@resolveio/server-lib 22.2.35 → 22.2.37

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (5) hide show
  1. package/methods/support.js +102 -6
  2. package/methods/support.js.map +1 -1
  3. package/models/support-ticket.model.d.ts +2 -1
  4. package/models/support-ticket.model.js.map +1 -1
  5. package/package.json +1 -1
package/methods/support.js CHANGED
@@ -112,12 +112,13 @@ function loadSupportMethods(methodManager) {
112
112
  skipValidation: true,
113
113
  function: function (supportTicket) {
114
114
  return __awaiter(this, void 0, void 0, function () {
115
- var body, error_2;
115
+ var safePayload, body, error_2;
116
116
  return __generator(this, function (_a) {
117
117
  switch (_a.label) {
118
118
  case 0:
119
119
  _a.trys.push([0, 2, , 3]);
120
- return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportInsertTicket', supportTicket)];
120
+ safePayload = sanitizeSupportTicketCreatePayload(supportTicket);
121
+ return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportInsertTicket', safePayload)];
121
122
  case 1:
122
123
  body = _a.sent();
123
124
  return [2 /*return*/, body.data.result];
@@ -187,12 +188,13 @@ function loadSupportMethods(methodManager) {
187
188
  }),
188
189
  function: function (options, searchString, filters) {
189
190
  return __awaiter(this, void 0, void 0, function () {
190
- var body, results, error_4;
191
+ var safeFilters, body, results, error_4;
191
192
  return __generator(this, function (_a) {
192
193
  switch (_a.label) {
193
194
  case 0:
194
195
  _a.trys.push([0, 2, , 3]);
195
- return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, filters])];
196
+ safeFilters = sanitizeSupportTicketFiltersForBackend(filters);
197
+ return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, safeFilters])];
196
198
  case 1:
197
199
  body = _a.sent();
198
200
  results = Array.isArray(body.data.result) ? body.data.result : [];
@@ -222,12 +224,13 @@ function loadSupportMethods(methodManager) {
222
224
  }),
223
225
  function: function (searchString, filters) {
224
226
  return __awaiter(this, void 0, void 0, function () {
225
- var body, error_5;
227
+ var safeFilters, body, error_5;
226
228
  return __generator(this, function (_a) {
227
229
  switch (_a.label) {
228
230
  case 0:
229
231
  _a.trys.push([0, 2, , 3]);
230
- return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportCountTickets', [searchString, filters])];
232
+ safeFilters = sanitizeSupportTicketFiltersForBackend(filters);
233
+ return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportCountTickets', [searchString, safeFilters])];
231
234
  case 1:
232
235
  body = _a.sent();
233
236
  return [2 /*return*/, body.data.result];
@@ -277,27 +280,51 @@ function stripSupportMessageInternalMetadata(message) {
277
280
  delete next.source;
278
281
  return next;
279
282
  }
283
+ function buildSupportTicketDetailPath(ticket) {
284
+ var ticketId = String((ticket === null || ticket === void 0 ? void 0 : ticket._id) || '').trim();
285
+ if (!ticketId) {
286
+ return '/support-ticket/detail';
287
+ }
288
+ return "/support-ticket/detail/".concat(ticketId);
289
+ }
280
290
  function sanitizeSupportTicketForClientView(ticket) {
281
291
  if (!ticket || typeof ticket !== 'object') {
282
292
  return ticket;
283
293
  }
284
294
  var next = __assign({}, ticket);
295
+ next.status = normalizeSupportTicketStatusForClient(ticket.status);
285
296
  next.messages = Array.isArray(ticket.messages)
286
297
  ? ticket.messages
287
298
  .filter(function (message) { return !isInternalSupportMessage(message); })
288
299
  .map(function (message) { return stripSupportMessageInternalMetadata(message); })
289
300
  : [];
301
+ next.url_ticket = String(ticket.url_ticket || '').trim() || buildSupportTicketDetailPath(ticket);
290
302
  next.notes = [];
291
303
  delete next.automation;
292
304
  delete next.ai_recommendations;
293
305
  delete next.source;
294
306
  return next;
295
307
  }
308
+ function sanitizeSupportTicketCreatePayload(ticket) {
309
+ if (!ticket || typeof ticket !== 'object') {
310
+ return ticket;
311
+ }
312
+ var next = __assign({}, ticket);
313
+ next.status = normalizeSupportTicketStatusForBackend(ticket.status);
314
+ next.messages = Array.isArray(ticket.messages)
315
+ ? ticket.messages
316
+ .filter(function (message) { return !isInternalSupportMessage(message); })
317
+ .map(function (message) { return stripSupportMessageInternalMetadata(message); })
318
+ : [];
319
+ delete next.url_ticket;
320
+ return next;
321
+ }
296
322
  function sanitizeSupportTicketUpdatePayload(ticket) {
297
323
  if (!ticket || typeof ticket !== 'object') {
298
324
  return ticket;
299
325
  }
300
326
  var next = __assign({}, ticket);
327
+ next.status = normalizeSupportTicketStatusForBackend(ticket.status);
301
328
  next.messages = Array.isArray(ticket.messages)
302
329
  ? ticket.messages
303
330
