@prodantix/sdk 0.7.0-beta.437 → 0.7.0-beta.440

package/dist/chat.cjs

@@ -1,107 +1,9 @@
-'use strict';var J=Object.defineProperty;var V=(n,e,t)=>e in n?J(n,e,{enumerable:true,configurable:true,writable:true,value:t}):n[e]=t;var l=(n,e,t)=>V(n,typeof e!="symbol"?e+"":e,t);var A=class extends Error{constructor(t,r,i){super(r,i);l(this,"code");this.code=t,this.name="ProdantixError";}},P=class extends A{constructor(e){super("config",e),this.name="ConfigError";}};var v=class extends A{constructor(t,r,i){super("transport",t,i);l(this,"status");this.status=r,this.name="TransportError";}};function $(n){if(n)return n;let e=globalThis.fetch;if(typeof e=="function")return e.bind(globalThis)}function M(n){return n.replace(/\/+$/,"")}var O="X-Prodantix-Conversation-Token",F="prodantix.chat.handle";function X(){let n=globalThis.localStorage;if(n)return {get:e=>n.getItem(e),remove:e=>n.removeItem(e),set:(e,t)=>n.setItem(e,t)}}var T=class{constructor(e){this.options=e;l(this,"fetchImpl");l(this,"fileFetchImpl");l(this,"host");l(this,"storage");l(this,"handle");l(this,"identity",null);this.fetchImpl=$(e.fetchImpl),this.fileFetchImpl=e.fileFetchImpl??((t,r)=>fetch(t,r)),this.host=M(e.host),this.storage=e.storage??X(),this.handle=this.readHandle();}get hasThread(){return this.handle!==null}avatarUrl(e){return e.startsWith("/")?`${this.host}${e}?api_key=${encodeURIComponent(this.options.apiKey)}`:e}get socketAuth(){return this.handle?{conversationId:this.handle.conversationId,conversationToken:this.handle.token,projectKey:this.options.apiKey}:null}identify(e){this.identity=e;}async ensureThread(e){if(this.handle)return  true;let t=await this.request("POST","/v1/conversations",{body:{distinctId:this.options.distinctId,subject:e,userHash:this.identity?.userHash,userId:this.identity?.userId}});return !t?.conversationId||!t.token?false:(this.handle={conversationId:t.conversationId,token:t.token},this.storage?.set(F,JSON.stringify(this.handle)),true)}async send(e,t,r){if(!await this.ensureThread())return null;let i=this.handle;return i?(await this.request("POST",`/v1/conversations/${encodeURIComponent(i.conversationId)}/turns`,{body:{attachmentIds:r,body:e,pageContext:t},token:i.token}))?.turn??null:null}async upload(e){if(!await this.ensureThread())return null;let t=this.handle;return t?this.fileRequest("POST",`/v1/conversations/${encodeURIComponent(t.conversationId)}/attachments?name=${encodeURIComponent(e.name)}`,t.token,async r=>JSON.parse(await r.text()),e):null}async file(e){let t=this.handle;return t?this.fileRequest("GET",e,t.token,r=>r.blob()):null}async helpCentre(e,t){let r=Object.entries({...t,...this.options.locale?{lang:this.options.locale}:{}}).map(([i,a])=>`${i}=${encodeURIComponent(a)}`).join("&");return this.request("GET",`/v1/messenger/articles${e}${r?`?${r}`:""}`)}async load(){let e=this.handle;return e?this.request("GET",`/v1/conversations/${encodeURIComponent(e.conversationId)}`,{token:e.token}):null}readHandle(){let e=this.storage?.get(F);if(!e)return null;try{let t=JSON.parse(e);if(typeof t.conversationId=="string"&&typeof t.token=="string")return {conversationId:t.conversationId,token:t.token}}catch(t){this.options.onError?.(t);}return this.storage?.remove(F),null}async fileRequest(e,t,r,i,a){let o={authorization:`Bearer ${this.options.apiKey}`,[O]:r};a&&(o["content-type"]=a.type||"application/octet-stream");try{let s=await this.fileFetchImpl(`${this.host}${t}`,{body:a,headers:o,method:e});if(s.ok)return await i(s);this.options.onError?.(new v(`prodantix chat ${t}: ${s.status}`,s.status));}catch(s){this.options.onError?.(s);}return null}async request(e,t,r={}){let i=this.fetchImpl;if(!i)return this.options.onError?.(new v("no fetch available for prodantix chat")),null;let a={authorization:`Bearer ${this.options.apiKey}`,"content-type":"application/json"};r.token&&(a[O]=r.token);try{let o=await i(`${this.host}${t}`,{body:r.body===void 0?void 0:JSON.stringify(r.body),headers:a,method:e}),s=await o.text();return o.ok?s?JSON.parse(s):{}:(this.options.onError?.(new v(`prodantix chat ${t}: ${o.status}`,o.status)),null)}catch(o){return this.options.onError?.(o),null}}};var Z={Fri:"fri",Mon:"mon",Sat:"sat",Sun:"sun",Thu:"thu",Tue:"tue",Wed:"wed"};function N(n,e){let t=new Intl.DateTimeFormat(void 0,{hour:"2-digit",hour12:false,minute:"2-digit",timeZone:n.timezone,weekday:"short"}).formatToParts(e),r=Z[t.find(s=>s.type==="weekday")?.value??""];if(!r)return  false;let i=t.find(s=>s.type==="hour")?.value??"",a=t.find(s=>s.type==="minute")?.value??"",o=`${i}:${a}`;return n.windows.some(s=>s.days.includes(r)&&s.open<=o&&o<s.close)}var f={bubbleFill:"filled",bubbleShape:"tailed",composerShape:"round",dayDividers:true,launcherContent:"glyph",launcherFill:"outlined",launcherShape:"circle",launcherSize:"small",nameAvatar:true,namePlacement:"hidden",skin:"standard",stampContent:"time",stampPlacement:"none"},Q=["quiet","standard"],ee=["round","square"],te=["rounded","tailed"],ne=["filled","outlined"],re=["circle","pill","squircle"],ie=["filled","outlined"],ae=["avatar","glyph","team_faces"],oe=["large","medium","small"],se=["above","hidden","inline"],le=["beside_name","none","under_turn"],ce=["time","time_and_latency"],x=(n,e,t)=>typeof n=="string"&&e.includes(n)?n:t,U=(n,e)=>typeof n=="boolean"?n:e,de={avatar_circle:["circle","outlined","avatar","large"],circle_filled:["circle","filled","glyph","medium"],circle_outlined:["circle","outlined","glyph","small"],pill_labelled:["pill","filled","glyph","medium"],pill_team:["pill","outlined","team_faces","medium"],squircle_filled:["squircle","filled","glyph","medium"]},pe={above:["above",false],avatar_only:["hidden",true],gutter:["above",true],hidden:["hidden",false],inline:["inline",false]},he={cluster:[true,"none","time"],latency:[false,"beside_name","time_and_latency"],none:[false,"none","time"],trailing:[false,"under_turn","time"],with_name:[false,"beside_name","time"]},ue={concierge:["standard","round"],console:["standard","square"],quiet:["quiet","square"]},me={hairline:["rounded","outlined"],outlined:["rounded","outlined"],rounded:["rounded","filled"],tailed:["tailed","filled"]};function L(n){let e=typeof n=="object"&&n!==null?n:{},t=typeof e.launcherStyle=="string"?e.launcherStyle:void 0,r=t===void 0?void 0:de[t],i=typeof e.namePlacement=="string"?e.namePlacement:void 0,a=i===void 0?void 0:pe[i],o=typeof e.timestampStyle=="string"?e.timestampStyle:void 0,s=o===void 0?void 0:he[o],h=typeof e.skin=="string"?e.skin:void 0,u=h===void 0?void 0:ue[h],c=typeof e.bubbleStyle=="string"?e.bubbleStyle:void 0,d=c===void 0?void 0:me[c],p={bubbleFill:x(e.bubbleFill,ne,d?.[1]??f.bubbleFill),bubbleShape:x(e.bubbleShape,te,d?.[0]??f.bubbleShape),composerShape:x(e.composerShape,ee,u?.[1]??f.composerShape),dayDividers:U(e.dayDividers,s?.[0]??f.dayDividers),launcherContent:x(e.launcherContent,ae,r?.[2]??f.launcherContent),launcherFill:x(e.launcherFill,ie,r?.[1]??f.launcherFill),launcherShape:x(e.launcherShape,re,r?.[0]??f.launcherShape),launcherSize:x(e.launcherSize,oe,r?.[3]??f.launcherSize),nameAvatar:U(e.nameAvatar,a?.[1]??f.nameAvatar),namePlacement:x(e.namePlacement,se,a?.[0]??f.namePlacement),skin:x(e.skin,Q,u?.[0]??f.skin),stampContent:x(e.stampContent,ce,s?.[2]??f.stampContent),stampPlacement:x(e.stampPlacement,le,s?.[1]??f.stampPlacement)};return p.stampPlacement==="beside_name"&&p.namePlacement==="hidden"&&(p.stampPlacement="under_turn"),p}function K(n){let e=n.split(/\s+/).filter(r=>r.length>0);return (e.length>1?`${e[0]?.slice(0,1)}${e[1]?.slice(0,1)}`:e[0]?.slice(0,2)??"").toUpperCase()}var ge="M20 11.6a7.4 7.4 0 0 1-7.4 7.4H8.2L4 21.8l1-4.1A7.4 7.4 0 1 1 20 11.6Z",fe={large:66,medium:56,small:46},be={circle:"width:var(--fab-size);height:var(--fab-size);border-radius:calc(var(--fab-size) / 2);",pill:"width:auto;height:var(--fab-size);border-radius:calc(var(--fab-size) / 2);padding:0 22px;gap:10px;",squircle:"width:var(--fab-size);height:var(--fab-size);border-radius:16px;"},ye={filled:"background:var(--a);color:#fff;",outlined:"background:var(--paper);border:1px solid var(--hairline);color:var(--ink-2);box-shadow:0 1px 2px rgba(0,0,0,.08);"},xe={avatar:"",glyph:".launcher svg{width:calc(var(--fab-size) * 0.375);height:calc(var(--fab-size) * 0.375);}",team_faces:".launcher .faces{display:flex;}.launcher .faces .av{box-shadow:0 0 0 2px var(--paper);}.launcher .faces .av+.av{margin-left:-10px;}"},ve=".launcher .live{width:10px;height:10px;position:absolute;right:3px;bottom:3px;border-radius:50%;background:var(--online);box-shadow:0 0 0 2px var(--paper);}.launcher.closed .live{display:none}",Se={circle:"",pill:".badge{position:static;box-shadow:none}",squircle:""},ke={filled:"",outlined:".badge{background:var(--a);top:-7px;right:-7px;min-width:19px;height:19px;font-size:11.5px}"},Ce={circle:"",pill:".launcher .label{font-size:14px;font-weight:600;white-space:nowrap;}",squircle:""},Ee={circle:"",pill:"@media (max-width:480px){.launcher{width:var(--fab-size);padding:0}.launcher .label{display:none}}",squircle:""};function z(n,e,t,r){return `.launcher{--fab-size:${fe[r]}px;${be[n]}${ye[e]}}${xe[t]}${ve}${Se[n]}${ke[e]}${Ce[n]}${Ee[n]}`}function B(n,e,t,r=i=>i){let i=document.createDocumentFragment();if(n==="glyph"||t.length===0){let a=document.createElement("span");return a.innerHTML=`<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="${ge}"/></svg>`,i.append(...a.childNodes,I()),i}return n==="avatar"?(i.append(D(t[0],e,r),I()),i):(i.append(H(t,e,r),I()),i)}function H(n,e,t=r=>r){let r=document.createElement("span");r.className="faces";for(let i of n.slice(0,2))r.append(D(i,e,t));return r}function D(n,e,t){let r=document.createElement("span");if(r.className="av",r.setAttribute("aria-hidden","true"),n&&(r.style.background=n.tone),n?.avatarUrl){let i=document.createElement("img");return i.alt="",i.src=t(n.avatarUrl),r.append(i),r}return r.textContent=n?n.initials:e.agentLabel.slice(0,2).toUpperCase(),r}function I(){let n=document.createElement("span");return n.className="live",n.setAttribute("aria-hidden","true"),n}var Te={agentLabel:"Agent",aiLabel:"AI",attachLabel:"Attach a file",awayBody:"We are away right now, but we will reply as soon as we are back.",closeLabel:"Close chat",emptyBody:"We usually reply within a few minutes.",emptyTitle:"Ask us anything.",fileRefusal:(n,e)=>`That file is ${n}. Send a PNG, JPEG, WebP, GIF or PDF up to ${e}.`,inputPlaceholder:"Type a message",launcherLabel:"Chat with us",removeFileLabel:"Remove file",replyTime:"Usually replying in a few minutes",retryLabel:"Not delivered. Retry",sendLabel:"Send",timeLabel:n=>{let e=new Date(n);return Number.isNaN(e.getTime())?"":`${String(e.getHours()).padStart(2,"0")}:${String(e.getMinutes()).padStart(2,"0")}`},title:"Support",unreadLabel:n=>`${n} unread`},E={accentColor:"#5958fc",availability:{timezone:"UTC",windows:[]},awayMessage:"",greeting:"",launcherOffsetX:20,launcherOffsetY:20,launcherPosition:"bottom_right",starterPrompts:[],team:[],...f},Le={quiet:".composer{position:relative;padding:8px 10px 10px}.composer input{padding-right:36px}.composer button{position:absolute;top:50%;right:14px;width:28px;min-width:28px;height:28px;padding:0;background:transparent;color:var(--ink);border-radius:7px;transform:translateY(-50%)}.composer button .sendglyph{display:block;width:16px;height:16px}.composer button .sendtext{display:none}.panel{border-radius:8px;box-shadow:0 2px 8px rgba(0,0,0,.12)}.header{background:var(--paper);color:var(--ink);height:44px;padding:0 8px 0 16px;border-bottom:1px solid var(--hairline)}.header h2{font-size:11px;letter-spacing:.11em;text-transform:uppercase;color:var(--ink-3)}.header .faces,.header .status{display:none}.header .close{top:6px}.close{color:var(--ink-2)}",standard:".panel{border-radius:16px;box-shadow:0 16px 40px rgba(0,0,0,.2)}.header{background:var(--a);color:#fff;flex-direction:column;align-items:flex-start;gap:14px;padding:18px 14px 20px 20px}.header h2{font-size:19px;font-weight:640}"},we={round:".composer{padding:10px 10px 12px;gap:6px}.composer input{height:36px;border-radius:18px;padding:0 14px}.composer button{width:36px;min-width:36px;height:36px;padding:0;border-radius:18px}.composer button .sendglyph{display:block}.composer button .sendtext{display:none}",square:".composer input{height:36px;border-radius:8px;padding:0 12px}"},Ae={rounded:".turn{border-radius:18px;padding:10px 15px}",tailed:".turn.agent,.turn.ai{border-radius:12px 12px 12px 4px}.turn.end_user{border-radius:12px 12px 4px 12px}"},Pe={filled:"",outlined:".turn{background:none;border:1px solid var(--hairline)}.turn.end_user{background:none;border-color:var(--a);color:var(--ink)}"},Ne={above:"",hidden:".turn.agent .author,.turn.ai .author:not(.ai){display:none}",inline:".body .author.below{display:block;margin:4px 0 0;font-size:11.5px;font-weight:500;color:var(--ink-2);text-transform:none;letter-spacing:0;opacity:1}"},_e=".turn.agent,.turn.ai{display:flex;gap:10px;max-width:100%;background:none;padding:0}.turn.agent .body,.turn.ai .body{background:var(--fill);padding:9px 13px;border-radius:inherit}.author{text-transform:none;letter-spacing:0;font-size:12.5px;font-weight:600;opacity:1}",Fe='.divider{display:flex;align-items:center;gap:10px;margin:0;font-size:11px;opacity:.6}.divider:before,.divider:after{content:"";flex:1;height:1px;background:var(--hairline)}',Ie={beside_name:".stamp{font-size:11px;opacity:.7;margin-left:6px}",none:"",under_turn:".stamp{display:block;font-size:11px;opacity:.7;margin-top:4px}.turn.end_user .stamp{text-align:right}"},He=".lat{font-size:11px;opacity:.7;margin-left:6px}",G=`--paper: oklch(24.6% 0.015 257); --ink: #fff; --ink-3: rgba(255,255,255,.55);
