@pega/cosmos-react-demos 4.0.0-dev.19.4 → 4.0.0-dev.19.5

This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
@@ -10,10 +10,8 @@ export declare const ChatMockData: {
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  name: string;
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  progress: number;
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  onDelete: () => void;
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- thumbnail?: undefined;
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  } | {
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  name: string;
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- thumbnail: string;
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  onDelete: () => void;
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  progress?: undefined;
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  })[];
@@ -1 +1 @@
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- {"version":3,"file":"Chat.mocks.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,EAAa,mBAAmB,EAAE,SAAS,EAAE,MAAM,yBAAyB,CAAC;AACpF,OAAO,EAAE,aAAa,EAAE,MAAM,2BAA2B,CAAC;AAE1D,eAAO,MAAM,eAAe,EAAE,aAAa,CAAC,UAAU,CAwGrD,CAAC;AAEF,eAAO,MAAM,uBAAuB,EAAE,aAAa,CAAC,UAAU,CAqG7D,CAAC;AACF,eAAO,MAAM,oBAAoB,EAAE,aAAa,CAAC,UAAU,CAqG1D,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,aAAa,CAAC,UAAU,CA2N3D,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;CA2CxB,CAAC;AAEF,eAAO,MAAM,mBAAmB,EAAE,SAAS,CAAC,OAAO,CAyDlD,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAqC3B,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA4DxB,CAAC;AAEF,eAAO,MAAM,YAAY,EAAE,mBAAmB,CAAC,QAAQ,CAyBtD,CAAC"}
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+ {"version":3,"file":"Chat.mocks.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,EAAa,mBAAmB,EAAE,SAAS,EAAE,MAAM,yBAAyB,CAAC;AACpF,OAAO,EAAE,aAAa,EAAE,MAAM,2BAA2B,CAAC;AAE1D,eAAO,MAAM,eAAe,EAAE,aAAa,CAAC,UAAU,CAwGrD,CAAC;AAEF,eAAO,MAAM,uBAAuB,EAAE,aAAa,CAAC,UAAU,CAqG7D,CAAC;AACF,eAAO,MAAM,oBAAoB,EAAE,aAAa,CAAC,UAAU,CAqG1D,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,aAAa,CAAC,UAAU,CA2N3D,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;CA0CxB,CAAC;AAEF,eAAO,MAAM,mBAAmB,EAAE,SAAS,CAAC,OAAO,CAyDlD,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAqC3B,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA4DxB,CAAC;AAEF,eAAO,MAAM,YAAY,EAAE,mBAAmB,CAAC,QAAQ,CAyBtD,CAAC"}
@@ -532,7 +532,6 @@ export const ChatMockData = {
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  },
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  {
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  name: 'E-Ticket',
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- thumbnail: 'https://pbs.twimg.com/media/ENNN5PAXkAE-hag.jpg',
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  onDelete: () => { }
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  }
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  ],
@@ -1 +1 @@
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- 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{ createUID, FieldValueListProps, MenuProps } from '@pega/cosmos-react-core';\nimport { ChatBodyProps } from '@pega/cosmos-react-social';\n\nexport const BotConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Hi, Welcome to u-plus. How can I help you ?',\n timestamp: '1:44 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:45 PM',\n senderId: 'gingerVentura',\n message: 'Hi, I would like to know the validity of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'You have two policies.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: '1457589, 1473284.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Which among these policies do you want to know the validity of?',\n timestamp: '1:45 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:47 PM',\n senderId: 'gingerVentura',\n message: 'Please give me validity of policy with number 1457589.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:48 PM',\n message: 'Policy with number 1457589 is expiring on 12th December, 2023.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:49 PM',\n message: 'Is there anything else that you need help with?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:51 PM',\n senderId: 'gingerVentura',\n message: 'Yes, I would like to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:52 PM',\n message: 'Sure, I am transferring this chat to the concerned department.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:52 PM',\n message: 'Chat routed to a live agent.'\n }\n];\n\nexport const ClaimsAgentConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:54 PM',\n message: 'John Brown joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Hi Ginger Ventura, I see that you want to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Please go to link to get detailed information about claims process.',\n timestamp: '1:55 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'UPlus - Claims process'\n }\n ]\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:56 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message:\n 'Hi Ginger Ventura, I am the supervisor. You may also contact the nearest branch for a physical copy of the claims process.',\n timestamp: '1:57 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:57 PM',\n senderId: 'gingerVentura',\n message:\n 'Thanks for the information. I would also like to update the mobile number of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Sure, I need to transfer you to a specialist to get you the needed help.',\n timestamp: '1:58 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:58 PM',\n senderId: 'gingerVentura',\n message: 'Okay.