@resolveio/server-lib 1.0.11 → 1.0.13
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/collections/notification.collection.d.ts +7 -0
- package/collections/notification.collection.js +43 -0
- package/collections/support-ticket.collection.js +30 -24
- package/collections/user.collection.d.ts +1 -0
- package/collections/user.collection.js +1 -0
- package/fixtures/cron-jobs.js +23 -5
- package/managers/method.manager.js +2 -0
- package/managers/subscription.manager.js +2 -0
- package/models/support-ticket.model.d.ts +16 -11
- package/package.json +1 -1
- package/private/email-templates/support-ticket-deleted.html +50 -0
- package/private/email-templates/support-ticket-modified.html +77 -0
- package/private/email-templates/support-ticket.html +77 -0
- package/publications/notifications.d.ts +2 -0
- package/publications/notifications.js +14 -0
- package/publications/support-tickets.js +83 -0
- package/support-methods/cron-jobs.d.ts +2 -0
- package/support-methods/cron-jobs.js +92 -0
- package/support-methods/support.js +260 -4
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@@ -0,0 +1,7 @@
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import { Model, Document } from 'mongoose';
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import { NotificationModel } from '../models/notification.model';
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interface ResolveIOModel extends NotificationModel, Document {
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}
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export declare const Notifications: Model<ResolveIOModel>;
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export declare const NotificationVersions: Model<ResolveIOModel>;
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export {};
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@@ -0,0 +1,43 @@
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"use strict";
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Object.defineProperty(exports, "__esModule", { value: true });
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var mongoose_1 = require("mongoose");
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var simpl_schema_1 = require("simpl-schema");
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var index_1 = require("../index");
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var schema = {
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_id: {
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type: String,
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optional: true
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},
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__v: {
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type: Number,
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optional: true
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},
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updatedAt: {
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type: Date,
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optional: true
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},
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createdAt: {
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type: Date,
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optional: true
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},
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name: {
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type: String
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}
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};
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var DefaultSchema = new mongoose_1.Schema(schema, {
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skipVersioning: true,
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versionKey: false,
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timestamps: true
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});
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exports.Notifications = index_1.ResolveIOServer.getMainDB().model('notifications', DefaultSchema);
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exports.Notifications['simplschema'] = new simpl_schema_1.default(schema);
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schema._id = {
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type: mongoose_1.Schema.Types.Mixed
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};
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var VersionSchema = new mongoose_1.Schema(schema, {
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skipVersioning: true,
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versionKey: false,
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timestamps: true
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});
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exports.Notifications['versionCollection'] = 'notifications.versions';
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exports.NotificationVersions = index_1.ResolveIOServer.getMainDB().model(exports.Notifications['versionCollection'], VersionSchema);
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@@ -38,6 +38,9 @@ var schema = {
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status: {
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type: String
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},
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substatus: {
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type: String
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},
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client: {
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type: String
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},
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@@ -80,43 +83,46 @@ var schema = {
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billable: {
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type: Boolean
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},
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-
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date_investigation: {
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type: Date,
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optional: true,
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},
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date_closed: {
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type: Date,
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optional: true,
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},
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files: {
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type: Array
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},
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'files.$': {
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type: String
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},
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current_watchers: {
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type: Array
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},
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'current_watchers.$': {
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type: Object
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},
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'
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'current_watchers.$.user': {
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type: String
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},
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'
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'current_watchers.$.id_user': {
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type: String
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},
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'
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'current_watchers.$.email': {
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type: String
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},
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-
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type:
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},
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'work_logs.$.date_end': {
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type: Date,
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optional: true
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},
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'work_logs.$.time_spent': {
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type: Number,
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optional: true
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client_user: {
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type: Object
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},
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type: String
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optional: true
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'client_user.id_user': {
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type: String
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},
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type:
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optional: true,
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'client_user.user': {
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type: String
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},
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type:
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optional: true,
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'client_user.email': {
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type: String
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}
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};
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var DefaultSchema = new mongoose_1.Schema(schema, {
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@@ -4,5 +4,6 @@ import { UserModel } from '../models/user.model';
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interface ResolveIOModel extends UserModel, PassportLocalDocument {
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}
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export declare const Users: PassportLocalModel<ResolveIOModel>;
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export declare const ClientUsers: PassportLocalModel<ResolveIOModel>;
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export declare const UserVersions: Model<ResolveIOModel>;
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export {};
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@@ -136,6 +136,7 @@ DefaultSchema.plugin(passportLocalMongoose, {
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}
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});
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exports.Users = index_1.ResolveIOServer.getMainDB().model('users', DefaultSchema);
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exports.ClientUsers = index_1.ResolveIOServer.getSupportDB().model('users', DefaultSchema);
