@resolveio/server-lib 1.0.11-nr → 1.0.12

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
Files changed (17) hide show
  1. package/collections/notification.collection.d.ts +7 -0
  2. package/collections/notification.collection.js +43 -0
  3. package/collections/support-ticket.collection.js +30 -24
  4. package/collections/user.collection.d.ts +1 -0
  5. package/collections/user.collection.js +1 -0
  6. package/fixtures/cron-jobs.js +23 -5
  7. package/managers/method.manager.js +2 -0
  8. package/models/support-ticket.model.d.ts +16 -11
  9. package/models/user.model.d.ts +6 -22
  10. package/package.json +1 -1
  11. package/private/email-templates/support-ticket-deleted.html +50 -0
  12. package/private/email-templates/support-ticket-modified.html +77 -0
  13. package/private/email-templates/support-ticket.html +77 -0
  14. package/publications/support-tickets.js +83 -0
  15. package/support-methods/cron-jobs.d.ts +2 -0
  16. package/support-methods/cron-jobs.js +92 -0
  17. package/support-methods/support.js +260 -4
package/collections/notification.collection.d.ts ADDED
@@ -0,0 +1,7 @@
1
+ import { Model, Document } from 'mongoose';
2
+ import { NotificationModel } from '../models/notification.model';
3
+ interface ResolveIOModel extends NotificationModel, Document {
4
+ }
5
+ export declare const Notifications: Model<ResolveIOModel>;
6
+ export declare const NotificationVersions: Model<ResolveIOModel>;
7
+ export {};
package/collections/notification.collection.js ADDED
@@ -0,0 +1,43 @@
1
+ "use strict";
2
+ Object.defineProperty(exports, "__esModule", { value: true });
3
+ var mongoose_1 = require("mongoose");
4
+ var simpl_schema_1 = require("simpl-schema");
5
+ var index_1 = require("../index");
6
+ var schema = {
7
+ _id: {
8
+ type: String,
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+ optional: true
10
+ },
11
+ __v: {
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+ type: Number,
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+ optional: true
14
+ },
15
+ updatedAt: {
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+ type: Date,
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+ optional: true
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+ },
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+ createdAt: {
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+ type: Date,
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+ optional: true
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+ },
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+ name: {
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+ type: String
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+ }
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+ };
27
+ var DefaultSchema = new mongoose_1.Schema(schema, {
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+ skipVersioning: true,
29
+ versionKey: false,
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+ timestamps: true
31
+ });
32
+ exports.Notifications = index_1.ResolveIOServer.getMainDB().model('notifications', DefaultSchema);
33
+ exports.Notifications['simplschema'] = new simpl_schema_1.default(schema);
34
+ schema._id = {
35
+ type: mongoose_1.Schema.Types.Mixed
36
+ };
37
+ var VersionSchema = new mongoose_1.Schema(schema, {
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+ skipVersioning: true,
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+ versionKey: false,
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+ timestamps: true
41
+ });
42
+ exports.Notifications['versionCollection'] = 'notifications.versions';
43
+ exports.NotificationVersions = index_1.ResolveIOServer.getMainDB().model(exports.Notifications['versionCollection'], VersionSchema);
package/collections/support-ticket.collection.js CHANGED
@@ -38,6 +38,9 @@ var schema = {
38
38
  status: {
39
39
  type: String
40
40
  },
41
+ substatus: {
42
+ type: String
43
+ },
41
44
  client: {
42
45
  type: String
43
46
  },
@@ -80,43 +83,46 @@ var schema = {
80
83
  billable: {
81
84
  type: Boolean
82
85
  },
83
- work_logs: {
86
+ date_investigation: {
87
+ type: Date,
88
+ optional: true,
89
+ },
90
+ date_closed: {
91
+ type: Date,
92
+ optional: true,
93
+ },
94
+ files: {
95
+ type: Array
96
+ },
97
+ 'files.$': {
98
+ type: String
99
+ },
100
+ current_watchers: {
84
101
  type: Array
85
102
  },
86
- 'work_logs.$': {
103
+ 'current_watchers.$': {
87
104
  type: Object
88
105
  },
89
- 'work_logs.$.note': {
106
+ 'current_watchers.$.user': {
90
107
  type: String
91
108
  },
92
- 'work_logs.$.id_user': {
109
+ 'current_watchers.$.id_user': {
93
110
  type: String
94
111
  },
95
- 'work_logs.$.user': {
112
+ 'current_watchers.$.email': {
96
113
  type: String
97
114
  },
98
- 'work_logs.$.date_start': {
99
- type: Date
100
- },
101
- 'work_logs.$.date_end': {
102
- type: Date,
103
- optional: true
104
- },
105
