@periskope/types 0.6.309 → 0.6.310

package/src/rules.types.ts

@@ -1,2210 +1,2304 @@
-import { Merge, OverrideProperties } from 'type-fest';
-import { Tables } from './supabase.types';
-import {
-  ChatRuleInfoType,
-  MessageRuleInfoType,
-  ReactionRuleInfoType,
-  SenderRuleInfoType,
-  TicketRuleInfoType,
-} from './types';
-
-export type AppendTypes<T extends object, O extends string> = {
-  [K in keyof T & string as `${K}${O}${keyof T[K] & string}`]: T[K][keyof T[K]];
-};
-
-export type TicketVariablesType = TicketRuleInfoType['ticket'];
-
-export type MessageVariablesType = MessageRuleInfoType['message'];
-
-export type SenderVariablesType = SenderRuleInfoType;
-
-export type ReactionVariablesType = ReactionRuleInfoType['reaction'];
-
-export type ChatVariablesType = ChatRuleInfoType;
-
-export type MessageRulesInfoType = Merge<
-  AppendTypes<
-    {
-      message: MessageVariablesType;
-      sender: SenderVariablesType;
-      chat: ChatVariablesType;
-    },
-    '.'
-  >,
-  {
-    rule: Tables<'tbl_automation_rules'>[];
-    id: 'message.message_id';
-    type: `message.${'created' | 'updated' | 'flagged' | 'deleted' | 'unflagged'}`;
-    org_id: string;
-  }
->;
-
-export type TicketRulesInfoType = Merge<
-  AppendTypes<
-    {
-      ticket: TicketVariablesType;
-      message: MessageVariablesType;
-      sender: SenderVariablesType;
-      chat: ChatVariablesType;
-    },
-    '.'
-  >,
-  {
-    id: 'ticket.ticket_id';
-    type: `ticket.${'created' | 'updated' | 'closed'}`;
-    org_id: string;
-    rule: Tables<'tbl_automation_rules'>[];
-  }
->;
-
-export type ReactionRulesInfoType = Merge<
-  AppendTypes<
-    {
-      reaction: ReactionVariablesType;
-      message: MessageVariablesType;
-      sender: SenderVariablesType;
-      chat: ChatVariablesType;
-    },
-    '.'
-  >,
-  {
-    rule: Tables<'tbl_automation_rules'>[];
-    id: 'reaction.reaction_id';
-    type: `reaction.added`;
-    org_id: string;
-  }
->;
-
-export type ChatRulesInfoType = Merge<
-  AppendTypes<
-    {
-      chat: ChatVariablesType;
-    },
-    '.'
-  >,
-  {
-    rule: Tables<'tbl_automation_rules'>[];
-    id: 'chat.chat_id';
-    type: 'chat.created' | 'chat.label.updated';
-    org_id: string;
-  }
->;
-
-export type RuleInfoType =
-  | MessageRulesInfoType
-  | ChatRulesInfoType
-  | TicketRulesInfoType
-  | ReactionRulesInfoType;
-
-export interface Filter {
-  id: string;
-  condition:
-    | 'CONTAINS'
-    | 'NCONTAINS'
-    | 'EQ'
-    | 'NEQ'
-    | 'LT'
-    | 'LTE'
-    | 'GT'
-    | 'GTE'
-    | 'KNOWN'
-    | 'NKNOWN'
-    | 'IS'
-    | 'NIS'
-    | 'ON'
-    | 'STARTS_WITH'
-    | 'ENDS_WITH'; // Add other condition types as needed
-  variable: string;
-  value: string | string[];
-  variable_type?: 'string' | 'number' | 'boolean' | 'day-time' | 'date' | 'day'; // Optional, like 'Date'
-}
-
-export const isFilter = (filter: any): filter is Filter => {
-  return (
-    typeof filter === 'object' &&
-    'id' in filter &&
-    'condition' in filter &&
-    'variable' in filter &&
-    'value' in filter
-  );
-};
-
-export const FilterNameMap: Record<
-  Filter['condition'],
-  {
-    name: string;
-    input: boolean;
-  }
-> = {
-  EQ: {
-    name: 'equals to',
-    input: true,
-  },
-  NEQ: {
-    name: 'not equals to',
-    input: true,
-  },
-  CONTAINS: {
-    name: 'contains',
-    input: true,
-  },
-  NCONTAINS: {
-    name: 'does not contain',
-    input: true,
-  },
-  LT: {
-    name: 'less than',
-    input: true,
-  },
-  LTE: {
-    name: 'less than or equals to',
-    input: true,
-  },
-  GT: {
-    name: 'greater than',
-    input: true,
-  },
-  GTE: {
-    name: 'greater than or equals to',
-    input: true,
-  },
-  KNOWN: {
-    name: 'is known',
-    input: false,
-  },
-  NKNOWN: {
-    name: 'is not known',
-    input: false,
-  },
-  IS: {
-    name: 'is',
-    input: true,
-  },
-  NIS: {
-    name: 'is not',
-    input: true,
-  },
-  ON: {
-    name: 'on',
-    input: true,
-  },
-  STARTS_WITH: {
-    name: 'starts with',
-    input: true,
-  },
-  ENDS_WITH: {
-    name: 'ends with',
-    input: true,
-  },
-};
-
-export type VariableNameValueType = {
-  text: string;
-  type:
-    | 'string'
-    | 'time'
-    | 'boolean'
-    | 'dropdown'
-    | 'day-time'
-    | 'number'
-    | 'date';
-  variable_type: 'string' | 'number' | 'boolean' | 'day-time' | 'date';
-  value?:
-    | string
-    | {
-        id: string;
-        value: string | number | boolean;
-        label: string;
-      }[]
-    | null;
-  filters:
-    | Partial<
-        Record<
-          Filter['condition'],
-          {
-            info?: string;
-          }
-        >
-      >
-    | Filter['condition'][];
-  hidden?: boolean;
-  placeholder?: string;
-  info?: string;
-};
-
-export const MessageVariableNameMap: Record<
-  keyof AppendTypes<{ message: MessageVariablesType }, '.'>,
-  VariableNameValueType
-> = {
-  'message.body': {
-    text: 'Message Body',
-    type: 'string',
-    filters: ['CONTAINS', 'NCONTAINS', 'EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
-    placeholder: 'e.g. Test message',
-    variable_type: 'string',
-  },
-  'message.sender_phone': {
-    text: 'Message Sender Phone',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    placeholder: 'e.g. 919876543210',
-    variable_type: 'string',
-  },
-  'message.timestamp': {
-    text: 'Message Timestamp',
-    type: 'day-time',
-    filters: {
-      LT: {
-        info: 'When message is received before mentioned time (UTC)',
-      },
-      LTE: {
-        info: 'When message is received before mentioned time (UTC)',
-      },
-      GT: {
-        info: 'When message is received after mentioned time (UTC)',
-      },
-      GTE: {
-        info: 'When message is received on or after mentioned time (UTC)',
-      },
-      ON: {
-        info: 'When message is received on mentioned days',
-      },
-    },
-    variable_type: 'day-time',
-    info: 'The timestamp when the message was received',
-  },
-  'message.flag_status': {
-    text: 'Message Flag Status',
-    filters: ['IS'],
-    type: 'boolean',
-    variable_type: 'boolean',
-  },
-  'message.has_quoted_msg': {
-    text: 'Has Quoted Message',
-    filters: ['IS'],
-    type: 'boolean',
-    variable_type: 'boolean',
-  },
-  'message.media': {
-    text: 'Has Media',
-    type: 'boolean',
-    filters: ['KNOWN', 'NKNOWN'],
-    variable_type: 'boolean',
-  },
-  'message.performed_by': {
-    text: 'Message Sent By (email)',
-    type: 'dropdown',
-    value: 'org.members',
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'message.chat_id': {
-    text: 'Chat ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'message.message_ticket_id': {
-    text: 'Message Ticket ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'message.message_id': {
-    text: 'Message ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'message.org_phone': {
-    text: 'Org Phone',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'message.org_id': {
-    text: 'Org ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'message.message_type': {
-    text: 'Message Type',
-    type: 'dropdown',
-    value: [
-      { id: 'text', value: 'chat', label: 'Text' },
-      { id: 'image', value: 'image', label: 'Image' },
-      { id: 'video', value: 'video', label: 'Video' },
-      { id: 'audio', value: 'audio', label: 'Audio' },
-      { id: 'audio', value: 'ptt', label: 'PTT (Audio voice message)' },
-      { id: 'document', value: 'document', label: 'Document' },
-    ],
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'message.author': {
-    text: 'Message Author',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-};
-
-export const SenderVariableNameMap: Record<
-  keyof AppendTypes<{ sender: SenderVariablesType }, '.'>,
-  VariableNameValueType
-> = {
-  'sender.is_internal': {
-    text: 'Sender Is Internal',
-    type: 'boolean',
-    filters: ['IS'],
-    variable_type: 'boolean',
-  },
-  'sender.contact_name': {
-    text: 'Sender Name',
-    type: 'string',
-    filters: ['EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
-    placeholder: 'e.g. John Doe',
-    variable_type: 'string',
-  },
-  'sender.contact_id': {
-    text: 'Sender Phone',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    placeholder: 'e.g. 919876543210',
-    variable_type: 'string',
-  },
-  'sender.org_id': {
-    text: 'Org ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'sender.labels': {
-    text: 'Sender Contact Labels',
-    type: 'dropdown',
-    value: 'org.labels',
-    filters: ['CONTAINS', 'NCONTAINS'],
-    variable_type: 'string',
-  },
-  'sender.is_admin': {
-    text: 'Sender Is Admin',
-    type: 'dropdown',
-    filters: ['EQ', 'NEQ'],
-    value: [
-      {
-        id: 'true',
-        value: 'true',
-        label: 'True',
-      },
-      {
-        id: 'false',
-        value: 'false',
-        label: 'False',
-      },
-    ],
-    variable_type: 'boolean',
-  },
-};
-
-export const ChatVariableNameMap: Record<
-  keyof AppendTypes<{ chat: ChatVariablesType }, '.'>,
-  VariableNameValueType
-> = {
-  'chat.assigned_to': {
-    text: 'Chat Assignee',
-    type: 'dropdown',
-    value: 'org.members',
-    filters: ['EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
-    variable_type: 'string',
-  },
-  'chat.chat_name': {
-    text: 'Chat Name',
-    type: 'string',
-    filters: ['EQ', 'NEQ', 'CONTAINS', 'NCONTAINS'],
-    placeholder: 'e.g. Support Chat',
-    variable_type: 'string',
-  },
-  'chat.org_phone': {
-    text: 'Chat Org Phone',
-    type: 'dropdown',
-    value: 'org.org_phones',
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'chat.chat_type': {
-    text: 'Chat Type',
-    type: 'dropdown',
-    value: [
-      { id: 'user', value: 'user', label: 'User' },
-      { id: 'group', value: 'group', label: 'Group' },
-    ],
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'chat.members': {
-    text: 'Chat Members',
-    type: 'string',
-    filters: ['CONTAINS', 'NCONTAINS'],
-    placeholder: 'e.g. 919876543210',
-    variable_type: 'string',
-  },
-  'chat.labels': {
-    text: 'Chat Labels',
-    type: 'dropdown',
-    value: 'org.labels',
-    filters: ['CONTAINS', 'NCONTAINS'],
-    variable_type: 'string',
-  },
-  'chat.chat_id': {
-    text: 'Chat ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
-    placeholder: 'e.g. 12027747916749@g.us',
-    variable_type: 'string',
-  },
-  'chat.chat_org_phones': {
-    text: 'Chat Org Phones',
-    type: 'dropdown',
-    filters: ['CONTAINS', 'NCONTAINS'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'chat.org_id': {
-    text: 'Org ID',
-    type: 'string',
-    filters: [],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'chat.messages_admins_only': {
-    text: 'Messages Admins Only (Chat Settings)',
-    type: 'boolean',
-    filters: ['EQ', 'NEQ'],
-    value: [
-      {
-        id: 'true',
-        value: 'true',
-        label: 'True',
-      },
-      {
-        id: 'false',
-        value: 'false',
-        label: 'False',
-      },
-    ],
-    variable_type: 'boolean',
-  },
-  'chat.info_admins_only': {
-    text: 'Info Admins Only (Chat Settings)',
-    type: 'boolean',
-    filters: ['EQ', 'NEQ'],
-    value: [
-      {
-        id: 'true',
-        value: 'true',
-        label: 'True',
-      },
-      {
-        id: 'false',
-        value: 'false',
-        label: 'False',
-      },
-    ],
-    variable_type: 'boolean',
-  },
-  'chat.has_flagged_messages': {
-    text: 'Chat Has Flagged Messages',
-    type: 'boolean',
-    filters: ['EQ', 'NEQ'],
-    value: [
-      {
-        id: 'true',
-        value: 'true',
-        label: 'True',
-      },
-      {
-        id: 'false',
-        value: 'false',
-        label: 'False',
-      },
-    ],
-    variable_type: 'boolean',
-  },
-  'chat.group_description': {
-    text: 'Group Description',
-    type: 'string',
-    filters: ['CONTAINS', 'NCONTAINS', 'EQ', 'NEQ'],
-    placeholder: 'e.g. Group description',
-    variable_type: 'string',
-  },
-  'chat.custom_properties': {
-    text: 'Chat Custom Properties',
-    type: 'dropdown',
-    value: 'org.custom_properties',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'chat.initiated_by': {
-    text: 'Chat Initiated By',
-    type: 'dropdown',
-    value: 'org.members',
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-    hidden: true,
