@rh-support/troubleshoot 2.2.129-beta.0 → 2.2.129-beta.2

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Files changed (11) hide show
  1. package/lib/esm/components/CaseInformation/Severity.d.ts.map +1 -1
  2. package/lib/esm/components/CaseInformation/Severity.js +5 -23
  3. package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map +1 -1
  4. package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js +4 -24
  5. package/lib/esm/reducers/CaseConstNTypes.d.ts +6 -0
  6. package/lib/esm/reducers/CaseConstNTypes.d.ts.map +1 -1
  7. package/lib/esm/reducers/CaseConstNTypes.js +9 -3
  8. package/lib/esm/reducers/CaseHelpers.d.ts +1 -0
  9. package/lib/esm/reducers/CaseHelpers.d.ts.map +1 -1
  10. package/lib/esm/reducers/CaseHelpers.js +7 -1
  11. package/package.json +2 -2
package/lib/esm/components/CaseInformation/Severity.d.ts.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA8R9B;kBA9RQ,QAAQ;;;AAgSjB,eAAe,QAAQ,CAAC"}
1
+ {"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA4Q9B;kBA5QQ,QAAQ;;;AA8QjB,eAAe,QAAQ,CAAC"}
package/lib/esm/components/CaseInformation/Severity.js CHANGED
@@ -13,7 +13,7 @@ import map from 'lodash/map';
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  import React, { useContext, useEffect, useState } from 'react';
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  import { Trans, useTranslation } from 'react-i18next';
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  import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
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- import { getIrtForSLAAndSeverity, getOrtForSLAAndSeverity, getSeverityDescription } from '../../reducers/CaseHelpers';
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+ import { getNewSeverityStringDef, getSeverityDescription } from '../../reducers/CaseHelpers';
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  import { setCaseDetails } from '../../reducers/CaseReducer';
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  import { PDFContext } from '../CaseEditView/PDFContainer';
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  import { CaseValuesToWatch } from '../shared/Constants';
@@ -41,7 +41,7 @@ function Severity(props) {
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  const { isExportingPDF } = useContext(PDFContext);
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  const [isSeverityInValid, setIsSeverityInValid] = useState(false);
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  const [seviritiesOptions, setSeveritiesOptions] = useState([]);
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- const [doNotShowIRT, setDoNotShowIRT] = useState(false);
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+ // const [doNotShowIRT, setDoNotShowIRT] = useState<boolean>(false);
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  const [openUpdateSeverityModal, setOpenUpdateSeverityModal] = useState(false);
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  const caseDispatch = useCaseDispatch();
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  const isOnCaseDetailsPage = !isEmpty(caseNumber);
@@ -77,30 +77,12 @@ function Severity(props) {
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  const [localSeverityChange, setLocalSeverityChange] = useState(false);
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  const afterLocalChange = () => setLocalSeverityChange(false);
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  const valueComparator = (value, pvalue) => value && value.name && pvalue && pvalue.name && value.name !== pvalue.name;
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- const getAdditionalInfo = (sla, severity) => {
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- if (doNotShowIRT)
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- return React.createElement(React.Fragment, null);
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- const irt = getIrtForSLAAndSeverity(sla, severity);
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- const ort = getOrtForSLAAndSeverity(sla, severity);
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- return isEmpty(irt) ? undefined : irt === ort ? (React.createElement(React.Fragment, null,
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- React.createElement("strong", null, irt),
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- " ",
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- React.createElement(Trans, null, "initial and ongoing response time."))) : (React.createElement(React.Fragment, null,
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- React.createElement("strong", null, irt),
