@platform-modules/foreign-ministry 1.3.351 → 1.3.355

package/sql/sla_reports_admin_procedures.sql

@@ -1,322 +1,322 @@
--- Admin SLA reports + approvals Excel export
--- Prerequisites: sla_reports_procedures.sql, vw_sla_my_requests.sql, vw_sla_approvals.sql
--- Applied via: npm run sync:sla-sql (after sla_reports_procedures.sql in manifest)
-
-CREATE OR REPLACE FUNCTION sla_filtered_request_fields(p_request_obj JSONB)
-RETURNS JSONB
-LANGUAGE sql
-IMMUTABLE
-AS $$
-  SELECT
-    COALESCE(p_request_obj, '{}'::jsonb)
-    - 'id' - 'status' - 'role_id' - 'user_id' - 'createdBy' - 'created_at'
-    - 'updated_by' - 'updated_at' - 'req_user_department_id' - 'workflow_execution_id'
-    - 'department_id' - 'req_user_section_id' - 'service_type_id' - 'service_type'
-    - 'created_by' - 'service_id' - 'sub_service_id' - 'attachments'
-    - 'is_deleted' - 'sla_request' - 'sla_request_id';
-$$;
-
--- Admin list views: served by Reports_Service TypeORM (sla-my-requests-view.query.ts, sla-approvals-view.query.ts)
-
--- ---------------------------------------------------------------------------
--- ADMIN — my requests Excel (optional p_target_user_ids INT[])
--- Per sub-service Requests + Approvals sheets (same as user my-requests download)
--- ---------------------------------------------------------------------------
-DROP FUNCTION IF EXISTS sp_sla_admin_my_requests_excel_export(INT, INT[], INT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT);
-DROP FUNCTION IF EXISTS sp_sla_admin_my_requests_excel_export(INT, INT[], INT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT);
-DROP FUNCTION IF EXISTS sp_sla_admin_my_requests_excel_export(INT[], INT[], INT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT);
-
-CREATE OR REPLACE FUNCTION sp_sla_admin_my_requests_excel_export(
-  p_target_user_ids   INT[]    DEFAULT NULL,
-  p_service_ids       INT[]    DEFAULT NULL,
-  p_sub_service_ids   INT[]    DEFAULT NULL,
-  p_statuses          TEXT[]   DEFAULT ARRAY['Pending','In Progress','Approved','Rejected'],
-  p_from_date         DATE     DEFAULT NULL,
-  p_to_date           DATE     DEFAULT NULL,
-  p_search_text       TEXT     DEFAULT NULL,
-  p_sort_by           TEXT     DEFAULT 'created_at',
-  p_sort_order        TEXT     DEFAULT 'DESC',
-  p_extra_filter_sql  TEXT     DEFAULT 'TRUE'
-)
-RETURNS TABLE (
-  sheet_order         INT,
-  sub_service_id      INT,
-  sub_service_name    TEXT,
-  sheet_name          TEXT,
-  headers             JSONB,
-  rows                JSONB
-)
-LANGUAGE plpgsql
-STABLE
-AS $$
-DECLARE
-  v_sort_col          TEXT;
-  v_sort_dir          TEXT;
-  v_sub               RECORD;
-  v_row               RECORD;
-  v_dyn_keys          TEXT[];
-  v_dyn_labels        TEXT[];
-  v_common_labels     TEXT[] := ARRAY[
-    'SLA Request ID', 'Request ID', 'User', 'Status', 'Created At',
-    'Created By', 'Department', 'Section'
-  ];
-  v_headers_labels    TEXT[];
-  v_headers_json      JSONB;
-  v_cells             TEXT[];
-  v_all_rows          JSONB;
-  v_k                 TEXT;
-  v_sheet_order       INT := 0;
-  v_user_filter       TEXT;
-  v_user_scope        TEXT;
-BEGIN
-  IF p_target_user_ids IS NULL OR cardinality(p_target_user_ids) = 0 THEN
-    v_user_scope := 'TRUE';
