npm - @pega/cosmos-react-demos - Versions diffs - 3.0.0-rc.7 → 3.0.0-rc.8 - Mend

@pega/cosmos-react-demos 3.0.0-rc.7 → 3.0.0-rc.8

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Files changed (11) hide show

package/jsx/cs/CallControlPanel/CallControlPanel.mocks.js CHANGED Viewed

@@ -90,7 +90,7 @@ export const interactionOptions = [
         label: 'Ella Bridges'
     },
     {
-        id: '4545455',
+        id: '23254324',
         label: 'Carrie Hanson'
     }
 ];

package/jsx/cs/CallControlPanel/CallControlPanel.mocks.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- 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type { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';\n\nexport const contactsList = [\n {\n phoneNumber: '343445656',\n primary: 'Gregory Rhodes',\n secondary: 'Supervisor',\n favorite: true\n },\n {\n phoneNumber: '123243434',\n primary: 'Ella Bridges',\n secondary: 'Representative',\n favorite: true\n },\n {\n phoneNumber: '4545455',\n primary: 'Carrie Hanson',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '48436346',\n primary: 'Chris Wallas',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '34455656',\n primary: 'Craig Marsh',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '45565678',\n primary: 'Derrick Sutton',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '54367578',\n primary: 'Lizzie Johnson',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '65345789',\n primary: 'Ivan Fuller',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '764455478',\n primary: 'Sam Smith',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '876464003',\n primary: 'Joe Doe',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '426464003',\n primary: 'Jane Doe',\n secondary: 'Representative',\n favorite: false\n }\n];\n\nexport const transferReasons = [\n {\n id: 'offline',\n label: 'Offline'\n },\n {\n id: 'busy',\n label: 'Busy'\n },\n {\n id: 'on_break',\n label: 'On break'\n }\n];\n\nexport const interactionOptions = [\n {\n id: '4545455',\n label: 'Gregory Rhodes'\n },\n {\n id: '123243434',\n label: 'Ella Bridges'\n },\n {\n id: '~~4545455~~',\n label: 'Carrie Hanson'\n }\n];\n\nexport const userStatusOptions: UserAvailabilityStatusOption[] = [\n {\n id: 'available',\n label: 'Available',\n status: 'available'\n },\n {\n id: 'not_available',\n label: 'Not available',\n status: 'busy',\n disabled: true\n },\n {\n id: 'after_call_work',\n label: 'After call work',\n status: 'after_work'\n },\n {\n id: 'reconnecting',\n label: 'Reconnecting',\n status: 'unavailable',\n disabled: true\n },\n {\n id: 'offline',\n label: 'Offline',\n status: 'logout'\n }\n];\n\ntype StyleVariableName =\n \| '--app-bg-color'\n \| '--header-border-color'\n \| '--text-color'\n \| '--msg-border-radius'\n \| '--msg-you-bg-color'\n \| '--msg-you-text-color'\n \| '--msg-me-bg-color'\n \| '--msg-me-text-color'\n \| '--input-height'\n \| '--input-background-color'\n \| '--input-border-color'\n \| '--input-border-width'\n \| '--input-border-radius'\n \| '--input-focus-border-color'\n \| '--input-focus-box-shadow'\n \| '--input-text-color'\n \| '--button-text-color'\n \| '--button-height'\n \| '--button-bg-color'\n \| '--button-border-color'\n \| '--button-border-radius'\n \| '--button-hover-bg-color'\n \| '--footer-bg-color';\n\nexport type ExternalStyles = Partial<Record<StyleVariableName, string>>;\n\nexport const createExternalIframeContent = (styles: ExternalStyles \| undefined = {}) => `\n<!DOCTYPE html>\n<html>\n <head>\n <style>\n :root {\n ${Object.entries(styles)\n .map(([key, value]) => `${key}: ${value};`)\n .join('\\n')}\n }\n </style>\n <style>\n html {\n height: 100vh;\n background-color: var(--app-bg-color, #F5F0EF);\n color: var(--text-color, black);\n }\n body {\n max-width: 100vw;\n height: 100%;\n display: flex;\n flex-direction: column;\n margin: 0;\n }\n header {\n height: 3rem;\n font-size: 10px;\n border-bottom: 2px solid var(--header-border-color, black);\n padding: 0 8px;\n }\n main {\n display: flex;\n flex-direction: column;\n flex-grow: 1;\n max-height: calc(100% - 3rem);\n }\n ul {\n flex-grow: 1;\n overflow: auto;\n display: flex;\n flex-direction: column;\n list-style: none;\n padding-inline: 10px;\n gap: 6px;\n margin-block-end: 0;\n }\n li {\n padding: 8px;\n }\n li.you {\n align-self: start;\n background-color: var(--msg-you-bg-color, lightblue);\n color: var(--msg-you-text-color, black);\n border-radius: 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n }\n li.you:before {\n content: \"\\\\00B7\";\n margin-inline-end: 4px;\n }\n li.me {\n align-self: end;\n background-color: var(--msg-me-bg-color, pink);\n color: var(--msg-me-text-color, black);\n border-radius: var(--msg-border-radius, 4px) 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n }\n li.me:after {\n content: \"\\\\00B7\";\n margin-inline-start: 4px;\n }\n div {\n display: flex;\n justify-content: stretch;\n align-items: center;\n gap: 8px;\n padding: 8px;\n background-color: var(--footer-bg-color, transparent);\n }\n input {\n outline: none;\n color: var(--input-text-color, black);\n height: var(--input-height, 2rem);\n background-color: var(--input-background-color, white);\n border-color: var(--input-border-color, black);\n border-width: var(--input-border-width, 1px);\n border-radius: var(--input-border-radius, 4px);\n flex-grow: 1;\n }\n input:focus {\n border-color: var(--input-focus-border-color, lightblue);\n box-shadow: var(--input-focus-box-shadow, none);\n }\n button {\n padding: 0 8px;\n color: var(--button-text-color, black);\n height: var(--button-height, 2rem);\n background-color: var(--button-bg-color, white);\n border: 1px solid var(--button-border-color, blue);\n border-radius: var(--button-border-radius, 4px);\n }\n button:hover {\n background-color: var(--button-hover-bg-color, gray);\n }\n </style>\n </head>\n <body>\n <header><h1>Customer: Julian Brewster</h1></header>\n <main>\n <ul>\n <li class=\"you\">Hey!</li>\n <li class=\"you\">I want to check my account balance.</li>\n <li class=\"me\">Hello Mr Brewster.</li>\n <li class=\"me\">You have two accounts open. Which one do you want to check?</li>\n <li class=\"you\">The default one.</li>\n <li class=\"me\">Your account balance is $12345.45.</li>\n <li class=\"me\">Is there anything I can help you, Mr Brewster?</li>\n <li class=\"you\">I want to close the other account.</li>\n <li class=\"me\">Alright. What account the money should be transferred to?</li>\n </ul>\n <div>\n <input name=\"message\" autocomplete=\"off\" />\n <button>Send</button>\n </div>\n </main>\n </body>\n</html>\n`;\n"]}
1	+ 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type { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';\n\nexport const contactsList = [\n {\n phoneNumber: '343445656',\n primary: 'Gregory Rhodes',\n secondary: 'Supervisor',\n favorite: true\n },\n {\n phoneNumber: '123243434',\n primary: 'Ella Bridges',\n secondary: 'Representative',\n favorite: true\n },\n {\n phoneNumber: '4545455',\n primary: 'Carrie Hanson',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '48436346',\n primary: 'Chris Wallas',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '34455656',\n primary: 'Craig Marsh',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '45565678',\n primary: 'Derrick Sutton',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '54367578',\n primary: 'Lizzie Johnson',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '65345789',\n primary: 'Ivan Fuller',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '764455478',\n primary: 'Sam Smith',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '876464003',\n primary: 'Joe Doe',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '426464003',\n primary: 'Jane Doe',\n secondary: 'Representative',\n favorite: false\n }\n];\n\nexport const transferReasons = [\n {\n id: 'offline',\n label: 'Offline'\n },\n {\n id: 'busy',\n label: 'Busy'\n },\n {\n id: 'on_break',\n label: 'On break'\n }\n];\n\nexport const interactionOptions = [\n {\n id: '4545455',\n label: 'Gregory Rhodes'\n },\n {\n id: '123243434',\n label: 'Ella Bridges'\n },\n {\n id: '23254324',\n label: 'Carrie Hanson'\n }\n];\n\nexport const userStatusOptions: UserAvailabilityStatusOption[] = [\n {\n id: 'available',\n label: 'Available',\n status: 'available'\n },\n {\n id: 'not_available',\n label: 'Not available',\n status: 'busy',\n disabled: true\n },\n {\n id: 'after_call_work',\n label: 'After call work',\n status: 'after_work'\n },\n {\n id: 'reconnecting',\n label: 'Reconnecting',\n status: 'unavailable',\n disabled: true\n },\n {\n id: 'offline',\n label: 'Offline',\n status: 'logout'\n }\n];\n\ntype StyleVariableName =\n \| '--app-bg-color'\n \| '--header-border-color'\n \| '--text-color'\n \| '--msg-border-radius'\n \| '--msg-you-bg-color'\n \| '--msg-you-text-color'\n \| '--msg-me-bg-color'\n \| '--msg-me-text-color'\n \| '--input-height'\n \| '--input-background-color'\n \| '--input-border-color'\n \| '--input-border-width'\n \| '--input-border-radius'\n \| '--input-focus-border-color'\n \| '--input-focus-box-shadow'\n \| '--input-text-color'\n \| '--button-text-color'\n \| '--button-height'\n \| '--button-bg-color'\n \| '--button-border-color'\n \| '--button-border-radius'\n \| '--button-hover-bg-color'\n \| '--footer-bg-color';\n\nexport type ExternalStyles = Partial<Record<StyleVariableName, string>>;\n\nexport const createExternalIframeContent = (styles: ExternalStyles \| undefined = {}) => `\n<!DOCTYPE html>\n<html>\n <head>\n <style>\n :root {\n ${Object.entries(styles)\n .map(([key, value]) => `${key}: ${value};`)\n .join('\\n')}\n }\n </style>\n <style>\n html {\n height: 100vh;\n background-color: var(--app-bg-color, #F5F0EF);\n color: var(--text-color, black);\n }\n body {\n max-width: 100vw;\n height: 100%;\n display: flex;\n flex-direction: column;\n margin: 0;\n }\n header {\n height: 3rem;\n font-size: 10px;\n border-bottom: 2px solid var(--header-border-color, black);\n padding: 0 8px;\n }\n main {\n display: flex;\n flex-direction: column;\n flex-grow: 1;\n max-height: calc(100% - 3rem);\n }\n ul {\n flex-grow: 1;\n overflow: auto;\n display: flex;\n flex-direction: column;\n list-style: none;\n padding-inline: 10px;\n gap: 6px;\n margin-block-end: 0;\n }\n li {\n padding: 8px;\n }\n li.you {\n align-self: start;\n background-color: var(--msg-you-bg-color, lightblue);\n color: var(--msg-you-text-color, black);\n border-radius: 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n }\n li.you:before {\n content: \"\\\\00B7\";\n margin-inline-end: 4px;\n }\n li.me {\n align-self: end;\n background-color: var(--msg-me-bg-color, pink);\n color: var(--msg-me-text-color, black);\n border-radius: var(--msg-border-radius, 4px) 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n }\n li.me:after {\n content: \"\\\\00B7\";\n margin-inline-start: 4px;\n }\n div {\n display: flex;\n justify-content: stretch;\n align-items: center;\n gap: 8px;\n padding: 8px;\n background-color: var(--footer-bg-color, transparent);\n }\n input {\n outline: none;\n color: var(--input-text-color, black);\n height: var(--input-height, 2rem);\n background-color: var(--input-background-color, white);\n border-color: var(--input-border-color, black);\n border-width: var(--input-border-width, 1px);\n border-radius: var(--input-border-radius, 4px);\n flex-grow: 1;\n }\n input:focus {\n border-color: var(--input-focus-border-color, lightblue);\n box-shadow: var(--input-focus-box-shadow, none);\n }\n button {\n padding: 0 8px;\n color: var(--button-text-color, black);\n height: var(--button-height, 2rem);\n background-color: var(--button-bg-color, white);\n border: 1px solid var(--button-border-color, blue);\n border-radius: var(--button-border-radius, 4px);\n }\n button:hover {\n background-color: var(--button-hover-bg-color, gray);\n }\n </style>\n </head>\n <body>\n <header><h1>Customer: Julian Brewster</h1></header>\n <main>\n <ul>\n <li class=\"you\">Hey!</li>\n <li class=\"you\">I want to check my account balance.</li>\n <li class=\"me\">Hello Mr Brewster.</li>\n <li class=\"me\">You have two accounts open. Which one do you want to check?</li>\n <li class=\"you\">The default one.</li>\n <li class=\"me\">Your account balance is $12345.45.</li>\n <li class=\"me\">Is there anything I can help you, Mr Brewster?</li>\n <li class=\"you\">I want to close the other account.</li>\n <li class=\"me\">Alright. What account the money should be transferred to?</li>\n </ul>\n <div>\n <input name=\"message\" autocomplete=\"off\" />\n <button>Send</button>\n </div>\n </main>\n </body>\n</html>\n`;\n"]}

