@periskope/types 0.6.270 → 0.6.271

package/dist/workflows.types.d.ts

@@ -0,0 +1,307 @@
+import { Merge, OverrideProperties } from 'type-fest';
+import { AppendTypes } from './rules.types';
+import { Tables } from './supabase.types';
+import { TaskType } from './types';
+/***************************** WORKFLOWS *****************************/
+type WorkflowActions = {
+    id: string;
+    action_metadata: NormalWorkflowActionTypes;
+    next: string;
+};
+type SplitPathActions = {
+    id: string;
+    action_metadata: SplitPathAction;
+};
+export type WorkflowType = OverrideProperties<Tables<'tbl_org_workflows'>, {
+    trigger_metadata: {
+        org_phones: string[];
+        allow_internal_messages?: boolean;
+        first_action_id: string;
+    };
+    trigger: Triggers;
+    actions: Array<WorkflowActions | SplitPathActions>;
+}>;
+export declare function isSplitPathAction(workflow_action: WorkflowType['actions'][number]): workflow_action is SplitPathActions;
+type BaseCondition<T extends Triggers> = {
+    id: string;
+    variable_name: keyof WorkflowDataType<T>;
+};
+type StringCondition = BaseCondition<Triggers> & {
+    condition: 'CONTAINS' | 'NCONTAINS' | 'EQUALS' | 'NEQUALS' | 'STARTS_WITH' | 'ENDS_WITH';
+    value: string;
+    variable_type: 'string';
+};
+type DateTimeNumberCondition = BaseCondition<Triggers> & {
+    condition: 'GREATER_THAN' | 'GREATER_THAN_OR_EQUAL' | 'LESS_THAN' | 'LESS_THAN_OR_EQUAL';
+} & ({
+    value: string;
+    variable_type: 'number';
+} | {
+    value: string;
+    timezone: string;
+    variable_type: 'date' | 'time';
+});
+type ExistsCondition = BaseCondition<Triggers> & {
+    condition: 'IS_KNOWN' | 'IS_UNKNOWN';
+    value: undefined | null;
+    variable_type: null;
+};
+type OnCondition = BaseCondition<Triggers> & {
+    condition: 'ON';
+    value: string | string[];
+    timezone: string;
+    variable_type: 'day';
+};
+type BooleanCondition = BaseCondition<Triggers> & {
+    condition: 'IS' | 'IS_NOT';
+    value: boolean | 'true' | 'false';
+    variable_type: 'boolean';
+};
+type ArrayCondition = BaseCondition<Triggers> & {
+    condition: 'IS_ANY_OF' | 'IS_NOT_ANY_OF';
+    value: string[];
+    variable_type: 'array';
+};
+export type ConditionLeaf = StringCondition | DateTimeNumberCondition | ExistsCondition | OnCondition | BooleanCondition | ArrayCondition;
+type ConditionOperator = 'AND' | 'OR';
+export type WorkflowConditionGroup = {
+    operator: ConditionOperator;
+    conditions: Array<ConditionLeaf | WorkflowConditionGroup>;
+};
+export declare function isConditionLeaf(condition: ConditionLeaf | WorkflowConditionGroup): condition is ConditionLeaf;
+/***************************** WORKFLOW DATA TYPES *****************************/
+export type WorkflowRawDataTypes = {
+    message: Tables<'tbl_chat_messages'>;
+    reaction: Tables<'tbl_chat_reactions'>;
+    chat: Merge<Merge<Tables<'tbl_chats'>, Tables<'tbl_chat_properties'>>, {
+        has_flagged_messages: boolean;
+        last_message_self: boolean;
+        members: string[];
+    }>;
+    ticket: Tables<'tbl_chat_tickets'>;
+    task: Tables<'tbl_org_tasks'>;
+    sender: Tables<'tbl_contacts'> & Tables<'tbl_chat_participants'>;
+};
+export type MessageWorkflowDataTypes = AppendTypes<{
+    message: WorkflowRawDataTypes['message'];
+    sender: WorkflowRawDataTypes['sender'];
+    chat: WorkflowRawDataTypes['chat'];
+    ticket: WorkflowRawDataTypes['ticket'];
+}, '.'>;
+export type ReactionWorkflowDataTypes = AppendTypes<{
+    reaction: WorkflowRawDataTypes['reaction'];
+    sender: WorkflowRawDataTypes['sender'];
+    message: MessageWorkflowDataTypes;
+}, '.'>;
+export type TicketWorkflowDataTypes = AppendTypes<{
+    ticket: WorkflowRawDataTypes['ticket'];
