@rh-support/troubleshoot 2.2.115 → 2.2.117

package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAkB/D,UAAU,MAAM;CAAG;AAEnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAgXnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAkB/D,UAAU,MAAM;CAAG;AAEnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAyXnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/OwnerSelector.js

@@ -28,7 +28,7 @@ import { getChangedValueTooltip } from '../shared/utils';
 function OwnerSelector(props) {
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
-    const { accountNumber, caseNumber, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, caseDetailes, } = useCaseSelector((state) => ({
+    const { accountNumber, caseNumber, selectedNotificationContacts, selectedOwner, selectedCaseGroupUsers, isCaseOwnerUpdating, caseDetailes, hasLoggedInUserConfirmedPhoneNumber, } = useCaseSelector((state) => ({
         accountNumber: state.caseDetails.accountNumberRef,
         caseNumber: state.caseDetails.caseNumber,
         selectedNotificationContacts: state.selectedNotificationContacts,
@@ -36,6 +36,7 @@ function OwnerSelector(props) {
         selectedCaseGroupUsers: state.selectedCaseGroupUsers,
         isCaseOwnerUpdating: state.isCaseOwnerUpdating,
         caseDetailes: state.caseDetails,
+        hasLoggedInUserConfirmedPhoneNumber: state.hasLoggedInUserConfirmedPhoneNumber,
     }), isEqual);
     const { routeState: { isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     const caseDispatch = useCaseDispatch();
@@ -59,7 +60,10 @@ function OwnerSelector(props) {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
                     phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
-                    suppliedPhoneNumberVerified: 'True',
+                    suppliedPhoneNumberVerified: isEqual(hasLoggedInUserConfirmedPhoneNumber, 'True') || //hasLoggedInUserConfirmedPhoneNumber: global verification phone state for contactSSOName === loggedInUser.data.ssoUsername
+                        isEqual(hasLoggedInUserConfirmedPhoneNumber, 'Deferred')
+                        ? hasLoggedInUserConfirmedPhoneNumber
+                        : 'False',
                 });
             }
             else {
@@ -68,7 +72,10 @@ function OwnerSelector(props) {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: phoneLine,
                     phoneCountryCode: countryCode,
-                    suppliedPhoneNumberVerified: phoneLine && countryCode ? 'True' : 'False',
+                    suppliedPhoneNumberVerified: isEqual(hasLoggedInUserConfirmedPhoneNumber, 'True') ||
+                        isEqual(hasLoggedInUserConfirmedPhoneNumber, 'Deferred')
+                        ? hasLoggedInUserConfirmedPhoneNumber
+                        : 'False',
                 });
             }
         }
@@ -101,7 +108,7 @@ function OwnerSelector(props) {
     });
     const updatePhone = (phoneSetting) => __awaiter(this, void 0, void 0, function* () {
         yield updateCaseDetails(caseDispatch, caseNumber, phoneSetting);
-        setCaseDetails(caseDispatch, Object.assign(Object.assign({}, caseDetailes), phoneSetting));
+        setCaseDetails(caseDispatch, Object.assign({}, phoneSetting));
     });
     // set owner on updating a case
     const updateContactPhoneNumber = (sso) => __awaiter(this, void 0, void 0, function* () {
@@ -113,14 +120,12 @@ function OwnerSelector(props) {
                         yield updatePhone({
                             phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
                             phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
-                            suppliedPhoneNumberVerified: 'True',
                         });
                     }
                     else {
                         yield updatePhone({
                             phoneAreaCodePrefixLineNumber: getPhoneObj(loggedInUser.data.phone).phoneLine || '',
                             phoneCountryCode: getPhoneObj(loggedInUser.data.phone).countryCode || '',
-                            suppliedPhoneNumberVerified: 'False',
                         });
                     }
                 }
@@ -212,6 +217,9 @@ function OwnerSelector(props) {
         setCaseState(caseDispatch, { isCaseOwnerUpdating: true });
         try {
             yield updateCaseDetails(caseDispatch, caseNumber, caseDetails);
+            setCaseDetails(caseDispatch, {
+                contactSSOName: newOwner.ssoUsername,
+            });
             const abortSignal = new AbortController().signal;
             yield setCaseOwner(caseDispatch, {
                 ssoUsername: newOwner.ssoUsername,
@@ -221,9 +229,9 @@ function OwnerSelector(props) {
             }, '', abortSignal);
             setLocalOwnerChange(true);
             updateNotifyUsersList(newOwner);
+            ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
             yield updateContactPhoneNumber(newOwner.ssoUsername);
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });
-            ToastNotification.addSuccessMessage(t(`Owner has been successfully updated`));
         }
         catch (e) {
             setCaseState(caseDispatch, { isCaseOwnerUpdating: false });

