@rh-support/troubleshoot 2.2.119 → 2.2.120

package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAkB/D,UAAU,MAAM;CAAG;AAEnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAqYnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAkB/D,UAAU,MAAM;CAAG;AAEnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBA2VnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/OwnerSelector.js

@@ -28,7 +28,7 @@ import { getChangedValueTooltip } from '../shared/utils';
 function OwnerSelector(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { accountNumber, caseNumber, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, caseDetailes, hasLoggedInUserConfirmedPhoneNumber, } = useCaseSelector((state) => ({
+    const { accountNumber, caseNumber, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, caseDetailes, } = useCaseSelector((state) => ({
         accountNumber: state.caseDetails.accountNumberRef,
         caseNumber: state.caseDetails.caseNumber,
         selectedNotificationContacts: state.selectedNotificationContacts,
@@ -36,7 +36,6 @@ function OwnerSelector(props) {
         selectedCaseGroupUsers: state.selectedCaseGroupUsers,
         isCaseOwnerUpdating: state.isCaseOwnerUpdating,
         caseDetailes: state.caseDetails,
-        hasLoggedInUserConfirmedPhoneNumber: state.hasLoggedInUserConfirmedPhoneNumber,
     }), isEqual);
     const { routeState: { isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     const caseDispatch = useCaseDispatch();
@@ -60,10 +59,7 @@ function OwnerSelector(props) {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
                     phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
-                    suppliedPhoneNumberVerified: isEqual(hasLoggedInUserConfirmedPhoneNumber, 'True') || //hasLoggedInUserConfirmedPhoneNumber: global verification phone state for contactSSOName === loggedInUser.data.ssoUsername
-                        isEqual(hasLoggedInUserConfirmedPhoneNumber, 'Deferred')
-                        ? hasLoggedInUserConfirmedPhoneNumber
-                        : 'False',
+                    suppliedPhoneNumberVerified: 'True',
                 });
             }
             else {
@@ -72,10 +68,7 @@ function OwnerSelector(props) {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: phoneLine,
                     phoneCountryCode: countryCode,
-                    suppliedPhoneNumberVerified: isEqual(hasLoggedInUserConfirmedPhoneNumber, 'True') ||
-                        isEqual(hasLoggedInUserConfirmedPhoneNumber, 'Deferred')
-                        ? hasLoggedInUserConfirmedPhoneNumber
-                        : 'False',
+                    suppliedPhoneNumberVerified: phoneLine && countryCode ? 'True' : 'False',
                 });
             }
         }
@@ -108,7 +101,7 @@ function OwnerSelector(props) {
     });
     const updatePhone = (phoneSetting) => __awaiter(this, void 0, void 0, function* () {
         yield updateCaseDetails(caseDispatch, caseNumber, phoneSetting);
-        setCaseDetails(caseDispatch, Object.assign({}, phoneSetting));
+        setCaseDetails(caseDispatch, Object.assign(Object.assign({}, caseDetailes), phoneSetting));
     });
     // set owner on updating a case
     const updateContactPhoneNumber = (sso) => __awaiter(this, void 0, void 0, function* () {
@@ -116,25 +109,18 @@ function OwnerSelector(props) {
             // logged in user and case owner are the same
             if (sso === loggedInUser.data.ssoUsername) {
                 try {
-                    const loggedInUserContact = yield (contacts === null || contacts === void 0 ? void 0 : contacts.getSFDCContactBySso(sso)); // to get updated loggedIn user contact details
-                    if (loggedInUserContact.supportPhoneAreaCodePrefixLineNumber) {
+                    if (loggedInUser.data.supportPhoneAreaCodePrefixLineNumber) {
                         yield updatePhone({
-                            phoneAreaCodePrefixLineNumber: loggedInUserContact.supportPhoneAreaCodePrefixLineNumber || '',
-                            phoneCountryCode: loggedInUserContact.supportPhoneCountryCode || '',
-                            suppliedPhoneNumberVerified: isEqual(hasLoggedInUserConfirmedPhoneNumber, 'True') || //hasLoggedInUserConfirmedPhoneNumber: global verification phone state for contactSSOName === loggedInUser.data.ssoUsername
-                                isEqual(hasLoggedInUserConfirmedPhoneNumber, 'Deferred')
-                                ? hasLoggedInUserConfirmedPhoneNumber
-                                : 'False',
+                            phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
+                            phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
+                            suppliedPhoneNumberVerified: 'True',
                         });
                     }
                     else {
                         yield updatePhone({
-                            phoneAreaCodePrefixLineNumber: getPhoneObj(loggedInUserContact.phone).phoneLine || '',
-                            phoneCountryCode: getPhoneObj(loggedInUserContact.phone).countryCode || '',
-                            suppliedPhoneNumberVerified: isEqual(hasLoggedInUserConfirmedPhoneNumber, 'True') || //hasLoggedInUserConfirmedPhoneNumber: global verification phone state for contactSSOName === loggedInUser.data.ssoUsername
-                                isEqual(hasLoggedInUserConfirmedPhoneNumber, 'Deferred')
-                                ? hasLoggedInUserConfirmedPhoneNumber
-                                : 'False',
+                            phoneAreaCodePrefixLineNumber: getPhoneObj(loggedInUser.data.phone).phoneLine || '',
+                            phoneCountryCode: getPhoneObj(loggedInUser.data.phone).countryCode || '',
+                            suppliedPhoneNumberVerified: 'False',
                         });
                     }
                 }
@@ -226,9 +212,6 @@ function OwnerSelector(props) {
         setCaseState(caseDispatch, { isCaseOwnerUpdating: true });
         try {
             yield updateCaseDetails(caseDispatch, caseNumber, caseDetails);
-            setCaseDetails(caseDispatch, {
-                contactSSOName: newOwner.ssoUsername,
-            });
             const abortSignal = new AbortController().signal;
             yield setCaseOwner(caseDispatch, {
                 ssoUsername: newOwner.ssoUsername,
@@ -238,9 +221,9 @@ function OwnerSelector(props) {
             }, '', abortSignal);
             setLocalOwnerChange(true);
             updateNotifyUsersList(newOwner);
-            ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
             yield updateContactPhoneNumber(newOwner.ssoUsername);
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
+            ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
         }
         catch (e) {
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
@@ -286,26 +269,6 @@ function OwnerSelector(props) {
             users.length > 0 && setUsersWithGroupAccess(sortHydraContacts(users));
         }
     }, [selectedCaseGroupUsers, caseNumber]);
-    // to populate the phone number with the logged in user data
-    useEffect(() => {
-        if (caseDetailes.contactSSOName === loggedInUser.data.ssoUsername) {
-            if (loggedInUser.data.supportPhoneAreaCodePrefixLineNumber) {
-                setCaseDetails(caseDispatch, {
-                    phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
-                    phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
-                });
-            }
-            else {
-                const phoneLine = getPhoneObj(loggedInUser.data.phone).phoneLine || '';
-                const countryCode = getPhoneObj(loggedInUser.data.phone).countryCode;
-                setCaseDetails(caseDispatch, {
-                    phoneAreaCodePrefixLineNumber: phoneLine,
-                    phoneCountryCode: countryCode,
-                });
-            }
-        }
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, []);
     const showUsersWithSelectedGroupAccess = caseNumber &&
         (selectedCaseGroupUsers.isFetching ||
             (!selectedCaseGroupUsers.isFetching && (selectedCaseGroupUsers.data || []).length > 0));

