@renatoascencio/n8n-nodes-chatwoot 0.1.1

package/LICENSE

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+MIT License
+
+Copyright (c) 2024 Renato Ascencio
+
+Permission is hereby granted, free of charge, to any person obtaining a copy
+of this software and associated documentation files (the "Software"), to deal
+in the Software without restriction, including without limitation the rights
+to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
+copies of the Software, and to permit persons to whom the Software is
+furnished to do so, subject to the following conditions:
+
+The above copyright notice and this permission notice shall be included in all
+copies or substantial portions of the Software.
+
+THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
+IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
+FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
+AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
+LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
+OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
+SOFTWARE.

package/README.md

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+# n8n-nodes-chatwoot
+
+This is an n8n community node for [Chatwoot](https://www.chatwoot.com/), the open-source customer engagement platform. It allows you to automate conversations, messages, and contacts in your n8n workflows.
+
+[n8n](https://n8n.io/) is a [fair-code licensed](https://docs.n8n.io/reference/license/) workflow automation platform.
+
+## Features
+
+- **Conversations**: List, get, and update conversation status (open, resolved, pending, snoozed)
+- **Messages**: Send messages and retrieve message history from conversations
+- **Contacts**: Full CRUD operations (create, read, update, delete) plus search functionality
+- **Pagination**: Automatic handling of paginated results with "Return All" option
+- **Error Handling**: Clear error messages for common issues (authentication, rate limits, not found)
+
+## Installation
+
+### Community Nodes (Recommended)
+
+1. Go to **Settings > Community Nodes** in your n8n instance
+2. Select **Install**
+3. Enter `@renatoascencio/n8n-nodes-chatwoot` in the input field
+4. Agree to the risks and select **Install**
+
+### Manual Installation
+
+To install this node manually in a self-hosted n8n instance:
+
+```bash
+cd ~/.n8n/nodes
+npm install @renatoascencio/n8n-nodes-chatwoot
+```
+
+Then restart n8n.
+
+### Local Development
+
+```bash
+# Clone the repository
+git clone https://github.com/RenatoAscencio/n8n-nodes-chatwoot.git
+cd n8n-nodes-chatwoot
+
+# Install dependencies
+npm install
+
+# Build the node
+npm run build
+
+# Link for local development
+npm link
+
+# In your n8n installation directory
+npm link @renatoascencio/n8n-nodes-chatwoot
+```
+
+## Configuration
+
+### Setting Up Credentials
+
+1. In n8n, go to **Credentials > Add Credential > Search for "Chatwoot API"**
+2. Configure the following fields:
+
+| Field | Description | Example |
+|-------|-------------|---------|
+| **Base URL** | Your Chatwoot instance URL | `https://app.chatwoot.com` (cloud) or `https://chatwoot.yourdomain.com` (self-hosted) |
+| **Account ID** | Your Chatwoot account ID | Found in Settings → Account Settings or in URL (`/app/accounts/1/...`) |
+| **API Access Token** | Your API token | Found in Profile Settings → Access Token |
+
+### Getting Your API Access Token
+
+1. Log in to your Chatwoot instance
+2. Click on your profile icon (bottom left)
+3. Go to **Profile Settings**
+4. Find the **Access Token** section
+5. Copy or generate your token
+
+## Resources & Operations
+
+### Conversation
+
+| Operation | Description |
+|-----------|-------------|
+| **Get** | Get a single conversation by ID |
+| **Get Many** | List conversations with filters (status, inbox, team, labels, search) |
+| **Update Status** | Change conversation status (open, resolved, pending, snoozed) |
+
+### Message
+
+| Operation | Description |
+|-----------|-------------|
+| **Create** | Send a message to a conversation |
+| **Get Many** | Get all messages from a conversation |
+
+### Contact
+
+| Operation | Description |
+|-----------|-------------|
+| **Create** | Create a new contact |
+| **Get** | Get a single contact by ID |
+| **Get Many** | List all contacts with sorting options |
+| **Update** | Update contact information |
+| **Delete** | Delete a contact |
+| **Search** | Search contacts by name, email, phone, or identifier |
+
+## Usage Examples
+
+### Example 1: Auto-reply to New Conversations
+
+```
+Webhook → Chatwoot (Create Message)
+```
+
+When a new conversation is created in Chatwoot (via webhook), automatically send a welcome message.
+
+### Example 2: Sync Contacts from CRM
+
+```
+CRM Trigger → Chatwoot (Create Contact)
+```
+
+When a new lead is created in your CRM, automatically create a contact in Chatwoot.
+
+### Example 3: Close Old Conversations
+
+```
+Schedule Trigger → Chatwoot (Get Many) → Filter → Chatwoot (Update Status)
+```
+
+Run daily to find conversations older than 7 days and mark them as resolved.
+
+### Example 4: Search and Update Customer Data
+
+```
+HTTP Request → Chatwoot (Search Contact) → IF → Chatwoot (Update Contact)
+```
+
+Search for a customer by email and update their information.
+
+## Troubleshooting
+
+### Common Errors
+
+| Error | Cause | Solution |
+|-------|-------|----------|
+| **401 Unauthorized** | Invalid API token | Verify your API Access Token is correct |
+| **403 Forbidden** | Insufficient permissions | Check your user role (Administrator vs Agent) |
+| **404 Not Found** | Resource doesn't exist | Verify the ID exists in Chatwoot |
+| **429 Rate Limited** | Too many requests | Wait before retrying (limit: 60 requests/minute) |
+
+### Base URL Issues
+
+- **Cloud users**: Use `https://app.chatwoot.com`
+- **Self-hosted**: Use your custom domain (e.g., `https://chatwoot.yourdomain.com`)
+- **Don't** include trailing slashes or `/api/v1`
+
+### Agent vs Administrator Permissions
+
+- **Administrators**: Can access all conversations and contacts
+- **Agents**: Can only access conversations in their assigned inboxes
+
+## API Reference
+
+This node uses the [Chatwoot Application API v1](https://www.chatwoot.com/developers/api/).
+
+## Contributing
+
+Contributions are welcome! Please read the [CLAUDE.md](./CLAUDE.md) file for development guidelines.
+
+```bash
+# Development workflow
+npm install        # Install dependencies
+npm run build      # Build the node
+npm run lint       # Run ESLint
+npm run lint:fix   # Fix ESLint issues
+npm test           # Run tests
+npm run format     # Format code with Prettier
+```
+
+## License
+
+[MIT](./LICENSE)
+
+## Support
+
+- **Issues**: [GitHub Issues](https://github.com/RenatoAscencio/n8n-nodes-chatwoot/issues)
+- **Chatwoot Docs**: [developers.chatwoot.com](https://developers.chatwoot.com/)
+- **n8n Community**: [community.n8n.io](https://community.n8n.io/)

