@rh-support/troubleshoot 0.2.35 → 0.2.39

package/lib/esm/i18n/template-zh.d.ts

@@ -53,7 +53,7 @@ declare const _default: {
     'Please choose a language for your case communication with our support engineers.': string;
     'You need to be an organization admin to include others from your account.': string;
     'Case Submitted': string;
-    'Thank you for contacting Red Hat support!<br/><2>You should receive a response within <1>{{irt}}</1>. \u00A0<3>SLA information</3></2>': string;
+    'SLA information': string;
     '<0>Case #{{caseNumber}}</0> successfully created.': string;
     'View your case': string;
     'Troubleshoot a new issue': string;
@@ -69,7 +69,7 @@ declare const _default: {
     'There was an error loading suggestions.': string;
     'There was an error loading solutions.': string;
     "Sorry, we're having a problem gathering your information.": string;
-    'You need additional access to manage cases. Please contact <1>Customer Service</1> for assistance.': string;
+    i18ManageCaseContactCustomerService: string;
     '24x7 Contact': string;
     '24x7 Support': string;
     Delete: string;
@@ -152,7 +152,7 @@ declare const _default: {
     'Filters applied to this query': string;
     'Manage bookmarked accounts': string;
     'Manage groups': string;
-    'Have an account or billing issue? <1>Contact customer service</1> for help.': string;
+    i18contactCustomerService: string;
     'Select the best category for your issue.': string;
     'Why are you opening a case?': string;
     Continue: string;
@@ -160,7 +160,7 @@ declare const _default: {
     'Did you find a solution?': string;
     'Issue summary': string;
     'Drag and drop, or browse to upload a file': string;
-    'Upload a <1>sosreport</1>to help us provide the best solutions for your system.': string;
+    i18nUploadSosReport: string;
     Recommendations: string;
     'What are you experiencing? What are you expecting to happen?': string;
     'Search by name or username': string;
@@ -178,7 +178,7 @@ declare const _default: {
     'Select a language for communicating with our support engineers': string;
     'Select a group': string;
     'Select a group to view accounts': string;
-    '<0>Learn more about our <1>production support service level agreement</1></0>': string;
+    i18ProductionSupportServiceLevelAgreement: string;
     'Session restored successfully': string;
     'Error restoring your session': string;
     'Continue session?': string;
@@ -213,12 +213,10 @@ declare const _default: {
     'View this case': string;
     'Continue troubleshooting': string;
     'Case submitted': string;
-    '<0>Case {{caseNumber}}</0> has been submitted.': string;
     'Failed to create your case': string;
     "We'll be in contact with you shortly. Look for updates on this case.": string;
     'We have your available hours listed as:': string;
     'Update preferences': string;
-    'You should receive a response within <strong>{{ irt }}</strong>.\n                        &nbsp;<0>SLA information</0>': string;
     'Provide feedback': string;
     'Preview case': string;
     'Before submitting, review the information you entered.': string;
@@ -374,9 +372,9 @@ declare const _default: {
     'Between {{agentName: props.chat.agent_name}} and {{visitorName: props.chat.visitor_name}}': string;
     'Chat transcript': string;
     'Thank you for being a Red Hat Confirmed Stateside Support customer. CSS customers receive their support via a special case management system and a separate phone support number.': string;
-    'For opening a CSS support case, please visit <1>css-redhat.zendesk.com</1> or you may dial 888-472-0031 for phone support.': string;
+    i18CSSZenDesk: string;
     'Thank You,': string;