-  ELSE
-    v_user_scope := format(
-      'v.user_id = ANY (ARRAY[%s]::int[])',
-      array_to_string(p_target_user_ids, ',')
-    );
-  END IF;
-
-  v_user_filter := format(
-    '(%s) AND (%s)',
-    v_user_scope,
-    COALESCE(NULLIF(trim(p_extra_filter_sql), ''), 'TRUE')
-  );
-
-  v_sort_col := CASE lower(trim(p_sort_by))
-    WHEN 'updated_at'  THEN 'v.created_at'
-    WHEN 'id'          THEN 'v.sla_request_id'
-    WHEN 'status'       THEN 'v.status'
-    WHEN 'request_id'   THEN 'v.request_id'
-    ELSE 'v.created_at'
-  END;
-  v_sort_dir := CASE WHEN upper(trim(p_sort_order)) = 'ASC' THEN 'ASC' ELSE 'DESC' END;
-
-  FOR v_sub IN
-    EXECUTE format($q$
-      SELECT DISTINCT
-        COALESCE(sr.sub_service_id, 0) AS sub_service_id_num,
-        COALESCE(NULLIF(trim(subsvc.sub_service_name), ''), NULLIF(trim(v.sub_service_name), ''), 'Uncategorized') AS sub_service_name
-      FROM vw_sla_my_requests v
-      INNER JOIN sla_requests sr ON sr.id = v.sla_request_id AND COALESCE(sr.is_deleted, false) = false
-      LEFT JOIN fm_sub_services subsvc ON subsvc.id = sr.sub_service_id
-      WHERE %s
-        AND v.status = ANY($1)
-        AND ($2 IS NULL OR cardinality($2) = 0 OR sr.service_id = ANY($2))
-        AND ($3 IS NULL OR cardinality($3) = 0 OR sr.sub_service_id = ANY($3))
-        AND ($4 IS NULL OR v.created_at::date >= $4)
-        AND ($5 IS NULL OR v.created_at::date <= $5)
-        AND ($6 IS NULL OR trim($6) = '' OR CAST(v.request_id AS TEXT) ILIKE '%%' || trim($6) || '%%')
-      ORDER BY sub_service_name ASC
-    $q$, v_user_filter)
-    USING p_statuses, p_service_ids, p_sub_service_ids, p_from_date, p_to_date, p_search_text
-  LOOP
-    v_sheet_order := v_sheet_order + 1;
-
-    EXECUTE format($q$
-      SELECT COALESCE(array_agg(DISTINCT keys.k ORDER BY keys.k), ARRAY[]::TEXT[])
-      FROM vw_sla_my_requests v
-      INNER JOIN sla_requests sr ON sr.id = v.sla_request_id AND COALESCE(sr.is_deleted, false) = false
-      CROSS JOIN LATERAL jsonb_object_keys(COALESCE(v.request_fields, '{}'::jsonb)) AS keys(k)
-      WHERE %s
-        AND v.status = ANY($1)
-        AND ($2 IS NULL OR cardinality($2) = 0 OR sr.service_id = ANY($2))
-        AND ($3 IS NULL OR cardinality($3) = 0 OR sr.sub_service_id = ANY($3))
-        AND ($4 IS NULL OR v.created_at::date >= $4)
-        AND ($5 IS NULL OR v.created_at::date <= $5)
-        AND ($6 IS NULL OR trim($6) = '' OR CAST(v.request_id AS TEXT) ILIKE '%%' || trim($6) || '%%')
-        AND COALESCE(sr.sub_service_id, 0) = %s
-    $q$, v_user_filter, v_sub.sub_service_id_num)
-    INTO v_dyn_keys
-    USING p_statuses, p_service_ids, p_sub_service_ids, p_from_date, p_to_date, p_search_text;
-
-    v_dyn_labels := ARRAY[]::TEXT[];
-    IF v_dyn_keys IS NOT NULL THEN
-      FOREACH v_k IN ARRAY v_dyn_keys LOOP
-        v_dyn_labels := array_append(v_dyn_labels, sla_excel_header_label(v_k));
-      END LOOP;
-    END IF;
-
-    v_headers_labels := ARRAY(
-      SELECT sla_excel_header_label(lbl)
-      FROM unnest(v_common_labels || COALESCE(v_dyn_labels, ARRAY[]::TEXT[])) AS u(lbl)
-    );
-    v_headers_json := to_jsonb(v_headers_labels);
-    v_all_rows := '[]'::jsonb;
-
-    FOR v_row IN
-      EXECUTE format($q$
-        SELECT