package/dist/credentials/ChatwootApi.credentials.d.ts

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+import type { IAuthenticateGeneric, ICredentialTestRequest, ICredentialType, INodeProperties } from 'n8n-workflow';
+export declare class ChatwootApi implements ICredentialType {
+    name: string;
+    displayName: string;
+    documentationUrl: string;
+    properties: INodeProperties[];
+    authenticate: IAuthenticateGeneric;
+    test: ICredentialTestRequest;
+}

package/dist/credentials/ChatwootApi.credentials.js

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+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.ChatwootApi = void 0;
+class ChatwootApi {
+    constructor() {
+        this.name = 'chatwootApi';
+        this.displayName = 'Chatwoot API';
+        this.documentationUrl = 'https://www.chatwoot.com/developers/api/';
+        this.properties = [
+            {
+                displayName: 'Base URL',
+                name: 'baseUrl',
+                type: 'string',
+                default: 'https://app.chatwoot.com',
+                placeholder: 'https://app.chatwoot.com',
+                description: 'The base URL of your Chatwoot instance. Use https://app.chatwoot.com for Chatwoot Cloud, or your self-hosted instance URL (e.g., https://chatwoot.yourdomain.com)',
+                required: true,
+            },
+            {
+                displayName: 'Account ID',
+                name: 'accountId',
+                type: 'number',
+                default: 1,
+                description: 'Your Chatwoot Account ID. You can find this in Chatwoot under Settings → Account Settings, or in the URL when logged in (e.g., /app/accounts/1/...)',
+                required: true,
+                typeOptions: {
+                    minValue: 1,
+                },
+            },
+            {
+                displayName: 'API Access Token',
+                name: 'apiAccessToken',
+                type: 'string',
+                typeOptions: {
+                    password: true,
+                },
+                default: '',
+                description: 'Your API Access Token from Chatwoot. Go to Profile Settings → Access Token to generate or copy your token',
+                required: true,
+            },
+        ];
+        this.authenticate = {
+            type: 'generic',
+            properties: {
+                headers: {
+                    api_access_token: '={{$credentials.apiAccessToken}}',
+                },
+            },
+        };
+        this.test = {
+            request: {
+                baseURL: '={{$credentials.baseUrl.replace(/\\/$/, "")}}',
+                url: '=/api/v1/accounts/{{$credentials.accountId}}/conversations',
+                method: 'GET',
+                qs: {
+                    page: 1,
+                },
+            },
+        };
+    }
+}
+exports.ChatwootApi = ChatwootApi;
+//# sourceMappingURL=ChatwootApi.credentials.js.map