-    'You need a valid entitlement to create a case. Please contact <0>Customer Service</0> for assistance.': string;
+    i18ValidEntitlementContactCustomerService: string;
     'No active subscriptions': string;
     'No suggestions found.': string;
     'Not available': string;
@@ -387,7 +385,7 @@ declare const _default: {
     'You can also select a top product:': string;
     'Here are some common suggestions:': string;
     'Elaborate more on your issue': string;
-    "We noticed you chose 'Red Hat OpenShift Cluster Manager' as your selected Product. Is your issue related to our SaaS offering at <1> https://cloud.redhat.com/openshift/ </1>": string;
+    i18OrOCMProductText: string;
     'Download {fileName}': string;
     'Suggested fixes': string;
     'There are new updates to suggested fixes after changing your products': string;
@@ -418,7 +416,7 @@ declare const _default: {
     Update: string;
     'Chat offline': string;
     'Chat with support': string;
-    'If you believe you should have permission to view this resource, please<1> contact Customer Service</1>for assistance. Your Red Hat login might not be associated with the right account for your organization, or there might be an issue with your subscription. Either way, Customer Service should be able to help you resolve the problem.': string;
+    i18Case403: string;
     'Account / Customer Service Request': string;
     Basic: string;
     'Availability/Working hours': string;
@@ -454,7 +452,7 @@ declare const _default: {
     Saturday: string;
     Sunday: string;
     'Bookmarked searches': string;
-    'If you feel the issue has become more severe or the case should be a higher priority, please provide a detailed comment, and the case will be reviewed by a support manager. <2>Learn more.</2>': string;
+    i18RequestEscalationLearnMore: string;
     'Private Notes': string;
     on: string;
     'The credentials you provided are valid, but you do not have <strong>direct support from Red Hat.</strong>': string;
@@ -535,7 +533,6 @@ declare const _default: {
     'Loading...': string;
     "We couldn't find any matches. Revise your search for better results.": string;
     'Your account requires group access controls in order to manage other users.': string;
-    'Your account requires group access controls in order to manage other users. <>More information</>.': string;
     "You don't have the right entitlement to create a case for this product.": string;
     "You don't have the right entitlement to create a case for this product. Get an entitlement.": string;
     "Owner doesn't have the right entitlement to create a case for this product.": string;
@@ -567,7 +564,6 @@ declare const _default: {
     'Created by me': string;
     Create: string;
     "We're sorry": string;
-    'Something happened on our end. If the error persists, please <>leave us feedback</>.': string;
     'More information': string;
     'Select a product': string;
     'Troubleshoot a product': string;
@@ -640,7 +636,7 @@ declare const _default: {
     'There was an error loading bookmarked accounts list': string;
     'Read only': string;
     'No access': string;
-    'If you are behind a proxy server, please make sure all the endpoints from <1>https://*.redhat.com/*</1> are whitelisted.': string;
+    i18PageWideErrorProxyConfig: string;
     'Make sure you have an active internet connection.': string;
     'Something happened while getting your details.': string;
     'Failed to submit feedback.': string;
@@ -657,7 +653,6 @@ declare const _default: {
     'Customer view': string;
     'This field is only for customers on V4. If you are still on V3, then please add your Cluster Name to the environment details below.': string;
