@pega/cosmos-react-demos 4.0.0-dev.1.1 → 4.0.0-dev.10.0

package/jsx/cs/CSAppShell/CSAppShell.mocks.jsx

@@ -1,8 +1,12 @@
-import { createContext, useContext, useState } from 'react';
-import { AppShellDrawerContext, Banner, Button, Flex, Form, Input, Option, Select } from '@pega/cosmos-react-core';
+import { createContext, useCallback, useContext, useState, useEffect, useMemo } from 'react';
+import { AppShellDrawerContext, Banner, Button, Flex, Form, Input, Option, Select, menuHelpers, CheckboxGroup, Checkbox, ComboBox } from '@pega/cosmos-react-core';
 import { CTIPanel } from '@pega/cosmos-react-cs';
-import { userStatusOptions } from '../CallControlPanel/CallControlPanel.mocks';
+import ChatSettingsPanel from '@pega/cosmos-react-social/lib/components/Chat/ChatSettingsPanel';
+import { AppshellEmailSummaryList, EmailSummaryList } from '@pega/cosmos-react-social';
+import EmailNotificationPanel from '@pega/cosmos-react-social/lib/components/Email/EmailNotificationPanel';
+import { emailSummaryItems } from '../../social/Email/Email.mocks';
 import { CallControlPanelDemo, ExternalCTIDemo } from '../CallControlPanel/CallControlPanel.stories';
+import { userStatusOptions } from '../CallControlPanel/CallControlPanel.mocks';
 export const CallLoginForm = ({ ctiLinkOptions, onLogin, onCancel }) => {
     const [agentId, setAgentId] = useState('');
     const [password, setPassword] = useState('');
@@ -21,7 +25,7 @@ export const CallLoginForm = ({ ctiLinkOptions, onLogin, onCancel }) => {
         Login
       </Button>
     </>);
-    return (<Form actions={actions} banners={errorMessage ? <Banner id='error' variant='urgent' messages={[errorMessage]}/> : undefined}>
+    return (<Form actions={actions} banners={errorMessage ? <Banner variant='urgent' messages={[errorMessage]}/> : undefined}>
       <Select required label='CTI link' onChange={e => setCTILinkId(e.target.value)}>
         {Object.entries(ctiLinkOptions).map(([id, label]) => (<Option value={id}>{label}</Option>))}
       </Select>
@@ -296,4 +300,135 @@ export const AppShellMockData = {
         ]
     }
 };
+export const statuses = [
+    { id: 'available', primary: 'Available', selected: false },
+    {
+        id: 'temporarilyUnavailable',
+        primary: 'Temporarily unavailable',
+        items: [
+            { id: 'quick_break', primary: 'Quick break', selected: false },
+            { id: 'personal_work', primary: 'Personal work', selected: false },
+            { id: 'in_a_meeting', primary: 'In a meeting', selected: false }
+        ]
+    },
+    { id: 'unavailable', primary: 'Unavailable', selected: false }
+];
+export const ChatSettingsPanelMock = () => {
+    const { openDrawer, closeDrawer } = useContext(AppShellDrawerContext);
+    const [chatAlias, setChatAlias] = useState('');
+    const [queues, setQueues] = useState([
+        { id: 'Billing', checked: false },
+        { id: 'General', checked: false },
+        { id: 'Technical', checked: false }
+    ]);
+    const [items, setItems] = useState(() => {
+        return menuHelpers.mapTree(statuses, item => ({
+            ...item,
+            selected: item.items ? undefined : !!item.selected
+        }));
+    });
+    const selected = useMemo(() => menuHelpers.getSelected(items)[0], [items]);
+    const selectItem = useCallback((id) => {
+        setItems(cur => menuHelpers.selectItem(cur, id, 'single-select'));
+    }, []);
+    const formActions = (<>
+      <Button name='Cancel' variant='secondary' onClick={closeDrawer}>
+        Cancel
+      </Button>
+      <Button name='Submit' variant='primary' onClick={closeDrawer}>
+        Submit
+      </Button>
+    </>);
+    const chatSettings = useMemo(() => (<Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>
+        <Form actions={formActions}>
+          <Flex container={{ direction: 'column', pad: 0.5 }}>
+            <Input label='Chat alias' value={chatAlias} onChange={(e) => {
+            setChatAlias(e.target.value);
+        }}/>
+          </Flex>
+          <Flex container={{ direction: 'column', pad: 1 }}>
+            <CheckboxGroup label='Joined queues' name='queueslist' labelHidden={false}>
+              {queues.map(({ id, checked }) => (<Checkbox label={id} id={id} name={id} checked={checked} onChange={e => setQueues(queues.map(queue => {
+                if (queue.id === id) {
+                    return {
+                        ...queue,
+                        checked: e.target.checked
+                    };
+                }
+                return queue;
+            }))}/>))}
+            </CheckboxGroup>
+          </Flex>
+          <Flex container={{ direction: 'column', pad: 0.5 }}>
+            <ComboBox label='Status' mode='single-select' required selected={selected
+            ? {
+                items: {
+                    id: selected?.id,
+                    text: selected?.primary
+                }
+            }
+            : undefined} menu={{
+            items,
+            variant: 'drill-down',
+            onItemClick: selectItem
+        }}/>
+          </Flex>
+        </Form>
+      </Flex>), [items]);
+    const drawerHeader = 'Chat settings';
+    const drawerContent = {
+        drawerHeader,
+        drawerView: chatSettings,
+        name: drawerHeader
+    };
+    useEffect(() => {
+        if (selected)
+            openDrawer(drawerContent);
+    }, [selected]);
+    return (<ChatSettingsPanel label={drawerHeader} status={menuHelpers.getParentItem(items, selected?.id)?.id === 'temporarilyUnavailable'
+            ? menuHelpers.getParentItem(items, selected?.id)?.id
+            : selected?.id} onClick={() => openDrawer(drawerContent)}/>);
+};
+const EmailNotifications = () => {
+    const { closeDrawer } = useContext(AppShellDrawerContext);
+    const [sortOptions, setSortOptions] = useState([
+        { id: 'Most recent', primary: 'Most recent', selected: true },
+        { id: 'Most urgent', primary: 'Most urgent', selected: false },
+        { id: 'All unread', primary: 'All unread', selected: false }
+    ]);
+    const selected = menuHelpers.getSelected(sortOptions)[0];
+    const selectItem = (id) => {
+        setSortOptions(cur => menuHelpers.selectItem(cur, id, 'single-select'));
+    };
+    return (<Flex container={{ direction: 'column', gap: 2 }} item={{ grow: 1 }}>
+      <Flex container={{ justify: 'center', pad: [1, 0, 0] }}>
+        <Button onClick={closeDrawer}>Get next email</Button>
+      </Flex>
+      <Flex container={{ direction: 'column', pad: [0, 2] }}>
+        <ComboBox label='Sorted by' mode='single-select' selected={selected
+            ? {
+                items: {
+                    id: selected?.id,
+                    text: selected?.primary
+                }
+            }
+            : undefined} menu={{
+            items: sortOptions,
+            onItemClick: selectItem
+        }}/>
+      </Flex>
+
+      <EmailSummaryList items={emailSummaryItems} as={AppshellEmailSummaryList} onItemClick={closeDrawer} emptyMessage='No emails' selectable={false}/>
+    </Flex>);
+};
+export const EmailNotificationPanelMock = () => {
+    const { openDrawer } = useContext(AppShellDrawerContext);
+    const drawerHeader = 'My open emails';
+    const drawerContent = {
+        drawerHeader,
+        drawerView: <EmailNotifications />,
+        name: drawerHeader
+    };
+    return (<EmailNotificationPanel count={15} label={drawerHeader} onClick={() => openDrawer(drawerContent)}/>);
+};
 //# sourceMappingURL=CSAppShell.mocks.jsx.map

