@rh-support/troubleshoot 2.1.16 → 2.1.17

package/lib/esm/components/CaseEditView/CaseDetailsAside.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AA8BA,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,eAmW7C"}
+{"version":3,"file":"CaseDetailsAside.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseEditView/CaseDetailsAside.tsx"],"names":[],"mappings":"AA8BA,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;CACtB;AAMD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,eAiW7C"}

package/lib/esm/components/CaseEditView/CaseDetailsAside.js

@@ -33,7 +33,7 @@ import { ESSRemoteSession, RemoteSessionAgreement } from './RequestRemoteSession
 export function CaseDetailsAside(props) {
     var _a, _b;
     const { t } = useTranslation();
-    const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, screenSessionRequested, product, remoteSessionTermsAcked, } = useCaseSelector((state) => ({
+    const { severity, status, isFetchingCaseDetails, isFetchingCaseDetailsError, acceptedRemoteSessionTerms, screenSessionRequested, product, } = useCaseSelector((state) => ({
         severity: state.caseDetails.severity,
         status: state.caseDetails.status,
         isFetchingCaseDetails: state.isFetchingCaseDetails,
@@ -41,7 +41,6 @@ export function CaseDetailsAside(props) {
         acceptedRemoteSessionTerms: state.caseDetails.remoteSessionTermsAcked,
         screenSessionRequested: state.caseDetails.screenSessionRequested,
         product: state.caseDetails.product,
-        remoteSessionTermsAcked: state.caseDetails.remoteSessionTermsAcked,
     }), isEqual);
     const selectedProduct = product;
     const { caseDetailsPageState: { caseEscalations }, } = useCaseDetailsPageStateContext();
@@ -210,7 +209,7 @@ export function CaseDetailsAside(props) {
                 isExternal && isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: {
                         message: t('There was an error loading requesting remote session section'),
                     } },
-                    React.createElement(ESSRemoteSession, { screenSessionRequested: screenSessionRequested, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, readOnly: canReadCase, remoteSessionTermsAcked: remoteSessionTermsAcked }))),
+                    React.createElement(ESSRemoteSession, { screenSessionRequested: screenSessionRequested, remoteSessionTermsAcked: acceptedRemoteSessionTerms, caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, readOnly: canReadCase }))),
                 isExternal && !isESSCustomer && (React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading remote session agreement section') } },
                     React.createElement(RemoteSessionAgreement, { caseNumber: caseNumber, caseSeverity: severity, caseStatus: status, ref: createEscalationRef, acceptedRemoteSessionTerms: acceptedRemoteSessionTerms, readOnly: canReadCase })))))));
 }

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSession.js

@@ -5,7 +5,7 @@ import React, { forwardRef, useContext, useRef, useState } from 'react';
 import { useTranslation } from 'react-i18next';
 import { TnC } from '../../../constants/tncConstants';
 import { ESSRemoteSessionModal } from './ESSRemoteSessionModal';
-import { NewEssRSAModal } from './NewEssRSAModal';
+import { NewEssTermsModal } from './NewEssTermsModal';
 export const ESSRemoteSession = forwardRef((props, ref) => {
     const tooltipRef = useRef();
     const { t } = useTranslation();
@@ -44,5 +44,5 @@ export const ESSRemoteSession = forwardRef((props, ref) => {
             React.createElement(Button, { "aria-label": screenSessionRequested ? t('Remote session requested') : t('Request remote session'), variant: screenSessionRequested ? 'primary' : 'secondary', onClick: termsAcked ? toggleESSRemoteSessionModal : toggleNewESSRemoteSessionModal, "data-tracking-id": "accept-remote-session-agreement-trigger", isAriaDisabled: screenSessionRequested, ref: tooltipRef, isDisabled: screenSessionRequested }, screenSessionRequested ? t('Remote session requested') : t('Request remote session')))));
     return (React.createElement(React.Fragment, null,
         ESSRemoteSessionSectionBody,
-        remoteSessionTermsAcked && !screenSessionRequested ? (React.createElement(ESSRemoteSessionModal, { caseNumber: caseNumber, caseStatus: caseStatus, screenSessionRequested: screenSessionRequested, show: openESSRemoteSessionModal, onClose: toggleESSRemoteSessionModal, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly })) : (React.createElement(NewEssRSAModal, { caseNumber: caseNumber, caseStatus: caseStatus, show: openNewESSRemoteSessionModal, onClose: toggleNewESSRemoteSessionModal, siteCode: TnC.REMOTE_RIDER_SITE_CODE, eventCode: TnC.REMOTER_RIDER_EVENT_CODE, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly }))));
+        remoteSessionTermsAcked && !screenSessionRequested ? (React.createElement(ESSRemoteSessionModal, { caseNumber: caseNumber, caseStatus: caseStatus, screenSessionRequested: screenSessionRequested, show: openESSRemoteSessionModal, onClose: toggleESSRemoteSessionModal, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly })) : (React.createElement(NewEssTermsModal, { caseNumber: caseNumber, caseStatus: caseStatus, show: openNewESSRemoteSessionModal, onClose: toggleNewESSRemoteSessionModal, siteCode: TnC.REMOTE_RIDER_SITE_CODE, eventCode: TnC.REMOTER_RIDER_EVENT_CODE, loggedInUser: loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername, loggedInUserRights: loggedInUserRights, readOnly: readOnly }))));
 });

