@rh-support/troubleshoot 2.2.108 → 2.2.110

package/lib/esm/components/AccountInfo/OwnerSelector.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAkB/D,UAAU,MAAM;CAAG;AAEnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBA2VnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}
+{"version":3,"file":"OwnerSelector.d.ts","sourceRoot":"","sources":["../../../../src/components/AccountInfo/OwnerSelector.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAkB/D,UAAU,MAAM;CAAG;AAEnB,iBAAS,aAAa,CAAC,KAAK,EAAE,MAAM,qBAgXnC;AAED,OAAO,EAAE,aAAa,EAAE,CAAC"}

package/lib/esm/components/AccountInfo/OwnerSelector.js

@@ -269,6 +269,26 @@ function OwnerSelector(props) {
             users.length > 0 && setUsersWithGroupAccess(sortHydraContacts(users));
         }
     }, [selectedCaseGroupUsers, caseNumber]);
+    // to populate the phone number with the logged in user data
+    useEffect(() => {
+        if (caseDetailes.contactSSOName === loggedInUser.data.ssoUsername) {
+            if (loggedInUser.data.supportPhoneAreaCodePrefixLineNumber) {
+                setCaseDetails(caseDispatch, {
+                    phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,
+                    phoneCountryCode: loggedInUser.data.supportPhoneCountryCode,
+                });
+            }
+            else {
+                const phoneLine = getPhoneObj(loggedInUser.data.phone).phoneLine || '';
+                const countryCode = getPhoneObj(loggedInUser.data.phone).countryCode;
+                setCaseDetails(caseDispatch, {
+                    phoneAreaCodePrefixLineNumber: phoneLine,
+                    phoneCountryCode: countryCode,
+                });
+            }
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [loggedInUser.data, caseDetailes.contactSSOName]);
     const showUsersWithSelectedGroupAccess = caseNumber &&
         (selectedCaseGroupUsers.isFetching ||
             (!selectedCaseGroupUsers.isFetching && (selectedCaseGroupUsers.data || []).length > 0));

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAqE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EA4fxB,CAAC"}
+{"version":3,"file":"CaseSolutions.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/CaseSolutions/CaseSolutions.tsx"],"names":[],"mappings":"AAmBA,OAAO,KAAsD,MAAM,OAAO,CAAC;AAuE3E,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,sBAAsB,EAAE,OAAO,CAAC;CACnC;AAUD,eAAO,MAAM,aAAa,+EA4fxB,CAAC"}

package/lib/esm/components/CaseEditView/CaseSolutions/CaseSolutions.js

@@ -54,7 +54,9 @@ const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0,
                 (recommendationWithSameID.publishedTitle || recommendationWithSameID.allTitle)) {
                 rec.title = (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.publishedTitle) || (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.allTitle);
                 rec.solutionAbstract =
-                    (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.publishedAbstract) || (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.abstract);
+                    (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.snippet) ||
+                        (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.publishedAbstract) ||
+                        (recommendationWithSameID === null || recommendationWithSameID === void 0 ? void 0 : recommendationWithSameID.abstract);
             }
             else {
                 ids.push(rec.resourceId);
@@ -69,7 +71,7 @@ const titleFix = (recommendations, allDocs) => __awaiter(void 0, void 0, void 0,
             recs.forEach((rec) => {
                 const matchedDoc = find(docs, (doc) => doc.id === rec.resourceId);
                 rec.title = matchedDoc ? (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.publishedTitle) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.allTitle) : rec.title;
-                rec.solutionAbstract = (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.publishedAbstract) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.abstract);
+                rec.solutionAbstract = (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.snippet) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.publishedAbstract) || (matchedDoc === null || matchedDoc === void 0 ? void 0 : matchedDoc.abstract);
             });
         }
         catch (e) {
@@ -245,7 +247,7 @@ export const CaseSolutions = forwardRef((props, ref) => {
                 resourceViewURI: doc.view_uri,
                 title: doc.publishedTitle || doc.allTitle,
                 resourceType: doc.documentKind,
-                solutionAbstract: doc.publishedAbstract || doc.abstract,
+                solutionAbstract: doc.snippet || doc.publishedAbstract || doc.abstract,
             };
             return rec;
         };

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.tsx"],"names":[],"mappings":"AAQA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,sBAAsB,sBAoPrC"}
+{"version":3,"file":"CaseContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.tsx"],"names":[],"mappings":"AASA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,sBAAsB,sBA+QrC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDetails/CaseContactPhoneNumber.js

