@pithy-sh/support 0.7.0 → 0.8.0

package/README.md

@@ -12,7 +12,7 @@ pithy add support
 
 **A shared inbox.** Assign a conversation to somebody, filter the inbox by who has it, and see who else has a thread open before you reply: `POST /support/threads/:id/assign` behind `support:threads:assign`, `assignee=<ref>` or `assignee=none` on the listing, every handover kept in the thread's history, and one `support.thread` presence room per thread, with `viewing` and `replying`. Your own signed-in staff reach both through `support({ staff: { readPower, assignPower } })`, on unassignable roles other than the one ownership transfer confers, so only an operator can confer them. The seam is [`docs/CONTROL-PLANE.md`](../../docs/CONTROL-PLANE.md).
 
-**Search, by words and by meaning.** `GET /support/threads/search` takes `q`, a `mode` (`keyword`, `semantic` or `hybrid`), a `limit` (20, at most 50) and the inbox list's filters, and returns ranked threads, each named by its best-matching message with that message's raw `bm25` and similarity. Keyword is FTS5 with `search.fts` on and the `LIKE` scan otherwise; hybrid fuses it with semantic search by rank, so a paraphrase is found and an order number still comes first. The inbox list no longer takes `q`. **Semantic search costs a second inference per inbound message on your own Workers AI binding**, on top of classification — roughly double the per-message AI cost — so `search: { semantic: true }` is off until you turn it on. `pithy support provision` creates the Vectorize index and backfills it once, and `pithy vector reprocess --index support-messages` re-embeds after a model change, with no `vector()` composed. Vectors carry message ids only. See [`docs/commands/support.md`](../../docs/commands/support.md#search).
+**Search, by words and by meaning.** `POST /support/threads/search` takes, in its body, `q`, a `mode` (`keyword`, `semantic` or `hybrid`), a `limit` (20, at most 50) and the inbox list's filters, and returns ranked threads, each named by its best-matching message with that message's raw `bm25` and similarity. Keyword is FTS5 with `search.fts` on and the `LIKE` scan otherwise; hybrid fuses it with semantic search by rank, so a paraphrase is found and an order number still comes first. The inbox list no longer takes `q`. **Semantic search costs a second inference per inbound message on your own Workers AI binding**, on top of classification — roughly double the per-message AI cost — so `search: { semantic: true }` is off until you turn it on. `pithy support provision` creates the Vectorize index and backfills it once, and `pithy vector reprocess --index support-messages` re-embeds after a model change, with no `vector()` composed. Vectors carry message ids only. See [`docs/commands/support.md`](../../docs/commands/support.md#search).
 
 **Replies come from the inbox.** A mailed reply is sent from the address the customer wrote to, under the name of whoever answered: `"Jim Scott" <support@help.example.com>`, with that inbox as the `Reply-To`. `reply.fromName` is the display name, with `{agent}` replaced by the agent's name (default `{agent}`); with no agent name, the email capability's `fromName` is used. A fixed `reply.fromName` with no `{agent}` is used for every reply. Support declares the addresses it sends as, `inboundAddresses` and `reply.replyToAddress`, through `email().enqueueAs` (`@pithy-sh/email` ^0.9.0; an older one is refused at compose). A thread whose inbox is no longer claimed is answered from `reply.replyToAddress`, or refused when none is set. A domain Email Service cannot send from fails the job with the domain named, and nothing is sent from another address in its place. `pithy doctor` names each sending domain, inbound or reply-to, that cannot send.
 

package/dist/http/handlers.d.ts

@@ -15,7 +15,7 @@ import { type SenderPeers } from "../link/sender";
 import { sendReply } from "../reply/send";
 import type { SupportReplySnippets } from "../reply/snippets";
 import type { SupportAssignResponse, SupportFlagsResponse, SupportMyThreadResponse, SupportMyThreadsResponse, SupportReclassifiedResponse, SupportReplySentResponse, SupportReplyView, SupportSearchResponse, SupportSubmissionResponse, SupportThreadResponse, SupportThreadsResponse, SupportThreadView } from "./responses";
-import type { ArchiveThreadInput, AssignThreadInput, FlagsInput, ListThreadsQuery, MyThreadsQuery, RepliesQuery, ReplyInput, SearchThreadsQuery, SubmitFeedbackInput } from "./schemas";
+import type { ArchiveThreadInput, AssignThreadInput, FlagsInput, ListThreadsQuery, MyThreadsQuery, RepliesQuery, ReplyInput, SearchThreadsBody, SubmitFeedbackInput } from "./schemas";
 /**
  * The support handlers — every one of them behind the `control-plane` gate, and every one of them
  * taking already-validated values.
@@ -71,7 +71,7 @@ export declare function listInbox(deps: HandlerDeps, query: ListThreadsQuery, vi
  * Search the inbox: keyword and semantic, ranked as one. The semantic seams are whatever this Worker
  * was given — absent bindings skip that backend and say so, rather than failing the search.
  */
-export declare function searchInbox(deps: HandlerDeps, query: SearchThreadsQuery, viewer: string): Promise<SupportSearchResponse>;
+export declare function searchInbox(deps: HandlerDeps, query: SearchThreadsBody, viewer: string): Promise<SupportSearchResponse>;
 /** Read one conversation in full. */
 export declare function readConversation(deps: HandlerDeps, threadId: string): Promise<SupportThreadResponse>;
 /** Mark a conversation done, or reopen it. */

package/dist/http/handlers.d.ts.map

@@ -1 +1 @@
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package/dist/http/handlers.js

@@ -55,7 +55,7 @@ async function searchInbox(deps, query, viewer) {
 		q: query.q,
 		...query.mode !== void 0 ? { mode: query.mode } : {},
 		...query.limit !== void 0 ? { limit: query.limit } : {},
-		archived: query.archived === "true",
+		archived: query.archived === true,
 		category: query.category,
 		declaredCategory: query.declaredCategory,
 		priority: query.priority,