-          v.sla_request_id, v.request_id, v.status, v.created_at, v.created_by,
-          v.req_user_department_id, v.req_user_section_id, v.request_fields,
-          TRIM(COALESCE(u.employee_name, '')) AS user_name
-        FROM vw_sla_my_requests v
-        INNER JOIN sla_requests sr ON sr.id = v.sla_request_id AND COALESCE(sr.is_deleted, false) = false
-        LEFT JOIN users u ON u.id = v.user_id AND COALESCE(u.is_deleted, false) = false
-        WHERE %s
-          AND v.status = ANY($1)
-          AND ($2 IS NULL OR cardinality($2) = 0 OR sr.service_id = ANY($2))
-          AND ($3 IS NULL OR cardinality($3) = 0 OR sr.sub_service_id = ANY($3))
-          AND ($4 IS NULL OR v.created_at::date >= $4)
-          AND ($5 IS NULL OR v.created_at::date <= $5)
-          AND ($6 IS NULL OR trim($6) = '' OR CAST(v.request_id AS TEXT) ILIKE '%%' || trim($6) || '%%')
-          AND COALESCE(sr.sub_service_id, 0) = %s
-        ORDER BY %s %s, v.sla_request_id ASC
-      $q$, v_user_filter, v_sub.sub_service_id_num, v_sort_col, v_sort_dir)
-      USING p_statuses, p_service_ids, p_sub_service_ids, p_from_date, p_to_date, p_search_text
-    LOOP
-      v_cells := ARRAY[
-        COALESCE(v_row.sla_request_id::TEXT, ''),
-        COALESCE(v_row.request_id::TEXT, ''),
-        COALESCE(v_row.user_name, ''),
-        COALESCE(v_row.status, ''),
-        COALESCE(to_char(v_row.created_at AT TIME ZONE 'UTC', 'YYYY-MM-DD HH24:MI:SS'), ''),
-        COALESCE(v_row.created_by, ''),
-        COALESCE(v_row.req_user_department_id, ''),
-        COALESCE(v_row.req_user_section_id, '')
-      ];
-      IF v_dyn_keys IS NOT NULL THEN
-        FOREACH v_k IN ARRAY v_dyn_keys LOOP
-          v_cells := array_append(v_cells, COALESCE(sla_request_field_cell(v_row.request_fields, v_k), ''));
-        END LOOP;
-      END IF;
-      v_all_rows := v_all_rows || jsonb_build_array(to_jsonb(v_cells));
-    END LOOP;
-
-    sheet_order := v_sheet_order;
-    sub_service_id := NULLIF(v_sub.sub_service_id_num, 0);
-    sub_service_name := v_sub.sub_service_name;
-    sheet_name := sla_excel_sheet_name(v_sub.sub_service_name);
-    headers := v_headers_json;
-    rows := v_all_rows;
-    RETURN NEXT;
-  END LOOP;
-
-  RETURN QUERY
-  SELECT *
-  FROM sla_my_requests_approvals_excel_sheet(
-    v_user_filter,
-    p_statuses,
-    p_service_ids,
-    p_sub_service_ids,
-    p_from_date,
-    p_to_date,
-    p_search_text,
-    v_sheet_order + 1
-  );
-
-  RETURN;
-END;
-$$;
-
--- ---------------------------------------------------------------------------
--- APPROVALS — Excel export (approver-scoped; user download)
--- Workbook: per sub-service Requests + Approvals (see sla_reports_approvals_workbook.sql)
--- ---------------------------------------------------------------------------
-DROP FUNCTION IF EXISTS sp_sla_approvals_excel_export_internal(
-  TEXT, BOOLEAN, INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT
-);
-
-DROP FUNCTION IF EXISTS sp_sla_approvals_excel_export(
-  INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT
-);
-
-CREATE OR REPLACE FUNCTION sp_sla_approvals_excel_export(
-  p_approver_user_id    INT,
-  p_service_ids         INT[]    DEFAULT NULL,
-  p_sub_service_ids     INT[]    DEFAULT NULL,
