@rh-support/troubleshoot 2.2.134 → 2.2.137

package/README.md

@@ -1,6 +1,6 @@
 # `troubleshoot`
 
-Pluggable troubleshoot module.
+Pluggable troubleshoot module
 
 ## Usage
 

package/lib/esm/components/CaseEditView/CaseOverview/index.js

@@ -301,7 +301,7 @@ export default function CaseOverview(props) {
                 yield updateStatusState(CaseStatusEnum.CLOSED);
                 yield postCommentAfterStatusUpdate(commentBody);
                 setShowCaseCloseModal(false);
-                dtmTrackEvent('case closed - case details page', caseNumber, product);
+                dtmTrackEvent('case closed - case details page', caseNumber, `${product}|${version}`);
             }), isUpdating: (caseOverviewState.caseStatusUpdating && isCaseUpdating) || isPostingComment, onClose: () => {
                 setShowCaseCloseModal(false);
             }, caseNumber: caseNumber })),

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js

@@ -163,7 +163,7 @@ export const CaseSolutions = forwardRef((props, ref) => {
     });
     const canPinUnpin = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_PIN_UNPIN_RESOURCES);
     const canLinkUnlink = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_LINK_UNLINK_RESOURCES);
-    const addDtmEvent = (eventName) => dtmTrackEvent(eventName, caseNumber, product);
+    const addDtmEvent = (eventName) => dtmTrackEvent(eventName, caseNumber, `${product}|${version}`);
     const updateRecommendations = (recommendationToUpdate, isPinned, isLinked) => () => __awaiter(void 0, void 0, void 0, function* () {
         try {
             setIsPinLoading((prevPiningMap) => (Object.assign(Object.assign({}, prevPiningMap), { [recommendationToUpdate.resourceId]: true })));

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,SAAS,EAAE,YAAY,EAA0B,MAAM,yCAAyC,CAAC;AAa1G,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,SAAS,EAAE,SAAS,EAAE,CAAC;IACvB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;CAC5B;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBA0mBnD"}
+{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,SAAS,EAAE,YAAY,EAA0B,MAAM,yCAAyC,CAAC;AAa1G,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,SAAS,EAAE,SAAS,EAAE,CAAC;IACvB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;CAC5B;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBA2mBnD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.js

@@ -43,10 +43,11 @@ let cellMeasureCache = new CellMeasurerCache({
 });
 export default function CaseDiscussion(props) {
     const { t } = useTranslation();
-    const { isPostingRemoteRequestCommentCompleted, screenSessionRequested, product } = useCaseSelector((state) => ({
+    const { isPostingRemoteRequestCommentCompleted, screenSessionRequested, product, version } = useCaseSelector((state) => ({
         isPostingRemoteRequestCommentCompleted: state.isPostingRemoteRequestCommentCompleted,
         screenSessionRequested: state.caseDetails.screenSessionRequested,
         product: state.caseDetails.product,
+        version: state.caseDetails.version,
     }), isEqual);
     const urlSearchParams = getUrlParsedParams(useLocation().search);
     const discussionIdFromUrl = ((urlSearchParams === null || urlSearchParams === void 0 ? void 0 : urlSearchParams.commentId) ||
@@ -170,7 +171,7 @@ export default function CaseDiscussion(props) {
     };
     const onCommentAdded = () => __awaiter(this, void 0, void 0, function* () {
         yield updateDiscussionStateComments(dispatchDiscussion, caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
-        dtmTrackEvent('comment', caseNumber, product);
+        dtmTrackEvent('comment', caseNumber, `${product}|${version}`);
     });
     const onAttachmentAdded = () => __awaiter(this, void 0, void 0, function* () {
         yield updateDiscussionStateAttachments(dispatchDiscussion, caseNumber, allDiscussions, sort, loggedInUsersAccount.data.secureSupport, discussionFiltersListState);

