@pega/cosmos-react-demos 4.0.0-dev.12.1 → 4.0.0-dev.13.0

package/jsx/cs/InteractionTimer/InteractionTimer.stories.jsx.map

@@ -1 +1 @@
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`${args.interactionType}, ` : ''\n    }goal and 0 seconds passed`,\n    timer: '0:00',\n    slaStage: 'goal',\n    currentProgress: 0,\n    hasNotifications: false\n  });\n\n  useEffect(() => {\n    const latestCreatedAt = new Date().getTime();\n    const timerInterval =\n      args.showTimer &&\n      setInterval(() => {\n        const timeElapsed = (new Date().getTime() - latestCreatedAt) / 1000;\n        const currSlaStage = InteractionTimerSLAMileStones.reduce(\n          (prevValue, currValue, currentIndex, arr) => {\n            if (\n              timeElapsed >= currValue.from &&\n              (timeElapsed <= currValue.to || currentIndex === arr.length - 1)\n            ) {\n              return currentIndex;\n            }\n            return prevValue;\n          },\n          0\n        );\n\n        const hasNotifications = currSlaStage > 0;\n        const formattedDuration = formatDuration(timeElapsed);\n        setTimerState(prev => {\n          return {\n            ...prev,\n            timer: formattedDuration.visual,\n            slaStage: InteractionTimerStages[currSlaStage],\n            currentProgress: Math.floor(\n              Math.min(\n                ((timeElapsed - InteractionTimerSLAMileStones[currSlaStage].from) * 100) /\n                  (InteractionTimerSLAMileStones[currSlaStage].to -\n                    InteractionTimerSLAMileStones[currSlaStage].from),\n                100\n              )\n            ),\n            hasNotifications\n          };\n        });\n      }, 1000);\n\n    const ariaInterval = setInterval(() => {\n      const timeElapsed = (new Date().getTime() - latestCreatedAt) / 1000;\n      const formattedDuration = formatDuration(timeElapsed);\n      setTimerState(prev => {\n        return {\n          ...prev,\n          ariaLabel: `${args.interactionType ? `${args.interactionType}, ` : ''}${\n            prev.slaStage\n          } and ${formattedDuration.ariaLabel}passed${\n            prev.hasNotifications ? ' with new notifications' : ''\n          }`\n        };\n      });\n    }, 15000);\n    if (timerInterval && ariaInterval)\n      return () => {\n        clearInterval(timerInterval);\n        clearInterval(ariaInterval);\n        setTimerState({ ...timerState, timer: '0:00' });\n      };\n  }, [args.hasNotifications, args.showTimer, args.interactionType]);\n\n  return (\n    <InteractionTimer\n      sla={args.showTimer ? timerState.slaStage : args.sla}\n      hasNotifications={args.hasNotifications ? timerState.hasNotifications : false}\n      icon={args.icon}\n      meta={args.showTimer ? timerState.timer : args.meta}\n      progress={timerState.currentProgress}\n      ariaLabel={timerState.ariaLabel}\n    />\n  );\n};\n\nInteractionTimerDemo.args = {\n  hasNotifications: true,\n  icon: 'chat-solid',\n  showTimer: true,\n  meta: 'QR',\n  interactionType: 'Chat interaction'\n};\n\nInteractionTimerDemo.argTypes = {\n  hasNotifications: { control: { type: 'boolean' } },\n  icon: { options: icons, control: { type: 'select', icons: true } },\n  showTimer: { control: { type: 'boolean' } },\n  meta: { control: { type: 'text' } },\n  interactionType: {\n    table: {\n      disable: true\n    }\n  }\n};\n"]}
+{"version":3,"file":"InteractionTimer.stories.jsx","sourceRoot":"","sources":["../../../src/cs/InteractionTimer/InteractionTimer.stories.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,SAAS,EAAE,QAAQ,EAAE,MAAM,OAAO,CAAC;AAE5C,OAAO,EAAE,gBAAgB,EAAyB,MAAM,uBAAuB,CAAC;AAChF,OAAO,EAAE,KAAK,EAAE,UAAU,EAAE,MAAM,yBAAyB,CAAC;AAE5D,OAAO,EACL,cAAc,EACd,6BAA6B,EAC7B,sBAAsB,EACvB,MAAM,0BAA0B,CAAC;AAElC,eAAe;IACb,KAAK,EAAE,mCAAmC;IAC1C,SAAS,EAAE,gBAAgB;CACpB,CAAC;AAQV,MAAM,CAAC,MAAM,oBAAoB,GAAsC,CACrE,IAAgC,EAChC,EAAE;IACF,MAAM,CAAC,UAAU,EAAE,aAAa,CAAC,GAAG,QAAQ,CAOzC;QACD,eAAe,EAAE,GACf,IAAI,CAAC,eAAe,CAAC,CAAC,CAAC,GAAG,IAAI,CAAC,eAAe,IAAI,CAAC,CAAC,CAAC,EACvD,2BAA2B;QAC3B,KAAK,EAAE,MAAM;QACb,QAAQ,EAAE,MAAM;QAChB,eAAe,EAAE,CAAC;QAClB,gBAAgB,EAAE,KAAK;QACvB,SAAS,EAAE,EAAE;KACd,CAAC,CAAC;IACH,MAAM,EAAE,cAAc,EAAE,GAAG,UAAU,EAAE,CAAC;IAExC,SAAS,CAAC,GAAG,EAAE;QACb,MAAM,eAAe,GAAG,IAAI,IAAI,EAAE,CAAC,OAAO,EAAE,CAAC;QAC7C,MAAM,aAAa,GACjB,IAAI,CAAC,SAAS;YACd,WAAW,CAAC,GAAG,EAAE;gBACf,MAAM,WAAW,GAAG,CAAC,IAAI,IAAI,EAAE,CAAC,OAAO,EAAE,GAAG,eAAe,CAAC,GAAG,IAAI,CAAC;gBACpE,MAAM,YAAY,GAAG,6BAA6B,CAAC,MAAM,CACvD,CAAC,SAAS,EAAE,SAAS,EAAE,YAAY,EAAE,GAAG,EAAE,EAAE;oBAC1C,IACE,WAAW,IAAI,SAAS,CAAC,IAAI;wBAC7B,CAAC,WAAW,IAAI,SAAS,CAAC,EAAE,IAAI,YAAY,KAAK,GAAG,CAAC,MAAM,GAAG,CAAC,CAAC,EAChE;wBACA,OAAO,YAAY,CAAC;qBACrB;oBACD,OAAO,SAAS,CAAC;gBACnB,CAAC,EACD,CAAC,CACF,CAAC;gBAEF,MAAM,gBAAgB,GAAG,YAAY,GAAG,CAAC,CAAC;gBAC1C,MAAM,iBAAiB,GAAG,cAAc,CAAC,WAAW,CAAC,CAAC;gBACtD,aAAa,CAAC,IAAI,CAAC,EAAE;oBACnB,OAAO;wBACL,GAAG,IAAI;wBACP,KAAK,EAAE,iBAAiB,CAAC,MAAM;wBAC/B,SAAS,EAAE,GAAG,IAAI,CAAC,eAAe,CAAC,CAAC,CAAC,GAAG,IAAI,CAAC,eAAe,IAAI,CAAC,CAAC,CAAC,EAAE,GACnE,iBAAiB,CAAC,SACpB,EAAE;wBACF,QAAQ,EAAE,sBAAsB,CAAC,YAAY,CAAC;wBAC9C,eAAe,EAAE,IAAI,CAAC,KAAK,CACzB,IAAI,CAAC,GAAG,CACN,CAAC,CAAC,WAAW,GAAG,6BAA6B,CAAC,YAAY,CAAC,CAAC,IAAI,CAAC,GAAG,GAAG,CAAC;4BACtE,CAAC,6BAA6B,CAAC,YAAY,CAAC,CAAC,EAAE;gCAC7C,6BAA6B,CAAC,YAAY,CAAC,CAAC,IAAI,CAAC,EACrD,GAAG,CACJ,CACF;wBACD,gBAAgB;qBACjB,CAAC;gBACJ,CAAC,CAAC,CAAC;YACL,CAAC,EAAE,IAAI,CAAC,CAAC;QAEX,MAAM,YAAY,GAAG,WAAW,CAAC,GAAG,EAAE;YACpC,MAAM,WAAW,GAAG,CAAC,IAAI,IAAI,EAAE,CAAC,OAAO,EAAE,GAAG,eAAe,CAAC,GAAG,IAAI,CAAC;YACpE,MAAM,iBAAiB,GAAG,cAAc,CAAC,WAAW,CAAC,CAAC;YACtD,aAAa,CAAC,IAAI,CAAC,EAAE;gBACnB,OAAO;oBACL,GAAG,IAAI;oBACP,eAAe,EAAE,GAAG,IAAI,CAAC,eAAe,CAAC,CAAC,CAAC,GAAG,IAAI,CAAC,eAAe,IAAI,CAAC,CAAC,CAAC,EAAE,GACzE,IAAI,CAAC,QACP,QAAQ,iBAAiB,CAAC,SAAS,SACjC,IAAI,CAAC,gBAAgB,CAAC,CAAC,CAAC,yBAAyB,CAAC,CAAC,CAAC,EACtD,EAAE;iBACH,CAAC;YACJ,CAAC,CAAC,CAAC;QACL,CAAC,EAAE,KAAK,CAAC,CAAC;QAEV,IAAI,aAAa,IAAI,YAAY;YAC/B,OAAO,GAAG,EAAE;gBACV,aAAa,CAAC,aAAa,CAAC,CAAC;gBAC7B,aAAa,CAAC,YAAY,CAAC,CAAC;gBAC5B,aAAa,CAAC,EAAE,GAAG,UAAU,EAAE,KAAK,EAAE,MAAM,EAAE,CAAC,CAAC;YAClD,CAAC,CAAC;IACN,CAAC,EAAE,CAAC,IAAI,CAAC,gBAAgB,EAAE,IAAI,CAAC,SAAS,EAAE,IAAI,CAAC,eAAe,CAAC,CAAC,CAAC;IAElE,SAAS,CAAC,GAAG,EAAE;QACb,IAAI,UAAU,CAAC,eAAe;YAAE,cAAc,CAAC,EAAE,OAAO,EAAE,UAAU,CAAC,eAAe,EAAE,CAAC,CAAC;IAC1F,CAAC,EAAE,CAAC,UAAU,CAAC,eAAe,CAAC,CAAC,CAAC;IAEjC,OAAO,CACL,CAAC,gBAAgB,CACf,EAAE,CAAC,CAAC,IAAI,CAAC,EAAE,CAAC,CACZ,GAAG,CAAC,CAAC,IAAI,CAAC,SAAS,CAAC,CAAC,CAAC,UAAU,CAAC,QAAQ,CAAC,CAAC,CAAC,IAAI,CAAC,GAAG,CAAC,CACrD,gBAAgB,CAAC,CAAC,IAAI,CAAC,gBAAgB,CAAC,CAAC,CAAC,UAAU,CAAC,gBAAgB,CAAC,CAAC,CAAC,KAAK,CAAC,CAC9E,IAAI,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,CAChB,IAAI,CAAC,CAAC,IAAI,CAAC,SAAS,CAAC,CAAC,CAAC,UAAU,CAAC,KAAK,CAAC,CAAC,CAAC,IAAI,CAAC,IAAI,CAAC,CACpD,QAAQ,CAAC,CAAC,UAAU,CAAC,eAAe,CAAC,CACrC,SAAS,CAAC,CAAC,UAAU,CAAC,SAAS,CAAC,EAChC,CACH,CAAC;AACJ,CAAC,CAAC;AAEF,oBAAoB,CAAC,IAAI,GAAG;IAC1B,gBAAgB,EAAE,IAAI;IACtB,IAAI,EAAE,YAAY;IAClB,SAAS,EAAE,IAAI;IACf,IAAI,EAAE,IAAI;IACV,eAAe,EAAE,kBAAkB;CACpC,CAAC;AAEF,oBAAoB,CAAC,QAAQ,GAAG;IAC9B,gBAAgB,EAAE,EAAE,OAAO,EAAE,EAAE,IAAI,EAAE,SAAS,EAAE,EAAE;IAClD,IAAI,EAAE,EAAE,OAAO,EAAE,KAAK,EAAE,OAAO,EAAE,EAAE,IAAI,EAAE,QAAQ,EAAE,KAAK,EAAE,IAAI,EAAE,EAAE;IAClE,SAAS,EAAE,EAAE,OAAO,EAAE,EAAE,IAAI,EAAE,SAAS,EAAE,EAAE;IAC3C,IAAI,EAAE,EAAE,OAAO,EAAE,EAAE,IAAI,EAAE,MAAM,EAAE,EAAE;IACnC,eAAe,EAAE;QACf,KAAK,EAAE;YACL,OAAO,EAAE,IAAI;SACd;KACF;CACF,CAAC","sourcesContent":["import { Meta, Story } from '@storybook/react';\nimport { useEffect, useState } from 'react';\n\nimport { InteractionTimer, InteractionTimerProps } from '@pega/cosmos-react-cs';\nimport { icons, useLiveLog } from '@pega/cosmos-react-core';\n\nimport {\n  formatDuration,\n  InteractionTimerSLAMileStones,\n  InteractionTimerStages\n} from './InteractionTimer.mocks';\n\nexport default {\n  title: 'Customer Service/InteractionTimer',\n  component: InteractionTimer\n} as Meta;\n\nexport interface InteractionTimerStoryProps extends InteractionTimerProps {\n  id?: string;\n  showTimer?: boolean;\n  interactionType?: string;\n}\n\nexport const InteractionTimerDemo: Story<InteractionTimerStoryProps> = (\n  args: InteractionTimerStoryProps\n) => {\n  const [timerState, setTimerState] = useState<{\n    timer: string;\n    ariaLabel: string;\n    slaStage: InteractionTimerProps['sla'];\n    currentProgress: number;\n    hasNotifications: boolean;\n    slaAnnouncement: string;\n  }>({\n    slaAnnouncement: `${\n      args.interactionType ? `${args.interactionType}, ` : ''\n    }goal and 0 seconds passed`,\n    timer: '0:00',\n    slaStage: 'goal',\n    currentProgress: 0,\n    hasNotifications: false,\n    ariaLabel: ''\n  });\n  const { announcePolite } = useLiveLog();\n\n  useEffect(() => {\n    const latestCreatedAt = new Date().getTime();\n    const timerInterval =\n      args.showTimer &&\n      setInterval(() => {\n        const timeElapsed = (new Date().getTime() - latestCreatedAt) / 1000;\n        const currSlaStage = InteractionTimerSLAMileStones.reduce(\n          (prevValue, currValue, currentIndex, arr) => {\n            if (\n              timeElapsed >= currValue.from &&\n              (timeElapsed <= currValue.to || currentIndex === arr.length - 1)\n            ) {\n              return currentIndex;\n            }\n            return prevValue;\n          },\n          0\n        );\n\n        const hasNotifications = currSlaStage > 0;\n        const formattedDuration = formatDuration(timeElapsed);\n        setTimerState(prev => {\n          return {\n            ...prev,\n            timer: formattedDuration.visual,\n            ariaLabel: `${args.interactionType ? `${args.interactionType}, ` : ''}${\n              formattedDuration.ariaLabel\n            }`,\n            slaStage: InteractionTimerStages[currSlaStage],\n            currentProgress: Math.floor(\n              Math.min(\n                ((timeElapsed - InteractionTimerSLAMileStones[currSlaStage].from) * 100) /\n                  (InteractionTimerSLAMileStones[currSlaStage].to -\n                    InteractionTimerSLAMileStones[currSlaStage].from),\n                100\n              )\n            ),\n            hasNotifications\n          };\n        });\n      }, 1000);\n\n    const ariaInterval = setInterval(() => {\n      const timeElapsed = (new Date().getTime() - latestCreatedAt) / 1000;\n      const formattedDuration = formatDuration(timeElapsed);\n      setTimerState(prev => {\n        return {\n          ...prev,\n          slaAnnouncement: `${args.interactionType ? `${args.interactionType}, ` : ''}${\n            prev.slaStage\n          } and ${formattedDuration.ariaLabel}passed${\n            prev.hasNotifications ? ' with new notifications' : ''\n          }`\n        };\n      });\n    }, 15000);\n\n    if (timerInterval && ariaInterval)\n      return () => {\n        clearInterval(timerInterval);\n        clearInterval(ariaInterval);\n        setTimerState({ ...timerState, timer: '0:00' });\n      };\n  }, [args.hasNotifications, args.showTimer, args.interactionType]);\n\n  useEffect(() => {\n    if (timerState.slaAnnouncement) announcePolite({ message: timerState.slaAnnouncement });\n  }, [timerState.slaAnnouncement]);\n\n  return (\n    <InteractionTimer\n      id={args.id}\n      sla={args.showTimer ? timerState.slaStage : args.sla}\n      hasNotifications={args.hasNotifications ? timerState.hasNotifications : false}\n      icon={args.icon}\n      meta={args.showTimer ? timerState.timer : args.meta}\n      progress={timerState.currentProgress}\n      ariaLabel={timerState.ariaLabel}\n    />\n  );\n};\n\nInteractionTimerDemo.args = {\n  hasNotifications: true,\n  icon: 'chat-solid',\n  showTimer: true,\n  meta: 'QR',\n  interactionType: 'Chat interaction'\n};\n\nInteractionTimerDemo.argTypes = {\n  hasNotifications: { control: { type: 'boolean' } },\n  icon: { options: icons, control: { type: 'select', icons: true } },\n  showTimer: { control: { type: 'boolean' } },\n  meta: { control: { type: 'text' } },\n  interactionType: {\n    table: {\n      disable: true\n    }\n  }\n};\n"]}

