@periskope/types 0.6.440 → 0.6.442

package/src/rules.types.ts

@@ -63,7 +63,10 @@ export type TicketRulesInfoType = Merge<
   >,
   {
     id: 'ticket.ticket_id';
-    type: `ticket.${'created' | 'updated' | 'closed'}` | 'ticket.label.updated';
+    type:
+      | `ticket.${'created' | 'updated' | 'closed'}`
+      | 'ticket.label.updated'
+      | 'ticket.message.attached';
     org_id: string;
     rule: Tables<'tbl_automation_rules'>[];
   }
@@ -74,28 +77,28 @@ export type TaskRulesInfoType<
 > = Merge<
   AppendTypes<
     T extends 'message'
-    ? {
-      task: TaskVariablesType;
-      message: MessageVariablesType;
-      sender: SenderVariablesType;
-      chat: ChatVariablesType;
-    }
-    : T extends 'chat'
-    ? {
-      task: TaskVariablesType;
-      chat: ChatVariablesType;
-    }
-    : T extends 'ticket'
-    ? {
-      task: TaskVariablesType;
-      ticket: TicketVariablesType;
-      message: MessageVariablesType;
-      sender: SenderVariablesType;
-      chat: ChatVariablesType;
-    }
-    : {
-      task: TaskVariablesType;
-    },
+      ? {
+          task: TaskVariablesType;
+          message: MessageVariablesType;
+          sender: SenderVariablesType;
+          chat: ChatVariablesType;
+        }
+      : T extends 'chat'
+        ? {
+            task: TaskVariablesType;
+            chat: ChatVariablesType;
+          }
+        : T extends 'ticket'
+          ? {
+              task: TaskVariablesType;
+              ticket: TicketVariablesType;
+              message: MessageVariablesType;
+              sender: SenderVariablesType;
+              chat: ChatVariablesType;
+            }
+          : {
+              task: TaskVariablesType;
+            },
     '.'
   >,
   {
@@ -182,21 +185,21 @@ export type RuleInfoType =
 export interface Filter {
   id: string;
   condition:
-  | 'CONTAINS'
-  | 'NCONTAINS'
-  | 'EQ'
-  | 'NEQ'
-  | 'LT'
-  | 'LTE'
-  | 'GT'
-  | 'GTE'
-  | 'KNOWN'
-  | 'NKNOWN'
-  | 'IS'
-  | 'NIS'
-  | 'ON'
-  | 'STARTS_WITH'
-  | 'ENDS_WITH'; // Add other condition types as needed
+    | 'CONTAINS'
+    | 'NCONTAINS'
+    | 'EQ'
+    | 'NEQ'
+    | 'LT'
+    | 'LTE'
+    | 'GT'
+    | 'GTE'
+    | 'KNOWN'
+    | 'NKNOWN'
+    | 'IS'
+    | 'NIS'
+    | 'ON'
+    | 'STARTS_WITH'
+    | 'ENDS_WITH'; // Add other condition types as needed
   variable: string;
   value: string | string[];
   variable_type?: 'string' | 'number' | 'boolean' | 'day-time' | 'date' | 'day'; // Optional, like 'Date'
@@ -284,32 +287,32 @@ export const FilterNameMap: Record<
 export type VariableNameValueType = {
   text: string;
   type:
-  | 'string'
-  | 'time'
-  | 'boolean'
-  | 'dropdown'
-  | 'day-time'
-  | 'number'
-  | 'date';
+    | 'string'
+    | 'time'
+    | 'boolean'
+    | 'dropdown'
+    | 'day-time'
+    | 'number'
+    | 'date';
   variable_type: 'string' | 'number' | 'boolean' | 'day-time' | 'date';
   value?:
-  | string
-  | {
-    id: string;
-    value: string | number | boolean;
-    label: string;
-  }[]
-  | null;
+    | string
+    | {
+        id: string;
+        value: string | number | boolean;
+        label: string;
+      }[]
+    | null;
   filters:
-  | Partial<
-    Record<
-      Filter['condition'],
-      {
-        info?: string;
-      }
-    >
-  >
-  | Filter['condition'][];
+    | Partial<
+        Record<
+          Filter['condition'],
+          {
+            info?: string;
+          }
+        >
+      >
+    | Filter['condition'][];
   hidden?: boolean;
   placeholder?: string;
   info?: string;
@@ -1165,13 +1168,30 @@ export type SendMessageAction = {
     maintain_flag_status: 'true' | 'false';
     debounce_messages: 'true' | 'false';
     debounce_message_time:
-    | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
-    | null
-    | undefined;
+      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
+      | null
+      | undefined;
   };
   delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
 };
 