package/lib/esm/components/CaseEditView/RequestRemoteSession/ESSRemoteSessionModal.js

@@ -72,7 +72,7 @@ export function ESSRemoteSessionModal(props) {
             props.onClose();
         }
     });
-    // To check if terms acked and if not disable submit button
+    // To handle submit
     const onSubmit = () => {
         setAgreeLoading(true);
         submitESSRemoteSessionRequest();

package/lib/esm/components/CaseEditView/RequestRemoteSession/{NewEssRSAModal.d.ts → NewEssTermsModal.d.ts}

@@ -12,6 +12,6 @@ interface IProps {
     loggedInUserRights: IApiResponseDetails<UserAuth>;
     readOnly: boolean;
 }
-export declare function NewEssRSAModal(props: IProps): JSX.Element;
+export declare function NewEssTermsModal(props: IProps): JSX.Element;
 export {};
-//# sourceMappingURL=NewEssRSAModal.d.ts.map
+//# sourceMappingURL=NewEssTermsModal.d.ts.map

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"NewEssTermsModal.d.ts","sourceRoot":"","sources":["../../../../../src/components/CaseEditView/RequestRemoteSession/NewEssTermsModal.tsx"],"names":[],"mappings":"AAMA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAC/D,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAaxD,UAAU,MAAM;IACZ,UAAU,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,MAAM,IAAI,CAAC;IACrB,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,QAAQ,EAAE,MAAM,CAAC;IACjB,SAAS,EAAE,MAAM,CAAC;IAClB,YAAY,EAAE,MAAM,CAAC;IACrB,UAAU,EAAE,MAAM,CAAC;IACnB,IAAI,EAAE,OAAO,CAAC;IACd,kBAAkB,EAAE,mBAAmB,CAAC,QAAQ,CAAC,CAAC;IAClD,QAAQ,EAAE,OAAO,CAAC;CACrB;AAiBD,wBAAgB,gBAAgB,CAAC,KAAK,EAAE,MAAM,eA8P7C"}

package/lib/esm/components/CaseEditView/RequestRemoteSession/{NewEssRSAModal.js → NewEssTermsModal.js}

@@ -34,7 +34,7 @@ const getLocaleNameFromLocalCode = (localeCode) => {
     }
     return localeCode;
 };
-export function NewEssRSAModal(props) {
+export function NewEssTermsModal(props) {
     const { t } = useTranslation();
     const [isTermsChecked, setIsTermsChecked] = useState(false);
     const { request } = useFetch(publicApi.terms.getRequiredTerms);
@@ -129,7 +129,7 @@ export function NewEssRSAModal(props) {
             props.onClose();
         }
     });
-    // To check if terms acked and if not disable submit button
+    // To handle submit
     const onSubmit = () => {
         setAgreeLoading(true);
         submitRemoteSessionAgreement(selectedTranslation.termsPdfId);

package/lib/esm/components/CaseEditView/RequestRemoteSession/RemoteSessionAgreementModal.js