package/jsx/cs/CallControlPanel/CallControlPanel.stories.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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package/jsx/cs/CallControlPanel/CallControlPanel.stories.jsx CHANGED Viewed

@@ -261,6 +261,7 @@ export const CallControlPanelDemo = (args) => {
 };
 export const ExternalCTIDemo = (args) => {
     const containerRef = useRef(null);
+    const [error, setError] = useState('');
     const { base, components } = useTheme();
     const styling = args.applyAppStyling
         ? {
@@ -295,11 +296,25 @@ export const ExternalCTIDemo = (args) => {
         }
     }, [containerRef.current, styling]);
     return (<ExternalCTI heading={args.heading} draggable={args.isDraggable} visible={args.visible} ref={containerRef} attachInteractionProps={{
-            onAddInteraction: () => { },
-            onCancel: () => null,
+            onAddInteraction: ({ comments }, { close }) => {
+                if (comments === 'error') {
+                    setError('The service is currently unavailable');
+                }
+                else {
+                    close();
+                }
+            },
             reasonOptions: transferReasons,
             interactionOptions,
-            heading: 'Attach interaction to call'
+            heading: 'Attach interaction to call',
+            ...(error && {
+                message: {
+                    id: 'error',
+                    heading: 'Error',
+                    variant: 'urgent',
+                    messages: [error]
+                }
+            })
         }}/>);
 };
 ExternalCTIDemo.args = {