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.tsx"],"names":[],"mappings":"AASA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,sBAAsB,sBAiTrC"}
+{"version":3,"file":"CaseContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.tsx"],"names":[],"mappings":"AAQA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,sBAAsB,sBAoPrC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.js

@@ -10,7 +10,6 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 import { contacts } from '@cee-eng/hydrajs';
 import { InputGroupText, ValidatedOptions } from '@patternfly/react-core';
 import CheckIcon from '@patternfly/react-icons/dist/js/icons/check-icon';
-import PencilAltIcon from '@patternfly/react-icons/dist/js/icons/pencil-alt-icon';
 import TimesIcon from '@patternfly/react-icons/dist/js/icons/times-icon';
 import { getPhoneObj, PhoneInput, ToastNotification } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
@@ -22,7 +21,7 @@ import { PHONE_INSTRUCTION, PHONE_IS_NOT_VALID, PHONE_LINE_CANNOT_BE_EMPTY, PHON
 import { useCaseDispatch, useCaseSelector } from '../../../../context/CaseContext';
 import { useCaseUpdateErrorMessage } from '../../../../hooks/useCaseUpdateErrorMessage';
 import { PHONE_LIMIT } from '../../../../reducers/CaseConstNTypes';
-import { setCaseState, updateCaseDetails } from '../../../../reducers/CaseReducer';
+import { updateCaseDetails } from '../../../../reducers/CaseReducer';
 import { ContactPhoneNumberPopOver } from '../../../CaseInformation/ContactPhoneNumberPopOver';
 import { trimAndReplacePlus } from '../../../shared/utils';
 import { PDFContext } from '../../PDFContainer';
@@ -39,7 +38,6 @@ export function CaseContactPhoneNumber() {
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const canEditCase = useCanEditCase();
     const [isCasePhoneUpdating, setCasePhoneUpdating] = useState(false);
-    const [isEditting, setIsEditting] = useState(false);
     const [localFullPhoneState, setLocalFullPhoneState] = useState(phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber);
     const [localCountryCodeState, setLocalCountryCodeState] = useState(phoneCountryCode);
     const [invalid, setInvalid] = useState(false);
@@ -60,12 +58,6 @@ export function CaseContactPhoneNumber() {
             return;
         setLocalCountryCodeState(countryCode);
     };
-    const regex = /[()\s-]/g; // to have only digits in phone
-    // To check if country code is given but phone number empty
-    const isPhoneNumberInvalid = !isEmpty(localFullPhoneState) &&
-        isEmpty(localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.replace(regex, '').replace(localCountryCodeState, ''));
-    const isPhoneLineEmpty = isEmpty(trimAndReplacePlus(localCountryCodeState)) &&
-        isEmpty(localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.replace(localCountryCodeState, ''));
     const onSave = () => __awaiter(this, void 0, void 0, function* () {
         setIsSavedClicked(true);
         if (isPhoneValueCannotBeSaved)
@@ -81,7 +73,6 @@ export function CaseContactPhoneNumber() {
             setIsSavedClicked(false);
             setCasePhoneUpdating(false);
             ToastNotification.addSuccessMessage(t(`Phone number has been successfully updated`));
-            setIsEditting(false);
             try {
                 // update logged-in user contact info
                 if (contactSSOName === loggedInUser.data.ssoUsername && !isEmpty(phoneLine) && !isEmpty(countryCode)) {
@@ -103,58 +94,47 @@ export function CaseContactPhoneNumber() {
     const onClear = () => __awaiter(this, void 0, void 0, function* () {
         setLocalFullPhoneState('');
         setLocalCountryCodeState('');
+        setCasePhoneUpdating(true);
+        try {
+            yield updateCaseDetails(caseDispatch, caseNumber, {
+                phoneCountryCode: '',
+                phoneAreaCodePrefixLineNumber: '',
+                clearPhoneNumber: true,
+                suppliedPhoneNumberVerified: 'False',
+            });
+            setCasePhoneUpdating(false);
+            ToastNotification.addSuccessMessage(t(`Phone number has been successfully updated`));
+        }
+        catch (e) {
+            setCasePhoneUpdating(false);
+            caseUpdateError.showError(e, t(`Phone number failed to update`));
+        }
     });
     const maxLengthErrorMessage = t('Phone number cannot be more than {{limit}} digits.', {
         limit: PHONE_LIMIT,
     });
-    const isPhoneNeedsReview = !isEmpty(contactSSOName) &&
-        contactSSOName === loggedInUser.data.ssoUsername &&