@@ -121,7 +121,7 @@ export function RemoteSessionAgreementModal(props) {
             props.onClose();
         }
     });
-    // To check if terms acked and if not disable submit button
+    // To handle submit
     const onSubmit = () => {
         setAgreeLoading(true);
         submitRemoteSessionAgreement(selectedTranslation.termsPdfId);

package/lib/esm/components/CaseManagement/ESSRemoteSessionCheckBox.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ESSRemoteSessionCheckBox.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/ESSRemoteSessionCheckBox.tsx"],"names":[],"mappings":"AAQA,QAAA,MAAM,qBAAqB,mBAwC1B,CAAC;AAEF,eAAe,qBAAqB,CAAC"}
+{"version":3,"file":"ESSRemoteSessionCheckBox.d.ts","sourceRoot":"","sources":["../../../../src/components/CaseManagement/ESSRemoteSessionCheckBox.tsx"],"names":[],"mappings":"AA8BA,QAAA,MAAM,qBAAqB,mBAyO1B,CAAC;AAEF,eAAe,qBAAqB,CAAC"}

package/lib/esm/components/CaseManagement/ESSRemoteSessionCheckBox.js

@@ -1,30 +1,167 @@
-import { Checkbox } from '@patternfly/react-core';
+var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
+    function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
+    return new (P || (P = Promise))(function (resolve, reject) {
+        function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
+        function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
+        function step(result) { result.done ? resolve(result.value) : adopt(result.value).then(fulfilled, rejected); }
+        step((generator = generator.apply(thisArg, _arguments || [])).next());
+    });
+};
+import { publicApi } from '@cee-eng/hydrajs';
+import { Button, ButtonVariant, Checkbox, Modal, Select, SelectOption } from '@patternfly/react-core';
+import DownloadIcon from '@patternfly/react-icons/dist/esm/icons/download-icon';
+import ExternalLinkAltIcon from '@patternfly/react-icons/dist/js/icons/external-link-alt-icon';
+import { useFetch } from '@rh-support/components';
+import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import isEqual from 'lodash/isEmpty';
-import React, { useState } from 'react';
+import React, { useContext, useEffect, useState } from 'react';
 import { Trans, useTranslation } from 'react-i18next';
+import { TnC } from '../../constants/tncConstants';
 import { useCaseDispatch, useCaseSelector } from '../../context/CaseContext';
 import { setCaseDetails } from '../../reducers/CaseReducer';
+const getLocaleNameFromLocalCode = (localeCode) => {
+    if ('Intl' in window && 'DisplayNames' in Intl) {
+        try {
+            const [lang, locale] = localeCode.includes('_') ? localeCode.split('_') : localeCode.split('-');
+            // https://github.com/microsoft/TypeScript/issues/41338
+            const langName = new Intl.DisplayNames([lang], { type: 'language' });
+            const regionNamesInLang = new Intl.DisplayNames([lang], { type: 'region' });
+            return `${regionNamesInLang.of(locale)} (${langName.of(lang)})`;
+        }
+        catch (e) {
+            return localeCode;
+        }
+    }
+    return localeCode;
+};
 const ESSRemoteSessionCheck = () => {
     const { t } = useTranslation();
+    const { request } = useFetch(publicApi.terms.getRequiredTerms);
+    const [selectedTranslation, setSelectedTranslation] = useState({
+        id: '5001',
+        isDefault: false,
+        localeCode: 'en_US',
+        pdfDownloadUrl: '/wapps/tnc/viewterms/7275e6f5-5f32-4d9c-aeaf-c796b56817fd',
+        termsPdfId: '7275e6f5-5f32-4d9c-aeaf-c796b56817fd',
+        translatedDescription: 'Your acceptance of this Remote Access Rider is required when you request Red Hat’s support team to remotely access your network or systems. Remote access to your network or systems is not a standard Red Hat problem resolution process. Before Red Hat logs onto your systems to analyze your support issue, Red Hat needs your approval and authorization for such remote access.',
+        translatedInstructions: 'Please read and accept the Remote Access Rider terms below to allow Red Hat to access your network or systems.',
+        translatedTermsName: 'Remote Access Rider',
+    });
+    const [allTranslations, setAllTranslations] = useState({});
+    const [agreeLoading, setAgreeLoading] = useState(false);
+    const [isLangSelectorDropdownOpen, setisLangSelectorDropdownOpen] = useState(false);
