@rh-support/troubleshoot 2.2.133 → 2.2.136

package/README.md

@@ -1,6 +1,6 @@
 # `troubleshoot`
 
-Pluggable troubleshoot module.
+Pluggable troubleshoot module
 
 ## Usage
 

package/lib/esm/components/CaseEditView/Case.js

@@ -19,7 +19,7 @@ import { CaseDetailsWarningMessage } from './CaseDetailsWarningMessage';
 import CaseOverview from './CaseOverview';
 import { PDFContext } from './PDFContainer';
 export default function Case(props) {
-    const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { loggedInUserRights, loggedInUsersAccount, loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const caseDetailsPageDispatch = useCaseDetailsPageDispatchContext();
     const { t } = useTranslation();
     // The `path` lets us build <Route> paths that are
@@ -82,7 +82,7 @@ export default function Case(props) {
             return;
         }
         if (caseNumber) {
-            fetchCaseDetails(caseDispatch, caseNumber, loggedInUserRights.data);
+            fetchCaseDetails(caseDispatch, caseNumber, loggedInUserRights.data, loggedInUser.data);
             canSeeRMEs &&
                 fetchCaseEscalations(caseDetailsPageDispatch, caseNumber, loggedInUserRights.data.getAccountNumber());
             // fetch data in advance

package/lib/esm/components/CaseEditView/CaseOverview/index.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AA4BA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA6BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAwfjD"}
+{"version":3,"file":"index.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseOverview/index.tsx"],"names":[],"mappings":"AA6BA,OAAO,KAAkD,MAAM,OAAO,CAAC;AA6BvE,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,MAAM,CAAC,OAAO,UAAU,YAAY,CAAC,KAAK,EAAE,MAAM,qBAyfjD"}

package/lib/esm/components/CaseEditView/CaseOverview/index.js

@@ -11,7 +11,7 @@ import { Alert, AlertVariant, Button, ButtonVariant, ExpandableSection, Label, M
 import { ToastNotification, useConfirmation } from '@rh-support/components';
 import { CloseCaseModal, fetchCaseSeverities, fetchCaseTypes, GlobalMetadataDispatchContext, GlobalMetadataStateContext, useCanEditCase, } from '@rh-support/react-context';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { haventLoadedMetadata, isOpenShiftOnlineProduct, PreviousCaseTypes, toNewCaseTypeMapper, toNewCaseTypeSwitcher, } from '@rh-support/utils';
+import { dtmTrackEvent, haventLoadedMetadata, isOpenShiftOnlineProduct, PreviousCaseTypes, toNewCaseTypeMapper, toNewCaseTypeSwitcher, } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -301,6 +301,7 @@ export default function CaseOverview(props) {
                 yield updateStatusState(CaseStatusEnum.CLOSED);
                 yield postCommentAfterStatusUpdate(commentBody);
                 setShowCaseCloseModal(false);
+                dtmTrackEvent('case closed - case details page', caseNumber, product);
             }), isUpdating: (caseOverviewState.caseStatusUpdating && isCaseUpdating) || isPostingComment, onClose: () => {
                 setShowCaseCloseModal(false);
             }, caseNumber: caseNumber })),

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAuE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EA4fxB,CAAC"}
+{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAuE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EAkgBxB,CAAC"}

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js

@@ -23,7 +23,7 @@ import { Accordion, AccordionContent, AccordionItem, AccordionToggle, Button, Mo
 import { PaginatedList, ToastNotification } from '@rh-support/components';
 import { useGlobalStateContext } from '@rh-support/react-context';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { getSolrParams } from '@rh-support/utils';
+import { dtmTrackEvent, getSolrParams } from '@rh-support/utils';
 import find from 'lodash/find';
 import isEqual from 'lodash/isEqual';
 import some from 'lodash/some';
@@ -150,7 +150,7 @@ export const CaseSolutions = forwardRef((props, ref) => {
         };
         if (recommendationToUpdate.resourceViewURI)
             recommendation.resourceViewURI = recommendationToUpdate.resourceViewURI;
-        // for some doc types like Errata we don't have resourceURI. If resourceURI was not avalable,
+        // for some doc types like Errata we don't have resourceURI. If resourceURI was not available,
         // we constructe a 'fake' one to be used when linking in SFDC
         recommendation.resourceURI = recommendationToUpdate.resourceURI
             ? recommendationToUpdate.resourceURI
@@ -163,6 +163,7 @@ export const CaseSolutions = forwardRef((props, ref) => {
     });
     const canPinUnpin = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_PIN_UNPIN_RESOURCES);
     const canLinkUnlink = ability.can(resourceActions.PATCH, resources.CASE_DETAILS, CaseDetailsFields.CASE_DETAILS_LINK_UNLINK_RESOURCES);
+    const addDtmEvent = (eventName) => dtmTrackEvent(eventName, caseNumber, product);
     const updateRecommendations = (recommendationToUpdate, isPinned, isLinked) => () => __awaiter(void 0, void 0, void 0, function* () {
         try {
             setIsPinLoading((prevPiningMap) => (Object.assign(Object.assign({}, prevPiningMap), { [recommendationToUpdate.resourceId]: true })));
@@ -267,17 +268,17 @@ export const CaseSolutions = forwardRef((props, ref) => {
         }
     }, [allDocs, isFetchingCaseDetails, isLoadingRecommendations, recomendationsObj]);
     const renderTopRecommendations = (recommendation, index, type) => (React.createElement(React.Fragment, null,
-        canPinUnpin && (React.createElement(CaseSolutionsItem, { showPin: true, type: type, pinTitle: recommendation.isPinned ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) })),
-        canLinkUnlink && (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? t('Unlink') : t('Link'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }))));
+        canPinUnpin && (React.createElement(CaseSolutionsItem, { showPin: true, type: type, pinTitle: recommendation.isPinned ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined), onLinkClick: (name) => addDtmEvent(name) })),
+        canLinkUnlink && (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? t('Unlink') : t('Link'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked), onLinkClick: (name) => addDtmEvent(name) }))));
     // customer logged in: we show pins and perform pin/unpin
-    const renderPinsByCustomer = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showPin: true, isPinned: true, type: type, pinTitle: recommendation.isPinned ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined) }));
+    const renderPinsByCustomer = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showPin: true, isPinned: true, type: type, pinTitle: recommendation.isPinned ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, recommendation.isPinned, undefined), onLinkClick: (name) => addDtmEvent(name) }));
     // customer logged in: we show links but perform pin/unpin
-    const renderHandpickedCustomerView = (recommendation, index, type) => (React.createElement(HandpickedItem, { type: type, caseNumber: props.caseNumber, pinTitle: recommendation.isPinnedAndLinked ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onRecommendationLike: () => setIsCloseCaseModalOpen(true) }));
+    const renderHandpickedCustomerView = (recommendation, index, type) => (React.createElement(HandpickedItem, { type: type, caseNumber: props.caseNumber, pinTitle: recommendation.isPinnedAndLinked ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onRecommendationLike: () => setIsCloseCaseModalOpen(true), onLinkClick: (name) => addDtmEvent(name) }));
     // redhatter logged in: we show pins but perform link/unlink
-    const renderPinnedByCustomerRedhatterView = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isPinnedAndLinked ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) }));
+    const renderPinnedByCustomerRedhatterView = (recommendation, index, type) => (React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isPinnedAndLinked ? t('Unpin') : t('Pin'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked), onLinkClick: (name) => addDtmEvent(name) }));
     // redhatter logged in: we show links and perform link/unlink
     const renderHandPickedByRedHatter = (recommendation, index, type) => (React.createElement("div", { className: "pf-v5-u-ml-lg" },
-        React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? t('Unlink') : t('Link'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked) })));
+        React.createElement(CaseSolutionsItem, { showLink: true, type: type, pinTitle: recommendation.isLinked ? t('Unlink') : t('Link'), isPinLoading: isPinLoading, index: index, recommendation: recommendation, onPinClicked: updateRecommendations(recommendation, undefined, recommendation.isLinked), onLinkClick: (name) => addDtmEvent(name) })));
     const linkedRecommendations = recommendations.filter((r) => r.isLinked);
     const pinnedRecommendations = recommendations.filter((r) => r.isPinned);
     const closeCaseModal = (React.createElement(Modal, { variant: ModalVariant.small, title: t('Did this solve your case?'), isOpen: isCloseCaseModalOpen && caseStatus !== CaseStatusEnum.CLOSED, onClose: () => setIsCloseCaseModalOpen(false), actions: [

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.d.ts

@@ -11,6 +11,7 @@ interface IProps {
     isPinLoading: any;
     onPinClicked: () => void;
     type: string;
+    onLinkClick: (name: string) => void;
 }
 export interface ICaseDetailAsideRecommendation extends Partial<ICaseResourceLink> {
     isPinned?: boolean;

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseSolutionsItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutionsItem.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,iBAAiB,EAAE,MAAM,yCAAyC,CAAC;AAQ5E,OAAO,KAAK,MAAM,OAAO,CAAC;AAE1B,OAAO,EAAE,0BAA0B,EAAE,MAAM,yCAAyC,CAAC;AACrF,UAAU,MAAM;IACZ,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,YAAY,EAAE,MAAM,IAAI,CAAC;IACzB,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,MAAM,WAAW,8BAA+B,SAAQ,OAAO,CAAC,iBAAiB,CAAC;IAC9E,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,kBAAkB,CAAC,EAAE,0BAA0B,CAAC;CACnD;AAED,wBAAgB,iBAAiB,CAAC,KAAK,EAAE,MAAM,qBAsD9C"}
+{"version":3,"file":"CaseSolutionsItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutionsItem.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,iBAAiB,EAAE,MAAM,yCAAyC,CAAC;AAQ5E,OAAO,KAAK,MAAM,OAAO,CAAC;AAE1B,OAAO,EAAE,0BAA0B,EAAE,MAAM,yCAAyC,CAAC;AACrF,UAAU,MAAM;IACZ,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,EAAE,MAAM,CAAC;IACjB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,YAAY,EAAE,MAAM,IAAI,CAAC;IACzB,IAAI,EAAE,MAAM,CAAC;IACb,WAAW,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;CACvC;AAED,MAAM,WAAW,8BAA+B,SAAQ,OAAO,CAAC,iBAAiB,CAAC;IAC9E,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,gBAAgB,CAAC,EAAE,MAAM,CAAC;IAC1B,kBAAkB,CAAC,EAAE,0BAA0B,CAAC;CACnD;AAED,wBAAgB,iBAAiB,CAAC,KAAK,EAAE,MAAM,qBAuD9C"}