     "<strong>This field is only for customers on V4</strong>. For your convenience, we've added your Cluster Name to the environment details below.": string;
-    '<strong>This field is only for customers on V4</strong>. <2>Add your Cluster Name</2> to the environment details below.': string;
     '24x7 Contact information': string;
     'Your response was immediately sent to our web engineers for review.': string;
     'This field is only for customers on V4. If you are still on V3, then please add your Cluster Name as a case comment.': string;
@@ -693,7 +688,7 @@ declare const _default: {
     'Step 3': string;
     'Step 4': string;
     'Step 5': string;
-    'Have an account, billing, or subscription issue? Contact customer service for help.': string;
+    i18nAccountBillingSubscription: string;
     'Critical solutions have been triggered': string;
     'Critical solutions for your system': string;
     'Solutions have been triggered for you based on file upload or common issues that currently have high visibility.': string;

package/lib/esm/i18n/template-zh.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"template-zh.d.ts","sourceRoot":"","sources":["../../../src/i18n/template-zh.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAAA,wBA+xBE"}
+{"version":3,"file":"template-zh.d.ts","sourceRoot":"","sources":["../../../src/i18n/template-zh.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAAA,wBAgxBE"}

package/lib/esm/i18n/template-zh.js

@@ -53,7 +53,7 @@ export default {
     'Please choose a language for your case communication with our support engineers.': '请选择在和我们的技术支持工程师进行交流时希望使用的语言。',
     'You need to be an organization admin to include others from your account.': '您需要具有机构管理员的权限才能添加帐户中的其他人。',
     'Case Submitted': '支持问题单已提交',
-    'Thank you for contacting Red Hat support!<br/><2>You should receive a response within <1>{{irt}}</1>.  <3>SLA information</3></2>': '非常感谢您与红帽支持进行联系。<br/><2>您会在 <1>{{irt}}</1> 内获得回复信息。<3>SLA 信息</3></2>',
+    'SLA information': 'SLA 信息',
     '<0>Case #{{caseNumber}}</0> successfully created.': '<0>Case #{{caseNumber}}</0> 已成功创建。',
     'View your case': '查看您的问题单',
     'Troubleshoot a new issue': '解决一个新问题',
@@ -69,7 +69,7 @@ export default {
     'There was an error loading suggestions.': '加载建议时出错。',
     'There was an error loading solutions.': '加载解决方案时出错。',
     "Sorry, we're having a problem gathering your information.": '抱歉，我们在收集您的信息时遇到问题。',
-    'You need additional access to manage cases. Please contact <1>Customer Service</1> for assistance.': '您需要额外的权限来管理问题单。请联系<1>客户服务</1>寻求帮助。',
+    i18ManageCaseContactCustomerService: '您需要额外的权限来管理问题单。请联系<2>客户服务</2>寻求帮助。',
     '24x7 Contact': '7 天 24 小时联系',
     '24x7 Support': '7 天 24 小时支持',
     Delete: '删除',
@@ -152,7 +152,7 @@ export default {
     'Filters applied to this query': '应用于此查询的过滤器',
     'Manage bookmarked accounts': '管理已加为书签的帐户',
     'Manage groups': '管理组',
-    'Have an account or billing issue? <1>Contact customer service</1> for help.': '有与帐户或帐单相关的问题吗？ <1>联系客户服务</1>寻求帮助。',
+    i18contactCustomerService: '有与帐户或帐单相关的问题吗？ <2>联系客户服务</2>寻求帮助。',
     'Select the best category for your issue.': '选择最适合您问题的类别.',
     'Why are you opening a case?': '您为什么要创建问题单？',
     Continue: '继续',
@@ -160,7 +160,7 @@ export default {
     'Did you find a solution?': '您找到解决方案了吗？',
     'Issue summary': '问题摘要',
     'Drag and drop, or browse to upload a file': '通过拖放或浏览上传文件',
-    'Upload a <1>sosreport</1>to help us provide the best solutions for your system.': '上载 Insights 存档或 <1>sosreport</1>，以帮助我们为您的系统提供最佳解决方案。',
+    i18nUploadSosReport: '上载 Insights 存档或 <2>sosreport</2>，以帮助我们为您的系统提供最佳解决方案。',
     Recommendations: '建议',
     'What are you experiencing? What are you expecting to happen?': '您正在经历什么情况？您期望应该发生什么？',
     'Search by name or username': '按名称或用户名搜索',