  .filter(function (message) { return !isInternalSupportMessage(message); })
@@ -307,6 +334,75 @@ function sanitizeSupportTicketUpdatePayload(ticket) {
307
334
  delete next.automation;
308
335
  delete next.ai_recommendations;
309
336
  delete next.source;
337
+ delete next.url_ticket;
338
+ return next;
339
+ }
340
+ function normalizeSupportTicketStatusForClient(status) {
341
+ var value = String(status || '').trim().toLowerCase();
342
+ if (value === 'opened' || value === 'active') {
343
+ return 'Active';
344
+ }
345
+ if (value === 'review') {
346
+ return 'Review';
347
+ }
348
+ if (value === 'resolved' || value === 'closed') {
349
+ return 'Closed';
350
+ }
351
+ return String(status || '').trim();
352
+ }
353
+ function normalizeSupportTicketStatusForBackend(status) {
354
+ var value = String(status || '').trim().toLowerCase();
355
+ if (value === 'active' || value === 'opened') {
356
+ return 'Opened';
357
+ }
358
+ if (value === 'review') {
359
+ return 'Review';
360
+ }
361
+ if (value === 'resolved' || value === 'closed') {
362
+ return 'Closed';
363
+ }
364
+ return String(status || '').trim();
365
+ }
366
+ function sanitizeSupportTicketFiltersForBackend(filters) {
367
+ if (!Array.isArray(filters)) {
368
+ return [];
369
+ }
370
+ return filters.map(function (filter) { return sanitizeSupportTicketFilterForBackend(filter); });
371
+ }
372
+ function sanitizeSupportTicketFilterForBackend(filter) {
373
+ if (!filter || typeof filter !== 'object') {
374
+ return filter;
375
+ }
376
+ var next = __assign({}, filter);
377
+ if (String(filter.prop || '').trim() !== 'status') {
378
+ return next;
379
+ }
380
+ next.data = normalizeSupportTicketFilterDataForBackend(filter.data);
381
+ return next;
382
+ }
383
+ function normalizeSupportTicketFilterDataForBackend(value) {
384
+ if (typeof value === 'string') {
385
+ return normalizeSupportTicketStatusForBackend(value);
386
+ }
387
+ if (Array.isArray(value)) {
388
+ return value.map(function (item) { return normalizeSupportTicketFilterDataForBackend(item); });
389
+ }
390
+ if (!value || typeof value !== 'object') {
391
+ return value;
392
+ }
393
+ var next = __assign({}, value);
394
+ if (typeof next.$eq === 'string') {
395
+ next.$eq = normalizeSupportTicketStatusForBackend(next.$eq);
396
+ }
397
+ if (typeof next.$ne === 'string') {
398
+ next.$ne = normalizeSupportTicketStatusForBackend(next.$ne);
399
+ }
400
+ if (Array.isArray(next.$in)) {
401
+ next.$in = next.$in.map(function (entry) { return normalizeSupportTicketFilterDataForBackend(entry); });
402
+ }
403
+ if (Array.isArray(next.$nin)) {
404
+ next.$nin = next.$nin.map(function (entry) { return normalizeSupportTicketFilterDataForBackend(entry); });
405
+ }
310
406
  return next;
311
407
  }
312
408
 
package/methods/support.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"sources":["../../src/methods/support.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAMA,gDAqIC;AA3ID,+BAA0B;AAC1B,6CAAwC;AAExC,IAAM,gCAAgC,GAAG,4KAA4K,CAAC;AACtN,IAAM,+BAA+B,GAAG,+EAA+E,CAAC;AAExH,SAAgB,kBAAkB,CAAC,aAA4B;IAC9D,aAAa,CAAC,OAAO,CAAC;QACf,wBAAwB,EAAE;YACzB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,IAAI,EAAE;oBACL,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,IAAI;;;;;;;gCAEV,qBAAM,eAAK,CAAC,IAAI,CAAC,wDAAwD,EAAE,IAAI,CAAC,EAAA;;gCAAvF,IAAI,GAAG,SAAgF;gCAC3F,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,sBAAO,KAAK,EAAC;;;;;aAEpB;SACV;QACD,6BAA6B,EAAE;YACxB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,iBAAiB,EAAE;oBAClB,IAAI,EAAE,MAAM;iBACZ;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,iBAAiB;;;;;;;gCAEvB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,EAAC,iBAAiB,EAAE,iBAAiB,EAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCACpI,sBAAO,kCAAkC,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,EAAC;;;gCAG5D,OAAK,CAAC,OAAO,GAAG,uDAAgD,OAAK,CAAC,OAAO,CAAE,CAAC;gCAChF,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YACrB,cAAc,EAAE,IAAI;YACjB,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAEnB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,aAAa,CAAC,EAAA;;gCAAvG,IAAI,GAAG,SAAgG;gCAE3G,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YAC3B,cAAc,EAAE,IAAI;YACX,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAExB,WAAW,GAAG,kCAAkC,CAAC,aAAa,CAAC,CAAC;gCAC3D,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,WAAW,CAAC,EAAA;;gCAArG,IAAI,GAAG,SAA8F;gCAEzG,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,yBAAyB,EAAE;YAC1B,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,OAAO,EAAE;oBACR,IAAI,EAAE,MAAM;iBACZ;gBACD,eAAe,EAAE;oBAChB,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,gBAAgB,EAAE;oBACjB,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,OAAO,EAAE,YAAY,EAAE,OAAO;;;;;;;gCAEpC,qBAAM,eAAK,CAAC,IAAI,CAAC,qEAAqE,EAAE,CAAC,OAAO,EAAE,YAAY,EAAE,OAAO,CAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCAC9H,OAAO,GAAG,KAAK,CAAC,OAAO,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC;gCACxE,sBAAO,OAAO,CAAC,GAAG,CAAC,UAAC,MAAW,IAAK,OAAA,kCAAkC,CAAC,MAAM,CAAC,EAA1C,CAA0C,CAAC,EAAC;;;gCAGhF,OAAK,CAAC,OAAO,GAAG,iDAA0C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC1E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,kBAAkB,EAAE;YACnB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,YAAY,EAAE,OAAO;;;;;;;gCAE3B,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,CAAC,YAAY,EAAE,OAAO,CAAC,CAAC,EAAA;;gCAAjH,IAAI,GAAG,SAA0G;gCAErH,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,yCAAkC,OAAK,CAAC,OAAO,CAAE,CAAC;gCAClE,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;KACD,CAAC,CAAC;AACJ,CAAC;AAED,SAAS,wBAAwB,CAAC,OAAY;IAC7C,IAAI,CAAC,OAAO,IAAI,OAAO,OAAO,KAAK,QAAQ,EAAE,CAAC;QAC7C,OAAO,KAAK,CAAC;IACd,CAAC;IACD,IAAI,OAAO,CAAC,QAAQ,KAAK,IAAI,EAAE,CAAC;QAC/B,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,UAAU,GAAG,MAAM,CAAC,OAAO,CAAC,UAAU,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IACzE,IAAI,UAAU,KAAK,UAAU,EAAE,CAAC;QAC/B,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,KAAK,GAAG,MAAM,CAAC,OAAO,CAAC,KAAK,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IAC/D,IAAI,KAAK,CAAC,QAAQ,CAAC,UAAU,CAAC,EAAE,CAAC;QAChC,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,MAAM,GAAG,MAAM,CAAC,OAAO,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC;IACnD,IAAI,MAAM,IAAI,+BAA+B,CAAC,IAAI,CAAC,MAAM,CAAC,EAAE,CAAC;QAC5D,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,IAAI,GAAG;QACZ,MAAM,CAAC,OAAO,CAAC,IAAI,IAAI,EAAE,CAAC;QAC1B,MAAM,CAAC,OAAO,CAAC,IAAI,IAAI,EAAE,CAAC;QAC1B,MAAM,CAAC,OAAO,CAAC,OAAO,IAAI,EAAE,CAAC;KAC7B,CAAC,IAAI,CAAC,GAAG,CAAC,CAAC;IACZ,OAAO,gCAAgC,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC;AACpD,CAAC;AAED,SAAS,mCAAmC,CAAC,OAAY;IACxD,IAAM,IAAI,gBAA6B,CAAC,OAAO,IAAI,EAAE,CAAC,CAAE,CAAC;IACzD,OAAO,IAAI,CAAC,QAAQ,CAAC;IACrB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,KAAK,CAAC;IAClB,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,IAAI,CAAC,KAAK,GAAG,EAAE,CAAC;IAChB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,kBAAkB,CAAC;IAC/B,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,IAAI,CAAC,KAAK,GAAG,EAAE,CAAC;IAChB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,kBAAkB,CAAC;IAC/B,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC","file":"support.js","sourcesContent":["import axios from 'axios';\nimport SimpleSchema from 'simpl-schema';\nimport { MethodManager } from '../managers/method.manager';\nconst SUPPORT_INTERNAL_MESSAGE_PATTERN = /\\b(codex|openai|ai dashboard|ai assistant|workflow update|build plan|pull request|confidence gate|dependency follow-up|thread key|workspace cleanup|support automation)\\b/i;\nconst SUPPORT_INTERNAL_SOURCE_PATTERN = /\\b(support_automation|codex|openai|ai(?:[_ -]?assistant|[_ -]?dashboard)?)\\b/i;\n\nexport function loadSupportMethods(methodManager: MethodManager) {\n\tmethodManager.methods({\n supportCreateBillingUser: {\n \tcheck: new SimpleSchema({\n\t\t\t\tuser: {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(user) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/billing-user', user);\n return body.data.result;\n }\n catch {\n return false;\n }\n }\n\t\t},\n\t\tsupportGetSupportTicketWithId: {\n \tcheck: new SimpleSchema({\n\t\t\t\tid_support_ticket: {\n\t\t\t\t\ttype: String\n\t\t\t\t}\n }),\n function: async function(id_support_ticket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportTicketWithId', {id_support_ticket: id_support_ticket});\n return sanitizeSupportTicketForClientView(body.data.result);\n }\n catch(error) {\n error.message = `Error in Support Get Support Ticket With Id: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportInsertSupportTicket: {\n \tskipValidation: true,\n function: async function(supportTicket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportInsertTicket', supportTicket);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Insert Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportUpdateSupportTicket: {\n\t\t\tskipValidation: true,\n function: async function(supportTicket) {\n try {\n const safePayload = sanitizeSupportTicketUpdatePayload(supportTicket);\n let body = await axios.post('https://backend.resolveio.com/api/support/supportUpdateTicket', safePayload);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Update Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketsWithOptions: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\toptions: {\n\t\t\t\t\ttype: Object\n\t\t\t\t},\n\t\t\t\t'options.limit': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.skip': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.sort': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\t'options.fields': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(options, searchString, filters) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, filters]);\n const results = Array.isArray(body.data.result) ? body.data.result : [];\n return results.map((ticket: any) => sanitizeSupportTicketForClientView(ticket));\n }\n catch(error) {\n error.message = `Error in Support Tickets With Options: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketCount: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(searchString, filters) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportCountTickets', [searchString, filters]);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Ticket Count: ${error.message}`;\n throw error;\n }\n }\n\t\t}\n\t});\n}\n\nfunction isInternalSupportMessage(message: any): boolean {\n\tif (!message || typeof message !