package/dist/http/responses.d.ts

@@ -327,7 +327,7 @@ export declare const SupportSearchResultView: z.ZodObject<{
     similarity: z.ZodOptional<z.ZodNumber>;
 }, z.core.$strip>;
 export type SupportSearchResultView = z.output<typeof SupportSearchResultView>;
-/** `GET {base}/threads/search`. */
+/** `POST {base}/threads/search`. */
 export declare const SupportSearchResponse: z.ZodObject<{
     mode: z.ZodEnum<{
         hybrid: "hybrid";
@@ -702,9 +702,8 @@ export type SupportFlagsResponse = z.output<typeof SupportFlagsResponse>;
  * Below is the same projection for the other consumer: a management client reading a Worker **it does
  * not control**. That client is crossing a trust boundary — a fork, a bug, a half-finished deploy, or a
  * hostile Worker each put a member here that no enum of ours declares — and under the strict schema one
- * such token costs it the entire response. It cost `pithy-sh/dashboard#15` exactly that: one
- * unrecognized `channel` and the support pane rendered zero of twenty-five conversations. The client
- * then had to widen our shape locally, which is the hand-held mirror `#113` exists to forbid.
+ * such token costs it the entire response: one unrecognized `channel` and a support pane renders none of
+ * its conversations, and the client is left widening our shape locally, the hand-held mirror the kit forbids.
  *
  * So the tolerance is published rather than reimplemented, by the one pattern
  * `@pithy-sh/core/src/projection/asRead` states for the whole kit: same objects, every enum read as a
@@ -845,7 +844,7 @@ export declare const SupportThreadsResponseAsRead: z.ZodObject<{
     nextCursor: z.ZodNullable<z.ZodString>;
 }, z.core.$strip>;
 export type SupportThreadsResponseAsRead = z.output<typeof SupportThreadsResponseAsRead>;
-/** `GET {base}/threads/search`, as a client that does not control the Worker must read it. */
+/** `POST {base}/threads/search`, as a client that does not control the Worker must read it. */
 export declare const SupportSearchResponseAsRead: z.ZodObject<{
     mode: z.ZodString;
     backends: z.ZodObject<{

package/dist/http/responses.d.ts.map

@@ -1 +1 @@
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package/dist/http/responses.js

@@ -27,16 +27,14 @@ import { asRead } from "@pithy-sh/core/src/projection/asRead";
 *
 * **A browser imports this file, so it reaches no module that needs the Workers runtime.** That is not
 * a preference about bundle size; it is what "a client validates what comes back" means once the client
-* is a Vite program with the DOM lib and no Workers types. This file imported `SUPPORT_BILLING_SCOPE`
-* from `link/sender.ts` for one release and brought D1, Kysely and two capabilities' table maps with it,
-* which took `pithy-sh/dashboard`'s client build down on an error in `@pithy-sh/auth` (#419). The rule is
-* held by `tooling/browser-scopes`, which compiles this module with `types: []` and asks the compiler
+* is a Vite program with the DOM lib and no Workers types: an import of `link/sender.ts` would bring D1,
+* Kysely and two capabilities' table maps into that build. The rule is held by `tooling/browser-scopes`, which compiles this module with `types: []` and asks the compiler
 * which files that program included.
 *
 * **A field added here later is `.optional()`, not merely `.nullable()`.** This module is read across a
 * version boundary — a management client validates a response with this schema against a customer's
 * Worker at whatever kit version it is on — so an additive required key fails `safeParse` for everyone
-* below that release and takes the whole pane with it (#450). Absent then means *this Worker cannot
+* below that release and takes the whole pane with it. Absent then means *this Worker cannot
 * say*, which is a different fact from `null`.
 */
 /** Where a page resumes, or the end of the list. */
@@ -186,7 +184,7 @@ const SupportSearchResultView = z.object({
 	bm25: z.number().optional().describe("That message's FTS5 `bm25`, raw: lower is better, and comparable only within one search. Absent when FTS5 did not run or did not match it — including on the `LIKE` scan, which has no score."),
 	similarity: z.number().optional().describe("That message's similarity to the query in the semantic index, raw: higher is closer. Absent when semantic search did not run or did not match it. Never normalized against `bm25` — the two are reported as they are.")
 }).describe("One thread a search found, named by its best-matching message, with that message's raw scores.");
-/** `GET {base}/threads/search`. */
+/** `POST {base}/threads/search`. */
 const SupportSearchResponse = z.object({
 	mode: z.enum([
 		"keyword",
@@ -278,9 +276,8 @@ const SupportFlagsResponse = z.object({ ok: z.literal(true).describe("Always tru
 * Below is the same projection for the other consumer: a management client reading a Worker **it does
 * not control**. That client is crossing a trust boundary — a fork, a bug, a half-finished deploy, or a
 * hostile Worker each put a member here that no enum of ours declares — and under the strict schema one
-* such token costs it the entire response. It cost `pithy-sh/dashboard#15` exactly that: one
-* unrecognized `channel` and the support pane rendered zero of twenty-five conversations. The client
-* then had to widen our shape locally, which is the hand-held mirror `#113` exists to forbid.
+* such token costs it the entire response: one unrecognized `channel` and a support pane renders none of
+* its conversations, and the client is left widening our shape locally, the hand-held mirror the kit forbids.
 *
 * So the tolerance is published rather than reimplemented, by the one pattern
 * `@pithy-sh/core/src/projection/asRead` states for the whole kit: same objects, every enum read as a
@@ -304,7 +301,7 @@ const SupportListedThreadViewAsRead = asRead(SupportListedThreadView);
 const SupportMessageViewAsRead = asRead(SupportMessageView);
 /** `GET {base}/threads`, as a client that does not control the Worker must read it. */
 const SupportThreadsResponseAsRead = asRead(SupportThreadsResponse);
-/** `GET {base}/threads/search`, as a client that does not control the Worker must read it. */
+/** `POST {base}/threads/search`, as a client that does not control the Worker must read it. */
 const SupportSearchResponseAsRead = asRead(SupportSearchResponse);
 /** `GET {base}/threads/:id`, as a client that does not control the Worker must read it. */
 const SupportThreadResponseAsRead = asRead(SupportThreadResponse);

package/dist/http/routes.d.ts

@@ -8,7 +8,7 @@ import { type HandlerDeps } from "./handlers";
  * The support routes, their verification strategies, and what each accepts:
  *
  *   GET  /support/threads               → the inbox     (control-plane: support:threads:read)       query: ListThreadsQuery
- *   GET  /support/threads/search        → search        (control-plane: support:threads:read)       query: SearchThreadsQuery
+ *   POST /support/threads/search        → search        (control-plane: support:threads:read)       json:  SearchThreadsBody
  *   GET  /support/threads/:id           → one thread    (control-plane: support:threads:read)       param: ThreadIdParam
  *   POST /support/threads/:id/archive   → done/reopen   (control-plane: support:threads:archive)    param + json
  *   POST /support/threads/:id/assign    → who has it    (control-plane: support:threads:assign)     param + json
@@ -58,8 +58,8 @@ import { type HandlerDeps } from "./handlers";
  * person who most needs to reach support is often the one whose access is broken, and a role the kit
  * invented would make one adopter's account model a condition on everybody's ability to report a bug.
  *
- * But an adopter whose *own* model makes some submissions act-on-behalf-of — `pithy-sh/dashboard#10`'s
- * discount application is made for an organization, and a member may not make one — needs somewhere to
+ * But an adopter whose *own* model makes some submissions act-on-behalf-of — a discount application made
+ * for an organization, which a member may not make — needs somewhere to
  * put that check, and it must not be the client. **The seam for it already exists, in the composition
  * contract rather than in this capability's config**, and it is documented here because it was not
  * discoverable rather than because it was missing:

package/dist/http/routes.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"routes.d.ts","sourceRoot":"","sources":["../../src/http/routes.ts"],"names":[],"mappings":"AAGA,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,0CAA0C,CAAC;AAM7E,OAAO,KAAK,EAAE,OAAO,EAAE,IAAI,EAAE,MAAM,MAAM,CAAC;AAC1C,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,kBAAkB,CAAC;AAE3D,OAAO,EAGL,KAAK,WAAW,EAWjB,MAAM,YAAY,CAAC;AAoCpB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;GAkGG;AAEH,2CAA2C;AAC3C,MAAM,WAAW,oBAAoB;IACnC,+DAA+D;IAC/D,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB;;;;;;OAMG;IACH,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,qDAAqD;IACrD,WAAW,EAAE,CAAC,CAAC,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,OAAO,CAAC,WAAW,CAAC,CAAC;IAChE;;;OAGG;IACH,KAAK,CAAC,EAAE,kBAAkB,CAAC;CAC5B;AAuCD,mFAAmF;AACnF,wBAAgB,qBAAqB,CAAC,OAAO,EAAE,oBAAoB,GAAG,CAAC,GAAG,EAAE,IAAI,CAAC,YAAY,CAAC,KAAK,IAAI,CAqNtG"}
+{"version":3,"file":"routes.d.ts","sourceRoot":"","sources":["../../src/http/routes.ts"],"names":[],"mappings":"AAGA,OAAO,KAAK,EAAE,YAAY,EAAE,MAAM,0CAA0C,CAAC;AAM7E,OAAO,KAAK,EAAE,OAAO,EAAE,IAAI,EAAE,MAAM,MAAM,CAAC;AAC1C,OAAO,KAAK,EAAE,kBAAkB,EAAE,MAAM,kBAAkB,CAAC;AAE3D,OAAO,EAGL,KAAK,WAAW,EAWjB,MAAM,YAAY,CAAC;AAoCpB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;GAkGG;AAEH,2CAA2C;AAC3C,MAAM,WAAW,oBAAoB;IACnC,+DAA+D;IAC/D,QAAQ,CAAC,EAAE,MAAM,CAAC;IAClB;;;;;;OAMG;IACH,UAAU,CAAC,EAAE,OAAO,CAAC;IACrB,qDAAqD;IACrD,WAAW,EAAE,CAAC,CAAC,EAAE,OAAO,CAAC,YAAY,CAAC,KAAK,OAAO,CAAC,WAAW,CAAC,CAAC;IAChE;;;OAGG;IACH,KAAK,CAAC,EAAE,kBAAkB,CAAC;CAC5B;AAuCD,mFAAmF;AACnF,wBAAgB,qBAAqB,CAAC,OAAO,EAAE,oBAAoB,GAAG,CAAC,GAAG,EAAE,IAAI,CAAC,YAAY,CAAC,KAAK,IAAI,CAsNtG"}

package/dist/http/routes.js

@@ -3,7 +3,7 @@
 import { requireAuth, requireStaff } from "./guards.js";
 import { archiveConversation, assignConversation, listInbox, listMyThreads, listReplies, readConversation, readMyThread, reclassifyConversation, replyToConversation, searchInbox, submitFeedbackRequest, updateFlags } from "./handlers.js";
 import { SupportArchiveResponse, SupportAssignResponse, SupportFlagsResponse, SupportMyThreadResponse, SupportMyThreadsResponse, SupportReclassifiedResponse, SupportRepliesResponse, SupportReplySentResponse, SupportSearchResponse, SupportSubmissionResponse, SupportThreadResponse, SupportThreadsResponse } from "./responses.js";
-import { ArchiveThreadInput, AssignThreadInput, FlagsInput, ListThreadsQuery, MyThreadsQuery, RepliesQuery, ReplyInput, SearchThreadsQuery, SubmitFeedbackInput, ThreadIdParam } from "./schemas.js";
+import { ArchiveThreadInput, AssignThreadInput, FlagsInput, ListThreadsQuery, MyThreadsQuery, RepliesQuery, ReplyInput, SearchThreadsBody, SubmitFeedbackInput, ThreadIdParam } from "./schemas.js";
 import { SUPPORT_THREADS_ARCHIVE_SCOPE, SUPPORT_THREADS_ASSIGN_SCOPE, SUPPORT_THREADS_FLAG_SCOPE, SUPPORT_THREADS_READ_SCOPE, SUPPORT_THREADS_RECLASSIFY_SCOPE, SUPPORT_THREADS_REPLY_SCOPE } from "./scopes.js";
 import { InternalError } from "@pithy-sh/core/src/error/pithyError";
 import { requireControlPlane } from "@pithy-sh/core/src/controlPlane/http/guard";
@@ -54,12 +54,13 @@ function registerSupportRoutes(options) {
 			scopes: [SUPPORT_THREADS_READ_SCOPE],
 			responses: { 200: SupportThreadsResponse }
 		}), requireControlPlane(SUPPORT_THREADS_READ_SCOPE), validate("query", ListThreadsQuery), async (c) => c.json(await listInbox(await resolve(c), c.req.valid("query"), viewer(c))));
-		app.get(`${base}/threads/search`, describeRoute({
+		app.post(`${base}/threads/search`, describeRoute({
 			summary: "Search the inbox, by words and by meaning, ranked as one.",
+			description: "The words travel in the body, because they are often a customer's address or order number and a query string is written to every request log between the client and the Worker. Read-only.",
 			verification: "control-plane",
 			scopes: [SUPPORT_THREADS_READ_SCOPE],
 			responses: { 200: SupportSearchResponse }
-		}), requireControlPlane(SUPPORT_THREADS_READ_SCOPE), validate("query", SearchThreadsQuery), async (c) => c.json(await searchInbox(await resolve(c), c.req.valid("query"), viewer(c))));
+		}), requireControlPlane(SUPPORT_THREADS_READ_SCOPE), validate("json", SearchThreadsBody), async (c) => c.json(await searchInbox(await resolve(c), c.req.valid("json"), viewer(c))));
 		app.get(`${base}/replies`, describeRoute({
 			summary: "List the canned replies.",
 			verification: "control-plane",

