@pipedream/zendesk 0.8.3 → 0.10.0

package/actions/set-custom-ticket-fields/set-custom-ticket-fields.mjs

@@ -0,0 +1,80 @@
+import app from "../../zendesk.app.mjs";
+import { parseObject } from "../../common/utils.mjs";
+import { ConfigurationError } from "@pipedream/platform";
+
+export default {
+  key: "zendesk-set-custom-ticket-fields",
+  name: "Set Custom Ticket Fields",
+  description: "Sets one or more custom field values on a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#update-ticket).",
+  type: "action",
+  version: "0.0.1",
+  props: {
+    app,
+    ticketId: {
+      propDefinition: [
+        app,
+        "ticketId",
+      ],
+    },
+    customFields: {
+      type: "string[]",
+      label: "Custom Fields",
+      description: "Array of custom field objects. Each item should be formatted as `{\"id\": \"field_id\", \"value\": \"field_value\"}`. Example: `{\"id\": \"23129751115165\", \"value\": \"ABCDE\"}`",
+    },
+    customSubdomain: {
+      propDefinition: [
+        app,
+        "customSubdomain",
+      ],
+    },
+  },
+  methods: {
+    updateTicket({
+      ticketId, ...args
+    } = {}) {
+      return this.app.update({
+        path: `/tickets/${ticketId}`,
+        ...args,
+      });
+    },
+  },
+  async run({ $: step }) {
+    const {
+      ticketId,
+      customFields,
+      customSubdomain,
+    } = this;
+
+    // Parse custom fields from string array to objects
+    const parsedCustomFields = parseObject(customFields);
+
+    if (!Array.isArray(parsedCustomFields)) {
+      throw new ConfigurationError("Custom Fields must be an array of custom field objects");
+    }
+
+    // Validate custom fields structure
+    parsedCustomFields.forEach((field, index) => {
+      if (!field.id) {
+        throw new ConfigurationError(`Custom field at index ${index} is missing required "id" property`);
+      }
+      if (field.value === undefined) {
+        throw new ConfigurationError(`Custom field at index ${index} is missing required "value" property`);
+      }
+    });
+
+    const response = await this.updateTicket({
+      step,
+      ticketId,
+      customSubdomain,
+      data: {
+        ticket: {
+          custom_fields: parsedCustomFields,
+        },
+      },
+    });
+
+    step.export("$summary", `Successfully updated ${parsedCustomFields.length} custom field(s) on ticket ${response.ticket.id}`);
+
+    return response;
+  },
+};

package/common/utils.mjs

@@ -0,0 +1,25 @@
+export const parseObject = (obj) => {
+  if (!obj) {
+    return {};
+  }
+  if (typeof obj === "string") {
+    try {
+      return JSON.parse(obj);
+    } catch {
+      return obj;
+    }
+  }
+  if (Array.isArray(obj)) {
+    return obj.map(parseObject);
+  }
+  if (typeof obj === "object") {
+    return Object.fromEntries(Object.entries(obj).map(([
+      key,
+      value,
+    ]) => [
+      key,
+      parseObject(value),
+    ]));
+  }
+  return obj;
+};

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/zendesk",
-  "version": "0.8.3",
+  "version": "0.10.0",
   "description": "Pipedream Zendesk Components",
   "main": "zendesk.app.mjs",
   "keywords": [

package/sources/new-ticket-comment-added/new-ticket-comment-added.mjs

@@ -7,7 +7,7 @@ export default {
   key: "zendesk-new-ticket-comment-added",
   type: "source",
   description: "Emit new event when a ticket comment has been added",
-  version: "0.0.3",
+  version: "0.1.0",
   dedupe: "unique",
   props: {
     app,
@@ -59,9 +59,14 @@ export default {
     },
     convertCommentsToJson(raw) {
       return [
-        ...raw.matchAll(/#<Comment (.*?)>/g),
+        ...raw.matchAll(/#<Comment (.*?)(value: "[^"]*")(.*?)>/g),
       ].map((match) => {
-        const fields = match[1]
+        const valueField = match[0].match(/(?<=, )value: "([^"]|\\")*[^\\]",/)?.[0];
+        const baseMatch = match[0].replace(/^#<Comment /, "");
+        const baseMatchWithoutValue = valueField
+          ? baseMatch.split(valueField).join("")
+          : baseMatch;
+        const fields = baseMatchWithoutValue
           .split(",")
           .map((part) => part.trim())
           .map((pair) => {
@@ -81,7 +86,15 @@ export default {
               cleaned,
             ];
           });
-        return Object.fromEntries(fields);
+        return Object.fromEntries(valueField
+          ? [
+            ...fields,
+            [
+              "value",
+              valueField?.replace(/^value: ?/, ""),
+            ],
+          ]
+          : fields);
       });
     },
     isRelevant(payload) {
@@ -97,10 +110,16 @@ export default {
     },
     emitEvent(payload) {
       payload.ticketComments = this.convertCommentsToJson(payload.ticketComments);
-      for (const comment of payload.ticketComments) {
+      const {
+        ticketComments, ...ticketData
+      } = payload;
+      for (const comment of ticketComments) {
         const ts = Date.parse(comment.created_at);
         const id = `${payload.ticketId}-${ts}`;
-        this.$emit(comment, {
+        this.$emit({
+          ...comment,
+          ticketData,
+        }, {
           id,
           summary: comment.value,
           ts,