-  },
-  'chat.created_at': {
-    text: 'Chat Created At',
-    type: 'day-time',
-    filters: {
-      LT: {
-        info: 'When chat is created before mentioned time (UTC)',
-      },
-      LTE: {
-        info: 'When chat is created before mentioned time (UTC)',
-      },
-      GT: {
-        info: 'When chat is created after mentioned time (UTC)',
-      },
-      GTE: {
-        info: 'When chat is created on or after mentioned time (UTC)',
-      },
-      ON: {
-        info: 'When chat is created on mentioned days',
-      },
-    },
-    variable_type: 'day-time',
-  },
-};
-
-export const TicketVariableNameMap: Record<
-  keyof AppendTypes<{ ticket: TicketVariablesType }, '.'>,
-  VariableNameValueType
-> = {
-  'ticket.subject': {
-    text: 'Ticket Subject',
-    type: 'string',
-    filters: ['CONTAINS', 'NCONTAINS', 'EQ', 'NEQ'],
-    placeholder: 'e.g. Test ticket',
-    variable_type: 'string',
-  },
-  'ticket.status': {
-    text: 'Ticket Status',
-    type: 'dropdown',
-    value: [
-      { id: 'open', value: 'open', label: 'Open' },
-      { id: 'closed', value: 'closed', label: 'Closed' },
-      { id: 'inprogress', value: 'inprogress', label: 'In progress' },
-    ],
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'ticket.priority': {
-    text: 'Ticket Priority',
-    type: 'dropdown',
-    value: [
-      { id: '0', value: '0', label: 'No Priority' },
-      { id: '1', value: '1', label: 'Low' },
-      { id: '2', value: '2', label: 'Medium' },
-      { id: '3', value: '3', label: 'High' },
-      { id: '4', value: '4', label: 'Urgent' },
-    ],
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'ticket.assignee': {
-    text: 'Ticket Assignee',
-    type: 'dropdown',
-    value: 'org.members',
-    filters: ['EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
-    variable_type: 'string',
-  },
-  'ticket.labels': {
-    text: 'Ticket Labels',
-    type: 'dropdown',
-    value: 'org.labels',
-    filters: ['CONTAINS', 'NCONTAINS'],
-    variable_type: 'string',
-  },
-  'ticket.is_deleted': {
-    text: 'Ticket Is Deleted',
-    type: 'boolean',
-    value: [
-      {
-        id: 'true',
-        value: 'true',
-        label: 'True',
-      },
-      {
-        id: 'false',
-        value: 'false',
-        label: 'False',
-      },
-    ],
-    filters: ['IS'],
-    variable_type: 'boolean',
-  },
-  'ticket.raised_by': {
-    text: 'Ticket Raised By',
-    type: 'dropdown',
-    value: 'org.members',
-    filters: ['EQ', 'NEQ'],
-    variable_type: 'string',
-  },
-  'ticket.due_date': {
-    text: 'Ticket Due Date',
-    type: 'date',
-    filters: ['KNOWN', 'NKNOWN'],
-    variable_type: 'date',
-    hidden: true,
-  },
-  'ticket.ticket_id': {
-    text: 'Ticket ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'ticket.org_id': {
-    text: 'Org ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'ticket.custom_properties': {
-    text: 'Ticket Custom Properties',
-    type: 'dropdown',
-    value: 'org.custom_properties',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'ticket.created_at': {
-    text: 'Ticket Created At',
-    type: 'day-time',
-    filters: {
-      LT: {
-        info: 'When ticket is created before mentioned time (UTC)',
-      },
-      LTE: {
-        info: 'When ticket is created before mentioned time (UTC)',
-      },
-      GT: {
-        info: 'When ticket is created after mentioned time (UTC)',
-      },
-      GTE: {
-        info: 'When ticket is created on or after mentioned time (UTC)',
-      },
-      ON: {
-        info: 'When ticket is created on mentioned days',
-      },
-    },
-    variable_type: 'day-time',
-  },
-  'ticket.chat_id': {
-    text: 'Chat ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
-    hidden: true,
-    variable_type: 'string',
-  },
-};
-
-export const ReactionVariableNameMap: Record<
-  keyof AppendTypes<{ reaction: ReactionVariablesType }, '.'>,
-  VariableNameValueType
-> = {
-  'reaction.reaction': {
-    text: 'Reaction',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    placeholder: 'e.g. 👍',
-    variable_type: 'string',
-  },
-  'reaction.sender_id': {
-    text: 'Reaction Sender Phone',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    placeholder: 'e.g. 919876543210',
-    variable_type: 'string',
-  },
-  'reaction.message_id': {
-    text: 'Reaction Message ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'reaction.chat_id': {
-    text: 'Chat ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
-    hidden: true,
-    variable_type: 'string',
-  },
-  'reaction.reaction_id': {
-    text: 'Reaction ID',
-    type: 'string',
-    filters: ['EQ', 'NEQ'],
-    hidden: true,
-    variable_type: 'string',
-  },
-};
-
-export enum FilterConditionMap {
-  'CONTAINS' = 'contains',
-  'NCONTAINS' = 'does not contain',
-  'EQ' = '=',
-  'NEQ' = '<>',
-  'LT' = '<',
-  'LTE' = '<=',
-  'GT' = '>',
-  'GTE' = '>=',
-  'KNOWN' = 'is known',
-  'NKNOWN' = 'is not known',
-  'IS' = '=',
-  'NIS' = '<>',
-  'ON' = 'on',
-  'STARTS_WITH' = 'starts with',
-  'ENDS_WITH' = 'ends with',
-}
-
-interface FilterGroup {
-  filters: Filter[];
-  condition: 'allOf' | 'anyOf';
-}
-
-export interface Conditions {
-  filters: FilterGroup[];
-  condition: 'allOf' | 'anyOf';
-  variables: string[];
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  org_phones: string[];
-  allow_messages_from_org_phones?: boolean;
-}
-
-export type SendMessageAction = {
-  id: string;
-  type: 'send_message';
-  metadata: {
-    message: string;
-    media?: {
-      url: string;
-      type: 'image' | 'video' | 'audio' | 'document';
-      name: string;
-    };
-    maintain_flag_status: 'true' | 'false';
-    debounce_messages: 'true' | 'false';
-    debounce_message_time:
-      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
-      | null
-      | undefined;
-  };
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-};
-
-export type NotifyHttpAction = {
-  id: string;
-  type: 'notify_http';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    url: string;
-  };
-};
-
-export type CreateTicketAction = {
-  id: string;
-  type: 'create_ticket';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    priority?: '0' | '1' | '2' | '3' | '4';
-    label?: string;
-    append_to_latest_ticket?: 'true' | 'false';
-    round_robin?: 'true' | 'false';
-    assignee?: string;
-    rr_check_for?: 'shift_time' | 'user_status' | 'shift_time user_status';
-  };
-};
-
-export type FlagMessageAction = {
-  id: string;
-  type: 'flag_message';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    flag: 'true' | 'false';
-  };
-};
-
-export type AssignTicketAction = {
-  id: string;
-  type: 'assign_ticket';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    assignee: string;
-    round_robin: 'true' | 'false';
-    rr_check_for?: 'shift_time' | 'user_status' | 'shift_time user_status';
-  };
-};
-
-export type CloseTicketAction = {
-  id: string;
-  type: 'close_ticket';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    closing_note: string;
-  };
-};
-
-export type AddChatLabelAction = {
-  id: string;
-  type: 'add_chat_label';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    label: string;
-  };
-};
-
-export type AddTicketLabelAction = {
-  id: string;
-  type: 'add_ticket_label';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    label: string;
-  };
-};
-
-export type AssignChatAction = {
-  id: string;
-  type: 'assign_chat';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    assignee: string;
-    round_robin: 'true' | 'false';
-    rr_check_for?: 'shift_time' | 'user_status' | 'shift_time user_status';
-  };
-};
-
-export type ForwardMessageAction = {
-  id: string;
-  type: 'forward_message';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    chat_id: string;
-    prefix: string;
-  };
-};
-
-export type SendEmailAction = {
-  id: string;
-  type: 'send_email';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    email: string;
-    subject: string;
-    body: string;
-  };
-};
-
-export type ReplyToMessageAction = {
-  id: string;
-  type: 'reply_to_message';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    message: string;
-    media?: {
-      url: string;
-      type: 'image' | 'video' | 'audio' | 'document';
-      name: string;
-    };
-    maintain_flag_status: 'true' | 'false';
-    debounce_messages: 'true' | 'false';
-    debounce_message_time:
-      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
-      | null
-      | undefined;
-  };
-};
-
-export type UpdateCustomPropertyAction = {
-  id: string;
-  type: 'update_custom_property';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    property_id: string;
-    value: string;
-  };
-};
-
-export type DeleteMessageAction = {
-  id: string;
-  type: 'delete_message';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {};
-};
-
-export type SendSlackNotificationAction = {
-  id: string;
-  type: 'send_slack_notification';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    slack_payload: string;
-    webhook_url: string;
-  };
-};
-
-export type AttachMessageToTicketAction = {
-  id: string;
-  type: 'attach_message_to_ticket';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    status: 'open' | 'inprogress' | 'open_inprogress' | null;
-  };
-};
-
-export type CloseChatAction = {
-  id: string;
-  type: 'close_chat';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {};
-};
-
-export type SendMessageToChatAction = {
-  id: string;
-  type: 'send_message_to_chat';
-  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
-  metadata: {
-    chat_id: string;
-    message: string;
-    media?: {
-      url: string;
-      type: 'image' | 'video' | 'audio' | 'document';
-      name: string;
-    };
-  };
-};
-
-export type Action =
-  | SendMessageAction
-  | NotifyHttpAction
-  | CreateTicketAction
-  | FlagMessageAction
-  | AssignTicketAction
-  | CloseTicketAction
-  | AddChatLabelAction
-  | AddTicketLabelAction
-  | AssignChatAction
-  | ForwardMessageAction
-  | SendEmailAction
-  | ReplyToMessageAction
-  | UpdateCustomPropertyAction
-  | DeleteMessageAction
-  | SendSlackNotificationAction
-  | AttachMessageToTicketAction
-  | CloseChatAction
-  | SendMessageToChatAction;
-
-export const isSendMessageOrReplyToMessageAction = (
-  action: Action
-): action is SendMessageAction | ReplyToMessageAction => {
-  return ['send_message', 'reply_to_message'].includes(action.type);
-};
-
-export type Rule = OverrideProperties<
-  Tables<'tbl_automation_rules'>,
-  {
-    actions: Action[];
-    conditions: Conditions;
-    trigger:
-      | 'message.created'
-      | 'message.updated'
-      | 'chat.created'
-      | 'ticket.updated'
-      | 'ticket.created'
-      | 'reaction.added'
-      | 'chat.label.updated'
-      | 'message.flagged'
-      | 'message.unflagged'
-      | 'message.deleted'
-      | 'ticket.closed';
-  }
->;
-
-export const RuleNameMap: Record<
-  Rule['trigger'],
-  {
-    title: string;
-    description: string;
-    base_conditions: {
-      org_phone: boolean;
-    };
-  }
-> = {
-  'message.created': {
-    title: 'New Message Received',
-    description: 'When a new message is received from an external contact',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'chat.created': {
-    title: 'New Chat Created',
-    description: 'When a new chat is created',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'ticket.created': {
-    title: 'New Ticket Created',
-    description: 'When a new ticket is created',
-    base_conditions: {
-      org_phone: false,
-    },
-  },
-  'reaction.added': {
-    title: 'New Reaction Added',
-    description: 'When a reaction is added on a message',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'message.updated': {
-    title: 'Message Updated',
-    description: 'When a message is updated',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'ticket.updated': {
-    title: 'Ticket Updated',
-    description: 'When a ticket is updated',
-    base_conditions: {
-      org_phone: false,
-    },
-  },
-  'chat.label.updated': {
-    title: 'Chat Label Added/Removed',
-    description: 'When labels on chats are updated',
-    base_conditions: {
-      org_phone: false,
-    },
-  },
-  'message.flagged': {
-    title: 'Message Flagged',