package/dist/http/schemas.d.ts

@@ -21,7 +21,7 @@ export type ThreadIdParam = z.infer<typeof ThreadIdParam>;
 /**
  * The inbox listing query.
  *
- * **Strict, and there is no `q`.** Listing lists; `GET {basePath}/threads/search` searches. An unknown
+ * **Strict, and there is no `q`.** Listing lists; `POST {basePath}/threads/search` searches. An unknown
  * key is refused as `validation/invalid_input` rather than ignored, so a client sending `q` is told so
  * instead of getting the unfiltered inbox back as though it were the answer.
  */
@@ -60,12 +60,13 @@ export declare const SupportSearchMode: z.ZodEnum<{
     semantic: "semantic";
 }>;
 export type SupportSearchMode = z.infer<typeof SupportSearchMode>;
-/** The search query. */
-export declare const SearchThreadsQuery: z.ZodObject<{
-    archived: z.ZodOptional<z.ZodEnum<{
-        false: "false";
-        true: "true";
-    }>>;
+/**
+ * The body of `POST {basePath}/threads/search`: the words, the mode, how many, and the inbox listing's filters.
+ * A body, not a query string, because the words are often a customer's address or order number and a URL is
+ * written to every request log between the client and the Worker. Strict, so a misspelled filter is refused
+ * rather than silently widening the search.
+ */
+export declare const SearchThreadsBody: z.ZodObject<{
     category: z.ZodOptional<z.ZodString>;
     declaredCategory: z.ZodOptional<z.ZodString>;
     priority: z.ZodOptional<z.ZodEnum<{
@@ -91,9 +92,10 @@ export declare const SearchThreadsQuery: z.ZodObject<{
         keyword: "keyword";
         semantic: "semantic";
     }>>;
-    limit: z.ZodOptional<z.ZodCoercedNumber<unknown>>;
+    limit: z.ZodOptional<z.ZodNumber>;
+    archived: z.ZodOptional<z.ZodBoolean>;
 }, z.core.$strict>;
-export type SearchThreadsQuery = z.infer<typeof SearchThreadsQuery>;
+export type SearchThreadsBody = z.infer<typeof SearchThreadsBody>;
 /** The archive/unarchive body. */
 export declare const ArchiveThreadInput: z.ZodObject<{
     archived: z.ZodBoolean;

package/dist/http/schemas.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"schemas.d.ts","sourceRoot":"","sources":["../../src/http/schemas.ts"],"names":[],"mappings":"AAIA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAcxB;;;;;;;;;;;GAWG;AAEH,+BAA+B;AAC/B,eAAO,MAAM,aAAa;;iBAOsC,CAAC;AACjE,MAAM,MAAM,aAAa,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,aAAa,CAAC,CAAC;AAyC1D;;;;;;GAMG;AACH,eAAO,MAAM,gBAAgB;;;;;;;;;;;;;;;;;;;;;;;;;;kBAiBmE,CAAC;AACjG,MAAM,MAAM,gBAAgB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,gBAAgB,CAAC,CAAC;AAEhE,yBAAyB;AACzB,eAAO,MAAM,iBAAiB;;;;EAI3B,CAAC;AACJ,MAAM,MAAM,iBAAiB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAElE,wBAAwB;AACxB,eAAO,MAAM,kBAAkB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;kBAuBqF,CAAC;AACrH,MAAM,MAAM,kBAAkB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,kBAAkB,CAAC,CAAC;AAEpE,kCAAkC;AAClC,eAAO,MAAM,kBAAkB;;iBAQuB,CAAC;AACvD,MAAM,MAAM,kBAAkB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,kBAAkB,CAAC,CAAC;AAEpE,mCAAmC;AACnC,eAAO,MAAM,aAAa;;;iBAOoE,CAAC;AAC/F,MAAM,MAAM,aAAa,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,aAAa,CAAC,CAAC;AAE1D,yDAAyD;AACzD,eAAO,MAAM,yBAAyB,MAAM,CAAC;AAE7C,iGAAiG;AACjG,eAAO,MAAM,iBAAiB;;;;;;iBAeiC,CAAC;AAChE,MAAM,MAAM,iBAAiB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAElE,sBAAsB;AACtB,eAAO,MAAM,UAAU;;;iBAmB0B,CAAC;AAClD,MAAM,MAAM,UAAU,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,UAAU,CAAC,CAAC;AAEpD,iCAAiC;AACjC,eAAO,MAAM,UAAU;;;iBAWmC,CAAC;AAC3D,MAAM,MAAM,UAAU,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,UAAU,CAAC,CAAC;AAEpD;;;;;;;;GAQG;AACH,eAAO,MAAM,wBAAwB;;;;iBA4B8D,CAAC;AACpG,MAAM,MAAM,wBAAwB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,wBAAwB,CAAC,CAAC;AAEhF;;;;;;;;;;GAUG;AACH,eAAO,MAAM,mBAAmB;;;;;;;;;;;;;;;;;iBAiCqF,CAAC;AACtH,MAAM,MAAM,mBAAmB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,mBAAmB,CAAC,CAAC;AAEtE,uCAAuC;AACvC,eAAO,MAAM,cAAc;;;iBAiBxB,CAAC;AACJ,MAAM,MAAM,cAAc,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,cAAc,CAAC,CAAC;AAE5D,sCAAsC;AACtC,eAAO,MAAM,YAAY;;iBAM4B,CAAC;AACtD,MAAM,MAAM,YAAY,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,YAAY,CAAC,CAAC"}
+{"version":3,"file":"schemas.d.ts","sourceRoot":"","sources":["../../src/http/schemas.ts"],"names":[],"mappings":"AAKA,OAAO,EAAE,CAAC,EAAE,MAAM,KAAK,CAAC;AAcxB;;;;;;;;;;;GAWG;AAEH,+BAA+B;AAC/B,eAAO,MAAM,aAAa;;iBAOsC,CAAC;AACjE,MAAM,MAAM,aAAa,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,aAAa,CAAC,CAAC;AAyC1D;;;;;;GAMG;AACH,eAAO,MAAM,gBAAgB;;;;;;;;;;;;;;;;;;;;;;;;;;kBAiBmE,CAAC;AACjG,MAAM,MAAM,gBAAgB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,gBAAgB,CAAC,CAAC;AAEhE,yBAAyB;AACzB,eAAO,MAAM,iBAAiB;;;;EAI3B,CAAC;AACJ,MAAM,MAAM,iBAAiB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAElE;;;;;GAKG;AACH,eAAO,MAAM,iBAAiB;;;;;;;;;;;;;;;;;;;;;;;;;;;;kBAwBsF,CAAC;AACrH,MAAM,MAAM,iBAAiB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAElE,kCAAkC;AAClC,eAAO,MAAM,kBAAkB;;iBAQuB,CAAC;AACvD,MAAM,MAAM,kBAAkB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,kBAAkB,CAAC,CAAC;AAEpE,mCAAmC;AACnC,eAAO,MAAM,aAAa;;;iBAOoE,CAAC;AAC/F,MAAM,MAAM,aAAa,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,aAAa,CAAC,CAAC;AAE1D,yDAAyD;AACzD,eAAO,MAAM,yBAAyB,MAAM,CAAC;AAE7C,iGAAiG;AACjG,eAAO,MAAM,iBAAiB;;;;;;iBAeiC,CAAC;AAChE,MAAM,MAAM,iBAAiB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,iBAAiB,CAAC,CAAC;AAElE,sBAAsB;AACtB,eAAO,MAAM,UAAU;;;iBAmB0B,CAAC;AAClD,MAAM,MAAM,UAAU,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,UAAU,CAAC,CAAC;AAEpD,iCAAiC;AACjC,eAAO,MAAM,UAAU;;;iBAWmC,CAAC;AAC3D,MAAM,MAAM,UAAU,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,UAAU,CAAC,CAAC;AAEpD;;;;;;;;GAQG;AACH,eAAO,MAAM,wBAAwB;;;;iBA4B8D,CAAC;AACpG,MAAM,MAAM,wBAAwB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,wBAAwB,CAAC,CAAC;AAEhF;;;;;;;;;;GAUG;AACH,eAAO,MAAM,mBAAmB;;;;;;;;;;;;;;;;;iBAiCqF,CAAC;AACtH,MAAM,MAAM,mBAAmB,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,mBAAmB,CAAC,CAAC;AAEtE,uCAAuC;AACvC,eAAO,MAAM,cAAc;;;iBAiBxB,CAAC;AACJ,MAAM,MAAM,cAAc,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,cAAc,CAAC,CAAC;AAE5D,sCAAsC;AACtC,eAAO,MAAM,YAAY;;iBAM4B,CAAC;AACtD,MAAM,MAAM,YAAY,GAAG,CAAC,CAAC,KAAK,CAAC,OAAO,YAAY,CAAC,CAAC"}