- 'work_logs.$.time_spent': {
106
- type: Number,
107
- optional: true
115
+ client_user: {
116
+ type: Object
108
117
  },
109
- 'work_logs.$.time_spent_string': {
110
- type: String,
111
- optional: true
118
+ 'client_user.id_user': {
119
+ type: String
112
120
  },
113
- date_investigation: {
114
- type: Date,
115
- optional: true,
121
+ 'client_user.user': {
122
+ type: String
116
123
  },
117
- date_closed: {
118
- type: Date,
119
- optional: true,
124
+ 'client_user.email': {
125
+ type: String
120
126
  }
121
127
  };
122
128
  var DefaultSchema = new mongoose_1.Schema(schema, {
package/collections/user.collection.d.ts CHANGED
@@ -4,5 +4,6 @@ import { UserModel } from '../models/user.model';
4
4
  interface ResolveIOModel extends UserModel, PassportLocalDocument {
5
5
  }
6
6
  export declare const Users: PassportLocalModel<ResolveIOModel>;
7
+ export declare const ClientUsers: PassportLocalModel<ResolveIOModel>;
7
8
  export declare const UserVersions: Model<ResolveIOModel>;
8
9
  export {};
package/collections/user.collection.js CHANGED
@@ -136,6 +136,7 @@ DefaultSchema.plugin(passportLocalMongoose, {
136
136
  }
137
137
  });
138
138
  exports.Users = index_1.ResolveIOServer.getMainDB().model('users', DefaultSchema);
139
+ exports.ClientUsers = index_1.ResolveIOServer.getSupportDB().model('users', DefaultSchema);
139
140
  exports.Users['simplschema'] = new simpl_schema_1.default(schema);
140
141
  schema._id = {
141
142
  type: mongoose_1.Schema.Types.Mixed
package/fixtures/cron-jobs.js CHANGED
@@ -50,17 +50,35 @@ function loadServerCronJobs() {
50
50
  _id: mongoose_1.Types.ObjectId().toHexString(),
51
51
  __v: 0,
52
52
  name: 'Method Queue',
53
+ "repeat": true,
53
54
  reoccuring: true,
54
- time_to_run: '*/5 * * * * *',
55
- method_name: 'emailUpdatedChemicalRequests',
56
- last_run: new Date,
57
- next_run: new Date,
58
- running: false
55
+ "time_to_run": "*/5 * * * * *",
56
+ "method_run": "methodQueue",
57
+ "method_run_data": null,
58
+ "next_run": new Date(),
59
+ "running": false
59
60
  })];
60
61
  case 2:
61
62
  _a.sent();
62
63
  _a.label = 3;
63
64
  case 3:
65
+ if (!!cronJobs.filter(function (a) { return a.name === 'Update Client Users'; }).length) return [3 /*break*/, 5];
66
+ return [4 /*yield*/, cron_job_collection_1.CronJobs.create({
67
+ _id: mongoose_1.Types.ObjectId().toHexString(),
68
+ __v: 0,
69
+ name: 'Update Client Users',
70
+ "repeat": true,
71
+ reoccuring: true,
72
+ "time_to_run": "0 */1 * * *",
73
+ "method_run": "updateClientUsers",
74
+ "method_run_data": null,
75
+ "next_run": new Date(),
76
+ "running": false
77
+ })];
78
+ case 4:
79
+ _a.sent();
80
+ _a.label = 5;
81
+ case 5:
64
82
  cronJobs.filter(function (a) { return a.running && a.next_run && a.next_run.getTime() < (new Date()).getTime(); }).forEach(function (cronJob) {
65
83
  cron_job_collection_1.CronJobs.updateOne({ _id: cronJob._id }, { $set: { running: false } }).exec();
66
84
  });
package/managers/method.manager.js CHANGED
@@ -19,6 +19,7 @@ var method_response_collection_1 = require("../collections/method-response.colle
19
19
  var mongoose_1 = require("mongoose");
20
20
  var common_1 = require("../util/common");
21
21
  var log_collection_1 = require("../collections/log.collection");
22
+ var cron_jobs_3 = require("../support-methods/cron-jobs");
22
23
  var MethodManager = /** @class */ (function () {
23
24
  function MethodManager(mainServer, serverConfig, clientDir) {
24
25
  var _this = this;
@@ -41,6 +42,7 @@ var MethodManager = /** @class */ (function () {
41
42
  pdf_1.loadPDFMethods(this);
42
43
  cron_jobs_2.loadCronJobMethods(this);
43
44
  flags_1.loadFlagMethods(this);
45
+ cron_jobs_3.loadSupportCronJobMethods(this);
44
46
  this._mailer = nodemailer.createTransport({
45
47
  SES: new aws.SES({
46
48
  apiVersion: '2010-12-01',
package/models/support-ticket.model.d.ts CHANGED
@@ -6,6 +6,7 @@ export interface SupportTicketModel extends CollectionDocument {
6
6
  support_ticket_number: number;
7
7
  support_ticket_number_string: string;
8
8
  status: SupportTicketStatus;
9
+ substatus: SupportTicketSubstatus;
9
10
  client: string;
10
11
  id_client: string;
11
12
  messages: SupportTicketMessageModel[];
@@ -14,11 +15,19 @@ export interface SupportTicketModel extends CollectionDocument {
14
15
  id_user_created: string;
15
16
  user_created: string;
16
17
  billable: boolean;
17
- work_logs: SupportTicketWorkLogModel[];
18
- date_investigation: Date;
19
- date_closed: Date;
18
+ date_investigation?: Date;
19
+ date_closed?: Date;
20
+ files: string[];
21
+ current_watchers: SupportTicketWatchersModel[];
22
+ client_user: SupportTicketClientUserModel;
20
23
  }
21
- declare type SupportTicketStatus = 'Opened' | 'Investigating' | 'Awaiting Customer Interaction' | 'Resolved';
24
+ export interface SupportTicketClientUserModel {
25
+ id_user: string;
26
+ user: string;
27
+ email: string;