package/jsx/cs/CSAppShell/CSAppShell.mocks.jsx.map

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{ ChangeEvent, createContext, FunctionComponent, useContext, useState } from 'react';\n\nimport {\n  AppShellDrawerContext,\n  Banner,\n  Button,\n  Flex,\n  Form,\n  Input,\n  Option,\n  Select\n} from '@pega/cosmos-react-core';\nimport { type UserAvailabilityStatusOption, CTIPanel } from '@pega/cosmos-react-cs';\n\nimport { userStatusOptions } from '../CallControlPanel/CallControlPanel.mocks';\nimport {\n  CallControlPanelDemo,\n  ExternalCTIDemo\n} from '../CallControlPanel/CallControlPanel.stories';\n\nexport type LoginError = string;\n\nexport interface LoginFormProps {\n  ctiLinkOptions: { [key: string]: string };\n  onLogin: (\n    ctiLinkId: keyof LoginFormProps['ctiLinkOptions'],\n    agentId: string,\n    password: string\n  ) => Promise<LoginError | undefined>;\n  onCancel: () => void;\n}\n\nexport const CallLoginForm: FunctionComponent<LoginFormProps> = ({\n  ctiLinkOptions,\n  onLogin,\n  onCancel\n}: LoginFormProps) => {\n  const [agentId, setAgentId] = useState<string>('');\n  const [password, setPassword] = useState<string>('');\n  const [extension, setExtension] = useState<string>('');\n  const [ctiLinkId, setCTILinkId] = useState<string>(Object.keys(ctiLinkOptions)[0]);\n  const [errorMessage, setErrorMessage] = useState<string>();\n\n  const canSubmit = agentId && password && ctiLinkId && extension;\n\n  const actions = (\n    <>\n      <Button key='cancel' name='cancel' variant='secondary' onClick={onCancel}>\n        Cancel\n      </Button>\n      <Button\n        key='submit'\n        name='submit'\n        type='submit'\n        variant='primary'\n        disabled={!canSubmit}\n        onClick={(e: MouseEvent) => {\n          e.preventDefault();\n          onLogin(ctiLinkId!, agentId, password).then(setErrorMessage);\n        }}\n      >\n        Login\n      </Button>\n    </>\n  );\n\n  return (\n    <Form\n      actions={actions}\n      banners={\n        errorMessage ? <Banner id='error' variant='urgent' messages={[errorMessage]} /> : undefined\n      }\n    >\n      <Select required label='CTI link' onChange={e => setCTILinkId(e.target.value)}>\n        {Object.entries(ctiLinkOptions).map(([id, label]) => (\n          <Option value={id}>{label}</Option>\n        ))}\n      </Select>\n      <Input\n        required\n        label='Agent ID'\n        value={agentId}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setAgentId(e.target.value)}\n      />\n      <Input\n        type='password'\n        required\n        label='Password'\n        value={password}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setPassword(e.target.value)}\n      />\n      <Input\n        required\n        label='Extension'\n        value={extension}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setExtension(e.target.value)}\n      />\n    </Form>\n  );\n};\n\nexport const CTIControlPanelContext = createContext<{\n  type: 'internal' | 'external';\n  draggable?: boolean;\n  applyAppStyling: boolean;\n}>({\n  type: 'internal',\n  draggable: true,\n  applyAppStyling: false\n});\n\nexport const CTIControlPanel: FunctionComponent = () => {\n  const [agentStatus, setAgentStatus] = useState<UserAvailabilityStatusOption>(\n    userStatusOptions[0] as UserAvailabilityStatusOption\n  );\n  const [callPanelVisible, setCallPanelVisible] = useState(false);\n  const { type, draggable, applyAppStyling } = useContext(CTIControlPanelContext);\n  const { openDrawer, closeDrawer } = useContext(AppShellDrawerContext);\n\n  const drawerView = (\n    <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n      <CallLoginForm\n        ctiLinkOptions={{\n          valid: 'It will be accepted',\n          invalid: 'This will raise an error'\n        }}\n        onLogin={ctiLink => {\n          if (ctiLink === 'invalid') return Promise.resolve('Login incorrect');\n          setAgentStatus(userStatusOptions[0]);\n          setCallPanelVisible(true);\n          closeDrawer();\n          return Promise.resolve(undefined);\n        }}\n        onCancel={closeDrawer}\n      />\n    </Flex>\n  );\n  const drawerHeader = 'Pega Call Log In';\n\n  return (\n    <>\n      <CTIPanel\n        visible={callPanelVisible}\n        status={agentStatus}\n        onClick={() => {\n          if (agentStatus.status === 'logout')\n            openDrawer({\n              drawerHeader,\n              drawerView,\n              name: drawerHeader\n            });\n          else setCallPanelVisible(prev => !prev);\n        }}\n      >\n        {type === 'internal' ? (\n          <CallControlPanelDemo\n            heading='Agent'\n            status={agentStatus.id}\n            onStatusChange={status => {\n              setAgentStatus(status);\n              if (status.status === 'logout') setCallPanelVisible(false);\n            }}\n            isDraggable={draggable}\n            showStatus\n            visible={callPanelVisible}\n          />\n        ) : (\n          <ExternalCTIDemo\n            heading='External CTI'\n            isDraggable={draggable}\n            showStatus\n            visible={callPanelVisible}\n            applyAppStyling={applyAppStyling}\n          />\n        )}\n      </CTIPanel>\n    </>\n  );\n};\n\nexport const AppShellMockData = {\n  notifications: [\n    {\n      id: '123',\n      primary:\n        \"Dean Thomas mentioned your team in a bug 'Button does not initiate onClick event handler'.\",\n      secondary: 'BUG-12345',\n      visual: 'Dean Thomas',\n      unread: true\n    },\n    {\n      id: '456',\n      primary: \"Seth DeAngelo mentioned your team in a bug 'Text variant h1 renders as h3 in DOM'.\",\n      visual: 'Seth DeAngelo',\n      secondary: 'BUG-12345',\n      unread: true\n    },\n    {\n      id: '789',\n      primary:\n        \"Janet Moore mentioned your team in a bug 'Tree expanded state does not match the state that was set on the component'.\",\n      secondary: 'BUG-12345',\n      visual: 'Janet Moore',\n      unread: true\n    },\n    {\n      id: '000',\n      primary: 'You have been awarded Employee of the Month! 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{\n  ChangeEvent,\n  createContext,\n  FunctionComponent,\n  MouseEvent,\n  useCallback,\n  useContext,\n  useState,\n  useEffect,\n  useMemo\n} from 'react';\n\nimport {\n  AppShellDrawerContext,\n  Banner,\n  Button,\n  Flex,\n  Form,\n  Input,\n  Option,\n  Select,\n  MenuProps,\n  menuHelpers,\n  MenuItemProps,\n  CheckboxGroup,\n  Checkbox,\n  ComboBox\n} from '@pega/cosmos-react-core';\nimport { type UserAvailabilityStatusOption, CTIPanel } from '@pega/cosmos-react-cs';\nimport ChatSettingsPanel from '@pega/cosmos-react-social/lib/components/Chat/ChatSettingsPanel';\nimport { UserAvailability } from '@pega/cosmos-react-social/lib/components/Chat/Chat.types';\nimport { AppshellEmailSummaryList, EmailSummaryList } from '@pega/cosmos-react-social';\nimport EmailNotificationPanel from '@pega/cosmos-react-social/lib/components/Email/EmailNotificationPanel';\n\nimport { emailSummaryItems } from '../../social/Email/Email.mocks';\nimport {\n  CallControlPanelDemo,\n  ExternalCTIDemo\n} from '../CallControlPanel/CallControlPanel.stories';\nimport { userStatusOptions } from '../CallControlPanel/CallControlPanel.mocks';\n\nexport type LoginError = string;\n\nexport interface LoginFormProps {\n  ctiLinkOptions: { [key: string]: string };\n  onLogin: (\n    ctiLinkId: keyof LoginFormProps['ctiLinkOptions'],\n    agentId: string,\n    password: string\n  ) => Promise<LoginError | undefined>;\n  onCancel: () => void;\n}\n\nexport const CallLoginForm: FunctionComponent<LoginFormProps> = ({\n  ctiLinkOptions,\n  onLogin,\n  onCancel\n}: LoginFormProps) => {\n  const [agentId, setAgentId] = useState<string>('');\n  const [password, setPassword] = useState<string>('');\n  const [extension, setExtension] = useState<string>('');\n  const [ctiLinkId, setCTILinkId] = useState<string>(Object.keys(ctiLinkOptions)[0]);\n  const [errorMessage, setErrorMessage] = useState<string>();\n\n  const canSubmit = agentId && password && ctiLinkId && extension;\n\n  const actions = (\n    <>\n      <Button key='cancel' name='cancel' variant='secondary' onClick={onCancel}>\n        Cancel\n      </Button>\n      <Button\n        key='submit'\n        name='submit'\n        type='submit'\n        variant='primary'\n        disabled={!canSubmit}\n        onClick={(e: MouseEvent) => {\n          e.preventDefault();\n          onLogin(ctiLinkId!, agentId, password).then(setErrorMessage);\n        }}\n      >\n        Login\n      </Button>\n    </>\n  );\n\n  return (\n    <Form\n      actions={actions}\n      banners={errorMessage ? <Banner variant='urgent' messages={[errorMessage]} /> : undefined}\n    >\n      <Select required label='CTI link' onChange={e => setCTILinkId(e.target.value)}>\n        {Object.entries(ctiLinkOptions).map(([id, label]) => (\n          <Option value={id}>{label}</Option>\n        ))}\n      </Select>\n      <Input\n        required\n        label='Agent ID'\n        value={agentId}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setAgentId(e.target.value)}\n      />\n      <Input\n        type='password'\n        required\n        label='Password'\n        value={password}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setPassword(e.target.value)}\n      />\n      <Input\n        required\n        label='Extension'\n        value={extension}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setExtension(e.target.value)}\n      />\n    </Form>\n  );\n};\n\nexport const CTIControlPanelContext = createContext<{\n  type: 'internal' | 'external';\n  draggable?: boolean;\n  applyAppStyling: boolean;\n}>({\n  type: 'internal',\n  draggable: true,\n  applyAppStyling: false\n});\n\nexport const CTIControlPanel: FunctionComponent = () => {\n  const [agentStatus, setAgentStatus] = useState<UserAvailabilityStatusOption>(\n    userStatusOptions[0] as UserAvailabilityStatusOption\n  );\n  const [callPanelVisible, setCallPanelVisible] = useState(false);\n  const { type, draggable, applyAppStyling } = useContext(CTIControlPanelContext);\n  const { openDrawer, closeDrawer } = useContext(AppShellDrawerContext);\n\n  const drawerView = (\n    <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n      <CallLoginForm\n        ctiLinkOptions={{\n          valid: 'It will be accepted',\n          invalid: 'This will raise an error'\n        }}\n        onLogin={ctiLink => {\n          if (ctiLink === 'invalid') return Promise.resolve('Login incorrect');\n          setAgentStatus(userStatusOptions[0]);\n          setCallPanelVisible(true);\n          closeDrawer();\n          return Promise.resolve(undefined);\n        }}\n        onCancel={closeDrawer}\n      />\n    </Flex>\n  );\n  const drawerHeader = 'Pega Call Log In';\n\n  return (\n    <>\n      <CTIPanel\n        visible={callPanelVisible}\n        status={agentStatus}\n        onClick={() => {\n          if (agentStatus.status === 'logout')\n            openDrawer({\n              drawerHeader,\n              drawerView,\n              name: drawerHeader\n            });\n          else setCallPanelVisible(prev => !prev);\n        }}\n      >\n        {type === 'internal' ? (\n          <CallControlPanelDemo\n            heading='Agent'\n            status={agentStatus.id}\n            onStatusChange={status => {\n              setAgentStatus(status);\n              if (status.status === 'logout') setCallPanelVisible(false);\n            }}\n            isDraggable={draggable}\n            showStatus\n            visible={callPanelVisible}\n          />\n        ) : (\n          <ExternalCTIDemo\n            heading='External CTI'\n            isDraggable={draggable}\n            showStatus\n            visible={callPanelVisible}\n            applyAppStyling={applyAppStyling}\n          />\n        )}\n      </CTIPanel>\n    </>\n  );\n};\n\nexport const AppShellMockData = {\n  notifications: [\n    {\n      id: '123',\n      primary:\n        \"Dean Thomas mentioned your team in a bug 'Button does not initiate onClick event handler'.\",\n      secondary: 'BUG-12345',\n      visual: 'Dean Thomas',\n      unread: true\n    },\n    {\n      id: '456',\n      primary: \"Seth DeAngelo mentioned your team in a bug 'Text variant h1 renders as h3 in DOM'.\",\n      visual: 'Seth DeAngelo',\n      secondary: 'BUG-12345',\n      unread: true\n    },\n    {\n      id: '789',\n      primary:\n        \"Janet Moore mentioned your team in a bug 'Tree expanded state does not match the state that was set on the component'.\",\n      secondary: 'BUG-12345',\n      visual: 'Janet Moore',\n      unread: true\n    },\n    {\n      id: '000',\n      primary: 'You have been awarded Employee of the Month! Congratulations!',\n      secondary: '',\n      visual: 'Cindy Turner',\n      unread: true\n    }\n  ],\n  recents: [\n    {\n      id: '123',\n      primary: \"BUG-12345: 'Button does not initiate onClick event handler'.\",\n      secondary: 'BUG-12345'\n    },\n    {\n      id: '456',\n      primary: \"BUG-54321: 'Text variant h1 renders as h3 in DOM'.\",\n      secondary: 'BUG-00000'\n    },\n    {\n      id: '789',\n      primary:\n        \"BUG-00000: 'Tree expanded state does not match the state that was set on the component'.\",\n      secondary: 'BUG-00000'\n    },\n    {\n      id: '111',\n      primary: \"BUG-12345: 'Button does not initiate onClick event handler'.\",\n      secondary: 'BUG-12345'\n    },\n    {\n      id: '222',\n      primary: \"BUG-54321: 'Text variant h1 renders as h3 in DOM'.\",\n      secondary: 'BUG-00000'\n    },\n    {\n      id: '333',\n      primary:\n        \"BUG-00000: 'Tree expanded state does not match the state that was set on the component'.\",\n      secondary: 'BUG-00000'\n    },\n    {\n      id: '444',\n      primary: \"BUG-12345: 'Button does not initiate onClick event handler'.\",\n      secondary: 'BUG-12345'\n    },\n    {\n      id: '555',\n      primary: \"BUG-54321: 'Text variant h1 renders as h3 in DOM'.\",\n      secondary: 'BUG-00000'\n    },\n    {\n      id: '666',\n      primary:\n        \"BUG-00000: 'Tree expanded state does not match the state that was set on the component'.\",\n      secondary: 'BUG-00000'\n    }\n  ],\n  'Phone interaction': {\n    caseId: 'Customer',\n    heading: 'Ginger Ventura',\n    primaryFields: [\n      {\n        id: '0',\n        name: 'Lifetime value',\n        value: 'Gold'\n      },\n      {\n        id: '1',\n        name: 'Interaction type',\n        value: 'Phone'\n      },\n      {\n        id: '2',\n        name: 'Churn risk',\n        value: 'Low'\n      },\n      {\n        id: '3',\n        name: 'Status',\n        value: 'Open'\n      }\n    ],\n    secondaryFields: [\n      {\n        id: '0',\n        name: 'Status',\n        value: 'Verified'\n      },\n      {\n        id: '1',\n        name: 'Web login',\n        value: 'Today'\n      },\n      {\n        id: '2',\n        name: 'Customer since',\n        value: 'July 2018'\n      },\n      {\n        id: '3',\n        name: 'Address',\n        value: '2213b Gormand street'\n      }\n    ]\n  },\n  'Chat interaction': {\n    caseId: 'Customer',\n    heading: 'Sara Davis',\n    primaryFields: [\n      {\n        id: '0',\n        name: 'Lifetime value',\n        value: 'Silver'\n      },\n      {\n        id: '1',\n        name: 'Interaction type',\n        value: 'Chat'\n      },\n      {\n        id: '2',\n        name: 'Churn risk',\n        value: 'High'\n      },\n      {\n        id: '3',\n        name: 'Status',\n        value: 'Open'\n      }\n    ],\n    secondaryFields: [\n      {\n        id: '0',\n        name: 'Status',\n        value: 'Verified'\n      },\n      {\n        id: '1',\n        name: 'Web login',\n        value: 'Today'\n      },\n      {\n        id: '2',\n        name: 'Customer since',\n        value: 'March 2005'\n      },\n      {\n        id: '3',\n        name: 'Address',\n        value: '340 River'\n      }\n    ]\n  },\n  'Mail interaction': {\n    caseId: 'Customer',\n    heading: 'John Brown',\n    primaryFields: [\n      {\n        id: '0',\n        name: 'Lifetime value',\n        value: 'Bronze'\n      },\n      {\n        id: '1',\n        name: 'Interaction type',\n        value: 'Mail'\n      },\n      {\n        id: '2',\n        name: 'Churn risk',\n        value: 'Medium'\n      },\n      {\n        id: '3',\n        name: 'Status',\n        value: 'Open'\n      }\n    ],\n    secondaryFields: [\n      {\n        id: '0',\n        name: 'Status',\n        value: 'Verified'\n      },\n      {\n        id: '1',\n        name: 'Web login',\n        value: 'Today'\n      },\n      {\n        id: '2',\n        name: 'Customer since',\n        value: 'March 1995'\n      },\n      {\n        id: '3',\n        name: 'Address',\n        value: '340 River'\n      }\n    ]\n  }\n};\n\nexport const statuses = [\n  { id: 'available', primary: 'Available', selected: false },\n  {\n    id: 'temporarilyUnavailable',\n    primary: 'Temporarily unavailable',\n    items: [\n      { id: 'quick_break', primary: 'Quick break', selected: false },\n      { id: 'personal_work', primary: 'Personal work', selected: false },\n      { id: 'in_a_meeting', primary: 'In a meeting', selected: false }\n    ]\n  },\n  { id: 'unavailable', primary: 'Unavailable', selected: false }\n];\n\nexport const ChatSettingsPanelMock: FunctionComponent = () => {\n  const { openDrawer, closeDrawer } = useContext(AppShellDrawerContext);\n\n  const [chatAlias, setChatAlias] = useState('');\n  const [queues, setQueues] = useState<{ id: string; checked: boolean }[]>([\n    { id: 'Billing', checked: false },\n    { id: 'General', checked: false },\n    { id: 'Technical', checked: false }\n  ]);\n\n  const [items, setItems] = useState<MenuProps['items']>((): MenuProps['items'] => {\n    return menuHelpers.mapTree(statuses, item => ({\n      ...item,\n      selected: item.items ? undefined : !!item.selected\n    }));\n  });\n\n  const selected = useMemo(() => menuHelpers.getSelected(items)[0], [items]);\n\n  const selectItem = useCallback((id: MenuItemProps['id']) => {\n    setItems(cur => menuHelpers.selectItem(cur, id, 'single-select'));\n  }, []);\n\n  const formActions = (\n    <>\n      <Button name='Cancel' variant='secondary' onClick={closeDrawer}>\n        Cancel\n      </Button>\n      <Button name='Submit' variant='primary' onClick={closeDrawer}>\n        Submit\n      </Button>\n    </>\n  );\n\n  const chatSettings = useMemo(\n    () => (\n      <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n        <Form actions={formActions}>\n          <Flex container={{ direction: 'column', pad: 0.5 }}>\n            <Input\n              label='Chat alias'\n              value={chatAlias}\n              onChange={(e: ChangeEvent<HTMLInputElement>) => {\n                setChatAlias(e.target.value);\n              }}\n            />\n          </Flex>\n          <Flex container={{ direction: 'column', pad: 1 }}>\n            <CheckboxGroup label='Joined queues' name='queueslist' labelHidden={false}>\n              {queues.map(({ id, checked }) => (\n                <Checkbox\n                  label={id}\n                  id={id}\n                  name={id}\n                  checked={checked}\n                  onChange={e =>\n                    setQueues(\n                      queues.map(queue => {\n                        if (queue.id === id) {\n                          return {\n                            ...queue,\n                            checked: e.target.checked\n                          };\n                        }\n                        return queue;\n                      })\n                    )\n                  }\n                />\n              ))}\n            </CheckboxGroup>\n          </Flex>\n          <Flex container={{ direction: 'column', pad: 0.5 }}>\n            <ComboBox\n              label='Status'\n              mode='single-select'\n              required\n              selected={\n                selected\n                  ? {\n                      items: {\n                        id: selected?.id,\n                        text: selected?.primary\n                      }\n                    }\n                  : undefined\n              }\n              menu={{\n                items,\n                variant: 'drill-down',\n                onItemClick: selectItem\n              }}\n            />\n          </Flex>\n        </Form>\n      </Flex>\n    ),\n    [items]\n  );\n\n  const drawerHeader = 'Chat settings';\n\n  const drawerContent = {\n    drawerHeader,\n    drawerView: chatSettings,\n    name: drawerHeader\n  };\n\n  useEffect(() => {\n    if (selected) openDrawer(drawerContent);\n  }, [selected]);\n\n  return (\n    <ChatSettingsPanel\n      label={drawerHeader}\n      status={\n        menuHelpers.getParentItem(items, selected?.id)?.id === 'temporarilyUnavailable'\n          ? (menuHelpers.getParentItem(items, selected?.id)?.id as UserAvailability)\n          : (selected?.id as UserAvailability)\n      }\n      onClick={() => openDrawer(drawerContent)}\n    />\n  );\n};\n\nconst EmailNotifications = () => {\n  const { closeDrawer } = useContext(AppShellDrawerContext);\n\n  const [sortOptions, setSortOptions] = useState<MenuItemProps[]>([\n    { id: 'Most recent', primary: 'Most recent', selected: true },\n    { id: 'Most urgent', primary: 'Most urgent', selected: false },\n    { id: 'All unread', primary: 'All unread', selected: false }\n  ]);\n\n  const selected = menuHelpers.getSelected(sortOptions)[0];\n\n  const selectItem = (id: MenuItemProps['id']) => {\n    setSortOptions(cur => menuHelpers.selectItem(cur, id, 'single-select') as MenuItemProps[]);\n  };\n\n  return (\n    <Flex container={{ direction: 'column', gap: 2 }} item={{ grow: 1 }}>\n      <Flex container={{ justify: 'center', pad: [1, 0, 0] }}>\n        <Button onClick={closeDrawer}>Get next email</Button>\n      </Flex>\n      <Flex container={{ direction: 'column', pad: [0, 2] }}>\n        <ComboBox\n          label='Sorted by'\n          mode='single-select'\n          selected={\n            selected\n              ? {\n                  items: {\n                    id: selected?.id,\n                    text: selected?.primary\n                  }\n                }\n              : undefined\n          }\n          menu={{\n            items: sortOptions,\n            onItemClick: selectItem\n          }}\n        />\n      </Flex>\n\n      <EmailSummaryList\n        items={emailSummaryItems}\n        as={AppshellEmailSummaryList}\n        onItemClick={closeDrawer}\n        emptyMessage='No emails'\n        selectable={false}\n      />\n    </Flex>\n  );\n};\n\nexport const EmailNotificationPanelMock: FunctionComponent = () => {\n  const { openDrawer } = useContext(AppShellDrawerContext);\n\n  const drawerHeader = 'My open emails';\n\n  const drawerContent = {\n    drawerHeader,\n    drawerView: <EmailNotifications />,\n    name: drawerHeader\n  };\n\n  return (\n    <EmailNotificationPanel\n      count={15}\n      label={drawerHeader}\n      onClick={() => openDrawer(drawerContent)}\n    />\n  );\n};\n"]}