package/lib/esm/components/CaseEditView/CaseOverview/index.js

@@ -28,7 +28,7 @@ import { ReopenCaseModal } from '../ConfirmationModals/ReopenCaseModal';
 import { PDFContext } from '../PDFContainer';
 import { CaseInformation } from '../Tabs/CaseDetails/CaseInformation';
 import { CaseContactPhoneNumberAlert } from '../Tabs/CaseDetails/CasePhoneNumberConfirmAlert';
-import { CasePhoneNumberTopConfirmAlert } from '../Tabs/CaseDetails/CasePhoneNumberTopConfirmAlert';
+import { CasePhoneNumberSev1ConfirmAlert } from '../Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert';
 import Summary from '../Tabs/CaseDetails/Summary';
 import CaseOwnerInfo from './CaseOwnerInfo';
 import CaseStatus from './CaseStatus';
@@ -240,7 +240,7 @@ export default function CaseOverview(props) {
                             React.createElement("p", { className: "pf-v5-u-mb-sm" },
                                 React.createElement(Trans, null, "The customer has received two warnings regarding inactivity. This case will be closed soon if we don't receive any input."))) })))),
                 React.createElement(CaseContactPhoneNumberAlert, { isReview: true, tabRef: props.tabsRef }),
-                React.createElement(CasePhoneNumberTopConfirmAlert, { isReview: true, tabRef: props.tabsRef }),
+                React.createElement(CasePhoneNumberSev1ConfirmAlert, { isReview: true, tabRef: props.tabsRef }),
                 React.createElement("header", null,
                     React.createElement("h2", { className: "case-ID" },
                         React.createElement(Trans, null, "Case"),

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.tsx"],"names":[],"mappings":"AASA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,sBAAsB,sBAkRrC"}
+{"version":3,"file":"CaseContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.tsx"],"names":[],"mappings":"AASA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,sBAAsB,sBAoSrC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.js