@@ -10,6 +10,7 @@ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, ge
 import { contacts } from '@cee-eng/hydrajs';
 import { InputGroupText, ValidatedOptions } from '@patternfly/react-core';
 import CheckIcon from '@patternfly/react-icons/dist/js/icons/check-icon';
+import PencilAltIcon from '@patternfly/react-icons/dist/js/icons/pencil-alt-icon';
 import TimesIcon from '@patternfly/react-icons/dist/js/icons/times-icon';
 import { getPhoneObj, PhoneInput, ToastNotification } from '@rh-support/components';
 import { GlobalMetadataStateContext, useCanEditCase } from '@rh-support/react-context';
@@ -38,6 +39,7 @@ export function CaseContactPhoneNumber() {
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const canEditCase = useCanEditCase();
     const [isCasePhoneUpdating, setCasePhoneUpdating] = useState(false);
+    const [isEditting, setIsEditting] = useState(false);
     const [localFullPhoneState, setLocalFullPhoneState] = useState(phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber);
     const [localCountryCodeState, setLocalCountryCodeState] = useState(phoneCountryCode);
     const [invalid, setInvalid] = useState(false);
@@ -58,6 +60,12 @@ export function CaseContactPhoneNumber() {
             return;
         setLocalCountryCodeState(countryCode);
     };
+    const regex = /[()\s-]/g; // to have only digits in phone
+    // To check if country code is given but phone number empty
+    const isPhoneNumberInvalid = !isEmpty(localFullPhoneState) &&
+        isEmpty(localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.replace(regex, '').replace(localCountryCodeState, ''));
+    const isPhoneLineEmpty = isEmpty(trimAndReplacePlus(localCountryCodeState)) &&
+        isEmpty(localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.replace(localCountryCodeState, ''));
     const onSave = () => __awaiter(this, void 0, void 0, function* () {
         setIsSavedClicked(true);
         if (isPhoneValueCannotBeSaved)
@@ -73,6 +81,7 @@ export function CaseContactPhoneNumber() {
             setIsSavedClicked(false);
             setCasePhoneUpdating(false);
             ToastNotification.addSuccessMessage(t(`Phone number has been successfully updated`));
+            setIsEditting(false);
             try {
                 // update logged-in user contact info
                 if (contactSSOName === loggedInUser.data.ssoUsername && !isEmpty(phoneLine) && !isEmpty(countryCode)) {
@@ -94,39 +103,34 @@ export function CaseContactPhoneNumber() {
     const onClear = () => __awaiter(this, void 0, void 0, function* () {
         setLocalFullPhoneState('');
         setLocalCountryCodeState('');
-        setCasePhoneUpdating(true);
-        try {
-            yield updateCaseDetails(caseDispatch, caseNumber, {
-                phoneCountryCode: '',
-                phoneAreaCodePrefixLineNumber: '',
-                clearPhoneNumber: true,
-                suppliedPhoneNumberVerified: 'False',
-            });
-            setCasePhoneUpdating(false);
-            ToastNotification.addSuccessMessage(t(`Phone number has been successfully updated`));
-        }
-        catch (e) {
-            setCasePhoneUpdating(false);
-            caseUpdateError.showError(e, t(`Phone number failed to update`));
-        }
     });
     const maxLengthErrorMessage = t('Phone number cannot be more than {{limit}} digits.', {
         limit: PHONE_LIMIT,
     });
     const isPhoneNeedsReview = contactSSOName === loggedInUser.data.ssoUsername && suppliedPhoneNumberVerified === 'Deferred';
-    // To check if country code is given but phone number empty
-    const isPhoneLineEmpty = !isEmpty(localFullPhoneState) && isEmpty(localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.replace(localCountryCodeState, ''));
-    const isPhoneNumberInvalid = isEmpty(localCountryCodeState) && !isEmpty(localFullPhoneState);
     const isPhoneNumberValid = (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT
         ? ValidatedOptions.error
         : isPhoneNeedsReview
             ? ValidatedOptions.warning
-            : isSaveClicked && (isPhoneLineEmpty || isPhoneNumberInvalid)
+            : isSaveClicked &&
+                (isPhoneLineEmpty || isPhoneNumberInvalid || isEmpty(trimAndReplacePlus(localCountryCodeState)))
                 ? ValidatedOptions.error
                 : invalid
                     ? ValidatedOptions.error
                     : ValidatedOptions.default;
-    const isPhoneValueCannotBeSaved = isPhoneLineEmpty || isPhoneNumberInvalid || localFullPhoneState.trim() === localCountryCodeState.trim();
+    const isPhoneValueCannotBeSaved = isPhoneLineEmpty ||
+        isPhoneNumberInvalid ||
+        isEmpty(trimAndReplacePlus(localCountryCodeState)) ||
+        trimAndReplacePlus(localFullPhoneState) === trimAndReplacePlus(localCountryCodeState);
+    useEffect(() => {
+        if (isEqual(localFullPhoneState.trim(), '+')) {
+            setLocalFullPhoneState('');
+        }
+        if (isEqual(localCountryCodeState.trim(), '+')) {
+            setLocalCountryCodeState('');
+        }
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, [localFullPhoneState]);
     // should be removed when old phone field is removed by CCM team
     useEffect(() => {
         var _a, _b;
@@ -135,6 +139,7 @@ export function CaseContactPhoneNumber() {
             const oldCountryCode = ((_b = getPhoneObj(phone)) === null || _b === void 0 ? void 0 : _b.countryCode) || '';
             if (!isEmpty(oldPhoneline.trim()) && !isEmpty(trimAndReplacePlus(oldCountryCode))) {
                 setLocalFullPhoneState(oldCountryCode + ' ' + oldPhoneline);
+                setLocalCountryCodeState(oldCountryCode);
             }
             else {
                 setIsShowOldPhone(true);
@@ -149,15 +154,18 @@ export function CaseContactPhoneNumber() {
     return (React.createElement("div", { className: "form-group pf-v5-u-pb-md", style: { minWidth: '200px' } },
         React.createElement("h3", { className: `subheading subheading-sm ${isExportingPDF ? 'expand-input' : ''}` },
             React.createElement(Trans, null, "Case owner's phone number"),
+            React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true }, "*"),
             !isExportingPDF ? ContactPhoneNumberPopOver() : ''),
         React.createElement(InputGroupText, null,
-            React.createElement(PhoneInput, { phoneValue: localFullPhoneState, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating, isLoading: isCasePhoneUpdating, "data-tracking-id": "case-details-page-supplied-phone", invalid: invalid, setInvalid: setInvalid }),
-            React.createElement("button", { className: "btn btn-app btn-link pf-v5-u-ml-sm", type: "button", "data-tracking-id": "case-details-page-supplied-phone-save", onClick: () => onSave(), "aria-label": "Save", disabled: (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT ||
-                    localFullPhoneState === phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber ||
-                    (isSaveClicked && isPhoneValueCannotBeSaved), style: { display: isExportingPDF ? 'none' : '' } },
-                React.createElement(CheckIcon, null)),
-            React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: onClear, "data-tracking-id": "case-details-page-supplied-phone-cancel", style: { display: isExportingPDF ? 'none' : '' }, disabled: isEmpty(localFullPhoneState), "aria-label": "Clear" },
-                React.createElement(TimesIcon, { color: "#6A6E73" }))),
+            React.createElement(PhoneInput, { phoneValue: localFullPhoneState, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, isDisabled: isCasePhoneUpdating || isCaseOwnerUpdating || !isEditting, isLoading: isCasePhoneUpdating, "data-tracking-id": "case-details-page-supplied-phone", invalid: invalid, setInvalid: setInvalid }),
+            isEditting ? (React.createElement(React.Fragment, null,
+                React.createElement("button", { className: "btn btn-app btn-link pf-v5-u-ml-sm", type: "button", "data-tracking-id": "case-details-page-supplied-phone-save", onClick: () => onSave(), "aria-label": "Save", disabled: (isSaveClicked && isPhoneValueCannotBeSaved) ||
+                        (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT ||
+                        localFullPhoneState === phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber, style: { display: isExportingPDF ? 'none' : '' } },
+                    React.createElement(CheckIcon, null)),
+                React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: onClear, "data-tracking-id": "case-details-page-supplied-phone-cancel", style: { display: isExportingPDF ? 'none' : '' }, disabled: isEmpty(localFullPhoneState), "aria-label": "Clear" },
+                    React.createElement(TimesIcon, { color: "#6A6E73" })))) : (React.createElement("button", { className: "btn btn-app btn-link", type: "button", onClick: () => setIsEditting(true), "data-tracking-id": "case-details-page-supplied-phone-edit", style: { display: isExportingPDF ? 'none' : '' }, "aria-label": "Edit" },
+                React.createElement(PencilAltIcon, null)))),
         !invalid &&
             (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) < PHONE_LIMIT &&
             !(isSaveClicked && isPhoneValueCannotBeSaved) &&
@@ -166,9 +174,11 @@ export function CaseContactPhoneNumber() {
         invalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_NO_CHAR_ERROR))),
         (localFullPhoneState === null || localFullPhoneState === void 0 ? void 0 : localFullPhoneState.length) > PHONE_LIMIT && (React.createElement("p", { className: "form-instructions form-invalid" }, maxLengthErrorMessage)),
-        isSaveClicked && (isPhoneLineEmpty || localFullPhoneState.trim() === localCountryCodeState.trim()) && (React.createElement("p", { className: "form-instructions form-invalid" },
-            React.createElement(Trans, null, PHONE_LINE_CANNOT_BE_EMPTY))),
+        isSaveClicked && isPhoneLineEmpty && (React.createElement("p", { className: "form-instructions form-invalid" },
+            React.createElement(Trans, null, PHONE_INSTRUCTION))),
         isSaveClicked && isPhoneNumberInvalid && (React.createElement("p", { className: "form-instructions form-invalid" },
+            React.createElement(Trans, null, PHONE_LINE_CANNOT_BE_EMPTY))),
+        isSaveClicked && isEmpty(trimAndReplacePlus(localCountryCodeState)) && !isPhoneLineEmpty && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_IS_NOT_VALID))),
         isShowOldPhone && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null,

