@paro.io/expert-shared-components 1.13.6 → 1.13.7

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Files changed (9) hide show
  1. package/lib/components/Escalations/AccountSuspensionBanner.js +2 -9
  2. package/lib/components/Escalations/AccountSuspensionModal.js +1 -1
  3. package/lib/components/Escalations/EscalationChat.js +1 -1
  4. package/lib/components/Escalations/EscalationSubmitForm.js +1 -1
  5. package/lib/components/Escalations/EscalationTabsContent.js +3 -1
  6. package/lib/components/Escalations/Escalations.js +8 -8
  7. package/lib/components/Escalations/MarkResolvedModal.js +1 -1
  8. package/lib/components/Escalations/ViewResponseModal.js +3 -1
  9. package/package.json +1 -1
package/lib/components/Escalations/AccountSuspensionBanner.js CHANGED
@@ -13,12 +13,7 @@ const AccountSuspensionBanner = ({ setShowSuspensionModal, suspended = false })
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  react_1.default.createElement(base_icons_1.IconExclamation, { className: "h-6 w-6 text-white" })),
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  react_1.default.createElement("div", { className: "flex-1" },
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  react_1.default.createElement("h3", { className: "text-lg font-bold text-white" }, "\uD83D\uDEAB Account Suspended"),
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- react_1.default.createElement("p", { className: "text-red-100 text-sm mt-1" }, "Your account has been suspended due to an escalation. You must complete comprehensive training to regain access to new opportunities."),
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- react_1.default.createElement("div", { className: "mt-3 bg-white bg-opacity-10 rounded p-3" },
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- react_1.default.createElement("div", { className: "flex items-center justify-between text-sm" },
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- react_1.default.createElement("div", null,
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- react_1.default.createElement("span", { className: "text-red-100" }, "Suspension: "),
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- react_1.default.createElement("span", { className: "text-white font-medium" }, "30 days (Medium Severity)"))))))
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+ react_1.default.createElement("p", { className: "text-red-100 text-sm mt-1" }, "Your account has been suspended due to an escalation. You must complete comprehensive training to regain access to new opportunities.")))
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  :
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  react_1.default.createElement("div", { className: "flex items-center justify-between" },
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  react_1.default.createElement("div", { className: "flex items-center" },
@@ -26,9 +21,7 @@ const AccountSuspensionBanner = ({ setShowSuspensionModal, suspended = false })
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  react_1.default.createElement(base_icons_1.IconExclamation, { className: "h-6 w-6 text-white" })),
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  react_1.default.createElement("div", null,
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  react_1.default.createElement("h3", { className: "text-lg font-bold text-white" }, "Account Suspension Risk"),
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- react_1.default.createElement("p", { className: "text-red-100 text-sm mt-1" }, "Unresolved escalations can lead to automatic suspension. Response times matter for client satisfaction."),
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- react_1.default.createElement("div", { className: "flex items-center mt-2 text-red-100 text-xs" },
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- react_1.default.createElement("span", null, "3 warnings: Medium=30d \u2022 2 warnings: High=60d \u2022 1 offense: Critical=Permanent")))),
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+ react_1.default.createElement("p", { className: "text-red-100 text-sm mt-1" }, "Unresolved escalations can lead to automatic suspension. Response times matter for client satisfaction."))),
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  react_1.default.createElement(base_ui_1.Button, { label: "view details", onClick: () => setShowSuspensionModal(true), iconLeft: react_1.default.createElement(base_icons_1.IconInfoCircle, { size: "sm" }), color: "danger", className: "bg-white hover:bg-danger text-danger-dark hover:text-white" }))));
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  };
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  exports.default = AccountSuspensionBanner;
package/lib/components/Escalations/AccountSuspensionModal.js CHANGED
@@ -20,7 +20,7 @@ const AccountSuspensionModal = ({ showSuspensionModal, onClose }) => {
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  react_1.default.createElement(base_icons_1.IconBriefcase, { className: "h-5 w-5 text-red-500 mt-0.5 mr-2 flex-shrink-0" }),
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  react_1.default.createElement("div", null,
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  react_1.default.createElement("p", { className: "font-medium text-red-800" }, "Critical Information"),
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- react_1.default.createElement("p", { className: "text-sm text-red-700 mt-1" }, "Escalations require timely attention to maintain client relationships and project success. Multiple unresolved issues may result in account warnings and potential suspension."))))),