package/jsx/social/Chat/Chat.mocks.d.ts

@@ -6,10 +6,17 @@ export declare const LiveChatConversation: ChatBodyProps['liveChat'];
 export declare const SimulatedConversation: ChatBodyProps['liveChat'];
 export declare const ChatMockData: {
     chatMessages: import("@pega/cosmos-react-social").ChatBodyListItemProps[];
-    defaultAttachments: {
-        id: string;
+    defaultAttachments: ({
         name: string;
-    }[];
+        progress: number;
+        onDelete: () => void;
+        thumbnail?: undefined;
+    } | {
+        name: string;
+        thumbnail: string;
+        onDelete: () => void;
+        progress?: undefined;
+    })[];
     suggestedReplies: {
         id: string;
         message: string;

package/jsx/social/Chat/Chat.mocks.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Chat.mocks.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,EAAa,uBAAuB,EAAE,SAAS,EAAE,MAAM,yBAAyB,CAAC;AACxF,OAAO,EAAE,aAAa,EAAE,MAAM,2BAA2B,CAAC;AAE1D,eAAO,MAAM,eAAe,EAAE,aAAa,CAAC,UAAU,CAwGrD,CAAC;AAEF,eAAO,MAAM,uBAAuB,EAAE,aAAa,CAAC,UAAU,CAqG7D,CAAC;AACF,eAAO,MAAM,oBAAoB,EAAE,aAAa,CAAC,UAAU,CAqG1D,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,aAAa,CAAC,UAAU,CAqN3D,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;CAyBxB,CAAC;AAEF,eAAO,MAAM,mBAAmB,EAAE,SAAS,CAAC,OAAO,CAyDlD,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAqC3B,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA4DxB,CAAC;AAEF,eAAO,MAAM,YAAY,EAAE,uBAAuB,EAyBjD,CAAC"}
+{"version":3,"file":"Chat.mocks.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,EAAa,uBAAuB,EAAE,SAAS,EAAE,MAAM,yBAAyB,CAAC;AACxF,OAAO,EAAE,aAAa,EAAE,MAAM,2BAA2B,CAAC;AAE1D,eAAO,MAAM,eAAe,EAAE,aAAa,CAAC,UAAU,CAwGrD,CAAC;AAEF,eAAO,MAAM,uBAAuB,EAAE,aAAa,CAAC,UAAU,CAqG7D,CAAC;AACF,eAAO,MAAM,oBAAoB,EAAE,aAAa,CAAC,UAAU,CAqG1D,CAAC;AAEF,eAAO,MAAM,qBAAqB,EAAE,aAAa,CAAC,UAAU,CA2N3D,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;CA2BxB,CAAC;AAEF,eAAO,MAAM,mBAAmB,EAAE,SAAS,CAAC,OAAO,CAyDlD,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAqC3B,CAAC;AAEF,eAAO,MAAM,YAAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;IA4DxB,CAAC;AAEF,eAAO,MAAM,YAAY,EAAE,uBAAuB,EAyBjD,CAAC"}

package/jsx/social/Chat/Chat.mocks.js

@@ -514,18 +514,26 @@ export const SimulatedConversation = [
         senderId: 'gingerVentura',
         message: 'Great, Thank you',
         timestamp: '2:17 PM'
+    },
+    {
+        id: createUID(),
+        type: 'system',
+        message: 'Customer left this conversation',
+        timestamp: '2:19 PM'
     }
 ];
 export const ChatMockData = {
     chatMessages: SimulatedConversation,
     defaultAttachments: [
         {
-            id: createUID(),
-            name: '03/2020 statement.pdf'
+            name: 'Policy.doc',
+            progress: 100,
+            onDelete: () => { }
         },
         {
-            id: createUID(),
-            name: 'Policy T&C.pdf'
+            name: 'E-Ticket',
+            thumbnail: 'https://pbs.twimg.com/media/ENNN5PAXkAE-hag.jpg',
+            onDelete: () => { }
         }
     ],
     suggestedReplies: [