+    message: MessageWorkflowDataTypes;
+}, '.'>;
+export type TaskWorkflowDataTypes = AppendTypes<{
+    task: WorkflowRawDataTypes['task'];
+    associated_object: TaskType['associated_object_metadata'];
+}, '.'>;
+export type ChatWorkflowDataTypes = AppendTypes<{
+    chat: WorkflowRawDataTypes['chat'];
+}, '.'>;
+export declare enum Triggers {
+    MESSAGE_CREATED = "message.created",
+    MESSAGE_UPDATED = "message.updated",
+    MESSAGE_DELETED = "message.deleted",
+    MESSAGE_FLAGGED = "message.flagged",
+    MESSAGE_UNFLAGGED = "message.unflagged",
+    REACTION_ADDED = "reaction.added",
+    TICKET_CREATED = "ticket.created",
+    TICKET_UPDATED = "ticket.updated",
+    TICKET_DELETED = "ticket.deleted",
+    TICKET_CLOSED = "ticket.closed",
+    TICKET_DUE = "ticket.due",
+    CHAT_CREATED = "chat.created",
+    CHAT_LABEL_UPDATED = "chat.label.updated",
+    CHAT_CLOSED = "chat.closed",
+    TASK_CREATED = "task.created",
+    TASK_DUE = "task.due"
+}
+export type WorkflowDataType<T extends Triggers> = T extends Triggers.MESSAGE_CREATED | Triggers.MESSAGE_DELETED | Triggers.MESSAGE_UPDATED | Triggers.MESSAGE_FLAGGED | Triggers.MESSAGE_UNFLAGGED ? MessageWorkflowDataTypes : T extends Triggers.CHAT_CREATED | Triggers.CHAT_LABEL_UPDATED | Triggers.CHAT_CLOSED ? ChatWorkflowDataTypes : T extends Triggers.TICKET_CREATED | Triggers.TICKET_UPDATED | Triggers.TICKET_DELETED | Triggers.TICKET_CLOSED | Triggers.TICKET_DUE ? TicketWorkflowDataTypes : T extends Triggers.REACTION_ADDED ? ReactionWorkflowDataTypes : T extends Triggers.TASK_CREATED | Triggers.TASK_DUE ? TaskWorkflowDataTypes : never;
+/***************************** ACTION TYPES *****************************/
+export type SendMessageToChatWorkflowAction = {
+    type: 'send_message_to_chat';
+    metadata: {
+        message: string;
+        media?: {
+            url: string;
+            type: 'image' | 'video' | 'audio' | 'document';
+            name: string;
+        };
+        debounce?: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}` | null;
+        chat_id: `${string}${'@g.us' | '@c.us'}` | 'trigger_chat' | null;
+        unflag_chat?: boolean;
+    };
+};
+export type SendReplyWorkflowAction = {
+    type: 'send_reply_message';
+    metadata: {
+        message: string;
+        media?: {
+            url: string;
+            type: 'image' | 'video' | 'audio' | 'document';
+            name: string;
+        };
+        debounce?: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}` | null;
+        unflag_chat?: boolean;
+    };
+};
+export type CreateTicketWorkflowAction = {
+    type: 'create_ticket';
+    metadata: {
+        subject: string;
+        assignee: {
+            round_robin: true;
+            emails: string[];
+            assignee_check_for?: 'shift_times' | 'online_offline' | 'all';
+        } | {
+            email: string;
+        };
+        priority?: '0' | '1' | '2' | '3' | '4';
+        status: 'open' | 'inprogress' | 'closed';
+        labels: string[];
+        due_date: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}` | null;
+    };
+};
+export type AttachToLatestTicket = {
+    type: 'attach_to_latest_ticket';
+    metadata: {
+        status: ('open' | 'inprogress' | 'closed')[];
+    };
+};
+export type NotifyHTTPWorkflowAction = {
+    type: 'notify_http';
+    metadata: {
+        url: string;
+        method: 'GET' | 'POST' | 'PUT' | 'DELETE';
+        headers: Record<string, string>;
+        body: string;
+    };
+};
+export type FlagMessageWorkflowAction = {
+    type: 'flag_message';
+    metadata: {};
+};
+export type UnflagMessageWorkflowAction = {
+    type: 'unflag_message';
+    metadata: {};
+};
+export type AssignTicketWorkflowAction = {
+    type: 'assign_ticket';
