@pipedream/jira_service_desk 0.1.0 → 0.1.2

package/README.md

@@ -0,0 +1,11 @@
+# Overview
+
+The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to 3,000+ other apps, listen to webhooks for real-time triggers, and execute custom logic.
+
+# Example Use Cases
+
+- **Automate Ticket Creation from Emails**: Create Jira Service Desk tickets automatically when an email is received in a connected mailbox service like Gmail. Use this to ensure requests are logged and actioned quickly.
+
+- **Sync Support Tickets with a CRM**: Maintain alignment between your customer support and sales by syncing new Jira Service Desk tickets with CRM tools like Salesforce. This can help provide sales with visibility into customer issues.
+
+- **Slack Notifications for High Priority Tickets**: Get instant alerts in a designated Slack channel when high priority tickets are logged in Jira Service Desk. This helps your support team to respond rapidly to critical issues.

package/actions/create-comment-on-request/create-comment-on-request.mjs

@@ -4,7 +4,12 @@ export default {
   key: "jira_service_desk-create-comment-on-request",
   name: "Create Comment on Request",
   description: "Create a comment on a customer request. [See the documentation](https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-comment-post)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     jiraServiceDesk,

package/actions/create-request/create-request.mjs

@@ -5,7 +5,12 @@ export default {
   name: "Create Request",
   description:
     "Creates a new customer request. [See the documentation](https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/request-createCustomerRequest)",
-  version: "0.0.1",
+  version: "0.1.1",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     jiraServiceDesk,
@@ -41,7 +46,14 @@ export default {
       type: "string[]",
       label: "Request Participants",
       description:
-        "Not available to users who only have the Service Desk customer permission.",
+        "Not available to users who only have the Service Desk Customer permission or if the feature is turned off for customers..",
+      optional: true,
+    },
+    raiseOnBehalfOf: {
+      type: "string",
+      label: "Raise On Behalf Of",
+      description:
+        "Not available to users who only have the Service Desk Customer permission.",
       optional: true,
     },
   },
@@ -83,6 +95,7 @@ Field description: "${field.description}"`
       serviceDeskId,
       requestTypeId,
       requestParticipants,
+      raiseOnBehalfOf,
       ...requestFieldValues
     } = this;
 
@@ -107,6 +120,7 @@ Field description: "${field.description}"`
         requestTypeId,
         requestFieldValues,
         requestParticipants,
+        raiseOnBehalfOf,
       },
     });
     $.export("$summary", "Successfully created request");

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/jira_service_desk",
-  "version": "0.1.0",
+  "version": "0.1.2",
   "description": "Pipedream Jira Service Desk Components",
   "main": "jira_service_desk.app.mjs",
   "keywords": [
@@ -13,6 +13,6 @@
     "access": "public"
   },
   "dependencies": {
-    "@pipedream/platform": "^1.5.1"
+    "@pipedream/platform": "^1.6.8"
   }
 }