package/jsx/social/Chat/Chat.mocks.js.map

@@ -1 +1 @@
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{ createUID, FieldValueListItemProps, MenuProps } from '@pega/cosmos-react-core';\nimport { ChatBodyProps } from '@pega/cosmos-react-social';\n\nexport const BotConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: 'Hi, Welcome to u-plus. How can I help you ?',\n    timestamp: '1:44 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:45 PM',\n    senderId: 'gingerVentura',\n    message: 'Hi, I would like to know the validity of my policy.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: 'You have two policies.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: '1457589, 1473284.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: 'Which among these policies do you want to know the validity of?',\n    timestamp: '1:45 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:47 PM',\n    senderId: 'gingerVentura',\n    message: 'Please give me validity of policy with number 1457589.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    timestamp: '1:48 PM',\n    message: 'Policy with number 1457589 is expiring on 12th December, 2023.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    timestamp: '1:49 PM',\n    message: 'Is there anything else that you need help with?'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:51 PM',\n    senderId: 'gingerVentura',\n    message: 'Yes, I would like to know about the claims process.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    timestamp: '1:52 PM',\n    message: 'Sure, I am transferring this chat to the concerned department.'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:52 PM',\n    message: 'Chat routed to a live agent.'\n  }\n];\n\nexport const ClaimsAgentConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:54 PM',\n    message: 'John Brown joined this conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'John Brown'\n    },\n    senderId: 'agent1',\n    message: 'Hi Ginger Ventura, I see that you want to know about the claims process.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'John Brown'\n    },\n    senderId: 'agent1',\n    message: 'Please go to link to get detailed information about claims process.',\n    timestamp: '1:55 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        thumbnail:\n          'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n        title: 'UPlus - Claims process'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:56 PM',\n    message: 'Vernon Lee joined this conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message:\n      'Hi Ginger Ventura, I am the supervisor. You may also contact the nearest branch for a physical copy of the claims process.',\n    timestamp: '1:57 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:57 PM',\n    senderId: 'gingerVentura',\n    message:\n      'Thanks for the information. I would also like to update the mobile number of my policy.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'John Brown'\n    },\n    senderId: 'agent1',\n    message: 'Sure, I need to transfer you to a specialist to get you the needed help.',\n    timestamp: '1:58 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:58 PM',\n    senderId: 'gingerVentura',\n    message: 'Okay.'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:59 PM',\n    message: 'Transfer request initiated'\n  }\n];\nexport const LiveChatConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '2:01 PM',\n    message: 'Edward Green joined the conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Hi Ginger Ventura, Please provide your phone number that needs to be updated.',\n    timestamp: '2:02PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '2:03 PM',\n    senderId: 'gingerVentura',\n    message: 'Please update the policy with 9812764132.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Your mobile number is updated successfully.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'This number will be used for all communcation regarding your policy',\n    timestamp: '2:05 PM',\n    status: 'delivered'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '2:04 PM',\n    message: 'Vernon Lee joined this conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'Please download the updated policy',\n    attachments: [\n      {\n        id: createUID(),\n        name: 'Policy',\n        icon: 'document-pdf',\n        meta: 'PDF 1.2 MB',\n        thumbnail:\n          'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n      },\n      {\n        id: createUID(),\n        name: 'FAQ with detailed terms and conditions of the policy',\n        icon: 'document-pdf',\n        meta: 'PDF 0.7 MB'\n      }\n    ],\n    timestamp: '2:05 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '2:06 PM',\n    senderId: 'gingerVentura',\n    message: 'Thank you'\n  }\n];\n\nexport const SimulatedConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'You are welcome, Is there anything else you need help with?',\n    timestamp: '2:07 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '2:09 PM',\n    senderId: 'gingerVentura',\n    message: 'Can you please let me know the information about the newly launched policies?'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'We have new plans in term insurance and health insurance.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Do you want me to share the information on both?',\n    timestamp: '2:10 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message: 'Yes, please.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message: 'I am also interested in knowing endowment plans as well.',\n    timestamp: '2:11 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Okay, Let me find the relevant information for you.',\n    timestamp: '2:12 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'We have a newly launched pension plan as well. Would you be interested in it?',\n    timestamp: '2:12 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message:\n      'I am not looking for a pension plan at the moment. However, share the details of this plan also.',\n    timestamp: '2:13 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'Sure, I share the details in a moment.',\n    timestamp: '2:14 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'You can find details of the term insurance in this link',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://pegasystems.github.io/uplus-wss/insurance/index.html',\n        thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-promo-1.jpg',\n        title: 'Ask the expert'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Health insurance details can be found here',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://pegasystems.github.io/uplus-wss/insurance/offer.html',\n        thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-main.jpg',\n        title: 'Ask the expert'\n      }\n    ],\n    timestamp: '2:15 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'Visit this link for details on pension plan',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://pegasystems.github.io/uplus-wss/retail_bank/index.html',\n        thumbnail: 'https://pegasystems.github.io/uplus-wss/retail_bank/img/offer-main.jpg',\n        title: 'Ask the expert'\n      }\n    ],\n    timestamp: '2:15 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Here are the details of endowment plans',\n    attachments: [\n      {\n        id: createUID(),\n        name: 'Policy',\n        icon: 'document-pdf',\n        meta: 'PDF 1.2 MB',\n        thumbnail:\n          'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n      }\n    ],\n    timestamp: '2:16 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message: 'Great, Thank you',\n    timestamp: '2:17 PM'\n  }\n];\n\nexport const ChatMockData = {\n  chatMessages: SimulatedConversation,\n  defaultAttachments: [\n    {\n      id: createUID(),\n      name: '03/2020 statement.pdf'\n    },\n    {\n      id: createUID(),\n      name: 'Policy T&C.pdf'\n    }\n  ],\n  suggestedReplies: [\n    {\n      id: createUID(),\n      message: 'Hello, Good morning Ginger Ventura. How can I help you today',\n      confidence: 94\n    },\n    {\n      id: createUID(),\n      message:\n        'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details',\n      confidence: 75\n    }\n  ]\n};\n\nexport const phrasesDisplayNames: MenuProps['items'] = [\n  {\n    id: '1',\n    primary: 'Account',\n    items: [\n      {\n        id: '1-1',\n        primary: 'Account balance'\n      }\n    ]\n  },\n  {\n    id: '2',\n    primary: 'Agreement',\n    items: [\n      {\n        id: '2-1',\n        primary: 'End of a case/interaction'\n      },\n      {\n        id: '2-2',\n        primary: 'Mid interaction'\n      }\n    ]\n  },\n  {\n    id: '3',\n    primary: 'Apologize',\n    items: [\n      {\n        id: '3-1',\n        primary: 'Apologize - ask customer to'\n      },\n      {\n        id: '3-2',\n        primary: 'Thanks for patience'\n      }\n    ]\n  },\n  {\n    id: '4',\n    primary: 'Ask for transfer',\n    items: [\n      {\n        id: '4-1',\n        primary: 'Agent not available'\n      },\n      {\n        id: '4-2',\n        primary: 'Agent not available - call back'\n      },\n      {\n        id: '4-3',\n        primary: 'Agent not available - stall'\n      }\n    ]\n  }\n];\n\nexport const phrasesMessages = [\n  {\n    id: '1-1',\n    message: 'Ms. Ginger ventura your account balance is $5226.32'\n  },\n  {\n    id: '2-1',\n    message: 'My pleasure! Is there anything else I can do for you today?'\n  },\n  {\n    id: '2-2',\n    message: 'You are welcome!'\n  },\n  {\n    id: '3-1',\n    message:\n      \"Ms.Ventura. We do not respond to that kind of language. I'm doing my best to help you. Please be civil.\"\n  },\n  {\n    id: '3-2',\n    message: 'Thanks for your patience. I am working on your request. I will be with you shortly.'\n  },\n  {\n    id: '4-1',\n    message:\n      'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n  },\n  {\n    id: '4-2',\n    message:\n      \"The agent I was looking to transfer you to isn't available. Would it be possible for us to call you when a specialist is available?\"\n  },\n  {\n    id: '4-3',\n    message:\n      'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n  }\n];\n\nexport const pagePushList = [\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    senderId: 'agent3',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    message: 'You may also reach us via',\n    timestamp: '1:45 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        thumbnail:\n          'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n        title: 'Ask the expert'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    senderId: 'agent3',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    message: 'Online Portal',\n    timestamp: '1:45 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        title: 'Ask the expert'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    senderId: 'agent3',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    message: 'Contact center',\n    timestamp: '1:45 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        title: 'Ask the expert'\n      }\n    ]\n  }\n];\n\nexport const contextItems: FieldValueListItemProps[] = [\n  {\n    id: 'Location',\n    name: 'Location',\n    value: 'New York, NY',\n    variant: 'inline'\n  },\n  {\n    id: 'Initiated from',\n    name: 'Initiated from',\n    value: 'Uplus.com/Products',\n    variant: 'inline'\n  },\n  {\n    id: 'Shopping cart',\n    name: 'Shopping cart',\n    value: '$155.25',\n    variant: 'inline'\n  },\n  {\n    id: 'Items in shopping cart',\n    name: 'Items in shopping cart',\n    value: 'Product name 01, Product name 02',\n    variant: 'inline'\n  }\n];\n"]}
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{ createUID, FieldValueListItemProps, MenuProps } from '@pega/cosmos-react-core';\nimport { ChatBodyProps } from '@pega/cosmos-react-social';\n\nexport const BotConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: 'Hi, Welcome to u-plus. How can I help you ?',\n    timestamp: '1:44 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:45 PM',\n    senderId: 'gingerVentura',\n    message: 'Hi, I would like to know the validity of my policy.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: 'You have two policies.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: '1457589, 1473284.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    message: 'Which among these policies do you want to know the validity of?',\n    timestamp: '1:45 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:47 PM',\n    senderId: 'gingerVentura',\n    message: 'Please give me validity of policy with number 1457589.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    timestamp: '1:48 PM',\n    message: 'Policy with number 1457589 is expiring on 12th December, 2023.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    timestamp: '1:49 PM',\n    message: 'Is there anything else that you need help with?'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:51 PM',\n    senderId: 'gingerVentura',\n    message: 'Yes, I would like to know about the claims process.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'bot',\n    direction: 'in',\n    senderId: 'bot1',\n    timestamp: '1:52 PM',\n    message: 'Sure, I am transferring this chat to the concerned department.'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:52 PM',\n    message: 'Chat routed to a live agent.'\n  }\n];\n\nexport const ClaimsAgentConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:54 PM',\n    message: 'John Brown joined this conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'John Brown'\n    },\n    senderId: 'agent1',\n    message: 'Hi Ginger Ventura, I see that you want to know about the claims process.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'John Brown'\n    },\n    senderId: 'agent1',\n    message: 'Please go to link to get detailed information about claims process.',\n    timestamp: '1:55 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        thumbnail:\n          'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n        title: 'UPlus - Claims process'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:56 PM',\n    message: 'Vernon Lee joined this conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message:\n      'Hi Ginger Ventura, I am the supervisor. You may also contact the nearest branch for a physical copy of the claims process.',\n    timestamp: '1:57 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:57 PM',\n    senderId: 'gingerVentura',\n    message:\n      'Thanks for the information. I would also like to update the mobile number of my policy.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'John Brown'\n    },\n    senderId: 'agent1',\n    message: 'Sure, I need to transfer you to a specialist to get you the needed help.',\n    timestamp: '1:58 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '1:58 PM',\n    senderId: 'gingerVentura',\n    message: 'Okay.'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '1:59 PM',\n    message: 'Transfer request initiated'\n  }\n];\nexport const LiveChatConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '2:01 PM',\n    message: 'Edward Green joined the conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Hi Ginger Ventura, Please provide your phone number that needs to be updated.',\n    timestamp: '2:02PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '2:03 PM',\n    senderId: 'gingerVentura',\n    message: 'Please update the policy with 9812764132.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Your mobile number is updated successfully.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'This number will be used for all communcation regarding your policy',\n    timestamp: '2:05 PM',\n    status: 'delivered'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    timestamp: '2:04 PM',\n    message: 'Vernon Lee joined this conversation'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'Please download the updated policy',\n    attachments: [\n      {\n        id: createUID(),\n        name: 'Policy',\n        icon: 'document-pdf',\n        meta: 'PDF 1.2 MB',\n        thumbnail:\n          'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n      },\n      {\n        id: createUID(),\n        name: 'FAQ with detailed terms and conditions of the policy',\n        icon: 'document-pdf',\n        meta: 'PDF 0.7 MB'\n      }\n    ],\n    timestamp: '2:05 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '2:06 PM',\n    senderId: 'gingerVentura',\n    message: 'Thank you'\n  }\n];\n\nexport const SimulatedConversation: ChatBodyProps['liveChat'] = [\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'You are welcome, Is there anything else you need help with?',\n    timestamp: '2:07 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    timestamp: '2:09 PM',\n    senderId: 'gingerVentura',\n    message: 'Can you please let me know the information about the newly launched policies?'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'We have new plans in term insurance and health insurance.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Do you want me to share the information on both?',\n    timestamp: '2:10 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message: 'Yes, please.'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message: 'I am also interested in knowing endowment plans as well.',\n    timestamp: '2:11 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Okay, Let me find the relevant information for you.',\n    timestamp: '2:12 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'We have a newly launched pension plan as well. Would you be interested in it?',\n    timestamp: '2:12 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message:\n      'I am not looking for a pension plan at the moment. However, share the details of this plan also.',\n    timestamp: '2:13 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'Sure, I share the details in a moment.',\n    timestamp: '2:14 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'You can find details of the term insurance in this link',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://pegasystems.github.io/uplus-wss/insurance/index.html',\n        thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-promo-1.jpg',\n        title: 'Ask the expert'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Health insurance details can be found here',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://pegasystems.github.io/uplus-wss/insurance/offer.html',\n        thumbnail: 'https://pegasystems.github.io/uplus-wss/insurance/img/offer-main.jpg',\n        title: 'Ask the expert'\n      }\n    ],\n    timestamp: '2:15 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Vernon Lee'\n    },\n    senderId: 'agent2',\n    message: 'Visit this link for details on pension plan',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://pegasystems.github.io/uplus-wss/retail_bank/index.html',\n        thumbnail: 'https://pegasystems.github.io/uplus-wss/retail_bank/img/offer-main.jpg',\n        title: 'Ask the expert'\n      }\n    ],\n    timestamp: '2:15 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    senderId: 'agent3',\n    message: 'Here are the details of endowment plans',\n    attachments: [\n      {\n        id: createUID(),\n        name: 'Policy',\n        icon: 'document-pdf',\n        meta: 'PDF 1.2 MB',\n        thumbnail:\n          'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg'\n      }\n    ],\n    timestamp: '2:16 PM'\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'customer',\n    direction: 'in',\n    avatarInfo: {\n      name: 'Ginger Ventura'\n    },\n    senderId: 'gingerVentura',\n    message: 'Great, Thank you',\n    timestamp: '2:17 PM'\n  },\n  {\n    id: createUID(),\n    type: 'system',\n    message: 'Customer left this conversation',\n    timestamp: '2:19 PM'\n  }\n];\n\nexport const ChatMockData = {\n  chatMessages: SimulatedConversation,\n  defaultAttachments: [\n    {\n      name: 'Policy.doc',\n      progress: 100,\n      onDelete: () => {}\n    },\n    {\n      name: 'E-Ticket',\n      thumbnail: 'https://pbs.twimg.com/media/ENNN5PAXkAE-hag.jpg',\n      onDelete: () => {}\n    }\n  ],\n  suggestedReplies: [\n    {\n      id: createUID(),\n      message: 'Hello, Good morning Ginger Ventura. How can I help you today',\n      confidence: 94\n    },\n    {\n      id: createUID(),\n      message:\n        'Sorry to hear that. I will surely help you resolve the issue. Can you please provide the policy id, so that I can get more details',\n      confidence: 75\n    }\n  ]\n};\n\nexport const phrasesDisplayNames: MenuProps['items'] = [\n  {\n    id: '1',\n    primary: 'Account',\n    items: [\n      {\n        id: '1-1',\n        primary: 'Account balance'\n      }\n    ]\n  },\n  {\n    id: '2',\n    primary: 'Agreement',\n    items: [\n      {\n        id: '2-1',\n        primary: 'End of a case/interaction'\n      },\n      {\n        id: '2-2',\n        primary: 'Mid interaction'\n      }\n    ]\n  },\n  {\n    id: '3',\n    primary: 'Apologize',\n    items: [\n      {\n        id: '3-1',\n        primary: 'Apologize - ask customer to'\n      },\n      {\n        id: '3-2',\n        primary: 'Thanks for patience'\n      }\n    ]\n  },\n  {\n    id: '4',\n    primary: 'Ask for transfer',\n    items: [\n      {\n        id: '4-1',\n        primary: 'Agent not available'\n      },\n      {\n        id: '4-2',\n        primary: 'Agent not available - call back'\n      },\n      {\n        id: '4-3',\n        primary: 'Agent not available - stall'\n      }\n    ]\n  }\n];\n\nexport const phrasesMessages = [\n  {\n    id: '1-1',\n    message: 'Ms. Ginger ventura your account balance is $5226.32'\n  },\n  {\n    id: '2-1',\n    message: 'My pleasure! Is there anything else I can do for you today?'\n  },\n  {\n    id: '2-2',\n    message: 'You are welcome!'\n  },\n  {\n    id: '3-1',\n    message:\n      \"Ms.Ventura. We do not respond to that kind of language. I'm doing my best to help you. Please be civil.\"\n  },\n  {\n    id: '3-2',\n    message: 'Thanks for your patience. I am working on your request. I will be with you shortly.'\n  },\n  {\n    id: '4-1',\n    message:\n      'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n  },\n  {\n    id: '4-2',\n    message:\n      \"The agent I was looking to transfer you to isn't available. Would it be possible for us to call you when a specialist is available?\"\n  },\n  {\n    id: '4-3',\n    message:\n      'It looks like the agent we were looking to transfer you to will not be available. One moment please while I see whether someone else can assist.'\n  }\n];\n\nexport const pagePushList = [\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    senderId: 'agent3',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    message: 'You may also reach us via',\n    timestamp: '1:45 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        thumbnail:\n          'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n        title: 'Ask the expert'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    senderId: 'agent3',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    message: 'Online Portal',\n    timestamp: '1:45 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        title: 'Ask the expert'\n      }\n    ]\n  },\n  {\n    id: createUID(),\n    type: 'message',\n    senderType: 'agent',\n    senderId: 'agent3',\n    direction: 'out',\n    avatarInfo: {\n      name: 'Edward green'\n    },\n    message: 'Contact center',\n    timestamp: '1:45 PM',\n    mediaPageLinks: [\n      {\n        id: createUID(),\n        href: 'https://collaborate.pega.com/',\n        title: 'Ask the expert'\n      }\n    ]\n  }\n];\n\nexport const contextItems: FieldValueListItemProps[] = [\n  {\n    id: 'Location',\n    name: 'Location',\n    value: 'New York, NY',\n    variant: 'inline'\n  },\n  {\n    id: 'Initiated from',\n    name: 'Initiated from',\n    value: 'Uplus.com/Products',\n    variant: 'inline'\n  },\n  {\n    id: 'Shopping cart',\n    name: 'Shopping cart',\n    value: '$155.25',\n    variant: 'inline'\n  },\n  {\n    id: 'Items in shopping cart',\n    name: 'Items in shopping cart',\n    value: 'Product name 01, Product name 02',\n    variant: 'inline'\n  }\n];\n"]}