@@ -178,7 +178,7 @@ export default {
     'Select a language for communicating with our support engineers': '选择与我们的支持工程师交流的语言',
     'Select a group': '选择一个组',
     'Select a group to view accounts': '选择一个组以查看帐户',
-    '<0>Learn more about our <1>production support service level agreement</1></0>': '<0><1>产品支持服务等级协议</1>的详细信息</0>',
+    i18ProductionSupportServiceLevelAgreement: '<2>产品支持服务等级协议</2>的详细信息',
     'Session restored successfully': '会话恢复成功',
     'Error restoring your session': '恢复会话时出错',
     'Continue session?': '继续会话？',
@@ -213,12 +213,10 @@ export default {
     'View this case': '查看此问题单',
     'Continue troubleshooting': '继续进行故障排除',
     'Case submitted': '支持问题单已提交',
-    '<0>Case {{caseNumber}}</0> has been submitted.': '<0>问题单</0>已提交。',
     'Failed to create your case': '无法创建问题单',
     "We'll be in contact with you shortly. Look for updates on this case.": '我们会尽快与您联系。查看关于这个问题单的更新。',
     'We have your available hours listed as:': '我们记录的您的有效时间为：',
     'Update preferences': '更新首选项',
-    'You should receive a response within <strong>{{ irt }}</strong>.\n                        &nbsp;<0>SLA information</0>': '“您应该在 <strong>{{ irt }}</strong> 内收到回复。\n&nbsp;<0>SLA 信息</0>',
     'Provide feedback': '提供反馈信息',
     'Preview case': '预览问题单',
     'Before submitting, review the information you entered.': '提交之前，请查看您输入的信息。',
@@ -374,9 +372,9 @@ export default {
     'Between {{agentName: props.chat.agent_name}} and {{visitorName: props.chat.visitor_name}}': '在 {{agentName: props.chat.agent_name}} 和 {{visitorName: props.chat.visitor_name}} 之间',
     'Chat transcript': '聊天记录',
     'Thank you for being a Red Hat Confirmed Stateside Support customer. CSS customers receive their support via a special case management system and a separate phone support number.': '感谢您为 Red Hat Confirmed Stateside Support 客户。CSS客户通过特殊问题单管理系统和单独的电话支持号码获得支持。',
-    'For opening a CSS support case, please visit <1>css-redhat.zendesk.com</1> or you may dial 888-472-0031 for phone support.': '要创建 CSS 支持问题单，请访问 <0>css-redhat.zendesk.com</0>，或拨打 888-472-0031 以获得电话支持。',
+    i18CSSZenDesk: '要创建 CSS 支持问题单，请访问 <2>css-redhat.zendesk.com</2>，或拨打 888-472-0031 以获得电话支持。',
     'Thank You,': '谢谢',
-    'You need a valid entitlement to create a case. Please contact <0>Customer Service</0> for assistance.': '您需要有效的权利才能创建问题单。请联系<0>客户服务</0>寻求帮助。',
+    i18ValidEntitlementContactCustomerService: '您需要有效的权利才能创建问题单。请联系<2>客户服务</2>寻求帮助。',
     'No active subscriptions': '没有有效的订阅',
     'No suggestions found.': '找不到建议',
     'Not available': '不可用',
@@ -387,7 +385,7 @@ export default {
     'You can also select a top product:': '您还可以选择一个顶级产品：',
     'Here are some common suggestions:': '以下是一些常见建议：',
     'Elaborate more on your issue': '详细说明您的问题',
-    "We noticed you chose 'Red Hat OpenShift Cluster Manager' as your selected Product. Is your issue related to our SaaS offering at <1> https://cloud.redhat.com/openshift/ </1>": "我们留意到您选择的“产品”为 'Red Hat OpenShift Cluster Manager'。您的问题是否与 <1> https://cloud.redhat.com/openshift/ </1> 提供的 SaaS 相关",
+    i18OrOCMProductText: "我们留意到您选择的“产品”为 'Red Hat OpenShift Cluster Manager'。您的问题是否与 <2> https://cloud.redhat.com/openshift/ </2> 提供的 SaaS 相关",
     'Download {fileName}': '下载 {fileName}',
     'Suggested fixes': '建议的修复',
     'There are new updates to suggested fixes after changing your products': '更改产品后，建议的修复有新的更新',
@@ -418,7 +416,7 @@ export default {
     Update: '更新（Update）',
     'Chat offline': '离线互动咨询',
     'Chat with support': '聊天支持',
-    'If you believe you should have permission to view this resource, please<1> contact Customer Service</1>for assistance. Your Red Hat login might not be associated with the right account for your organization, or there might be an issue with your subscription. Either way, Customer Service should be able to help you resolve the problem.': '如果您确定有查看此资源的权限，请 <1>联系客户服务</1>以获得帮助。您的红帽登录信息未能与您机构中的的正确帐户关联，或者您的订阅出现问题。无论是哪种原因，客户服务都能 帮助您解决问题。',