package/jsx/cs/CSAppShell/CSAppShell.stories.d.ts.map

@@ -1 +1 @@
-{"version":3,"file":"CSAppShell.stories.d.ts","sourceRoot":"","sources":["../../../src/cs/CSAppShell/CSAppShell.stories.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAwB/C,OAAO,EAEL,0BAA0B,EAC3B,MAAM,8CAA8C,CAAC;;AAMtD,wBAmBU;AAEV,UAAU,eAAe;IACvB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,2BAA2B,CAAC,EAAE,0BAA0B,CAAC,kBAAkB,CAAC,CAAC;IAC7E,SAAS,CAAC,EAAE,0BAA0B,CAAC,WAAW,CAAC,CAAC;IACpD,QAAQ,EAAE,UAAU,GAAG,UAAU,CAAC;IAClC,uBAAuB,EAAE,OAAO,CAAC;CAClC;AAED,eAAO,MAAM,UAAU,EAAE,KAAK,CAAC,eAAe,CA+N7C,CAAC"}
+{"version":3,"file":"CSAppShell.stories.d.ts","sourceRoot":"","sources":["../../../src/cs/CSAppShell/CSAppShell.stories.tsx"],"names":[],"mappings":"AACA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAY/C,OAAO,EAEL,0BAA0B,EAC3B,MAAM,8CAA8C,CAAC;;AAYtD,wBAmBU;AAEV,UAAU,eAAe;IACvB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,2BAA2B,CAAC,EAAE,0BAA0B,CAAC,kBAAkB,CAAC,CAAC;IAC7E,SAAS,CAAC,EAAE,0BAA0B,CAAC,WAAW,CAAC,CAAC;IACpD,QAAQ,EAAE,UAAU,GAAG,UAAU,CAAC;IAClC,uBAAuB,EAAE,OAAO,CAAC;CAClC;AAED,eAAO,MAAM,UAAU,EAAE,KAAK,CAAC,eAAe,CAwL7C,CAAC"}

