@rh-support/cases 2.6.173 → 2.6.178

package/lib/esm/utils/caseListMapper.js

@@ -0,0 +1,36 @@
+export function mapGraphQLCaseToCaseListItem(node) {
+    var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3;
+    const isEscalated = ((_a = node.IsEscalated) === null || _a === void 0 ? void 0 : _a.value) === true;
+    return {
+        id: node.Id || '',
+        case_number: ((_b = node.CaseNumber__c) === null || _b === void 0 ? void 0 : _b.value) || '',
+        case_summary: ((_c = node.Subject) === null || _c === void 0 ? void 0 : _c.value) || '',
+        case_status: ((_d = node.Status) === null || _d === void 0 ? void 0 : _d.value) || '',
+        case_severity: ((_e = node.Priority) === null || _e === void 0 ? void 0 : _e.value) || '',
+        case_product: ((_h = (_g = (_f = node.Product) === null || _f === void 0 ? void 0 : _f.ParentProduct__r) === null || _g === void 0 ? void 0 : _g.Name) === null || _h === void 0 ? void 0 : _h.value)
+            ? [node.Product.ParentProduct__r.Name.value]
+            : ((_k = (_j = node.Product) === null || _j === void 0 ? void 0 : _j.Name) === null || _k === void 0 ? void 0 : _k.value)
+                ? [node.Product.Name.value]
+                : [],
+        case_version: ((_m = (_l = node.Product) === null || _l === void 0 ? void 0 : _l.VersionName__c) === null || _m === void 0 ? void 0 : _m.value) || '',
+        case_type: ((_o = node.Type) === null || _o === void 0 ? void 0 : _o.value) || '',
+        case_accountNumber: ((_p = node.Account_Number__c) === null || _p === void 0 ? void 0 : _p.value) || '',
+        case_contactName: ((_r = (_q = node.Owner) === null || _q === void 0 ? void 0 : _q.Name) === null || _r === void 0 ? void 0 : _r.value) || '',
+        case_owner: ((_t = (_s = node.Owner) === null || _s === void 0 ? void 0 : _s.Name) === null || _t === void 0 ? void 0 : _t.value) || '',
+        case_createdByName: ((_v = (_u = node.CreatedBy) === null || _u === void 0 ? void 0 : _u.Name) === null || _v === void 0 ? void 0 : _v.value) || '',
+        case_createdDate: ((_w = node.CreatedDate) === null || _w === void 0 ? void 0 : _w.value) || '',
+        case_lastModifiedByName: ((_y = (_x = node.LastModifiedBy) === null || _x === void 0 ? void 0 : _x.Name) === null || _y === void 0 ? void 0 : _y.value) || '',
+        case_lastModifiedDate: ((_z = node.LastModifiedDate) === null || _z === void 0 ? void 0 : _z.value) || '',
+        case_last_public_update_by: ((_1 = (_0 = node.LastModifiedBy) === null || _0 === void 0 ? void 0 : _0.Name) === null || _1 === void 0 ? void 0 : _1.value) || '',
+        case_last_public_update_date: ((_2 = node.LastModifiedDate) === null || _2 === void 0 ? void 0 : _2.value) || '',
+        case_customer_escalation: isEscalated,
+        case_closedDate: ((_3 = node.ClosedDate) === null || _3 === void 0 ? void 0 : _3.value) || '',
+        case_folderName: '',
+        case_folderNumber: '',
+        case_alternate_id: '',
+        uri: '',
+    };
+}
+export function mapGraphQLResponseToCaseList(edges) {
+    return edges.map((edge) => mapGraphQLCaseToCaseListItem(edge.node));
+}