package/dist/http/schemas.js

@@ -6,6 +6,7 @@ import { UNASSIGNED } from "../data/assignment.js";
 import { SupportSubmissionContext } from "../data/message.js";
 import "../store/paging.js";
 import { z } from "zod";
+import { freeText } from "@pithy-sh/core/src/http/freeText";
 import { PresenceParticipantName, PresenceParticipantRef } from "@pithy-sh/core/src/presence/frames";
 //#region src/http/schemas.ts
 /** An assignee reference, as the listing filters on it and an assignment names it. */
@@ -40,7 +41,7 @@ const threadFilterFields = {
 /**
 * The inbox listing query.
 *
-* **Strict, and there is no `q`.** Listing lists; `GET {basePath}/threads/search` searches. An unknown
+* **Strict, and there is no `q`.** Listing lists; `POST {basePath}/threads/search` searches. An unknown
 * key is refused as `validation/invalid_input` rather than ignored, so a client sending `q` is told so
 * instead of getting the unfiltered inbox back as though it were the answer.
 */
@@ -55,12 +56,18 @@ const SupportSearchMode = z.enum([
 	"semantic",
 	"hybrid"
 ]).describe("`keyword` finds the exact words — FTS5 when `search.fts` is on, the `LIKE` scan otherwise. `semantic` finds the meaning, through the message index. `hybrid` runs both and ranks them as one.");
-/** The search query. */
-const SearchThreadsQuery = z.object({
-	q: z.string().trim().min(1).max(200).describe("What to search for, in the customer's words or yours. An order number, an error, or a description."),
+/**
+* The body of `POST {basePath}/threads/search`: the words, the mode, how many, and the inbox listing's filters.
+* A body, not a query string, because the words are often a customer's address or order number and a URL is
+* written to every request log between the client and the Worker. Strict, so a misspelled filter is refused
+* rather than silently widening the search.
+*/
+const SearchThreadsBody = z.object({
+	...threadFilterFields,
+	q: freeText(z.string().trim().min(1).max(200)).describe("What to search for, in the customer's words or yours. An order number, an error, or a description."),
 	mode: SupportSearchMode.optional().describe("Which backends to run. Absent runs every one that is on, as `hybrid`. `semantic` or `hybrid` while `search.semantic` is off is refused, naming the flag."),
-	limit: z.coerce.number().int().min(1).max(50).optional().describe(`How many threads to return, best first. Default 20, at most 50. No cursor: a ranked list has a top, not pages.`),
-	...threadFilterFields
+	limit: z.number().int().min(1).max(50).optional().describe(`How many threads to return, best first. Default 20, at most 50. No cursor: a ranked list has a top, not pages.`),
+	archived: z.boolean().optional().describe("`true` for the done pile, `false` or absent for the open inbox — which is the default on purpose.")
 }).strict().describe("A search over the inbox: the words, the mode, how many, and the same filters the inbox listing takes.");
 /** The archive/unarchive body. */
 const ArchiveThreadInput = z.object({ archived: z.boolean().describe("`true` marks the conversation done; `false` reopens it. Explicit rather than a toggle, so a retried request lands on the state the caller meant rather than flipping it back.") }).describe("Mark a conversation done, or reopen it.");
@@ -127,4 +134,4 @@ const MyThreadsQuery = z.object({
 /** The canned-reply catalog query. */
 const RepliesQuery = z.object({ category: CategoryFilter.optional().describe("Order the catalog for this category — its snippets first, then the general-purpose ones. Ordering, never filtering: a misclassified thread must not hide the snippet its operator actually needs.") }).describe("How to order the canned reply catalog.");
 //#endregion
-export { ArchiveThreadInput, AssignThreadInput, AssigneeInput, FlagsInput, ListThreadsQuery, MAX_ASSIGNMENT_NOTE_CHARS, MyThreadsQuery, RepliesQuery, ReplyInput, SearchThreadsQuery, SubmitFeedbackInput, SubmittedAttachmentInput, SupportSearchMode, ThreadIdParam };
+export { ArchiveThreadInput, AssignThreadInput, AssigneeInput, FlagsInput, ListThreadsQuery, MAX_ASSIGNMENT_NOTE_CHARS, MyThreadsQuery, RepliesQuery, ReplyInput, SearchThreadsBody, SubmitFeedbackInput, SubmittedAttachmentInput, SupportSearchMode, ThreadIdParam };