package/jsx/cs/CallControlPanel/CallControlPanel.stories.jsx.map CHANGED Viewed

	@@ -1 +1 @@
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{ action } from '@storybook/addon-actions';\nimport { useEffect, useRef, useState } from 'react';\nimport { Meta, Story } from '@storybook/react';\nimport { lighten, readableColor } from 'polished';\n\nimport { createUID, tryCatch, useTheme } from '@pega/cosmos-react-core';\nimport {\n CallControlPanel,\n ExternalCTI,\n CallProps,\n IncomingCallProps,\n CallParticipant,\n TransferData,\n UserAvailabilityStatusOption,\n CallControlPanelProps\n} from '@pega/cosmos-react-cs';\n\nimport {\n contactsList,\n createExternalIframeContent,\n ExternalStyles,\n interactionOptions,\n transferReasons,\n userStatusOptions\n} from './CallControlPanel.mocks';\n\nexport default {\n title: 'Customer Service/CallControlPanel',\n component: CallControlPanel,\n args: {\n heading: 'Agent',\n isDraggable: true,\n showStatus: true\n },\n argTypes: {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n showStatus: { control: { type: 'boolean' } }\n }\n} as Meta;\n\ninterface CallControlPanelStoryProps {\n heading: string;\n isDraggable?: boolean;\n showStatus: boolean;\n status?: UserAvailabilityStatusOption['id'];\n onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;\n visible?: CallControlPanelProps['visible'];\n}\n\nexport const CallControlPanelDemo: Story<CallControlPanelStoryProps> = (\n args: CallControlPanelStoryProps\n) => {\n const [currentStatus, setCurrentStatus] = useState<UserAvailabilityStatusOption['id']>(\n args.status \|\| 'available'\n );\n const inStatusSince = useRef(Date.now());\n const [calls, setCalls] = useState<(CallProps \| IncomingCallProps)[]>([]);\n\n const [contacts, setContacts] = useState(contactsList);\n const callsList = useRef(calls);\n callsList.current = calls;\n\n const [showInteractionTransfer, setShowInteractionTransfer] = useState(false);\n\n const onMuteToggle = (id: CallProps['id']) => {\n const thisCallIndex = callsList.current.findIndex(call => call.id === id);\n if (thisCallIndex < 0) return;\n const thisCall = callsList.current[thisCallIndex];\n callsList.current.splice(thisCallIndex, 1, {\n ...thisCall,\n muted: !(thisCall as CallProps).muted\n });\n setCalls([...callsList.current]);\n };\n\n const onMergeCall = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id) as CallProps;\n const activeCallIndex = callsList.current.findIndex(call => !(call as CallProps).onHoldSince);\n const currentCall = callsList.current[activeCallIndex] as CallProps;\n\n if (!thisCall \|\| !activeCallIndex) return;\n callsList.current.splice(activeCallIndex, 1, {\n ...currentCall,\n participants: [...currentCall.participants, ...thisCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== id)]);\n };\n\n const onHandOffCall = (id: CallProps['id']) => {\n setCalls([\n ...callsList.current.filter(call => call.id !== id && (call as CallProps).onHoldSince)\n ]);\n };\n\n const onPauseToggle = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id);\n if (!thisCall) return;\n const wasPaused = !!(thisCall as CallProps).onHoldSince;\n callsList.current = callsList.current.map(call => {\n if (thisCall.id === call.id)\n return {\n ...call,\n onHoldSince: wasPaused ? undefined : Date.now(),\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n return {\n ...call,\n onPauseToggle: wasPaused ? undefined : onPauseToggle,\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n });\n setCalls([...callsList.current]);\n };\n\n const onEndCall = (id: CallProps['id']) => {\n setCalls(callsList.current.filter(item => item.id !== id));\n setCurrentStatus('available');\n };\n\n const onHangUp = (callId: CallProps['id'], participantId: CallParticipant['id']) => {\n const currentCallIndex = callsList.current.findIndex(call => call.id === callId);\n if (currentCallIndex < 0) return;\n const currentCall = callsList.current[currentCallIndex] as CallProps;\n callsList.current.splice(currentCallIndex, 1, {\n ...currentCall,\n participants: [\n ...currentCall.participants.filter(participant => participant.id !== participantId)\n ]\n });\n setCalls([...callsList.current]);\n };\n\n const onConferenceAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const conferenceCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n onMergeCall,\n transferOptions: transferReasons,\n interactionOptions,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onHandOffCall,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const currentCall = callsList.current[0] as CallProps;\n callsList.current.splice(0, 1, {\n ...callsList.current[0],\n participants: [...currentCall.participants, ...conferenceCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== conferenceCall.id)]);\n };\n\n const onConsultAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const updatedCalls: (CallProps \| IncomingCallProps)[] = callsList.current.map(call => {\n return { ...call, onHoldSince: Date.now(), onMergeCall, onPauseToggle: undefined };\n });\n updatedCalls.push(consultCall);\n setCalls(updatedCalls);\n };\n\n useEffect(() => {\n const timeoutId = setTimeout(() => {\n const caller = contactsList[0];\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(callId);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const incomingCall: IncomingCallProps = {\n id: createUID(),\n onAcceptCall: () => {\n setCalls([consultCall]);\n },\n participant: {\n name: contactsList[0].primary,\n info: contactsList[0].secondary,\n id: contactsList[0].primary\n }\n };\n setCalls([incomingCall, ...callsList.current]);\n }, 4000);\n return () => clearTimeout(timeoutId);\n }, []);\n\n return (\n <CallControlPanel\n visible={args.visible ?? true}\n heading={args.heading}\n userStatus={\n args.showStatus\n ? {\n statusOptions: userStatusOptions,\n status: currentStatus,\n inStatusSince: inStatusSince.current,\n onChange: value => {\n setCurrentStatus(value);\n args.onStatusChange?.(\n userStatusOptions.find(s => s.id === value) ?? userStatusOptions[0]\n );\n }\n }\n : undefined\n }\n interactionTransfer={\n showInteractionTransfer\n ? {\n onCancel: () => setShowInteractionTransfer(false),\n onComplete: () => setShowInteractionTransfer(false)\n }\n : undefined\n }\n calls={calls}\n draggable={args.isDraggable}\n onAddCall={(phoneNumber: string) => {\n const call: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n slaConfig: [30, 50],\n onConsultAction,\n onConferenceAction,\n transferOptions: transferReasons,\n interactionOptions,\n onTransferAction: (id, data) => {\n action('onTransferAction')(id, data);\n if (data.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onDTMFPress: action('onDTMFPress'),\n onEndCall: () => onEndCall(call.id),\n participants: [\n {\n id: contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\| '',\n name:\n contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\|\n 'Unknown',\n onHangUp\n }\n ]\n };\n\n setCalls([call]);\n setCurrentStatus('not_available');\n }}\n contactsList={contacts}\n onFavoriteToggle={(phoneNumber: string, favorite: boolean) => {\n const element = contacts.find(item => item.phoneNumber === phoneNumber);\n element!.favorite = !favorite;\n setContacts([...contacts]);\n }}\n />\n );\n};\n\nexport const ExternalCTIDemo: Story<CallControlPanelStoryProps & { applyAppStyling: boolean }> = (\n args: CallControlPanelStoryProps & { applyAppStyling: boolean }\n) => {\n const containerRef = useRef<HTMLDivElement>(null);\n\n const { base, components } = useTheme();\n\n const styling: ExternalStyles \| undefined = args.applyAppStyling\n ? {\n '--app-bg-color': base.palette['app-background'],\n '--header-border-color': base.palette['secondary-background'],\n '--text-color': base.palette['foreground-color'],\n '--msg-me-bg-color': base.palette.interactive,\n '--msg-me-text-color': tryCatch(() => readableColor(base.palette.interactive)),\n '--msg-you-bg-color': base.palette['primary-background'],\n '--msg-you-text-color': tryCatch(() => readableColor(base.palette['primary-background'])),\n '--msg-border-radius': '16px',\n '--button-text-color': tryCatch(() => readableColor(components.button.color)),\n '--button-bg-color': components.button.color,\n '--button-border-color': 'transparent',\n '--button-border-radius': `calc(${components.button['border-radius']} * ${base['border-radius']})`,\n '--button-hover-bg-color': tryCatch(() => lighten(0.1, components.button.color)),\n '--button-height': components.input.height,\n '--input-height': components.input.height,\n '--input-background-color': components.input['background-color'],\n '--input-text-color': base.palette['foreground-color'],\n '--input-border-radius': `calc(0.5 * ${base['border-radius']})`,\n '--input-focus-border-color': 'transparent',\n '--input-focus-box-shadow': components.button['focus-shadow'],\n '--footer-bg-color': base.palette['app-background']\n }\n : undefined;\n\n useEffect(() => {\n if (containerRef.current) {\n containerRef.current.innerHTML = `\n <iframe id='external-cti' srcdoc='${createExternalIframeContent(\n styling\n )}' width='100%' height='500px'></iframe>\n `;\n }\n }, [containerRef.current, styling]);\n\n return (\n <ExternalCTI\n heading={args.heading}\n draggable={args.isDraggable}\n visible={args.visible}\n ref={containerRef}\n attachInteractionProps={{\n onAddInteraction: () => {},\n onCancel: () => null,\n reasonOptions: transferReasons,\n interactionOptions,\n heading: 'Attach interaction to call'\n }}\n />\n );\n};\n\nExternalCTIDemo.args = {\n heading: 'External CTI',\n isDraggable: true,\n applyAppStyling: false\n};\n\nExternalCTIDemo.argTypes = {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n applyAppStyling: { control: { type: 'boolean' } }\n};\n"]}
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{ action } from '@storybook/addon-actions';\nimport { useEffect, useRef, useState } from 'react';\nimport { Meta, Story } from '@storybook/react';\nimport { lighten, readableColor } from 'polished';\n\nimport { createUID, tryCatch, useTheme } from '@pega/cosmos-react-core';\nimport {\n CallControlPanel,\n ExternalCTI,\n CallProps,\n IncomingCallProps,\n CallParticipant,\n TransferData,\n UserAvailabilityStatusOption,\n CallControlPanelProps\n} from '@pega/cosmos-react-cs';\n\nimport {\n contactsList,\n createExternalIframeContent,\n ExternalStyles,\n interactionOptions,\n transferReasons,\n userStatusOptions\n} from './CallControlPanel.mocks';\n\nexport default {\n title: 'Customer Service/CallControlPanel',\n component: CallControlPanel,\n args: {\n heading: 'Agent',\n isDraggable: true,\n showStatus: true\n },\n argTypes: {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n showStatus: { control: { type: 'boolean' } }\n }\n} as Meta;\n\ninterface CallControlPanelStoryProps {\n heading: string;\n isDraggable?: boolean;\n showStatus: boolean;\n status?: UserAvailabilityStatusOption['id'];\n onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;\n visible?: CallControlPanelProps['visible'];\n}\n\nexport const CallControlPanelDemo: Story<CallControlPanelStoryProps> = (\n args: CallControlPanelStoryProps\n) => {\n const [currentStatus, setCurrentStatus] = useState<UserAvailabilityStatusOption['id']>(\n args.status \|\| 'available'\n );\n const inStatusSince = useRef(Date.now());\n const [calls, setCalls] = useState<(CallProps \| IncomingCallProps)[]>([]);\n\n const [contacts, setContacts] = useState(contactsList);\n const callsList = useRef(calls);\n callsList.current = calls;\n\n const [showInteractionTransfer, setShowInteractionTransfer] = useState(false);\n\n const onMuteToggle = (id: CallProps['id']) => {\n const thisCallIndex = callsList.current.findIndex(call => call.id === id);\n if (thisCallIndex < 0) return;\n const thisCall = callsList.current[thisCallIndex];\n callsList.current.splice(thisCallIndex, 1, {\n ...thisCall,\n muted: !(thisCall as CallProps).muted\n });\n setCalls([...callsList.current]);\n };\n\n const onMergeCall = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id) as CallProps;\n const activeCallIndex = callsList.current.findIndex(call => !(call as CallProps).onHoldSince);\n const currentCall = callsList.current[activeCallIndex] as CallProps;\n\n if (!thisCall \|\| !activeCallIndex) return;\n callsList.current.splice(activeCallIndex, 1, {\n ...currentCall,\n participants: [...currentCall.participants, ...thisCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== id)]);\n };\n\n const onHandOffCall = (id: CallProps['id']) => {\n setCalls([\n ...callsList.current.filter(call => call.id !== id && (call as CallProps).onHoldSince)\n ]);\n };\n\n const onPauseToggle = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id);\n if (!thisCall) return;\n const wasPaused = !!(thisCall as CallProps).onHoldSince;\n callsList.current = callsList.current.map(call => {\n if (thisCall.id === call.id)\n return {\n ...call,\n onHoldSince: wasPaused ? undefined : Date.now(),\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n return {\n ...call,\n onPauseToggle: wasPaused ? undefined : onPauseToggle,\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n });\n setCalls([...callsList.current]);\n };\n\n const onEndCall = (id: CallProps['id']) => {\n setCalls(callsList.current.filter(item => item.id !== id));\n setCurrentStatus('available');\n };\n\n const onHangUp = (callId: CallProps['id'], participantId: CallParticipant['id']) => {\n const currentCallIndex = callsList.current.findIndex(call => call.id === callId);\n if (currentCallIndex < 0) return;\n const currentCall = callsList.current[currentCallIndex] as CallProps;\n callsList.current.splice(currentCallIndex, 1, {\n ...currentCall,\n participants: [\n ...currentCall.participants.filter(participant => participant.id !== participantId)\n ]\n });\n setCalls([...callsList.current]);\n };\n\n const onConferenceAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const conferenceCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n onMergeCall,\n transferOptions: transferReasons,\n interactionOptions,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onHandOffCall,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const currentCall = callsList.current[0] as CallProps;\n callsList.current.splice(0, 1, {\n ...callsList.current[0],\n participants: [...currentCall.participants, ...conferenceCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== conferenceCall.id)]);\n };\n\n const onConsultAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const updatedCalls: (CallProps \| IncomingCallProps)[] = callsList.current.map(call => {\n return { ...call, onHoldSince: Date.now(), onMergeCall, onPauseToggle: undefined };\n });\n updatedCalls.push(consultCall);\n setCalls(updatedCalls);\n };\n\n useEffect(() => {\n const timeoutId = setTimeout(() => {\n const caller = contactsList[0];\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(callId);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const incomingCall: IncomingCallProps = {\n id: createUID(),\n onAcceptCall: () => {\n setCalls([consultCall]);\n },\n participant: {\n name: contactsList[0].primary,\n info: contactsList[0].secondary,\n id: contactsList[0].primary\n }\n };\n setCalls([incomingCall, ...callsList.current]);\n }, 4000);\n return () => clearTimeout(timeoutId);\n }, []);\n\n return (\n <CallControlPanel\n visible={args.visible ?? true}\n heading={args.heading}\n userStatus={\n args.showStatus\n ? {\n statusOptions: userStatusOptions,\n status: currentStatus,\n inStatusSince: inStatusSince.current,\n onChange: value => {\n setCurrentStatus(value);\n args.onStatusChange?.(\n userStatusOptions.find(s => s.id === value) ?? userStatusOptions[0]\n );\n }\n }\n : undefined\n }\n interactionTransfer={\n showInteractionTransfer\n ? {\n onCancel: () => setShowInteractionTransfer(false),\n onComplete: () => setShowInteractionTransfer(false)\n }\n : undefined\n }\n calls={calls}\n draggable={args.isDraggable}\n onAddCall={(phoneNumber: string) => {\n const call: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n slaConfig: [30, 50],\n onConsultAction,\n onConferenceAction,\n transferOptions: transferReasons,\n interactionOptions,\n onTransferAction: (id, data) => {\n action('onTransferAction')(id, data);\n if (data.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onDTMFPress: action('onDTMFPress'),\n onEndCall: () => onEndCall(call.id),\n participants: [\n {\n id: contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\| '',\n name:\n contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\|\n 'Unknown',\n onHangUp\n }\n ]\n };\n\n setCalls([call]);\n setCurrentStatus('not_available');\n }}\n contactsList={contacts}\n onFavoriteToggle={(phoneNumber: string, favorite: boolean) => {\n const element = contacts.find(item => item.phoneNumber === phoneNumber);\n element!.favorite = !favorite;\n setContacts([...contacts]);\n }}\n />\n );\n};\n\nexport const ExternalCTIDemo: Story<CallControlPanelStoryProps & { applyAppStyling: boolean }> = (\n args: CallControlPanelStoryProps & { applyAppStyling: boolean }\n) => {\n const containerRef = useRef<HTMLDivElement>(null);\n const [error, setError] = useState('');\n\n const { base, components } = useTheme();\n\n const styling: ExternalStyles \| undefined = args.applyAppStyling\n ? {\n '--app-bg-color': base.palette['app-background'],\n '--header-border-color': base.palette['secondary-background'],\n '--text-color': base.palette['foreground-color'],\n '--msg-me-bg-color': base.palette.interactive,\n '--msg-me-text-color': tryCatch(() => readableColor(base.palette.interactive)),\n '--msg-you-bg-color': base.palette['primary-background'],\n '--msg-you-text-color': tryCatch(() => readableColor(base.palette['primary-background'])),\n '--msg-border-radius': '16px',\n '--button-text-color': tryCatch(() => readableColor(components.button.color)),\n '--button-bg-color': components.button.color,\n '--button-border-color': 'transparent',\n '--button-border-radius': `calc(${components.button['border-radius']} * ${base['border-radius']})`,\n '--button-hover-bg-color': tryCatch(() => lighten(0.1, components.button.color)),\n '--button-height': components.input.height,\n '--input-height': components.input.height,\n '--input-background-color': components.input['background-color'],\n '--input-text-color': base.palette['foreground-color'],\n '--input-border-radius': `calc(0.5 * ${base['border-radius']})`,\n '--input-focus-border-color': 'transparent',\n '--input-focus-box-shadow': components.button['focus-shadow'],\n '--footer-bg-color': base.palette['app-background']\n }\n : undefined;\n\n useEffect(() => {\n if (containerRef.current) {\n containerRef.current.innerHTML = `\n <iframe id='external-cti' srcdoc='${createExternalIframeContent(\n styling\n )}' width='100%' height='500px'></iframe>\n `;\n }\n }, [containerRef.current, styling]);\n\n return (\n <ExternalCTI\n heading={args.heading}\n draggable={args.isDraggable}\n visible={args.visible}\n ref={containerRef}\n attachInteractionProps={{\n onAddInteraction: ({ comments }, { close }) => {\n if (comments === 'error') {\n setError('The service is currently unavailable');\n } else {\n close();\n }\n },\n reasonOptions: transferReasons,\n interactionOptions,\n heading: 'Attach interaction to call',\n ...(error && {\n message: {\n id: 'error',\n heading: 'Error',\n variant: 'urgent',\n messages: [error]\n }\n })\n }}\n />\n );\n};\n\nExternalCTIDemo.args = {\n heading: 'External CTI',\n isDraggable: true,\n applyAppStyling: false\n};\n\nExternalCTIDemo.argTypes = {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n applyAppStyling: { control: { type: 'boolean' } }\n};\n"]}