+    metadata: {
+        assignee: {
+            round_robin: true;
+            emails: string[];
+            assignee_check_for?: 'shift_times' | 'online_offline' | 'all';
+        } | {
+            email: string;
+        };
+    };
+};
+export type CloseTicketWorkflowAction = {
+    type: 'close_ticket';
+    metadata: {
+        bypass_mandatory_fields?: boolean;
+        closing_note: string;
+    };
+};
+export type AddChatLabelWorkflowAction = {
+    type: 'add_chat_label';
+    metadata: {
+        labels: string[];
+    };
+};
+export type RemoveChatLabelWorkflowAction = {
+    type: 'remove_chat_label';
+    metadata: {
+        labels: string[];
+    };
+};
+export type AddTicketLabelWorkflowAction = {
+    type: 'add_ticket_label';
+    metadata: {
+        labels: string[];
+    };
+};
+export type RemoveTicketLabelWorkflowAction = {
+    type: 'remove_ticket_label';
+    metadata: {
+        labels: string[];
+    };
+};
+export type AssignChatWorkflowAction = {
+    type: 'assign_chat';
+    metadata: {
+        assignee: {
+            round_robin: true;
+            emails: string[];
+            assignee_check_for?: 'shift_times' | 'online_offline' | 'all';
+        } | {
+            email: string;
+        };
+    };
+};
+export type ForwardMessageWorkflowAction = {
+    type: 'forward_message';
+    metadata: {
+        chat_id: `${string}${'@g.us' | '@c.us'}`;
+    };
+};
+export type SendEmailWorkflowAction = {
+    type: 'send_email';
+    metadata: {
+        email: string;
+        subject: string;
+        body: string;
+    };
+};
+export type DeleteMessageWorkflowAction = {
+    type: 'delete_message';
+    metadata: {};
+};
+export type CloseChatWorkflowAction = {
+    type: 'close_chat';
+    metadata: {};
+};
+export type ValidateWorkflowAction = {
+    type: 'validate_action';
+    metadata: WorkflowConditionGroup;
+};
+export type DelayAction = {
+    type: 'delay';
+    metadata: {
+        delay: `${number} ${'seconds' | 'minutes' | 'hours' | 'days'}`;
+    };
+};
+export type SendSlackNotification = {
+    type: 'send_slack_notification';
+    metadata: {
+        slack_payload: string;
+        url: string;
+    };
+};
+export type SplitPathAction = {
+    type: 'split_path';
+    metadata: {
+        paths: Array<{
+            id: string;
+            condition_action_id: string;
+        }>;
+    };
+};
+export type AIPromptCheckWorkflowAction = {
+    type: 'ai_prompt_check';
+    metadata: {
+        query: string;
+        body: string;
+    };
+};
+export type NormalWorkflowActionTypes = SendMessageToChatWorkflowAction | SendReplyWorkflowAction | CreateTicketWorkflowAction | AttachToLatestTicket | NotifyHTTPWorkflowAction | FlagMessageWorkflowAction | UnflagMessageWorkflowAction | AssignTicketWorkflowAction | CloseTicketWorkflowAction | AddChatLabelWorkflowAction | RemoveChatLabelWorkflowAction | AddTicketLabelWorkflowAction | RemoveTicketLabelWorkflowAction | AssignChatWorkflowAction | ForwardMessageWorkflowAction | SendEmailWorkflowAction | DeleteMessageWorkflowAction | CloseChatWorkflowAction | ValidateWorkflowAction | DelayAction | SendSlackNotification | AIPromptCheckWorkflowAction;
+export type WorkflowActionTypes = NormalWorkflowActionTypes | SplitPathAction;
+export {};
+//# sourceMappingURL=workflows.types.d.ts.map

package/dist/workflows.types.d.ts.map

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package/dist/workflows.types.js

@@ -0,0 +1,256 @@
+"use strict";
+Object.defineProperty(exports, "__esModule", { value: true });
+exports.Triggers = void 0;
+exports.isSplitPathAction = isSplitPathAction;
+exports.isConditionLeaf = isConditionLeaf;
+function isSplitPathAction(workflow_action) {
+    return workflow_action.action_metadata.type === 'split_path';
