@pegma/support-desk-application 0.1.1 → 0.2.1

package/dist/assistant-turn-records.js

@@ -0,0 +1,418 @@
+const identifierMaximum = 200;
+export const maximumRecordBytes = 60_000;
+/** Initial ceiling; preparation also reserves the largest reachable later state. */
+export const preparedRecordBytes = 52_000;
+export const maximumBindingBytes = 12_000;
+export function dataObject(value, name) {
+    if (value === null || typeof value !== "object" || Array.isArray(value))
+        throw new TypeError(`${name} must be a data object`);
+    const prototype = Object.getPrototypeOf(value);
+    if (prototype !== Object.prototype && prototype !== null)
+        throw new TypeError(`${name} must be a plain data object`);
+    if (Object.getOwnPropertySymbols(value).length !== 0)
+        throw new TypeError(`${name} cannot contain symbol fields`);
+    for (const descriptor of Object.values(Object.getOwnPropertyDescriptors(value)))
+        if (!("value" in descriptor) || !descriptor.enumerable)
+            throw new TypeError(`${name} must contain enumerable data fields`);
+    return value;
+}
+export function fields(value, name, required, optional = []) {
+    const source = dataObject(value, name);
+    const allowed = new Set([...required, ...optional]);
+    for (const key of Object.getOwnPropertyNames(source))
+        if (!allowed.has(key))
+            throw new TypeError(`${name} has an unknown field`);
+    for (const key of required)
+        if (!Object.hasOwn(source, key) || source[key] === undefined)
+            throw new TypeError(`${name}.${key} is required`);
+    return source;
+}
+export function dataArray(value, name, maximum) {
+    if (!Array.isArray(value) ||
+        value.length > maximum ||
+        Object.getOwnPropertySymbols(value).length !== 0)
+        throw new TypeError(`${name} must be a bounded data array`);
+    for (const key of Object.getOwnPropertyNames(value)) {
+        if (key === "length")
+            continue;
+        if (!/^(0|[1-9][0-9]*)$/.test(key) ||
+            Number(key) >= value.length ||
+            !("value" in Object.getOwnPropertyDescriptor(value, key)))
+            throw new TypeError(`${name} must contain only data elements`);
+    }
+    for (let index = 0; index < value.length; index += 1)
+        if (!Object.hasOwn(value, index))
+            throw new TypeError(`${name} cannot contain sparse elements`);
+    return value;
+}
+export function text(value, name, maximum = identifierMaximum) {
+    if (typeof value !== "string" ||
+        value.trim().length === 0 ||
+        value.length > maximum ||
+        /[\u0000-\u001F\u007F]/.test(value))
+        throw new TypeError(`${name} must be bounded nonempty text without controls`);
+    return value;
+}
+export function integer(value, name, minimum = 0, maximum = Number.MAX_SAFE_INTEGER) {
+    if (typeof value !== "number" ||
+        !Number.isSafeInteger(value) ||
+        value < minimum ||
+        value > maximum)
+        throw new TypeError(`${name} must be a bounded safe integer`);
+    return value;
+}
+export function timestamp(value, name) {
+    if (typeof value !== "string")
+        throw new TypeError(`${name} must be a timestamp`);
+    const result = Date.parse(value);
+    if (!Number.isFinite(result) || new Date(result).toISOString() !== value)
+        throw new TypeError(`${name} must be a canonical ISO timestamp`);
+    return result;
+}
+export function encodedBytes(value) {
+    // This is the same conservative UTF-16 JSON-string bound used by Support's
+    // Azure-compatible record codec. JSON.stringify accounts for escaping too.
+    return JSON.stringify(value).length * 2;
+}
+export function canonical(value) {
+    if (Array.isArray(value))
+        return `[${value.map(canonical).join(",")}]`;
+    if (value !== null && typeof value === "object") {
+        const object = value;
+        return `{${Object.keys(object)
+            .filter((key) => object[key] !== undefined)
+            .sort()
+            .map((key) => `${JSON.stringify(key)}:${canonical(object[key])}`)
+            .join(",")}}`;
+    }
+    const encoded = JSON.stringify(value);
+    if (encoded === undefined)
+        throw new TypeError("Cannot fingerprint non-JSON data");
+    return encoded;
+}
+export async function fingerprint(value) {
+    const digest = await crypto.subtle.digest("SHA-256", new TextEncoder().encode(canonical(value)));
+    return Array.from(new Uint8Array(digest), (byte) => byte.toString(16).padStart(2, "0")).join("");
+}