package/lib/esm/utils/caseListVariablesBuilder.d.ts

@@ -0,0 +1,13 @@
+import { ICaseListFilterState } from '../components/case-list/CaseListFilterReducer';
+export declare function getOwnerFederationIdsToResolve(filterState: ICaseListFilterState): string[];
+export interface IGraphQLCaseListVariables {
+    after?: string;
+    first: number;
+    where?: Record<string, unknown>;
+    orderBy?: Record<string, unknown>;
+}
+export interface IResolvedUserIds {
+    ownerUserIds?: string[];
+}
+export declare function createGraphQLVariablesFromFilterState(filterState: ICaseListFilterState, resolvedUserIds?: IResolvedUserIds): IGraphQLCaseListVariables;
+//# sourceMappingURL=caseListVariablesBuilder.d.ts.map

package/lib/esm/utils/caseListVariablesBuilder.d.ts.map

@@ -0,0 +1 @@
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package/lib/esm/utils/caseListVariablesBuilder.js

@@ -0,0 +1,160 @@
+import { getTechnicalSupportRecordTypeId } from '@rh-support/utils';
+import { caseListSortColumnIdsToGraphQLMap } from '../enums/case';
+import { SolrKeys, SolrPivotKeys } from '../enums/filters';
+import { expandStatusGroupsToApiValues } from './statusUtils';
+export function getOwnerFederationIdsToResolve(filterState) {
+    const { filterInfo } = filterState;
+    if (!filterInfo)
+        return [];
+    const ownerSso = filterInfo[SolrKeys.caseOwner];
+    const contactSso = filterInfo[SolrKeys.caseContactSSO];
+    return [...new Set([...(ownerSso || []), ...(contactSso || [])])];
+}
+function buildOrderByFromSortInfo(sortInfo) {
+    var _a;
+    if (!(sortInfo === null || sortInfo === void 0 ? void 0 : sortInfo.column))
+        return { LastModifiedDate: { order: 'DESC' } };
+    const gqlField = caseListSortColumnIdsToGraphQLMap[sortInfo.column];
+    if (!gqlField)
+        return { LastModifiedDate: { order: 'DESC' } };
+    return { [gqlField]: { order: ((_a = sortInfo.direction) === null || _a === void 0 ? void 0 : _a.toUpperCase()) || 'DESC' } };
+}
+function flattenAccountNumbers(accountFilters) {
+    const numbers = [];
+    accountFilters.forEach((item) => {
+        if (Array.isArray(item.key)) {
+            numbers.push(...item.key);
+        }
+        else if (item.key) {
+            numbers.push(item.key);
+        }
+    });
+    return [...new Set(numbers)];
+}
+function buildStatusFilter(statuses) {
+    if (!(statuses === null || statuses === void 0 ? void 0 : statuses.length))
+        return undefined;
+    const expandedStatuses = expandStatusGroupsToApiValues(statuses);
+    return { Status: { in: expandedStatuses } };
+}
+function buildProductFilter(products) {
+    const conditions = [];
+    const parentProductIds = [];
+    const childProductIds = [];
+    products.forEach((product) => {
+        const versions = product[SolrKeys.version];
+        if (versions === null || versions === void 0 ? void 0 : versions.length) {
+            let hasVersionIds = false;
+            versions.forEach((version) => {
+                if (version.productId) {
+                    childProductIds.push(version.productId);
+                    hasVersionIds = true;
+                }
+            });
+            // Fallback: if versions lack IDs (resolution failed), use parent product ID
+            if (!hasVersionIds && product.productId) {
+                parentProductIds.push(product.productId);
+            }
+        }
+        else if (product.productId) {
+            parentProductIds.push(product.productId);
+        }
+    });
+    if (childProductIds.length) {
+        conditions.push({ ProductId: { in: childProductIds } });
+    }
+    if (parentProductIds.length) {
+        conditions.push({ Product: { ParentProduct__c: { in: parentProductIds } } });
+    }
+    return conditions;
+}
+function buildKeywordSearchFilter(queryString) {
+    if (!queryString)
+        return undefined;
+    const keyword = queryString.replace(/\*$/g, '').trim();
+    if (!keyword)
+        return undefined;
+    const caseNumberPattern = /^\d{8}$/;
+    if (caseNumberPattern.test(keyword)) {
+        return { CaseNumber__c: { eq: keyword } };
+    }