package/dist/http/scopes.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"scopes.d.ts","sourceRoot":"","sources":["../../src/http/scopes.ts"],"names":[],"mappings":"AAGA,OAAO,KAAK,EAAE,qBAAqB,EAAE,MAAM,sDAAsD,CAAC;AAClG,OAAO,KAAK,EAAE,iBAAiB,EAAE,MAAM,6CAA6C,CAAC;AAErF;;;;;;;;;;;;;;;;;;;;;;GAsBG;AAEH,iGAAiG;AACjG,eAAO,MAAM,0BAA0B,EAAE,iBAA0C,CAAC;AAEpF,oFAAoF;AACpF,eAAO,MAAM,6BAA6B,EAAE,iBAA6C,CAAC;AAE1F;;;GAGG;AACH,eAAO,MAAM,2BAA2B,EAAE,iBAA2C,CAAC;AAEtF,8EAA8E;AAC9E,eAAO,MAAM,gCAAgC,EAAE,iBAAgD,CAAC;AAEhG,wGAAwG;AACxG,eAAO,MAAM,0BAA0B,EAAE,iBAA0C,CAAC;AAEpF;;;GAGG;AACH,eAAO,MAAM,4BAA4B,EAAE,iBAA4C,CAAC;AAExF;;;GAGG;AACH,eAAO,MAAM,4BAA4B,EAAE,SAAS,iBAAiB,EAOpE,CAAC;AAEF;;;;;;;;;;GAUG;AACH,wBAAgB,kBAAkB,CAAC,QAAQ,EAAE,MAAM,GAAG,qBAAqB,EAAE,CA2E5E"}
+{"version":3,"file":"scopes.d.ts","sourceRoot":"","sources":["../../src/http/scopes.ts"],"names":[],"mappings":"AAGA,OAAO,KAAK,EAAE,qBAAqB,EAAE,MAAM,sDAAsD,CAAC;AAClG,OAAO,KAAK,EAAE,iBAAiB,EAAE,MAAM,6CAA6C,CAAC;AAErF;;;;;;;;;;;;;;;;;;;;;;GAsBG;AAEH,iGAAiG;AACjG,eAAO,MAAM,0BAA0B,EAAE,iBAA0C,CAAC;AAEpF,oFAAoF;AACpF,eAAO,MAAM,6BAA6B,EAAE,iBAA6C,CAAC;AAE1F;;;GAGG;AACH,eAAO,MAAM,2BAA2B,EAAE,iBAA2C,CAAC;AAEtF,8EAA8E;AAC9E,eAAO,MAAM,gCAAgC,EAAE,iBAAgD,CAAC;AAEhG,wGAAwG;AACxG,eAAO,MAAM,0BAA0B,EAAE,iBAA0C,CAAC;AAEpF;;;GAGG;AACH,eAAO,MAAM,4BAA4B,EAAE,iBAA4C,CAAC;AAExF;;;GAGG;AACH,eAAO,MAAM,4BAA4B,EAAE,SAAS,iBAAiB,EAOpE,CAAC;AAEF;;;;;;;;;;GAUG;AACH,wBAAgB,kBAAkB,CAAC,QAAQ,EAAE,MAAM,GAAG,qBAAqB,EAAE,CA4E5E"}

package/dist/http/scopes.js

@@ -76,11 +76,12 @@ function supportAdminRoutes(basePath) {
 			summary: "List the inbox, newest first, filtered by category, priority, assignee, and archived."
 		},
 		{
-			method: "GET",
+			method: "POST",
 			operation: "threads.search",
 			path: `${basePath}/threads/search`,
 			scope: SUPPORT_THREADS_READ_SCOPE,
 			kind: "reads",
+			readInBody: true,
 			summary: "Search the inbox by words and by meaning, ranked as one, with the same filters as the list."
 		},
 		{

package/dist/store/threads.d.ts

@@ -66,7 +66,7 @@ export interface ThreadFilters {
 /**
  * What a caller may filter the inbox by, and where to resume.
  *
- * **No free text.** Listing lists; `GET {basePath}/threads/search` searches, ranked, with a limit and no
+ * **No free text.** Listing lists; `POST {basePath}/threads/search` searches, ranked, with a limit and no
  * cursor. A `q` here could say whether a thread matched, never how well.
  */
 export interface ListThreadsQuery extends ThreadFilters {

package/dist/version.generated.d.ts

@@ -3,5 +3,5 @@
 /** This package's npm name — the join key against a release feed. */
 export declare const PACKAGE_NAME = "@pithy-sh/support";
 /** This package's version, stamped from its own package.json at generation time. */
-export declare const PACKAGE_VERSION = "0.7.0";
+export declare const PACKAGE_VERSION = "0.8.0";
 //# sourceMappingURL=version.generated.d.ts.map

package/dist/version.generated.js

@@ -4,6 +4,6 @@
 /** This package's npm name — the join key against a release feed. */
 const PACKAGE_NAME = "@pithy-sh/support";
 /** This package's version, stamped from its own package.json at generation time. */
-const PACKAGE_VERSION = "0.7.0";
+const PACKAGE_VERSION = "0.8.0";
 //#endregion
 export { PACKAGE_NAME, PACKAGE_VERSION };

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@pithy-sh/support",
-  "version": "0.7.0",
+  "version": "0.8.0",
   "license": "MIT",
   "repository": {
     "type": "git",
@@ -40,13 +40,13 @@
     "tldts": "^7.4.10"
   },
   "peerDependencies": {
-    "@pithy-sh/auth": "^0.13.0",
-    "@pithy-sh/core": "^0.17.0",
-    "@pithy-sh/email": "^0.9.0",
-    "@pithy-sh/payments": "^0.8.0",
-    "@pithy-sh/secrets": "^0.6.5",
-    "@pithy-sh/storage": "^0.7.3",
-    "@pithy-sh/vector": "^0.5.5",
+    "@pithy-sh/auth": "^0.14.0",
+    "@pithy-sh/core": "^0.18.0",
+    "@pithy-sh/email": "^0.10.0",
+    "@pithy-sh/payments": "^0.8.1",
+    "@pithy-sh/secrets": "^0.6.6",
+    "@pithy-sh/storage": "^0.7.4",
+    "@pithy-sh/vector": "^0.5.6",
     "hono": "^4.13.2",
     "kysely": "^0.29.0",
     "zod": "^4.4.0"

package/pithy.manifest.json

@@ -45,7 +45,7 @@
     "If your feedback screen offers a chooser, send its answer as `declaredCategory`. It lands in its own column beside `category` and is never overwritten by the classifier — one is a claim by the person writing, the other a judgement about them, and an operator triaging an inbox needs to tell them apart. `GET /support/threads` filters on either. A key outside your taxonomy is refused rather than stored, and a category sent with a `threadId` is refused too: a chooser belongs on the form that opens a request.",
     "`POST /support/feedback` is gated on a session and same-origin and never on a role — a general intake that is role-gated is not one. If your own account model makes some submissions act-on-behalf-of, put that check in your `app` capability's `middleware` over your own `basePath`: every capability's middleware mounts before any capability's routes, so yours runs after auth has resolved the session and before this capability's `requireAuth()`.",
     "If your own signed-in users work the inbox, name two powers in `support({ staff: { readPower, assignPower } })` and give them to a role in your organization catalog's `unassignable` list that `organization({ ownership })` does not confer, so only an operator can confer them — anybody may found an organization and take its ownership role, so `support()` refuses a staff power there. `readPower` lets a staff member join a thread's presence room; `assignPower` lets them assign it at `POST /support/staff/threads/:id/assign`. Without `staff`, both answer to management clients only.",
-    "Search the inbox at `GET /support/threads/search` — keyword by default, ranked; the inbox list takes no `q`. Turn on `search: { semantic: true }` to find a paraphrase as well as an exact word: it embeds every inbound message on your own Workers AI binding, a second inference per message on top of classification, so it is off until you choose it. Then run `pithy support provision`, which creates the Vectorize index, binds it, and backfills it once; `pithy vector reprocess --index support-messages` re-embeds after a model change.",
+    "Search the inbox at `POST /support/threads/search`, with the words and the filters in a JSON body, so a customer's address typed into the box never lands in a request log — keyword by default, ranked; the inbox list takes no `q`. Turn on `search: { semantic: true }` to find a paraphrase as well as an exact word: it embeds every inbound message on your own Workers AI binding, a second inference per message on top of classification, so it is off until you choose it. Then run `pithy support provision`, which creates the Vectorize index, binds it, and backfills it once; `pithy vector reprocess --index support-messages` re-embeds after a model change.",
     "Run `pithy support provision` after adding support or upgrading it: `search.fts` is on by default, and the FTS5 index and its triggers are provisioned rather than migrated. Until then search falls back to a `LIKE` scan and `pithy doctor` names the environment. Back the database up with `pithy backup`, which skips the index, and restore it with `pithy restore`, which rebuilds it — a plain `wrangler d1 export` fails on any database holding an FTS5 table."
   ],
   "configOptions": [