package/lib/cs/CallControlPanel/CallControlPanel.mocks.js CHANGED Viewed

@@ -90,7 +90,7 @@ export const interactionOptions = [
         label: 'Ella Bridges'
     },
     {
-        id: '4545455',
+        id: '23254324',
         label: 'Carrie Hanson'
     }
 ];

package/lib/cs/CallControlPanel/CallControlPanel.mocks.js.map CHANGED Viewed

	@@ -1 +1 @@
1	- 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type { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';\n\nexport const contactsList = [\n {\n phoneNumber: '343445656',\n primary: 'Gregory Rhodes',\n secondary: 'Supervisor',\n favorite: true\n },\n {\n phoneNumber: '123243434',\n primary: 'Ella Bridges',\n secondary: 'Representative',\n favorite: true\n },\n {\n phoneNumber: '4545455',\n primary: 'Carrie Hanson',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '48436346',\n primary: 'Chris Wallas',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '34455656',\n primary: 'Craig Marsh',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '45565678',\n primary: 'Derrick Sutton',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '54367578',\n primary: 'Lizzie Johnson',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '65345789',\n primary: 'Ivan Fuller',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '764455478',\n primary: 'Sam Smith',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '876464003',\n primary: 'Joe Doe',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '426464003',\n primary: 'Jane Doe',\n secondary: 'Representative',\n favorite: false\n }\n];\n\nexport const transferReasons = [\n {\n id: 'offline',\n label: 'Offline'\n },\n {\n id: 'busy',\n label: 'Busy'\n },\n {\n id: 'on_break',\n label: 'On break'\n }\n];\n\nexport const interactionOptions = [\n {\n id: '4545455',\n label: 'Gregory Rhodes'\n },\n {\n id: '123243434',\n label: 'Ella Bridges'\n },\n {\n id: '~~4545455~~',\n label: 'Carrie Hanson'\n }\n];\n\nexport const userStatusOptions: UserAvailabilityStatusOption[] = [\n {\n id: 'available',\n label: 'Available',\n status: 'available'\n },\n {\n id: 'not_available',\n label: 'Not available',\n status: 'busy',\n disabled: true\n },\n {\n id: 'after_call_work',\n label: 'After call work',\n status: 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{}) => `\n<!DOCTYPE html>\n<html>\n <head>\n <style>\n :root {\n ${Object.entries(styles)\n .map(([key, value]) => `${key}: ${value};`)\n .join('\\n')}\n }\n </style>\n <style>\n html {\n height: 100vh;\n background-color: var(--app-bg-color, #F5F0EF);\n color: var(--text-color, black);\n }\n body {\n max-width: 100vw;\n height: 100%;\n display: flex;\n flex-direction: column;\n margin: 0;\n }\n header {\n height: 3rem;\n font-size: 10px;\n border-bottom: 2px solid var(--header-border-color, black);\n padding: 0 8px;\n }\n main {\n display: flex;\n flex-direction: column;\n flex-grow: 1;\n max-height: calc(100% - 3rem);\n }\n ul {\n flex-grow: 1;\n overflow: auto;\n display: flex;\n flex-direction: column;\n list-style: none;\n padding-inline: 10px;\n gap: 6px;\n margin-block-end: 0;\n }\n li {\n padding: 8px;\n }\n li.you {\n align-self: start;\n background-color: var(--msg-you-bg-color, lightblue);\n color: var(--msg-you-text-color, black);\n border-radius: 0 var(--msg-border-radius, 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1	+ 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type { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';\n\nexport const contactsList = [\n {\n phoneNumber: '343445656',\n primary: 'Gregory Rhodes',\n secondary: 'Supervisor',\n favorite: true\n },\n {\n phoneNumber: '123243434',\n primary: 'Ella Bridges',\n secondary: 'Representative',\n favorite: true\n },\n {\n phoneNumber: '4545455',\n primary: 'Carrie Hanson',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '48436346',\n primary: 'Chris Wallas',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '34455656',\n primary: 'Craig Marsh',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '45565678',\n primary: 'Derrick Sutton',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '54367578',\n primary: 'Lizzie Johnson',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '65345789',\n primary: 'Ivan Fuller',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '764455478',\n primary: 'Sam Smith',\n secondary: 'Supervisor',\n favorite: false\n },\n {\n phoneNumber: '876464003',\n primary: 'Joe Doe',\n secondary: 'Representative',\n favorite: false\n },\n {\n phoneNumber: '426464003',\n primary: 'Jane Doe',\n secondary: 'Representative',\n favorite: false\n }\n];\n\nexport const transferReasons = [\n {\n id: 'offline',\n label: 'Offline'\n },\n {\n id: 'busy',\n label: 'Busy'\n },\n {\n id: 'on_break',\n label: 'On break'\n }\n];\n\nexport const interactionOptions = [\n {\n id: '4545455',\n label: 'Gregory Rhodes'\n },\n {\n id: '123243434',\n label: 'Ella Bridges'\n },\n {\n id: '23254324',\n label: 'Carrie Hanson'\n }\n];\n\nexport const userStatusOptions: UserAvailabilityStatusOption[] = [\n {\n id: 'available',\n label: 'Available',\n status: 'available'\n },\n {\n id: 'not_available',\n label: 'Not available',\n status: 'busy',\n disabled: true\n },\n {\n id: 'after_call_work',\n label: 'After call work',\n status: 'after_work'\n },\n {\n id: 'reconnecting',\n label: 'Reconnecting',\n status: 'unavailable',\n disabled: true\n },\n {\n id: 'offline',\n label: 'Offline',\n status: 'logout'\n }\n];\n\ntype StyleVariableName =\n \| '--app-bg-color'\n \| '--header-border-color'\n \| '--text-color'\n \| '--msg-border-radius'\n \| '--msg-you-bg-color'\n \| '--msg-you-text-color'\n \| '--msg-me-bg-color'\n \| '--msg-me-text-color'\n \| '--input-height'\n \| '--input-background-color'\n \| '--input-border-color'\n \| '--input-border-width'\n \| '--input-border-radius'\n \| '--input-focus-border-color'\n \| '--input-focus-box-shadow'\n \| '--input-text-color'\n \| '--button-text-color'\n \| '--button-height'\n \| '--button-bg-color'\n \| '--button-border-color'\n \| '--button-border-radius'\n \| '--button-hover-bg-color'\n \| '--footer-bg-color';\n\nexport type ExternalStyles = Partial<Record<StyleVariableName, string>>;\n\nexport const createExternalIframeContent = (styles: ExternalStyles \| undefined = {}) => `\n<!DOCTYPE html>\n<html>\n <head>\n <style>\n :root {\n ${Object.entries(styles)\n .map(([key, value]) => `${key}: ${value};`)\n .join('\\n')}\n }\n </style>\n <style>\n html {\n height: 100vh;\n background-color: var(--app-bg-color, #F5F0EF);\n color: var(--text-color, black);\n }\n body {\n max-width: 100vw;\n height: 100%;\n display: flex;\n flex-direction: column;\n margin: 0;\n }\n header {\n height: 3rem;\n font-size: 10px;\n border-bottom: 2px solid var(--header-border-color, black);\n padding: 0 8px;\n }\n main {\n display: flex;\n flex-direction: column;\n flex-grow: 1;\n max-height: calc(100% - 3rem);\n }\n ul {\n flex-grow: 1;\n overflow: auto;\n display: flex;\n flex-direction: column;\n list-style: none;\n padding-inline: 10px;\n gap: 6px;\n margin-block-end: 0;\n }\n li {\n padding: 8px;\n }\n li.you {\n align-self: start;\n background-color: var(--msg-you-bg-color, lightblue);\n color: var(--msg-you-text-color, black);\n border-radius: 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n }\n li.you:before {\n content: \"\\\\00B7\";\n margin-inline-end: 4px;\n }\n li.me {\n align-self: end;\n background-color: var(--msg-me-bg-color, pink);\n color: var(--msg-me-text-color, black);\n border-radius: var(--msg-border-radius, 4px) 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n }\n li.me:after {\n content: \"\\\\00B7\";\n margin-inline-start: 4px;\n }\n div {\n display: flex;\n justify-content: stretch;\n align-items: center;\n gap: 8px;\n padding: 8px;\n background-color: var(--footer-bg-color, transparent);\n }\n input {\n outline: none;\n color: var(--input-text-color, black);\n height: var(--input-height, 2rem);\n background-color: var(--input-background-color, white);\n border-color: var(--input-border-color, black);\n border-width: var(--input-border-width, 1px);\n border-radius: var(--input-border-radius, 4px);\n flex-grow: 1;\n }\n input:focus {\n border-color: var(--input-focus-border-color, lightblue);\n box-shadow: var(--input-focus-box-shadow, none);\n }\n button {\n padding: 0 8px;\n color: var(--button-text-color, black);\n height: var(--button-height, 2rem);\n background-color: var(--button-bg-color, white);\n border: 1px solid var(--button-border-color, blue);\n border-radius: var(--button-border-radius, 4px);\n }\n button:hover {\n background-color: var(--button-hover-bg-color, gray);\n }\n </style>\n </head>\n <body>\n <header><h1>Customer: Julian Brewster</h1></header>\n <main>\n <ul>\n <li class=\"you\">Hey!</li>\n <li class=\"you\">I want to check my account balance.</li>\n <li class=\"me\">Hello Mr Brewster.</li>\n <li class=\"me\">You have two accounts open. Which one do you want to check?</li>\n <li class=\"you\">The default one.</li>\n <li class=\"me\">Your account balance is $12345.45.</li>\n <li class=\"me\">Is there anything I can help you, Mr Brewster?</li>\n <li class=\"you\">I want to close the other account.</li>\n <li class=\"me\">Alright. What account the money should be transferred to?</li>\n </ul>\n <div>\n <input name=\"message\" autocomplete=\"off\" />\n <button>Send</button>\n </div>\n </main>\n </body>\n</html>\n`;\n"]}

