@rh-support/cases 0.2.24 → 0.2.28

package/lib/esm/components/case-list/CaseList.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseList.d.ts","sourceRoot":"","sources":["../../../../src/components/case-list/CaseList.tsx"],"names":[],"mappings":"AAAA,OAAO,wBAAwB,CAAC;AAChC,OAAO,0BAA0B,CAAC;AA4BlC,OAAO,EAAE,cAAc,EAAE,MAAM,0BAA0B,CAAC;AAC1D,OAAO,EAKH,0BAA0B,EAI7B,MAAM,mBAAmB,CAAC;AAK3B,OAAO,EAAE,mBAAmB,EAAe,MAAM,cAAc,CAAC;AAEhE,OAAO,EAAE,oBAAoB,EAAE,MAAM,IAAI,CAAC;AAK1C,OAAO,EAAgB,WAAW,EAA2B,MAAM,uBAAuB,CAAC;AA4B3F,UAAU,MAAM;IACZ,UAAU,EAAE,mBAAmB,CAAC,oBAAoB,CAAC,CAAC;CACzD;AAED,MAAM,WAAW,uBAAwB,SAAQ,cAAc;IAC3D,YAAY,EAAE,cAAc,EAAE,CAAC;CAClC;AAED,oBAAY,YAAY,GAAG,0BAA0B,CAAC,WAAW,EAAE,uBAAuB,CAAC,CAAC;AAM5F,MAAM,WAAW,gBAAgB;IAC7B,CAAC,GAAG,EAAE,MAAM,GAAG,aAAa,CAAC;CAChC;AAED,MAAM,WAAW,aAAa;IAC1B,SAAS,EAAE,MAAM,CAAC;IAClB,QAAQ,EAAE,MAAM,CAAC;IACjB,eAAe,EAAE,MAAM,CAAC;IACxB,cAAc,EAAE,MAAM,CAAC;IACvB,cAAc,EAAE,MAAM,CAAC;CAC1B;AAED,wBAAgB,QAAQ,CAAC,KAAK,EAAE,MAAM,eAucrC"}

package/lib/esm/components/case-list/CaseList.js

@@ -15,9 +15,8 @@ import AngleDoubleLeftIcon from '@patternfly/react-icons/dist/js/icons/angle-dou
 import AngleDoubleRightIcon from '@patternfly/react-icons/dist/js/icons/angle-double-right-icon';
 import AngleDoubleUpIcon from '@patternfly/react-icons/dist/js/icons/angle-double-up-icon';
 import { ErrorBoundary, ToastNotification, useBreakpoint, useDocumentTitle, useForceUpdate, usePrevious, } from '@rh-support/components';
-import { fetchCaseGroupsForSSO, fetchCaseTypes, GlobalMetadataDispatchContext, GlobalMetadataStateContext, setUserPreferences, updateUserPreferences, UserPreferencesKeys, } from '@rh-support/react-context';
-import { getConfigField, getStringifiedParams, getUrlParsedParams, haventLoadedMetadata, PCM_CONFIG_FIELD_TYPE, pendoTrackEvent, solrResponseToFacetFields, solrResponseToPivotFields, } from '@rh-support/utils';
-import every from 'lodash/every';
+import { fetchAllStatuses, fetchCaseGroupsForSSO, fetchCaseSeverities, fetchCaseTypes, fetchProducts, GlobalMetadataDispatchContext, GlobalMetadataStateContext, setUserPreferences, updateUserPreferences, UserPreferencesKeys, } from '@rh-support/react-context';
+import { getStringifiedParams, getUrlParsedParams, haventLoadedMetadata, haventLoadedProductsMetadata, pendoTrackEvent, solrResponseToFacetFields, solrResponseToPivotFields, } from '@rh-support/utils';
 import get from 'lodash/get';
 import some from 'lodash/some';
 import React, { useContext, useEffect, useRef, useState } from 'react';
@@ -48,7 +47,7 @@ export function CaseList(props) {
     const { caseList, pivotValues, isFetching, filterValuesFromFacetResponse, currentQuery } = useCaseListStateContext();
     const CaseListDispatch = useCaseListDispatchContext();
     const breakPoint = useBreakpoint();
-    const { globalMetadataState, globalMetadataState: { caseGroups, loggedInUserJwtToken, loggedInUserRights, loggedInUsersAccount, userPreferences, managedAccounts, bookmarkedAccounts, bookmarkedGroupAccounts, allCaseTypes, pcmConfig, }, } = useContext(GlobalMetadataStateContext);
+    const { globalMetadataState, globalMetadataState: { caseGroups, loggedInUserJwtToken, loggedInUserRights, loggedInUsersAccount, userPreferences, managedAccounts, bookmarkedAccounts, bookmarkedGroupAccounts, allCaseTypes, allCaseSeverities, allCaseStatuses, allProducts, }, } = useContext(GlobalMetadataStateContext);
     const location = useLocation();
     const searchParams = getUrlParsedParams(location.search);
     const queryFromUrl = searchParams[FILTER_URL_QUERY_SEARCH_PARAM];
@@ -68,11 +67,10 @@ export function CaseList(props) {
     const prevSearchType = usePrevious(filterState.filterQueryInfo.type);
     let isSearchTypeChanged = filterState.filterQueryInfo.type !== prevSearchType;
     const [hasError, setHasError] = useState(null);
-    const alwaysUseSFDC = getConfigField(pcmConfig.data, 'alwaysUseSFDC', PCM_CONFIG_FIELD_TYPE.FEATURE_FLAG);
-    // sfdc call should be called only when we don't have any filter applied
-    const forceSfdcSearch = () => every(filterState.filterInfo, (filter) => filter.length === 0);
+    const [isSolrSearchDown, setSolrSearchDown] = useState(false);
     function getCases(currentFilterState) {
         return __awaiter(this, void 0, void 0, function* () {
+            let showError;
             try {
                 setIsFetching(CaseListDispatch, true);
                 setHasError(false);
@@ -83,10 +81,12 @@ export function CaseList(props) {
                 // recreate a new AbortController for each call
                 let controller = new AbortController();
                 abortControllerRef.current = controller;
-                const res = yield getCaseList(currentFilterState, loggedInUserRights.data, loggedInUsersAccount.data, controller.signal, forceSfdcSearch(), alwaysUseSFDC);
-                setFilterValuesFromFacetResponse(CaseListDispatch, solrResponseToFacetFields(res));
-                setPivotValues(CaseListDispatch, solrResponseToPivotFields(res));
-                setCaseList(CaseListDispatch, res.response);
+                const { caseListResponse, isSolrSearchDownSFDCUp, showErrorMessage } = yield getCaseList(currentFilterState, loggedInUserRights.data, loggedInUsersAccount.data, controller.signal);
+                showError = showErrorMessage;
+                setSolrSearchDown(isSolrSearchDownSFDCUp);
+                setFilterValuesFromFacetResponse(CaseListDispatch, solrResponseToFacetFields(caseListResponse));
+                setPivotValues(CaseListDispatch, solrResponseToPivotFields(caseListResponse));
+                setCaseList(CaseListDispatch, caseListResponse.response);
                 setIsFetching(CaseListDispatch, false);
             }
             catch (err) {
@@ -94,7 +94,7 @@ export function CaseList(props) {
                 if (!isAbortError) {
                     setIsFetching(CaseListDispatch, false);
                     setHasError(true);
-                    ToastNotification.addXHRErrorMessage(err);
+                    showError && ToastNotification.addXHRErrorMessage(err);
                 }
             }
         });
@@ -130,15 +130,16 @@ export function CaseList(props) {
     };
     const checkNewCases = () => __awaiter(this, void 0, void 0, function* () {
         try {
-            const res = yield getCaseList(filterState, loggedInUserRights.data, loggedInUsersAccount.data, null, forceSfdcSearch(), alwaysUseSFDC);
+            const { caseListResponse, isSolrSearchDownSFDCUp } = yield getCaseList(filterState, loggedInUserRights.data, loggedInUsersAccount.data, null);
+            setSolrSearchDown(isSolrSearchDownSFDCUp);
             let changed = false;
-            if (res.response.numFound <= filterState.paginationInfo.pageSize &&
-                res.response.numFound !== caseList.numFound) {
+            if (caseListResponse.response.numFound <= filterState.paginationInfo.pageSize &&
+                caseListResponse.response.numFound !== caseList.numFound) {
                 changed = true;
             }
             else {
                 const caseIDModifiedDateObj = {};
-                res.response.docs.forEach((res) => {
+                caseListResponse.response.docs.forEach((res) => {
                     caseIDModifiedDateObj[res.case_number] = res.case_lastModifiedDate;
                 });
                 changed = some(caseList.docs, (doc) => {
@@ -151,7 +152,7 @@ export function CaseList(props) {
                 });
             }
             if (changed) {
-                setCaseList(CaseListDispatch, res.response);
+                setCaseList(CaseListDispatch, caseListResponse.response);
                 pendoTrackEvent(UpdatedCaseDataEvent);
                 ToastNotification.addSuccessMessage(t('Case data has been updated'));
             }
@@ -169,7 +170,27 @@ export function CaseList(props) {
         if (haventLoadedMetadata(allCaseTypes)) {
             fetchCaseTypes(dispatchToGlobalMetadataReducer, loggedInUsersAccount.data.secureSupport);
         }
-    }, [allCaseTypes, dispatchToGlobalMetadataReducer, loggedInUsersAccount.data.secureSupport]);
+        // when solr is down, we use hydra metadata api to populated filter dropdowns
+        if (isSolrSearchDown) {
+            if (haventLoadedMetadata(allCaseSeverities)) {
+                fetchCaseSeverities(dispatchToGlobalMetadataReducer, loggedInUsersAccount.data.secureSupport);
+            }
+            if (haventLoadedMetadata(allCaseStatuses)) {
+                fetchAllStatuses(dispatchToGlobalMetadataReducer, loggedInUsersAccount.data.secureSupport);
+            }
+            if (haventLoadedProductsMetadata(allProducts)) {
+                fetchProducts(dispatchToGlobalMetadataReducer);
+            }
+        }
+    }, [
+        allCaseTypes,
+        allCaseSeverities,
+        allCaseStatuses,
+        allProducts,
+        dispatchToGlobalMetadataReducer,
+        loggedInUsersAccount.data.secureSupport,
+        isSolrSearchDown,
+    ]);
     // effect to update url query and call get case api whenever filter state changes
     useEffect(() => {
         var _a;
@@ -279,14 +300,14 @@ export function CaseList(props) {
         // eslint-disable-next-line react-hooks/exhaustive-deps
     }, [breakPoint]);
     return (React.createElement("article", { id: "rh-support-cases", className: "cases-main" },
+        isSolrSearchDown && (React.createElement("div", null,
+            React.createElement(Alert, { isInline: true, variant: AlertVariant.warning, title: React.createElement(Trans, null,
+                    "Case search is working with limited functionality. Please check",
+                    ' ',
+                    React.createElement("a", { href: "https://status.redhat.com", target: "_blank", rel: "noreferrer" }, "status page"),
+                    ' ',
+                    "for details.") }))),
         React.createElement("section", { className: "case-search-top" },
-            alwaysUseSFDC && (React.createElement("div", null,
-                React.createElement(Alert, { className: "pf-u-mb-md", isInline: true, variant: AlertVariant.warning, title: React.createElement(Trans, null,
-                        "Case search is working with limited functionality. Please check",
-                        ' ',
-                        React.createElement("a", { href: "https://status.redhat.com", target: "_blank", rel: "noreferrer" }, "status page"),
-                        ' ',
-                        "for details.") }))),
             React.createElement("div", { className: "search-wrapper" },
                 React.createElement("div", { className: "open-case" },
                     React.createElement(NewCaseButton, { routeProps: props.routeProps })),
@@ -304,7 +325,7 @@ export function CaseList(props) {
                 React.createElement("div", { className: "filter-wrapper" },
                     React.createElement("pfe-collapse-panel", { id: "case-filters-panel", "pfe-animation": "false", ref: filterSectionRef },
                         React.createElement(ErrorBoundary, { errorMsgInfo: { message: t('There was an error loading filters') } },
-                            React.createElement(CaseListFilters, { filterValues: filterValuesFromFacetResponse })))))),
+                            React.createElement(CaseListFilters, { filterValues: filterValuesFromFacetResponse, allCaseTypes: allCaseTypes, allCaseStatuses: allCaseStatuses, allCaseSeverities: allCaseSeverities, allProducts: allProducts, isSolrSearchDown: isSolrSearchDown })))))),
             React.createElement("section", { className: "case-search-table" },
                 React.createElement(CaseListTable, { caseList: caseList, caseGroups: caseGroups.data || [], loggedInUserRights: loggedInUserRights.data, sortInfo: filterState.sortInfo, paginationInfo: filterState.paginationInfo, isCaseListPageLoading: isFetching, hasError: hasError })))));
 }