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AA8BA,OAAO,KAAwE,MAAM,OAAO,CAAC;AAQ7F,OAAO,EAAkB,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAsB5F,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,cAAc,CAAC,EAAE,MAAM,IAAI,CAAC;IAC5B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;CACjC;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBA6fxC"}
+{"version":3,"file":"PostComment.d.ts","sourceRoot":"","sources":["../../../../../../src/components/CaseEditView/Tabs/CaseDiscussion/PostComment.tsx"],"names":[],"mappings":"AA8BA,OAAO,KAAwE,MAAM,OAAO,CAAC;AAQ7F,OAAO,EAAkB,WAAW,EAAE,MAAM,+CAA+C,CAAC;AAsB5F,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,cAAc,CAAC,EAAE,MAAM,OAAO,CAAC,IAAI,CAAC,CAAC;IACrC,iBAAiB,CAAC,EAAE,MAAM,IAAI,CAAC;IAC/B,kBAAkB,CAAC,EAAE,CAAC,IAAI,EAAE,MAAM,KAAK,IAAI,CAAC;IAC5C,cAAc,CAAC,EAAE,MAAM,IAAI,CAAC;IAC5B,eAAe,CAAC,EAAE,OAAO,CAAC;IAC1B,cAAc,EAAE,WAAW,EAAE,CAAC;CACjC;AAED,wBAAgB,WAAW,CAAC,KAAK,EAAE,MAAM,qBAkhBxC"}