package/lib/cs/CallControlPanel/CallControlPanel.stories.d.ts.map CHANGED Viewed

	@@ -1 +1 @@
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1	+ {"version":3,"file":"CallControlPanel.stories.d.ts","sourceRoot":"","sources":["../../../src/cs/CallControlPanel/CallControlPanel.stories.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAI/C,OAAO,EAOL,4BAA4B,EAC5B,qBAAqB,EACtB,MAAM,uBAAuB,CAAC;;AAW/B,wBAaU;AAEV,UAAU,0BAA0B;IAClC,OAAO,EAAE,MAAM,CAAC;IAChB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,UAAU,EAAE,OAAO,CAAC;IACpB,MAAM,CAAC,EAAE,4BAA4B,CAAC,IAAI,CAAC,CAAC;IAC5C,cAAc,CAAC,EAAE,CAAC,SAAS,EAAE,4BAA4B,KAAK,IAAI,CAAC;IACnE,OAAO,CAAC,EAAE,qBAAqB,CAAC,SAAS,CAAC,CAAC;CAC5C;AAED,eAAO,MAAM,oBAAoB,EAAE,KAAK,CAAC,0BAA0B,CAiRlE,CAAC;AAEF,eAAO,MAAM,eAAe,EAAE,KAAK,CAAC,0BAA0B,GAAG;IAAE,eAAe,EAAE,OAAO,CAAA;CAAE,CAwE5F,CAAC"}

package/lib/cs/CallControlPanel/CallControlPanel.stories.js CHANGED Viewed

@@ -262,6 +262,7 @@ export const CallControlPanelDemo = (args) => {
 };
 export const ExternalCTIDemo = (args) => {
     const containerRef = useRef(null);
+    const [error, setError] = useState('');
     const { base, components } = useTheme();
     const styling = args.applyAppStyling
         ? {
@@ -296,11 +297,25 @@ export const ExternalCTIDemo = (args) => {
         }
     }, [containerRef.current, styling]);
     return (_jsx(ExternalCTI, { heading: args.heading, draggable: args.isDraggable, visible: args.visible, ref: containerRef, attachInteractionProps: {
-            onAddInteraction: () => { },
-            onCancel: () => null,
+            onAddInteraction: ({ comments }, { close }) => {
+                if (comments === 'error') {
+                    setError('The service is currently unavailable');
+                }
+                else {
+                    close();
+                }
+            },
             reasonOptions: transferReasons,
             interactionOptions,
-            heading: 'Attach interaction to call'
+            heading: 'Attach interaction to call',
+            ...(error && {
+                message: {
+                    id: 'error',
+                    heading: 'Error',
+                    variant: 'urgent',
+                    messages: [error]
+                }
+            })
         } }));
 };
 ExternalCTIDemo.args = {