package/dist/credentials/ChatwootApi.credentials.js.map

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package/dist/nodes/Chatwoot/Chatwoot.node.d.ts

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+import type { IExecuteFunctions, INodeExecutionData, INodeType, INodeTypeDescription } from 'n8n-workflow';
+export declare class Chatwoot implements INodeType {
+    description: INodeTypeDescription;
+    execute(this: IExecuteFunctions): Promise<INodeExecutionData[][]>;
+}

package/dist/nodes/Chatwoot/Chatwoot.node.js

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+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.Chatwoot = void 0;
+const n8n_workflow_1 = require("n8n-workflow");
+const GenericFunctions_1 = require("./GenericFunctions");
+const conversation_1 = require("./resources/conversation");
+const message_1 = require("./resources/message");
+const contact_1 = require("./resources/contact");
+class Chatwoot {
+    constructor() {
+        this.description = {
+            displayName: 'Chatwoot',
+            name: 'chatwoot',
+            icon: 'file:chatwoot.svg',
+            group: ['transform'],
+            version: 1,
+            subtitle: '={{$parameter["operation"] + ": " + $parameter["resource"]}}',
+            description: 'Interact with Chatwoot API to manage conversations, messages, and contacts',
+            defaults: {
+                name: 'Chatwoot',
+            },
+            inputs: ['main'],
+            outputs: ['main'],
+            credentials: [
+                {
+                    name: 'chatwootApi',
+                    required: true,
+                },
+            ],
+            properties: [
+                {
+                    displayName: 'Resource',
+                    name: 'resource',
+                    type: 'options',
+                    noDataExpression: true,
+                    options: [
+                        {
+                            name: 'Contact',
+                            value: 'contact',
+                        },
+                        {
+                            name: 'Conversation',
+                            value: 'conversation',
+                        },
+                        {
+                            name: 'Message',
+                            value: 'message',
+                        },
+                    ],
+                    default: 'conversation',
+                },
+                conversation_1.conversationOperations,
+                message_1.messageOperations,
+                contact_1.contactOperations,
+                ...conversation_1.conversationFields,
+                ...message_1.messageFields,
+                ...contact_1.contactFields,
+            ],
+        };
+    }
+    async execute() {
+        const items = this.getInputData();
+        const returnData = [];
+        const resource = this.getNodeParameter('resource', 0);
+        const operation = this.getNodeParameter('operation', 0);
+        for (let i = 0; i < items.length; i++) {
+            try {
+                let responseData;
+                if (resource === 'conversation') {
+                    if (operation === 'get') {
+                        const conversationId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('conversationId', i), 'Conversation ID');
+                        responseData = await GenericFunctions_1.chatwootApiRequest.call(this, 'GET', `/conversations/${conversationId}`);
+                    }
+                    else if (operation === 'getAll') {
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const filters = this.getNodeParameter('filters', i);
+                        const qs = {};
+                        if (filters.status && filters.status !== 'all') {
+                            qs.status = filters.status;
+                        }
+                        if (filters.assignee_type && filters.assignee_type !== 'all') {
+                            qs.assignee_type = filters.assignee_type;
+                        }
+                        if (filters.inbox_id) {
+                            qs.inbox_id = filters.inbox_id;
+                        }
+                        if (filters.team_id) {
+                            qs.team_id = filters.team_id;
+                        }
+                        if (filters.labels) {
+                            qs.labels = filters.labels.split(',').map((l) => l.trim());
+                        }
+                        if (filters.q) {
+                            qs.q = filters.q;
+                        }
+                        if (returnAll) {
+                            responseData = await GenericFunctions_1.chatwootApiRequestAllItems.call(this, 'GET', '/conversations', {}, qs, 'payload');
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs.page = 1;
+                            const result = (await GenericFunctions_1.chatwootApiRequest.call(this, 'GET', '/conversations', {}, qs));
+                            const payload = (result.payload || []);
+                            responseData = payload.slice(0, limit);
+                        }
+                    }
+                    else if (operation === 'updateStatus') {
+                        const conversationId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('conversationId', i), 'Conversation ID');
+                        const status = this.getNodeParameter('status', i);
+                        const body = { status };
+                        if (status === 'snoozed') {