+'use strict';var V=Object.defineProperty;var X=(n,e,t)=>e in n?V(n,e,{enumerable:true,configurable:true,writable:true,value:t}):n[e]=t;var s=(n,e,t)=>X(n,typeof e!="symbol"?e+"":e,t);var P=class extends Error{constructor(t,r,i){super(r,i);s(this,"code");this.code=t,this.name="ProdantixError";}},N=class extends P{constructor(e){super("config",e),this.name="ConfigError";}};var k=class extends P{constructor(t,r,i){super("transport",t,i);s(this,"status");this.status=r,this.name="TransportError";}};function M(n){if(n)return n;let e=globalThis.fetch;if(typeof e=="function")return e.bind(globalThis)}function O(n){return n.replace(/\/+$/,"")}var U="X-Prodantix-Conversation-Token",I="prodantix.chat.handle";function Z(){let n=globalThis.localStorage;if(n)return {get:e=>n.getItem(e),remove:e=>n.removeItem(e),set:(e,t)=>n.setItem(e,t)}}var w=class{constructor(e){this.options=e;s(this,"fetchImpl");s(this,"fileFetchImpl");s(this,"host");s(this,"storage");s(this,"handle");s(this,"identity",null);s(this,"fromArticle",null);this.fetchImpl=M(e.fetchImpl),this.fileFetchImpl=e.fileFetchImpl??((t,r)=>fetch(t,r)),this.host=O(e.host),this.storage=e.storage??Z(),this.handle=this.readHandle();}get hasThread(){return this.handle!==null}avatarUrl(e){return e.startsWith("/")?`${this.host}${e}?api_key=${encodeURIComponent(this.options.apiKey)}`:e}get socketAuth(){return this.handle?{conversationId:this.handle.conversationId,conversationToken:this.handle.token,projectKey:this.options.apiKey}:null}identify(e){this.identity=e;}async ensureThread(e){if(this.handle)return  true;let t=await this.request("POST","/v1/conversations",{body:{distinctId:this.options.distinctId,fromArticle:this.fromArticle,subject:e,userHash:this.identity?.userHash,userId:this.identity?.userId}});return !t?.conversationId||!t.token?false:(this.handle={conversationId:t.conversationId,token:t.token},this.fromArticle=null,this.storage?.set(I,JSON.stringify(this.handle)),true)}cameFrom(e){this.fromArticle={language:e.language,pageId:e.pageId};}async send(e,t,r){if(!await this.ensureThread())return null;let i=this.handle;return i?(await this.request("POST",`/v1/conversations/${encodeURIComponent(i.conversationId)}/turns`,{body:{attachmentIds:r,body:e,pageContext:t},token:i.token}))?.turn??null:null}async upload(e){if(!await this.ensureThread())return null;let t=this.handle;return t?this.fileRequest("POST",`/v1/conversations/${encodeURIComponent(t.conversationId)}/attachments?name=${encodeURIComponent(e.name)}`,t.token,async r=>JSON.parse(await r.text()),e):null}async file(e){let t=this.handle;return t?this.fileRequest("GET",e,t.token,r=>r.blob()):null}async helpCentre(e,t,r){let i=new URLSearchParams({...t,...this.options.locale&&{lang:this.options.locale},...this.identity&&{user_hash:this.identity.userHash,user_id:this.identity.userId}}).toString();return this.request(r?"POST":"GET",`/v1/messenger/articles${e}${i?`?${i}`:""}`,r?{body:{...r,distinctId:this.options.distinctId}}:{})}get visitor(){return this.identity&&{...this.identity,distinctId:this.options.distinctId}}edge(e,t,r){return this.request(t?"POST":"GET",e,{body:t,token:r})}async load(){let e=this.handle;return e?this.request("GET",`/v1/conversations/${encodeURIComponent(e.conversationId)}`,{token:e.token}):null}readHandle(){let e=this.storage?.get(I);if(!e)return null;try{let t=JSON.parse(e);if(typeof t.conversationId=="string"&&typeof t.token=="string")return {conversationId:t.conversationId,token:t.token}}catch(t){this.options.onError?.(t);}return this.storage?.remove(I),null}async fileRequest(e,t,r,i,a){let o={authorization:`Bearer ${this.options.apiKey}`,[U]:r};a&&(o["content-type"]=a.type||"application/octet-stream");try{let l=await this.fileFetchImpl(`${this.host}${t}`,{body:a,headers:o,method:e});if(l.ok)return await i(l);this.options.onError?.(new k(`prodantix chat ${t}: ${l.status}`,l.status));}catch(l){this.options.onError?.(l);}return null}async request(e,t,r={}){let i=this.fetchImpl;if(!i)return this.options.onError?.(new k("no fetch available for prodantix chat")),null;let a={authorization:`Bearer ${this.options.apiKey}`,"content-type":"application/json"};r.token&&(a[U]=r.token);try{let o=await i(`${this.host}${t}`,{body:r.body===void 0?void 0:JSON.stringify(r.body),headers:a,method:e}),l=await o.text();return o.ok?l?JSON.parse(l):{}:(this.options.onError?.(new k(`prodantix chat ${t}: ${o.status}`,o.status)),null)}catch(o){return this.options.onError?.(o),null}}};var Q={Fri:"fri",Mon:"mon",Sat:"sat",Sun:"sun",Thu:"thu",Tue:"tue",Wed:"wed"};function _(n,e){let t=new Intl.DateTimeFormat(void 0,{hour:"2-digit",hour12:false,minute:"2-digit",timeZone:n.timezone,weekday:"short"}).formatToParts(e),r=Q[t.find(l=>l.type==="weekday")?.value??""];if(!r)return  false;let i=t.find(l=>l.type==="hour")?.value??"",a=t.find(l=>l.type==="minute")?.value??"",o=`${i}:${a}`;return n.windows.some(l=>l.days.includes(r)&&l.open<=o&&o<l.close)}var f={bubbleFill:"filled",bubbleShape:"tailed",composerShape:"round",dayDividers:true,launcherContent:"glyph",launcherFill:"outlined",launcherShape:"circle",launcherSize:"small",nameAvatar:true,namePlacement:"hidden",skin:"standard",stampContent:"time",stampPlacement:"none"},ee=["quiet","standard"],te=["round","square"],ne=["rounded","tailed"],re=["filled","outlined"],ie=["circle","pill","squircle"],ae=["filled","outlined"],oe=["avatar","glyph","team_faces"],se=["large","medium","small"],le=["above","hidden","inline"],ce=["beside_name","none","under_turn"],de=["time","time_and_latency"],y=(n,e,t)=>typeof n=="string"&&e.includes(n)?n:t,K=(n,e)=>typeof n=="boolean"?n:e,pe={avatar_circle:["circle","outlined","avatar","large"],circle_filled:["circle","filled","glyph","medium"],circle_outlined:["circle","outlined","glyph","small"],pill_labelled:["pill","filled","glyph","medium"],pill_team:["pill","outlined","team_faces","medium"],squircle_filled:["squircle","filled","glyph","medium"]},he={above:["above",false],avatar_only:["hidden",true],gutter:["above",true],hidden:["hidden",false],inline:["inline",false]},ue={cluster:[true,"none","time"],latency:[false,"beside_name","time_and_latency"],none:[false,"none","time"],trailing:[false,"under_turn","time"],with_name:[false,"beside_name","time"]},me={concierge:["standard","round"],console:["standard","square"],quiet:["quiet","square"]},ge={hairline:["rounded","outlined"],outlined:["rounded","outlined"],rounded:["rounded","filled"],tailed:["tailed","filled"]};function L(n){let e=typeof n=="object"&&n!==null?n:{},t=typeof e.launcherStyle=="string"?e.launcherStyle:void 0,r=t===void 0?void 0:pe[t],i=typeof e.namePlacement=="string"?e.namePlacement:void 0,a=i===void 0?void 0:he[i],o=typeof e.timestampStyle=="string"?e.timestampStyle:void 0,l=o===void 0?void 0:ue[o],h=typeof e.skin=="string"?e.skin:void 0,u=h===void 0?void 0:me[h],c=typeof e.bubbleStyle=="string"?e.bubbleStyle:void 0,d=c===void 0?void 0:ge[c],p={bubbleFill:y(e.bubbleFill,re,d?.[1]??f.bubbleFill),bubbleShape:y(e.bubbleShape,ne,d?.[0]??f.bubbleShape),composerShape:y(e.composerShape,te,u?.[1]??f.composerShape),dayDividers:K(e.dayDividers,l?.[0]??f.dayDividers),launcherContent:y(e.launcherContent,oe,r?.[2]??f.launcherContent),launcherFill:y(e.launcherFill,ae,r?.[1]??f.launcherFill),launcherShape:y(e.launcherShape,ie,r?.[0]??f.launcherShape),launcherSize:y(e.launcherSize,se,r?.[3]??f.launcherSize),nameAvatar:K(e.nameAvatar,a?.[1]??f.nameAvatar),namePlacement:y(e.namePlacement,le,a?.[0]??f.namePlacement),skin:y(e.skin,ee,u?.[0]??f.skin),stampContent:y(e.stampContent,de,l?.[2]??f.stampContent),stampPlacement:y(e.stampPlacement,ce,l?.[1]??f.stampPlacement)};return p.stampPlacement==="beside_name"&&p.namePlacement==="hidden"&&(p.stampPlacement="under_turn"),p}function z(n){let e=n.split(/\s+/).filter(r=>r.length>0);return (e.length>1?`${e[0]?.slice(0,1)}${e[1]?.slice(0,1)}`:e[0]?.slice(0,2)??"").toUpperCase()}var fe="M20 11.6a7.4 7.4 0 0 1-7.4 7.4H8.2L4 21.8l1-4.1A7.4 7.4 0 1 1 20 11.6Z",be={large:66,medium:56,small:46},ye={circle:"width:var(--fab-size);height:var(--fab-size);border-radius:calc(var(--fab-size) / 2);",pill:"width:auto;height:var(--fab-size);border-radius:calc(var(--fab-size) / 2);padding:0 22px;gap:10px;",squircle:"width:var(--fab-size);height:var(--fab-size);border-radius:16px;"},xe={filled:"background:var(--a);color:#fff;",outlined:"background:var(--paper);border:1px solid var(--hairline);color:var(--ink-2);box-shadow:0 1px 2px rgba(0,0,0,.08);"},ve={avatar:"",glyph:".launcher svg{width:calc(var(--fab-size) * 0.375);height:calc(var(--fab-size) * 0.375);}",team_faces:".launcher .faces{display:flex;}.launcher .faces .av{box-shadow:0 0 0 2px var(--paper);}.launcher .faces .av+.av{margin-left:-10px;}"},ke=".launcher .live{width:10px;height:10px;position:absolute;right:3px;bottom:3px;border-radius:50%;background:var(--online);box-shadow:0 0 0 2px var(--paper);}.launcher.closed .live{display:none}",Se={circle:"",pill:".badge{position:static;box-shadow:none}",squircle:""},Ce={filled:"",outlined:".badge{background:var(--a);top:-7px;right:-7px;min-width:19px;height:19px;font-size:11.5px}"},Ee={circle:"",pill:".launcher .label{font-size:14px;font-weight:600;white-space:nowrap;}",squircle:""},Te={circle:"",pill:"@media (max-width:480px){.launcher{width:var(--fab-size);padding:0}.launcher .label{display:none}}",squircle:""};function B(n,e,t,r){return `.launcher{--fab-size:${be[r]}px;${ye[n]}${xe[e]}}${ve[t]}${ke}${Se[n]}${Ce[e]}${Ee[n]}${Te[n]}`}function D(n,e,t,r=i=>i){let i=document.createDocumentFragment();if(n==="glyph"||t.length===0){let a=document.createElement("span");return a.innerHTML=`<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"><path d="${fe}"/></svg>`,i.append(...a.childNodes,R()),i}return n==="avatar"?(i.append(G(t[0],e,r),R()),i):(i.append(H(t,e,r),R()),i)}function H(n,e,t=r=>r){let r=document.createElement("span");r.className="faces";for(let i of n.slice(0,2))r.append(G(i,e,t));return r}function G(n,e,t){let r=document.createElement("span");if(r.className="av",r.setAttribute("aria-hidden","true"),n&&(r.style.background=n.tone),n?.avatarUrl){let i=document.createElement("img");return i.alt="",i.src=t(n.avatarUrl),r.append(i),r}return r.textContent=n?n.initials:e.agentLabel.slice(0,2).toUpperCase(),r}function R(){let n=document.createElement("span");return n.className="live",n.setAttribute("aria-hidden","true"),n}var we={agentLabel:"Agent",aiLabel:"AI",attachLabel:"Attach a file",awayBody:"We are away right now, but we will reply as soon as we are back.",closeLabel:"Close chat",emptyBody:"We usually reply within a few minutes.",emptyTitle:"Ask us anything.",fileRefusal:(n,e)=>`That file is ${n}. Send a PNG, JPEG, WebP, GIF or PDF up to ${e}.