package/lib/esm/components/case-list/CaseListFilterReducer.d.ts

@@ -39,6 +39,7 @@ export interface IFilterInfo {
     [SolrKeys.escalation]: Array<IKeyValue<string>>;
     [SolrKeys.createdBySsoUsername]: Array<string>;
     [SolrKeys.caseContactSSO]: Array<string>;
+    [SolrKeys.type]: Array<string>;
 }
 export declare const emptyFilters: IFilterInfo;
 export interface ICaseListFilterState {

package/lib/esm/components/case-list/CaseListFilterReducer.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CaseListFilterReducer.d.ts","sourceRoot":"","sources":["../../../../src/components/case-list/CaseListFilterReducer.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,OAAO,EAAE,WAAW,EAAE,SAAS,EAAE,MAAM,0BAA0B,CAAC;AAE3E,OAAO,EAAE,mBAAmB,EAAE,MAAM,wBAAwB,CAAC;AAC7D,OAAO,EAAE,QAAQ,EAAE,aAAa,EAAE,MAAM,qBAAqB,CAAC;AAE9D,eAAO,MAAM,iBAAiB,EAAE,OAAO,CAAC,WAAW,CAWlD,CAAC;AAEF,aAAK,mBAAmB;IACpB,YAAY,kBAAkB;IAC9B,aAAa,mBAAmB;IAChC,UAAU,gBAAgB;IAC1B,gBAAgB,sBAAsB;IACtC,iBAAiB,wBAAwB;IACzC,YAAY,kBAAkB;IAC9B,YAAY,kBAAkB;IAC9B,qBAAqB,6BAA6B;IAClD,WAAW,iBAAiB;CAC/B;AAED,MAAM,WAAW,SAAS;IACtB,SAAS,EAAE,KAAK,GAAG,MAAM,CAAC;IAC1B,MAAM,EAAE,MAAM,CAAC;CAClB;AAED,MAAM,WAAW,eAAe;IAC5B,QAAQ,EAAE,MAAM,CAAC;IACjB,WAAW,EAAE,MAAM,CAAC;CACvB;AAED,MAAM,WAAW,gBAAgB;IAC7B,WAAW,EAAE,MAAM,CAAC;IACpB,IAAI,EAAE,mBAAmB,CAAC;IAC1B,WAAW,CAAC,EAAE,MAAM,CAAC;CACxB;AAED,MAAM,WAAW,cAAe,SAAQ,WAAW;IAC/C,CAAC,QAAQ,CAAC,OAAO,CAAC,EAAE,WAAW,EAAE,CAAC;CACrC;AAED,MAAM,WAAW,WAAW;IACxB,CAAC,aAAa,CAAC,eAAe,CAAC,EAAE,cAAc,EAAE,CAAC;IAClD,CAAC,QAAQ,CAAC,MAAM,CAAC,EAAE,KAAK,CAAC,MAAM,CAAC,CAAC;IACjC,CAAC,QAAQ,CAAC,aAAa,CAAC,EAAE,KAAK,CAAC,SAAS,CAAC,MAAM,CAAC,CAAC,CAAC;IACnD,CAAC,QAAQ,CAAC,KAAK,CAAC,EAAE,KAAK,CAAC,SAAS,CAAC,MAAM,CAAC,CAAC,CAAC;IAC3C,CAAC,QAAQ,CAAC,QAAQ,CAAC,EAAE,KAAK,CAAC,MAAM,CAAC,CAAC;IACnC,CAAC,QAAQ,CAAC,SAAS,CAAC,EAAE,KAAK,CAAC,MAAM,CAAC,CAAC;IACpC,CAAC,QAAQ,CAAC,UAAU,CAAC,EAAE,KAAK,CAAC,SAAS,CAAC,MAAM,CAAC,CAAC,CAAC;IAChD,CAAC,QAAQ,CAAC,oBAAoB,CAAC,EAAE,KAAK,CAAC,MAAM,CAAC,CAAC;IAC/C,CAAC,QAAQ,CAAC,cAAc,CAAC,EAAE,KAAK,CAAC,MAAM,CAAC,CAAC;IACzC,CAAC,QAAQ,CAAC,IAAI,CAAC,EAAE,KAAK,CAAC,MAAM,CAAC,CAAC;CAClC;AAED,eAAO,MAAM,YAAY,EAAE,WAW1B,CAAC;AAEF,MAAM,WAAW,oBAAoB;IACjC,QAAQ,CAAC,EAAE,SAAS,CAAC;IACrB,cAAc,CAAC,EAAE,eAAe,CAAC;IACjC,eAAe,CAAC,EAAE,gBAAgB,CAAC;IACnC,UAAU,CAAC,EAAE,OAAO,CAAC,WAAW,CAAC,CAAC;CACrC;AAED,oBAAY,WAAW,GAAG,MAAM,WAAW,CAAC;AAC5C,aAAK,WAAW,GAAG,OAAO,CAAC,mBAAmB,EAAE,oBAAoB,CAAC,CAAC;AACtE,oBAAY,0BAA0B,GAAG,CAAC,KAAK,EAAE,WAAW,KAAK,IAAI,CAAC;AAEtE,QAAA,MAAM,qBAAqB,WAAY,oBAAoB,kBAAW,oBAyCrE,CAAC;AAEF,iBAAS,UAAU,CAAC,QAAQ,EAAE,0BAA0B,EAAE,QAAQ,EAAE,SAAS,QAK5E;AAED,iBAAS,gBAAgB,CAAC,QAAQ,EAAE,0BAA0B,EAAE,cAAc,EAAE,eAAe,QAK9F;AAED,iBAAS,YAAY,CAAC,QAAQ,EAAE,0BAA0B,EAAE,EAAE,SAAS,EAAE,MAAM,EAAE;;;CAAA,QAKhF;AAED,iBAAS,aAAa,CAAC,QAAQ,EAAE,0BAA0B,EAAE,OAAO,KAAA,QAUnE;AAED,iBAAS,gBAAgB,CAAC,QAAQ,KAAA,EAAE,EAAE,SAAS,EAAE,KAAK,EAAE;;;CAAA,QAKvD;AAED,QAAA,MAAM,YAAY,qCAAgC,OAAO,SAOxD,CAAC;AAEF,iBAAS,yBAAyB,CAAC,QAAQ,KAAA,QAI1C;AAED,iBAAS,iBAAiB,CAAC,QAAQ,EAAE,0BAA0B,EAAE,eAAe,EAAE,gBAAgB,QAKjG;AAED,iBAAS,iBAAiB,CAAC,QAAQ,EAAE,0BAA0B,EAAE,QAAQ,EAAE,OAAO,CAAC,oBAAoB,CAAC,QAKvG;AAED,OAAO,EACH,UAAU,EACV,gBAAgB,EAChB,YAAY,EACZ,aAAa,EACb,iBAAiB,EACjB,gBAAgB,EAChB,YAAY,EACZ,iBAAiB,EACjB,qBAAqB,EACrB,yBAAyB,GAC5B,CAAC"}

package/lib/esm/components/case-list/CaseListFilterReducer.js

@@ -10,6 +10,7 @@ export const initialFilterInfo = {
     [SolrKeys.escalation]: [],
     [SolrKeys.createdBySsoUsername]: [],
     [SolrKeys.caseContactSSO]: [],
+    [SolrKeys.type]: [],
 };
 var CaseListReducerEnum;
 (function (CaseListReducerEnum) {
@@ -33,6 +34,7 @@ export const emptyFilters = {
     [SolrKeys.escalation]: [],
     [SolrKeys.createdBySsoUsername]: [],
     [SolrKeys.caseContactSSO]: [],
+    [SolrKeys.type]: [],
 };
 const caseListFilterReducer = (pState, action) => {
     switch (action.type) {

package/lib/esm/components/case-list/case-list-filters/CaseListFilters.d.ts

@@ -1,8 +1,14 @@
-import { ISolrResponseToFacetFields } from '@rh-support/utils';
+import { IApiResponseDetails } from '@rh-support/types/shared';
+import { ISolrResponseToFacetFields, ITroubleshootProductResponse } from '@rh-support/utils';
 import { IFacetFields } from '../../../models/caseList';
 interface IProps {
     filterValues: ISolrResponseToFacetFields<IFacetFields>;
+    isSolrSearchDown: boolean;
+    allCaseTypes: IApiResponseDetails<string[]>;
+    allCaseStatuses: IApiResponseDetails<string[]>;
+    allCaseSeverities: IApiResponseDetails<string[]>;
+    allProducts: IApiResponseDetails<ITroubleshootProductResponse>;
 }
-export declare const CaseListFilters: ({ filterValues }: IProps) => JSX.Element;
+export declare const CaseListFilters: ({ filterValues, allCaseTypes, allCaseSeverities, allCaseStatuses, allProducts, isSolrSearchDown, }: IProps) => JSX.Element;
 export {};
 //# sourceMappingURL=CaseListFilters.d.ts.map

package/lib/esm/components/case-list/case-list-filters/CaseListFilters.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CaseListFilters.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/CaseListFilters.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,0BAA0B,EAAE,MAAM,mBAAmB,CAAC;AAK/D,OAAO,EAAE,YAAY,EAAE,MAAM,0BAA0B,CAAC;AAUxD,UAAU,MAAM;IACZ,YAAY,EAAE,0BAA0B,CAAC,YAAY,CAAC,CAAC;CAC1D;AAID,eAAO,MAAM,eAAe,qBAAsB,MAAM,gBAkEvD,CAAC"}
+{"version":3,"file":"CaseListFilters.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/CaseListFilters.tsx"],"names":[],"mappings":"AAAA,OAAO,EAAE,mBAAmB,EAAE,MAAM,0BAA0B,CAAC;AAE/D,OAAO,EAAE,0BAA0B,EAAE,4BAA4B,EAAE,MAAM,mBAAmB,CAAC;AAK7F,OAAO,EAAE,YAAY,EAAE,MAAM,0BAA0B,CAAC;AAWxD,UAAU,MAAM;IACZ,YAAY,EAAE,0BAA0B,CAAC,YAAY,CAAC,CAAC;IACvD,gBAAgB,EAAE,OAAO,CAAC;IAC1B,YAAY,EAAE,mBAAmB,CAAC,MAAM,EAAE,CAAC,CAAC;IAC5C,eAAe,EAAE,mBAAmB,CAAC,MAAM,EAAE,CAAC,CAAC;IAC/C,iBAAiB,EAAE,mBAAmB,CAAC,MAAM,EAAE,CAAC,CAAC;IACjD,WAAW,EAAE,mBAAmB,CAAC,4BAA4B,CAAC,CAAC;CAClE;AAID,eAAO,MAAM,eAAe,uGAOzB,MAAM,gBA0ER,CAAC"}

