@pipedream/freshdesk 0.8.0 → 0.9.0
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/actions/add-note-to-ticket/add-note-to-ticket.mjs +1 -1
- package/actions/add-ticket-tags/add-ticket-tags.mjs +1 -1
- package/actions/assign-ticket-to-agent/assign-ticket-to-agent.mjs +1 -1
- package/actions/assign-ticket-to-group/assign-ticket-to-group.mjs +1 -1
- package/actions/close-ticket/close-ticket.mjs +1 -1
- package/actions/create-agent/create-agent.mjs +1 -1
- package/actions/create-company/create-company.mjs +1 -1
- package/actions/create-contact/create-contact.mjs +1 -1
- package/actions/create-message-for-thread/create-message-for-thread.mjs +1 -1
- package/actions/create-reply/create-reply.mjs +1 -1
- package/actions/create-solution-article/create-solution-article.mjs +1 -1
- package/actions/create-thread/create-thread.mjs +1 -1
- package/actions/create-ticket/create-ticket.mjs +1 -1
- package/actions/create-ticket-field/create-ticket-field.mjs +1 -1
- package/actions/delete-solution-article/delete-solution-article.mjs +1 -1
- package/actions/download-attachment/download-attachment.mjs +1 -1
- package/actions/get-canned-response/get-canned-response.mjs +1 -1
- package/actions/get-contact/get-contact.mjs +1 -1
- package/actions/get-folder-canned-responses/get-folder-canned-responses.mjs +1 -1
- package/actions/get-solution-article/get-solution-article.mjs +1 -1
- package/actions/get-ticket/get-ticket.mjs +1 -1
- package/actions/list-agents/list-agents.mjs +1 -1
- package/actions/list-all-folders/list-all-folders.mjs +1 -1
- package/actions/list-all-tickets/list-all-tickets.mjs +1 -1
- package/actions/list-category-folders/list-category-folders.mjs +1 -1
- package/actions/list-folder-articles/list-folder-articles.mjs +1 -1
- package/actions/list-folder-canned-responses/list-folder-canned-responses.mjs +1 -1
- package/actions/list-solution-categories/list-solution-categories.mjs +1 -1
- package/actions/list-ticket-conversations/list-ticket-conversations.mjs +1 -1
- package/actions/list-ticket-fields/list-ticket-fields.mjs +1 -1
- package/actions/remove-ticket-tags/remove-ticket-tags.mjs +1 -1
- package/actions/search-solution-article/search-solution-article.mjs +34 -0
- package/actions/set-ticket-priority/set-ticket-priority.mjs +1 -1
- package/actions/set-ticket-status/set-ticket-status.mjs +1 -1
- package/actions/set-ticket-tags/set-ticket-tags.mjs +1 -1
- package/actions/update-agent/update-agent.mjs +1 -1
- package/actions/update-contact/update-contact.mjs +1 -1
- package/actions/update-solution-article/update-solution-article.mjs +1 -1
- package/actions/update-ticket/update-ticket.mjs +1 -1
- package/actions/update-ticket-field/update-ticket-field.mjs +1 -1
- package/freshdesk.app.mjs +6 -0
- package/package.json +1 -1
- package/sources/contact-updated/contact-updated.mjs +1 -1
- package/sources/new-contact/new-contact.mjs +1 -1
- package/sources/new-ticket/new-ticket.mjs +1 -1
- package/sources/ticket-updated/ticket-updated.mjs +1 -1
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@@ -5,7 +5,7 @@ export default {
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key: "freshdesk-add-note-to-ticket",
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name: "Add Note to Ticket",
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description: "Add a note or conversation to an existing ticket. [See the documentation](https://developers.freshdesk.com/api/#add_note_to_a_ticket).",
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version: "0.0.
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version: "0.0.6",
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annotations: {
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destructiveHint: false,
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openWorldHint: true,
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name: "Add Ticket Tags",
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description: "Add tags to a ticket (appends to existing tags). [See the documentation](https://developers.freshdesk.com/api/#update_ticket)",
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type: "action",
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version: "0.0.
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version: "0.0.7",
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annotations: {
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destructiveHint: true,
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openWorldHint: true,
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key: "freshdesk-assign-ticket-to-agent",
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name: "Assign Ticket to Agent",
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description: "Assign a Freshdesk ticket to a specific agent. [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
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version: "0.0.
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version: "0.0.8",
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annotations: {
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destructiveHint: true,
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openWorldHint: true,
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key: "freshdesk-assign-ticket-to-group",
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name: "Assign Ticket to Group",
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description: "Assign a Freshdesk ticket to a specific group [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
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version: "0.0.
