@resolveio/server-lib 22.2.28 → 22.2.29
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
package/methods/support.js
CHANGED
|
@@ -1,4 +1,15 @@
|
|
|
1
1
|
"use strict";
|
|
2
|
+
var __assign = (this && this.__assign) || function () {
|
|
3
|
+
__assign = Object.assign || function(t) {
|
|
4
|
+
for (var s, i = 1, n = arguments.length; i < n; i++) {
|
|
5
|
+
s = arguments[i];
|
|
6
|
+
for (var p in s) if (Object.prototype.hasOwnProperty.call(s, p))
|
|
7
|
+
t[p] = s[p];
|
|
8
|
+
}
|
|
9
|
+
return t;
|
|
10
|
+
};
|
|
11
|
+
return __assign.apply(this, arguments);
|
|
12
|
+
};
|
|
2
13
|
var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
|
|
3
14
|
function adopt(value) { return value instanceof P ? value : new P(function (resolve) { resolve(value); }); }
|
|
4
15
|
return new (P || (P = Promise))(function (resolve, reject) {
|
|
@@ -39,6 +50,8 @@ Object.defineProperty(exports, "__esModule", { value: true });
|
|
|
39
50
|
exports.loadSupportMethods = loadSupportMethods;
|
|
40
51
|
var axios_1 = require("axios");
|
|
41
52
|
var simpl_schema_1 = require("simpl-schema");
|
|
53
|
+
var SUPPORT_INTERNAL_MESSAGE_PATTERN = /\b(codex|openai|ai dashboard|ai assistant|workflow update|build plan|pull request|confidence gate|dependency follow-up|thread key|workspace cleanup|support automation)\b/i;
|
|
54
|
+
var SUPPORT_INTERNAL_SOURCE_PATTERN = /\b(support_automation|codex|openai|ai(?:[_ -]?assistant|[_ -]?dashboard)?)\b/i;
|
|
42
55
|
function loadSupportMethods(methodManager) {
|
|
43
56
|
methodManager.methods({
|
|
44
57
|
supportCreateBillingUser: {
|
|
@@ -84,7 +97,7 @@ function loadSupportMethods(methodManager) {
|
|
|
84
97
|
return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportTicketWithId', { id_support_ticket: id_support_ticket })];
|
|
85
98
|
case 1:
|
|
86
99
|
body = _a.sent();
|
|
87
|
-
return [2 /*return*/, body.data.result];
|
|
100
|
+
return [2 /*return*/, sanitizeSupportTicketForClientView(body.data.result)];
|
|
88
101
|
case 2:
|
|
89
102
|
error_1 = _a.sent();
|
|
90
103
|
error_1.message = "Error in Support Get Support Ticket With Id: ".concat(error_1.message);
|
|
@@ -122,12 +135,13 @@ function loadSupportMethods(methodManager) {
|
|
|
122
135
|
skipValidation: true,
|
|
123
136
|
function: function (supportTicket) {
|
|
124
137
|
return __awaiter(this, void 0, void 0, function () {
|
|
125
|
-
var body, error_3;
|
|
138
|
+
var safePayload, body, error_3;
|
|
126
139
|
return __generator(this, function (_a) {
|
|
127
140
|
switch (_a.label) {
|
|
128
141
|
case 0:
|
|
129
142
|
_a.trys.push([0, 2, , 3]);
|
|
130
|
-
|
|
143
|
+
safePayload = sanitizeSupportTicketUpdatePayload(supportTicket);
|
|
144
|
+
return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportUpdateTicket', safePayload)];
|
|
131
145
|
case 1:
|
|
132
146
|
body = _a.sent();
|
|
133
147
|
return [2 /*return*/, body.data.result];
|
|
@@ -173,7 +187,7 @@ function loadSupportMethods(methodManager) {
|
|
|
173
187
|
}),
|
|
174
188
|
function: function (options, searchString, filters) {
|
|
175
189
|
return __awaiter(this, void 0, void 0, function () {
|
|
176
|
-
var body, error_4;
|
|
190
|
+
var body, results, error_4;
|
|
177
191
|
return __generator(this, function (_a) {
|
|
178
192
|
switch (_a.label) {
|
|
179
193
|
case 0:
|
|
@@ -181,7 +195,8 @@ function loadSupportMethods(methodManager) {
|
|
|
181
195
|
return [4 /*yield*/, axios_1.default.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, filters])];
|
|
182
196
|
case 1:
|
|
183
197
|