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exports.Users['simplschema'] = new simpl_schema_1.default(schema);
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schema._id = {
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type: mongoose_1.Schema.Types.Mixed
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package/fixtures/cron-jobs.js
CHANGED
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_id: mongoose_1.Types.ObjectId().toHexString(),
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__v: 0,
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name: 'Method Queue',
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"repeat": true,
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reoccuring: true,
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time_to_run:
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next_run: new Date,
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running: false
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"time_to_run": "*/5 * * * * *",
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"method_run": "methodQueue",
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"method_run_data": null,
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"next_run": new Date(),
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"running": false
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})];
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case 2:
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_a.sent();
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_a.label = 3;
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case 3:
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if (!!cronJobs.filter(function (a) { return a.name === 'Update Client Users'; }).length) return [3 /*break*/, 5];
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return [4 /*yield*/, cron_job_collection_1.CronJobs.create({
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_id: mongoose_1.Types.ObjectId().toHexString(),
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__v: 0,
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name: 'Update Client Users',
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"repeat": true,
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reoccuring: true,
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"time_to_run": "0 */1 * * *",
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"method_run": "updateClientUsers",
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"method_run_data": null,
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"next_run": new Date(),
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"running": false
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})];
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case 4:
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_a.sent();
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_a.label = 5;
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case 5:
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cronJobs.filter(function (a) { return a.running && a.next_run && a.next_run.getTime() < (new Date()).getTime(); }).forEach(function (cronJob) {
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cron_job_collection_1.CronJobs.updateOne({ _id: cronJob._id }, { $set: { running: false } }).exec();
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});
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var mongoose_1 = require("mongoose");
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var common_1 = require("../util/common");
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var log_collection_1 = require("../collections/log.collection");
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var cron_jobs_3 = require("../support-methods/cron-jobs");
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var MethodManager = /** @class */ (function () {
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function MethodManager(mainServer, serverConfig, clientDir) {
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var _this = this;
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pdf_1.loadPDFMethods(this);
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cron_jobs_2.loadCronJobMethods(this);
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flags_1.loadFlagMethods(this);
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cron_jobs_3.loadSupportCronJobMethods(this);
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this._mailer = nodemailer.createTransport({
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SES: new aws.SES({
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apiVersion: '2010-12-01',
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var method_responses_1 = require("../publications/method-responses");
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var support_tickets_1 = require("../publications/support-tickets");
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var index_1 = require("../index");
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var notifications_1 = require("../publications/notifications");
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var SubscriptionManager = /** @class */ (function () {
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function SubscriptionManager(mainServer, wss, serverConfig) {
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method_calls_1.loadMethodCallsPublications(this);
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method_responses_1.loadMethodResponsePublications(this);
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support_tickets_1.loadSupportTicketPublications(this);
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notifications_1.loadNotificationPublications(this);
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this.tailOpLog();
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if (index_1.ResolveIOServer.getSupportDB()) {
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support_ticket_number: number;
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support_ticket_number_string: string;
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status: SupportTicketStatus;
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substatus: SupportTicketSubstatus;
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client: string;
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id_client: string;
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messages: SupportTicketMessageModel[];
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id_user_created: string;
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user_created: string;
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billable: boolean;
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date_investigation?: Date;
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date_closed?: Date;
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files: string[];
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current_watchers: SupportTicketWatchersModel[];
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client_user: SupportTicketClientUserModel;
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}
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export interface SupportTicketClientUserModel {
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id_user: string;
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user: string;
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email: string;
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}
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declare type SupportTicketStatus = 'Opened' | 'Resolved';
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export declare type SupportTicketSubstatus = 'New' | 'Work-In-Progress' | 'Idle' | 'Awaiting Customer Interaction';
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export interface SupportTicketMessageModel {
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message: string;
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id_user: string;
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type: SupportTicketMessageType;
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}
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declare type SupportTicketMessageType = 'ResolveIO' | 'Client';
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export interface
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note: string;
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id_user: string;
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export interface SupportTicketWatchersModel {
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user: string;
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time_spent?: number;
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time_spent_string?: string;
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id_user: string;
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email: string;
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}
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export {};
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package/package.json
CHANGED
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<style type="text/css">
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* {
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font-size: 14px;
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font-family: Arial;
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background-color: white;
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}
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.header {
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font-weight: bold;
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min-width: 20px;
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}
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.td {
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border: 1px solid black;
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}
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.tr {
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border: 1px solid gray;
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}
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.tg {border-collapse:collapse;border-spacing:0;border-color:#999;}
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.tg td{font-family:Arial, sans-serif;font-size:14px;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#444;background-color:#F7FDFA;border-top-width:1px;border-bottom-width:1px;}
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.tg th{font-family:Arial, sans-serif;font-size:14px;font-weight:normal;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#fff;background-color:rgb(0, 183, 255);border-top-width:1px;border-bottom-width:1px;}
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.tg .tg-baqh{text-align:left;vertical-align:top}
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.tg .tg-yw4l{vertical-align:top;}
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</style>
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Good Day,<br><br>
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A support ticket: (#{{support_ticket_number_string}}) has been deleted.