-    description: 'When a message is flagged',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'message.unflagged': {
-    title: 'Message Unflagged',
-    description: 'When a message is unflagged',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'message.deleted': {
-    title: 'Message Deleted',
-    description: 'When a message is Deleted',
-    base_conditions: {
-      org_phone: true,
-    },
-  },
-  'ticket.closed': {
-    title: 'Ticket Closed',
-    description: 'When a Ticket is Closed',
-    base_conditions: {
-      org_phone: false,
-    },
-  },
-};
-
-export const ActionNameMap: Record<
-  Action['type'],
-  {
-    title: string;
-    description: string;
-    inputs: Record<
-      string,
-      {
-        id: string;
-        type:
-          | 'text'
-          | 'dropdown'
-          | 'editor'
-          | 'date'
-          | 'file'
-          | 'textarea'
-          | 'dynamic'
-          | 'json_editor';
-        value:
-          | 'ticket.labels'
-          | 'org.members'
-          | 'chat.labels'
-          | 'org.chats'
-          | {
-              id: string;
-              value: string;
-              label: string;
-            }[]
-          | null
-          | 'org.custom_properties'
-          | 'custom_property_values'
-          | 'debounce_messages';
-        label: string;
-        placeholder: string;
-        info?: string;
-        required: boolean;
-        description?: string;
-      }
-    >;
-    info?: string;
-    validTriggers: Rule['trigger'][];
-  }
-> = {
-  send_message: {
-    title: 'Send Message',
-    description: 'Send a message',
-    inputs: {
-      message: {
-        id: 'message',
-        type: 'editor',
-        label: 'Message',
-        placeholder: 'Enter message',
-        value: null,
-        required: true,
-      },
-      media: {
-        id: 'media',
-        type: 'file',
-        label: 'Media',
-        placeholder: 'Upload media',
-        value: null,
-        required: false,
-      },
-      maintain_flag_status: {
-        id: 'maintain_flag_status',
-        type: 'dropdown',
-        label: 'Maintain Flag Status',
-        placeholder: 'Select...',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        required: true,
-      },
-      debounce_messages: {
-        id: 'debounce_messages',
-        type: 'dropdown',
-        label: 'Enable Cooldown Period',
-        placeholder: 'Select...',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        info: 'If enabled, only one message per chat will be sent in the specified cooldown period',
-        required: false,
-      },
-      debounce_message_time: {
-        id: 'debounce_message_time',
-        type: 'dynamic',
-        label: 'Cooldown Period',
-        placeholder: 'Enter time',
-        value: 'debounce_messages',
-        required: false,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.flagged',
-      'message.unflagged',
-      'chat.label.updated',
-      'message.deleted',
-      'ticket.closed',
-    ],
-  },
-  reply_to_message: {
-    title: 'Reply to message',
-    description: 'Send a message with the quoted message',
-    inputs: {
-      message: {
-        id: 'message',
-        type: 'editor',
-        label: 'Message',
-        placeholder: 'Enter message',
-        value: null,
-        required: true,
-      },
-      media: {
-        id: 'media',
-        type: 'file',
-        label: 'Media',
-        placeholder: 'Upload media',
-        value: null,
-        required: false,
-      },
-      maintain_flag_status: {
-        id: 'maintain_flag_status',
-        type: 'dropdown',
-        label: 'Maintain Flag Status',
-        placeholder: 'Select...',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        required: true,
-      },
-      debounce_messages: {
-        id: 'debounce_messages',
-        type: 'dropdown',
-        label: 'Enable Cooldown Period',
-        placeholder: 'Select...',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        info: 'If enabled, only one message per chat will be sent in the specified cooldown period',
-        required: false,
-      },
-      debounce_message_time: {
-        id: 'debounce_message_time',
-        type: 'dynamic',
-        label: 'Cooldown Period',
-        placeholder: 'Enter time',
-        value: 'debounce_messages',
-        required: false,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.unflagged',
-    ],
-  },
-  delete_message: {
-    title: 'Delete Message',
-    description: 'Delete a message',
-    inputs: {},
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.unflagged',
-    ],
-  },
-  attach_message_to_ticket: {
-    title: 'Attach Message To Latest Ticket',
-    description: 'Attach message to latest ticket based on statuses',
-    inputs: {
-      status: {
-        id: 'status',
-        type: 'dropdown',
-        value: [
-          {
-            id: 'open_inprogress',
-            value: 'open_inprogress',
-            label: 'Open/In Progress',
-          },
-          { id: 'open', value: 'open', label: 'Open' },
-          { id: 'inprogress', value: 'inprogress', label: 'In Progress' },
-        ],
-        label: 'Ticket Status',
-        placeholder: 'Select...',
-        required: true,
-        info: 'Select the ticket status of ticket to attach the message to (only applicable for open or inprogress tickets)',
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-    ],
-  },
-  notify_http: {
-    title: 'Notify HTTP',
-    description: 'Notify an HTTP endpoint',
-    inputs: {
-      url: {
-        id: 'url',
-        type: 'text',
-        label: 'URL',
-        placeholder: 'Enter URL',
-        value: null,
-        required: true,
-        description:
-          'Enter the Webhook URL here. The endpoint added here should be a **POST HTTP / Endpoint** with no open auth.',
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.flagged',
-      'chat.label.updated',
-      'message.deleted',
-      'ticket.closed',
-      'message.unflagged',
-    ],
-  },
-  create_ticket: {
-    title: 'Create Ticket or Attach Message To Latest Ticket',
-    description: 'Create a ticket or attach message to latest ticket',
-    inputs: {
-      append_to_latest_ticket: {
-        id: 'append_to_latest_ticket',
-        type: 'dropdown',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        label: 'Attach message to latest ticket (if available)',
-        placeholder: 'Select...',
-        info: 'If enabled, the message will be appended to the latest open ticket (if available) else a new ticket will be created',
-        required: false,
-      },
-      priority: {
-        id: 'priority',
-        type: 'dropdown',
-        value: [
-          { id: '0', value: '0', label: 'No Priority' },
-          { id: '1', value: '1', label: 'Low' },
-          { id: '2', value: '2', label: 'Medium' },
-          { id: '3', value: '3', label: 'High' },
-          { id: '4', value: '4', label: 'Urgent' },
-        ],
-        label: 'Priority (New Ticket)',
-        placeholder: 'Select priority',
-        info: 'Only applicable for create ticket. If no priority is selected, the ticket will have no priority.',
-        required: false,
-      },
-      label: {
-        id: 'label',
-        type: 'dropdown',
-        value: 'ticket.labels',
-        label: 'Label (New Ticket)',
-        placeholder: 'Select label',
-        info: 'Only applicable for create ticket. If no label is selected, the ticket will have no label.',
-        required: false,
-      },
-      round_robin: {
-        id: 'round_robin',
-        type: 'dropdown',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        label: 'Enable Round Robin (New Ticket: Assignee)',
-        placeholder: 'Select...',
-        info: 'If enabled, the ticket will be assigned to the next available agent in the list',
-        required: false,
-      },
-      rr_check_for: {
-        id: 'rr_check_for',
-        type: 'dropdown',
-        value: [
-          {
-            id: 'shift_time',
-            value: 'shift_time',
-            label: 'Consider shift timings',
-          },
-          {
-            id: 'user_status',
-            value: 'user_status',
-            label: 'Exclude users marked as offline',
-          },
-          {
-            id: 'shift_time user_status',
-            value: 'shift_time user_status',
-            label: 'Consider both shift timings and user status',
-          },
-        ],
-        label: 'Check Assignee status for (Round Robin)',
-        placeholder: 'Select...',
-        info: 'Criteria for assigning the next available agent',
-        required: false,
-      },
-      assignee: {
-        id: 'assignee',
-        type: 'dynamic',
-        value: 'org.members',
-        label: 'Assignee (New Ticket)',
-        placeholder: 'Select assignee',
-        info: "If round robin is enabled, the ticket will be assigned to the next available agent in the list else it'll be assigned to the selected agent",
-        required: false,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'message.unflagged',
-    ],
-  },
-  flag_message: {
-    title: 'Update flag status',
-    description: 'Flag/Unflag a message',
-    inputs: {
-      flag: {
-        id: 'flag',
-        type: 'dropdown',
-        value: [
-          { id: 'flag', value: 'true', label: 'True' },
-          { id: 'unflag', value: 'false', label: 'False' },
-        ],
-        label: 'Flag status',
-        placeholder: 'Select flag',
-        required: true,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'message.unflagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-    ],
-  },
-  assign_ticket: {
-    title: 'Assign Ticket',
-    description: 'Assign a ticket',
-    inputs: {
-      round_robin: {
-        id: 'round_robin',
-        type: 'dropdown',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        label: 'Enable Round Robin',
-        placeholder: 'Select...',
-        info: 'If enabled, the ticket will be assigned to the next available agent in the list',
-        required: false,
-      },
-      rr_check_for: {
-        id: 'rr_check_for',
-        type: 'dropdown',
-        value: [
-          {
-            id: 'shift_time',
-            value: 'shift_time',
-            label: 'Consider shift timings',
-          },
-          {
-            id: 'user_status',
-            value: 'user_status',
-            label: 'Exclude users marked as offline',
-          },
-          {
-            id: 'shift_time user_status',
-            value: 'shift_time user_status',
-            label: 'Consider both shift timings and user status',
-          },
-        ],
-        label: 'Check Assignee status for (Round Robin)',
-        placeholder: 'Select...',
-        info: 'Criteria for assigning the next available agent',
-        required: false,
-      },
-      assignee: {
-        id: 'assignee',
-        type: 'dynamic',
-        value: 'org.members',
-        label: 'Assignee',
-        placeholder: 'Select assignee',
-        info: "If round robin is enabled, the ticket will be assigned to the next available agent in the list else it'll be assigned to the selected agent",
-        required: true,
-      },
-    },
-    validTriggers: ['ticket.updated', 'ticket.created'],
-  },
-  close_ticket: {
-    title: 'Close Ticket',
-    description: 'Close a ticket',
-    info: "This action will close the ticket. This doesn't check for mandatory ticket custom properties.",
-    inputs: {
-      closing_note: {
-        id: 'closing_note',
-        type: 'textarea',
-        label: 'Closing Note',
-        placeholder: 'Enter closing note',
-        value: null,
-        required: false,
-      },
-    },
-    validTriggers: [
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.unflagged',
-      'message.deleted',
-    ],
-  },
-  add_chat_label: {
-    title: 'Add Chat Label',
-    description: 'Add a label to referred chat',
-    inputs: {
-      label: {
-        id: 'label',
-        type: 'dropdown',
-        value: 'chat.labels',
-        label: 'Label',
-        placeholder: 'Select label',
-        required: true,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'chat.label.updated',
-      'message.flagged',
-      'message.deleted',
-      'message.unflagged',
-      'ticket.closed',
-    ],
-  },
-  add_ticket_label: {
-    title: 'Add Ticket Label',
-    description: 'Add a label to referred ticket',