body = _a.sent();
|
|
184
|
-
|
|
198
|
+
results = Array.isArray(body.data.result) ? body.data.result : [];
|
|
199
|
+
return [2 /*return*/, results.map(function (ticket) { return sanitizeSupportTicketForClientView(ticket); })];
|
|
185
200
|
case 2:
|
|
186
201
|
error_4 = _a.sent();
|
|
187
202
|
error_4.message = "Error in Support Tickets With Options: ".concat(error_4.message);
|
|
@@ -228,5 +243,71 @@ function loadSupportMethods(methodManager) {
|
|
|
228
243
|
}
|
|
229
244
|
});
|
|
230
245
|
}
|
|
246
|
+
function isInternalSupportMessage(message) {
|
|
247
|
+
if (!message || typeof message !== 'object') {
|
|
248
|
+
return false;
|
|
249
|
+
}
|
|
250
|
+
if (message.internal === true) {
|
|
251
|
+
return true;
|
|
252
|
+
}
|
|
253
|
+
var visibility = String(message.visibility || '').trim().toLowerCase();
|
|
254
|
+
if (visibility === 'internal') {
|
|
255
|
+
return true;
|
|
256
|
+
}
|
|
257
|
+
var badge = String(message.badge || '').trim().toLowerCase();
|
|
258
|
+
if (badge.includes('internal')) {
|
|
259
|
+
return true;
|
|
260
|
+
}
|
|
261
|
+
var source = String(message.source || '').trim();
|
|
262
|
+
if (source && SUPPORT_INTERNAL_SOURCE_PATTERN.test(source)) {
|
|
263
|
+
return true;
|
|
264
|
+
}
|
|
265
|
+
var text = [
|
|
266
|
+
String(message.type || ''),
|
|
267
|
+
String(message.user || ''),
|
|
268
|
+
String(message.message || '')
|
|
269
|
+
].join(' ');
|
|
270
|
+
return SUPPORT_INTERNAL_MESSAGE_PATTERN.test(text);
|
|
271
|
+
}
|
|
272
|
+
function stripSupportMessageInternalMetadata(message) {
|
|
273
|
+
var next = __assign({}, (message || {}));
|
|
274
|
+
delete next.internal;
|
|
275
|
+
delete next.visibility;
|
|
276
|
+
delete next.badge;
|
|
277
|
+
delete next.source;
|
|
278
|
+
return next;
|
|
279
|
+
}
|
|
280
|
+
function sanitizeSupportTicketForClientView(ticket) {
|
|
281
|
+
if (!ticket || typeof ticket !== 'object') {
|
|
282
|
+
return ticket;
|
|
283
|
+
}
|
|
284
|
+
var next = __assign({}, ticket);
|
|
285
|
+
next.messages = Array.isArray(ticket.messages)
|
|
286
|
+
? ticket.messages
|
|
287
|
+
.filter(function (message) { return !isInternalSupportMessage(message); })
|
|
288
|
+
.map(function (message) { return stripSupportMessageInternalMetadata(message); })
|
|
289
|
+
: [];
|
|
290
|
+
next.notes = [];
|
|
291
|
+
delete next.automation;
|
|
292
|
+
delete next.ai_recommendations;
|
|
293
|
+
delete next.source;
|
|
294
|
+
return next;
|
|
295
|
+
}
|
|
296
|
+
function sanitizeSupportTicketUpdatePayload(ticket) {
|
|
297
|
+
if (!ticket || typeof ticket !== 'object') {
|
|
298
|
+
return ticket;
|
|
299
|
+
}
|
|
300
|
+
var next = __assign({}, ticket);
|
|
301
|
+
next.messages = Array.isArray(ticket.messages)
|
|
302
|
+
? ticket.messages
|
|
303
|
+
.filter(function (message) { return !isInternalSupportMessage(message); })
|
|
304
|
+
.map(function (message) { return stripSupportMessageInternalMetadata(message); })
|
|
305
|
+
: [];
|
|
306
|
+
next.notes = [];
|
|
307
|
+
delete next.automation;
|
|
308
|
+
delete next.ai_recommendations;
|
|
309
|
+
delete next.source;
|
|
310
|
+
return next;
|
|
311
|
+
}
|
|
231
312
|
|
|
232
313
|
//# sourceMappingURL=support.js.map
|
package/methods/support.js.map
CHANGED