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<br><br>
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<div id="containter">
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<table class="tg">
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<thead>
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<tr>
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<th class="tg-yw4l" style="padding: 0; margin: 0; border-left: 1px solid #999;">
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<img src="{{logo}}" style="width: auto; height: 90px; background-color: white; margin-left: -10px; margin-bottom: -10px;" alt="Logo">
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</th>
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<th class="tg-yw4l" style="min-width: 1050px; max-width: 1050px; font-size: 20px; color: white; text-align: right; padding: 30px;">Support Ticket</th>
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ResolveIO, LLC<br>
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Dustin Poole<br>
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<a href="mailTo:ar@resolveio.com">ar@resolveio.com</a><br>
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432-661-6150<br><br>
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.tg td{font-family:Arial, sans-serif;font-size:14px;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#444;background-color:#F7FDFA;border-top-width:1px;border-bottom-width:1px;}
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.tg th{font-family:Arial, sans-serif;font-size:14px;font-weight:normal;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#fff;background-color:rgb(0, 183, 255);border-top-width:1px;border-bottom-width:1px;}
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.tg .tg-baqh{text-align:left;vertical-align:top}
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Good Day,<br><br>
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A new support ticket: (#{{support_ticket_number_string}}), has been modified by {{user_created}}.
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<div id="containter">
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<tr>
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<th class="tg-yw4l" style="padding: 0; margin: 0; border-left: 1px solid #999;">
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<img src="{{logo}}" style="width: auto; height: 90px; background-color: white; margin-left: -10px; margin-bottom: -10px;" alt="Logo">
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</th>
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<th class="tg-yw4l" style="min-width: 1050px; max-width: 1050px; font-size: 20px; color: white; text-align: right; padding: 30px;">Support Ticket</th>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Support Ticket <br>Number</td>
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{support_ticket_number_string}}</td>
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<tr>
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{issue}}</td>
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{priority}}</td>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Status</td>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Date created</td>
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ResolveIO, LLC<br>
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Dustin Poole<br>
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<a href="mailTo:ar@resolveio.com">ar@resolveio.com</a><br>
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432-661-6150<br><br>
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<style type="text/css">
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}
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.header {
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}
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.tg {border-collapse:collapse;border-spacing:0;border-color:#999;}
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.tg td{font-family:Arial, sans-serif;font-size:14px;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#444;background-color:#F7FDFA;border-top-width:1px;border-bottom-width:1px;}
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.tg th{font-family:Arial, sans-serif;font-size:14px;font-weight:normal;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#fff;background-color:rgb(0, 137, 250);border-top-width:1px;border-bottom-width:1px;}
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Good Day,<br><br>
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A new support ticket: (#{{support_ticket_number_string}}), has been created by {{user_created}}.