-        suppliedPhoneNumberVerified === 'Deferred' &&
-        !isCaseOwnerUpdating &&
-        !isCasePhoneUpdating;
+    const isPhoneNeedsReview = contactSSOName === loggedInUser.data.ssoUsername && suppliedPhoneNumberVerified === 'Deferred';
+    // To check if country code is given but phone number empty
+    const isPhoneLineEmpty = !isEmpty(localFullPhoneState) && isEmpty(localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.replace(localCountryCodeState, ''));
+    const isPhoneNumberInvalid = isEmpty(localCountryCodeState) && !isEmpty(localFullPhoneState);
     const isPhoneNumberValid = (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT
         ? ValidatedOptions.error
         : isPhoneNeedsReview
             ? ValidatedOptions.warning
-            : isSaveClicked &&
-                (isPhoneLineEmpty || isPhoneNumberInvalid || isEmpty(trimAndReplacePlus(localCountryCodeState)))
+            : isSaveClicked && (isPhoneLineEmpty || isPhoneNumberInvalid)
                 ? ValidatedOptions.error
                 : invalid
                     ? ValidatedOptions.error
                     : ValidatedOptions.default;
-    const isPhoneValueCannotBeSaved = isPhoneLineEmpty ||
-        isPhoneNumberInvalid ||
-        isEmpty(trimAndReplacePlus(localCountryCodeState)) ||
-        trimAndReplacePlus(localFullPhoneState) === trimAndReplacePlus(localCountryCodeState);
+    const isPhoneValueCannotBeSaved = isPhoneLineEmpty || isPhoneNumberInvalid || localFullPhoneState.trim() === localCountryCodeState.trim();
+    // should be removed when old phone field is removed by CCM team
     useEffect(() => {
-        if (isEqual(localFullPhoneState.trim(), '+')) {
-            setLocalFullPhoneState('');
-        }
-        if (isEqual(localCountryCodeState.trim(), '+')) {
-            setLocalCountryCodeState('');
-        }
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [localFullPhoneState]);
-    const updatePhone = () => __awaiter(this, void 0, void 0, function* () {
         var _a, _b;
         if (isEmpty(phoneCountryCode) && isEmpty(phoneAreaCodePrefixLineNumber) && !isEmpty(phone)) {
             const oldPhoneline = ((_a = getPhoneObj(phone)) === null || _a === void 0 ? void 0 : _a.phoneLine) || '';
             const oldCountryCode = ((_b = getPhoneObj(phone)) === null || _b === void 0 ? void 0 : _b.countryCode) || '';
             if (!isEmpty(oldPhoneline.trim()) && !isEmpty(trimAndReplacePlus(oldCountryCode))) {
                 setLocalFullPhoneState(oldCountryCode + ' ' + oldPhoneline);
-                setLocalCountryCodeState(oldCountryCode);
-                setCasePhoneUpdating(true);
-                try {
-                    yield updateCaseDetails(caseDispatch, caseNumber, {
-                        phoneCountryCode: oldCountryCode,
-                        phoneAreaCodePrefixLineNumber: oldPhoneline,
-                    });
-                    setCasePhoneUpdating(false);
-                }
-                catch (e) {
-                    setCasePhoneUpdating(false);
-                    caseUpdateError.showError(e, t(`Phone number failed to update`));
-                }
             }
             else {
                 setIsShowOldPhone(true);
@@ -164,40 +144,20 @@ export function CaseContactPhoneNumber() {
             setLocalFullPhoneState((phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber).trim());
             setIsShowOldPhone(false);
         }
-    });
-    // should be removed when old phone field is removed by CCM team
-    useEffect(() => {
-        updatePhone();
-        // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [phone, phoneAreaCodePrefixLineNumber, phoneCountryCode]);
-    useEffect(() => {
-        if (contactSSOName === loggedInUser.data.ssoUsername) {
-            // edge case: when loggedInUser === contactSSOName while opening a case confirms or deffers the phone
-            // we need to save the verification state globallly so that we don't show the phone review banner again
-            // to the user where he changes it to another owner and then again assigns himself as the case owner
-            setCaseState(caseDispatch, {
-                hasLoggedInUserConfirmedPhoneNumber: suppliedPhoneNumberVerified,
-            });
-        }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [suppliedPhoneNumberVerified]);
+    }, []);
     return (React.createElement("div", { className: "form-group pf-v5-u-pb-md", style: { minWidth: '200px' } },
         React.createElement("h3", { className: `subheading subheading-sm ${isExportingPDF ? 'expand-input' : ''}` },