@@ -110,7 +110,8 @@ export function CaseContactPhoneNumber() {
     const isPhoneNeedsReview = !isEmpty(contactSSOName) &&
         contactSSOName === loggedInUser.data.ssoUsername &&
         suppliedPhoneNumberVerified === 'Deferred' &&
-        !isCaseOwnerUpdating;
+        !isCaseOwnerUpdating &&
+        !isCasePhoneUpdating;
     const isPhoneNumberValid = (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT
         ? ValidatedOptions.error
         : isPhoneNeedsReview
@@ -134,39 +135,56 @@ export function CaseContactPhoneNumber() {
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [localFullPhoneState]);
-    // should be removed when old phone field is removed by CCM team
-    useEffect(() => {
+    const updatePhone = () => __awaiter(this, void 0, void 0, function* () {
         var _a, _b;
-        if (isEmpty(phoneCountryCode) && isEmpty(phoneAreaCodePrefixLineNumber) && !isEmpty(phone)) {
+        if (!isEmpty(phoneCountryCode) && !isEmpty(phoneAreaCodePrefixLineNumber)) {
+            setLocalFullPhoneState((phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber).trim());
+            setIsShowOldPhone(false);
+        }
+        else if (isEmpty(phoneCountryCode) && isEmpty(phoneAreaCodePrefixLineNumber) && !isEmpty(phone)) {
             const oldPhoneline = ((_a = getPhoneObj(phone)) === null || _a === void 0 ? void 0 : _a.phoneLine) || '';
             const oldCountryCode = ((_b = getPhoneObj(phone)) === null || _b === void 0 ? void 0 : _b.countryCode) || '';
             if (!isEmpty(oldPhoneline.trim()) && !isEmpty(trimAndReplacePlus(oldCountryCode))) {
                 setLocalFullPhoneState(oldCountryCode + ' ' + oldPhoneline);
                 setLocalCountryCodeState(oldCountryCode);
+                setCasePhoneUpdating(true);
+                try {
+                    yield updateCaseDetails(caseDispatch, caseNumber, {
+                        phoneCountryCode: oldCountryCode,
+                        phoneAreaCodePrefixLineNumber: oldPhoneline,
+                    });
+                    setCasePhoneUpdating(false);
+                }
+                catch (e) {
+                    setCasePhoneUpdating(false);
+                    caseUpdateError.showError(e, t(`Phone number failed to update`));
+                }
             }
             else {
                 setIsShowOldPhone(true);
             }
         }
-        else {
-            setLocalFullPhoneState((phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber).trim());
-            setIsShowOldPhone(false);
-        }
+    });
+    // should be removed when old phone field is removed by CCM team
+    useEffect(() => {
+        updatePhone();
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, []);
+    }, [phone, phoneAreaCodePrefixLineNumber, phoneCountryCode]);
     return (React.createElement("div", { className: "form-group pf-v5-u-pb-md", style: { minWidth: '200px' } },
         React.createElement("h3", { className: `subheading subheading-sm ${isExportingPDF ? 'expand-input' : ''}` },
             React.createElement(Trans, null, "Case owner's phone number"),
             React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true }, "*"),
             !isExportingPDF ? ContactPhoneNumberPopOver() : ''),
         React.createElement(InputGroupText, null,
-            React.createElement(PhoneInput, { phoneValue: localFullPhoneState, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating || !isEditting, isLoading: isCasePhoneUpdating, "data-tracking-id": "case-details-page-supplied-phone", invalid: invalid, setInvalid: setInvalid }),
+            React.createElement(PhoneInput, { phoneValue: localFullPhoneState, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating || !isEditting, isLoading: isCasePhoneUpdating || isCaseOwnerUpdating, "data-tracking-id": "case-details-page-supplied-phone", invalid: invalid, setInvalid: setInvalid }),
             isEditting ? (React.createElement(React.Fragment, null,
                 React.createElement("button", { className: "btn btn-app btn-link pf-v5-u-ml-sm", type: "button", "data-tracking-id": "case-details-page-supplied-phone-save", onClick: () => onSave(), "aria-label": "Save", disabled: (isSaveClicked && isPhoneValueCannotBeSaved) ||
                         (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT ||
-                        localFullPhoneState === phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber, style: { display: isExportingPDF ? 'none' : '' } },
+                        localFullPhoneState === phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber ||
+                        isCaseOwnerUpdating ||
+                        isCasePhoneUpdating, style: { display: isExportingPDF ? 'none' : '' } },
                     React.createElement(CheckIcon, null)),
-                React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: onClear, "data-tracking-id": "case-details-page-supplied-phone-cancel", style: { display: isExportingPDF ? 'none' : '' }, disabled: isEmpty(localFullPhoneState), "aria-label": "Clear" },
+                React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: onClear, "data-tracking-id": "case-details-page-supplied-phone-cancel", style: { display: isExportingPDF ? 'none' : '' }, disabled: isEmpty(localFullPhoneState) || isCaseOwnerUpdating || isCasePhoneUpdating, "aria-label": "Clear" },
                     React.createElement(TimesIcon, { color: "#6A6E73" })))) : (React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: () => setIsEditting(true), "data-tracking-id": "case-details-page-supplied-phone-edit", style: { display: isExportingPDF ? 'none' : '' }, "aria-label": "Edit" },
                 React.createElement(PencilAltIcon, null)))),
         !invalid &&