package/lib/esm/components/CaseInformation/Fts.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Fts.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Fts.tsx"],"names":[],"mappings":"AAWA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAM;IACZ,cAAc,EAAE,OAAO,CAAC;IACxB,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,CAAC,EAAE,OAAO,CAAC;CAC9B;AAQD,iBAAS,GAAG,CAAC,KAAK,EAAE,MAAM,qBA2NzB;kBA3NQ,GAAG;;;AA8NZ,eAAe,GAAG,CAAC"}
+{"version":3,"file":"Fts.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Fts.tsx"],"names":[],"mappings":"AAWA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAM;IACZ,cAAc,EAAE,OAAO,CAAC;IACxB,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,CAAC,EAAE,OAAO,CAAC;CAC9B;AAQD,iBAAS,GAAG,CAAC,KAAK,EAAE,MAAM,qBAqOzB;kBArOQ,GAAG;;;AAwOZ,eAAe,GAAG,CAAC"}

package/lib/esm/components/CaseInformation/Fts.js

@@ -17,7 +17,7 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
 import { CONTACT_INFO_24X7_LIMIT } from '../../reducers/CaseConstNTypes';
-import { setCaseDetails, updateCaseDetails } from '../../reducers/CaseReducer';
+import { setCaseDetails, setCaseState, updateCaseDetails } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 const defaultProps = {
     inlineEditable: false,
@@ -27,7 +27,7 @@ const defaultProps = {
 function Fts(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { fts, contactInfo24x7, caseNumber, severity, entitlementSla, caseType, phoneCountryCode, phoneAreaCodePrefixLineNumber, } = useCaseSelector((state) => ({
+    const { fts, contactInfo24x7, caseNumber, severity, entitlementSla, caseType, phoneCountryCode, phoneAreaCodePrefixLineNumber, ftsContactSameAsOwner, } = useCaseSelector((state) => ({
         fts: state.caseDetails.fts,
         caseNumber: state.caseDetails.caseNumber,
         contactInfo24x7: state.caseDetails.contactInfo24x7,
@@ -36,6 +36,7 @@ function Fts(props) {
         caseType: state.caseDetails.caseType,
         phoneCountryCode: state.caseDetails.phoneCountryCode,
         phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber || '',
+        ftsContactSameAsOwner: state.ftsContactSameAsOwner,
     }), isEqual);
     const isIdea = caseType === PreviousCaseTypes.FEATURE_ENHANCEMENT;
     const { isExportingPDF } = useContext(PDFContext);
@@ -47,7 +48,6 @@ function Fts(props) {
     const [contactInfo24X7State, setFtsContact] = useState(contactInfo24x7);
     const [isFtsContactUpdating, setFtsContactUpdating] = useState(false);
     const [isFtsUpdating, setFtsUpdating] = useState(false);
-    const [contactSameAsOwner, setContactSameAsOwner] = useState(false);
     const canEditCase = useCanEditCase();
     const onCaseFtsContactUpdate = (caseDetails) => __awaiter(this, void 0, void 0, function* () {
         setFtsContactUpdating(true);
@@ -97,13 +97,12 @@ function Fts(props) {
     const onSetContactSameAsOwner = (e) => {
         if (canEditCase.alert())
             return;
+        setCaseState(caseDispatch, { ftsContactSameAsOwner: e.target.checked });
         if (!e.target.checked) {
-            setContactSameAsOwner(false);
             return;
         }
         setFtsContact(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
         setContactInfoIntoGlobalState(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
-        setContactSameAsOwner(true);
     };
     const onSave = (e) => __awaiter(this, void 0, void 0, function* () {
         setContactInfoIntoGlobalState(contactInfo24X7State);
@@ -136,6 +135,13 @@ function Fts(props) {
             onCaseDetailsChange({ contactInfo24x7: '' });
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [fts, oldFts]);
+    useEffect(() => {
+        if (ftsContactSameAsOwner) {
+            setFtsContact(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
+            setContactInfoIntoGlobalState(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [phoneAreaCodePrefixLineNumber, phoneCountryCode]);
     const disableFtsNContact = !isEmpty(caseNumber) &&
         (!isFtsEditableOnEditPage(entitlementSla, severity) || isFtsContactUpdating || isFtsUpdating);
     const maxLengthErrorMessage = t('Contact information cannot be more than {{limit}} characters.', {
@@ -155,10 +161,10 @@ function Fts(props) {
             React.createElement(LoadingIndicator, { size: "sm", isInline: true, show: isFtsUpdating, className: "pf-v5-u-ml-sm" })),
         fts === true && (React.createElement(React.Fragment, null,
             React.createElement(InlineEdit, { formClassName: "pf-v5-u-mb-md", labelProps: { htmlFor: 'get-support-24-7-contact' }, labelContent: React.createElement(Trans, null, "24x7 Contact"), allowInlineEdit: props.inlineEditable && !disableFtsNContact, hideSaveCancel: props.hideSaveCancel, initialIsEditing: props.initialIsEditing, content: contactInfo24x7, onSave: onSave, onCancel: onCancel, saveDisabled: isSaveDisabled, loadingIndicator: isFtsContactUpdating ? React.createElement(LoadingIndicator, { isInline: true }) : undefined, isExportingPDF: isExportingPDF },
-                React.createElement("input", { type: "checkbox", id: "same-as-case-owner-phone", name: "same-as-case-owner-phone", "data-tracking-id": "same-as-case-owner-phone", checked: contactSameAsOwner, onChange: onSetContactSameAsOwner }),
+                React.createElement("input", { type: "checkbox", id: "same-as-case-owner-phone", name: "same-as-case-owner-phone", "data-tracking-id": "same-as-case-owner-phone", checked: ftsContactSameAsOwner, onChange: onSetContactSameAsOwner }),
                 React.createElement("label", { htmlFor: "same-as-case-owner-phone", className: "pf-v5-u-font-weight-normal pf-v5-u-font-size-md" },
                     React.createElement(Trans, null, "Same as case owner's phone number")),
-                React.createElement(TextAreaAutosize, { id: "get-support-24-7-contact", className: `form-control`, name: "get-support-24-7-contact", value: contactInfo24X7State, onChange: onFtsContactChange, disabled: disableFtsNContact || contactSameAsOwner, "data-tracking-id": "get-support-24-7-contact" }),
+                React.createElement(TextAreaAutosize, { id: "get-support-24-7-contact", className: `form-control`, name: "get-support-24-7-contact", value: contactInfo24X7State, onChange: onFtsContactChange, disabled: disableFtsNContact || ftsContactSameAsOwner, "data-tracking-id": "get-support-24-7-contact" }),
                 React.createElement("p", { className: "form-instructions" },
                     React.createElement(Trans, null, "Please provide contact information where you can be reached at any time to help you with your case."))),
             (contactInfo24X7State === null || contactInfo24X7State === void 0 ? void 0 : contactInfo24X7State.length) > CONTACT_INFO_24X7_LIMIT && (React.createElement("div", { className: "pull-top" },