-    inputs: {
-      label: {
-        id: 'label',
-        type: 'dropdown',
-        value: 'ticket.labels',
-        label: 'Label',
-        placeholder: 'Select label',
-        required: true,
-      },
-    },
-    validTriggers: ['ticket.updated', 'ticket.created'],
-  },
-  update_custom_property: {
-    description: 'Update a chat custom property',
-    title: 'Update Chat Custom Property',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.flagged',
-      'chat.label.updated',
-      'message.deleted',
-      'message.unflagged',
-      'ticket.closed',
-    ],
-    inputs: {
-      property_id: {
-        id: 'property_id',
-        type: 'dropdown',
-        value: 'org.custom_properties',
-        label: 'Property',
-        placeholder: 'Select property',
-        required: true,
-      },
-      value: {
-        id: 'property_id',
-        type: 'dynamic',
-        label: 'Value',
-        placeholder: 'Enter value',
-        value: 'custom_property_values',
-        required: true,
-      },
-    },
-  },
-  assign_chat: {
-    title: 'Assign Chat',
-    description: 'Assign a chat',
-    inputs: {
-      round_robin: {
-        id: 'round_robin',
-        type: 'dropdown',
-        value: [
-          { id: 'true', value: 'true', label: 'True' },
-          { id: 'false', value: 'false', label: 'False' },
-        ],
-        label: 'Enable Round Robin',
-        placeholder: 'Select...',
-        info: 'If enabled, the chat will be assigned to the next available agent in the list',
-        required: false,
-      },
-      rr_check_for: {
-        id: 'rr_check_for',
-        type: 'dropdown',
-        value: [
-          {
-            id: 'shift_time',
-            value: 'shift_time',
-            label: 'Consider shift timings',
-          },
-          {
-            id: 'user_status',
-            value: 'user_status',
-            label: 'Exclude users marked as offline',
-          },
-          {
-            id: 'shift_time user_status',
-            value: 'shift_time user_status',
-            label: 'Consider both shift timings and user status',
-          },
-        ],
-        label: 'Check Assignee status for (Round Robin)',
-        placeholder: 'Select...',
-        info: 'Criteria for assigning the next available agent',
-        required: false,
-      },
-      assignee: {
-        id: 'assignee',
-        type: 'dynamic',
-        value: 'org.members',
-        label: 'Assignee',
-        placeholder: 'Select assignee',
-        required: true,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'chat.label.updated',
-      'message.flagged',
-      'message.deleted',
-      'message.unflagged',
-      'ticket.closed',
-    ],
-  },
-  close_chat: {
-    title: 'Close Chat',
-    description: 'Close a chat conversation',
-    inputs: {},
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'chat.label.updated',
-      'message.flagged',
-      'message.unflagged',
-      'message.deleted',
-      'ticket.closed',
-    ],
-  },
-  forward_message: {
-    title: 'Forward Message',
-    description: 'Forward a message',
-    inputs: {
-      chat_id: {
-        id: 'chat_id',
-        type: 'dropdown',
-        value: 'org.chats',
-        label: 'Chat',
-        placeholder: 'Select chat',
-        required: true,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.unflagged',
-      'message.flagged',
-      'ticket.closed',
-    ],
-  },
-  send_email: {
-    title: 'Send Email',
-    description: 'Send an email',
-    inputs: {
-      email: {
-        id: 'email',
-        type: 'text',
-        label: 'Email',
-        placeholder: 'Enter email',
-        value: null,
-        required: true,
-      },
-      subject: {
-        id: 'subject',
-        type: 'editor',
-        label: 'Subject',
-        placeholder: 'Enter subject',
-        value: null,
-        required: true,
-      },
-      body: {
-        id: 'body',
-        type: 'editor',
-        label: 'Body',
-        placeholder: 'Enter body',
-        value: null,
-        required: true,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.flagged',
-      'message.unflagged',
-      'chat.label.updated',
-      'message.deleted',
-      'ticket.closed',
-    ],
-  },
-  send_slack_notification: {
-    title: 'Send Slack Webhook Notification',
-    description: 'Send a slack webhook notification to a channel',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.flagged',
-      'message.unflagged',
-      'chat.label.updated',
-      'message.deleted',
-      'ticket.closed',
-    ],
-    inputs: {
-      webhook_url: {
-        type: 'text',
-        id: 'webhook_url',
-        label: 'Webhook URL',
-        placeholder: 'Enter webhook URL',
-        value: null,
-        required: true,
-        description:
-          'Enter the webhook URL to send the notification, to create a slack incoming webhook to start receiving notification check [here](https://api.slack.com/messaging/webhooks)',
-      },
-      slack_payload: {
-        type: 'json_editor',
-        id: 'slack_payload',
-        label: 'Slack Notification Payload',
-        placeholder: 'Enter payload',
-        value: null,
-        required: true,
-        description:
-          'You can send slack blocks as notifications to the provided hook URL.\n\nIn order to **build a slack notification block**, you can visit [here](https://api.slack.com/block-kit/building)',
-      },
-    },
-  },
-  send_message_to_chat: {
-    title: 'Send Message To Chat',
-    description: 'Send a message to a specified chat',
-    inputs: {
-      chat_id: {
-        id: 'chat_id',
-        type: 'dropdown',
-        value: 'org.chats',
-        label: 'Chat',
-        placeholder: 'Select chat',
-        required: true,
-      },
-      message: {
-        id: 'message',
-        type: 'editor',
-        label: 'Message',
-        placeholder: 'Enter message',
-        value: null,
-        required: true,
-      },
-      media: {
-        id: 'media',
-        type: 'file',
-        label: 'Media',
-        placeholder: 'Upload media',
-        value: null,
-        required: false,
-      },
-    },
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'chat.created',
-      'ticket.updated',
-      'ticket.created',
-      'reaction.added',
-      'message.flagged',
-      'message.unflagged',
-      'chat.label.updated',
-      'message.deleted',
-      'ticket.closed',
-    ],
-  },
-};
-
-type editorVariablesList =
-  | 'chat.assigned_to'
-  | 'chat.chat_id'
-  | 'chat.chat_name'
-  | 'chat.chat_type'
-  | 'chat.org_phone'
-  | 'chat.org_id'
-  | 'chat.group_description'
-  | 'ticket.assignee'
-  | 'ticket.due_date'
-  | 'ticket.priority'
-  | 'ticket.status'
-  | 'ticket.subject'
-  | 'ticket.ticket_id'
-  | 'ticket.raised_by'
-  | 'ticket.created_at'
-  | 'sender.is_internal'
-  | 'sender.is_admin'
-  | 'sender.contact_name'
-  | 'sender.contact_id'
-  | 'reaction.sender_id'
-  | 'reaction.reaction'
-  | 'message.message_id'
-  | 'message.timestamp'
-  | 'message.sender_phone'
-  | 'message.message_type'
-  | 'message.media'
-  | 'message.body';
-
-export const editorVariables: Array<{
-  label: string;
-  value: editorVariablesList;
-  validTriggers: Rule['trigger'][];
-}> = [
-  {
-    label: 'Ticket ID',
-    value: 'ticket.ticket_id',
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
-  },
-  {
-    value: 'ticket.assignee',
-    label: 'Ticket Assignee',
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
-  },
-  {
-    value: 'ticket.due_date',
-    label: 'Ticket Due Date',
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
-  },
-  {
-    value: 'ticket.priority',
-    label: 'Ticket Priority',
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
-  },
-  {
-    value: 'ticket.status',
-    label: 'Ticket Status',
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
-  },
-  {
-    value: 'ticket.subject',
-    label: 'Ticket Subject',
-    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
-  },
-  {
-    label: 'Message Body',
-    value: 'message.body',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'message.media',
-    label: 'Message Media',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'message.message_id',
-    label: 'Message ID',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'message.message_type',
-    label: 'Message Type',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'message.sender_phone',
-    label: 'Sender Phone',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'message.timestamp',
-    label: 'Message Timestamp',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    label: 'Sender Name',
-    value: 'sender.contact_name',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'sender.is_admin',
-    label: 'Sender Is Admin',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'sender.is_internal',
-    label: 'Sender Is Internal',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    label: 'Reaction',
-    value: 'reaction.reaction',
-    validTriggers: ['reaction.added'],
-  },
-  {
-    value: 'reaction.sender_id',
-    label: 'Reaction Sender Phone',
-    validTriggers: ['reaction.added'],
-  },
-  {
-    label: 'Chat Name',
-    value: 'chat.chat_name',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'chat.created',
-      'chat.label.updated',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'chat.assigned_to',
-    label: 'Chat Assigned To',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'chat.created',
-      'chat.label.updated',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'chat.chat_id',
-    label: 'Chat ID',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'chat.created',
-      'chat.label.updated',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'chat.chat_type',
-    label: 'Chat Type',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'chat.created',
-      'chat.label.updated',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'chat.org_id',
-    label: 'Chat Org ID',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'chat.created',
-      'chat.label.updated',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-  {
-    value: 'chat.org_phone',
-    label: 'Chat Org Phone',
-    validTriggers: [
-      'message.created',
-      'message.updated',
-      'reaction.added',
-      'message.flagged',
-      'chat.created',
-      'chat.label.updated',
-      'ticket.created',
-      'ticket.updated',
-      'ticket.closed',
-      'message.deleted',
-    ],
-  },
-];
-
-export const variablesExclusionList: Record<
-  Rule['trigger'],
-  Array<
-    | keyof AppendTypes<{ message: MessageVariablesType }, '.'>
-    | keyof AppendTypes<{ sender: SenderVariablesType }, '.'>
-    | keyof AppendTypes<{ chat: ChatVariablesType }, '.'>
-    | keyof AppendTypes<{ ticket: TicketVariablesType }, '.'>
-    | keyof AppendTypes<{ reaction: ReactionVariablesType }, '.'>
-  >
-> = {
-  'ticket.created': ['ticket.is_deleted'],
-  'chat.created': [
-    'chat.labels',
-    'chat.has_flagged_messages',
-    'chat.assigned_to',
-  ],
-  'message.created': [
-    'message.author',
-    'message.performed_by',
-    'message.flag_status',
-    'sender.is_internal',
-  ],
-  'ticket.updated': ['ticket.is_deleted'],
-  'reaction.added': [],
-  'message.updated': [],
-  'message.flagged': [],
-  'message.unflagged': [],
-  'message.deleted': [],
-  'ticket.closed': ['ticket.is_deleted'],
-  'chat.label.updated': [],
-};
+import { Merge, OverrideProperties } from 'type-fest';
+import { Tables } from './supabase.types';
+import {
+  ChatRuleInfoType,
+  MessageRuleInfoType,
+  OrgType,
+  ReactionRuleInfoType,
+  SenderRuleInfoType,
+  TicketRuleInfoType,
+} from './types';
+
+export type AppendTypes<T extends object, O extends string> = {
+  [K in keyof T & string as `${K}${O}${keyof T[K] & string}`]: T[K][keyof T[K]];
+};
+
+export type TicketVariablesType = TicketRuleInfoType['ticket'];
+
+export type MessageVariablesType = MessageRuleInfoType['message'];
+
+export type SenderVariablesType = SenderRuleInfoType;
+
+export type ReactionVariablesType = ReactionRuleInfoType['reaction'];
+
+export type ChatVariablesType = ChatRuleInfoType;
+
+export type MessageRulesInfoType = Merge<
+  AppendTypes<
+    {
+      message: MessageVariablesType;
+      sender: SenderVariablesType;
+      chat: ChatVariablesType;
+    },
+    '.'