== 'object') {\n\t\treturn false;\n\t}\n\tif (message.internal === true) {\n\t\treturn true;\n\t}\n\tconst visibility = String(message.visibility || '').trim().toLowerCase();\n\tif (visibility === 'internal') {\n\t\treturn true;\n\t}\n\tconst badge = String(message.badge || '').trim().toLowerCase();\n\tif (badge.includes('internal')) {\n\t\treturn true;\n\t}\n\tconst source = String(message.source || '').trim();\n\tif (source && SUPPORT_INTERNAL_SOURCE_PATTERN.test(source)) {\n\t\treturn true;\n\t}\n\tconst text = [\n\t\tString(message.type || ''),\n\t\tString(message.user || ''),\n\t\tString(message.message || '')\n\t].join(' ');\n\treturn SUPPORT_INTERNAL_MESSAGE_PATTERN.test(text);\n}\n\nfunction stripSupportMessageInternalMetadata(message: any): Record<string, any> {\n\tconst next: Record<string, any> = { ...(message || {}) };\n\tdelete next.internal;\n\tdelete next.visibility;\n\tdelete next.badge;\n\tdelete next.source;\n\treturn next;\n}\n\nfunction sanitizeSupportTicketForClientView(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tnext.notes = [];\n\tdelete next.automation;\n\tdelete next.ai_recommendations;\n\tdelete next.source;\n\treturn next;\n}\n\nfunction sanitizeSupportTicketUpdatePayload(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tnext.notes = [];\n\tdelete next.automation;\n\tdelete next.ai_recommendations;\n\tdelete next.source;\n\treturn next;\n}\n"]}
1
+ {"version":3,"sources":["../../src/methods/support.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAMA,gDAwIC;AA9ID,+BAA0B;AAC1B,6CAAwC;AAExC,IAAM,gCAAgC,GAAG,4KAA4K,CAAC;AACtN,IAAM,+BAA+B,GAAG,+EAA+E,CAAC;AAExH,SAAgB,kBAAkB,CAAC,aAA4B;IAC9D,aAAa,CAAC,OAAO,CAAC;QACf,wBAAwB,EAAE;YACzB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,IAAI,EAAE;oBACL,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,IAAI;;;;;;;gCAEV,qBAAM,eAAK,CAAC,IAAI,CAAC,wDAAwD,EAAE,IAAI,CAAC,EAAA;;gCAAvF,IAAI,GAAG,SAAgF;gCAC3F,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,sBAAO,KAAK,EAAC;;;;;aAEpB;SACV;QACD,6BAA6B,EAAE;YACxB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,iBAAiB,EAAE;oBAClB,IAAI,EAAE,MAAM;iBACZ;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,iBAAiB;;;;;;;gCAEvB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,EAAC,iBAAiB,EAAE,iBAAiB,EAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCACpI,sBAAO,kCAAkC,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,EAAC;;;gCAG5D,OAAK,CAAC,OAAO,GAAG,uDAAgD,OAAK,CAAC,OAAO,CAAE,CAAC;gCAChF,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YACrB,cAAc,EAAE,IAAI;YACjB,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAExB,WAAW,GAAG,kCAAkC,CAAC,aAAa,CAAC,CAAC;gCAC3D,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,WAAW,CAAC,EAAA;;gCAArG,IAAI,GAAG,SAA8F;gCAEzG,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YAC3B,cAAc,EAAE,IAAI;YACX,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAExB,WAAW,GAAG,kCAAkC,CAAC,aAAa,CAAC,CAAC;gCAC3D,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,WAAW,CAAC,EAAA;;gCAArG,IAAI,GAAG,SAA8F;gCAEzG,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,yBAAyB,EAAE;YAC1B,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,OAAO,EAAE;oBACR,IAAI,EAAE,MAAM;iBACZ;gBACD,eAAe,EAAE;oBAChB,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,gBAAgB,EAAE;oBACjB,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,OAAO,EAAE,YAAY,EAAE,OAAO;;;;;;;gCAEzC,WAAW,GAAG,sCAAsC,CAAC,OAAO,CAAC,CAAC;gCACzD,qBAAM,eAAK,CAAC,IAAI,CAAC,qEAAqE,EAAE,CAAC,OAAO,EAAE,YAAY,EAAE,WAAW,CAAC,CAAC,EAAA;;gCAApI,IAAI,GAAG,SAA6H;gCAClI,OAAO,GAAG,KAAK,CAAC,OAAO,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC;gCACxE,sBAAO,OAAO,CAAC,GAAG,CAAC,UAAC,MAAW,IAAK,OAAA,kCAAkC,CAAC,MAAM,CAAC,EAA1C,CAA0C,CAAC,EAAC;;;gCAGhF,OAAK,CAAC,OAAO,GAAG,iDAA0C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC1E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,kBAAkB,EAAE;YACnB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,YAAY,EAAE,OAAO;;;;;;;gCAEhC,WAAW,GAAG,sCAAsC,CAAC,OAAO,CAAC,CAAC;gCACzD,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,CAAC,YAAY,EAAE,WAAW,CAAC,CAAC,EAAA;;gCAArH,IAAI,GAAG,SAA8G;gCAEzH,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,yCAAkC,OAAK,CAAC,OAAO,CAAE,CAAC;gCAClE,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;KACD,CAAC,CAAC;AACJ,CAAC;AAED,SAAS,wBAAwB,CAAC,OAAY;IAC7C,IAAI