+export type SendPollOptionAction = {
+  id: string;
+  type: 'send_poll_message';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    message: string;
+    options: string[];
+    allow_multiple_votes: 'true' | 'false';
+    maintain_flag_status: 'true' | 'false';
+    debounce_messages: 'true' | 'false';
+    debounce_message_time:
+      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
+      | null
+      | undefined;
+  };
+};
+
 export type NotifyHttpAction = {
   id: string;
   type: 'notify_http';
@@ -1233,6 +1253,15 @@ export type AddChatLabelAction = {
   };
 };
 
+export type RemoveChatLabelAction = {
+  id: string;
+  type: 'remove_chat_label';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    label: string;
+  };
+};
+
 export type AddTicketLabelAction = {
   id: string;
   type: 'add_ticket_label';
@@ -1242,6 +1271,15 @@ export type AddTicketLabelAction = {
   };
 };
 
+export type RemoveTicketLabelAction = {
+  id: string;
+  type: 'remove_ticket_label';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    label: string;
+  };
+};
+
 export type SetTicketDueDateAction = {
   id: string;
   type: 'set_ticket_due_date';
@@ -1297,9 +1335,9 @@ export type ReplyToMessageAction = {
     maintain_flag_status: 'true' | 'false';
     debounce_messages: 'true' | 'false';
     debounce_message_time:
-    | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
-    | null
-    | undefined;
+      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
+      | null
+      | undefined;
   };
 };
 
@@ -1415,7 +1453,10 @@ export type Action =
   | SendMessageToChatAction
   | FreshdeskCreateTicketAction
   | HubspotCreateTicketAction
-  | ZohodeskCreateTicketAction;
+  | ZohodeskCreateTicketAction
+  | SendPollOptionAction
+  | RemoveChatLabelAction
+  | RemoveTicketLabelAction;
 
 export const isSendMessageOrReplyToMessageAction = (
   action: Action
@@ -1423,7 +1464,8 @@ export const isSendMessageOrReplyToMessageAction = (
   return ['send_message', 'reply_to_message'].includes(action.type);
 };
 
-export type TriggerRuleType = | 'message.created'
+export type TriggerRuleType =
+  | 'message.created'
   | 'message.updated'
   | 'chat.created'
   | 'ticket.updated'
@@ -1439,6 +1481,7 @@ export type TriggerRuleType = | 'message.created'
   | 'task.assignee.updated'
   | 'call.created'
   | 'member.joined'
+  | 'ticket.message.attached';
 
 export type Rule = OverrideProperties<
   Tables<'tbl_automation_rules'>,
@@ -1571,6 +1614,13 @@ export const RuleNameMap: Record<
       org_phone: true,
     },
   },
+  'ticket.message.attached': {
+    title: 'Message Attached to Ticket',
+    description: 'When a message is attached to a ticket',
+    base_conditions: {
+      org_phone: false,
+    },
+  },
 };
 
