@pega/cosmos-react-demos 3.0.0-dev.2.1 → 3.0.0-dev.20.0

package/lib/cs/CSCaseView/CSAppShell.stories.js

@@ -1,20 +1,17 @@
 import { jsx as _jsx, Fragment as _Fragment, jsxs as _jsxs } from "react/jsx-runtime";
-import { useEffect, useState } from 'react';
+import { useEffect, useState, useMemo } from 'react';
 import { action } from '@storybook/addon-actions';
-import { createUID, Status, TwoColumnPage, Icon, registerIcon, Button, Form, Flex, Input, Select, Option, Banner } from '@pega/cosmos-react-core';
+import { createUID, Status, TwoColumnPage, Icon, registerIcon, Button, Form, Flex, Input, Select, Option } from '@pega/cosmos-react-core';
 import * as chatSolidIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/chat-solid.icon';
-import { CallControlPanelIcon } from '@pega/cosmos-react-cs';
 import { AppShellDemo } from '../../core/AppShell/AppShell.stories';
 import { CaseViewDemo } from '../../work/CaseView/CaseView.stories';
 import { TasksDemo } from '../../work/Tasks/Tasks.stories';
 import { FeedDemo } from '../../social/Feed/Feed.stories';
-import { EmailDemo } from '../../social/Email/Email.stories';
+import { EmailShellDemo } from '../../social/Email/Email.stories';
 import { StandardChat } from '../../social/Chat/Chat.stories';
-import { TaskManager as TaskManagerStory } from '../TaskManager/TaskManager.stories';
+import { TaskManagerDemo } from '../TaskManager/TaskManager.stories';
 import { InteractionTimerDemo as InteractionTimerStory } from '../InteractionTimer/InteractionTimer.stories';
-import { CallControlPanelDemo } from '../CallControlPanel/CallControlPanel.stories';
-import { userStatusOptions } from '../CallControlPanel/CallControlPanel.mocks';
-import { AppShellMockData } from './CSCaseView.mocks';
+import { AppShellMockData, CTIControlPanel, CTIControlPanelContext } from './CSAppShell.mocks';
 registerIcon(chatSolidIcon);
 export default {
     title: 'Customer Service/CS App Shell',
@@ -24,34 +21,23 @@ export default {
     args: {
         isDraggable: true,
         hasInteractionNotifications: true,
-        enableSla: true
+        enableSla: true,
+        ctiPanel: 'internal',
+        applyThemeToExternalCTI: false
     },
     argTypes: {
         isDraggable: { control: { type: 'boolean' } },
         hasInteractionNotifications: { control: { type: 'boolean' } },
-        enableSla: { control: { type: 'boolean' } }
+        enableSla: { control: { type: 'boolean' } },
+        ctiPanel: { options: ['internal', 'external'], control: { type: 'inline-radio' } },
+        applyThemeToExternalCTI: { control: { type: 'boolean' } }
     }
 };
-const CallLoginForm = ({ ctiLinkOptions, onLogin }) => {
-    const [agentId, setAgentId] = useState('');
-    const [password, setPassword] = useState('');
-    const [extension, setExtension] = useState('');
-    const [ctiLinkId, setCTILinkId] = useState(Object.keys(ctiLinkOptions)[0]);
-    const [errorMessage, setErrorMessage] = useState();
-    const canSubmit = agentId && password && ctiLinkId && extension;
-    const actions = (_jsxs(_Fragment, { children: [_jsx(Button, { name: 'cancel', variant: 'secondary', children: "Cancel" }, void 0), _jsx(Button, { name: 'submit', type: 'submit', variant: 'primary', disabled: !canSubmit, onClick: (e) => {
-                    e.preventDefault();
-                    onLogin(ctiLinkId, agentId, password).then(setErrorMessage);
-                }, children: "Login" }, void 0)] }, void 0));
-    return (_jsxs(Form, { actions: actions, banners: errorMessage ? _jsx(Banner, { id: 'error', variant: 'urgent', messages: [errorMessage] }, void 0) : undefined, children: [_jsx(Select, { required: true, label: 'CTI link', onChange: e => setCTILinkId(e.target.value), children: Object.entries(ctiLinkOptions).map(([id, label]) => (_jsx(Option, { value: id, children: label }, void 0))) }, void 0), _jsx(Input, { required: true, label: 'Agent ID', value: agentId, onChange: (e) => setAgentId(e.target.value) }, void 0), _jsx(Input, { type: 'password', required: true, label: 'Password', value: password, onChange: (e) => setPassword(e.target.value) }, void 0), _jsx(Input, { required: true, label: 'Extension', value: extension, onChange: (e) => setExtension(e.target.value) }, void 0)] }, void 0));
-};
 export const CSAppShell = (args) => {
     const CaseData = AppShellMockData;
-    const home = _jsx(TwoColumnPage, { a: _jsx(FeedDemo, {}, void 0), b: _jsx(TasksDemo, {}, void 0), title: 'Welcome, Sara Davis' }, void 0);
+    const home = _jsx(TwoColumnPage, { a: _jsx(FeedDemo, {}), b: _jsx(TasksDemo, {}), title: 'Welcome, Sara Davis' });
     const [mainContent, setMainContent] = useState(home);
     const [caseID, setCaseID] = useState(1001);
-    const [agentStatus, setAgentStatus] = useState(userStatusOptions[0]);
-    const [callPanelVisible, setCallPanelVisible] = useState(false);
     const [cases, setCases] = useState([]);
     const [links, setLinks] = useState([
         {
@@ -87,24 +73,24 @@ export const CSAppShell = (args) => {
             const { caseId, heading, primaryFields, secondaryFields: secondaryField } = CaseData[name];
             const secondaryFields = secondaryField.map((field) => {
                 if (field.name === 'Status') {
-                    return { ...field, value: _jsx(Status, { variant: 'success', children: field.value }, void 0) };
+                    return { ...field, value: _jsx(Status, { variant: 'success', children: field.value }) };
                 }
                 return field;
             });
             let persistentUtility;
             if (name === 'Mail Interaction') {
                 persistentUtility = {
-                    content: _jsx(EmailDemo, { hideSuggestions: true }, void 0),
+                    content: _jsx(EmailShellDemo, { hideSuggestions: true }),
                     title: 'Email'
                 };
             }
             else if (name === 'Chat Interaction') {
                 persistentUtility = {
-                    content: _jsx(StandardChat, { chatWidth: '100%' }, void 0),
+                    content: _jsx(StandardChat, { chatWidth: '100%' }),
                     title: 'Chat'
                 };
             }
-            setMainContent(_jsx(CaseViewDemo, { caseId: caseId, heading: heading, parentCases: [], actions: demoActions, primaryFields: primaryFields, secondaryFields: secondaryFields, tabs: tabs, stages: false, tasksWidget: _jsx(TaskManagerStory, {}, void 0), persistentUtility: persistentUtility, showUtilities: false, showFollowedIcon: false, defaultCollapsedUtilities: true }, void 0));
+            setMainContent(_jsx(CaseViewDemo, { caseId: caseId, heading: heading, parentCases: [], actions: demoActions, primaryFields: primaryFields, secondaryFields: secondaryFields, tabs: tabs, stages: false, tasksWidget: _jsx(TaskManagerDemo, {}), persistentUtility: persistentUtility, showUtilities: false, showFollowedIcon: false, defaultCollapsedUtilities: true }));
         }
     };
     const setActiveItem = (key) => {
@@ -127,7 +113,7 @@ export const CSAppShell = (args) => {
         const key = createUID();
         const createdAt = new Date().getTime();
         const newCase = {
-            visual: (_jsx(InteractionTimerStory, { createdAt: createdAt, icon: icon, showTimer: args.enableSla, hasNotifications: args.hasInteractionNotifications, meta: args.enableSla ? '0:00' : createLink.meta }, void 0)),
+            visual: (_jsx(InteractionTimerStory, { icon: icon, showTimer: args.enableSla, hasNotifications: args.hasInteractionNotifications, meta: args.enableSla ? '0:00' : createLink.meta, interactionType: primary })),
             primary: customerName || 'Unknown customer',
             secondary,
             createdAt,
@@ -193,36 +179,16 @@ export const CSAppShell = (args) => {
     }, []);
     const actions = (_jsxs(_Fragment, { children: [_jsx(Button, { name: 'Cancel', variant: 'secondary', onClick: (e) => {
                     action('Click')(`${e.currentTarget.name}:${e.type}`);
-                }, children: "Cancel" }, void 0), _jsx(Button, { name: 'Submit', type: 'submit', variant: 'primary', children: "Log in" }, void 0)] }, void 0));
-    const chatSettings = (_jsx(Flex, { container: { direction: 'column', gap: 2, pad: 2 }, item: { grow: 1 }, children: _jsxs(Form, { actions: actions, children: [_jsx(Input, { name: 'agentId', label: 'Agent Id', autoComplete: 'off' }, void 0), _jsx(Input, { name: 'password', type: 'password', label: 'Password', autoComplete: 'off' }, void 0), _jsxs(Select, { label: 'Make me', children: [_jsx(Option, { children: "Available" }, void 0), _jsx(Option, { children: "Unavailable" }, void 0)] }, void 0)] }, void 0) }, void 0));
+                }, children: "Cancel" }), _jsx(Button, { name: 'Submit', type: 'submit', variant: 'primary', children: "Log in" })] }));
+    const chatSettings = (_jsx(Flex, { container: { direction: 'column', gap: 2, pad: 2 }, item: { grow: 1 }, children: _jsxs(Form, { actions: actions, children: [_jsx(Input, { name: 'agentId', label: 'Agent Id', autoComplete: 'off' }), _jsx(Input, { name: 'password', type: 'password', label: 'Password', autoComplete: 'off' }), _jsxs(Select, { label: 'Make me', children: [_jsx(Option, { children: "Available" }), _jsx(Option, { children: "Unavailable" })] })] }) }));
     const utils = [
         {
             name: 'Chat settings',
-            visual: _jsx(Icon, { name: 'chat-solid' }, void 0),
+            visual: _jsx(Icon, { name: 'chat-solid' }),
             drawerView: chatSettings,
             drawerHeader: 'Pega Chat Log In'
         },
-        {
-            name: 'Call panel',
-            visual: (_jsx(CallControlPanelIcon, { status: agentStatus.status, label: agentStatus.label, variant: 'icon', panelVisible: callPanelVisible }, void 0)),
-            ...(agentStatus.status === 'offline'
-                ? {
-                    drawerView: (_jsx(Flex, { container: { direction: 'column', gap: 2, pad: 2 }, item: { grow: 1 }, children: _jsx(CallLoginForm, { ctiLinkOptions: {
-                                valid: 'It will be accepted',
-                                invalid: 'This will raise an error'
-                            }, onLogin: ctiLink => {
-                                if (ctiLink === 'invalid')
-                                    return Promise.resolve('Login incorrect');
-                                setAgentStatus(userStatusOptions[1]);
-                                setCallPanelVisible(true);
-                                return Promise.resolve(undefined);
-                            } }, void 0) }, void 0)),
-                    drawerHeader: 'Pega Call Log In'
-                }
-                : {
-                    onClick: () => setCallPanelVisible(isVisible => !isVisible)
-                })
-        }
+        _jsx(CTIControlPanel, {})
     ];
     const appInfo = {
         href: 'https://www.pega.com/',
@@ -230,11 +196,15 @@ export const CSAppShell = (args) => {
         fullImageSrc: 'Full Image Source',
         appName: 'CS AppShell'
     };
-    return (_jsxs(_Fragment, { children: [_jsx(AppShellDemo, { main: mainContent, appInfo: appInfo, cases: cases, createLinks: createLinks, caseLinks: links, utils: utils, onLinkClick: (name) => {
-                    if (name === 'Home') {
-                        setMainContent(home);
-                    }
-                    setActiveItem(name);
-                } }, void 0), callPanelVisible && (_jsx(CallControlPanelDemo, { status: agentStatus.id, onStatusChange: setAgentStatus, isDraggable: args.isDraggable }, void 0))] }, void 0));
+    return (_jsx(CTIControlPanelContext.Provider, { value: useMemo(() => ({
+            type: args.ctiPanel,
+            draggable: args.isDraggable,
+            applyAppStyling: args.applyThemeToExternalCTI
+        }), [args.isDraggable, args.applyThemeToExternalCTI, args.ctiPanel]), children: _jsx(AppShellDemo, { main: mainContent, appInfo: appInfo, cases: cases, createLinks: createLinks, caseLinks: links, utils: utils, onLinkClick: (name) => {
+                if (name === 'Home') {
+                    setMainContent(home);
+                }
+                setActiveItem(name);
+            } }) }));
 };
 //# sourceMappingURL=CSAppShell.stories.js.map