`,inputPlaceholder:"Type a message",launcherLabel:"Chat with us",removeFileLabel:"Remove file",replyTime:"Usually replying in a few minutes",retryLabel:"Not delivered. Retry",sendLabel:"Send",timeLabel:n=>{let e=new Date(n);return Number.isNaN(e.getTime())?"":`${String(e.getHours()).padStart(2,"0")}:${String(e.getMinutes()).padStart(2,"0")}`},title:"Support",unreadLabel:n=>`${n} unread`},T={accentColor:"#5958fc",availability:{timezone:"UTC",windows:[]},awayMessage:"",greeting:"",launcherOffsetX:20,launcherOffsetY:20,launcherPosition:"bottom_right",starterPrompts:[],team:[],...f};function Le(n,e){let t=document.createElement("a");t.className="powered",t.href="https://prodantix.com",t.target="_blank",t.rel="noopener";let r=document.createElement("img");return r.src=e,r.alt="",r.width=12,r.height=12,t.append(r,n),t}var Ae={quiet:".composer{position:relative;padding:8px 10px 10px}.composer input{padding-right:36px}.composer button{position:absolute;top:50%;right:14px;width:28px;min-width:28px;height:28px;padding:0;background:transparent;color:var(--ink);border-radius:7px;transform:translateY(-50%)}.composer button .sendglyph{display:block;width:16px;height:16px}.composer button .sendtext{display:none}.panel{border-radius:8px;box-shadow:0 2px 8px rgba(0,0,0,.12)}.header{background:var(--paper);color:var(--ink);height:44px;padding:0 8px 0 16px;border-bottom:1px solid var(--hairline)}.header h2{font-size:11px;letter-spacing:.11em;text-transform:uppercase;color:var(--ink-3)}.header .faces,.header .status{display:none}.header .close{top:6px}.close{color:var(--ink-2)}",standard:".panel{border-radius:16px;box-shadow:0 16px 40px rgba(0,0,0,.2)}.header{background:var(--a);color:#fff;flex-direction:column;align-items:flex-start;gap:14px;padding:18px 14px 20px 20px}.header h2{font-size:19px;font-weight:640}"},Pe={round:".composer{padding:10px 10px 12px;gap:6px}.composer input{height:36px;border-radius:18px;padding:0 14px}.composer button{width:36px;min-width:36px;height:36px;padding:0;border-radius:18px}.composer button .sendglyph{display:block}.composer button .sendtext{display:none}",square:".composer input{height:36px;border-radius:8px;padding:0 12px}"},Ne={rounded:".turn{border-radius:18px;padding:10px 15px}",tailed:".turn.agent,.turn.ai{border-radius:12px 12px 12px 4px}.turn.end_user{border-radius:12px 12px 4px 12px}"},_e={filled:"",outlined:".turn{background:none;border:1px solid var(--hairline)}.turn.end_user{background:none;border-color:var(--a);color:var(--ink)}"},Fe={above:"",hidden:".turn.agent .author,.turn.ai .author:not(.ai){display:none}",inline:".body .author.below{display:block;margin:4px 0 0;font-size:11.5px;font-weight:500;color:var(--ink-2);text-transform:none;letter-spacing:0;opacity:1}"},Ie=".turn.agent,.turn.ai{display:flex;gap:10px;max-width:100%;background:none;padding:0}.turn.agent .body,.turn.ai .body{background:var(--fill);padding:9px 13px;border-radius:inherit}.author{text-transform:none;letter-spacing:0;font-size:12.5px;font-weight:600;opacity:1}",Re='.divider{display:flex;align-items:center;gap:10px;margin:0;font-size:11px;opacity:.6}.divider:before,.divider:after{content:"";flex:1;height:1px;background:var(--hairline)}',He={beside_name:".stamp{font-size:11px;opacity:.7;margin-left:6px}",none:"",under_turn:".stamp{display:block;font-size:11px;opacity:.7;margin-top:4px}.turn.end_user .stamp{text-align:right}"},$e=".lat{font-size:11px;opacity:.7;margin-left:6px}",q=`--paper: oklch(24.6% 0.015 257); --ink: #fff; --ink-3: rgba(255,255,255,.55);
     --fill: rgba(255,255,255,.06); --hairline: rgba(255,255,255,.13); --ink-2: rgba(255,255,255,.70);
-    --online: oklch(72% 0.13 163.23);`;function Re(n){return n==="light"?"":n==="dark"?`:host { ${G} }`:`@media (prefers-color-scheme: dark) {
+    --online: oklch(72% 0.13 163.23);`;function Me(n){return n==="light"?"":n==="dark"?`:host { ${q} }`:`@media (prefers-color-scheme: dark) {
   :host {
-    ${G}
+    ${q}
   }
-}`}var $e=/https?:\/\/[^\s<>"]+/g,Me=/[.,;:!?)]$/,Oe=n=>{let e=n;for(;Me.test(e);){let t=e.split("(").length-1,r=e.split(")").length-1;if(e.endsWith(")")&&t>=r)break;e=e.slice(0,-1);}return e};function Ue(n,e){let t=0;for(let r of e.matchAll($e)){let i=r.index??0,a=Oe(r[0]);i>t&&n.append(e.slice(t,i));let o=document.createElement("a");o.href=a,o.target="_blank",o.rel="noopener noreferrer",o.textContent=a,n.append(o),t=i+a.length;}t<e.length&&n.append(e.slice(t));}var Ke=["P","BR","STRONG","EM","A","UL","OL","LI"],ze=n=>typeof n=="object"&&n!==null&&"html"in n&&typeof n.html=="string"&&"text"in n&&typeof n.text=="string",Be=(n,e)=>e.name==="class"||e.name==="data-block-type"?true:n!=="A"?false:e.name==="target"||e.name==="rel"?true:e.name==="href"&&/^https?:\/\//i.test(e.value.trim()),De=n=>[...n.querySelectorAll("*")].every(e=>Ke.includes(e.tagName)&&[...e.attributes].every(t=>Be(e.tagName,t)));function q(n,e="system"){let t=L(n),r=n.launcherPosition==="bottom_left"?"left":"right",i=n.accentColor;return `${`
-:host {
-  all: initial; z-index: 2147483000; --a: ${i};
-  --paper: #fff; --ink: #0f172a; --ink-3: rgba(0,0,0,.55);
-  --fill: #f1f5f9; --hairline: #e2e8f0; --ink-2: rgba(0,0,0,.72);
-  --online: oklch(53.8% 0.1274 163.23);
-  color-scheme: ${e==="system"?"light dark":e};
-}
-${Re(e)}
-* { box-sizing: border-box; font-family: system-ui, sans-serif; }
-.launcher {
-  z-index: 2147483000; position: fixed; ${r}: ${n.launcherOffsetX}px; bottom: ${n.launcherOffsetY}px; width: 56px; height: 56px;
-  border-radius: 28px; border: none; cursor: pointer;
-  display: inline-flex; align-items: center; justify-content: center;
-  background: ${i}; color: #fff; font-size: 24px;
-  box-shadow: 0 4px 12px rgba(0,0,0,.2);
-}
-.launcher:focus-visible { outline: 3px solid #0b0e14; outline-offset: 2px; }
-.launcher { transition: background-color 120ms ease; }
-.launcher:hover { background: color-mix(in srgb, #000 12%, ${i}); }
-.launcher:active { background: color-mix(in srgb, #000 20%, ${i}); }
-@media (prefers-reduced-motion: reduce) {
-  .launcher { transition: none; }
-}
-.badge {
-  position: absolute; top: -4px; right: -4px; min-width: 20px; height: 20px;
-  border-radius: 10px; background: #dc2626; color: #fff; font-size: 12px;
-  display: flex; align-items: center; justify-content: center; padding: 0 4px;
-}
-.badge[hidden] { display: none; }
-.panel {
-  z-index: 2147483001; position: fixed; ${r}: ${n.launcherOffsetX}px; bottom: ${n.launcherOffsetY+68}px; width: 360px; max-width: calc(100vw - 40px);
-  height: 520px; max-height: calc(100vh - 120px); background: var(--paper); color: var(--ink);
-  border-radius: 12px; box-shadow: 0 8px 32px rgba(0,0,0,.24);
-  display: flex; flex-direction: column; overflow: hidden;
-}
-.header { position: relative; padding: 14px 16px; background: #0b0e14; color: #fff; display: flex; align-items: center; justify-content: space-between; }
-.header h2 { margin: 0; font-size: 15px; }
-.header .faces { display: flex; }
-.header .av { width: 36px; height: 36px; box-shadow: 0 0 0 2px var(--a); }
-.header .av + .av { margin-left: -12px; }
-.headmain { display: flex; flex-direction: column; }
-.header .status { display: flex; align-items: center; gap: 6px; margin: 5px 0 0; font-size: 12.5px; color: rgb(255 255 255 / 80%); }
-.header .status .live { flex: none; width: 10px; height: 10px; border-radius: 50%; background: var(--online); box-shadow: 0 0 0 2px var(--paper); }
-.panel.closed .status { display: none; }
-.header .close { position: absolute; top: 8px; right: 8px; }
-.close {
-  display: inline-flex; align-items: center; justify-content: center;
-  width: 32px; height: 32px; padding: 0;
-  background: none; border: none; border-radius: 8px;
-  color: inherit; cursor: pointer;
-  transition: background-color 120ms ease;
-}
-.close svg { display: block; width: 22px; height: 22px; }
-.close:hover { background: color-mix(in srgb, currentColor 14%, transparent); }
-.close:focus-visible { outline: 2px solid currentColor; outline-offset: 1px; }
-.log { flex: 1; overflow-y: auto; padding: 12px; display: flex; flex-direction: column; gap: 8px; }
-.turn { max-width: 80%; padding: 8px 12px; border-radius: 12px; font-size: 14px; }
-.turn.end_user { align-self: flex-end; background: ${i}; color: #fff; }
-.turn.agent, .turn.ai { align-self: flex-start; background: var(--fill); color: var(--ink); }
-.turn.ai a { color: ${i}; text-decoration: underline; overflow-wrap: anywhere; }
-.author { font-size: 11px; opacity: .7; margin-bottom: 2px; }
-.turn[data-pending] { opacity: .6; }
-.turn[data-failed] { opacity: 1; box-shadow: inset 0 0 0 1px #dc2626; }
-.retry { display: block; margin: 5px 0 0; padding: 0; background: none; border: 0; color: inherit; font: inherit; font-size: 11.5px; text-decoration: underline; cursor: pointer; opacity: .85; }
-.away { display: flex; gap: 10px; align-items: flex-start; margin: 12px 12px 0; padding: 10px 14px; font-size: 13px; line-height: 1.43; color: ${i}; background: color-mix(in srgb, ${i} 12%, transparent); border-radius: 4px; }
-.awayglyph { flex: none; width: 16px; height: 16px; margin-top: 1px; border: 1.5px solid currentColor; border-radius: 50%; }
-.empty { display: flex; flex-direction: column; gap: 8px; padding: 20px 16px; }
-.empty h3 { margin: 0; font-size: 18px; font-weight: 640; letter-spacing: -.015em; }
-.empty > p { margin: 0 0 8px; font-size: 13.5px; color: var(--ink-2); }
-.prompt {
-  position: relative; display: flex; align-items: center; min-height: 44px; padding: 10px 14px; text-align: left;
-  font-family: inherit; font-size: 13.5px; font-weight: 500; color: var(--ink);
-  background: none; border: 1px solid var(--hairline); border-radius: 8px; cursor: pointer;
-}
-.promptwords { min-width: 0; overflow-wrap: anywhere; }
-.promptwords > :last-child { margin-bottom: 0; }
-.prompt p { margin: 0 0 16px; line-height: 1.6; }
-.prompt ul, .prompt ol { margin: 0 0 16px; padding-left: 32px; }
-.prompt li { margin: 8px 0; line-height: 1.6; }
-.prompt a { position: relative; z-index: 1; color: ${i}; text-decoration: underline; overflow-wrap: anywhere; }
-.promptpress { position: absolute; inset: 0; padding: 0; background: none; border: 0; border-radius: inherit; cursor: pointer; }
-.promptpress:focus-visible { outline: 2px solid ${i}; outline-offset: 2px; }
-.av { width: 30px; height: 30px; border-radius: 50%; flex: none; display: inline-flex; align-items: center; justify-content: center; font-size: 11.5px; font-weight: 650; color: #fff; background: oklch(52% 0.17 22); }
-.av.bot { border-radius: 9px; background: var(--fill); color: var(--ink); }
-.av img { width: 100%; height: 100%; display: block; object-fit: cover; border-radius: inherit; }
-.composer { display: flex; gap: 6px; padding: 10px; border-top: 1px solid var(--hairline); }
-.composer input { flex: 1; min-width: 0; height: 36px; padding: 0 12px; border: 0; border-radius: 8px; font-size: 14px; background: var(--fill); color: var(--ink); }
-.composer input:focus-visible { outline: 2px solid ${i}; }
-.composer button { display: inline-flex; align-items: center; justify-content: center; gap: 0; min-width: 56px; height: 36px; padding: 0 14px; background: ${i}; color: #fff; border: none; border-radius: 8px; cursor: pointer; font-family: inherit; font-size: 13.5px; font-weight: 550; }
-.composer button:hover { background: color-mix(in srgb, #000 12%, ${i}); }
-.composer button:focus-visible { outline: 2px solid var(--ink); outline-offset: 2px; }
-.composer button .sendglyph { display: none; width: 17px; height: 17px; }
-.composer button:focus-visible { outline: 2px solid #0b0e14; }
-@media (prefers-reduced-motion: no-preference) {
-  .panel { animation: rise 180ms ease-out; }
-  @keyframes rise { from { transform: translateY(8px); opacity: 0; } to { transform: none; opacity: 1; } }
-}
-.scrim,.grip{display:none}@media (max-width:770px){.panel{inset:auto 0 0;width:100%;max-width:none;height:86dvh;max-height:86dvh}:host .panel{border-bottom-left-radius:0;border-bottom-right-radius:0}.scrim{display:block;position:fixed;inset:0;z-index:2147483000;background:rgb(15 23 42/.24)}.grip{display:block;position:absolute;top:7px;left:calc(50% - 17px);width:34px;height:4px;border-radius:2px;background:currentColor;opacity:.45}.panel:not([data-dragging]){transition:translate .2s}.composer{padding-bottom:max(12px,env(safe-area-inset-bottom))}}