package/lib/esm/components/CaseInformation/Severity.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA4Q9B;kBA5QQ,QAAQ;;;AA8QjB,eAAe,QAAQ,CAAC"}
+{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA8Q9B;kBA9QQ,QAAQ;;;AAgRjB,eAAe,QAAQ,CAAC"}

package/lib/esm/components/CaseInformation/Severity.js

@@ -168,7 +168,7 @@ function Severity(props) {
                         allCaseSeverities.isFetching ||
                         ownersEntitlements.isFetching ||
                         versionsDetails.isFetching, isLoadingList: props.isFetching, isInValid: allCaseSeverities.isError || isSeverityInValid, required: true, onChange: onSeverityChange, onOuterClick: setIsSeverityInValidLocal, "data-tracking-id": "get-support-severity" })),
-            React.createElement(UpdateSeverityModal, { isDisabled: props.isFetching, isFetching: props.isFetching, show: openUpdateSeverityModal, onClose: toggleModal }))) : (React.createElement(Dropdown, { name: "get-support-severity", placeholder: t(`Select a severity`), title: t(`Select a severity`), list: allCaseSeverities.data
+            openUpdateSeverityModal && (React.createElement(UpdateSeverityModal, { isDisabled: props.isFetching, isFetching: props.isFetching, show: openUpdateSeverityModal, onClose: toggleModal })))) : (React.createElement(Dropdown, { name: "get-support-severity", placeholder: t(`Select a severity`), title: t(`Select a severity`), list: allCaseSeverities.data
                 ? toOptions(filteredSeverities, {
                     labelKey: 'label',
                     additionalInfoKey: 'additionalInfo',