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutionsItem.js

@@ -19,7 +19,7 @@ export function CaseSolutionsItem(props) {
                 !isLoading && props.showLink && React.createElement(LinkIcon, null)),
             React.createElement("a", { href: props.recommendation.resourceViewURI, "data-tracking-id": `case-resource-${props.type}-link-${props.index}`, target: "_blank", rel: "noopener noreferrer", dangerouslySetInnerHTML: {
                     __html: DOMPurify.sanitize(truncate(decodeMarkTag(props.recommendation.title || ''), maxTitleLength)),
-                } })),
+                }, onClick: () => props.onLinkClick('case solution click') })),
         React.createElement("div", { className: "result-body", dangerouslySetInnerHTML: {
                 __html: DOMPurify.sanitize(truncate(cleanupMarkDown(decodeMarkTag(props.recommendation.solutionAbstract || '')), maxAbstractLength)),
             } })));

package/lib/esm/components/CaseEditView/CaseSolutions/HandpicketItem.d.ts

@@ -8,6 +8,7 @@ interface IProps {
     isPinLoading: any;
     onRecommendationLike: () => void;
     type: string;
+    onLinkClick: (name: string) => void;
 }
 export declare function HandpickedItem(props: IProps): React.JSX.Element;
 export {};

package/lib/esm/components/CaseEditView/CaseSolutions/HandpicketItem.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"HandpicketItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/HandpicketItem.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAIxC,OAAO,EAAE,8BAA8B,EAAE,MAAM,qBAAqB,CAAC;AAErE,UAAU,MAAM;IACZ,QAAQ,EAAE,MAAM,CAAC;IACjB,UAAU,EAAE,MAAM,CAAC;IACnB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,oBAAoB,EAAE,MAAM,IAAI,CAAC;IACjC,IAAI,EAAE,MAAM,CAAC;CAChB;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,qBAwH3C"}
+{"version":3,"file":"HandpicketItem.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/HandpicketItem.tsx"],"names":[],"mappings":"AAUA,OAAO,KAAmB,MAAM,OAAO,CAAC;AAIxC,OAAO,EAAE,8BAA8B,EAAE,MAAM,qBAAqB,CAAC;AAErE,UAAU,MAAM;IACZ,QAAQ,EAAE,MAAM,CAAC;IACjB,UAAU,EAAE,MAAM,CAAC;IACnB,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,8BAA8B,CAAC;IAC/C,YAAY,EAAE,GAAG,CAAC;IAClB,oBAAoB,EAAE,MAAM,IAAI,CAAC;IACjC,IAAI,EAAE,MAAM,CAAC;IACb,WAAW,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;CACvC;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,qBAyH3C"}

package/lib/esm/components/CaseEditView/CaseSolutions/HandpicketItem.js

@@ -62,7 +62,7 @@ export function HandpickedItem(props) {
         React.createElement("div", { className: "recommendation-header" },
             React.createElement("a", { href: recommendation.resourceViewURI, "data-tracking-id": `case-resource-${props.type}-link-${props.index}`, target: "_blank", rel: "noopener noreferrer", dangerouslySetInnerHTML: {
                     __html: DOMPurify.sanitize(truncate(decodeMarkTag(recommendation.title || ''), maxTitleLength)),
-                } })),
+                }, onClick: () => props.onLinkClick('recommendation hand picked click') })),
         React.createElement("div", { className: "result-body", dangerouslySetInnerHTML: {
                 __html: DOMPurify.sanitize(truncate(cleanupMarkDown(decodeMarkTag(props.recommendation.solutionAbstract || '')), maxAbstractLength)),
             } }),

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,SAAS,EAAE,YAAY,EAA0B,MAAM,yCAAyC,CAAC;AAa1G,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,SAAS,EAAE,SAAS,EAAE,CAAC;IACvB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;CAC5B;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBAwmBnD"}
+{"version":3,"file":"CaseDiscussion.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,SAAS,EAAE,YAAY,EAA0B,MAAM,yCAAyC,CAAC;AAa1G,OAAO,KAAoE,MAAM,OAAO,CAAC;AAsCzF,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,YAAY,EAAE,YAAY,EAAE,CAAC;IAC7B,SAAS,EAAE,SAAS,EAAE,CAAC;IACvB,aAAa,EAAE,MAAM,CAAC;IACtB,MAAM,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;IAC/C,eAAe,EAAE,OAAO,CAAC;CAC5B;AAOD,MAAM,CAAC,OAAO,UAAU,cAAc,CAAC,KAAK,EAAE,MAAM,qBA0mBnD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/CaseDiscussion.js

@@ -12,7 +12,7 @@ import { MenuToggle, Select, SelectList, SelectOption } from '@patternfly/react-
 import { AlertMessage, AlertType, ErrorBoundary, LoadingIndicator, ToastNotification } from '@rh-support/components';
 import { useGlobalStateContext } from '@rh-support/react-context';
 import { AbilityContext, CaseDetailsFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { getDropdownBtnPlaceholder, getUrlParsedParams, scrollIntoView } from '@rh-support/utils';
+import { dtmTrackEvent, getDropdownBtnPlaceholder, getUrlParsedParams, scrollIntoView } from '@rh-support/utils';
 import cloneDeep from 'lodash/cloneDeep';
 import filter from 'lodash/filter';
 import findIndex from 'lodash/findIndex';
@@ -43,9 +43,10 @@ let cellMeasureCache = new CellMeasurerCache({
 });
 export default function CaseDiscussion(props) {
     const { t } = useTranslation();
-    const { isPostingRemoteRequestCommentCompleted, screenSessionRequested } = useCaseSelector((state) => ({
+    const { isPostingRemoteRequestCommentCompleted, screenSessionRequested, product } = useCaseSelector((state) => ({
         isPostingRemoteRequestCommentCompleted: state.isPostingRemoteRequestCommentCompleted,
         screenSessionRequested: state.caseDetails.screenSessionRequested,
+        product: state.caseDetails.product,
     }), isEqual);
     const urlSearchParams = getUrlParsedParams(useLocation().search);
     const discussionIdFromUrl = ((urlSearchParams === null || urlSearchParams === void 0 ? void 0 : urlSearchParams.commentId) ||
@@ -169,6 +170,7 @@ export default function CaseDiscussion(props) {
     };
     const onCommentAdded = () => __awaiter(this, void 0, void 0, function* () {
         yield updateDiscussionStateComments(dispatchDiscussion, caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
+        dtmTrackEvent('comment', caseNumber, product);
     });
     const onAttachmentAdded = () => __awaiter(this, void 0, void 0, function* () {
         yield updateDiscussionStateAttachments(dispatchDiscussion, caseNumber, allDiscussions, sort, loggedInUsersAccount.data.secureSupport, discussionFiltersListState);

package/lib/esm/components/CaseInformation/CaseGroup.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseGroup.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseGroup.tsx"],"names":[],"mappings":"AASA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAM;IACZ,IAAI,CAAC,EAAE,OAAO,CAAC;CAClB;AAWD,iBAAS,SAAS,CAAC,KAAK,EAAE,MAAM,qBAyP/B;AAED,eAAe,SAAS,CAAC"}
+{"version":3,"file":"CaseGroup.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/CaseGroup.tsx"],"names":[],"mappings":"AASA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAM;IACZ,IAAI,CAAC,EAAE,OAAO,CAAC;CAClB;AAWD,iBAAS,SAAS,CAAC,KAAK,EAAE,MAAM,qBAkQ/B;AAED,eAAe,SAAS,CAAC"}

package/lib/esm/components/CaseInformation/CaseGroup.js

@@ -33,7 +33,7 @@ const emptyCaseGroup = {
 function CaseGroup(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { groupNumber, caseNumber, accountNumber, selectedAccountDetails, ownersCaseGroups, groupName, isCaseOwnerUpdating, } = useCaseSelector((state) => ({
+    const { groupNumber, caseNumber, accountNumber, selectedAccountDetails, ownersCaseGroups, groupName, isCaseOwnerUpdating, contactSSOName, } = useCaseSelector((state) => ({
         caseNumber: state.caseDetails.caseNumber,
         groupNumber: state.caseDetails.groupNumber,
         accountNumber: state.caseDetails.accountNumberRef,
@@ -41,6 +41,7 @@ function CaseGroup(props) {
         selectedAccountDetails: state.selectedAccountDetails,
         groupName: state.caseDetails.groupName,
         isCaseOwnerUpdating: state.isCaseOwnerUpdating,
+        contactSSOName: state.caseDetails.contactSSOName,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const { isExportingPDF } = useContext(PDFContext);
@@ -51,7 +52,7 @@ function CaseGroup(props) {
     const [isSelectedUngroupedInvalid, setIsSelectedUngroupedInvalid] = useState(false);
     const [isCaseGroupUpdating, setCaseGroupUpdating] = useState(false);
     const canEditCase = useCanEditCase();
-    const { globalMetadataState: { loggedInUserRights }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState: { loggedInUserRights, loggedInUser }, } = useContext(GlobalMetadataStateContext);
     // value changed logic to show a non local group change
     const [localGroupChange, setLocalGroupChange] = useState(false);
     const afterGroupLocalChange = () => setLocalGroupChange(false);
@@ -166,6 +167,10 @@ function CaseGroup(props) {
     });
     const showHelperText = !isSelectedUngroupedInvalid || (!isCaseGroupInvalid && !isGroupMandatory);
     const showEmptyValidationError = !caseNumber && isNextBtnClickedToShowValidationError && isCaseGroupInvalid;
+    const canNotChangeGroup = () => !loggedInUserRights.data.isInternal() &&
+        !loggedInUser.data.isOrgAdmin &&
+        loggedInUser.data.ssoUsername !== contactSSOName &&
+        !loggedInUserRights.data.isPartner();
     return (React.createElement("div", { className: "form-group" },
         React.createElement("label", { htmlFor: "get-support-group" },
             React.createElement(Trans, null, "Group"),
@@ -174,7 +179,8 @@ function CaseGroup(props) {
         React.createElement(Dropdown, { id: "get-support-group", searchable: (ownersCaseGroups.data || []).length > 10, onClearSelection: onCaseGroupClear, name: "get-support-group", placeholder: t(`Select a group`), title: t(`Select a group`), list: computeDropdownList(), selectedItem: toOption(selectedCaseGroup, { labelKey: 'name' }), disabled: ownersCaseGroups.isError ||
                 ownersCaseGroups.isFetching ||
                 isCaseGroupUpdating ||
-                isCaseOwnerUpdating, isLoadingList: !isCaseOwnerUpdating && (ownersCaseGroups.isFetching || isCaseGroupUpdating), onChange: onCaseGroupChange, isInValid: ownersCaseGroups.isError || showEmptyValidationError || (caseNumber && isSelectedUngroupedInvalid), required: isGroupMandatory, onOuterClick: onOuterClickGroupCheck, "data-tracking-id": "get-support-group", isExportingPDF: isExportingPDF }),
+                isCaseOwnerUpdating ||
+                canNotChangeGroup(), isLoadingList: !isCaseOwnerUpdating && (ownersCaseGroups.isFetching || isCaseGroupUpdating), onChange: onCaseGroupChange, isInValid: ownersCaseGroups.isError || showEmptyValidationError || (caseNumber && isSelectedUngroupedInvalid), required: isGroupMandatory, onOuterClick: onOuterClickGroupCheck, "data-tracking-id": "get-support-group", isExportingPDF: isExportingPDF }),
         caseNumber && isSelectedUngroupedInvalid && !isExportingPDF && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, "'Ungrouped Case' cannot be selected. Please select a group."))),
         showEmptyValidationError && isGroupMandatory && !isExportingPDF && (React.createElement("p", { className: "form-instructions form-invalid" },

package/lib/esm/components/CaseInformation/Fts.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Fts.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Fts.tsx"],"names":[],"mappings":"AAWA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAM;IACZ,cAAc,EAAE,OAAO,CAAC;IACxB,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,CAAC,EAAE,OAAO,CAAC;CAC9B;AAQD,iBAAS,GAAG,CAAC,KAAK,EAAE,MAAM,qBA2NzB;kBA3NQ,GAAG;;;AA8NZ,eAAe,GAAG,CAAC"}
+{"version":3,"file":"Fts.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Fts.tsx"],"names":[],"mappings":"AAWA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAS/D,UAAU,MAAM;IACZ,cAAc,EAAE,OAAO,CAAC;IACxB,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,CAAC,EAAE,OAAO,CAAC;CAC9B;AAQD,iBAAS,GAAG,CAAC,KAAK,EAAE,MAAM,qBAqOzB;kBArOQ,GAAG;;;AAwOZ,eAAe,GAAG,CAAC"}