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- " ",
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- React.createElement(Trans, null, "initial and"),
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- " ",
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- React.createElement("strong", null, ort),
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- ' ',
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- React.createElement(Trans, null, "ongoing response time.")));
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- };
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- const slaLocal = entitlementSla;
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  const filteredSeverities = map(allCaseSeverities.data, (s) => {
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  const sevItem = {
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  name: s,
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  disabled: isEmpty(find(seviritiesOptions, (severity) => s === severity)),
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  label: `${s} - ${getSeverityDescription(s)}`,
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- additionalInfo: getAdditionalInfo(slaLocal, s),
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+ additionalInfo: getNewSeverityStringDef(s),
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  };
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  return sevItem;
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  });
@@ -118,7 +100,7 @@ function Severity(props) {
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  name: severity,
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  disabled: false,
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  label: `${severity} - ${getSeverityDescription(severity)}`,
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- additionalInfo: getAdditionalInfo(slaLocal, severity),
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+ additionalInfo: getNewSeverityStringDef(severity),
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  };
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  const toggleModal = () => {
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  setOpenUpdateSeverityModal((openUpdateSeverityModal) => !openUpdateSeverityModal);
@@ -133,7 +115,7 @@ function Severity(props) {
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  return;
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  const productObj = find((_b = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _b === void 0 ? void 0 : _b.productsResult, (productItem) => productItem.name === product);
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  const versionDetail = find(versionsDetails === null || versionsDetails === void 0 ? void 0 : versionsDetails.data, (spec) => spec.name === version);
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- setDoNotShowIRT(versionDetail === null || versionDetail === void 0 ? void 0 : versionDetail.doNotShowIRT);
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+ // setDoNotShowIRT(versionDetail?.doNotShowIRT!);
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  let availableSeverities;
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  if ((versionDetail === null || versionDetail === void 0 ? void 0 : versionDetail.severities) && (versionDetail === null || versionDetail === void 0 ? void 0 : versionDetail.severities.length) !== 0) {
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  //first check if at version level, do we have any severity limit
package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.d.ts.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAoB3E,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAuhBxD"}
1
+ {"version":3,"file":"UpdateSeverityModal.d.ts","sourceRoot":"","sources":["../../../../src/components/UpdateSeverityModal/UpdateSeverityModal.tsx"],"names":[],"mappings":"AAuBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAoB3E,UAAU,MAAM;IACZ,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,IAAI,EAAE,OAAO,CAAC;IACd,OAAO,EAAE,MAAM,IAAI,CAAC;CACvB;AAED,MAAM,CAAC,OAAO,UAAU,mBAAmB,CAAC,KAAK,EAAE,MAAM,qBAigBxD"}
package/lib/esm/components/UpdateSeverityModal/UpdateSeverityModal.js CHANGED
@@ -25,7 +25,7 @@ import { useCaseDetailsPageStateContext } from '../../context/CaseDetailsPageCon
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  import { useCaseDiscussionTabDispatchContext, useCaseDiscussionTabStateContext, } from '../../context/CaseDiscussionTabContext';
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  import { useCaseUpdateErrorMessage } from '../../hooks/useCaseUpdateErrorMessage';