package/lib/esm/components/Recommendations/EARules/EARule.js

@@ -31,7 +31,7 @@ export function EARule({ children, rule, ruleRank }) {
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
     const onCtaClick = (link, title) => () => {
         createOrUpdateSessionResources(sessionRestoreDispatch, activeSessionId, sessionResourceTracking, SessionResourceSource.EDMOUND_ABOTT, [getSessResFromEA(link, SessionResourceVisibility.VISITED, ruleRank, rule.rule_id)], JSON.stringify({ product, version, summary }));
-        dtmTrackEvent(`insight rule button click: ${title}`, undefined, product);
+        dtmTrackEvent(`insight rule button click: ${title}`, undefined, `${product}|${version}`);
     };
     return (React.createElement(EARuleContext.Provider, { value: {
             rule,

package/lib/esm/components/Recommendations/EARules/EARuleInfoInline.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"EARuleInfoInline.d.ts","sourceRoot":"","sources":["../../../../../src/components/Recommendations/EARules/EARuleInfoInline.tsx"],"names":[],"mappings":"AAUA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,OAAO,EAAE,aAAa,EAAkD,MAAM,gCAAgC,CAAC;AAO/G,UAAU,MAAM;IACZ,OAAO,EAAE,aAAa,EAAE,CAAC;CAC5B;AAED,wBAAgB,gBAAgB,CAAC,EAAE,OAAY,EAAE,EAAE,MAAM,qBA2JxD"}
+{"version":3,"file":"EARuleInfoInline.d.ts","sourceRoot":"","sources":["../../../../../src/components/Recommendations/EARules/EARuleInfoInline.tsx"],"names":[],"mappings":"AAUA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,OAAO,EAAE,aAAa,EAAkD,MAAM,gCAAgC,CAAC;AAO/G,UAAU,MAAM;IACZ,OAAO,EAAE,aAAa,EAAE,CAAC;CAC5B;AAED,wBAAgB,gBAAgB,CAAC,EAAE,OAAY,EAAE,EAAE,MAAM,qBA6JxD"}

package/lib/esm/components/Recommendations/EARules/EARuleInfoInline.js

@@ -102,7 +102,7 @@ export function EARuleInfoInline({ eaRules = [] }) {
                         React.createElement(EARuleTitle, null))),
                 React.createElement("div", { className: "pf-v5-c-alert__action" },
                     React.createElement(Button, { style: { fontSize: 15 }, variant: ButtonVariant.link, "data-tracking-id": "se-recommended-asa-ignore", type: "button", onClick: onIgnoreBtnClick }, validEARulesLength > 1 ? React.createElement(Trans, null, "Skip") : React.createElement(CloseIcon, null))),
-                React.createElement("div", { className: "pf-v5-c-alert__description", onClick: () => dtmTrackEvent('insight rule description click', undefined, product) },
+                React.createElement("div", { className: "pf-v5-c-alert__description", onClick: () => dtmTrackEvent('insight rule description click', undefined, `${product}|${version}`) },
                     React.createElement(EARuleDescription, null)),
                 React.createElement("div", { className: "pf-v5-c-alert__action-group pf-v5-u-display-flex" },
                     React.createElement(EARuleArticle, { className: "pf-v5-u-align-self-center pf-v5-u-mr-sm", linkTitle: "View details" }),

package/lib/esm/components/Recommendations/Recommendations.js

@@ -133,7 +133,7 @@ export default function Recommendations(props) {
         createOrUpdateSessionResources(sessionRestoreDispatch, activeSessionId, sessionResourceTracking, SessionResourceSource.RECOMMENDATIONS, [
             getSessResFromRec(doc, SessionResourceVisibility.VISITED, index + 1 + (pageSize || DEFAULTPAGESIZE) * ((recommendationState.currentPage || 1) - 1)),
         ], JSON.stringify(payload));
-        dtmTrackEvent('recommendation click', caseNumber, product);
+        dtmTrackEvent('recommendation click', caseNumber, `${product}|${version}`);
     };
     return (React.createElement(React.Fragment, null,
         React.createElement(LoadingDots, { className: "recommendation-loading-dots", show: recommendationState.isLoadingRecommendations && !isEmpty(summary) }),

package/lib/esm/components/Suggestions/TopContent.js

@@ -26,7 +26,7 @@ export default function TopContent(props) {
     }), isEqual);
     const onLinkClick = (item) => (event) => {
         props.onResourceClick && props.onResourceClick(item);
-        dtmTrackEvent('top content click', caseNumber, product);
+        dtmTrackEvent('top content click', caseNumber, `${product}|${version}`);
     };
     const onToggle = (id) => {
         if (id === expanded) {