+export function snapshot(value) {
+    return JSON.parse(JSON.stringify(value));
+}
+export function resolveAssistantTurnOptions(input) {
+    if (input === undefined)
+        return undefined;
+    const source = fields(input, "assistantTurns", [], ["maxAttempts", "maxTurnMilliseconds", "maxLeaseMilliseconds"]);
+    return Object.freeze({
+        maxAttempts: integer(source.maxAttempts ?? 2, "assistantTurns.maxAttempts", 1, 4),
+        maxTurnMilliseconds: integer(source.maxTurnMilliseconds ?? 300_000, "assistantTurns.maxTurnMilliseconds", 1, 3_600_000),
+        maxLeaseMilliseconds: integer(source.maxLeaseMilliseconds ?? 60_000, "assistantTurns.maxLeaseMilliseconds", 1, 300_000),
+    });
+}
+export function assistantTurnKey(ticketId, turnId) {
+    return { partition: ticketId, id: "assistant-turn:" + turnId };
+}
+export function terminalTurn(record) {
+    return (record.status === "completed" ||
+        record.status === "escalated" ||
+        record.status === "superseded");
+}
+export function withoutAssistantTurnLease(job) {
+    const { claim: _claim, leaseUntil: _lease, nextAttemptAt: _next, ...rest } = job;
+    return rest;
+}
+/** Shared by real state changes and the constructive preparation size bound. */
+export function assistantTurnProcessingState(job, processing, accounting) {
+    return {
+        ...job,
+        preparedAttempts: accounting === undefined
+            ? job.preparedAttempts
+            : job.preparedAttempts.map((attempt) => attempt.attemptId === accounting.attemptId
+                ? {
+                    ...attempt,
+                    accounting: accounting.accounting,
+                    ...(processing === undefined ? {} : { processing }),
+                }
+                : attempt),
+        ...(processing === undefined ? {} : { processing }),
+    };
+}
+export async function createAssistantTurnRecord(ticket, message, correlationId, options) {
+    const turnId = await fingerprint({ messageId: message.id });
+    const row = {
+        kind: "assistant_turn",
+        partition: ticket.id,
+        id: assistantTurnKey(ticket.id, turnId).id,
+        ticketId: ticket.id,
+        turnId,
+        triggerMessageId: message.id,
+        triggerRevision: ticket.revision,
+        triggerHandlingGeneration: ticket.handling.generation,
+        correlationId,
+        createdAt: message.createdAt,
+        turnDeadline: new Date(timestamp(message.createdAt, "message.createdAt") +
+            options.maxTurnMilliseconds).toISOString(),
+        maxAttempts: options.maxAttempts,
+        status: "pending",
+        attempt: 0,
+        claimGeneration: 0,
+        preparedAttempts: [],
+    };
+    assertAssistantTurnRecord(row);
+    return row;
+}
+const fenceFields = [
+    "ticketId",
+    "turnId",
+    "workerId",
+    "claimId",
+    "claimGeneration",
+    "attempt",
+    "attemptId",
+    "commandId",
+    "correlationId",
+    "expectedRevision",
+    "expectedHandlingGeneration",
+    "triggerMessageId",
+];
+export const assistantTurnFenceFields = fenceFields;
+export function validateFence(input, extraRequired = [], extraOptional = []) {
+    const source = fields(input, "assistant turn command", [...fenceFields, ...extraRequired], extraOptional);
+    for (const field of [
+        "ticketId",
+        "turnId",
+        "workerId",
+        "claimId",
+        "attemptId",
+        "commandId",
+        "correlationId",
+        "triggerMessageId",
+    ])
+        text(source[field], field);
+    for (const field of [
+        "claimGeneration",
+        "attempt",
+        "expectedRevision",
+        "expectedHandlingGeneration",
+    ])
+        integer(source[field], field, 1);
+    return source;
+}
+export function validateProcessing(input) {
+    if (input === undefined)
+        return undefined;
+    const source = fields(input, "processing", [], [
+        "provider",
+        "model",
+        "requestId",
+        "inputTokens",
+        "outputTokens",
+        "costMicros",
+        "currency",
+        "failureCategory",
+    ]);
+    for (const key of [
+        "provider",
+        "model",
+        "requestId",
+        "currency",
+        "failureCategory",
+    ])
+        if (source[key] !== undefined)
+            text(source[key], `processing.${key}`, key === "failureCategory" ? 80 : 200);
+    for (const key of ["inputTokens", "outputTokens", "costMicros"])
+        if (source[key] !== undefined)
+            integer(source[key], `processing.${key}`);
+    return snapshot(source);
+}