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<br><br>
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<div id="containter">
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<thead>
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<tr>
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<th class="tg-yw4l" style="padding: 0; margin: 0; border-left: 1px solid #999;">
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<img src="{{logo}}" style="width: auto; height: 90px; background-color: white; margin-left: -10px; margin-bottom: -10px;" alt="Logo">
|
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</th>
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<th class="tg-yw4l" style="min-width: 1050px; max-width: 1050px; font-size: 20px; color: white; text-align: right; padding: 30px;">Support Ticket</th>
|
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</tr>
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</thead>
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<tbody>
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<tr>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Support Ticket <br>Number</td>
|
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{support_ticket_number_string}}</td>
|
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</tr>
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<tr>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Type</td>
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{type}}</td>
|
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</tr>
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<tr>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Issue <br>Description</td>
|
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{issue}}</td>
|
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</tr>
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<tr>
|
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Priority</td>
|
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{priority}}</td>
|
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</tr>
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<tr>
|
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Status</td>
|
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{status}}</td>
|
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</tr>
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<tr>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Substatus</td>
|
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{substatus}}</td>
|
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</tr>
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<tr>
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<td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Date created</td>
|
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<td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{date_created_string}}</td>
|
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</tr>
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</tbody>
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</table>
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</div>
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<br><br><br>
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|
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|
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ResolveIO, LLC<br>
|
|
75
|
+
Dustin Poole<br>
|
|
76
|
+
<a href="mailTo:ar@resolveio.com">ar@resolveio.com</a><br>
|
|
77
|
+
432-661-6150<br><br>
|
|
@@ -0,0 +1,14 @@
|
|
|
1
|
+
"use strict";
|
|
2
|
+
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
|
+
var notification_collection_1 = require("../collections/notification.collection");
|
|
4
|
+
function loadNotificationPublications(subscriptionManager) {
|
|
5
|
+
subscriptionManager.publications({
|
|
6
|
+
notifications: {
|
|
7
|
+
function: function () {
|
|
8
|
+
return notification_collection_1.Notifications.find({}).sort({ name: 1 }).exec();
|
|
9
|
+
},
|
|
10
|
+
collections: ['notifications']
|
|
11
|
+
}
|
|
12
|
+
});
|
|
13
|
+
}
|
|
14
|
+
exports.loadNotificationPublications = loadNotificationPublications;
|
|
@@ -1,4 +1,39 @@
|
|
|
1
1
|
"use strict";
|
|
2
|
+
var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
|
|
3
|
+
return new (P || (P = Promise))(function (resolve, reject) {
|
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4
|
+
function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
|
|
5
|
+
function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
|
|
6
|
+
function step(result) { result.done ? resolve(result.value) : new P(function (resolve) { resolve(result.value); }).then(fulfilled, rejected); }