package/lib/esm/components/CaseInformation/Fts.js

@@ -17,7 +17,7 @@ import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
 import { CONTACT_INFO_24X7_LIMIT } from '../../reducers/CaseConstNTypes';
-import { setCaseDetails, updateCaseDetails } from '../../reducers/CaseReducer';
+import { setCaseDetails, setCaseState, updateCaseDetails } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 const defaultProps = {
     inlineEditable: false,
@@ -27,7 +27,7 @@ const defaultProps = {
 function Fts(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { fts, contactInfo24x7, caseNumber, severity, entitlementSla, caseType, phoneCountryCode, phoneAreaCodePrefixLineNumber, } = useCaseSelector((state) => ({
+    const { fts, contactInfo24x7, caseNumber, severity, entitlementSla, caseType, phoneCountryCode, phoneAreaCodePrefixLineNumber, ftsContactSameAsOwner, } = useCaseSelector((state) => ({
         fts: state.caseDetails.fts,
         caseNumber: state.caseDetails.caseNumber,
         contactInfo24x7: state.caseDetails.contactInfo24x7,
@@ -36,6 +36,7 @@ function Fts(props) {
         caseType: state.caseDetails.caseType,
         phoneCountryCode: state.caseDetails.phoneCountryCode,
         phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber || '',
+        ftsContactSameAsOwner: state.ftsContactSameAsOwner,
     }), isEqual);
     const isIdea = caseType === PreviousCaseTypes.FEATURE_ENHANCEMENT;
     const { isExportingPDF } = useContext(PDFContext);
@@ -47,7 +48,6 @@ function Fts(props) {
     const [contactInfo24X7State, setFtsContact] = useState(contactInfo24x7);
     const [isFtsContactUpdating, setFtsContactUpdating] = useState(false);
     const [isFtsUpdating, setFtsUpdating] = useState(false);
-    const [contactSameAsOwner, setContactSameAsOwner] = useState(false);
     const canEditCase = useCanEditCase();
     const onCaseFtsContactUpdate = (caseDetails) => __awaiter(this, void 0, void 0, function* () {
         setFtsContactUpdating(true);
@@ -97,13 +97,12 @@ function Fts(props) {
     const onSetContactSameAsOwner = (e) => {
         if (canEditCase.alert())
             return;
+        setCaseState(caseDispatch, { ftsContactSameAsOwner: e.target.checked });
         if (!e.target.checked) {
-            setContactSameAsOwner(false);
             return;
         }
         setFtsContact(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
         setContactInfoIntoGlobalState(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
-        setContactSameAsOwner(true);
     };
     const onSave = (e) => __awaiter(this, void 0, void 0, function* () {
         setContactInfoIntoGlobalState(contactInfo24X7State);
@@ -136,6 +135,13 @@ function Fts(props) {
             onCaseDetailsChange({ contactInfo24x7: '' });
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [fts, oldFts]);
+    useEffect(() => {
+        if (ftsContactSameAsOwner) {
+            setFtsContact(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
+            setContactInfoIntoGlobalState(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [phoneAreaCodePrefixLineNumber, phoneCountryCode]);
     const disableFtsNContact = !isEmpty(caseNumber) &&
         (!isFtsEditableOnEditPage(entitlementSla, severity) || isFtsContactUpdating || isFtsUpdating);
     const maxLengthErrorMessage = t('Contact information cannot be more than {{limit}} characters.', {
@@ -155,10 +161,10 @@ function Fts(props) {
             React.createElement(LoadingIndicator, { size: "sm", isInline: true, show: isFtsUpdating, className: "pf-v5-u-ml-sm" })),
         fts === true && (React.createElement(React.Fragment, null,
             React.createElement(InlineEdit, { formClassName: "pf-v5-u-mb-md", labelProps: { htmlFor: 'get-support-24-7-contact' }, labelContent: React.createElement(Trans, null, "24x7 Contact"), allowInlineEdit: props.inlineEditable && !disableFtsNContact, hideSaveCancel: props.hideSaveCancel, initialIsEditing: props.initialIsEditing, content: contactInfo24x7, onSave: onSave, onCancel: onCancel, saveDisabled: isSaveDisabled, loadingIndicator: isFtsContactUpdating ? React.createElement(LoadingIndicator, { isInline: true }) : undefined, isExportingPDF: isExportingPDF },
-                React.createElement("input", { type: "checkbox", id: "same-as-case-owner-phone", name: "same-as-case-owner-phone", "data-tracking-id": "same-as-case-owner-phone", checked: contactSameAsOwner, onChange: onSetContactSameAsOwner }),
+                React.createElement("input", { type: "checkbox", id: "same-as-case-owner-phone", name: "same-as-case-owner-phone", "data-tracking-id": "same-as-case-owner-phone", checked: ftsContactSameAsOwner, onChange: onSetContactSameAsOwner }),
                 React.createElement("label", { htmlFor: "same-as-case-owner-phone", className: "pf-v5-u-font-weight-normal pf-v5-u-font-size-md" },
                     React.createElement(Trans, null, "Same as case owner's phone number")),
-                React.createElement(TextAreaAutosize, { id: "get-support-24-7-contact", className: `form-control`, name: "get-support-24-7-contact", value: contactInfo24X7State, onChange: onFtsContactChange, disabled: disableFtsNContact || contactSameAsOwner, "data-tracking-id": "get-support-24-7-contact" }),
+                React.createElement(TextAreaAutosize, { id: "get-support-24-7-contact", className: `form-control`, name: "get-support-24-7-contact", value: contactInfo24X7State, onChange: onFtsContactChange, disabled: disableFtsNContact || ftsContactSameAsOwner, "data-tracking-id": "get-support-24-7-contact" }),
                 React.createElement("p", { className: "form-instructions" },
                     React.createElement(Trans, null, "Please provide contact information where you can be reached at any time to help you with your case."))),
             (contactInfo24X7State === null || contactInfo24X7State === void 0 ? void 0 : contactInfo24X7State.length) > CONTACT_INFO_24X7_LIMIT && (React.createElement("div", { className: "pull-top" },

package/lib/esm/components/CaseInformation/Severity.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA4Q9B;kBA5QQ,QAAQ;;;AA8QjB,eAAe,QAAQ,CAAC"}
+{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA8Q9B;kBA9QQ,QAAQ;;;AAgRjB,eAAe,QAAQ,CAAC"}

package/lib/esm/components/CaseInformation/Severity.js

@@ -168,7 +168,7 @@ function Severity(props) {
                         allCaseSeverities.isFetching ||
                         ownersEntitlements.isFetching ||
                         versionsDetails.isFetching, isLoadingList: props.isFetching, isInValid: allCaseSeverities.isError || isSeverityInValid, required: true, onChange: onSeverityChange, onOuterClick: setIsSeverityInValidLocal, "data-tracking-id": "get-support-severity" })),
-            React.createElement(UpdateSeverityModal, { isDisabled: props.isFetching, isFetching: props.isFetching, show: openUpdateSeverityModal, onClose: toggleModal }))) : (React.createElement(Dropdown, { name: "get-support-severity", placeholder: t(`Select a severity`), title: t(`Select a severity`), list: allCaseSeverities.data
+            openUpdateSeverityModal && (React.createElement(UpdateSeverityModal, { isDisabled: props.isFetching, isFetching: props.isFetching, show: openUpdateSeverityModal, onClose: toggleModal })))) : (React.createElement(Dropdown, { name: "get-support-severity", placeholder: t(`Select a severity`), title: t(`Select a severity`), list: allCaseSeverities.data
                 ? toOptions(filteredSeverities, {
                     labelKey: 'label',
                     additionalInfoKey: 'additionalInfo',

package/lib/esm/components/Recommendations/EARules/EARule.d.ts

@@ -2,7 +2,7 @@ import React from 'react';
 import { IExtendedRule } from '../../../reducers/RulesReducer';
 interface IEARuleContext {
     rule: IExtendedRule;
-    onCtaClick: (link: string) => (event: React.MouseEvent<HTMLAnchorElement, MouseEvent>) => void;
+    onCtaClick: (link: string, title?: string) => (event: React.MouseEvent<HTMLAnchorElement, MouseEvent>) => void;
 }
 export declare const EARuleContext: React.Context<IEARuleContext>;
 export declare function useEARuleContext(): IEARuleContext;

package/lib/esm/components/Recommendations/EARules/EARule.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"EARule.d.ts","sourceRoot":"","sources":["../../../../../src/components/Recommendations/EARules/EARule.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAM1C,OAAO,EAAE,aAAa,EAAE,MAAM,gCAAgC,CAAC;AAE/D,UAAU,cAAc;IACpB,IAAI,EAAE,aAAa,CAAC;IACpB,UAAU,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,CAAC,KAAK,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,EAAE,UAAU,CAAC,KAAK,IAAI,CAAC;CAClG;AAGD,eAAO,MAAM,aAAa,+BAGxB,CAAC;AAEH,wBAAgB,gBAAgB,mBAM/B;AACD,wBAAgB,MAAM,CAAC,EAAE,QAAQ,EAAE,IAAI,EAAE,QAAQ,EAAE;;;;CAAA,qBAoClD;AAED,iBAAS,WAAW,sBAGnB;AAED,iBAAS,iBAAiB,sBA0BzB;AAED,iBAAS,aAAa,CAAC,EAAE,SAA6B,EAAE,SAAc,EAAE,EAAE;IAAE,SAAS,CAAC,EAAE,MAAM,CAAC;IAAC,SAAS,CAAC,EAAE,MAAM,CAAA;CAAE,qBA2BnH;AAED,OAAO,EAAE,WAAW,EAAE,iBAAiB,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"EARule.d.ts","sourceRoot":"","sources":["../../../../../src/components/Recommendations/EARules/EARule.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAM1C,OAAO,EAAE,aAAa,EAAE,MAAM,gCAAgC,CAAC;AAE/D,UAAU,cAAc;IACpB,IAAI,EAAE,aAAa,CAAC;IACpB,UAAU,EAAE,CAAC,IAAI,EAAE,MAAM,EAAE,KAAK,CAAC,EAAE,MAAM,KAAK,CAAC,KAAK,EAAE,KAAK,CAAC,UAAU,CAAC,iBAAiB,EAAE,UAAU,CAAC,KAAK,IAAI,CAAC;CAClH;AAGD,eAAO,MAAM,aAAa,+BAGxB,CAAC;AAEH,wBAAgB,gBAAgB,mBAM/B;AACD,wBAAgB,MAAM,CAAC,EAAE,QAAQ,EAAE,IAAI,EAAE,QAAQ,EAAE;;;;CAAA,qBAqClD;AAED,iBAAS,WAAW,sBAGnB;AAED,iBAAS,iBAAiB,sBA0BzB;AAED,iBAAS,aAAa,CAAC,EAAE,SAA6B,EAAE,SAAc,EAAE,EAAE;IAAE,SAAS,CAAC,EAAE,MAAM,CAAC;IAAC,SAAS,CAAC,EAAE,MAAM,CAAA;CAAE,qBA2BnH;AAED,OAAO,EAAE,WAAW,EAAE,iBAAiB,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/Recommendations/EARules/EARule.js