+export function validateBinding(input) {
+    const source = fields(input, "binding", [
+        "inputFingerprint",
+        "versions",
+        "references",
+        "contextBinding",
+        "deadline",
+        "usageReservationId",
+    ]);
+    text(source.inputFingerprint, "binding.inputFingerprint");
+    text(source.contextBinding, "binding.contextBinding", 2_000);
+    text(source.usageReservationId, "binding.usageReservationId");
+    timestamp(source.deadline, "binding.deadline");
+    const versions = dataObject(source.versions, "binding.versions");
+    if (Object.getOwnPropertyNames(versions).length > 16)
+        throw new TypeError("binding.versions has too many entries");
+    for (const key of Object.getOwnPropertyNames(versions)) {
+        const value = versions[key];
+        text(key, "binding version name", 80);
+        text(value, "binding version");
+    }
+    for (const reference of dataArray(source.references, "binding.references", 32)) {
+        const item = fields(reference, "binding reference", [
+            "namespace",
+            "resourceId",
+            "revision",
+            "binding",
+        ]);
+        for (const key of ["namespace", "resourceId", "revision"])
+            text(item[key], `reference.${key}`);
+        text(item.binding, "reference.binding", 6_000);
+    }
+    if (encodedBytes(source) > maximumBindingBytes)
+        throw new TypeError("Assistant attempt binding exceeds its encoded bound");
+    return snapshot(source);
+}
+export function assertAssistantTurnRecord(value, physical) {
+    const row = fields(value, "assistant turn record", [
+        "kind",
+        "partition",
+        "id",
+        "ticketId",
+        "turnId",
+        "triggerMessageId",
+        "triggerRevision",
+        "triggerHandlingGeneration",
+        "correlationId",
+        "createdAt",
+        "turnDeadline",
+        "maxAttempts",
+        "status",
+        "attempt",
+        "claimGeneration",
+        "preparedAttempts",
+    ], [
+        "claim",
+        "leaseUntil",
+        "nextAttemptAt",
+        "processing",
+        "terminalResult",
+        "lastFinish",
+    ]);
+    if (row.kind !== "assistant_turn" ||
+        !/^[0-9a-f]{64}$/.test(text(row.turnId, "turnId")))
+        throw new TypeError("Invalid assistant turn identity");
+    for (const key of [
+        "partition",
+        "ticketId",
+        "triggerMessageId",
+        "correlationId",
+    ])
+        text(row[key], key);
+    if (row.partition !== row.ticketId ||
+        row.id !== assistantTurnKey(value.ticketId, value.turnId).id ||
+        (physical !== undefined &&
+            (physical.partition !== row.partition || physical.id !== row.id)))
+        throw new TypeError("Assistant turn physical key disagrees with its identity");
+    integer(row.triggerRevision, "triggerRevision", 1);
+    integer(row.triggerHandlingGeneration, "triggerHandlingGeneration", 1);
+    integer(row.maxAttempts, "maxAttempts", 1, 4);
+    integer(row.attempt, "attempt", 0, value.maxAttempts);
+    integer(row.claimGeneration, "claimGeneration");
+    if (row.claimGeneration !== row.attempt)
+        throw new TypeError("Assistant claim generation disagrees with its bounded attempt");
+    if (timestamp(row.turnDeadline, "turnDeadline") <=
+        timestamp(row.createdAt, "createdAt"))
+        throw new TypeError("Invalid assistant turn deadline");
+    if (typeof row.status !== "string" ||
+        ![
+            "pending",
+            "claimed",
+            "retry",
+            "completed",
+            "escalated",
+            "superseded",
+        ].includes(row.status))
+        throw new TypeError("Invalid assistant turn status");
+    if (row.claim !== undefined) {
+        const claim = validateFence(row.claim);
+        if (claim.ticketId !== row.ticketId ||
+            claim.turnId !== row.turnId ||
+            claim.triggerMessageId !== row.triggerMessageId ||
+            claim.correlationId !== row.correlationId ||
+            claim.attempt !== row.attempt ||
+            claim.claimGeneration !== row.claimGeneration ||
+            claim.expectedHandlingGeneration !== row.triggerHandlingGeneration ||
+            claim.expectedRevision < value.triggerRevision ||
+            claim.attemptId !== `${value.turnId}:${value.attempt}` ||
+            claim.commandId !== `assistant-complete:${claim.attemptId}`)
+            throw new TypeError("Invalid assistant turn claim identity");
+    }
+    if (row.leaseUntil !== undefined &&