|
|
7
|
+
step((generator = generator.apply(thisArg, _arguments || [])).next());
|
|
8
|
+
});
|
|
9
|
+
};
|
|
10
|
+
var __generator = (this && this.__generator) || function (thisArg, body) {
|
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11
|
+
var _ = { label: 0, sent: function() { if (t[0] & 1) throw t[1]; return t[1]; }, trys: [], ops: [] }, f, y, t, g;
|
|
12
|
+
return g = { next: verb(0), "throw": verb(1), "return": verb(2) }, typeof Symbol === "function" && (g[Symbol.iterator] = function() { return this; }), g;
|
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|
+
function verb(n) { return function (v) { return step([n, v]); }; }
|
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|
+
function step(op) {
|
|
15
|
+
if (f) throw new TypeError("Generator is already executing.");
|
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|
+
while (_) try {
|
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|
+
if (f = 1, y && (t = op[0] & 2 ? y["return"] : op[0] ? y["throw"] || ((t = y["return"]) && t.call(y), 0) : y.next) && !(t = t.call(y, op[1])).done) return t;
|
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|
+
if (y = 0, t) op = [op[0] & 2, t.value];
|
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|
+
switch (op[0]) {
|
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|
+
case 0: case 1: t = op; break;
|
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|
+
case 4: _.label++; return { value: op[1], done: false };
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+
case 5: _.label++; y = op[1]; op = [0]; continue;
|
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|
+
case 7: op = _.ops.pop(); _.trys.pop(); continue;
|
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|
+
default:
|
|
25
|
+
if (!(t = _.trys, t = t.length > 0 && t[t.length - 1]) && (op[0] === 6 || op[0] === 2)) { _ = 0; continue; }
|
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26
|
+
if (op[0] === 3 && (!t || (op[1] > t[0] && op[1] < t[3]))) { _.label = op[1]; break; }
|
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27
|
+
if (op[0] === 6 && _.label < t[1]) { _.label = t[1]; t = op; break; }
|
|
28
|
+
if (t && _.label < t[2]) { _.label = t[2]; _.ops.push(op); break; }
|
|
29
|
+
if (t[2]) _.ops.pop();
|
|
30
|
+
_.trys.pop(); continue;
|
|
31
|
+
}
|
|
32
|
+
op = body.call(thisArg, _);
|
|
33
|
+
} catch (e) { op = [6, e]; y = 0; } finally { f = t = 0; }
|
|
34
|
+
if (op[0] & 5) throw op[1]; return { value: op[0] ? op[1] : void 0, done: true };
|
|
35
|
+
}
|
|
36
|
+
};
|
|
2
37
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
38
|
var support_ticket_collection_1 = require("../collections/support-ticket.collection");
|
|
4
39
|
var simpl_schema_1 = require("simpl-schema");
|
|
@@ -30,6 +65,54 @@ function loadSupportTicketPublications(subscriptionManager) {
|
|
|
30
65
|
return document._id === id_support_ticket;
|
|
31
66
|
}
|
|
32
67
|
},
|
|
68
|
+
supportticketDetails: {
|
|
69
|
+
function: function (id_support_ticket) {
|
|
70
|
+
return support_ticket_collection_1.SupportTickets.aggregate([
|
|
71
|
+
{
|
|
72
|
+
$match: { _id: id_support_ticket }
|
|
73
|
+
},
|
|
74
|
+
{
|
|
75
|
+
$lookup: {
|
|
76
|
+
from: 'files',
|
|
77
|
+
localField: 'files',
|
|
78
|
+
foreignField: '_id',
|
|
79
|
+
as: 'dbFiles'
|
|
80
|
+
}
|
|
81
|
+
}
|
|
82
|
+
]).exec();
|
|
83
|
+
},
|
|
84
|
+
check: new simpl_schema_1.default({
|
|
85
|
+
id_support_ticket: {
|
|
86
|
+
type: String
|
|
87
|
+
}
|
|
88
|
+
}),
|
|
89
|
+
collections: ['support-tickets', 'files'],
|
|
90
|
+
preFunction: function (id_support_ticket) { return __awaiter(_this, void 0, void 0, function () {
|
|
91
|
+
var support_ticket;
|
|
92
|
+
return __generator(this, function (_a) {
|
|
93
|
+
switch (_a.label) {
|
|
94
|
+
case 0: return [4 /*yield*/, support_ticket_collection_1.SupportTickets.findOne({ _id: id_support_ticket })];
|
|
95
|
+
case 1:
|
|
96
|
+
support_ticket = _a.sent();
|
|
97
|
+
if (!support_ticket) {
|
|
98
|
+
return [2 /*return*/, {
|
|
99
|
+
support_ticket: [],
|
|
100
|
+
logs: []
|
|
101
|
+
}];
|
|
102
|
+
}
|
|
103
|
+
return [2 /*return*/, {
|
|
104
|
+
_id: support_ticket._id,
|
|
105
|
+
files: support_ticket.files
|
|
106
|
+
}];
|
|
107
|
+
}
|
|
108
|
+
});
|
|
109
|
+
}); },
|
|
110
|
+
fetchFunction: function (document, fetchData) {
|
|
111
|
+
return document._id === fetchData['_id'] ||
|
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@@ -0,0 +1,92 @@
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updateClientUsers: {
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|