@@ -1,5 +1,6 @@
 /* eslint-disable @typescript-eslint/no-unused-vars */
 import { pcm } from '@cee-eng/hydrajs';
+import { dtmTrackEvent } from '@rh-support/utils';
 import DOMPurify from 'dompurify';
 import isEqual from 'lodash/isEqual';
 import React, { useContext } from 'react';
@@ -28,8 +29,9 @@ export function EARule({ children, rule, ruleRank }) {
         summary: state.caseDetails.summary,
     }), isEqual);
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
-    const onCtaClick = (link) => () => {
+    const onCtaClick = (link, title) => () => {
         createOrUpdateSessionResources(sessionRestoreDispatch, activeSessionId, sessionResourceTracking, SessionResourceSource.EDMOUND_ABOTT, [getSessResFromEA(link, SessionResourceVisibility.VISITED, ruleRank, rule.rule_id)], JSON.stringify({ product, version, summary }));
+        dtmTrackEvent(`insight rule button click: ${title}`, undefined, product);
     };
     return (React.createElement(EARuleContext.Provider, { value: {
             rule,
@@ -60,8 +62,8 @@ function EARuleArticle({ linkTitle = 'Related Article', className = '' }) {
     const { getTrackingULRWithQueryParams } = useParseRuleMarkdown();
     if (!rule.cta)
         return null;
-    return linkTitle === 'View details' ? (React.createElement("a", { className: `se-recommended ts-known-vuln ${className}`, rel: "noopener noreferrer", target: "_blank", "data-tracking-id": "se-recommended-asa-rule", onClick: onCtaClick(rule.cta), href: getTrackingULRWithQueryParams(rule.cta, SessionResourceSource.EDMOUND_ABOTT) },
-        React.createElement(Trans, null, linkTitle))) : (React.createElement("a", { className: `se-recommended ts-known-vuln ${className}`, rel: "noopener noreferrer", target: "_blank", "data-tracking-id": "se-recommended-asa-rule", onClick: onCtaClick(rule.cta), href: getTrackingULRWithQueryParams(rule.cta, SessionResourceSource.EDMOUND_ABOTT) },
+    return linkTitle === 'View details' ? (React.createElement("a", { className: `se-recommended ts-known-vuln ${className}`, rel: "noopener noreferrer", target: "_blank", "data-tracking-id": "se-recommended-asa-rule", onClick: onCtaClick(rule.cta, linkTitle), href: getTrackingULRWithQueryParams(rule.cta, SessionResourceSource.EDMOUND_ABOTT) },
+        React.createElement(Trans, null, linkTitle))) : (React.createElement("a", { className: `se-recommended ts-known-vuln ${className}`, rel: "noopener noreferrer", target: "_blank", "data-tracking-id": "se-recommended-asa-rule", onClick: onCtaClick(rule.cta, linkTitle), href: getTrackingULRWithQueryParams(rule.cta, SessionResourceSource.EDMOUND_ABOTT) },
         React.createElement(Trans, null, linkTitle)));
 }
 export { EARuleTitle, EARuleDescription, EARuleArticle };

package/lib/esm/components/Recommendations/EARules/EARuleInfoInline.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"EARuleInfoInline.d.ts","sourceRoot":"","sources":["../../../../../src/components/Recommendations/EARules/EARuleInfoInline.tsx"],"names":[],"mappings":"AAUA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,OAAO,EAAE,aAAa,EAAkD,MAAM,gCAAgC,CAAC;AAO/G,UAAU,MAAM;IACZ,OAAO,EAAE,aAAa,EAAE,CAAC;CAC5B;AAED,wBAAgB,gBAAgB,CAAC,EAAE,OAAY,EAAE,EAAE,MAAM,qBAwJxD"}
+{"version":3,"file":"EARuleInfoInline.d.ts","sourceRoot":"","sources":["../../../../../src/components/Recommendations/EARules/EARuleInfoInline.tsx"],"names":[],"mappings":"AAUA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAM/D,OAAO,EAAE,aAAa,EAAkD,MAAM,gCAAgC,CAAC;AAO/G,UAAU,MAAM;IACZ,OAAO,EAAE,aAAa,EAAE,CAAC;CAC5B;AAED,wBAAgB,gBAAgB,CAAC,EAAE,OAAY,EAAE,EAAE,MAAM,qBA2JxD"}

package/lib/esm/components/Recommendations/EARules/EARuleInfoInline.js

@@ -14,7 +14,7 @@ import CloseIcon from '@patternfly/react-icons/dist/js/icons/close-icon';
 import InfoCircleIcon from '@patternfly/react-icons/dist/js/icons/info-circle-icon';
 import { PaginationCompact, useFetch } from '@rh-support/components';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
-import { getResTypeFromUrl, getStyleVariantColor, StyleVariants } from '@rh-support/utils';
+import { dtmTrackEvent, getResTypeFromUrl, getStyleVariantColor, StyleVariants } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import some from 'lodash/some';
 import React, { useContext, useEffect, useState } from 'react';
@@ -102,7 +102,7 @@ export function EARuleInfoInline({ eaRules = [] }) {
                         React.createElement(EARuleTitle, null))),
                 React.createElement("div", { className: "pf-v5-c-alert__action" },
                     React.createElement(Button, { style: { fontSize: 15 }, variant: ButtonVariant.link, "data-tracking-id": "se-recommended-asa-ignore", type: "button", onClick: onIgnoreBtnClick }, validEARulesLength > 1 ? React.createElement(Trans, null, "Skip") : React.createElement(CloseIcon, null))),
-                React.createElement("div", { className: "pf-v5-c-alert__description" },
+                React.createElement("div", { className: "pf-v5-c-alert__description", onClick: () => dtmTrackEvent('insight rule description click', undefined, product) },
                     React.createElement(EARuleDescription, null)),
                 React.createElement("div", { className: "pf-v5-c-alert__action-group pf-v5-u-display-flex" },
                     React.createElement(EARuleArticle, { className: "pf-v5-u-align-self-center pf-v5-u-mr-sm", linkTitle: "View details" }),

package/lib/esm/components/Recommendations/Recommendations.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Recommendations.d.ts","sourceRoot":"","sources":["../../../../src/components/Recommendations/Recommendations.tsx"],"names":[],"mappings":"AAkBA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AAelE,OAAO,EAAoB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAWpF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,MAAM,CAAC,OAAO,UAAU,eAAe,CAAC,KAAK,EAAE,MAAM,qBAqQpD"}
+{"version":3,"file":"Recommendations.d.ts","sourceRoot":"","sources":["../../../../src/components/Recommendations/Recommendations.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAa,MAAM,kBAAkB,CAAC;AAelE,OAAO,EAAoB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAWpF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,MAAM,CAAC,OAAO,UAAU,eAAe,CAAC,KAAK,EAAE,MAAM,qBAsQpD"}

package/lib/esm/components/Recommendations/Recommendations.js

@@ -2,7 +2,7 @@ import { pcm } from '@cee-eng/hydrajs';
 import { Label, Pagination, PaginationVariant } from '@patternfly/react-core';
 import { LoadingDots, useDebounce, usePrevious } from '@rh-support/components';
 import { useGlobalStateContext } from '@rh-support/react-context';
-import { computeRecommendationAbstract, computeRecommendationTitle, formatDate, scrollIntoView, } from '@rh-support/utils';
+import { computeRecommendationAbstract, computeRecommendationTitle, dtmTrackEvent, formatDate, scrollIntoView, } from '@rh-support/utils';
 import differenceBy from 'lodash/differenceBy';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
@@ -133,7 +133,8 @@ export default function Recommendations(props) {
         createOrUpdateSessionResources(sessionRestoreDispatch, activeSessionId, sessionResourceTracking, SessionResourceSource.RECOMMENDATIONS, [
             getSessResFromRec(doc, SessionResourceVisibility.VISITED, index + 1 + (pageSize || DEFAULTPAGESIZE) * ((recommendationState.currentPage || 1) - 1)),
         ], JSON.stringify(payload));
-    }; //
+        dtmTrackEvent('recommendation click', caseNumber, product);
+    };
     return (React.createElement(React.Fragment, null,
         React.createElement(LoadingDots, { className: "recommendation-loading-dots", show: recommendationState.isLoadingRecommendations && !isEmpty(summary) }),
         React.createElement("div", { className: "recommendation-list pf-v5-u-pt-md", ref: resultRowRef },

package/lib/esm/components/Suggestions/TopContent.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"TopContent.d.ts","sourceRoot":"","sources":["../../../../src/components/Suggestions/TopContent.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,WAAW,EAAE,MAAM,2DAA2D,CAAC;AAIxF,OAAO,KAAmB,MAAM,OAAO,CAAC;AASxC,UAAU,MAAM;IACZ,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,WAAW,EAAE,CAAC;IACrB,WAAW,EAAE,MAAM,CAAC;IACpB,kBAAkB,EAAE,MAAM,CAAC;IAC3B,eAAe,EAAE,MAAM,CAAC;IACxB,eAAe,EAAE,CAAC,IAAI,EAAE,WAAW,KAAK,IAAI,CAAC;IAC7C,UAAU,CAAC,EAAE,MAAM,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,UAAU,CAAC,KAAK,EAAE,MAAM,qBA8I/C"}
+{"version":3,"file":"TopContent.d.ts","sourceRoot":"","sources":["../../../../src/components/Suggestions/TopContent.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,WAAW,EAAE,MAAM,2DAA2D,CAAC;AAKxF,OAAO,KAAmB,MAAM,OAAO,CAAC;AASxC,UAAU,MAAM;IACZ,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,WAAW,EAAE,CAAC;IACrB,WAAW,EAAE,MAAM,CAAC;IACpB,kBAAkB,EAAE,MAAM,CAAC;IAC3B,eAAe,EAAE,MAAM,CAAC;IACxB,eAAe,EAAE,CAAC,IAAI,EAAE,WAAW,KAAK,IAAI,CAAC;IAC7C,UAAU,CAAC,EAAE,MAAM,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,UAAU,CAAC,KAAK,EAAE,MAAM,qBAiJ/C"}

package/lib/esm/components/Suggestions/TopContent.js

@@ -1,5 +1,6 @@
 import { pcm } from '@cee-eng/hydrajs';
 import { Accordion, AccordionContent, AccordionItem, AccordionToggle, Tooltip } from '@patternfly/react-core';
+import { dtmTrackEvent } from '@rh-support/utils';
 import isEqual from 'lodash/isEqual';
 import map from 'lodash/map';
 import React, { useState } from 'react';
@@ -13,7 +14,7 @@ export default function TopContent(props) {
     const sessionRestoreDispatch = React.useContext(SessionRestoreDispatchContext);
     const { sessionRestore: { activeSessionId, sessionResourceTracking }, } = React.useContext(SessionRestoreStateContext);
     const [expanded, setExpanded] = useState('');
-    const { product, version, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency } = useCaseSelector((state) => ({
+    const { product, version, summary, issue, environment, periodicityOfIssue, timeFramesAndUrgency, caseNumber } = useCaseSelector((state) => ({
         product: state.caseDetails.product,
         version: state.caseDetails.version,
         summary: state.caseDetails.summary,
@@ -21,9 +22,11 @@ export default function TopContent(props) {
         environment: state.caseDetails.environment,
         periodicityOfIssue: state.caseDetails.periodicityOfIssue,
         timeFramesAndUrgency: state.caseDetails.timeFramesAndUrgency,
+        caseNumber: state.caseDetails.caseNumber,
     }), isEqual);
     const onLinkClick = (item) => (event) => {
         props.onResourceClick && props.onResourceClick(item);
+        dtmTrackEvent('top content click', caseNumber, product);
     };
     const onToggle = (id) => {
         if (id === expanded) {