28
+ }
29
+ declare type SupportTicketStatus = 'Opened' | 'Resolved';
30
+ export declare type SupportTicketSubstatus = 'New' | 'Work-In-Progress' | 'Idle' | 'Awaiting Customer Interaction';
22
31
  export interface SupportTicketMessageModel {
23
32
  message: string;
24
33
  id_user: string;
@@ -27,13 +36,9 @@ export interface SupportTicketMessageModel {
27
36
  type: SupportTicketMessageType;
28
37
  }
29
38
  declare type SupportTicketMessageType = 'ResolveIO' | 'Client';
30
- export interface SupportTicketWorkLogModel {
31
- note: string;
32
- id_user: string;
39
+ export interface SupportTicketWatchersModel {
33
40
  user: string;
34
- date_start: Date;
35
- date_end?: Date;
36
- time_spent?: number;
37
- time_spent_string?: string;
41
+ id_user: string;
42
+ email: string;
38
43
  }
39
44
  export {};
package/models/user.model.d.ts CHANGED
@@ -1,30 +1,14 @@
1
1
  import { CollectionDocument } from './collection-document.model';
2
2
  export interface UserModel extends CollectionDocument {
3
+ attempts: number;
4
+ last: Date;
5
+ services?: any;
3
6
  fullname: string;
4
- roles: UserRoleModel;
5
7
  username?: string;
6
8
  email?: string;
9
+ roles?: string[];
7
10
  active?: boolean;
8
- services?: any;
9
- id_customer?: string;
10
- customer?: string;
11
- customer_type?: string;
11
+ readonly?: boolean;
12
12
  phonenumber?: string;
13
- }
14
- export interface UserRoleModel {
15
- super_admin: boolean;
16
- approvals: UserRoleApprovalModel[];
17
- groups: UserRoleGroupModel[];
18
- notifications: string[];
19
- miscs: string[];
20
- }
21
- export interface UserRoleApprovalModel {
22
- accounting_code: string;
23
- type: string;
24
- name: string;
25
- }
26
- export interface UserRoleGroupModel {
27
- name: string;
28
- views: string[];
29
- yard?: string;
13
+ other?: object;
30
14
  }
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@resolveio/server-lib",
3
- "version": "1.0.11-nr",
3
+ "version": "1.0.12",
4
4
  "description": "",
5
5
  "main": "index.ts",
6
6
  "scripts": {
package/private/email-templates/support-ticket-deleted.html ADDED
@@ -0,0 +1,50 @@
1
+ <style type="text/css">
2
+ * {
3
+ font-size: 14px;
4
+ font-family: Arial;
5
+ background-color: white;
6
+ }
7
+ .header {
8
+ font-weight: bold;
9
+ min-width: 20px;
10
+ }
11
+ .td {
12
+ border: 1px solid black;
13
+ }
14
+ .tr {
15
+ border: 1px solid gray;
16
+ }
17
+ .tg {border-collapse:collapse;border-spacing:0;border-color:#999;}
18
+ .tg td{font-family:Arial, sans-serif;font-size:14px;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#444;background-color:#F7FDFA;border-top-width:1px;border-bottom-width:1px;}
19
+ .tg th{font-family:Arial, sans-serif;font-size:14px;font-weight:normal;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#fff;background-color:rgb(0, 183, 255);border-top-width:1px;border-bottom-width:1px;}
20
+ .tg .tg-baqh{text-align:left;vertical-align:top}
21
+ .tg .tg-yw4l{vertical-align:top;}
22
+ </style>
23
+
24
+
25
+
26
+ Good Day,<br><br>
27
+
28
+ A support ticket: (#{{support_ticket_number_string}}) has been deleted.
29
+
30
+ <br><br>
31
+ <div id="containter">
32
+ <table class="tg">
33
+ <thead>
34
+ <tr>
35
+ <th class="tg-yw4l" style="padding: 0; margin: 0; border-left: 1px solid #999;">
36
+ <img src="{{logo}}" style="width: auto; height: 90px; background-color: white; margin-left: -10px; margin-bottom: -10px;" alt="Logo">
37
+ </th>
38
+ <th class="tg-yw4l" style="min-width: 1050px; max-width: 1050px; font-size: 20px; color: white; text-align: right; padding: 30px;">Support Ticket</th>
39
+ </tr>
40
+ </thead>
41
+ <tbody>
42
+ </tbody>
43
+ </table>
44
+ </div>
45
+ <br><br><br>
46
+
47
+ ResolveIO, LLC<br>
48
+ Dustin Poole<br>
49
+ <a href="mailTo:ar@resolveio.com">ar@resolveio.com</a><br>
50
+ 432-661-6150<br><br>
package/private/email-templates/support-ticket-modified.html ADDED
@@ -0,0 +1,77 @@
1
+ <style type="text/css">
2
+ * {
3
+ font-size: 14px;
4
+ font-family: Arial;
5
+ background-color: white;
6
+ }
7
+ .header {
8
+ font-weight: bold;
9
+ min-width: 20px;
10
+ }
11
+ .td {
12
+ border: 1px solid black;
13
+ }
14
+ .tr {
15
+ border: 1px solid gray;
16
+ }
17
+ .tg {border-collapse:collapse;border-spacing:0;border-color:#999;}
18
+ .tg td{font-family:Arial, sans-serif;font-size:14px;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#444;background-color:#F7FDFA;border-top-width:1px;border-bottom-width:1px;}
19
+ .tg th{font-family:Arial, sans-serif;font-size:14px;font-weight:normal;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#fff;background-color:rgb(0, 183, 255);border-top-width:1px;border-bottom-width:1px;}
20
+ .tg .tg-baqh{text-align:left;vertical-align:top}
21
+ .tg .tg-yw4l{vertical-align:top;}
22
+ </style>
23
+
24
+
25
+
26
+ Good Day,<br><br>
27
+
28
+ A new support ticket: (#{{support_ticket_number_string}}), has been modified by {{user_created}}.