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:59 PM',\n message: 'Transfer request initiated'\n }\n];\nexport const LiveChatConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:01 PM',\n message: 'Edward Green joined the conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Hi Ginger Ventura, Please provide your phone number that needs to be updated.',\n timestamp: '2:02PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:03 PM',\n senderId: 'gingerVentura',\n message: 'Please update the policy with 9812764132.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Your mobile number is updated successfully.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'This number will be used for all communcation regarding your policy',\n timestamp: '2:05 PM',\n status: 'delivered'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:04 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Please download the updated policy',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n },\n {\n id: createUID(),\n name: 'FAQ with detailed terms and conditions of the policy',\n icon: 'document-pdf',\n meta: 'PDF 0.7 MB'\n }\n ],\n timestamp: '2:05 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:06 PM',\n senderId: 'gingerVentura',\n message: 'Thank you'\n }\n];\n\nexport const SimulatedConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You are welcome, Is there anything else you need help with?',\n timestamp: '2:07 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:09 PM',\n senderId: 'gingerVentura',\n message: 'Can you please let me know the information about the newly launched policies?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'We have new plans in term insurance and health insurance.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Do you want me to share the information on both?',\n timestamp: '2:10 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Yes, please.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'I am also interested in knowing endowment plans as well.',\n timestamp: '2:11 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Okay, Let me find the relevant information for you.',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'We have a newly launched pension plan as well. Would you be interested in it?',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message:\n 'I am not looking for a pension plan at the moment. However, share the details of this plan also.',\n timestamp: '2:13 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Sure, I share the details in a moment.',\n timestamp: '2:14 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You can find details of the term insurance in this link',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-promo-1.jpg',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Health insurance details can be found here',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/offer.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Visit this link for details on pension plan',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/retail_bank/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/retail_bank/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Here are the details of endowment plans',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n }\n ],\n timestamp: '2:16 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Great, Thank you',\n timestamp: '2:17 PM'\n },\n {\n id: createUID(),\n type: 'system',\n message: 'Customer left this conversation',\n timestamp: '2:19 PM'\n }\n];\n\nexport const ChatMockData = {\n chatMessages: SimulatedConversation,\n defaultAttachments: [\n {\n name: 'Policy.doc',\n progress: 100,\n onDelete: () => {}\n },\n {\n name: 'E-Ticket',\n thumbnail: 'https://pbs.twimg.com/media/ENNN5PAXkAE-hag.jpg',\n onDelete: () => {}\n }\n ],\n suggestedReplies: [\n {\n id: createUID(),\n message: 'Hello, Good morning Ginger Ventura. How can I help you today',\n confidence: 94\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details',\n confidence: 75\n },\n {\n id: 'suggested_reply_3',\n message: 'Hello! How can I assist you today?',\n confidence: 40\n },\n {\n id: 'suggested_reply_4',\n message: 'Thanks for contacting our support team',\n confidence: 20\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that ',\n confidence: 75\n }\n ]\n};\n\nexport const phrasesDisplayNames: MenuProps['items'] = [\n {\n id: '1',\n primary: 'Account',\n items: [\n {\n id: '1-1',\n primary: 'Account balance'\n }\n ]\n },\n {\n id: '2',\n primary: 'Agreement',\n items: [\n {\n id: '2-1',\n primary: 'End of a case/interaction'\n },\n {\n id: '2-2',\n primary: 'Mid interaction'\n }\n ]\n },\n {\n id: '3',\n primary: 'Apologize',\n items: [\n {\n id: '3-1',\n primary: 'Apologize - ask customer to'\n },\n {\n id: '3-2',\n primary: 'Thanks for patience'\n }\n ]\n },\n {\n id: '4',\n primary: 'Ask for transfer',\n items: [\n {\n id: '4-1',\n primary: 'Agent not available'\n },\n {\n id: '4-2',\n primary: 'Agent not available - call back'\n },\n {\n id: '4-3',\n primary: 'Agent not available - stall'\n }\n ]\n }\n];\n\nexport const phrasesMessages = [\n {\n id: '1-1',\n message: 'Ms. Ginger ventura your account balance is $5226.32'\n },\n {\n id: '2-1',\n message: 'My pleasure! Is there anything else I can do for you today?'\n },\n {\n id: '2-2',\n message: 'You are welcome!'\n },\n {\n id: '3-1',\n message:\n \"Ms.Ventura. We do not respond to that kind of language. I'm doing my best to help you. Please be civil.\"\n },\n {\n id: '3-2',\n message: 'Thanks for your patience. I am working on your request. I will be with you shortly.'\n },\n {\n id: '4-1',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n },\n {\n id: '4-2',\n message:\n \"The agent I was looking to transfer you to isn't available. Would it be possible for us to call you when a specialist is available?