-`}${we[t.composerShape]}${Le[t.skin]}${z(t.launcherShape,t.launcherFill,t.launcherContent,t.launcherSize)}${Ae[t.bubbleShape]}${Pe[t.bubbleFill]}${Ne[t.namePlacement]}${t.nameAvatar?_e:""}${t.dayDividers?Fe:""}${Ie[t.stampPlacement]}${t.stampContent==="time_and_latency"?He:""}`}var Ge=["end_user","agent","ai"];function qe(){let n=globalThis.location;if(n)return {host:n.host,path:n.pathname,title:document.title}}var je='<svg viewBox="0 0 24 24" fill="currentColor" aria-hidden="true"><path d="M15.88 9.29 12 13.17 8.12 9.29a.996.996 0 0 0-1.41 0c-.39.39-.39 1.02 0 1.41l4.59 4.59c.39.39 1.02.39 1.41 0l4.59-4.59c.39-.39.39-1.02 0-1.41-.39-.38-1.03-.39-1.42 0"/></svg>',w=class{constructor(e,t,r={},i={},a={}){this.host=e;this.client=t;l(this,"root");l(this,"strings");l(this,"settings");l(this,"appearance");l(this,"launcher");l(this,"badge");l(this,"panel",null);l(this,"scrim",null);l(this,"lastFocused",null);l(this,"unread",0);l(this,"pendingTurns",0);l(this,"openNow");l(this,"styles");l(this,"scheme");l(this,"picked",null);l(this,"objectUrls",[]);l(this,"helpLoader");l(this,"kit",null);l(this,"kitLoad",null);l(this,"filesLoader");l(this,"filesKit",null);l(this,"filesLoad",null);this.strings={...Te,...r},this.appearance={...E,...i},this.settings=L({...E,...i}),this.root=e.attachShadow({mode:a.shadowMode??"closed"}),this.openNow=N(this.appearance.availability,new Date),this.scheme=a.scheme,this.helpLoader=a.help,this.filesLoader=a.files,this.styles=Je(this.root),this.paint(),this.launcher=document.createElement("button"),this.launcher.className="launcher",this.launcher.type="button",this.launcher.setAttribute("aria-haspopup","dialog"),this.launcher.addEventListener("click",()=>this.toggle()),this.badge=document.createElement("span"),this.badge.className="badge",this.badge.hidden=true,this.drawLauncher(),this.root.append(this.launcher);}drawLauncher(){if(this.launcher.setAttribute("aria-label",this.strings.launcherLabel),this.launcher.replaceChildren(),this.launcher.append(B(this.settings.launcherContent,this.strings,this.appearance.team,e=>this.client.avatarUrl(e))),this.settings.launcherShape==="pill"){let e=document.createElement("span");e.className="label",e.textContent=this.strings.launcherLabel,this.launcher.append(e);}this.launcher.append(this.badge),this.launcher.classList.toggle("closed",!this.openNow);}update(e,t){this.appearance={...E,...e},this.settings=L(this.appearance),t!==void 0&&(this.scheme=t),this.paint(),this.drawLauncher(),this.panel&&(this.close(),this.open());}paint(){this.styles(`${q(this.appearance,this.scheme)}${this.kit&&this.appearance.help?this.kit.HELP_CSS:""}${this.filesKit?this.filesKit.filesCss(this.appearance.attachments?.enabled===true,this.settings.composerShape):""}`);}loadKit(){return !this.appearance.help||!this.helpLoader?Promise.resolve(null):(this.kitLoad??(this.kitLoad=this.helpLoader().then(e=>(this.kit=e,this.paint(),e))),this.kitLoad)}loadFiles(){return this.filesLoader?(this.filesLoad??(this.filesLoad=this.filesLoader().then(e=>(this.filesKit=e,this.paint(),e))),this.filesLoad):Promise.resolve(null)}toggle(){this.panel?this.close():this.open();}setOpenNow(e){this.openNow=e,this.launcher.classList.toggle("closed",!e),this.panel?.classList.toggle("closed",!e);}async open(){if(this.panel)return;this.lastFocused=this.host.ownerDocument.activeElement,this.unread=0,this.renderBadge();let e=document.createElement("section");e.className=this.openNow?"panel":"panel closed",e.setAttribute("role","dialog"),e.setAttribute("aria-modal","true"),e.setAttribute("aria-label",this.strings.title);let t=document.createElement("div");t.className="header";let r=document.createElement("span");r.className="grip",r.setAttribute("aria-hidden","true"),t.append(r);let i=this.appearance.team??[];i.length>0&&t.append(H(i,this.strings,y=>this.client.avatarUrl(y)));let a=document.createElement("div");a.className="headmain";let o=document.createElement("h2");o.textContent=this.strings.title;let s=document.createElement("p");s.className="status";let h=document.createElement("span");h.className="live",h.setAttribute("aria-hidden","true"),s.append(h,this.strings.replyTime),a.append(o,s);let u=document.createElement("button");u.className="close",u.type="button",u.setAttribute("aria-label",this.strings.closeLabel),u.innerHTML=je,u.addEventListener("click",()=>this.close()),t.append(a,u);let c=document.createElement("div");c.className="log",c.setAttribute("role","log"),c.setAttribute("aria-live","polite"),c.setAttribute("aria-label",this.strings.title);let d=document.createElement("form");d.className="composer";let p=document.createElement("input");p.type="text",p.setAttribute("aria-label",this.strings.inputPlaceholder),p.placeholder=this.strings.inputPlaceholder;let m=document.createElement("button");m.type="submit",m.setAttribute("aria-label",this.strings.sendLabel),m.innerHTML='<svg class="sendglyph" aria-hidden="true" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4.5 12 20 4.5 15 20l-3.6-5.4L4.5 12Z"/></svg>';let C=document.createElement("span");C.className="sendtext",C.textContent=this.strings.sendLabel,m.append(C),d.append(p,m),d.addEventListener("submit",y=>{y.preventDefault(),this.submit(p,c);}),e.append(t,c,d),e.addEventListener("keydown",y=>this.onKeydown(y,e,u));let S=document.createElement("div");S.className="scrim",S.addEventListener("click",()=>this.close()),this.root.append(S,e),this.panel=e,this.scrim=S,We(e,()=>this.close()),p.focus();let k=this.appearance.attachments,[g]=await Promise.all([this.client.load(),this.loadKit(),k?.enabled&&this.client.upload?this.loadFiles():null]);if(g?.turns.some(y=>y.attachments?.length)&&await this.loadFiles(),this.panel!==e)return;this.filesKit&&k?.enabled&&this.client.upload&&this.filesKit.attachField({attachLabel:this.strings.attachLabel,fileRefusal:this.strings.fileRefusal,hold:y=>{this.picked=y;},objectUrl:y=>this.objectUrl(y),removeFileLabel:this.strings.removeFileLabel,root:this.root},d,p,c,k);let b=this.helpHost();b?.placement==="tab"&&b.host.source.collections&&b.host.source.collectionArticles&&b.kit.helpTab(b.host),b?.placement==="while_typing"&&b.kit.whileTyping(b.host,p,d),g&&g.turns.length>0?this.renderThread(c,g):this.renderFirstRun(c,p),this.openNow||this.renderAway(t);}renderFirstRun(e,t){let r=document.createElement("div");r.className="empty";let i=document.createElement("h3");i.textContent=this.appearance.greeting.trim()||this.strings.emptyTitle,r.append(i);let a=this.helpHost();if(a?.placement==="first_view")a.kit.firstView(a.host,r);else {let s=document.createElement("p");s.textContent=this.strings.emptyBody,r.append(s);}this.appearance.starterPrompts.filter(ze).forEach((s,h)=>{let u=document.createElement("div");u.className="prompt";let c=document.createElement("div");c.className="promptwords",c.id=`prompt-${h}`;let d=document.createElement("template");d.innerHTML=s.html,De(d.content)?c.append(d.content):c.textContent=s.text;for(let m of c.querySelectorAll("a"))m.target="_blank",m.rel="noopener noreferrer";let p=document.createElement("button");p.className="promptpress",p.type="button",p.setAttribute("aria-labelledby",c.id),p.addEventListener("click",()=>{t.value=s.text,this.submit(t,e);}),u.append(c,p),r.append(u);}),e.replaceChildren(r);}helpHost(){let e=this.appearance.help,{kit:t,panel:r}=this,i=e&&t&&r?t.hostOf(this.client,{close:()=>this.close(),closeLabel:this.strings.closeLabel,panel:r,scheme:this.scheme,words:e.words}):null;return i&&t&&e?{host:i,kit:t,placement:e.placement}:null}renderAway(e){let t=document.createElement("div");t.className="away";let r=document.createElement("span");r.className="awayglyph",r.setAttribute("aria-hidden","true");let i=document.createElement("span");i.textContent=this.appearance.awayMessage.trim()||this.strings.awayBody,t.append(r,i),e.after(t);}objectUrl(e){let t=URL.createObjectURL(e);return this.objectUrls.push(t),t}close(){if(this.panel){this.panel.remove(),this.scrim?.remove(),this.panel=null,this.scrim=null,this.picked=null;for(let e of this.objectUrls)URL.revokeObjectURL(e);this.objectUrls=[],this.lastFocused instanceof HTMLElement?this.lastFocused.focus():this.launcher.focus();}}onIncomingTurn(e){if(this.panel&&e.attachments?.length&&!this.filesKit&&this.filesLoader){this.loadFiles().then(()=>this.takeTurn(e));return}this.takeTurn(e);}takeTurn(e){if(this.panel){let t=this.panel.querySelector(".log");t instanceof HTMLElement&&!this.hasTurn(t,e.id)&&this.appendTurn(t,e);return}e.authorKind!=="end_user"&&(this.unread+=1,this.renderBadge());}async submit(e,t){let r=e.value.trim(),i=this.picked;if(!(!r&&!i)){e.value="",this.picked=null;for(let a of this.root.querySelectorAll(".file,.ferr,.hsugg"))a.remove();await this.sendBody(t,r,i);}}async sendBody(e,t,r=null){e.querySelector(".empty")?.remove(),this.pendingTurns+=1;let i=this.appendTurn(e,{authorId:null,authorKind:"end_user",body:t,createdAt:new Date().toISOString(),id:`pending-${this.pendingTurns}`},r);i.setAttribute("data-pending","");let a=r?await this.client.upload?.(r):void 0,o=a===null?null:await this.client.send(t,qe(),a?[a.id]:void 0);if(i.removeAttribute("data-pending"),o){i.dataset.turnId=o.id;return}this.markFailed(e,i,t,r);}markFailed(e,t,r,i){t.setAttribute("data-failed","");let a=document.createElement("button");a.type="button",a.className="retry",a.textContent=this.strings.retryLabel,a.addEventListener("click",()=>{t.remove(),this.sendBody(e,r,i);}),(t.querySelector(".body")??t).append(a);}hasTurn(e,t){for(let r of e.children)if(r instanceof HTMLElement&&r.dataset.turnId===t)return  true;return  false}renderThread(e,t){e.replaceChildren();for(let r of t.turns)this.appendTurn(e,r);}appendTurn(e,t,r=null){e.querySelector(".empty")?.remove();let i=Ge.includes(t.authorKind)?t.authorKind:"agent",a=this.settings,o=document.createElement("div");if(o.className=`turn ${i}`,o.dataset.turnId=t.id,i!=="end_user"&&a.nameAvatar){let d=document.createElement("span");if(d.className=i==="ai"?"av bot":"av",d.setAttribute("aria-hidden","true"),i==="agent"&&t.authorAvatarUrl){let p=document.createElement("img");p.alt="",p.src=this.client.avatarUrl(t.authorAvatarUrl),d.append(p);}else {d.textContent=i==="ai"?this.strings.aiLabel:K(this.agentName(t));let p=i==="agent"?this.appearance.team?.find(m=>m.name===t.authorName)?.tone:void 0;p&&(d.style.background=p);}o.append(d);}let h=document.createElement("div");if(h.className="body",i==="end_user"){let d=this.filesKit,p=m=>this.objectUrl(m);r&&d?.drawFile(h,r.name,r.type,r.size,Promise.resolve(r),p);for(let m of t.attachments??[])d?.drawFile(h,m.name,m.contentType,m.bytes,this.client.file?.(m.url)??Promise.resolve(null),p);}let u=i!=="end_user"&&a.namePlacement!=="hidden",c=document.createElement("div");if(i==="ai"?Ue(c,t.body):c.textContent=t.body,u||i==="ai"&&a.namePlacement==="hidden"){let d=document.createElement("div");d.className=i==="ai"?"author ai":"author",d.textContent=i==="ai"?this.strings.aiLabel:this.agentName(t),a.stampPlacement==="beside_name"&&d.append(this.stamp(t)),a.namePlacement==="inline"?(d.classList.add("below"),h.append(c,d)):h.append(d,c);}else t.body&&h.append(c);return a.stampPlacement==="under_turn"&&h.append(this.stamp(t)),o.append(h),e.append(o),e.scrollTop=e.scrollHeight,o}agentName(e){return e.authorName||this.strings.agentLabel}stamp(e){let t=document.createElement("span");return t.className="stamp",t.textContent=this.strings.timeLabel(e.createdAt),t}onKeydown(e,t,r){if(e.key==="Escape"){e.preventDefault(),this.close();return}if(e.key!=="Tab")return;let i=[...t.querySelectorAll('button, input, a[href], [tabindex]:not([tabindex="-1"])')].filter(h=>!h.closest("[hidden]")&&!h.hidden);if(i.length===0)return;let a=i[0],o=i[i.length-1],s=this.root.activeElement;e.shiftKey&&s===a?(e.preventDefault(),o.focus()):!e.shiftKey&&s===o?(e.preventDefault(),a.focus()):s===null&&(e.preventDefault(),r.focus());}renderBadge(){this.unread>0?(this.badge.hidden=false,this.badge.textContent=String(this.unread),this.launcher.setAttribute("aria-label",`${this.strings.launcherLabel}, ${this.strings.unreadLabel(this.unread)}`)):(this.badge.hidden=true,this.badge.textContent="",this.launcher.setAttribute("aria-label",this.strings.launcherLabel));}},Ye="(max-width: 770px)";function We(n,e){let t=null;n.addEventListener("pointerdown",i=>{if(t||i.button!==0||!globalThis.matchMedia?.(Ye).matches)return;let a=i.target;if(!a?.closest("a, button, input, textarea, iframe")){for(;a&&a!==n;a=a.parentElement)if(a.scrollTop>0)return;t={at:i.timeStamp,id:i.pointerId,offset:0,startY:i.clientY},n.setPointerCapture?.(i.pointerId),n.dataset.dragging="";}}),n.addEventListener("pointermove",i=>{if(t?.id!==i.pointerId)return;let a=i.clientY-t.startY;t.offset=a>=0?a:-16*(1-Math.exp(a/48)),n.style.translate=`0 ${t.offset}px`;});let r=i=>{let a=t;if(a?.id!==i.pointerId)return;t=null,delete n.dataset.dragging;let o=a.offset>Math.min(72,n.getBoundingClientRect().height*.4),s=a.offset/Math.max(1,i.timeStamp-a.at)>.5&&a.offset>16;o||s?e():n.style.translate="";};n.addEventListener("pointerup",r),n.addEventListener("pointercancel",r);}var Je=n=>{if(typeof CSSStyleSheet=="function"&&"adoptedStyleSheets"in n&&"replaceSync"in CSSStyleSheet.prototype){let t=new CSSStyleSheet;return n.adoptedStyleSheets=[t],r=>t.replaceSync(r)}let e=document.createElement("style");return n.append(e),t=>{e.textContent=t;}};function j(n){return `40${JSON.stringify(n)}`}function Y(){return "3"}function W(n){let e=n.charAt(0),t=n.slice(1);if(e==="2")return {kind:"ping"};if(e==="1")return {kind:"disconnect"};if(e==="0"){let o=R(t);return {kind:"open",pingInterval:typeof o?.pingInterval=="number"?o.pingInterval:25e3,pingTimeout:typeof o?.pingTimeout=="number"?o.pingTimeout:2e4}}if(e!=="4")return {kind:"other"};let r=t.charAt(0),i=t.slice(1);if(r==="0")return {kind:"connected"};if(r==="1")return {kind:"disconnect"};if(r==="4"){let o=R(i);return {kind:"connectError",message:typeof o?.message=="string"?o.message:"refused"}}if(r!=="2")return {kind:"other"};let a=R(i);return !Array.isArray(a)||typeof a[0]!="string"?{kind:"other"}:{kind:"event",name:a[0],payload:a[1]}}function R(n){try{return JSON.parse(n)}catch{return null}}var Ve="/socket.io/?EIO=4&transport=websocket",_=class{constructor(e){this.options=e;l(this,"socket",null);l(this,"heartbeat",null);l(this,"ready",false);l(this,"closed",false);l(this,"heartbeatWindow",45e3);l(this,"factory");l(this,"setTimer");l(this,"clearTimer");this.factory=e.socketFactory??Xe,this.setTimer=e.setTimer??((t,r)=>setTimeout(t,r)),this.clearTimer=e.clearTimer??