@resolveio/server-lib 22.3.218 → 22.3.220

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@resolveio/server-lib",
-  "version": "22.3.218",
+  "version": "22.3.220",
   "description": "",
   "scripts": {
     "package": "./build_package.sh",

package/util/support-runner-v5.js

@@ -1041,6 +1041,13 @@ function supportLooseEvidenceOwnerFiles(value, ownerFiles) {
         .filter(function (ownerFile) { return supportLooseOwnerFileMatch(value, ownerFile); })
         .slice(0, 8);
 }
+function supportDiagnosisEvidenceIsTicketAttachment(entry) {
+    var text = cleanText([entry.artifactPath, entry.summary].filter(Boolean).join(' '), 1200);
+    return /(?:^|\/)\.resolveio-support-context\/attachments\//i.test(text)
+        || /(?:^|\/)\.resolveio-context\/attachments\//i.test(text)
+        || /(?:^|\/)manual-ticket\.request\.txt$/i.test(text)
+        || /(?:^|\/)email\.metadata\.json$/i.test(text);
+}
 function normalizeSupportDiagnosisEvidence(values, ownerFiles) {
     if (ownerFiles === void 0) { ownerFiles = []; }
     var allowed = new Set(['ticket', 'browser', 'mongo', 'log', 'code', 'commit', 'qa', 'other']);
@@ -2584,7 +2591,11 @@ function normalizeResolveIOSupportDiagnosisGate(value, now) {
         || (issueCasePrimaryText ? 'Customer/account context from support ticket intake and hydrated support attachments.' : '')
         || (featureRequestClassified ? 'Customer/account context from support ticket intake.' : '');
     var rawReproductionStatus = issueCaseSource.reproduction_status || issueCaseSource.reproductionStatus || source.reproduction_status;
-    var hasRuntimeReproductionEvidence = diagnosisEvidence.some(function (entry) { return SUPPORT_REPRODUCTION_EVIDENCE_TYPES.has(entry.type); });
+    var explicitReproductionBlocker = pickText(issueCaseSource, ['reproduction_blocker', 'reproductionBlocker', 'runtime_blocker', 'runtimeBlocker', 'blocked_reason', 'blockedReason', 'blocker', 'blocked_by', 'blockedBy'], 1000);
+    var inferredReproductionBlocked = /\b(?:runtime\s+)?reproduction\s+(?:is\s+)?blocked\b|\bno accessible staged runtime\b|\bstaged (?:mongo|log|runtime) artifacts?.{0,80}\b(?:not accessible|unavailable|missing)\b|\b(?:cannot|unable to) reproduce\b/i.test(issueCaseText);
+    var inferredReproductionBlocker = explicitReproductionBlocker
+        || (inferredReproductionBlocked ? issueCaseText : '');
+    var hasRuntimeReproductionEvidence = diagnosisEvidence.some(function (entry) { return SUPPORT_REPRODUCTION_EVIDENCE_TYPES.has(entry.type) && !supportDiagnosisEvidenceIsTicketAttachment(entry); });
     var explicitHypothesisEvidence = collectSupportDiagnosisTextListFromValues([
         hypothesisSource.evidence,
         hypothesisSource.evidence_refs,
@@ -2604,8 +2615,8 @@ function normalizeResolveIOSupportDiagnosisGate(value, now) {
             account_customer_context: accountCustomerContext,
             reproduction_status: rawReproductionStatus
                 ? normalizeReproductionStatus(rawReproductionStatus)
-                : (featureRequestClassified || !hasRuntimeReproductionEvidence ? 'classified' : 'reproduced'),
-            reproduction_blocker: pickText(issueCaseSource, ['reproduction_blocker', 'reproductionBlocker', 'runtime_blocker', 'runtimeBlocker', 'blocked_reason', 'blockedReason', 'blocker', 'blocked_by', 'blockedBy'], 1000)
+                : (inferredReproductionBlocker ? 'blocked' : (featureRequestClassified || !hasRuntimeReproductionEvidence ? 'classified' : 'reproduced')),
+            reproduction_blocker: inferredReproductionBlocker
         },
         issue_class: issueClass || 'missing_wrong_data',
         accepted_hypothesis: {