package/jsx/social/Chat/Chat.stories.d.ts

@@ -40,6 +40,7 @@ interface StandardChatProps {
     defaultMessage?: string;
     maxLength?: number;
     loading?: boolean;
+    typingIndicator?: boolean;
 }
 export declare const StandardChat: Story<StandardChatProps>;
 //# sourceMappingURL=Chat.stories.d.ts.map

package/jsx/social/Chat/Chat.stories.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"Chat.stories.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.stories.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAE/C,OAAO,EA4BL,UAAU,EACX,MAAM,yBAAyB,CAAC;AAKjC,OAAO,EAGL,eAAe,EAGf,YAAY,EAOZ,kBAAkB,EAMlB,kBAAkB,EACnB,MAAM,2BAA2B,CAAC;;AAenC,wBAGU;AAGV,UAAU,mBACR,SAAQ,UAAU,CAAC,eAAe,EAAE,SAAS,GAAG,WAAW,GAAG,SAAS,CAAC;CAAG;AAE7E,eAAO,MAAM,cAAc,EAAE,KAAK,CAAC,mBAAmB,CAiCrD,CAAC;AAmBF,UAAU,gBAAiB,SAAQ,UAAU,CAAC,YAAY,EAAE,UAAU,GAAG,eAAe,CAAC;IACvF,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,aAAa,EAAE,kBAAkB,CAAC,SAAS,CAAC,CAAC;IAC7C,UAAU,EAAE,kBAAkB,CAAC,MAAM,CAAC,CAAC;IACvC,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,OAAO,CAAC;IACzB,kBAAkB,EAAE,OAAO,CAAC;CAC7B;AAED,eAAO,MAAM,WAAW,EAAE,KAAK,CAAC,gBAAgB,CAyE/C,CAAC;AAyCF,eAAO,MAAM,iBAAiB,EAAE,KAAK,CAAC,kBAAkB,CAEvD,CAAC;AAgBF,UAAU,sBAAsB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;CAClB;AACD,eAAO,MAAM,iBAAiB,EAAE,KAAK,CAAC,sBAAsB,CAS3D,CAAC;AAaF,eAAO,MAAM,wBAAwB,EAAE,KAUtC,CAAC;AAKF,UAAU,qBAAqB;IAC7B,cAAc,CAAC,EAAE,MAAM,CAAC;CACzB;AAED,eAAO,MAAM,gBAAgB,EAAE,KAAK,CAAC,qBAAqB,CAWzD,CAAC;AAYF,UAAU,iBAAiB;IACzB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,oBAAoB,CAAC,EAAE,OAAO,CAAC;IAC/B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,OAAO,CAAC;CACnB;AAED,eAAO,MAAM,YAAY,EAAE,KAAK,CAAC,iBAAiB,CA4gBjD,CAAC"}
+{"version":3,"file":"Chat.stories.d.ts","sourceRoot":"","sources":["../../../src/social/Chat/Chat.stories.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAE/C,OAAO,EA4BL,UAAU,EACX,MAAM,yBAAyB,CAAC;AAKjC,OAAO,EAGL,eAAe,EAGf,YAAY,EAOZ,kBAAkB,EAMlB,kBAAkB,EACnB,MAAM,2BAA2B,CAAC;;AAenC,wBAGU;AAGV,UAAU,mBACR,SAAQ,UAAU,CAAC,eAAe,EAAE,SAAS,GAAG,WAAW,GAAG,SAAS,CAAC;CAAG;AAE7E,eAAO,MAAM,cAAc,EAAE,KAAK,CAAC,mBAAmB,CAiCrD,CAAC;AAmBF,UAAU,gBAAiB,SAAQ,UAAU,CAAC,YAAY,EAAE,UAAU,GAAG,eAAe,CAAC;IACvF,aAAa,EAAE,OAAO,CAAC;IACvB,UAAU,EAAE,OAAO,CAAC;IACpB,UAAU,EAAE,OAAO,CAAC;IACpB,aAAa,EAAE,kBAAkB,CAAC,SAAS,CAAC,CAAC;IAC7C,UAAU,EAAE,kBAAkB,CAAC,MAAM,CAAC,CAAC;IACvC,eAAe,EAAE,OAAO,CAAC;IACzB,eAAe,EAAE,OAAO,CAAC;IACzB,kBAAkB,EAAE,OAAO,CAAC;CAC7B;AAED,eAAO,MAAM,WAAW,EAAE,KAAK,CAAC,gBAAgB,CAyE/C,CAAC;AAyCF,eAAO,MAAM,iBAAiB,EAAE,KAAK,CAAC,kBAAkB,CAEvD,CAAC;AAgBF,UAAU,sBAAsB;IAC9B,OAAO,CAAC,EAAE,MAAM,CAAC;CAClB;AACD,eAAO,MAAM,iBAAiB,EAAE,KAAK,CAAC,sBAAsB,CAS3D,CAAC;AAaF,eAAO,MAAM,wBAAwB,EAAE,KAUtC,CAAC;AAKF,UAAU,qBAAqB;IAC7B,cAAc,CAAC,EAAE,MAAM,CAAC;CACzB;AAED,eAAO,MAAM,gBAAgB,EAAE,KAAK,CAAC,qBAAqB,CAWzD,CAAC;AAYF,UAAU,iBAAiB;IACzB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,UAAU,CAAC,EAAE,MAAM,CAAC;IACpB,eAAe,CAAC,EAAE,MAAM,CAAC;IACzB,cAAc,CAAC,EAAE,OAAO,CAAC;IACzB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,oBAAoB,CAAC,EAAE,OAAO,CAAC;IAC/B,OAAO,CAAC,EAAE,MAAM,CAAC;IACjB,WAAW,CAAC,EAAE,MAAM,CAAC;IACrB,cAAc,CAAC,EAAE,MAAM,CAAC;IACxB,SAAS,CAAC,EAAE,MAAM,CAAC;IACnB,OAAO,CAAC,EAAE,OAAO,CAAC;IAClB,eAAe,CAAC,EAAE,OAAO,CAAC;CAC3B;AAED,eAAO,MAAM,YAAY,EAAE,KAAK,CAAC,iBAAiB,CA+gBjD,CAAC"}

package/jsx/social/Chat/Chat.stories.jsx

@@ -346,19 +346,21 @@ export const StandardChat = (args) => {
             { id: createUID(), messages: BotConversation },
             { id: createUID(), messages: ClaimsAgentConversation }
         ],
-        liveChat: [
-            ...chatMessages,
-            {
-                id: 'typingMessage',
-                type: 'typing',
-                avatarInfo: {
-                    name: 'Ginger Ventura'
-                },
-                message: args.message,
-                senderId: 'gingerVentura',
-                senderType: 'customer'
-            }
-        ],
+        liveChat: !args.simulateConversation && args.typingIndicator
+            ? [
+                ...chatMessages,
+                {
+                    id: 'typingMessage',
+                    type: 'typing',
+                    avatarInfo: {
+                        name: 'Ginger Ventura'
+                    },
+                    message: args.message,
+                    senderId: 'gingerVentura',
+                    senderType: 'customer'
+                }
+            ]
+            : chatMessages,
         onScrollToButtonClick: () => {
             const timeOutId = window.setTimeout(() => {
                 setChatMessages(prevChatMessages => prevChatMessages.filter(({ id }) => id !== NewMessageSeparatorId));
@@ -561,6 +563,7 @@ StandardChat.args = {
     showChatBanner: true,
     disableChat: false,
     simulateConversation: false,
+    typingIndicator: false,
     message: '',
     placeholder: 'Enter message',
     defaultMessage: 'Greetings! Hope you are having a great time, Please reach out to us for any help, Thanks!',
@@ -573,6 +576,7 @@ StandardChat.argTypes = {
     showChatBanner: { control: { type: 'boolean' } },
     disableChat: { control: { type: 'boolean' } },
     simulateConversation: { control: { type: 'boolean' } },
+    typingIndicator: { control: { type: 'boolean' } },
     message: { control: { type: 'text' } },
     placeholder: { control: { type: 'text' } },
     defaultMessage: { control: { type: 'text' } },