\"\n },\n {\n id: '4-3',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n }\n];\n\nexport const pagePushList = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'You may also reach us via',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Online Portal',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Contact center',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n }\n];\n\nexport const contextItems: FieldValueListProps['fields'] = [\n {\n id: 'Location',\n name: 'Location',\n value: 'New York, NY',\n variant: 'inline'\n },\n {\n id: 'Initiated from',\n name: 'Initiated from',\n value: 'Uplus.com/Products',\n variant: 'inline'\n },\n {\n id: 'Shopping cart',\n name: 'Shopping cart',\n value: '$155.25',\n variant: 'inline'\n },\n {\n id: 'Items in shopping cart',\n name: 'Items in shopping cart',\n value: 'Product name 01, Product name 02',\n variant: 'inline'\n }\n];\n"]}
1
+ 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{ createUID, FieldValueListProps, MenuProps } from '@pega/cosmos-react-core';\nimport { ChatBodyProps } from '@pega/cosmos-react-social';\n\nexport const BotConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Hi, Welcome to u-plus. How can I help you ?',\n timestamp: '1:44 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:45 PM',\n senderId: 'gingerVentura',\n message: 'Hi, I would like to know the validity of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'You have two policies.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: '1457589, 1473284.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Which among these policies do you want to know the validity of?',\n timestamp: '1:45 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:47 PM',\n senderId: 'gingerVentura',\n message: 'Please give me validity of policy with number 1457589.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:48 PM',\n message: 'Policy with number 1457589 is expiring on 12th December, 2023.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:49 PM',\n message: 'Is there anything else that you need help with?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:51 PM',\n senderId: 'gingerVentura',\n message: 'Yes, I would like to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:52 PM',\n message: 'Sure, I am transferring this chat to the concerned department.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:52 PM',\n message: 'Chat routed to a live agent.'\n }\n];\n\nexport const ClaimsAgentConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:54 PM',\n message: 'John Brown joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Hi Ginger Ventura, I see that you want to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Please go to link to get detailed information about claims process.',\n timestamp: '1:55 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'UPlus - Claims process'\n }\n ]\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:56 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message:\n 'Hi Ginger Ventura, I am the supervisor. You may also contact the nearest branch for a physical copy of the claims process.',\n timestamp: '1:57 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:57 PM',\n senderId: 'gingerVentura',\n message:\n 'Thanks for the information. I would also like to update the mobile number of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Sure, I need to transfer you to a specialist to get you the needed help.',\n timestamp: '1:58 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:58 PM',\n senderId: 'gingerVentura',\n message: 'Okay.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:59 PM',\n message: 'Transfer request initiated'\n }\n];\nexport const LiveChatConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:01 PM',\n message: 'Edward Green joined the conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Hi Ginger Ventura, Please provide your phone number that needs to be updated.',\n timestamp: '2:02PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:03 PM',\n senderId: 'gingerVentura',\n message: 'Please update the policy with 9812764132.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Your mobile number is updated successfully.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'This number will be used for all communcation regarding your policy',\n timestamp: '2:05 PM',\n status: 'delivered'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:04 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Please download the updated policy',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n },\n {\n id: createUID(),\n name: 'FAQ with detailed terms and conditions of the policy',\n icon: 'document-pdf',\n meta: 'PDF 0.7 MB'\n }\n ],\n timestamp: '2:05 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:06 PM',\n senderId: 'gingerVentura',\n message: 'Thank you'\n }\n];\n\nexport const SimulatedConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You are welcome, Is there anything else you need help with?',\n timestamp: '2:07 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:09 PM',\n senderId: 'gingerVentura',\n message: 'Can you please let me know the information about the newly launched policies?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'We have new plans in term insurance and health insurance.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Do you want me to share the information on both?',\n timestamp: '2:10 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Yes, please.