+                            const snoozedUntil = this.getNodeParameter('snoozed_until', i, '');
+                            if (snoozedUntil) {
+                                body.snoozed_until = Math.floor(new Date(snoozedUntil).getTime() / 1000);
+                            }
+                        }
+                        responseData = await GenericFunctions_1.chatwootApiRequest.call(this, 'POST', `/conversations/${conversationId}/toggle_status`, body);
+                    }
+                    else {
+                        throw new n8n_workflow_1.NodeOperationError(this.getNode(), `Operation "${operation}" is not supported for resource "conversation"`, { itemIndex: i });
+                    }
+                }
+                else if (resource === 'message') {
+                    if (operation === 'create') {
+                        const conversationId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('conversationId', i), 'Conversation ID');
+                        const content = this.getNodeParameter('content', i);
+                        const options = this.getNodeParameter('options', i);
+                        const body = { content };
+                        if (options.message_type) {
+                            body.message_type = options.message_type;
+                        }
+                        if (options.private !== undefined) {
+                            body.private = options.private;
+                        }
+                        if (options.content_type) {
+                            body.content_type = options.content_type;
+                        }
+                        responseData = await GenericFunctions_1.chatwootApiRequest.call(this, 'POST', `/conversations/${conversationId}/messages`, body);
+                    }
+                    else if (operation === 'getAll') {
+                        const conversationId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('conversationId', i), 'Conversation ID');
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        if (returnAll) {
+                            responseData = await GenericFunctions_1.chatwootApiRequestAllMessages.call(this, conversationId);
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            responseData = await GenericFunctions_1.chatwootApiRequestAllMessages.call(this, conversationId, limit);
+                        }
+                    }
+                    else {
+                        throw new n8n_workflow_1.NodeOperationError(this.getNode(), `Operation "${operation}" is not supported for resource "message"`, { itemIndex: i });
+                    }
+                }
+                else if (resource === 'contact') {
+                    if (operation === 'create') {
+                        const inboxId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('inboxId', i), 'Inbox ID');
+                        const name = this.getNodeParameter('name', i);
+                        const additionalFields = this.getNodeParameter('additionalFields', i);
+                        const body = {
+                            inbox_id: inboxId,
+                        };
+                        if (name) {
+                            body.name = name;
+                        }
+                        if (additionalFields.email) {
+                            body.email = additionalFields.email;
+                        }
+                        if (additionalFields.phone_number) {
+                            body.phone_number = additionalFields.phone_number;
+                        }
+                        if (additionalFields.identifier) {
+                            body.identifier = additionalFields.identifier;
+                        }
+                        if (additionalFields.custom_attributes) {
+                            body.custom_attributes =
+                                typeof additionalFields.custom_attributes === 'string'
+                                    ? JSON.parse(additionalFields.custom_attributes)
+                                    : additionalFields.custom_attributes;
+                        }
+                        responseData = await GenericFunctions_1.chatwootApiRequest.call(this, 'POST', '/contacts', body);
+                    }
+                    else if (operation === 'get') {
+                        const contactId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('contactId', i), 'Contact ID');
+                        responseData = await GenericFunctions_1.chatwootApiRequest.call(this, 'GET', `/contacts/${contactId}`);
+                    }
+                    else if (operation === 'getAll') {
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const options = this.getNodeParameter('options', i);
+                        const qs = {};
+                        if (options.sort) {
+                            qs.sort = options.sort;
+                        }
+                        if (returnAll) {
+                            responseData = await GenericFunctions_1.chatwootApiRequestAllItems.call(this, 'GET', '/contacts', {}, qs, 'payload');
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs.page = 1;
+                            const result = (await GenericFunctions_1.chatwootApiRequest.call(this, 'GET', '/contacts', {}, qs));
+                            const payload = (result.payload || []);
+                            responseData = payload.slice(0, limit);
+                        }
+                    }
+                    else if (operation === 'update') {