,CAAC,OAAO,IAAI,OAAO,OAAO,KAAK,QAAQ,EAAE,CAAC;QAC7C,OAAO,KAAK,CAAC;IACd,CAAC;IACD,IAAI,OAAO,CAAC,QAAQ,KAAK,IAAI,EAAE,CAAC;QAC/B,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,UAAU,GAAG,MAAM,CAAC,OAAO,CAAC,UAAU,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IACzE,IAAI,UAAU,KAAK,UAAU,EAAE,CAAC;QAC/B,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,KAAK,GAAG,MAAM,CAAC,OAAO,CAAC,KAAK,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IAC/D,IAAI,KAAK,CAAC,QAAQ,CAAC,UAAU,CAAC,EAAE,CAAC;QAChC,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,MAAM,GAAG,MAAM,CAAC,OAAO,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC;IACnD,IAAI,MAAM,IAAI,+BAA+B,CAAC,IAAI,CAAC,MAAM,CAAC,EAAE,CAAC;QAC5D,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,IAAI,GAAG;QACZ,MAAM,CAAC,OAAO,CAAC,IAAI,IAAI,EAAE,CAAC;QAC1B,MAAM,CAAC,OAAO,CAAC,IAAI,IAAI,EAAE,CAAC;QAC1B,MAAM,CAAC,OAAO,CAAC,OAAO,IAAI,EAAE,CAAC;KAC7B,CAAC,IAAI,CAAC,GAAG,CAAC,CAAC;IACZ,OAAO,gCAAgC,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC;AACpD,CAAC;AAED,SAAS,mCAAmC,CAAC,OAAY;IACxD,IAAM,IAAI,gBAA6B,CAAC,OAAO,IAAI,EAAE,CAAC,CAAE,CAAC;IACzD,OAAO,IAAI,CAAC,QAAQ,CAAC;IACrB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,KAAK,CAAC;IAClB,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,4BAA4B,CAAC,MAAW;IAChD,IAAM,QAAQ,GAAG,MAAM,CAAC,CAAA,MAAM,aAAN,MAAM,uBAAN,MAAM,CAAE,GAAG,KAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC;IAClD,IAAI,CAAC,QAAQ,EAAE,CAAC;QACf,OAAO,wBAAwB,CAAC;IACjC,CAAC;IACD,OAAO,iCAA0B,QAAQ,CAAE,CAAC;AAC7C,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,MAAM,GAAG,qCAAqC,CAAC,MAAM,CAAC,MAAM,CAAC,CAAC;IACnE,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,IAAI,CAAC,UAAU,GAAG,MAAM,CAAC,MAAM,CAAC,UAAU,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,IAAI,4BAA4B,CAAC,MAAM,CAAC,CAAC;IACjG,IAAI,CAAC,KAAK,GAAG,EAAE,CAAC;IAChB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,kBAAkB,CAAC;IAC/B,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,MAAM,GAAG,sCAAsC,CAAC,MAAM,CAAC,MAAM,CAAC,CAAC;IACpE,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,MAAM,GAAG,sCAAsC,CAAC,MAAM,CAAC,MAAM,CAAC,CAAC;IACpE,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,IAAI,CAAC,KAAK,GAAG,EAAE,CAAC;IAChB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,kBAAkB,CAAC;IAC/B,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,qCAAqC,CAAC,MAAW;IACzD,IAAM,KAAK,GAAG,MAAM,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IACxD,IAAI,KAAK,KAAK,QAAQ,IAAI,KAAK,KAAK,QAAQ,EAAE,CAAC;QAC9C,OAAO,QAAQ,CAAC;IACjB,CAAC;IACD,IAAI,KAAK,KAAK,QAAQ,EAAE,CAAC;QACxB,OAAO,QAAQ,CAAC;IACjB,CAAC;IACD,IAAI,KAAK,KAAK,UAAU,IAAI,KAAK,KAAK,QAAQ,EAAE,CAAC;QAChD,OAAO,QAAQ,CAAC;IACjB,CAAC;IACD,OAAO,MAAM,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC;AACpC,CAAC;AAED,SAAS,sCAAsC,CAAC,MAAW;IAC1D,IAAM,KAAK,GAAG,MAAM,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IACxD,IAAI,KAAK,KAAK,QAAQ,IAAI,KAAK,KAAK,QAAQ,EAAE,CAAC;QAC9C,OAAO,QAAQ,CAAC;IACjB,CAAC;IACD,IAAI,KAAK,KAAK,QAAQ,EAAE,CAAC;QACxB,OAAO,QAAQ,CAAC;IACjB,CAAC;IACD,IAAI,KAAK,KAAK,UAAU,IAAI,KAAK,KAAK,QAAQ,EAAE,CAAC;QAChD,OAAO,QAAQ,CAAC;IACjB,CAAC;IACD,OAAO,MAAM,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC;AACpC,CAAC;AAED,SAAS,sCAAsC,CAAC,OAAY;IAC3D,IAAI,CAAC,KAAK,CAAC,OAAO,CAAC,OAAO,CAAC,EAAE,CAAC;QAC7B,OAAO,EAAE,CAAC;IACX,CAAC;IACD,OAAO,OAAO,CAAC,GAAG,CAAC,UAAC,MAAW,IAAK,OAAA,qCAAqC,CAAC,MAAM,CAAC,EAA7C,CAA6C,CAAC,CAAC;AACpF,CAAC;AAED,SAAS,qCAAqC,CAAC,MAAW;IACzD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,MAAM,CAAC,MAAM,CAAC,IAAI,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,KAAK,QAAQ,EAAE,CAAC;QACnD,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAI,CAAC,IAAI,GAAG,0CAA0C,CAAC,MAAM,CAAC,IAAI,CAAC,CAAC;IACpE,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,0CAA0C,CAAC,KAAU;IAC7D,IAAI,OAAO,KAAK,KAAK,QAAQ,EAAE,CAAC;QAC/B,OAAO,sCAAsC,CAAC,KAAK,CAAC,CAAC;IACtD,CAAC;IACD,IAAI,KAAK,CAAC,OAAO,CAAC,KAAK,CAAC,EAAE,CAAC;QAC1B,OAAO,KAAK,CAAC,GAAG,CAAC,UAAC,IAAS,IAAK,OAAA,0CAA0C,CAAC,IAAI,CAAC,EAAhD,CAAgD,CAAC,CAAC;IACnF,CAAC;IACD,IAAI,CAAC,KAAK,IAAI,OAAO,KAAK,KAAK,QAAQ,EAAE,CAAC;QACzC,OAAO,KAAK,CAAC;IACd,CAAC;IACD,IAAM,IAAI,gBAA6B,KAAK,CAAE,CAAC;IAC/C,IAAI,OAAO,IAAI,CAAC,GAAG,KAAK,QAAQ,EAAE,CAAC;QAClC,IAAI,CAAC,GAAG,GAAG,sCAAsC,CAAC,IAAI,CAAC,GAAG,CAAC,CAAC;IAC7D,CAAC;IACD,IAAI,OAAO,IAAI,CAAC,GAAG,KAAK,QAAQ,EAAE,CAAC;QAClC,IAAI,CAAC,GAAG,GAAG,sCAAsC,CAAC,IAAI,CAAC,GAAG,CAAC,CAAC;IAC7D,CAAC;IACD,IAAI,KAAK,CAAC,OAAO,CAAC,IAAI,CAAC,GAAG,CAAC,EAAE,CAAC;QAC7B,IAAI,CAAC,GAAG,GAAG,IAAI,CAAC,GAAG,CAAC,GAAG,CAAC,UAAC,KAAU,IAAK,OAAA,0CAA0C,CAAC,KAAK,CAAC,EAAjD,CAAiD,CAAC,CAAC;IAC5F,CAAC;IACD,IAAI,KAAK,CAAC,OAAO,CAAC,IAAI,CAAC,IAAI,CAAC,EAAE,CAAC;QAC9B,IAAI,CAAC,IAAI,GAAG,IAAI,CAAC,IAAI,CAAC,GAAG,CAAC,UAAC,KAAU,IAAK,OAAA,0CAA0C,CAAC,KAAK,CAAC,EAAjD,CAAiD,CAAC,CAAC;IAC9F,CAAC;IACD,OAAO,IAAI,CAAC;AACb,CAAC","file":"support.js","sourcesContent":["import axios from 'axios';\nimport SimpleSchema from 'simpl-schema';\nimport { MethodManager } from '../managers/method.manager';\nconst SUPPORT_INTERNAL_MESSAGE_PATTERN = /\\b(codex|openai|ai dashboard|ai assistant|workflow update|build plan|pull request|confidence gate|dependency follow-up|thread key|workspace cleanup|support automation)\\b/i;\nconst SUPPORT_INTERNAL_SOURCE_PATTERN = /\\b(support_automation|codex|openai|ai(?:[_ -]?assistant|[_ -]?dashboard)?)