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'I am also interested in knowing endowment plans as well.',\n timestamp: '2:11 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Okay, Let me find the relevant information for you.',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'We have a newly launched pension plan as well. Would you be interested in it?',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message:\n 'I am not looking for a pension plan at the moment. However, share the details of this plan also.',\n timestamp: '2:13 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Sure, I share the details in a moment.',\n timestamp: '2:14 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You can find details of the term insurance in this link',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-promo-1.jpg',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Health insurance details can be found here',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/offer.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Visit this link for details on pension plan',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/retail_bank/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/retail_bank/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Here are the details of endowment plans',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n }\n ],\n timestamp: '2:16 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Great, Thank you',\n timestamp: '2:17 PM'\n },\n {\n id: createUID(),\n type: 'system',\n message: 'Customer left this conversation',\n timestamp: '2:19 PM'\n }\n];\n\nexport const ChatMockData = {\n chatMessages: SimulatedConversation,\n defaultAttachments: [\n {\n name: 'Policy.doc',\n progress: 100,\n onDelete: () => {}\n },\n {\n name: 'E-Ticket',\n onDelete: () => {}\n }\n ],\n suggestedReplies: [\n {\n id: createUID(),\n message: 'Hello, Good morning Ginger Ventura. How can I help you today',\n confidence: 94\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details',\n confidence: 75\n },\n {\n id: 'suggested_reply_3',\n message: 'Hello! How can I assist you today?',\n confidence: 40\n },\n {\n id: 'suggested_reply_4',\n message: 'Thanks for contacting our support team',\n confidence: 20\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that ',\n confidence: 75\n }\n ]\n};\n\nexport const phrasesDisplayNames: MenuProps['items'] = [\n {\n id: '1',\n primary: 'Account',\n items: [\n {\n id: '1-1',\n primary: 'Account balance'\n }\n ]\n },\n {\n id: '2',\n primary: 'Agreement',\n items: [\n {\n id: '2-1',\n primary: 'End of a case/interaction'\n },\n {\n id: '2-2',\n primary: 'Mid interaction'\n }\n ]\n },\n {\n id: '3',\n primary: 'Apologize',\n items: [\n {\n id: '3-1',\n primary: 'Apologize - ask customer to'\n },\n {\n id: '3-2',\n primary: 'Thanks for patience'\n }\n ]\n },\n {\n id: '4',\n primary: 'Ask for transfer',\n items: [\n {\n id: '4-1',\n primary: 'Agent not available'\n },\n {\n id: '4-2',\n primary: 'Agent not available - call back'\n },\n {\n id: '4-3',\n primary: 'Agent not available - stall'\n }\n ]\n }\n];\n\nexport const phrasesMessages = [\n {\n id: '1-1',\n message: 'Ms. Ginger ventura your account balance is $5226.32'\n },\n {\n id: '2-1',\n message: 'My pleasure! Is there anything else I can do for you today?'\n },\n {\n id: '2-2',\n message: 'You are welcome!'\n },\n {\n id: '3-1',\n message:\n \"Ms.Ventura. We do not respond to that kind of language. I'm doing my best to help you. Please be civil.\"\n },\n {\n id: '3-2',\n message: 'Thanks for your patience. I am working on your request. I will be with you shortly.'\n },\n {\n id: '4-1',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n },\n {\n id: '4-2',\n message:\n \"The agent I was looking to transfer you to isn't available. Would it be possible for us to call you when a specialist is available?\"\n },\n {\n id: '4-3',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n }\n];\n\nexport const pagePushList = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'You may also reach us via',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Online Portal',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Contact center',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n }\n];\n\nexport const contextItems: FieldValueListProps['fields'] = [\n {\n id: 'Location',\n name: 'Location',\n value: 'New York, NY',\n variant: 'inline'\n },\n {\n id: 'Initiated from',\n name: 'Initiated from',\n value: 'Uplus.com/Products',\n variant: 'inline'\n },\n {\n id: 'Shopping cart',\n name: 'Shopping cart',\n value: '$155.25',\n variant: 'inline'\n },\n {\n id: 'Items in shopping cart',\n name: 'Items in shopping cart',\n value: 'Product name 01, Product name 02',\n variant: 'inline'\n }\n];\n"]}
@@ -10,10 +10,8 @@ export declare const ChatMockData: {
10
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  name: string;
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  progress: number;
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  onDelete: () => void;
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- thumbnail?: undefined;
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  } | {
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  name: string;
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- thumbnail: string;
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  onDelete: () => void;
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  progress?: undefined;
19
17
  })[];
@@ -1 +1 @@
1