+  >,
+  {
+    rule: Tables<'tbl_automation_rules'>[];
+    id: 'message.message_id';
+    type: `message.${'created' | 'updated' | 'flagged' | 'deleted' | 'unflagged'}`;
+    org_id: string;
+  }
+>;
+
+export type TicketRulesInfoType = Merge<
+  AppendTypes<
+    {
+      ticket: TicketVariablesType;
+      message: MessageVariablesType;
+      sender: SenderVariablesType;
+      chat: ChatVariablesType;
+    },
+    '.'
+  >,
+  {
+    id: 'ticket.ticket_id';
+    type: `ticket.${'created' | 'updated' | 'closed'}`;
+    org_id: string;
+    rule: Tables<'tbl_automation_rules'>[];
+  }
+>;
+
+export type ReactionRulesInfoType = Merge<
+  AppendTypes<
+    {
+      reaction: ReactionVariablesType;
+      message: MessageVariablesType;
+      sender: SenderVariablesType;
+      chat: ChatVariablesType;
+    },
+    '.'
+  >,
+  {
+    rule: Tables<'tbl_automation_rules'>[];
+    id: 'reaction.reaction_id';
+    type: `reaction.added`;
+    org_id: string;
+  }
+>;
+
+export type ChatRulesInfoType = Merge<
+  AppendTypes<
+    {
+      chat: ChatVariablesType;
+    },
+    '.'
+  >,
+  {
+    rule: Tables<'tbl_automation_rules'>[];
+    id: 'chat.chat_id';
+    type: 'chat.created' | 'chat.label.updated';
+    org_id: string;
+  }
+>;
+
+export type RuleInfoType =
+  | MessageRulesInfoType
+  | ChatRulesInfoType
+  | TicketRulesInfoType
+  | ReactionRulesInfoType;
+
+export interface Filter {
+  id: string;
+  condition:
+    | 'CONTAINS'
+    | 'NCONTAINS'
+    | 'EQ'
+    | 'NEQ'
+    | 'LT'
+    | 'LTE'
+    | 'GT'
+    | 'GTE'
+    | 'KNOWN'
+    | 'NKNOWN'
+    | 'IS'
+    | 'NIS'
+    | 'ON'
+    | 'STARTS_WITH'
+    | 'ENDS_WITH'; // Add other condition types as needed
+  variable: string;
+  value: string | string[];
+  variable_type?: 'string' | 'number' | 'boolean' | 'day-time' | 'date' | 'day'; // Optional, like 'Date'
+}
+
+export const isFilter = (filter: any): filter is Filter => {
+  return (
+    typeof filter === 'object' &&
+    'id' in filter &&
+    'condition' in filter &&
+    'variable' in filter &&
+    'value' in filter
+  );
+};
+
+export const FilterNameMap: Record<
+  Filter['condition'],
+  {
+    name: string;
+    input: boolean;
+  }
+> = {
+  EQ: {
+    name: 'equals to',
+    input: true,
+  },
+  NEQ: {
+    name: 'not equals to',
+    input: true,
+  },
+  CONTAINS: {
+    name: 'contains',
+    input: true,
+  },
+  NCONTAINS: {
+    name: 'does not contain',
+    input: true,
+  },
+  LT: {
+    name: 'less than',
+    input: true,
+  },
+  LTE: {
+    name: 'less than or equals to',
+    input: true,
+  },
+  GT: {
+    name: 'greater than',
+    input: true,
+  },
+  GTE: {
+    name: 'greater than or equals to',
+    input: true,
+  },
+  KNOWN: {
+    name: 'is known',
+    input: false,
+  },
+  NKNOWN: {
+    name: 'is not known',
+    input: false,
+  },
+  IS: {
+    name: 'is',
+    input: true,
+  },
+  NIS: {
+    name: 'is not',
+    input: true,
+  },
+  ON: {
+    name: 'on',
+    input: true,
+  },
+  STARTS_WITH: {
+    name: 'starts with',
+    input: true,
+  },
+  ENDS_WITH: {
+    name: 'ends with',
+    input: true,
+  },
+};
+
+export type VariableNameValueType = {
+  text: string;
+  type:
+    | 'string'
+    | 'time'
+    | 'boolean'
+    | 'dropdown'
+    | 'day-time'
+    | 'number'
+    | 'date';
+  variable_type: 'string' | 'number' | 'boolean' | 'day-time' | 'date';
+  value?:
+    | string
+    | {
+        id: string;
+        value: string | number | boolean;
+        label: string;
+      }[]
+    | null;
+  filters:
+    | Partial<
+        Record<
+          Filter['condition'],
+          {
+            info?: string;
+          }
+        >
+      >
+    | Filter['condition'][];
+  hidden?: boolean;
+  placeholder?: string;
+  info?: string;
+};
+
+export const MessageVariableNameMap: Record<
+  keyof AppendTypes<{ message: MessageVariablesType }, '.'>,
+  VariableNameValueType
+> = {
+  'message.body': {
+    text: 'Message Body',
+    type: 'string',
+    filters: ['CONTAINS', 'NCONTAINS', 'EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
+    placeholder: 'e.g. Test message',
+    variable_type: 'string',
+  },
+  'message.sender_phone': {
+    text: 'Message Sender Phone',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    placeholder: 'e.g. 919876543210',
+    variable_type: 'string',
+  },
+  'message.timestamp': {
+    text: 'Message Timestamp',
+    type: 'day-time',
+    filters: {
+      LT: {
+        info: 'When message is received before mentioned time (UTC)',
+      },
+      LTE: {
+        info: 'When message is received before mentioned time (UTC)',
+      },
+      GT: {
+        info: 'When message is received after mentioned time (UTC)',
+      },
+      GTE: {
+        info: 'When message is received on or after mentioned time (UTC)',
+      },
+      ON: {
+        info: 'When message is received on mentioned days',
+      },
+    },
+    variable_type: 'day-time',
+    info: 'The timestamp when the message was received',
+  },
+  'message.flag_status': {
+    text: 'Message Flag Status',
+    filters: ['IS'],
+    type: 'boolean',
+    variable_type: 'boolean',
+  },
+  'message.has_quoted_msg': {
+    text: 'Has Quoted Message',
+    filters: ['IS'],
+    type: 'boolean',
+    variable_type: 'boolean',
+  },
+  'message.media': {
+    text: 'Has Media',
+    type: 'boolean',
+    filters: ['KNOWN', 'NKNOWN'],
+    variable_type: 'boolean',
+  },
+  'message.performed_by': {
+    text: 'Message Sent By (email)',
+    type: 'dropdown',
+    value: 'org.members',
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'message.chat_id': {
+    text: 'Chat ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'message.message_ticket_id': {
+    text: 'Message Ticket ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'message.message_id': {
+    text: 'Message ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'message.org_phone': {
+    text: 'Org Phone',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'message.org_id': {
+    text: 'Org ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'message.message_type': {
+    text: 'Message Type',
+    type: 'dropdown',
+    value: [
+      { id: 'text', value: 'chat', label: 'Text' },
+      { id: 'image', value: 'image', label: 'Image' },
+      { id: 'video', value: 'video', label: 'Video' },
+      { id: 'audio', value: 'audio', label: 'Audio' },
+      { id: 'audio', value: 'ptt', label: 'PTT (Audio voice message)' },
+      { id: 'document', value: 'document', label: 'Document' },
+    ],
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'message.author': {
+    text: 'Message Author',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+};
+
+export const SenderVariableNameMap: Record<
+  keyof AppendTypes<{ sender: SenderVariablesType }, '.'>,
+  VariableNameValueType
+> = {
+  'sender.is_internal': {
+    text: 'Sender Is Internal',
+    type: 'boolean',
+    filters: ['IS'],
+    variable_type: 'boolean',
+  },
+  'sender.contact_name': {
+    text: 'Sender Name',
+    type: 'string',
+    filters: ['EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
+    placeholder: 'e.g. John Doe',
+    variable_type: 'string',
+  },
+  'sender.contact_id': {
+    text: 'Sender Phone',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    placeholder: 'e.g. 919876543210',
+    variable_type: 'string',
+  },
+  'sender.org_id': {
+    text: 'Org ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'sender.labels': {
+    text: 'Sender Contact Labels',
+    type: 'dropdown',
+    value: 'org.labels',
+    filters: ['CONTAINS', 'NCONTAINS'],
+    variable_type: 'string',
+  },
+  'sender.is_admin': {
+    text: 'Sender Is Admin',
+    type: 'dropdown',
+    filters: ['EQ', 'NEQ'],
+    value: [
+      {
+        id: 'true',
+        value: 'true',
+        label: 'True',
+      },
+      {
+        id: 'false',
+        value: 'false',
+        label: 'False',
+      },
+    ],
+    variable_type: 'boolean',
+  },
+};
+
+export const ChatVariableNameMap: Record<
+  keyof AppendTypes<{ chat: ChatVariablesType }, '.'>,
+  VariableNameValueType
+> = {
+  'chat.assigned_to': {
+    text: 'Chat Assignee',
+    type: 'dropdown',
+    value: 'org.members',
+    filters: ['EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
+    variable_type: 'string',
+  },
+  'chat.chat_name': {
+    text: 'Chat Name',
+    type: 'string',
+    filters: ['EQ', 'NEQ', 'CONTAINS', 'NCONTAINS'],
+    placeholder: 'e.g. Support Chat',
+    variable_type: 'string',
+  },
+  'chat.org_phone': {
+    text: 'Chat Org Phone',
+    type: 'dropdown',
+    value: 'org.org_phones',
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'chat.chat_type': {
+    text: 'Chat Type',
+    type: 'dropdown',
+    value: [
+      { id: 'user', value: 'user', label: 'User' },
+      { id: 'group', value: 'group', label: 'Group' },
+    ],
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'chat.members': {
+    text: 'Chat Members',
+    type: 'string',
+    filters: ['CONTAINS', 'NCONTAINS'],
+    placeholder: 'e.g. 919876543210',
+    variable_type: 'string',
+  },
+  'chat.labels': {
+    text: 'Chat Labels',
+    type: 'dropdown',
+    value: 'org.labels',
+    filters: ['CONTAINS', 'NCONTAINS'],
+    variable_type: 'string',
+  },
+  'chat.chat_id': {
+    text: 'Chat ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
+    placeholder: 'e.g. 12027747916749@g.us',
+    variable_type: 'string',
+  },
+  'chat.chat_org_phones': {
+    text: 'Chat Org Phones',
+    type: 'dropdown',
+    filters: ['CONTAINS', 'NCONTAINS'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'chat.org_id': {
+    text: 'Org ID',
+    type: 'string',
+    filters: [],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'chat.messages_admins_only': {
+    text: 'Messages Admins Only (Chat Settings)',
+    type: 'boolean',
+    filters: ['EQ', 'NEQ'],
+    value: [
+      {
+        id: 'true',
+        value: 'true',
+        label: 'True',
+      },
+      {
+        id: 'false',
+        value: 'false',
+        label: 'False',
+      },
+    ],
+    variable_type: 'boolean',
+  },
+  'chat.info_admins_only': {
+    text: 'Info Admins Only (Chat Settings)',
+    type: 'boolean',
+    filters: ['EQ', 'NEQ'],
+    value: [
+      {
+        id: 'true',
+        value: 'true',
+        label: 'True',
+      },
+      {
+        id: 'false',
+        value: 'false',
+        label: 'False',
+      },
+    ],
+    variable_type: 'boolean',
+  },
+  'chat.has_flagged_messages': {
+    text: 'Chat Has Flagged Messages',
+    type: 'boolean',
+    filters: ['EQ', 'NEQ'],
+    value: [
+      {
+        id: 'true',
+        value: 'true',
+        label: 'True',
+      },
+      {
+        id: 'false',
+        value: 'false',
+        label: 'False',
+      },
+    ],
+    variable_type: 'boolean',
+  },
+  'chat.group_description': {
+    text: 'Group Description',
+    type: 'string',
+    filters: ['CONTAINS', 'NCONTAINS', 'EQ', 'NEQ'],
+    placeholder: 'e.g. Group description',
+    variable_type: 'string',
+  },
+  'chat.custom_properties': {
+    text: 'Chat Custom Properties',
+    type: 'dropdown',
+    value: 'org.custom_properties',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'chat.initiated_by': {
+    text: 'Chat Initiated By',
+    type: 'dropdown',
+    value: 'org.members',
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+    hidden: true,
+  },
+  'chat.created_at': {
+    text: 'Chat Created At',
+    type: 'day-time',
+    filters: {
+      LT: {
+        info: 'When chat is created before mentioned time (UTC)',
+      },
+      LTE: {
+        info: 'When chat is created before mentioned time (UTC)',
+      },
+      GT: {
+        info: 'When chat is created after mentioned time (UTC)',
+      },
+      GTE: {
+        info: 'When chat is created on or after mentioned time (UTC)',
+      },
+      ON: {
+        info: 'When chat is created on mentioned days',
+      },
+    },
+    variable_type: 'day-time',
+  },
+};
+
+export const TicketVariableNameMap: Record<
+  keyof AppendTypes<{ ticket: TicketVariablesType }, '.'>,
+  VariableNameValueType
+> = {
+  'ticket.subject': {
+    text: 'Ticket Subject',
+    type: 'string',
+    filters: ['CONTAINS', 'NCONTAINS', 'EQ', 'NEQ'],
+    placeholder: 'e.g. Test ticket',
+    variable_type: 'string',
+  },
+  'ticket.status': {
+    text: 'Ticket Status',
+    type: 'dropdown',