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  import { updateDiscussionStateComments } from '../../reducers/CaseDiscussionTabReducer';
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- import { getIrtForSLAAndSeverity, getOrtForSLAAndSeverity, getSeverityDescription } from '../../reducers/CaseHelpers';
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+ import { getNewSeverityStringDef, getSeverityDescription } from '../../reducers/CaseHelpers';
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  import { caseOverviewReducer, initialCaseViewState, setSeverityUpdating } from '../../reducers/CaseOverviewReducer';
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  import { checkForCaseStatusToggleOnAttachOrComment, setCaseDetails, updateCaseDetails, } from '../../reducers/CaseReducer';
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  export default function UpdateSeverityModal(props) {
@@ -40,7 +40,6 @@ export default function UpdateSeverityModal(props) {
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  const [isUpdateClickedToShowError, setIsUpdateClickedToShowError] = useState(false);
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  const [isSeverityInValid, setIsSeverityInValid] = useState(false);
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  const [seviritiesOptions, setSeveritiesOptions] = useState([]);
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- const [doNotShowIRT, setDoNotShowIRT] = useState(false);
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  const { request: postCommentRequest, isFetching: isPostingComment } = useFetch(publicApi.kase.postComment, {
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  propgateErrors: true,
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  });
@@ -71,31 +70,13 @@ export default function UpdateSeverityModal(props) {
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  const [localFtsContact, setLocalFtsContact] = useState(contactInfo24x7 || '');
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  const [localFts, setLocalFts] = useState(isUndefined(fts) ? true : fts);
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  const isFtsEditable = isFtsEditableOnEditPage(entitlementSla, currentSeverity);
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- const getAdditionalInfo = (sla, severity) => {
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- if (doNotShowIRT)
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- return React.createElement(React.Fragment, null);
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- const irt = getIrtForSLAAndSeverity(sla, severity);
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- const ort = getOrtForSLAAndSeverity(sla, severity);
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- return isEmpty(irt) ? undefined : irt === ort ? (React.createElement(React.Fragment, null,
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- React.createElement("strong", null, irt),
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- " ",
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- React.createElement(Trans, null, "initial and ongoing response time."))) : (React.createElement(React.Fragment, null,
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- React.createElement("strong", null, irt),
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- " ",
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- React.createElement(Trans, null, "initial and"),
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- " ",
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- React.createElement("strong", null, ort),
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- ' ',
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- React.createElement(Trans, null, "ongoing response time.")));
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- };
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- const slaLocal = caseDetails.entitlementSla;
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  // To set the filtered severities from data
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  const filteredSeverities = map(allCaseSeverities.data, (s) => {
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  const sevItem = {
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  name: s,
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  disabled: isEmpty(find(seviritiesOptions, (severity) => s === severity)),
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  label: `${s} - ${getSeverityDescription(s)}`,
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- additionalInfo: getAdditionalInfo(slaLocal, s),