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{ action } from '@storybook/addon-actions';\nimport { useEffect, useRef, useState } from 'react';\nimport { Meta, Story } from '@storybook/react';\nimport { lighten, readableColor } from 'polished';\n\nimport { createUID, tryCatch, useTheme } from '@pega/cosmos-react-core';\nimport {\n CallControlPanel,\n ExternalCTI,\n CallProps,\n IncomingCallProps,\n CallParticipant,\n TransferData,\n UserAvailabilityStatusOption,\n CallControlPanelProps\n} from '@pega/cosmos-react-cs';\n\nimport {\n contactsList,\n createExternalIframeContent,\n ExternalStyles,\n interactionOptions,\n transferReasons,\n userStatusOptions\n} from './CallControlPanel.mocks';\n\nexport default {\n title: 'Customer Service/CallControlPanel',\n component: CallControlPanel,\n args: {\n heading: 'Agent',\n isDraggable: true,\n showStatus: true\n },\n argTypes: {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n showStatus: { control: { type: 'boolean' } }\n }\n} as Meta;\n\ninterface CallControlPanelStoryProps {\n heading: string;\n isDraggable?: boolean;\n showStatus: boolean;\n status?: UserAvailabilityStatusOption['id'];\n onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;\n visible?: CallControlPanelProps['visible'];\n}\n\nexport const CallControlPanelDemo: Story<CallControlPanelStoryProps> = (\n args: CallControlPanelStoryProps\n) => {\n const [currentStatus, setCurrentStatus] = useState<UserAvailabilityStatusOption['id']>(\n args.status \|\| 'available'\n );\n const inStatusSince = useRef(Date.now());\n const [calls, setCalls] = useState<(CallProps \| IncomingCallProps)[]>([]);\n\n const [contacts, setContacts] = useState(contactsList);\n const callsList = useRef(calls);\n callsList.current = calls;\n\n const [showInteractionTransfer, setShowInteractionTransfer] = useState(false);\n\n const onMuteToggle = (id: CallProps['id']) => {\n const thisCallIndex = callsList.current.findIndex(call => call.id === id);\n if (thisCallIndex < 0) return;\n const thisCall = callsList.current[thisCallIndex];\n callsList.current.splice(thisCallIndex, 1, {\n ...thisCall,\n muted: !(thisCall as CallProps).muted\n });\n setCalls([...callsList.current]);\n };\n\n const onMergeCall = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id) as CallProps;\n const activeCallIndex = callsList.current.findIndex(call => !(call as CallProps).onHoldSince);\n const currentCall = callsList.current[activeCallIndex] as CallProps;\n\n if (!thisCall \|\| !activeCallIndex) return;\n callsList.current.splice(activeCallIndex, 1, {\n ...currentCall,\n participants: [...currentCall.participants, ...thisCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== id)]);\n };\n\n const onHandOffCall = (id: CallProps['id']) => {\n setCalls([\n ...callsList.current.filter(call => call.id !== id && (call as CallProps).onHoldSince)\n ]);\n };\n\n const onPauseToggle = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id);\n if (!thisCall) return;\n const wasPaused = !!(thisCall as CallProps).onHoldSince;\n callsList.current = callsList.current.map(call => {\n if (thisCall.id === call.id)\n return {\n ...call,\n onHoldSince: wasPaused ? undefined : Date.now(),\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n return {\n ...call,\n onPauseToggle: wasPaused ? undefined : onPauseToggle,\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n });\n setCalls([...callsList.current]);\n };\n\n const onEndCall = (id: CallProps['id']) => {\n setCalls(callsList.current.filter(item => item.id !== id));\n setCurrentStatus('available');\n };\n\n const onHangUp = (callId: CallProps['id'], participantId: CallParticipant['id']) => {\n const currentCallIndex = callsList.current.findIndex(call => call.id === callId);\n if (currentCallIndex < 0) return;\n const currentCall = callsList.current[currentCallIndex] as CallProps;\n callsList.current.splice(currentCallIndex, 1, {\n ...currentCall,\n participants: [\n ...currentCall.participants.filter(participant => participant.id !== participantId)\n ]\n });\n setCalls([...callsList.current]);\n };\n\n const onConferenceAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const conferenceCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n onMergeCall,\n transferOptions: transferReasons,\n interactionOptions,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onHandOffCall,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const currentCall = callsList.current[0] as CallProps;\n callsList.current.splice(0, 1, {\n ...callsList.current[0],\n participants: [...currentCall.participants, ...conferenceCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== conferenceCall.id)]);\n };\n\n const onConsultAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const updatedCalls: (CallProps \| IncomingCallProps)[] = callsList.current.map(call => {\n return { ...call, onHoldSince: Date.now(), onMergeCall, onPauseToggle: undefined };\n });\n updatedCalls.push(consultCall);\n setCalls(updatedCalls);\n };\n\n useEffect(() => {\n const timeoutId = setTimeout(() => {\n const caller = contactsList[0];\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(callId);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const incomingCall: IncomingCallProps = {\n id: createUID(),\n onAcceptCall: () => {\n setCalls([consultCall]);\n },\n participant: {\n name: contactsList[0].primary,\n info: contactsList[0].secondary,\n id: contactsList[0].primary\n }\n };\n setCalls([incomingCall, ...callsList.current]);\n }, 4000);\n return () => clearTimeout(timeoutId);\n }, []);\n\n return (\n <CallControlPanel\n visible={args.visible ?? true}\n heading={args.heading}\n userStatus={\n args.showStatus\n ? {\n statusOptions: userStatusOptions,\n status: currentStatus,\n inStatusSince: inStatusSince.current,\n onChange: value => {\n setCurrentStatus(value);\n args.onStatusChange?.(\n userStatusOptions.find(s => s.id === value) ?? userStatusOptions[0]\n );\n }\n }\n : undefined\n }\n interactionTransfer={\n showInteractionTransfer\n ? {\n onCancel: () => setShowInteractionTransfer(false),\n onComplete: () => setShowInteractionTransfer(false)\n }\n : undefined\n }\n calls={calls}\n draggable={args.isDraggable}\n onAddCall={(phoneNumber: string) => {\n const call: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n slaConfig: [30, 50],\n onConsultAction,\n onConferenceAction,\n transferOptions: transferReasons,\n interactionOptions,\n onTransferAction: (id, data) => {\n action('onTransferAction')(id, data);\n if (data.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onDTMFPress: action('onDTMFPress'),\n onEndCall: () => onEndCall(call.id),\n participants: [\n {\n id: contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\| '',\n name:\n contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\|\n 'Unknown',\n onHangUp\n }\n ]\n };\n\n setCalls([call]);\n setCurrentStatus('not_available');\n }}\n contactsList={contacts}\n onFavoriteToggle={(phoneNumber: string, favorite: boolean) => {\n const element = contacts.find(item => item.phoneNumber === phoneNumber);\n element!.favorite = !favorite;\n setContacts([...contacts]);\n }}\n />\n );\n};\n\nexport const ExternalCTIDemo: Story<CallControlPanelStoryProps & { applyAppStyling: boolean }> = (\n args: CallControlPanelStoryProps & { applyAppStyling: boolean }\n) => {\n const containerRef = useRef<HTMLDivElement>(null);\n\n const { base, components } = useTheme();\n\n const styling: ExternalStyles \| undefined = args.applyAppStyling\n ? {\n '--app-bg-color': base.palette['app-background'],\n '--header-border-color': base.palette['secondary-background'],\n '--text-color': base.palette['foreground-color'],\n '--msg-me-bg-color': base.palette.interactive,\n '--msg-me-text-color': tryCatch(() => readableColor(base.palette.interactive)),\n '--msg-you-bg-color': base.palette['primary-background'],\n '--msg-you-text-color': tryCatch(() => readableColor(base.palette['primary-background'])),\n '--msg-border-radius': '16px',\n '--button-text-color': tryCatch(() => readableColor(components.button.color)),\n '--button-bg-color': components.button.color,\n '--button-border-color': 'transparent',\n '--button-border-radius': `calc(${components.button['border-radius']} * ${base['border-radius']})`,\n '--button-hover-bg-color': tryCatch(() => lighten(0.1, components.button.color)),\n '--button-height': components.input.height,\n '--input-height': components.input.height,\n '--input-background-color': components.input['background-color'],\n '--input-text-color': base.palette['foreground-color'],\n '--input-border-radius': `calc(0.5 * ${base['border-radius']})`,\n '--input-focus-border-color': 'transparent',\n '--input-focus-box-shadow': components.button['focus-shadow'],\n '--footer-bg-color': base.palette['app-background']\n }\n : undefined;\n\n useEffect(() => {\n if (containerRef.current) {\n containerRef.current.innerHTML = `\n <iframe id='external-cti' srcdoc='${createExternalIframeContent(\n styling\n )}' width='100%' height='500px'></iframe>\n `;\n }\n }, [containerRef.current, styling]);\n\n return (\n <ExternalCTI\n heading={args.heading}\n draggable={args.isDraggable}\n visible={args.visible}\n ref={containerRef}\n attachInteractionProps={{\n onAddInteraction: () => {},\n onCancel: () => null,\n reasonOptions: transferReasons,\n interactionOptions,\n heading: 'Attach interaction to call'\n }}\n />\n );\n};\n\nExternalCTIDemo.args = {\n heading: 'External CTI',\n isDraggable: true,\n applyAppStyling: false\n};\n\nExternalCTIDemo.argTypes = {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n applyAppStyling: { control: { type: 'boolean' } }\n};\n"]}