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"sources":["../../src/methods/support.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAIA,gDAqIC;AAzID,+BAA0B;AAC1B,6CAAwC;AAGxC,SAAgB,kBAAkB,CAAC,aAA4B;IAC9D,aAAa,CAAC,OAAO,CAAC;QACf,wBAAwB,EAAE;YACzB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,IAAI,EAAE;oBACL,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,IAAI;;;;;;;gCAEV,qBAAM,eAAK,CAAC,IAAI,CAAC,wDAAwD,EAAE,IAAI,CAAC,EAAA;;gCAAvF,IAAI,GAAG,SAAgF;gCAC3F,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,sBAAO,KAAK,EAAC;;;;;aAEpB;SACV;QACD,6BAA6B,EAAE;YACxB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,iBAAiB,EAAE;oBAClB,IAAI,EAAE,MAAM;iBACZ;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,iBAAiB;;;;;;;gCAEvB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,EAAC,iBAAiB,EAAE,iBAAiB,EAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCAEpI,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,uDAAgD,OAAK,CAAC,OAAO,CAAE,CAAC;gCAChF,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YACrB,cAAc,EAAE,IAAI;YACjB,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAEnB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,aAAa,CAAC,EAAA;;gCAAvG,IAAI,GAAG,SAAgG;gCAE3G,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YAC3B,cAAc,EAAE,IAAI;YACX,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAEnB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,aAAa,CAAC,EAAA;;gCAAvG,IAAI,GAAG,SAAgG;gCAE3G,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,yBAAyB,EAAE;YAC1B,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,OAAO,EAAE;oBACR,IAAI,EAAE,MAAM;iBACZ;gBACD,eAAe,EAAE;oBAChB,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,gBAAgB,EAAE;oBACjB,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,OAAO,EAAE,YAAY,EAAE,OAAO;;;;;;;gCAEpC,qBAAM,eAAK,CAAC,IAAI,CAAC,qEAAqE,EAAE,CAAC,OAAO,EAAE,YAAY,EAAE,OAAO,CAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCAEpI,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,iDAA0C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC1E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,kBAAkB,EAAE;YACnB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,YAAY,EAAE,OAAO;;;;;;;gCAE3B,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,CAAC,YAAY,EAAE,OAAO,CAAC,CAAC,EAAA;;gCAAjH,IAAI,GAAG,SAA0G;gCAErH,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,yCAAkC,OAAK,CAAC,OAAO,CAAE,CAAC;gCAClE,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;KACD,CAAC,CAAC;AACJ,CAAC","file":"support.js","sourcesContent":["import axios from 'axios';\nimport SimpleSchema from 'simpl-schema';\nimport { MethodManager } from '../managers/method.manager';\n\nexport function loadSupportMethods(methodManager: MethodManager) {\n\tmethodManager.methods({\n supportCreateBillingUser: {\n \tcheck: new SimpleSchema({\n\t\t\t\tuser: {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(user) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/billing-user', user);\n return body.data.result;\n }\n catch {\n return false;\n }\n }\n\t\t},\n\t\tsupportGetSupportTicketWithId: {\n \tcheck: new SimpleSchema({\n\t\t\t\tid_support_ticket: {\n\t\t\t\t\ttype: String\n\t\t\t\t}\n }),\n function: async function(id_support_ticket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportTicketWithId', {id_support_ticket: id_support_ticket});\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Get Support Ticket With Id: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportInsertSupportTicket: {\n \tskipValidation: true,\n function: async function(supportTicket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportInsertTicket', supportTicket);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Insert Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportUpdateSupportTicket: {\n\t\t\tskipValidation: true,\n function: async function(supportTicket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportUpdateTicket', supportTicket);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Update Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketsWithOptions: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\toptions: {\n\t\t\t\t\ttype: Object\n\t\t\t\t},\n\t\t\t\t'options.limit': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.skip': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.sort': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\t'options.fields': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(options, searchString, filters) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, filters]);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Tickets With Options: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketCount: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(searchString, filters) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportCountTickets', [searchString, filters]);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Ticket Count: ${error.message}`;\n throw error;\n }\n }\n\t\t}\n\t});\n}"]}
|
|
1
|
+
{"version":3,"sources":["../../src/methods/support.ts"],"names":[],"mappings":";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;AAMA,gDAqIC;AA3ID,+BAA0B;AAC1B,6CAAwC;AAExC,IAAM,gCAAgC,GAAG,4KAA4K,CAAC;AACtN,IAAM,+BAA+B,GAAG,+EAA+E,CAAC;AAExH,SAAgB,kBAAkB,CAAC,aAA4B;IAC9D,aAAa,CAAC,OAAO,CAAC;QACf,wBAAwB,EAAE;YACzB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,IAAI,EAAE;oBACL,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,IAAI;;;;;;;gCAEV,qBAAM,eAAK,CAAC,IAAI,CAAC,wDAAwD,EAAE,IAAI,CAAC,EAAA;;gCAAvF,IAAI,GAAG,SAAgF;gCAC3F,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,sBAAO,KAAK,EAAC;;;;;aAEpB;SACV;QACD,6BAA6B,EAAE;YACxB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBAC7B,iBAAiB,EAAE;oBAClB,IAAI,EAAE,MAAM;iBACZ;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,iBAAiB;;;;;;;gCAEvB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,EAAC,iBAAiB,EAAE,iBAAiB,EAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCACpI,sBAAO,kCAAkC,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,EAAC;;;gCAG5D,OAAK,CAAC,OAAO,GAAG,uDAAgD,OAAK,CAAC,OAAO,CAAE,CAAC;gCAChF,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YACrB,cAAc,EAAE,IAAI;YACjB,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAEnB,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,aAAa,CAAC,EAAA;;gCAAvG,IAAI,GAAG,SAAgG;gCAE3G,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,0BAA0B,EAAE;YAC3B,cAAc,EAAE,IAAI;YACX,QAAQ,EAAE,UAAe,aAAa;;;;;;;gCAExB,WAAW,GAAG,kCAAkC,CAAC,aAAa,CAAC,CAAC;gCAC3D,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,WAAW,CAAC,EAAA;;gCAArG,IAAI,GAAG,SAA8F;gCAEzG,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,kDAA2C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC3E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,yBAAyB,EAAE;YAC1B,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,OAAO,EAAE;oBACR,IAAI,EAAE,MAAM;iBACZ;gBACD,eAAe,EAAE;oBAChB,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;iBACZ;gBACD,cAAc,EAAE;oBACf,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,gBAAgB,EAAE;oBACjB,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;gBACD,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,OAAO,EAAE,YAAY,EAAE,OAAO;;;;;;;gCAEpC,qBAAM,eAAK,CAAC,IAAI,CAAC,qEAAqE,EAAE,CAAC,OAAO,EAAE,YAAY,EAAE,OAAO,CAAC,CAAC,EAAA;;gCAAhI,IAAI,GAAG,SAAyH;gCAC9H,OAAO,GAAG,KAAK,CAAC,OAAO,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,MAAM,CAAC,CAAC,CAAC,EAAE,CAAC;gCACxE,sBAAO,OAAO,CAAC,GAAG,CAAC,UAAC,MAAW,IAAK,OAAA,kCAAkC,CAAC,MAAM,CAAC,EAA1C,CAA0C,CAAC,EAAC;;;gCAGhF,OAAK,CAAC,OAAO,GAAG,iDAA0C,OAAK,CAAC,OAAO,CAAE,CAAC;gCAC1E,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;QACD,kBAAkB,EAAE;YACnB,KAAK,EAAE,IAAI,sBAAY,CAAC;gBACvB,YAAY,EAAE;oBACb,IAAI,EAAE,MAAM;iBACZ;gBACD,OAAO,EAAE;oBACR,IAAI,EAAE,KAAK;iBACX;gBACD,WAAW,EAAE;oBACZ,IAAI,EAAE,MAAM;oBACZ,QAAQ,EAAE,IAAI;iBACd;aACQ,CAAC;YACF,QAAQ,EAAE,UAAe,YAAY,EAAE,OAAO;;;;;;;gCAE3B,qBAAM,eAAK,CAAC,IAAI,CAAC,+DAA+D,EAAE,CAAC,YAAY,EAAE,OAAO,CAAC,CAAC,EAAA;;gCAAjH,IAAI,GAAG,SAA0G;gCAErH,sBAAO,IAAI,CAAC,IAAI,CAAC,MAAM,EAAC;;;gCAGxB,OAAK,CAAC,OAAO,GAAG,yCAAkC,OAAK,CAAC,OAAO,CAAE,CAAC;gCAClE,MAAM,OAAK,CAAC;;;;;aAEnB;SACV;KACD,CAAC,CAAC;AACJ,CAAC;AAED,SAAS,wBAAwB,CAAC,OAAY;IAC7C,IAAI,CAAC,OAAO,IAAI,OAAO,OAAO,KAAK,QAAQ,EAAE,CAAC;QAC7C,OAAO,KAAK,CAAC;IACd,CAAC;IACD,IAAI,OAAO,CAAC,QAAQ,KAAK,IAAI,EAAE,CAAC;QAC/B,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,UAAU,GAAG,MAAM,CAAC,OAAO,CAAC,UAAU,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IACzE,IAAI,UAAU,KAAK,UAAU,EAAE,CAAC;QAC/B,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,KAAK,GAAG,MAAM,CAAC,OAAO,CAAC,KAAK,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC,WAAW,EAAE,CAAC;IAC/D,IAAI,KAAK,CAAC,QAAQ,CAAC,UAAU,CAAC,EAAE,CAAC;QAChC,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,MAAM,GAAG,MAAM,CAAC,OAAO,CAAC,MAAM,IAAI,EAAE,CAAC,CAAC,IAAI,EAAE,CAAC;IACnD,IAAI,MAAM,IAAI,+BAA+B,CAAC,IAAI,CAAC,MAAM,CAAC,EAAE,CAAC;QAC5D,OAAO,IAAI,CAAC;IACb,CAAC;IACD,IAAM,IAAI,GAAG;QACZ,MAAM,CAAC,OAAO,CAAC,IAAI,IAAI,EAAE,CAAC;QAC1B,MAAM,CAAC,OAAO,CAAC,IAAI,IAAI,EAAE,CAAC;QAC1B,MAAM,CAAC,OAAO,CAAC,OAAO,IAAI,EAAE,CAAC;KAC7B,CAAC,IAAI,CAAC,GAAG,CAAC,CAAC;IACZ,OAAO,gCAAgC,CAAC,IAAI,CAAC,IAAI,CAAC,CAAC;AACpD,CAAC;AAED,SAAS,mCAAmC,CAAC,OAAY;IACxD,IAAM,IAAI,gBAA6B,CAAC,OAAO,IAAI,EAAE,CAAC,CAAE,CAAC;IACzD,OAAO,IAAI,CAAC,QAAQ,CAAC;IACrB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,KAAK,CAAC;IAClB,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,IAAI,CAAC,KAAK,GAAG,EAAE,CAAC;IAChB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,kBAAkB,CAAC;IAC/B,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC;AAED,SAAS,kCAAkC,CAAC,MAAW;IACtD,IAAI,CAAC,MAAM,IAAI,OAAO,MAAM,KAAK,QAAQ,EAAE,CAAC;QAC3C,OAAO,MAAM,CAAC;IACf,CAAC;IACD,IAAM,IAAI,gBAA6B,MAAM,CAAE,CAAC;IAChD,IAAI,CAAC,QAAQ,GAAG,KAAK,CAAC,OAAO,CAAC,MAAM,CAAC,QAAQ,CAAC;QAC7C,CAAC,CAAC,MAAM,CAAC,QAAQ;aACf,MAAM,CAAC,UAAC,OAAY,IAAK,OAAA,CAAC,wBAAwB,CAAC,OAAO,CAAC,EAAlC,CAAkC,CAAC;aAC5D,GAAG,CAAC,UAAC,OAAY,IAAK,OAAA,mCAAmC,CAAC,OAAO,CAAC,EAA5C,CAA4C,CAAC;QACrE,CAAC,CAAC,EAAE,CAAC;IACN,IAAI,CAAC,KAAK,GAAG,EAAE,CAAC;IAChB,OAAO,IAAI,CAAC,UAAU,CAAC;IACvB,OAAO,IAAI,CAAC,kBAAkB,CAAC;IAC/B,OAAO,IAAI,CAAC,MAAM,CAAC;IACnB,OAAO,IAAI,CAAC;AACb,CAAC","file":"support.js","sourcesContent":["import axios from 'axios';\nimport SimpleSchema from 'simpl-schema';\nimport { MethodManager } from '../managers/method.manager';\nconst SUPPORT_INTERNAL_MESSAGE_PATTERN = /\\b(codex|openai|ai dashboard|ai assistant|workflow update|build plan|pull request|confidence gate|dependency follow-up|thread key|workspace cleanup|support automation)\\b/i;\nconst SUPPORT_INTERNAL_SOURCE_PATTERN = /\\b(support_automation|codex|openai|ai(?:[_ -]?assistant|[_ -]?dashboard)?)