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+ additionalInfo: getNewSeverityStringDef(s),
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  };
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  return sevItem;
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  });
@@ -106,7 +87,7 @@ export default function UpdateSeverityModal(props) {
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  name: currentSeverity,
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  disabled: false,
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  label: `${currentSeverity} - ${getSeverityDescription(currentSeverity)}`,
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- additionalInfo: getAdditionalInfo(slaLocal, currentSeverity),
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+ additionalInfo: getNewSeverityStringDef(currentSeverity),
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  };
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  // To reupdate the severity value when successfully submitted
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  const reUpdateSeverity = (severity) => {
@@ -114,7 +95,7 @@ export default function UpdateSeverityModal(props) {
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  name: severity,
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  disabled: false,
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  label: `${severity} - ${getSeverityDescription(severity)}`,
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- additionalInfo: getAdditionalInfo(slaLocal, severity),
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+ additionalInfo: getNewSeverityStringDef(severity),
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  };
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  };
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  // To check if severity is valid
@@ -326,7 +307,6 @@ export default function UpdateSeverityModal(props) {
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  return;
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  const productObj = find((_b = allProducts === null || allProducts === void 0 ? void 0 : allProducts.data) === null || _b === void 0 ? void 0 : _b.productsResult, (productItem) => productItem.name === caseDetails.product);
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  const versionDetail = find(versionsDetails === null || versionsDetails === void 0 ? void 0 : versionsDetails.data, (spec) => spec.name === caseDetails.version);
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- setDoNotShowIRT(versionDetail === null || versionDetail === void 0 ? void 0 : versionDetail.doNotShowIRT);
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  let availableSeverities;
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  if ((versionDetail === null || versionDetail === void 0 ? void 0 : versionDetail.severities) && (versionDetail === null || versionDetail === void 0 ? void 0 : versionDetail.severities.length) !== 0) {
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  //first check if at version level, do we have any severity limit
package/lib/esm/reducers/CaseConstNTypes.d.ts CHANGED
@@ -124,6 +124,12 @@ export declare const SeverityDescription: {
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  "3 (Normal)": string;
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  "4 (Low)": string;
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  };
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+ export declare const SeverityDescriptionDetails: {
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+ "1 (Urgent)": string;
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+ "2 (High)": string;
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+ "3 (Normal)": string;
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+ "4 (Low)": string;
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+ };
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  export declare const LargeDescriptionErrorMessage = "Cumulative case description cannot be more than {{limit}} characters";
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  export declare enum CaseReducerConstants {
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  caseDetailChanged = "caseDetailChanged",