+}
+/***************************** CONDITIONS TYPES *****************************/
+// {
+//   "operator": "AND",
+//   "conditions": [
+//     {
+//       "id": "cond1",
+//       "variable_name": "message",
+//       "variable_type": "string",
+//       "condition": "CONTAINS",
+//       "value": "urgent"
+//     },
+//     {
+//       "operator": "OR",
+//       "conditions": [
+//         {
+//           "id": "cond2",
+//           "variable_name": "priority",
+//           "variable_type": "number",
+//           "condition": "GT",
+//           "value": 2
+//         },
+//         {
+//           "id": "cond3",
+//           "variable_name": "assigned",
+//           "variable_type": "boolean",
+//           "condition": "NKNOWN"
+//         }
+//       ]
+//     }
+//   ]
+// }
+var Conditions;
+(function (Conditions) {
+    // string
+    Conditions["CONTAINS"] = "contains";
+    Conditions["NCONTAINS"] = "not contains";
+    Conditions["EQUALS"] = "equals";
+    Conditions["NEQUALS"] = "not equals";
+    Conditions["STARTS_WITH"] = "starts with";
+    Conditions["ENDS_WITH"] = "ends with";
+    // number, date, time
+    Conditions["GREATER_THAN"] = "greater than";
+    Conditions["GREATER_THAN_OR_EQUAL"] = "greater than or equal";
+    Conditions["LESS_THAN"] = "less than";
+    Conditions["LESS_THAN_OR_EQUAL"] = "less than or equal";
+    // none
+    Conditions["IS_KNOWN"] = "is known";
+    Conditions["IS_UNKNOWN"] = "is unknown";
+    // boolean
+    Conditions["IS"] = "is";
+    Conditions["IS_NOT"] = "is not";
+    // array
+    Conditions["IS_ANY_OF"] = "is any of";
+    Conditions["IS_NOT_ANY_OF"] = "is not any of";
+    // day
+    Conditions["ON"] = "on";
+})(Conditions || (Conditions = {}));
+function isConditionLeaf(condition) {
+    return 'id' in condition && !('operator' in condition);
+}
+var Triggers;
+(function (Triggers) {
+    Triggers["MESSAGE_CREATED"] = "message.created";
+    Triggers["MESSAGE_UPDATED"] = "message.updated";
+    Triggers["MESSAGE_DELETED"] = "message.deleted";
+    Triggers["MESSAGE_FLAGGED"] = "message.flagged";
+    Triggers["MESSAGE_UNFLAGGED"] = "message.unflagged";
+    Triggers["REACTION_ADDED"] = "reaction.added";
+    Triggers["TICKET_CREATED"] = "ticket.created";
+    Triggers["TICKET_UPDATED"] = "ticket.updated";
+    Triggers["TICKET_DELETED"] = "ticket.deleted";
+    Triggers["TICKET_CLOSED"] = "ticket.closed";
+    Triggers["TICKET_DUE"] = "ticket.due";
+    Triggers["CHAT_CREATED"] = "chat.created";
+    Triggers["CHAT_LABEL_UPDATED"] = "chat.label.updated";
+    Triggers["CHAT_CLOSED"] = "chat.closed";
+    Triggers["TASK_CREATED"] = "task.created";
+    Triggers["TASK_DUE"] = "task.due";
+})(Triggers || (exports.Triggers = Triggers = {}));
+// Example workflow type -> 
+// const demoWorkflow: WorkflowType = {
+//   id: 'workflow-1',
+//   name: 'Urgent Chat Auto-Responder',
+//   trigger: Triggers.MESSAGE_CREATED,
+//   trigger_metadata: {
+//     org_phones: ['phone-1'],
+//     allow_internal_messages: false,
+//     first_action_id: 'action-validate',
+//   },
+//   actions: [
+//     {
+//       id: 'action-validate',
+//       action_metadata: {
+//         type: 'validate_action',
+//         metadata: {
+//           operator: 'AND',
+//           conditions: [
+//             {
+//               id: 'cond-1',
+//               variable_name: 'message.text',
+//               variable_type: 'string',
+//               condition: 'CONTAINS',
+//               value: 'urgent',
+//             },
+//             {
+//               id: 'cond-2',
+//               variable_name: 'chat.assigned',
+//               variable_type: 'boolean',
+//               condition: 'IS',
+//               value: false,