package/lib/cs/CSCaseView/CSAppShell.stories.js.map

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{ useEffect, useState, MouseEvent, ChangeEvent, FunctionComponent } from 'react';\nimport { action } from '@storybook/addon-actions';\nimport { Story } from '@storybook/react';\n\nimport {\n  AppShellProps,\n  createUID,\n  Status,\n  TwoColumnPage,\n  Icon,\n  registerIcon,\n  Button,\n  Form,\n  Flex,\n  Input,\n  Select,\n  Option,\n  Banner\n} from '@pega/cosmos-react-core';\nimport * as chatSolidIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/chat-solid.icon';\nimport { CallControlPanelIcon, UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';\n\nimport { AppShellDemo } from '../../core/AppShell/AppShell.stories';\nimport { CaseViewDemo } from '../../work/CaseView/CaseView.stories';\nimport { TasksDemo } from '../../work/Tasks/Tasks.stories';\nimport { FeedDemo } from '../../social/Feed/Feed.stories';\nimport { EmailDemo } from '../../social/Email/Email.stories';\nimport { StandardChat } from '../../social/Chat/Chat.stories';\nimport { TaskManager as TaskManagerStory } from '../TaskManager/TaskManager.stories';\nimport {\n  InteractionTimerDemo as InteractionTimerStory,\n  InteractionTimerStoryProps\n} from '../InteractionTimer/InteractionTimer.stories';\nimport { CallControlPanelDemo } from '../CallControlPanel/CallControlPanel.stories';\nimport { userStatusOptions } from '../CallControlPanel/CallControlPanel.mocks';\n\nimport { AppShellMockData } from './CSCaseView.mocks';\n\nregisterIcon(chatSolidIcon);\n\nexport default {\n  title: 'Customer Service/CS App Shell',\n  parameters: {\n    layout: 'fullscreen'\n  },\n  args: {\n    isDraggable: true,\n    hasInteractionNotifications: true,\n    enableSla: true\n  },\n  argTypes: {\n    isDraggable: { control: { type: 'boolean' } },\n    hasInteractionNotifications: { control: { type: 'boolean' } },\n    enableSla: { control: { type: 'boolean' } }\n  }\n};\n\nexport type LoginError = string;\n\nexport interface LoginFormProps {\n  ctiLinkOptions: { [key: string]: string };\n  onLogin: (\n    ctiLinkId: keyof LoginFormProps['ctiLinkOptions'],\n    agentId: string,\n    password: string\n  ) => Promise<LoginError | undefined>;\n}\n\nconst CallLoginForm: FunctionComponent<LoginFormProps> = ({\n  ctiLinkOptions,\n  onLogin\n}: LoginFormProps) => {\n  const [agentId, setAgentId] = useState<string>('');\n  const [password, setPassword] = useState<string>('');\n  const [extension, setExtension] = useState<string>('');\n  const [ctiLinkId, setCTILinkId] = useState<string>(Object.keys(ctiLinkOptions)[0]);\n  const [errorMessage, setErrorMessage] = useState<string>();\n\n  const canSubmit = agentId && password && ctiLinkId && extension;\n\n  const actions = (\n    <>\n      <Button name='cancel' variant='secondary'>\n        Cancel\n      </Button>\n      <Button\n        name='submit'\n        type='submit'\n        variant='primary'\n        disabled={!canSubmit}\n        onClick={(e: MouseEvent) => {\n          e.preventDefault();\n          onLogin(ctiLinkId!, agentId, password).then(setErrorMessage);\n        }}\n      >\n        Login\n      </Button>\n    </>\n  );\n\n  return (\n    <Form\n      actions={actions}\n      banners={\n        errorMessage ? <Banner id='error' variant='urgent' messages={[errorMessage]} /> : undefined\n      }\n    >\n      <Select required label='CTI link' onChange={e => setCTILinkId(e.target.value)}>\n        {Object.entries(ctiLinkOptions).map(([id, label]) => (\n          <Option value={id}>{label}</Option>\n        ))}\n      </Select>\n      <Input\n        required\n        label='Agent ID'\n        value={agentId}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setAgentId(e.target.value)}\n      />\n      <Input\n        type='password'\n        required\n        label='Password'\n        value={password}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setPassword(e.target.value)}\n      />\n      <Input\n        required\n        label='Extension'\n        value={extension}\n        onChange={(e: ChangeEvent<HTMLInputElement>) => setExtension(e.target.value)}\n      />\n    </Form>\n  );\n};\ninterface CSAppShellProps {\n  isDraggable?: boolean;\n  hasInteractionNotifications?: InteractionTimerStoryProps['hasNotifications'];\n  enableSla?: InteractionTimerStoryProps['showTimer'];\n}\n\nexport const CSAppShell: Story<CSAppShellProps> = (args: CSAppShellProps) => {\n  const CaseData = AppShellMockData as any;\n\n  const home = <TwoColumnPage a={<FeedDemo />} b={<TasksDemo />} title='Welcome, Sara Davis' />;\n\n  const [mainContent, setMainContent] = useState(home);\n  const [caseID, setCaseID] = useState(1001);\n  const [agentStatus, setAgentStatus] = useState<UserAvailabilityStatusOption>(\n    userStatusOptions[0] as UserAvailabilityStatusOption\n  );\n  const [callPanelVisible, setCallPanelVisible] = useState(false);\n  const [cases, setCases] = useState<AppShellProps['cases']>([]);\n  const [links, setLinks] = useState<AppShellProps['links']>([\n    {\n      id: '01',\n      name: 'Home',\n      href: '#home',\n      icon: 'home-solid'\n    }\n  ]);\n\n  const tabs = [\n    { name: 'Customer  notes', id: 'Pulse' },\n    { name: 'Accounts', id: 'Accounts' }\n  ];\n\n  const demoActions = [\n    {\n      text: 'Change stage',\n      id: createUID(),\n      onClick: action('Clicked on change stage')\n    },\n    {\n      text: 'Wrap up',\n      id: createUID(),\n      onClick: action('Clicked on Wrap up')\n    },\n    {\n      text: 'Exit interaction',\n      id: createUID(),\n      onClick: action('Clicked on exit interaction')\n    }\n  ];\n\n  const RenderCaseView = (name: string) => {\n    if (name) {\n      const { caseId, heading, primaryFields, secondaryFields: secondaryField } = CaseData[name];\n      const secondaryFields = secondaryField.map((field: any) => {\n        if (field.name === 'Status') {\n          return { ...field, value: <Status variant='success'>{field.value}</Status> };\n        }\n        return field;\n      });\n      let persistentUtility;\n      if (name === 'Mail Interaction') {\n        persistentUtility = {\n          content: <EmailDemo hideSuggestions />,\n          title: 'Email'\n        };\n      } else if (name === 'Chat Interaction') {\n        persistentUtility = {\n          content: <StandardChat chatWidth='100%' />,\n          title: 'Chat'\n        };\n      }\n      setMainContent(\n        <CaseViewDemo\n          caseId={caseId}\n          heading={heading}\n          parentCases={[]}\n          actions={demoActions}\n          primaryFields={primaryFields}\n          secondaryFields={secondaryFields}\n          tabs={tabs}\n          stages={false}\n          tasksWidget={<TaskManagerStory />}\n          persistentUtility={persistentUtility}\n          showUtilities={false}\n          showFollowedIcon={false}\n          defaultCollapsedUtilities\n        />\n      );\n    }\n  };\n\n  const setActiveItem = (key: string) => {\n    setCases((prevCases = []) => {\n      return prevCases.map(caseItem => {\n        return { ...caseItem, active: caseItem.id === key };\n      });\n    });\n    setLinks((prevLinks = []) => {\n      return prevLinks.map(link => {\n        return {\n          ...link,\n          active: link.name === key\n        };\n      });\n    });\n  };\n\n  const createInteraction = (createLink: {\n    primary: string;\n    secondary?: string;\n    icon: string;\n    meta: string;\n    customerName?: string;\n  }) => {\n    const { primary, secondary, icon, customerName } = createLink;\n    const key: string = createUID();\n    const createdAt = new Date().getTime();\n    const newCase = {\n      visual: (\n        <InteractionTimerStory\n          createdAt={createdAt}\n          icon={icon as string}\n          showTimer={args.enableSla}\n          hasNotifications={args.hasInteractionNotifications}\n          meta={args.enableSla ? '0:00' : createLink.meta}\n        />\n      ),\n      primary: customerName || 'Unknown customer',\n      secondary,\n      createdAt,\n      id: key,\n      active: true,\n      onClick: () => {\n        setActiveItem(key);\n        RenderCaseView(primary);\n      },\n      onDismiss: (e: any) => {\n        setActiveItem('Home');\n        e.stopPropagation();\n        setCases((prevCases = []) => prevCases.filter(caseItem => caseItem.id !== key));\n        setMainContent(home);\n      }\n    };\n    setCases((prevCases = []) => [...prevCases, newCase]);\n    setActiveItem(key);\n    setCaseID(caseID + 1);\n    RenderCaseView(primary);\n  };\n\n  const createLinks = [\n    {\n      primary: 'Phone Interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'FH',\n      customerName: 'Ginger Ventura'\n    },\n    {\n      primary: 'Chat Interaction',\n      secondary: 'Sent 2h ago',\n      icon: 'chat-solid',\n      meta: 'SC',\n      customerName: 'Sara Davis'\n    },\n    {\n      primary: 'Mail Interaction',\n      secondary: 'Received 20s ago',\n      icon: 'mail-solid',\n      meta: 'JB',\n      customerName: 'John Brown'\n    }\n  ].map(item => {\n    const { primary, icon } = item;\n    return {\n      name: primary,\n      icon,\n      href: '',\n      onClick: () => {\n        createInteraction(item);\n      }\n    };\n  });\n\n  useEffect(() => {\n    createInteraction({\n      primary: 'Phone Interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'GV',\n      customerName: 'Ginger Ventura'\n    });\n  }, []);\n  const actions = (\n    <>\n      <Button\n        name='Cancel'\n        variant='secondary'\n        onClick={(e: MouseEvent<HTMLButtonElement>) => {\n          action('Click')(`${e.currentTarget.name}:${e.type}`);\n        }}\n      >\n        Cancel\n      </Button>\n      <Button name='Submit' type='submit' variant='primary'>\n        Log in\n      </Button>\n    </>\n  );\n  const chatSettings = (\n    <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n      <Form actions={actions}>\n        <Input name='agentId' label='Agent Id' autoComplete='off' />\n\n        <Input name='password' type='password' label='Password' autoComplete='off' />\n        <Select label='Make me'>\n          <Option>Available</Option>\n          <Option>Unavailable</Option>\n        </Select>\n      </Form>\n    </Flex>\n  );\n\n  const utils = [\n    {\n      name: 'Chat settings',\n      visual: <Icon name='chat-solid' />,\n      drawerView: chatSettings,\n      drawerHeader: 'Pega Chat Log In'\n    },\n    {\n      name: 'Call panel',\n      visual: (\n        <CallControlPanelIcon\n          status={agentStatus.status}\n          label={agentStatus.label}\n          variant='icon'\n          panelVisible={callPanelVisible}\n        />\n      ),\n      ...(agentStatus.status === 'offline'\n        ? {\n            drawerView: (\n              <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n                <CallLoginForm\n                  ctiLinkOptions={{\n                    valid: 'It will be accepted',\n                    invalid: 'This will raise an error'\n                  }}\n                  onLogin={ctiLink => {\n                    if (ctiLink === 'invalid') return Promise.resolve('Login incorrect');\n                    setAgentStatus(userStatusOptions[1] as UserAvailabilityStatusOption);\n                    setCallPanelVisible(true);\n                    return Promise.resolve(undefined);\n                  }}\n                />\n              </Flex>\n            ),\n            drawerHeader: 'Pega Call Log In'\n          }\n        : {\n            onClick: () => setCallPanelVisible(isVisible => !isVisible)\n          })\n    }\n  ];\n\n  const appInfo = {\n    href: 'https://www.pega.com/',\n    imageSrc:\n      'https://www.clipartmax.com/png/middle/345-3454195_account-executive-civilian-pega-logo-png.png',\n    fullImageSrc: 'Full Image Source',\n    appName: 'CS AppShell'\n  };\n\n  return (\n    <>\n      <AppShellDemo\n        main={mainContent}\n        appInfo={appInfo}\n        cases={cases}\n        createLinks={createLinks}\n        caseLinks={links}\n        utils={utils}\n        onLinkClick={(name: string) => {\n          if (name === 'Home') {\n            setMainContent(home);\n          }\n          setActiveItem(name);\n        }}\n      />\n      {callPanelVisible && (\n        <CallControlPanelDemo\n          status={agentStatus.id}\n          onStatusChange={setAgentStatus}\n          isDraggable={args.isDraggable}\n        />\n      )}\n    </>\n  );\n};\n"]}
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{ useEffect, useState, MouseEvent, useMemo } from 'react';\nimport { action } from '@storybook/addon-actions';\nimport { Meta, Story } from '@storybook/react';\n\nimport {\n  AppShellProps,\n  createUID,\n  Status,\n  TwoColumnPage,\n  Icon,\n  registerIcon,\n  Button,\n  Form,\n  Flex,\n  Input,\n  Select,\n  Option\n} from '@pega/cosmos-react-core';\nimport * as chatSolidIcon from '@pega/cosmos-react-core/lib/components/Icon/icons/chat-solid.icon';\n\nimport { AppShellDemo } from '../../core/AppShell/AppShell.stories';\nimport { CaseViewDemo } from '../../work/CaseView/CaseView.stories';\nimport { TasksDemo } from '../../work/Tasks/Tasks.stories';\nimport { FeedDemo } from '../../social/Feed/Feed.stories';\nimport { EmailShellDemo } from '../../social/Email/Email.stories';\nimport { StandardChat } from '../../social/Chat/Chat.stories';\nimport { TaskManagerDemo } from '../TaskManager/TaskManager.stories';\nimport {\n  InteractionTimerDemo as InteractionTimerStory,\n  InteractionTimerStoryProps\n} from '../InteractionTimer/InteractionTimer.stories';\n\nimport { AppShellMockData, CTIControlPanel, CTIControlPanelContext } from './CSAppShell.mocks';\n\nregisterIcon(chatSolidIcon);\n\nexport default {\n  title: 'Customer Service/CS App Shell',\n  parameters: {\n    layout: 'fullscreen'\n  },\n  args: {\n    isDraggable: true,\n    hasInteractionNotifications: true,\n    enableSla: true,\n    ctiPanel: 'internal',\n    applyThemeToExternalCTI: false\n  },\n  argTypes: {\n    isDraggable: { control: { type: 'boolean' } },\n    hasInteractionNotifications: { control: { type: 'boolean' } },\n    enableSla: { control: { type: 'boolean' } },\n    ctiPanel: { options: ['internal', 'external'], control: { type: 'inline-radio' } },\n    applyThemeToExternalCTI: { control: { type: 'boolean' } }\n  }\n} as Meta;\n\ninterface CSAppShellProps {\n  isDraggable?: boolean;\n  hasInteractionNotifications?: InteractionTimerStoryProps['hasNotifications'];\n  enableSla?: InteractionTimerStoryProps['showTimer'];\n  ctiPanel: 'internal' | 'external';\n  applyThemeToExternalCTI: boolean;\n}\n\nexport const CSAppShell: Story<CSAppShellProps> = (args: CSAppShellProps) => {\n  const CaseData = AppShellMockData as any;\n\n  const home = <TwoColumnPage a={<FeedDemo />} b={<TasksDemo />} title='Welcome, Sara Davis' />;\n\n  const [mainContent, setMainContent] = useState(home);\n  const [caseID, setCaseID] = useState(1001);\n  const [cases, setCases] = useState<AppShellProps['cases']>([]);\n  const [links, setLinks] = useState<AppShellProps['links']>([\n    {\n      id: '01',\n      name: 'Home',\n      href: '#home',\n      icon: 'home-solid'\n    }\n  ]);\n\n  const tabs = [\n    { name: 'Customer  notes', id: 'Pulse' },\n    { name: 'Accounts', id: 'Accounts' }\n  ];\n\n  const demoActions = [\n    {\n      text: 'Change stage',\n      id: createUID(),\n      onClick: action('Clicked on change stage')\n    },\n    {\n      text: 'Wrap up',\n      id: createUID(),\n      onClick: action('Clicked on Wrap up')\n    },\n    {\n      text: 'Exit interaction',\n      id: createUID(),\n      onClick: action('Clicked on exit interaction')\n    }\n  ];\n\n  const RenderCaseView = (name: string) => {\n    if (name) {\n      const { caseId, heading, primaryFields, secondaryFields: secondaryField } = CaseData[name];\n      const secondaryFields = secondaryField.map((field: any) => {\n        if (field.name === 'Status') {\n          return { ...field, value: <Status variant='success'>{field.value}</Status> };\n        }\n        return field;\n      });\n      let persistentUtility;\n      if (name === 'Mail Interaction') {\n        persistentUtility = {\n          content: <EmailShellDemo hideSuggestions />,\n          title: 'Email'\n        };\n      } else if (name === 'Chat Interaction') {\n        persistentUtility = {\n          content: <StandardChat chatWidth='100%' />,\n          title: 'Chat'\n        };\n      }\n      setMainContent(\n        <CaseViewDemo\n          caseId={caseId}\n          heading={heading}\n          parentCases={[]}\n          actions={demoActions}\n          primaryFields={primaryFields}\n          secondaryFields={secondaryFields}\n          tabs={tabs}\n          stages={false}\n          tasksWidget={<TaskManagerDemo />}\n          persistentUtility={persistentUtility}\n          showUtilities={false}\n          showFollowedIcon={false}\n          defaultCollapsedUtilities\n        />\n      );\n    }\n  };\n\n  const setActiveItem = (key: string) => {\n    setCases((prevCases = []) => {\n      return prevCases.map(caseItem => {\n        return { ...caseItem, active: caseItem.id === key };\n      });\n    });\n    setLinks((prevLinks = []) => {\n      return prevLinks.map(link => {\n        return {\n          ...link,\n          active: link.name === key\n        };\n      });\n    });\n  };\n\n  const createInteraction = (createLink: {\n    primary: string;\n    secondary?: string;\n    icon: string;\n    meta: string;\n    customerName?: string;\n  }) => {\n    const { primary, secondary, icon, customerName } = createLink;\n    const key: string = createUID();\n    const createdAt = new Date().getTime();\n    const newCase = {\n      visual: (\n        <InteractionTimerStory\n          icon={icon}\n          showTimer={args.enableSla}\n          hasNotifications={args.hasInteractionNotifications}\n          meta={args.enableSla ? '0:00' : createLink.meta}\n          interactionType={primary}\n        />\n      ),\n      primary: customerName || 'Unknown customer',\n      secondary,\n      createdAt,\n      id: key,\n      active: true,\n      onClick: () => {\n        setActiveItem(key);\n        RenderCaseView(primary);\n      },\n      onDismiss: (e: any) => {\n        setActiveItem('Home');\n        e.stopPropagation();\n        setCases((prevCases = []) => prevCases.filter(caseItem => caseItem.id !== key));\n        setMainContent(home);\n      }\n    };\n    setCases((prevCases = []) => [...prevCases, newCase]);\n    setActiveItem(key);\n    setCaseID(caseID + 1);\n    RenderCaseView(primary);\n  };\n\n  const createLinks = [\n    {\n      primary: 'Phone Interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'FH',\n      customerName: 'Ginger Ventura'\n    },\n    {\n      primary: 'Chat Interaction',\n      secondary: 'Sent 2h ago',\n      icon: 'chat-solid',\n      meta: 'SC',\n      customerName: 'Sara Davis'\n    },\n    {\n      primary: 'Mail Interaction',\n      secondary: 'Received 20s ago',\n      icon: 'mail-solid',\n      meta: 'JB',\n      customerName: 'John Brown'\n    }\n  ].map(item => {\n    const { primary, icon } = item;\n    return {\n      name: primary,\n      icon,\n      href: '',\n      onClick: () => {\n        createInteraction(item);\n      }\n    };\n  });\n\n  useEffect(() => {\n    createInteraction({\n      primary: 'Phone Interaction',\n      secondary: 'Received 20s ago',\n      icon: 'phone-solid',\n      meta: 'GV',\n      customerName: 'Ginger Ventura'\n    });\n  }, []);\n\n  const actions = (\n    <>\n      <Button\n        name='Cancel'\n        variant='secondary'\n        onClick={(e: MouseEvent<HTMLButtonElement>) => {\n          action('Click')(`${e.currentTarget.name}:${e.type}`);\n        }}\n      >\n        Cancel\n      </Button>\n      <Button name='Submit' type='submit' variant='primary'>\n        Log in\n      </Button>\n    </>\n  );\n\n  const chatSettings = (\n    <Flex container={{ direction: 'column', gap: 2, pad: 2 }} item={{ grow: 1 }}>\n      <Form actions={actions}>\n        <Input name='agentId' label='Agent Id' autoComplete='off' />\n\n        <Input name='password' type='password' label='Password' autoComplete='off' />\n        <Select label='Make me'>\n          <Option>Available</Option>\n          <Option>Unavailable</Option>\n        </Select>\n      </Form>\n    </Flex>\n  );\n\n  const utils = [\n    {\n      name: 'Chat settings',\n      visual: <Icon name='chat-solid' />,\n      drawerView: chatSettings,\n      drawerHeader: 'Pega Chat Log In'\n    },\n    <CTIControlPanel />\n  ];\n\n  const appInfo = {\n    href: 'https://www.pega.com/',\n    imageSrc:\n      'https://www.clipartmax.com/png/middle/345-3454195_account-executive-civilian-pega-logo-png.png',\n    fullImageSrc: 'Full Image Source',\n    appName: 'CS AppShell'\n  };\n\n  return (\n    <CTIControlPanelContext.Provider\n      value={useMemo(\n        () => ({\n          type: args.ctiPanel,\n          draggable: args.isDraggable,\n          applyAppStyling: args.applyThemeToExternalCTI\n        }),\n        [args.isDraggable, args.applyThemeToExternalCTI, args.ctiPanel]\n      )}\n    >\n      <AppShellDemo\n        main={mainContent}\n        appInfo={appInfo}\n        cases={cases}\n        createLinks={createLinks}\n        caseLinks={links}\n        utils={utils}\n        onLinkClick={(name: string) => {\n          if (name === 'Home') {\n            setMainContent(home);\n          }\n          setActiveItem(name);\n        }}\n      />\n    </CTIControlPanelContext.Provider>\n  );\n};\n"]}