+    const [isTermsChecked, setIsTermsChecked] = useState(false);
+    const [isRSAModalOpen, setIsRSAModalOpen] = useState(false);
     const { isCaseUpdating, screenSessionRequested } = useCaseSelector((state) => ({
         caseNumber: state.caseDetails.caseNumber,
-        status: state.caseDetails.status,
         isCaseUpdating: state.isCaseUpdating,
         screenSessionRequested: state.caseDetails.screenSessionRequested,
     }), isEqual);
     const caseDispatch = useCaseDispatch();
     const [remoteSessionChecked, setRemoteSessionChecked] = useState(screenSessionRequested);
-    const handleChange = (checked) => {
+    const { globalMetadataState: { loggedInUser, loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
+    const siteCode = TnC.REMOTE_RIDER_SITE_CODE;
+    const eventCode = TnC.REMOTER_RIDER_EVENT_CODE;
+    const user = loggedInUser.data.ssoUsername === undefined ? '' : loggedInUser.data.ssoUsername;
+    useEffect(() => {
+        const fetchTerms = () => __awaiter(void 0, void 0, void 0, function* () {
+            try {
+                const response = yield request(siteCode, eventCode, user);
+                let defaultTranslation = response[0].translations[0];
+                const translationLangInfoMap = response[0].translations.reduce((allTranslationsmap, translation) => {
+                    if (translation.isDefault) {
+                        defaultTranslation = translation;
+                    }
+                    allTranslationsmap[translation['localeCode']] = translation;
+                    return allTranslationsmap;
+                }, {});
+                setSelectedTranslation(defaultTranslation);
+                setAllTranslations(translationLangInfoMap);
+            }
+            catch (e) {
+                console.log(e);
+            }
+        });
+        fetchTerms();
+        // eslint-disable-next-line react-hooks/exhaustive-deps
+    }, []);
+    const handleCheckBoxChange = (checked) => {
         setRemoteSessionChecked(checked);
         setCaseDetails(caseDispatch, {
             screenSessionRequested: checked,
-            remoteSessionTermsAcked: checked,
         });
     };
-    return (React.createElement(Checkbox, { id: "case-management-remote-session", label: React.createElement(React.Fragment, null,
-            React.createElement(Trans, null, "I want a"),
-            ' ',
-            React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noopener noreferrer" },
-                React.createElement(Trans, null, "remote session"))), description: t('Red Hat will add a comment to your case to schedule your remote session.'), "data-tracking-id": "case-management-remote-session-check", isChecked: remoteSessionChecked, onChange: handleChange, isDisabled: isCaseUpdating }));
+    const handleTermsCheckBoxChange = (checked) => {
+        setRemoteSessionChecked(checked);
+        setIsRSAModalOpen(checked);
+    };
+    // To handle RSA submit
+    const submitRemoteSessionAgreement = () => {
+        setAgreeLoading(true);
+        setRemoteSessionChecked(isTermsChecked);
+        setCaseDetails(caseDispatch, {
+            remoteSessionTermsAcked: isTermsChecked,
+            screenSessionRequested: isTermsChecked,
+        });
+        setAgreeLoading(false);
+        setIsRSAModalOpen(false);
+    };
+    // Handle terms checkbox
+    const onCheckBoxChange = (value) => {
+        setIsTermsChecked(value);
+    };
+    // Handle language change
+    const onLangChange = (event, lang) => {
+        setSelectedTranslation(allTranslations[lang]);
+        setisLangSelectorDropdownOpen(false);
+    };
+    // To handle dropdown toggle
+    const onDropdownToggle = (toggle) => setisLangSelectorDropdownOpen(toggle);
+    // To handle modal cancel and close
+    const onCancel = () => {
+        setIsRSAModalOpen(false);
+        setCaseDetails(caseDispatch, {
+            remoteSessionTermsAcked: false,
+            screenSessionRequested: false,
+        });
+        setRemoteSessionChecked(false);
+        setAgreeLoading(false);
+    };
+    const modalActions = [
+        React.createElement(Button, { key: "submit", "aria-label": t('I agree'), variant: ButtonVariant.primary, onClick: submitRemoteSessionAgreement, "data-tracking-id": "ess-remote-session-agreement-check", isLoading: agreeLoading, isDisabled: !isTermsChecked || agreeLoading }, t('I agree')),