(t=>clearTimeout(t));}open(){if(this.socket||this.closed)return;let e=`${this.options.host.replace(/^http/,"ws").replace(/\/+$/,"")}${Ve}`,t;try{t=this.factory(e);}catch{this.options.onClosed(false);return}this.socket=t,t.onmessage=r=>this.receive(String(r.data)),t.onerror=()=>t.close(),t.onclose=()=>this.fell();}close(){this.closed=true,this.stopHeartbeat();let e=this.socket;this.socket=null,e?.close();}receive(e){let t=W(e);if(t.kind==="open"){this.armHeartbeat(t.pingInterval+t.pingTimeout),this.socket?.send(j(this.options.auth));return}if(t.kind==="ping"){this.armHeartbeat(),this.socket?.send(Y());return}if(t.kind==="connectError"||t.kind==="disconnect"){this.stopHeartbeat(),this.socket?.close();return}if(t.kind==="event"){if(t.name==="ready"){this.ready=true,this.options.onReady();return}if(t.name==="conversation.turn"){let r=t.payload?.turn;r&&this.options.onTurn(r);}}}fell(){this.stopHeartbeat();let e=this.ready;this.socket=null,this.ready=false,this.closed||this.options.onClosed(e);}armHeartbeat(e){e!==void 0&&(this.heartbeatWindow=e),this.stopHeartbeat(),this.heartbeat=this.setTimer(()=>this.socket?.close(),this.heartbeatWindow);}stopHeartbeat(){this.heartbeat!==null&&this.clearTimer(this.heartbeat),this.heartbeat=null;}};function Xe(n){let e=globalThis.WebSocket;if(!e)throw new v("no WebSocket");return new e(n)}var Ze=6e4;function Tt(n){let e=globalThis.document;if(!e)throw new P("prodantix chat requires a document; mount it in the browser");let t=n.mountPoint??e.createElement("div");n.mountPoint||e.body.append(t);let r=new T(n),i=new w(t,r,n.strings,n.appearance,{files:n.files,help:n.help}),a=n.appearance?.availability??E.availability,o,s=()=>{i.setOpenNow(N(a,new Date)),o=setTimeout(s,Ze);};s();let h=new Set,u,c=null,d=n.pollIntervalMs??15e3,p=g=>{h.has(g.id)||g.authorKind==="end_user"||(h.add(g.id),i.onIncomingTurn(g));},m=async()=>{if(!r.hasThread)return;let g=await r.load();if(g){for(let b of g.turns)p(b);h=new Set(g.turns.map(b=>b.id));}},C=()=>{u||d<=0||(u=setInterval(()=>void m(),d));},S=()=>{u&&clearInterval(u),u=void 0;},k=()=>{if(c||!n.socketHost)return;let g=r.socketAuth;g&&(c=new _({auth:g,host:n.socketHost,onClosed:b=>{c=null,C(),b&&k();},onReady:S,onTurn:p,socketFactory:n.socketFactory}),c.open());};return C(),k(),{close:()=>i.close(),destroy:()=>{S(),clearTimeout(o),c?.close(),c=null,i.close(),t.remove();},identify:g=>r.identify(g),open:()=>{i.open().then(k);}}}exports.ChatClient=T;exports.ChatPanel=w;exports.DEFAULT_APPEARANCE=E;exports.DEFAULT_APPEARANCE_SETTINGS=f;exports.mountChat=Tt;exports.panelStyles=q;exports.resolveAppearance=L;//# sourceMappingURL=chat.cjs.map
+}`}var Oe=/https?:\/\/[^\s<>"]+/g,Ue=/[.,;:!?)]$/,Ke=n=>{let e=n;for(;Ue.test(e);){let t=e.split("(").length-1,r=e.split(")").length-1;if(e.endsWith(")")&&t>=r)break;e=e.slice(0,-1);}return e};function ze(n,e){let t=0;for(let r of e.matchAll(Oe)){let i=r.index??0,a=Ke(r[0]);i>t&&n.append(e.slice(t,i));let o=document.createElement("a");o.href=a,o.target="_blank",o.rel="noopener noreferrer",o.textContent=a,n.append(o),t=i+a.length;}t<e.length&&n.append(e.slice(t));}var Be=["P","BR","STRONG","EM","A","UL","OL","LI"],De=n=>typeof n=="object"&&n!==null&&"html"in n&&typeof n.html=="string"&&"text"in n&&typeof n.text=="string",Ge=(n,e)=>e.name==="class"||e.name==="data-block-type"?true:n!=="A"?false:e.name==="target"||e.name==="rel"?true:e.name==="href"&&/^https?:\/\//i.test(e.value.trim()),qe=n=>[...n.querySelectorAll("*")].every(e=>Be.includes(e.tagName)&&[...e.attributes].every(t=>Ge(e.tagName,t)));function j(n,e="system"){let t=L(n),r=n.launcherPosition==="bottom_left"?"left":"right",i=n.accentColor;return `${`:host{all:initial;z-index:2147483000;--a:${i};--paper:#fff;--ink:#0f172a;--ink-3:rgba(0,0,0,.55);--fill:#f1f5f9;--hairline:#e2e8f0;--ink-2:rgba(0,0,0,.72);--online:oklch(53.8% 0.1274 163.23);color-scheme:${e==="system"?"light dark":e}}${Me(e)}*{box-sizing:border-box;font-family:system-ui,sans-serif}.launcher{z-index:2147483000;position:fixed;${r}:${n.launcherOffsetX}px;bottom:${n.launcherOffsetY}px;width:56px;height:56px;border-radius:28px;border:none;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;background:${i};color:#fff;font-size:24px;box-shadow:0 4px 12px rgba(0,0,0,.2)}.launcher:focus-visible{outline:3px solid #0b0e14;outline-offset:2px}.launcher{transition:background-color 120ms ease}.launcher:hover{background:color-mix(in srgb,#000 12%,${i})}.launcher:active{background:color-mix(in srgb,#000 20%,${i})}@media (prefers-reduced-motion:reduce){.launcher{transition:none}}.badge{position:absolute;top:-4px;right:-4px;min-width:20px;height:20px;border-radius:10px;background:#dc2626;color:#fff;font-size:12px;display:flex;align-items:center;justify-content:center;padding:0 4px}.badge[hidden]{display:none}.panel{z-index:2147483001;position:fixed;${r}:${n.launcherOffsetX}px;bottom:${n.launcherOffsetY+68}px;width:360px;max-width:calc(100vw - 40px);height:520px;max-height:calc(100vh - 120px);background:var(--paper);color:var(--ink);border-radius:12px;box-shadow:0 8px 32px rgba(0,0,0,.24);display:flex;flex-direction:column;overflow:hidden}.header{position:relative;padding:14px 16px;background:#0b0e14;color:#fff;display:flex;align-items:center;justify-content:space-between}.header h2{margin:0;font-size:15px}.header .faces{display:flex}.header .av{width:36px;height:36px;box-shadow:0 0 0 2px var(--a)}.header .av + .av{margin-left:-12px}.headmain{display:flex;flex-direction:column}.header .status{display:flex;align-items:center;gap:6px;margin:5px 0 0;font-size:12.5px;color:rgb(255 255 255 / 80%)}.header .status .live{flex:none;width:10px;height:10px;border-radius:50%;background:var(--online);box-shadow:0 0 0 2px var(--paper)}.panel.closed .status{display:none}.header .close{position:absolute;top:8px;right:8px}.close{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;padding:0;background:none;border:none;border-radius:8px;color:inherit;cursor:pointer;transition:background-color 120ms ease}.close svg{display:block;width:22px;height:22px}.close:hover{background:color-mix(in srgb,currentColor 14%,transparent)}.close:focus-visible{outline:2px solid currentColor;outline-offset:1px}.log{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:8px}.turn{max-width:80%;padding:8px 12px;border-radius:12px;font-size:14px}.turn.end_user{align-self:flex-end;background:${i};color:#fff}.turn.agent,.turn.ai{align-self:flex-start;background:var(--fill);color:var(--ink)}.turn.ai a{color:${i};text-decoration:underline;overflow-wrap:anywhere}.author{font-size:11px;opacity:.7;margin-bottom:2px}.turn[data-pending]{opacity:.6}.turn[data-failed]{opacity:1;box-shadow:inset 0 0 0 1px #dc2626}.retry{display:block;margin:5px 0 0;padding:0;background:none;border:0;color:inherit;font:inherit;font-size:11.5px;text-decoration:underline;cursor:pointer;opacity:.85}.away{display:flex;gap:10px;align-items:flex-start;margin:12px 12px 0;padding:10px 14px;font-size:13px;line-height:1.43;color:${i};background:color-mix(in srgb,${i}12%,transparent);border-radius:4px}.awayglyph{flex:none;width:16px;height:16px;margin-top:1px;border:1.5px solid currentColor;border-radius:50%}.empty{display:flex;flex-direction:column;gap:8px;padding:20px 16px}.empty h3{margin:0;font-size:18px;font-weight:640;letter-spacing:-.015em}.empty > p{margin:0 0 8px;font-size:13.5px;color:var(--ink-2)}.prompt{position:relative;display:flex;align-items:center;min-height:44px;padding:10px 14px;text-align:left;font-family:inherit;font-size:13.5px;font-weight:500;color:var(--ink);background:none;border:1px solid var(--hairline);border-radius:8px;cursor:pointer}.promptwords{min-width:0;overflow-wrap:anywhere}.promptwords > :last-child{margin-bottom:0}.prompt p{margin:0 0 16px;line-height:1.6}.prompt ul,.prompt ol{margin:0 0 16px;padding-left:32px}.prompt li{margin:8px 0;line-height:1.6}.prompt a{position:relative;z-index:1;color:${i};text-decoration:underline;overflow-wrap:anywhere}.promptpress{position:absolute;inset:0;padding:0;background:none;border:0;border-radius:inherit;cursor:pointer}.promptpress:focus-visible{outline:2px solid ${i};outline-offset:2px}.av{width:30px;height:30px;border-radius:50%;flex:none;display:inline-flex;align-items:center;justify-content:center;font-size:11.5px;font-weight:650;color:#fff;background:oklch(52% 0.17 22)}.av.bot{border-radius:9px;background:var(--fill);color:var(--ink)}.av img{width:100%;height:100%;display:block;object-fit:cover;border-radius:inherit}.composer{display:flex;gap:6px;padding:10px;border-top:1px solid var(--hairline)}.composer input{flex:1;min-width:0;height:36px;padding:0 12px;border:0;border-radius:8px;font-size:14px;background:var(--fill);color:var(--ink)}.composer input:focus-visible{outline:2px solid ${i}}.composer button{display:inline-flex;align-items:center;justify-content:center;gap:0;min-width:56px;height:36px;padding:0 14px;background:${i};color:#fff;border:none;border-radius:8px;cursor:pointer;font-family:inherit;font-size:13.5px;font-weight:550}.composer button:hover{background:color-mix(in srgb,#000 12%,${i})}.composer button:focus-visible{outline:2px solid var(--ink);outline-offset:2px}.composer button .sendglyph{display:none;width:17px;height:17px}.composer button:focus-visible{outline:2px solid #0b0e14}.powered{display:flex;align-items:center;justify-content:center;gap:4px;height:24px;font-size:11px;font-weight:500;color:var(--ink-3);text-decoration:none}.powered:hover{color:var(--ink-2)}.powered:focus-visible{outline:2px solid var(--ink);outline-offset:-2px}.powered img{width:12px;height:12px}@media (prefers-reduced-motion:no-preference){.panel{animation:rise 180ms ease-out}@keyframes rise{from{transform:translateY(8px);opacity:0}to{transform:none;opacity:1}}}.scrim,.grip{display:none}@media (max-width:770px){.panel{inset:auto 0 0;width:100%;max-width:none;height:86dvh;max-height:86dvh}:host .panel{border-bottom-left-radius:0;border-bottom-right-radius:0}.scrim{display:block;position:fixed;inset:0;z-index:2147483000;background:rgb(15 23 42/.24)}.grip{display:block;position:absolute;top:7px;left:calc(50% - 17px);width:34px;height:4px;border-radius:2px;background:currentColor;opacity:.45}.panel:not([data-dragging]){transition:translate .2s}.composer{padding-bottom:max(12px,env(safe-area-inset-bottom))}}`}${Pe[t.composerShape]}${Ae[t.skin]}${B(t.launcherShape,t.launcherFill,t.launcherContent,t.launcherSize)}${Ne[t.bubbleShape]}${_e[t.bubbleFill]}${Fe[t.namePlacement]}${t.nameAvatar?Ie:""}${t.dayDividers?Re:""}${He[t.stampPlacement]}${t.stampContent==="time_and_latency"?$e:""}`}var je=["end_user","agent","ai"];function Ye(){let n=globalThis.location;if(n)return {host:n.host,path:n.pathname,title:document.title}}var We='<svg viewBox="0 0 24 24" fill="currentColor" aria-hidden="true"><path d="M15.88 9.29 12 13.17 8.12 9.29a.996.996 0 0 0-1.41 0c-.39.39-.39 1.02 0 1.41l4.59 4.59c.39.39 1.02.39 1.41 0l4.59-4.59c.39-.39.39-1.02 0-1.41-.39-.38-1.03-.39-1.42 0"/></svg>',A=class{constructor(e,t,r={},i={},a={}){this.host=e;this.client=t;s(this,"root");s(this,"strings");s(this,"settings");s(this,"appearance");s(this,"launcher");s(this,"badge");s(this,"panel",null);s(this,"scrim",null);s(this,"lastFocused",null);s(this,"unread",0);s(this,"pendingTurns",0);s(this,"openNow");s(this,"styles");s(this,"scheme");s(this,"picked",null);s(this,"objectUrls",[]);s(this,"helpLoader");s(this,"kit",null);s(this,"kitLoad",null);s(this,"filesLoader");s(this,"filesKit",null);s(this,"filesLoad",null);s(this,"ticketsLoader");s(this,"ticketsLoad");this.strings={...we,...r},this.appearance={...T,...i},this.settings=L({...T,...i}),this.root=e.attachShadow({mode:a.shadowMode??"closed"}),this.openNow=_(this.appearance.availability,new Date),this.scheme=a.scheme,this.helpLoader=a.help,this.filesLoader=a.files,this.ticketsLoader=a.tickets,this.styles=Xe(this.root),this.paint(),this.launcher=document.createElement("button"),this.launcher.className="launcher",this.launcher.type="button",this.launcher.setAttribute("aria-haspopup","dialog"),this.launcher.addEventListener("click",()=>this.toggle()),this.badge=document.createElement("span"),this.badge.className="badge",this.badge.hidden=true,this.drawLauncher(),this.root.append(this.launcher);}drawLauncher(){if(this.launcher.setAttribute("aria-label",this.strings.launcherLabel),this.launcher.replaceChildren(),this.launcher.append(D(this.settings.launcherContent,this.strings,this.appearance.team,e=>this.client.avatarUrl(e))),this.settings.launcherShape==="pill"){let e=document.createElement("span");e.className="label",e.textContent=this.strings.launcherLabel,this.launcher.append(e);}this.launcher.append(this.badge),this.launcher.classList.toggle("closed",!this.openNow);}update(e,t){this.appearance={...T,...e},this.settings=L(this.appearance),t!