29
+ <br><br>
30
+ <div id="containter">
31
+ <table class="tg">
32
+ <thead>
33
+ <tr>
34
+ <th class="tg-yw4l" style="padding: 0; margin: 0; border-left: 1px solid #999;">
35
+ <img src="{{logo}}" style="width: auto; height: 90px; background-color: white; margin-left: -10px; margin-bottom: -10px;" alt="Logo">
36
+ </th>
37
+ <th class="tg-yw4l" style="min-width: 1050px; max-width: 1050px; font-size: 20px; color: white; text-align: right; padding: 30px;">Support Ticket</th>
38
+ </tr>
39
+ </thead>
40
+ <tbody>
41
+ <tr>
42
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Support Ticket <br>Number</td>
43
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{support_ticket_number_string}}</td>
44
+ </tr>
45
+ <tr>
46
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Type</td>
47
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{type}}</td>
48
+ </tr>
49
+ <tr>
50
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Issue <br>Description</td>
51
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{issue}}</td>
52
+ </tr>
53
+ <tr>
54
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Priority</td>
55
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{priority}}</td>
56
+ </tr>
57
+ <tr>
58
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Status</td>
59
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{status}}</td>
60
+ </tr>
61
+ <tr>
62
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Substatus</td>
63
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{substatus}}</td>
64
+ </tr>
65
+ <tr>
66
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Date created</td>
67
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{date_created_string}}</td>
68
+ </tr>
69
+ </tbody>
70
+ </table>
71
+ </div>
72
+ <br><br><br>
73
+
74
+ ResolveIO, LLC<br>
75
+ Dustin Poole<br>
76
+ <a href="mailTo:ar@resolveio.com">ar@resolveio.com</a><br>
77
+ 432-661-6150<br><br>
package/private/email-templates/support-ticket.html ADDED
@@ -0,0 +1,77 @@
1
+ <style type="text/css">
2
+ * {
3
+ font-size: 14px;
4
+ font-family: Arial;
5
+ background-color: white;
6
+ }
7
+ .header {
8
+ font-weight: bold;
9
+ min-width: 20px;
10
+ }
11
+ .td {
12
+ border: 1px solid black;
13
+ }
14
+ .tr {
15
+ border: 1px solid gray;
16
+ }
17
+ .tg {border-collapse:collapse;border-spacing:0;border-color:#999;}
18
+ .tg td{font-family:Arial, sans-serif;font-size:14px;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#444;background-color:#F7FDFA;border-top-width:1px;border-bottom-width:1px;}
19
+ .tg th{font-family:Arial, sans-serif;font-size:14px;font-weight:normal;padding:10px 5px;border-style:solid;border-width:0px;overflow:hidden;word-break:normal;border-color:#999;color:#fff;background-color:rgb(0, 137, 250);border-top-width:1px;border-bottom-width:1px;}
20
+ .tg .tg-baqh{text-align:left;vertical-align:top}
21
+ .tg .tg-yw4l{vertical-align:top;}
22
+ </style>
23
+
24
+
25
+
26
+ Good Day,<br><br>
27
+
28
+ A new support ticket: (#{{support_ticket_number_string}}), has been created by {{user_created}}.
29
+ <br><br>
30
+ <div id="containter">
31
+ <table class="tg">
32
+ <thead>
33
+ <tr>
34
+ <th class="tg-yw4l" style="padding: 0; margin: 0; border-left: 1px solid #999;">
35
+ <img src="{{logo}}" style="width: auto; height: 90px; background-color: white; margin-left: -10px; margin-bottom: -10px;" alt="Logo">
36
+ </th>
37
+ <th class="tg-yw4l" style="min-width: 1050px; max-width: 1050px; font-size: 20px; color: white; text-align: right; padding: 30px;">Support Ticket</th>
38
+ </tr>
39
+ </thead>
40
+ <tbody>
41
+ <tr>
42
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Support Ticket <br>Number</td>
43
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{support_ticket_number_string}}</td>
44
+ </tr>
45
+ <tr>
46
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Type</td>
47
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{type}}</td>
48
+ </tr>
49
+ <tr>
50
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Issue <br>Description</td>
51
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{issue}}</td>
52
+ </tr>
53
+ <tr>
54
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Priority</td>
55
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{priority}}</td>
56
+ </tr>
57
+ <tr>
58
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Status</td>
59
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{status}}</td>
60
+ </tr>
61
+ <tr>
62
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Substatus</td>
63
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{substatus}}</td>
64
+ </tr>
65
+ <tr>
66
+ <td class="tg-baqh" style="min-width: 30%; max-width: 30%; font-weight: bold;">Date created</td>
67
+ <td class="tg-baqh" style="min-width: 60%; max-width: 60%;">{{date_created_string}}</td>
68
+ </tr>
69
+ </tbody>
70
+ </table>
71
+ </div>
72
+ <br><br><br>
73
+
74
+ ResolveIO, LLC<br>
75
