@pipedream/freshdesk 0.4.0 → 0.6.0

package/actions/add-note-to-ticket/add-note-to-ticket.mjs

@@ -5,7 +5,12 @@ export default {
   key: "freshdesk-add-note-to-ticket",
   name: "Add Note to Ticket",
   description: "Add a note or conversation to an existing ticket. [See the documentation](https://developers.freshdesk.com/api/#add_note_to_a_ticket).",
-  version: "0.0.2",
+  version: "0.0.3",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/add-ticket-tags/add-ticket-tags.mjs

@@ -6,7 +6,12 @@ export default {
   name: "Add Ticket Tags",
   description: "Add tags to a ticket (appends to existing tags). [See the documentation](https://developers.freshdesk.com/api/#update_ticket)",
   type: "action",
-  version: "0.0.3",
+  version: "0.0.4",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   props: {
     freshdesk,
     ticketId: {

package/actions/assign-ticket-to-agent/assign-ticket-to-agent.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-assign-ticket-to-agent",
   name: "Assign Ticket to Agent",
   description: "Assign a Freshdesk ticket to a specific agent. [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
-  version: "0.0.4",
+  version: "0.0.5",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/assign-ticket-to-group/assign-ticket-to-group.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-assign-ticket-to-group",
   name: "Assign Ticket to Group",
   description: "Assign a Freshdesk ticket to a specific group [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
-  version: "0.0.4",
+  version: "0.0.5",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/close-ticket/close-ticket.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-close-ticket",
   name: "Close Ticket",
   description: "Set a Freshdesk ticket's status to 'Closed'. [See docs](https://developers.freshdesk.com/api/#update_a_ticket)",
-  version: "0.0.4",
+  version: "0.0.5",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/create-agent/create-agent.mjs

@@ -5,7 +5,12 @@ export default {
   key: "freshdesk-create-agent",
   name: "Create Agent",
   description: "Create an agent in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#create_agent)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/create-company/create-company.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-create-company",
   name: "Create a Company",
   description: "Create a company. [See the documentation](https://developers.freshdesk.com/api/#create_company)",
-  version: "0.0.7",
+  version: "0.0.8",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/create-contact/create-contact.mjs

@@ -5,7 +5,12 @@ export default {
   key: "freshdesk-create-contact",
   name: "Create a Contact",
   description: "Create a contact. [See the documentation](https://developers.freshdesk.com/api/#create_contact)",
-  version: "0.0.7",
+  version: "0.0.8",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/create-solution-article/create-solution-article.mjs

@@ -6,7 +6,12 @@ export default {
   key: "freshdesk-create-solution-article",
   name: "Create Solution Article",
   description: "Create a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/create-ticket/create-ticket.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-create-ticket",
   name: "Create a Ticket",
   description: "Create a ticket. [See the documentation](https://developers.freshdesk.com/api/#create_ticket)",
-  version: "0.0.8",
+  version: "0.0.9",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/create-ticket-field/create-ticket-field.mjs

@@ -6,7 +6,12 @@ export default {
   key: "freshdesk-create-ticket-field",
   name: "Create Ticket Field",
   description: "Create a ticket field in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#create_ticket_field)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/delete-solution-article/delete-solution-article.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-delete-solution-article",
   name: "Delete Solution Article",
   description: "Delete a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/download-attachment/download-attachment.mjs