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users: {
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type: Array
|
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},
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|
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blackbox: true
|
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function: function (users) {
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|
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|
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|
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|
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user_collection_1.ClientUsers.updateOne({ _id: user._id }, { $setOnInsert: { _id: mongoose_1.Types.ObjectId().toHexString(), __v: 0 }, $set: user }, { upsert: true }).exec();
|
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resolve();
|
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|
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}
|
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});
|
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|
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}
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|
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exports.loadSupportCronJobMethods = loadSupportCronJobMethods;
|
|
@@ -1,19 +1,275 @@
|
|
|
1
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|
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|
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2
|
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|
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};
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var __generator = (this && this.__generator) || function (thisArg, body) {
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|
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|
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+
function verb(n) { return function (v) { return step([n, v]); }; }
|
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+
function step(op) {
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|
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+
if (f) throw new TypeError("Generator is already executing.");
|
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|
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while (_) try {
|
|
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|
+
if (f = 1, y && (t = op[0] & 2 ? y["return"] : op[0] ? y["throw"] || ((t = y["return"]) && t.call(y), 0) : y.next) && !(t = t.call(y, op[1])).done) return t;
|
|
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|
+
if (y = 0, t) op = [op[0] & 2, t.value];
|
|
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|
+
switch (op[0]) {
|
|
20
|
+
case 0: case 1: t = op; break;
|
|
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|
+
case 4: _.label++; return { value: op[1], done: false };
|
|
22
|
+
case 5: _.label++; y = op[1]; op = [0]; continue;
|
|
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|
+
case 7: op = _.ops.pop(); _.trys.pop(); continue;
|
|
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|
+
default:
|
|
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|
+
if (!(t = _.trys, t = t.length > 0 && t[t.length - 1]) && (op[0] === 6 || op[0] === 2)) { _ = 0; continue; }
|
|
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|
+
if (op[0] === 3 && (!t || (op[1] > t[0] && op[1] < t[3]))) { _.label = op[1]; break; }
|
|
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|
+
if (op[0] === 6 && _.label < t[1]) { _.label = t[1]; t = op; break; }
|
|
28
|
+
if (t && _.label < t[2]) { _.label = t[2]; _.ops.push(op); break; }
|
|
29
|
+
if (t[2]) _.ops.pop();
|
|
30
|
+
_.trys.pop(); continue;
|
|
31
|
+
}
|
|
32
|
+
op = body.call(thisArg, _);
|
|
33
|
+
} catch (e) { op = [6, e]; y = 0; } finally { f = t = 0; }
|
|
34
|
+
if (op[0] & 5) throw op[1]; return { value: op[0] ? op[1] : void 0, done: true };
|
|
35
|
+
}
|
|
36
|
+
};
|
|
2
37
|
Object.defineProperty(exports, "__esModule", { value: true });
|
|
3
38
|
var simpl_schema_1 = require("simpl-schema");
|
|
4
39
|
var support_ticket_collection_1 = require("../collections/support-ticket.collection");
|
|
40
|
+
var file_collection_1 = require("../collections/file.collection");
|
|
41
|
+
var handlebars = require("handlebars");
|
|
42
|
+
var user_collection_1 = require("../collections/user.collection");
|
|
43
|
+
var notification_collection_1 = require("../collections/notification.collection");
|
|
5
44
|
function loadSupportMethods(supportManager) {
|
|
6
45
|
supportManager.supportMethods({
|
|
7
|
-
|
|
46
|
+
sendSupportTicketEmail: {