-  p_request_statuses    TEXT[]   DEFAULT ARRAY['Pending','In Progress','Approved','Rejected'],
-  p_approval_statuses   TEXT[]   DEFAULT ARRAY['In Progress','Approved','Rejected'],
-  p_from_date           DATE     DEFAULT NULL,
-  p_to_date             DATE     DEFAULT NULL,
-  p_search_text         TEXT     DEFAULT NULL,
-  p_sort_by             TEXT     DEFAULT 'created_at',
-  p_sort_order          TEXT     DEFAULT 'DESC',
-  p_extra_filter_sql    TEXT     DEFAULT 'TRUE'
-)
-RETURNS TABLE (
-  sheet_order INT, sub_service_id INT, sub_service_name TEXT, sheet_name TEXT, headers JSONB, rows JSONB
-)
-LANGUAGE plpgsql
-STABLE
-AS $$
-DECLARE
-  v_exists TEXT := sla_approval_queue_exists_sql(p_approver_user_id);
-  v_own    TEXT := format(
-    '(%s) AND (%s)',
-    format('sr.user_id != %s', p_approver_user_id),
-    COALESCE(NULLIF(trim(p_extra_filter_sql), ''), 'TRUE')
-  );
-BEGIN
-  RETURN QUERY
-  SELECT * FROM sp_sla_approvals_workbook_excel_export(
-    v_exists,
-    v_own,
-    p_service_ids,
-    p_sub_service_ids,
-    p_request_statuses,
-    p_approval_statuses,
-    p_from_date,
-    p_to_date,
-    p_search_text,
-    p_sort_by,
-    p_sort_order
-  );
-END;
-$$;
-
--- ---------------------------------------------------------------------------
--- ADMIN — approvals Excel
--- Per sub-service Requests + Approvals; optional approver user id(s) (NULL/empty = all queues)
--- Does not exclude own requests (unlike user approvals download)
--- ---------------------------------------------------------------------------
-DROP FUNCTION IF EXISTS sp_sla_admin_approvals_excel_export(
-  INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT
-);
-DROP FUNCTION IF EXISTS sp_sla_admin_approvals_excel_export(
-  INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT
-);
-DROP FUNCTION IF EXISTS sp_sla_admin_approvals_excel_export(
-  INT[], INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT
-);
-
-CREATE OR REPLACE FUNCTION sp_sla_admin_approvals_excel_export(
-  p_target_approver_user_ids INT[]   DEFAULT NULL,
-  p_service_ids             INT[]    DEFAULT NULL,
-  p_sub_service_ids         INT[]    DEFAULT NULL,
-  p_request_statuses        TEXT[]   DEFAULT ARRAY['Pending','In Progress','Approved','Rejected'],
-  p_approval_statuses       TEXT[]   DEFAULT ARRAY['In Progress','Approved','Rejected'],
-  p_from_date               DATE     DEFAULT NULL,
-  p_to_date                 DATE     DEFAULT NULL,
-  p_search_text             TEXT     DEFAULT NULL,
-  p_sort_by                 TEXT     DEFAULT 'created_at',
-  p_sort_order              TEXT     DEFAULT 'DESC',
-  p_extra_filter_sql        TEXT     DEFAULT 'TRUE'
-)
-RETURNS TABLE (
-  sheet_order INT, sub_service_id INT, sub_service_name TEXT, sheet_name TEXT, headers JSONB, rows JSONB
-)
-LANGUAGE plpgsql
-STABLE
-AS $$
-DECLARE
-  v_exists TEXT := sla_approval_queue_exists_sql_any(p_target_approver_user_ids);
-  v_own    TEXT := COALESCE(NULLIF(trim(p_extra_filter_sql), ''), 'TRUE');
-BEGIN
-  RETURN QUERY
-  SELECT * FROM sp_sla_approvals_workbook_excel_export(
-    v_exists,
-    v_own,
-    p_service_ids,
-    p_sub_service_ids,
-    p_request_statuses,
-    p_approval_statuses,
-    p_from_date,
-    p_to_date,
-    p_search_text,