package/jsx/cs/CSAppShell/CSAppShell.stories.jsx

@@ -1,6 +1,5 @@
 import { useEffect, useState, useMemo } from 'react';
-import { action } from '@storybook/addon-actions';
-import { createUID, TwoColumnPage, Icon, registerIcon, Button, Form, Flex, Input, Select, Option } from '@pega/cosmos-react-core';
+import { createUID, TwoColumnPage, registerIcon } from '@pega/cosmos-react-core';
 import * as chatSolidIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/chat-solid.icon';
 import { CaseViewMock } from '../../work/CaseView/CaseView.mocks';
 import { AppShellDemo } from '../../core/AppShell/AppShell.stories';
@@ -10,7 +9,7 @@ import { EmailShellDemo } from '../../social/Email/Email.stories';
 import { StandardChat } from '../../social/Chat/Chat.stories';
 import { TaskManagerDemo } from '../TaskManager/TaskManager.stories';
 import { InteractionTimerDemo as InteractionTimerStory } from '../InteractionTimer/InteractionTimer.stories';
-import { AppShellMockData, CTIControlPanel, CTIControlPanelContext } from './CSAppShell.mocks';
+import { AppShellMockData, ChatSettingsPanelMock, CTIControlPanel, CTIControlPanelContext, EmailNotificationPanelMock } from './CSAppShell.mocks';
 registerIcon(chatSolidIcon);
 export default {
     title: 'Customer Service/CS App Shell',
@@ -149,36 +148,7 @@ export const CSAppShell = (args) => {
             customerName: 'Ginger Ventura'
         });
     }, []);
-    const actions = (<>
-      <Button name='Cancel' variant='secondary' onClick={(e) => {
-            action('Click')(`${e.currentTarget.name}:${e.type}`);
-        }}>
-        Cancel
-      </Button>
-      <Button name='Submit' type='submit' variant='primary'>
-        Log in
-      </Button>
-    </>);
-    const chatSettings = (<Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>
-      <Form actions={actions}>
-        <Input name='agentId' label='Agent Id' autoComplete='off'/>
-
-        <Input name='password' type='password' label='Password' autoComplete='off'/>
-        <Select label='Make me'>
-          <Option>Available</Option>
-          <Option>Unavailable</Option>
-        </Select>
-      </Form>
-    </Flex>);
-    const utils = [
-        {
-            name: 'Chat settings',
-            visual: <Icon name='chat-solid'/>,
-            drawerView: chatSettings,
-            drawerHeader: 'Pega Chat Log In'
-        },
-        <CTIControlPanel />
-    ];
+    const utils = [<EmailNotificationPanelMock />, <ChatSettingsPanelMock />, <CTIControlPanel />];
     const appInfo = {
         href: 'https://www.pega.com/',
         imageSrc: 'https://www.clipartmax.com/png/middle/345-3454195_account-executive-civilian-pega-logo-png.png',

