@repzo/widget-react-native 1.0.1 → 1.0.5

package/lib/commonjs/api/client.js

@@ -206,7 +206,9 @@ class WidgetApiClient {
     return this.request('/api/widget/conversations');
   }
   listMessages(conversationId, cursor) {
-    const query = cursor ? `?cursor=${encodeURIComponent(cursor)}` : '';
+    // includeDeleted: get a content-free placeholder where a teammate deleted a
+    // message, so the thread can show "This message was deleted".
+    const query = `?includeDeleted=1${cursor ? `&cursor=${encodeURIComponent(cursor)}` : ''}`;
     return this.request(`/api/widget/conversations/${encodeURIComponent(conversationId)}/messages${query}`);
   }
 

package/lib/commonjs/api/client.js.map

@@ -1 +1 @@
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package/lib/commonjs/api/realtime.js

@@ -21,6 +21,8 @@ var _sseParser = require("./sse-parser.js");
 const SERVER_EVENTS = {
   connected: 'connected',
   'widget.message.new': 'message.new',
+  'widget.message.deleted': 'message.deleted',
+  'widget.message.status': 'message.status',
   'widget.typing.start': 'typing.start',
   'widget.typing.stop': 'typing.stop',
   'widget.conversation.updated': 'conversation.updated',

package/lib/commonjs/api/realtime.js.map

@@ -1 +1 @@
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package/lib/commonjs/i18n.js

@@ -7,6 +7,7 @@ exports.DEFAULT_LABELS = void 0;
 exports.buildLabels = buildLabels;
 exports.createTranslator = createTranslator;
 exports.formatLabel = formatLabel;
+exports.localizeWelcomeText = localizeWelcomeText;
 var _locales = require("./locales.js");
 /**
  * Translations come from the widget config (`translations[locale][key]`), with
@@ -26,6 +27,26 @@ function createTranslator(config, locale) {
   const fallbackLocale = (0, _locales.baseLanguage)(defaultLocale);
   return (key, fallback) => config?.translations?.[locale]?.[key] || config?.translations?.[active]?.[key] || _locales.BUNDLED_TRANSLATIONS[active]?.[key] || config?.translations?.[defaultLocale]?.[key] || _locales.BUNDLED_TRANSLATIONS[fallbackLocale]?.[key] || fallback;
 }
+
+/**
+ * Dashboard copy that's written per language: the default language's text is
+ * the plain config field and every other enabled language's lives under the
+ * same key in `translations`.
+ */
+const WELCOME_TEXT_KEYS = ['welcomeHeading', 'welcomeSubheading', 'startConversationLabel', 'replyTimeLabel'];
+
+/** The config with its welcome text in the active locale. */
+function localizeWelcomeText(config, locale) {
+  if (!config) return config;
+  const translate = createTranslator(config, locale);
+  const localized = {
+    ...config
+  };
+  WELCOME_TEXT_KEYS.forEach(key => {
+    localized[key] = translate(key, config[key]);
+  });
+  return localized;
+}
 const DEFAULT_LABELS = exports.DEFAULT_LABELS = {
   back: 'Back',
   loading: 'Loading...',
@@ -86,6 +107,11 @@ const DEFAULT_LABELS = exports.DEFAULT_LABELS = {
   today: 'Today',
   yesterday: 'Yesterday',
   conversationUpdated: 'Conversation updated',
+  messageDeleted: 'This message was deleted',
+  messageSent: 'Sent',
+  messageSeen: 'Seen',
+  waitingForTeammate: 'Waiting for a teammate',
+  joinedConversation: 'joined the conversation',
   // Forms.
   procedureSend: 'Send details',
   procedureSent: 'Sent',

package/lib/commonjs/i18n.js.map

@@ -1 +1 @@
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package/lib/commonjs/locales.js