\\b/i;\n\nexport function loadSupportMethods(methodManager: MethodManager) {\n\tmethodManager.methods({\n supportCreateBillingUser: {\n \tcheck: new SimpleSchema({\n\t\t\t\tuser: {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(user) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/billing-user', user);\n return body.data.result;\n }\n catch {\n return false;\n }\n }\n\t\t},\n\t\tsupportGetSupportTicketWithId: {\n \tcheck: new SimpleSchema({\n\t\t\t\tid_support_ticket: {\n\t\t\t\t\ttype: String\n\t\t\t\t}\n }),\n function: async function(id_support_ticket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportTicketWithId', {id_support_ticket: id_support_ticket});\n return sanitizeSupportTicketForClientView(body.data.result);\n }\n catch(error) {\n error.message = `Error in Support Get Support Ticket With Id: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportInsertSupportTicket: {\n \tskipValidation: true,\n function: async function(supportTicket) {\n try {\n const safePayload = sanitizeSupportTicketCreatePayload(supportTicket);\n let body = await axios.post('https://backend.resolveio.com/api/support/supportInsertTicket', safePayload);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Insert Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportUpdateSupportTicket: {\n\t\t\tskipValidation: true,\n function: async function(supportTicket) {\n try {\n const safePayload = sanitizeSupportTicketUpdatePayload(supportTicket);\n let body = await axios.post('https://backend.resolveio.com/api/support/supportUpdateTicket', safePayload);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Update Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketsWithOptions: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\toptions: {\n\t\t\t\t\ttype: Object\n\t\t\t\t},\n\t\t\t\t'options.limit': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.skip': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.sort': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\t'options.fields': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(options, searchString, filters) {\n try {\n const safeFilters = sanitizeSupportTicketFiltersForBackend(filters);\n let body = await axios.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, safeFilters]);\n const results = Array.isArray(body.data.result) ? body.data.result : [];\n return results.map((ticket: any) => sanitizeSupportTicketForClientView(ticket));\n }\n catch(error) {\n error.message = `Error in Support Tickets With Options: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketCount: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(searchString, filters) {\n try {\n const safeFilters = sanitizeSupportTicketFiltersForBackend(filters);\n let body = await axios.post('https://backend.resolveio.com/api/support/supportCountTickets', [searchString, safeFilters]);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Ticket Count: ${error.message}`;\n throw error;\n }\n }\n\t\t}\n\t});\n}\n\nfunction isInternalSupportMessage(message: any): boolean {\n\tif (!message || typeof message !== 'object') {\n\t\treturn false;\n\t}\n\tif (message.internal === true) {\n\t\treturn true;\n\t}\n\tconst visibility = String(message.visibility || '').trim().toLowerCase();\n\tif (visibility === 'internal') {\n\t\treturn true;\n\t}\n\tconst badge = String(message.badge || '').trim().toLowerCase();\n\tif (badge.includes('internal')) {\n\t\treturn true;\n\t}\n\tconst source = String(message.source || '').trim();\n\tif (source && SUPPORT_INTERNAL_SOURCE_PATTERN.test(source)) {\n\t\treturn true;\n\t}\n\tconst text = [\n\t\tString(message.type || ''),\n\t\tString(message.user || ''),\n\t\tString(message.message || '')\n\t].join(' ');\n\treturn SUPPORT_INTERNAL_MESSAGE_PATTERN.test(text);\n}\n\nfunction stripSupportMessageInternalMetadata(message: any): Record<string, any> {\n\tconst next: Record<string, any> = { ...