package/lib/esm/components/case-list/case-list-filters/CaseListFilters.js

@@ -1,4 +1,3 @@
-import { GlobalMetadataStateContext } from '@rh-support/react-context';
 import { AbilityContext, CaseListFields, resourceActions, resources } from '@rh-support/user-permissions';
 import get from 'lodash/get';
 import React, { useContext } from 'react';
@@ -11,11 +10,12 @@ import { GroupsFilter } from './GroupsFilter';
 import { ProductsFilter } from './ProductsFilter';
 import { SeverityFilter } from './SeverityFilter';
 import { StatusFilter } from './StatusFilter';
+import { TypeFilter } from './TypeFilter';
 // Adding a new filter here? Make sure you add in caseSearchUtils also so that
 // it get included in the solr search query fq parameter
-export const CaseListFilters = ({ filterValues }) => {
+export const CaseListFilters = ({ filterValues, allCaseTypes, allCaseSeverities, allCaseStatuses, allProducts, isSolrSearchDown, }) => {
+    var _a;
     const ability = useContext(AbilityContext);
-    const { globalMetadataState: { loggedInUsersAccount }, } = useContext(GlobalMetadataStateContext);
     const canReadBookmarkAccounts = ability.can(resourceActions.READ, resources.BOOKMARK_ACCOUNTS);
     const canManageBookmarkAccounts = ability.can(resourceActions.CREATE, resources.BOOKMARK_ACCOUNTS);
     const canAccessManagedAccounts = ability.can(resourceActions.PATCH, resources.CASE_LIST, CaseListFields.MANAGED_ACCOUNTS);
@@ -24,16 +24,17 @@ export const CaseListFilters = ({ filterValues }) => {
     const canAccessSeverityFilter = ability.can(resourceActions.PATCH, resources.CASE_LIST, CaseListFields.SEVERITY_FILTER);
     const canAccessAdditionalFilter = ability.can(resourceActions.PATCH, resources.CASE_LIST, CaseListFields.ADDITIONAL_FILTER);
     const canAccessGroupsFilter = ability.can(resourceActions.PATCH, resources.CASE_LIST, CaseListFields.GROUPS_FILTER);
-    const isSecureSupportAccount = loggedInUsersAccount.data.secureSupport;
     const canAccessCreatorFilter = ability.can(resourceActions.PATCH, resources.CASE_LIST, CaseListFields.CREATOR_FILTER);
+    const canAccessTypeFilter = ability.can(resourceActions.PATCH, resources.CASE_LIST, CaseListFields.TYPE_FILTER);
     return (React.createElement(React.Fragment, null,
         React.createElement("div", { className: "filter-group" },
-            canReadBookmarkAccounts && React.createElement(AccountsFilter, { canReadBookmarkAccounts: canReadBookmarkAccounts }),
+            !isSolrSearchDown && canReadBookmarkAccounts && (React.createElement(AccountsFilter, { canReadBookmarkAccounts: canReadBookmarkAccounts })),
             (canReadBookmarkAccounts || canAccessManagedAccounts) && (React.createElement(AccountsFilterWrapper, { canManageBookmarkAccounts: canManageBookmarkAccounts, canReadBookmarkAccounts: canReadBookmarkAccounts, canAccessManagedAccounts: canAccessManagedAccounts })),
             canAccessGroupsFilter && React.createElement(GroupsFilter, null),
-            canAccessProductsFilter && (React.createElement(ProductsFilter, { filterValues: get(filterValues, SolrKeys.product, []), forceSingleSelect: isSecureSupportAccount })),
-            canAccessSeverityFilter && (React.createElement(SeverityFilter, { filterValues: get(filterValues, SolrKeys.severity, []), forceSingleSelect: isSecureSupportAccount })),
-            canAccessStatusFilter && React.createElement(StatusFilter, { filterValues: get(filterValues, SolrKeys.status, []) }),
+            canAccessProductsFilter && (React.createElement(ProductsFilter, { filterValues: get(filterValues, SolrKeys.product, []), isSolrSearchDown: isSolrSearchDown, allProducts: ((_a = allProducts.data) === null || _a === void 0 ? void 0 : _a.productsResult.map((p) => p.product)) || [] })),
+            canAccessSeverityFilter && (React.createElement(SeverityFilter, { filterValues: get(filterValues, SolrKeys.severity, []), isSolrSearchDown: isSolrSearchDown, allCaseSeverities: allCaseSeverities.data })),
+            canAccessStatusFilter && (React.createElement(StatusFilter, { filterValues: get(filterValues, SolrKeys.status, []), allCaseStatuses: allCaseStatuses.data, isSolrSearchDown: isSolrSearchDown })),
             canAccessCreatorFilter && React.createElement(CreatorSsoNameFilter, null),
-            canAccessAdditionalFilter && React.createElement(AdditionalFilters, null))));
+            !isSolrSearchDown && canAccessTypeFilter && React.createElement(TypeFilter, { allCaseTypes: allCaseTypes.data }),
+            !isSolrSearchDown && canAccessAdditionalFilter && React.createElement(AdditionalFilters, null))));
 };

package/lib/esm/components/case-list/case-list-filters/ProductsFilter.d.ts

@@ -1,7 +1,8 @@
 import { IFacetResponse } from '@rh-support/types/shared';
 interface IProps {
     filterValues: IFacetResponse[];
-    forceSingleSelect?: boolean;
+    isSolrSearchDown: boolean;
+    allProducts: string[];
 }
 export declare function ProductsFilter(props: IProps): JSX.Element;
 export {};

package/lib/esm/components/case-list/case-list-filters/ProductsFilter.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"ProductsFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/ProductsFilter.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,cAAc,EAAe,MAAM,0BAA0B,CAAC;AAUvE,UAAU,MAAM;IACZ,YAAY,EAAE,cAAc,EAAE,CAAC;IAC/B,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,eAkE3C"}
+{"version":3,"file":"ProductsFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/ProductsFilter.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,cAAc,EAAe,MAAM,0BAA0B,CAAC;AAUvE,UAAU,MAAM;IACZ,YAAY,EAAE,cAAc,EAAE,CAAC;IAC/B,gBAAgB,EAAE,OAAO,CAAC;IAC1B,WAAW,EAAE,MAAM,EAAE,CAAC;CACzB;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,eA+D3C"}

package/lib/esm/components/case-list/case-list-filters/ProductsFilter.js

@@ -29,5 +29,12 @@ export function ProductsFilter(props) {
     const list = toOptions(props.filterValues, {
         labelKey: 'value',
     });
-    return (React.createElement(React.Fragment, null, props.forceSingleSelect ? (React.createElement(Dropdown, { placeholder: getDropdownBtnPlaceholder(t('Select a product'), filterInfo[SolrPivotKeys.product_version].map((i) => i.value), ' '), "data-tracking-id": "severity-filter", id: "case-list-products-filter", title: t(filterNamesMap[SolrKeys.product]), label: t(filterNamesMap[SolrKeys.product]), onChange: onFilterChangeSingleSelect, selectedItem: toOption(filterInfo[SolrPivotKeys.product_version][0], { labelKey: 'value' }), list: list, searchable: true })) : (React.createElement(MultiSelectDropDownList, { placeholder: getDropdownBtnPlaceholder(t('Select a product'), filterInfo[SolrPivotKeys.product_version].map((i) => i.value), ' ', props.filterValues.length, t('All selected')), "data-tracking-id": "products-filter", id: "case-list-products-filter", title: t(filterNamesMap[SolrKeys.product]), label: t(filterNamesMap[SolrKeys.product]), onChange: onFilterChangeMultipleSelect, selectedItems: toOptions(filterInfo[SolrPivotKeys.product_version], { labelKey: 'value' }), list: list, searchable: true }))));
+    // solr is down and solr filter values are not available
+    // we get filter values from hydra metadata api
+    const singleSelectSolrIsDown = () => {
+        var _a;
+        return (React.createElement(Dropdown, { placeholder: t('Select a product'), "data-tracking-id": "products-filter", id: "case-list-products-filter", title: t(filterNamesMap[SolrKeys.product]), label: t(filterNamesMap[SolrKeys.product]), onChange: onFilterChangeSingleSelect, selectedItem: toOption((_a = filterInfo[SolrPivotKeys.product_version][0]) === null || _a === void 0 ? void 0 : _a.value), list: toOptions(props.allProducts) }));
+    };
+    const multiSelect = () => (React.createElement(MultiSelectDropDownList, { placeholder: getDropdownBtnPlaceholder(t('Select a product'), filterInfo[SolrPivotKeys.product_version].map((i) => i.value), ' ', props.filterValues.length, t('All selected')), "data-tracking-id": "products-filter", id: "case-list-products-filter", title: t(filterNamesMap[SolrKeys.product]), label: t(filterNamesMap[SolrKeys.product]), onChange: onFilterChangeMultipleSelect, selectedItems: toOptions(filterInfo[SolrPivotKeys.product_version], { labelKey: 'value' }), list: list, searchable: true }));
+    return React.createElement(React.Fragment, null, props.isSolrSearchDown ? singleSelectSolrIsDown() : multiSelect());
 }

package/lib/esm/components/case-list/case-list-filters/SeverityFilter.d.ts

@@ -1,7 +1,8 @@
 import { IFacetResponse } from '@rh-support/types/shared';
 interface IProps {
     filterValues: IFacetResponse[];
-    forceSingleSelect?: boolean;
+    allCaseSeverities: string[];
+    isSolrSearchDown: boolean;
 }
 export declare function SeverityFilter(props: IProps): JSX.Element;
 export {};

package/lib/esm/components/case-list/case-list-filters/SeverityFilter.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"SeverityFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/SeverityFilter.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,cAAc,EAAa,MAAM,0BAA0B,CAAC;AAUrE,UAAU,MAAM;IACZ,YAAY,EAAE,cAAc,EAAE,CAAC;IAC/B,iBAAiB,CAAC,EAAE,OAAO,CAAC;CAC/B;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,eAqE3C"}
+{"version":3,"file":"SeverityFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/SeverityFilter.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,cAAc,EAAa,MAAM,0BAA0B,CAAC;AAUrE,UAAU,MAAM;IACZ,YAAY,EAAE,cAAc,EAAE,CAAC;IAC/B,iBAAiB,EAAE,MAAM,EAAE,CAAC;IAC5B,gBAAgB,EAAE,OAAO,CAAC;CAC7B;AAED,wBAAgB,cAAc,CAAC,KAAK,EAAE,MAAM,eAiE3C"}

package/lib/esm/components/case-list/case-list-filters/SeverityFilter.js

@@ -23,11 +23,12 @@ export function SeverityFilter(props) {
     })), {
         labelKey: 'value',
     });
-    return (React.createElement(React.Fragment, null, props.forceSingleSelect ? (React.createElement(Dropdown, { placeholder: getDropdownBtnPlaceholder(t('Select a severity'), filterInfo[SolrKeys.severity], ' '), "data-tracking-id": "severity-filter", id: "case-list-severity-filter", title: t(filterNamesMap[SolrKeys.severity]), label: t(filterNamesMap[SolrKeys.severity]), onChange: onFilterChangeSingleSelect, selectedItem: toOption({
-            key: filterInfo[SolrKeys.severity][0],
-            value: filterInfo[SolrKeys.severity][0],
-        }, { labelKey: 'value' }), list: list })) : (React.createElement(MultiSelectDropDownList, { placeholder: getDropdownBtnPlaceholder(t('Select a severity'), filterInfo[SolrKeys.severity], ' ', props.filterValues.length, t('All selected')), "data-tracking-id": "severity-filter", id: "case-list-severity-filter", title: t(filterNamesMap[SolrKeys.severity]), label: t(filterNamesMap[SolrKeys.severity]), onChange: onFilterChangeMultipleSelect, selectedItems: toOptions(filterInfo[SolrKeys.severity].map((filterValue) => ({
+    // solr is down and solr filter values are not available
+    // we get filter values from hydra metadata api
+    const singleSelectSolrIsDown = () => (React.createElement(Dropdown, { placeholder: t('Select a severity'), "data-tracking-id": "severity-filter", id: "case-list-severity-filter", title: t(filterNamesMap[SolrKeys.severity]), label: t(filterNamesMap[SolrKeys.severity]), onChange: onFilterChangeSingleSelect, selectedItem: toOption(filterInfo[SolrKeys.severity][0]), list: toOptions(props.allCaseSeverities) }));
+    const multiSelect = () => (React.createElement(MultiSelectDropDownList, { placeholder: getDropdownBtnPlaceholder(t('Select a severity'), filterInfo[SolrKeys.severity], ' ', props.filterValues.length, t('All selected')), "data-tracking-id": "severity-filter", id: "case-list-severity-filter", title: t(filterNamesMap[SolrKeys.severity]), label: t(filterNamesMap[SolrKeys.severity]), onChange: onFilterChangeMultipleSelect, selectedItems: toOptions(filterInfo[SolrKeys.severity].map((filterValue) => ({
             key: filterValue,
             value: filterValue,
-        })), { labelKey: 'value' }), list: list }))));
+        })), { labelKey: 'value' }), list: list }));
+    return React.createElement(React.Fragment, null, props.isSolrSearchDown ? singleSelectSolrIsDown() : multiSelect());
 }