+    i18Case403: '如果您确定有查看此资源的权限，请 <1>联系客户服务</1>以获得帮助。您的红帽登录信息未能与您机构中的的正确帐户关联，或者您的订阅出现问题。无论是哪种原因，客户服务都能 帮助您解决问题。',
     'Account / Customer Service Request': '帐户/客户服务请求',
     Basic: 'BASIC',
     'Availability/Working hours': '可联系/正常工作的时间',
@@ -454,7 +452,7 @@ export default {
     Saturday: '周六',
     Sunday: '周日',
     'Bookmarked searches': '加为书签的搜索',
-    'If you feel the issue has become more severe or the case should be a higher priority, please provide a detailed comment, and the case will be reviewed by a support manager. <2>Learn more.</2>': '如果您发现问题愈发严重，或问题单应具有更高优先级，请提供详细信息，支持经理将会复核该问题单. <2>Learn more.</2>',
+    i18RequestEscalationLearnMore: '如果您发现问题愈发严重，或问题单应具有更高优先级，请提供详细信息，支持经理将会复核该问题单. <2>Learn more.</2>',
     'Private Notes': '专用备注',
     on: '于',
     'The credentials you provided are valid, but you do not have <strong>direct support from Red Hat.</strong>': '您提供的是有效凭证，但无法<strong>直接从红帽获得支持。</strong>',
@@ -535,7 +533,6 @@ export default {
     'Loading...': '正在加载...',
     "We couldn't find any matches. Revise your search for better results.": '我们找不到任何匹配项。请修改搜索以获得更理想的结果。',
     'Your account requires group access controls in order to manage other users.': '您的帐户需要组访问控制才能管理其他用户。',
-    'Your account requires group access controls in order to manage other users. <>More information</>.': '您的帐户需要组访问控制才能管理其他用户。<>更多信息</>。',
     "You don't have the right entitlement to create a case for this product.": '您无权为此产品创建问题单。',
     "You don't have the right entitlement to create a case for this product. Get an entitlement.": '您无权为此产品创建问题单。请申请权限。',
     "Owner doesn't have the right entitlement to create a case for this product.": '所有者无权为此产品创建问题单。',
@@ -567,7 +564,6 @@ export default {
     'Created by me': '由我创建',
     Create: '创建',
     "We're sorry": '十分抱歉，',
-    'Something happened on our end. If the error persists, please <>leave us feedback</>.': '发生了错误。如果错误仍然存在，请<>向我们反馈</>。',
     'More information': '更多信息',
     'Select a product': '选择一个产品',
     'Troubleshoot a product': '排查产品问题',
@@ -640,7 +636,7 @@ export default {
     'There was an error loading bookmarked accounts list': '加载收藏的帐户列表时出错',
     'Read only': '只读',
     'No access': '无访问权限',
-    'If you are behind a proxy server, please make sure all the endpoints from <1>https://*.redhat.com/*</1> are whitelisted.': '如果您使用了代理服务器，请确保将 <1>https://access.redhat.com/*</1> 中的所有端点列入白名单。',
+    i18PageWideErrorProxyConfig: '如果您使用了代理服务器，请确保将 <1>https://access.redhat.com/*</1> 中的所有端点列入白名单。',
     'Make sure you have an active internet connection.': '确保您的互联网连接有效。',
     'Something happened while getting your details.': '获取您的详细信息时发生问题。',
     'Failed to submit feedback.': '无法提交反馈。',
@@ -657,7 +653,6 @@ export default {
     'Customer view': '客户视图',
     'This field is only for customers on V4. If you are still on V3, then please add your Cluster Name to the environment details below.': '该字段仅适用于 V4 客户。如果您仍在使用 V3，请在下面的环境详细信息中添加集群名称。',
     "<strong>This field is only for customers on V4</strong>. For your convenience, we've added your Cluster Name to the environment details below.": '<strong>该字段仅适用于 V4 客户</strong>。为方便起见，我们已将您的集群名称添加到下面的环境详细信息中。',
-    '<strong>This field is only for customers on V4</strong>. <2>Add your Cluster Name</2> to the environment details below.': '<strong>该字段仅适用于 V4 客户</strong>。<2>将您的集群名称添加</2>到下面的环境详细信息中。',
     '24x7 Contact information': '全天候联系信息',
     'Your response was immediately sent to our web engineers for review.': '您的回复将立即发送给我们的 Web 工程师查看。',
     'This field is only for customers on V4. If you are still on V3, then please add your Cluster Name as a case comment.': '该字段仅适用于 V4 客户。如果您仍在使用 V3，请添加您的集群名称作为问题单注释。',