@@ -0,0 +1,78 @@
+import freshdesk from "../../freshdesk.app.mjs";
+import { axios } from "@pipedream/platform";
+import fs from "fs";
+
+export default {
+  key: "freshdesk-download-attachment",
+  name: "Download Attachment",
+  description: "Download an attachment from a ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
+  version: "0.0.2",
+  type: "action",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
+  props: {
+    freshdesk,
+    ticketId: {
+      propDefinition: [
+        freshdesk,
+        "ticketId",
+      ],
+    },
+    attachmentId: {
+      type: "integer",
+      label: "Attachment ID",
+      description: "The ID of the attachment to download",
+      async options() {
+        const attachments = await this.listTicketAttachments();
+        return attachments.map(({
+          id, name,
+        }) => ({
+          value: id,
+          label: name,
+        }));
+      },
+    },
+    syncDir: {
+      type: "dir",
+      accessMode: "write",
+      sync: true,
+    },
+  },
+  methods: {
+    async listTicketAttachments(opts = {}) {
+      const { attachments } = await this.freshdesk.getTicket({
+        ticketId: this.ticketId,
+        ...opts,
+      });
+      return attachments;
+    },
+  },
+  async run({ $ }) {
+    const attachments = await this.listTicketAttachments({
+      $,
+    });
+    const attachment = attachments.find(({ id }) => id === this.attachmentId);
+
+    const response = await axios($, {
+      url: attachment.attachment_url,
+      responseType: "arraybuffer",
+    });
+
+    const buffer = Buffer.from(response);
+    const downloadedFilepath = `/tmp/${attachment.name}`;
+    fs.writeFileSync(downloadedFilepath, buffer);
+
+    const filedata = [
+      attachment.name,
+      downloadedFilepath,
+    ];
+
+    return {
+      filedata,
+      attachment,
+    };
+  },
+};

package/actions/get-contact/get-contact.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-get-contact",
   name: "Get Contact",
   description: "Get a contact from Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#view_contact)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/get-solution-article/get-solution-article.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-get-solution-article",
   name: "Get Solution Article",
   description: "Get a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/get-ticket/get-ticket.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-get-ticket",
   name: "Get Ticket Details",
   description: "Get details of a Ticket. [See the documentation](https://developers.freshdesk.com/api/#view_a_ticket)",
-  version: "0.1.5",
+  version: "0.1.7",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,
@@ -14,14 +19,31 @@ export default {
         "ticketId",
       ],
     },
+    include: {
+      type: "string[]",
+      label: "Include",
+      description: "Include additional data in the response",
+      optional: true,
+      options: [
+        "conversations",
+        "requester",
+        "company",
+        "stats",
+      ],
+    },
   },
   async run({ $ }) {
     const {
-      freshdesk, ticketId,
+      freshdesk, ticketId, include,
     } = this;
     const response = await freshdesk.getTicket({
       $,
       ticketId,
+      params: include
+        ? {
+          include: include.join(","),
+        }
+        : undefined,
     });
     response && $.export("$summary", "Successfully retrieved ticket");
     return response;

package/actions/list-agents/list-agents.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-list-agents",
   name: "List Agents",
   description: "List all agents in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#list_all_agents)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/list-all-tickets/list-all-tickets.mjs

@@ -5,7 +5,12 @@ export default {
   name: "List Tickets",
   description:
     "Fetch up to 100 tickets according to the selected filters. [See the documentation](https://developers.freshdesk.com/api/#list_all_tickets)",
-  version: "0.2.5",
+  version: "0.2.6",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/list-category-folders/list-category-folders.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-list-category-folders",
   name: "List Category Folders",
   description: "List category folders in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_folder_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/list-folder-articles/list-folder-articles.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-list-folder-articles",
   name: "List Folder Articles",
   description: "List folder articles in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/list-solution-categories/list-solution-categories.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-list-solution-categories",
   name: "List Solution Categories",
   description: "List solution categories in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_category_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/list-ticket-conversations/list-ticket-conversations.mjs