package/jsx/social/Chat/Chat.stories.jsx.map

@@ -1 +1 @@
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{ useState, useRef, useEffect, useCallback, useMemo, SyntheticEvent } from 'react';\nimport { action } from '@storybook/addon-actions';\nimport { Meta, Story } from '@storybook/react';\n\nimport {\n  Button,\n  Icon,\n  registerIcon,\n  Text,\n  MenuButton,\n  Flex,\n  Popover,\n  Link,\n  EmojiContext,\n  BannerProps,\n  createUID,\n  useOuterEvent,\n  Select,\n  Option,\n  useElement,\n  useModalManager,\n  useModalContext,\n  Modal,\n  SummaryItem,\n  useToaster,\n  SearchInput,\n  menuHelpers,\n  MenuItemProps,\n  VisuallyHiddenText,\n  Menu,\n  useEscape,\n  FieldValueListItemProps,\n  OmitStrict\n} from '@pega/cosmos-react-core';\nimport * as arrowMicroDownIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/arrow-micro-down.icon';\nimport * as replyIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/reply.icon';\nimport * as replyAllIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/reply-all.icon';\nimport * as forwardIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/forward.icon';\nimport {\n  Chat,\n  ChatHeader,\n  ChatHeaderProps,\n  ChatComposer,\n  Message,\n  MessageProps,\n  NewMessageSeparatorId,\n  AttachmentItemProps,\n  ChatComposerImperativeHandleProps,\n  SuggestedReply,\n  SuggestedReplyPicker,\n  SystemMessage,\n  SystemMessageProps,\n  TypeIndicator,\n  ChatComposerProps,\n  SuggestedReplyPickerProps,\n  ChatBodyProps,\n  ChatBodyHandleValue,\n  MessageHeaderProps\n} from '@pega/cosmos-react-social';\n\nimport {\n  ChatMockData,\n  phrasesDisplayNames,\n  phrasesMessages,\n  pagePushList,\n  contextItems as contextItemsMock,\n  BotConversation,\n  ClaimsAgentConversation,\n  LiveChatConversation\n} from './Chat.mocks';\n\nregisterIcon(forwardIcon, replyIcon, replyAllIcon, arrowMicroDownIcon);\n\nexport default {\n  title: 'Social/Chat',\n  component: Chat\n} as Meta;\n\n/** *********************** ChatHeader component - START *********************** */\ninterface ChatHeaderDemoProps\n  extends OmitStrict<ChatHeaderProps, 'actions' | 'sentiment' | 'context'> {}\n\nexport const ChatHeaderDemo: Story<ChatHeaderDemoProps> = (args: ChatHeaderDemoProps) => {\n  const { title, icon, customer, authenticated } = args;\n\n  const [contextItems, setContextItems] = useState<FieldValueListItemProps[]>([]);\n  const [loading, setLoading] = useState(false);\n\n  return (\n    <ChatHeader\n      title={title}\n      icon={icon || 'chat'}\n      actions={[\n        { id: 'action-1', primary: 'Transfer' },\n        { id: 'action-2', primary: 'End chat' }\n      ]}\n      sentiment={{\n        variant: 'positive',\n        'aria-label': 'Sentiment is positive'\n      }}\n      customer={customer}\n      authenticated={authenticated}\n      context={{\n        items: contextItems,\n        onClick: () => {\n          setLoading(true);\n          setTimeout(() => {\n            setContextItems(contextItemsMock);\n            setLoading(false);\n          }, 1000);\n        },\n        loading\n      }}\n    />\n  );\n};\n\nChatHeaderDemo.args = {\n  title: 'Live chat',\n  icon: 'chat',\n  customer: 'Ginger Ventura',\n  authenticated: true\n};\n\nChatHeaderDemo.argTypes = {\n  title: { control: { type: 'text' } },\n  icon: { control: { type: 'text' }, type: { name: 'string', required: false } },\n  customer: { control: { type: 'text' } },\n  authenticated: { control: { type: 'boolean' }, type: { name: 'string', required: false } }\n};\n/** ***************************** ChatHeader component - END ******************* */\n\n/** ***************************** Message component - START ********************** */\n\ninterface MessageDemoProps extends OmitStrict<MessageProps, 'senderId' | 'messageHeader'> {\n  showTimestamp: boolean;\n  showStatus: boolean;\n  showHeader: boolean;\n  headerContent: MessageHeaderProps['content'];\n  headerMeta: MessageHeaderProps['meta'];\n  showAvatarImage: boolean;\n  showAttachments: boolean;\n  showMediaPageLinks: boolean;\n}\n\nexport const MessageDemo: Story<MessageDemoProps> = (args: MessageDemoProps) => {\n  const actions: AttachmentItemProps['actions'] = [\n    {\n      text: 'Associate with case',\n      id: 'Associate with case',\n      onClick: () => {\n        action('Associate with case');\n      }\n    },\n    {\n      text: 'Download',\n      id: 'Download',\n      onClick: () => {\n        action('Download');\n      }\n    }\n  ];\n\n  const attachments = [\n    {\n      id: '2499167340',\n      name: 'Location',\n      icon: 'document',\n      meta: 'PNG 0.1 MB',\n      thumbnail:\n        'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg',\n      actions\n    },\n    {\n      id: '2499167341',\n      name: 'FAQ with detailed terms and conditions of the policy',\n      icon: 'document-pdf',\n      meta: 'PDF 0.7 MB',\n      actions\n    }\n  ];\n  const mediaPageLinks = [\n    {\n      id: '2499167349',\n      href: 'https://collaborate.pega.com/',\n      thumbnail:\n        'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n      title: 'Ask the expert'\n    }\n  ];\n  return (\n    <>\n      <Message\n        attachments={args.showAttachments ? attachments : undefined}\n        mediaPageLinks={args.showMediaPageLinks ? mediaPageLinks : undefined}\n        avatarInfo={\n          args.direction === 'in' && args.senderType !== 'bot'\n            ? {\n                name: 'John Brown',\n                imageSrc: args.showAvatarImage\n                  ? 'https://pegasystems.github.io/uplus-wss/insurance/img/option-1.jpg'\n                  : undefined\n              }\n            : undefined\n        }\n        timestamp={args.showTimestamp ? args.timestamp : undefined}\n        status={args.showStatus ? args.status : undefined}\n        message={args.message}\n        direction={args.direction}\n        senderType={args.senderType}\n        senderId={createUID()}\n        agentVariant={args.agentVariant}\n        messageHeader={\n          args.showHeader ? { content: args.headerContent, meta: args.headerMeta } : undefined\n        }\n      />\n    </>\n  );\n};\n\nMessageDemo.args = {\n  direction: 'in',\n  senderType: 'customer',\n  agentVariant: 0,\n  message: 'Hi, Welcome to u-plus. How can I help you ?',\n  showStatus: true,\n  status: 'delivered',\n  showTimestamp: true,\n  timestamp: '1:44 PM',\n  showHeader: false,\n  headerContent: 'Public Reply',\n  headerMeta: 'I-12345',\n  showAvatarImage: false,\n  showAttachments: false,\n  showMediaPageLinks: false\n};\n\nMessageDemo.argTypes = {\n  direction: { options: ['in', 'out'], control: { type: 'inline-radio' } },\n  senderType: { options: ['agent', 'customer', 'bot'], control: { type: 'inline-radio' } },\n  agentVariant: { type: 'number' },\n  message: { type: 'string' },\n  showTimestamp: { type: 'boolean' },\n  timestamp: { control: 'text' },\n  showStatus: { type: 'boolean' },\n  status: {\n    options: ['delivered', 'opened', 'undeliverable'],\n    control: { type: 'inline-radio' }\n  },\n  showHeader: { control: 'boolean' },\n  headerContent: { control: 'text' },\n  headerMeta: { control: 'text' },\n  showAvatarImage: { control: 'boolean' },\n  showAttachments: { control: 'boolean' },\n  showMediaPageLinks: { control: 'boolean' }\n};\n/** ***************************** Message component - END *********************** */\n\n/** **************************** SystemMessage component - START ***************** */\nexport const SystemMessageDemo: Story<SystemMessageProps> = (args: SystemMessageProps) => (\n  <SystemMessage message={args.message} timestamp={args.timestamp} variant={args.variant} />\n);\n\nSystemMessageDemo.args = {\n  message: 'John Brown has joined',\n  variant: 'secondary',\n  timestamp: '10:00 AM'\n};\n\nSystemMessageDemo.argTypes = {\n  message: { control: { type: 'text' } },\n  variant: { options: ['primary', 'secondary'], control: { type: 'select' } },\n  timestamp: { control: { type: 'text' } }\n};\n/** ***************************** SystemMessage component - END ******************** */\n\n/** ***************************** TypeIndicator component - START ****************** */\ninterface TypeIndicatorDemoProps {\n  message?: string;\n}\nexport const TypeIndicatorDemo: Story<TypeIndicatorDemoProps> = (args: TypeIndicatorDemoProps) => {\n  return (\n    <TypeIndicator\n      avatarInfo={{ name: 'John Brown' }}\n      message={args.message}\n      senderId='johnBrown'\n      senderType='agent'\n    />\n  );\n};\n\nTypeIndicatorDemo.args = {\n  message: ''\n};\n\nTypeIndicatorDemo.argTypes = {\n  message: { control: { type: 'text' } }\n};\n/** *************************** TypeIndicator component - END *********************** */\n\n/** *************************** SuggestedReplyPicker component - START ****************** */\n\nexport const SuggestedReplyPickerDemo: Story = () => {\n  return (\n    <SuggestedReplyPicker\n      replies={ChatMockData.suggestedReplies}\n      onSelect={suggestedReply => {\n        action(`Suggested reply picked ${suggestedReply.message}`)();\n      }}\n      onDismiss={action('Suggested reply dismissed')}\n    />\n  );\n};\n\n/** *************************** SuggestedReplyPicker component - END ****************** */\n\n/** ******************************* ChatComposer component - START ************************ */\ninterface ChatComposerDemoProps {\n  maxAttachments?: number;\n}\n\nexport const ChatComposerDemo: Story<ChatComposerDemoProps> = (args: ChatComposerDemoProps) => (\n  <ChatComposer\n    maxAttachments={args.maxAttachments}\n    attachments={ChatMockData.defaultAttachments}\n    maxLength={256}\n    placeholder='Type here to send message'\n    onSend={() => {}}\n  >\n    <MenuButton text='Phrases' menu={{ items: [] }} />\n    <MenuButton text='Page Push' menu={{ items: [] }} />\n  </ChatComposer>\n);\n\nChatComposerDemo.args = {\n  maxAttachments: 2\n};\n\nChatComposerDemo.argTypes = {\n  maxAttachments: { control: { type: 'number' } }\n};\n/** *********************************** ChatComposer component - END ********************** */\n\n/** *********************************** Standard Chat component - START ******************** */\ninterface StandardChatProps {\n  maxAttachments?: number;\n  chatWidth?: string;\n  chatHeight?: string;\n  selectedChannel?: string;\n  showChatBanner?: boolean;\n  disableChat?: boolean;\n  simulateConversation?: boolean;\n  message?: string;\n  placeholder?: string;\n  defaultMessage?: string;\n  maxLength?: number;\n  loading?: boolean;\n}\n\nexport const StandardChat: Story<StandardChatProps> = (args: StandardChatProps) => {\n  const ChatMockDataClone: any = useMemo(() => {\n    return JSON.parse(JSON.stringify(ChatMockData));\n  }, [ChatMockData]);\n\n  const Channels: {\n    label: string;\n    options: any;\n  } = {\n    label: 'Channel',\n    options: {\n      LiveChat: {\n        title: 'Live chat',\n        icon: 'chat'\n      },\n      Twitter: {\n        title: 'Twitter chat',\n        icon: 'twitter'\n      },\n      Facebook: {\n        title: 'Facebook messenger',\n        icon: 'facebook'\n      }\n    }\n  };\n\n  const {\n    chatMessages: mockChatMessagesJson,\n    defaultAttachments,\n    suggestedReplies\n  }: {\n    participants: any;\n    chatMessages: any[];\n    defaultAttachments: any[];\n    suggestedReplies: SuggestedReply[];\n  } = ChatMockDataClone;\n\n  const { create } = useModalManager();\n\n  const MyModal = () => {\n    const { dismiss } = useModalContext();\n    const { push } = useToaster();\n\n    return (\n      <Modal\n        heading='Associate with case'\n        actions={\n          <>\n            <Button\n              onClick={() => {\n                dismiss();\n                push({ content: 'Cancelled' });\n              }}\n            >\n              Cancel\n            </Button>\n            <Button\n              variant='primary'\n              onClick={() => {\n                dismiss();\n                push({ content: 'Successfully Submitted!!' });\n              }}\n            >\n              Submit\n            </Button>\n          </>\n        }\n        center\n      >\n        <Flex container={{ gap: 2, direction: 'column' }}>\n          <SummaryItem\n            primary={<Text variant='secondary'>Security policy</Text>}\n            secondary={<Text variant='secondary'>PNG - 6.1MB</Text>}\n            visual={<Icon name='document-doc' />}\n          />\n          <Select label='Select a service case' style={{ width: '15rem' }}>\n            <Option value=''>Select…</Option>\n            <Option value='Make payment' selected>\n              Make payment\n            </Option>\n            <Option value='Facilities'>Facilities</Option>\n          </Select>\n        </Flex>\n      </Modal>\n    );\n  };\n\n  const onAssociateWithCase = () => {\n    create(MyModal);\n  };\n\n  const actions: AttachmentItemProps['actions'] = [\n    {\n      text: 'Associate with case',\n      id: 'Associate with case',\n      onClick: () => {\n        action('Associate with case');\n        onAssociateWithCase();\n      }\n    },\n    {\n      text: 'Download',\n      id: 'Download',\n      onClick: () => {\n        action('Download');\n      }\n    }\n  ];\n\n  const mockChatMessages = useMemo(() => {\n    return [\n      ...mockChatMessagesJson.map(message => {\n        const { messagePrivacy, ...restMessageData } = message;\n        if (messagePrivacy) {\n          restMessageData.messageHeader = {\n            content: <span>{messagePrivacy}</span>,\n            meta: <Link href='/'>I-12345</Link>\n          };\n        }\n        if (restMessageData.attachments) {\n          restMessageData.attachments = restMessageData.attachments.map(\n            (item: AttachmentItemProps) => {\n              return {\n                ...item,\n                actions\n              };\n            }\n          );\n        }\n        return restMessageData;\n      })\n    ];\n  }, []);\n\n  const conversationRef = useRef<ChatBodyHandleValue>(null);\n  const timers = useRef<number[]>([]);\n\n  useEffect(() => {\n    return () => {\n      timers.current.forEach(clearTimeout);\n    };\n  }, []);\n\n  const [showSuggestedReplies, setShowSuggestedReplies] = useState(true);\n  const [attachments, setAttachments] = useState<AttachmentItemProps[]>(defaultAttachments);\n  const [unreadMessageCount, setUnreadMessageCount] = useState(0);\n  const [chatMessages, setChatMessages] = useState<any[]>(\n    LiveChatConversation.map(message => {\n      if (message.type === 'message' && message.attachments) {\n        message.attachments = message.attachments.map((item: AttachmentItemProps) => {\n          return {\n            ...item,\n            actions\n          };\n        });\n      }\n      return message;\n    })\n  );\n  const [contextItems, setContextItems] = useState<FieldValueListItemProps[]>([]);\n  const [contextLoading, setContextLoading] = useState(false);\n\n  const onDeleteAttachment = useCallback(\n    (name: string) => {\n      setAttachments(prevAttachments => prevAttachments.filter(item => item.name !