+    const likeValue = `%${keyword}%`;
+    return {
+        or: [{ Subject: { like: likeValue } }, { CaseNumber__c: { like: likeValue } }],
+    };
+}
+export function createGraphQLVariablesFromFilterState(filterState, resolvedUserIds) {
+    var _a;
+    const { paginationInfo, sortInfo, filterInfo, filterQueryInfo } = filterState;
+    const first = (paginationInfo === null || paginationInfo === void 0 ? void 0 : paginationInfo.pageSize) || 10;
+    const orderBy = buildOrderByFromSortInfo(sortInfo);
+    const andConditions = [];
+    if (filterInfo) {
+        const statusFilter = buildStatusFilter(filterInfo[SolrKeys.status]);
+        if (statusFilter)
+            andConditions.push(statusFilter);
+        const severities = filterInfo[SolrKeys.severity];
+        if (severities === null || severities === void 0 ? void 0 : severities.length) {
+            andConditions.push({ Priority: { in: severities } });
+        }
+        const accounts = filterInfo[SolrKeys.accountNumber];
+        if (accounts === null || accounts === void 0 ? void 0 : accounts.length) {
+            const accountNumbers = flattenAccountNumbers(accounts);
+            if (accountNumbers.length) {
+                andConditions.push({ Account_Number__c: { in: accountNumbers } });
+            }
+        }
+        // Product filter: uses stored parent/child Product2 IDs from filter state
+        const products = filterInfo[SolrPivotKeys.product_version];
+        if (products === null || products === void 0 ? void 0 : products.length) {
+            const productConditions = buildProductFilter(products);
+            if (productConditions.length === 1) {
+                andConditions.push(productConditions[0]);
+            }
+            else if (productConditions.length > 1) {
+                andConditions.push({ or: productConditions });
+            }
+        }
+        const types = filterInfo[SolrKeys.type];
+        if (types === null || types === void 0 ? void 0 : types.length) {
+            andConditions.push({ Type: { in: types } });
+        }
+        const createdBySso = filterInfo[SolrKeys.createdBySsoUsername];
+        const ssoOrConditions = [];
+        if ((_a = resolvedUserIds === null || resolvedUserIds === void 0 ? void 0 : resolvedUserIds.ownerUserIds) === null || _a === void 0 ? void 0 : _a.length) {
+            ssoOrConditions.push({ OwnerId: { in: resolvedUserIds.ownerUserIds } });
+        }
+        if (createdBySso === null || createdBySso === void 0 ? void 0 : createdBySso.length) {
+            ssoOrConditions.push({ CreatedBy: { FederationIdentifier: { in: createdBySso } } });
+        }
+        if (ssoOrConditions.length === 1) {
+            andConditions.push(ssoOrConditions[0]);
+        }
+        else if (ssoOrConditions.length > 1) {
+            andConditions.push({ or: ssoOrConditions });
+        }
+        // TODO: Add group filter (case_folderNumber) when GraphQL field is available
+        // TODO: Add case_alternate_id filter when GraphQL field is available
+    }
+    const escalation = filterInfo === null || filterInfo === void 0 ? void 0 : filterInfo[SolrKeys.escalation];
+    const technicalSupportId = getTechnicalSupportRecordTypeId();
+    if (technicalSupportId) {
+        andConditions.push({ RecordTypeId: { eq: technicalSupportId } });
+    }
+    if (escalation === null || escalation === void 0 ? void 0 : escalation.length) {
+        andConditions.push({ IsEscalated: { eq: true } });
+    }
+    if (filterQueryInfo === null || filterQueryInfo === void 0 ? void 0 : filterQueryInfo.queryString) {
+        const keywordFilter = buildKeywordSearchFilter(filterQueryInfo.queryString);
+        if (keywordFilter)
+            andConditions.push(keywordFilter);
+    }
+    let where;
+    if (andConditions.length === 1) {
+        where = andConditions[0];
+    }
+    else if (andConditions.length > 1) {
+        where = { and: andConditions };
+    }
+    return { first, where, orderBy };
+}

package/lib/esm/utils/caseSearchUtils.d.ts.map

@@ -1 +1 @@
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package/lib/esm/utils/caseSearchUtils.js