             React.createElement(Trans, null, "Case owner's phone number"),
-            React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true }, "*"),
             !isExportingPDF ? ContactPhoneNumberPopOver() : ''),
         React.createElement(InputGroupText, null,
-            React.createElement(PhoneInput, { phoneValue: localFullPhoneState, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating || !isEditting, isLoading: isCasePhoneUpdating || isCaseOwnerUpdating, "data-tracking-id": "case-details-page-supplied-phone", invalid: invalid, setInvalid: setInvalid }),
-            isEditting ? (React.createElement(React.Fragment, null,
-                React.createElement("button", { className: "btn btn-app btn-link pf-v5-u-ml-sm", type: "button", "data-tracking-id": "case-details-page-supplied-phone-save", onClick: () => onSave(), "aria-label": "Save", disabled: (isSaveClicked && isPhoneValueCannotBeSaved) ||
-                        (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT ||
-                        localFullPhoneState === phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber ||
-                        isCaseOwnerUpdating ||
-                        isCasePhoneUpdating, style: { display: isExportingPDF ? 'none' : '' } },
-                    React.createElement(CheckIcon, null)),
-                React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: onClear, "data-tracking-id": "case-details-page-supplied-phone-cancel", style: { display: isExportingPDF ? 'none' : '' }, disabled: isEmpty(localFullPhoneState) || isCaseOwnerUpdating || isCasePhoneUpdating, "aria-label": "Clear" },
-                    React.createElement(TimesIcon, { color: "#6A6E73" })))) : (React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: () => setIsEditting(true), "data-tracking-id": "case-details-page-supplied-phone-edit", style: { display: isExportingPDF ? 'none' : '' }, "aria-label": "Edit" },
-                React.createElement(PencilAltIcon, null)))),
+            React.createElement(PhoneInput, { phoneValue: localFullPhoneState, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating, isLoading: isCasePhoneUpdating, "data-tracking-id": "case-details-page-supplied-phone", invalid: invalid, setInvalid: setInvalid }),
+            React.createElement("button", { className: "btn btn-app btn-link pf-v5-u-ml-sm", type: "button", "data-tracking-id": "case-details-page-supplied-phone-save", onClick: () => onSave(), "aria-label": "Save", disabled: (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT ||
+                    localFullPhoneState === phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber ||
+                    (isSaveClicked && isPhoneValueCannotBeSaved), style: { display: isExportingPDF ? 'none' : '' } },
+                React.createElement(CheckIcon, null)),
+            React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: onClear, "data-tracking-id": "case-details-page-supplied-phone-cancel", style: { display: isExportingPDF ? 'none' : '' }, disabled: isEmpty(localFullPhoneState), "aria-label": "Clear" },
+                React.createElement(TimesIcon, { color: "#6A6E73" }))),
         !invalid &&
             (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) < PHONE_LIMIT &&
             !(isSaveClicked && isPhoneValueCannotBeSaved) &&
@@ -206,11 +166,9 @@ export function CaseContactPhoneNumber() {
         invalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_NO_CHAR_ERROR))),
         (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT && (React.createElement("p", { className: "form-instructions form-invalid" }, maxLengthErrorMessage)),
-        isSaveClicked && isPhoneLineEmpty && (React.createElement("p", { className: "form-instructions form-invalid" },
-            React.createElement(Trans, null, PHONE_INSTRUCTION))),
-        isSaveClicked && isPhoneNumberInvalid && (React.createElement("p", { className: "form-instructions form-invalid" },
+        isSaveClicked && (isPhoneLineEmpty || localFullPhoneState.trim() === localCountryCodeState.trim()) && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_LINE_CANNOT_BE_EMPTY))),
-        isSaveClicked && isEmpty(trimAndReplacePlus(localCountryCodeState)) && !isPhoneLineEmpty && (React.createElement("p", { className: "form-instructions form-invalid" },
+        isSaveClicked && isPhoneNumberInvalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_IS_NOT_VALID))),
         isShowOldPhone && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null,