package/lib/esm/components/case-list/case-list-filters/StatusFilter.d.ts

@@ -1,6 +1,8 @@
 import { IFacetResponse } from '@rh-support/types/shared';
 interface IProps {
     filterValues: IFacetResponse[];
+    isSolrSearchDown: boolean;
+    allCaseStatuses: string[];
 }
 export interface IStatusFilterOptions {
     key: string;

package/lib/esm/components/case-list/case-list-filters/StatusFilter.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"StatusFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/StatusFilter.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,cAAc,EAAa,MAAM,0BAA0B,CAAC;AAUrE,UAAU,MAAM;IACZ,YAAY,EAAE,cAAc,EAAE,CAAC;CAClC;AAED,MAAM,WAAW,oBAAoB;IACjC,GAAG,EAAE,MAAM,CAAC;IACZ,KAAK,EAAE,MAAM,CAAC;CACjB;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,eAwEzC"}
+{"version":3,"file":"StatusFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/StatusFilter.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,cAAc,EAAa,MAAM,0BAA0B,CAAC;AAUrE,UAAU,MAAM;IACZ,YAAY,EAAE,cAAc,EAAE,CAAC;IAC/B,gBAAgB,EAAE,OAAO,CAAC;IAC1B,eAAe,EAAE,MAAM,EAAE,CAAC;CAC7B;AAED,MAAM,WAAW,oBAAoB;IACjC,GAAG,EAAE,MAAM,CAAC;IACZ,KAAK,EAAE,MAAM,CAAC;CACjB;AAED,wBAAgB,YAAY,CAAC,KAAK,EAAE,MAAM,eA+FzC"}

package/lib/esm/components/case-list/case-list-filters/StatusFilter.js

@@ -1,5 +1,5 @@
-import { MultiSelectDropDownList } from '@rh-support/components';
-import { toOptions } from '@rh-support/utils';
+import { Dropdown, MultiSelectDropDownList } from '@rh-support/components';
+import { toOption, toOptions } from '@rh-support/utils';
 import React, { useContext } from 'react';
 import { useTranslation } from 'react-i18next';
 import { SolrKeys } from '../../../enums/filters';
@@ -14,6 +14,9 @@ export function StatusFilter(props) {
         selectedStatus = selectedStatus.map((i) => i.label);
         updateFilter(dispatch, { filterKey: SolrKeys.status, values: selectedStatus });
     };
+    const onFilterChangeSingleSelect = (selectedStatus) => {
+        updateFilter(dispatch, { filterKey: SolrKeys.status, values: [selectedStatus.label] });
+    };
     const getBtnPlaceholder = (btnPlaceholder, selectedValues, type, totalLength, totalLengthString) => {
         if (!selectedValues || (selectedValues && selectedValues.length === 0)) {
             return btnPlaceholder;
@@ -38,13 +41,18 @@ export function StatusFilter(props) {
             }
         }
     };
-    return (React.createElement(MultiSelectDropDownList, { placeholder: getBtnPlaceholder(t('Select a status'), filterInfo[SolrKeys.status], ' ', props.filterValues.length, t('All selected')), "data-tracking-id": "status-filter", id: "case-list-status-filter", title: t(filterNamesMap[SolrKeys.status]), label: t(filterNamesMap[SolrKeys.status]), onChange: onFilterChange, selectedItems: toOptions(filterInfo[SolrKeys.status].map((filterValue) => ({
+    const list = toOptions(props.filterValues.map((filterValue) => ({
+        key: filterValue.value,
+        value: filterValue.value,
+    })), {
+        labelKey: 'value',
+    });
+    // solr is down and solr filter values are not available
+    // we get filter values from hydra metadata api
+    const singleSelectSolrIsDown = () => (React.createElement(Dropdown, { placeholder: t('Select a status'), "data-tracking-id": "status-filter", id: "case-list-status-filter", title: t(filterNamesMap[SolrKeys.status]), label: t(filterNamesMap[SolrKeys.status]), onChange: onFilterChangeSingleSelect, selectedItem: toOption(filterInfo[SolrKeys.status][0]), list: toOptions(props.allCaseStatuses) }));
+    const multiSelect = () => (React.createElement(MultiSelectDropDownList, { placeholder: getBtnPlaceholder(t('Select a status'), filterInfo[SolrKeys.status], ' ', props.filterValues.length, t('All selected')), "data-tracking-id": "status-filter", id: "case-list-status-filter", title: t(filterNamesMap[SolrKeys.status]), label: t(filterNamesMap[SolrKeys.status]), onChange: onFilterChange, selectedItems: toOptions(filterInfo[SolrKeys.status].map((filterValue) => ({
             key: filterValue,
             value: filterValue,
-        })), { labelKey: 'value' }), list: toOptions(props.filterValues.map((filterValue) => ({
-            key: filterValue.value,
-            value: filterValue.value,
-        })), {
-            labelKey: 'value',
-        }) }));
+        })), { labelKey: 'value' }), list: list }));
+    return React.createElement(React.Fragment, null, props.isSolrSearchDown ? singleSelectSolrIsDown() : multiSelect());
 }

package/lib/esm/components/case-list/case-list-filters/TypeFilter.d.ts

@@ -0,0 +1,6 @@
+interface IProps {
+    allCaseTypes: string[];
+}
+export declare function TypeFilter(props: IProps): JSX.Element;
+export {};
+//# sourceMappingURL=TypeFilter.d.ts.map

package/lib/esm/components/case-list/case-list-filters/TypeFilter.d.ts.map

@@ -0,0 +1 @@
+{"version":3,"file":"TypeFilter.d.ts","sourceRoot":"","sources":["../../../../../src/components/case-list/case-list-filters/TypeFilter.tsx"],"names":[],"mappings":"AAUA,UAAU,MAAM;IACZ,YAAY,EAAE,MAAM,EAAE,CAAC;CAC1B;AAED,wBAAgB,UAAU,CAAC,KAAK,EAAE,MAAM,eA6BvC"}

package/lib/esm/components/case-list/case-list-filters/TypeFilter.js

@@ -0,0 +1,18 @@
+import { MultiSelectDropDownList } from '@rh-support/components';
+import { getDropdownBtnPlaceholder, toOptions } from '@rh-support/utils';
+import React, { useContext } from 'react';
+import { useTranslation } from 'react-i18next';
+import { SolrKeys } from '../../../enums/filters';
+import { filterNamesMap } from '../../../utils/constants';
+import { CaseListFilterDispatchContext, CaseListFilterStateContext } from '../CaseListFilterContext';
+import { updateFilter } from '../CaseListFilterReducer';
+export function TypeFilter(props) {
+    const { t } = useTranslation();
+    const dispatch = useContext(CaseListFilterDispatchContext);
+    const { filterInfo } = useContext(CaseListFilterStateContext);
+    const onFilterChangeMultipleSelect = (selectedTypes) => updateFilter(dispatch, {
+        filterKey: SolrKeys.type,
+        values: selectedTypes.map((selectedType) => selectedType.label),
+    });
+    return (React.createElement(MultiSelectDropDownList, { placeholder: getDropdownBtnPlaceholder(t('Select a type'), filterInfo[SolrKeys.type], ' ', props.allCaseTypes.length, t('All selected')), "data-tracking-id": "type-filter", id: "case-list-type-filter", title: t(filterNamesMap[SolrKeys.type]), label: t(filterNamesMap[SolrKeys.type]), onChange: onFilterChangeMultipleSelect, selectedItems: toOptions(filterInfo[SolrKeys.type]), list: toOptions(props.allCaseTypes) }));
+}

package/lib/esm/enums/case.d.ts

@@ -1,3 +1,4 @@
+import { SolrKeys } from './filters';
 export declare enum CaseStatus {
     WaitingOnCustomer = "Waiting on Customer",
     WaitingOnRedHat = "Waiting on Red Hat",
@@ -26,4 +27,17 @@ export declare enum CaseListColumnIds {
     alternateCaseId = "alternateCaseId",
     type = "type"
 }
+export declare const caseListSortColumnIdsToSolrMap: {
+    number: SolrKeys;
+    summary: SolrKeys;
+    severity: SolrKeys;
+    contactName: SolrKeys;
+    createdDate: SolrKeys;
+    status: SolrKeys;
+    lastModifiedDate: SolrKeys;
+    accountNumber: SolrKeys;
+    folderName: SolrKeys;
+    alternateCaseId: SolrKeys;
+    type: SolrKeys;
+};
 //# sourceMappingURL=case.d.ts.map

package/lib/esm/enums/case.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"case.d.ts","sourceRoot":"","sources":["../../../src/enums/case.ts"],"names":[],"mappings":"AAAA,oBAAY,UAAU;IAClB,iBAAiB,wBAAwB;IACzC,eAAe,uBAAuB;IACtC,IAAI,mBAAmB;IACvB,MAAM,WAAW;IACjB,GAAG,cAAc;CACpB;AAED,oBAAY,YAAY;IACpB,MAAM,eAAe;IACrB,SAAS,kBAAkB;IAC3B,MAAM,eAAe;IACrB,GAAG,YAAY;CAClB;AAED,eAAO,MAAM,cAAc,0TACgS,CAAC;AAE5T,oBAAY,iBAAiB;IACzB,MAAM,WAAW;IACjB,OAAO,YAAY;IACnB,QAAQ,aAAa;IACrB,KAAK,gBAAgB;IACrB,OAAO,gBAAgB;IACvB,MAAM,WAAW;IACjB,QAAQ,qBAAqB;IAC7B,iBAAiB,YAAY;IAC7B,aAAa,kBAAkB;IAC/B,KAAK,eAAe;IACpB,eAAe,oBAAoB;IACnC,IAAI,SAAS;CAChB"}
+{"version":3,"file":"case.d.ts","sourceRoot":"","sources":["../../../src/enums/case.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,QAAQ,EAAE,MAAM,WAAW,CAAC;AAErC,oBAAY,UAAU;IAClB,iBAAiB,wBAAwB;IACzC,eAAe,uBAAuB;IACtC,IAAI,mBAAmB;IACvB,MAAM,WAAW;IACjB,GAAG,cAAc;CACpB;AAED,oBAAY,YAAY;IACpB,MAAM,eAAe;IACrB,SAAS,kBAAkB;IAC3B,MAAM,eAAe;IACrB,GAAG,YAAY;CAClB;AAED,eAAO,MAAM,cAAc,0TACgS,CAAC;AAE5T,oBAAY,iBAAiB;IACzB,MAAM,WAAW;IACjB,OAAO,YAAY;IACnB,QAAQ,aAAa;IACrB,KAAK,gBAAgB;IACrB,OAAO,gBAAgB;IACvB,MAAM,WAAW;IACjB,QAAQ,qBAAqB;IAC7B,iBAAiB,YAAY;IAC7B,aAAa,kBAAkB;IAC/B,KAAK,eAAe;IACpB,eAAe,oBAAoB;IACnC,IAAI,SAAS;CAChB;AAED,eAAO,MAAM,8BAA8B;;;;;;;;;;;;CAY1C,CAAC"}

package/lib/esm/enums/case.js

@@ -1,3 +1,4 @@
+import { SolrKeys } from './filters';
 export var CaseStatus;
 (function (CaseStatus) {
     CaseStatus["WaitingOnCustomer"] = "Waiting on Customer";
@@ -29,3 +30,16 @@ export var CaseListColumnIds;
     CaseListColumnIds["alternateCaseId"] = "alternateCaseId";
     CaseListColumnIds["type"] = "type";
 })(CaseListColumnIds || (CaseListColumnIds = {}));
+export const caseListSortColumnIdsToSolrMap = {
+    [CaseListColumnIds.caseId]: SolrKeys.caseNumber,
+    [CaseListColumnIds.summary]: SolrKeys.caseSummary,
+    [CaseListColumnIds.severity]: SolrKeys.severity,
+    [CaseListColumnIds.owner]: SolrKeys.ownerName,
+    [CaseListColumnIds.created]: SolrKeys.createdDate,
+    [CaseListColumnIds.status]: SolrKeys.status,
+    [CaseListColumnIds.modified]: SolrKeys.modifiedDate,
+    [CaseListColumnIds.accountNumber]: SolrKeys.accountNumber,
+    [CaseListColumnIds.group]: SolrKeys.groupName,
+    [CaseListColumnIds.alternateCaseId]: SolrKeys.alternateId,
+    [CaseListColumnIds.type]: SolrKeys.type,
+};