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version: "0.0.8",
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annotations: {
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destructiveHint: true,
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openWorldHint: true,
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key: "freshdesk-close-ticket",
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name: "Close Ticket",
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description: "Set a Freshdesk ticket's status to 'Closed'. [See docs](https://developers.freshdesk.com/api/#update_a_ticket)",
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version: "0.0.
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version: "0.0.8",
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annotations: {
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openWorldHint: true,
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key: "freshdesk-create-agent",
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name: "Create Agent",
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description: "Create an agent in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#create_agent)",
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version: "0.0.
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version: "0.0.5",
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annotations: {
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destructiveHint: false,
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openWorldHint: true,
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key: "freshdesk-create-company",
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name: "Create a Company",
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description: "Create a company. [See the documentation](https://developers.freshdesk.com/api/#create_company)",
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version: "0.0.
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version: "0.0.11",
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annotations: {
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destructiveHint: false,
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openWorldHint: true,
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key: "freshdesk-create-contact",
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name: "Create a Contact",
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description: "Create a contact. [See the documentation](https://developers.freshdesk.com/api/#create_contact)",
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version: "0.0.
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version: "0.0.11",
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annotations: {
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destructiveHint: false,
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openWorldHint: true,
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key: "freshdesk-create-message-for-thread",
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name: "Create Message For Thread",
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description: "Create message for a thread. [See the documentation](https://developers.freshdesk.com/api/#create_message_for_thread).",
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version: "0.0.
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version: "0.0.3",
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annotations: {
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key: "freshdesk-create-reply",
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name: "Create a Reply",
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description: "Create a reply to a ticket. [See the documentation](https://developers.freshdesk.com/api/#reply_ticket).",
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version: "0.0.
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version: "0.0.3",
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annotations: {
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key: "freshdesk-create-solution-article",
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name: "Create Solution Article",
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description: "Create a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
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version: "0.0.
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version: "0.0.5",
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annotations: {
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openWorldHint: true,
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key: "freshdesk-create-thread",
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name: "Create a Thread",
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description: "Create a thread to a ticket. [See the documentation](https://developers.freshdesk.com/api/#create_a_thread).",
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version: "0.0.
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version: "0.0.3",
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annotations: {
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key: "freshdesk-create-ticket",
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name: "Create a Ticket",
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description: "Create a ticket. [See the documentation](https://developers.freshdesk.com/api/#create_ticket)",
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version: "0.0.
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version: "0.0.12",
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annotations: {
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key: "freshdesk-create-ticket-field",
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name: "Create Ticket Field",
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description: "Create a ticket field in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#create_ticket_field)",
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version: "0.0.
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version: "0.0.5",
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annotations: {
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key: "freshdesk-delete-solution-article",
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name: "Delete Solution Article",
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description: "Delete a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
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version: "0.0.
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version: "0.0.5",
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annotations: {
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key: "freshdesk-download-attachment",
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name: "Download Attachment",
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description: "Download an attachment from a ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
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key: "freshdesk-get-canned-response",
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name: "Get Canned Response",
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description: "View a Canned Response. [See the documentation](https://developers.freshdesk.com/api/#view_a_canned_response)",
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version: "0.0.2",
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type: "action",
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key: "freshdesk-get-contact",
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name: "Get Contact",
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description: "Get a contact from Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#view_contact)",
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key: "freshdesk-get-folder-canned-responses",
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name: "Get Canned Responses In A Folder",
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description: "View all the details of canned responses in a folder. [See the documentation](https://developers.freshdesk.com/api/#get_details_of_canned_responses_in_a_folder)",
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key: "freshdesk-get-solution-article",
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name: "Get Solution Article",
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description: "Get a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
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key: "freshdesk-get-ticket",
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name: "Get Ticket Details",
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description: "Get details of a Ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
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key: "freshdesk-list-agents",
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name: "List Agents",
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description: "List all agents in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#list_all_agents)",
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key: "freshdesk-list-all-folders",
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name: "List All Folders",
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description: "View all the canned response folders. [See the documentation](https://developers.freshdesk.com/api/#list_all_canned_response_folders)",
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name: "List Tickets",
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description:
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"Fetch up to 100 tickets according to the selected filters. [See the documentation](https://developers.freshdesk.com/api/#list_all_tickets)",
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key: "freshdesk-list-category-folders",
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name: "List Category Folders",
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description: "List category folders in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_folder_attributes)",
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key: "freshdesk-list-folder-articles",
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name: "List Folder Articles",
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description: "List folder articles in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
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key: "freshdesk-list-folder-canned-responses",
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name: "List All Canned Responses In A Folder",
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description: "View all canned responses in a folder. [See the documentation](https://developers.freshdesk.com/api/#list_all_canned_responses_in_a_folder)",
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key: "freshdesk-list-solution-categories",
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name: "List Solution Categories",
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description: "List solution categories in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_category_attributes)",
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key: "freshdesk-list-ticket-conversations",
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name: "List Conversations of a Ticket",
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description: "List all conversations for a ticket. [See the documentation](https://developers.freshdesk.com/api/#list_all_ticket_notes)",
|
|
7
|
-
version: "0.0.