+    value: [
+      { id: 'open', value: 'open', label: 'Open' },
+      { id: 'closed', value: 'closed', label: 'Closed' },
+      { id: 'inprogress', value: 'inprogress', label: 'In progress' },
+    ],
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'ticket.priority': {
+    text: 'Ticket Priority',
+    type: 'dropdown',
+    value: [
+      { id: '0', value: '0', label: 'No Priority' },
+      { id: '1', value: '1', label: 'Low' },
+      { id: '2', value: '2', label: 'Medium' },
+      { id: '3', value: '3', label: 'High' },
+      { id: '4', value: '4', label: 'Urgent' },
+    ],
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'ticket.assignee': {
+    text: 'Ticket Assignee',
+    type: 'dropdown',
+    value: 'org.members',
+    filters: ['EQ', 'NEQ', 'KNOWN', 'NKNOWN'],
+    variable_type: 'string',
+  },
+  'ticket.labels': {
+    text: 'Ticket Labels',
+    type: 'dropdown',
+    value: 'org.labels',
+    filters: ['CONTAINS', 'NCONTAINS'],
+    variable_type: 'string',
+  },
+  'ticket.is_deleted': {
+    text: 'Ticket Is Deleted',
+    type: 'boolean',
+    value: [
+      {
+        id: 'true',
+        value: 'true',
+        label: 'True',
+      },
+      {
+        id: 'false',
+        value: 'false',
+        label: 'False',
+      },
+    ],
+    filters: ['IS'],
+    variable_type: 'boolean',
+  },
+  'ticket.raised_by': {
+    text: 'Ticket Raised By',
+    type: 'dropdown',
+    value: 'org.members',
+    filters: ['EQ', 'NEQ'],
+    variable_type: 'string',
+  },
+  'ticket.due_date': {
+    text: 'Ticket Due Date',
+    type: 'date',
+    filters: ['KNOWN', 'NKNOWN'],
+    variable_type: 'date',
+    hidden: true,
+  },
+  'ticket.ticket_id': {
+    text: 'Ticket ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'ticket.org_id': {
+    text: 'Org ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'ticket.custom_properties': {
+    text: 'Ticket Custom Properties',
+    type: 'dropdown',
+    value: 'org.custom_properties',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'ticket.created_at': {
+    text: 'Ticket Created At',
+    type: 'day-time',
+    filters: {
+      LT: {
+        info: 'When ticket is created before mentioned time (UTC)',
+      },
+      LTE: {
+        info: 'When ticket is created before mentioned time (UTC)',
+      },
+      GT: {
+        info: 'When ticket is created after mentioned time (UTC)',
+      },
+      GTE: {
+        info: 'When ticket is created on or after mentioned time (UTC)',
+      },
+      ON: {
+        info: 'When ticket is created on mentioned days',
+      },
+    },
+    variable_type: 'day-time',
+  },
+  'ticket.chat_id': {
+    text: 'Chat ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
+    hidden: true,
+    variable_type: 'string',
+  },
+};
+
+export const ReactionVariableNameMap: Record<
+  keyof AppendTypes<{ reaction: ReactionVariablesType }, '.'>,
+  VariableNameValueType
+> = {
+  'reaction.reaction': {
+    text: 'Reaction',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    placeholder: 'e.g. 👍',
+    variable_type: 'string',
+  },
+  'reaction.sender_id': {
+    text: 'Reaction Sender Phone',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    placeholder: 'e.g. 919876543210',
+    variable_type: 'string',
+  },
+  'reaction.message_id': {
+    text: 'Reaction Message ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'reaction.chat_id': {
+    text: 'Chat ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ', 'STARTS_WITH', 'ENDS_WITH'],
+    hidden: true,
+    variable_type: 'string',
+  },
+  'reaction.reaction_id': {
+    text: 'Reaction ID',
+    type: 'string',
+    filters: ['EQ', 'NEQ'],
+    hidden: true,
+    variable_type: 'string',
+  },
+};
+
+export enum FilterConditionMap {
+  'CONTAINS' = 'contains',
+  'NCONTAINS' = 'does not contain',
+  'EQ' = '=',
+  'NEQ' = '<>',
+  'LT' = '<',
+  'LTE' = '<=',
+  'GT' = '>',
+  'GTE' = '>=',
+  'KNOWN' = 'is known',
+  'NKNOWN' = 'is not known',
+  'IS' = '=',
+  'NIS' = '<>',
+  'ON' = 'on',
+  'STARTS_WITH' = 'starts with',
+  'ENDS_WITH' = 'ends with',
+}
+
+interface FilterGroup {
+  filters: Filter[];
+  condition: 'allOf' | 'anyOf';
+}
+
+export interface Conditions {
+  filters: FilterGroup[];
+  condition: 'allOf' | 'anyOf';
+  variables: string[];
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  org_phones: string[];
+  allow_messages_from_org_phones?: boolean;
+}
+
+export type SendMessageAction = {
+  id: string;
+  type: 'send_message';
+  metadata: {
+    message: string;
+    media?: {
+      url: string;
+      type: 'image' | 'video' | 'audio' | 'document';
+      name: string;
+    };
+    maintain_flag_status: 'true' | 'false';
+    debounce_messages: 'true' | 'false';
+    debounce_message_time:
+      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
+      | null
+      | undefined;
+  };
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+};
+
+export type NotifyHttpAction = {
+  id: string;
+  type: 'notify_http';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    url: string;
+  };
+};
+
+export type CreateTicketAction = {
+  id: string;
+  type: 'create_ticket';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    priority?: '0' | '1' | '2' | '3' | '4';
+    label?: string;
+    append_to_latest_ticket?: 'true' | 'false';
+    round_robin?: 'true' | 'false';
+    assignee?: string;
+    rr_check_for?: 'shift_time' | 'user_status' | 'shift_time user_status';
+  };
+};
+
+export type FlagMessageAction = {
+  id: string;
+  type: 'flag_message';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    flag: 'true' | 'false';
+  };
+};
+
+export type AssignTicketAction = {
+  id: string;
+  type: 'assign_ticket';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    assignee: string;
+    round_robin: 'true' | 'false';
+    rr_check_for?: 'shift_time' | 'user_status' | 'shift_time user_status';
+  };
+};
+
+export type CloseTicketAction = {
+  id: string;
+  type: 'close_ticket';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    closing_note: string;
+  };
+};
+
+export type AddChatLabelAction = {
+  id: string;
+  type: 'add_chat_label';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    label: string;
+  };
+};
+
+export type AddTicketLabelAction = {
+  id: string;
+  type: 'add_ticket_label';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    label: string;
+  };
+};
+
+export type AssignChatAction = {
+  id: string;
+  type: 'assign_chat';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    assignee: string;
+    round_robin: 'true' | 'false';
+    rr_check_for?: 'shift_time' | 'user_status' | 'shift_time user_status';
+  };
+};
+
+export type ForwardMessageAction = {
+  id: string;
+  type: 'forward_message';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    chat_id: string;
+    prefix: string;
+  };
+};
+
+export type SendEmailAction = {
+  id: string;
+  type: 'send_email';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    email: string;
+    subject: string;
+    body: string;
+  };
+};
+
+export type ReplyToMessageAction = {
+  id: string;
+  type: 'reply_to_message';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    message: string;
+    media?: {
+      url: string;
+      type: 'image' | 'video' | 'audio' | 'document';
+      name: string;
+    };
+    maintain_flag_status: 'true' | 'false';
+    debounce_messages: 'true' | 'false';
+    debounce_message_time:
+      | `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`
+      | null
+      | undefined;
+  };
+};
+
+export type UpdateCustomPropertyAction = {
+  id: string;
+  type: 'update_custom_property';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    property_id: string;
+    value: string;
+  };
+};
+
+export type DeleteMessageAction = {
+  id: string;
+  type: 'delete_message';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {};
+};
+
+export type SendSlackNotificationAction = {
+  id: string;
+  type: 'send_slack_notification';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    slack_payload: string;
+    webhook_url: string;
+  };
+};
+
+export type AttachMessageToTicketAction = {
+  id: string;
+  type: 'attach_message_to_ticket';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    status: 'open' | 'inprogress' | 'open_inprogress' | null;
+  };
+};
+
+export type CloseChatAction = {
+  id: string;
+  type: 'close_chat';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {};
+};
+
+export type SendMessageToChatAction = {
+  id: string;
+  type: 'send_message_to_chat';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {
+    chat_id: string;
+    message: string;
+    media?: {
+      url: string;
+      type: 'image' | 'video' | 'audio' | 'document';
+      name: string;
+    };
+  };
+};
+
+export type FreshdeskCreateTicketAction = {
+  id: string;
+  type: 'create_ticket_on_freshdesk';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {};
+};
+
+export type HubspotCreateTicketAction = {
+  id: string;
+  type: 'create_ticket_on_hubspot';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {};
+};
+
+export type ZohodeskCreateTicketAction = {
+  id: string;
+  type: 'create_ticket_on_zohodesk';
+  delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+  metadata: {};
+};
+
+export type Action =
+  | SendMessageAction
+  | NotifyHttpAction
+  | CreateTicketAction
+  | FlagMessageAction
+  | AssignTicketAction
+  | CloseTicketAction
+  | AddChatLabelAction
+  | AddTicketLabelAction
+  | AssignChatAction
+  | ForwardMessageAction
+  | SendEmailAction
+  | ReplyToMessageAction
+  | UpdateCustomPropertyAction
+  | DeleteMessageAction
+  | SendSlackNotificationAction
+  | AttachMessageToTicketAction
+  | CloseChatAction
+  | SendMessageToChatAction
+  | FreshdeskCreateTicketAction
+  | HubspotCreateTicketAction
+  | ZohodeskCreateTicketAction;
+
+export const isSendMessageOrReplyToMessageAction = (
+  action: Action
+): action is SendMessageAction | ReplyToMessageAction => {
+  return ['send_message', 'reply_to_message'].includes(action.type);
+};
+
+export type Rule = OverrideProperties<
+  Tables<'tbl_automation_rules'>,
+  {
+    actions: Action[];
+    conditions: Conditions;
+    trigger:
+      | 'message.created'
+      | 'message.updated'
+      | 'chat.created'
+      | 'ticket.updated'
+      | 'ticket.created'
+      | 'reaction.added'
+      | 'chat.label.updated'
+      | 'message.flagged'
+      | 'message.unflagged'
+      | 'message.deleted'
+      | 'ticket.closed';
+  }
+>;
+
+export const RuleNameMap: Record<
+  Rule['trigger'],
+  {
+    title: string;
+    description: string;
+    base_conditions: {
+      org_phone: boolean;
+    };
+  }
+> = {
+  'message.created': {
+    title: 'New Message Received',
+    description: 'When a new message is received from an external contact',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'chat.created': {
+    title: 'New Chat Created',
+    description: 'When a new chat is created',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'ticket.created': {
+    title: 'New Ticket Created',
+    description: 'When a new ticket is created',
+    base_conditions: {
+      org_phone: false,
+    },
+  },
+  'reaction.added': {
+    title: 'New Reaction Added',
+    description: 'When a reaction is added on a message',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'message.updated': {
+    title: 'Message Updated',
+    description: 'When a message is updated',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'ticket.updated': {
+    title: 'Ticket Updated',
+    description: 'When a ticket is updated',
+    base_conditions: {
+      org_phone: false,
+    },
+  },
+  'chat.label.updated': {
+    title: 'Chat Label Added/Removed',
+    description: 'When labels on chats are updated',
+    base_conditions: {
+      org_phone: false,
+    },
+  },
+  'message.flagged': {
+    title: 'Message Flagged',
+    description: 'When a message is flagged',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'message.unflagged': {
+    title: 'Message Unflagged',
+    description: 'When a message is unflagged',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'message.deleted': {
+    title: 'Message Deleted',
+    description: 'When a message is Deleted',
+    base_conditions: {
+      org_phone: true,
+    },
+  },
+  'ticket.closed': {
+    title: 'Ticket Closed',
+    description: 'When a Ticket is Closed',
+    base_conditions: {