(message || {}) };\n\tdelete next.internal;\n\tdelete next.visibility;\n\tdelete next.badge;\n\tdelete next.source;\n\treturn next;\n}\n\nfunction buildSupportTicketDetailPath(ticket: any): string {\n\tconst ticketId = String(ticket?._id || '').trim();\n\tif (!ticketId) {\n\t\treturn '/support-ticket/detail';\n\t}\n\treturn `/support-ticket/detail/${ticketId}`;\n}\n\nfunction sanitizeSupportTicketForClientView(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.status = normalizeSupportTicketStatusForClient(ticket.status);\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tnext.url_ticket = String(ticket.url_ticket || '').trim() || buildSupportTicketDetailPath(ticket);\n\tnext.notes = [];\n\tdelete next.automation;\n\tdelete next.ai_recommendations;\n\tdelete next.source;\n\treturn next;\n}\n\nfunction sanitizeSupportTicketCreatePayload(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.status = normalizeSupportTicketStatusForBackend(ticket.status);\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tdelete next.url_ticket;\n\treturn next;\n}\n\nfunction sanitizeSupportTicketUpdatePayload(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.status = normalizeSupportTicketStatusForBackend(ticket.status);\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tnext.notes = [];\n\tdelete next.automation;\n\tdelete next.ai_recommendations;\n\tdelete next.source;\n\tdelete next.url_ticket;\n\treturn next;\n}\n\nfunction normalizeSupportTicketStatusForClient(status: any): string {\n\tconst value = String(status || '').trim().toLowerCase();\n\tif (value === 'opened' || value === 'active') {\n\t\treturn 'Active';\n\t}\n\tif (value === 'review') {\n\t\treturn 'Review';\n\t}\n\tif (value === 'resolved' || value === 'closed') {\n\t\treturn 'Closed';\n\t}\n\treturn String(status || '').trim();\n}\n\nfunction normalizeSupportTicketStatusForBackend(status: any): string {\n\tconst value = String(status || '').trim().toLowerCase();\n\tif (value === 'active' || value === 'opened') {\n\t\treturn 'Opened';\n\t}\n\tif (value === 'review') {\n\t\treturn 'Review';\n\t}\n\tif (value === 'resolved' || value === 'closed') {\n\t\treturn 'Closed';\n\t}\n\treturn String(status || '').trim();\n}\n\nfunction sanitizeSupportTicketFiltersForBackend(filters: any): any {\n\tif (!Array.isArray(filters)) {\n\t\treturn [];\n\t}\n\treturn filters.map((filter: any) => sanitizeSupportTicketFilterForBackend(filter));\n}\n\nfunction sanitizeSupportTicketFilterForBackend(filter: any): any {\n\tif (!filter || typeof filter !== 'object') {\n\t\treturn filter;\n\t}\n\tconst next: Record<string, any> = { ...filter };\n\tif (String(filter.prop || '').trim() !== 'status') {\n\t\treturn next;\n\t}\n\tnext.data = normalizeSupportTicketFilterDataForBackend(filter.data);\n\treturn next;\n}\n\nfunction normalizeSupportTicketFilterDataForBackend(value: any): any {\n\tif (typeof value === 'string') {\n\t\treturn normalizeSupportTicketStatusForBackend(value);\n\t}\n\tif (Array.isArray(value)) {\n\t\treturn value.map((item: any) => normalizeSupportTicketFilterDataForBackend(item));\n\t}\n\tif (!value || typeof value !== 'object') {\n\t\treturn value;\n\t}\n\tconst next: Record<string, any> = { ...value };\n\tif (typeof next.$eq === 'string') {\n\t\tnext.$eq = normalizeSupportTicketStatusForBackend(next.$eq);\n\t}\n\tif (typeof next.$ne === 'string') {\n\t\tnext.$ne = normalizeSupportTicketStatusForBackend(next.$ne);\n\t}\n\tif (Array.isArray(next.$in)) {\n\t\tnext.$in = next.$in.map((entry: any) => normalizeSupportTicketFilterDataForBackend(entry));\n\t}\n\tif (Array.isArray(next.$nin)) {\n\t\tnext.$nin = next.$nin.map((entry: any) => normalizeSupportTicketFilterDataForBackend(entry));\n\t}\n\treturn next;\n}\n"]}
package/models/support-ticket.model.d.ts CHANGED
@@ -10,6 +10,7 @@ export interface SupportTicketModel extends CollectionDocument {
10
10
  substatus: SupportTicketSubstatus;
11
11
  client: string;
12
12
  id_client: string;
13
+ url_ticket?: string;
13
14
  messages: SupportTicketMessageModel[];
14
15
  date_created: Date;
15
16
  date_created_string: string;
@@ -46,7 +47,7 @@ export interface SupportTicketClientUserModel {
46
47
  export type SupportTicketPriority = 'High' | 'Low';
47
48
  export type SupportTicketSubstatus = 'New' | 'Work In Progress' | 'Idle' | 'Awaiting Customer Interaction';
48
49
  export type SupportTicketType = 'System Impairment' | 'Request New Feature' | 'General Inquery';
49
- type SupportTicketStatus = 'Opened' | 'Resolved';
50
+ export type SupportTicketStatus = 'Active' | 'Review' | 'Closed' | 'Opened' | 'Resolved';
50
51
  export interface SupportTicketMessageModel {
51
52
  message: string;
52
53
  id_user: string;
package/models/support-ticket.model.js.map CHANGED
@@ -1 +1 @@
1
- {"version":3,"sources":["../../src/models/support-ticket.model.ts"],"names":[],"mappings":"","file":"support-ticket.model.js","sourcesContent":["import { CollectionDocument } from './collection-document.model';\n\nexport interface SupportTicketModel extends CollectionDocument {\n\ttype: SupportTicketType;\n\tpriority: SupportTicketPriority;\n\tissue: string;\n\tai_recommendations?: SupportTicketAiRecommendationsModel;\n\tsupport_ticket_number: number;\n\tsupport_ticket_number_string: string;\n\tstatus: SupportTicketStatus;\n\tsubstatus: SupportTicketSubstatus;\n\tclient: string;\n\tid_client: string;\n\tmessages: SupportTicketMessageModel[];\n\tdate_created: Date;\n\tdate_created_string: string;\n\tid_user_created: string;\n\tuser_created: string;\n\tbillable: boolean;\n\tdate_investigation?: Date;\n\tdate_closed?: Date;\n\tfiles: string[];\n\tcurrent_watchers: SupportTicketWatchersModel[];\n\tclient_user: SupportTicketClientUserModel;\n\tusers_assigned: SupportTicketUserAssignedModel[];\n\testimated_billable_hours?: number;\n\tbillable_hours?: number;\n\tbill_description: string;\n\ttasks: SupportTicketTaskModel[];\n\tnotes: SupportTicketNoteModel[];\n\tdifficulty: number;\n}\n\nexport interface SupportTicketAiRecommendationsModel {\n\tsource?: string;\n\thidden_from_client?: boolean;\n\tcreated_at?: Date;\n\tsource_message_id?: string;\n\tsummary?: string;\n\tinternal_recommendations?: string;\n\tcode_change_recommendations?: string;\n}\n\nexport interface SupportTicketClientUserModel {\n\tid_user: string;\n\tuser: string;\n\temail: string;\n}\n\nexport type SupportTicketPriority = 'High' | 'Low';\n\nexport type SupportTicketSubstatus = 'New' | 'Work In Progress' | 'Idle' | 'Awaiting Customer Interaction';\nexport type SupportTicketType = 'System Impairment' | 'Request New Feature' | 'General Inquery';\ntype SupportTicketStatus = 'Opened' | 'Resolved';\n\nexport interface SupportTicketMessageModel {\n\tmessage: string;\n\tid_user: string;\n\tuser: string;\n\tdate: Date;\n\ttype: SupportTicketMessageType;\n\tinternal?: boolean;\n\tvisibility?: 'public' | 'internal';\n\tbadge?: string;\n\tsource?: string;\n}\n\ntype SupportTicketMessageType = 'ResolveIO' | 'Client';\n\nexport interface SupportTicketWatchersModel {\n\tuser: string;\n\tid_user: string;\n\temail: string;\n}\n\nexport interface SupportTicketTaskModel {\n\tdescription: string;\n\tcompleted: boolean;\n\tid_user?: string;\n\tuser?: string;\n\tdate_created: Date;\n\tdate_completed?: Date;\n}\n\nexport interface SupportTicketNoteModel {\n\tdescription: string;\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n}\n\nexport interface SupportTicketUserAssignedModel {\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n} \n"]}
1
+ {"version":3,"sources":["../../src/models/support-ticket.model.ts"],"names":[],"mappings":"","file":"support-ticket.model.js","sourcesContent":["import { CollectionDocument } from './collection-document.model';\n\nexport interface SupportTicketModel extends CollectionDocument {\n\ttype: SupportTicketType;\n\tpriority: SupportTicketPriority;\n\tissue: string;\n\tai_recommendations?: SupportTicketAiRecommendationsModel;\n\tsupport_ticket_number: number;\n\tsupport_ticket_number_string: string;\n\tstatus: SupportTicketStatus;\n\tsubstatus: SupportTicketSubstatus;\n\tclient: string;\n\tid_client: string;\n\turl_ticket?: string;\n\tmessages: SupportTicketMessageModel[];\n\tdate_created: Date;\n\tdate_created_string: string;\n\tid_user_created: string;\n\tuser_created: string;\n\tbillable: boolean;\n\tdate_investigation?: Date;\n\tdate_closed?: Date;\n\tfiles: string[];\n\tcurrent_watchers: SupportTicketWatchersModel[];\n\tclient_user: SupportTicketClientUserModel;\n\tusers_assigned: SupportTicketUserAssignedModel[];\n\testimated_billable_hours?: number;\n\tbillable_hours?: number;\n\tbill_description: string;\n\ttasks: SupportTicketTaskModel[];\n\tnotes: SupportTicketNoteModel[];\n\tdifficulty: number;\n}\n\nexport interface SupportTicketAiRecommendationsModel {\n\tsource?: string;\n\thidden_from_client?: boolean;\n\tcreated_at?: Date;\n\tsource_message_id?: string;\n\tsummary?: string;\n\tinternal_recommendations?: string;\n\tcode_change_recommendations?: string;\n}\n\nexport interface SupportTicketClientUserModel {\n\tid_user: string;\n\tuser: string;\n\temail: string;\n}\n\nexport type SupportTicketPriority = 'High' | 'Low';\n\nexport type SupportTicketSubstatus = 'New' | 'Work In Progress' | 'Idle' | 'Awaiting Customer Interaction';\nexport type SupportTicketType = 'System Impairment' | 'Request New Feature' | 'General Inquery';\nexport type SupportTicketStatus = 'Active' | 'Review' | 'Closed' | 'Opened' | 'Resolved';\n\nexport interface SupportTicketMessageModel {\n\tmessage: string;\n\tid_user: string;\n\tuser: string;\n\tdate: Date;\n\ttype: SupportTicketMessageType;\n\tinternal?: boolean;\n\tvisibility?: 'public' | 'internal';\n\tbadge?: string;\n\tsource?: string;\n}\n\ntype SupportTicketMessageType = 'ResolveIO' | 'Client';\n\nexport interface SupportTicketWatchersModel {\n\tuser: string;\n\tid_user: string;\n\temail: string;\n}\n\nexport interface SupportTicketTaskModel {\n\tdescription: string;\n\tcompleted: boolean;\n\tid_user?: string;\n\tuser?: string;\n\tdate_created: Date;\n\tdate_completed?: Date;\n}\n\nexport interface SupportTicketNoteModel {\n\tdescription: string;\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n}\n\nexport interface SupportTicketUserAssignedModel {\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n} \n"]}
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@resolveio/server-lib",
3
- "version": "22.2.35",
3
+ "version": "22.2.37",
4
4
  "description": "",
5
5
  "scripts": {
6
6
  "package": "./build_package.sh",