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAoB3E,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAqiBxD"}
+{"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAA8D,MAAM,OAAO,CAAC;AAgBnF,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBA2iBxD"}

package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js

@@ -18,7 +18,7 @@ import includes from 'lodash/includes';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import map from 'lodash/map';
-import React, { useContext, useEffect, useReducer, useState } from 'react';
+import React, { useContext, useEffect, useReducer, useRef, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { useCaseDetailsPageStateContext } from '../../context/CaseDetailsPageContext';
@@ -27,7 +27,7 @@ import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage
 import { updateDiscussionStateComments } from '../../reducers/CaseDiscussionTabReducer';
 import { getNewSeverityStringDef, getSeverityDescription } from '../../reducers/CaseHelpers';
 import { caseOverviewReducer, initialCaseViewState, setSeverityUpdating } from '../../reducers/CaseOverviewReducer';
-import { checkForCaseStatusToggleOnAttachOrComment, setCaseDetails, updateCaseDetails, } from '../../reducers/CaseReducer';
+import { checkForCaseStatusToggleOnAttachOrComment, setCaseState, updateCaseDetails } from '../../reducers/CaseReducer';
 export default function UpdateSeverityModal(props) {
     const { show, onClose, isDisabled, isFetching } = props;
     const { t } = useTranslation();
@@ -40,7 +40,6 @@ export default function UpdateSeverityModal(props) {
     const [isUpdateClickedToShowError, setIsUpdateClickedToShowError] = useState(false);
     const [isSeverityInValid, setIsSeverityInValid] = useState(false);
     const [seviritiesOptions, setSeveritiesOptions] = useState([]);
-    const [contactSameAsOwner, setContactSameAsOwner] = useState(false);
     const { request: postCommentRequest, isFetching: isPostingComment } = useFetch(publicApi.kase.postComment, {
         propgateErrors: true,
     });
@@ -65,13 +64,15 @@ export default function UpdateSeverityModal(props) {
         isCaseUpdating: state.isCaseUpdating,
         versionsDetails: state.versionsDetails,
         ownersEntitlements: state.ownersEntitlements,
+        ftsContactSameAsOwner: state.ftsContactSameAsOwner,
     }), isEqual);
-    const { caseDetails, isCaseUpdating, ownersEntitlements, versionsDetails } = caseState;
+    const { caseDetails, isCaseUpdating, ownersEntitlements, versionsDetails, ftsContactSameAsOwner } = caseState;
     const { entitlementSla, fts, contactInfo24x7, caseType, phoneAreaCodePrefixLineNumber, phoneCountryCode } = caseDetails;
     const isIdea = caseType === PreviousCaseTypes.FEATURE_ENHANCEMENT;
     const [currentSeverity, setCurrentSeverity] = useState(caseDetails.caseSeverity);
     const [localFtsContact, setLocalFtsContact] = useState(contactInfo24x7 || '');
     const [localFts, setLocalFts] = useState(isUndefined(fts) ? true : fts);
+    const initialContactSameAsOwnerRef = useRef(ftsContactSameAsOwner !== null && ftsContactSameAsOwner !== void 0 ? ftsContactSameAsOwner : false);
     const isFtsEditable = isFtsEditableOnEditPage(entitlementSla, currentSeverity);
     // To set the filtered severities from data
     const filteredSeverities = map(allCaseSeverities.data, (s) => {
@@ -125,6 +126,10 @@ export default function UpdateSeverityModal(props) {
         setDescriptionValue('');
         setIsUpdateClickedToShowError(false);
         onClose();
+        // change back to original state if cancelled
+        setCaseState(caseDispatch, { ftsContactSameAsOwner: initialContactSameAsOwnerRef.current });
+        setLocalFtsContact(contactInfo24x7 || '');
+        setLocalFts(isUndefined(fts) ? true : fts);
     });
     // To handle on successful submit
     const onSuccessfulSubmit = () => {
@@ -166,6 +171,8 @@ export default function UpdateSeverityModal(props) {
         }
         finally {
             onClose();
+            setDescriptionValue('');
+            setIsUpdateClickedToShowError(false);
         }
     });
     const onSubmit = () => __awaiter(this, void 0, void 0, function* () {
@@ -213,7 +220,6 @@ export default function UpdateSeverityModal(props) {
                     onClose();
                     caseUpdateError.showError(e, t(`Failed to update case status. Please try again`));
                     yield updateCaseDetails(caseDispatch, caseDetails.caseNumber, Object.assign({ status: 'Waiting on Customer' }, updateCaseDetails));
-                    setCaseDetails(caseDispatch, { status: 'Waiting on Customer' });
                 }
             }
             catch (e) {
@@ -239,6 +245,7 @@ export default function UpdateSeverityModal(props) {
         finally {
             yield updateDiscussionStateComments(dispatchDiscussion, caseDetails.caseNumber, allDiscussions, sort, caseFeedbacksHydra.data, discussionFiltersListState);
             setIsUpdateClickedToShowError(false);
+            setDescriptionValue('');
         }
     });
     // To check if description is valid
@@ -272,13 +279,12 @@ export default function UpdateSeverityModal(props) {
     const onSetContactSameAsOwner = (e) => {
         if (canEditCase.alert())
             return;
+        setCaseState(caseDispatch, { ftsContactSameAsOwner: e.target.checked });
         if (!e.target.checked) {
-            setContactSameAsOwner(false);
             return;
         }
         setUpdatedCaseDetails((pre) => (Object.assign(Object.assign({}, pre), { contactInfo24x7: `${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}` })));
         setLocalFtsContact(`${phoneCountryCode}-${phoneAreaCodePrefixLineNumber}`);
-        setContactSameAsOwner(true);
     };
     const onFtsContactChange = (e) => {
         if (canEditCase.alert())
@@ -393,10 +399,10 @@ export default function UpdateSeverityModal(props) {
                             React.createElement("label", { htmlFor: "update-severity-24-7-contact", className: "pf-v5-u-mt-xs" },
                                 React.createElement(Trans, null, "Contact for 24x7 support")),
                             React.createElement("div", null,
-                                React.createElement("input", { type: "checkbox", id: "update-severity-same-as-case-owner-phone", name: "update-severity-same-as-case-owner-phone", "data-tracking-id": "update-severity-same-as-case-owner-phone", checked: contactSameAsOwner, onChange: onSetContactSameAsOwner }),
+                                React.createElement("input", { type: "checkbox", id: "update-severity-same-as-case-owner-phone", name: "update-severity-same-as-case-owner-phone", "data-tracking-id": "update-severity-same-as-case-owner-phone", checked: ftsContactSameAsOwner, onChange: onSetContactSameAsOwner }),
                                 React.createElement("label", { htmlFor: "update-severity-same-as-case-owner-phone", className: "pf-v5-u-font-weight-normal pf-v5-u-font-size-md" },
                                     React.createElement(Trans, null, "Same as case owner's phone number"))),
-                            React.createElement(TextArea, { isDisabled: !localFts || contactSameAsOwner, value: localFtsContact, onChange: onFtsContactChange, resizeOrientation: "vertical", "aria-label": "update-severity-24-7-contact", id: "update-severity-24-7-contact", "data-tracking-id": "update-severity-24-7-contact", rows: 2, placeholder: t('Enter 24x7 contact details') }),
+                            React.createElement(TextArea, { isDisabled: !localFts || ftsContactSameAsOwner, value: localFtsContact, onChange: onFtsContactChange, resizeOrientation: "vertical", "aria-label": "update-severity-24-7-contact", id: "update-severity-24-7-contact", "data-tracking-id": "update-severity-24-7-contact", rows: 2, placeholder: t('Enter 24x7 contact details') }),
                             React.createElement("p", { className: "pf-v5-u-mt-xs" },
                                 React.createElement(Trans, null, "Please provide contact information where we can reach you at any time"))))))))));
     };

package/lib/esm/components/wizardLayout/WizardLayout.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAOA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAavG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAiKzC"}
+{"version":3,"file":"WizardLayout.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/WizardLayout.tsx"],"names":[],"mappings":"AAOA,OAAO,KAAkD,MAAM,OAAO,CAAC;AAEvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAMvD,OAAO,EAAuC,eAAe,EAAE,MAAM,iCAAiC,CAAC;AAavG,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,qBAqKzC"}

package/lib/esm/components/wizardLayout/WizardLayout.js

@@ -11,7 +11,7 @@ import { Grid, GridItem } from '@patternfly/react-core';
 import { SupportFeedbackForm } from '@rh-support/components';
 import { fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
-import { getVersionIfOnlyVersion, pendoTrackEvent, PreviousCaseTypes } from '@rh-support/utils';
+import { dtmTrackEvent, getVersionIfOnlyVersion, pendoTrackEvent, PreviousCaseTypes } from '@rh-support/utils';
 import findIndex from 'lodash/findIndex';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useEffect, useRef, useState } from 'react';
@@ -32,12 +32,13 @@ import WizardAside from './WizardAside';
 import WizardMain from './WizardMain';
 export function WizardLayout(props) {
     const { routeState: { activeSection, isCaseCreate }, } = useContext(RouteContext);
-    const { caseCreationError, contactSSOName, caseType, product, caseState } = useCaseSelector((state) => ({
+    const { caseCreationError, contactSSOName, caseType, product, caseState, caseNumber } = useCaseSelector((state) => ({
         caseState: state,
         caseCreationError: state.caseCreationError,
         contactSSOName: state.caseDetails.contactSSOName,
         caseType: state.caseDetails.caseType,
         product: state.caseDetails.product,
+        caseNumber: state.caseDetails.caseNumber,
     }), isEqual);
     const sessionRestoreDispatch = useContext(SessionRestoreDispatchContext);
     const caseDispatch = useCaseDispatch();
@@ -92,6 +93,7 @@ export function WizardLayout(props) {
                 React.createElement(SupportFeedbackForm, { isInline: true }),
                 " if you continue to see this message.")));
         submitCase(caseDispatch, sessionRestoreDispatch, caseState, sessionItem, isCaseCreate, errorMessageCaseSubmit500, loggedInUser.data.ssoUsername, loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data.secureSupport, isReSubmitting || false);
+        dtmTrackEvent('submit', caseNumber, product);
         // reset viewedModals on case submit
         viewedConfirmationModalsList.current = [];
         !isReSubmitting &&

