@resolveio/server-lib 22.3.190 → 22.3.191
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/package.json
CHANGED
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@@ -1637,6 +1637,8 @@ function supportCustomerReplyPolicyGate(policy, now) {
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var canSend = policy.canSendCustomerReply === true || policy.can_send_customer_reply === true;
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var reviewPacket = plainObject(policy.humanReviewPacket || policy.human_review_packet);
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var draftBasis = plainObject(policy.draftBasis || policy.draft_basis);
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1640
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var clarificationValidation = (0, support_runner_v5_1.validateResolveIOSupportClarificationContract)(policy.clarificationContract || policy.clarification_contract || {});
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var clarificationContract = clarificationValidation.normalized;
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var reviewType = cleanText(reviewPacket.reviewType || reviewPacket.review_type, 160);
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var evidenceRefs = cleanStringList(reviewPacket.evidenceRefs || reviewPacket.evidence_refs, 40, 500);
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var blockers = cleanStringList(policy.blockers || reviewPacket.blockers, 20, 500);
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@@ -1645,13 +1647,14 @@ function supportCustomerReplyPolicyGate(policy, now) {
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: action === 'draft_resolution_reply' && canDraft
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? 'warn'
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: action === 'ask_clarification' && canDraft
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? 'warn'
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? (clarificationValidation.valid ? 'warn' : 'blocked')
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: 'blocked';
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var mergedBlockers = Array.from(new Set(__spreadArray(__spreadArray([], __read(blockers), false), __read((action === 'ask_clarification' ? clarificationValidation.blockers : [])), false)));
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return {
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key: 'support_customer_reply_policy',
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label: 'Support customer reply policy',
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status: gateStatus,
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-
reason: reason || action || 'Support customer reply policy recorded.',
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reason: reason || mergedBlockers.join('; ') || action || 'Support customer reply policy recorded.',
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evidenceRefs: evidenceRefs,
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recordedAt: isoNow(now || policy.recordedAt || policy.recorded_at || reviewPacket.createdAt || reviewPacket.created_at),
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metadata: {
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@@ -1667,7 +1670,11 @@ function supportCustomerReplyPolicyGate(policy, now) {
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primaryAction: cleanText(reviewPacket.primaryAction || reviewPacket.primary_action, 160),
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requiresHumanApproval: reviewPacket.requiresHumanApproval !== false && reviewPacket.requires_human_approval !== false,
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questionPresent: !!cleanText(policy.clarificationQuestion || policy.clarification_question || reviewPacket.question, 1000),
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-
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clarificationContractStatus: cleanText(clarificationContract.status, 120),
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clarificationMissingField: cleanText(clarificationContract.missingField, 120),
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clarificationOneQuestionOnly: clarificationContract.oneQuestionOnly === true,
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clarificationParksTicket: clarificationContract.parksTicketUntilCustomerReply === true,
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blockers: mergedBlockers
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}
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};
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}
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@@ -2918,7 +2925,7 @@ function applyAssistantAnswerQualityGate(qa, decision, now) {
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}
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function buildSupportAIRunFromEvidence(input) {
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var e_28, _a, e_29, _b;
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-
var _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3, _4, _5, _6, _7, _8, _9, _10, _11, _12, _13, _14, _15, _16, _17, _18, _19, _20, _21, _22, _23, _24, _25, _26, _27, _28, _29, _30, _31, _32, _33, _34, _35, _36;
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2928
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var _c, _d, _e, _f, _g, _h, _j, _k, _l, _m, _o, _p, _q, _r, _s, _t, _u, _v, _w, _x, _y, _z, _0, _1, _2, _3, _4, _5, _6, _7, _8, _9, _10, _11, _12, _13, _14, _15, _16, _17, _18, _19, _20, _21, _22, _23, _24, _25, _26, _27, _28, _29, _30, _31, _32, _33, _34, _35, _36, _37, _38, _39, _40, _41, _42, _43, _44;
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var ticket = input.ticket || {};
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var job = input.job || {};
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var evidence = buildSupportQaEvidence(input);