+        timestamp(row.leaseUntil, "leaseUntil") >
+            timestamp(row.turnDeadline, "turnDeadline"))
+        throw new TypeError("Assistant lease exceeds its turn deadline");
+    if (row.nextAttemptAt !== undefined)
+        timestamp(row.nextAttemptAt, "nextAttemptAt");
+    if (row.status === "claimed" &&
+        (row.claim === undefined || row.leaseUntil === undefined))
+        throw new TypeError("Claimed assistant turn has no lease");
+    if (row.status !== "claimed" &&
+        (row.claim !== undefined || row.leaseUntil !== undefined))
+        throw new TypeError("Unclaimed assistant turn retains a live claim");
+    if (row.status === "retry" && row.nextAttemptAt === undefined)
+        throw new TypeError("Retrying assistant turn has no next attempt time");
+    if (row.status !== "retry" && row.nextAttemptAt !== undefined)
+        throw new TypeError("Assistant retry time disagrees with its status");
+    if (row.status === "pending" &&
+        (row.attempt !== 0 || value.preparedAttempts.length !== 0))
+        throw new TypeError("Pending assistant turn already contains an attempt");
+    dataArray(row.preparedAttempts, "preparedAttempts", value.maxAttempts);
+    const seen = new Set();
+    for (const prepared of value.preparedAttempts) {
+        const item = fields(prepared, "prepared attempt", ["attempt", "attemptId", "inputFingerprint", "binding", "accounting"], ["processing"]);
+        integer(item.attempt, "prepared attempt", 1, value.attempt);
+        const binding = validateBinding(item.binding);
+        if (timestamp(binding.deadline, "prepared deadline") >
+            timestamp(row.turnDeadline, "turnDeadline"))
+            throw new TypeError("Prepared request exceeds its turn deadline");
+        if (item.attemptId !== `${value.turnId}:${prepared.attempt}` ||
+            item.inputFingerprint !== binding.inputFingerprint ||
+            seen.has(prepared.attemptId) ||
+            typeof item.accounting !== "string" ||
+            !["not_called", "accounted", "unknown"].includes(item.accounting))
+            throw new TypeError("Invalid prepared assistant attempt");
+        seen.add(prepared.attemptId);
+        validateProcessing(item.processing);
+    }
+    validateProcessing(row.processing);
+    if (row.terminalResult !== undefined)
+        validateHandlingResult(row.terminalResult, value.ticketId);
+    if ((row.status === "completed" || row.status === "escalated") !==
+        (row.terminalResult !== undefined))
+        throw new TypeError("Assistant terminal result disagrees with its status");
+    if (row.lastFinish !== undefined) {
+        const last = fields(row.lastFinish, "lastFinish", [
+            "fingerprint",
+            "result",
+        ]);
+        text(last.fingerprint, "finish fingerprint");
+        const result = fields(last.result, "finish result", ["ticketId", "turnId", "outcome"], ["nextAttemptAt", "result"]);
+        if (result.ticketId !== value.ticketId ||
+            result.turnId !== value.turnId ||
+            typeof result.outcome !== "string" ||
+            ![
+                "retry_scheduled",
+                "superseded",
+                "escalated",
+                "already_terminal",
+            ].includes(result.outcome))
+            throw new TypeError("Invalid finish result identity");
+        if (result.nextAttemptAt !== undefined)
+            timestamp(result.nextAttemptAt, "nextAttemptAt");
+        if (result.result !== undefined)
+            validateHandlingResult(result.result, value.ticketId);
+        if ((result.outcome === "retry_scheduled") !==
+            (result.nextAttemptAt !== undefined) ||
+            (result.outcome === "escalated" && result.result === undefined))
+            throw new TypeError("Assistant finish result is incomplete");
+    }
+    if (encodedBytes(row) > maximumRecordBytes)
+        throw new TypeError("Assistant turn exceeds its encoded record bound");
+}
+function validateHandlingResult(input, ticketId) {
+    const result = fields(input, "assistant terminal result", ["ticketId", "revision", "handlingGeneration"], ["messageId"]);
+    if (result.ticketId !== ticketId)
+        throw new TypeError("Assistant terminal ticket disagrees");
+    integer(result.revision, "terminal revision", 1);
+    integer(result.handlingGeneration, "terminal handlingGeneration", 1);
+    if (result.messageId !== undefined)
+        text(result.messageId, "terminal messageId");
+}
+//# sourceMappingURL=assistant-turn-records.js.map