|
|
7
|
+
version: "0.0.4",
|
|
8
8
|
type: "action",
|
|
9
9
|
annotations: {
|
|
10
10
|
destructiveHint: false,
|
|
@@ -4,7 +4,7 @@ export default {
|
|
|
4
4
|
key: "freshdesk-list-ticket-fields",
|
|
5
5
|
name: "List Ticket Fields",
|
|
6
6
|
description: "List all ticket fields in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#list_all_ticket_fields)",
|
|
7
|
-
version: "0.0.
|
|
7
|
+
version: "0.0.5",
|
|
8
8
|
annotations: {
|
|
9
9
|
destructiveHint: false,
|
|
10
10
|
openWorldHint: true,
|
|
@@ -6,7 +6,7 @@ export default {
|
|
|
6
6
|
name: "Remove Ticket Tags",
|
|
7
7
|
description: "Remove specific tags from a ticket. [See the documentation](https://developers.freshdesk.com/api/#update_ticket)",
|
|
8
8
|
type: "action",
|
|
9
|
-
version: "0.0.
|
|
9
|
+
version: "0.0.7",
|
|
10
10
|
annotations: {
|
|
11
11
|
destructiveHint: true,
|
|
12
12
|
openWorldHint: true,
|
|
@@ -0,0 +1,34 @@
|
|
|
1
|
+
import freshdesk from "../../freshdesk.app.mjs";
|
|
2
|
+
|
|
3
|
+
export default {
|
|
4
|
+
key: "freshdesk-search-solution-article",
|
|
5
|
+
name: "Search Solution Article",
|
|
6
|
+
description: "Search solution articles in Freshdesk by keyword. Returns matching articles with their category/folder hierarchy, metadata, and content. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
|
|
7
|
+
version: "0.0.1",
|
|
8
|
+
annotations: {
|
|
9
|
+
destructiveHint: false,
|
|
10
|
+
openWorldHint: true,
|
|
11
|
+
readOnlyHint: true,
|
|
12
|
+
},
|
|
13
|
+
type: "action",
|
|
14
|
+
props: {
|
|
15
|
+
freshdesk,
|
|
16
|
+
term: {
|
|
17
|
+
type: "string",
|
|
18
|
+
label: "Keyword",
|
|
19
|
+
description: "Provide a search keyword to find matching solution articles.",
|
|
20
|
+
},
|
|
21
|
+
},
|
|
22
|
+
async run({ $ }) {
|
|
23
|
+
const results = await this.freshdesk.searchSolutions({
|
|
24
|
+
$,
|
|
25
|
+
params: {
|
|
26
|
+
term: this.term,
|
|
27
|
+
},
|
|
28
|
+
});
|
|
29
|
+
$.export("$summary", `Successfully found ${results.length} solution article${results.length === 1
|
|
30
|
+
? ""
|
|
31
|
+
: "s"}`);
|
|
32
|
+
return results;
|
|
33
|
+
},
|
|
34
|
+
};
|
|
@@ -4,7 +4,7 @@ export default {
|
|
|
4
4
|
key: "freshdesk-set-ticket-priority",
|
|
5
5
|
name: "Set Ticket Priority",
|
|
6
6
|
description: "Update the priority of a ticket in Freshdesk [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
|
|
7
|
-
version: "0.0.
|
|
7
|
+
version: "0.0.8",
|
|
8
8
|
annotations: {
|
|
9
9
|
destructiveHint: true,
|
|
10
10
|
openWorldHint: true,
|
|
@@ -4,7 +4,7 @@ export default {
|
|
|
4
4
|
key: "freshdesk-set-ticket-status",
|
|
5
5
|
name: "Set Ticket Status",
|
|
6
6
|
description: "Update the status of a ticket in Freshdesk [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
|
|
7
|
-
version: "0.0.