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{ action } from '@storybook/addon-actions';\nimport { useEffect, useRef, useState } from 'react';\nimport { Meta, Story } from '@storybook/react';\nimport { lighten, readableColor } from 'polished';\n\nimport { createUID, tryCatch, useTheme } from '@pega/cosmos-react-core';\nimport {\n CallControlPanel,\n ExternalCTI,\n CallProps,\n IncomingCallProps,\n CallParticipant,\n TransferData,\n UserAvailabilityStatusOption,\n CallControlPanelProps\n} from '@pega/cosmos-react-cs';\n\nimport {\n contactsList,\n createExternalIframeContent,\n ExternalStyles,\n interactionOptions,\n transferReasons,\n userStatusOptions\n} from './CallControlPanel.mocks';\n\nexport default {\n title: 'Customer Service/CallControlPanel',\n component: CallControlPanel,\n args: {\n heading: 'Agent',\n isDraggable: true,\n showStatus: true\n },\n argTypes: {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n showStatus: { control: { type: 'boolean' } }\n }\n} as Meta;\n\ninterface CallControlPanelStoryProps {\n heading: string;\n isDraggable?: boolean;\n showStatus: boolean;\n status?: UserAvailabilityStatusOption['id'];\n onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;\n visible?: CallControlPanelProps['visible'];\n}\n\nexport const CallControlPanelDemo: Story<CallControlPanelStoryProps> = (\n args: CallControlPanelStoryProps\n) => {\n const [currentStatus, setCurrentStatus] = useState<UserAvailabilityStatusOption['id']>(\n args.status \|\| 'available'\n );\n const inStatusSince = useRef(Date.now());\n const [calls, setCalls] = useState<(CallProps \| IncomingCallProps)[]>([]);\n\n const [contacts, setContacts] = useState(contactsList);\n const callsList = useRef(calls);\n callsList.current = calls;\n\n const [showInteractionTransfer, setShowInteractionTransfer] = useState(false);\n\n const onMuteToggle = (id: CallProps['id']) => {\n const thisCallIndex = callsList.current.findIndex(call => call.id === id);\n if (thisCallIndex < 0) return;\n const thisCall = callsList.current[thisCallIndex];\n callsList.current.splice(thisCallIndex, 1, {\n ...thisCall,\n muted: !(thisCall as CallProps).muted\n });\n setCalls([...callsList.current]);\n };\n\n const onMergeCall = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id) as CallProps;\n const activeCallIndex = callsList.current.findIndex(call => !(call as CallProps).onHoldSince);\n const currentCall = callsList.current[activeCallIndex] as CallProps;\n\n if (!thisCall \|\| !activeCallIndex) return;\n callsList.current.splice(activeCallIndex, 1, {\n ...currentCall,\n participants: [...currentCall.participants, ...thisCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== id)]);\n };\n\n const onHandOffCall = (id: CallProps['id']) => {\n setCalls([\n ...callsList.current.filter(call => call.id !== id && (call as CallProps).onHoldSince)\n ]);\n };\n\n const onPauseToggle = (id: CallProps['id']) => {\n const thisCall = callsList.current.find(call => call.id === id);\n if (!thisCall) return;\n const wasPaused = !!(thisCall as CallProps).onHoldSince;\n callsList.current = callsList.current.map(call => {\n if (thisCall.id === call.id)\n return {\n ...call,\n onHoldSince: wasPaused ? undefined : Date.now(),\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n return {\n ...call,\n onPauseToggle: wasPaused ? undefined : onPauseToggle,\n onMergeCall: wasPaused ? onMergeCall : undefined,\n onHandOffCall: wasPaused ? onHandOffCall : undefined\n };\n });\n setCalls([...callsList.current]);\n };\n\n const onEndCall = (id: CallProps['id']) => {\n setCalls(callsList.current.filter(item => item.id !== id));\n setCurrentStatus('available');\n };\n\n const onHangUp = (callId: CallProps['id'], participantId: CallParticipant['id']) => {\n const currentCallIndex = callsList.current.findIndex(call => call.id === callId);\n if (currentCallIndex < 0) return;\n const currentCall = callsList.current[currentCallIndex] as CallProps;\n callsList.current.splice(currentCallIndex, 1, {\n ...currentCall,\n participants: [\n ...currentCall.participants.filter(participant => participant.id !== participantId)\n ]\n });\n setCalls([...callsList.current]);\n };\n\n const onConferenceAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const conferenceCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n onMergeCall,\n transferOptions: transferReasons,\n interactionOptions,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onHandOffCall,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const currentCall = callsList.current[0] as CallProps;\n callsList.current.splice(0, 1, {\n ...callsList.current[0],\n participants: [...currentCall.participants, ...conferenceCall.participants],\n onHoldSince: undefined\n });\n setCalls([...callsList.current.filter(call => call.id !== conferenceCall.id)]);\n };\n\n const onConsultAction = (id: CallProps['id'], data: TransferData) => {\n const caller = contactsList.find(person => person.phoneNumber === data.phoneNumber);\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const updatedCalls: (CallProps \| IncomingCallProps)[] = callsList.current.map(call => {\n return { ...call, onHoldSince: Date.now(), onMergeCall, onPauseToggle: undefined };\n });\n updatedCalls.push(consultCall);\n setCalls(updatedCalls);\n };\n\n useEffect(() => {\n const timeoutId = setTimeout(() => {\n const caller = contactsList[0];\n const consultCall: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n transferOptions: transferReasons,\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onHandOffCall,\n onDTMFPress: action('onDTMFPress'),\n onTransferAction: (callId, transferData) => {\n action('onTransferAction')(callId, transferData);\n if (transferData.interaction) setShowInteractionTransfer(true);\n onEndCall(callId);\n },\n onConsultAction,\n onConferenceAction,\n onEndCall,\n participants: [\n {\n name: caller?.primary \|\| '',\n info: caller?.secondary \|\| '',\n id: caller?.primary \|\| '',\n onHangUp\n }\n ]\n };\n\n const incomingCall: IncomingCallProps = {\n id: createUID(),\n onAcceptCall: () => {\n setCalls([consultCall]);\n },\n participant: {\n name: contactsList[0].primary,\n info: contactsList[0].secondary,\n id: contactsList[0].primary\n }\n };\n setCalls([incomingCall, ...callsList.current]);\n }, 4000);\n return () => clearTimeout(timeoutId);\n }, []);\n\n return (\n <CallControlPanel\n visible={args.visible ?? true}\n heading={args.heading}\n userStatus={\n args.showStatus\n ? {\n statusOptions: userStatusOptions,\n status: currentStatus,\n inStatusSince: inStatusSince.current,\n onChange: value => {\n setCurrentStatus(value);\n args.onStatusChange?.(\n userStatusOptions.find(s => s.id === value) ?? userStatusOptions[0]\n );\n }\n }\n : undefined\n }\n interactionTransfer={\n showInteractionTransfer\n ? {\n onCancel: () => setShowInteractionTransfer(false),\n onComplete: () => setShowInteractionTransfer(false)\n }\n : undefined\n }\n calls={calls}\n draggable={args.isDraggable}\n onAddCall={(phoneNumber: string) => {\n const call: CallProps = {\n id: createUID(),\n startedAt: Date.now(),\n slaConfig: [30, 50],\n onConsultAction,\n onConferenceAction,\n transferOptions: transferReasons,\n interactionOptions,\n onTransferAction: (id, data) => {\n action('onTransferAction')(id, data);\n if (data.interaction) setShowInteractionTransfer(true);\n onEndCall(id);\n },\n muted: false,\n onMuteToggle,\n onPauseToggle,\n onMergeCall,\n onDTMFPress: action('onDTMFPress'),\n onEndCall: () => onEndCall(call.id),\n participants: [\n {\n id: contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\| '',\n name:\n contactsList.find(person => person.phoneNumber === phoneNumber)?.primary \|\|\n 'Unknown',\n onHangUp\n }\n ]\n };\n\n setCalls([call]);\n setCurrentStatus('not_available');\n }}\n contactsList={contacts}\n onFavoriteToggle={(phoneNumber: string, favorite: boolean) => {\n const element = contacts.find(item => item.phoneNumber === phoneNumber);\n element!.favorite = !favorite;\n setContacts([...contacts]);\n }}\n />\n );\n};\n\nexport const ExternalCTIDemo: Story<CallControlPanelStoryProps & { applyAppStyling: boolean }> = (\n args: CallControlPanelStoryProps & { applyAppStyling: boolean }\n) => {\n const containerRef = useRef<HTMLDivElement>(null);\n const [error, setError] = useState('');\n\n const { base, components } = useTheme();\n\n const styling: ExternalStyles \| undefined = args.applyAppStyling\n ? {\n '--app-bg-color': base.palette['app-background'],\n '--header-border-color': base.palette['secondary-background'],\n '--text-color': base.palette['foreground-color'],\n '--msg-me-bg-color': base.palette.interactive,\n '--msg-me-text-color': tryCatch(() => readableColor(base.palette.interactive)),\n '--msg-you-bg-color': base.palette['primary-background'],\n '--msg-you-text-color': tryCatch(() => readableColor(base.palette['primary-background'])),\n '--msg-border-radius': '16px',\n '--button-text-color': tryCatch(() => readableColor(components.button.color)),\n '--button-bg-color': components.button.color,\n '--button-border-color': 'transparent',\n '--button-border-radius': `calc(${components.button['border-radius']} * ${base['border-radius']})`,\n '--button-hover-bg-color': tryCatch(() => lighten(0.1, components.button.color)),\n '--button-height': components.input.height,\n '--input-height': components.input.height,\n '--input-background-color': components.input['background-color'],\n '--input-text-color': base.palette['foreground-color'],\n '--input-border-radius': `calc(0.5 * ${base['border-radius']})`,\n '--input-focus-border-color': 'transparent',\n '--input-focus-box-shadow': components.button['focus-shadow'],\n '--footer-bg-color': base.palette['app-background']\n }\n : undefined;\n\n useEffect(() => {\n if (containerRef.current) {\n containerRef.current.innerHTML = `\n <iframe id='external-cti' srcdoc='${createExternalIframeContent(\n styling\n )}' width='100%' height='500px'></iframe>\n `;\n }\n }, [containerRef.current, styling]);\n\n return (\n <ExternalCTI\n heading={args.heading}\n draggable={args.isDraggable}\n visible={args.visible}\n ref={containerRef}\n attachInteractionProps={{\n onAddInteraction: ({ comments }, { close }) => {\n if (comments === 'error') {\n setError('The service is currently unavailable');\n } else {\n close();\n }\n },\n reasonOptions: transferReasons,\n interactionOptions,\n heading: 'Attach interaction to call',\n ...(error && {\n message: {\n id: 'error',\n heading: 'Error',\n variant: 'urgent',\n messages: [error]\n }\n })\n }}\n />\n );\n};\n\nExternalCTIDemo.args = {\n heading: 'External CTI',\n isDraggable: true,\n applyAppStyling: false\n};\n\nExternalCTIDemo.argTypes = {\n heading: { control: { type: 'text' } },\n isDraggable: { control: { type: 'boolean' } },\n applyAppStyling: { control: { type: 'boolean' } }\n};\n"]}