==void 0&&(this.scheme=t),this.paint(),this.drawLauncher(),this.panel&&(this.close(),this.open());}paint(){this.styles(`${j(this.appearance,this.scheme)}${this.kit&&this.appearance.help?this.kit.HELP_CSS:""}${this.filesKit?this.filesKit.filesCss(this.appearance.attachments?.enabled===true,this.settings.composerShape):""}`);}loadKit(){return !this.appearance.help||!this.helpLoader?Promise.resolve(null):(this.kitLoad??(this.kitLoad=this.helpLoader().then(e=>(this.kit=e,this.paint(),e))),this.kitLoad)}loadFiles(){return this.filesLoader?(this.filesLoad??(this.filesLoad=this.filesLoader().then(e=>(this.filesKit=e,this.paint(),e))),this.filesLoad):Promise.resolve(null)}toggle(){this.panel?this.close():this.open();}setOpenNow(e){this.openNow=e,this.launcher.classList.toggle("closed",!e),this.panel?.classList.toggle("closed",!e);}async open(){if(this.panel)return;this.lastFocused=this.host.ownerDocument.activeElement,this.unread=0,this.renderBadge();let e=document.createElement("section");e.className=this.openNow?"panel":"panel closed",e.setAttribute("role","dialog"),e.setAttribute("aria-modal","true"),e.setAttribute("aria-label",this.strings.title);let t=document.createElement("div");t.className="header";let r=document.createElement("span");r.className="grip",r.setAttribute("aria-hidden","true"),t.append(r);let i=this.appearance.team??[];i.length>0&&t.append(H(i,this.strings,b=>this.client.avatarUrl(b)));let a=document.createElement("div");a.className="headmain";let o=document.createElement("h2");o.textContent=this.strings.title;let l=document.createElement("p");l.className="status";let h=document.createElement("span");h.className="live",h.setAttribute("aria-hidden","true"),l.append(h,this.strings.replyTime),a.append(o,l);let u=document.createElement("button");u.className="close",u.type="button",u.setAttribute("aria-label",this.strings.closeLabel),u.innerHTML=We,u.addEventListener("click",()=>this.close()),t.append(a,u);let c=document.createElement("div");c.className="log",c.setAttribute("role","log"),c.setAttribute("aria-live","polite"),c.setAttribute("aria-label",this.strings.title);let d=document.createElement("form");d.className="composer";let p=document.createElement("input");p.type="text",p.setAttribute("aria-label",this.strings.inputPlaceholder),p.placeholder=this.strings.inputPlaceholder;let m=document.createElement("button");m.type="submit",m.setAttribute("aria-label",this.strings.sendLabel),m.innerHTML='<svg class="sendglyph" aria-hidden="true" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4.5 12 20 4.5 15 20l-3.6-5.4L4.5 12Z"/></svg>';let E=document.createElement("span");E.className="sendtext",E.textContent=this.strings.sendLabel,m.append(E),d.append(p,m),d.addEventListener("submit",b=>{b.preventDefault(),this.submit(p,c);}),e.append(t,c,d),this.appearance.poweredBy&&e.append(Le(this.appearance.poweredBy,this.client.avatarUrl("/messenger-mark.png"))),e.addEventListener("keydown",b=>this.onKeydown(b,e,u));let S=document.createElement("div");S.className="scrim",S.addEventListener("click",()=>this.close()),this.root.append(S,e),this.panel=e,this.scrim=S,Ve(e,()=>this.close()),p.focus();let C=this.appearance.attachments,[g,,,x]=await Promise.all([this.client.load(),this.loadKit(),C?.enabled&&this.client.upload?this.loadFiles():null,this.ticketsLoad??(this.ticketsLoad=this.ticketsLoader?.())]);if(g?.turns.some(b=>b.attachments?.length)&&await this.loadFiles(),this.panel!==e)return;this.filesKit&&C?.enabled&&this.client.upload&&this.filesKit.attachField({attachLabel:this.strings.attachLabel,fileRefusal:this.strings.fileRefusal,hold:b=>{this.picked=b;},objectUrl:b=>this.objectUrl(b),removeFileLabel:this.strings.removeFileLabel,root:this.root},d,p,c,C);let v=this.helpHost();v?.placement==="tab"&&v.host.source.collections&&v.host.source.collectionArticles&&v.kit.helpTab(v.host),v?.placement==="while_typing"&&v.kit.whileTyping(v.host,p,d),x&&this.appearance.tickets&&x.ticketsTab(e,this.client,this.appearance.tickets.words),g&&g.turns.length>0?this.renderThread(c,g):this.renderFirstRun(c,p),this.openNow||this.renderAway(t);}renderFirstRun(e,t){let r=document.createElement("div");r.className="empty";let i=document.createElement("h3");i.textContent=this.appearance.greeting.trim()||this.strings.emptyTitle,r.append(i);let a=this.helpHost();if(a?.placement==="first_view")a.kit.firstView(a.host,r);else {let l=document.createElement("p");l.textContent=this.strings.emptyBody,r.append(l);}this.appearance.starterPrompts.filter(De).forEach((l,h)=>{let u=document.createElement("div");u.className="prompt";let c=document.createElement("div");c.className="promptwords",c.id=`prompt-${h}`;let d=document.createElement("template");d.innerHTML=l.html,qe(d.content)?c.append(d.content):c.textContent=l.text;for(let m of c.querySelectorAll("a"))m.target="_blank",m.rel="noopener noreferrer";let p=document.createElement("button");p.className="promptpress",p.type="button",p.setAttribute("aria-labelledby",c.id),p.addEventListener("click",()=>{t.value=l.text,this.submit(t,e);}),u.append(c,p),r.append(u);}),e.replaceChildren(r);}helpHost(){let e=this.appearance.help,{kit:t,panel:r}=this,i=e&&t&&r?t.hostOf(this.client,{close:()=>this.close(),closeLabel:this.strings.closeLabel,panel:r,scheme:this.scheme,words:e.words}):null;return i&&t&&e?{host:i,kit:t,placement:e.placement}:null}renderAway(e){let t=document.createElement("div");t.className="away";let r=document.createElement("span");r.className="awayglyph",r.setAttribute("aria-hidden","true");let i=document.createElement("span");i.textContent=this.appearance.awayMessage.trim()||this.strings.awayBody,t.append(r,i),e.after(t);}objectUrl(e){let t=URL.createObjectURL(e);return this.objectUrls.push(t),t}close(){if(this.panel){this.panel.remove(),this.scrim?.remove(),this.panel=null,this.scrim=null,this.picked=null;for(let e of this.objectUrls)URL.revokeObjectURL(e);this.objectUrls=[],this.lastFocused instanceof HTMLElement?this.lastFocused.focus():this.launcher.focus();}}onIncomingTurn(e){if(this.panel&&e.attachments?.length&&!this.filesKit&&this.filesLoader){this.loadFiles().then(()=>this.takeTurn(e));return}this.takeTurn(e);}takeTurn(e){if(this.panel){let t=this.panel.querySelector(".log");t instanceof HTMLElement&&!this.hasTurn(t,e.id)&&this.appendTurn(t,e);return}e.authorKind!=="end_user"&&(this.unread+=1,this.renderBadge());}async submit(e,t){let r=e.value.trim(),i=this.picked;if(!(!r&&!i)){e.value="",this.picked=null;for(let a of this.root.querySelectorAll(".file,.ferr,.hsugg"))a.remove();await this.sendBody(t,r,i);}}async sendBody(e,t,r=null){e.querySelector(".empty")?.remove(),this.pendingTurns+=1;let i=this.appendTurn(e,{authorId:null,authorKind:"end_user",body:t,createdAt:new Date().toISOString(),id:`pending-${this.pendingTurns}`},r);i.setAttribute("data-pending","");let a=r?await this.client.upload?.(r):void 0,o=a===null?null:await this.client.send(t,Ye(),a?[a.id]:void 0);if(i.removeAttribute("data-pending"),o){i.dataset.turnId=o.id;return}this.markFailed(e,i,t,r);}markFailed(e,t,r,i){t.setAttribute("data-failed","");let a=document.createElement("button");a.type="button",a.className="retry",a.textContent=this.strings.retryLabel,a.addEventListener("click",()=>{t.remove(),this.sendBody(e,r,i);}),(t.querySelector(".body")??t).append(a);}hasTurn(e,t){for(let r of e.children)if(r instanceof HTMLElement&&r.dataset.turnId===t)return  true;return  false}renderThread(e,t){e.replaceChildren();for(let r of t.turns)this.appendTurn(e,r);}appendTurn(e,t,r=null){e.querySelector(".empty")?.remove();let i=je.includes(t.authorKind)?t.authorKind:"agent",a=this.settings,o=document.createElement("div");if(o.className=`turn ${i}`,o.dataset.turnId=t.id,i!=="end_user"&&a.nameAvatar){let d=document.createElement("span");if(d.className=i==="ai"?"av bot":"av",d.setAttribute("aria-hidden","true"),i==="agent"&&t.authorAvatarUrl){let p=document.createElement("img");p.alt="",p.src=this.client.avatarUrl(t.authorAvatarUrl),d.append(p);}else {d.textContent=i==="ai"?this.strings.aiLabel:z(this.agentName(t));let p=i==="agent"?this.appearance.team?.find(m=>m.name===t.authorName)?.tone:void 0;p&&(d.style.background=p);}o.append(d);}let h=document.createElement("div");if(h.className="body",i==="end_user"){let d=this.filesKit,p=m=>this.objectUrl(m);r&&d?.drawFile(h,r.name,r.type,r.size,Promise.resolve(r),p);for(let m of t.attachments??[])d?.drawFile(h,m.name,m.contentType,m.bytes,this.client.file?.(m.url)??Promise.resolve(null),p);}let u=i!=="end_user"&&a.namePlacement!=="hidden",c=document.createElement("div");if(i==="ai"?ze(c,t.body):c.textContent=t.body,u||i==="ai"&&a.namePlacement==="hidden"){let d=document.createElement("div");d.className=i==="ai"?"author ai":"author",d.textContent=i==="ai"?this.strings.aiLabel:this.agentName(t),a.stampPlacement==="beside_name"&&d.append(this.stamp(t)),a.namePlacement==="inline"?(d.classList.add("below"),h.append(c,d)):h.append(d,c);}else t.body&&h.append(c);return a.stampPlacement==="under_turn"&&h.append(this.stamp(t)),o.append(h),e.append(o),e.scrollTop=e.scrollHeight,o}agentName(e){return e.authorName||this.strings.agentLabel}stamp(e){let t=document.createElement("span");return t.className="stamp",t.textContent=this.strings.timeLabel(e.createdAt),t}onKeydown(e,t,r){if(e.key==="Escape"){e.preventDefault(),this.close();return}if(e.key!=="Tab")return;let i=[...t.querySelectorAll('button, input, a[href], [tabindex]:not([tabindex="-1"])')].filter(h=>!h.closest("[hidden]")&&!h.hidden);if(i.length===0)return;let a=i[0],o=i[i.length-1],l=this.root.activeElement;e.shiftKey&&l===a?(e.preventDefault(),o.focus()):!e.shiftKey&&l===o?(e.preventDefault(),a.focus()):l===null&&(e.preventDefault(),r.focus());}renderBadge(){this.unread>0?(this.badge.hidden=false,this.badge.textContent=String(this.unread),this.launcher.setAttribute("aria-label",`${this.strings.launcherLabel}, ${this.strings.unreadLabel(this.unread)}`)):(this.badge.hidden=true,this.badge.textContent="",this.launcher.setAttribute("aria-label",this.strings.launcherLabel));}},Je="(max-width: 770px)";function Ve(n,e){let t=null;n.addEventListener("pointerdown",i=>{if(t||i.button!==0||!globalThis.matchMedia?.(Je).matches)return;let a=i.target;if(!a?.closest("a, button, input, textarea, iframe")){for(;a&&a!==n;a=a.parentElement)if(a.scrollTop>0)return;t={at:i.timeStamp,id:i.pointerId,offset:0,startY:i.clientY},n.setPointerCapture?.(i.pointerId),n.dataset.dragging="";}}),n.addEventListener("pointermove",i=>{if(t?.id!==i.pointerId)return;let a=i.clientY-t.startY;t.offset=a>=0?a:-16*(1-Math.exp(a/48)),n.style.translate=`0 ${t.offset}px`;});let r=i=>{let a=t;if(a?.id!==i.pointerId)return;t=null,delete n.dataset.dragging;let o=a.offset>Math.min(72,n.getBoundingClientRect().height*.4),l=a.offset/Math.max(1,i.timeStamp-a.at)>.5&&a.offset>16;o||l?e():n.style.translate="";};n.addEventListener("pointerup",r),n.addEventListener("pointercancel",r);}var Xe=n=>{if(typeof CSSStyleSheet=="function"&&"adoptedStyleSheets"in n&&"replaceSync"in CSSStyleSheet.prototype){let t=new CSSStyleSheet;return n.adoptedStyleSheets=[t],r=>t.replaceSync(r)}let e=document.createElement("style");return n.append(e),t=>{e.textContent=t;}};function Y(n){return `40${JSON.stringify(n)}`}function W(){return "3"}function J(n){let e=n.charAt(0),t=n.slice(1);if(e==="2")return {kind:"ping"};if(e==="1")return {kind:"disconnect"};if(e==="0"){let o=$(t);return {kind:"open",pingInterval:typeof o?.pingInterval=="number"?o.pingInterval:25e3,pingTimeout:typeof o?.pingTimeout=="number"?o.pingTimeout:2e4}}if(e!=="4")return {kind:"other"};let r=t.charAt(0),i=t.slice(1);if(r==="0")return {kind:"connected"};if(r==="1")return {kind:"disconnect"};if(r==="4"){let o=$(i);return {kind:"connectError",message:typeof o?.message=="string"?o.message:"refused"}}if(r!=="2")return {kind:"other"};let a=$(i);return !Array.isArray(a)||typeof a[0]!="string"?{kind:"other"}:{kind:"event",name:a[0],payload:a[1]}}function $(n){try{return JSON.parse(n)}catch{return null}}var Ze="/socket.io/?EIO=4&transport=websocket",F=class{constructor(e){this.options=e;s(this,"socket",null);s(this,"heartbeat",null);s(this,"ready",false);s(this,"closed",false);s(this,"heartbeatWindow",45e3);s(this,"factory");s(this,"setTimer");s(this,"clearTimer");this.factory=e.socketFactory??Qe,this.setTimer=e.setTimer??((t,r)=>setTimeout(t,r)),this.clearTimer=e.clearTimer??(t=>clearTimeout(t));}open(){if(this.socket||this.closed)return;let e=`${this.options.host.replace(/^http/,"ws").replace(/\/+$/,"")}${Ze}`,t;try{t=this.factory(e);}catch{this.options.onClosed(false);return}this.socket=t,t.onmessage=r=>this.receive(String(r.data)),t.onerror=()=>t.close(),t.onclose=()=>this.fell();}close(){this.closed=true,this.stopHeartbeat();let e=this.socket;this.socket=null,e?.close();}receive(e){let t=J(e);if(t.kind==="open"){this.armHeartbeat(t.pingInterval+t.pingTimeout),this.socket?.send(Y(this.options.auth));return}if(t.kind==="ping"){this.armHeartbeat(),this.socket?.send(W());return}if(t.kind==="connectError"||t.kind==="disconnect"){this.stopHeartbeat(),this.socket?.close();return}if(t.kind==="event"){if(t.name==="ready"){this.ready=true,this.options.onReady();return}if(t.name==="conversation.turn"){let r=t.payload?.turn;r&&this.options.onTurn(r);}}}fell(){this.stopHeartbeat();let e=this.ready;this.socket=null,this.ready=false,this.closed||this.options.onClosed(e);}armHeartbeat(e){e!==void 0&&(this.heartbeatWindow=e),this.stopHeartbeat(),this.heartbeat=this.setTimer(()=>this.socket?.close(),this.heartbeatWindow);}stopHeartbeat(){this.heartbeat!==null&&this.clearTimer(this.heartbeat),this.heartbeat=null;}};function Qe(n){let e=globalThis.WebSocket;if(!e)throw new k("no WebSocket");return new e(n)}var et=6e4;function Lt(n){let e=globalThis.document;if(!e)throw new N("prodantix chat requires a document; mount it in the browser");let t=n.mountPoint??e.createElement("div");n.mountPoint||e.body.append(t);let r=new w(n),i=new A(t,r,n.strings,n.appearance,{files:n.files,help:n.help,tickets:n.tickets}),a=n.appearance?.availability??T.availability,o,l=()=>{i.setOpenNow(_(a,new Date)),o=setTimeout(l,et);};l();let h=new Set,u,c=null,d=n.pollIntervalMs??15e3,p=g=>{h.has(g.id)||g.authorKind==="end_user"||(h.add(g.id),i.onIncomingTurn(g));},m=async()=>{if(!r.hasThread)return;let g=await r.load();if(g){for(let x of g.turns)p(x);h=new Set(g.turns.map(x=>x.id));}},E=()=>{u||d<=0||(u=setInterval(()=>void m(),d));},S=()=>{u&&clearInterval(u),u=void 0;},C=()=>{if(c||!n.socketHost)return;let g=r.socketAuth;g&&(c=new F({auth:g,host:n.socketHost,onClosed:x=>{c=null,E(),x&&C();},onReady:S,onTurn:p,socketFactory:n.socketFactory}),c.open());};return E(),C(),{close:()=>i.close(),destroy:()=>{S(),clearTimeout(o),c?.close(),c=null,i.close(),t.remove();},identify:g=>r.identify(g),open:()=>{i.open().then(C);}}}