@@ -693,7 +688,7 @@ export default {
     'Step 3': '第 3 步',
     'Step 4': '第 4 步',
     'Step 5': '第 5 步',
-    'Have an account, billing, or subscription issue? Contact customer service for help.': '如果有与帐户、帐单或订阅相关的问题，请联系客户服务以获得帮助。',
+    i18nAccountBillingSubscription: '如果有与帐户、帐单或订阅相关的问题，请联系客户服务以获得帮助。',
     'Critical solutions have been triggered': '已触发严重级别的解决方案',
     'Critical solutions for your system': '与您的系统相关的严重级别的解决方案',
     'Solutions have been triggered for you based on file upload or common issues that currently have high visibility.': '根据您所上传的文件或当前常见的问题，已触发一些解决方案。',
@@ -720,10 +715,6 @@ export default {
     'Please select a version to edit': '请选择一个要编辑的版本',
     'Add a new section': '添加新内容',
     'Arrange Section': '组织内容',
-    // 'Have an account, billing, or subscription issue? Contact customer service for help.':
-    //     '如果有与帐户、帐单或订阅相关的问题，请联系客户服务以获得帮助。',
-    // 'Upload a sosreport to help us provide the best solutions for your system.':
-    //     '上传 Insights 以帮助我们为您的系统提供最佳解决方案。',
     'Please address the errors to proceed': '请修正错误以继续',
     'Include someone from your account to inform about the status of this case.': '包括来自您的帐户中的用户，以告知此问题单的状态。',
     "Yes, I'm, sure": '是的',

package/lib/esm/reducers/CaseReducer.d.ts

@@ -21,8 +21,8 @@ export declare const deleteNotifiedUsers: (dispatch: CaseReducerDispatchType, ca
 export declare const addingNotifiedUsers: (dispatch: CaseReducerDispatchType, caseNumber: string, addedUsers: IContact[]) => Promise<void>;
 export declare const clearSelectedAccount: (dispatch: CaseReducerDispatchType) => void;
 export declare const setCaseAccountNumber: (dispatch: CaseReducerDispatchType, accountNumber: string, isLoggedInUsersAccount?: boolean, loggedInUserAccount?: Partial<IAccount>) => Promise<void>;
-export declare const setCaseOwner: (dispatch: CaseReducerDispatchType, owner: IContact, product: string, abortSignalCaseGroup?: AbortSignal, abortSignalEntitlements?: AbortSignal, canUpdateCaseGroup?: boolean) => Promise<void>;
-export declare const fetchCaseGroupsForSSO: (dispatch: CaseReducerDispatchType, contactSsoUsername: string, canUpdateCaseGroup?: boolean, abortSignal?: AbortSignal) => Promise<void>;
+export declare const setCaseOwner: (dispatch: CaseReducerDispatchType, owner: IContact, product: string, abortSignalCaseGroup?: AbortSignal, abortSignalEntitlements?: AbortSignal, canUpdateCaseGroup?: boolean, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
+export declare const fetchCaseGroupsForSSO: (dispatch: CaseReducerDispatchType, contactSsoUsername: string, canUpdateCaseGroup?: boolean, abortSignal?: AbortSignal, caseGroupNumberToRestore?: string | undefined) => Promise<void>;
 export declare const updateCaseWithSession: (dispatch: CaseReducerDispatchType, sessionItem: ISessionItem, loggedInUserAccountNumber: string, loggedInUserContact: IContact, loggedInUserAccount?: Partial<IAccount>) => Promise<void>;
 export declare const fetchCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, loggedInUserRights: any, refresh?: boolean, previousState?: Partial<ICasePayload>) => Promise<void>;
 export declare const updateCaseDetails: (dispatch: CaseReducerDispatchType, caseNumber: string, caseDetails: Partial<ICasePayload>, dontSetDetails?: boolean) => Promise<never>;

package/lib/esm/reducers/CaseReducer.d.ts.map

@@ -1 +1 @@
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package/lib/esm/reducers/CaseReducer.js

@@ -322,7 +322,7 @@ export const setCaseAccountNumber = (dispatch, accountNumber, isLoggedInUsersAcc
         });
     }
 });
-export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abortSignalEntitlements, canUpdateCaseGroup = false) => __awaiter(void 0, void 0, void 0, function* () {