package/dist/assistant-turn-records.js.map

@@ -0,0 +1 @@
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package/dist/assistant-turn-types.d.ts

@@ -0,0 +1,133 @@
+import type { AccessContext } from "@pegma/authorization-core";
+import type { IsoTimestamp, PrincipalId } from "@pegma/spine";
+import type { MessageId, TicketId } from "@pegma/support-desk-contracts";
+import type { AssistantConversationView, AssistantEscalationReason, AssistantTurnFence, HandlingCommandResult } from "./index.js";
+export interface AssistantTurnKey {
+    readonly ticketId: TicketId;
+    readonly turnId: string;
+}
+export interface AssistantTurnClaimFence extends AssistantTurnKey, AssistantTurnFence {
+    readonly workerId: string;
+    readonly claimId: string;
+    readonly claimGeneration: number;
+    readonly attempt: number;
+    readonly attemptId: string;
+}
+/** Generic immutable request identity. Never contains prompts or conversation text. */
+export interface AssistantAttemptBinding {
+    readonly inputFingerprint: string;
+    readonly versions: Readonly<Record<string, string>>;
+    readonly references: readonly {
+        readonly namespace: string;
+        readonly resourceId: string;
+        readonly revision: string;
+        readonly binding: string;
+    }[];
+    readonly contextBinding: string;
+    readonly deadline: IsoTimestamp;
+    readonly usageReservationId: string;
+}
+export type AssistantTurnAccounting = "not_called" | "accounted" | "unknown";
+export interface AssistantTurnProcessingMetadata {
+    readonly provider?: string;
+    readonly model?: string;
+    readonly requestId?: string;
+    readonly inputTokens?: number;
+    readonly outputTokens?: number;
+    readonly costMicros?: number;
+    readonly currency?: string;
+    readonly failureCategory?: string;
+}
+export interface AssistantPreparedAttempt {
+    readonly attempt: number;
+    readonly attemptId: string;
+    readonly inputFingerprint: string;
+    readonly binding: AssistantAttemptBinding;
+    /** Preparation alone cannot establish whether a provider call occurred. */
+    readonly accounting: AssistantTurnAccounting;
+    readonly processing?: AssistantTurnProcessingMetadata;
+}
+export interface AssistantTurnClaim {
+    readonly fence: AssistantTurnClaimFence;
+    readonly triggerRevision: number;
+    readonly leaseUntil: IsoTimestamp;
+    readonly turnDeadline: IsoTimestamp;
+    /** Service-only identity for independently resolving current customer authority. */
+    readonly requesterPrincipalId: PrincipalId;
+    readonly conversation: AssistantConversationView;
+    readonly preparedAttempts: readonly AssistantPreparedAttempt[];
+}
+export interface AssistantTurnOptions {
+    readonly maxAttempts?: number;
+    readonly maxTurnMilliseconds?: number;
+    readonly maxLeaseMilliseconds?: number;
+}
+export interface AssistantTurnScanBounds {
+    readonly cursor?: string;
+    /** Physical adapter rows, including all rows discarded by filtering. */