package/package.json CHANGED Viewed

@@ -1,6 +1,6 @@
 {
   "name": "@pega/cosmos-react-demos",
-  "version": "3.0.0-rc.7",
+  "version": "3.0.0-rc.8",
   "author": "Pegasystems",
   "license": "SEE LICENSE IN LICENSE",
   "repository": {
@@ -20,14 +20,14 @@
     "build": "tsc -b"
   },
   "dependencies": {
-    "@pega/cosmos-react-build": "3.0.0-rc.7",
-    "@pega/cosmos-react-condition-builder": "3.0.0-rc.7",
-    "@pega/cosmos-react-core": "3.0.0-rc.7",
-    "@pega/cosmos-react-cs": "3.0.0-rc.7",
-    "@pega/cosmos-react-dnd": "3.0.0-rc.7",
-    "@pega/cosmos-react-rte": "3.0.0-rc.7",
-    "@pega/cosmos-react-social": "3.0.0-rc.7",
-    "@pega/cosmos-react-work": "3.0.0-rc.7",
+    "@pega/cosmos-react-build": "3.0.0-rc.8",
+    "@pega/cosmos-react-condition-builder": "3.0.0-rc.8",
+    "@pega/cosmos-react-core": "3.0.0-rc.8",
+    "@pega/cosmos-react-cs": "3.0.0-rc.8",
+    "@pega/cosmos-react-dnd": "3.0.0-rc.8",
+    "@pega/cosmos-react-rte": "3.0.0-rc.8",
+    "@pega/cosmos-react-social": "3.0.0-rc.8",
+    "@pega/cosmos-react-work": "3.0.0-rc.8",
     "@types/emoji-mart": "^3.0.4",
     "@types/react": "^16.14.24 || ^17.0.38",
     "@types/react-dom": "^16.9.14 || ^17.0.11",