|
|
47
|
+
check: new simpl_schema_1.default({
|
|
48
|
+
supportTicket: {
|
|
49
|
+
type: support_ticket_collection_1.SupportTickets['simplschema']
|
|
50
|
+
},
|
|
51
|
+
id_files: {
|
|
52
|
+
type: Array
|
|
53
|
+
},
|
|
54
|
+
'id_files.$': {
|
|
55
|
+
type: String
|
|
56
|
+
}
|
|
57
|
+
}),
|
|
58
|
+
function: function (supportTicket, id_files) {
|
|
59
|
+
var _this = this;
|
|
60
|
+
return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
|
|
61
|
+
var files;
|
|
62
|
+
var _this = this;
|
|
63
|
+
return __generator(this, function (_a) {
|
|
64
|
+
switch (_a.label) {
|
|
65
|
+
case 0: return [4 /*yield*/, file_collection_1.Files.find({
|
|
66
|
+
_id: { $in: id_files }
|
|
67
|
+
})];
|
|
68
|
+
case 1:
|
|
69
|
+
files = _a.sent();
|
|
70
|
+
this.callMethodInternal.call(this, 'getSignedUrls', files.map(function (a) { return a.key; }), 900, function (err, res) {
|
|
71
|
+
if (res) {
|
|
72
|
+
_this.readFile('email-templates/support-ticket.html').then(function (html) { return __awaiter(_this, void 0, void 0, function () {
|
|
73
|
+
var template, filesAttached, fileCnt, notification, users_1;
|
|
74
|
+
var _this = this;
|
|
75
|
+
return __generator(this, function (_a) {
|
|
76
|
+
switch (_a.label) {
|
|
77
|
+
case 0:
|
|
78
|
+
template = handlebars.compile(html);
|
|
79
|
+
handlebars.registerHelper('greaterThan', function (a, b) {
|
|
80
|
+
return a > b;
|
|
81
|
+
});
|
|
82
|
+
handlebars.registerHelper('equals', function (a, b) {
|
|
83
|
+
return a === b;
|
|
84
|
+
});
|
|
85
|
+
filesAttached = [];
|
|
86
|
+
fileCnt = 0;
|
|
87
|
+
res.forEach(function (url) {
|
|
88
|
+
filesAttached.push({ filename: files[fileCnt].name, path: url });
|
|
89
|
+
fileCnt++;
|
|
90
|
+
});
|
|
91
|
+
return [4 /*yield*/, notification_collection_1.Notifications.findOne({ name: 'Support Ticket Created' })];
|
|
92
|
+
case 1:
|
|
93
|
+
notification = _a.sent();
|
|
94
|
+
if (!notification) return [3 /*break*/, 3];
|
|
95
|
+
return [4 /*yield*/, user_collection_1.Users.find({ roles: 'notify-' + notification.name })];
|
|
96
|
+
case 2:
|
|
97
|
+
users_1 = _a.sent();
|
|
98
|
+
this.readImage('images/ResolveIO.png').then(function (logoData) {
|
|
99
|
+
supportTicket['logo'] = 'data:image/png;base64,' + logoData;
|
|
100
|
+
users_1.forEach(function (user) {
|
|
101
|
+
supportTicket['user'] = user.fullname;
|
|
102
|
+
supportTicket['fileAttached'] = filesAttached;
|
|
103
|
+
_this.sendEmail(user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
|
|
104
|
+
});
|
|
105
|
+
if (supportTicket.client_user && supportTicket.client_user.email) {
|
|
106
|
+
supportTicket['user'] = supportTicket.client_user.user;
|
|
107
|
+
supportTicket['fileAttached'] = filesAttached;
|
|
108
|
+
_this.sendEmail(supportTicket.client_user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
|
|
109
|
+
}
|
|
110
|
+
});
|
|
111
|
+
resolve(true);
|
|
112
|
+
return [3 /*break*/, 4];
|
|
113
|
+
case 3:
|
|
114
|
+
reject('No Notification');
|
|
115
|
+
_a.label = 4;
|
|
116
|
+
case 4: return [2 /*return*/];
|
|
117
|
+
}
|
|
118
|
+
});
|
|
119
|
+
}); });
|
|
120
|
+
resolve(true);
|
|
121
|
+
}
|
|
122
|
+
else {
|
|
123
|
+
_this.callMethodInternal.call(_this, 'insertErrorLog', 'supportTicketsmethod - getsignedurl', [
|
|
124
|
+
files.map(function (a) { return a.key; }), err
|
|
125
|
+
]);
|
|
126
|
+
reject(err);
|
|
127
|
+
}
|
|
128
|
+
});
|
|
129
|
+
return [2 /*return*/];
|
|
130
|
+
}
|
|
131
|
+
});
|
|
132
|
+
}); });
|
|
133
|
+
}
|
|
134
|
+
},
|
|
135
|
+
sendSupportTicketModifiedEmail: {
|
|
8
136
|
check: new simpl_schema_1.default({
|
|
9
|
-
|
|
137
|
+
supportTicket: {
|
|
138
|
+
type: support_ticket_collection_1.SupportTickets['simplschema']
|
|
139
|
+
},
|
|
140
|
+
id_files: {
|
|
141
|
+
type: Array
|
|
142
|
+
},
|
|
143
|
+
'id_files.$': {
|
|
10
144
|
type: String
|
|
11
145
|
}
|
|
12
146
|
}),
|
|
13
|
-
function: function (
|
|
14
|
-
|
|
147
|
+
function: function (supportTicket, id_files) {
|
|
148
|
+
var _this = this;
|
|
149
|
+
return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
|
|
150
|
+
var files;
|
|
151
|
+
var _this = this;
|
|
152
|
+
return __generator(this, function (_a) {
|
|
153
|
+
switch (_a.label) {
|
|
154
|
+
case 0: return [4 /*yield*/, file_collection_1.Files.find({
|
|
155
|
+
_id: { $in: id_files }
|
|
156
|
+
})];
|
|
157
|
+
case 1:
|
|
158
|
+
files = _a.sent();
|
|
159
|
+
this.callMethodInternal.call(this, 'getSignedUrls', files.map(function (a) { return a.key; }), 900, function (err, res) {
|
|
160
|
+
if (res) {
|
|
161
|
+
_this.readFile('email-templates/support-ticket-modified.html').then(function (html) { return __awaiter(_this, void 0, void 0, function () {