+exports.ChatClient=w;exports.ChatPanel=A;exports.DEFAULT_APPEARANCE=T;exports.DEFAULT_APPEARANCE_SETTINGS=f;exports.mountChat=Lt;exports.panelStyles=j;exports.resolveAppearance=L;//# sourceMappingURL=chat.cjs.map
 //# sourceMappingURL=chat.cjs.map

package/dist/chat.d.cts

@@ -1,12 +1,13 @@
-import { A as ArticleHit, a as ArticleCollection, H as HelpWords, M as MessengerAttachments, b as AppearanceSettings, C as ChatThread, P as PageContext, c as ChatTurn, d as ChatUpload, e as MessengerConfig, f as ChatIdentity, g as ChatClientOptions } from './config-g14Jiv1t.cjs';
-export { B as BubbleFill, h as BubbleShape, i as ChatAttachment, j as ChatClient, k as ChatStorage, l as ComposerShape, D as DEFAULT_APPEARANCE_SETTINGS, F as FileFetchLike, m as FileResponseLike, L as LauncherContent, n as LauncherFill, o as LauncherShape, p as LauncherSize, q as MessengerSkin, N as NamePlacement, S as StampContent, r as StampPlacement, s as resolveAppearance } from './config-g14Jiv1t.cjs';
-import { S as SocketFactory } from './types-Q2VNlJbG.cjs';
+import { A as ArticleRef, a as ArticleReaction, b as ArticleHit, c as ArticleCollection, H as HelpWords, M as MessengerAttachments, d as AppearanceSettings, T as TicketWords, C as ChatThread, P as PageContext, e as ChatTurn, f as ChatUpload, g as ChatIdentity, h as MessengerConfig, i as ChatClientOptions } from './config-Dxf1vAMu.cjs';
+export { B as BubbleFill, j as BubbleShape, k as ChatAttachment, l as ChatClient, m as ChatStorage, n as ComposerShape, D as DEFAULT_APPEARANCE_SETTINGS, F as FileFetchLike, o as FileResponseLike, L as LauncherContent, p as LauncherFill, q as LauncherShape, r as LauncherSize, s as MessengerSkin, N as NamePlacement, S as StampContent, t as StampPlacement, u as resolveAppearance } from './config-Dxf1vAMu.cjs';
+import { S as SocketFactory } from './types-BUXFV_aE.cjs';
 import './http-BCh716Vs.cjs';
 
 declare const SEARCH_PAUSE_MS = 300;
 declare const TYPED_MINIMUM = 3;
 declare const SUGGESTED = 3;
-declare const HELP_CSS = "[hidden]{display:none!important}.hsearch{display:flex;align-items:center;gap:8px;height:40px;padding:0 12px;color:var(--ink-3);border:1px solid var(--hairline);border-radius:10px}.hsearch:focus-within{border-color:var(--a);box-shadow:0 0 0 3px color-mix(in srgb,var(--a) 20%,transparent)}.hsearch input{flex:1;min-width:0;height:100%;padding:0;border:0;outline:0;background:none;font:inherit;font-size:14px;color:var(--ink)}.hsearch input::placeholder{color:var(--ink-3)}.hsearch svg,.hrow svg{display:block;flex:none;width:16px;height:16px;fill:currentColor}.hlabel{margin:6px 0 0;font-size:12px;font-weight:600;color:var(--ink-3)}.hrows{display:flex;flex-direction:column}.hrow{display:flex;align-items:center;gap:10px;width:100%;padding:10px 2px;font:inherit;font-size:14px;color:var(--ink);text-align:left;background:none;border:0;border-bottom:1px solid var(--hairline);cursor:pointer}.hrow span{flex:1;min-width:0}.hrow small{font-size:12px;color:var(--ink-3)}.hrow svg{color:var(--ink-3)}.hrow:focus-visible{outline:2px solid var(--a);outline-offset:-2px}.hnone{margin:0;padding:10px 2px;font-size:13.5px;color:var(--ink-2)}.hview{flex:1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:16px}.htabs{display:grid;grid-template-columns:1fr 1fr;border-top:1px solid var(--hairline)}.htab{display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 0 10px;font:inherit;font-size:11.5px;font-weight:550;color:var(--ink-3);background:none;border:0;cursor:pointer}.htab[aria-selected=\"true\"]{color:var(--a)}.htab svg{display:block;width:22px;height:22px;fill:currentColor}.htab:focus-visible{outline:2px solid var(--a);outline-offset:-2px}.hsugg{margin:0 10px 8px;padding:10px 12px 4px;border:1px solid var(--hairline);border-radius:10px}.hsugg p{margin:0 0 4px;font-size:12px;font-weight:600;color:var(--ink-3)}.hsugg .hrow{padding:8px 0;font-size:13.5px}.hsugg .hrow:last-child{border-bottom:0}.hreader{flex:1;min-height:0;display:flex;flex-direction:column}.hbar{flex:none;display:flex;align-items:center;gap:6px;height:52px;padding:0 8px;border-bottom:1px solid var(--hairline)}.hbar b{flex:1;min-width:0;font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.hbtn{display:grid;place-items:center;flex:none;width:32px;height:32px;padding:0;border:0;border-radius:8px;background:none;color:var(--ink);cursor:pointer}.hbtn svg{display:block;width:20px;height:20px;fill:currentColor}.hbtn:hover{background:color-mix(in srgb,currentColor 14%,transparent)}.hbtn:focus-visible{outline:2px solid var(--a)}.hreader iframe{flex:1;min-height:0;width:100%;border:0}.hblocked{flex:1;display:flex;flex-direction:column;gap:8px;padding:20px 18px}.hblocked h3{margin:0;font-size:18px;font-weight:640;letter-spacing:-.015em}.hblocked a{font-size:14px;color:var(--ink);text-decoration:underline}.hmore{flex:none;display:flex;align-items:center;justify-content:space-between;gap:10px;margin:6px 18px 16px;padding:12px 14px;font-size:13.5px;background:var(--fill);border-radius:10px}.hmore button{padding:7px 14px;font:inherit;font-size:13px;font-weight:600;color:#fff;white-space:nowrap;background:var(--a);border:0;border-radius:8px;cursor:pointer}.hmore button:focus-visible{outline:2px solid var(--ink);outline-offset:2px}.hrow,.htab,.hmore,.hlabel,.hnone,.hsugg p{line-height:1.45}";
+declare const REACTIONS: readonly ArticleReaction[];
+declare const HELP_CSS = "[hidden]{display:none!important}.hsearch{display:flex;align-items:center;gap:8px;height:40px;padding:0 12px;color:var(--ink-3);border:1px solid var(--hairline);border-radius:10px}.hsearch:focus-within{border-color:var(--a);box-shadow:0 0 0 3px color-mix(in srgb,var(--a) 20%,transparent)}.hsearch input{flex:1;min-width:0;height:100%;padding:0;border:0;outline:0;background:none;font:inherit;font-size:14px;color:var(--ink)}.hsearch input::placeholder{color:var(--ink-3)}.hsearch svg,.hrow svg{display:block;flex:none;width:16px;height:16px;fill:currentColor}.hlabel{margin:6px 0 0;font-size:12px;font-weight:600;color:var(--ink-3)}.hrows{display:flex;flex-direction:column}.hrow{display:flex;align-items:center;gap:10px;width:100%;padding:10px 2px;font:inherit;font-size:14px;color:var(--ink);text-align:left;background:none;border:0;border-bottom:1px solid var(--hairline);cursor:pointer}.hrow span{flex:1;min-width:0}.hrow small{font-size:12px;color:var(--ink-3)}.hrow svg{color:var(--ink-3)}.hrow:focus-visible{outline:2px solid var(--a);outline-offset:-2px}.hnone{margin:0;padding:10px 2px;font-size:13.5px;color:var(--ink-2)}.hview{flex:1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:16px}.htabs{display:grid;grid-template-columns:1fr 1fr;border-top:1px solid var(--hairline)}.htab{display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 0 10px;font:inherit;font-size:11.5px;font-weight:550;color:var(--ink-3);background:none;border:0;cursor:pointer}.htab[aria-selected=\"true\"]{color:var(--a)}.htab svg{display:block;width:22px;height:22px;fill:currentColor}.htab:focus-visible{outline:2px solid var(--a);outline-offset:-2px}.hsugg{margin:0 10px 8px;padding:10px 12px 4px;border:1px solid var(--hairline);border-radius:10px}.hsugg p{margin:0 0 4px;font-size:12px;font-weight:600;color:var(--ink-3)}.hsugg .hrow{padding:8px 0;font-size:13.5px}.hsugg .hrow:last-child{border-bottom:0}.hreader{flex:1;min-height:0;display:flex;flex-direction:column}.hbar{flex:none;display:flex;align-items:center;gap:6px;height:52px;padding:0 8px;border-bottom:1px solid var(--hairline)}.hbar b{flex:1;min-width:0;font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.hbtn{display:grid;place-items:center;flex:none;width:32px;height:32px;padding:0;border:0;border-radius:8px;background:none;color:var(--ink);cursor:pointer}.hbtn svg{display:block;width:20px;height:20px;fill:currentColor}.hbtn:hover{background:color-mix(in srgb,currentColor 14%,transparent)}.hbtn:focus-visible{outline:2px solid var(--a)}.hreader iframe{flex:1;min-height:0;width:100%;border:0}.hblocked{flex:1;display:flex;flex-direction:column;gap:8px;padding:20px 18px}.hblocked h3{margin:0;font-size:18px;font-weight:640;letter-spacing:-.015em}.hblocked a{font-size:14px;color:var(--ink);text-decoration:underline}.hmore{flex:none;display:flex;align-items:center;justify-content:space-between;gap:10px;margin:6px 18px 16px;padding:12px 14px;font-size:13.5px;background:var(--fill);border-radius:10px}.hmore button{padding:7px 14px;font:inherit;font-size:13px;font-weight:600;color:#fff;white-space:nowrap;background:var(--a);border:0;border-radius:8px;cursor:pointer}.hmore button:focus-visible{outline:2px solid var(--ink);outline-offset:2px}.hreact{flex:none;display:flex;align-items:center;justify-content:space-between;gap:10px;margin:10px 18px 0}.hask{font-size:13.5px;line-height:1.45;color:var(--ink-2)}.hfaces{display:flex;gap:6px}.hface{display:grid;place-items:center;width:44px;height:44px;padding:0;border:0;border-radius:10px;background:none;color:var(--ink-3);cursor:pointer}.hface svg{width:24px;height:24px}.hface:hover{color:var(--ink);background:color-mix(in srgb,currentColor 10%,transparent)}.hface[aria-pressed=\"true\"]{color:var(--a);background:color-mix(in srgb,var(--a) 14%,transparent)}.hface:focus-visible{outline:2px solid var(--a);outline-offset:2px}.hrow,.htab,.hmore,.hlabel,.hnone,.hsugg p{line-height:1.45}";
 declare function searchBox(words: HelpWords, onWords: (words: string) => void): HTMLElement;
 declare function paused(run: (words: string) => void): (words: string) => void;
 declare const isReadable: (hit: ArticleHit) => boolean;
@@ -16,31 +17,43 @@ declare function emptyRows(): HTMLElement;
 declare function helpTabs(words: HelpWords, onPick: (help: boolean) => void): HTMLElement;
 declare function suggestions(words: HelpWords, hits: readonly ArticleHit[], onOpen: (hit: ArticleHit) => void): HTMLElement;
 interface ReaderControls {
+    address: Promise<string | null> | string;
     back: () => void;
     close: () => void;
     messageUs: () => void;
+    react?: (reaction: ArticleReaction) => Promise<boolean>;
 }
+declare function faces(words: HelpWords, react: (reaction: ArticleReaction) => Promise<boolean>): HTMLElement;
 declare function frameAddress(embedUrl: string, scheme: 'dark' | 'light'): string;
 declare function reader(hit: ArticleHit, words: HelpWords, closeLabel: string, scheme: 'dark' | 'light', controls: ReaderControls): HTMLElement;
 interface HelpSource {
+    articleFrame?(article: ArticleRef): Promise<string | null>;
     articles?(query: string): Promise<ArticleHit[]>;
     popularArticles?(): Promise<ArticleHit[]>;
     collections?(): Promise<ArticleCollection[]>;
     collectionArticles?(collection: string): Promise<ArticleHit[]>;
 }
-type HelpRead = <T>(suffix: string, params: Record<string, string>) => Promise<T | null>;
+type HelpRead = <T>(suffix: string, params: Record<string, string>, body?: Record<string, string>) => Promise<T | null>;
 declare function helpReads(read: HelpRead): Required<HelpSource>;