 export type ValidateFunction<T extends any[] = any[]> = (...args: T) => boolean;
@@ -1590,29 +1640,31 @@ type ActionNameMapType = {
       {
         id: string;
         type:
-        | 'text'
-        | 'dropdown'
-        | 'editor'
-        | 'date'
-        | 'file'
-        | 'textarea'
-        | 'dynamic'
-        | 'json_editor';
+          | 'text'
+          | 'dropdown'
+          | 'editor'
+          | 'date'
+          | 'file'
+          | 'textarea'
+          | 'dynamic'
+          | 'json_editor'
+          | 'multi_text'
+          | 'checkbox';
         value:
-        | 'ticket.labels'
-        | 'org.members'
-        | 'chat.labels'
-        | 'org.chats'
-        | {
-          id: string;
-          value: string;
-          label: string;
-        }[]
-        | null
-        | 'org.custom_properties.chat'
-        | 'org.custom_properties.ticket'
-        | 'custom_property_values'
-        | 'custom_duration';
+          | 'ticket.labels'
+          | 'org.members'
+          | 'chat.labels'
+          | 'org.chats'
+          | {
+              id: string;
+              value: string;
+              label: string;
+            }[]
+          | null
+          | 'org.custom_properties.chat'
+          | 'org.custom_properties.ticket'
+          | 'custom_property_values'
+          | 'custom_duration';
         label: string;
         placeholder: string;
         info?: string;
@@ -1621,8 +1673,8 @@ type ActionNameMapType = {
       }
     >;
     validate: K extends keyof ValidateArgsMap
-    ? ValidateFunction<ValidateArgsMap[K]>
-    : ValidateFunction<never[]>;
+      ? ValidateFunction<ValidateArgsMap[K]>
+      : ValidateFunction<never[]>;
     info?: string;
     validTriggers: TriggerRuleType[];
   };
@@ -1698,6 +1750,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.assignee.updated',
       'ticket.label.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -1765,6 +1818,89 @@ export const ActionNameMap: ActionNameMapType = {
       'task.created',
       'task.assignee.updated',
       'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+    validate: () => true,
+  },
+
+  send_poll_message: {
+    title: 'Send Poll Message',
+    description: 'Send a poll',
+    inputs: {
+      message: {
+        id: 'message',
+        type: 'editor',
+        label: 'Question',
+        placeholder: 'Type your question here...',
+        required: true,
+        value: null,
+      },
+      options: {
+        id: 'options',
+        type: 'multi_text',
+        label: 'Options',
+        placeholder: 'Add',
+        required: true,
+        value: null,
+      },
+      allow_multiple_votes: {
+        id: 'allowMultipleVotes',
+        type: 'checkbox',
+        label: 'Allow Multiple Votes',
+        placeholder: 'Select...',
+        value: null,
+        required: false,
+      },
+      maintain_flag_status: {
+        id: 'maintain_flag_status',
+        type: 'dropdown',
+        label: 'Maintain Flag Status',
+        placeholder: 'Select...',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        required: true,
+      },
+      debounce_messages: {
+        id: 'debounce_messages',
+        type: 'dropdown',
+        label: 'Enable Cooldown Period',
+        placeholder: 'Select...',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        info: 'If enabled, only one message per chat will be sent in the specified cooldown period',
+        required: false,
+      },
+      debounce_message_time: {
+        id: 'debounce_message_time',
+        type: 'dynamic',
+        label: 'Cooldown Period',
+        placeholder: 'Enter time',
+        value: 'custom_duration',
+        required: false,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+      'chat.label.updated',
+      'message.deleted',
+      'ticket.closed',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.label.updated',
+      'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -1782,6 +1918,7 @@ export const ActionNameMap: ActionNameMapType = {
       'ticket.closed',
       'message.unflagged',
       'ticket.label.updated',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -1847,6 +1984,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.assignee.updated',
       'ticket.label.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -1984,6 +2122,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.created',
       'task.assignee.updated',
       'ticket.label.updated',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2050,6 +2189,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.created',
       'task.assignee.updated',