package/src/http/handlers.ts

@@ -56,7 +56,7 @@ import type {
   MyThreadsQuery,
   RepliesQuery,
   ReplyInput,
-  SearchThreadsQuery,
+  SearchThreadsBody,
   SubmitFeedbackInput,
 } from "./schemas";
 import {
@@ -148,7 +148,7 @@ export async function listInbox(
  */
 export async function searchInbox(
   deps: HandlerDeps,
-  query: SearchThreadsQuery,
+  query: SearchThreadsBody,
   viewer: string,
 ): Promise<SupportSearchResponse> {
   const outcome = await searchThreads(
@@ -165,7 +165,7 @@ export async function searchInbox(
       q: query.q,
       ...(query.mode !== undefined ? { mode: query.mode } : {}),
       ...(query.limit !== undefined ? { limit: query.limit } : {}),
-      archived: query.archived === "true",
+      archived: query.archived === true,
       category: query.category,
       declaredCategory: query.declaredCategory,
       priority: query.priority,

package/src/http/responses.ts

@@ -34,16 +34,14 @@ import { SupportSubmissionContext } from "../data/message";
  *
  * **A browser imports this file, so it reaches no module that needs the Workers runtime.** That is not
  * a preference about bundle size; it is what "a client validates what comes back" means once the client
- * is a Vite program with the DOM lib and no Workers types. This file imported `SUPPORT_BILLING_SCOPE`
- * from `link/sender.ts` for one release and brought D1, Kysely and two capabilities' table maps with it,
- * which took `pithy-sh/dashboard`'s client build down on an error in `@pithy-sh/auth` (#419). The rule is
- * held by `tooling/browser-scopes`, which compiles this module with `types: []` and asks the compiler
+ * is a Vite program with the DOM lib and no Workers types: an import of `link/sender.ts` would bring D1,
+ * Kysely and two capabilities' table maps into that build. The rule is held by `tooling/browser-scopes`, which compiles this module with `types: []` and asks the compiler
  * which files that program included.
  *
  * **A field added here later is `.optional()`, not merely `.nullable()`.** This module is read across a
  * version boundary — a management client validates a response with this schema against a customer's
  * Worker at whatever kit version it is on — so an additive required key fails `safeParse` for everyone
- * below that release and takes the whole pane with it (#450). Absent then means *this Worker cannot
+ * below that release and takes the whole pane with it. Absent then means *this Worker cannot
  * say*, which is a different fact from `null`.
  */
 
@@ -110,7 +108,7 @@ export const SupportThreadView = z
       .describe(
         "The control-plane subject that archived it, for convenience only — the answer to 'who marked this done' comes from the audit trail.",
       ),
-    // Optional as well as nullable (#450, #816): absent says *this Worker predates assignment*, which a client
+    // Optional as well as nullable: absent says *this Worker predates assignment*, which a client
     // must not read as *nobody has it*.
     assigneeRef: z
       .string()
@@ -346,7 +344,7 @@ export const SupportSearchResultView = z
   .describe("One thread a search found, named by its best-matching message, with that message's raw scores.");
 export type SupportSearchResultView = z.output<typeof SupportSearchResultView>;
 
-/** `GET {base}/threads/search`. */
+/** `POST {base}/threads/search`. */
 export const SupportSearchResponse = z
   .object({
     mode: z
@@ -418,7 +416,7 @@ export const SupportThreadResponse = z
       .describe("Its attachments, across every message, each naming the message it arrived on in `messageId`."),
     sender: SenderContextView.describe("What the app already knows about the sender."),
     replies: z.array(SupportReplyView).describe("The canned replies, ordered for this thread's category."),
-    // Optional (#450): absent from a Worker that predates assignment.
+    // Optional: absent from a Worker that predates assignment.
     assignments: z
       .array(SupportAssignmentView)
       .optional()
@@ -518,9 +516,8 @@ export type SupportFlagsResponse = z.output<typeof SupportFlagsResponse>;
  * Below is the same projection for the other consumer: a management client reading a Worker **it does
  * not control**. That client is crossing a trust boundary — a fork, a bug, a half-finished deploy, or a
  * hostile Worker each put a member here that no enum of ours declares — and under the strict schema one
- * such token costs it the entire response. It cost `pithy-sh/dashboard#15` exactly that: one
- * unrecognized `channel` and the support pane rendered zero of twenty-five conversations. The client
- * then had to widen our shape locally, which is the hand-held mirror `#113` exists to forbid.
+ * such token costs it the entire response: one unrecognized `channel` and a support pane renders none of
+ * its conversations, and the client is left widening our shape locally, the hand-held mirror the kit forbids.
  *
  * So the tolerance is published rather than reimplemented, by the one pattern
  * `@pithy-sh/core/src/projection/asRead` states for the whole kit: same objects, every enum read as a
@@ -553,7 +550,7 @@ export type SupportMessageViewAsRead = z.output<typeof SupportMessageViewAsRead>
 export const SupportThreadsResponseAsRead = asRead(SupportThreadsResponse);
 export type SupportThreadsResponseAsRead = z.output<typeof SupportThreadsResponseAsRead>;
 
-/** `GET {base}/threads/search`, as a client that does not control the Worker must read it. */
+/** `POST {base}/threads/search`, as a client that does not control the Worker must read it. */
 export const SupportSearchResponseAsRead = asRead(SupportSearchResponse);
 export type SupportSearchResponseAsRead = z.output<typeof SupportSearchResponseAsRead>;
 