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CasePhoneNumberConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+B,MAAM,OAAO,CAAC;AAUpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAuGxD"}
+{"version":3,"file":"CasePhoneNumberConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.tsx"],"names":[],"mappings":"AAMA,OAAO,KAA+B,MAAM,OAAO,CAAC;AAUpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAoGxD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.js

@@ -11,7 +11,6 @@ import { Alert, AlertVariant, Button, ButtonVariant } from '@patternfly/react-co
 import { ToastNotification } from '@rh-support/components';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import { scrollIntoView } from '@rh-support/utils';
-import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -23,11 +22,10 @@ import { PDFContext } from '../../PDFContainer';
 export function CaseContactPhoneNumberAlert(props) {
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const [isCaseUpdating, setCasUpdating] = useState(false);
-    const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, isCaseOwnerUpdating, severity } = useCaseSelector((state) => ({
+    const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, severity } = useCaseSelector((state) => ({
         caseNumber: state.caseDetails.caseNumber,
         suppliedPhoneNumberVerified: state.caseDetails.suppliedPhoneNumberVerified,
         contactSSOName: state.caseDetails.contactSSOName,
-        isCaseOwnerUpdating: state.isCaseOwnerUpdating,
         severity: state.caseDetails.severity,
     }), isEqual);
     const { t } = useTranslation();
@@ -49,10 +47,8 @@ export function CaseContactPhoneNumberAlert(props) {
     const goToPhoneField = () => {
         scrollIntoView(props.tabRef);
     };
-    const isPhoneNeedsReview = !isEmpty(contactSSOName) &&
-        contactSSOName === loggedInUser.data.ssoUsername &&
+    const isPhoneNeedsReview = contactSSOName === loggedInUser.data.ssoUsername &&
         suppliedPhoneNumberVerified === 'Deferred' &&
-        !isCaseOwnerUpdating &&
         severity !== "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */; // we show another alert when sev is 1
     const NEW_OWNER_MSG = 'You are the new owner for this case. Is the new phone number correct?';
     if (!isPhoneNeedsReview)

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CasePhoneNumberSev1ConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+B,MAAM,OAAO,CAAC;AAUpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAMD,wBAAgB,+BAA+B,CAAC,KAAK,EAAE,MAAM,qBAuG5D"}
+{"version":3,"file":"CasePhoneNumberSev1ConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert.tsx"],"names":[],"mappings":"AAMA,OAAO,KAA+B,MAAM,OAAO,CAAC;AAUpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAMD,wBAAgB,+BAA+B,CAAC,KAAK,EAAE,MAAM,qBAoG5D"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert.js

@@ -11,7 +11,6 @@ import { Alert, AlertVariant, Button, ButtonVariant } from '@patternfly/react-co
 import { ToastNotification } from '@rh-support/components';
 import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import { scrollIntoView } from '@rh-support/utils';
-import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import React, { useContext, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
@@ -27,12 +26,11 @@ On case detail page when case owner changes the sevirity to sev1, this alert wil
 export function CasePhoneNumberSev1ConfirmAlert(props) {
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const [isCaseUpdating, setCasUpdating] = useState(false);
-    const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, severity, isCaseOwnerUpdating } = useCaseSelector((state) => ({
+    const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, severity } = useCaseSelector((state) => ({
         caseNumber: state.caseDetails.caseNumber,
         suppliedPhoneNumberVerified: state.caseDetails.suppliedPhoneNumberVerified,
         contactSSOName: state.caseDetails.contactSSOName,
         severity: state.caseDetails.severity,
-        isCaseOwnerUpdating: state.isCaseOwnerUpdating,
     }), isEqual);
     const { t } = useTranslation();
     const caseDispatch = useCaseDispatch();
@@ -53,11 +51,9 @@ export function CasePhoneNumberSev1ConfirmAlert(props) {
     const goToPhoneField = () => {
         scrollIntoView(props.tabRef);
     };
-    const isPhoneNeedsConfirm = !isEmpty(contactSSOName) &&
-        contactSSOName === loggedInUser.data.ssoUsername &&
+    const isPhoneNeedsConfirm = contactSSOName === loggedInUser.data.ssoUsername &&
         severity === "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ &&
-        suppliedPhoneNumberVerified !== 'True' &&
-        !isCaseOwnerUpdating;
+        suppliedPhoneNumberVerified !== 'True';
     const SEV1_MSG = 'This case severity is urgent. Please confirm the phone number we have on file is correct.';
     if (!isPhoneNeedsConfirm)
         return React.createElement(React.Fragment, null);

package/lib/esm/components/CaseInformation/ContactPhoneNumber.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumber.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAiB/D,wBAAgB,kBAAkB,sBA8KjC"}
+{"version":3,"file":"ContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumber.tsx"],"names":[],"mappings":"AAMA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,kBAAkB,sBA4JjC"}