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -219,6 +219,7 @@ export interface ICaseState {
     isExistingPhoneNumber?: boolean;
     hasLoggedInUserConfirmedPhoneNumber?: 'True' | 'False' | 'Deferred' | undefined;
     shouldNotSetPhoneCountryCode?: boolean;
+    ftsContactSameAsOwner?: boolean;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0CAA0C,CAAC;AAC5E,OAAO,EAAE,YAAY,EAAE,YAAY,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AACjH,OAAO,EAAE,UAAU,EAAE,UAAU,EAAE,MAAM,+CAA+C,CAAC;AACvF,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAAE,MAAM,qCAAqC,CAAC;AACjF,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,OAAO,EAAE,SAAS,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAEnF,OAAO,EAAE,QAAQ,EAAE,MAAM,OAAO,CAAC;AAEjC,eAAO,MAAM,oBAAoB,MAAM,CAAC;AACxC,eAAO,MAAM,mCAAmC,MAAM,CAAC;AACvD,eAAO,MAAM,+BAA+B,MAAM,CAAC;AACnD,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,uBAAuB,QAAQ,CAAC;AAC7C,eAAO,MAAM,gBAAgB,MAAM,CAAC;AACpC,eAAO,MAAM,2BAA2B,MAAM,CAAC;AAC/C,eAAO,MAAM,WAAW,KAAK,CAAC;AAC9B,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,kCAAkC,QAAQ,CAAC;AACxD,eAAO,MAAM,mBAAmB,QAAQ,CAAC;AACzC,eAAO,MAAM,yBAAyB,QAAQ,CAAC;AAC/C,eAAO,MAAM,0BAA0B,OAAO,CAAC;AAC/C,eAAO,MAAM,sCAAsC,MAAM,CAAC;AAC1D,eAAO,MAAM,kDAAkD,MAAM,CAAC;AACtE,eAAO,MAAM,0BAA0B,KAAK,CAAC;AAC7C,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,yBAAyB,OAAO,CAAC;AAI9C,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,uCAAuC,OAAO,CAAC;AAC5D,eAAO,MAAM,8BAA8B,OAAO,CAAC;AACnD,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,kCAAkC,MAAM,CAAC;AAEtD,eAAO,MAAM,4BAA4B,2DAA2D,CAAC;AAGrG,oBAAY,kBAAkB;IAC1B,KAAK,iEAAiE;IACtE,oBAAoB,sDAAsD;IAC1E,WAAW,gEAAgE;IAC3E,kBAAkB,4EAA4E;IAC9F,SAAS,iCAAiC;CAC7C;AAED,0BAAkB,qBAAqB;IACnC,YAAY,gBAAgB;IAC5B,QAAQ,aAAa;IACrB,OAAO,YAAY;CACtB;AACD,0BAAkB,sBAAsB;IACpC,KAAK,eAAe;IACpB,KAAK,aAAa;IAClB,KAAK,eAAe;IACpB,KAAK,YAAY;CACpB;AAED,eAAO,MAAM,mBAAmB;;;;;;;;CAQ/B,CAAC;AAEF,eAAO,MAAM,iBAAiB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAmB7B,CAAC;AAEF,eAAO,MAAM,mBAAmB;;;;;CAK/B,CAAC;AAEF,eAAO,MAAM,0BAA0B;;;;;CAStC,CAAC;AAEF,eAAO,MAAM,4BAA4B,yEAAyE,CAAC;AAEnH,oBAAY,oBAAoB;IAC5B,iBAAiB,sBAAsB;IACvC,gBAAgB,qBAAqB;IACrC,WAAW,gBAAgB;IAC3B,cAAc,mBAAmB;IACjC,+BAA+B,oCAAoC;IACnE,cAAc,mBAAmB;IACjC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,uBAAuB,4BAA4B;IACnD,uBAAuB,4BAA4B;IACnD,mBAAmB,wBAAwB;IAC3C,wBAAwB,6BAA6B;IACrD,eAAe,oBAAoB;IACnC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,wBAAwB,6BAA6B;IACrD,yBAAyB,8BAA8B;IACvD,iBAAiB,sBAAsB;IACvC,wBAAwB,6BAA6B;IACrD,mBAAmB,wBAAwB;IAC3C,kBAAkB,uBAAuB;IACzC,8BAA8B,mCAAmC;IACjE,kBAAkB,uBAAuB;IACzC,6BAA6B,kCAAkC;IAC/D,kCAAkC,uCAAuC;IACzE,gCAAgC,qCAAqC;IACrE,sBAAsB,2BAA2B;IACjD,yBAAyB,8BAA8B;IACvD,cAAc,mBAAmB;IACjC,eAAe,oBAAoB;IACnC,iBAAiB,sBAAsB;IACvC,0BAA0B,+BAA+B;IACzD,wBAAwB,6BAA6B;IACrD,yCAAyC,8CAA8C;IACvF,8CAA8C,mDAAmD;CACpG;AAED,eAAO,MAAM,gBAAgB,EAAE,UA+F9B,CAAC;AAEF,MAAM,WAAW,UAAU;IACvB,iBAAiB,EAAE,mBAAmB,CAAC,OAAO,CAAC,YAAY,CAAC,CAAC,CAAC;IAC9D,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,CAAC;IACnC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,QAAQ,EAAE,OAAO,CAAC;IAClB,kBAAkB,EAAE,OAAO,CAAC;IAC5B,aAAa,EAAE,aAAa,EAAE,CAAC;IAC/B,4BAA4B,EAAE,QAAQ,EAAE,CAAC;IACzC,gBAAgB,EAAE,OAAO,CAAC;IAC1B,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,OAAO,CAAC;IACzB,cAAc,EAAE,OAAO,CAAC;IACxB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,CAAC;IAC/C,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IACxC,oBAAoB,EAAE,OAAO,CAAC;IAC9B,uBAAuB,EAAE,OAAO,CAAC;IACjC,yBAAyB,EAAE,OAAO,CAAC;IACnC,uBAAuB,EAAE,OAAO,CAAC;IACjC,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,WAAW,CAAC;IACxB,YAAY,EAAE,OAAO,CAAC;IACtB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,SAAS,CAAC;IAC7C,sBAAsB,EAAE,mBAAmB,CAAC,OAAO,CAAC,QAAQ,CAAC,CAAC,CAAC;IAC/D,aAAa,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAC7C,gBAAgB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IACpD,sBAAsB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IAC1D,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,CAAC;IAC7E,kBAAkB,EAAE,mBAAmB,CAAC,YAAY,EAAE,CAAC,CAAC;IACxD,sBAAsB,EAAE,OAAO,CAAC;IAChC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,EAAE,SAAS,CAAC;IAC5B,0BAA0B,EAAE,OAAO,CAAC;IACpC,qBAAqB,EAAE,OAAO,CAAC;IAC/B,oCAAoC,EAAE,OAAO,CAAC;IAC9C,sCAAsC,EAAE,OAAO,CAAC;IAChD,eAAe,EAAE,mBAAmB,CAAC,gBAAgB,EAAE,CAAC,CAAC;IACzD,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,0BAA0B,EAAE,OAAO,CAAC;IACpC,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,mBAAmB,EAAE,OAAO,CAAC;IAC7B,8BAA8B,CAAC,EAAE,OAAO,CAAC;IACzC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,sCAAsC,CAAC,EAAE,OAAO,CAAC;IACjD,kDAAkD,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IACxE,qBAAqB,CAAC,EAAE,OAAO,CAAC;IAChC,mCAAmC,CAAC,EAAE,MAAM,GAAG,OAAO,GAAG,UAAU,GAAG,SAAS,CAAC;IAChF,4BAA4B,CAAC,EAAE,OAAO,CAAC;CAC1C;AAED,MAAM,WAAW,sBAAuB,SAAQ,UAAU;CAAG;AAC7D,MAAM,MAAM,eAAe,GAAG,OAAO,CAAC,oBAAoB,EAAE,sBAAsB,CAAC,CAAC;AACpF,MAAM,MAAM,uBAAuB,GAAG,QAAQ,CAAC,eAAe,CAAC,CAAC;AAEhE,eAAO,MAAM,qCAAqC,+CAA+C,CAAC;AAClG,eAAO,MAAM,yCAAyC,+CAA+C,CAAC"}
+{"version":3,"file":"CaseConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0CAA0C,CAAC;AAC5E,OAAO,EAAE,YAAY,EAAE,YAAY,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AACjH,OAAO,EAAE,UAAU,EAAE,UAAU,EAAE,MAAM,+CAA+C,CAAC;AACvF,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAAE,MAAM,qCAAqC,CAAC;AACjF,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,OAAO,EAAE,SAAS,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAEnF,OAAO,EAAE,QAAQ,EAAE,MAAM,OAAO,CAAC;AAEjC,eAAO,MAAM,oBAAoB,MAAM,CAAC;AACxC,eAAO,MAAM,mCAAmC,MAAM,CAAC;AACvD,eAAO,MAAM,+BAA+B,MAAM,CAAC;AACnD,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,uBAAuB,QAAQ,CAAC;AAC7C,eAAO,MAAM,gBAAgB,MAAM,CAAC;AACpC,eAAO,MAAM,2BAA2B,MAAM,CAAC;AAC/C,eAAO,MAAM,WAAW,KAAK,CAAC;AAC9B,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,kCAAkC,QAAQ,CAAC;AACxD,eAAO,MAAM,mBAAmB,QAAQ,CAAC;AACzC,eAAO,MAAM,yBAAyB,QAAQ,CAAC;AAC/C,eAAO,MAAM,0BAA0B,OAAO,CAAC;AAC/C,eAAO,MAAM,sCAAsC,MAAM,CAAC;AAC1D,eAAO,MAAM,kDAAkD,MAAM,CAAC;AACtE,eAAO,MAAM,0BAA0B,KAAK,CAAC;AAC7C,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,yBAAyB,OAAO,CAAC;AAI9C,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,uCAAuC,OAAO,CAAC;AAC5D,eAAO,MAAM,8BAA8B,OAAO,CAAC;AACnD,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,kCAAkC,MAAM,CAAC;AAEtD,eAAO,MAAM,4BAA4B,2DAA2D,CAAC;AAGrG,oBAAY,kBAAkB;IAC1B,KAAK,iEAAiE;IACtE,oBAAoB,sDAAsD;IAC1E,WAAW,gEAAgE;IAC3E,kBAAkB,4EAA4E;IAC9F,SAAS,iCAAiC;CAC7C;AAED,0BAAkB,qBAAqB;IACnC,YAAY,gBAAgB;IAC5B,QAAQ,aAAa;IACrB,OAAO,YAAY;CACtB;AACD,0BAAkB,sBAAsB;IACpC,KAAK,eAAe;IACpB,KAAK,aAAa;IAClB,KAAK,eAAe;IACpB,KAAK,YAAY;CACpB;AAED,eAAO,MAAM,mBAAmB;;;;;;;;CAQ/B,CAAC;AAEF,eAAO,MAAM,iBAAiB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAmB7B,CAAC;AAEF,eAAO,MAAM,mBAAmB;;;;;CAK/B,CAAC;AAEF,eAAO,MAAM,0BAA0B;;;;;CAStC,CAAC;AAEF,eAAO,MAAM,4BAA4B,yEAAyE,CAAC;AAEnH,oBAAY,oBAAoB;IAC5B,iBAAiB,sBAAsB;IACvC,gBAAgB,qBAAqB;IACrC,WAAW,gBAAgB;IAC3B,cAAc,mBAAmB;IACjC,+BAA+B,oCAAoC;IACnE,cAAc,mBAAmB;IACjC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,uBAAuB,4BAA4B;IACnD,uBAAuB,4BAA4B;IACnD,mBAAmB,wBAAwB;IAC3C,wBAAwB,6BAA6B;IACrD,eAAe,oBAAoB;IACnC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,wBAAwB,6BAA6B;IACrD,yBAAyB,8BAA8B;IACvD,iBAAiB,sBAAsB;IACvC,wBAAwB,6BAA6B;IACrD,mBAAmB,wBAAwB;IAC3C,kBAAkB,uBAAuB;IACzC,8BAA8B,mCAAmC;IACjE,kBAAkB,uBAAuB;IACzC,6BAA6B,kCAAkC;IAC/D,kCAAkC,uCAAuC;IACzE,gCAAgC,qCAAqC;IACrE,sBAAsB,2BAA2B;IACjD,yBAAyB,8BAA8B;IACvD,cAAc,mBAAmB;IACjC,eAAe,oBAAoB;IACnC,iBAAiB,sBAAsB;IACvC,0BAA0B,+BAA+B;IACzD,wBAAwB,6BAA6B;IACrD,yCAAyC,8CAA8C;IACvF,8CAA8C,mDAAmD;CACpG;AAED,eAAO,MAAM,gBAAgB,EAAE,UAgG9B,CAAC;AAEF,MAAM,WAAW,UAAU;IACvB,iBAAiB,EAAE,mBAAmB,CAAC,OAAO,CAAC,YAAY,CAAC,CAAC,CAAC;IAC9D,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,CAAC;IACnC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,QAAQ,EAAE,OAAO,CAAC;IAClB,kBAAkB,EAAE,OAAO,CAAC;IAC5B,aAAa,EAAE,aAAa,EAAE,CAAC;IAC/B,4BAA4B,EAAE,QAAQ,EAAE,CAAC;IACzC,gBAAgB,EAAE,OAAO,CAAC;IAC1B,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,OAAO,CAAC;IACzB,cAAc,EAAE,OAAO,CAAC;IACxB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,CAAC;IAC/C,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IACxC,oBAAoB,EAAE,OAAO,CAAC;IAC9B,uBAAuB,EAAE,OAAO,CAAC;IACjC,yBAAyB,EAAE,OAAO,CAAC;IACnC,uBAAuB,EAAE,OAAO,CAAC;IACjC,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,WAAW,CAAC;IACxB,YAAY,EAAE,OAAO,CAAC;IACtB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,SAAS,CAAC;IAC7C,sBAAsB,EAAE,mBAAmB,CAAC,OAAO,CAAC,QAAQ,CAAC,CAAC,CAAC;IAC/D,aAAa,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAC7C,gBAAgB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IACpD,sBAAsB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IAC1D,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,CAAC;IAC7E,kBAAkB,EAAE,mBAAmB,CAAC,YAAY,EAAE,CAAC,CAAC;IACxD,sBAAsB,EAAE,OAAO,CAAC;IAChC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,EAAE,SAAS,CAAC;IAC5B,0BAA0B,EAAE,OAAO,CAAC;IACpC,qBAAqB,EAAE,OAAO,CAAC;IAC/B,oCAAoC,EAAE,OAAO,CAAC;IAC9C,sCAAsC,EAAE,OAAO,CAAC;IAChD,eAAe,EAAE,mBAAmB,CAAC,gBAAgB,EAAE,CAAC,CAAC;IACzD,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,0BAA0B,EAAE,OAAO,CAAC;IACpC,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,mBAAmB,EAAE,OAAO,CAAC;IAC7B,8BAA8B,CAAC,EAAE,OAAO,CAAC;IACzC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,sCAAsC,CAAC,EAAE,OAAO,CAAC;IACjD,kDAAkD,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IACxE,qBAAqB,CAAC,EAAE,OAAO,CAAC;IAChC,mCAAmC,CAAC,EAAE,MAAM,GAAG,OAAO,GAAG,UAAU,GAAG,SAAS,CAAC;IAChF,4BAA4B,CAAC,EAAE,OAAO,CAAC;IACvC,qBAAqB,CAAC,EAAE,OAAO,CAAC;CACnC;AAED,MAAM,WAAW,sBAAuB,SAAQ,UAAU;CAAG;AAC7D,MAAM,MAAM,eAAe,GAAG,OAAO,CAAC,oBAAoB,EAAE,sBAAsB,CAAC,CAAC;AACpF,MAAM,MAAM,uBAAuB,GAAG,QAAQ,CAAC,eAAe,CAAC,CAAC;AAEhE,eAAO,MAAM,qCAAqC,+CAA+C,CAAC;AAClG,eAAO,MAAM,yCAAyC,+CAA+C,CAAC"}