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAoB3E,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAqiBxD"}
+{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAA8D,MAAM,OAAO,CAAC;AAgBnF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBA2iBxD"}

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js

@@ -18,7 +18,7 @@ import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import map from 'lodash/map';
-import React, { useContext, useEffect, useReducer, useState } from 'react';
+import React, { useContext, useEffect, useReducer, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { useCaseDetailsPageStateContext } from '../../context/CaseDetailsPageContext';
@@ -27,7 +27,7 @@ import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage
 import { updateDiscussionStateComments } from '../../reducers/CaseDiscussionTabReducer';
 import { getNewSeverityStringDef, getSeverityDescription } from '../../reducers/CaseHelpers';
 import { caseOverviewReducer, initialCaseViewState, setSeverityUpdating } from '../../reducers/CaseOverviewReducer';
-import { checkForCaseStatusToggleOnAttachOrComment, setCaseDetails, updateCaseDetails, } from '../../reducers/CaseReducer';
+import { checkForCaseStatusToggleOnAttachOrComment, setCaseState, updateCaseDetails } from '../../reducers/CaseReducer';
 export default function UpdateSeverityModal(props) {
     const { show, onClose, isDisabled, isFetching } = props;
     const { t } = useTranslation();
@@ -40,7 +40,6 @@ export default function UpdateSeverityModal(props) {
     const [isUpdateClickedToShowError, setIsUpdateClickedToShowError] = useState(false);
     const [isSeverityInValid, setIsSeverityInValid] = useState(false);
     const [seviritiesOptions, setSeveritiesOptions] = useState([]);
-    const [contactSameAsOwner, setContactSameAsOwner] = useState(false);
     const { request: postCommentRequest, isFetching: isPostingComment } = useFetch(publicApi.kase.postComment, {
         propgateErrors: true,
     });
@@ -65,13 +64,15 @@ export default function UpdateSeverityModal(props) {
         isCaseUpdating: state.isCaseUpdating,
         versionsDetails: state.versionsDetails,
         ownersEntitlements: state.ownersEntitlements,
+        ftsContactSameAsOwner: state.ftsContactSameAsOwner,
     }), isEqual);
-    const { caseDetails, isCaseUpdating, ownersEntitlements, versionsDetails } = caseState;
+    const { caseDetails, isCaseUpdating, ownersEntitlements, versionsDetails, ftsContactSameAsOwner } = caseState;
     const { entitlementSla, fts, contactInfo24x7, caseType, phoneAreaCodePrefixLineNumber, phoneCountryCode } = caseDetails;
     const isIdea = caseType === PreviousCaseTypes.FEATURE_ENHANCEMENT;
     const [currentSeverity, setCurrentSeverity] = useState(caseDetails.caseSeverity);
     const [localFtsContact, setLocalFtsContact] = useState(contactInfo24x7 || '');
     const [localFts, setLocalFts] = useState(isUndefined(fts) ? true : fts);
+    const initialContactSameAsOwnerRef = useRef(ftsContactSameAsOwner !== null && ftsContactSameAsOwner !== void 0 ? ftsContactSameAsOwner : false);
     const isFtsEditable = isFtsEditableOnEditPage(entitlementSla, currentSeverity);
     // To set the filtered severities from data
     const filteredSeverities = map(allCaseSeverities.data, (s) => {
@@ -125,6 +126,10 @@ export default function UpdateSeverityModal(props) {
         setDescriptionValue('');
         setIsUpdateClickedToShowError(false);
         onClose();
+        // change back to original state if cancelled
+        setCaseState(caseDispatch, { ftsContactSameAsOwner: initialContactSameAsOwnerRef.current });
+        setLocalFtsContact(contactInfo24x7 || '');
+        setLocalFts(isUndefined(fts) ? true : fts);
     });
     // To handle on successful submit
     const onSuccessfulSubmit = () => {
@@ -166,6 +171,8 @@ export default function UpdateSeverityModal(props) {
         }
         finally {
             onClose();
+            setDescriptionValue('');
+            setIsUpdateClickedToShowError(false);
         }
     });
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
@@ -213,7 +220,6 @@ export default function UpdateSeverityModal(props) {
                     onClose();
                     caseUpdateError.showError(e, t(`Failed to update case status. Please try again`));
                     yield updateCaseDetails(caseDispatch, caseDetails.caseNumber, Object.assign({ status: 'Waiting on Customer' }, updateCaseDetails));
-                    setCaseDetails(caseDispatch, { status: 'Waiting on Customer' });
                 }
             }
             catch (e) {
@@ -239,6 +245,7 @@ export default function UpdateSeverityModal(props) {
         finally {
             yield updateDiscussionStateComments(dispatchDiscussion, caseDetails.caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
             setIsUpdateClickedToShowError(false);
+            setDescriptionValue('');
         }
     });
     // To check if description is valid
@@ -272,13 +279,12 @@ export default function UpdateSeverityModal(props) {
     const onSetContactSameAsOwner = (e) => {
         if (canEditCase.alert())
             return;
+        setCaseState(caseDispatch, { ftsContactSameAsOwner: e.target.checked });
         if (!e.target.checked) {
-            setContactSameAsOwner(false);
             return;
         }
         setUpdatedCaseDetails((pre) => (Object.assign(Object.assign({}, pre), { contactInfo24x7: `${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}` })));
         setLocalFtsContact(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
-        setContactSameAsOwner(true);
     };
     const onFtsContactChange = (e) => {
         if (canEditCase.alert())
@@ -393,10 +399,10 @@ export default function UpdateSeverityModal(props) {
                             React.createElement("label", { htmlFor: "update-severity-24-7-contact", className: "pf-v5-u-mt-xs" },
                                 React.createElement(Trans, null, "Contact for 24x7 support")),
                             React.createElement("div", null,
-                                React.createElement("input", { type: "checkbox", id: "update-severity-same-as-case-owner-phone", name: "update-severity-same-as-case-owner-phone", "data-tracking-id": "update-severity-same-as-case-owner-phone", checked: contactSameAsOwner, onChange: onSetContactSameAsOwner }),
+                                React.createElement("input", { type: "checkbox", id: "update-severity-same-as-case-owner-phone", name: "update-severity-same-as-case-owner-phone", "data-tracking-id": "update-severity-same-as-case-owner-phone", checked: ftsContactSameAsOwner, onChange: onSetContactSameAsOwner }),
                                 React.createElement("label", { htmlFor: "update-severity-same-as-case-owner-phone", className: "pf-v5-u-font-weight-normal pf-v5-u-font-size-md" },
                                     React.createElement(Trans, null, "Same as case owner's phone number"))),
-                            React.createElement(TextArea, { isDisabled: !localFts || contactSameAsOwner, value: localFtsContact, onChange: onFtsContactChange, resizeOrientation: "vertical", "aria-label": "update-severity-24-7-contact", id: "update-severity-24-7-contact", "data-tracking-id": "update-severity-24-7-contact", rows: 2, placeholder: t('Enter 24x7 contact details') }),
+                            React.createElement(TextArea, { isDisabled: !localFts || ftsContactSameAsOwner, value: localFtsContact, onChange: onFtsContactChange, resizeOrientation: "vertical", "aria-label": "update-severity-24-7-contact", id: "update-severity-24-7-contact", "data-tracking-id": "update-severity-24-7-contact", rows: 2, placeholder: t('Enter 24x7 contact details') }),
                             React.createElement("p", { className: "pf-v5-u-mt-xs" },
                                 React.createElement(Trans, null, "Please provide contact information where we can reach you at any time"))))))))));
     };