== name));\n    },\n    [setAttachments]\n  );\n\n  useEffect(() => {\n    setAttachments(\n      defaultAttachments.map((item: any) => {\n        return {\n          ...item,\n          onDelete: onDeleteAttachment\n        };\n      })\n    );\n  }, [defaultAttachments]);\n\n  const appendMessage = (message: any) => {\n    const incrementUnreadMessageCount = conversationRef.current?.isScrolledToLatest();\n    setChatMessages(prevChatMessages => {\n      const newMockMessage: any = {\n        ...message\n      };\n      newMockMessage.id = `m-${message.id ? message.id : prevChatMessages.length}`;\n      if (\n        !incrementUnreadMessageCount &&\n        prevChatMessages.filter(({ id }) => id === NewMessageSeparatorId).length === 0\n      ) {\n        return [\n          ...prevChatMessages,\n          {\n            id: NewMessageSeparatorId,\n            type: 'system',\n            message: 'New messages',\n            variant: 'primary'\n          },\n          newMockMessage\n        ];\n      }\n      return [...prevChatMessages, newMockMessage];\n    });\n    if (!incrementUnreadMessageCount) {\n      setUnreadMessageCount(prevCount => prevCount + 1);\n    }\n  };\n\n  useEffect(() => {\n    if (args.simulateConversation) {\n      const timeOutId = setTimeout(() => {\n        if (mockChatMessages.length) {\n          appendMessage(mockChatMessages.shift());\n        }\n      }, 1500);\n      return () => {\n        clearTimeout(timeOutId);\n      };\n    }\n  }, [chatMessages, args.simulateConversation]);\n\n  const chatBanner: BannerProps = {\n    messages: ['This is a public interaction and any responses will be public and visible'],\n    variant: 'warning'\n  };\n\n  const bodyProps: ChatBodyProps = {\n    unreadMessageCount,\n    handle: conversationRef,\n    transcripts: [\n      { id: createUID(), messages: BotConversation },\n      { id: createUID(), messages: ClaimsAgentConversation }\n    ],\n    liveChat: [\n      ...chatMessages,\n      {\n        id: 'typingMessage',\n        type: 'typing',\n        avatarInfo: {\n          name: 'Ginger Ventura'\n        },\n        message: args.message,\n        senderId: 'gingerVentura',\n        senderType: 'customer'\n      }\n    ],\n    onScrollToButtonClick: () => {\n      const timeOutId: number = window.setTimeout(() => {\n        setChatMessages(prevChatMessages =>\n          prevChatMessages.filter(({ id }) => id !== NewMessageSeparatorId)\n        );\n        timers.current = timers.current.filter(id => id !== timeOutId);\n      }, 5000);\n      timers.current.push(timeOutId);\n      setUnreadMessageCount(0);\n    },\n    loadMore: action('Load more'),\n    offset: 5,\n    loading: args.loading\n  };\n\n  const chatComposerImperativeHandleRef = useRef<ChatComposerImperativeHandleProps>(null);\n\n  const [mountPopover, setMountPopover] = useState(false);\n  const specialKeysConfig = {\n    keys: ['//'],\n    onSpecialKey: (e: SyntheticEvent<HTMLTextAreaElement>, key: string) => {\n      action(`Event is  ${e}`)();\n      action(`Typed special key is ${key}`)();\n      if (chatComposerImperativeHandleRef.current) {\n        setMountPopover(!mountPopover);\n      }\n    }\n  };\n\n  const insertPhrasesMessage = (message: string) => {\n    if (chatComposerImperativeHandleRef.current) {\n      chatComposerImperativeHandleRef.current.appendToMessage(message, 'specialKey');\n      setMountPopover(false);\n    }\n  };\n\n  useOuterEvent(\n    'mousedown',\n    [chatComposerImperativeHandleRef?.current?.chatComposerRef?.current as Element],\n    () => {\n      setMountPopover(false);\n    }\n  );\n\n  const [search, setSearch] = useState('');\n  const [isOpen, setIsOpen] = useState(false);\n  const searchEleRef = useRef<HTMLInputElement>(null);\n  const [announcement, setAnnouncement] = useState('');\n\n  const searchRegex = useMemo(() => {\n    const escapedSearch = search.replace(/[.*+\\-?^${}()|[\\]\\\\]/g, '\\\\$&');\n    return new RegExp(escapedSearch);\n  }, [search]);\n\n  const itemsToRender = useMemo(() => {\n    return menuHelpers.mapTree(\n      search\n        ? menuHelpers.flatten(phrasesDisplayNames).filter(({ primary }: MenuItemProps) => {\n            return searchRegex.test(primary);\n          })\n        : phrasesDisplayNames,\n      item => {\n        return {\n          ...item\n        };\n      }\n    );\n  }, [search, phrasesDisplayNames, searchRegex]);\n\n  useEffect(() => {\n    if (isOpen) {\n      searchEleRef?.current?.focus();\n    }\n  }, [isOpen, searchEleRef.current]);\n\n  const menuID = createUID();\n  const menuListID = `${menuID}--list`;\n  const [buttonEl, setButtonEl] = useElement<HTMLButtonElement>(null);\n  const [popoverEl, setPopoverEl] = useElement<HTMLElement>(null);\n\n  useOuterEvent('mousedown', [popoverEl, buttonEl], () => {\n    setIsOpen(false);\n    setSearch('');\n  });\n\n  useEscape(() => {\n    setIsOpen(false);\n  });\n\n  const pagePushItemsRender = useMemo(() => {\n    return pagePushList.map(item => {\n      return { id: item.id, primary: item.message };\n    });\n  }, [pagePushList]);\n\n  const composerChildren = (\n    <>\n      <Button\n        ref={setButtonEl}\n        onClick={() => setIsOpen(cur => !cur)}\n        variant='secondary'\n        disabled={args.disableChat}\n      >\n        <Flex container={{ alignItems: 'center', gap: 1 }}>\n          <Text>Phrases</Text>\n          <Icon name='arrow-micro-down' />\n        </Flex>\n      </Button>\n\n      <Popover show={isOpen} ref={setPopoverEl} target={buttonEl}>\n        <Menu\n          id={menuID}\n          listId={menuListID}\n          mode='action'\n          variant='flyout'\n          items={itemsToRender}\n          role='listbox'\n          onItemClick={id => {\n            insertPhrasesMessage(phrasesMessages.filter(message => message.id === id)[0].message);\n            setAnnouncement('Phrase inserted');\n            setIsOpen(false);\n            setSearch('');\n          }}\n          accent={search ? searchRegex : undefined}\n          focusControlEl={searchEleRef.current || undefined}\n          footer={\n            <SearchInput\n              ref={searchEleRef}\n              onSearchChange={setSearch}\n              value={search}\n              role='searchbox'\n              searchInputAriaLabel='Start typing to search.'\n            />\n          }\n        />\n      </Popover>\n\n      <MenuButton\n        text='Page push'\n        disabled={args.disableChat}\n        menu={{\n          id: menuID,\n          listId: menuListID,\n          mode: 'action',\n          variant: 'flyout',\n          items: pagePushItemsRender,\n          role: 'listbox',\n          onItemClick: id => {\n            setAnnouncement('Link inserted');\n            setChatMessages(prevChatMessages => [\n              ...prevChatMessages,\n              pagePushList.filter(item => item.id === id)[0]\n            ]);\n          }\n        }}\n      />\n      <Popover\n        show={mountPopover}\n        target={chatComposerImperativeHandleRef?.current?.textAreaRef?.current as Element}\n        placement='top-start'\n      >\n        <Menu\n          scrollAt={20}\n          items={itemsToRender}\n          onItemClick={id => {\n            insertPhrasesMessage(phrasesMessages.filter(message => message.id === id)[0].message);\n            setAnnouncement('Phrase inserted');\n          }}\n          focusControlEl={\n            chatComposerImperativeHandleRef?.current?.textAreaRef?.current as\n              | HTMLElement\n              | undefined\n          }\n        />\n      </Popover>\n    </>\n  );\n\n  const composerProps: ChatComposerProps = {\n    ref: chatComposerImperativeHandleRef,\n    maxAttachments: args.maxAttachments,\n    attachments,\n    specialKeysConfig,\n    showEmoji: true,\n    disabled: args.disableChat,\n    onAddAttachment: () => {\n      setAttachments([\n        ...attachments,\n        {\n          id: `${attachments.length} statement.pdf`,\n          name: `${attachments.length} statement.pdf`,\n          onDelete: onDeleteAttachment\n        }\n      ]);\n    },\n    maxLength: args.maxLength,\n    placeholder: args.placeholder,\n    defaultMessage: args.defaultMessage,\n    onSend: (message: string) => {\n      action(`onAppendMessage: ${message}`)();\n      appendMessage({\n        senderType: 'agent',\n        direction: 'out',\n        avatarInfo: {\n          name: 'Edward Green'\n        },\n        type: 'message',\n        message,\n        timeStamp: '2:08'\n      });\n    },\n    children: composerChildren\n  };\n\n  const suggestedReplyPickerProps: SuggestedReplyPickerProps = {\n    replies: suggestedReplies,\n    onSelect: (suggestedReply: SuggestedReply) => {\n      chatComposerImperativeHandleRef.current?.appendToMessage(suggestedReply.message, 'cursor');\n      setShowSuggestedReplies(false);\n    },\n    onDismiss: () => {\n      setShowSuggestedReplies(false);\n    }\n  };\n\n  const fetchGoogleSprite = () => {\n    return 'https://unpkg.com/emoji-datasource-google@5.0.1/img/google/sheets-256/64.png';\n  };\n\n  return (\n    <EmojiContext.Provider value={{ set: 'google', spriteSrcResolver: fetchGoogleSprite }}>\n      <Flex\n        container={{\n          justify: 'center'\n        }}\n        style={{\n          height: args.chatHeight || 'calc(100vh)',\n          width: args.chatWidth || '30rem',\n          margin: 'auto'\n        }}\n      >\n        <VisuallyHiddenText aria-live='assertive'>{announcement}</VisuallyHiddenText>\n        <Chat\n          header={{\n            title: Channels.options[args.selectedChannel || 'LiveChat'].title,\n            icon: Channels.options[args.selectedChannel || 'LiveChat'].icon,\n            customer: 'Ginger Ventura',\n            authenticated: true,\n            sentiment: { variant: 'positive' },\n            context: {\n              items: contextItems,\n              onClick: () => {\n                setContextLoading(true);\n                setTimeout(() => {\n                  setContextItems(contextItemsMock);\n                  setContextLoading(false);\n                }, 1000);\n              },\n              loading: contextLoading\n            },\n            actions: [\n              { id: 'action-1', primary: 'Transfer' },\n              { id: 'action-2', primary: 'End chat' }\n            ]\n          }}\n          banner={args.showChatBanner ? chatBanner : undefined}\n          body={bodyProps}\n          suggestedReplyPicker={\n            suggestedReplies.length > 0 && showSuggestedReplies\n              ? suggestedReplyPickerProps\n              : undefined\n          }\n          composer={composerProps}\n        />\n      </Flex>\n    </EmojiContext.Provider>\n  );\n};\n\nStandardChat.args = {\n  maxAttachments: 2,\n  selectedChannel: 'LiveChat',\n  showChatBanner: true,\n  disableChat: false,\n  simulateConversation: false,\n  message: '',\n  placeholder: 'Enter message',\n  defaultMessage:\n    'Greetings! Hope you are having a great time, Please reach out to us for any help, Thanks!',\n  maxLength: 280,\n  loading: false\n};\n\nStandardChat.argTypes = {\n  maxAttachments: { control: { type: 'number' } },\n  selectedChannel: { options: ['LiveChat', 'Twitter', 'Facebook'], control: { type: 'select' } },\n  showChatBanner: { control: { type: 'boolean' } },\n  disableChat: { control: { type: 'boolean' } },\n  simulateConversation: { control: { type: 'boolean' } },\n  message: { control: { type: 'text' } },\n  placeholder: { control: { type: 'text' } },\n  defaultMessage: { control: { type: 'text' } },\n  maxLength: { control: { type: 'number' } },\n  loading: { control: { type: 'boolean' } }\n};\n\nStandardChat.parameters = {\n  layout: 'fullscreen'\n};\n\n/** *************************** Standard Chat component - END ************************ */\n"]}