package/lib/esm/reducers/CaseConstNTypes.js

@@ -214,6 +214,7 @@ export const initialCaseState = {
     isExistingPhoneNumber: false,
     hasLoggedInUserConfirmedPhoneNumber: 'False',
     shouldNotSetPhoneCountryCode: false,
+    ftsContactSameAsOwner: false,
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';

package/lib/esm/reducers/CaseReducer.d.ts

@@ -36,10 +36,10 @@ export declare const deleteNotifiedUsers: (dispatch: CaseReducerDispatchType, ca
 export declare const addingNotifiedUsers: (dispatch: CaseReducerDispatchType, caseNumber: string, addedUsers: IContact[]) => Promise<void>;
 export declare const clearSelectedAccount: (dispatch: CaseReducerDispatchType) => void;
 export declare const setCaseAccountNumber: (dispatch: CaseReducerDispatchType, accountNumber: string, isLoggedInUsersAccount?: boolean, loggedInUserAccount?: Partial<IAccount>) => Promise<void>;
-export declare const setCaseOwner: (dispatch: CaseReducerDispatchType, owner: IContact, product: string, abortSignalCaseGroup?: AbortSignal, abortSignalEntitlements?: AbortSignal, canUpdateCaseGroup?: boolean, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
-export declare const fetchCaseGroupsForSSO: (dispatch: CaseReducerDispatchType, contactSsoUsername: string, canUpdateCaseGroup?: boolean, abortSignal?: AbortSignal, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
+export declare const setCaseOwner: (dispatch: CaseReducerDispatchType, owner: IContact, product: string, abortSignalCaseGroup?: AbortSignal, abortSignalEntitlements?: AbortSignal, setCaseGroupToUngroupedOrDefault?: boolean, caseGroupNumberToRestore?: string | undefined, canChangeGroup?: boolean) => Promise<void>;
+export declare const fetchCaseGroupsForSSO: (dispatch: CaseReducerDispatchType, contactSsoUsername: string, setCaseGroupToUngroupedOrDefault?: boolean, abortSignal?: AbortSignal, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
 export declare const updateCaseWithSession: (dispatch: CaseReducerDispatchType, sessionItem: ISessionItem, loggedInUserAccountNumber: string, loggedInUserContact: IContact, loggedInUserAccount?: Partial<IAccount>) => Promise<void>;
-export declare const fetchCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, loggedInUserRights: any, refresh?: boolean, previousState?: Partial<ICasePayload>) => Promise<void>;
+export declare const fetchCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, loggedInUserRights: any, loggedInUser: any) => Promise<void>;
 export declare const updateCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, caseDetails: Partial<ICasePayload>, dontSetDetails?: boolean) => Promise<never>;
 export declare const getNotificationContacts4InternalUser: (dispatch: CaseReducerDispatchType, users: INotifiedUser[], caseOwnerSSO: string) => Promise<void>;
 export declare const getNotificationContacts4ExternalUser: (dispatch: CaseReducerDispatchType, users: any, loggedInUserRights: any, accountNumber: any, caseOwnerSSO: string, fullNameCustom: string) => Promise<void>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAGA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAWxD,OAAO,EAEH,uBAAuB,EAEvB,UAAU,EAEb,MAAM,mBAAmB,CAAC;AAS3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAEpF,eAAO,MAAM,WAAW,WAAY,UAAU,UAAU,GAAG,KAAG,UAgN7D,CAAC;AAGF,eAAO,MAAM,cAAc,aAAc,uBAAuB,aAAa,QAAQ,YAAY,CAAC,SAEjG,CAAC;AAEF,eAAO,MAAM,YAAY,aAAc,uBAAuB,aAAa,QAAQ,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,aAAc,uBAAuB,gCAAgC,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,aACT,uBAAuB,0BACT,0BAA0B,eACrC,UAAU,eACV,YAAY,gBACX,OAAO,mBACJ,MAAM,GAAG,WAAW,2BACZ,MAAM,mBACd,OAAO,cACZ,OAAO,kBA8CtB,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,aAAc,uBAAuB,qBAUrF,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,aAAc,uBAAuB,eAAe,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,aAAoB,uBAAuB,cAAc,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAClB,OAAO,YACd,uBAAuB,0BACT,0BAA0B,eACrC,YAAY,cACb,MAAM,eACL,UAAU,kBAK1B,CAAC;AAGF,eAAO,MAAM,cAAc,2BACC,0BAA0B,eACrC,YAAY,cACb,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,aACb,uBAAuB,cACrB,MAAM,cACN,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,aACrB,uBAAuB,QAC3B,mBAAmB,EAAE,sBACP,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAAoB,uBAAuB,WAAW,MAAM,eAAe,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,aACjB,uBAAuB,cACrB,MAAM,eACL,QAAQ,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,gBACJ,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,cACN,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,aAAc,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,aACnB,uBAAuB,iBAClB,MAAM,0DAEA,QAAQ,QAAQ,CAAC,kBA8CzC,CAAC;AAEF,eAAO,MAAM,YAAY,aACX,uBAAuB,SAC1B,QAAQ,WACN,MAAM,yBACQ,WAAW,4BACR,WAAW,2DAEV,MAAM,GAAG,SAAS,kBA0ChD,CAAC;AA8BF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,sBACb,MAAM,8CAEZ,WAAW,6BACE,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAIF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,eACpB,YAAY,6BACE,MAAM,uBACZ,QAAQ,wBACR,QAAQ,QAAQ,CAAC,kBAyDzC,CAAC;AAmCF,eAAO,MAAM,gBAAgB,aACf,uBAAuB,cACrB,MAAM,8DAGH,QAAQ,YAAY,CAAC,kBAwGvC,CAAC;AAEF,eAAO,MAAM,iBAAiB,aAChB,uBAAuB,cACrB,MAAM,eACL,QAAQ,YAAY,CAAC,mBACjB,OAAO,mBAiB3B,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,SAC1B,aAAa,EAAE,gBACR,MAAM,kBAmCvB,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,yEAInB,MAAM,kBACJ,MAAM,kBAgFzB,CAAC;AAEF,eAAO,MAAM,yCAAyC,aACxC,uBAAuB,cACrB,OAAO,iBACJ,MAAM,SAMxB,CAAC;AAIF,eAAO,MAAM,yBAAyB,aACxB,uBAAuB,iBAClB,MAAM,eACR,MAAM,sBACC,QAAQ,kBA6B/B,CAAC;AAEF,wBAAsB,2BAA2B,CAAC,QAAQ,EAAE,uBAAuB,EAAE,UAAU,EAAE,MAAM,iBAmBtG;AAGD,wBAAgB,oBAAoB,CAChC,QAAQ,EAAE,uBAAuB,EACjC,KAAK,EAAE,MAAM,EACb,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,EAC5E,QAAQ,EAAE,CAAC,KAAK,EAAE,MAAM,KAAK,0BAA0B,EAAE,QAO5D;AAED,wBAAsB,kBAAkB,CAAC,QAAQ,EAAE,uBAAuB,EAAE,OAAO,EAAE,MAAM,iBAiB1F;AAED,eAAO,MAAM,kBAAkB,aAAc,uBAAuB,QAAQ,OAAO,SAKlF,CAAC"}
+{"version":3,"file":"CaseReducer.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseReducer.ts"],"names":[],"mappings":"AAGA,OAAO,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACnF,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AAEtH,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAA+B,MAAM,qCAAqC,CAAC;AAC9G,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAE/E,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAWxD,OAAO,EAEH,uBAAuB,EAEvB,UAAU,EAEb,MAAM,mBAAmB,CAAC;AAS3B,OAAO,EAAE,0BAA0B,EAAiB,MAAM,yBAAyB,CAAC;AAEpF,eAAO,MAAM,WAAW,WAAY,UAAU,UAAU,GAAG,KAAG,UAgN7D,CAAC;AAGF,eAAO,MAAM,cAAc,aAAc,uBAAuB,aAAa,QAAQ,YAAY,CAAC,SAEjG,CAAC;AAEF,eAAO,MAAM,YAAY,aAAc,uBAAuB,aAAa,QAAQ,UAAU,CAAC,SAE7F,CAAC;AAEF,eAAO,MAAM,eAAe,aAAc,uBAAuB,gCAAgC,QAAQ,EAAE,SAK1G,CAAC;AAEF,eAAO,MAAM,UAAU,aACT,uBAAuB,0BACT,0BAA0B,eACrC,UAAU,eACV,YAAY,gBACX,OAAO,mBACJ,MAAM,GAAG,WAAW,2BACZ,MAAM,mBACd,OAAO,cACZ,OAAO,kBA8CtB,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,oCAAoC,aAAc,uBAAuB,qBAUrF,CAAC;AAEF;;;;GAIG;AACH,eAAO,MAAM,6BAA6B,aAAc,uBAAuB,eAAe,OAAO,SAOpG,CAAC;AAEF,eAAO,MAAM,wBAAwB,aAAoB,uBAAuB,cAAc,MAAM,kBAsBnG,CAAC;AAGF,eAAO,MAAM,0BAA0B,oBAClB,OAAO,YACd,uBAAuB,0BACT,0BAA0B,eACrC,YAAY,cACb,MAAM,eACL,UAAU,kBAK1B,CAAC;AAGF,eAAO,MAAM,cAAc,2BACC,0BAA0B,eACrC,YAAY,cACb,MAAM,kBAQrB,CAAC;AAIF,eAAO,MAAM,cAAc,aACb,uBAAuB,cACrB,MAAM,cACN,WAAW,kBAoB1B,CAAC;AAEF,eAAO,MAAM,sBAAsB,aACrB,uBAAuB,QAC3B,mBAAmB,EAAE,sBACP,iBAAiB,EAAE,SAO1C,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAAoB,uBAAuB,WAAW,MAAM,eAAe,MAAM,kBAYhH,CAAC;AAEF,eAAO,MAAM,kBAAkB,aACjB,uBAAuB,cACrB,MAAM,eACL,QAAQ,UAAU,CAAC,kBAmBnC,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,gBACJ,MAAM,EAAE,kBAoBzB,CAAC;AAEF,eAAO,MAAM,mBAAmB,aAClB,uBAAuB,cACrB,MAAM,cACN,QAAQ,EAAE,kBAmBzB,CAAC;AAEF,eAAO,MAAM,oBAAoB,aAAc,uBAAuB,SASrE,CAAC;AAEF,eAAO,MAAM,oBAAoB,aACnB,uBAAuB,iBAClB,MAAM,0DAEA,QAAQ,QAAQ,CAAC,kBA8CzC,CAAC;AAEF,eAAO,MAAM,YAAY,aACX,uBAAuB,SAC1B,QAAQ,WACN,MAAM,yBACQ,WAAW,4BACR,WAAW,yEAEV,MAAM,GAAG,SAAS,mBAC7B,OAAO,kBA2C1B,CAAC;AA8BF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,sBACb,MAAM,4DAEZ,WAAW,6BACE,MAAM,GAAG,SAAS,kBAyBhD,CAAC;AAIF,eAAO,MAAM,qBAAqB,aACpB,uBAAuB,eACpB,YAAY,6BACE,MAAM,uBACZ,QAAQ,wBACR,QAAQ,QAAQ,CAAC,kBAyDzC,CAAC;AAmCF,eAAO,MAAM,gBAAgB,aACf,uBAAuB,cACrB,MAAM,8DAsHrB,CAAC;AAEF,eAAO,MAAM,iBAAiB,aAChB,uBAAuB,cACrB,MAAM,eACL,QAAQ,YAAY,CAAC,mBACjB,OAAO,mBAiB3B,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,SAC1B,aAAa,EAAE,gBACR,MAAM,kBAmCvB,CAAC;AAEF,eAAO,MAAM,oCAAoC,aACnC,uBAAuB,yEAInB,MAAM,kBACJ,MAAM,kBAgFzB,CAAC;AAEF,eAAO,MAAM,yCAAyC,aACxC,uBAAuB,cACrB,OAAO,iBACJ,MAAM,SAMxB,CAAC;AAIF,eAAO,MAAM,yBAAyB,aACxB,uBAAuB,iBAClB,MAAM,eACR,MAAM,sBACC,QAAQ,kBA6B/B,CAAC;AAEF,wBAAsB,2BAA2B,CAAC,QAAQ,EAAE,uBAAuB,EAAE,UAAU,EAAE,MAAM,iBAmBtG;AAGD,wBAAgB,oBAAoB,CAChC,QAAQ,EAAE,uBAAuB,EACjC,KAAK,EAAE,MAAM,EACb,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,EAC5E,QAAQ,EAAE,CAAC,KAAK,EAAE,MAAM,KAAK,0BAA0B,EAAE,QAO5D;AAED,wBAAsB,kBAAkB,CAAC,QAAQ,EAAE,uBAAuB,EAAE,OAAO,EAAE,MAAM,iBAiB1F;AAED,eAAO,MAAM,kBAAkB,aAAc,uBAAuB,QAAQ,OAAO,SAKlF,CAAC"}