package/lib/esm/components/CaseEditView/Tabs/CaseDiscussion/PostComment.js

@@ -34,6 +34,7 @@ import { PDFContext } from '../../PDFContainer';
 import { useMarkdownFileUploader } from './PostComment/useMarkdownFileUploader';
 import { VerifyCaseStatusModal } from './VerifyCaseStatusModal/VerifyCaseStatusModal';
 export function PostComment(props) {
+    var _a;
     const { t } = useTranslation();
     const caseUpdateError = useCaseUpdateErrorMessage();
     let { caseNumber } = props;
@@ -77,8 +78,10 @@ export function PostComment(props) {
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, []);
     const [isModalOpen, setIsModalOpen] = useState(false);
+    const [cssCommentAgreed, setCssCommentAgreed] = useState(false);
     const [isProcessing, setIsProcessing] = useState(isPostingComment || isUploadingAttachments);
     const { globalMetadataState: { loggedInUser, loggedInUserRights, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const isConfirmedStateSideSupport = (_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.hasConfirmedStatesideSupport;
     const { onFileSelect, onFileAttach, onFileDelete, isUploadingFile, isMarkdownFileUploadInProgress, cancelFileUpload, } = useMarkdownFileUploader({
         caseNumber,
         secureSupport: loggedInUsersAccount.data.secureSupport,
@@ -312,7 +315,10 @@ export function PostComment(props) {
         let parsedPassedReply = getReplyText(passedReply, props.commentCreator);
         return (parsedPassedReply === null || parsedPassedReply === void 0 ? void 0 : parsedPassedReply.trim()) === (commentText === null || commentText === void 0 ? void 0 : commentText.trim());
     };
-    const isSubmitDisabled = isReplyDisabled() || isCommentEmpty || isPostCommentDisabled;
+    const isSubmitDisabled = isReplyDisabled() ||
+        isCommentEmpty ||
+        isPostCommentDisabled ||
+        (isConfirmedStateSideSupport && !cssCommentAgreed);
     return (React.createElement("div", { className: `pf-v5-u-mb-md ${isExportingPDF ? 'hide-in-pdf' : ''}`, ref: componentRef },
         React.createElement(MarkdownEditor, { className: `${!isPublic && canPostPrivateComments ? 'is-private' : ''}`, disabled: isProcessing || canEditCase.isCaseNotEditable, "aria-label": "comment text area", showMarkdownPlainTextToggle: true, editorMode: commentType, onFocus: () => setIsTextAreaFocused(true), onBlur: onTextAreaBlur, onChange: onCommentTextChange, value: commentText, rows: isTextAreaFocused ? 12 : 4, bindTextArea: textAreaRef, onCommentExceedCharsLimit: onCommentExceedCharsLimit, mdPlaceholder: isPublic || !canPostPrivateComments
                 ? 'Add a comment using markdown'
@@ -328,6 +334,7 @@ export function PostComment(props) {
                 isUploadingFile: isMarkdownFileUploadInProgress,
                 onClipboardPaste,
             } }),
+        isConfirmedStateSideSupport && (React.createElement(Checkbox, { id: "css-case-comment-agreement", name: "css-case-comment-agreement", "data-tracking-id": "css-case-comment-agreement", className: "pf-v5-u-mt-md pf-v5-u-mb-xl", isRequired: true, label: t('I will not transmit controlled, unclassified information to or export it from the Red Hat Customer Portal.'), isChecked: cssCommentAgreed, onChange: (_, c) => setCssCommentAgreed(c) })),
         isProcessing ? (React.createElement(LoadingIndicator, { isInline: true, size: "sm" })) : (React.createElement("div", { className: "pf-v5-l-flex post-comment-btn-group push-top-narrow" },
             isModalOpen && loggedInUserRights.data.isInternal() && isPublic && (React.createElement(VerifyCaseStatusModal, { onClose: onCancel, onConfirm: onConfirm, isUpdating: isPostingComment, caseNumber: props.caseNumber })),
             React.createElement(Button, { "data-tracking-id": "postcomment-submit-button", type: "button", variant: ButtonVariant.primary, onClick: loggedInUser.data.isInternal && isPublic ? onBtnClick : isNotInternalConfirm, isDisabled: isSubmitDisabled, className: "postcomment-submit" },

package/lib/esm/components/CaseInformation/ContactPhoneNumber.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumber.tsx"],"names":[],"mappings":"AAMA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAgB/D,wBAAgB,kBAAkB,sBA4JjC"}
+{"version":3,"file":"ContactPhoneNumber.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumber.tsx"],"names":[],"mappings":"AAOA,OAAO,KAA0C,MAAM,OAAO,CAAC;AAiB/D,wBAAgB,kBAAkB,sBAgLjC"}