+//             },
+//           ],
+//         },
+//       },
+//       next: 'action-add-label',
+//     },
+//     {
+//       id: 'action-add-label',
+//       action_metadata: {
+//         type: 'add_chat_label',
+//         metadata: {
+//           labels: ['urgent'],
+//         },
+//       },
+//       next: 'action-assign-chat',
+//     },
+//     {
+//       id: 'action-assign-chat',
+//       action_metadata: {
+//         type: 'assign_chat',
+//         metadata: {
+//           assignee: {
+//             round_robin: true,
+//             emails: ['agent1@example.com', 'agent2@example.com'],
+//             assignee_check_for: 'all',
+//           },
+//         },
+//       },
+//       next: 'action-delay',
+//     },
+//     {
+//       id: 'action-delay',
+//       action_metadata: {
+//         type: 'delay',
+//         metadata: {
+//           delay: '5 minutes',
+//         },
+//       },
+//       next: 'action-send-message',
+//     },
+//     {
+//       id: 'action-send-message',
+//       action_metadata: {
+//         type: 'send_message_to_chat',
+//         metadata: {
+//           message: 'We’re on it!',
+//           chat_id: 'trigger_chat',
+//         },
+//       },
+//       next: 'action-split',
+//     },
+//     {
+//       id: 'action-split',
+//       action_metadata: {
+//         type: 'split_path',
+//         metadata: {
+//           paths: [
+//             {
+//               id: 'path-flagged',
+//               condition_action_id: 'action-condition-flagged',
+//             },
+//             {
+//               id: 'path-not-flagged',
+//               condition_action_id: 'action-condition-not-flagged',
+//             },
+//           ],
+//         },
+//     },
+//     {
+//       id: 'action-condition-flagged',
+//       action_metadata: {
+//         type: 'validate_action',
+//         metadata: {
+//           operator: 'AND',
+//           conditions: [
+//             {
+//               id: 'cond-flagged',
+//               variable_name: 'chat.has_flagged_messages',
+//               variable_type: 'boolean',
+//               condition: 'IS',
+//               value: true,
+//             },
+//           ],
+//         },
+//       },
+//       next: 'action-create-ticket',
+//     },
+//     {
+//       id: 'action-condition-not-flagged',
+//       action_metadata: {
+//         type: 'validate_action',
+//         metadata: {
+//           operator: 'AND',
+//           conditions: [
+//             {
+//               id: 'cond-unflagged',
+//               variable_name: 'chat.has_flagged_messages',
+//               variable_type: 'boolean',
+//               condition: 'IS',
+//               value: false,
+//             },
+//           ],
+//         },
+//       },
+//       next: 'action-send-slack',
+//     },
+//     {
+//       id: 'action-create-ticket',
+//       action_metadata: {
+//         type: 'create_ticket',
+//         metadata: {
+//           subject: 'Urgent Chat Follow-up',
+//           assignee: {
+//             email: 'manager@example.com',
+//           },
+//           priority: '4',
+//           status: 'open',
+//           labels: ['urgent', 'auto-created'],
+//           due_date: '30 minutes',
+//         },
+//       },
+//       next: '', // End
+//     },
+//     {
+//       id: 'action-send-slack',
+//       action_metadata: {
+//         type: 'send_slack_notification',
+//         metadata: {
+//           slack_payload: JSON.stringify({
+//             text: 'An urgent chat was received, no flagged messages.',
+//           }),
+//           url: 'https://hooks.slack.com/services/XXX/YYY/ZZZ',
+//         },
+//       },
+//       next: '', // End
+//     },
+//   ],
+// };