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseDetailsManagement.js

@@ -14,7 +14,7 @@ import { ShareWithPartner } from '../../ShareCase/PartnerShare';
 import { CaseContactPhoneNumber } from './CaseContactPhoneNumber';
 import CaseInternalStatus from './CaseInternalStatus';
 import { CaseContactPhoneNumberAlert } from './CasePhoneNumberConfirmAlert';
-import { CasePhoneNumberTopConfirmAlert } from './CasePhoneNumberTopConfirmAlert';
+import { CasePhoneNumberSev1ConfirmAlert } from './CasePhoneNumberSev1ConfirmAlert';
 import CaseReferenceNumber from './CaseReferenceNumber';
 import CaseSbrGroups from './CaseSbrGroups';
 export default function CaseDetailsManagement(props) {
@@ -39,7 +39,7 @@ export default function CaseDetailsManagement(props) {
                     React.createElement(FlexItem, { flex: { default: 'flex_1' } },
                         React.createElement(CaseContactPhoneNumber, null))),
                 React.createElement(CaseContactPhoneNumberAlert, { isConfirm: true }),
-                React.createElement(CasePhoneNumberTopConfirmAlert, { isConfirm: true }),
+                React.createElement(CasePhoneNumberSev1ConfirmAlert, { isConfirm: true }),
                 canSeeInternalStatus && React.createElement(CaseInternalStatus, null),
                 canSeeSBRGroups && React.createElement(CaseSbrGroups, null),
                 React.createElement(CaseGroup, null),

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CasePhoneNumberConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+B,MAAM,OAAO,CAAC;AASpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAqGxD"}
+{"version":3,"file":"CasePhoneNumberConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+B,MAAM,OAAO,CAAC;AAUpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAED,wBAAgB,2BAA2B,CAAC,KAAK,EAAE,MAAM,qBAuGxD"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberConfirmAlert.js

@@ -23,11 +23,12 @@ import { PDFContext } from '../../PDFContainer';
 export function CaseContactPhoneNumberAlert(props) {
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const [isCaseUpdating, setCasUpdating] = useState(false);
-    const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, isCaseOwnerUpdating } = useCaseSelector((state) => ({
+    const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, isCaseOwnerUpdating, severity } = useCaseSelector((state) => ({
         caseNumber: state.caseDetails.caseNumber,
         suppliedPhoneNumberVerified: state.caseDetails.suppliedPhoneNumberVerified,
         contactSSOName: state.caseDetails.contactSSOName,
         isCaseOwnerUpdating: state.isCaseOwnerUpdating,
+        severity: state.caseDetails.severity,
     }), isEqual);
     const { t } = useTranslation();
     const caseDispatch = useCaseDispatch();
@@ -51,7 +52,8 @@ export function CaseContactPhoneNumberAlert(props) {
     const isPhoneNeedsReview = !isEmpty(contactSSOName) &&
         contactSSOName === loggedInUser.data.ssoUsername &&
         suppliedPhoneNumberVerified === 'Deferred' &&
-        !isCaseOwnerUpdating;
+        !isCaseOwnerUpdating &&
+        severity !== "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */; // we show another alert when sev is 1
     const NEW_OWNER_MSG = 'You are the new owner for this case. Is the new phone number correct?';
     if (!isPhoneNeedsReview)
         return React.createElement(React.Fragment, null);

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/{CasePhoneNumberTopConfirmAlert.d.ts → CasePhoneNumberSev1ConfirmAlert.d.ts}

@@ -4,6 +4,6 @@ interface IProps {
     isConfirm?: boolean;
     tabRef?: React.MutableRefObject<HTMLDivElement>;
 }
-export declare function CasePhoneNumberTopConfirmAlert(props: IProps): React.JSX.Element;
+export declare function CasePhoneNumberSev1ConfirmAlert(props: IProps): React.JSX.Element;
 export {};
-//# sourceMappingURL=CasePhoneNumberTopConfirmAlert.d.ts.map
+//# sourceMappingURL=CasePhoneNumberSev1ConfirmAlert.d.ts.map

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"CasePhoneNumberSev1ConfirmAlert.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberSev1ConfirmAlert.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA+B,MAAM,OAAO,CAAC;AAUpD,UAAU,MAAM;IACZ,QAAQ,CAAC,EAAE,OAAO,CAAC;IACnB,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,KAAK,CAAC,gBAAgB,CAAC,cAAc,CAAC,CAAC;CACnD;AAMD,wBAAgB,+BAA+B,CAAC,KAAK,EAAE,MAAM,qBAuG5D"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/{CasePhoneNumberTopConfirmAlert.js → CasePhoneNumberSev1ConfirmAlert.js}