+export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abortSignalEntitlements, canUpdateCaseGroup = false, caseGroupNumberToRestore) => __awaiter(void 0, void 0, void 0, function* () {
     if (isEmpty(owner) || isEmpty(owner.ssoUsername)) {
         dispatch({
             type: CaseReducerConstants.caseDetailChanged,
@@ -347,7 +347,7 @@ export const setCaseOwner = (dispatch, owner, product, abortSignalCaseGroup, abo
         type: CaseReducerConstants.caseDetailChanged,
         payload: { caseDetails: { contactSSOName: owner.ssoUsername } },
     });
-    fetchCaseGroupsForSSO(dispatch, owner.ssoUsername, canUpdateCaseGroup, abortSignalCaseGroup);
+    fetchCaseGroupsForSSO(dispatch, owner.ssoUsername, canUpdateCaseGroup, abortSignalCaseGroup, caseGroupNumberToRestore);
     fetchCaseEntitlements(dispatch, owner.ssoUsername, product, abortSignalEntitlements);
 });
 const fetchCaseEntitlements = (dispatch, ssoUserName, product, abortSignal) => __awaiter(void 0, void 0, void 0, function* () {
@@ -371,8 +371,8 @@ const fetchCaseEntitlements = (dispatch, ssoUserName, product, abortSignal) => _
         });
     }
 });
-export const fetchCaseGroupsForSSO = (dispatch, contactSsoUsername, canUpdateCaseGroup = false, abortSignal) => __awaiter(void 0, void 0, void 0, function* () {
-    var _b;
+export const fetchCaseGroupsForSSO = (dispatch, contactSsoUsername, canUpdateCaseGroup = false, abortSignal, caseGroupNumberToRestore) => __awaiter(void 0, void 0, void 0, function* () {
+    var _b, _c;
     dispatch({
         type: CaseReducerConstants.caseStateChanged,
         payload: { ownersCaseGroups: getApiResourceObject([], true) },
@@ -380,12 +380,14 @@ export const fetchCaseGroupsForSSO = (dispatch, contactSsoUsername, canUpdateCas
     try {
         const response = yield publicApi.caseGroups.getCaseGroupsForSSO(contactSsoUsername, abortSignal);
         (response || []).sort((a, b) => a.name.localeCompare(b.name));
-        const defaultCaseGroup = find(response, (g) => g.isDefault);
+        const defaultCaseGroup = (_c = (!isEmpty(caseGroupNumberToRestore)
+            ? caseGroupNumberToRestore
+            : (_b = find(response, (g) => g.isDefault)) === null || _b === void 0 ? void 0 : _b.groupNum)) !== null && _c !== void 0 ? _c : '-1';
         dispatch({
             type: CaseReducerConstants.caseStateChanged,
             payload: { ownersCaseGroups: getApiResourceObject(response, false) },
         });
-        canUpdateCaseGroup && setCaseDetails(dispatch, { groupNumber: (_b = defaultCaseGroup === null || defaultCaseGroup === void 0 ? void 0 : defaultCaseGroup.groupNum) !== null && _b !== void 0 ? _b : '-1' });
+        canUpdateCaseGroup && setCaseDetails(dispatch, { groupNumber: defaultCaseGroup });
     }
     catch (e) {
         dispatch({
@@ -399,21 +401,21 @@ const getSelectedNotificationContactsFromSession = (contacts, notidiedUsers) =>
     return filter(contacts, (c) => notidiedUsers.includes(c.ssoUsername));
 };
 export const updateCaseWithSession = (dispatch, sessionItem, loggedInUserAccountNumber, loggedInUserContact, loggedInUserAccount = {}) => __awaiter(void 0, void 0, void 0, function* () {
-    var _c, _d, _e, _f;
+    var _d, _e, _f, _g;
     const caseDetails = getCaseFromSessionDetails(sessionItem, loggedInUserAccountNumber, loggedInUserContact.ssoUsername);
     setCaseDetails(dispatch, caseDetails);
     setCaseAccountNumber(dispatch, caseDetails.accountNumberRef, caseDetails.accountNumberRef === loggedInUserAccountNumber, loggedInUserAccount);
     const { sessionDetails } = sessionItem;
     // Set owner and Notified users
-    const notifiedUsersExternal = (_d = (_c = sessionDetails.notifiedUsersExternal) === null || _c === void 0 ? void 0 : _c.split(',')) !== null && _d !== void 0 ? _d : [];