package/lib/esm/enums/caseSearch.d.ts

@@ -14,6 +14,7 @@ export declare const fieldNameToSolrFieldMapping: {
     case_version: string;
     case_contact_sso_username: string;
     case_createdby_sso_username: string;
+    case_type: string;
 };
 export declare const advanceSearchFieldNameToSolrFieldMapping: {
     case_24_7: string;

package/lib/esm/enums/caseSearch.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"caseSearch.d.ts","sourceRoot":"","sources":["../../../src/enums/caseSearch.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,4BAA4B,KAAK,CAAC;AAE/C,oBAAY,mBAAmB;IAC3B,KAAK,UAAU;IACf,QAAQ,aAAa;CACxB;AAED,eAAO,MAAM,2BAA2B;;;;;;;;;;;CAWvC,CAAC;AAEF,eAAO,MAAM,wCAAwC;;;;;;;;;;;;;;;;;;;;;;CAiBpD,CAAC"}
+{"version":3,"file":"caseSearch.d.ts","sourceRoot":"","sources":["../../../src/enums/caseSearch.ts"],"names":[],"mappings":"AAEA,eAAO,MAAM,4BAA4B,KAAK,CAAC;AAE/C,oBAAY,mBAAmB;IAC3B,KAAK,UAAU;IACf,QAAQ,aAAa;CACxB;AAED,eAAO,MAAM,2BAA2B;;;;;;;;;;;;CAYvC,CAAC;AAEF,eAAO,MAAM,wCAAwC;;;;;;;;;;;;;;;;;;;;;;CAiBpD,CAAC"}

package/lib/esm/enums/caseSearch.js

@@ -16,5 +16,6 @@ export const fieldNameToSolrFieldMapping = {
     [SolrKeys.version]: 'productVersion',
     [SolrKeys.caseContactSSO]: 'ownedByMe',
     [SolrKeys.createdBySsoUsername]: 'createdBySsoUsername',
+    [SolrKeys.type]: 'type',
 };
 export const advanceSearchFieldNameToSolrFieldMapping = Object.assign(Object.assign({}, fieldNameToSolrFieldMapping), { [SolrKeys.fts]: 'FTS', [SolrKeys.cep]: 'CEP', [SolrKeys.accountNumber]: 'accountNumber', [SolrKeys.type]: 'caseType', [SolrKeys.caseNumber]: 'caseNumber', [SolrKeys.caseOwner]: 'ownerSSO', [SolrKeys.modifiedBy]: 'lastModifiedByName', [SolrKeys.createdBySsoUsername]: 'createdBySSO', [SolrKeys.createdBy]: 'createdByName', [SolrKeys.contactName]: 'contactName', [SolrKeys.caseContactSSO]: 'contactSSO', [SolrKeys.modifiedDate]: 'lastModifiedDate', [SolrKeys.createdDate]: 'createdDate', [SolrKeys.description]: 'description', [SolrKeys.caseSummary]: 'summary' });

package/lib/esm/enums/filters.d.ts

@@ -3,7 +3,8 @@ export declare enum SolrTags {
     c_status = "c_status",
     c_account = "c_account",
     c_group = "c_group",
-    c_severity = "c_severity"
+    c_severity = "c_severity",
+    c_type = "c_type"
 }
 export declare enum SolrKeys {
     caseNumber = "case_number",

package/lib/esm/enums/filters.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"filters.d.ts","sourceRoot":"","sources":["../../../src/enums/filters.ts"],"names":[],"mappings":"AAAA,oBAAY,QAAQ;IAChB,SAAS,cAAc;IACvB,QAAQ,aAAa;IACrB,SAAS,cAAc;IACvB,OAAO,YAAY;IACnB,UAAU,eAAe;CAC5B;AAED,oBAAY,QAAQ;IAChB,UAAU,gBAAgB;IAC1B,WAAW,iBAAiB;IAC5B,OAAO,iBAAiB;IACxB,MAAM,gBAAgB;IACtB,aAAa,uBAAuB;IACpC,KAAK,sBAAsB;IAC3B,SAAS,oBAAoB;IAC7B,QAAQ,kBAAkB;IAC1B,SAAS,4BAA4B;IACrC,SAAS,eAAe;IACxB,WAAW,qBAAqB;IAChC,cAAc,8BAA8B;IAC5C,UAAU,6BAA6B;IACvC,OAAO,iBAAiB;IACxB,SAAS,uBAAuB;IAChC,oBAAoB,gCAAgC;IACpD,WAAW,qBAAqB;IAChC,UAAU,4BAA4B;IACtC,YAAY,0BAA0B;IACtC,oBAAoB,iCAAiC;IACrD,sBAAsB,+BAA+B;IACrD,WAAW,qBAAqB;IAChC,GAAG,QAAQ;IACX,GAAG,cAAc;IACjB,IAAI,cAAc;IAClB,GAAG,gBAAgB;IACnB,WAAW,qBAAqB;IAChC,WAAW,sBAAsB;CACpC;AAGD,oBAAY,aAAa;IACrB,eAAe,8BAA8B;CAChD;AAED,eAAO,MAAM,iBAAiB,QAA4C,CAAC;AAC3E,oBAAY,QAAQ;IAChB,UAAU,eAAe;IACzB,WAAW,YAAY;IACvB,OAAO,YAAY;IACnB,MAAM,WAAW;IACjB,aAAa,qBAAqB;IAClC,QAAQ,aAAa;IACrB,SAAS,YAAY;IACrB,WAAW,gBAAgB;IAC3B,SAAS,mBAAmB;IAC5B,UAAU,uBAAuB;IACjC,OAAO,YAAY;IACnB,SAAS,gBAAgB;IACzB,oBAAoB,gCAAgC;IACpD,WAAW,gBAAgB;IAC3B,UAAU,qBAAqB;IAC/B,YAAY,qBAAqB;IACjC,oBAAoB,qBAAqB;IACzC,sBAAsB,qBAAqB;IAC3C,WAAW,gBAAgB;IAC3B,GAAG,QAAQ;IACX,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,WAAW,gBAAgB;IAC3B,QAAQ,aAAa;CACxB;AAED,eAAO,MAAM,kBAAkB;;;;;;;;;;;;;;;;;;;;;CAqB9B,CAAC;AAEF,eAAO,MAAM,sBAAsB;;CAElC,CAAC"}
+{"version":3,"file":"filters.d.ts","sourceRoot":"","sources":["../../../src/enums/filters.ts"],"names":[],"mappings":"AAAA,oBAAY,QAAQ;IAChB,SAAS,cAAc;IACvB,QAAQ,aAAa;IACrB,SAAS,cAAc;IACvB,OAAO,YAAY;IACnB,UAAU,eAAe;IACzB,MAAM,WAAW;CACpB;AAED,oBAAY,QAAQ;IAChB,UAAU,gBAAgB;IAC1B,WAAW,iBAAiB;IAC5B,OAAO,iBAAiB;IACxB,MAAM,gBAAgB;IACtB,aAAa,uBAAuB;IACpC,KAAK,sBAAsB;IAC3B,SAAS,oBAAoB;IAC7B,QAAQ,kBAAkB;IAC1B,SAAS,4BAA4B;IACrC,SAAS,eAAe;IACxB,WAAW,qBAAqB;IAChC,cAAc,8BAA8B;IAC5C,UAAU,6BAA6B;IACvC,OAAO,iBAAiB;IACxB,SAAS,uBAAuB;IAChC,oBAAoB,gCAAgC;IACpD,WAAW,qBAAqB;IAChC,UAAU,4BAA4B;IACtC,YAAY,0BAA0B;IACtC,oBAAoB,iCAAiC;IACrD,sBAAsB,+BAA+B;IACrD,WAAW,qBAAqB;IAChC,GAAG,QAAQ;IACX,GAAG,cAAc;IACjB,IAAI,cAAc;IAClB,GAAG,gBAAgB;IACnB,WAAW,qBAAqB;IAChC,WAAW,sBAAsB;CACpC;AAGD,oBAAY,aAAa;IACrB,eAAe,8BAA8B;CAChD;AAED,eAAO,MAAM,iBAAiB,QAA4C,CAAC;AAC3E,oBAAY,QAAQ;IAChB,UAAU,eAAe;IACzB,WAAW,YAAY;IACvB,OAAO,YAAY;IACnB,MAAM,WAAW;IACjB,aAAa,qBAAqB;IAClC,QAAQ,aAAa;IACrB,SAAS,YAAY;IACrB,WAAW,gBAAgB;IAC3B,SAAS,mBAAmB;IAC5B,UAAU,uBAAuB;IACjC,OAAO,YAAY;IACnB,SAAS,gBAAgB;IACzB,oBAAoB,gCAAgC;IACpD,WAAW,gBAAgB;IAC3B,UAAU,qBAAqB;IAC/B,YAAY,qBAAqB;IACjC,oBAAoB,qBAAqB;IACzC,sBAAsB,qBAAqB;IAC3C,WAAW,gBAAgB;IAC3B,GAAG,QAAQ;IACX,WAAW,gBAAgB;IAC3B,SAAS,cAAc;IACvB,WAAW,gBAAgB;IAC3B,QAAQ,aAAa;CACxB;AAED,eAAO,MAAM,kBAAkB;;;;;;;;;;;;;;;;;;;;;CAqB9B,CAAC;AAEF,eAAO,MAAM,sBAAsB;;CAElC,CAAC"}

package/lib/esm/enums/filters.js

@@ -5,6 +5,7 @@ export var SolrTags;
     SolrTags["c_account"] = "c_account";
     SolrTags["c_group"] = "c_group";
     SolrTags["c_severity"] = "c_severity";
+    SolrTags["c_type"] = "c_type";
 })(SolrTags || (SolrTags = {}));
 export var SolrKeys;
 (function (SolrKeys) {

package/lib/esm/i18n/template-de.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have <strong>direct support from Red Hat.</strong>': string;
     Owner: string;

package/lib/esm/i18n/template-de.js

@@ -51,7 +51,7 @@ export default {
     'for more information about the ICE process.': 'für weitere Informationen über den ICE-Vorgang.',
     'for more information.': 'für weitere Informationen.',
     // Case 403
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'Wenn Sie der Meinung sind, eine Berechtigung für das Anzeigen dieser Ressource zu haben, wenden Sie sich bitte an den <a href="/support/contact/customerService.html">Kundendienst</a>. Ihre Red Hat Anmeldeinformationen sind möglicherweise nicht mit dem richtigen Account für Ihre Organisation verknüpft, oder es gibt ein Problem mit Ihrem Abonnement. Der Kundendienst sollten Ihnen bei der Lösung des Problems helfen können.',
+    i18Case403: 'Wenn Sie der Meinung sind, eine Berechtigung für das Anzeigen dieser Ressource zu haben, wenden Sie sich bitte an den <1>Kundendienst</1>. Ihre Red Hat Anmeldeinformationen sind möglicherweise nicht mit dem richtigen Account für Ihre Organisation verknüpft, oder es gibt ein Problem mit Ihrem Abonnement. Der Kundendienst sollten Ihnen bei der Lösung des Problems helfen können.',
     'Support subscription required': 'Support-Subskription erforderlich',
     'The credentials you provided are valid, but you do not have <strong>direct support from Red Hat.</strong>': 'Die eingegebenen Anmeldeinformationen sind gültig, aber Sie haben keinen <strong>Direkt-Support von Red Hat.</strong>',
     Owner: 'Besitzer',

package/lib/esm/i18n/template-es.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     i18nAccounts: string;