@@ -328,6 +328,7 @@ function createURLQueryFromFilterState(filterState) {
     return finalQuery;
 }
 function createFilterStateFromUrlQuery(urlQuery, globalMetadataState, pageSize, currentPage, searchType = CaseSearchQueryType.BASIC) {
+    var _a;
     const { paginationInfo: defaultPaginationInfo, sortInfo: defaultSortInfo, filterInfo: defaultFilterInfo, filterQueryInfo: defaultFilterQueryInfo, } = initialCaseFilterState;
     const [filters = '', sortQuery] = (urlQuery || '').split(/orderBy/i);
     const paginationInfoFromUrl = {
@@ -341,7 +342,7 @@ function createFilterStateFromUrlQuery(urlQuery, globalMetadataState, pageSize,
         sortInfo = { column, direction: direction };
     }
     const filterInfo = {};
-    const _a = parseSolrQuery(filters), { keyword: queryString = [''] } = _a, restFilters = __rest(_a, ["keyword"]);
+    const _b = parseSolrQuery(filters), { keyword: queryString = [''] } = _b, restFilters = __rest(_b, ["keyword"]);
     const filterQueryInfo = merge({}, defaultFilterQueryInfo, {
         queryString: queryString[0].replace(/\\"/g, '"'),
         type: searchType,
@@ -358,6 +359,9 @@ function createFilterStateFromUrlQuery(urlQuery, globalMetadataState, pageSize,
             }
         }
     });
+    if ((_a = filterInfo[SolrPivotKeys.product_version]) === null || _a === void 0 ? void 0 : _a.length) {
+        enrichProductFilterWithIds(filterInfo[SolrPivotKeys.product_version], globalMetadataState);
+    }
     const parsedQuery = filterQueryInfo.type === CaseSearchQueryType.ADVANCED
         ? createUserFriendlyQueryFromFilterStateAdvancedSearch(filterInfo, filterQueryInfo.queryString)
         : '';
@@ -371,6 +375,7 @@ function createFilterStateFromUrlQuery(urlQuery, globalMetadataState, pageSize,
 }
 // advanced query
 function createFilterStateFromAdvancedQuery(queryString, globalMetadataState, currentFilterState, parsedQuery = '', type = CaseSearchQueryType.BASIC) {
+    var _a;
     const filterObj = parseSolrQuery(queryString);
     const newFilterInfo = {};
     let advanceToBasicQuery = [];
@@ -420,6 +425,9 @@ function createFilterStateFromAdvancedQuery(queryString, globalMetadataState, cu
         }
         delete newFilterInfo[SolrKeys.version];
     }
+    if ((_a = newFilterInfo[SolrPivotKeys.product_version]) === null || _a === void 0 ? void 0 : _a.length) {
+        enrichProductFilterWithIds(newFilterInfo[SolrPivotKeys.product_version], globalMetadataState);
+    }
     const filterState = Object.assign(Object.assign({}, currentFilterState), { filterQueryInfo: Object.assign(Object.assign({}, currentFilterState.filterQueryInfo), { queryString: advanceToBasicQuery.join(' AND '), parsedQuery,
             type }), filterInfo: Object.assign(Object.assign({}, initialCaseFilterState.filterInfo), newFilterInfo) });
     return filterState;
@@ -553,4 +561,21 @@ function generateProductVersionPivotValue(values) {
             };
     });
 }
+/**
+ * Enriches product filter objects (from URL) with their parent Product2 IDs
+ * by matching product names against the allProducts metadata loaded at startup.
+ * This allows buildProductFilter to use ParentProduct__c when version IDs aren't yet resolved.
+ */
+function enrichProductFilterWithIds(products, globalMetadataState) {
+    var _a, _b;
+    const allProductsList = ((_b = (_a = globalMetadataState === null || globalMetadataState === void 0 ? void 0 : globalMetadataState.allProducts) === null || _a === void 0 ? void 0 : _a.data) === null || _b === void 0 ? void 0 : _b.productsResult) || [];
+    products.forEach((prod) => {
+        if (prod.productId)
+            return;
+        const matched = allProductsList.find((p) => p.name === prod.value || p.product === prod.value);
+        if (matched === null || matched === void 0 ? void 0 : matched.productId) {
+            prod.productId = matched.productId;
+        }
+    });
+}
 export { createSolrQueryFromFilterState, createUserFriendlyQueryFromFilterState, createUserFriendlyQueryFromFilterStateAdvancedSearch, createQueryForCSVDownload, createSFDCQueryFromFilterState, mapSFDCCaseListToSolrCaseList, createURLQueryFromFilterState, createFilterStateFromUrlQuery, createAdvancedSearchQueryFromFilterState, createFilterStateFromAdvancedQuery, };