package/lib/cs/CallControlPanel/CallControlPanel.mocks.d.ts

@@ -1,3 +1,4 @@
+import type { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';
 export declare const contactsList: {
     phoneNumber: string;
     primary: string;
@@ -8,9 +9,9 @@ export declare const transferReasons: {
     id: string;
     label: string;
 }[];
-export declare const userStatusOptions: {
-    id: string;
-    label: string;
-    status: string;
-}[];
+export declare const userStatusOptions: UserAvailabilityStatusOption[];
+declare type StyleVariableName = '--app-bg-color' | '--header-border-color' | '--text-color' | '--msg-border-radius' | '--msg-you-bg-color' | '--msg-you-text-color' | '--msg-me-bg-color' | '--msg-me-text-color' | '--input-height' | '--input-background-color' | '--input-border-color' | '--input-border-width' | '--input-border-radius' | '--input-focus-border-color' | '--input-focus-box-shadow' | '--input-text-color' | '--button-text-color' | '--button-height' | '--button-bg-color' | '--button-border-color' | '--button-border-radius' | '--button-hover-bg-color' | '--footer-bg-color';
+export declare type ExternalStyles = Partial<Record<StyleVariableName, string>>;
+export declare const createExternalIframeContent: (styles?: ExternalStyles | undefined) => string;
+export {};
 //# sourceMappingURL=CallControlPanel.mocks.d.ts.map