@@ -72,6 +72,11 @@ const ar = {
   today: 'اليوم',
   yesterday: 'أمس',
   conversationUpdated: 'تم تحديث المحادثة',
+  messageDeleted: 'تم حذف هذه الرسالة',
+  messageSent: 'تم الإرسال',
+  messageSeen: 'تمت المشاهدة',
+  waitingForTeammate: 'بانتظار أحد أعضاء الفريق',
+  joinedConversation: 'انضم إلى المحادثة',
   procedureSend: 'إرسال التفاصيل',
   procedureSent: 'تم الإرسال',
   fieldRequired: '{field} مطلوب',

package/lib/commonjs/locales.js.map

@@ -1 +1 @@
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+{"version":3,"names":["ar","back","loading","loadEarlier","emptyConversation","messagePlaceholder","attachFile","attachPhotoLibrary","attachTakePhoto","attachChooseFile","removeAttachment","attachmentTooLarge","attachmentTooMany","attachmentsTooLargeTogether","attachmentFailed","imageLoadFailed","openImageExternally","cameraPermissionDenied","cancel","failedToSend","thinking","messages","noMessages","historyHidden","startBelow","preChatTitle","preChatSubtitle","preChatSkip","preChatSubmit","viewPreviousConversations","homeRecentTitle","homeViewAllCount","homeNoConversations","homeStatusOnline","homeStatusAway","unreadBadge","team","home","close","retry","connectionError","connecting","chatUnavailable","identityVerificationError","widgetCrashed","timeJustNow","timeMinutes","timeHours","timeDays","timeMonths","timeYears","today","yesterday","conversationUpdated","messageDeleted","messageSent","messageSeen","waitingForTeammate","joinedConversation","procedureSend","procedureSent","fieldRequired","invalidEmail","working","outboundTitle","outboundCta","dismiss","notificationReplyFrom","notificationNewReply","notificationAttachment","notificationOpenHint","blockService","blockProduct","blockChooseTime","blockProfessional","blockPriceOffer","BUNDLED_TRANSLATIONS","exports","baseLanguage","locale","split","toLowerCase"],"sourceRoot":"../../src","sources":["locales.ts"],"mappings":";;;;;;;AAAA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;AACA;;AAMA,MAAMA,EAAY,GAAG;EACnBC,IAAI,EAAE,MAAM;EACZC,OAAO,EAAE,iBAAiB;EAC1BC,WAAW,EAAE,uBAAuB;EACpCC,iBAAiB,EAAE,0BAA0B;EAC7CC,kBAAkB,EAAE,eAAe;EACnCC,UAAU,EAAE,WAAW;EACvBC,kBAAkB,EAAE,aAAa;EACjCC,eAAe,EAAE,aAAa;EAC9BC,gBAAgB,EAAE,KAAK;EACvBC,gBAAgB,EAAE,cAAc;EAChCC,kBAAkB,EAAE,qCAAqC;EACzDC,iBAAiB,EAAE,oCAAoC;EACvDC,2BAA2B,EAAE,8DAA8D;EAC3FC,gBAAgB,EAAE,sBAAsB;EACxCC,eAAe,EAAE,uBAAuB;EACxCC,mBAAmB,EAAE,YAAY;EACjCC,sBAAsB,EAAE,qDAAqD;EAC7EC,MAAM,EAAE,OAAO;EACfC,YAAY,EAAE,cAAc;EAC5BC,QAAQ,EAAE,MAAM;EAChBC,QAAQ,EAAE,SAAS;EACnBC,UAAU,EAAE,mBAAmB;EAC/BC,aAAa,EAAE,oBAAoB;EACnCC,UAAU,EAAE,uBAAuB;EACnCC,YAAY,EAAE,aAAa;EAC3BC,eAAe,EAAE,mDAAmD;EACpEC,WAAW,EAAE,MAAM;EACnBC,aAAa,EAAE,eAAe;EAC9BC,yBAAyB,EAAE,uBAAuB;EAClDC,eAAe,EAAE,QAAQ;EACzBC,gBAAgB,EAAE,oBAAoB;EACtCC,mBAAmB,EAAE,oBAAoB;EACzCC,gBAAgB,EAAE,YAAY;EAC9BC,cAAc,EAAE,gBAAgB;EAChCC,WAAW,EAAE,oBAAoB;EACjCC,IAAI,EAAE,QAAQ;EACdC,IAAI,EAAE,UAAU;EAChBC,KAAK,EAAE,OAAO;EACdC,KAAK,EAAE,gBAAgB;EACvBC,eAAe,EAAE,8CAA8C;EAC/DC,UAAU,EAAE,qBAAqB;EACjCC,eAAe,EAAE,4BAA4B;EAC7CC,yBAAyB,EAAE,mDAAmD;EAC9EC,aAAa,EAAE,aAAa;EAC5B;EACAC,WAAW,EAAE,MAAM;EACnBC,WAAW,EAAE,WAAW;EACxBC,SAAS,EAAE,WAAW;EACtBC,QAAQ,EAAE,WAAW;EACrBC,UAAU,EAAE,aAAa;EACzBC,SAAS,EAAE,aAAa;EACxBC,KAAK,EAAE,OAAO;EACdC,SAAS,EAAE,KAAK;EAChBC,mBAAmB,EAAE,mBAAmB;EACxCC,cAAc,EAAE,oBAAoB;EACpCC,WAAW,EAAE,YAAY;EACzBC,WAAW,EAAE,cAAc;EAC3BC,kBAAkB,EAAE,0BAA0B;EAC9CC,kBAAkB,EAAE,mBAAmB;EACvCC,aAAa,EAAE,gBAAgB;EAC/BC,aAAa,EAAE,YAAY;EAC3BC,aAAa,EAAE,eAAe;EAC9BC,YAAY,EAAE,+BAA+B;EAC7CC,OAAO,EAAE,eAAe;EACxBC,aAAa,EAAE,YAAY;EAC3BC,WAAW,EAAE,aAAa;EAC1BC,OAAO,EAAE,OAAO;EAChBC,qBAAqB,EAAE,cAAc;EACrCC,oBAAoB,EAAE,SAAS;EAC/BC,sBAAsB,EAAE,aAAa;EACrCC,oBAAoB,EAAE,eAAe;EACrCC,YAAY,EAAE,MAAM;EACpBC,YAAY,EAAE,MAAM;EACpBC,eAAe,EAAE,YAAY;EAC7BC,iBAAiB,EAAE,QAAQ;EAC3BC,eAAe,EAAE;AACnB,CAAC;AAEM,MAAMC,oBAA8C,GAAAC,OAAA,CAAAD,oBAAA,GAAG;EAAE5E;AAAG,CAAC;;AAEpE;AACO,SAAS8E,YAAYA,CAACC,MAAsB,EAAU;EAC3D,OAAO,CAACA,MAAM,IAAI,EAAE,EAAEC,KAAK,CAAC,MAAM,CAAC,CAAC,CAAC,CAAC,EAAEC,WAAW,CAAC,CAAC,IAAI,EAAE;AAC7D","ignoreList":[]}