+      org_phone: false,
+    },
+  },
+};
+
+export type ValidateFunction<T extends any[] = any[]> = (...args: T) => boolean;
+
+type ValidateArgsMap = {
+  create_ticket_on_freshdesk: [OrgType, Rule];
+  create_ticket_on_hubspot: [OrgType, Rule];
+  create_ticket_on_zohodesk: [OrgType, Rule];
+};
+
+type ActionNameMapType = {
+  [K in Action['type']]: {
+    title: string;
+    description: string;
+    inputs: Record<
+      string,
+      {
+        id: string;
+        type:
+          | 'text'
+          | 'dropdown'
+          | 'editor'
+          | 'date'
+          | 'file'
+          | 'textarea'
+          | 'dynamic'
+          | 'json_editor';
+        value:
+          | 'ticket.labels'
+          | 'org.members'
+          | 'chat.labels'
+          | 'org.chats'
+          | {
+              id: string;
+              value: string;
+              label: string;
+            }[]
+          | null
+          | 'org.custom_properties'
+          | 'custom_property_values'
+          | 'debounce_messages';
+        label: string;
+        placeholder: string;
+        info?: string;
+        required: boolean;
+        description?: string;
+      }
+    >;
+    validate: K extends keyof ValidateArgsMap
+      ? ValidateFunction<ValidateArgsMap[K]>
+      : ValidateFunction<never[]>;
+    info?: string;
+    validTriggers: Rule['trigger'][];
+  };
+};
+
+export const ActionNameMap: ActionNameMapType = {
+  send_message: {
+    title: 'Send Message',
+    description: 'Send a message',
+    inputs: {
+      message: {
+        id: 'message',
+        type: 'editor',
+        label: 'Message',
+        placeholder: 'Enter message',
+        value: null,
+        required: true,
+      },
+      media: {
+        id: 'media',
+        type: 'file',
+        label: 'Media',
+        placeholder: 'Upload media',
+        value: null,
+        required: false,
+      },
+      maintain_flag_status: {
+        id: 'maintain_flag_status',
+        type: 'dropdown',
+        label: 'Maintain Flag Status',
+        placeholder: 'Select...',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        required: true,
+      },
+      debounce_messages: {
+        id: 'debounce_messages',
+        type: 'dropdown',
+        label: 'Enable Cooldown Period',
+        placeholder: 'Select...',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        info: 'If enabled, only one message per chat will be sent in the specified cooldown period',
+        required: false,
+      },
+      debounce_message_time: {
+        id: 'debounce_message_time',
+        type: 'dynamic',
+        label: 'Cooldown Period',
+        placeholder: 'Enter time',
+        value: 'debounce_messages',
+        required: false,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+      'chat.label.updated',
+      'message.deleted',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  reply_to_message: {
+    title: 'Reply to message',
+    description: 'Send a message with the quoted message',
+    inputs: {
+      message: {
+        id: 'message',
+        type: 'editor',
+        label: 'Message',
+        placeholder: 'Enter message',
+        value: null,
+        required: true,
+      },
+      media: {
+        id: 'media',
+        type: 'file',
+        label: 'Media',
+        placeholder: 'Upload media',
+        value: null,
+        required: false,
+      },
+      maintain_flag_status: {
+        id: 'maintain_flag_status',
+        type: 'dropdown',
+        label: 'Maintain Flag Status',
+        placeholder: 'Select...',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        required: true,
+      },
+      debounce_messages: {
+        id: 'debounce_messages',
+        type: 'dropdown',
+        label: 'Enable Cooldown Period',
+        placeholder: 'Select...',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        info: 'If enabled, only one message per chat will be sent in the specified cooldown period',
+        required: false,
+      },
+      debounce_message_time: {
+        id: 'debounce_message_time',
+        type: 'dynamic',
+        label: 'Cooldown Period',
+        placeholder: 'Enter time',
+        value: 'debounce_messages',
+        required: false,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.unflagged',
+    ],
+    validate: () => true,
+  },
+  delete_message: {
+    title: 'Delete Message',
+    description: 'Delete a message',
+    inputs: {},
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.unflagged',
+    ],
+    validate: () => true,
+  },
+  attach_message_to_ticket: {
+    title: 'Attach Message To Latest Ticket',
+    description: 'Attach message to latest ticket based on statuses',
+    inputs: {
+      status: {
+        id: 'status',
+        type: 'dropdown',
+        value: [
+          {
+            id: 'open_inprogress',
+            value: 'open_inprogress',
+            label: 'Open/In Progress',
+          },
+          { id: 'open', value: 'open', label: 'Open' },
+          { id: 'inprogress', value: 'inprogress', label: 'In Progress' },
+        ],
+        label: 'Ticket Status',
+        placeholder: 'Select...',
+        required: true,
+        info: 'Select the ticket status of ticket to attach the message to (only applicable for open or inprogress tickets)',
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+    ],
+    validate: () => true,
+  },
+  notify_http: {
+    title: 'Notify HTTP',
+    description: 'Notify an HTTP endpoint',
+    inputs: {
+      url: {
+        id: 'url',
+        type: 'text',
+        label: 'URL',
+        placeholder: 'Enter URL',
+        value: null,
+        required: true,
+        description:
+          'Enter the Webhook URL here. The endpoint added here should be a **POST HTTP / Endpoint** with no open auth.',
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'chat.label.updated',
+      'message.deleted',
+      'ticket.closed',
+      'message.unflagged',
+    ],
+    validate: () => true,
+  },
+  create_ticket: {
+    title: 'Create Ticket or Attach Message To Latest Ticket',
+    description: 'Create a ticket or attach message to latest ticket',
+    inputs: {
+      append_to_latest_ticket: {
+        id: 'append_to_latest_ticket',
+        type: 'dropdown',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        label: 'Attach message to latest ticket (if available)',
+        placeholder: 'Select...',
+        info: 'If enabled, the message will be appended to the latest open ticket (if available) else a new ticket will be created',
+        required: false,
+      },
+      priority: {
+        id: 'priority',
+        type: 'dropdown',
+        value: [
+          { id: '0', value: '0', label: 'No Priority' },
+          { id: '1', value: '1', label: 'Low' },
+          { id: '2', value: '2', label: 'Medium' },
+          { id: '3', value: '3', label: 'High' },
+          { id: '4', value: '4', label: 'Urgent' },
+        ],
+        label: 'Priority (New Ticket)',
+        placeholder: 'Select priority',
+        info: 'Only applicable for create ticket. If no priority is selected, the ticket will have no priority.',
+        required: false,
+      },
+      label: {
+        id: 'label',
+        type: 'dropdown',
+        value: 'ticket.labels',
+        label: 'Label (New Ticket)',
+        placeholder: 'Select label',
+        info: 'Only applicable for create ticket. If no label is selected, the ticket will have no label.',
+        required: false,
+      },
+      round_robin: {
+        id: 'round_robin',
+        type: 'dropdown',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        label: 'Enable Round Robin (New Ticket: Assignee)',
+        placeholder: 'Select...',
+        info: 'If enabled, the ticket will be assigned to the next available agent in the list',
+        required: false,
+      },
+      rr_check_for: {
+        id: 'rr_check_for',
+        type: 'dropdown',
+        value: [
+          {
+            id: 'shift_time',
+            value: 'shift_time',
+            label: 'Consider shift timings',
+          },
+          {
+            id: 'user_status',
+            value: 'user_status',
+            label: 'Exclude users marked as offline',
+          },
+          {
+            id: 'shift_time user_status',
+            value: 'shift_time user_status',
+            label: 'Consider both shift timings and user status',
+          },
+        ],
+        label: 'Check Assignee status for (Round Robin)',
+        placeholder: 'Select...',
+        info: 'Criteria for assigning the next available agent',
+        required: false,
+      },
+      assignee: {
+        id: 'assignee',
+        type: 'dynamic',
+        value: 'org.members',
+        label: 'Assignee (New Ticket)',
+        placeholder: 'Select assignee',
+        info: "If round robin is enabled, the ticket will be assigned to the next available agent in the list else it'll be assigned to the selected agent",
+        required: false,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+    ],
+    validate: () => true,
+  },
+  flag_message: {
+    title: 'Update flag status',
+    description: 'Flag/Unflag a message',
+    inputs: {
+      flag: {
+        id: 'flag',
+        type: 'dropdown',
+        value: [
+          { id: 'flag', value: 'true', label: 'True' },
+          { id: 'unflag', value: 'false', label: 'False' },
+        ],
+        label: 'Flag status',
+        placeholder: 'Select flag',
+        required: true,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  assign_ticket: {
+    title: 'Assign Ticket',
+    description: 'Assign a ticket',
+    inputs: {
+      round_robin: {
+        id: 'round_robin',
+        type: 'dropdown',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        label: 'Enable Round Robin',
+        placeholder: 'Select...',
+        info: 'If enabled, the ticket will be assigned to the next available agent in the list',
+        required: false,
+      },
+      rr_check_for: {
+        id: 'rr_check_for',
+        type: 'dropdown',
+        value: [
+          {
+            id: 'shift_time',
+            value: 'shift_time',
+            label: 'Consider shift timings',
+          },
+          {
+            id: 'user_status',
+            value: 'user_status',
+            label: 'Exclude users marked as offline',
+          },
+          {
+            id: 'shift_time user_status',
+            value: 'shift_time user_status',
+            label: 'Consider both shift timings and user status',
+          },
+        ],
+        label: 'Check Assignee status for (Round Robin)',
+        placeholder: 'Select...',
+        info: 'Criteria for assigning the next available agent',
+        required: false,
+      },
+      assignee: {
+        id: 'assignee',
+        type: 'dynamic',
+        value: 'org.members',
+        label: 'Assignee',
+        placeholder: 'Select assignee',
+        info: "If round robin is enabled, the ticket will be assigned to the next available agent in the list else it'll be assigned to the selected agent",
+        required: true,
+      },
+    },
+    validTriggers: ['ticket.updated', 'ticket.created'],
+    validate: () => true,
+  },
+  close_ticket: {
+    title: 'Close Ticket',
+    description: 'Close a ticket',
+    info: "This action will close the ticket. This doesn't check for mandatory ticket custom properties.",
+    inputs: {
+      closing_note: {
+        id: 'closing_note',
+        type: 'textarea',
+        label: 'Closing Note',
+        placeholder: 'Enter closing note',
+        value: null,
+        required: false,
+      },
+    },
+    validTriggers: [
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.unflagged',
+      'message.deleted',
+    ],
+    validate: () => true,
+  },
+  add_chat_label: {
+    title: 'Add Chat Label',
+    description: 'Add a label to referred chat',
+    inputs: {
+      label: {
+        id: 'label',
+        type: 'dropdown',
+        value: 'chat.labels',
+        label: 'Label',
+        placeholder: 'Select label',
+        required: true,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'chat.label.updated',
+      'message.flagged',
+      'message.deleted',
+      'message.unflagged',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  add_ticket_label: {
+    title: 'Add Ticket Label',
+    description: 'Add a label to referred ticket',
+    inputs: {
+      label: {