package/jsx/cs/CSAppShell/CSAppShell.stories.jsx.map

@@ -1 +1 @@
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{ useEffect, useState, MouseEvent, useMemo } from 'react';\nimport { action } from '@storybook/addon-actions';\nimport { Meta, Story } from '@storybook/react';\n\nimport {\n  AppShellProps,\n  createUID,\n  TwoColumnPage,\n  Icon,\n  registerIcon,\n  Button,\n  Form,\n  Flex,\n  Input,\n  Select,\n  Option\n} from '@pega/cosmos-react-core';\nimport * as chatSolidIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/chat-solid.icon';\n\nimport { CaseViewMock } from '../../work/CaseView/CaseView.mocks';\nimport { AppShellDemo } from '../../core/AppShell/AppShell.stories';\nimport { TasksDemo } from '../../work/Tasks/Tasks.stories';\nimport { FeedDemo } from '../../social/Feed/Feed.stories';\nimport { EmailShellDemo } from '../../social/Email/Email.stories';\nimport { StandardChat } from '../../social/Chat/Chat.stories';\nimport { TaskManagerDemo } from '../TaskManager/TaskManager.stories';\nimport {\n  InteractionTimerDemo as InteractionTimerStory,\n  InteractionTimerStoryProps\n} from '../InteractionTimer/InteractionTimer.stories';\n\nimport { AppShellMockData, CTIControlPanel, CTIControlPanelContext } from './CSAppShell.mocks';\n\nregisterIcon(chatSolidIcon);\n\nexport default {\n  title: 'Customer Service/CS App Shell',\n  parameters: {\n    layout: 'fullscreen'\n  },\n  args: {\n    isDraggable: true,\n    hasInteractionNotifications: true,\n    enableSla: true,\n    ctiPanel: 'internal',\n    applyThemeToExternalCTI: false\n  },\n  argTypes: {\n    isDraggable: { control: { type: 'boolean' } },\n    hasInteractionNotifications: { control: { type: 'boolean' } },\n    enableSla: { control: { type: 'boolean' } },\n    ctiPanel: { options: ['internal', 'external'], control: { type: 'inline-radio' } },\n    applyThemeToExternalCTI: { control: { type: 'boolean' } }\n  }\n} as Meta;\n\ninterface CSAppShellProps {\n  isDraggable?: boolean;\n  hasInteractionNotifications?: InteractionTimerStoryProps['hasNotifications'];\n  enableSla?: InteractionTimerStoryProps['showTimer'];\n  ctiPanel: 'internal' | 'external';\n  applyThemeToExternalCTI: boolean;\n}\n\nexport const CSAppShell: Story<CSAppShellProps> = (args: CSAppShellProps) => {\n  const CaseData = AppShellMockData as any;\n\n  const home = <TwoColumnPage a={<FeedDemo />} b={<TasksDemo />} title='Welcome, Sara Davis' />;\n\n  const [mainContent, setMainContent] = useState(home);\n  const [caseID, setCaseID] = useState(1001);\n  const [cases, setCases] = useState<AppShellProps['cases']>([]);\n  const [links, setLinks] = useState<AppShellProps['links']>([\n    {\n      id: '01',\n      name: 'Home',\n      href: '#home',\n      icon: 'home-solid'\n    }\n  ]);\n\n  const renderCaseView = (name: string) => {\n    if (name) {\n      const { heading } = CaseData[name];\n\n      let persistentUtilityContent;\n      if (name === 'Mail interaction') {\n        persistentUtilityContent = {\n          content: <EmailShellDemo hideSuggestions />,\n          title: 'Email'\n        };\n      } else if (name === 'Chat interaction') {\n        persistentUtilityContent = {\n          content: <StandardChat chatWidth='100%' />,\n          title: 'Chat'\n        };\n      }\n      setMainContent(\n        <CaseViewMock\n          stages={false}\n          tasks={<TaskManagerDemo verbatimStatus='pending' />}\n          persistentUtility={persistentUtilityContent}\n          heading={heading}\n        />\n      );\n    }\n  };\n\n  const setActiveItem = (key: string) => {\n    setCases((prevCases = []) => {\n      return prevCases.map(caseItem => {\n        return { ...caseItem, active: caseItem.id === key };\n      });\n    });\n    setLinks((prevLinks = []) => {\n      return prevLinks.map(link => {\n        return {\n          ...link,\n          active: link.name === key\n        };\n      });\n    });\n  };\n\n  const createInteraction = (createLink: {\n    primary: string;\n    secondary?: string;\n    icon: string;\n    meta: string;\n    customerName?: string;\n  }) => {\n    const { primary, secondary, icon, customerName } = createLink;\n    const key: string = createUID();\n    const createdAt = new Date().getTime();\n    const newCase = {\n      visual: (\n        <InteractionTimerStory\n          icon={icon}\n          showTimer={args.enableSla}\n          hasNotifications={args.hasInteractionNotifications}\n          meta={args.enableSla ? '0:00' : createLink.meta}\n          interactionType={primary}\n        />\n      ),\n      primary: customerName || 'Unknown customer',\n      secondary,\n      createdAt,\n      id: key,\n      active: true,\n      onClick: () => {\n        setActiveItem(key);\n        renderCaseView(primary);\n      },\n      onDismiss: (e: any) => {\n        setActiveItem('Home');\n        e.stopPropagation();\n        setCases((prevCases = []) => prevCases.filter(caseItem => caseItem.id !== key));\n        setMainContent(home);\n      }\n    };\n    setCases((prevCases = []) => [...prevCases, newCase]);\n    setActiveItem(key);\n    setCaseID(caseID + 1);\n    renderCaseView(primary);\n  };\n\n  const createLinks = [\n    {\n      primary: 'Phone interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'FH',\n      customerName: 'Ginger Ventura'\n    },\n    {\n      primary: 'Chat interaction',\n      secondary: 'Sent 2h ago',\n      icon: 'chat-solid',\n      meta: 'SC',\n      customerName: 'Sara Davis'\n    },\n    {\n      primary: 'Mail interaction',\n      secondary: 'Received 20s ago',\n      icon: 'mail-solid',\n      meta: 'JB',\n      customerName: 'John Brown'\n    }\n  ].map(item => {\n    const { primary, icon } = item;\n    return {\n      name: primary,\n      icon,\n      href: '',\n      onClick: () => {\n        createInteraction(item);\n      }\n    };\n  });\n\n  useEffect(() => {\n    createInteraction({\n      primary: 'Phone interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'GV',\n      customerName: 'Ginger Ventura'\n    });\n  }, []);\n\n  const actions = (\n    <>\n      <Button\n        name='Cancel'\n        variant='secondary'\n        onClick={(e: MouseEvent<HTMLButtonElement>) => {\n          action('Click')(`${e.currentTarget.name}:${e.type}`);\n        }}\n      >\n        Cancel\n      </Button>\n      <Button name='Submit' type='submit' variant='primary'>\n        Log in\n      </Button>\n    </>\n  );\n\n  const chatSettings = (\n    <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n      <Form actions={actions}>\n        <Input name='agentId' label='Agent Id' autoComplete='off' />\n\n        <Input name='password' type='password' label='Password' autoComplete='off' />\n        <Select label='Make me'>\n          <Option>Available</Option>\n          <Option>Unavailable</Option>\n        </Select>\n      </Form>\n    </Flex>\n  );\n\n  const utils = [\n    {\n      name: 'Chat settings',\n      visual: <Icon name='chat-solid' />,\n      drawerView: chatSettings,\n      drawerHeader: 'Pega Chat Log In'\n    },\n    <CTIControlPanel />\n  ];\n\n  const appInfo = {\n    href: 'https://www.pega.com/',\n    imageSrc:\n      'https://www.clipartmax.com/png/middle/345-3454195_account-executive-civilian-pega-logo-png.png',\n    fullImageSrc: 'Full Image Source',\n    appName: 'CS AppShell'\n  };\n\n  return (\n    <CTIControlPanelContext.Provider\n      value={useMemo(\n        () => ({\n          type: args.ctiPanel,\n          draggable: args.isDraggable,\n          applyAppStyling: args.applyThemeToExternalCTI\n        }),\n        [args.isDraggable, args.applyThemeToExternalCTI, args.ctiPanel]\n      )}\n    >\n      <AppShellDemo\n        main={mainContent}\n        appInfo={appInfo}\n        cases={cases}\n        createLinks={createLinks}\n        caseLinks={links}\n        utils={utils}\n        onLinkClick={(name: string) => {\n          if (name === 'Home') {\n            setMainContent(home);\n          }\n          setActiveItem(name);\n        }}\n        collapsedHoverMenus\n      />\n    </CTIControlPanelContext.Provider>\n  );\n};\n"]}
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{ useEffect, useState, useMemo } from 'react';\nimport { Meta, Story } from '@storybook/react';\n\nimport { AppShellProps, createUID, TwoColumnPage, registerIcon } from '@pega/cosmos-react-core';\nimport * as chatSolidIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/chat-solid.icon';\n\nimport { CaseViewMock } from '../../work/CaseView/CaseView.mocks';\nimport { AppShellDemo } from '../../core/AppShell/AppShell.stories';\nimport { TasksDemo } from '../../work/Tasks/Tasks.stories';\nimport { FeedDemo } from '../../social/Feed/Feed.stories';\nimport { EmailShellDemo } from '../../social/Email/Email.stories';\nimport { StandardChat } from '../../social/Chat/Chat.stories';\nimport { TaskManagerDemo } from '../TaskManager/TaskManager.stories';\nimport {\n  InteractionTimerDemo as InteractionTimerStory,\n  InteractionTimerStoryProps\n} from '../InteractionTimer/InteractionTimer.stories';\n\nimport {\n  AppShellMockData,\n  ChatSettingsPanelMock,\n  CTIControlPanel,\n  CTIControlPanelContext,\n  EmailNotificationPanelMock\n} from './CSAppShell.mocks';\n\nregisterIcon(chatSolidIcon);\n\nexport default {\n  title: 'Customer Service/CS App Shell',\n  parameters: {\n    layout: 'fullscreen'\n  },\n  args: {\n    isDraggable: true,\n    hasInteractionNotifications: true,\n    enableSla: true,\n    ctiPanel: 'internal',\n    applyThemeToExternalCTI: false\n  },\n  argTypes: {\n    isDraggable: { control: { type: 'boolean' } },\n    hasInteractionNotifications: { control: { type: 'boolean' } },\n    enableSla: { control: { type: 'boolean' } },\n    ctiPanel: { options: ['internal', 'external'], control: { type: 'inline-radio' } },\n    applyThemeToExternalCTI: { control: { type: 'boolean' } }\n  }\n} as Meta;\n\ninterface CSAppShellProps {\n  isDraggable?: boolean;\n  hasInteractionNotifications?: InteractionTimerStoryProps['hasNotifications'];\n  enableSla?: InteractionTimerStoryProps['showTimer'];\n  ctiPanel: 'internal' | 'external';\n  applyThemeToExternalCTI: boolean;\n}\n\nexport const CSAppShell: Story<CSAppShellProps> = (args: CSAppShellProps) => {\n  const CaseData = AppShellMockData as any;\n\n  const home = <TwoColumnPage a={<FeedDemo />} b={<TasksDemo />} title='Welcome, Sara Davis' />;\n\n  const [mainContent, setMainContent] = useState(home);\n  const [caseID, setCaseID] = useState(1001);\n  const [cases, setCases] = useState<AppShellProps['cases']>([]);\n  const [links, setLinks] = useState<AppShellProps['links']>([\n    {\n      id: '01',\n      name: 'Home',\n      href: '#home',\n      icon: 'home-solid'\n    }\n  ]);\n\n  const renderCaseView = (name: string) => {\n    if (name) {\n      const { heading } = CaseData[name];\n\n      let persistentUtilityContent;\n      if (name === 'Mail interaction') {\n        persistentUtilityContent = {\n          content: <EmailShellDemo hideSuggestions />,\n          title: 'Email'\n        };\n      } else if (name === 'Chat interaction') {\n        persistentUtilityContent = {\n          content: <StandardChat chatWidth='100%' />,\n          title: 'Chat'\n        };\n      }\n      setMainContent(\n        <CaseViewMock\n          stages={false}\n          tasks={<TaskManagerDemo verbatimStatus='pending' />}\n          persistentUtility={persistentUtilityContent}\n          heading={heading}\n        />\n      );\n    }\n  };\n\n  const setActiveItem = (key: string) => {\n    setCases((prevCases = []) => {\n      return prevCases.map(caseItem => {\n        return { ...caseItem, active: caseItem.id === key };\n      });\n    });\n    setLinks((prevLinks = []) => {\n      return prevLinks.map(link => {\n        return {\n          ...link,\n          active: link.name === key\n        };\n      });\n    });\n  };\n\n  const createInteraction = (createLink: {\n    primary: string;\n    secondary?: string;\n    icon: string;\n    meta: string;\n    customerName?: string;\n  }) => {\n    const { primary, secondary, icon, customerName } = createLink;\n    const key: string = createUID();\n    const createdAt = new Date().getTime();\n    const newCase = {\n      visual: (\n        <InteractionTimerStory\n          icon={icon}\n          showTimer={args.enableSla}\n          hasNotifications={args.hasInteractionNotifications}\n          meta={args.enableSla ? '0:00' : createLink.meta}\n          interactionType={primary}\n        />\n      ),\n      primary: customerName || 'Unknown customer',\n      secondary,\n      createdAt,\n      id: key,\n      active: true,\n      onClick: () => {\n        setActiveItem(key);\n        renderCaseView(primary);\n      },\n      onDismiss: (e: any) => {\n        setActiveItem('Home');\n        e.stopPropagation();\n        setCases((prevCases = []) => prevCases.filter(caseItem => caseItem.id !== key));\n        setMainContent(home);\n      }\n    };\n    setCases((prevCases = []) => [...prevCases, newCase]);\n    setActiveItem(key);\n    setCaseID(caseID + 1);\n    renderCaseView(primary);\n  };\n\n  const createLinks = [\n    {\n      primary: 'Phone interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'FH',\n      customerName: 'Ginger Ventura'\n    },\n    {\n      primary: 'Chat interaction',\n      secondary: 'Sent 2h ago',\n      icon: 'chat-solid',\n      meta: 'SC',\n      customerName: 'Sara Davis'\n    },\n    {\n      primary: 'Mail interaction',\n      secondary: 'Received 20s ago',\n      icon: 'mail-solid',\n      meta: 'JB',\n      customerName: 'John Brown'\n    }\n  ].map(item => {\n    const { primary, icon } = item;\n    return {\n      name: primary,\n      icon,\n      href: '',\n      onClick: () => {\n        createInteraction(item);\n      }\n    };\n  });\n\n  useEffect(() => {\n    createInteraction({\n      primary: 'Phone interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'GV',\n      customerName: 'Ginger Ventura'\n    });\n  }, []);\n\n  const utils = [<EmailNotificationPanelMock />, <ChatSettingsPanelMock />, <CTIControlPanel />];\n\n  const appInfo = {\n    href: 'https://www.pega.com/',\n    imageSrc:\n      'https://www.clipartmax.com/png/middle/345-3454195_account-executive-civilian-pega-logo-png.png',\n    fullImageSrc: 'Full Image Source',\n    appName: 'CS AppShell'\n  };\n\n  return (\n    <CTIControlPanelContext.Provider\n      value={useMemo(\n        () => ({\n          type: args.ctiPanel,\n          draggable: args.isDraggable,\n          applyAppStyling: args.applyThemeToExternalCTI\n        }),\n        [args.isDraggable, args.applyThemeToExternalCTI, args.ctiPanel]\n      )}\n    >\n      <AppShellDemo\n        main={mainContent}\n        appInfo={appInfo}\n        cases={cases}\n        createLinks={createLinks}\n        caseLinks={links}\n        utils={utils}\n        onLinkClick={(name: string) => {\n          if (name === 'Home') {\n            setMainContent(home);\n          }\n          setActiveItem(name);\n        }}\n        collapsedHoverMenus\n      />\n    </CTIControlPanelContext.Provider>\n  );\n};\n"]}

package/jsx/cs/CallControlPanel/CallControlPanel.mocks.d.ts

@@ -14,8 +14,8 @@ export declare const interactionOptions: {
     label: string;
 }[];
 export declare const userStatusOptions: UserAvailabilityStatusOption[];
-declare type StyleVariableName = '--app-bg-color' | '--header-border-color' | '--text-color' | '--msg-border-radius' | '--msg-you-bg-color' | '--msg-you-text-color' | '--msg-me-bg-color' | '--msg-me-text-color' | '--input-height' | '--input-background-color' | '--input-border-color' | '--input-border-width' | '--input-border-radius' | '--input-focus-border-color' | '--input-focus-box-shadow' | '--input-text-color' | '--button-text-color' | '--button-height' | '--button-bg-color' | '--button-border-color' | '--button-border-radius' | '--button-hover-bg-color' | '--footer-bg-color';
-export declare type ExternalStyles = Partial<Record<StyleVariableName, string>>;
+type StyleVariableName = '--app-bg-color' | '--header-border-color' | '--text-color' | '--msg-border-radius' | '--msg-you-bg-color' | '--msg-you-text-color' | '--msg-me-bg-color' | '--msg-me-text-color' | '--input-height' | '--input-background-color' | '--input-border-color' | '--input-border-width' | '--input-border-radius' | '--input-focus-border-color' | '--input-focus-box-shadow' | '--input-text-color' | '--button-text-color' | '--button-height' | '--button-bg-color' | '--button-border-color' | '--button-border-radius' | '--button-hover-bg-color' | '--footer-bg-color';
+export type ExternalStyles = Partial<Record<StyleVariableName, string>>;
 export declare const createExternalIframeContent: (styles?: ExternalStyles | undefined) => string;
 export {};
 //# sourceMappingURL=CallControlPanel.mocks.d.ts.map