package/lib/esm/components/CaseInformation/ContactPhoneNumber.js

@@ -4,7 +4,6 @@ import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import isUndefined from 'lodash/isUndefined';
 import React, { useContext, useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { PHONE_INSTRUCTION, PHONE_IS_NOT_VALID, PHONE_LINE_CANNOT_BE_EMPTY, PHONE_NO_CHAR_ERROR, } from '../../constants/caseDetailsConstants';
@@ -12,27 +11,28 @@ import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { RouteContext } from '../../context/RouteContext';
 import { PHONE_LIMIT } from '../../reducers/CaseConstNTypes';
 import { setCaseDetails } from '../../reducers/CaseReducer';
-import { PDFContext } from '../CaseEditView/PDFContainer';
 import { trimAndReplacePlus } from '../shared/utils';
 import { ContactPhoneNumberPopOver } from './ContactPhoneNumberPopOver';
 export function ContactPhoneNumber() {
-    const { suppliedPhoneNumberVerified, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', isExistingPhoneNumber, } = useCaseSelector((state) => ({
+    const { suppliedPhoneNumberVerified, severity, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', } = useCaseSelector((state) => ({
         suppliedPhoneNumberVerified: state.caseDetails.suppliedPhoneNumberVerified,
+        severity: state.caseDetails.severity,
         phoneCountryCode: state.caseDetails.phoneCountryCode,
         phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber,
-        isExistingPhoneNumber: state.isExistingPhoneNumber,
     }), isEqual);
     const { routeState: { isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const [invalid, setInvalid] = useState(false);
     const [localFullPhone, setLocalFullPhone] = useState(phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber);
-    const { isExportingPDF } = useContext(PDFContext);
     const canChangeAccountInfo = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ACCOUNT_AND_OWNER);
     const getPhone = () => phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber;
     const caseDispatch = useCaseDispatch();
     const { t } = useTranslation();
     const onPhoneChange = (fullPhone) => {
         setLocalFullPhone(fullPhone);
+        if (isEmpty(fullPhone)) {
+            setInvalid(false);
+        }
         setCaseDetails(caseDispatch, {
             phoneAreaCodePrefixLineNumber: getPhoneObj(fullPhone).phoneLine,
             phoneCountryCode: getPhoneObj(fullPhone).countryCode,
@@ -44,27 +44,19 @@ export function ContactPhoneNumber() {
     const maxLengthErrorMessage = t('Phone number cannot be more than {{limit}} digits.', {
         limit: PHONE_LIMIT,
     });
+    const isPhoneNumberInvalid = isEmpty(trimAndReplacePlus(phoneCountryCode)) && !isEmpty(phoneAreaCodePrefixLineNumber.trim());
     // To check if country code is given but phone number empty
-    const isPhoneNumberInvalid = !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
-        isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));
-    const isPhoneNumberEmpty = isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+    const isPhoneNumberEmpty = !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
         isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));
-    const isPhoneNumberValid = !isEmpty(phoneAreaCodePrefixLineNumber) &&
-        !isNextBtnClickedToShowValidationError &&
-        isExistingPhoneNumber &&
-        !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
-        (isEqual(suppliedPhoneNumberVerified, 'False') || isUndefined(suppliedPhoneNumberVerified))
-        ? ValidatedOptions.warning
-        : getPhone().length > PHONE_LIMIT
-            ? ValidatedOptions.error
-            : isNextBtnClickedToShowValidationError &&
-                (isPhoneNumberEmpty || isPhoneNumberInvalid || isEmpty(trimAndReplacePlus(phoneCountryCode)))
+    const isPhoneNumberValid = getPhone().length > PHONE_LIMIT
+        ? ValidatedOptions.error
+        : severity === "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ && isEmpty(suppliedPhoneNumberVerified)
+            ? ValidatedOptions.warning
+            : isNextBtnClickedToShowValidationError && (isPhoneNumberEmpty || isPhoneNumberInvalid)
                 ? ValidatedOptions.error
-                : isNextBtnClickedToShowValidationError && !isPhoneNumberEmpty
-                    ? ValidatedOptions.success
-                    : invalid
-                        ? ValidatedOptions.error
-                        : ValidatedOptions.default;
+                : invalid
+                    ? ValidatedOptions.error
+                    : ValidatedOptions.default;
     useEffect(() => {
         // when canChangeAccountInfo is false OwnerSelector is hidden
         // need to set phone on load here instead of OwnerSelector
@@ -73,6 +65,7 @@ export function ContactPhoneNumber() {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
                     phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
+                    suppliedPhoneNumberVerified: 'True',
                 });
             }
             else {
@@ -81,12 +74,13 @@ export function ContactPhoneNumber() {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: phoneLine,
                     phoneCountryCode: countryCode,
+                    suppliedPhoneNumberVerified: phoneLine && countryCode ? 'True' : 'False',
                 });
             }
         }
         setLocalFullPhone(phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber);
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [phoneAreaCodePrefixLineNumber, phoneCountryCode, loggedInUser.data.phone]);
+    }, []);
     useEffect(() => {
         if (isEqual(localFullPhone.trim(), '+')) {
             setLocalFullPhone('');
@@ -99,24 +93,18 @@ export function ContactPhoneNumber() {
     return (React.createElement("div", { className: "form-group", style: { minWidth: '200px' } },
         React.createElement("label", null,
             React.createElement(Trans, null, "Case owner's phone number"),
-            React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true }, "*"),
             ContactPhoneNumberPopOver()),
         React.createElement(PhoneInput, { phoneValue: localFullPhone, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, invalid: invalid, setInvalid: setInvalid }),
         !invalid &&
             getPhone().length < PHONE_LIMIT &&
             !(isPhoneNumberEmpty && isNextBtnClickedToShowValidationError) &&
-            !(isNextBtnClickedToShowValidationError &&
-                (isPhoneNumberInvalid || isEmpty(trimAndReplacePlus(phoneCountryCode)))) && (React.createElement("p", { className: "form-instructions" },
+            !(isNextBtnClickedToShowValidationError && isPhoneNumberInvalid) && (React.createElement("p", { className: "form-instructions" },
             React.createElement(Trans, null, PHONE_INSTRUCTION))),
         invalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_NO_CHAR_ERROR))),
         getPhone().length > PHONE_LIMIT && (React.createElement("p", { className: "form-instructions form-invalid" }, maxLengthErrorMessage)),
         isPhoneNumberEmpty && isNextBtnClickedToShowValidationError && (React.createElement("p", { className: "form-instructions form-invalid" },
-            React.createElement(Trans, null, PHONE_INSTRUCTION))),
-        isNextBtnClickedToShowValidationError && isPhoneNumberInvalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_LINE_CANNOT_BE_EMPTY))),
-        isNextBtnClickedToShowValidationError &&
-            isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
-            !isPhoneNumberEmpty && (React.createElement("p", { className: "form-instructions form-invalid" },
+        isNextBtnClickedToShowValidationError && isPhoneNumberInvalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_IS_NOT_VALID)))));
 }