package/lib/esm/components/CaseInformation/ContactPhoneNumber.js

@@ -4,6 +4,7 @@ import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import { ability, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
+import isUndefined from 'lodash/isUndefined';
 import React, { useContext, useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { PHONE_INSTRUCTION, PHONE_IS_NOT_VALID, PHONE_LINE_CANNOT_BE_EMPTY, PHONE_NO_CHAR_ERROR, } from '../../constants/caseDetailsConstants';
@@ -11,28 +12,27 @@ import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { RouteContext } from '../../context/RouteContext';
 import { PHONE_LIMIT } from '../../reducers/CaseConstNTypes';
 import { setCaseDetails } from '../../reducers/CaseReducer';
+import { PDFContext } from '../CaseEditView/PDFContainer';
 import { trimAndReplacePlus } from '../shared/utils';
 import { ContactPhoneNumberPopOver } from './ContactPhoneNumberPopOver';
 export function ContactPhoneNumber() {
-    const { suppliedPhoneNumberVerified, severity, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', } = useCaseSelector((state) => ({
+    const { suppliedPhoneNumberVerified, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', isExistingPhoneNumber, } = useCaseSelector((state) => ({
         suppliedPhoneNumberVerified: state.caseDetails.suppliedPhoneNumberVerified,
-        severity: state.caseDetails.severity,
         phoneCountryCode: state.caseDetails.phoneCountryCode,
         phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber,
+        isExistingPhoneNumber: state.isExistingPhoneNumber,
     }), isEqual);
     const { routeState: { isNextBtnClickedToShowValidationError }, } = useContext(RouteContext);
     const { globalMetadataState: { loggedInUser }, } = useContext(GlobalMetadataStateContext);
     const [invalid, setInvalid] = useState(false);
     const [localFullPhone, setLocalFullPhone] = useState(phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber);
+    const { isExportingPDF } = useContext(PDFContext);
     const canChangeAccountInfo = ability.can(resourceActions.PATCH, resources.CASE_CREATE, CaseListFields.ACCOUNT_AND_OWNER);
     const getPhone = () => phoneCountryCode + ' ' + phoneAreaCodePrefixLineNumber;
     const caseDispatch = useCaseDispatch();
     const { t } = useTranslation();
     const onPhoneChange = (fullPhone) => {
         setLocalFullPhone(fullPhone);
-        if (isEmpty(fullPhone)) {
-            setInvalid(false);
-        }
         setCaseDetails(caseDispatch, {
             phoneAreaCodePrefixLineNumber: getPhoneObj(fullPhone).phoneLine,
             phoneCountryCode: getPhoneObj(fullPhone).countryCode,
@@ -44,19 +44,27 @@ export function ContactPhoneNumber() {
     const maxLengthErrorMessage = t('Phone number cannot be more than {{limit}} digits.', {
         limit: PHONE_LIMIT,
     });
-    const isPhoneNumberInvalid = isEmpty(trimAndReplacePlus(phoneCountryCode)) && !isEmpty(phoneAreaCodePrefixLineNumber.trim());
     // To check if country code is given but phone number empty
-    const isPhoneNumberEmpty = !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+    const isPhoneNumberInvalid = !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+        isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));
+    const isPhoneNumberEmpty = isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
         isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));
-    const isPhoneNumberValid = getPhone().length > PHONE_LIMIT
-        ? ValidatedOptions.error
-        : severity === "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ && isEmpty(suppliedPhoneNumberVerified)
-            ? ValidatedOptions.warning
-            : isNextBtnClickedToShowValidationError && (isPhoneNumberEmpty || isPhoneNumberInvalid)
+    const isPhoneNumberValid = !isEmpty(phoneAreaCodePrefixLineNumber) &&
+        !isNextBtnClickedToShowValidationError &&
+        isExistingPhoneNumber &&
+        !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+        (isEqual(suppliedPhoneNumberVerified, 'False') || isUndefined(suppliedPhoneNumberVerified))
+        ? ValidatedOptions.warning
+        : getPhone().length > PHONE_LIMIT
+            ? ValidatedOptions.error
+            : isNextBtnClickedToShowValidationError &&
+                (isPhoneNumberEmpty || isPhoneNumberInvalid || isEmpty(trimAndReplacePlus(phoneCountryCode)))
                 ? ValidatedOptions.error
-                : invalid
-                    ? ValidatedOptions.error
-                    : ValidatedOptions.default;
+                : isNextBtnClickedToShowValidationError && !isPhoneNumberEmpty
+                    ? ValidatedOptions.success
+                    : invalid
+                        ? ValidatedOptions.error
+                        : ValidatedOptions.default;
     useEffect(() => {
         // when canChangeAccountInfo is false OwnerSelector is hidden
         // need to set phone on load here instead of OwnerSelector
@@ -93,18 +101,24 @@ export function ContactPhoneNumber() {
     return (React.createElement("div", { className: "form-group", style: { minWidth: '200px' } },
         React.createElement("label", null,
             React.createElement(Trans, null, "Case owner's phone number"),
+            React.createElement("span", { className: `form-required ${isExportingPDF ? 'hide-in-pdf' : ''}`, "aria-hidden": true }, "*"),
             ContactPhoneNumberPopOver()),
         React.createElement(PhoneInput, { phoneValue: localFullPhone, onPhoneValueChange: onPhoneChange, onCountryCodeChange: onCountryCodeChange, validations: isPhoneNumberValid, invalid: invalid, setInvalid: setInvalid }),
         !invalid &&
             getPhone().length < PHONE_LIMIT &&
             !(isPhoneNumberEmpty && isNextBtnClickedToShowValidationError) &&
-            !(isNextBtnClickedToShowValidationError && isPhoneNumberInvalid) && (React.createElement("p", { className: "form-instructions" },
+            !(isNextBtnClickedToShowValidationError &&
+                (isPhoneNumberInvalid || isEmpty(trimAndReplacePlus(phoneCountryCode)))) && (React.createElement("p", { className: "form-instructions" },
             React.createElement(Trans, null, PHONE_INSTRUCTION))),
         invalid && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_NO_CHAR_ERROR))),
         getPhone().length > PHONE_LIMIT && (React.createElement("p", { className: "form-instructions form-invalid" }, maxLengthErrorMessage)),
         isPhoneNumberEmpty && isNextBtnClickedToShowValidationError && (React.createElement("p", { className: "form-instructions form-invalid" },
-            React.createElement(Trans, null, PHONE_LINE_CANNOT_BE_EMPTY))),
+            React.createElement(Trans, null, PHONE_INSTRUCTION))),
         isNextBtnClickedToShowValidationError && isPhoneNumberInvalid && (React.createElement("p", { className: "form-instructions form-invalid" },
+            React.createElement(Trans, null, PHONE_LINE_CANNOT_BE_EMPTY))),
+        isNextBtnClickedToShowValidationError &&
+            isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+            !isPhoneNumberEmpty && (React.createElement("p", { className: "form-instructions form-invalid" },
             React.createElement(Trans, null, PHONE_IS_NOT_VALID)))));
 }

package/lib/esm/components/CaseInformation/ContactPhoneNumberAlert.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ContactPhoneNumberAlert.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumberAlert.tsx"],"names":[],"mappings":"AAIA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAQrD,wBAAgB,uBAAuB,sBA0DtC"}
+{"version":3,"file":"ContactPhoneNumberAlert.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/ContactPhoneNumberAlert.tsx"],"names":[],"mappings":"AAKA,OAAO,KAAgC,MAAM,OAAO,CAAC;AAQrD,wBAAgB,uBAAuB,sBA0EtC"}