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAOA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAavG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAqKzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAOA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAavG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAkKzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -11,7 +11,7 @@ import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { dtmTrackEvent, getVersionIfOnlyVersion, pendoTrackEvent, PreviousCaseTypes } from '@rh-support/utils';
+import { getVersionIfOnlyVersion, pendoTrackEvent, PreviousCaseTypes } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useRef, useState } from 'react';
@@ -32,13 +32,12 @@ import WizardAside from './WizardAside';
 import WizardMain from './WizardMain';
 export function WizardLayout(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
-    const { caseCreationError, contactSSOName, caseType, product, caseState, caseNumber } = useCaseSelector((state) => ({
+    const { caseCreationError, contactSSOName, caseType, product, caseState } = useCaseSelector((state) => ({
         caseState: state,
         caseCreationError: state.caseCreationError,
         contactSSOName: state.caseDetails.contactSSOName,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
-        caseNumber: state.caseDetails.caseNumber,
     }), isEqual);
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
     const caseDispatch = useCaseDispatch();
@@ -93,7 +92,6 @@ export function WizardLayout(props) {
                 React.createElement(SupportFeedbackForm, { isInline: true }),
                 " if you continue to see this message.")));
         submitCase(caseDispatch, sessionRestoreDispatch, caseState, sessionItem, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false);
-        dtmTrackEvent('submit', caseNumber, product);
         // reset viewedModals on case submit
         viewedConfirmationModalsList.current = [];
         !isReSubmitting &&