-    p_sort_by,
-    p_sort_order
-  );
-END;
-$$;
+-- Admin SLA reports + approvals Excel export
+-- Prerequisites: sla_reports_procedures.sql, vw_sla_my_requests.sql, vw_sla_approvals.sql
+-- Applied via: npm run sync:sla-sql (after sla_reports_procedures.sql in manifest)
+
+CREATE OR REPLACE FUNCTION sla_filtered_request_fields(p_request_obj JSONB)
+RETURNS JSONB
+LANGUAGE sql
+IMMUTABLE
+AS $$
+  SELECT
+    COALESCE(p_request_obj, '{}'::jsonb)
+    - 'id' - 'status' - 'role_id' - 'user_id' - 'createdBy' - 'created_at'
+    - 'updated_by' - 'updated_at' - 'req_user_department_id' - 'workflow_execution_id'
+    - 'department_id' - 'req_user_section_id' - 'service_type_id' - 'service_type'
+    - 'created_by' - 'service_id' - 'sub_service_id' - 'attachments'
+    - 'is_deleted' - 'sla_request' - 'sla_request_id';
+$$;
+
+-- Admin list views: served by Reports_Service TypeORM (sla-my-requests-view.query.ts, sla-approvals-view.query.ts)
+
+-- ---------------------------------------------------------------------------
+-- ADMIN — my requests Excel (optional p_target_user_ids INT[])
+-- Per sub-service Requests + Approvals sheets (same as user my-requests download)
+-- ---------------------------------------------------------------------------
+DROP FUNCTION IF EXISTS sp_sla_admin_my_requests_excel_export(INT, INT[], INT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT);
+DROP FUNCTION IF EXISTS sp_sla_admin_my_requests_excel_export(INT, INT[], INT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT);
+DROP FUNCTION IF EXISTS sp_sla_admin_my_requests_excel_export(INT[], INT[], INT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT);
+
+CREATE OR REPLACE FUNCTION sp_sla_admin_my_requests_excel_export(
+  p_target_user_ids   INT[]    DEFAULT NULL,
+  p_service_ids       INT[]    DEFAULT NULL,
+  p_sub_service_ids   INT[]    DEFAULT NULL,
+  p_statuses          TEXT[]   DEFAULT ARRAY['Pending','In Progress','Approved','Rejected'],
+  p_from_date         DATE     DEFAULT NULL,
+  p_to_date           DATE     DEFAULT NULL,
+  p_search_text       TEXT     DEFAULT NULL,
+  p_sort_by           TEXT     DEFAULT 'created_at',
+  p_sort_order        TEXT     DEFAULT 'DESC',
+  p_extra_filter_sql  TEXT     DEFAULT 'TRUE'
+)
+RETURNS TABLE (
+  sheet_order         INT,
+  sub_service_id      INT,
+  sub_service_name    TEXT,
+  sheet_name          TEXT,
+  headers             JSONB,
+  rows                JSONB
+)
+LANGUAGE plpgsql
+STABLE
+AS $$
+DECLARE
+  v_sort_col          TEXT;
+  v_sort_dir          TEXT;
+  v_sub               RECORD;
+  v_row               RECORD;
+  v_dyn_keys          TEXT[];
+  v_dyn_labels        TEXT[];
+  v_common_labels     TEXT[] := ARRAY[
+    'SLA Request ID', 'Request ID', 'User', 'Status', 'Created At',
+    'Created By', 'Department', 'Section'
+  ];
+  v_headers_labels    TEXT[];
+  v_headers_json      JSONB;
+  v_cells             TEXT[];
+  v_all_rows          JSONB;
+  v_k                 TEXT;
+  v_sheet_order       INT := 0;
+  v_user_filter       TEXT;
+  v_user_scope        TEXT;
+BEGIN
+  IF p_target_user_ids IS NULL OR cardinality(p_target_user_ids) = 0 THEN
+    v_user_scope := 'TRUE';
+  ELSE
+    v_user_scope := format(
+      'v.user_id = ANY (ARRAY[%s]::int[])',