package/lib/esm/components/CaseInformation/ContactPhoneNumberAlert.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ContactPhoneNumberAlert.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumberAlert.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAQrD,wBAAgB,uBAAuB,sBAwFtC"}
+{"version":3,"file":"ContactPhoneNumberAlert.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumberAlert.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAQrD,wBAAgB,uBAAuB,sBA0DtC"}

package/lib/esm/components/CaseInformation/ContactPhoneNumberAlert.js

@@ -1,51 +1,29 @@
 import { Alert, AlertVariant, Button, ButtonVariant } from '@patternfly/react-core';
-import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
-import isUndefined from 'lodash/isUndefined';
 import React, { useContext, useEffect } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
-import { setCaseDetails, setCaseState } from '../../reducers/CaseReducer';
+import { setCaseDetails } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
-import { trimAndReplacePlus } from '../shared/utils';
 export function ContactPhoneNumberAlert() {
     const { t } = useTranslation();
     const caseDispatch = useCaseDispatch();
-    const { caseDetails, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', isExistingPhoneNumber, contactSSOName, } = useCaseSelector((state) => ({
+    const { caseDetails } = useCaseSelector((state) => ({
         caseDetails: state.caseDetails,
-        phoneCountryCode: state.caseDetails.phoneCountryCode,
-        phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber,
-        isExistingPhoneNumber: state.isExistingPhoneNumber,
-        contactSSOName: state.caseDetails.contactSSOName,
     }), isEqual);
-    const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const { isExportingPDF } = useContext(PDFContext);
     const onCaseDetailsChange = (caseDetails) => {
         setCaseDetails(caseDispatch, caseDetails);
-        if (contactSSOName === loggedInUser.data.ssoUsername) {
-            // edge case: when loggedInUser === contactSSOName while opening a case confirms or deffers the phone
-            // we need to save the verification state globallly so that we don't show the phone review banner again
-            // to the user where he changes it to another owner and then again assigns himself as the case owner
-            setCaseState(caseDispatch, {
-                hasLoggedInUserConfirmedPhoneNumber: caseDetails.suppliedPhoneNumberVerified,
-            });
-        }
     };
-    const isPhoneNumberEmpty = isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
-        isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));
     useEffect(() => {
-        if (isPhoneNumberEmpty && !caseDetails.suppliedPhoneNumberVerified) {
+        if (caseDetails.severity === "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ && !caseDetails.suppliedPhoneNumberVerified) {
             onCaseDetailsChange({ suppliedPhoneNumberVerified: undefined });
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, []);
-    const showAlert = (isEqual(caseDetails.suppliedPhoneNumberVerified, 'False') ||
-        isUndefined(caseDetails.suppliedPhoneNumberVerified)) &&
-        !isEmpty(caseDetails.phoneAreaCodePrefixLineNumber) &&
-        !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
-        isExistingPhoneNumber;
-    if (!showAlert)
+    }, [caseDetails.severity]);
+    const hideAlert = caseDetails.severity !== "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ || !isEmpty(caseDetails.suppliedPhoneNumberVerified);
+    if (hideAlert)
         return React.createElement(React.Fragment, null);
     return (React.createElement(Alert, { className: `form-group ${isExportingPDF ? 'hide-in-pdf' : ''}`, isInline: true, variant: AlertVariant.warning, title: t('Review phone number'), actionLinks: [
             React.createElement(Button, { variant: ButtonVariant.link, isInline: true, onClick: () => onCaseDetailsChange({ suppliedPhoneNumberVerified: 'True' }), "data-tracking-id": "case-contact-phone-number-confirm" },
@@ -53,5 +31,5 @@ export function ContactPhoneNumberAlert() {
             React.createElement(Button, { variant: ButtonVariant.link, isInline: true, onClick: () => onCaseDetailsChange({ suppliedPhoneNumberVerified: 'Deferred' }), "data-tracking-id": "case-contact-phone-number-dont-know" },
                 React.createElement(Trans, null, "I don't know")),
         ] },
-        React.createElement(Trans, null, "Please confirm the phone number we have on file is correct.")));
+        React.createElement(Trans, null, "You are opening an urgent severity case, please confirm the phone number we have on file is correct.")));
 }

package/lib/esm/components/CaseInformation/Severity.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA8R9B;kBA9RQ,QAAQ;;;AAgSjB,eAAe,QAAQ,CAAC"}
+{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA+R9B;kBA/RQ,QAAQ;;;AAiSjB,eAAe,QAAQ,CAAC"}

