@resolveio/server-lib 1.1.5 → 1.1.6
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
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@@ -123,7 +123,27 @@ var schema = {
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123
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},
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'client_user.email': {
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type: String
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126
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-
}
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126
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+
},
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127
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+
id_user_assigned: {
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type: String
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},
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user_assigned: {
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type: String
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},
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+
resolveio_status: {
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type: String
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},
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+
estimated_billable_hours: {
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type: Number,
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optional: true
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},
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+
billable_hours: {
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type: Number,
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optional: true
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},
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bill_description: {
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type: String
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},
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};
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var DefaultSchema = new mongoose_1.Schema(schema, {
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skipVersioning: true,
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@@ -360,6 +360,9 @@ var SubscriptionManager = /** @class */ (function () {
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else if (collection === 'queue-responses') {
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_this._mainServer.getQueueManager().runMethodResponse();
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}
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363
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+
else if (collection === 'support-tickets') {
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364
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_this._mainServer.getMethodManager().callMethodInternal('sendSupportTicketEmail', doc.o._id);
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365
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}
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});
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oplog.on('update', function (doc) {
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365
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var nsArray = doc.ns.split('.');
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@@ -20,6 +20,12 @@ export interface SupportTicketModel extends CollectionDocument {
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files: string[];
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current_watchers: SupportTicketWatchersModel[];
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client_user: SupportTicketClientUserModel;
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id_user_assigned: string;
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user_assigned: string;
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resolveio_status: string;
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estimated_billable_hours?: number;
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billable_hours?: number;
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bill_description: string;
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}
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export interface SupportTicketClientUserModel {
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id_user: string;
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@@ -27,7 +33,8 @@ export interface SupportTicketClientUserModel {
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email: string;
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}
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declare type SupportTicketStatus = 'Opened' | 'Resolved';
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30
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-
export declare type SupportTicketSubstatus = 'New' | 'Work
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export declare type SupportTicketSubstatus = 'New' | 'Work In Progress' | 'Idle' | 'Awaiting Customer Interaction';
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export declare type SupportTicketResolveIOStatus = 'Opened' | 'Review' | 'Closed';
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export interface SupportTicketMessageModel {
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message: string;
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id_user: string;
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