+      array_to_string(p_target_user_ids, ',')
+    );
+  END IF;
+
+  v_user_filter := format(
+    '(%s) AND (%s)',
+    v_user_scope,
+    COALESCE(NULLIF(trim(p_extra_filter_sql), ''), 'TRUE')
+  );
+
+  v_sort_col := CASE lower(trim(p_sort_by))
+    WHEN 'updated_at'  THEN 'v.created_at'
+    WHEN 'id'          THEN 'v.sla_request_id'
+    WHEN 'status'       THEN 'v.status'
+    WHEN 'request_id'   THEN 'v.request_id'
+    ELSE 'v.created_at'
+  END;
+  v_sort_dir := CASE WHEN upper(trim(p_sort_order)) = 'ASC' THEN 'ASC' ELSE 'DESC' END;
+
+  FOR v_sub IN
+    EXECUTE format($q$
+      SELECT DISTINCT
+        COALESCE(sr.sub_service_id, 0) AS sub_service_id_num,
+        COALESCE(NULLIF(trim(subsvc.sub_service_name), ''), NULLIF(trim(v.sub_service_name), ''), 'Uncategorized') AS sub_service_name
+      FROM vw_sla_my_requests v
+      INNER JOIN sla_requests sr ON sr.id = v.sla_request_id AND COALESCE(sr.is_deleted, false) = false
+      LEFT JOIN fm_sub_services subsvc ON subsvc.id = sr.sub_service_id
+      WHERE %s
+        AND v.status = ANY($1)
+        AND ($2 IS NULL OR cardinality($2) = 0 OR sr.service_id = ANY($2))
+        AND ($3 IS NULL OR cardinality($3) = 0 OR sr.sub_service_id = ANY($3))
+        AND ($4 IS NULL OR v.created_at::date >= $4)
+        AND ($5 IS NULL OR v.created_at::date <= $5)
+        AND ($6 IS NULL OR trim($6) = '' OR CAST(v.request_id AS TEXT) ILIKE '%%' || trim($6) || '%%')
+      ORDER BY sub_service_name ASC
+    $q$, v_user_filter)
+    USING p_statuses, p_service_ids, p_sub_service_ids, p_from_date, p_to_date, p_search_text
+  LOOP
+    v_sheet_order := v_sheet_order + 1;
+
+    EXECUTE format($q$
+      SELECT COALESCE(array_agg(DISTINCT keys.k ORDER BY keys.k), ARRAY[]::TEXT[])
+      FROM vw_sla_my_requests v
+      INNER JOIN sla_requests sr ON sr.id = v.sla_request_id AND COALESCE(sr.is_deleted, false) = false
+      CROSS JOIN LATERAL jsonb_object_keys(COALESCE(v.request_fields, '{}'::jsonb)) AS keys(k)
+      WHERE %s
+        AND v.status = ANY($1)
+        AND ($2 IS NULL OR cardinality($2) = 0 OR sr.service_id = ANY($2))
+        AND ($3 IS NULL OR cardinality($3) = 0 OR sr.sub_service_id = ANY($3))
+        AND ($4 IS NULL OR v.created_at::date >= $4)
+        AND ($5 IS NULL OR v.created_at::date <= $5)
+        AND ($6 IS NULL OR trim($6) = '' OR CAST(v.request_id AS TEXT) ILIKE '%%' || trim($6) || '%%')
+        AND COALESCE(sr.sub_service_id, 0) = %s
+    $q$, v_user_filter, v_sub.sub_service_id_num)
+    INTO v_dyn_keys
+    USING p_statuses, p_service_ids, p_sub_service_ids, p_from_date, p_to_date, p_search_text;
+
+    v_dyn_labels := ARRAY[]::TEXT[];
+    IF v_dyn_keys IS NOT NULL THEN
+      FOREACH v_k IN ARRAY v_dyn_keys LOOP
+        v_dyn_labels := array_append(v_dyn_labels, sla_excel_header_label(v_k));
+      END LOOP;
+    END IF;
+
+    v_headers_labels := ARRAY(
+      SELECT sla_excel_header_label(lbl)
+      FROM unnest(v_common_labels || COALESCE(v_dyn_labels, ARRAY[]::TEXT[])) AS u(lbl)
+    );
+    v_headers_json := to_jsonb(v_headers_labels);
+    v_all_rows := '[]'::jsonb;
+
+    FOR v_row IN
+      EXECUTE format($q$
+        SELECT
+          v.sla_request_id, v.request_id, v.status, v.created_at, v.created_by,