       'ticket.label.updated',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2074,6 +2214,7 @@ export const ActionNameMap: ActionNameMapType = {
       'message.unflagged',
       'message.deleted',
       'ticket.label.updated',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2104,6 +2245,38 @@ export const ActionNameMap: ActionNameMapType = {
       'message.unflagged',
       'ticket.closed',
       'member.joined',
+      'ticket.message.attached',
+    ],
+    validate: () => true,
+  },
+  remove_chat_label: {
+    title: 'Remove Chat Label',
+    description: 'Remove a label from a chat',
+    inputs: {
+      label: {
+        id: 'label',
+        type: 'dropdown',
+        value: 'chat.labels',
+        label: 'Label',
+        placeholder: 'Select label',
+        required: true,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'chat.label.updated',
+      'message.flagged',
+      'message.deleted',
+      'message.unflagged',
+      'ticket.closed',
+      'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2120,7 +2293,33 @@ export const ActionNameMap: ActionNameMapType = {
         required: true,
       },
     },
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.label.updated'],
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+    validate: () => true,
+  },
+  remove_ticket_label: {
+    title: 'Remove Ticket Label',
+    description: 'Remove a label from a ticket',
+    inputs: {
+      label: {
+        id: 'label',
+        type: 'dropdown',
+        value: 'ticket.labels',
+        label: 'Label',
+        placeholder: 'Select label',
+        required: true,
+      },
+    },
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
     validate: () => true,
   },
   set_ticket_due_date: {
@@ -2142,6 +2341,7 @@ export const ActionNameMap: ActionNameMapType = {
       'reaction.added',
       'ticket.label.updated',
       'ticket.closed',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2163,6 +2363,7 @@ export const ActionNameMap: ActionNameMapType = {
       'ticket.closed',
       'ticket.label.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     inputs: {
       property_id: {
@@ -2193,6 +2394,7 @@ export const ActionNameMap: ActionNameMapType = {
       'reaction.added',
       'ticket.closed',
       'ticket.label.updated',
+      'ticket.message.attached',
     ],
     inputs: {
       property_id: {
@@ -2287,6 +2489,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.assignee.updated',
       'ticket.label.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2309,6 +2512,7 @@ export const ActionNameMap: ActionNameMapType = {
       'ticket.closed',
       'ticket.label.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2387,6 +2591,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.assignee.updated',
       'ticket.label.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     validate: () => true,
   },
@@ -2410,6 +2615,7 @@ export const ActionNameMap: ActionNameMapType = {
       'task.created',
       'task.assignee.updated',
       'member.joined',
+      'ticket.message.attached',
     ],
     inputs: {
       webhook_url: {
@@ -2571,417 +2777,430 @@ export const editorVariables: Array<{
   value: editorVariablesList;
   validTriggers: Rule['trigger'][];
 }> = [
-    {
-      label: 'Ticket ID',
-      value: 'ticket.ticket_id',
-      validTriggers: [
-        'ticket.updated',
-        'ticket.created',
-        'ticket.closed',
-        'ticket.label.updated',
-      ],
-    },
-    {
-      value: 'ticket.assignee',
-      label: 'Ticket Assignee',
-      validTriggers: [
-        'ticket.updated',
-        'ticket.created',
-        'ticket.closed',
-        'ticket.label.updated',
-      ],
-    },
-    {
-      value: 'ticket.due_date',
-      label: 'Ticket Due Date',
-      validTriggers: [
-        'ticket.updated',
-        'ticket.created',
-        'ticket.closed',
-        'ticket.label.updated',
-      ],
-    },
-    {
-      value: 'ticket.priority',
-      label: 'Ticket Priority',
-      validTriggers: [
-        'ticket.updated',
-        'ticket.created',
-        'ticket.closed',
-        'ticket.label.updated',
-      ],
-    },
-    {
-      value: 'ticket.status',
-      label: 'Ticket Status',
-      validTriggers: [
-        'ticket.updated',
-        'ticket.created',
-        'ticket.closed',
-        'ticket.label.updated',
-      ],
-    },
-    {
-      value: 'ticket.subject',
-      label: 'Ticket Subject',
-      validTriggers: [
-        'ticket.updated',
-        'ticket.created',
-        'ticket.closed',
-        'ticket.label.updated',
-      ],
-    },
-    {