+ Dustin Poole<br>
76
+ <a href="mailTo:ar@resolveio.com">ar@resolveio.com</a><br>
77
+ 432-661-6150<br><br>
package/publications/support-tickets.js CHANGED
@@ -1,4 +1,39 @@
1
1
  "use strict";
2
+ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
3
+ return new (P || (P = Promise))(function (resolve, reject) {
4
+ function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
5
+ function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
6
+ function step(result) { result.done ? resolve(result.value) : new P(function (resolve) { resolve(result.value); }).then(fulfilled, rejected); }
7
+ step((generator = generator.apply(thisArg, _arguments || [])).next());
8
+ });
9
+ };
10
+ var __generator = (this && this.__generator) || function (thisArg, body) {
11
+ var _ = { label: 0, sent: function() { if (t[0] & 1) throw t[1]; return t[1]; }, trys: [], ops: [] }, f, y, t, g;
12
+ return g = { next: verb(0), "throw": verb(1), "return": verb(2) }, typeof Symbol === "function" && (g[Symbol.iterator] = function() { return this; }), g;
13
+ function verb(n) { return function (v) { return step([n, v]); }; }
14
+ function step(op) {
15
+ if (f) throw new TypeError("Generator is already executing.");
16
+ while (_) try {
17
+ if (f = 1, y && (t = op[0] & 2 ? y["return"] : op[0] ? y["throw"] || ((t = y["return"]) && t.call(y), 0) : y.next) && !(t = t.call(y, op[1])).done) return t;
18
+ if (y = 0, t) op = [op[0] & 2, t.value];
19
+ switch (op[0]) {
20
+ case 0: case 1: t = op; break;
21
+ case 4: _.label++; return { value: op[1], done: false };
22
+ case 5: _.label++; y = op[1]; op = [0]; continue;
23
+ case 7: op = _.ops.pop(); _.trys.pop(); continue;
24
+ default:
25
+ if (!(t = _.trys, t = t.length > 0 && t[t.length - 1]) && (op[0] === 6 || op[0] === 2)) { _ = 0; continue; }
26
+ if (op[0] === 3 && (!t || (op[1] > t[0] && op[1] < t[3]))) { _.label = op[1]; break; }
27
+ if (op[0] === 6 && _.label < t[1]) { _.label = t[1]; t = op; break; }
28
+ if (t && _.label < t[2]) { _.label = t[2]; _.ops.push(op); break; }
29
+ if (t[2]) _.ops.pop();
30
+ _.trys.pop(); continue;
31
+ }
32
+ op = body.call(thisArg, _);
33
+ } catch (e) { op = [6, e]; y = 0; } finally { f = t = 0; }
34
+ if (op[0] & 5) throw op[1]; return { value: op[0] ? op[1] : void 0, done: true };
35
+ }
36
+ };
2
37
  Object.defineProperty(exports, "__esModule", { value: true });
3
38
  var support_ticket_collection_1 = require("../collections/support-ticket.collection");
4
39
  var simpl_schema_1 = require("simpl-schema");
@@ -30,6 +65,54 @@ function loadSupportTicketPublications(subscriptionManager) {
30
65
  return document._id === id_support_ticket;
31
66
  }
32
67
  },
68
+ supportticketDetails: {
69
+ function: function (id_support_ticket) {
70
+ return support_ticket_collection_1.SupportTickets.aggregate([
71
+ {
72
+ $match: { _id: id_support_ticket }
73
+ },
74
+ {
75
+ $lookup: {
76
+ from: 'files',
77
+ localField: 'files',
78
+ foreignField: '_id',
79
+ as: 'dbFiles'
80
+ }
81
+ }
82
+ ]).exec();
83
+ },
84
+ check: new simpl_schema_1.default({
85
+ id_support_ticket: {
86
+ type: String
87
+ }
88
+ }),
89
+ collections: ['support-tickets', 'files'],
90
+ preFunction: function (id_support_ticket) { return __awaiter(_this, void 0, void 0, function () {
91
+ var support_ticket;
92
+ return __generator(this, function (_a) {
93
+ switch (_a.label) {
94
+ case 0: return [4 /*yield*/, support_ticket_collection_1.SupportTickets.findOne({ _id: id_support_ticket })];
95
+ case 1:
96
+ support_ticket = _a.sent();
97
+ if (!support_ticket) {
98
+ return [2 /*return*/, {
99
+ support_ticket: [],
100
+ logs: []
101
+ }];
102
+ }
103
+ return [2 /*return*/, {
104
+ _id: support_ticket._id,
105
+ files: support_ticket.files
106
+ }];
107
+ }
108
+ });
109
+ }); },
110
+ fetchFunction: function (document, fetchData) {
111
+ return document._id === fetchData['_id'] ||
112
+ fetchData['logs'].includes(document._id) ||
113
+ fetchData['files'].includes(document._id);
114
+ }
115
+ },
33
116
  supportticketsWithOptions: {
34
117
  function: function (options, search, filters) {
35
118
  return support_ticket_collection_1.SupportTickets.find(searchQuery.call(_this, search, filters)).sort(options.sort).limit(options.limit).skip(options.skip).select(options.fields).exec();
package/support-methods/cron-jobs.d.ts ADDED
@@ -0,0 +1,2 @@
1
+ import { MethodManager } from '../managers/method.manager';
2
+ export declare function loadSupportCronJobMethods(methodManager: MethodManager): void;
package/support-methods/cron-jobs.js ADDED
@@ -0,0 +1,92 @@
1
+ "use strict";
2
+ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
3
+ return new (P || (P = Promise))(function (resolve, reject) {
4
+ function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
5
+ function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
6