+                        const contactId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('contactId', i), 'Contact ID');
+                        const updateFields = this.getNodeParameter('updateFields', i);
+                        const body = {};
+                        if (updateFields.name) {
+                            body.name = updateFields.name;
+                        }
+                        if (updateFields.email) {
+                            body.email = updateFields.email;
+                        }
+                        if (updateFields.phone_number) {
+                            body.phone_number = updateFields.phone_number;
+                        }
+                        if (updateFields.identifier) {
+                            body.identifier = updateFields.identifier;
+                        }
+                        if (updateFields.avatar_url) {
+                            body.avatar_url = updateFields.avatar_url;
+                        }
+                        if (updateFields.blocked !== undefined) {
+                            body.blocked = updateFields.blocked;
+                        }
+                        if (updateFields.custom_attributes) {
+                            body.custom_attributes =
+                                typeof updateFields.custom_attributes === 'string'
+                                    ? JSON.parse(updateFields.custom_attributes)
+                                    : updateFields.custom_attributes;
+                        }
+                        responseData = await GenericFunctions_1.chatwootApiRequest.call(this, 'PUT', `/contacts/${contactId}`, body);
+                    }
+                    else if (operation === 'delete') {
+                        const contactId = (0, GenericFunctions_1.validateId)(this.getNodeParameter('contactId', i), 'Contact ID');
+                        await GenericFunctions_1.chatwootApiRequest.call(this, 'DELETE', `/contacts/${contactId}`);
+                        responseData = { success: true, id: contactId };
+                    }
+                    else if (operation === 'search') {
+                        const query = this.getNodeParameter('query', i);
+                        const returnAll = this.getNodeParameter('returnAll', i);
+                        const options = this.getNodeParameter('options', i);
+                        const qs = { q: query };
+                        if (options.sort) {
+                            qs.sort = options.sort;
+                        }
+                        if (returnAll) {
+                            responseData = await GenericFunctions_1.chatwootApiRequestAllItems.call(this, 'GET', '/contacts/search', {}, qs, 'payload');
+                        }
+                        else {
+                            const limit = this.getNodeParameter('limit', i);
+                            qs.page = 1;
+                            const result = (await GenericFunctions_1.chatwootApiRequest.call(this, 'GET', '/contacts/search', {}, qs));
+                            const payload = (result.payload || []);
+                            responseData = payload.slice(0, limit);
+                        }
+                    }
+                    else {
+                        throw new n8n_workflow_1.NodeOperationError(this.getNode(), `Operation "${operation}" is not supported for resource "contact"`, { itemIndex: i });
+                    }
+                }
+                else {
+                    throw new n8n_workflow_1.NodeOperationError(this.getNode(), `Resource "${resource}" is not supported`, {
+                        itemIndex: i,
+                    });
+                }
+                const executionData = this.helpers.constructExecutionMetaData(this.helpers.returnJsonArray(responseData), { itemData: { item: i } });
+                returnData.push(...executionData);
+            }
+            catch (error) {
+                if (this.continueOnFail()) {
+                    const executionData = this.helpers.constructExecutionMetaData(this.helpers.returnJsonArray({ error: error.message }), { itemData: { item: i } });
+                    returnData.push(...executionData);
+                    continue;
+                }
+                throw error;
+            }
+        }
+        return [returnData];
+    }
+}
+exports.Chatwoot = Chatwoot;
+//# sourceMappingURL=Chatwoot.node.js.map

package/dist/nodes/Chatwoot/Chatwoot.node.js.map

@@ -0,0 +1 @@
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package/dist/nodes/Chatwoot/GenericFunctions.d.ts

@@ -0,0 +1,6 @@
+import type { IDataObject, IExecuteFunctions, IHookFunctions, IHttpRequestMethods, ILoadOptionsFunctions } from 'n8n-workflow';
+export declare function chatwootApiRequest(this: IExecuteFunctions | ILoadOptionsFunctions | IHookFunctions, method: IHttpRequestMethods, endpoint: string, body?: IDataObject, qs?: IDataObject): Promise<IDataObject | IDataObject[]>;
+export declare function chatwootApiRequestAllItems(this: IExecuteFunctions | ILoadOptionsFunctions, method: IHttpRequestMethods, endpoint: string, body?: IDataObject, qs?: IDataObject, propertyName?: string): Promise<IDataObject[]>;
+export declare function chatwootApiRequestAllMessages(this: IExecuteFunctions, conversationId: number, limit?: number): Promise<IDataObject[]>;
+export declare function simplifyResponse(items: IDataObject[], fieldsToKeep: string[]): IDataObject[];
+export declare function validateId(value: unknown, fieldName: string): number;