+          v.req_user_department_id, v.req_user_section_id, v.request_fields,
+          TRIM(COALESCE(u.employee_name, '')) AS user_name
+        FROM vw_sla_my_requests v
+        INNER JOIN sla_requests sr ON sr.id = v.sla_request_id AND COALESCE(sr.is_deleted, false) = false
+        LEFT JOIN users u ON u.id = v.user_id AND COALESCE(u.is_deleted, false) = false
+        WHERE %s
+          AND v.status = ANY($1)
+          AND ($2 IS NULL OR cardinality($2) = 0 OR sr.service_id = ANY($2))
+          AND ($3 IS NULL OR cardinality($3) = 0 OR sr.sub_service_id = ANY($3))
+          AND ($4 IS NULL OR v.created_at::date >= $4)
+          AND ($5 IS NULL OR v.created_at::date <= $5)
+          AND ($6 IS NULL OR trim($6) = '' OR CAST(v.request_id AS TEXT) ILIKE '%%' || trim($6) || '%%')
+          AND COALESCE(sr.sub_service_id, 0) = %s
+        ORDER BY %s %s, v.sla_request_id ASC
+      $q$, v_user_filter, v_sub.sub_service_id_num, v_sort_col, v_sort_dir)
+      USING p_statuses, p_service_ids, p_sub_service_ids, p_from_date, p_to_date, p_search_text
+    LOOP
+      v_cells := ARRAY[
+        COALESCE(v_row.sla_request_id::TEXT, ''),
+        COALESCE(v_row.request_id::TEXT, ''),
+        COALESCE(v_row.user_name, ''),
+        COALESCE(v_row.status, ''),
+        COALESCE(to_char(v_row.created_at AT TIME ZONE 'UTC', 'YYYY-MM-DD HH24:MI:SS'), ''),
+        COALESCE(v_row.created_by, ''),
+        COALESCE(v_row.req_user_department_id, ''),
+        COALESCE(v_row.req_user_section_id, '')
+      ];
+      IF v_dyn_keys IS NOT NULL THEN
+        FOREACH v_k IN ARRAY v_dyn_keys LOOP
+          v_cells := array_append(v_cells, COALESCE(sla_request_field_cell(v_row.request_fields, v_k), ''));
+        END LOOP;
+      END IF;
+      v_all_rows := v_all_rows || jsonb_build_array(to_jsonb(v_cells));
+    END LOOP;
+
+    sheet_order := v_sheet_order;
+    sub_service_id := NULLIF(v_sub.sub_service_id_num, 0);
+    sub_service_name := v_sub.sub_service_name;
+    sheet_name := sla_excel_sheet_name(v_sub.sub_service_name);
+    headers := v_headers_json;
+    rows := v_all_rows;
+    RETURN NEXT;
+  END LOOP;
+
+  RETURN QUERY
+  SELECT *
+  FROM sla_my_requests_approvals_excel_sheet(
+    v_user_filter,
+    p_statuses,
+    p_service_ids,
+    p_sub_service_ids,
+    p_from_date,
+    p_to_date,
+    p_search_text,
+    v_sheet_order + 1
+  );
+
+  RETURN;
+END;
+$$;
+
+-- ---------------------------------------------------------------------------
+-- APPROVALS — Excel export (approver-scoped; user download)
+-- Workbook: per sub-service Requests + Approvals (see sla_reports_approvals_workbook.sql)
+-- ---------------------------------------------------------------------------
+DROP FUNCTION IF EXISTS sp_sla_approvals_excel_export_internal(
+  TEXT, BOOLEAN, INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT
+);
+
+DROP FUNCTION IF EXISTS sp_sla_approvals_excel_export(
+  INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT
+);
+
+CREATE OR REPLACE FUNCTION sp_sla_approvals_excel_export(
+  p_approver_user_id    INT,
+  p_service_ids         INT[]    DEFAULT NULL,
+  p_sub_service_ids     INT[]    DEFAULT NULL,
+  p_request_statuses    TEXT[]   DEFAULT ARRAY['Pending','In Progress','Approved','Rejected'],