package/lib/commonjs/state/widget-store.js

@@ -24,7 +24,7 @@ var _safeUrl = require("../ui/utils/safe-url.js");
  * only a subscriber.
  */
 
-const SDK_VERSION = '@repzo/widget-react-native@1.0.1';
+const SDK_VERSION = '@repzo/widget-react-native@1.0.5';
 
 /** The platform this session reports — mobile sessions get the Mobile SDKs overrides. */
 function sessionPlatform() {
@@ -129,6 +129,8 @@ class WidgetStore {
   lastTypingPingAt = 0;
   visitorTypingActive = false;
   seenMessageIds = [];
+  /** Statuses (e.g. "read") that arrived for an id before a send response revealed it. */
+  earlyStatuses = new Map();
 
   /**
    * Identity generation. Bumped whenever boot/login/logout is requested; every
@@ -428,7 +430,7 @@ class WidgetStore {
       loading: false,
       error: null,
       errorCode: null,
-      config: result.config,
+      config: this.hydrateConfig(result.config),
       identityId: result.identityId,
       conversations,
       // Also seeds the launcher badge, so a reply that landed while the app
@@ -459,7 +461,7 @@ class WidgetStore {
         } : {})
       }
     }));
-    this.persistConfig(result.config);
+    this.persistConfig(this.hydrateConfig(result.config));
     this.connectRealtime(result.token);
     this.watchAppState();
     this.loadOutboundMessage();
@@ -497,13 +499,28 @@ class WidgetStore {
       // shows instead.
       if (cached?.v === 2 && cached.config && typeof cached.config === 'object' && cached.baseUrl === this.bootConfig?.baseUrl && cached.channelAccountId === this.bootConfig?.channelAccountId && cached.platform === sessionPlatform() && !this.state.config) {
         this.setState({
-          config: cached.config
+          config: this.hydrateConfig(cached.config)
         });
       }
     } catch {
       // Corrupt cache — the network config overwrites it shortly.
     }
   }
+
+  /**
+   * The server sends the home logo and background image as paths relative to
+   * Workstation (`/api/media/:id/download`), which a React Native Image can't
+   * load. Resolved against the boot `baseUrl` they become full links (public
+   * media redirects to the CDN). Absolute URLs pass through unchanged.
+   */
+  hydrateConfig(config) {
+    if (!config) return config;
+    return {
+      ...config,
+      homeLogoUrl: this.client.resolveUrl(config.homeLogoUrl),
+      homeBackgroundImageUrl: this.client.resolveUrl(config.homeBackgroundImageUrl)
+    };
+  }
   persistConfig(config) {
     if (!this.bootConfig) return;
     const entry = {
@@ -826,7 +843,7 @@ class WidgetStore {
     }
   }
   handleRealtimeEvent(event, data) {
-    if ((event === 'message.new' || event === 'conversation.event') && this.shouldHoldForDraft(data?.conversationId)) {
+    if ((event === 'message.new' || event === 'message.deleted' || event === 'message.status' || event === 'conversation.event') && this.shouldHoldForDraft(data?.conversationId)) {
       this.draftEvents.push({
         event,
         data
@@ -850,13 +867,20 @@ class WidgetStore {
       case 'message.new':
         this.handleNewMessage(data);
         break;
+      case 'message.deleted':
+        this.handleDeletedMessage(data);
+        break;
+      case 'message.status':
+        this.handleMessageStatus(data);
+        break;
       case 'conversation.updated':
         this.rememberConversationAgent(data);
         this.setState(current => ({
           conversations: current.conversations.map(conversation => conversation.id === data?.conversationId ? {
             ...conversation,
             agentName: data.agentName === undefined ? conversation.agentName : data.agentName,
-            agentAvatar: data.agentAvatar === undefined ? conversation.agentAvatar : this.client.resolveUrl(data.agentAvatar)
+            agentAvatar: data.agentAvatar === undefined ? conversation.agentAvatar : this.client.resolveUrl(data.agentAvatar),
+            agentOnline: data.agentOnline === undefined ? conversation.agentOnline : data.agentOnline
           } : conversation)
         }));
         break;
@@ -954,6 +978,50 @@ class WidgetStore {
     if (this.seenMessageIds.length > SEEN_MESSAGE_LIMIT) this.seenMessageIds.shift();
     return false;
   }
+
+  /**
+   * A teammate deleted a message: the visitor sees "This message was deleted"
+   * in its place (they can't delete anything themselves), and the list is
+   * refreshed so its preview stops showing the text. The id stays in
+   * `seenMessageIds`, so a replayed `message.new` can't restore the content.
+   */
+  /**
+   * A teammate opened the conversation: the visitor's messages are now Seen.
+   * The ids are also remembered, because the event can arrive before the send
+   * response swaps a pending bubble's temporary id for the server id.
+   */
+  handleMessageStatus(data) {
+    const ids = Array.isArray(data?.messageIds) ? data.messageIds : [];
+    const status = typeof data?.status === 'string' ? data.status : undefined;
+    if (!status || ids.length === 0) return;
+    for (const id of ids) this.earlyStatuses.set(id, status);
+    if (this.earlyStatuses.size > SEEN_MESSAGE_LIMIT) {
+      this.earlyStatuses.delete(this.earlyStatuses.keys().next().value);
+    }
+    if (!this.isThreadOnScreen(data?.conversationId)) return;
+    this.setState(current => ({
+      messages: current.messages.map(message => ids.includes(message.id) ? {
+        ...message,
+        status
+      } : message)
+    }));
+  }
+  handleDeletedMessage(data) {
+    const messageId = data?.messageId;
+    if (!messageId) return;
+    if (!this.seenMessageIds.includes(messageId)) this.isReplayedMessage(messageId);
+    if (this.isThreadOnScreen(data?.conversationId)) {
+      this.setState(current => ({
+        messages: current.messages.map(message => message.id === messageId ? asDeletedPlaceholder(message, new Date().toISOString()) : message)
+      }));
+    }
+    if (this.state.inAppNotification?.messageId === messageId) {
+      this.setState({
+        inAppNotification: null
+      });
+    }
+    void this.refreshConversations();
+  }
   handleNewMessage(data) {
     if (this.isReplayedMessage(data?.messageId)) return;
 