\\b/i;\n\nexport function loadSupportMethods(methodManager: MethodManager) {\n\tmethodManager.methods({\n supportCreateBillingUser: {\n \tcheck: new SimpleSchema({\n\t\t\t\tuser: {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(user) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/billing-user', user);\n return body.data.result;\n }\n catch {\n return false;\n }\n }\n\t\t},\n\t\tsupportGetSupportTicketWithId: {\n \tcheck: new SimpleSchema({\n\t\t\t\tid_support_ticket: {\n\t\t\t\t\ttype: String\n\t\t\t\t}\n }),\n function: async function(id_support_ticket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportTicketWithId', {id_support_ticket: id_support_ticket});\n return sanitizeSupportTicketForClientView(body.data.result);\n }\n catch(error) {\n error.message = `Error in Support Get Support Ticket With Id: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportInsertSupportTicket: {\n \tskipValidation: true,\n function: async function(supportTicket) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportInsertTicket', supportTicket);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Insert Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportUpdateSupportTicket: {\n\t\t\tskipValidation: true,\n function: async function(supportTicket) {\n try {\n const safePayload = sanitizeSupportTicketUpdatePayload(supportTicket);\n let body = await axios.post('https://backend.resolveio.com/api/support/supportUpdateTicket', safePayload);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Update Support Ticket: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketsWithOptions: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\toptions: {\n\t\t\t\t\ttype: Object\n\t\t\t\t},\n\t\t\t\t'options.limit': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.skip': {\n\t\t\t\t\ttype: Number\n\t\t\t\t},\n\t\t\t\t'options.sort': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\t'options.fields': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t},\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(options, searchString, filters) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportticketsWithOptions', [options, searchString, filters]);\n const results = Array.isArray(body.data.result) ? body.data.result : [];\n return results.map((ticket: any) => sanitizeSupportTicketForClientView(ticket));\n }\n catch(error) {\n error.message = `Error in Support Tickets With Options: ${error.message}`;\n throw error;\n }\n }\n\t\t},\n\t\tsupportticketCount: {\n\t\t\tcheck: new SimpleSchema({\n\t\t\t\tsearchString: {\n\t\t\t\t\ttype: String\n\t\t\t\t},\n\t\t\t\tfilters: {\n\t\t\t\t\ttype: Array\n\t\t\t\t},\n\t\t\t\t'filters.$': {\n\t\t\t\t\ttype: Object,\n\t\t\t\t\tblackbox: true\n\t\t\t\t}\n }),\n function: async function(searchString, filters) {\n try {\n let body = await axios.post('https://backend.resolveio.com/api/support/supportCountTickets', [searchString, filters]);\n\n return body.data.result;\n }\n catch(error) {\n error.message = `Error in Support Ticket Count: ${error.message}`;\n throw error;\n }\n }\n\t\t}\n\t});\n}\n\nfunction isInternalSupportMessage(message: any): boolean {\n\tif (!message || typeof message !== 'object') {\n\t\treturn false;\n\t}\n\tif (message.internal === true) {\n\t\treturn true;\n\t}\n\tconst visibility = String(message.visibility || '').trim().toLowerCase();\n\tif (visibility === 'internal') {\n\t\treturn true;\n\t}\n\tconst badge = String(message.badge || '').trim().toLowerCase();\n\tif (badge.includes('internal')) {\n\t\treturn true;\n\t}\n\tconst source = String(message.source || '').trim();\n\tif (source && SUPPORT_INTERNAL_SOURCE_PATTERN.test(source)) {\n\t\treturn true;\n\t}\n\tconst text = [\n\t\tString(message.type || ''),\n\t\tString(message.user || ''),\n\t\tString(message.message || '')\n\t].join(' ');\n\treturn SUPPORT_INTERNAL_MESSAGE_PATTERN.test(text);\n}\n\nfunction stripSupportMessageInternalMetadata(message: any): Record<string, any> {\n\tconst next: Record<string, any> = { ...