@@ -0,0 +1,54 @@
+import freshdesk from "../../freshdesk.app.mjs";
+
+export default {
+  key: "freshdesk-list-ticket-conversations",
+  name: "List Conversations of a Ticket",
+  description: "List all conversations for a ticket. [See the documentation](https://developers.freshdesk.com/api/#list_all_ticket_notes)",
+  version: "0.0.1",
+  type: "action",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
+  props: {
+    freshdesk,
+    ticketId: {
+      propDefinition: [
+        freshdesk,
+        "ticketId",
+      ],
+    },
+    maxResults: {
+      propDefinition: [
+        freshdesk,
+        "maxResults",
+      ],
+    },
+  },
+  methods: {
+    async listTicketConversations({
+      ticketId, ...args
+    }) {
+      return this.freshdesk._makeRequest({
+        url: `/tickets/${ticketId}/conversations`,
+        ...args,
+      });
+    },
+  },
+  async run({ $ }) {
+    const results = await this.freshdesk.getPaginatedResources({
+      fn: this.listTicketConversations,
+      args: {
+        $,
+        ticketId: this.ticketId,
+      },
+      max: this.maxResults,
+    });
+
+    $.export("$summary", `Successfully listed ${results.length} conversation${results.length === 1
+      ? ""
+      : "s"}`);
+    return results;
+  },
+};

package/actions/list-ticket-fields/list-ticket-fields.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-list-ticket-fields",
   name: "List Ticket Fields",
   description: "List all ticket fields in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#list_all_ticket_fields)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: true,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/remove-ticket-tags/remove-ticket-tags.mjs

@@ -6,7 +6,12 @@ export default {
   name: "Remove Ticket Tags",
   description: "Remove specific tags from a ticket. [See the documentation](https://developers.freshdesk.com/api/#update_ticket)",
   type: "action",
-  version: "0.0.3",
+  version: "0.0.4",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   props: {
     freshdesk,
     ticketId: {

package/actions/set-ticket-priority/set-ticket-priority.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-set-ticket-priority",
   name: "Set Ticket Priority",
   description: "Update the priority of a ticket in Freshdesk  [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
-  version: "0.0.4",
+  version: "0.0.5",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/set-ticket-status/set-ticket-status.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-set-ticket-status",
   name: "Set Ticket Status",
   description: "Update the status of a ticket in Freshdesk  [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
-  version: "0.0.4",
+  version: "0.0.5",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/set-ticket-tags/set-ticket-tags.mjs

@@ -6,7 +6,12 @@ export default {
   name: "Set Ticket Tags",
   description: "Set tags on a ticket (replaces all existing tags). [See the documentation](https://developers.freshdesk.com/api/#update_ticket)",
   type: "action",
-  version: "0.0.3",
+  version: "0.0.4",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   props: {
     freshdesk,
     ticketId: {

package/actions/update-agent/update-agent.mjs

@@ -5,7 +5,12 @@ export default {
   key: "freshdesk-update-agent",
   name: "Update Agent",
   description: "Update an agent in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#update_agent)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/update-contact/update-contact.mjs

@@ -4,7 +4,12 @@ export default {
   key: "freshdesk-update-contact",
   name: "Update Contact",
   description: "Update a contact in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#update_contact)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/update-solution-article/update-solution-article.mjs

@@ -6,7 +6,12 @@ export default {
   key: "freshdesk-update-solution-article",
   name: "Update Solution Article",
   description: "Update a solution article in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#solution_article_attributes)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/update-ticket/update-ticket.mjs

@@ -5,7 +5,12 @@ export default {
   key: "freshdesk-update-ticket",
   name: "Update a Ticket",
   description: "Update status, priority, subject, description, agent, group, etc.  [See the documentation](https://developers.freshdesk.com/api/#update_ticket).",
-  version: "0.0.4",
+  version: "0.0.5",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/actions/update-ticket-field/update-ticket-field.mjs

@@ -5,7 +5,12 @@ export default {
   key: "freshdesk-update-ticket-field",
   name: "Update Ticket Field",
   description: "Update a ticket field in Freshdesk. [See the documentation](https://developers.freshdesk.com/api/#update_ticket_field)",
-  version: "0.0.1",
+  version: "0.0.2",
+  annotations: {
+    destructiveHint: true,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
   type: "action",
   props: {
     freshdesk,

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/freshdesk",
-  "version": "0.4.0",
+  "version": "0.6.0",
   "description": "Pipedream Freshdesk Components",
   "main": "freshdesk.app.mjs",
   "keywords": [