+ function step(result) { result.done ? resolve(result.value) : new P(function (resolve) { resolve(result.value); }).then(fulfilled, rejected); }
7
+ step((generator = generator.apply(thisArg, _arguments || [])).next());
8
+ });
9
+ };
10
+ var __generator = (this && this.__generator) || function (thisArg, body) {
11
+ var _ = { label: 0, sent: function() { if (t[0] & 1) throw t[1]; return t[1]; }, trys: [], ops: [] }, f, y, t, g;
12
+ return g = { next: verb(0), "throw": verb(1), "return": verb(2) }, typeof Symbol === "function" && (g[Symbol.iterator] = function() { return this; }), g;
13
+ function verb(n) { return function (v) { return step([n, v]); }; }
14
+ function step(op) {
15
+ if (f) throw new TypeError("Generator is already executing.");
16
+ while (_) try {
17
+ if (f = 1, y && (t = op[0] & 2 ? y["return"] : op[0] ? y["throw"] || ((t = y["return"]) && t.call(y), 0) : y.next) && !(t = t.call(y, op[1])).done) return t;
18
+ if (y = 0, t) op = [op[0] & 2, t.value];
19
+ switch (op[0]) {
20
+ case 0: case 1: t = op; break;
21
+ case 4: _.label++; return { value: op[1], done: false };
22
+ case 5: _.label++; y = op[1]; op = [0]; continue;
23
+ case 7: op = _.ops.pop(); _.trys.pop(); continue;
24
+ default:
25
+ if (!(t = _.trys, t = t.length > 0 && t[t.length - 1]) && (op[0] === 6 || op[0] === 2)) { _ = 0; continue; }
26
+ if (op[0] === 3 && (!t || (op[1] > t[0] && op[1] < t[3]))) { _.label = op[1]; break; }
27
+ if (op[0] === 6 && _.label < t[1]) { _.label = t[1]; t = op; break; }
28
+ if (t && _.label < t[2]) { _.label = t[2]; _.ops.push(op); break; }
29
+ if (t[2]) _.ops.pop();
30
+ _.trys.pop(); continue;
31
+ }
32
+ op = body.call(thisArg, _);
33
+ } catch (e) { op = [6, e]; y = 0; } finally { f = t = 0; }
34
+ if (op[0] & 5) throw op[1]; return { value: op[0] ? op[1] : void 0, done: true };
35
+ }
36
+ };
37
+ Object.defineProperty(exports, "__esModule", { value: true });
38
+ var user_collection_1 = require("../collections/user.collection");
39
+ var simpl_schema_1 = require("simpl-schema");
40
+ var mongoose_1 = require("mongoose");
41
+ function loadSupportCronJobMethods(methodManager) {
42
+ methodManager.methods({
43
+ updateClientUsers: {
44
+ function: function () {
45
+ var _this = this;
46
+ return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
47
+ var users, count, interval;
48
+ var _this = this;
49
+ return __generator(this, function (_a) {
50
+ switch (_a.label) {
51
+ case 0: return [4 /*yield*/, user_collection_1.Users.find({})];
52
+ case 1:
53
+ users = _a.sent();
54
+ count = 0;
55
+ interval = setInterval(function () {
56
+ var updateChunk = users.slice(count * 10, Math.min(users.length, (count + 1) * 10));
57
+ _this.callMethodInternal.call(_this, 'updateClientUserChunk', updateChunk);
58
+ count++;
59
+ if (count * 10 > users.length) {
60
+ clearInterval(interval);
61
+ resolve(true);
62
+ }
63
+ }, 1000);
64
+ resolve();
65
+ return [2 /*return*/];
66
+ }
67
+ });
68
+ }); });
69
+ }
70
+ },
71
+ updateClientUserChunk: {
72
+ check: new simpl_schema_1.default({
73
+ users: {
74
+ type: Array
75
+ },
76
+ 'users.$': {
77
+ type: Object,
78
+ blackbox: true
79
+ }
80
+ }),
81
+ function: function (users) {
82
+ return new Promise(function (resolve, reject) {
83
+ users.forEach(function (user) {
84
+ user_collection_1.ClientUsers.updateOne({ _id: user._id }, { $setOnInsert: { _id: mongoose_1.Types.ObjectId().toHexString(), __v: 0 }, $set: user }, { upsert: true }).exec();
85
+ });
86
+ resolve();
87
+ });
88
+ }
89
+ }
90
+ });
91
+ }
92
+ exports.loadSupportCronJobMethods = loadSupportCronJobMethods;
package/support-methods/support.js CHANGED
@@ -1,19 +1,275 @@
1
1
  "use strict";
2
+ var __awaiter = (this && this.__awaiter) || function (thisArg, _arguments, P, generator) {
3
+ return new (P || (P = Promise))(function (resolve, reject) {
4
+ function fulfilled(value) { try { step(generator.next(value)); } catch (e) { reject(e); } }
5
+ function rejected(value) { try { step(generator["throw"](value)); } catch (e) { reject(e); } }
6
+ function step(result) { result.done ? resolve(result.value) : new P(function (resolve) { resolve(result.value); }).then(fulfilled, rejected); }
7
+ step((generator = generator.apply(thisArg, _arguments || [])).next());
8
+ });
9
+ };
10
+ var __generator = (this && this.__generator) || function (thisArg, body) {
11
+ var _ = { label: 0, sent: function() { if (t[0] & 1) throw t[1]; return t[1]; }, trys: [], ops: [] }, f, y, t, g;
12
+ return g = { next: verb(0), "throw": verb(1), "return": verb(2) }, typeof Symbol === "function" && (g[Symbol.iterator] = function() { return this; }), g;
13
+ function verb(n) { return function (v) { return step([n, v]); }; }
14
+ function step(op) {
15
+ if (f) throw new TypeError("Generator is already executing.");
16
+ while (_) try {
17
+ if (f = 1, y && (t = op[0] & 2 ? y["return"] : op[0] ? y["throw"] || ((t = y["return"]) && t.call(y), 0) : y.next) && !(t = t.call(y, op[1])).done) return t;