package/jsx/cs/CallControlPanel/CallControlPanel.mocks.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CallControlPanel.mocks.d.ts","sourceRoot":"","sources":["../../../src/cs/CallControlPanel/CallControlPanel.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,4BAA4B,EAAE,MAAM,uBAAuB,CAAC;AAE1E,eAAO,MAAM,YAAY;;;;;GAmExB,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAa3B,CAAC;AAEF,eAAO,MAAM,kBAAkB;;;GAa9B,CAAC;AAEF,eAAO,MAAM,iBAAiB,EAAE,4BAA4B,EA4B3D,CAAC;AAEF,KAAK,iBAAiB,GAClB,gBAAgB,GAChB,uBAAuB,GACvB,cAAc,GACd,qBAAqB,GACrB,oBAAoB,GACpB,sBAAsB,GACtB,mBAAmB,GACnB,qBAAqB,GACrB,gBAAgB,GAChB,0BAA0B,GAC1B,sBAAsB,GACtB,sBAAsB,GACtB,uBAAuB,GACvB,4BAA4B,GAC5B,0BAA0B,GAC1B,oBAAoB,GACpB,qBAAqB,GACrB,iBAAiB,GACjB,mBAAmB,GACnB,uBAAuB,GACvB,wBAAwB,GACxB,yBAAyB,GACzB,mBAAmB,CAAC;AAExB,MAAM,MAAM,cAAc,GAAG,OAAO,CAAC,MAAM,CAAC,iBAAiB,EAAE,MAAM,CAAC,CAAC,CAAC;AAExE,eAAO,MAAM,2BAA2B,YAAY,cAAc,GAAG,SAAS,WA6H7E,CAAC"}

package/jsx/cs/CallControlPanel/CallControlPanel.stories.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CallControlPanel.stories.d.ts","sourceRoot":"","sources":["../../../src/cs/CallControlPanel/CallControlPanel.stories.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAI/C,OAAO,EAOL,4BAA4B,EAC5B,qBAAqB,EACtB,MAAM,uBAAuB,CAAC;;AAW/B,wBAaU;AAEV,UAAU,0BAA0B;IAClC,OAAO,EAAE,MAAM,CAAC;IAChB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,4BAA4B,CAAC,IAAI,CAAC,CAAC;IAC5C,cAAc,CAAC,EAAE,CAAC,SAAS,EAAE,4BAA4B,KAAK,IAAI,CAAC;IACnE,OAAO,CAAC,EAAE,qBAAqB,CAAC,SAAS,CAAC,CAAC;CAC5C;AAED,eAAO,MAAM,oBAAoB,EAAE,KAAK,CAAC,0BAA0B,CAiRlE,CAAC;AAEF,eAAO,MAAM,eAAe,EAAE,KAAK,CAAC,0BAA0B,GAAG;IAAE,eAAe,EAAE,OAAO,CAAA;CAAE,CAuE5F,CAAC"}

package/jsx/cs/CallControlPanel/CallControlPanel.stories.jsx

@@ -305,12 +305,11 @@ export const ExternalCTIDemo = (args) => {
                 }
             },
             reasonOptions: transferReasons,
+            defaultInteraction: interactionOptions.find(({ id }) => id === '23254324')?.id,
             interactionOptions,
             heading: 'Attach interaction to call',
             ...(error && {
                 message: {
-                    id: 'error',
-                    heading: 'Error',
                     variant: 'urgent',
                     messages: [error]
                 }