+    readonly limit: number;
+}
+export interface AssistantTurnScanResult {
+    readonly candidates: readonly AssistantTurnKey[];
+    readonly nextCursor: string | null;
+    readonly physicalRows: number;
+    readonly pages: 1;
+}
+export interface ClaimAssistantTurnCommand extends AssistantTurnKey {
+    readonly workerId: string;
+    readonly claimId: string;
+    readonly leaseMilliseconds: number;
+}
+export interface PrepareAssistantTurnAttemptCommand extends AssistantTurnClaimFence {
+    readonly binding: AssistantAttemptBinding;
+}
+export interface PreparedAssistantTurnAttempt {
+    readonly attemptId: string;
+    readonly inputFingerprint: string;
+    readonly binding: AssistantAttemptBinding;
+}
+export type AssistantTurnOutcome = {
+    readonly kind: "answer";
+    readonly messageId: MessageId;
+    readonly body: string;
+} | {
+    readonly kind: "escalate";
+    readonly reason?: AssistantEscalationReason;
+    readonly summary?: string;
+    readonly attemptedGuideIds?: readonly string[];
+};
+export interface CompleteAssistantTurnCommand extends AssistantTurnClaimFence {
+    readonly inputFingerprint: string;
+    readonly outcome: AssistantTurnOutcome;
+    readonly processing?: AssistantTurnProcessingMetadata;
+}
+export interface FinishAssistantTurnAttemptCommand extends AssistantTurnClaimFence {
+    readonly disposition: "retry" | "superseded" | "escalate";
+    readonly accounting: AssistantTurnAccounting;
+    readonly retryAt?: IsoTimestamp;
+    readonly reason?: AssistantEscalationReason;
+    readonly summary?: string;
+    readonly processing?: AssistantTurnProcessingMetadata;
+}
+export type AssistantTurnFinishResult = AssistantTurnKey & ({
+    readonly outcome: "retry_scheduled";
+    readonly nextAttemptAt: IsoTimestamp;
+} | {
+    readonly outcome: "superseded";
+} | {
+    readonly outcome: "escalated";
+    readonly result: HandlingCommandResult;
+} | {
+    readonly outcome: "already_terminal";
+    readonly result?: HandlingCommandResult;
+});
+/** Read-only authority/source validation. Throwing prevents the transaction. */
+export type AssistantTurnCommitGuard = () => void | Promise<void>;
+export interface AssistantTurnApplication {
+    scanAssistantTurnCandidates(access: AccessContext, bounds: AssistantTurnScanBounds): Promise<AssistantTurnScanResult>;
+    claimAssistantTurn(access: AccessContext, command: ClaimAssistantTurnCommand): Promise<AssistantTurnClaim | null>;
+    prepareAssistantTurnAttempt(access: AccessContext, command: PrepareAssistantTurnAttemptCommand): Promise<PreparedAssistantTurnAttempt>;
+    completeAssistantTurn(access: AccessContext, command: CompleteAssistantTurnCommand, verifyBeforeCommit: AssistantTurnCommitGuard): Promise<HandlingCommandResult>;
+    finishAssistantTurnAttempt(access: AccessContext, command: FinishAssistantTurnAttemptCommand): Promise<AssistantTurnFinishResult>;
+}
+//# sourceMappingURL=assistant-turn-types.d.ts.map