@@ -24,7 +24,7 @@ import { PDFContext } from '../../PDFContainer';
 On case detail page when case owner changes the sevirity to sev1, this alert will be displayed
 // what happens when partner changes ???
 */
-export function CasePhoneNumberTopConfirmAlert(props) {
+export function CasePhoneNumberSev1ConfirmAlert(props) {
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const [isCaseUpdating, setCasUpdating] = useState(false);
     const { caseNumber, suppliedPhoneNumberVerified, contactSSOName, severity, isCaseOwnerUpdating } = useCaseSelector((state) => ({
@@ -58,7 +58,7 @@ export function CasePhoneNumberTopConfirmAlert(props) {
         severity === "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ &&
         suppliedPhoneNumberVerified !== 'True' &&
         !isCaseOwnerUpdating;
-    const SEV_MSG = 'Please confirm the phone number we have on file is correct.';
+    const SEV1_MSG = 'This case severity is urgent. Please confirm the phone number we have on file is correct.';
     if (!isPhoneNeedsConfirm)
         return React.createElement(React.Fragment, null);
     return (React.createElement(React.Fragment, null, props.isReview && !isExportingPDF ? (React.createElement(Alert, { className: "pf-v5-u-mb-md", isInline: true, variant: AlertVariant.warning, title: t('Review phone number'), component: "p", actionLinks: [
@@ -67,9 +67,9 @@ export function CasePhoneNumberTopConfirmAlert(props) {
                 }, onClick: () => goToPhoneField(), "data-tracking-id": "case-contact-phone-number-review" },
                 React.createElement(Trans, null, "Review phone number")),
         ] },
-        React.createElement(Trans, null, SEV_MSG))) : props.isConfirm && !isExportingPDF ? (React.createElement(Alert, { isInline: true, className: "pf-v5-u-mb-md", variant: AlertVariant.warning, title: t('Review phone number'), component: "p", actionLinks: [
+        React.createElement(Trans, null, SEV1_MSG))) : props.isConfirm && !isExportingPDF ? (React.createElement(Alert, { isInline: true, className: "pf-v5-u-mb-md", variant: AlertVariant.warning, title: t('Review phone number'), component: "p", actionLinks: [
             React.createElement(Button, { variant: ButtonVariant.link, isInline: true, onClick: () => onCaseDetailsChange({ suppliedPhoneNumberVerified: 'True' }), "data-tracking-id": "case-contact-phone-number-confirm", isLoading: isCaseUpdating, isDisabled: isCaseUpdating },
                 React.createElement(Trans, null, "Confirm phone number")),
         ] },
-        React.createElement(Trans, null, SEV_MSG))) : (React.createElement(React.Fragment, null))));
+        React.createElement(Trans, null, SEV1_MSG))) : (React.createElement(React.Fragment, null))));
 }

package/lib/esm/components/CaseInformation/ContactPhoneNumber.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumber.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAiB/D,wBAAgB,kBAAkB,sBAgLjC"}
+{"version":3,"file":"ContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumber.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAiB/D,wBAAgB,kBAAkB,sBA8KjC"}

package/lib/esm/components/CaseInformation/ContactPhoneNumber.js

@@ -73,7 +73,6 @@ export function ContactPhoneNumber() {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
                     phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
-                    suppliedPhoneNumberVerified: 'True',
                 });
             }
             else {
@@ -82,13 +81,12 @@ export function ContactPhoneNumber() {
                 setCaseDetails(caseDispatch, {
                     phoneAreaCodePrefixLineNumber: phoneLine,
                     phoneCountryCode: countryCode,
-                    suppliedPhoneNumberVerified: phoneLine && countryCode ? 'True' : 'False',
                 });
             }
         }
         setLocalFullPhone(phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber);
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, []);
+    }, [phoneAreaCodePrefixLineNumber, phoneCountryCode, loggedInUser.data.phone]);
     useEffect(() => {
         if (isEqual(localFullPhone.trim(), '+')) {
             setLocalFullPhone('');

package/lib/esm/components/CaseInformation/ContactPhoneNumberAlert.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ContactPhoneNumberAlert.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumberAlert.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAQrD,wBAAgB,uBAAuB,sBA0EtC"}
+{"version":3,"file":"ContactPhoneNumberAlert.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumberAlert.tsx"],"names":[],"mappings":"AAMA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAQrD,wBAAgB,uBAAuB,sBAwFtC"}