+  p_approval_statuses   TEXT[]   DEFAULT ARRAY['In Progress','Approved','Rejected'],
+  p_from_date           DATE     DEFAULT NULL,
+  p_to_date             DATE     DEFAULT NULL,
+  p_search_text         TEXT     DEFAULT NULL,
+  p_sort_by             TEXT     DEFAULT 'created_at',
+  p_sort_order          TEXT     DEFAULT 'DESC',
+  p_extra_filter_sql    TEXT     DEFAULT 'TRUE'
+)
+RETURNS TABLE (
+  sheet_order INT, sub_service_id INT, sub_service_name TEXT, sheet_name TEXT, headers JSONB, rows JSONB
+)
+LANGUAGE plpgsql
+STABLE
+AS $$
+DECLARE
+  v_exists TEXT := sla_approval_queue_exists_sql(p_approver_user_id);
+  v_own    TEXT := format(
+    '(%s) AND (%s)',
+    format('sr.user_id != %s', p_approver_user_id),
+    COALESCE(NULLIF(trim(p_extra_filter_sql), ''), 'TRUE')
+  );
+BEGIN
+  RETURN QUERY
+  SELECT * FROM sp_sla_approvals_workbook_excel_export(
+    v_exists,
+    v_own,
+    p_service_ids,
+    p_sub_service_ids,
+    p_request_statuses,
+    p_approval_statuses,
+    p_from_date,
+    p_to_date,
+    p_search_text,
+    p_sort_by,
+    p_sort_order
+  );
+END;
+$$;
+
+-- ---------------------------------------------------------------------------
+-- ADMIN — approvals Excel
+-- Per sub-service Requests + Approvals; optional approver user id(s) (NULL/empty = all queues)
+-- Does not exclude own requests (unlike user approvals download)
+-- ---------------------------------------------------------------------------
+DROP FUNCTION IF EXISTS sp_sla_admin_approvals_excel_export(
+  INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT
+);
+DROP FUNCTION IF EXISTS sp_sla_admin_approvals_excel_export(
+  INT, INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT
+);
+DROP FUNCTION IF EXISTS sp_sla_admin_approvals_excel_export(
+  INT[], INT[], INT[], TEXT[], TEXT[], DATE, DATE, TEXT, TEXT, TEXT, TEXT
+);
+
+CREATE OR REPLACE FUNCTION sp_sla_admin_approvals_excel_export(
+  p_target_approver_user_ids INT[]   DEFAULT NULL,
+  p_service_ids             INT[]    DEFAULT NULL,
+  p_sub_service_ids         INT[]    DEFAULT NULL,
+  p_request_statuses        TEXT[]   DEFAULT ARRAY['Pending','In Progress','Approved','Rejected'],
+  p_approval_statuses       TEXT[]   DEFAULT ARRAY['In Progress','Approved','Rejected'],
+  p_from_date               DATE     DEFAULT NULL,
+  p_to_date                 DATE     DEFAULT NULL,
+  p_search_text             TEXT     DEFAULT NULL,
+  p_sort_by                 TEXT     DEFAULT 'created_at',
+  p_sort_order              TEXT     DEFAULT 'DESC',
+  p_extra_filter_sql        TEXT     DEFAULT 'TRUE'
+)
+RETURNS TABLE (
+  sheet_order INT, sub_service_id INT, sub_service_name TEXT, sheet_name TEXT, headers JSONB, rows JSONB
+)
+LANGUAGE plpgsql
+STABLE
+AS $$
+DECLARE
+  v_exists TEXT := sla_approval_queue_exists_sql_any(p_target_approver_user_ids);
+  v_own    TEXT := COALESCE(NULLIF(trim(p_extra_filter_sql), ''), 'TRUE');
+BEGIN
+  RETURN QUERY
+  SELECT * FROM sp_sla_approvals_workbook_excel_export(
+    v_exists,
+    v_own,
+    p_service_ids,
+    p_sub_service_ids,
+    p_request_statuses,
+    p_approval_statuses,
+    p_from_date,
+    p_to_date,
+    p_search_text,
+    p_sort_by,
+    p_sort_order
+  );
+END;
+$$;