package/lib/esm/reducers/CaseReducer.js

@@ -414,7 +414,7 @@ export const setCaseAccountNumber = (dispatch, accountNumber, isLoggedInUsersAcc
         });
     }
 });
-export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abortSignalEntitlements, canUpdateCaseGroup = false, caseGroupNumberToRestore) => __awaiter(void 0, void 0, void 0, function* () {
+export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abortSignalEntitlements, setCaseGroupToUngroupedOrDefault = false, caseGroupNumberToRestore, canChangeGroup = true) => __awaiter(void 0, void 0, void 0, function* () {
     if (isEmpty(owner) || isEmpty(owner.ssoUsername)) {
         dispatch({
             type: CaseReducerConstants.caseDetailChanged,
@@ -427,7 +427,7 @@ export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abo
                 },
             },
         });
-        canUpdateCaseGroup && setCaseDetails(dispatch, { groupNumber: '-1' });
+        setCaseGroupToUngroupedOrDefault && setCaseDetails(dispatch, { groupNumber: '-1' });
         dispatch({
             type: CaseReducerConstants.caseStateChanged,
             payload: {
@@ -446,7 +446,8 @@ export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abo
         type: CaseReducerConstants.caseDetailChanged,
         payload: { caseDetails: { contactSSOName: owner.ssoUsername } },
     });
-    fetchCaseGroupsForSSO(dispatch, owner.ssoUsername, canUpdateCaseGroup, abortSignalCaseGroup, caseGroupNumberToRestore);
+    canChangeGroup &&
+        fetchCaseGroupsForSSO(dispatch, owner.ssoUsername, setCaseGroupToUngroupedOrDefault, abortSignalCaseGroup, caseGroupNumberToRestore);
     fetchCaseEntitlements(dispatch, owner.ssoUsername, product, abortSignalEntitlements);
 });
 const fetchCaseEntitlements = (dispatch, ssoUserName, product, abortSignal) => __awaiter(void 0, void 0, void 0, function* () {
@@ -470,7 +471,7 @@ const fetchCaseEntitlements = (dispatch, ssoUserName, product, abortSignal) => _
         });
     }
 });
-export const fetchCaseGroupsForSSO = (dispatch, contactSsoUsername, canUpdateCaseGroup = false, abortSignal, caseGroupNumberToRestore) => __awaiter(void 0, void 0, void 0, function* () {
+export const fetchCaseGroupsForSSO = (dispatch, contactSsoUsername, setCaseGroupToUngroupedOrDefault = false, abortSignal, caseGroupNumberToRestore) => __awaiter(void 0, void 0, void 0, function* () {
     var _c, _d;
     dispatch({
         type: CaseReducerConstants.caseStateChanged,
@@ -486,14 +487,14 @@ export const fetchCaseGroupsForSSO = (dispatch, contactSsoUsername, canUpdateCas
             type: CaseReducerConstants.caseStateChanged,
             payload: { ownersCaseGroups: getApiResourceObject(response, false) },
         });
-        canUpdateCaseGroup && setCaseDetails(dispatch, { groupNumber: defaultCaseGroup });
+        setCaseGroupToUngroupedOrDefault && setCaseDetails(dispatch, { groupNumber: defaultCaseGroup });
     }
     catch (e) {
         dispatch({
             type: CaseReducerConstants.caseStateChanged,
             payload: { ownersCaseGroups: getApiResourceObject([], false, true, e.message) },
         });
-        canUpdateCaseGroup && setCaseDetails(dispatch, { groupNumber: '-1' });
+        setCaseGroupToUngroupedOrDefault && setCaseDetails(dispatch, { groupNumber: '-1' });
     }
 });
 const getSelectedNotificationContactsFromSession = (contacts, notifiedUsers) => {
@@ -564,7 +565,7 @@ const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactS
         return uniqBy(contactsToReturn, 'ssoUsername');
     }
 });
-export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, refresh = false, previousState = {}) => __awaiter(void 0, void 0, void 0, function* () {
+export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, loggedInUser) => __awaiter(void 0, void 0, void 0, function* () {
     var _j, _k;
     dispatch({ type: CaseReducerConstants.requestCaseDetails, payload: { caseDetails: { caseNumber } } });
     try {
@@ -631,30 +632,28 @@ export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, refre
             hotfixDelivered: !!data.hotfixDelivered,
         };
         dispatch({ type: CaseReducerConstants.receivedCaseDetails, payload: Object.assign(Object.assign({}, caseState), { caseDetails }) });
-        if (!refresh) {
-            setCaseAccountNumber(dispatch, data.accountNumberRef);
-            setCaseOwner(dispatch, { ssoUsername: data.contactSSOName, fullNameCustom: data.contactName }, '');
-            const notifiedListUsers = map(data.notifiedUsers, (o) => ({
-                ssoUsername: o.ssoUsername,
-                fullNameCustom: o.title,
-            }));
-            dispatch({
-                type: CaseReducerConstants.setLoadedNotificationContacts,
-                payload: { notifiedUsers: notifiedListUsers },
-            });
-            if (data.groupNumber && data.groupNumber !== '-1') {
-                setSelectedCaseGroupUsers(dispatch, data.accountNumberRef, data.groupNumber, loggedInUserRights);
-            }
-            if (loggedInUserRights.isInternal() && !loggedInUserRights.isSecureSupportTech()) {
-                getNotificationContacts4InternalUser(dispatch, notifiedListUsers, data.contactSSOName);
-            }
-            else {
-                getNotificationContacts4ExternalUser(dispatch, notifiedListUsers, loggedInUserRights, data.accountNumberRef, data.contactSSOName, data.contactName);
-            }
+        setCaseAccountNumber(dispatch, data.accountNumberRef);
+        const canChangeGroup = loggedInUserRights.isInternal() ||
+            loggedInUser.isOrgAdmin ||
+            loggedInUser.ssoUsername === caseDetails.contactSSOName ||
+            loggedInUserRights.data.isPartner();
+        setCaseOwner(dispatch, { ssoUsername: data.contactSSOName, fullNameCustom: data.contactName }, '', undefined, undefined, false, undefined, canChangeGroup);
+        const notifiedListUsers = map(data.notifiedUsers, (o) => ({
+            ssoUsername: o.ssoUsername,
+            fullNameCustom: o.title,
+        }));
+        dispatch({
+            type: CaseReducerConstants.setLoadedNotificationContacts,
+            payload: { notifiedUsers: notifiedListUsers },
+        });
+        if (data.groupNumber && data.groupNumber !== '-1') {
+            setSelectedCaseGroupUsers(dispatch, data.accountNumberRef, data.groupNumber, loggedInUserRights);
+        }
+        if (loggedInUserRights.isInternal() && !loggedInUserRights.isSecureSupportTech()) {
+            getNotificationContacts4InternalUser(dispatch, notifiedListUsers, data.contactSSOName);
         }
         else {
-            previousState.contactSSOName !== data.contactSSOName &&
-                setCaseOwner(dispatch, { ssoUsername: data.contactSSOName, fullNameCustom: data.contactSSOName }, '');
+            getNotificationContacts4ExternalUser(dispatch, notifiedListUsers, loggedInUserRights, data.accountNumberRef, data.contactSSOName, data.contactName);
         }
     }
     catch (error) {

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.2.133",
+    "version": "2.2.136",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -60,11 +60,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.1.65",
-        "@rh-support/react-context": "2.1.73",
+        "@rh-support/components": "2.1.66",
+        "@rh-support/react-context": "2.1.74",
         "@rh-support/types": "2.0.4",
-        "@rh-support/user-permissions": "2.1.46",
-        "@rh-support/utils": "2.1.35",
+        "@rh-support/user-permissions": "2.1.47",
+        "@rh-support/utils": "2.1.36",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "dompurify": "^2.2.6",
@@ -131,5 +131,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "099d42e24ad273e72ecd1066dc081abe1b2e09f1"
+    "gitHead": "2de6088705cd7b7baacac1ff5faedd4b85275027"
 }