package/lib/esm/utils/constants.d.ts

@@ -1,3 +1,5 @@
+export declare const PORTAL_STATUS_GROUPS: Record<string, string[]>;
+export declare const PORTAL_DISPLAY_STATUSES: string[];
 export declare const filterNamesMap: {
     readonly case_status: any;
     readonly case_severity: any;
@@ -16,7 +18,6 @@ export declare const filterNamesMap: {
     readonly case_createdby_sso_username: any;
     readonly case_contact_sso_username: any;
     readonly case_type: any;
-    readonly case_private: any;
     readonly usernameFilterTitle: any;
 };
 export declare const UpdatedCaseDataEvent = "PCM-Next > case-list-data-background-refresh";

package/lib/esm/utils/constants.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"constants.d.ts","sourceRoot":"","sources":["../../../src/utils/constants.ts"],"names":[],"mappings":"AAMA,eAAO,MAAM,cAAc;;;;;;;;;;;;;;;;;;;;CA0D1B,CAAC;AAEF,eAAO,MAAM,oBAAoB,iDAAiD,CAAC"}
+{"version":3,"file":"constants.d.ts","sourceRoot":"","sources":["../../../src/utils/constants.ts"],"names":[],"mappings":"AAIA,eAAO,MAAM,oBAAoB,EAAE,MAAM,CAAC,MAAM,EAAE,MAAM,EAAE,CAYzD,CAAC;AAEF,eAAO,MAAM,uBAAuB,UAAoC,CAAC;AAIzE,eAAO,MAAM,cAAc;;;;;;;;;;;;;;;;;;;CAuD1B,CAAC;AAEF,eAAO,MAAM,oBAAoB,iDAAiD,CAAC"}

package/lib/esm/utils/constants.js

@@ -1,5 +1,19 @@
 import i18n from 'i18next';
 import { SolrKeys } from '../enums/filters';
+export const PORTAL_STATUS_GROUPS = {
+    'In Progress': [
+        'New',
+        'In Progress',
+        'Needs New Owner',
+        'Waiting on Collab',
+        'Waiting on Engineering',
+        'Waiting on Sales',
+        'Waiting on 3rd Party Vendor',
+    ],
+    'Waiting on Customer': ['Waiting on Customer Action Required', 'Waiting on Customer Solution Delivered'],
+    Closed: ['Closed'],
+};
+export const PORTAL_DISPLAY_STATUSES = Object.keys(PORTAL_STATUS_GROUPS);
 // used for adding title text for different solr fields
 // test
 export const filterNamesMap = {
@@ -54,9 +68,6 @@ export const filterNamesMap = {
     get [SolrKeys.type]() {
         return i18n.t('Support type');
     },
-    get [SolrKeys.isPrivate]() {
-        return i18n.t('Private');
-    },
     get usernameFilterTitle() {
         return i18n.t('Username');
     },