package/lib/esm/reducers/CaseConstNTypes.d.ts.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"CaseConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0CAA0C,CAAC;AAC5E,OAAO,EAAE,YAAY,EAAE,YAAY,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AACjH,OAAO,EAAE,UAAU,EAAE,UAAU,EAAE,MAAM,+CAA+C,CAAC;AACvF,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAAE,MAAM,qCAAqC,CAAC;AACjF,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,OAAO,EAAE,SAAS,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAEnF,OAAO,EAAE,QAAQ,EAAE,MAAM,OAAO,CAAC;AAEjC,eAAO,MAAM,oBAAoB,MAAM,CAAC;AACxC,eAAO,MAAM,mCAAmC,MAAM,CAAC;AACvD,eAAO,MAAM,+BAA+B,MAAM,CAAC;AACnD,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,uBAAuB,QAAQ,CAAC;AAC7C,eAAO,MAAM,gBAAgB,MAAM,CAAC;AACpC,eAAO,MAAM,2BAA2B,MAAM,CAAC;AAC/C,eAAO,MAAM,WAAW,KAAK,CAAC;AAC9B,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,kCAAkC,QAAQ,CAAC;AACxD,eAAO,MAAM,mBAAmB,QAAQ,CAAC;AACzC,eAAO,MAAM,yBAAyB,QAAQ,CAAC;AAC/C,eAAO,MAAM,0BAA0B,OAAO,CAAC;AAC/C,eAAO,MAAM,sCAAsC,MAAM,CAAC;AAC1D,eAAO,MAAM,kDAAkD,MAAM,CAAC;AACtE,eAAO,MAAM,0BAA0B,KAAK,CAAC;AAC7C,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,yBAAyB,OAAO,CAAC;AAI9C,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,uCAAuC,OAAO,CAAC;AAC5D,eAAO,MAAM,8BAA8B,OAAO,CAAC;AACnD,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,kCAAkC,MAAM,CAAC;AAEtD,eAAO,MAAM,4BAA4B,2DAA2D,CAAC;AAGrG,oBAAY,kBAAkB;IAC1B,KAAK,iEAAiE;IACtE,oBAAoB,sDAAsD;IAC1E,WAAW,gEAAgE;IAC3E,kBAAkB,4EAA4E;IAC9F,SAAS,iCAAiC;CAC7C;AAED,0BAAkB,qBAAqB;IACnC,YAAY,gBAAgB;IAC5B,QAAQ,aAAa;IACrB,OAAO,YAAY;CACtB;AACD,0BAAkB,sBAAsB;IACpC,KAAK,eAAe;IACpB,KAAK,aAAa;IAClB,KAAK,eAAe;IACpB,KAAK,YAAY;CACpB;AAED,eAAO,MAAM,mBAAmB;;;;;;;;CAQ/B,CAAC;AAEF,eAAO,MAAM,iBAAiB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAmB7B,CAAC;AAEF,eAAO,MAAM,mBAAmB;;;;;CAK/B,CAAC;AAEF,eAAO,MAAM,4BAA4B,yEAAyE,CAAC;AAEnH,oBAAY,oBAAoB;IAC5B,iBAAiB,sBAAsB;IACvC,gBAAgB,qBAAqB;IACrC,WAAW,gBAAgB;IAC3B,cAAc,mBAAmB;IACjC,+BAA+B,oCAAoC;IACnE,cAAc,mBAAmB;IACjC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,uBAAuB,4BAA4B;IACnD,uBAAuB,4BAA4B;IACnD,mBAAmB,wBAAwB;IAC3C,wBAAwB,6BAA6B;IACrD,eAAe,oBAAoB;IACnC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,wBAAwB,6BAA6B;IACrD,yBAAyB,8BAA8B;IACvD,iBAAiB,sBAAsB;IACvC,wBAAwB,6BAA6B;IACrD,mBAAmB,wBAAwB;IAC3C,kBAAkB,uBAAuB;IACzC,8BAA8B,mCAAmC;IACjE,kBAAkB,uBAAuB;IACzC,6BAA6B,kCAAkC;IAC/D,kCAAkC,uCAAuC;IACzE,gCAAgC,qCAAqC;IACrE,sBAAsB,2BAA2B;IACjD,yBAAyB,8BAA8B;IACvD,cAAc,mBAAmB;IACjC,eAAe,oBAAoB;IACnC,iBAAiB,sBAAsB;IACvC,0BAA0B,+BAA+B;IACzD,wBAAwB,6BAA6B;IACrD,yCAAyC,8CAA8C;IACvF,8CAA8C,mDAAmD;CACpG;AAED,eAAO,MAAM,gBAAgB,EAAE,UA8F9B,CAAC;AAEF,MAAM,WAAW,UAAU;IACvB,iBAAiB,EAAE,mBAAmB,CAAC,OAAO,CAAC,YAAY,CAAC,CAAC,CAAC;IAC9D,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,CAAC;IACnC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,QAAQ,EAAE,OAAO,CAAC;IAClB,kBAAkB,EAAE,OAAO,CAAC;IAC5B,aAAa,EAAE,aAAa,EAAE,CAAC;IAC/B,4BAA4B,EAAE,QAAQ,EAAE,CAAC;IACzC,gBAAgB,EAAE,OAAO,CAAC;IAC1B,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,OAAO,CAAC;IACzB,cAAc,EAAE,OAAO,CAAC;IACxB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,CAAC;IAC/C,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IACxC,oBAAoB,EAAE,OAAO,CAAC;IAC9B,uBAAuB,EAAE,OAAO,CAAC;IACjC,yBAAyB,EAAE,OAAO,CAAC;IACnC,uBAAuB,EAAE,OAAO,CAAC;IACjC,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,WAAW,CAAC;IACxB,YAAY,EAAE,OAAO,CAAC;IACtB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,SAAS,CAAC;IAC7C,sBAAsB,EAAE,mBAAmB,CAAC,OAAO,CAAC,QAAQ,CAAC,CAAC,CAAC;IAC/D,aAAa,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAC7C,gBAAgB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IACpD,sBAAsB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IAC1D,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,CAAC;IAC7E,kBAAkB,EAAE,mBAAmB,CAAC,YAAY,EAAE,CAAC,CAAC;IACxD,sBAAsB,EAAE,OAAO,CAAC;IAChC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,EAAE,SAAS,CAAC;IAC5B,0BAA0B,EAAE,OAAO,CAAC;IACpC,qBAAqB,EAAE,OAAO,CAAC;IAC/B,oCAAoC,EAAE,OAAO,CAAC;IAC9C,sCAAsC,EAAE,OAAO,CAAC;IAChD,eAAe,EAAE,mBAAmB,CAAC,gBAAgB,EAAE,CAAC,CAAC;IACzD,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,0BAA0B,EAAE,OAAO,CAAC;IACpC,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,mBAAmB,EAAE,OAAO,CAAC;IAC7B,8BAA8B,CAAC,EAAE,OAAO,CAAC;IACzC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,sCAAsC,CAAC,EAAE,OAAO,CAAC;IACjD,kDAAkD,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IACxE,qBAAqB,CAAC,EAAE,OAAO,CAAC;IAChC,mCAAmC,CAAC,EAAE,MAAM,GAAG,OAAO,GAAG,UAAU,GAAG,SAAS,CAAC;CACnF;AAED,MAAM,WAAW,sBAAuB,SAAQ,UAAU;CAAG;AAC7D,MAAM,MAAM,eAAe,GAAG,OAAO,CAAC,oBAAoB,EAAE,sBAAsB,CAAC,CAAC;AACpF,MAAM,MAAM,uBAAuB,GAAG,QAAQ,CAAC,eAAe,CAAC,CAAC;AAEhE,eAAO,MAAM,qCAAqC,+CAA+C,CAAC;AAClG,eAAO,MAAM,yCAAyC,+CAA+C,CAAC"}
1