- {"version":3,"file":"Chat.mocks.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,EAAa,mBAAmB,EAAE,SAAS,EAAE,MAAM,yBAAyB,CAAC;AACpF,OAAO,EAAE,aAAa,EAAE,MAAM,2BAA2B,CAAC;AAE1D,eAAO,MAAM,eAAe,EAAE,aAAa,CAAC,UAAU,CAwGrD,CAAC;AAEF,eAAO,MAAM,uBAAuB,EAAE,aAAa,CAAC,UAAU,CAqG7D,CAAC;AACF,eAAO,MAAM,oBAAoB,EAAE,aAAa,CAAC,UAAU,CAqG1D,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,aAAa,CAAC,UAAU,CA2N3D,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;CA2CxB,CAAC;AAEF,eAAO,MAAM,mBAAmB,EAAE,SAAS,CAAC,OAAO,CAyDlD,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAqC3B,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA4DxB,CAAC;AAEF,eAAO,MAAM,YAAY,EAAE,mBAAmB,CAAC,QAAQ,CAyBtD,CAAC"}
1
+ {"version":3,"file":"Chat.mocks.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,EAAa,mBAAmB,EAAE,SAAS,EAAE,MAAM,yBAAyB,CAAC;AACpF,OAAO,EAAE,aAAa,EAAE,MAAM,2BAA2B,CAAC;AAE1D,eAAO,MAAM,eAAe,EAAE,aAAa,CAAC,UAAU,CAwGrD,CAAC;AAEF,eAAO,MAAM,uBAAuB,EAAE,aAAa,CAAC,UAAU,CAqG7D,CAAC;AACF,eAAO,MAAM,oBAAoB,EAAE,aAAa,CAAC,UAAU,CAqG1D,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,aAAa,CAAC,UAAU,CA2N3D,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;CA0CxB,CAAC;AAEF,eAAO,MAAM,mBAAmB,EAAE,SAAS,CAAC,OAAO,CAyDlD,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAqC3B,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA4DxB,CAAC;AAEF,eAAO,MAAM,YAAY,EAAE,mBAAmB,CAAC,QAAQ,CAyBtD,CAAC"}
@@ -532,7 +532,6 @@ export const ChatMockData = {
532
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  },
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  {
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  name: 'E-Ticket',
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- thumbnail: 'https://pbs.twimg.com/media/ENNN5PAXkAE-hag.jpg',
536
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  onDelete: () => { }
537
536
  }
538
537
  ],
@@ -1 +1 @@
1
- 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{ createUID, FieldValueListProps, MenuProps } from '@pega/cosmos-react-core';\nimport { ChatBodyProps } from '@pega/cosmos-react-social';\n\nexport const BotConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Hi, Welcome to u-plus. How can I help you ?',\n timestamp: '1:44 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:45 PM',\n senderId: 'gingerVentura',\n message: 'Hi, I would like to know the validity of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'You have two policies.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: '1457589, 1473284.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Which among these policies do you want to know the validity of?',\n timestamp: '1:45 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:47 PM',\n senderId: 'gingerVentura',\n message: 'Please give me validity of policy with number 1457589.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:48 PM',\n message: 'Policy with number 1457589 is expiring on 12th December, 2023.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:49 PM',\n message: 'Is there anything else that you need help with?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:51 PM',\n senderId: 'gingerVentura',\n message: 'Yes, I would like to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:52 PM',\n message: 'Sure, I am transferring this chat to the concerned department.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:52 PM',\n message: 'Chat routed to a live agent.'\n }\n];\n\nexport const ClaimsAgentConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:54 PM',\n message: 'John Brown joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Hi Ginger Ventura, I see that you want to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Please go to link to get detailed information about claims process.',\n timestamp: '1:55 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'UPlus - Claims process'\n }\n ]\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:56 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message:\n 'Hi Ginger Ventura, I am the supervisor. You may also contact the nearest branch for a physical copy of the claims process.',\n timestamp: '1:57 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:57 PM',\n senderId: 'gingerVentura',\n message:\n 'Thanks for the information. I would also like to update the mobile number of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Sure, I need to transfer you to a specialist to get you the needed help.',\n timestamp: '1:58 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:58 PM',\n senderId: 'gingerVentura',\n message: 'Okay.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:59 PM',\n message: 'Transfer request initiated'\n }\n];\nexport const LiveChatConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:01 PM',\n message: 'Edward Green joined the conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Hi Ginger Ventura, Please provide your phone number that needs to be updated.',\n timestamp: '2:02PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:03 PM',\n senderId: 'gingerVentura',\n message: 'Please update the policy with 9812764132.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Your mobile number is updated successfully.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'This number will be used for all communcation regarding your policy',\n timestamp: '2:05 PM',\n status: 'delivered'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:04 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Please download the updated policy',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n },\n {\n id: createUID(),\n name: 'FAQ with detailed terms and conditions of the policy',\n icon: 'document-pdf',\n meta: 'PDF 0.7 MB'\n }\n ],\n timestamp: '2:05 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:06 PM',\n senderId: 'gingerVentura',\n message: 'Thank you'\n }\n];\n\nexport const SimulatedConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You are welcome, Is there anything else you need help with?',\n timestamp: '2:07 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:09 PM',\n senderId: 'gingerVentura',\n message: 'Can you please let me know the information about the newly launched policies?