package/lib/esm/components/CaseInformation/Severity.js

@@ -49,6 +49,7 @@ function Severity(props) {
     const updateState = (value) => {
         const casePayload = {
             severity: value,
+            suppliedPhoneNumberVerified: undefined, // Restore Initial State If Severity Changes
         };
         // .. change fts on sev change only while creating case or when we change to sev1
         !isOnCaseDetailsPage && (casePayload.fts = showFtsOnCreateCasePage(entitlementSla, value));

package/lib/esm/components/SessionRestore/SessionRestore.js

@@ -147,7 +147,7 @@ export function SessionRestore(props) {
         };
         // PCM-12337 - Moved the session patch call to submit case function in CaseReducer.ts
         const newSessionDetails = getSessionDetailsFromCase(caseDetails, selectedNotificationContacts);
-        if (isEqual(newSessionDetails, relevantSession === null || relevantSession === void 0 ? void 0 : relevantSession.sessionDetails))
+        if (isEqual(newSessionDetails, relevantSession.sessionDetails))
             return;
         updateSession(sessionRestoreDispatch, sessionRestore.activeSessionId, newSessionDetails, session);
     }, [

package/lib/esm/components/shared/utils.js

@@ -30,18 +30,18 @@ export function getChangedValueTooltip(valueNameCb, accessor) {
 export const isPhoneValid = (countryCode, phoneLine) => {
     const regex = /^[\d ()+-]+$/;
     const phoneIncludesCorrectChars = phoneLine ? regex.test(phoneLine.replace(countryCode, '')) : true;
+    // To validate case state if country code and phoneline both are available
+    // or none of them are available (xor)
+    const isCountryCodeFollowsByPhone = isEmpty(trimAndReplacePlus(countryCode)) === isEmpty(phoneLine === null || phoneLine === void 0 ? void 0 : phoneLine.trim()) ? true : false;
     const phoneLength = ((countryCode === null || countryCode === void 0 ? void 0 : countryCode.length) || 0) + ((phoneLine === null || phoneLine === void 0 ? void 0 : phoneLine.length) || 0) + 1;
     const hasSuppliedPhoneValidLength = phoneLength <= PHONE_LIMIT;
-    return (hasSuppliedPhoneValidLength &&
-        phoneIncludesCorrectChars &&
-        !isEmpty(trimAndReplacePlus(countryCode)) &&
-        !isEmpty(phoneLine === null || phoneLine === void 0 ? void 0 : phoneLine.trim()));
+    return isCountryCodeFollowsByPhone && hasSuppliedPhoneValidLength && phoneIncludesCorrectChars;
 };
 export const trimAndReplacePlus = (value) => {
     var _a;
     if (!value)
         return '';
-    return (_a = value === null || value === void 0 ? void 0 : value.trim()) === null || _a === void 0 ? void 0 : _a.replace('+', '');
+    return (_a = value.trim()) === null || _a === void 0 ? void 0 : _a.replace('+', '');
 };
 export const getProductObj = (products, product) => {
     const productIndex = findIndex(products, (p) => p.product === product);

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAWA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAWvD,OAAO,EAAqB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AASrF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBA+WtD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAWA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAWvD,OAAO,EAAqB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AASrF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAqWtD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -168,14 +168,6 @@ export function GlobalTroubleshootEffects(props) {
     useEffect(() => {
         // Since we are receiving both `phone` and `supportPhoneNumber` from the user contact API, it is causing confusion regarding which field should be used to pre-populate the user contact information.
         // Hence, we are going to honor `supportPhoneAreaCodePrefixLineNumber` and `supportPhoneCountryCode` for it.
-        if ((!isEmpty(loggedInUser.data.supportPhoneCountryCode) &&
-            !isEmpty(loggedInUser.data.supportPhoneAreaCodePrefixLineNumber)) ||
-            !isEmpty(loggedInUser.data.phone)) {
-            setCaseState(caseDispatch, { isExistingPhoneNumber: true });
-        }
-        else {
-            setCaseState(caseDispatch, { isExistingPhoneNumber: false });
-        }
         setCaseDetails(caseDispatch, {
             phone: loggedInUser.data.phone,
             phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -210,8 +210,6 @@ export interface ICaseState {
     caseNoOfCreatedCase?: string;
     isPostingRemoteRequestCommentCompleted?: boolean;
     isPostingRemoteRequestCommentCompletedErrorMessage?: string | undefined;
-    isExistingPhoneNumber?: boolean;
-    hasLoggedInUserConfirmedPhoneNumber?: 'True' | 'False' | 'Deferred' | undefined;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseConstNTypes.js

@@ -204,8 +204,6 @@ export const initialCaseState = {
     caseNoOfCreatedCase: '',
     isPostingRemoteRequestCommentCompleted: false,
     isPostingRemoteRequestCommentCompletedErrorMessage: '',
-    isExistingPhoneNumber: false,
-    hasLoggedInUserConfirmedPhoneNumber: 'False',
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.2.119",
+    "version": "2.2.120",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -60,8 +60,8 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.1.59",
-        "@rh-support/react-context": "2.1.66",
+        "@rh-support/components": "2.1.60",
+        "@rh-support/react-context": "2.1.67",
         "@rh-support/types": "2.0.3",
         "@rh-support/user-permissions": "2.1.43",
         "@rh-support/utils": "2.1.33",
@@ -131,5 +131,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "184dcedae43592a133b6122d642a38b64ed4006c"
+    "gitHead": "d0800f64f5543b6f26b111bd7f179a8277e32456"
 }