package/jsx/cs/CallControlPanel/CallControlPanel.stories.jsx.map

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{ action } from '@storybook/addon-actions';\nimport { useEffect, useRef, useState } from 'react';\nimport { Meta, Story } from '@storybook/react';\nimport { lighten, readableColor } from 'polished';\n\nimport { createUID, tryCatch, useTheme } from '@pega/cosmos-react-core';\nimport {\n  CallControlPanel,\n  ExternalCTI,\n  CallProps,\n  IncomingCallProps,\n  CallParticipant,\n  TransferData,\n  UserAvailabilityStatusOption,\n  CallControlPanelProps\n} from '@pega/cosmos-react-cs';\n\nimport {\n  contactsList,\n  createExternalIframeContent,\n  ExternalStyles,\n  interactionOptions,\n  transferReasons,\n  userStatusOptions\n} from './CallControlPanel.mocks';\n\nexport default {\n  title: 'Customer Service/CallControlPanel',\n  component: CallControlPanel,\n  args: {\n    heading: 'Agent',\n    isDraggable: true,\n    showStatus: true\n  },\n  argTypes: {\n    heading: { control: { type: 'text' } },\n    isDraggable: { control: { type: 'boolean' } },\n    showStatus: { control: { type: 'boolean' } }\n  }\n} as Meta;\n\ninterface CallControlPanelStoryProps {\n  heading: string;\n  isDraggable?: boolean;\n  showStatus: boolean;\n  status?: UserAvailabilityStatusOption['id'];\n  onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;\n  visible?: CallControlPanelProps['visible'];\n}\n\nexport const CallControlPanelDemo: Story<CallControlPanelStoryProps> = (\n  args: CallControlPanelStoryProps\n) => {\n  const [currentStatus, setCurrentStatus] = useState<UserAvailabilityStatusOption['id']>(\n    args.status || 'available'\n  );\n  const inStatusSince = useRef(Date.now());\n  const [calls, setCalls] = useState<(CallProps | IncomingCallProps)[]>([]);\n\n  const [contacts, setContacts] = useState(contactsList);\n  const callsList = useRef(calls);\n  callsList.current = calls;\n\n  const [showInteractionTransfer, setShowInteractionTransfer] = useState(false);\n\n  const onMuteToggle = (id: CallProps['id']) => {\n    const thisCallIndex = callsList.current.findIndex(call => call.id === id);\n    if (thisCallIndex < 0) return;\n    const thisCall = callsList.current[thisCallIndex];\n    callsList.current.splice(thisCallIndex, 1, {\n      ...thisCall,\n      muted: !(thisCall as CallProps).muted\n    });\n    setCalls([...callsList.current]);\n  };\n\n  const onMergeCall = (id: CallProps['id']) => {\n    const thisCall = callsList.current.find(call => call.id === id) as CallProps;\n    const activeCallIndex = callsList.current.findIndex(call => !(call as CallProps).onHoldSince);\n    const currentCall = callsList.current[activeCallIndex] as CallProps;\n\n    if (!thisCall || !activeCallIndex) return;\n    callsList.current.splice(activeCallIndex, 1, {\n      ...currentCall,\n      participants: [...currentCall.participants, ...thisCall.participants],\n      onHoldSince: undefined\n    });\n    setCalls([...callsList.current.filter(call => call.id !== id)]);\n  };\n\n  const onHandOffCall = (id: CallProps['id']) => {\n    setCalls([\n      ...callsList.current.filter(call => call.id !== id && (call as CallProps).onHoldSince)\n    ]);\n  };\n\n  const onPauseToggle = (id: CallProps['id']) => {\n    const thisCall = callsList.current.find(call => call.id === id);\n    if (!thisCall) return;\n    const wasPaused = !!(thisCall as CallProps).onHoldSince;\n    callsList.current = callsList.current.map(call => {\n      if (thisCall.id === call.id)\n        return {\n          ...call,\n          onHoldSince: wasPaused ? undefined : Date.now(),\n          onMergeCall: wasPaused ? onMergeCall : undefined,\n          onHandOffCall: wasPaused ? onHandOffCall : undefined\n        };\n      return {\n        ...call,\n        onPauseToggle: wasPaused ? undefined : onPauseToggle,\n        onMergeCall: wasPaused ? onMergeCall : undefined,\n        onHandOffCall: wasPaused ? onHandOffCall : undefined\n      };\n    });\n    setCalls([...callsList.current]);\n  };\n\n  const onEndCall = (id: CallProps['id']) => {\n    setCalls(callsList.current.filter(item => item.id !== id));\n    setCurrentStatus('available');\n  };\n\n  const onHangUp = (callId: CallProps['id'], participantId: CallParticipant['id']) => {\n    const currentCallIndex = callsList.current.findIndex(call => call.id === callId);\n    if (currentCallIndex < 0) return;\n    const currentCall = callsList.current[currentCallIndex] as CallProps;\n    callsList.current.splice(currentCallIndex, 1, {\n      ...currentCall,\n      participants: [\n        ...currentCall.participants.filter(participant => participant.id !== participantId)\n      ]\n    });\n    setCalls([...callsList.current]);\n  };\n\n  const onConferenceAction = (id: CallProps['id'], data: TransferData) => {\n    const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n    const conferenceCall: CallProps = {\n      id: createUID(),\n      startedAt: Date.now(),\n      onMergeCall,\n      transferOptions: transferReasons,\n      interactionOptions,\n      muted: false,\n      onMuteToggle,\n      onPauseToggle,\n      onHandOffCall,\n      onEndCall,\n      participants: [\n        {\n          name: caller?.primary || '',\n          info: caller?.secondary || '',\n          id: caller?.primary || '',\n          onHangUp\n        }\n      ]\n    };\n\n    const currentCall = callsList.current[0] as CallProps;\n    callsList.current.splice(0, 1, {\n      ...callsList.current[0],\n      participants: [...currentCall.participants, ...conferenceCall.participants],\n      onHoldSince: undefined\n    });\n    setCalls([...callsList.current.filter(call => call.id !== conferenceCall.id)]);\n  };\n\n  const onConsultAction = (id: CallProps['id'], data: TransferData) => {\n    const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n    const consultCall: CallProps = {\n      id: createUID(),\n      startedAt: Date.now(),\n      transferOptions: transferReasons,\n      muted: false,\n      onMuteToggle,\n      onPauseToggle,\n      onMergeCall,\n      onHandOffCall,\n      onDTMFPress: action('onDTMFPress'),\n      onTransferAction: (callId, transferData) => {\n        action('onTransferAction')(callId, transferData);\n        if (transferData.interaction) setShowInteractionTransfer(true);\n        onEndCall(id);\n      },\n      onConsultAction,\n      onConferenceAction,\n      onEndCall,\n      participants: [\n        {\n          name: caller?.primary || '',\n          info: caller?.secondary || '',\n          id: caller?.primary || '',\n          onHangUp\n        }\n      ]\n    };\n\n    const updatedCalls: (CallProps | IncomingCallProps)[] = callsList.current.map(call => {\n      return { ...call, onHoldSince: Date.now(), onMergeCall, onPauseToggle: undefined };\n    });\n    updatedCalls.push(consultCall);\n    setCalls(updatedCalls);\n  };\n\n  useEffect(() => {\n    const timeoutId = setTimeout(() => {\n      const caller = contactsList[0];\n      const consultCall: CallProps = {\n        id: createUID(),\n        startedAt: Date.now(),\n        transferOptions: transferReasons,\n        muted: false,\n        onMuteToggle,\n        onPauseToggle,\n        onMergeCall,\n        onHandOffCall,\n        onDTMFPress: action('onDTMFPress'),\n        onTransferAction: (callId, transferData) => {\n          action('onTransferAction')(callId, transferData);\n          if (transferData.interaction) setShowInteractionTransfer(true);\n          onEndCall(callId);\n        },\n        onConsultAction,\n        onConferenceAction,\n        onEndCall,\n        participants: [\n          {\n            name: caller?.primary || '',\n            info: caller?.secondary || '',\n            id: caller?.primary || '',\n            onHangUp\n          }\n        ]\n      };\n\n      const incomingCall: IncomingCallProps = {\n        id: createUID(),\n        onAcceptCall: () => {\n          setCalls([consultCall]);\n        },\n        participant: {\n          name: contactsList[0].primary,\n          info: contactsList[0].secondary,\n          id: contactsList[0].primary\n        }\n      };\n      setCalls([incomingCall, ...callsList.current]);\n    }, 4000);\n    return () => clearTimeout(timeoutId);\n  }, []);\n\n  return (\n    <CallControlPanel\n      visible={args.visible ?? true}\n      heading={args.heading}\n      userStatus={\n        args.showStatus\n          ? {\n              statusOptions: userStatusOptions,\n              status: currentStatus,\n              inStatusSince: inStatusSince.current,\n              onChange: value => {\n                setCurrentStatus(value);\n                args.onStatusChange?.(\n                  userStatusOptions.find(s => s.id === value) ?? userStatusOptions[0]\n                );\n              }\n            }\n          : undefined\n      }\n      interactionTransfer={\n        showInteractionTransfer\n          ? {\n              onCancel: () => setShowInteractionTransfer(false),\n              onComplete: () => setShowInteractionTransfer(false)\n            }\n          : undefined\n      }\n      calls={calls}\n      draggable={args.isDraggable}\n      onAddCall={(phoneNumber: string) => {\n        const call: CallProps = {\n          id: createUID(),\n          startedAt: Date.now(),\n          slaConfig: [30, 50],\n          onConsultAction,\n          onConferenceAction,\n          transferOptions: transferReasons,\n          interactionOptions,\n          onTransferAction: (id, data) => {\n            action('onTransferAction')(id, data);\n            if (data.interaction) setShowInteractionTransfer(true);\n            onEndCall(id);\n          },\n          muted: false,\n          onMuteToggle,\n          onPauseToggle,\n          onMergeCall,\n          onDTMFPress: action('onDTMFPress'),\n          onEndCall: () => onEndCall(call.id),\n          participants: [\n            {\n              id: contactsList.find(person => person.phoneNumber === phoneNumber)?.primary || '',\n              name:\n                contactsList.find(person => person.phoneNumber === phoneNumber)?.primary ||\n                'Unknown',\n              onHangUp\n            }\n          ]\n        };\n\n        setCalls([call]);\n        setCurrentStatus('not_available');\n      }}\n      contactsList={contacts}\n      onFavoriteToggle={(phoneNumber: string, favorite: boolean) => {\n        const element = contacts.find(item => item.phoneNumber === phoneNumber);\n        element!.favorite = !favorite;\n        setContacts([...contacts]);\n      }}\n    />\n  );\n};\n\nexport const ExternalCTIDemo: Story<CallControlPanelStoryProps & { applyAppStyling: boolean }> = (\n  args: CallControlPanelStoryProps & { applyAppStyling: boolean }\n) => {\n  const containerRef = useRef<HTMLDivElement>(null);\n  const [error, setError] = useState('');\n\n  const { base, components } = useTheme();\n\n  const styling: ExternalStyles | undefined = args.applyAppStyling\n    ? {\n        '--app-bg-color': base.palette['app-background'],\n        '--header-border-color': base.palette['secondary-background'],\n        '--text-color': base.palette['foreground-color'],\n        '--msg-me-bg-color': base.palette.interactive,\n        '--msg-me-text-color': tryCatch(() => readableColor(base.palette.interactive)),\n        '--msg-you-bg-color': base.palette['primary-background'],\n        '--msg-you-text-color': tryCatch(() => readableColor(base.palette['primary-background'])),\n        '--msg-border-radius': '16px',\n        '--button-text-color': tryCatch(() => readableColor(components.button.color)),\n        '--button-bg-color': components.button.color,\n        '--button-border-color': 'transparent',\n        '--button-border-radius': `calc(${components.button['border-radius']} * ${base['border-radius']})`,\n        '--button-hover-bg-color': tryCatch(() => lighten(0.1, components.button.color)),\n        '--button-height': components.input.height,\n        '--input-height': components.input.height,\n        '--input-background-color': components.input['background-color'],\n        '--input-text-color': base.palette['foreground-color'],\n        '--input-border-radius': `calc(0.5 * ${base['border-radius']})`,\n        '--input-focus-border-color': 'transparent',\n        '--input-focus-box-shadow': components.button['focus-shadow'],\n        '--footer-bg-color': base.palette['app-background']\n      }\n    : undefined;\n\n  useEffect(() => {\n    if (containerRef.current) {\n      containerRef.current.innerHTML = `\n        <iframe id='external-cti' srcdoc='${createExternalIframeContent(\n          styling\n        )}' width='100%' height='500px'></iframe>\n      `;\n    }\n  }, [containerRef.current, styling]);\n\n  return (\n    <ExternalCTI\n      heading={args.heading}\n      draggable={args.isDraggable}\n      visible={args.visible}\n      ref={containerRef}\n      attachInteractionProps={{\n        onAddInteraction: ({ comments }, { close }) => {\n          if (comments === 'error') {\n            setError('The service is currently unavailable');\n          } else {\n            close();\n          }\n        },\n        reasonOptions: transferReasons,\n        interactionOptions,\n        heading: 'Attach interaction to call',\n        ...(error && {\n          message: {\n            id: 'error',\n            heading: 'Error',\n            variant: 'urgent',\n            messages: [error]\n          }\n        })\n      }}\n    />\n  );\n};\n\nExternalCTIDemo.args = {\n  heading: 'External CTI',\n  isDraggable: true,\n  applyAppStyling: false\n};\n\nExternalCTIDemo.argTypes = {\n  heading: { control: { type: 'text' } },\n  isDraggable: { control: { type: 'boolean' } },\n  applyAppStyling: { control: { type: 'boolean' } }\n};\n"]}