package/lib/esm/components/CaseInformation/ContactPhoneNumberAlert.js

@@ -1,29 +1,40 @@
 import { Alert, AlertVariant, Button, ButtonVariant } from '@patternfly/react-core';
 import isEmpty from 'lodash/isEmpty';
 import isEqual from 'lodash/isEqual';
+import isUndefined from 'lodash/isUndefined';
 import React, { useContext, useEffect } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { setCaseDetails } from '../../reducers/CaseReducer';
 import { PDFContext } from '../CaseEditView/PDFContainer';
+import { trimAndReplacePlus } from '../shared/utils';
 export function ContactPhoneNumberAlert() {
     const { t } = useTranslation();
     const caseDispatch = useCaseDispatch();
-    const { caseDetails } = useCaseSelector((state) => ({
+    const { caseDetails, phoneCountryCode = '', phoneAreaCodePrefixLineNumber = '', isExistingPhoneNumber, } = useCaseSelector((state) => ({
         caseDetails: state.caseDetails,
+        phoneCountryCode: state.caseDetails.phoneCountryCode,
+        phoneAreaCodePrefixLineNumber: state.caseDetails.phoneAreaCodePrefixLineNumber,
+        isExistingPhoneNumber: state.isExistingPhoneNumber,
     }), isEqual);
     const { isExportingPDF } = useContext(PDFContext);
     const onCaseDetailsChange = (caseDetails) => {
         setCaseDetails(caseDispatch, caseDetails);
     };
+    const isPhoneNumberEmpty = isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+        isEmpty(phoneAreaCodePrefixLineNumber === null || phoneAreaCodePrefixLineNumber === void 0 ? void 0 : phoneAreaCodePrefixLineNumber.replace(phoneCountryCode, ''));
     useEffect(() => {
-        if (caseDetails.severity === "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ && !caseDetails.suppliedPhoneNumberVerified) {
+        if (isPhoneNumberEmpty && !caseDetails.suppliedPhoneNumberVerified) {
             onCaseDetailsChange({ suppliedPhoneNumberVerified: undefined });
         }
         // eslint-disable-next-line react-hooks/exhaustive-deps
-    }, [caseDetails.severity]);
-    const hideAlert = caseDetails.severity !== "1 (Urgent)" /* SeverityLevelsInternal.SEV_1 */ || !isEmpty(caseDetails.suppliedPhoneNumberVerified);
-    if (hideAlert)
+    }, []);
+    const showAlert = (isEqual(caseDetails.suppliedPhoneNumberVerified, 'False') ||
+        isUndefined(caseDetails.suppliedPhoneNumberVerified)) &&
+        !isEmpty(caseDetails.phoneAreaCodePrefixLineNumber) &&
+        !isEmpty(trimAndReplacePlus(phoneCountryCode)) &&
+        isExistingPhoneNumber;
+    if (!showAlert)
         return React.createElement(React.Fragment, null);
     return (React.createElement(Alert, { className: `form-group ${isExportingPDF ? 'hide-in-pdf' : ''}`, isInline: true, variant: AlertVariant.warning, title: t('Review phone number'), actionLinks: [
             React.createElement(Button, { variant: ButtonVariant.link, isInline: true, onClick: () => onCaseDetailsChange({ suppliedPhoneNumberVerified: 'True' }), "data-tracking-id": "case-contact-phone-number-confirm" },
@@ -31,5 +42,5 @@ export function ContactPhoneNumberAlert() {
             React.createElement(Button, { variant: ButtonVariant.link, isInline: true, onClick: () => onCaseDetailsChange({ suppliedPhoneNumberVerified: 'Deferred' }), "data-tracking-id": "case-contact-phone-number-dont-know" },
                 React.createElement(Trans, null, "I don't know")),
         ] },
-        React.createElement(Trans, null, "You are opening an urgent severity case, please confirm the phone number we have on file is correct.")));
+        React.createElement(Trans, null, "Please confirm the phone number we have on file is correct.")));
 }

package/lib/esm/components/CaseInformation/Severity.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA+R9B;kBA/RQ,QAAQ;;;AAiSjB,eAAe,QAAQ,CAAC"}
+{"version":3,"file":"Severity.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseInformation/Severity.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,YAAY,EAAE,MAAM,yCAAyC,CAAC;AAMvE,OAAO,EAAE,gBAAgB,EAAW,MAAM,0BAA0B,CAAC;AAerE,OAAO,KAA0C,MAAM,OAAO,CAAC;AAW/D,UAAU,MAAO,SAAQ,gBAAgB;IACrC,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,gBAAgB,CAAC,EAAE,CAAC,WAAW,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,IAAI,CAAC;IAChE,oBAAoB,EAAE,OAAO,CAAC;CACjC;AASD,MAAM,WAAW,gBAAgB;IAC7B,QAAQ,EAAE,OAAO,CAAC;IAClB,IAAI,EAAE,MAAM,CAAC;IACb,KAAK,EAAE,MAAM,CAAC;IACd,cAAc,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;CACxD;AAED,iBAAS,QAAQ,CAAC,KAAK,EAAE,MAAM,qBA8R9B;kBA9RQ,QAAQ;;;AAgSjB,eAAe,QAAQ,CAAC"}

package/lib/esm/components/CaseInformation/Severity.js

@@ -49,7 +49,6 @@ function Severity(props) {
     const updateState = (value) => {
         const casePayload = {
             severity: value,
-            suppliedPhoneNumberVerified: undefined, // Restore Initial State If Severity Changes
         };
         // .. change fts on sev change only while creating case or when we change to sev1
         !isOnCaseDetailsPage && (casePayload.fts = showFtsOnCreateCasePage(entitlementSla, value));