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{ useState, useRef, useEffect, useCallback, useMemo, SyntheticEvent } from 'react';\nimport { action } from '@storybook/addon-actions';\nimport { Meta, Story } from '@storybook/react';\n\nimport {\n  Button,\n  Icon,\n  registerIcon,\n  Text,\n  MenuButton,\n  Flex,\n  Popover,\n  Link,\n  EmojiContext,\n  BannerProps,\n  createUID,\n  useOuterEvent,\n  Select,\n  Option,\n  useElement,\n  useModalManager,\n  useModalContext,\n  Modal,\n  SummaryItem,\n  useToaster,\n  SearchInput,\n  menuHelpers,\n  MenuItemProps,\n  VisuallyHiddenText,\n  Menu,\n  useEscape,\n  FieldValueListItemProps,\n  OmitStrict\n} from '@pega/cosmos-react-core';\nimport * as arrowMicroDownIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/arrow-micro-down.icon';\nimport * as replyIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/reply.icon';\nimport * as replyAllIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/reply-all.icon';\nimport * as forwardIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/forward.icon';\nimport {\n  Chat,\n  ChatHeader,\n  ChatHeaderProps,\n  ChatComposer,\n  Message,\n  MessageProps,\n  NewMessageSeparatorId,\n  AttachmentItemProps,\n  ChatComposerImperativeHandleProps,\n  SuggestedReply,\n  SuggestedReplyPicker,\n  SystemMessage,\n  SystemMessageProps,\n  TypeIndicator,\n  ChatComposerProps,\n  SuggestedReplyPickerProps,\n  ChatBodyProps,\n  ChatBodyHandleValue,\n  MessageHeaderProps\n} from '@pega/cosmos-react-social';\n\nimport {\n  ChatMockData,\n  phrasesDisplayNames,\n  phrasesMessages,\n  pagePushList,\n  contextItems as contextItemsMock,\n  BotConversation,\n  ClaimsAgentConversation,\n  LiveChatConversation\n} from './Chat.mocks';\n\nregisterIcon(forwardIcon, replyIcon, replyAllIcon, arrowMicroDownIcon);\n\nexport default {\n  title: 'Social/Chat',\n  component: Chat\n} as Meta;\n\n/** *********************** ChatHeader component - START *********************** */\ninterface ChatHeaderDemoProps\n  extends OmitStrict<ChatHeaderProps, 'actions' | 'sentiment' | 'context'> {}\n\nexport const ChatHeaderDemo: Story<ChatHeaderDemoProps> = (args: ChatHeaderDemoProps) => {\n  const { title, icon, customer, authenticated } = args;\n\n  const [contextItems, setContextItems] = useState<FieldValueListItemProps[]>([]);\n  const [loading, setLoading] = useState(false);\n\n  return (\n    <ChatHeader\n      title={title}\n      icon={icon || 'chat'}\n      actions={[\n        { id: 'action-1', primary: 'Transfer' },\n        { id: 'action-2', primary: 'End chat' }\n      ]}\n      sentiment={{\n        variant: 'positive',\n        'aria-label': 'Sentiment is positive'\n      }}\n      customer={customer}\n      authenticated={authenticated}\n      context={{\n        items: contextItems,\n        onClick: () => {\n          setLoading(true);\n          setTimeout(() => {\n            setContextItems(contextItemsMock);\n            setLoading(false);\n          }, 1000);\n        },\n        loading\n      }}\n    />\n  );\n};\n\nChatHeaderDemo.args = {\n  title: 'Live chat',\n  icon: 'chat',\n  customer: 'Ginger Ventura',\n  authenticated: true\n};\n\nChatHeaderDemo.argTypes = {\n  title: { control: { type: 'text' } },\n  icon: { control: { type: 'text' }, type: { name: 'string', required: false } },\n  customer: { control: { type: 'text' } },\n  authenticated: { control: { type: 'boolean' }, type: { name: 'string', required: false } }\n};\n/** ***************************** ChatHeader component - END ******************* */\n\n/** ***************************** Message component - START ********************** */\n\ninterface MessageDemoProps extends OmitStrict<MessageProps, 'senderId' | 'messageHeader'> {\n  showTimestamp: boolean;\n  showStatus: boolean;\n  showHeader: boolean;\n  headerContent: MessageHeaderProps['content'];\n  headerMeta: MessageHeaderProps['meta'];\n  showAvatarImage: boolean;\n  showAttachments: boolean;\n  showMediaPageLinks: boolean;\n}\n\nexport const MessageDemo: Story<MessageDemoProps> = (args: MessageDemoProps) => {\n  const actions: AttachmentItemProps['actions'] = [\n    {\n      text: 'Associate with case',\n      id: 'Associate with case',\n      onClick: () => {\n        action('Associate with case');\n      }\n    },\n    {\n      text: 'Download',\n      id: 'Download',\n      onClick: () => {\n        action('Download');\n      }\n    }\n  ];\n\n  const attachments = [\n    {\n      id: '2499167340',\n      name: 'Location',\n      icon: 'document',\n      meta: 'PNG 0.1 MB',\n      thumbnail:\n        'https://pegasystems.github.io/uplus-wss/health_provider/img/secondary-options.jpg',\n      actions\n    },\n    {\n      id: '2499167341',\n      name: 'FAQ with detailed terms and conditions of the policy',\n      icon: 'document-pdf',\n      meta: 'PDF 0.7 MB',\n      actions\n    }\n  ];\n  const mediaPageLinks = [\n    {\n      id: '2499167349',\n      href: 'https://collaborate.pega.com/',\n      thumbnail:\n        'https://community.pega.com/sites/default/files/styles/480/public/media/images/2020-02/AskExpert.png?itok=ef2MVbOV',\n      title: 'Ask the expert'\n    }\n  ];\n  return (\n    <>\n      <Message\n        attachments={args.showAttachments ? attachments : undefined}\n        mediaPageLinks={args.showMediaPageLinks ? mediaPageLinks : undefined}\n        avatarInfo={\n          args.direction === 'in' && args.senderType !== 'bot'\n            ? {\n                name: 'John Brown',\n                imageSrc: args.showAvatarImage\n                  ? 'https://pegasystems.github.io/uplus-wss/insurance/img/option-1.jpg'\n                  : undefined\n              }\n            : undefined\n        }\n        timestamp={args.showTimestamp ? args.timestamp : undefined}\n        status={args.showStatus ? args.status : undefined}\n        message={args.message}\n        direction={args.direction}\n        senderType={args.senderType}\n        senderId={createUID()}\n        agentVariant={args.agentVariant}\n        messageHeader={\n          args.showHeader ? { content: args.headerContent, meta: args.headerMeta } : undefined\n        }\n      />\n    </>\n  );\n};\n\nMessageDemo.args = {\n  direction: 'in',\n  senderType: 'customer',\n  agentVariant: 0,\n  message: 'Hi, Welcome to u-plus. How can I help you ?',\n  showStatus: true,\n  status: 'delivered',\n  showTimestamp: true,\n  timestamp: '1:44 PM',\n  showHeader: false,\n  headerContent: 'Public Reply',\n  headerMeta: 'I-12345',\n  showAvatarImage: false,\n  showAttachments: false,\n  showMediaPageLinks: false\n};\n\nMessageDemo.argTypes = {\n  direction: { options: ['in', 'out'], control: { type: 'inline-radio' } },\n  senderType: { options: ['agent', 'customer', 'bot'], control: { type: 'inline-radio' } },\n  agentVariant: { type: 'number' },\n  message: { type: 'string' },\n  showTimestamp: { type: 'boolean' },\n  timestamp: { control: 'text' },\n  showStatus: { type: 'boolean' },\n  status: {\n    options: ['delivered', 'opened', 'undeliverable'],\n    control: { type: 'inline-radio' }\n  },\n  showHeader: { control: 'boolean' },\n  headerContent: { control: 'text' },\n  headerMeta: { control: 'text' },\n  showAvatarImage: { control: 'boolean' },\n  showAttachments: { control: 'boolean' },\n  showMediaPageLinks: { control: 'boolean' }\n};\n/** ***************************** Message component - END *********************** */\n\n/** **************************** SystemMessage component - START ***************** */\nexport const SystemMessageDemo: Story<SystemMessageProps> = (args: SystemMessageProps) => (\n  <SystemMessage message={args.message} timestamp={args.timestamp} variant={args.variant} />\n);\n\nSystemMessageDemo.args = {\n  message: 'John Brown has joined',\n  variant: 'secondary',\n  timestamp: '10:00 AM'\n};\n\nSystemMessageDemo.argTypes = {\n  message: { control: { type: 'text' } },\n  variant: { options: ['primary', 'secondary'], control: { type: 'select' } },\n  timestamp: { control: { type: 'text' } }\n};\n/** ***************************** SystemMessage component - END ******************** */\n\n/** ***************************** TypeIndicator component - START ****************** */\ninterface TypeIndicatorDemoProps {\n  message?: string;\n}\nexport const TypeIndicatorDemo: Story<TypeIndicatorDemoProps> = (args: TypeIndicatorDemoProps) => {\n  return (\n    <TypeIndicator\n      avatarInfo={{ name: 'John Brown' }}\n      message={args.message}\n      senderId='johnBrown'\n      senderType='agent'\n    />\n  );\n};\n\nTypeIndicatorDemo.args = {\n  message: ''\n};\n\nTypeIndicatorDemo.argTypes = {\n  message: { control: { type: 'text' } }\n};\n/** *************************** TypeIndicator component - END *********************** */\n\n/** *************************** SuggestedReplyPicker component - START ****************** */\n\nexport const SuggestedReplyPickerDemo: Story = () => {\n  return (\n    <SuggestedReplyPicker\n      replies={ChatMockData.suggestedReplies}\n      onSelect={suggestedReply => {\n        action(`Suggested reply picked ${suggestedReply.message}`)();\n      }}\n      onDismiss={action('Suggested reply dismissed')}\n    />\n  );\n};\n\n/** *************************** SuggestedReplyPicker component - END ****************** */\n\n/** ******************************* ChatComposer component - START ************************ */\ninterface ChatComposerDemoProps {\n  maxAttachments?: number;\n}\n\nexport const ChatComposerDemo: Story<ChatComposerDemoProps> = (args: ChatComposerDemoProps) => (\n  <ChatComposer\n    maxAttachments={args.maxAttachments}\n    attachments={ChatMockData.defaultAttachments}\n    maxLength={256}\n    placeholder='Type here to send message'\n    onSend={() => {}}\n  >\n    <MenuButton text='Phrases' menu={{ items: [] }} />\n    <MenuButton text='Page Push' menu={{ items: [] }} />\n  </ChatComposer>\n);\n\nChatComposerDemo.args = {\n  maxAttachments: 2\n};\n\nChatComposerDemo.argTypes = {\n  maxAttachments: { control: { type: 'number' } }\n};\n/** *********************************** ChatComposer component - END ********************** */\n\n/** *********************************** Standard Chat component - START ******************** */\ninterface StandardChatProps {\n  maxAttachments?: number;\n  chatWidth?: string;\n  chatHeight?: string;\n  selectedChannel?: string;\n  showChatBanner?: boolean;\n  disableChat?: boolean;\n  simulateConversation?: boolean;\n  message?: string;\n  placeholder?: string;\n  defaultMessage?: string;\n  maxLength?: number;\n  loading?: boolean;\n  typingIndicator?: boolean;\n}\n\nexport const StandardChat: Story<StandardChatProps> = (args: StandardChatProps) => {\n  const ChatMockDataClone: any = useMemo(() => {\n    return JSON.parse(JSON.stringify(ChatMockData));\n  }, [ChatMockData]);\n\n  const Channels: {\n    label: string;\n    options: any;\n  } = {\n    label: 'Channel',\n    options: {\n      LiveChat: {\n        title: 'Live chat',\n        icon: 'chat'\n      },\n      Twitter: {\n        title: 'Twitter chat',\n        icon: 'twitter'\n      },\n      Facebook: {\n        title: 'Facebook messenger',\n        icon: 'facebook'\n      }\n    }\n  };\n\n  const {\n    chatMessages: mockChatMessagesJson,\n    defaultAttachments,\n    suggestedReplies\n  }: {\n    participants: any;\n    chatMessages: any[];\n    defaultAttachments: any[];\n    suggestedReplies: SuggestedReply[];\n  } = ChatMockDataClone;\n\n  const { create } = useModalManager();\n\n  const MyModal = () => {\n    const { dismiss } = useModalContext();\n    const { push } = useToaster();\n\n    return (\n      <Modal\n        heading='Associate with case'\n        actions={\n          <>\n            <Button\n              onClick={() => {\n                dismiss();\n                push({ content: 'Cancelled' });\n              }}\n            >\n              Cancel\n            </Button>\n            <Button\n              variant='primary'\n              onClick={() => {\n                dismiss();\n                push({ content: 'Successfully Submitted!!' });\n              }}\n            >\n              Submit\n            </Button>\n          </>\n        }\n        center\n      >\n        <Flex container={{ gap: 2, direction: 'column' }}>\n          <SummaryItem\n            primary={<Text variant='secondary'>Security policy</Text>}\n            secondary={<Text variant='secondary'>PNG - 6.1MB</Text>}\n            visual={<Icon name='document-doc' />}\n          />\n          <Select label='Select a service case' style={{ width: '15rem' }}>\n            <Option value=''>Select…</Option>\n            <Option value='Make payment' selected>\n              Make payment\n            </Option>\n            <Option value='Facilities'>Facilities</Option>\n          </Select>\n        </Flex>\n      </Modal>\n    );\n  };\n\n  const onAssociateWithCase = () => {\n    create(MyModal);\n  };\n\n  const actions: AttachmentItemProps['actions'] = [\n    {\n      text: 'Associate with case',\n      id: 'Associate with case',\n      onClick: () => {\n        action('Associate with case');\n        onAssociateWithCase();\n      }\n    },\n    {\n      text: 'Download',\n      id: 'Download',\n      onClick: () => {\n        action('Download');\n      }\n    }\n  ];\n\n  const mockChatMessages = useMemo(() => {\n    return [\n      ...mockChatMessagesJson.map(message => {\n        const { messagePrivacy, ...restMessageData } = message;\n        if (messagePrivacy) {\n          restMessageData.messageHeader = {\n            content: <span>{messagePrivacy}</span>,\n            meta: <Link href='/'>I-12345</Link>\n          };\n        }\n        if (restMessageData.attachments) {\n          restMessageData.attachments = restMessageData.attachments.map(\n            (item: AttachmentItemProps) => {\n              return {\n                ...item,\n                actions\n              };\n            }\n          );\n        }\n        return restMessageData;\n      })\n    ];\n  }, []);\n\n  const conversationRef = useRef<ChatBodyHandleValue>(null);\n  const timers = useRef<number[]>([]);\n\n  useEffect(() => {\n    return () => {\n      timers.current.forEach(clearTimeout);\n    };\n  }, []);\n\n  const [showSuggestedReplies, setShowSuggestedReplies] = useState(true);\n  const [attachments, setAttachments] = useState<AttachmentItemProps[]>(defaultAttachments);\n  const [unreadMessageCount, setUnreadMessageCount] = useState(0);\n  const [chatMessages, setChatMessages] = useState<any[]>(\n    LiveChatConversation.map(message => {\n      if (message.type === 'message' && message.attachments) {\n        message.attachments = message.attachments.map((item: AttachmentItemProps) => {\n          return {\n            ...item,\n            actions\n          };\n        });\n      }\n      return message;\n    })\n  );\n  const [contextItems, setContextItems] = useState<FieldValueListItemProps[]>([]);\n  const [contextLoading, setContextLoading] = useState(false);\n\n  const onDeleteAttachment = useCallback(\n    (name: string) => {\n      setAttachments(prevAttachments => prevAttachments.filter(item => item.name !