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -219,6 +219,7 @@ export interface ICaseState {
     isExistingPhoneNumber?: boolean;
     hasLoggedInUserConfirmedPhoneNumber?: 'True' | 'False' | 'Deferred' | undefined;
     shouldNotSetPhoneCountryCode?: boolean;
+    ftsContactSameAsOwner?: boolean;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseConstNTypes.js

@@ -214,6 +214,7 @@ export const initialCaseState = {
     isExistingPhoneNumber: false,
     hasLoggedInUserConfirmedPhoneNumber: 'False',
     shouldNotSetPhoneCountryCode: false,
+    ftsContactSameAsOwner: false,
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAGA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAWxD,OAAO,EAEH,uBAAuB,EAEvB,UAAU,EAEb,MAAM,mBAAmB,CAAC;AAS3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAEpF,eAAO,MAAM,WAAW,WAAY,UAAU,UAAU,GAAG,KAAG,UAgN7D,CAAC;AAGF,eAAO,MAAM,cAAc,aAAc,uBAAuB,aAAa,QAAQ,YAAY,CAAC,SAEjG,CAAC;AAEF,eAAO,MAAM,YAAY,aAAc,uBAAuB,aAAa,QAAQ,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,aAAc,uBAAuB,gCAAgC,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,aACT,uBAAuB,0BACT,0BAA0B,eACrC,UAAU,eACV,YAAY,gBACX,OAAO,mBACJ,MAAM,GAAG,WAAW,2BACZ,MAAM,mBACd,OAAO,cACZ,OAAO,kBA8CtB,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,aAAc,uBAAuB,qBAUrF,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,aAAc,uBAAuB,eAAe,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,aAAoB,uBAAuB,cAAc,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAClB,OAAO,YACd,uBAAuB,0BACT,0BAA0B,eACrC,YAAY,cACb,MAAM,eACL,UAAU,kBAM1B,CAAC;AAGF,eAAO,MAAM,cAAc,2BACC,0BAA0B,eACrC,YAAY,cACb,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,aACb,uBAAuB,cACrB,MAAM,cACN,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,aACrB,uBAAuB,QAC3B,mBAAmB,EAAE,sBACP,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAAoB,uBAAuB,WAAW,MAAM,eAAe,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,aACjB,uBAAuB,cACrB,MAAM,eACL,QAAQ,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,gBACJ,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,cACN,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,aAAc,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,aACnB,uBAAuB,iBAClB,MAAM,0DAEA,QAAQ,QAAQ,CAAC,kBA8CzC,CAAC;AAEF,eAAO,MAAM,YAAY,aACX,uBAAuB,SAC1B,QAAQ,WACN,MAAM,yBACQ,WAAW,4BACR,WAAW,yEAEV,MAAM,GAAG,SAAS,mBAC7B,OAAO,kBA2C1B,CAAC;AA8BF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,sBACb,MAAM,4DAEZ,WAAW,6BACE,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAIF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,eACpB,YAAY,6BACE,MAAM,uBACZ,QAAQ,wBACR,QAAQ,QAAQ,CAAC,kBAyDzC,CAAC;AAmCF,eAAO,MAAM,gBAAgB,aACf,uBAAuB,cACrB,MAAM,8DAsHrB,CAAC;AAEF,eAAO,MAAM,iBAAiB,aAChB,uBAAuB,cACrB,MAAM,eACL,QAAQ,YAAY,CAAC,mBACjB,OAAO,mBAiB3B,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,SAC1B,aAAa,EAAE,gBACR,MAAM,kBAmCvB,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,yEAInB,MAAM,kBACJ,MAAM,kBAgFzB,CAAC;AAEF,eAAO,MAAM,yCAAyC,aACxC,uBAAuB,cACrB,OAAO,iBACJ,MAAM,SAMxB,CAAC;AAIF,eAAO,MAAM,yBAAyB,aACxB,uBAAuB,iBAClB,MAAM,eACR,MAAM,sBACC,QAAQ,kBA6B/B,CAAC;AAEF,wBAAsB,2BAA2B,CAAC,QAAQ,EAAE,uBAAuB,EAAE,UAAU,EAAE,MAAM,iBAmBtG;AAGD,wBAAgB,oBAAoB,CAChC,QAAQ,EAAE,uBAAuB,EACjC,KAAK,EAAE,MAAM,EACb,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,EAC5E,QAAQ,EAAE,CAAC,KAAK,EAAE,MAAM,KAAK,0BAA0B,EAAE,QAO5D;AAED,wBAAsB,kBAAkB,CAAC,QAAQ,EAAE,uBAAuB,EAAE,OAAO,EAAE,MAAM,iBAiB1F;AAED,eAAO,MAAM,kBAAkB,aAAc,uBAAuB,QAAQ,OAAO,SAKlF,CAAC"}