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{ action } from '@storybook/addon-actions';\nimport { useEffect, useRef, useState } from 'react';\nimport { Meta, Story } from '@storybook/react';\nimport { lighten, readableColor } from 'polished';\n\nimport { createUID, tryCatch, useTheme } from '@pega/cosmos-react-core';\nimport {\n  CallControlPanel,\n  ExternalCTI,\n  CallProps,\n  IncomingCallProps,\n  CallParticipant,\n  TransferData,\n  UserAvailabilityStatusOption,\n  CallControlPanelProps\n} from '@pega/cosmos-react-cs';\n\nimport {\n  contactsList,\n  createExternalIframeContent,\n  ExternalStyles,\n  interactionOptions,\n  transferReasons,\n  userStatusOptions\n} from './CallControlPanel.mocks';\n\nexport default {\n  title: 'Customer Service/CallControlPanel',\n  component: CallControlPanel,\n  args: {\n    heading: 'Agent',\n    isDraggable: true,\n    showStatus: true\n  },\n  argTypes: {\n    heading: { control: { type: 'text' } },\n    isDraggable: { control: { type: 'boolean' } },\n    showStatus: { control: { type: 'boolean' } }\n  }\n} as Meta;\n\ninterface CallControlPanelStoryProps {\n  heading: string;\n  isDraggable?: boolean;\n  showStatus: boolean;\n  status?: UserAvailabilityStatusOption['id'];\n  onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;\n  visible?: CallControlPanelProps['visible'];\n}\n\nexport const CallControlPanelDemo: Story<CallControlPanelStoryProps> = (\n  args: CallControlPanelStoryProps\n) => {\n  const [currentStatus, setCurrentStatus] = useState<UserAvailabilityStatusOption['id']>(\n    args.status || 'available'\n  );\n  const inStatusSince = useRef(Date.now());\n  const [calls, setCalls] = useState<(CallProps | IncomingCallProps)[]>([]);\n\n  const [contacts, setContacts] = useState(contactsList);\n  const callsList = useRef(calls);\n  callsList.current = calls;\n\n  const [showInteractionTransfer, setShowInteractionTransfer] = useState(false);\n\n  const onMuteToggle = (id: CallProps['id']) => {\n    const thisCallIndex = callsList.current.findIndex(call => call.id === id);\n    if (thisCallIndex < 0) return;\n    const thisCall = callsList.current[thisCallIndex];\n    callsList.current.splice(thisCallIndex, 1, {\n      ...thisCall,\n      muted: !(thisCall as CallProps).muted\n    });\n    setCalls([...callsList.current]);\n  };\n\n  const onMergeCall = (id: CallProps['id']) => {\n    const thisCall = callsList.current.find(call => call.id === id) as CallProps;\n    const activeCallIndex = callsList.current.findIndex(call => !(call as CallProps).onHoldSince);\n    const currentCall = callsList.current[activeCallIndex] as CallProps;\n\n    if (!thisCall || !activeCallIndex) return;\n    callsList.current.splice(activeCallIndex, 1, {\n      ...currentCall,\n      participants: [...currentCall.participants, ...thisCall.participants],\n      onHoldSince: undefined\n    });\n    setCalls([...callsList.current.filter(call => call.id !== id)]);\n  };\n\n  const onHandOffCall = (id: CallProps['id']) => {\n    setCalls([\n      ...callsList.current.filter(call => call.id !== id && (call as CallProps).onHoldSince)\n    ]);\n  };\n\n  const onPauseToggle = (id: CallProps['id']) => {\n    const thisCall = callsList.current.find(call => call.id === id);\n    if (!thisCall) return;\n    const wasPaused = !!(thisCall as CallProps).onHoldSince;\n    callsList.current = callsList.current.map(call => {\n      if (thisCall.id === call.id)\n        return {\n          ...call,\n          onHoldSince: wasPaused ? undefined : Date.now(),\n          onMergeCall: wasPaused ? onMergeCall : undefined,\n          onHandOffCall: wasPaused ? onHandOffCall : undefined\n        };\n      return {\n        ...call,\n        onPauseToggle: wasPaused ? undefined : onPauseToggle,\n        onMergeCall: wasPaused ? onMergeCall : undefined,\n        onHandOffCall: wasPaused ? onHandOffCall : undefined\n      };\n    });\n    setCalls([...callsList.current]);\n  };\n\n  const onEndCall = (id: CallProps['id']) => {\n    setCalls(callsList.current.filter(item => item.id !== id));\n    setCurrentStatus('available');\n  };\n\n  const onHangUp = (callId: CallProps['id'], participantId: CallParticipant['id']) => {\n    const currentCallIndex = callsList.current.findIndex(call => call.id === callId);\n    if (currentCallIndex < 0) return;\n    const currentCall = callsList.current[currentCallIndex] as CallProps;\n    callsList.current.splice(currentCallIndex, 1, {\n      ...currentCall,\n      participants: [\n        ...currentCall.participants.filter(participant => participant.id !== participantId)\n      ]\n    });\n    setCalls([...callsList.current]);\n  };\n\n  const onConferenceAction = (id: CallProps['id'], data: TransferData) => {\n    const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n    const conferenceCall: CallProps = {\n      id: createUID(),\n      startedAt: Date.now(),\n      onMergeCall,\n      transferOptions: transferReasons,\n      interactionOptions,\n      muted: false,\n      onMuteToggle,\n      onPauseToggle,\n      onHandOffCall,\n      onEndCall,\n      participants: [\n        {\n          name: caller?.primary || '',\n          info: caller?.secondary || '',\n          id: caller?.primary || '',\n          onHangUp\n        }\n      ]\n    };\n\n    const currentCall = callsList.current[0] as CallProps;\n    callsList.current.splice(0, 1, {\n      ...callsList.current[0],\n      participants: [...currentCall.participants, ...conferenceCall.participants],\n      onHoldSince: undefined\n    });\n    setCalls([...callsList.current.filter(call => call.id !== conferenceCall.id)]);\n  };\n\n  const onConsultAction = (id: CallProps['id'], data: TransferData) => {\n    const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n    const consultCall: CallProps = {\n      id: createUID(),\n      startedAt: Date.now(),\n      transferOptions: transferReasons,\n      muted: false,\n      onMuteToggle,\n      onPauseToggle,\n      onMergeCall,\n      onHandOffCall,\n      onDTMFPress: action('onDTMFPress'),\n      onTransferAction: (callId, transferData) => {\n        action('onTransferAction')(callId, transferData);\n        if (transferData.interaction) setShowInteractionTransfer(true);\n        onEndCall(id);\n      },\n      onConsultAction,\n      onConferenceAction,\n      onEndCall,\n      participants: [\n        {\n          name: caller?.primary || '',\n          info: caller?.secondary || '',\n          id: caller?.primary || '',\n          onHangUp\n        }\n      ]\n    };\n\n    const updatedCalls: (CallProps | IncomingCallProps)[] = callsList.current.map(call => {\n      return { ...call, onHoldSince: Date.now(), onMergeCall, onPauseToggle: undefined };\n    });\n    updatedCalls.push(consultCall);\n    setCalls(updatedCalls);\n  };\n\n  useEffect(() => {\n    const timeoutId = setTimeout(() => {\n      const caller = contactsList[0];\n      const consultCall: CallProps = {\n        id: createUID(),\n        startedAt: Date.now(),\n        transferOptions: transferReasons,\n        muted: false,\n        onMuteToggle,\n        onPauseToggle,\n        onMergeCall,\n        onHandOffCall,\n        onDTMFPress: action('onDTMFPress'),\n        onTransferAction: (callId, transferData) => {\n          action('onTransferAction')(callId, transferData);\n          if (transferData.interaction) setShowInteractionTransfer(true);\n          onEndCall(callId);\n        },\n        onConsultAction,\n        onConferenceAction,\n        onEndCall,\n        participants: [\n          {\n            name: caller?.primary || '',\n            info: caller?.secondary || '',\n            id: caller?.primary || '',\n            onHangUp\n          }\n        ]\n      };\n\n      const incomingCall: IncomingCallProps = {\n        id: createUID(),\n        onAcceptCall: () => {\n          setCalls([consultCall]);\n        },\n        participant: {\n          name: contactsList[0].primary,\n          info: contactsList[0].secondary,\n          id: contactsList[0].primary\n        }\n      };\n      setCalls([incomingCall, ...callsList.current]);\n    }, 4000);\n    return () => clearTimeout(timeoutId);\n  }, []);\n\n  return (\n    <CallControlPanel\n      visible={args.visible ?? true}\n      heading={args.heading}\n      userStatus={\n        args.showStatus\n          ? {\n              statusOptions: userStatusOptions,\n              status: currentStatus,\n              inStatusSince: inStatusSince.current,\n              onChange: value => {\n                setCurrentStatus(value);\n                args.onStatusChange?.(\n                  userStatusOptions.find(s => s.id === value) ?? userStatusOptions[0]\n                );\n              }\n            }\n          : undefined\n      }\n      interactionTransfer={\n        showInteractionTransfer\n          ? {\n              onCancel: () => setShowInteractionTransfer(false),\n              onComplete: () => setShowInteractionTransfer(false)\n            }\n          : undefined\n      }\n      calls={calls}\n      draggable={args.isDraggable}\n      onAddCall={(phoneNumber: string) => {\n        const call: CallProps = {\n          id: createUID(),\n          startedAt: Date.now(),\n          slaConfig: [30, 50],\n          onConsultAction,\n          onConferenceAction,\n          transferOptions: transferReasons,\n          interactionOptions,\n          onTransferAction: (id, data) => {\n            action('onTransferAction')(id, data);\n            if (data.interaction) setShowInteractionTransfer(true);\n            onEndCall(id);\n          },\n          muted: false,\n          onMuteToggle,\n          onPauseToggle,\n          onMergeCall,\n          onDTMFPress: action('onDTMFPress'),\n          onEndCall: () => onEndCall(call.id),\n          participants: [\n            {\n              id: contactsList.find(person => person.phoneNumber === phoneNumber)?.primary || '',\n              name:\n                contactsList.find(person => person.phoneNumber === phoneNumber)?.primary ||\n                'Unknown',\n              onHangUp\n            }\n          ]\n        };\n\n        setCalls([call]);\n        setCurrentStatus('not_available');\n      }}\n      contactsList={contacts}\n      onFavoriteToggle={(phoneNumber: string, favorite: boolean) => {\n        const element = contacts.find(item => item.phoneNumber === phoneNumber);\n        element!.favorite = !favorite;\n        setContacts([...contacts]);\n      }}\n    />\n  );\n};\n\nexport const ExternalCTIDemo: Story<CallControlPanelStoryProps & { applyAppStyling: boolean }> = (\n  args: CallControlPanelStoryProps & { applyAppStyling: boolean }\n) => {\n  const containerRef = useRef<HTMLDivElement>(null);\n  const [error, setError] = useState('');\n\n  const { base, components } = useTheme();\n\n  const styling: ExternalStyles | undefined = args.applyAppStyling\n    ? {\n        '--app-bg-color': base.palette['app-background'],\n        '--header-border-color': base.palette['secondary-background'],\n        '--text-color': base.palette['foreground-color'],\n        '--msg-me-bg-color': base.palette.interactive,\n        '--msg-me-text-color': tryCatch(() => readableColor(base.palette.interactive)),\n        '--msg-you-bg-color': base.palette['primary-background'],\n        '--msg-you-text-color': tryCatch(() => readableColor(base.palette['primary-background'])),\n        '--msg-border-radius': '16px',\n        '--button-text-color': tryCatch(() => readableColor(components.button.color)),\n        '--button-bg-color': components.button.color,\n        '--button-border-color': 'transparent',\n        '--button-border-radius': `calc(${components.button['border-radius']} * ${base['border-radius']})`,\n        '--button-hover-bg-color': tryCatch(() => lighten(0.1, components.button.color)),\n        '--button-height': components.input.height,\n        '--input-height': components.input.height,\n        '--input-background-color': components.input['background-color'],\n        '--input-text-color': base.palette['foreground-color'],\n        '--input-border-radius': `calc(0.5 * ${base['border-radius']})`,\n        '--input-focus-border-color': 'transparent',\n        '--input-focus-box-shadow': components.button['focus-shadow'],\n        '--footer-bg-color': base.palette['app-background']\n      }\n    : undefined;\n\n  useEffect(() => {\n    if (containerRef.current) {\n      containerRef.current.innerHTML = `\n        <iframe id='external-cti' srcdoc='${createExternalIframeContent(\n          styling\n        )}' width='100%' height='500px'></iframe>\n      `;\n    }\n  }, [containerRef.current, styling]);\n\n  return (\n    <ExternalCTI\n      heading={args.heading}\n      draggable={args.isDraggable}\n      visible={args.visible}\n      ref={containerRef}\n      attachInteractionProps={{\n        onAddInteraction: ({ comments }, { close }) => {\n          if (comments === 'error') {\n            setError('The service is currently unavailable');\n          } else {\n            close();\n          }\n        },\n        reasonOptions: transferReasons,\n        defaultInteraction: interactionOptions.find(({ id }) => id === '23254324')?.id,\n        interactionOptions,\n        heading: 'Attach interaction to call',\n        ...(error && {\n          message: {\n            variant: 'urgent',\n            messages: [error]\n          }\n        })\n      }}\n    />\n  );\n};\n\nExternalCTIDemo.args = {\n  heading: 'External CTI',\n  isDraggable: true,\n  applyAppStyling: false\n};\n\nExternalCTIDemo.argTypes = {\n  heading: { control: { type: 'text' } },\n  isDraggable: { control: { type: 'boolean' } },\n  applyAppStyling: { control: { type: 'boolean' } }\n};\n"]}

package/jsx/cs/InteractionNotification/InteractionNotification.stories.d.ts

@@ -4,7 +4,9 @@ export default _default;
 interface InteractionNotificationDemoProps {
     icon: string;
     secondaryText: string;
-    acceptAvailable: boolean;
+    declineAvailable: boolean;
+    timerAvailable: boolean;
+    answerTimeout: number;
 }
 export declare const InteractionNotificationDemo: Story<InteractionNotificationDemoProps>;
 //# sourceMappingURL=InteractionNotification.stories.d.ts.map