(message || {}) };\n\tdelete next.internal;\n\tdelete next.visibility;\n\tdelete next.badge;\n\tdelete next.source;\n\treturn next;\n}\n\nfunction sanitizeSupportTicketForClientView(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tnext.notes = [];\n\tdelete next.automation;\n\tdelete next.ai_recommendations;\n\tdelete next.source;\n\treturn next;\n}\n\nfunction sanitizeSupportTicketUpdatePayload(ticket: any): any {\n\tif (!ticket || typeof ticket !== 'object') {\n\t\treturn ticket;\n\t}\n\tconst next: Record<string, any> = { ...ticket };\n\tnext.messages = Array.isArray(ticket.messages)\n\t\t? ticket.messages\n\t\t\t.filter((message: any) => !isInternalSupportMessage(message))\n\t\t\t.map((message: any) => stripSupportMessageInternalMetadata(message))\n\t\t: [];\n\tnext.notes = [];\n\tdelete next.automation;\n\tdelete next.ai_recommendations;\n\tdelete next.source;\n\treturn next;\n}\n"]}
|
|
@@ -53,6 +53,10 @@ export interface SupportTicketMessageModel {
|
|
|
53
53
|
user: string;
|
|
54
54
|
date: Date;
|
|
55
55
|
type: SupportTicketMessageType;
|
|
56
|
+
internal?: boolean;
|
|
57
|
+
visibility?: 'public' | 'internal';
|
|
58
|
+
badge?: string;
|
|
59
|
+
source?: string;
|
|
56
60
|
}
|
|
57
61
|
type SupportTicketMessageType = 'ResolveIO' | 'Client';
|
|
58
62
|
export interface SupportTicketWatchersModel {
|
|
@@ -1 +1 @@
|
|
|
1
|
-
{"version":3,"sources":["../../src/models/support-ticket.model.ts"],"names":[],"mappings":"","file":"support-ticket.model.js","sourcesContent":["import { CollectionDocument } from './collection-document.model';\n\nexport interface SupportTicketModel extends CollectionDocument {\n\ttype: SupportTicketType;\n\tpriority: SupportTicketPriority;\n\tissue: string;\n\tai_recommendations?: SupportTicketAiRecommendationsModel;\n\tsupport_ticket_number: number;\n\tsupport_ticket_number_string: string;\n\tstatus: SupportTicketStatus;\n\tsubstatus: SupportTicketSubstatus;\n\tclient: string;\n\tid_client: string;\n\tmessages: SupportTicketMessageModel[];\n\tdate_created: Date;\n\tdate_created_string: string;\n\tid_user_created: string;\n\tuser_created: string;\n\tbillable: boolean;\n\tdate_investigation?: Date;\n\tdate_closed?: Date;\n\tfiles: string[];\n\tcurrent_watchers: SupportTicketWatchersModel[];\n\tclient_user: SupportTicketClientUserModel;\n\tusers_assigned: SupportTicketUserAssignedModel[];\n\testimated_billable_hours?: number;\n\tbillable_hours?: number;\n\tbill_description: string;\n\ttasks: SupportTicketTaskModel[];\n\tnotes: SupportTicketNoteModel[];\n\tdifficulty: number;\n}\n\nexport interface SupportTicketAiRecommendationsModel {\n\tsource?: string;\n\thidden_from_client?: boolean;\n\tcreated_at?: Date;\n\tsource_message_id?: string;\n\tsummary?: string;\n\tinternal_recommendations?: string;\n\tcode_change_recommendations?: string;\n}\n\nexport interface SupportTicketClientUserModel {\n\tid_user: string;\n\tuser: string;\n\temail: string;\n}\n\nexport type SupportTicketPriority = 'High' | 'Low';\n\nexport type SupportTicketSubstatus = 'New' | 'Work In Progress' | 'Idle' | 'Awaiting Customer Interaction';\nexport type SupportTicketType = 'System Impairment' | 'Request New Feature' | 'General Inquery';\ntype SupportTicketStatus = 'Opened' | 'Resolved';\n\nexport interface SupportTicketMessageModel {\n\tmessage: string;\n\tid_user: string;\n\tuser: string;\n\tdate: Date;\n\ttype: SupportTicketMessageType;\n}\n\ntype SupportTicketMessageType = 'ResolveIO' | 'Client';\n\nexport interface SupportTicketWatchersModel {\n\tuser: string;\n\tid_user: string;\n\temail: string;\n}\n\nexport interface SupportTicketTaskModel {\n\tdescription: string;\n\tcompleted: boolean;\n\tid_user?: string;\n\tuser?: string;\n\tdate_created: Date;\n\tdate_completed?: Date;\n}\n\nexport interface SupportTicketNoteModel {\n\tdescription: string;\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n}\n\nexport interface SupportTicketUserAssignedModel {\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n} \n"]}
|
|
1
|
+
{"version":3,"sources":["../../src/models/support-ticket.model.ts"],"names":[],"mappings":"","file":"support-ticket.model.js","sourcesContent":["import { CollectionDocument } from './collection-document.model';\n\nexport interface SupportTicketModel extends CollectionDocument {\n\ttype: SupportTicketType;\n\tpriority: SupportTicketPriority;\n\tissue: string;\n\tai_recommendations?: SupportTicketAiRecommendationsModel;\n\tsupport_ticket_number: number;\n\tsupport_ticket_number_string: string;\n\tstatus: SupportTicketStatus;\n\tsubstatus: SupportTicketSubstatus;\n\tclient: string;\n\tid_client: string;\n\tmessages: SupportTicketMessageModel[];\n\tdate_created: Date;\n\tdate_created_string: string;\n\tid_user_created: string;\n\tuser_created: string;\n\tbillable: boolean;\n\tdate_investigation?: Date;\n\tdate_closed?: Date;\n\tfiles: string[];\n\tcurrent_watchers: SupportTicketWatchersModel[];\n\tclient_user: SupportTicketClientUserModel;\n\tusers_assigned: SupportTicketUserAssignedModel[];\n\testimated_billable_hours?: number;\n\tbillable_hours?: number;\n\tbill_description: string;\n\ttasks: SupportTicketTaskModel[];\n\tnotes: SupportTicketNoteModel[];\n\tdifficulty: number;\n}\n\nexport interface SupportTicketAiRecommendationsModel {\n\tsource?: string;\n\thidden_from_client?: boolean;\n\tcreated_at?: Date;\n\tsource_message_id?: string;\n\tsummary?: string;\n\tinternal_recommendations?: string;\n\tcode_change_recommendations?: string;\n}\n\nexport interface SupportTicketClientUserModel {\n\tid_user: string;\n\tuser: string;\n\temail: string;\n}\n\nexport type SupportTicketPriority = 'High' | 'Low';\n\nexport type SupportTicketSubstatus = 'New' | 'Work In Progress' | 'Idle' | 'Awaiting Customer Interaction';\nexport type SupportTicketType = 'System Impairment' | 'Request New Feature' | 'General Inquery';\ntype SupportTicketStatus = 'Opened' | 'Resolved';\n\nexport interface SupportTicketMessageModel {\n\tmessage: string;\n\tid_user: string;\n\tuser: string;\n\tdate: Date;\n\ttype: SupportTicketMessageType;\n\tinternal?: boolean;\n\tvisibility?: 'public' | 'internal';\n\tbadge?: string;\n\tsource?: string;\n}\n\ntype SupportTicketMessageType = 'ResolveIO' | 'Client';\n\nexport interface SupportTicketWatchersModel {\n\tuser: string;\n\tid_user: string;\n\temail: string;\n}\n\nexport interface SupportTicketTaskModel {\n\tdescription: string;\n\tcompleted: boolean;\n\tid_user?: string;\n\tuser?: string;\n\tdate_created: Date;\n\tdate_completed?: Date;\n}\n\nexport interface SupportTicketNoteModel {\n\tdescription: string;\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n}\n\nexport interface SupportTicketUserAssignedModel {\n\tid_user: string;\n\tuser: string;\n\tdate_created: Date;\n} \n"]}
|