package/lib/esm/utils/mockSolrResponse.js

@@ -319,7 +319,7 @@ export const mockSolrResponse = {
                 'dfisher dummy test',
                 0,
             ],
-            case_severity: ['1 (Urgent)', 2335, '2 (High)', 158, '3 (Normal)', 5984, '4 (Low)', 9338],
+            case_severity: ['1 (Urgent)', 2335, '2 (High)', 158, '3 (Medium)', 5984, '4 (Low)', 9338],
             case_status: ['Closed', 6348, 'Waiting on Customer', 8, 'Waiting on Red Hat', 11459],
         },
         facet_ranges: {},

package/lib/esm/utils/statusUtils.d.ts

@@ -0,0 +1,3 @@
+export declare function expandStatusGroupsToApiValues(selectedStatuses: string[]): string[];
+export declare function mapSfdcStatusToPortalStatus(sfdcStatus: string): string;
+//# sourceMappingURL=statusUtils.d.ts.map

package/lib/esm/utils/statusUtils.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"statusUtils.d.ts","sourceRoot":"","sources":["../../../src/utils/statusUtils.ts"],"names":[],"mappings":"AAEA,wBAAgB,6BAA6B,CAAC,gBAAgB,EAAE,MAAM,EAAE,GAAG,MAAM,EAAE,CAWlF;AAED,wBAAgB,2BAA2B,CAAC,UAAU,EAAE,MAAM,GAAG,MAAM,CAOtE"}

package/lib/esm/utils/statusUtils.js

@@ -0,0 +1,22 @@
+import { PORTAL_STATUS_GROUPS } from './constants';
+export function expandStatusGroupsToApiValues(selectedStatuses) {
+    const expanded = [];
+    selectedStatuses.forEach((status) => {
+        const group = PORTAL_STATUS_GROUPS[status];
+        if (group) {
+            expanded.push(...group);
+        }
+        else {
+            expanded.push(status);
+        }
+    });
+    return expanded;
+}
+export function mapSfdcStatusToPortalStatus(sfdcStatus) {
+    for (const [portalStatus, sfdcStatuses] of Object.entries(PORTAL_STATUS_GROUPS)) {
+        if (sfdcStatuses.includes(sfdcStatus)) {
+            return portalStatus;
+        }
+    }
+    return sfdcStatus;
+}

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/cases",
-    "version": "2.6.173",
+    "version": "2.6.178",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -40,16 +40,17 @@
         "@patternfly/react-core": "6.2.1",
         "@patternfly/react-table": "6.2.1",
         "@rh-support/components": "2.5.165",
-        "@rh-support/react-context": "2.5.263",
+        "@rh-support/react-context": "2.5.268",
         "@rh-support/types": "2.0.26",
-        "@rh-support/user-permissions": "2.5.111",
-        "@rh-support/utils": "2.5.92",
+        "@rh-support/user-permissions": "2.5.122",
+        "@rh-support/utils": "2.5.105",
         "localforage": "^1.10.0",
         "lodash": "^4.17.21",
         "pegjs": "^0.10.0",
         "react": "18.2.0",
         "react-dom": "18.2.0",
         "react-i18next": "15.6.0",
+        "react-intersection-observer": "^10.0.3",
         "react-router-dom": "^5.1.2",
         "solr-query-builder": "1.0.1"
     },
@@ -92,5 +93,5 @@
         "defaults and supports es6-module",
         "maintained node versions"
     ],
-    "gitHead": "807e479fdf2ee11467e286baeceb5856f0f32c00"
+    "gitHead": "2b2c0e7650d4c5d94856ae246c3e5a6c7ae9e75d"
 }