+        id: 'label',
+        type: 'dropdown',
+        value: 'ticket.labels',
+        label: 'Label',
+        placeholder: 'Select label',
+        required: true,
+      },
+    },
+    validTriggers: ['ticket.updated', 'ticket.created'],
+    validate: () => true,
+  },
+  update_custom_property: {
+    description: 'Update a chat custom property',
+    title: 'Update Chat Custom Property',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'chat.label.updated',
+      'message.deleted',
+      'message.unflagged',
+      'ticket.closed',
+    ],
+    inputs: {
+      property_id: {
+        id: 'property_id',
+        type: 'dropdown',
+        value: 'org.custom_properties',
+        label: 'Property',
+        placeholder: 'Select property',
+        required: true,
+      },
+      value: {
+        id: 'property_id',
+        type: 'dynamic',
+        label: 'Value',
+        placeholder: 'Enter value',
+        value: 'custom_property_values',
+        required: true,
+      },
+    },
+    validate: () => true,
+  },
+  assign_chat: {
+    title: 'Assign Chat',
+    description: 'Assign a chat',
+    inputs: {
+      round_robin: {
+        id: 'round_robin',
+        type: 'dropdown',
+        value: [
+          { id: 'true', value: 'true', label: 'True' },
+          { id: 'false', value: 'false', label: 'False' },
+        ],
+        label: 'Enable Round Robin',
+        placeholder: 'Select...',
+        info: 'If enabled, the chat will be assigned to the next available agent in the list',
+        required: false,
+      },
+      rr_check_for: {
+        id: 'rr_check_for',
+        type: 'dropdown',
+        value: [
+          {
+            id: 'shift_time',
+            value: 'shift_time',
+            label: 'Consider shift timings',
+          },
+          {
+            id: 'user_status',
+            value: 'user_status',
+            label: 'Exclude users marked as offline',
+          },
+          {
+            id: 'shift_time user_status',
+            value: 'shift_time user_status',
+            label: 'Consider both shift timings and user status',
+          },
+        ],
+        label: 'Check Assignee status for (Round Robin)',
+        placeholder: 'Select...',
+        info: 'Criteria for assigning the next available agent',
+        required: false,
+      },
+      assignee: {
+        id: 'assignee',
+        type: 'dynamic',
+        value: 'org.members',
+        label: 'Assignee',
+        placeholder: 'Select assignee',
+        required: true,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'chat.label.updated',
+      'message.flagged',
+      'message.deleted',
+      'message.unflagged',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  close_chat: {
+    title: 'Close Chat',
+    description: 'Close a chat conversation',
+    inputs: {},
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'chat.label.updated',
+      'message.flagged',
+      'message.unflagged',
+      'message.deleted',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  forward_message: {
+    title: 'Forward Message',
+    description: 'Forward a message',
+    inputs: {
+      chat_id: {
+        id: 'chat_id',
+        type: 'dropdown',
+        value: 'org.chats',
+        label: 'Chat',
+        placeholder: 'Select chat',
+        required: true,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.unflagged',
+      'message.flagged',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  send_email: {
+    title: 'Send Email',
+    description: 'Send an email',
+    inputs: {
+      email: {
+        id: 'email',
+        type: 'text',
+        label: 'Email',
+        placeholder: 'Enter email',
+        value: null,
+        required: true,
+      },
+      subject: {
+        id: 'subject',
+        type: 'editor',
+        label: 'Subject',
+        placeholder: 'Enter subject',
+        value: null,
+        required: true,
+      },
+      body: {
+        id: 'body',
+        type: 'editor',
+        label: 'Body',
+        placeholder: 'Enter body',
+        value: null,
+        required: true,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+      'chat.label.updated',
+      'message.deleted',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  send_slack_notification: {
+    title: 'Send Slack Webhook Notification',
+    description: 'Send a slack webhook notification to a channel',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+      'chat.label.updated',
+      'message.deleted',
+      'ticket.closed',
+    ],
+    inputs: {
+      webhook_url: {
+        type: 'text',
+        id: 'webhook_url',
+        label: 'Webhook URL',
+        placeholder: 'Enter webhook URL',
+        value: null,
+        required: true,
+        description:
+          'Enter the webhook URL to send the notification, to create a slack incoming webhook to start receiving notification check [here](https://api.slack.com/messaging/webhooks)',
+      },
+      slack_payload: {
+        type: 'json_editor',
+        id: 'slack_payload',
+        label: 'Slack Notification Payload',
+        placeholder: 'Enter payload',
+        value: null,
+        required: true,
+        description:
+          'You can send slack blocks as notifications to the provided hook URL.\n\nIn order to **build a slack notification block**, you can visit [here](https://api.slack.com/block-kit/building)',
+      },
+    },
+    validate: () => true,
+  },
+  send_message_to_chat: {
+    title: 'Send Message To Chat',
+    description: 'Send a message to a specified chat',
+    inputs: {
+      chat_id: {
+        id: 'chat_id',
+        type: 'dropdown',
+        value: 'org.chats',
+        label: 'Chat',
+        placeholder: 'Select chat',
+        required: true,
+      },
+      message: {
+        id: 'message',
+        type: 'editor',
+        label: 'Message',
+        placeholder: 'Enter message',
+        value: null,
+        required: true,
+      },
+      media: {
+        id: 'media',
+        type: 'file',
+        label: 'Media',
+        placeholder: 'Upload media',
+        value: null,
+        required: false,
+      },
+    },
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'chat.created',
+      'ticket.updated',
+      'ticket.created',
+      'reaction.added',
+      'message.flagged',
+      'message.unflagged',
+      'chat.label.updated',
+      'message.deleted',
+      'ticket.closed',
+    ],
+    validate: () => true,
+  },
+  create_ticket_on_freshdesk: {
+    title: 'Create Ticket On Freshdesk',
+    description: 'Create a ticket on Freshdesk',
+    info: 'This action will create a ticket on Freshdesk. Please make sure you have a Freshdesk integration setup.',
+    inputs: {},
+    validTriggers: ['ticket.created'],
+    validate: (org, rule) => {
+      return (
+        org.is_freshdesk_connected ||
+        rule.actions.some((a) => a.type === 'create_ticket_on_freshdesk')
+      );
+    },
+  },
+  create_ticket_on_hubspot: {
+    title: 'Create Ticket On Hubspot',
+    description: 'Create a ticket on Hubspot',
+    info: 'This action will create a ticket on Hubspot. Please make sure you have a Hubspot integration setup.',
+    inputs: {},
+    validTriggers: ['ticket.created'],
+    validate: (org, rule) => {
+      return (
+        org.is_hubspot_connected ||
+        rule.actions.some((a) => a.type === 'create_ticket_on_hubspot')
+      );
+    },
+  },
+  create_ticket_on_zohodesk: {
+    title: 'Create Ticket On Zohodesk',
+    description: 'Create a ticket on Zohodesk',
+    info: 'This action will create a ticket on Zohodesk. Please make sure you have a Zohodesk integration setup.',
+    inputs: {},
+    validTriggers: ['ticket.created'],
+    validate: (org, rule) => {
+      return (
+        org.is_zohodesk_connected ||
+        rule.actions.some((a) => a.type === 'create_ticket_on_zohodesk')
+      );
+    },
+  },
+};
+
+type editorVariablesList =
+  | 'chat.assigned_to'
+  | 'chat.chat_id'
+  | 'chat.chat_name'
+  | 'chat.chat_type'
+  | 'chat.org_phone'
+  | 'chat.org_id'
+  | 'chat.group_description'
+  | 'ticket.assignee'
+  | 'ticket.due_date'
+  | 'ticket.priority'
+  | 'ticket.status'
+  | 'ticket.subject'
+  | 'ticket.ticket_id'
+  | 'ticket.raised_by'
+  | 'ticket.created_at'
+  | 'sender.is_internal'
+  | 'sender.is_admin'
+  | 'sender.contact_name'
+  | 'sender.contact_id'
+  | 'reaction.sender_id'
+  | 'reaction.reaction'
+  | 'message.message_id'
+  | 'message.timestamp'
+  | 'message.sender_phone'
+  | 'message.message_type'
+  | 'message.media'
+  | 'message.body';
+
+export const editorVariables: Array<{
+  label: string;
+  value: editorVariablesList;
+  validTriggers: Rule['trigger'][];
+}> = [
+  {
+    label: 'Ticket ID',
+    value: 'ticket.ticket_id',
+    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
+  },
+  {
+    value: 'ticket.assignee',
+    label: 'Ticket Assignee',
+    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
+  },
+  {
+    value: 'ticket.due_date',
+    label: 'Ticket Due Date',
+    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
+  },
+  {
+    value: 'ticket.priority',
+    label: 'Ticket Priority',
+    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
+  },
+  {
+    value: 'ticket.status',
+    label: 'Ticket Status',
+    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
+  },
+  {
+    value: 'ticket.subject',
+    label: 'Ticket Subject',
+    validTriggers: ['ticket.updated', 'ticket.created', 'ticket.closed'],
+  },
+  {
+    label: 'Message Body',
+    value: 'message.body',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.media',
+    label: 'Message Media',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.message_id',
+    label: 'Message ID',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.message_type',
+    label: 'Message Type',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.sender_phone',
+    label: 'Sender Phone',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'message.timestamp',
+    label: 'Message Timestamp',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    label: 'Sender Name',
+    value: 'sender.contact_name',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'sender.is_admin',
+    label: 'Sender Is Admin',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'sender.is_internal',
+    label: 'Sender Is Internal',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    label: 'Reaction',
+    value: 'reaction.reaction',
+    validTriggers: ['reaction.added'],
+  },
+  {
+    value: 'reaction.sender_id',
+    label: 'Reaction Sender Phone',
+    validTriggers: ['reaction.added'],
+  },
+  {
+    label: 'Chat Name',
+    value: 'chat.chat_name',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'chat.assigned_to',
+    label: 'Chat Assigned To',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'chat.chat_id',
+    label: 'Chat ID',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'chat.chat_type',
+    label: 'Chat Type',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'chat.org_id',
+    label: 'Chat Org ID',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+  {
+    value: 'chat.org_phone',
+    label: 'Chat Org Phone',
+    validTriggers: [
+      'message.created',
+      'message.updated',
+      'reaction.added',
+      'message.flagged',
+      'chat.created',
+      'chat.label.updated',
+      'ticket.created',
+      'ticket.updated',
+      'ticket.closed',
+      'message.deleted',
+    ],
+  },
+];
+
+export const variablesExclusionList: Record<
+  Rule['trigger'],
+  Array<
+    | keyof AppendTypes<{ message: MessageVariablesType }, '.'>
+    | keyof AppendTypes<{ sender: SenderVariablesType }, '.'>
+    | keyof AppendTypes<{ chat: ChatVariablesType }, '.'>
+    | keyof AppendTypes<{ ticket: TicketVariablesType }, '.'>
+    | keyof AppendTypes<{ reaction: ReactionVariablesType }, '.'>
+  >
+> = {
+  'ticket.created': ['ticket.is_deleted'],
+  'chat.created': [
+    'chat.labels',
+    'chat.has_flagged_messages',
+    'chat.assigned_to',
+  ],
+  'message.created': [
+    'message.author',
+    'message.performed_by',
+    'message.flag_status',
+    'sender.is_internal',
+  ],
+  'ticket.updated': ['ticket.is_deleted'],
+  'reaction.added': [],
+  'message.updated': [],
+  'message.flagged': [],
+  'message.unflagged': [],
+  'message.deleted': [],
+  'ticket.closed': ['ticket.is_deleted'],
+  'chat.label.updated': [],
+};