-      label: 'Message Body',
-      value: 'message.body',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'message.media',
-      label: 'Message Media',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-      ],
-    },
-    {
-      value: 'message.message_id',
-      label: 'Message ID',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-      ],
-    },
-    {
-      value: 'message.message_type',
-      label: 'Message Type',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'message.sender_phone',
-      label: 'Sender Phone',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-      ],
-    },
-    {
-      value: 'message.timestamp',
-      label: 'Message Timestamp',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'sender.contact_name',
-      label: 'Sender Name',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'sender.is_admin',
-      label: 'Sender Is Admin',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'sender.is_internal',
-      label: 'Sender Is Internal',
-      validTriggers: [
-        'message.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'reaction.reaction',
-      label: 'Reaction',
-      validTriggers: ['reaction.added'],
-    },
-    {
-      value: 'reaction.sender_id',
-      label: 'Reaction Sender Phone',
-      validTriggers: ['reaction.added'],
-    },
-    {
-      label: 'Chat Name',
-      value: 'chat.chat_name',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'chat.assigned_to',
-      label: 'Chat Assigned To',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'chat.assignee_name',
-      label: 'Chat Assignee Name',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'chat.chat_id',
-      label: 'Chat ID',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'chat.chat_type',
-      label: 'Chat Type',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'chat.org_id',
-      label: 'Chat Org ID',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'chat.org_phone',
-      label: 'Chat Org Phone',
-      validTriggers: [
-        'message.created',
-        'call.created',
-        'message.updated',
-        'reaction.added',
-        'message.flagged',
-        'chat.created',
-        'chat.label.updated',
-        'ticket.created',
-        'ticket.updated',
-        'ticket.closed',
-        'ticket.label.updated',
-        'message.deleted',
-        'task.created',
-        'task.assignee.updated',
-      ],
-    },
-    {
-      value: 'task.title',
-      label: 'Task Title',
-      validTriggers: ['task.created', 'task.assignee.updated'],
-    },
-    {
-      value: 'task.assignee',
-      label: 'Task Assignee',
-      validTriggers: ['task.created', 'task.assignee.updated'],
-    },
-    {
-      value: 'task.due_date',
-      label: 'Task Due Date',
-      validTriggers: ['task.created', 'task.assignee.updated'],
-    },
-    {
-      value: 'task.task_id',
-      label: 'Task ID',
-      validTriggers: ['task.created', 'task.assignee.updated'],
-    },
-    {
-      value: 'task.notes',
-      label: 'Task Notes',
-      validTriggers: ['task.created', 'task.assignee.updated'],
-    },
-    {
-      value: 'call_notification.author',
-      label: 'Caller Phone',
-      validTriggers: ['call.created'],
-    },
-    {
-      value: 'call_notification.call_result',
-      label: 'Call Status',
-      validTriggers: ['call.created'],
-    },
-    {
-      value: 'call_notification.timestamp',
-      label: 'Call Timestamp',
-      validTriggers: ['call.created'],
-    },
-    {
-      value: 'member_notification.timestamp',
-      label: 'Member Join Timestamp',
-      validTriggers: ['member.joined'],
-    },
-    {
-      value: 'member_notification.recipientids',
-      label: 'Member Contact IDs',
-      validTriggers: ['member.joined'],
-    },
-    {
-      value: 'member_notification.type',
-      label: 'Member Notification Type',
-      validTriggers: ['member.joined'],
-    },
-  ];
+  {
+    label: 'Ticket ID',
+    value: 'ticket.ticket_id',
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.closed',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'ticket.assignee',
+    label: 'Ticket Assignee',
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.closed',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'ticket.due_date',
+    label: 'Ticket Due Date',
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.closed',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'ticket.priority',
+    label: 'Ticket Priority',
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.closed',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'ticket.status',