package/lib/esm/components/CaseInformation/ContactPhoneNumberAlert.js

@@ -1,25 +1,36 @@
 import { Alert, AlertVariant, Button, ButtonVariant } from '@patternfly/react-core';
+import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
 import isUndefined from 'lodash/isUndefined';
 import React, { useContext, useEffect } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
-import { setCaseDetails } from '../../reducers/CaseReducer';
+import { setCaseDetails, setCaseState } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
 import { trimAndReplacePlus } from '../shared/utils';
 export function ContactPhoneNumberAlert() {
     const { t } = useTranslation();
     const caseDispatch = useCaseDispatch();
-    const { caseDetails, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', isExistingPhoneNumber, } = useCaseSelector((state) => ({
+    const { caseDetails, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', isExistingPhoneNumber, contactSSOName, } = useCaseSelector((state) => ({
         caseDetails: state.caseDetails,
         phoneCountryCode: state.caseDetails.phoneCountryCode,
         phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber,
         isExistingPhoneNumber: state.isExistingPhoneNumber,
+        contactSSOName: state.caseDetails.contactSSOName,
     }), isEqual);
+    const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const { isExportingPDF } = useContext(PDFContext);
     const onCaseDetailsChange = (caseDetails) => {
         setCaseDetails(caseDispatch, caseDetails);
+        if (contactSSOName === loggedInUser.data.ssoUsername) {
+            // edge case: when loggedInUser === contactSSOName while opening a case confirms or deffers the phone
+            // we need to save the verification state globallly so that we don't show the phone review banner again
+            // to the user where he changes it to another owner and then again assigns himself as the case owner
+            setCaseState(caseDispatch, {
+                hasLoggedInUserConfirmedPhoneNumber: caseDetails.suppliedPhoneNumberVerified,
+            });
+        }
     };
     const isPhoneNumberEmpty = isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
         isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -211,6 +211,7 @@ export interface ICaseState {
     isPostingRemoteRequestCommentCompleted?: boolean;
     isPostingRemoteRequestCommentCompletedErrorMessage?: string | undefined;
     isExistingPhoneNumber?: boolean;
+    hasLoggedInUserConfirmedPhoneNumber?: 'True' | 'False' | 'Deferred' | undefined;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseConstNTypes.js

@@ -205,6 +205,7 @@ export const initialCaseState = {
     isPostingRemoteRequestCommentCompleted: false,
     isPostingRemoteRequestCommentCompletedErrorMessage: '',
     isExistingPhoneNumber: false,
+    hasLoggedInUserConfirmedPhoneNumber: 'False',
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.2.115",
+    "version": "2.2.117",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -25,7 +25,7 @@
         "lib/**/*"
     ],
     "peerDependencies": {
-        "@cee-eng/hydrajs": "4.17.15",
+        "@cee-eng/hydrajs": "4.17.17",
         "@cee-eng/ui-toolkit": "1.1.8",
         "@patternfly/patternfly": "5.1.0",
         "@patternfly/react-core": "5.1.1",
@@ -51,7 +51,7 @@
         "react-virtualized": "^9.22.5"
     },
     "dependencies": {
-        "@cee-eng/hydrajs": "4.17.15",
+        "@cee-eng/hydrajs": "4.17.17",
         "@cee-eng/ui-toolkit": "1.1.8",
         "@patternfly/patternfly": "5.1.0",
         "@patternfly/react-core": "5.1.1",
@@ -60,11 +60,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.1.58",
-        "@rh-support/react-context": "2.1.64",
+        "@rh-support/components": "2.1.59",
+        "@rh-support/react-context": "2.1.65",
         "@rh-support/types": "2.0.3",
-        "@rh-support/user-permissions": "2.1.42",
-        "@rh-support/utils": "2.1.32",
+        "@rh-support/user-permissions": "2.1.43",
+        "@rh-support/utils": "2.1.33",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "dompurify": "^2.2.6",
@@ -131,5 +131,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "b97fc0dcf1be4fd610eaaaac840a568ee6bb9867"
+    "gitHead": "d1c73faf620589ae18fb07a74b30805c154735e2"
 }

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CasePhoneNumberTopConfirmAlert.d.ts.map

@@ -1 +0,0 @@
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