|
|
7
|
+
version: "0.0.8",
|
|
8
8
|
annotations: {
|
|
9
9
|
destructiveHint: true,
|
|
10
10
|
openWorldHint: true,
|
|
@@ -6,7 +6,7 @@ export default {
|
|
|
6
6
|
name: "Set Ticket Tags",
|
|
7
7
|
description: "Set tags on a ticket (replaces all existing tags). [See the documentation](https://developers.freshdesk.com/api/#update_ticket)",
|
|
8
8
|
type: "action",
|
|
9
|
-
version: "0.0.
|
|
9
|
+
version: "0.0.7",
|
|
10
10
|
annotations: {
|
|
11
11
|
destructiveHint: true,
|
|
12
12
|
openWorldHint: true,
|
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-update-agent",
|
|
6
6
|
name: "Update Agent",
|
|
7
7
|
description: "Update an agent in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#update_agent)",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.5",
|
|
9
9
|
annotations: {
|
|
10
10
|
destructiveHint: true,
|
|
11
11
|
openWorldHint: true,
|
|
@@ -4,7 +4,7 @@ export default {
|
|
|
4
4
|
key: "freshdesk-update-contact",
|
|
5
5
|
name: "Update Contact",
|
|
6
6
|
description: "Update a contact in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#update_contact)",
|
|
7
|
-
version: "0.0.
|
|
7
|
+
version: "0.0.5",
|
|
8
8
|
annotations: {
|
|
9
9
|
destructiveHint: true,
|
|
10
10
|
openWorldHint: true,
|
|
@@ -6,7 +6,7 @@ export default {
|
|
|
6
6
|
key: "freshdesk-update-solution-article",
|
|
7
7
|
name: "Update Solution Article",
|
|
8
8
|
description: "Update a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
|
|
9
|
-
version: "0.0.
|
|
9
|
+
version: "0.0.5",
|
|
10
10
|
annotations: {
|
|
11
11
|
destructiveHint: true,
|
|
12
12
|
openWorldHint: true,
|
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-update-ticket",
|
|
6
6
|
name: "Update a Ticket",
|
|
7
7
|
description: "Update status, priority, subject, description, agent, group, etc. [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.8",
|
|
9
9
|
annotations: {
|
|
10
10
|
destructiveHint: true,
|
|
11
11
|
openWorldHint: true,
|
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-update-ticket-field",
|
|
6
6
|
name: "Update Ticket Field",
|
|
7
7
|
description: "Update a ticket field in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#update_ticket_field)",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.5",
|
|
9
9
|
annotations: {
|
|
10
10
|
destructiveHint: true,
|
|
11
11
|
openWorldHint: true,
|
package/freshdesk.app.mjs
CHANGED
package/package.json
CHANGED
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-contact-updated",
|
|
6
6
|
name: "Contact Updated",
|
|
7
7
|
description: "Emit new event when a contact is updated. [See the documentation](https://developers.freshdesk.com/api/#filter_contacts)",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.4",
|
|
9
9
|
type: "source",
|
|
10
10
|
dedupe: "unique",
|
|
11
11
|
methods: {
|
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-new-contact",
|
|
6
6
|
name: "New Contact Created",
|
|
7
7
|
description: "Emit new event when a contact is created. [See the documentation](https://developers.freshdesk.com/api/#filter_contacts)",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.11",
|
|
9
9
|
type: "source",
|
|
10
10
|
dedupe: "unique",
|
|
11
11
|
methods: {
|
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-new-ticket",
|
|
6
6
|
name: "New Ticket Created",
|
|
7
7
|
description: "Emit new event when a ticket is created. [See the documentation](https://developers.freshdesk.com/api/#filter_tickets)",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.11",
|
|
9
9
|
type: "source",
|
|
10
10
|
dedupe: "unique",
|
|
11
11
|
methods: {
|
|
@@ -5,7 +5,7 @@ export default {
|
|
|
5
5
|
key: "freshdesk-ticket-updated",
|
|
6
6
|
name: "Ticket Updated",
|
|
7
7
|
description: "Emit new event when a ticket is updated. [See the documentation](https://developers.freshdesk.com/api/#filter_tickets)",
|
|
8
|
-
version: "0.0.
|
|
8
|
+
version: "0.0.4",
|
|
9
9
|
type: "source",
|
|
10
10
|
dedupe: "unique",
|
|
11
11
|
methods: {
|