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'We have new plans in term insurance and health insurance.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Do you want me to share the information on both?',\n timestamp: '2:10 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Yes, please.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'I am also interested in knowing endowment plans as well.',\n timestamp: '2:11 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Okay, Let me find the relevant information for you.',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'We have a newly launched pension plan as well. Would you be interested in it?',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message:\n 'I am not looking for a pension plan at the moment. However, share the details of this plan also.',\n timestamp: '2:13 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Sure, I share the details in a moment.',\n timestamp: '2:14 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You can find details of the term insurance in this link',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-promo-1.jpg',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Health insurance details can be found here',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/offer.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Visit this link for details on pension plan',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/retail_bank/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/retail_bank/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Here are the details of endowment plans',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n }\n ],\n timestamp: '2:16 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Great, Thank you',\n timestamp: '2:17 PM'\n },\n {\n id: createUID(),\n type: 'system',\n message: 'Customer left this conversation',\n timestamp: '2:19 PM'\n }\n];\n\nexport const ChatMockData = {\n chatMessages: SimulatedConversation,\n defaultAttachments: [\n {\n name: 'Policy.doc',\n progress: 100,\n onDelete: () => {}\n },\n {\n name: 'E-Ticket',\n thumbnail: 'https://pbs.twimg.com/media/ENNN5PAXkAE-hag.jpg',\n onDelete: () => {}\n }\n ],\n suggestedReplies: [\n {\n id: createUID(),\n message: 'Hello, Good morning Ginger Ventura. How can I help you today',\n confidence: 94\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details',\n confidence: 75\n },\n {\n id: 'suggested_reply_3',\n message: 'Hello! How can I assist you today?',\n confidence: 40\n },\n {\n id: 'suggested_reply_4',\n message: 'Thanks for contacting our support team',\n confidence: 20\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that ',\n confidence: 75\n }\n ]\n};\n\nexport const phrasesDisplayNames: MenuProps['items'] = [\n {\n id: '1',\n primary: 'Account',\n items: [\n {\n id: '1-1',\n primary: 'Account balance'\n }\n ]\n },\n {\n id: '2',\n primary: 'Agreement',\n items: [\n {\n id: '2-1',\n primary: 'End of a case/interaction'\n },\n {\n id: '2-2',\n primary: 'Mid interaction'\n }\n ]\n },\n {\n id: '3',\n primary: 'Apologize',\n items: [\n {\n id: '3-1',\n primary: 'Apologize - ask customer to'\n },\n {\n id: '3-2',\n primary: 'Thanks for patience'\n }\n ]\n },\n {\n id: '4',\n primary: 'Ask for transfer',\n items: [\n {\n id: '4-1',\n primary: 'Agent not available'\n },\n {\n id: '4-2',\n primary: 'Agent not available - call back'\n },\n {\n id: '4-3',\n primary: 'Agent not available - stall'\n }\n ]\n }\n];\n\nexport const phrasesMessages = [\n {\n id: '1-1',\n message: 'Ms. Ginger ventura your account balance is $5226.32'\n },\n {\n id: '2-1',\n message: 'My pleasure! Is there anything else I can do for you today?'\n },\n {\n id: '2-2',\n message: 'You are welcome!'\n },\n {\n id: '3-1',\n message:\n \"Ms.Ventura. We do not respond to that kind of language. I'm doing my best to help you. Please be civil.\"\n },\n {\n id: '3-2',\n message: 'Thanks for your patience. I am working on your request. I will be with you shortly.'\n },\n {\n id: '4-1',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n },\n {\n id: '4-2',\n message:\n \"The agent I was looking to transfer you to isn't available. Would it be possible for us to call you when a specialist is available?\"\n },\n {\n id: '4-3',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n }\n];\n\nexport const pagePushList = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'You may also reach us via',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Online Portal',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Contact center',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n }\n];\n\nexport const contextItems: FieldValueListProps['fields'] = [\n {\n id: 'Location',\n name: 'Location',\n value: 'New York, NY',\n variant: 'inline'\n },\n {\n id: 'Initiated from',\n name: 'Initiated from',\n value: 'Uplus.com/Products',\n variant: 'inline'\n },\n {\n id: 'Shopping cart',\n name: 'Shopping cart',\n value: '$155.25',\n variant: 'inline'\n },\n {\n id: 'Items in shopping cart',\n name: 'Items in shopping cart',\n value: 'Product name 01, Product name 02',\n variant: 'inline'\n }\n];\n"]}
1