package/lib/cs/CallControlPanel/CallControlPanel.mocks.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CallControlPanel.mocks.d.ts","sourceRoot":"","sources":["../../../src/cs/CallControlPanel/CallControlPanel.mocks.ts"],"names":[],"mappings":"AAAA,OAAO,KAAK,EAAE,4BAA4B,EAAE,MAAM,uBAAuB,CAAC;AAE1E,eAAO,MAAM,YAAY;;;;;GAmExB,CAAC;AAEF,eAAO,MAAM,eAAe;;;GAa3B,CAAC;AAEF,eAAO,MAAM,iBAAiB,EAAE,4BAA4B,EA4B3D,CAAC;AAEF,aAAK,iBAAiB,GAClB,gBAAgB,GAChB,uBAAuB,GACvB,cAAc,GACd,qBAAqB,GACrB,oBAAoB,GACpB,sBAAsB,GACtB,mBAAmB,GACnB,qBAAqB,GACrB,gBAAgB,GAChB,0BAA0B,GAC1B,sBAAsB,GACtB,sBAAsB,GACtB,uBAAuB,GACvB,4BAA4B,GAC5B,0BAA0B,GAC1B,oBAAoB,GACpB,qBAAqB,GACrB,iBAAiB,GACjB,mBAAmB,GACnB,uBAAuB,GACvB,wBAAwB,GACxB,yBAAyB,GACzB,mBAAmB,CAAC;AAExB,oBAAY,cAAc,GAAG,OAAO,CAAC,MAAM,CAAC,iBAAiB,EAAE,MAAM,CAAC,CAAC,CAAC;AAExE,eAAO,MAAM,2BAA2B,YAAY,cAAc,GAAG,SAAS,WA6H7E,CAAC"}

package/lib/cs/CallControlPanel/CallControlPanel.mocks.js

@@ -81,11 +81,6 @@ export const transferReasons = [
     }
 ];
 export const userStatusOptions = [
-    {
-        id: 'offline',
-        label: 'Offline',
-        status: 'offline'
-    },
     {
         id: 'available',
         label: 'Available',
@@ -94,17 +89,150 @@ export const userStatusOptions = [
     {
         id: 'not_available',
         label: 'Not available',
-        status: 'busy'
+        status: 'busy',
+        disabled: true
     },
     {
-        id: 'away',
-        label: 'Break',
-        status: 'away'
+        id: 'after_call_work',
+        label: 'After call work',
+        status: 'after_work'
     },
     {
         id: 'reconnecting',
         label: 'Reconnecting',
-        status: 'not_available'
+        status: 'unavailable',
+        disabled: true
+    },
+    {
+        id: 'offline',
+        label: 'Offline',
+        status: 'logout'
     }
 ];
+export const createExternalIframeContent = (styles = {}) => `
+<!DOCTYPE html>
+<html>
+  <head>
+    <style>
+      :root {
+        ${Object.entries(styles)
+    .map(([key, value]) => `${key}: ${value};`)
+    .join('\n')}
+      }
+    </style>
+    <style>
+      html {
+        height: 100vh;
+        background-color: var(--app-bg-color, #F5F0EF);
+        color: var(--text-color, black);
+      }
+      body {
+        max-width: 100vw;
+        height: 100%;
+        display: flex;
+        flex-direction: column;
+        margin: 0;
+      }
+      header {
+        height: 3rem;
+        font-size: 10px;
+        border-bottom: 2px solid var(--header-border-color, black);
+        padding: 0 8px;
+      }
+      main {
+        display: flex;
+        flex-direction: column;
+        flex-grow: 1;
+        max-height: calc(100% - 3rem);
+      }
+      ul {
+        flex-grow: 1;
+        overflow: auto;
+        display: flex;
+        flex-direction: column;
+        list-style: none;
+        padding-inline: 10px;
+        gap: 6px;
+        margin-block-end: 0;
+      }
+      li {
+        padding: 8px;
+      }
+      li.you {
+        align-self: start;
+        background-color: var(--msg-you-bg-color, lightblue);
+        color: var(--msg-you-text-color, black);
+        border-radius: 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);
+      }
+      li.you:before {
+        content: "\\00B7";
+        margin-inline-end: 4px;
+      }
+      li.me {
+        align-self: end;
+        background-color: var(--msg-me-bg-color, pink);
+        color: var(--msg-me-text-color, black);
+        border-radius: var(--msg-border-radius, 4px) 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);
+      }
+      li.me:after {
+        content: "\\00B7";
+        margin-inline-start: 4px;
+      }
+      div {
+        display: flex;
+        justify-content: stretch;
+        align-items: center;
+        gap: 8px;
+        padding: 8px;
+        background-color: var(--footer-bg-color, transparent);
+      }
+      input {
+        outline: none;
+        color: var(--input-text-color, black);
+        height: var(--input-height, 2rem);
+        background-color: var(--input-background-color, white);
+        border-color: var(--input-border-color, black);
+        border-width: var(--input-border-width, 1px);
+        border-radius: var(--input-border-radius, 4px);
+        flex-grow: 1;
+      }
+      input:focus {
+        border-color: var(--input-focus-border-color, lightblue);
+        box-shadow: var(--input-focus-box-shadow, none);
+      }
+      button {
+        padding: 0 8px;
+        color: var(--button-text-color, black);
+        height: var(--button-height, 2rem);
+        background-color: var(--button-bg-color, white);
+        border: 1px solid var(--button-border-color, blue);
+        border-radius: var(--button-border-radius, 4px);
+      }
+      button:hover {
+        background-color: var(--button-hover-bg-color, gray);
+      }
+    </style>
+  </head>
+  <body>
+    <header><h1>Customer: Julian Brewster</h1></header>
+    <main>
+      <ul>
+        <li class="you">Hey!</li>
+        <li class="you">I want to check my account balance.</li>
+        <li class="me">Hello Mr Brewster.</li>
+        <li class="me">You have two accounts open. Which one do you want to check?</li>
+        <li class="you">The default one.</li>
+        <li class="me">Your account balance is $12345.45.</li>
+        <li class="me">Is there anything I can help you, Mr Brewster?</li>
+        <li class="you">I want to close the other account.</li>
+        <li class="me">Alright. What account the money should be transferred to?</li>
+      </ul>
+      <div>
+        <input name="message" autocomplete="off" />
+        <button>Send</button>
+      </div>
+    </main>
+  </body>
+</html>
+`;
 //# sourceMappingURL=CallControlPanel.mocks.js.map