package/lib/esm/i18n/template-es.js

@@ -49,7 +49,7 @@ export default {
     'click here': 'Haga clic aquí',
     'for more information about the ICE process.': 'para más información sobre el  proceso ICE.',
     'for more information.': 'para más información.',
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'Si cree que debería tener permiso para ver este recurso,<a href="/support/contact/customerService.html">comuníquese con el Servicio al Cliente</a>para obtener ayuda. Es posible que su inicio de sesión en Red Hat no esté vinculado a la cuenta correcta de su organización,\n      o podría haber un problema con la suscripción. En ambos casos, el Servicio al Cliente debería poder ayudarlo\n      a solucionar el problema.',
+    i18Case403: 'Si cree que debería tener permiso para ver este recurso,<1>comuníquese con el Servicio al Cliente</1>para obtener ayuda. Es posible que su inicio de sesión en Red Hat no esté vinculado a la cuenta correcta de su organización,\n      o podría haber un problema con la suscripción. En ambos casos, el Servicio al Cliente debería poder ayudarlo\n      a solucionar el problema.',
     'Support subscription required': 'Se requiere una suscripción de soporte',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': 'Las credenciales que proporcionó son válidas, pero no cuenta con<strong>soporte directo de Red Hat.</b>',
     i18nAccounts: 'Cuentas',

package/lib/esm/i18n/template-fr.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     i18nAccounts: string;

package/lib/esm/i18n/template-fr.js

@@ -49,7 +49,7 @@ export default {
     'click here': 'cliquez ici',
     'for more information about the ICE process.': 'pour obtenir des informations supplémentaires sur le processus ICE.',
     'for more information.': "pour davantage d'informations.",
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'Si vous pensez être autorisé à consulter cette ressource, veuillez <a href="/support/contact/customerService.html">contacter le service client</a> pour obtenir de l\'aide. Il se peut que votre identifiant Red Hat ne soit pas associé à un compte approprié pour votre organisation ou que votre abonnement présente un dysfonctionnement. Quel que soit le problème rencontré, le service client devrait pouvoir vous aider à le résoudre.',
+    i18Case403: "Si vous pensez être autorisé à consulter cette ressource, veuillez <1>contacter le service client</1> pour obtenir de l'aide. Il se peut que votre identifiant Red Hat ne soit pas associé à un compte approprié pour votre organisation ou que votre abonnement présente un dysfonctionnement. Quel que soit le problème rencontré, le service client devrait pouvoir vous aider à le résoudre.",
     'Support subscription required': "Abonnement à l'assistance technique requis",
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': "Les certifications que vous avez fournies sont valides, mais vous ne bénéficiez pas de l' <strong>assistance technique directe de Red Hat</strong>.",
     i18nAccounts: 'Comptes',

package/lib/esm/i18n/template-it.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     i18nAccounts: string;

package/lib/esm/i18n/template-it.js

@@ -49,7 +49,7 @@ export default {
     'click here': 'Fai clic qui',
     'for more information about the ICE process.': 'per maggiori informazioni sul processo ICE.',
     'for more information.': 'per maggiori informazioni.',
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'Se ritieni che dovresti disporre dell\'autorizzazione per visualizzare questa risorsa, richiedi assistenza al<a href="/support/contact/customerService.html">Servizio clienti</a>. Il tuo login Red Hat potrebbe non essere associato all\'account corretto per la tua organizzazione o potrebbe esserci un problema con la tua sottoscrizione. In entrambi i casi, il Servizio clienti dovrebbe essere in grado di aiutarti a risolvere la questione.',
+    i18Case403: "Se ritieni che dovresti disporre dell'autorizzazione per visualizzare questa risorsa, richiedi assistenza al<1>Servizio clienti</1>. Il tuo login Red Hat potrebbe non essere associato all'account corretto per la tua organizzazione o potrebbe esserci un problema con la tua sottoscrizione. In entrambi i casi, il Servizio clienti dovrebbe essere in grado di aiutarti a risolvere la questione.",
     'Support subscription required': 'Sottoscrizione di supporto necessaria',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': 'Le credenziali fornite sono valide, ma non disponi di un <strong>supporto diretto da Red Hat.</strong>',
     i18nAccounts: 'Account',

package/lib/esm/i18n/template-jp.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     'You need a Salesforce(SFDC) user to edit the action plan': string;

package/lib/esm/i18n/template-jp.js

@@ -49,7 +49,7 @@ export default {
     'click here': 'こちらをクリック',
     'for more information about the ICE process.': 'ICE プロセスについての詳細情報',
     'for more information.': '詳細情報。',
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'このリソースを閲覧する権限があると思われる場合は、<a href="/support/contact/customerService.html">カスタマーサービス</a> にお問い合わせください。ご使用中の Red Hat ログインがお客様の組織のアカウントに関連付けられていないか、サブスクリプションに問題がある可能性があります。いずれの場合でも、カスタマーサービスが問題解決を支援します。',
+    i18Case403: 'このリソースを閲覧する権限があると思われる場合は、<1>カスタマーサービス</1> にお問い合わせください。ご使用中の Red Hat ログインがお客様の組織のアカウントに関連付けられていないか、サブスクリプションに問題がある可能性があります。いずれの場合でも、カスタマーサービスが問題解決を支援します。',
     'Support subscription required': 'サポートサブスクリプションが必要です。',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': '提示の資格情報は有効ですが、<strong>Red Hat の直接サポート</strong>を受ける権限がありません。',
     'You need a Salesforce(SFDC) user to edit the action plan': 'SFDC ユーザーでアクションプランを編集する必要があります。',

package/lib/esm/i18n/template-ko.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     i18nAccounts: string;

package/lib/esm/i18n/template-ko.js

@@ -49,7 +49,7 @@ export default {
     'click here': '여기를 클릭',
     'for more information about the ICE process.': 'ICE 프로세스에 대한 자세한 정보',
     'for more information.': '상세 정보',
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': '이 리소스를 볼 수 있는 권한을 가지고 있는 경우 <a href="/support/contact/customerService.html">고객 서비스에 문의</a>하십시오. Red Hat 로그인이 귀사의 올바른 계정에 연결되어 있지 않거나 \n서브스크립션에 문제가 있을 수 있습니다. 어떠한 경우에도 고객 서비스가 문제 해결을 위한 \n도움을 드릴 수 있습니다.',
+    i18Case403: '이 리소스를 볼 수 있는 권한을 가지고 있는 경우 <1>고객 서비스에 문의</1>하십시오. Red Hat 로그인이 귀사의 올바른 계정에 연결되어 있지 않거나 \n서브스크립션에 문제가 있을 수 있습니다. 어떠한 경우에도 고객 서비스가 문제 해결을 위한 \n도움을 드릴 수 있습니다.',
     'Support subscription required': '지원 서브스크립션 필요',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': '입력한 자격 증명은 유효하지만 <strong>Red Hat의 직접적인 지원</strong>은 제공되지 않습니다.',
     i18nAccounts: '계정',

package/lib/esm/i18n/template-pt.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     i18nAccounts: string;

package/lib/esm/i18n/template-pt.js

@@ -49,7 +49,7 @@ export default {
     'click here': 'clique aqui',
     'for more information about the ICE process.': 'para maiores informações sobre o processo ICE.',
     'for more information.': 'para maiores informações.',
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'Caso você acredite que deveria ter permissão para ver este recurso, <a href="/support/contact/customerService.html">entre em contato com o Atendimento ao Cliente</a>para obter ajuda. O seu login da Red Hat pode não estar associado à conta certa para sua organização\n      ou pode haver um problema na sua inscrição. Nos dois casos, o Atendimento ao Cliente poderá ajudar\n      você a resolver o problema.',
+    i18Case403: 'Caso você acredite que deveria ter permissão para ver este recurso, <1>entre em contato com o Atendimento ao Cliente</1>para obter ajuda. O seu login da Red Hat pode não estar associado à conta certa para sua organização\n      ou pode haver um problema na sua inscrição. Nos dois casos, o Atendimento ao Cliente poderá ajudar\n      você a resolver o problema.',
     'Support subscription required': 'Assinatura de suporte necessária',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': 'As credenciais fornecidas são válidas, mas não tem<strong>suporte direto da Red Hat.</strong>',
     i18nAccounts: 'Contas',

package/lib/esm/i18n/template-ru.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     i18nAccounts: string;

package/lib/esm/i18n/template-ru.js

@@ -49,7 +49,7 @@ export default {
     'click here': 'нажмите здесь',
     'for more information about the ICE process.': 'для получения информации о процессе ICE.',
     'for more information.': 'для получения дополнительной информации.',
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': 'Если вы считаете, что у вас должно быть разрешение на просмотр этого ресурса, <a href="/support/contact/customerService.html">обратитесь в службу поддержки</a> за помощью. Возможно, ваше имя пользователя Red Hat не связано с нужной учетной записью\n      для вашей организации или есть проблема с подпиской. Служба поддержки поможет вам\n      решить эту проблему.',
+    i18Case403: 'Если вы считаете, что у вас должно быть разрешение на просмотр этого ресурса, <1>обратитесь в службу поддержки</1> за помощью. Возможно, ваше имя пользователя Red Hat не связано с нужной учетной записью\n      для вашей организации или есть проблема с подпиской. Служба поддержки поможет вам\n      решить эту проблему.',
     'Support subscription required': 'Требуется действительная подписка',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': 'Вы указали действительные учетные данные, но у вас нет <strong>прямой поддержки от Red Hat</strong>.',
     i18nAccounts: 'Учетные записи',

package/lib/esm/i18n/template-zh.d.ts

@@ -49,7 +49,7 @@ declare const _default: {
     'click here': string;
     'for more information about the ICE process.': string;
     'for more information.': string;
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': string;
+    i18Case403: string;
     'Support subscription required': string;
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': string;
     Owner: string;

package/lib/esm/i18n/template-zh.js

@@ -50,7 +50,7 @@ export default {
     'for more information about the ICE process.': '查看 ICE 处理进程的详情。',
     'for more information.': '详情。',
     // Case 403
-    'If you believe you should have permission to view this resource, please<a href="/support/contact/customerService.html">contact Customer Service</a>for assistance. Your Red Hat login might not be associated with the right account for your organization,\n      or there might be an issue with your subscription. Either way, Customer Service should be able to help\n      you resolve the problem.': '如果您确定有查看此资源的权限，请 <a href="/support/contact/customerService.html">联系客户服务</a>以获得帮助。您的红帽登录信息未能与您机构中的的正确帐户关联，\n    或者您的订阅出现问题。无论是哪种原因，客户服务都能\n    帮助您解决问题。',
+    i18Case403: '如果您确定有查看此资源的权限，请 <1>联系客户服务</1>以获得帮助。您的红帽登录信息未能与您机构中的的正确帐户关联，\n    或者您的订阅出现问题。无论是哪种原因，客户服务都能\n    帮助您解决问题。',
     'Support subscription required': '需要支持订阅',
     'The credentials you provided are valid, but you do not have<strong>direct support from Red Hat.</strong>': '您提供的是有效凭证，但无法<strong>直接从红帽获得支持。</strong>',
     Owner: '所有者',

package/lib/esm/test-utils/mockData.d.ts

@@ -60,6 +60,7 @@ export declare const mockCaseList: {
         case_last_public_update_date: string;
         case_last_public_update_by: string;
         case_customer_escalation: boolean;
+        case_type: string;
         uri: string;
         case_owner: string;
     }[];

package/lib/esm/test-utils/mockData.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"mockData.d.ts","sourceRoot":"","sources":["../../../src/test-utils/mockData.ts"],"names":[],"mappings":"AAAA,eAAO,MAAM,cAAc;;;;;;;GAI1B,CAAC;AAEF,eAAO,MAAM,sBAAsB;;;;GAgBlC,CAAC;AAEF,eAAO,MAAM,2BAA2B;;;;;;;;GA4BvC,CAAC;AAEF,eAAO,MAAM,uBAAuB;;;;;;;;GAgBnC,CAAC;AAEF,eAAO,MAAM,4BAA4B;;;;;;;;;;CAExC,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;CAyBxB,CAAC;AAEF,eAAO,MAAM,mBAAmB;;;GAS/B,CAAC;AAEF,eAAO,MAAM,gBAAgB,EAAE,GAG9B,CAAC;AAEF,eAAO,MAAM,gBAAgB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAgC5B,CAAC;AAEF,eAAO,MAAM,QAAQ;;;;;;;;GA6GpB,CAAC;AAEF,eAAO,MAAM,kBAAkB;;;;;;;;GA8B9B,CAAC;AAEF,eAAO,MAAM,iCAAiC;;;;;;;;;;;;;CA+d7C,CAAC"}
+{"version":3,"file":"mockData.d.ts","sourceRoot":"","sources":["../../../src/test-utils/mockData.ts"],"names":[],"mappings":"AAAA,eAAO,MAAM,cAAc;;;;;;;GAI1B,CAAC;AAEF,eAAO,MAAM,sBAAsB;;;;GAgBlC,CAAC;AAEF,eAAO,MAAM,2BAA2B;;;;;;;;GA4BvC,CAAC;AAEF,eAAO,MAAM,uBAAuB;;;;;;;;GAgBnC,CAAC;AAEF,eAAO,MAAM,4BAA4B;;;;;;;;;;CAExC,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;CA0BxB,CAAC;AAEF,eAAO,MAAM,mBAAmB;;;GAS/B,CAAC;AAEF,eAAO,MAAM,gBAAgB,EAAE,GAG9B,CAAC;AAEF,eAAO,MAAM,gBAAgB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAgC5B,CAAC;AAEF,eAAO,MAAM,QAAQ;;;;;;;;GA6GpB,CAAC;AAEF,eAAO,MAAM,kBAAkB;;;;;;;;GA4B9B,CAAC;AAEF,eAAO,MAAM,iCAAiC;;;;;;;;;;;;;CA+d7C,CAAC"}