+ {"version":3,"file":"CaseConstNTypes.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseConstNTypes.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,gBAAgB,EAAE,MAAM,0CAA0C,CAAC;AAC5E,OAAO,EAAE,YAAY,EAAE,YAAY,EAAE,WAAW,EAAE,aAAa,EAAE,MAAM,yCAAyC,CAAC;AACjH,OAAO,EAAE,UAAU,EAAE,UAAU,EAAE,MAAM,+CAA+C,CAAC;AACvF,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,0BAA0B,EAAE,MAAM,qCAAqC,CAAC;AACjF,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,OAAO,EAAE,SAAS,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAEnF,OAAO,EAAE,QAAQ,EAAE,MAAM,OAAO,CAAC;AAEjC,eAAO,MAAM,oBAAoB,MAAM,CAAC;AACxC,eAAO,MAAM,mCAAmC,MAAM,CAAC;AACvD,eAAO,MAAM,+BAA+B,MAAM,CAAC;AACnD,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,uBAAuB,QAAQ,CAAC;AAC7C,eAAO,MAAM,gBAAgB,MAAM,CAAC;AACpC,eAAO,MAAM,2BAA2B,MAAM,CAAC;AAC/C,eAAO,MAAM,WAAW,KAAK,CAAC;AAC9B,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,iCAAiC,QAAQ,CAAC;AACvD,eAAO,MAAM,kCAAkC,QAAQ,CAAC;AACxD,eAAO,MAAM,mBAAmB,QAAQ,CAAC;AACzC,eAAO,MAAM,yBAAyB,QAAQ,CAAC;AAC/C,eAAO,MAAM,0BAA0B,OAAO,CAAC;AAC/C,eAAO,MAAM,sCAAsC,MAAM,CAAC;AAC1D,eAAO,MAAM,kDAAkD,MAAM,CAAC;AACtE,eAAO,MAAM,0BAA0B,KAAK,CAAC;AAC7C,eAAO,MAAM,qBAAqB,MAAM,CAAC;AACzC,eAAO,MAAM,yBAAyB,OAAO,CAAC;AAI9C,eAAO,MAAM,wBAAwB,QAAQ,CAAC;AAC9C,eAAO,MAAM,uCAAuC,OAAO,CAAC;AAC5D,eAAO,MAAM,8BAA8B,OAAO,CAAC;AACnD,eAAO,MAAM,qCAAqC,OAAO,CAAC;AAC1D,eAAO,MAAM,kCAAkC,MAAM,CAAC;AAEtD,eAAO,MAAM,4BAA4B,2DAA2D,CAAC;AAGrG,oBAAY,kBAAkB;IAC1B,KAAK,iEAAiE;IACtE,oBAAoB,sDAAsD;IAC1E,WAAW,gEAAgE;IAC3E,kBAAkB,4EAA4E;IAC9F,SAAS,iCAAiC;CAC7C;AAED,0BAAkB,qBAAqB;IACnC,YAAY,gBAAgB;IAC5B,QAAQ,aAAa;IACrB,OAAO,YAAY;CACtB;AACD,0BAAkB,sBAAsB;IACpC,KAAK,eAAe;IACpB,KAAK,aAAa;IAClB,KAAK,eAAe;IACpB,KAAK,YAAY;CACpB;AAED,eAAO,MAAM,mBAAmB;;;;;;;;CAQ/B,CAAC;AAEF,eAAO,MAAM,iBAAiB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAmB7B,CAAC;AAEF,eAAO,MAAM,mBAAmB;;;;;CAK/B,CAAC;AAEF,eAAO,MAAM,0BAA0B;;;;;CAStC,CAAC;AAEF,eAAO,MAAM,4BAA4B,yEAAyE,CAAC;AAEnH,oBAAY,oBAAoB;IAC5B,iBAAiB,sBAAsB;IACvC,gBAAgB,qBAAqB;IACrC,WAAW,gBAAgB;IAC3B,cAAc,mBAAmB;IACjC,+BAA+B,oCAAoC;IACnE,cAAc,mBAAmB;IACjC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,uBAAuB,4BAA4B;IACnD,uBAAuB,4BAA4B;IACnD,mBAAmB,wBAAwB;IAC3C,wBAAwB,6BAA6B;IACrD,eAAe,oBAAoB;IACnC,oBAAoB,yBAAyB;IAC7C,sBAAsB,2BAA2B;IACjD,wBAAwB,6BAA6B;IACrD,yBAAyB,8BAA8B;IACvD,iBAAiB,sBAAsB;IACvC,wBAAwB,6BAA6B;IACrD,mBAAmB,wBAAwB;IAC3C,kBAAkB,uBAAuB;IACzC,8BAA8B,mCAAmC;IACjE,kBAAkB,uBAAuB;IACzC,6BAA6B,kCAAkC;IAC/D,kCAAkC,uCAAuC;IACzE,gCAAgC,qCAAqC;IACrE,sBAAsB,2BAA2B;IACjD,yBAAyB,8BAA8B;IACvD,cAAc,mBAAmB;IACjC,eAAe,oBAAoB;IACnC,iBAAiB,sBAAsB;IACvC,0BAA0B,+BAA+B;IACzD,wBAAwB,6BAA6B;IACrD,yCAAyC,8CAA8C;IACvF,8CAA8C,mDAAmD;CACpG;AAED,eAAO,MAAM,gBAAgB,EAAE,UA8F9B,CAAC;AAEF,MAAM,WAAW,UAAU;IACvB,iBAAiB,EAAE,mBAAmB,CAAC,OAAO,CAAC,YAAY,CAAC,CAAC,CAAC;IAC9D,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,CAAC;IACnC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,QAAQ,EAAE,OAAO,CAAC;IAClB,kBAAkB,EAAE,OAAO,CAAC;IAC5B,aAAa,EAAE,aAAa,EAAE,CAAC;IAC/B,4BAA4B,EAAE,QAAQ,EAAE,CAAC;IACzC,gBAAgB,EAAE,OAAO,CAAC;IAC1B,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,OAAO,CAAC;IACzB,cAAc,EAAE,OAAO,CAAC;IACxB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,CAAC;IAC/C,qBAAqB,CAAC,EAAE,MAAM,GAAG,MAAM,CAAC;IACxC,oBAAoB,EAAE,OAAO,CAAC;IAC9B,uBAAuB,EAAE,OAAO,CAAC;IACjC,yBAAyB,EAAE,OAAO,CAAC;IACnC,uBAAuB,EAAE,OAAO,CAAC;IACjC,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,WAAW,CAAC;IACxB,YAAY,EAAE,OAAO,CAAC;IACtB,iBAAiB,EAAE,OAAO,CAAC;IAC3B,wBAAwB,EAAE,MAAM,GAAG,SAAS,CAAC;IAC7C,sBAAsB,EAAE,mBAAmB,CAAC,OAAO,CAAC,QAAQ,CAAC,CAAC,CAAC;IAC/D,aAAa,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAC7C,gBAAgB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IACpD,sBAAsB,EAAE,mBAAmB,CAAC,UAAU,EAAE,CAAC,CAAC;IAC1D,gBAAgB,EAAE,mBAAmB,CAAC,OAAO,CAAC,0BAA0B,EAAE,CAAC,CAAC,CAAC;IAC7E,kBAAkB,EAAE,mBAAmB,CAAC,YAAY,EAAE,CAAC,CAAC;IACxD,sBAAsB,EAAE,OAAO,CAAC;IAChC,kBAAkB,EAAE,OAAO,CAAC;IAC5B,cAAc,EAAE,OAAO,CAAC;IACxB,gBAAgB,EAAE,SAAS,CAAC;IAC5B,0BAA0B,EAAE,OAAO,CAAC;IACpC,qBAAqB,EAAE,OAAO,CAAC;IAC/B,oCAAoC,EAAE,OAAO,CAAC;IAC9C,sCAAsC,EAAE,OAAO,CAAC;IAChD,eAAe,EAAE,mBAAmB,CAAC,gBAAgB,EAAE,CAAC,CAAC;IACzD,aAAa,CAAC,EAAE,MAAM,CAAC;IACvB,0BAA0B,EAAE,OAAO,CAAC;IACpC,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,mBAAmB,EAAE,OAAO,CAAC;IAC7B,8BAA8B,CAAC,EAAE,OAAO,CAAC;IACzC,mBAAmB,CAAC,EAAE,MAAM,CAAC;IAC7B,sCAAsC,CAAC,EAAE,OAAO,CAAC;IACjD,kDAAkD,CAAC,EAAE,MAAM,GAAG,SAAS,CAAC;IACxE,qBAAqB,CAAC,EAAE,OAAO,CAAC;IAChC,mCAAmC,CAAC,EAAE,MAAM,GAAG,OAAO,GAAG,UAAU,GAAG,SAAS,CAAC;CACnF;AAED,MAAM,WAAW,sBAAuB,SAAQ,UAAU;CAAG;AAC7D,MAAM,MAAM,eAAe,GAAG,OAAO,CAAC,oBAAoB,EAAE,sBAAsB,CAAC,CAAC;AACpF,MAAM,MAAM,uBAAuB,GAAG,QAAQ,CAAC,eAAe,CAAC,CAAC;AAEhE,eAAO,MAAM,qCAAqC,+CAA+C,CAAC;AAClG,eAAO,MAAM,yCAAyC,+CAA+C,CAAC"}
package/lib/esm/reducers/CaseConstNTypes.js CHANGED
@@ -68,10 +68,16 @@ export const ITRForSLASeverity = {
68
68
  },
69
69
  };
70
70
  export const SeverityDescription = {
71