+    ];
+    // To check if terms have been accepted on account level
+    const termsAcceptedOnAccountLevel = loggedInUsersAccount.data.remoteSessionTermsAcked;
+    return (React.createElement(React.Fragment, null,
+        React.createElement(Checkbox, { id: "case-management-remote-session", label: React.createElement(React.Fragment, null,
+                React.createElement(Trans, null, "I want a"),
+                ' ',
+                React.createElement("a", { href: "https://access.redhat.com/articles/3566571", target: "_blank", rel: "noopener noreferrer" },
+                    React.createElement(Trans, null, "remote session"))), description: t('Red Hat will add a comment to your case to schedule your remote session.'), "data-tracking-id": "case-management-remote-session-check", isChecked: remoteSessionChecked, onChange: termsAcceptedOnAccountLevel ? handleCheckBoxChange : handleTermsCheckBoxChange, isDisabled: isCaseUpdating, className: "rsa-checkbox" }),
+        React.createElement(Modal, { id: "remote-session-check-modal", "aria-label": t('Remote Session Agreement'), title: t('Remote Session Agreement'), isOpen: isRSAModalOpen, onClose: onCancel, actions: modalActions },
+            React.createElement(React.Fragment, null,
+                React.createElement("p", { className: "pf-u-mt-xs" },
+                    React.createElement(Trans, null,
+                        "Your acceptance of this Remote Access Agreement is required",
+                        ' ',
+                        React.createElement("strong", null, "for creating a case"),
+                        " for Red Hat\u2019s support team to remotely access your network or systems.")),
+                React.createElement("p", { className: "pf-u-mt-md" },
+                    React.createElement(Trans, null, "Remote access to your network or systems is not a standard Red Hat problem resolution process. Before Red Hat logs into your systems to analyze your support issue during a remote session, Red Hat needs your approval and authorization for such remote access.")),
+                React.createElement("p", { className: "pf-u-mt-md" },
+                    React.createElement(Trans, null, "Please read and accept the Remote Access Agreement terms below to allow Red Hat to access your network or systems.")),
+                React.createElement("div", null,
+                    React.createElement(Select, { className: "pf-u-mt-md", "aria-label": t('Select language'), id: "terms-language-selector", selections: selectedTranslation.localeCode, onSelect: onLangChange, isOpen: isLangSelectorDropdownOpen, menuAppendTo: document.body, placeholderText: t('Select an option that best fits'), onToggle: onDropdownToggle, width: 350 }, Object.keys(allTranslations).map((option, index) => (React.createElement(SelectOption, { key: index, value: option }, getLocaleNameFromLocalCode(option))))),
+                    React.createElement("a", { "aria-label": t('Download'), "data-tracking-id": "ess-rsa-modal-terms-download", className: "pf-u-ml-md", href: selectedTranslation.pdfDownloadUrl, rel: "noopener noreferrer", target: "_blank" },
+                        t('Download'),
+                        " ",
+                        React.createElement(DownloadIcon, { className: "pf-u-ml-xs" }))),
+                React.createElement("div", null,
+                    React.createElement(Checkbox, { className: "pf-u-mt-md rsa-checkbox", id: "terms-accept-checkbox", label: React.createElement(React.Fragment, null,
+                            React.createElement(Trans, null, "I have read and agree to the"),
+                            ' ',
+                            React.createElement("a", { className: "pf-c-button pf-m-link pf-m-inline align-link-items", rel: "noopener noreferrer", target: "_blank", href: selectedTranslation.pdfDownloadUrl, "data-tracking-id": "ccase-management-ess-request-rsa" },
+                                React.createElement(Trans, null, "terms "),
+                                React.createElement(ExternalLinkAltIcon, null))), isChecked: isTermsChecked, "aria-label": t('I have read and agree to the terms'), onChange: onCheckBoxChange }))))));
 };
 export default ESSRemoteSessionCheck;