package/src/http/routes.ts

@@ -47,7 +47,7 @@ import {
   MyThreadsQuery,
   RepliesQuery,
   ReplyInput,
-  SearchThreadsQuery,
+  SearchThreadsBody,
   SubmitFeedbackInput,
   ThreadIdParam,
 } from "./schemas";
@@ -64,7 +64,7 @@ import {
  * The support routes, their verification strategies, and what each accepts:
  *
  *   GET  /support/threads               → the inbox     (control-plane: support:threads:read)       query: ListThreadsQuery
- *   GET  /support/threads/search        → search        (control-plane: support:threads:read)       query: SearchThreadsQuery
+ *   POST /support/threads/search        → search        (control-plane: support:threads:read)       json:  SearchThreadsBody
  *   GET  /support/threads/:id           → one thread    (control-plane: support:threads:read)       param: ThreadIdParam
  *   POST /support/threads/:id/archive   → done/reopen   (control-plane: support:threads:archive)    param + json
  *   POST /support/threads/:id/assign    → who has it    (control-plane: support:threads:assign)     param + json
@@ -114,8 +114,8 @@ import {
  * person who most needs to reach support is often the one whose access is broken, and a role the kit
  * invented would make one adopter's account model a condition on everybody's ability to report a bug.
  *
- * But an adopter whose *own* model makes some submissions act-on-behalf-of — `pithy-sh/dashboard#10`'s
- * discount application is made for an organization, and a member may not make one — needs somewhere to
+ * But an adopter whose *own* model makes some submissions act-on-behalf-of — a discount application made
+ * for an organization, which a member may not make — needs somewhere to
  * put that check, and it must not be the client. **The seam for it already exists, in the composition
  * contract rather than in this capability's config**, and it is documented here because it was not
  * discoverable rather than because it was missing:
@@ -238,18 +238,19 @@ export function registerSupportRoutes(options: SupportRoutesOptions): (app: Hono
       async (c) => c.json(await listInbox(await resolve(c), c.req.valid("query"), viewer(c))),
     );
 
-    // Before `/threads/:id`, so `search` is never read as a thread id.
-    app.get(
+    app.post(
       `${base}/threads/search`,
       describeRoute({
         summary: "Search the inbox, by words and by meaning, ranked as one.",
+        description:
+          "The words travel in the body, because they are often a customer's address or order number and a query string is written to every request log between the client and the Worker. Read-only.",
         verification: "control-plane",
         scopes: [SUPPORT_THREADS_READ_SCOPE],
         responses: { 200: SupportSearchResponse },
       }),
       requireControlPlane(SUPPORT_THREADS_READ_SCOPE),
-      validate("query", SearchThreadsQuery),
-      async (c) => c.json(await searchInbox(await resolve(c), c.req.valid("query"), viewer(c))),
+      validate("json", SearchThreadsBody),
+      async (c) => c.json(await searchInbox(await resolve(c), c.req.valid("json"), viewer(c))),
     );
 
     app.get(

package/src/http/schemas.ts

@@ -1,6 +1,7 @@
 // SPDX-FileCopyrightText: 2026 Pithy
 // SPDX-License-Identifier: MIT
 
+import { freeText } from "@pithy-sh/core/src/http/freeText";
 import { PresenceParticipantName, PresenceParticipantRef } from "@pithy-sh/core/src/presence/frames";
 import { z } from "zod";
 import { MAX_SUBMISSION_ATTACHMENTS, MAX_SUBMISSION_BODY_CHARS, MAX_SUBMISSION_SUBJECT_CHARS } from "../config/config";
@@ -82,7 +83,7 @@ const threadFilterFields = {
 /**
  * The inbox listing query.
  *
- * **Strict, and there is no `q`.** Listing lists; `GET {basePath}/threads/search` searches. An unknown
+ * **Strict, and there is no `q`.** Listing lists; `POST {basePath}/threads/search` searches. An unknown
  * key is refused as `validation/invalid_input` rather than ignored, so a client sending `q` is told so
  * instead of getting the unfiltered inbox back as though it were the answer.
  */
@@ -114,19 +115,22 @@ export const SupportSearchMode = z
   );
 export type SupportSearchMode = z.infer<typeof SupportSearchMode>;
 
-/** The search query. */
-export const SearchThreadsQuery = z
+/**
+ * The body of `POST {basePath}/threads/search`: the words, the mode, how many, and the inbox listing's filters.
+ * A body, not a query string, because the words are often a customer's address or order number and a URL is
+ * written to every request log between the client and the Worker. Strict, so a misspelled filter is refused
+ * rather than silently widening the search.
+ */
+export const SearchThreadsBody = z
   .object({
-    q: z
-      .string()
-      .trim()
-      .min(1)
-      .max(MAX_SEARCH_TERM)
-      .describe("What to search for, in the customer's words or yours. An order number, an error, or a description."),
+    ...threadFilterFields,
+    q: freeText(z.string().trim().min(1).max(MAX_SEARCH_TERM)).describe(
+      "What to search for, in the customer's words or yours. An order number, an error, or a description.",
+    ),
     mode: SupportSearchMode.optional().describe(
       "Which backends to run. Absent runs every one that is on, as `hybrid`. `semantic` or `hybrid` while `search.semantic` is off is refused, naming the flag.",
     ),
-    limit: z.coerce
+    limit: z
       .number()
       .int()
       .min(1)
@@ -135,11 +139,14 @@ export const SearchThreadsQuery = z
       .describe(
         `How many threads to return, best first. Default ${DEFAULT_SEARCH_LIMIT}, at most ${MAX_SEARCH_LIMIT}. No cursor: a ranked list has a top, not pages.`,
       ),
-    ...threadFilterFields,
+    archived: z
+      .boolean()
+      .optional()
+      .describe("`true` for the done pile, `false` or absent for the open inbox — which is the default on purpose."),
   })
   .strict()
   .describe("A search over the inbox: the words, the mode, how many, and the same filters the inbox listing takes.");
-export type SearchThreadsQuery = z.infer<typeof SearchThreadsQuery>;
+export type SearchThreadsBody = z.infer<typeof SearchThreadsBody>;
 
 /** The archive/unarchive body. */
 export const ArchiveThreadInput = z

package/src/http/scopes.ts

@@ -87,11 +87,12 @@ export function supportAdminRoutes(basePath: string): AdminRouteDeclaration[] {
       summary: "List the inbox, newest first, filtered by category, priority, assignee, and archived.",
     },
     {
-      method: "GET",
+      method: "POST",
       operation: "threads.search",
       path: `${basePath}/threads/search`,
       scope: SUPPORT_THREADS_READ_SCOPE,
       kind: "reads",
+      readInBody: true,
       summary: "Search the inbox by words and by meaning, ranked as one, with the same filters as the list.",
     },
     {

package/src/store/threads.ts

@@ -97,7 +97,7 @@ export interface ThreadFilters {
 /**
  * What a caller may filter the inbox by, and where to resume.
  *
- * **No free text.** Listing lists; `GET {basePath}/threads/search` searches, ranked, with a limit and no
+ * **No free text.** Listing lists; `POST {basePath}/threads/search` searches, ranked, with a limit and no
  * cursor. A `q` here could say whether a thread matched, never how well.
  */
 export interface ListThreadsQuery extends ThreadFilters {

package/src/version.generated.ts

@@ -13,4 +13,4 @@
 export const PACKAGE_NAME = "@pithy-sh/support";
 
 /** This package's version, stamped from its own package.json at generation time. */
-export const PACKAGE_VERSION = "0.7.0";
+export const PACKAGE_VERSION = "0.8.0";