package/lib/cs/CallControlPanel/CallControlPanel.mocks.js.map

@@ -1 +1 @@
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+{"version":3,"file":"CallControlPanel.mocks.js","sourceRoot":"","sources":["../../../src/cs/CallControlPanel/CallControlPanel.mocks.ts"],"names":[],"mappings":"AAEA,MAAM,CAAC,MAAM,YAAY,GAAG;IAC1B;QACE,WAAW,EAAE,WAAW;QACxB,OAAO,EAAE,gBAAgB;QACzB,SAAS,EAAE,YAAY;QACvB,QAAQ,EAAE,IAAI;KACf;IACD;QACE,WAAW,EAAE,WAAW;QACxB,OAAO,EAAE,cAAc;QACvB,SAAS,EAAE,gBAAgB;QAC3B,QAAQ,EAAE,IAAI;KACf;IACD;QACE,WAAW,EAAE,SAAS;QACtB,OAAO,EAAE,eAAe;QACxB,SAAS,EAAE,gBAAgB;QAC3B,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,UAAU;QACvB,OAAO,EAAE,cAAc;QACvB,SAAS,EAAE,YAAY;QACvB,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,UAAU;QACvB,OAAO,EAAE,aAAa;QACtB,SAAS,EAAE,YAAY;QACvB,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,UAAU;QACvB,OAAO,EAAE,gBAAgB;QACzB,SAAS,EAAE,gBAAgB;QAC3B,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,UAAU;QACvB,OAAO,EAAE,gBAAgB;QACzB,SAAS,EAAE,YAAY;QACvB,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,UAAU;QACvB,OAAO,EAAE,aAAa;QACtB,SAAS,EAAE,gBAAgB;QAC3B,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,WAAW;QACxB,OAAO,EAAE,WAAW;QACpB,SAAS,EAAE,YAAY;QACvB,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,WAAW;QACxB,OAAO,EAAE,SAAS;QAClB,SAAS,EAAE,gBAAgB;QAC3B,QAAQ,EAAE,KAAK;KAChB;IACD;QACE,WAAW,EAAE,WAAW;QACxB,OAAO,EAAE,UAAU;QACnB,SAAS,EAAE,gBAAgB;QAC3B,QAAQ,EAAE,KAAK;KAChB;CACF,CAAC;AAEF,MAAM,CAAC,MAAM,eAAe,GAAG;IAC7B;QACE,EAAE,EAAE,SAAS;QACb,KAAK,EAAE,SAAS;KACjB;IACD;QACE,EAAE,EAAE,MAAM;QACV,KAAK,EAAE,MAAM;KACd;IACD;QACE,EAAE,EAAE,UAAU;QACd,KAAK,EAAE,UAAU;KAClB;CACF,CAAC;AAEF,MAAM,CAAC,MAAM,iBAAiB,GAAmC;IAC/D;QACE,EAAE,EAAE,WAAW;QACf,KAAK,EAAE,WAAW;QAClB,MAAM,EAAE,WAAW;KACpB;IACD;QACE,EAAE,EAAE,eAAe;QACnB,KAAK,EAAE,eAAe;QACtB,MAAM,EAAE,MAAM;QACd,QAAQ,EAAE,IAAI;KACf;IACD;QACE,EAAE,EAAE,iBAAiB;QACrB,KAAK,EAAE,iBAAiB;QACxB,MAAM,EAAE,YAAY;KACrB;IACD;QACE,EAAE,EAAE,cAAc;QAClB,KAAK,EAAE,cAAc;QACrB,MAAM,EAAE,aAAa;QACrB,QAAQ,EAAE,IAAI;KACf;IACD;QACE,EAAE,EAAE,SAAS;QACb,KAAK,EAAE,SAAS;QAChB,MAAM,EAAE,QAAQ;KACjB;CACF,CAAC;AA6BF,MAAM,CAAC,MAAM,2BAA2B,GAAG,CAAC,SAAqC,EAAE,EAAE,EAAE,CAAC;;;;;;UAM9E,MAAM,CAAC,OAAO,CAAC,MAAM,CAAC;KACrB,GAAG,CAAC,CAAC,CAAC,GAAG,EAAE,KAAK,CAAC,EAAE,EAAE,CAAC,GAAG,GAAG,KAAK,KAAK,GAAG,CAAC;KAC1C,IAAI,CAAC,IAAI,CAAC;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;CAqHpB,CAAC","sourcesContent":["import type { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';\n\nexport const contactsList = [\n  {\n    phoneNumber: '343445656',\n    primary: 'Gregory Rhodes',\n    secondary: 'Supervisor',\n    favorite: true\n  },\n  {\n    phoneNumber: '123243434',\n    primary: 'Ella Bridges',\n    secondary: 'Representative',\n    favorite: true\n  },\n  {\n    phoneNumber: '4545455',\n    primary: 'Carrie Hanson',\n    secondary: 'Representative',\n    favorite: false\n  },\n  {\n    phoneNumber: '48436346',\n    primary: 'Chris Wallas',\n    secondary: 'Supervisor',\n    favorite: false\n  },\n  {\n    phoneNumber: '34455656',\n    primary: 'Craig Marsh',\n    secondary: 'Supervisor',\n    favorite: false\n  },\n  {\n    phoneNumber: '45565678',\n    primary: 'Derrick Sutton',\n    secondary: 'Representative',\n    favorite: false\n  },\n  {\n    phoneNumber: '54367578',\n    primary: 'Lizzie Johnson',\n    secondary: 'Supervisor',\n    favorite: false\n  },\n  {\n    phoneNumber: '65345789',\n    primary: 'Ivan Fuller',\n    secondary: 'Representative',\n    favorite: false\n  },\n  {\n    phoneNumber: '764455478',\n    primary: 'Sam Smith',\n    secondary: 'Supervisor',\n    favorite: false\n  },\n  {\n    phoneNumber: '876464003',\n    primary: 'Joe Doe',\n    secondary: 'Representative',\n    favorite: false\n  },\n  {\n    phoneNumber: '426464003',\n    primary: 'Jane Doe',\n    secondary: 'Representative',\n    favorite: false\n  }\n];\n\nexport const transferReasons = [\n  {\n    id: 'offline',\n    label: 'Offline'\n  },\n  {\n    id: 'busy',\n    label: 'Busy'\n  },\n  {\n    id: 'on_break',\n    label: 'On break'\n  }\n];\n\nexport const userStatusOptions: UserAvailabilityStatusOption[] = [\n  {\n    id: 'available',\n    label: 'Available',\n    status: 'available'\n  },\n  {\n    id: 'not_available',\n    label: 'Not available',\n    status: 'busy',\n    disabled: true\n  },\n  {\n    id: 'after_call_work',\n    label: 'After call work',\n    status: 'after_work'\n  },\n  {\n    id: 'reconnecting',\n    label: 'Reconnecting',\n    status: 'unavailable',\n    disabled: true\n  },\n  {\n    id: 'offline',\n    label: 'Offline',\n    status: 'logout'\n  }\n];\n\ntype StyleVariableName =\n  | '--app-bg-color'\n  | '--header-border-color'\n  | '--text-color'\n  | '--msg-border-radius'\n  | '--msg-you-bg-color'\n  | '--msg-you-text-color'\n  | '--msg-me-bg-color'\n  | '--msg-me-text-color'\n  | '--input-height'\n  | '--input-background-color'\n  | '--input-border-color'\n  | '--input-border-width'\n  | '--input-border-radius'\n  | '--input-focus-border-color'\n  | '--input-focus-box-shadow'\n  | '--input-text-color'\n  | '--button-text-color'\n  | '--button-height'\n  | '--button-bg-color'\n  | '--button-border-color'\n  | '--button-border-radius'\n  | '--button-hover-bg-color'\n  | '--footer-bg-color';\n\nexport type ExternalStyles = Partial<Record<StyleVariableName, string>>;\n\nexport const createExternalIframeContent = (styles: ExternalStyles | undefined = {}) => `\n<!DOCTYPE html>\n<html>\n  <head>\n    <style>\n      :root {\n        ${Object.entries(styles)\n          .map(([key, value]) => `${key}: ${value};`)\n          .join('\\n')}\n      }\n    </style>\n    <style>\n      html {\n        height: 100vh;\n        background-color: var(--app-bg-color, #F5F0EF);\n        color: var(--text-color, black);\n      }\n      body {\n        max-width: 100vw;\n        height: 100%;\n        display: flex;\n        flex-direction: column;\n        margin: 0;\n      }\n      header {\n        height: 3rem;\n        font-size: 10px;\n        border-bottom: 2px solid var(--header-border-color, black);\n        padding: 0 8px;\n      }\n      main {\n        display: flex;\n        flex-direction: column;\n        flex-grow: 1;\n        max-height: calc(100% - 3rem);\n      }\n      ul {\n        flex-grow: 1;\n        overflow: auto;\n        display: flex;\n        flex-direction: column;\n        list-style: none;\n        padding-inline: 10px;\n        gap: 6px;\n        margin-block-end: 0;\n      }\n      li {\n        padding: 8px;\n      }\n      li.you {\n        align-self: start;\n        background-color: var(--msg-you-bg-color, lightblue);\n        color: var(--msg-you-text-color, black);\n        border-radius: 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n      }\n      li.you:before {\n        content: \"\\\\00B7\";\n        margin-inline-end: 4px;\n      }\n      li.me {\n        align-self: end;\n        background-color: var(--msg-me-bg-color, pink);\n        color: var(--msg-me-text-color, black);\n        border-radius: var(--msg-border-radius, 4px) 0 var(--msg-border-radius, 4px) var(--msg-border-radius, 4px);\n      }\n      li.me:after {\n        content: \"\\\\00B7\";\n        margin-inline-start: 4px;\n      }\n      div {\n        display: flex;\n        justify-content: stretch;\n        align-items: center;\n        gap: 8px;\n        padding: 8px;\n        background-color: var(--footer-bg-color, transparent);\n      }\n      input {\n        outline: none;\n        color: var(--input-text-color, black);\n        height: var(--input-height, 2rem);\n        background-color: var(--input-background-color, white);\n        border-color: var(--input-border-color, black);\n        border-width: var(--input-border-width, 1px);\n        border-radius: var(--input-border-radius, 4px);\n        flex-grow: 1;\n      }\n      input:focus {\n        border-color: var(--input-focus-border-color, lightblue);\n        box-shadow: var(--input-focus-box-shadow, none);\n      }\n      button {\n        padding: 0 8px;\n        color: var(--button-text-color, black);\n        height: var(--button-height, 2rem);\n        background-color: var(--button-bg-color, white);\n        border: 1px solid var(--button-border-color, blue);\n        border-radius: var(--button-border-radius, 4px);\n      }\n      button:hover {\n        background-color: var(--button-hover-bg-color, gray);\n      }\n    </style>\n  </head>\n  <body>\n    <header><h1>Customer: Julian Brewster</h1></header>\n    <main>\n      <ul>\n        <li class=\"you\">Hey!</li>\n        <li class=\"you\">I want to check my account balance.</li>\n        <li class=\"me\">Hello Mr Brewster.</li>\n        <li class=\"me\">You have two accounts open. Which one do you want to check?</li>\n        <li class=\"you\">The default one.</li>\n        <li class=\"me\">Your account balance is $12345.45.</li>\n        <li class=\"me\">Is there anything I can help you, Mr Brewster?</li>\n        <li class=\"you\">I want to close the other account.</li>\n        <li class=\"me\">Alright. What account the money should be transferred to?</li>\n      </ul>\n      <div>\n        <input name=\"message\" autocomplete=\"off\" />\n        <button>Send</button>\n      </div>\n    </main>\n  </body>\n</html>\n`;\n"]}