== name));\n    },\n    [setAttachments]\n  );\n\n  useEffect(() => {\n    setAttachments(\n      defaultAttachments.map((item: any) => {\n        return {\n          ...item,\n          onDelete: onDeleteAttachment\n        };\n      })\n    );\n  }, [defaultAttachments]);\n\n  const appendMessage = (message: any) => {\n    const incrementUnreadMessageCount = conversationRef.current?.isScrolledToLatest();\n    setChatMessages(prevChatMessages => {\n      const newMockMessage: any = {\n        ...message\n      };\n      newMockMessage.id = `m-${message.id ? message.id : prevChatMessages.length}`;\n      if (\n        !incrementUnreadMessageCount &&\n        prevChatMessages.filter(({ id }) => id === NewMessageSeparatorId).length === 0\n      ) {\n        return [\n          ...prevChatMessages,\n          {\n            id: NewMessageSeparatorId,\n            type: 'system',\n            message: 'New messages',\n            variant: 'primary'\n          },\n          newMockMessage\n        ];\n      }\n      return [...prevChatMessages, newMockMessage];\n    });\n    if (!incrementUnreadMessageCount) {\n      setUnreadMessageCount(prevCount => prevCount + 1);\n    }\n  };\n\n  useEffect(() => {\n    if (args.simulateConversation) {\n      const timeOutId = setTimeout(() => {\n        if (mockChatMessages.length) {\n          appendMessage(mockChatMessages.shift());\n        }\n      }, 1500);\n      return () => {\n        clearTimeout(timeOutId);\n      };\n    }\n  }, [chatMessages, args.simulateConversation]);\n\n  const chatBanner: BannerProps = {\n    messages: ['This is a public interaction and any responses will be public and visible'],\n    variant: 'warning'\n  };\n\n  const bodyProps: ChatBodyProps = {\n    unreadMessageCount,\n    handle: conversationRef,\n    transcripts: [\n      { id: createUID(), messages: BotConversation },\n      { id: createUID(), messages: ClaimsAgentConversation }\n    ],\n    liveChat:\n      !args.simulateConversation && args.typingIndicator\n        ? [\n            ...chatMessages,\n            {\n              id: 'typingMessage',\n              type: 'typing',\n              avatarInfo: {\n                name: 'Ginger Ventura'\n              },\n              message: args.message,\n              senderId: 'gingerVentura',\n              senderType: 'customer'\n            }\n          ]\n        : chatMessages,\n    onScrollToButtonClick: () => {\n      const timeOutId: number = window.setTimeout(() => {\n        setChatMessages(prevChatMessages =>\n          prevChatMessages.filter(({ id }) => id !== NewMessageSeparatorId)\n        );\n        timers.current = timers.current.filter(id => id !== timeOutId);\n      }, 5000);\n      timers.current.push(timeOutId);\n      setUnreadMessageCount(0);\n    },\n    loadMore: action('Load more'),\n    offset: 5,\n    loading: args.loading\n  };\n\n  const chatComposerImperativeHandleRef = useRef<ChatComposerImperativeHandleProps>(null);\n\n  const [mountPopover, setMountPopover] = useState(false);\n  const specialKeysConfig = {\n    keys: ['//'],\n    onSpecialKey: (e: SyntheticEvent<HTMLTextAreaElement>, key: string) => {\n      action(`Event is  ${e}`)();\n      action(`Typed special key is ${key}`)();\n      if (chatComposerImperativeHandleRef.current) {\n        setMountPopover(!mountPopover);\n      }\n    }\n  };\n\n  const insertPhrasesMessage = (message: string) => {\n    if (chatComposerImperativeHandleRef.current) {\n      chatComposerImperativeHandleRef.current.appendToMessage(message, 'specialKey');\n      setMountPopover(false);\n    }\n  };\n\n  useOuterEvent(\n    'mousedown',\n    [chatComposerImperativeHandleRef?.current?.chatComposerRef?.current as Element],\n    () => {\n      setMountPopover(false);\n    }\n  );\n\n  const [search, setSearch] = useState('');\n  const [isOpen, setIsOpen] = useState(false);\n  const searchEleRef = useRef<HTMLInputElement>(null);\n  const [announcement, setAnnouncement] = useState('');\n\n  const searchRegex = useMemo(() => {\n    const escapedSearch = search.replace(/[.*+\\-?^${}()|[\\]\\\\]/g, '\\\\$&');\n    return new RegExp(escapedSearch);\n  }, [search]);\n\n  const itemsToRender = useMemo(() => {\n    return menuHelpers.mapTree(\n      search\n        ? menuHelpers.flatten(phrasesDisplayNames).filter(({ primary }: MenuItemProps) => {\n            return searchRegex.test(primary);\n          })\n        : phrasesDisplayNames,\n      item => {\n        return {\n          ...item\n        };\n      }\n    );\n  }, [search, phrasesDisplayNames, searchRegex]);\n\n  useEffect(() => {\n    if (isOpen) {\n      searchEleRef?.current?.focus();\n    }\n  }, [isOpen, searchEleRef.current]);\n\n  const menuID = createUID();\n  const menuListID = `${menuID}--list`;\n  const [buttonEl, setButtonEl] = useElement<HTMLButtonElement>(null);\n  const [popoverEl, setPopoverEl] = useElement<HTMLElement>(null);\n\n  useOuterEvent('mousedown', [popoverEl, buttonEl], () => {\n    setIsOpen(false);\n    setSearch('');\n  });\n\n  useEscape(() => {\n    setIsOpen(false);\n  });\n\n  const pagePushItemsRender = useMemo(() => {\n    return pagePushList.map(item => {\n      return { id: item.id, primary: item.message };\n    });\n  }, [pagePushList]);\n\n  const composerChildren = (\n    <>\n      <Button\n        ref={setButtonEl}\n        onClick={() => setIsOpen(cur => !cur)}\n        variant='secondary'\n        disabled={args.disableChat}\n      >\n        <Flex container={{ alignItems: 'center', gap: 1 }}>\n          <Text>Phrases</Text>\n          <Icon name='arrow-micro-down' />\n        </Flex>\n      </Button>\n\n      <Popover show={isOpen} ref={setPopoverEl} target={buttonEl}>\n        <Menu\n          id={menuID}\n          listId={menuListID}\n          mode='action'\n          variant='flyout'\n          items={itemsToRender}\n          role='listbox'\n          onItemClick={id => {\n            insertPhrasesMessage(phrasesMessages.filter(message => message.id === id)[0].message);\n            setAnnouncement('Phrase inserted');\n            setIsOpen(false);\n            setSearch('');\n          }}\n          accent={search ? searchRegex : undefined}\n          focusControlEl={searchEleRef.current || undefined}\n          footer={\n            <SearchInput\n              ref={searchEleRef}\n              onSearchChange={setSearch}\n              value={search}\n              role='searchbox'\n              searchInputAriaLabel='Start typing to search.'\n            />\n          }\n        />\n      </Popover>\n\n      <MenuButton\n        text='Page push'\n        disabled={args.disableChat}\n        menu={{\n          id: menuID,\n          listId: menuListID,\n          mode: 'action',\n          variant: 'flyout',\n          items: pagePushItemsRender,\n          role: 'listbox',\n          onItemClick: id => {\n            setAnnouncement('Link inserted');\n            setChatMessages(prevChatMessages => [\n              ...prevChatMessages,\n              pagePushList.filter(item => item.id === id)[0]\n            ]);\n          }\n        }}\n      />\n      <Popover\n        show={mountPopover}\n        target={chatComposerImperativeHandleRef?.current?.textAreaRef?.current as Element}\n        placement='top-start'\n      >\n        <Menu\n          scrollAt={20}\n          items={itemsToRender}\n          onItemClick={id => {\n            insertPhrasesMessage(phrasesMessages.filter(message => message.id === id)[0].message);\n            setAnnouncement('Phrase inserted');\n          }}\n          focusControlEl={\n            chatComposerImperativeHandleRef?.current?.textAreaRef?.current as\n              | HTMLElement\n              | undefined\n          }\n        />\n      </Popover>\n    </>\n  );\n\n  const composerProps: ChatComposerProps = {\n    ref: chatComposerImperativeHandleRef,\n    maxAttachments: args.maxAttachments,\n    attachments,\n    specialKeysConfig,\n    showEmoji: true,\n    disabled: args.disableChat,\n    onAddAttachment: () => {\n      setAttachments([\n        ...attachments,\n        {\n          id: `${attachments.length} statement.pdf`,\n          name: `${attachments.length} statement.pdf`,\n          onDelete: onDeleteAttachment\n        }\n      ]);\n    },\n    maxLength: args.maxLength,\n    placeholder: args.placeholder,\n    defaultMessage: args.defaultMessage,\n    onSend: (message: string) => {\n      action(`onAppendMessage: ${message}`)();\n      appendMessage({\n        senderType: 'agent',\n        direction: 'out',\n        avatarInfo: {\n          name: 'Edward Green'\n        },\n        type: 'message',\n        message,\n        timeStamp: '2:08'\n      });\n    },\n    children: composerChildren\n  };\n\n  const suggestedReplyPickerProps: SuggestedReplyPickerProps = {\n    replies: suggestedReplies,\n    onSelect: (suggestedReply: SuggestedReply) => {\n      chatComposerImperativeHandleRef.current?.appendToMessage(suggestedReply.message, 'cursor');\n      setShowSuggestedReplies(false);\n    },\n    onDismiss: () => {\n      setShowSuggestedReplies(false);\n    }\n  };\n\n  const fetchGoogleSprite = () => {\n    return 'https://unpkg.com/emoji-datasource-google@5.0.1/img/google/sheets-256/64.png';\n  };\n\n  return (\n    <EmojiContext.Provider value={{ set: 'google', spriteSrcResolver: fetchGoogleSprite }}>\n      <Flex\n        container={{\n          justify: 'center'\n        }}\n        style={{\n          height: args.chatHeight || 'calc(100vh)',\n          width: args.chatWidth || '30rem',\n          margin: 'auto'\n        }}\n      >\n        <VisuallyHiddenText aria-live='assertive'>{announcement}</VisuallyHiddenText>\n        <Chat\n          header={{\n            title: Channels.options[args.selectedChannel || 'LiveChat'].title,\n            icon: Channels.options[args.selectedChannel || 'LiveChat'].icon,\n            customer: 'Ginger Ventura',\n            authenticated: true,\n            sentiment: { variant: 'positive' },\n            context: {\n              items: contextItems,\n              onClick: () => {\n                setContextLoading(true);\n                setTimeout(() => {\n                  setContextItems(contextItemsMock);\n                  setContextLoading(false);\n                }, 1000);\n              },\n              loading: contextLoading\n            },\n            actions: [\n              { id: 'action-1', primary: 'Transfer' },\n              { id: 'action-2', primary: 'End chat' }\n            ]\n          }}\n          banner={args.showChatBanner ? chatBanner : undefined}\n          body={bodyProps}\n          suggestedReplyPicker={\n            suggestedReplies.length > 0 && showSuggestedReplies\n              ? suggestedReplyPickerProps\n              : undefined\n          }\n          composer={composerProps}\n        />\n      </Flex>\n    </EmojiContext.Provider>\n  );\n};\n\nStandardChat.args = {\n  maxAttachments: 2,\n  selectedChannel: 'LiveChat',\n  showChatBanner: true,\n  disableChat: false,\n  simulateConversation: false,\n  typingIndicator: false,\n  message: '',\n  placeholder: 'Enter message',\n  defaultMessage:\n    'Greetings! Hope you are having a great time, Please reach out to us for any help, Thanks!',\n  maxLength: 280,\n  loading: false\n};\n\nStandardChat.argTypes = {\n  maxAttachments: { control: { type: 'number' } },\n  selectedChannel: { options: ['LiveChat', 'Twitter', 'Facebook'], control: { type: 'select' } },\n  showChatBanner: { control: { type: 'boolean' } },\n  disableChat: { control: { type: 'boolean' } },\n  simulateConversation: { control: { type: 'boolean' } },\n  typingIndicator: { control: { type: 'boolean' } },\n  message: { control: { type: 'text' } },\n  placeholder: { control: { type: 'text' } },\n  defaultMessage: { control: { type: 'text' } },\n  maxLength: { control: { type: 'number' } },\n  loading: { control: { type: 'boolean' } }\n};\n\nStandardChat.parameters = {\n  layout: 'fullscreen'\n};\n\n/** *************************** Standard Chat component - END ************************ */\n"]}

package/jsx/work/CaseView/Attachments.mocks.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"Attachments.mocks.d.ts","sourceRoot":"","sources":["../../../src/work/CaseView/Attachments.mocks.tsx"],"names":[],"mappings":";AA4fA,eAAO,MAAM,eAAe,mBAoI3B,CAAC"}