+    label: 'Ticket Status',
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.closed',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'ticket.subject',
+    label: 'Ticket Subject',
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'ticket.closed',
+      'ticket.label.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    label: 'Message Body',
+    value: 'message.body',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+    ],
+  },
+  {
+    value: 'message.media',
+    label: 'Message Media',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.message_id',
+    label: 'Message ID',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.message_type',
+    label: 'Message Type',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+    ],
+  },
+  {
+    value: 'message.sender_phone',
+    label: 'Sender Phone',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.timestamp',
+    label: 'Message Timestamp',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+    ],
+  },
+  {
+    value: 'sender.contact_name',
+    label: 'Sender Name',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+    ],
+  },
+  {
+    value: 'sender.is_admin',
+    label: 'Sender Is Admin',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+    ],
+  },
+  {
+    value: 'sender.is_internal',
+    label: 'Sender Is Internal',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+    ],
+  },
+  {
+    value: 'reaction.reaction',
+    label: 'Reaction',
+    validTriggers: ['reaction.added'],
+  },
+  {
+    value: 'reaction.sender_id',
+    label: 'Reaction Sender Phone',
+    validTriggers: ['reaction.added'],
+  },
+  {
+    label: 'Chat Name',
+    value: 'chat.chat_name',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'chat.assigned_to',
+    label: 'Chat Assigned To',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'chat.assignee_name',
+    label: 'Chat Assignee Name',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'chat.chat_id',
+    label: 'Chat ID',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'chat.chat_type',
+    label: 'Chat Type',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'chat.org_id',
+    label: 'Chat Org ID',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'chat.org_phone',
+    label: 'Chat Org Phone',
+    validTriggers: [
+      'message.created',
+      'call.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'ticket.label.updated',
+      'message.deleted',
+      'task.created',
+      'task.assignee.updated',
+      'ticket.message.attached',
+    ],
+  },
+  {
+    value: 'task.title',
+    label: 'Task Title',
+    validTriggers: ['task.created', 'task.assignee.updated'],
+  },
+  {
+    value: 'task.assignee',
+    label: 'Task Assignee',
+    validTriggers: ['task.created', 'task.assignee.updated'],
+  },
+  {
+    value: 'task.due_date',
+    label: 'Task Due Date',
+    validTriggers: ['task.created', 'task.assignee.updated'],
+  },
+  {
+    value: 'task.task_id',
+    label: 'Task ID',
+    validTriggers: ['task.created', 'task.assignee.updated'],
+  },
+  {
+    value: 'task.notes',
+    label: 'Task Notes',
+    validTriggers: ['task.created', 'task.assignee.updated'],
+  },
+  {
+    value: 'call_notification.author',
+    label: 'Caller Phone',
+    validTriggers: ['call.created'],
+  },
+  {
+    value: 'call_notification.call_result',
+    label: 'Call Status',
+    validTriggers: ['call.created'],
+  },
+  {
+    value: 'call_notification.timestamp',
+    label: 'Call Timestamp',
+    validTriggers: ['call.created'],
+  },
+  {
+    value: 'member_notification.timestamp',
+    label: 'Member Join Timestamp',
+    validTriggers: ['member.joined'],
+  },
+  {
+    value: 'member_notification.recipientids',
+    label: 'Member Contact IDs',
+    validTriggers: ['member.joined'],
+  },
+  {
+    value: 'member_notification.type',
+    label: 'Member Notification Type',
+    validTriggers: ['member.joined'],
+  },
+];
 
 export const variablesExclusionList: Record<
   TriggerRuleType,
@@ -2993,9 +3212,9 @@ export const variablesExclusionList: Record<
     | keyof AppendTypes<{ reaction: ReactionVariablesType }, '.'>
     | keyof AppendTypes<{ task: TaskVariablesType }, '.'>
     | keyof AppendTypes<
-      { call_notification: CallNotificationVariablesType },
-      '.'
-    >
+        { call_notification: CallNotificationVariablesType },
+        '.'
+      >
   >
 > = {
   'ticket.created': ['ticket.is_deleted'],
@@ -3023,4 +3242,5 @@ export const variablesExclusionList: Record<
   'task.assignee.updated': [],
   'call.created': [],
   'member.joined': [],
+  'ticket.message.attached': [],
 };