+ 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{ createUID, FieldValueListProps, MenuProps } from '@pega/cosmos-react-core';\nimport { ChatBodyProps } from '@pega/cosmos-react-social';\n\nexport const BotConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Hi, Welcome to u-plus. How can I help you ?',\n timestamp: '1:44 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:45 PM',\n senderId: 'gingerVentura',\n message: 'Hi, I would like to know the validity of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'You have two policies.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: '1457589, 1473284.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n message: 'Which among these policies do you want to know the validity of?',\n timestamp: '1:45 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:47 PM',\n senderId: 'gingerVentura',\n message: 'Please give me validity of policy with number 1457589.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:48 PM',\n message: 'Policy with number 1457589 is expiring on 12th December, 2023.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:49 PM',\n message: 'Is there anything else that you need help with?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:51 PM',\n senderId: 'gingerVentura',\n message: 'Yes, I would like to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'bot',\n direction: 'in',\n senderId: 'bot1',\n timestamp: '1:52 PM',\n message: 'Sure, I am transferring this chat to the concerned department.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:52 PM',\n message: 'Chat routed to a live agent.'\n }\n];\n\nexport const ClaimsAgentConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:54 PM',\n message: 'John Brown joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Hi Ginger Ventura, I see that you want to know about the claims process.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Please go to link to get detailed information about claims process.',\n timestamp: '1:55 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'UPlus - Claims process'\n }\n ]\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:56 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message:\n 'Hi Ginger Ventura, I am the supervisor. You may also contact the nearest branch for a physical copy of the claims process.',\n timestamp: '1:57 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:57 PM',\n senderId: 'gingerVentura',\n message:\n 'Thanks for the information. I would also like to update the mobile number of my policy.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'John Brown'\n },\n senderId: 'agent1',\n message: 'Sure, I need to transfer you to a specialist to get you the needed help.',\n timestamp: '1:58 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '1:58 PM',\n senderId: 'gingerVentura',\n message: 'Okay.'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '1:59 PM',\n message: 'Transfer request initiated'\n }\n];\nexport const LiveChatConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:01 PM',\n message: 'Edward Green joined the conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Hi Ginger Ventura, Please provide your phone number that needs to be updated.',\n timestamp: '2:02PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:03 PM',\n senderId: 'gingerVentura',\n message: 'Please update the policy with 9812764132.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Your mobile number is updated successfully.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'This number will be used for all communcation regarding your policy',\n timestamp: '2:05 PM',\n status: 'delivered'\n },\n {\n id: createUID(),\n type: 'system',\n timestamp: '2:04 PM',\n message: 'Vernon Lee joined this conversation'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Please download the updated policy',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n },\n {\n id: createUID(),\n name: 'FAQ with detailed terms and conditions of the policy',\n icon: 'document-pdf',\n meta: 'PDF 0.7 MB'\n }\n ],\n timestamp: '2:05 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:06 PM',\n senderId: 'gingerVentura',\n message: 'Thank you'\n }\n];\n\nexport const SimulatedConversation: ChatBodyProps['liveChat'] = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You are welcome, Is there anything else you need help with?',\n timestamp: '2:07 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n timestamp: '2:09 PM',\n senderId: 'gingerVentura',\n message: 'Can you please let me know the information about the newly launched policies?'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'We have new plans in term insurance and health insurance.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Do you want me to share the information on both?',\n timestamp: '2:10 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Yes, please.'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'I am also interested in knowing endowment plans as well.',\n timestamp: '2:11 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Okay, Let me find the relevant information for you.',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'We have a newly launched pension plan as well. Would you be interested in it?',\n timestamp: '2:12 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message:\n 'I am not looking for a pension plan at the moment. However, share the details of this plan also.',\n timestamp: '2:13 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Sure, I share the details in a moment.',\n timestamp: '2:14 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'You can find details of the term insurance in this link',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-promo-1.jpg',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Health insurance details can be found here',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/insurance/offer.