package/lib/esm/reducers/CaseConstNTypes.d.ts

@@ -199,7 +199,6 @@ export interface ICaseState {
     caseCreation500ErrorStatus: boolean;
     openshiftDisplayName?: string;
     isCaseOwnerUpdating: boolean;
-    screenSessionRequested?: boolean;
 }
 export interface ICreateCasePayloadType extends ICaseState {
 }

package/lib/esm/reducers/CaseConstNTypes.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseReducer.d.ts

@@ -25,6 +25,7 @@ export declare const updateCaseCreationErrorStatusOnError: (dispatch: CaseReduce
  */
 export declare const updateCaseCreationErrorStatus: (dispatch: CaseReducerDispatchType, errorStatus: boolean) => void;
 export declare const postCaseCreationProcessing: (dispatch: CaseReducerDispatchType, caseNumber: string, caseDetails: ICaseState) => Promise<void>;
+export declare const postRemoteSessionRequest: (dispatch: CaseReducerDispatchType, caseNumber: string) => Promise<void>;
 export declare const postCepDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, cepDetails: ICepDetails) => Promise<void>;
 export declare const setCaseRecommendations: (dispatch: CaseReducerDispatchType, docs: ISolrRecommendation[], oldRecommendations: ICaseResourceLink[]) => void;
 export declare const setDetectedLanguage: (dispatch: CaseReducerDispatchType, subject: string, description: string) => Promise<void>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseReducer.js

@@ -197,6 +197,25 @@ export const updateCaseCreationErrorStatus = (dispatch, errorStatus) => {
 };
 export const postCaseCreationProcessing = (dispatch, caseNumber, caseDetails) => __awaiter(void 0, void 0, void 0, function* () {
     caseDetails.caseDetails.cep === true && postCepDetails(dispatch, caseNumber, caseDetails.cepDetails);
+    caseDetails.caseDetails.screenSessionRequested === true && postRemoteSessionRequest(dispatch, caseNumber);
+});
+export const postRemoteSessionRequest = (dispatch, caseNumber) => __awaiter(void 0, void 0, void 0, function* () {
+    dispatch({ type: CaseReducerConstants.updateCaseDetails, payload: { isCaseUpdating: true } });
+    try {
+        yield publicApi.kase.postComment({
+            caseNumber,
+            commentBody: 'Submitted a remote session request.',
+            isPublic: true,
+            contentType: 'markdown',
+        });
+        dispatch({ type: CaseReducerConstants.updateCaseDetails, payload: { isCaseUpdating: false } });
+    }
+    catch (error) {
+        dispatch({
+            type: CaseReducerConstants.isCreatingCase,
+            payload: { caseCreationErrorMessage: error.message },
+        });
+    }
 });
 export const postCepDetails = (dispatch, caseNumber, cepDetails) => __awaiter(void 0, void 0, void 0, function* () {
     dispatch({ type: CaseReducerConstants.setIsPostingCep, payload: { isPostingCep: true } });

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "2.1.16",
+    "version": "2.1.17",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -133,5 +133,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "3aaca2151387dacc6c83f1ba9aac23f963e45bbc"
+    "gitHead": "2f772b8e900d7f9d1226ada977ad63c11261fbb3"
 }

package/lib/esm/components/CaseEditView/RequestRemoteSession/NewEssRSAModal.d.ts.map

@@ -1 +0,0 @@
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