18
+ if (y = 0, t) op = [op[0] & 2, t.value];
19
+ switch (op[0]) {
20
+ case 0: case 1: t = op; break;
21
+ case 4: _.label++; return { value: op[1], done: false };
22
+ case 5: _.label++; y = op[1]; op = [0]; continue;
23
+ case 7: op = _.ops.pop(); _.trys.pop(); continue;
24
+ default:
25
+ if (!(t = _.trys, t = t.length > 0 && t[t.length - 1]) && (op[0] === 6 || op[0] === 2)) { _ = 0; continue; }
26
+ if (op[0] === 3 && (!t || (op[1] > t[0] && op[1] < t[3]))) { _.label = op[1]; break; }
27
+ if (op[0] === 6 && _.label < t[1]) { _.label = t[1]; t = op; break; }
28
+ if (t && _.label < t[2]) { _.label = t[2]; _.ops.push(op); break; }
29
+ if (t[2]) _.ops.pop();
30
+ _.trys.pop(); continue;
31
+ }
32
+ op = body.call(thisArg, _);
33
+ } catch (e) { op = [6, e]; y = 0; } finally { f = t = 0; }
34
+ if (op[0] & 5) throw op[1]; return { value: op[0] ? op[1] : void 0, done: true };
35
+ }
36
+ };
2
37
  Object.defineProperty(exports, "__esModule", { value: true });
3
38
  var simpl_schema_1 = require("simpl-schema");
4
39
  var support_ticket_collection_1 = require("../collections/support-ticket.collection");
40
+ var file_collection_1 = require("../collections/file.collection");
41
+ var handlebars = require("handlebars");
42
+ var user_collection_1 = require("../collections/user.collection");
43
+ var notification_collection_1 = require("../collections/notification.collection");
5
44
  function loadSupportMethods(supportManager) {
6
45
  supportManager.supportMethods({
7
- testSupportMethods: {
46
+ sendSupportTicketEmail: {
47
+ check: new simpl_schema_1.default({
48
+ supportTicket: {
49
+ type: support_ticket_collection_1.SupportTickets['simplschema']
50
+ },
51
+ id_files: {
52
+ type: Array
53
+ },
54
+ 'id_files.$': {
55
+ type: String
56
+ }
57
+ }),
58
+ function: function (supportTicket, id_files) {
59
+ var _this = this;
60
+ return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
61
+ var files;
62
+ var _this = this;
63
+ return __generator(this, function (_a) {
64
+ switch (_a.label) {
65
+ case 0: return [4 /*yield*/, file_collection_1.Files.find({
66
+ _id: { $in: id_files }
67
+ })];
68
+ case 1:
69
+ files = _a.sent();
70
+ this.callMethodInternal.call(this, 'getSignedUrls', files.map(function (a) { return a.key; }), 900, function (err, res) {
71
+ if (res) {
72
+ _this.readFile('email-templates/support-ticket.html').then(function (html) { return __awaiter(_this, void 0, void 0, function () {
73
+ var template, filesAttached, fileCnt, notification, users_1;
74
+ var _this = this;
75
+ return __generator(this, function (_a) {
76
+ switch (_a.label) {
77
+ case 0:
78
+ template = handlebars.compile(html);
79
+ handlebars.registerHelper('greaterThan', function (a, b) {
80
+ return a > b;
81
+ });
82
+ handlebars.registerHelper('equals', function (a, b) {
83
+ return a === b;
84
+ });
85
+ filesAttached = [];
86
+ fileCnt = 0;
87
+ res.forEach(function (url) {
88
+ filesAttached.push({ filename: files[fileCnt].name, path: url });
89
+ fileCnt++;
90
+ });
91
+ return [4 /*yield*/, notification_collection_1.Notifications.findOne({ name: 'Support Ticket Created' })];
92
+ case 1:
93
+ notification = _a.sent();
94
+ if (!notification) return [3 /*break*/, 3];
95
+ return [4 /*yield*/, user_collection_1.Users.find({ roles: 'notify-' + notification.name })];
96
+ case 2:
97
+ users_1 = _a.sent();
98
+ this.readImage('images/ResolveIO.png').then(function (logoData) {
99
+ supportTicket['logo'] = 'data:image/png;base64,' + logoData;
100
+ users_1.forEach(function (user) {
101
+ supportTicket['user'] = user.fullname;
102
+ supportTicket['fileAttached'] = filesAttached;
103
+ _this.sendEmail(user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
104
+ });
105
+ if (supportTicket.client_user && supportTicket.client_user.email) {
106
+ supportTicket['user'] = supportTicket.client_user.user;
107
+ supportTicket['fileAttached'] = filesAttached;
108
+ _this.sendEmail(supportTicket.client_user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
109
+ }
110
+ });
111
+ resolve(true);
112
+ return [3 /*break*/, 4];
113
+ case 3:
114
+ reject('No Notification');
115
+ _a.label = 4;
116
+ case 4: return [2 /*return*/];
117
+ }
118
+ });
119
+ }); });
120
+ resolve(true);
121
+ }
122
+ else {
123
+ _this.callMethodInternal.call(_this, 'insertErrorLog', 'supportTicketsmethod - getsignedurl', [
124
+ files.map(function (a) { return a.key; }), err
125
+ ]);
126
+ reject(err);
127
+ }
128
+ });
129
+ return [2 /*return*/];
130
+ }
131
+ });
132
+ }); });
133
+ }
134
+ },
135
+ sendSupportTicketModifiedEmail: {
8
136
  check: new simpl_schema_1.default({
9
- test: {
137
+ supportTicket: {
138
+ type: support_ticket_collection_1.SupportTickets['simplschema']
139
+ },
140
+ id_files: {
141
+ type: Array
142
+ },
143
+ 'id_files.$': {
10
144
  type: String
11
145
  }
12
146
  }),
13
- function: function (test) {