- ["1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */]: 'Severe impact to production environment',
72
- ["2 (High)" /* SeverityLevelsInternal.SEV_2 */]: 'Production has been severely reduced',
71
+ ["1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */]: 'Severe impact to critical systems',
72
+ ["2 (High)" /* SeverityLevelsInternal.SEV_2 */]: 'Critical systems have been significantly degraded',
73
73
  ["3 (Normal)" /* SeverityLevelsInternal.SEV_3 */]: 'Partial, non-critical loss of usage',
74
- ["4 (Low)" /* SeverityLevelsInternal.SEV_4 */]: 'General usage questions or requests',
74
+ ["4 (Low)" /* SeverityLevelsInternal.SEV_4 */]: 'A non-urgent query regarding a Red Hat Product or service.',
75
+ };
76
+ export const SeverityDescriptionDetails = {
77
+ ["1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */]: 'An issue with a Red Hat Product or Service that is actively causing serious interruptions to your business critical operations. This is an issue requiring immediate attention as there is a significant risk to your business.',
78
+ ["2 (High)" /* SeverityLevelsInternal.SEV_2 */]: 'An issue with a Red Hat Product or Service that is partially functional (such as degradation of a service but the service is still available) and actively impacting your business operations. This is an issue on a business critical system requiring accelerated attention.',
79
+ ["3 (Normal)" /* SeverityLevelsInternal.SEV_3 */]: 'An issue with a Red Hat Product or Service that is currently functioning as expected but you either (1) recently experienced a degradation that you are monitoring or seeking a root cause for or (2) you are seeing indicators of a potential loss of functionality to a business critical system.',
80
+ ["4 (Low)" /* SeverityLevelsInternal.SEV_4 */]: 'Typically, a query that does not involve any interruption to your business critical operations. ',
75
81
  };
76
82
  export const LargeDescriptionErrorMessage = 'Cumulative case description cannot be more than {{limit}} characters';
77
83
  export var CaseReducerConstants;
package/lib/esm/reducers/CaseHelpers.d.ts CHANGED
@@ -11,6 +11,7 @@ export declare const getRecommendationObject: (doc: ISolrRecommendation, index:
11
11
  export declare const getUpdatedDescription: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string, v3ClusterName?: string, product?: string, version?: string) => string;
12
12
  export declare const getDescriptionWOQues: (issue: string, environment?: string, periodicityOfIssue?: string, timeFramesAndUrgency?: string) => string;
13
13
  export declare const getIrtForSLAAndSeverity: (slaProcessId: string, severity: string) => string;
14
+ export declare const getNewSeverityStringDef: (severity: string) => string;
14
15
  export declare const getOrtForSLAAndSeverity: (slaProcessId: string, severity: string) => string;
15
16
  export declare const getSeverityDescription: (severity: string) => string;
16
17
  export declare const isClusterIDValid: (caseState: any, allProducts: any) => boolean;
package/lib/esm/reducers/CaseHelpers.d.ts.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"file":"CaseHelpers.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseHelpers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACpG,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,MAAM,yCAAyC,CAAC;AACvG,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAC/E,OAAO,EAAE,eAAe,EAAE,MAAM,0BAA0B,CAAC;AAmB3D,OAAO,EAUH,UAAU,EAeb,MAAM,mBAAmB,CAAC;AAE3B,eAAO,MAAM,sBAAsB,SAAU,mBAAmB,EAAE,wBAMjE,CAAC;AAEF,eAAO,MAAM,2BAA2B,eAAgB,WAAW,KAAG,MAOrE,CAAC;AAEF,eAAO,MAAM,uBAAuB,QAAS,mBAAmB,SAAS,MAAM,sBAyB9E,CAAC;AAIF,eAAO,MAAM,qBAAqB,UACvB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,kBACb,MAAM,YACZ,MAAM,YACN,MAAM,KACjB,MAyBF,CAAC;AAIF,eAAO,MAAM,oBAAoB,UACtB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,KAC9B,MAQF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,sBAAsB,aAAc,MAAM,KAAG,MAKzD,CAAC;AAEF,eAAO,MAAM,gBAAgB,+CAqC5B,CAAC;AAIF,eAAO,MAAM,gBAAgB,cAAe,UAAU,wBAAwB,QAAQ,eAAe,CAAC,KAAG,OA6BxG,CAAC;AAEF,eAAO,MAAM,oBAAoB,cAClB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAyBF,CAAC;AAEF,eAAO,MAAM,0BAA0B,cACxB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAYF,CAAC;AAIF,eAAO,MAAM,6BAA6B,cAC3B,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAmBF,CAAC;AAEF,eAAO,MAAM,iBAAiB,cACf,UAAU,gBACP,YAAY,iBACZ,OAAO,KACtB,QAAQ,YAAY,CA6EtB,CAAC;AAEF,eAAO,MAAM,wBAAwB,qBAAsB,YAAY,EAAE,KAAG,YAAY,EAEvF,CAAC;AACF,eAAO,MAAM,yBAAyB,qBAAsB,YAAY,EAAE,KAAG,OAE5E,CAAC;AAEF,eAAO,MAAM,yBAAyB,gBACrB,YAAY,6BACE,MAAM,mBAChB,MAAM,KACxB,QAAQ,YAAY,CAiCtB,CAAC;AACF,eAAO,MAAM,yBAAyB,gBACrB,QAAQ,YAAY,CAAC,gCACJ,QAAQ,EAAE,KACzC,eAiDF,CAAC"}
1