|
|
162
|
+
var template, filesAttached, fileCnt;
|
|
163
|
+
var _this = this;
|
|
164
|
+
return __generator(this, function (_a) {
|
|
165
|
+
template = handlebars.compile(html);
|
|
166
|
+
handlebars.registerHelper('greaterThan', function (a, b) {
|
|
167
|
+
return a > b;
|
|
168
|
+
});
|
|
169
|
+
handlebars.registerHelper('equals', function (a, b) {
|
|
170
|
+
return a === b;
|
|
171
|
+
});
|
|
172
|
+
filesAttached = [];
|
|
173
|
+
fileCnt = 0;
|
|
174
|
+
res.forEach(function (url) {
|
|
175
|
+
filesAttached.push({ filename: files[fileCnt].name, path: url });
|
|
176
|
+
fileCnt++;
|
|
177
|
+
});
|
|
178
|
+
this.readImage('images/ResolveIO.png').then(function (logoData) {
|
|
179
|
+
supportTicket['logo'] = 'data:image/png;base64,' + logoData;
|
|
180
|
+
supportTicket.current_watchers.forEach(function (user) {
|
|
181
|
+
supportTicket['user'] = user.user;
|
|
182
|
+
supportTicket['fileAttached'] = filesAttached;
|
|
183
|
+
_this.sendEmail(user.email, 'ResolveIO - a ticket has been modified: ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
|
|
184
|
+
});
|
|
185
|
+
if (supportTicket.client_user && supportTicket.client_user.email) {
|
|
186
|
+
supportTicket['user'] = supportTicket.client_user.user;
|
|
187
|
+
supportTicket['fileAttached'] = filesAttached;
|
|
188
|
+
_this.sendEmail(supportTicket.client_user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
|
|
189
|
+
}
|
|
190
|
+
});
|
|
191
|
+
resolve(true);
|
|
192
|
+
return [2 /*return*/];
|
|
193
|
+
});
|
|
194
|
+
}); });
|
|
195
|
+
resolve(true);
|
|
196
|
+
}
|
|
197
|
+
else {
|
|
198
|
+
_this.callMethodInternal.call(_this, 'insertErrorLog', 'supportTicketsmethod - getsignedurl', [
|
|
199
|
+
files.map(function (a) { return a.key; }), err
|
|
200
|
+
]);
|
|
201
|
+
reject(err);
|
|
202
|
+
}
|
|
203
|
+
});
|
|
204
|
+
return [2 /*return*/];
|
|
205
|
+
}
|
|
206
|
+
});
|
|
207
|
+
}); });
|
|
15
208
|
}
|
|
16
209
|
},
|
|
210
|
+
sendSupportTicketDeletedEmail: {
|
|
211
|
+
check: new simpl_schema_1.default({
|
|
212
|
+
supportTicket: {
|
|
213
|
+
type: support_ticket_collection_1.SupportTickets['simplschema']
|
|
214
|
+
}
|
|
215
|
+
}),
|
|
216
|
+
function: function (supportTicket) {
|
|
217
|
+
var _this = this;
|
|
218
|
+
return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
|
|
219
|
+
var _this = this;
|
|
220
|
+
return __generator(this, function (_a) {
|
|
221
|
+
this.callMethodInternal.call(this, 'getSignedUrls', [], 900, function (err, res) {
|
|
222
|
+
if (res) {
|
|
223
|
+
_this.readFile('email-templates/support-ticket-deleted.html').then(function (html) { return __awaiter(_this, void 0, void 0, function () {
|
|
224
|
+
var template, notification, users;
|
|
225
|
+
var _this = this;
|
|
226
|
+
return __generator(this, function (_a) {
|
|
227
|
+
switch (_a.label) {
|
|
228
|
+
case 0:
|
|
229
|
+
template = handlebars.compile(html);
|
|
230
|
+
handlebars.registerHelper('greaterThan', function (a, b) {
|
|
231
|
+
return a > b;
|
|
232
|
+
});
|
|
233
|
+
handlebars.registerHelper('equals', function (a, b) {
|
|
234
|
+
return a === b;
|
|
235
|
+
});
|
|
236
|
+
return [4 /*yield*/, notification_collection_1.Notifications.findOne({ name: 'Support Ticket Deleted' })];
|
|
237
|
+
case 1:
|
|
238
|
+
notification = _a.sent();
|
|
239
|
+
if (!notification) return [3 /*break*/, 3];
|
|
240
|
+
return [4 /*yield*/, user_collection_1.Users.find({ roles: 'notify-' + notification.name })];
|
|
241
|
+
case 2:
|
|
242
|
+
users = _a.sent();
|
|
243
|
+
users.forEach(function (user) {
|
|
244
|
+
_this.sendEmail(user.email, 'ResolveIO - a ticket has been deleted: ' + supportTicket.support_ticket_number_string, '', template(null), []);
|
|
245
|
+
});
|
|
246
|
+
resolve(true);
|
|
247
|
+
return [3 /*break*/, 4];
|
|
248
|
+
case 3:
|
|
249
|
+
reject('No Notification');
|
|
250
|
+
_a.label = 4;
|
|
251
|
+
case 4:
|
|
252
|
+
if (supportTicket.client_user && supportTicket.client_user.email) {
|
|
253
|
+
this.sendEmail(supportTicket.client_user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), []);
|
|
254
|
+
}
|
|
255
|
+
return [2 /*return*/];
|
|
256
|
+
}
|
|
257
|
+
});
|
|
258
|
+
}); });
|
|
259
|
+
resolve(true);
|
|
260
|
+
}
|
|
261
|
+
else {
|
|
262
|
+
_this.callMethodInternal.call(_this, 'insertErrorLog', 'supportTicketsmethod - getsignedurl', [
|
|
263
|
+
[], err
|
|
264
|
+
]);
|
|
265
|
+
reject(err);
|
|
266
|
+
}
|
|
267
|
+
});
|
|
268
|
+
return [2 /*return*/];
|
|
269
|
+
});
|
|
270
|
+
}); });
|
|
271
|
+
}
|
|
272
|
+
}
|
|
17
273
|
});
|
|
18
274
|
}
|
|
19
275
|
exports.loadSupportMethods = loadSupportMethods;
|