package/lib/esm/test-utils/mockData.js

@@ -90,6 +90,7 @@ export const mockCaseList = {
             case_last_public_update_date: '2019-10-25T05:30:54Z',
             case_last_public_update_by: 'Bipin Kunal',
             case_customer_escalation: false,
+            case_type: '',
             uri: 'https://api.access.qa.redhat.com/rs/cases/02428475',
             case_owner: 'New Case Queue',
         },

package/lib/esm/utils/caseListUtils.d.ts

@@ -8,6 +8,12 @@ export interface IPromiseReflection<T> {
     status: 'fulfilled' | 'rejected';
     e?: Error;
 }
-export declare function getCaseList(filterState: ICaseListFilterState, loggedInUser: UserAuth, loggedInUserAccount: Partial<IAccount>, abortSignal: AbortSignal, forceSfdcSearch?: boolean, alwaysUseSFDC?: boolean): Promise<ISolrCaseSearchResponse>;
+interface ICaseListResponse {
+    caseListResponse: ISolrCaseSearchResponse;
+    isSolrSearchDownSFDCUp: boolean;
+    showErrorMessage: boolean;
+}
+export declare function getCaseList(filterState: ICaseListFilterState, loggedInUser: UserAuth, loggedInUserAccount: Partial<IAccount>, abortSignal: AbortSignal, forceSfdcSearch?: boolean): Promise<ICaseListResponse>;
 export declare function getCaseListFromSolr(solrQuery: ISearchSolrQuery, partnerSearch: boolean, abortSignal: AbortSignal, isSecureSupport?: boolean): Promise<ISolrCaseSearchResponse>;
+export {};
 //# sourceMappingURL=caseListUtils.d.ts.map

package/lib/esm/utils/caseListUtils.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"caseListUtils.d.ts","sourceRoot":"","sources":["../../../src/utils/caseListUtils.ts"],"names":[],"mappings":"AAEA,OAAO,EAAE,gBAAgB,EAAE,MAAM,oCAAoC,CAAC;AACtE,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAIxD,OAAO,EAAE,oBAAoB,EAAE,MAAM,+CAA+C,CAAC;AACrF,OAAO,EAAuC,uBAAuB,EAAE,MAAM,oBAAoB,CAAC;AAOlG,MAAM,WAAW,kBAAkB,CAAC,CAAC;IACjC,CAAC,CAAC,EAAE,CAAC,CAAC;IACN,MAAM,EAAE,WAAW,GAAG,UAAU,CAAC;IACjC,CAAC,CAAC,EAAE,KAAK,CAAC;CACb;AAED,UAAU,iBAAiB;IACvB,gBAAgB,EAAE,uBAAuB,CAAC;IAC1C,sBAAsB,EAAE,OAAO,CAAC;IAChC,gBAAgB,EAAE,OAAO,CAAC;CAC7B;AAiBD,wBAAsB,WAAW,CAC7B,WAAW,EAAE,oBAAoB,EACjC,YAAY,EAAE,QAAQ,EACtB,mBAAmB,EAAE,OAAO,CAAC,QAAQ,CAAC,EACtC,WAAW,EAAE,WAAW,EACxB,eAAe,CAAC,EAAE,OAAO,GAC1B,OAAO,CAAC,iBAAiB,CAAC,CAmF5B;AAED,wBAAgB,mBAAmB,CAC/B,SAAS,EAAE,gBAAgB,EAC3B,aAAa,EAAE,OAAO,EACtB,WAAW,EAAE,WAAW,EACxB,eAAe,GAAE,OAAe,GACjC,OAAO,CAAC,uBAAuB,CAAC,CASlC"}

package/lib/esm/utils/caseListUtils.js

@@ -19,19 +19,14 @@ var __rest = (this && this.__rest) || function (s, e) {
     return t;
 };
 import { publicApi, search } from '@cee-eng/hydrajs';
-import isEmpty from 'lodash/isEmpty';
+import { promiseReflection } from '@rh-support/utils';
 import { isNoFilterApplied, isSearchSupportedBySFDC } from '../components/case-list/CaseListFilterHelpers';
 import { createSFDCQueryFromFilterState, createSolrQueryFromFilterState, mapSFDCCaseListToSolrCaseList, } from './caseSearchUtils';
-import { mockSolrResponse } from './mockSolrResponse';
-const reflect = (p) => __awaiter(void 0, void 0, void 0, function* () {
-    try {
-        const v = yield p;
-        return { v, status: 'fulfilled' };
-    }
-    catch (e) {
-        return { e, status: 'rejected' };
-    }
-});
+const throwErrorOnAbort = (message) => {
+    const isAbortError = message && message.toLowerCase().indexOf('abort') > -1;
+    if (isAbortError)
+        throw new Error(message);
+};
 // currently while fetching case list we need to decide whether to call only solr or solr and sfdc both
 // solr call will always be there because all the filters values are returned by the solr as facets.
 // the problem with solr is that it takes 10 secs to index the latest data from SFDC and user might see some stale data in the meanwhile.
@@ -41,40 +36,71 @@ const reflect = (p) => __awaiter(void 0, void 0, void 0, function* () {
 // and override the solr result with sfdc.
 // Even though SFDC support most of the filters but another problem with SFDC is it doesnot support multiple values for a praticular filter.
 // if user applies any filter apart from default filter we will always call solr and assume that(not safely) 10 sec scenario is not bound to happen.
-export function getCaseList(filterState, loggedInUser, loggedInUserAccount, abortSignal, forceSfdcSearch, alwaysUseSFDC = false) {
-    var _a, _b, _c, _d;
+export function getCaseList(filterState, loggedInUser, loggedInUserAccount, abortSignal, forceSfdcSearch) {
+    var _a, _b, _c, _d, _e, _f, _g, _h, _j, _k, _l;
     return __awaiter(this, void 0, void 0, function* () {
+        let isSolrSearchDownSFDCUp = false;
+        let showErrorMessage = false;
+        let caseListResponse;
         const solrFilter = createSolrQueryFromFilterState(filterState, loggedInUser);
-        const isSfdcSearchRequired = ((forceSfdcSearch || isSearchSupportedBySFDC(filterState)) && !filterState.filterQueryInfo.queryString) ||
-            loggedInUserAccount.secureSupport;
         const partnerSearch = loggedInUser.hasManagedAccounts() && ((_b = (_a = filterState.filterInfo) === null || _a === void 0 ? void 0 : _a.case_accountNumber) !== null && _b !== void 0 ? _b : []).length > 0;
-        let solrPromise = Promise.resolve(undefined);
-        if (!alwaysUseSFDC) {
-            solrPromise = getCaseListFromSolr(solrFilter, partnerSearch, abortSignal, loggedInUserAccount === null || loggedInUserAccount === void 0 ? void 0 : loggedInUserAccount.secureSupport);
+        const isSfdcSearchRequired = (forceSfdcSearch || isSearchSupportedBySFDC(filterState)) && !filterState.filterQueryInfo.queryString;
+        let solrPromise = getCaseListFromSolr(solrFilter, partnerSearch, abortSignal, loggedInUserAccount === null || loggedInUserAccount === void 0 ? void 0 : loggedInUserAccount.secureSupport);
+        const sfdcAPICall = () => publicApi.caseList.getCaseListFromSFDC(createSFDCQueryFromFilterState(filterState, loggedInUser, loggedInUserAccount, isNoFilterApplied(filterState)), partnerSearch, loggedInUserAccount === null || loggedInUserAccount === void 0 ? void 0 : loggedInUserAccount.secureSupport, abortSignal);
+        const sfdcPromise = isSfdcSearchRequired ? sfdcAPICall() : Promise.resolve(undefined);
+        const [solrResponse, sfdcResponse] = yield Promise.all([solrPromise, sfdcPromise].filter((item) => !!item).map(promiseReflection));
+        // on abort we throw an error and don't proceed with the rest
+        if (solrResponse.e)
+            throwErrorOnAbort(solrResponse === null || solrResponse === void 0 ? void 0 : solrResponse.e.message);
+        if (sfdcResponse.e)
+            throwErrorOnAbort(sfdcResponse === null || sfdcResponse === void 0 ? void 0 : sfdcResponse.e.message);
+        const solrFullfilled = !!(solrResponse.status === 'fulfilled' && ((_c = solrResponse.v) === null || _c === void 0 ? void 0 : _c.response));
+        let sfdcFullfilled = !!(sfdcResponse.status === 'fulfilled' && ((_d = sfdcResponse.v) === null || _d === void 0 ? void 0 : _d.cases));
+        const sfdcCallIsMadeAndFailed = !sfdcFullfilled && isSfdcSearchRequired;
+        const sfdcCallNotMade = !sfdcFullfilled && !isSfdcSearchRequired;
+        if (!solrFullfilled && sfdcCallIsMadeAndFailed) {
+            showErrorMessage = true;
         }
-        let sfdcPromise;
-        const needToUseSFDC = isSfdcSearchRequired || alwaysUseSFDC;
-        if (needToUseSFDC) {
-            const sfdcFilter = createSFDCQueryFromFilterState(filterState, loggedInUser, loggedInUserAccount, isNoFilterApplied(filterState));
-            sfdcPromise = publicApi.caseList.getCaseListFromSFDC(sfdcFilter, partnerSearch, loggedInUserAccount === null || loggedInUserAccount === void 0 ? void 0 : loggedInUserAccount.secureSupport, abortSignal);
+        else if (!solrFullfilled && sfdcCallNotMade) {
+            const sfdcRes = yield promiseReflection(sfdcAPICall());
+            sfdcFullfilled = !!(sfdcRes.status === 'fulfilled' && ((_e = sfdcRes.v) === null || _e === void 0 ? void 0 : _e.cases));
+            if (sfdcFullfilled) {
+                isSolrSearchDownSFDCUp = true;
+                const mappedSfdcRes = mapSFDCCaseListToSolrCaseList((_g = (_f = sfdcRes === null || sfdcRes === void 0 ? void 0 : sfdcRes.v) === null || _f === void 0 ? void 0 : _f.cases) !== null && _g !== void 0 ? _g : []);
+                caseListResponse = {
+                    response: {
+                        docs: mappedSfdcRes,
+                        numFound: sfdcRes.v.totalCount,
+                    },
+                };
+            }
+            else {
+                showErrorMessage = true;
+            }
         }
-        const res = yield Promise.all([solrPromise, sfdcPromise].filter((item) => !!item).map(reflect));
-        let solrResponse = res[0];
-        if (isEmpty(solrResponse === null || solrResponse === void 0 ? void 0 : solrResponse.v) && alwaysUseSFDC) {
-            solrResponse.v = mockSolrResponse;
+        else if (solrFullfilled && sfdcFullfilled) {
+            caseListResponse = Object.assign(Object.assign({}, solrResponse.v), { response: {
+                    docs: mapSFDCCaseListToSolrCaseList((_j = (_h = sfdcResponse === null || sfdcResponse === void 0 ? void 0 : sfdcResponse.v) === null || _h === void 0 ? void 0 : _h.cases) !== null && _j !== void 0 ? _j : []),
+                    numFound: sfdcResponse.v.totalCount,
+                } });
         }
-        const sfdcResponse = res[1];
-        if ((solrResponse === null || solrResponse === void 0 ? void 0 : solrResponse.status) === 'rejected') {
-            throw new Error(solrResponse === null || solrResponse === void 0 ? void 0 : solrResponse.e.message);
+        else if (!solrFullfilled && sfdcFullfilled) {
+            isSolrSearchDownSFDCUp = true;
+            caseListResponse = {
+                response: {
+                    docs: mapSFDCCaseListToSolrCaseList((_l = (_k = sfdcResponse === null || sfdcResponse === void 0 ? void 0 : sfdcResponse.v) === null || _k === void 0 ? void 0 : _k.cases) !== null && _l !== void 0 ? _l : []),
+                    numFound: sfdcResponse.v.totalCount,
+                },
+            };
         }
-        if (needToUseSFDC && sfdcResponse) {
-            if (sfdcResponse.status === 'fulfilled') {
-                const mappedSfdcRes = sfdcResponse && mapSFDCCaseListToSolrCaseList((_d = (_c = sfdcResponse === null || sfdcResponse === void 0 ? void 0 : sfdcResponse.v) === null || _c === void 0 ? void 0 : _c.cases) !== null && _d !== void 0 ? _d : []);
-                solrResponse.v.response.docs = mappedSfdcRes;
-                solrResponse.v.response.numFound = sfdcResponse.v.totalCount;
-            }
+        else if (solrFullfilled && !sfdcFullfilled) {
+            caseListResponse = solrResponse.v;
         }
-        return solrResponse.v;
+        return {
+            caseListResponse,
+            isSolrSearchDownSFDCUp,
+            showErrorMessage,
+        };
     });
 }
 export function getCaseListFromSolr(solrQuery, partnerSearch, abortSignal, isSecureSupport = false) {