+ {"version":3,"file":"CaseHelpers.d.ts","sourceRoot":"","sources":["../../../src/reducers/CaseHelpers.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,YAAY,EAAE,MAAM,qDAAqD,CAAC;AACpG,OAAO,EAAE,YAAY,EAAE,iBAAiB,EAAE,WAAW,EAAE,MAAM,yCAAyC,CAAC;AACvG,OAAO,EAAE,YAAY,EAAE,MAAM,iDAAiD,CAAC;AAC/E,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,mBAAmB,EAAE,MAAM,0CAA0C,CAAC;AAC/E,OAAO,EAAE,eAAe,EAAE,MAAM,0BAA0B,CAAC;AAmB3D,OAAO,EAUH,UAAU,EAgBb,MAAM,mBAAmB,CAAC;AAE3B,eAAO,MAAM,sBAAsB,SAAU,mBAAmB,EAAE,wBAMjE,CAAC;AAEF,eAAO,MAAM,2BAA2B,eAAgB,WAAW,KAAG,MAOrE,CAAC;AAEF,eAAO,MAAM,uBAAuB,QAAS,mBAAmB,SAAS,MAAM,sBAyB9E,CAAC;AAIF,eAAO,MAAM,qBAAqB,UACvB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,kBACb,MAAM,YACZ,MAAM,YACN,MAAM,KACjB,MAyBF,CAAC;AAIF,eAAO,MAAM,oBAAoB,UACtB,MAAM,gBACC,MAAM,uBACC,MAAM,yBACJ,MAAM,KAC9B,MAQF,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,uBAAuB,aAAc,MAAM,KAAG,MAM1D,CAAC;AAEF,eAAO,MAAM,uBAAuB,iBAAkB,MAAM,YAAY,MAAM,KAAG,MAQhF,CAAC;AAEF,eAAO,MAAM,sBAAsB,aAAc,MAAM,KAAG,MAKzD,CAAC;AAEF,eAAO,MAAM,gBAAgB,+CAqC5B,CAAC;AAIF,eAAO,MAAM,gBAAgB,cAAe,UAAU,wBAAwB,QAAQ,eAAe,CAAC,KAAG,OA6BxG,CAAC;AAEF,eAAO,MAAM,oBAAoB,cAClB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAyBF,CAAC;AAEF,eAAO,MAAM,0BAA0B,cACxB,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAYF,CAAC;AAIF,eAAO,MAAM,6BAA6B,cAC3B,UAAU,wBACC,QAAQ,eAAe,CAAC,KAC/C,OAmBF,CAAC;AAEF,eAAO,MAAM,iBAAiB,cACf,UAAU,gBACP,YAAY,iBACZ,OAAO,KACtB,QAAQ,YAAY,CA6EtB,CAAC;AAEF,eAAO,MAAM,wBAAwB,qBAAsB,YAAY,EAAE,KAAG,YAAY,EAEvF,CAAC;AACF,eAAO,MAAM,yBAAyB,qBAAsB,YAAY,EAAE,KAAG,OAE5E,CAAC;AAEF,eAAO,MAAM,yBAAyB,gBACrB,YAAY,6BACE,MAAM,mBAChB,MAAM,KACxB,QAAQ,YAAY,CAiCtB,CAAC;AACF,eAAO,MAAM,yBAAyB,gBACrB,QAAQ,YAAY,CAAC,gCACJ,QAAQ,EAAE,KACzC,eAiDF,CAAC"}
package/lib/esm/reducers/CaseHelpers.js CHANGED
@@ -8,7 +8,7 @@ import unionBy from 'lodash/unionBy';
8
8
  import uniqBy from 'lodash/uniqBy';
9
9
  import { isPhoneValid, trimAndReplacePlus } from '../components/shared/utils';
10
10
  import { getIsClusterIdInvalid, isClusterIdEnabledForProduct } from '../utils/caseOpenshiftClusterIdUtils';
11
- import { CASE_DEATILS_ENVIRONMENT_LIMIT, CASE_DEATILS_ISSUE_LIMIT, CASE_DEATILS_PERIODICITYOFISSUE_LIMIT, CASE_DETAILS_TIMEFRAMESANDURGENCY_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CLUSTER_ID_LIMIT, CONTACT_INFO_24X7_LIMIT, DESCRIPTION_LENGTH_LIMIT, HOSTNAME_LENGTH_LIMIT, ITRForSLASeverity, KtQuestionConstant, SESSION_ENVIRONMENT_LIMIT, SESSION_ISSUE_LIMIT, SESSION_NO_CLUSTER_REASON_EXPLANATION_LENGTH_LIMIT, SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT, SESSION_NOTIFIED_USERS_EXTERNAL_LIMIT, SESSION_NOTIFIED_USERS_INTERNAL_LIMIT, SESSION_PERIODICITY_OF_ISSUE_LIMIT, SESSION_PHONE_LENGTH_LIMIT, SESSION_TIME_FRAMES_URGENCY_LIMIT, SeverityDescription, SUMMARY_LENGTH_LIMIT, } from './CaseConstNTypes';
11
+ import { CASE_DEATILS_ENVIRONMENT_LIMIT, CASE_DEATILS_ISSUE_LIMIT, CASE_DEATILS_PERIODICITYOFISSUE_LIMIT, CASE_DETAILS_TIMEFRAMESANDURGENCY_LIMIT, CASE_REFERENCE_NUMBER_LIMIT, CLUSTER_ID_LIMIT, CONTACT_INFO_24X7_LIMIT, DESCRIPTION_LENGTH_LIMIT, HOSTNAME_LENGTH_LIMIT, ITRForSLASeverity, KtQuestionConstant, SESSION_ENVIRONMENT_LIMIT, SESSION_ISSUE_LIMIT, SESSION_NO_CLUSTER_REASON_EXPLANATION_LENGTH_LIMIT, SESSION_NO_CLUSTER_REASON_LENGTH_LIMIT, SESSION_NOTIFIED_USERS_EXTERNAL_LIMIT, SESSION_NOTIFIED_USERS_INTERNAL_LIMIT, SESSION_PERIODICITY_OF_ISSUE_LIMIT, SESSION_PHONE_LENGTH_LIMIT, SESSION_TIME_FRAMES_URGENCY_LIMIT, SeverityDescription, SeverityDescriptionDetails, SUMMARY_LENGTH_LIMIT, } from './CaseConstNTypes';
12
12
  export const getCaseRecommendations = (docs, oldDocs) => {
13
13
  const recs = [];
14
14
  docs.forEach((doc, i) => {
@@ -86,6 +86,12 @@ export const getIrtForSLAAndSeverity = (slaProcessId, severity) => {
86
86
  : "standard" /* SupportLevelsInternal.STANDARD */;
87
87
  return ITRForSLASeverity[supportLevel][severity].initial;
88
88
  };
89
+ export const getNewSeverityStringDef = (severity) => {
90
+ if (isEmpty(severity)) {
91
+ return '';
92
+ }
93
+ return SeverityDescriptionDetails[severity];
94
+ };
89
95
  export const getOrtForSLAAndSeverity = (slaProcessId, severity) => {
90
96
  if (isEmpty(slaProcessId) || isEmpty(severity)) {
91
97
  return '';
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@rh-support/troubleshoot",
3
- "version": "2.2.129-beta.0",
3
+ "version": "2.2.129-beta.2",
4
4
  "publishConfig": {
5
5
  "access": "public",
6
6
  "registry": "https://registry.npmjs.org"
@@ -131,5 +131,5 @@
131
131
  "defaults and supports es6-module",
132
132
  "maintained node versions"
133
133
  ],
134
- "gitHead": "551efecd97ae065d49e77f7089014d373aa248a2"
134
+ "gitHead": "a3f812183451636fc63236fe4d3c8fdc9fc98f38"
135
135
  }