package/lib/esm/components/SessionRestore/SessionRestore.js

@@ -147,7 +147,7 @@ export function SessionRestore(props) {
         };
         // PCM-12337 - Moved the session patch call to submit case function in CaseReducer.ts
         const newSessionDetails = getSessionDetailsFromCase(caseDetails, selectedNotificationContacts);
-        if (isEqual(newSessionDetails, relevantSession.sessionDetails))
+        if (isEqual(newSessionDetails, relevantSession === null || relevantSession === void 0 ? void 0 : relevantSession.sessionDetails))
             return;
         updateSession(sessionRestoreDispatch, sessionRestore.activeSessionId, newSessionDetails, session);
     }, [

package/lib/esm/components/shared/utils.js

@@ -30,18 +30,18 @@ export function getChangedValueTooltip(valueNameCb, accessor) {
 export const isPhoneValid = (countryCode, phoneLine) => {
     const regex = /^[\d ()+-]+$/;
     const phoneIncludesCorrectChars = phoneLine ? regex.test(phoneLine.replace(countryCode, '')) : true;
-    // To validate case state if country code and phoneline both are available
-    // or none of them are available (xor)
-    const isCountryCodeFollowsByPhone = isEmpty(trimAndReplacePlus(countryCode)) === isEmpty(phoneLine === null || phoneLine === void 0 ? void 0 : phoneLine.trim()) ? true : false;
     const phoneLength = ((countryCode === null || countryCode === void 0 ? void 0 : countryCode.length) || 0) + ((phoneLine === null || phoneLine === void 0 ? void 0 : phoneLine.length) || 0) + 1;
     const hasSuppliedPhoneValidLength = phoneLength <= PHONE_LIMIT;
-    return isCountryCodeFollowsByPhone && hasSuppliedPhoneValidLength && phoneIncludesCorrectChars;
+    return (hasSuppliedPhoneValidLength &&
+        phoneIncludesCorrectChars &&
+        !isEmpty(trimAndReplacePlus(countryCode)) &&
+        !isEmpty(phoneLine === null || phoneLine === void 0 ? void 0 : phoneLine.trim()));
 };
 export const trimAndReplacePlus = (value) => {
     var _a;
     if (!value)
         return '';
-    return (_a = value.trim()) === null || _a === void 0 ? void 0 : _a.replace('+', '');
+    return (_a = value === null || value === void 0 ? void 0 : value.trim()) === null || _a === void 0 ? void 0 : _a.replace('+', '');
 };
 export const getProductObj = (products, product) => {
     const productIndex = findIndex(products, (p) => p.product === product);

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAWA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAWvD,OAAO,EAAqB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AASrF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBAqWtD"}
+{"version":3,"file":"GlobalTroubleshootEffects.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/GlobalTroubleshootEffects.tsx"],"names":[],"mappings":"AAWA,OAAO,KAAkD,MAAM,OAAO,CAAC;AACvE,OAAO,EAAE,mBAAmB,EAAE,MAAM,kBAAkB,CAAC;AAWvD,OAAO,EAAqB,eAAe,EAAE,MAAM,iCAAiC,CAAC;AASrF,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,eAAe,CAAC,CAAC;CACpD;AAED,wBAAgB,yBAAyB,CAAC,KAAK,EAAE,MAAM,qBA+WtD"}

package/lib/esm/components/wizardLayout/GlobalTroubleshootEffects.js

@@ -168,6 +168,14 @@ export function GlobalTroubleshootEffects(props) {
     useEffect(() => {
         // Since we are receiving both `phone` and `supportPhoneNumber` from the user contact API, it is causing confusion regarding which field should be used to pre-populate the user contact information.
         // Hence, we are going to honor `supportPhoneAreaCodePrefixLineNumber` and `supportPhoneCountryCode` for it.
+        if ((!isEmpty(loggedInUser.data.supportPhoneCountryCode) &&
+            !isEmpty(loggedInUser.data.supportPhoneAreaCodePrefixLineNumber)) ||
+            !isEmpty(loggedInUser.data.phone)) {
+            setCaseState(caseDispatch, { isExistingPhoneNumber: true });
+        }
+        else {
+            setCaseState(caseDispatch, { isExistingPhoneNumber: false });
+        }
         setCaseDetails(caseDispatch, {
             phone: loggedInUser.data.phone,
             phoneAreaCodePrefixLineNumber: loggedInUser.data.supportPhoneAreaCodePrefixLineNumber,

package/lib/esm/components/wizardLayout/MainSection.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"MainSection.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/MainSection.tsx"],"names":[],"mappings":"AACA,OAAO,KAAK,MAAM,OAAO,CAAC;AAE1B,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAEnE,UAAU,MAAM;IACZ,OAAO,EAAE,gBAAgB,CAAC;IAC1B,KAAK,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;IAC5C,QAAQ,EAAE,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;IACtC,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,WAAW,CAAC,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;IACnD,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,UAAU,CAAC,EAAE,MAAM,CAAC;CACvB;AAKD,QAAA,MAAM,WAAW;;;CAwChB,CAAC;AAEF,eAAe,WAAW,CAAC"}
+{"version":3,"file":"MainSection.d.ts","sourceRoot":"","sources":["../../../../src/components/wizardLayout/MainSection.tsx"],"names":[],"mappings":"AAGA,OAAO,KAAqB,MAAM,OAAO,CAAC;AAE1C,OAAO,EAAE,gBAAgB,EAAE,MAAM,iCAAiC,CAAC;AAEnE,UAAU,MAAM;IACZ,OAAO,EAAE,gBAAgB,CAAC;IAC1B,KAAK,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;IAC5C,QAAQ,EAAE,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;IACtC,SAAS,CAAC,EAAE,OAAO,CAAC;IACpB,WAAW,CAAC,EAAE,MAAM,GAAG,GAAG,CAAC,OAAO,GAAG,GAAG,CAAC,OAAO,EAAE,CAAC;IACnD,oBAAoB,CAAC,EAAE,MAAM,CAAC;IAC9B,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,UAAU,CAAC,EAAE,MAAM,CAAC;CACvB;AAKD,QAAA,MAAM,WAAW;;;CAoEhB,CAAC;AAEF,eAAe,WAAW,CAAC"}