-    const notifiedUsersInternal = (_f = (_e = sessionDetails.notifiedUsersInternal) === null || _e === void 0 ? void 0 : _e.split(',')) !== null && _f !== void 0 ? _f : [];
+    const notifiedUsersExternal = (_e = (_d = sessionDetails.notifiedUsersExternal) === null || _d === void 0 ? void 0 : _d.split(',')) !== null && _e !== void 0 ? _e : [];
+    const notifiedUsersInternal = (_g = (_f = sessionDetails.notifiedUsersInternal) === null || _f === void 0 ? void 0 : _f.split(',')) !== null && _g !== void 0 ? _g : [];
     const allRelevantContacts = yield getAllRelevantContacts(loggedInUserContact, caseDetails.accountNumberRef, caseDetails.contactSSOName, notifiedUsersExternal, notifiedUsersInternal);
     const owner = find(allRelevantContacts, (c) => c.ssoUsername === caseDetails.contactSSOName);
     const selectedNotificationContacts = getSelectedNotificationContactsFromSession(allRelevantContacts, [
         ...notifiedUsersExternal,
         ...notifiedUsersInternal,
     ]);
-    setCaseOwner(dispatch, owner, '', undefined, undefined, true);
+    setCaseOwner(dispatch, owner, '', undefined, undefined, true, caseDetails === null || caseDetails === void 0 ? void 0 : caseDetails.groupNumber);
     setNotifiedUser(dispatch, selectedNotificationContacts);
     const sessionCepDetails = yield pcm.preCase.session.getSessionCepDetails(sessionItem.session.id);
     if (!isEmpty(sessionCepDetails) &&
@@ -459,7 +461,7 @@ const getAllRelevantContacts = (loggedInUserContact, caseAccountNumber, contactS
     }
 });
 export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, refresh = false, previousState = {}) => __awaiter(void 0, void 0, void 0, function* () {
-    var _g;
+    var _h;
     dispatch({ type: CaseReducerConstants.requestCaseDetails, payload: { caseDetails: { caseNumber } } });
     try {
         const data = yield publicApi.kase.getCase(caseNumber);
@@ -498,7 +500,7 @@ export const fetchCaseDetails = (dispatch, caseNumber, loggedInUserRights, refre
             firstCaseInactivityWarningSentAt: (data === null || data === void 0 ? void 0 : data.firstCaseInactivityWarningSentAt) || undefined,
             secondCaseInactivityWarningSentAt: (data === null || data === void 0 ? void 0 : data.secondCaseInactivityWarningSentAt) || undefined,
             groupName: data.groupName || '',
-            remoteSessionTermsAcked: (_g = data.remoteSessionTermsAcked) !== null && _g !== void 0 ? _g : false,
+            remoteSessionTermsAcked: (_h = data.remoteSessionTermsAcked) !== null && _h !== void 0 ? _h : false,
         };
         caseDetails.chats = data === null || data === void 0 ? void 0 : data.chats;
         caseDetails.comments = data === null || data === void 0 ? void 0 : data.comments;

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/troubleshoot",
-    "version": "0.2.35",
+    "version": "0.2.39",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -73,10 +73,10 @@
         "@progress/kendo-drawing": "^1.6.0",
         "@progress/kendo-react-pdf": "^3.12.0",
         "@rh-support/api": "0.3.9",
-        "@rh-support/components": "1.1.17",
-        "@rh-support/react-context": "0.2.19",
+        "@rh-support/components": "1.1.19",
+        "@rh-support/react-context": "0.2.21",
         "@rh-support/types": "0.2.0",
-        "@rh-support/user-permissions": "0.2.13",
+        "@rh-support/user-permissions": "0.2.14",
         "@rh-support/utils": "0.2.13",
         "@types/react-redux": "^7.1.12",
         "@types/redux": "^3.6.0",
@@ -142,5 +142,5 @@
         "not ie <= 11",
         "not op_mini all"
     ],
-    "gitHead": "76d987895943b6cb401d9dae98424e50cdedb38f"
+    "gitHead": "cc2251e88d4484f4eb68bcd095bf719d140f89e9"
 }