package/lib/esm/reducers/CaseReducer.js

@@ -9,7 +9,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 };
 import { accounts, contacts, kase, pcm, publicApi } from '@cee-eng/hydrajs';
 import { formattedApiErrorMessage } from '@rh-support/components';
-import { getApiResourceObject } from '@rh-support/utils';
+import { dtmTrackEvent, getApiResourceObject } from '@rh-support/utils';
 import { isUndefined } from 'lodash';
 import filter from 'lodash/filter';
 import find from 'lodash/find';
@@ -250,6 +250,7 @@ export const postCaseCreationProcessing = (isSecureSupport, dispatch, sessionRes
     isSecureSupport === false && resolveSession(sessionRestoreDispatch, sessionItem, caseNumber);
     caseDetails.caseDetails.cep === true && postCepDetails(dispatch, caseNumber, caseDetails.cepDetails);
     caseDetails.caseDetails.screenSessionRequested === true && postRemoteSessionRequest(dispatch, caseNumber);
+    dtmTrackEvent('submit', caseNumber, `${caseDetails.caseDetails.product}|${caseDetails.caseDetails.version}`);
 });
 // To resolve or update session API
 export const resolveSession = (sessionRestoreDispatch, sessionItem, caseNumber) => __awaiter(void 0, void 0, void 0, function* () {
@@ -636,7 +637,7 @@ export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, logge
         const canChangeGroup = loggedInUserRights.isInternal() ||
             loggedInUser.isOrgAdmin ||
             loggedInUser.ssoUsername === caseDetails.contactSSOName ||
-            loggedInUserRights.data.isPartner();
+            loggedInUserRights.isPartner();
         setCaseOwner(dispatch, { ssoUsername: data.contactSSOName, fullNameCustom: data.contactName }, '', undefined, undefined, false, undefined, canChangeGroup);
         const notifiedListUsers = map(data.notifiedUsers, (o) => ({
             ssoUsername: o.ssoUsername,

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.2.134",
+    "version": "2.2.137",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -60,11 +60,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.1.66",
-        "@rh-support/react-context": "2.1.74",
+        "@rh-support/components": "2.1.67",
+        "@rh-support/react-context": "2.1.75",
         "@rh-support/types": "2.0.4",
-        "@rh-support/user-permissions": "2.1.47",
-        "@rh-support/utils": "2.1.36",
+        "@rh-support/user-permissions": "2.1.48",
+        "@rh-support/utils": "2.1.37",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "dompurify": "^2.2.6",
@@ -131,5 +131,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "fc8601c40a613c50ddac01f11fc79c9f26544aa5"
+    "gitHead": "fe9dac0d0d3517281da0692cf84070b998b22f78"
 }