14
- return support_ticket_collection_1.SupportTickets.findOne({}).exec();
147
+ function: function (supportTicket, id_files) {
148
+ var _this = this;
149
+ return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
150
+ var files;
151
+ var _this = this;
152
+ return __generator(this, function (_a) {
153
+ switch (_a.label) {
154
+ case 0: return [4 /*yield*/, file_collection_1.Files.find({
155
+ _id: { $in: id_files }
156
+ })];
157
+ case 1:
158
+ files = _a.sent();
159
+ this.callMethodInternal.call(this, 'getSignedUrls', files.map(function (a) { return a.key; }), 900, function (err, res) {
160
+ if (res) {
161
+ _this.readFile('email-templates/support-ticket-modified.html').then(function (html) { return __awaiter(_this, void 0, void 0, function () {
162
+ var template, filesAttached, fileCnt;
163
+ var _this = this;
164
+ return __generator(this, function (_a) {
165
+ template = handlebars.compile(html);
166
+ handlebars.registerHelper('greaterThan', function (a, b) {
167
+ return a > b;
168
+ });
169
+ handlebars.registerHelper('equals', function (a, b) {
170
+ return a === b;
171
+ });
172
+ filesAttached = [];
173
+ fileCnt = 0;
174
+ res.forEach(function (url) {
175
+ filesAttached.push({ filename: files[fileCnt].name, path: url });
176
+ fileCnt++;
177
+ });
178
+ this.readImage('images/ResolveIO.png').then(function (logoData) {
179
+ supportTicket['logo'] = 'data:image/png;base64,' + logoData;
180
+ supportTicket.current_watchers.forEach(function (user) {
181
+ supportTicket['user'] = user.user;
182
+ supportTicket['fileAttached'] = filesAttached;
183
+ _this.sendEmail(user.email, 'ResolveIO - a ticket has been modified: ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
184
+ });
185
+ if (supportTicket.client_user && supportTicket.client_user.email) {
186
+ supportTicket['user'] = supportTicket.client_user.user;
187
+ supportTicket['fileAttached'] = filesAttached;
188
+ _this.sendEmail(supportTicket.client_user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), filesAttached);
189
+ }
190
+ });
191
+ resolve(true);
192
+ return [2 /*return*/];
193
+ });
194
+ }); });
195
+ resolve(true);
196
+ }
197
+ else {
198
+ _this.callMethodInternal.call(_this, 'insertErrorLog', 'supportTicketsmethod - getsignedurl', [
199
+ files.map(function (a) { return a.key; }), err
200
+ ]);
201
+ reject(err);
202
+ }
203
+ });
204
+ return [2 /*return*/];
205
+ }
206
+ });
207
+ }); });
15
208
  }
16
209
  },
210
+ sendSupportTicketDeletedEmail: {
211
+ check: new simpl_schema_1.default({
212
+ supportTicket: {
213
+ type: support_ticket_collection_1.SupportTickets['simplschema']
214
+ }
215
+ }),
216
+ function: function (supportTicket) {
217
+ var _this = this;
218
+ return new Promise(function (resolve, reject) { return __awaiter(_this, void 0, void 0, function () {
219
+ var _this = this;
220
+ return __generator(this, function (_a) {
221
+ this.callMethodInternal.call(this, 'getSignedUrls', [], 900, function (err, res) {
222
+ if (res) {
223
+ _this.readFile('email-templates/support-ticket-deleted.html').then(function (html) { return __awaiter(_this, void 0, void 0, function () {
224
+ var template, notification, users;
225
+ var _this = this;
226
+ return __generator(this, function (_a) {
227
+ switch (_a.label) {
228
+ case 0:
229
+ template = handlebars.compile(html);
230
+ handlebars.registerHelper('greaterThan', function (a, b) {
231
+ return a > b;
232
+ });
233
+ handlebars.registerHelper('equals', function (a, b) {
234
+ return a === b;
235
+ });
236
+ return [4 /*yield*/, notification_collection_1.Notifications.findOne({ name: 'Support Ticket Deleted' })];
237
+ case 1:
238
+ notification = _a.sent();
239
+ if (!notification) return [3 /*break*/, 3];
240
+ return [4 /*yield*/, user_collection_1.Users.find({ roles: 'notify-' + notification.name })];
241
+ case 2:
242
+ users = _a.sent();
243
+ users.forEach(function (user) {
244
+ _this.sendEmail(user.email, 'ResolveIO - a ticket has been deleted: ' + supportTicket.support_ticket_number_string, '', template(null), []);
245
+ });
246
+ resolve(true);
247
+ return [3 /*break*/, 4];
248
+ case 3:
249
+ reject('No Notification');
250
+ _a.label = 4;
251
+ case 4:
252
+ if (supportTicket.client_user && supportTicket.client_user.email) {
253
+ this.sendEmail(supportTicket.client_user.email, 'ResolveIO - ' + supportTicket.support_ticket_number_string + ' Priority: ' + supportTicket.priority, '', template(supportTicket), []);
254
+ }
255
+ return [2 /*return*/];
256
+ }
257
+ });
258
+ }); });
259
+ resolve(true);
260
+ }
261
+ else {
262
+ _this.callMethodInternal.call(_this, 'insertErrorLog', 'supportTicketsmethod - getsignedurl', [
263
+ [], err
264
+ ]);
265
+ reject(err);
266
+ }
267
+ });
268
+ return [2 /*return*/];
269
+ });
270
+ }); });
271
+ }
272
+ }
17
273
  });
18
274
  }
19
275
  exports.loadSupportMethods = loadSupportMethods;