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@@ -2930,8 +2937,8 @@ function buildSupportAIRunFromEvidence(input) {
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addSourceId(sourceIds, 'jobId', job._id || job.id || job.jobId);
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addSourceId(sourceIds, 'buildPlanId', job.buildPlanId || ticket.buildPlanId);
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try {
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-
for (var
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var event_1 =
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for (var _45 = __values(asArray(input.taskEvents)), _46 = _45.next(); !_46.done; _46 = _45.next()) {
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var event_1 = _46.value;
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pushEvent(events, {
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type: event_1.type === 'human_intervention' ? 'human_intervention' : 'log',
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category: cleanText(event_1.category || event_1.phase || event_1.type, 160),
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@@ -2948,13 +2955,13 @@ function buildSupportAIRunFromEvidence(input) {
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catch (e_28_1) { e_28 = { error: e_28_1 }; }
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finally {
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try {
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-
if (
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if (_46 && !_46.done && (_a = _45.return)) _a.call(_45);
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}
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finally { if (e_28) throw e_28.error; }
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}
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try {
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-
for (var
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var aiJob =
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for (var _47 = __values(asArray(input.aiJobs)), _48 = _47.next(); !_48.done; _48 = _47.next()) {
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var aiJob = _48.value;
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pushEvent(events, {
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type: aiJob.model ? 'model_call' : 'log',
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category: cleanText(aiJob.category || aiJob.phase || aiJob.runner, 160),
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@@ -2972,7 +2979,7 @@ function buildSupportAIRunFromEvidence(input) {
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catch (e_29_1) { e_29 = { error: e_29_1 }; }
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finally {
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try {
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-
if (
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if (_48 && !_48.done && (_b = _47.return)) _b.call(_47);
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}
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finally { if (e_29) throw e_29.error; }
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}
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@@ -3255,7 +3262,13 @@ function buildSupportAIRunFromEvidence(input) {
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|| ((_33 = customerReplyPolicy.human_review_packet) === null || _33 === void 0 ? void 0 : _33.reviewType), 160),
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primaryAction: cleanText(((_34 = customerReplyPolicy.humanReviewPacket) === null || _34 === void 0 ? void 0 : _34.primaryAction)
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|| ((_35 = customerReplyPolicy.human_review_packet) === null || _35 === void 0 ? void 0 : _35.primary_action)
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|| ((_36 = customerReplyPolicy.human_review_packet) === null || _36 === void 0 ? void 0 : _36.primaryAction), 160)
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|| ((_36 = customerReplyPolicy.human_review_packet) === null || _36 === void 0 ? void 0 : _36.primaryAction), 160),
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clarificationContract: customerReplyPolicy.clarificationContract || customerReplyPolicy.clarification_contract ? {
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status: cleanText(((_37 = customerReplyPolicy.clarificationContract) === null || _37 === void 0 ? void 0 : _37.status) || ((_38 = customerReplyPolicy.clarification_contract) === null || _38 === void 0 ? void 0 : _38.status), 120),
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missingField: cleanText(((_39 = customerReplyPolicy.clarificationContract) === null || _39 === void 0 ? void 0 : _39.missingField) || ((_40 = customerReplyPolicy.clarification_contract) === null || _40 === void 0 ? void 0 : _40.missing_field), 120),
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oneQuestionOnly: ((_41 = customerReplyPolicy.clarificationContract) === null || _41 === void 0 ? void 0 : _41.oneQuestionOnly) === true || ((_42 = customerReplyPolicy.clarification_contract) === null || _42 === void 0 ? void 0 : _42.one_question_only) === true,
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parksTicketUntilCustomerReply: ((_43 = customerReplyPolicy.clarificationContract) === null || _43 === void 0 ? void 0 : _43.parksTicketUntilCustomerReply) === true || ((_44 = customerReplyPolicy.clarification_contract) === null || _44 === void 0 ? void 0 : _44.parks_ticket_until_customer_reply) === true
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} : undefined
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} : undefined
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}
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});
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