+interface ArticleFeedback {
+    cameFrom(article: ArticleRef): void;
+    opened(article: ArticleRef): Promise<boolean>;
+    react(article: ArticleRef, reaction: ArticleReaction): Promise<boolean>;
+}
 interface HelpHost {
     close: () => void;
     closeLabel: string;
+    feedback?: ArticleFeedback;
     panel: HTMLElement;
     scheme: 'dark' | 'light' | 'system' | undefined;
     source: HelpSource;
     words: HelpWords;
 }
 type HelpClient = HelpSource & {
+    cameFrom?: (article: ArticleRef) => void;
     helpCentre?: HelpRead;
 };
+declare const feedbackOf: (client: HelpClient) => ArticleFeedback | undefined;
 declare function hostOf(client: HelpClient, lent: Omit<HelpHost, 'source'>): HelpHost | null;
 declare function setHelping(panel: HTMLElement, helping: boolean): void;
 declare function showArticle(host: HelpHost, hit: ArticleHit): void;
@@ -48,11 +61,13 @@ declare function firstView(host: HelpHost, empty: HTMLElement): void;
 declare function helpTab(host: HelpHost): void;
 declare function whileTyping(host: HelpHost, input: HTMLInputElement, composer: HTMLElement): void;
 
+type Articles_ArticleFeedback = ArticleFeedback;
 declare const Articles_HELP_CSS: typeof HELP_CSS;
 type Articles_HelpClient = HelpClient;
 type Articles_HelpHost = HelpHost;
 type Articles_HelpRead = HelpRead;
 type Articles_HelpSource = HelpSource;
+declare const Articles_REACTIONS: typeof REACTIONS;
 type Articles_ReaderControls = ReaderControls;
 declare const Articles_SEARCH_PAUSE_MS: typeof SEARCH_PAUSE_MS;
 declare const Articles_SUGGESTED: typeof SUGGESTED;
@@ -60,6 +75,8 @@ declare const Articles_TYPED_MINIMUM: typeof TYPED_MINIMUM;
 declare const Articles_articleRows: typeof articleRows;
 declare const Articles_collectionRows: typeof collectionRows;
 declare const Articles_emptyRows: typeof emptyRows;
+declare const Articles_faces: typeof faces;
+declare const Articles_feedbackOf: typeof feedbackOf;
 declare const Articles_firstView: typeof firstView;
 declare const Articles_frameAddress: typeof frameAddress;
 declare const Articles_helpReads: typeof helpReads;
@@ -75,7 +92,7 @@ declare const Articles_showArticle: typeof showArticle;
 declare const Articles_suggestions: typeof suggestions;
 declare const Articles_whileTyping: typeof whileTyping;
 declare namespace Articles {
-  export { Articles_HELP_CSS as HELP_CSS, type Articles_HelpClient as HelpClient, type Articles_HelpHost as HelpHost, type Articles_HelpRead as HelpRead, type Articles_HelpSource as HelpSource, type Articles_ReaderControls as ReaderControls, Articles_SEARCH_PAUSE_MS as SEARCH_PAUSE_MS, Articles_SUGGESTED as SUGGESTED, Articles_TYPED_MINIMUM as TYPED_MINIMUM, Articles_articleRows as articleRows, Articles_collectionRows as collectionRows, Articles_emptyRows as emptyRows, Articles_firstView as firstView, Articles_frameAddress as frameAddress, Articles_helpReads as helpReads, Articles_helpTab as helpTab, Articles_helpTabs as helpTabs, Articles_hostOf as hostOf, Articles_isReadable as isReadable, Articles_paused as paused, Articles_reader as reader, Articles_searchBox as searchBox, Articles_setHelping as setHelping, Articles_showArticle as showArticle, Articles_suggestions as suggestions, Articles_whileTyping as whileTyping };
+  export { type Articles_ArticleFeedback as ArticleFeedback, Articles_HELP_CSS as HELP_CSS, type Articles_HelpClient as HelpClient, type Articles_HelpHost as HelpHost, type Articles_HelpRead as HelpRead, type Articles_HelpSource as HelpSource, Articles_REACTIONS as REACTIONS, type Articles_ReaderControls as ReaderControls, Articles_SEARCH_PAUSE_MS as SEARCH_PAUSE_MS, Articles_SUGGESTED as SUGGESTED, Articles_TYPED_MINIMUM as TYPED_MINIMUM, Articles_articleRows as articleRows, Articles_collectionRows as collectionRows, Articles_emptyRows as emptyRows, Articles_faces as faces, Articles_feedbackOf as feedbackOf, Articles_firstView as firstView, Articles_frameAddress as frameAddress, Articles_helpReads as helpReads, Articles_helpTab as helpTab, Articles_helpTabs as helpTabs, Articles_hostOf as hostOf, Articles_isReadable as isReadable, Articles_paused as paused, Articles_reader as reader, Articles_searchBox as searchBox, Articles_setHelping as setHelping, Articles_showArticle as showArticle, Articles_suggestions as suggestions, Articles_whileTyping as whileTyping };
 }
 
 declare const filesCss: (taking: boolean, composerShape: AppearanceSettings["composerShape"]) => string;
@@ -100,6 +117,64 @@ declare namespace Files {
   export { type Files_FilesHost as FilesHost, Files_attachField as attachField, Files_drawFile as drawFile, Files_filesCss as filesCss, Files_sizeOf as sizeOf };
 }
 
+declare const POLL_MS = 15000;
+type FieldType = 'boolean' | 'currency' | 'date' | 'enum' | 'long_text' | 'multi_enum' | 'number' | 'phone' | 'text' | 'url';
+interface FormField {
+    key: string;
+    label: string;
+    attributeType: FieldType;
+    options: {
+        value: string;
+        label: string;
+    }[];
+    required: boolean;
+}
+interface TicketForm {
+    typeId: string;
+    name: string;
+    description: string | null;
+    fields: FormField[];
+}
+interface CustomerTicket {
+    number: number;
+    title: string;
+    typeName: string;
+    stateLabel: string;
+    conversationId: string | null;
+    updatedAt: string;
+}
+interface Opened {
+    conversationId: string;
+    token: string;
+}
+declare const TICKETS_CSS = "[hidden]{display:none!important}.htabs{display:grid;grid-auto-flow:column;grid-auto-columns:1fr;grid-template-columns:none;border-top:1px solid var(--hairline)}.htab{display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 0 10px;font:inherit;font-size:11.5px;font-weight:550;line-height:1.45;color:var(--ink-3);background:none;border:0;cursor:pointer}.htab[aria-selected=\"true\"]{color:var(--a)}.htab svg{display:block;width:22px;height:22px;fill:currentColor}.htab:focus-visible{outline:2px solid var(--a);outline-offset:-2px}.tview{flex:1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:16px}.tview h3{margin:0;font-size:16px;font-weight:640}.tbar{display:flex;align-items:center;gap:6px}.tbar h3{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.tback{display:grid;place-items:center;flex:none;width:44px;height:44px;padding:0;border:0;border-radius:8px;background:none;color:var(--ink);cursor:pointer}.tback svg{width:20px;height:20px;fill:currentColor}.tback:focus-visible{outline:2px solid var(--a)}.trow{display:flex;flex-direction:column;gap:2px;width:100%;min-height:44px;padding:10px 2px;font:inherit;font-size:14px;line-height:1.45;color:var(--ink);text-align:left;background:none;border:0;border-bottom:1px solid var(--hairline);cursor:pointer}.trow small{font-size:12px;color:var(--ink-3)}.trow:focus-visible{outline:2px solid var(--a);outline-offset:-2px}.tnote{margin:0;font-size:13.5px;line-height:1.45;color:var(--ink-2)}.tform{display:flex;flex-direction:column;gap:10px}.tform label{display:flex;flex-direction:column;gap:4px;font-size:12.5px;font-weight:600;color:var(--ink-2)}.tform label.tcheck{flex-direction:row;align-items:center;gap:8px}.tform input,.tform select,.tform textarea{min-height:44px;padding:8px 12px;font:inherit;font-size:14px;font-weight:400;color:var(--ink);background:var(--fill);border:1px solid var(--hairline);border-radius:8px}.tform textarea{min-height:88px;resize:vertical}.tform input[type=\"checkbox\"]{min-height:0;width:20px;height:20px}.tform :focus-visible{outline:2px solid var(--a);outline-offset:1px}.tsend{align-self:flex-start;min-height:44px;padding:0 18px;font:inherit;font-size:14px;font-weight:600;color:#fff;background:var(--a);border:0;border-radius:8px;cursor:pointer}.tsend:disabled{opacity:.6;cursor:default}.tsend:focus-visible{outline:2px solid var(--ink);outline-offset:2px}.tfail{margin:0;padding:10px 12px;font-size:13.5px;color:#b91c1c;background:color-mix(in srgb,#dc2626 12%,transparent);border-radius:8px}.tlog{display:flex;flex-direction:column;gap:8px}";
+declare function ticketsTab(panel: HTMLElement, client: ChatSource, words: TicketWords): void;
+type Call = <T>(path: string, body?: unknown, token?: string) => Promise<T | null>;
+type Visitor = NonNullable<ChatSource['visitor']>;
+declare function updatedAgo(at: string, now: number, locale?: string): string;
+declare function list(view: HTMLElement, call: Call, visitor: Visitor, words: TicketWords): Promise<void>;
+declare function control(field: FormField, words: TicketWords): HTMLElement;
+declare function valuesOf(form: HTMLFormElement, fields: readonly FormField[]): Record<string, unknown>;
+declare function form(view: HTMLElement, call: Call, visitor: Visitor, words: TicketWords): Promise<void>;
+declare function conversation(view: HTMLElement, call: Call, visitor: Visitor, words: TicketWords, title: string, opened: Opened): Promise<void>;
+
+type Tickets_CustomerTicket = CustomerTicket;
+type Tickets_FieldType = FieldType;
+type Tickets_FormField = FormField;
+declare const Tickets_POLL_MS: typeof POLL_MS;
+declare const Tickets_TICKETS_CSS: typeof TICKETS_CSS;
+type Tickets_TicketForm = TicketForm;
+declare const Tickets_control: typeof control;
+declare const Tickets_conversation: typeof conversation;
+declare const Tickets_form: typeof form;
+declare const Tickets_list: typeof list;
+declare const Tickets_ticketsTab: typeof ticketsTab;
+declare const Tickets_updatedAgo: typeof updatedAgo;
+declare const Tickets_valuesOf: typeof valuesOf;
+declare namespace Tickets {
+  export { type Tickets_CustomerTicket as CustomerTicket, type Tickets_FieldType as FieldType, type Tickets_FormField as FormField, Tickets_POLL_MS as POLL_MS, Tickets_TICKETS_CSS as TICKETS_CSS, type Tickets_TicketForm as TicketForm, Tickets_control as control, Tickets_conversation as conversation, Tickets_form as form, Tickets_list as list, Tickets_ticketsTab as ticketsTab, Tickets_updatedAgo as updatedAgo, Tickets_valuesOf as valuesOf };
+}
+
 interface ChatStrings {
     launcherLabel: string;
     title: string;
@@ -119,7 +194,7 @@ interface ChatStrings {
     removeFileLabel: string;
     fileRefusal: (size: string, limit: string) => string;
 }
-type MessengerAppearance = Pick<MessengerConfig, 'accentColor' | 'attachments' | 'availability' | 'awayMessage' | 'greeting' | 'launcherOffsetX' | 'launcherOffsetY' | 'launcherPosition' | 'help' | 'starterPrompts' | 'team'> & AppearanceSettings;
+type MessengerAppearance = Pick<MessengerConfig, 'accentColor' | 'attachments' | 'availability' | 'awayMessage' | 'greeting' | 'launcherOffsetX' | 'launcherOffsetY' | 'launcherPosition' | 'help' | 'poweredBy' | 'starterPrompts' | 'team' | 'tickets'> & AppearanceSettings;
 declare const DEFAULT_APPEARANCE: MessengerAppearance;
 interface ChatSource {
     avatarUrl(url: string): string;
@@ -127,18 +202,25 @@ interface ChatSource {
     send(body: string, pageContext?: PageContext, attachmentIds?: string[]): Promise<ChatTurn | null>;
     upload?(file: File): Promise<ChatUpload | null>;
     file?(path: string): Promise<Blob | null>;
+    articleFrame?(article: ArticleRef): Promise<string | null>;
     articles?(query: string): Promise<ArticleHit[]>;
     popularArticles?(): Promise<ArticleHit[]>;
     collections?(): Promise<ArticleCollection[]>;
     collectionArticles?(collection: string): Promise<ArticleHit[]>;
-    helpCentre?<T>(suffix: string, params: Record<string, string>): Promise<T | null>;
+    helpCentre?<T>(suffix: string, params: Record<string, string>, body?: Record<string, string>): Promise<T | null>;
+    edge?<T>(path: string, body?: unknown, token?: string): Promise<T | null>;
+    readonly visitor?: (ChatIdentity & {
+        distinctId: string;
+    }) | null;
 }
 type ChatScheme = 'dark' | 'light' | 'system';
 type HelpKit = typeof Articles;
 type FilesKit = typeof Files;
+type TicketsKit = typeof Tickets;
 interface ChatPanelOptions {
     help?: () => Promise<HelpKit | null>;
     files?: () => Promise<FilesKit | null>;
+    tickets?: () => Promise<TicketsKit | null>;
     scheme?: ChatScheme;
     shadowMode?: 'closed' | 'open';
 }
@@ -168,6 +250,8 @@ declare class ChatPanel {
     private readonly filesLoader;
     private filesKit;
     private filesLoad;
+    private readonly ticketsLoader;
+    private ticketsLoad;
     constructor(host: HTMLElement, client: ChatSource, strings?: Partial<ChatStrings>, appearance?: Partial<MessengerAppearance>, options?: ChatPanelOptions);
     private drawLauncher;
     update(appearance: Partial<MessengerAppearance>, scheme?: ChatScheme): void;
@@ -227,6 +311,7 @@ interface MountChatOptions extends ChatClientOptions {
     socketFactory?: SocketFactory;
     help?: () => Promise<HelpKit | null>;
     files?: () => Promise<FilesKit | null>;
+    tickets?: () => Promise<TicketsKit | null>;
 }
 interface ChatHandle {
     open(): void;