package/lib/esm/components/wizardLayout/MainSection.js

@@ -1,10 +1,23 @@
+import { Alert } from '@patternfly/react-core';
 import { ErrorBoundary, LoadingIndicator } from '@rh-support/components';
-import React from 'react';
+import { GlobalMetadataStateContext } from '@rh-support/react-context';
+import React, { useContext } from 'react';
 const defaultProps = {
     isLoading: false,
 };
 const MainSection = (props) => {
+    var _a;
+    const { globalMetadataState: { loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const isConfirmedStateSideSupport = (_a = loggedInUsersAccount === null || loggedInUsersAccount === void 0 ? void 0 : loggedInUsersAccount.data) === null || _a === void 0 ? void 0 : _a.hasConfirmedStatesideSupport;
     return (React.createElement(ErrorBoundary, { isPageLevelError: true },
+        isConfirmedStateSideSupport && (React.createElement(Alert, { isInline: true, variant: "warning", title: "You have a confirmed stateside support account", className: "pf-v5-u-mb-lg" },
+            React.createElement("p", null,
+                "To adhere to data regulations, open this case through",
+                ' ',
+                React.createElement("b", null,
+                    React.createElement("a", { href: "https://css-redhat.zendesk.com", target: "_blank", rel: "noopener noreferrer", "data-tracking-id": "stateside-support-link" }, "Confirmed Stateside Support")),
+                ' ',
+                "instead of traditional support."))),
         React.createElement("section", { id: `${props.section}-section`, tabIndex: -1, "aria-labelledby": `${props.section}-heading`, "aria-describedby": `${props.section}-description`, className: `main-step-content ${props.className ? props.className : ''}` },
             React.createElement(LoadingIndicator, { show: props.isLoading, size: "lg" }),
             !props.isLoading && (React.createElement(React.Fragment, null,

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -210,6 +210,7 @@ export interface ICaseState {
     caseNoOfCreatedCase?: string;
     isPostingRemoteRequestCommentCompleted?: boolean;
     isPostingRemoteRequestCommentCompletedErrorMessage?: string | undefined;
+    isExistingPhoneNumber?: boolean;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseConstNTypes.js

@@ -204,6 +204,7 @@ export const initialCaseState = {
     caseNoOfCreatedCase: '',
     isPostingRemoteRequestCommentCompleted: false,
     isPostingRemoteRequestCommentCompletedErrorMessage: '',
+    isExistingPhoneNumber: false,
 };
 export const ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967811';
 export const NON_ORG_ADMIN_SEND_NOTIFCATION_KBASE_LINK = 'https://access.redhat.com/articles/5967831';

package/lib/esm/reducers/CaseHelpers.js

@@ -38,7 +38,7 @@ export const getRecommendationObject = (doc, index) => {
         bucket,
     };
     if (doc.documentKind === 'Solution') {
-        rec.solutionAbstract = doc.publishedAbstract || doc.abstract;
+        rec.solutionAbstract = doc.snippet || doc.publishedAbstract || doc.abstract;
         rec.solutionTitle = doc.publishedTitle || doc.allTitle;
         rec.solutionKcsState = doc.kcsState;
         rec.solutionUrl = doc.view_uri;

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.2.108",
+    "version": "2.2.110",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -25,7 +25,7 @@
         "lib/**/*"
     ],
     "peerDependencies": {
-        "@cee-eng/hydrajs": "4.17.7",
+        "@cee-eng/hydrajs": "4.17.14",
         "@cee-eng/ui-toolkit": "1.1.8",
         "@patternfly/patternfly": "5.1.0",
         "@patternfly/react-core": "5.1.1",
@@ -51,7 +51,7 @@
         "react-virtualized": "^9.22.5"
     },
     "dependencies": {
-        "@cee-eng/hydrajs": "4.17.7",
+        "@cee-eng/hydrajs": "4.17.14",
         "@cee-eng/ui-toolkit": "1.1.8",
         "@patternfly/patternfly": "5.1.0",
         "@patternfly/react-core": "5.1.1",
@@ -60,11 +60,11 @@
         "@progress/kendo-licensing": "1.3.5",
         "@progress/kendo-react-pdf": "^5.16.0",
         "@redux-devtools/extension": "^3.3.0",
-        "@rh-support/components": "2.1.54",
-        "@rh-support/react-context": "2.1.60",
+        "@rh-support/components": "2.1.56",
+        "@rh-support/react-context": "2.1.62",
         "@rh-support/types": "2.0.3",
-        "@rh-support/user-permissions": "2.1.39",
-        "@rh-support/utils": "2.1.29",
+        "@rh-support/user-permissions": "2.1.40",
+        "@rh-support/utils": "2.1.30",
         "@types/react-redux": "^7.1.33",
         "@types/redux": "^3.6.0",
         "dompurify": "^2.2.6",
@@ -131,5 +131,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "acb84e1dd7cb6d68a81c0a0871e5a203b6d7a67b"
+    "gitHead": "ef79afd4e7cc3dff0935e0913dfe9b38a20b0f17"
 }