package/lib/esm/utils/caseSearchUtils.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"caseSearchUtils.d.ts","sourceRoot":"","sources":["../../../src/utils/caseSearchUtils.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,eAAe,EAAE,qBAAqB,EAAE,MAAM,6CAA6C,CAAC;AACrG,OAAO,EAAE,QAAQ,EAAE,MAAM,wCAAwC,CAAC;AAClE,OAAO,EAAE,oBAAoB,EAAE,MAAM,2BAA2B,CAAC;AAEjE,OAAO,EAAE,QAAQ,EAAE,MAAM,8BAA8B,CAAC;AAWxD,OAAO,EACH,oBAAoB,EACpB,WAAW,EAId,MAAM,+CAA+C,CAAC;AAEvD,OAAO,EAEH,mBAAmB,EAEtB,MAAM,qBAAqB,CAAC;AAS7B,OAAO,EAAE,qBAAqB,EAAE,MAAM,oBAAoB,CAAC;AAE3D,eAAO,MAAM,6BAA6B,UAAU,CAAC;AACrD,eAAO,MAAM,oCAAoC,MAAM,CAAC;AACxD,eAAO,MAAM,iCAAiC,SAAS,CAAC;AACxD,eAAO,MAAM,qBAAqB,eAAe,CAAC;AAElD,iBAAS,8BAA8B,CAAC,WAAW,EAAE,oBAAoB,EAAE,YAAY,EAAE,QAAQ,OAwEhG;AAED,iBAAS,sCAAsC,CAC3C,UAAU,EAAE,OAAO,CAAC,WAAW,CAAC,EAChC,WAAW,EAAE,MAAM,EACnB,eAAe,GAAE,OAAe,UAwBnC;AAeD,iBAAS,wCAAwC,CAC7C,UAAU,EAAE,OAAO,CAAC,WAAW,CAAC,EAChC,OAAO,EAAE,MAAM,EACf,eAAe,QAAK,UAoCvB;AAMD,iBAAS,yBAAyB,CAC9B,WAAW,EAAE,oBAAoB,EACjC,kBAAkB,EAAE,QAAQ,EAC5B,oBAAoB,KAAA,EACpB,UAAU,SAAI,EACd,UAAU,SAAO,OAmBpB;AAkBD,iBAAS,8BAA8B,CACnC,WAAW,EAAE,oBAAoB,EACjC,YAAY,EAAE,QAAQ,EACtB,mBAAmB,EAAE,OAAO,CAAC,QAAQ,CAAC,EACtC,kBAAkB,EAAE,OAAO,GAC5B,OAAO,CAAC,eAAe,CAAC,CAkE1B;AAED,iBAAS,6BAA6B,CAAC,QAAQ,GAAE,qBAAqB,EAAO,GAAG,qBAAqB,EAAE,CAEtG;AAcD,iBAAS,6BAA6B,CAAC,WAAW,EAAE,oBAAoB,UAUvE;AAED,iBAAS,6BAA6B,CAClC,QAAQ,EAAE,MAAM,EAChB,mBAAmB,EAAE,oBAAoB,EACzC,QAAQ,CAAC,EAAE,MAAM,EACjB,WAAW,CAAC,EAAE,MAAM,EACpB,UAAU,GAAE,mBAA+C,wBA4C9D;AAED,iBAAS,kCAAkC,CACvC,WAAW,EAAE,MAAM,EACnB,mBAAmB,EAAE,oBAAoB,EACzC,kBAAkB,EAAE,oBAAoB,wBAmC3C;AAgGD,OAAO,EACH,8BAA8B,EAC9B,sCAAsC,EACtC,yBAAyB,EACzB,8BAA8B,EAC9B,6BAA6B,EAC7B,6BAA6B,EAC7B,6BAA6B,EAC7B,wCAAwC,EACxC,kCAAkC,GACrC,CAAC"}

package/lib/esm/utils/caseSearchUtils.js

@@ -18,7 +18,7 @@ import SolrQueryBuilder from 'solr-query-builder';
 import { getLabel } from '../components/case-list/case-list-filters/AccountsBookmarkedGroupFilter';
 import { initialCaseFilterState } from '../components/case-list/CaseListFilterContext';
 import { isNoFilterApplied } from '../components/case-list/CaseListFilterHelpers';
-import { CaseListColumnIds, CaseStatus } from '../enums/case';
+import { CaseListColumnIds, caseListSortColumnIdsToSolrMap, CaseStatus } from '../enums/case';
 import { advanceSearchFieldNameToSolrFieldMapping, CaseSearchQueryType, fieldNameToSolrFieldMapping, } from '../enums/caseSearch';
 import { AdditionalFilterLabels, ProductVersionKey, sfdcFieldToSolrMap, SolrKeys, SolrPivotKeys, SolrTags, } from '../enums/filters';
 export const FILTER_URL_QUERY_SEARCH_PARAM = 'query';
@@ -33,7 +33,7 @@ function createSolrQueryFromFilterState(filterState, loggedInUser) {
     const isCaseNumberQuery = isValidCaseNumber(queryString);
     const q = isCaseNumberQuery ? `${SolrKeys.caseNumber}:${queryString}` : queryString;
     const isQuerySearch = q !== '*:*';
-    const sort = `case_${column} ${direction}`;
+    const sort = `${caseListSortColumnIdsToSolrMap[column]} ${direction}`;
     const productVersionQuery = buildSolrQuery({ [ProductVersionKey]: filterInfo[ProductVersionKey] });
     const filteredGroups = filterInfo[SolrKeys.group].map((item) => item.key);
     const start = (currentPage - 1) * pageSize;
@@ -66,6 +66,7 @@ function createSolrQueryFromFilterState(filterState, loggedInUser) {
         .facetField(SolrKeys.product, [SolrTags.c_product])
         .facetField(SolrKeys.severity, [SolrTags.c_severity])
         .facetField(SolrKeys.status, [SolrTags.c_status])
+        .facetField(SolrKeys.type, [SolrTags.c_type])
         .pivotField(SolrPivotKeys.product_version, [SolrTags.c_product])
         .preBuiltfq(SolrKeys.product, productVersionQuery, [SolrTags.c_product])
         .fq(SolrKeys.status, filterInfo[SolrKeys.status], [SolrTags.c_status])
@@ -73,6 +74,7 @@ function createSolrQueryFromFilterState(filterState, loggedInUser) {
         .fq(SolrKeys.group, filteredGroups)
         .fq(SolrKeys.accountNumber, filteredAccounts)
         .fq(SolrKeys.escalation, escalationValue)
+        .fq(SolrKeys.type, filterInfo[SolrKeys.type], [SolrTags.c_type])
         .beginOr()
         .fq(SolrKeys.createdBySsoUsername, filterInfo[SolrKeys.createdBySsoUsername])
         .fq(SolrKeys.caseContactSSO, filterInfo[SolrKeys.caseContactSSO])
@@ -198,11 +200,12 @@ function createSFDCQueryFromFilterState(filterState, loggedInUser, loggedInUserA
     if ((filteredStatus || []).length > 1 && filteredStatus.includes(CaseStatus.Closed)) {
         filteredStatus = filteredStatus.filter((status) => status !== CaseStatus.Closed);
     }
+    const sortFieldSolr = caseListSortColumnIdsToSolrMap[column];
     const sfdcFilter = {
         maxResults,
         offset,
         includeClosed,
-        sortField: solrFieldToSfdcMap['case_' + column],
+        sortField: solrFieldToSfdcMap[sortFieldSolr],
         sortOrder: direction.toUpperCase(),
     };
     const queryString = (filterQueryInfo.queryString || '').trim();

package/lib/esm/utils/constants.d.ts

@@ -15,6 +15,7 @@ export declare const filterNamesMap: {
     case_number: string;
     case_createdby_sso_username: string;
     case_contact_sso_username: string;
+    case_type: string;
     usernameFilterTitle: string;
 };
 export declare const UpdatedCaseDataEvent = "PCM-Next > case-list-data-background-refresh";

package/lib/esm/utils/constants.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"constants.d.ts","sourceRoot":"","sources":["../../../src/utils/constants.ts"],"names":[],"mappings":"AAGA,eAAO,MAAM,cAAc;;;;;;;;;;;;;;;;;;CAkB1B,CAAC;AAEF,eAAO,MAAM,oBAAoB,iDAAiD,CAAC"}
+{"version":3,"file":"constants.d.ts","sourceRoot":"","sources":["../../../src/utils/constants.ts"],"names":[],"mappings":"AAGA,eAAO,MAAM,cAAc;;;;;;;;;;;;;;;;;;;CAmB1B,CAAC;AAEF,eAAO,MAAM,oBAAoB,iDAAiD,CAAC"}

package/lib/esm/utils/constants.js

@@ -17,6 +17,7 @@ export const filterNamesMap = {
     [SolrKeys.caseNumber]: 'Case number',
     [SolrKeys.createdBySsoUsername]: 'Created by me',
     [SolrKeys.caseContactSSO]: 'Owned by me',
+    [SolrKeys.type]: 'Type',
     usernameFilterTitle: 'Username',
 };
 export const UpdatedCaseDataEvent = 'PCM-Next > case-list-data-background-refresh';

package/package.json

@@ -1,6 +1,6 @@
 {
     "name": "@rh-support/cases",
-    "version": "0.2.24",
+    "version": "0.2.28",
     "publishConfig": {
         "access": "public",
         "registry": "https://registry.npmjs.org"
@@ -53,11 +53,11 @@
         "@patternfly/react-core": "4.128.2",
         "@patternfly/react-table": "4.26.7",
         "@rh-support/api": "0.3.9",
-        "@rh-support/components": "1.1.19",
-        "@rh-support/react-context": "0.2.21",
+        "@rh-support/components": "1.1.21",
+        "@rh-support/react-context": "0.2.23",
         "@rh-support/types": "0.2.0",
-        "@rh-support/user-permissions": "0.2.14",
-        "@rh-support/utils": "0.2.13",
+        "@rh-support/user-permissions": "0.2.16",
+        "@rh-support/utils": "0.2.14",
         "i18next": "^19.0.1",
         "localforage": "^1.7.3",
         "lodash": "^4.17.15",
@@ -101,5 +101,5 @@
         "not ie <= 11",
         "not op_mini all"
     ],
-    "gitHead": "1e5b6f89b25d4f275643198b7996c56a85d1129d"
+    "gitHead": "f16c3e016d3cfc56fa94f1cb1a8f8ab2d3fe0a35"
 }