package/dist/assistant-turn-types.d.ts.map

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package/dist/assistant-turn-types.js

@@ -0,0 +1,2 @@
+export {};
+//# sourceMappingURL=assistant-turn-types.js.map

package/dist/assistant-turn-types.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"assistant-turn-types.js","sourceRoot":"","sources":["../src/assistant-turn-types.ts"],"names":[],"mappings":""}

package/dist/assistant-turns.d.ts

@@ -0,0 +1,42 @@
+import { type AccessContext } from "@pegma/authorization-core";
+import type { Clock } from "@pegma/spine";
+import { type CollectionStore } from "@pegma/storage-core";
+import type { Ticket } from "@pegma/support-desk-contracts";
+import { type AssistantConversationView, type AssistantEscalationCommand, type AssistantReplyCommand, type SupportDeskLimits, type SupportRecord } from "./index.js";
+import type { AssistantTurnApplication, AssistantTurnCommitGuard, CompleteAssistantTurnCommand, FinishAssistantTurnAttemptCommand } from "./assistant-turn-types.js";
+import { type ResolvedAssistantTurnOptions } from "./assistant-turn-records.js";
+/** Private, closed integration with the existing handling transaction executor. */
+export type AssistantTurnCommit = {
+    readonly kind: "complete";
+    readonly command: CompleteAssistantTurnCommand;
+    readonly fingerprint: string;
+    readonly guard: AssistantTurnCommitGuard;
+} | {
+    readonly kind: "finish";
+    readonly command: FinishAssistantTurnAttemptCommand;
+    readonly fingerprint: string;
+} | {
+    readonly kind: "exhausted";
+    readonly ticketId: string;
+    readonly turnId: string;
+    readonly claimGeneration: number;
+    readonly fingerprint: string;
+};
+interface AssistantTurnDependencies {
+    readonly records: CollectionStore<SupportRecord>;
+    readonly clock: Clock;
+    readonly options: ResolvedAssistantTurnOptions | undefined;
+    readonly assistantHandlingEnabled: boolean;
+    readonly limits: SupportDeskLimits;
+    readonly maxConflictAttempts: number;
+    conversation(ticket: Ticket, rows: readonly SupportRecord[]): AssistantConversationView;
+    mutateHandling(access: AccessContext, command: AssistantReplyCommand | AssistantEscalationCommand, operation: "assistant_reply" | "assistant_escalate", commit: AssistantTurnCommit): Promise<Ticket>;
+}
+export declare function createAssistantTurnServices(dependencies: AssistantTurnDependencies): AssistantTurnApplication & {
+    completionAction(ticket: Ticket, rows: readonly SupportRecord[], updated: Ticket, commit: AssistantTurnCommit): Promise<{
+        action: Parameters<CollectionStore<SupportRecord>["transact"]>[1][number];
+        verifyBeforeCommit(): Promise<void>;
+    }>;
+};
+export {};
+//# sourceMappingURL=assistant-turns.d.ts.map

package/dist/assistant-turns.d.ts.map

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