@@ -969,7 +1037,7 @@ class WidgetStore {
       body: data?.body || null,
       bodyPlain: data?.bodyPlain || null,
       attachments: this.hydrateAttachments(data?.attachments, messageId),
-      metadata: data?.metadata || null,
+      metadata: this.hydrateMetadata(data?.metadata || null),
       status: 'delivered',
       createdAt: data?.createdAt || new Date().toISOString()
     };
@@ -1453,7 +1521,7 @@ class WidgetStore {
       this.setState(current => {
         const known = new Set(current.messages.map(message => message.id));
         const missing = fresh.filter(message => !known.has(message.id));
-        const upgraded = adoptServerAttachments(current.messages, fresh);
+        const upgraded = adoptServerStatuses(adoptServerDeletions(adoptServerAttachments(current.messages, fresh), fresh), fresh);
         if (missing.length === 0) return upgraded === current.messages ? {} : {
           messages: upgraded
         };
@@ -1487,10 +1555,20 @@ class WidgetStore {
   hydrateMessages(page) {
     return page.map(message => ({
       ...message,
-      attachments: this.hydrateAttachments(message.attachments, message.id)
+      attachments: this.hydrateAttachments(message.attachments, message.id),
+      metadata: this.hydrateMetadata(message.metadata)
     })).reverse();
   }
 
+  /** The "joined" line's avatar can be a server-relative media path. */
+  hydrateMetadata(metadata) {
+    if (!metadata || typeof metadata.agentAvatar !== 'string') return metadata ?? null;
+    return {
+      ...metadata,
+      agentAvatar: this.client.resolveUrl(metadata.agentAvatar)
+    };
+  }
+
   /**
    * Rejects when the message wasn't sent, so the composer can keep
    * attachments for a retry. A text-only bubble is marked failed; one with
@@ -1594,7 +1672,7 @@ class WidgetStore {
         const messages = delivered ? current.messages.filter(message => message.id !== tempId) : current.messages.map(message => message.id === tempId ? {
           ...message,
           id: result.messageId,
-          status: 'sent'
+          status: this.earlyStatuses.get(result.messageId) ?? 'sent'
         } : message);
         if (!createdId) return {
           messages
@@ -1734,6 +1812,47 @@ function isLocalMessage(message) {
  * at all) until the server copy shows up — the stream echo or a history page.
  * Its attachments, the only ones that can be opened, then replace them.
  */
+/** A "Seen" missed while the stream was down shows up on the next re-read. */
+function adoptServerStatuses(messages, server) {
+  const seen = new Set(server.filter(message => message.status === 'read').map(message => message.id));
+  if (seen.size === 0) return messages;
+  let changed = false;
+  const next = messages.map(message => {
+    if (!seen.has(message.id) || message.status === 'read') return message;
+    changed = true;
+    return {
+      ...message,
+      status: 'read'
+    };
+  });
+  return changed ? next : messages;
+}
+
+/** Keeps who/when, drops everything the visitor could read. */
+function asDeletedPlaceholder(message, deletedAt) {
+  return {
+    ...message,
+    body: null,
+    bodyPlain: null,
+    attachments: null,
+    metadata: null,
+    deletedAt
+  };
+}
+
+/** A deletion missed while the stream was down shows up on the next re-read. */
+function adoptServerDeletions(messages, server) {
+  const deleted = new Map(server.filter(message => message.deletedAt).map(message => [message.id, message.deletedAt]));
+  if (deleted.size === 0) return messages;
+  let changed = false;
+  const next = messages.map(message => {
+    const deletedAt = deleted.get(message.id);
+    if (!deletedAt || message.deletedAt) return message;
+    changed = true;
+    return asDeletedPlaceholder(message, deletedAt);
+  });
+  return changed ? next : messages;
+}
 function adoptServerAttachments(messages, server) {
   const serverCopies = new Map(server.filter(message => message.attachments?.length).map(message => [message.id, message]));
   if (serverCopies.size === 0) return messages;