package/lib/cs/CallControlPanel/CallControlPanel.stories.d.ts

@@ -1,13 +1,16 @@
-/// <reference types="react" />
 import { Meta, Story } from '@storybook/react';
-import { UserAvailabilityStatusOption } from '@pega/cosmos-react-cs';
+import { UserAvailabilityStatusOption, CallControlPanelProps } from '@pega/cosmos-react-cs';
 declare const _default: Meta<import("@storybook/react").Args>;
 export default _default;
 interface CallControlPanelStoryProps {
+    heading: string;
     isDraggable?: boolean;
     status?: UserAvailabilityStatusOption['id'];
     onStatusChange?: (newStatus: UserAvailabilityStatusOption) => void;
+    visible?: CallControlPanelProps['visible'];
 }
 export declare const CallControlPanelDemo: Story<CallControlPanelStoryProps>;
-export declare const NewCallDemo: () => JSX.Element;
+export declare const ExternalCTIDemo: Story<CallControlPanelStoryProps & {
+    applyAppStyling: boolean;
+}>;
 //# sourceMappingURL=CallControlPanel.stories.d.ts.map

package/lib/cs/CallControlPanel/CallControlPanel.stories.d.ts.map

@@ -1 +1 @@
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+{"version":3,"file":"CallControlPanel.stories.d.ts","sourceRoot":"","sources":["../../../src/cs/CallControlPanel/CallControlPanel.stories.tsx"],"names":[],"mappings":"AAEA,OAAO,EAAE,IAAI,EAAE,KAAK,EAAE,MAAM,kBAAkB,CAAC;AAI/C,OAAO,EAML,4BAA4B,EAC5B,qBAAqB,EACtB,MAAM,uBAAuB,CAAC;;AAU/B,wBAWU;AAEV,UAAU,0BAA0B;IAClC,OAAO,EAAE,MAAM,CAAC;IAChB,WAAW,CAAC,EAAE,OAAO,CAAC;IACtB,MAAM,CAAC,EAAE,4BAA4B,CAAC,IAAI,CAAC,CAAC;IAC5C,cAAc,CAAC,EAAE,CAAC,SAAS,EAAE,4BAA4B,KAAK,IAAI,CAAC;IACnE,OAAO,CAAC,EAAE,qBAAqB,CAAC,SAAS,CAAC,CAAC;CAC5C;AAED,eAAO,MAAM,oBAAoB,EAAE,KAAK,CAAC,0BAA0B,CAoMlE,CAAC;AAEF,eAAO,MAAM,eAAe,EAAE,KAAK,CAAC,0BAA0B,GAAG;IAAE,eAAe,EAAE,OAAO,CAAA;CAAE,CAmD5F,CAAC"}