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'in',\n avatarInfo: {\n name: 'Vernon Lee'\n },\n senderId: 'agent2',\n message: 'Visit this link for details on pension plan',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://pegasystems.github.io/uplus-wss/retail_bank/index.html',\n thumbnail: 'https://pegasystems.github.io/uplus-wss/retail_bank/img/offer-main.jpg',\n title: 'Ask the expert'\n }\n ],\n timestamp: '2:15 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n senderId: 'agent3',\n message: 'Here are the details of endowment plans',\n attachments: [\n {\n id: createUID(),\n name: 'Policy',\n icon: 'document-pdf',\n meta: 'PDF 1.2 MB',\n thumbnail:\n 'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n }\n ],\n timestamp: '2:16 PM'\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'customer',\n direction: 'in',\n avatarInfo: {\n name: 'Ginger Ventura'\n },\n senderId: 'gingerVentura',\n message: 'Great, Thank you',\n timestamp: '2:17 PM'\n },\n {\n id: createUID(),\n type: 'system',\n message: 'Customer left this conversation',\n timestamp: '2:19 PM'\n }\n];\n\nexport const ChatMockData = {\n chatMessages: SimulatedConversation,\n defaultAttachments: [\n {\n name: 'Policy.doc',\n progress: 100,\n onDelete: () => {}\n },\n {\n name: 'E-Ticket',\n onDelete: () => {}\n }\n ],\n suggestedReplies: [\n {\n id: createUID(),\n message: 'Hello, Good morning Ginger Ventura. How can I help you today',\n confidence: 94\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details',\n confidence: 75\n },\n {\n id: 'suggested_reply_3',\n message: 'Hello! How can I assist you today?',\n confidence: 40\n },\n {\n id: 'suggested_reply_4',\n message: 'Thanks for contacting our support team',\n confidence: 20\n },\n {\n id: createUID(),\n message:\n 'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details.Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that ',\n confidence: 75\n }\n ]\n};\n\nexport const phrasesDisplayNames: MenuProps['items'] = [\n {\n id: '1',\n primary: 'Account',\n items: [\n {\n id: '1-1',\n primary: 'Account balance'\n }\n ]\n },\n {\n id: '2',\n primary: 'Agreement',\n items: [\n {\n id: '2-1',\n primary: 'End of a case/interaction'\n },\n {\n id: '2-2',\n primary: 'Mid interaction'\n }\n ]\n },\n {\n id: '3',\n primary: 'Apologize',\n items: [\n {\n id: '3-1',\n primary: 'Apologize - ask customer to'\n },\n {\n id: '3-2',\n primary: 'Thanks for patience'\n }\n ]\n },\n {\n id: '4',\n primary: 'Ask for transfer',\n items: [\n {\n id: '4-1',\n primary: 'Agent not available'\n },\n {\n id: '4-2',\n primary: 'Agent not available - call back'\n },\n {\n id: '4-3',\n primary: 'Agent not available - stall'\n }\n ]\n }\n];\n\nexport const phrasesMessages = [\n {\n id: '1-1',\n message: 'Ms. Ginger ventura your account balance is $5226.32'\n },\n {\n id: '2-1',\n message: 'My pleasure! Is there anything else I can do for you today?'\n },\n {\n id: '2-2',\n message: 'You are welcome!'\n },\n {\n id: '3-1',\n message:\n \"Ms.Ventura. We do not respond to that kind of language. I'm doing my best to help you. Please be civil.\"\n },\n {\n id: '3-2',\n message: 'Thanks for your patience. I am working on your request. I will be with you shortly.'\n },\n {\n id: '4-1',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n },\n {\n id: '4-2',\n message:\n \"The agent I was looking to transfer you to isn't available. Would it be possible for us to call you when a specialist is available?\"\n },\n {\n id: '4-3',\n message:\n 'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n }\n];\n\nexport const pagePushList = [\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'You may also reach us via',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n thumbnail:\n 'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Online Portal',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n },\n {\n id: createUID(),\n type: 'message',\n senderType: 'agent',\n senderId: 'agent3',\n direction: 'out',\n avatarInfo: {\n name: 'Edward green'\n },\n message: 'Contact center',\n timestamp: '1:45 PM',\n mediaPageLinks: [\n {\n id: createUID(),\n href: 'https://collaborate.pega.com/',\n title: 'Ask the expert'\n }\n ]\n }\n];\n\nexport const contextItems: FieldValueListProps['fields'] = [\n {\n id: 'Location',\n name: 'Location',\n value: 'New York, NY',\n variant: 'inline'\n },\n {\n id: 'Initiated from',\n name: 'Initiated from',\n value: 'Uplus.com/Products',\n variant: 'inline'\n },\n {\n id: 'Shopping cart',\n name: 'Shopping cart',\n value: '$155.25',\n variant: 'inline'\n },\n {\n id: 'Items in shopping cart',\n name: 'Items in shopping cart',\n value: 'Product name 01, Product name 02',\n variant: 'inline'\n }\n];\n"]}
package/package.json CHANGED
@@ -1,6 +1,6 @@
1
1
  {
2
2
  "name": "@pega/cosmos-react-demos",
3
- "version": "4.0.0-dev.19.4",
3
+ "version": "4.0.0-dev.19.5",
4
4
  "repository": {
5
5
  "type": "git",
6
6
  "url": "https://github.com/pegasystems/cosmos-react.git",
@@ -20,14 +20,14 @@
20
20
  "build": "tsc -b"
21
21
  },
22
22
  "dependencies": {
23
- "@pega/cosmos-react-build": "4.0.0-dev.19.4",
24
- "@pega/cosmos-react-condition-builder": "4.0.0-dev.19.4",
25
- "@pega/cosmos-react-core": "4.0.0-dev.19.4",
26
- "@pega/cosmos-react-cs": "4.0.0-dev.19.4",
27
- "@pega/cosmos-react-dnd": "4.0.0-dev.19.4",
28
- "@pega/cosmos-react-rte": "4.0.0-dev.19.4",
29
- "@pega/cosmos-react-social": "4.0.0-dev.19.4",
30
- "@pega/cosmos-react-work": "4.0.0-dev.19.4",
23
+ "@pega/cosmos-react-build": "4.0.0-dev.19.5",
24
+ "@pega/cosmos-react-condition-builder": "4.0.0-dev.19.5",
25
+ "@pega/cosmos-react-core": "4.0.0-dev.19.5",
26
+ "@pega/cosmos-react-cs": "4.0.0-dev.19.5",
27
+ "@pega/cosmos-react-dnd": "4.0.0-dev.19.5",
28
+ "@pega/cosmos-react-rte": "4.0.0-dev.19.5",
29
+ "@pega/cosmos-react-social": "4.0.0-dev.19.5",
30
+ "@pega/cosmos-react-work": "4.0.0-dev.19.5",
31
31
  "@storybook/addon-a11y": "^6.4.19",
32
32
  "@storybook/addon-actions": "^6.4.19",
33
33
  "@storybook/addon-links": "^6.5.16",