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+ react_1.default.createElement("p", { className: "text-sm text-red-700 mt-1" }, "Engagment support issues require timely attention to maintain client relationships and project success. Multiple unresolved issues may result in account warnings and potential suspension."))))),
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  react_1.default.createElement("div", { className: "space-y-6" },
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  react_1.default.createElement("div", { className: "relative" },
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  react_1.default.createElement("div", { className: "absolute left-4 top-8 bottom-0 w-0.5 bg-gray-200" }),
package/lib/components/Escalations/EscalationChat.js CHANGED
@@ -117,7 +117,7 @@ const EscalationChat = ({ activeChatIssue, showEscalationChat, onClose, user, cr
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  react_1.default.createElement("div", { className: "flex flex-col items-start" },
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  react_1.default.createElement("div", { className: "flex flex-row items-center" },
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  react_1.default.createElement("h1", { className: "text-md font-bold mr-2" },
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- "Escalation Chat #",
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+ "Engagement Support #",
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  activeChatIssue.escalationNumber),
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  react_1.default.createElement(EscalationIssueCard_1.CustomTag, { label: activeChatIssue.status === "InProgress" ? "In Progress" : activeChatIssue.status, customColor: isExpert ? 'bg-neutral border-neutral' : 'bg-[#B0B5D3] border-[#181027]' })),
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  react_1.default.createElement("p", { className: "text-xs" },
package/lib/components/Escalations/EscalationSubmitForm.js CHANGED
@@ -193,7 +193,7 @@ const EscalationSubmitForm = ({ goBack, goHome, expertsOrClients, projects, docu
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  input: formData
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  }
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  });
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- (0, utils_1.showToast)("success", "Issue created successfully!");
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+ (0, utils_1.showToast)("success", "Issue created successfully. You can find it under the `In Progress` section");
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  }
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  catch (error) {
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  console.error("Failed to create an issue!", error);
package/lib/components/Escalations/EscalationTabsContent.js CHANGED
@@ -76,7 +76,9 @@ const EscalationTabsContent = ({ activeTab, openEscalationChat, setSelectedIssue
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  react_1.default.createElement("span", { className: "mx-2" }, "\u2022"),
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  react_1.default.createElement("span", { className: "text-xs text-gray-500" },
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  "Resolved By ",
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- issue.statusChangedByUser.firstName + " " + issue.statusChangedByUser.lastName)))),
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+ issue.statusChangedByUser.firstName + " " + issue.statusChangedByUser.lastName,
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+ " ",
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+ issue.statusChangedByUser.userTypeId === 2 && '(Paro)')))),
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  issue.status === 'Resolved' && (0, dayjs_1.default)().diff((0, dayjs_1.default)(issue.updatedAt), 'day') <= 30 &&
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  react_1.default.createElement(base_ui_1.Button, { onClick: () => openEscalationChat(issue.escalationNumber), label: "Chat", color: "primary" }))));
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  }))
package/lib/components/Escalations/Escalations.js CHANGED
@@ -88,7 +88,7 @@ const Escalations = ({ expertsOrClients, projects, isExpert = false, escalations
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  react_1.default.createElement("div", { className: isExpert ? "p-6" : "mx-auto p-6 border-solid border-t-2" },
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  activeSection === 'support' && selectedIssueId === null && react_1.default.createElement("div", null,
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  react_1.default.createElement("div", { className: "flex justify-between items-center mb-1 mt-2" },
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- react_1.default.createElement("h2", { className: "text-xl font-bold" }, "Support & Engagement Management"),
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+ react_1.default.createElement("h2", { className: "text-xl font-bold" }, "Engagement Management"),
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  activeIssues.length > 0 ? react_1.default.createElement("div", { className: "flex items-center space-x-2" },
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  react_1.default.createElement("div", { className: `border box-border text-center px-4 pb-0.5 pt-1 text-sm inline-block break-words text-[#A73A43] rounded-full bg-[#F9BABF] border-[#F9BABF] font-medium` },
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  activeIssues.length,
@@ -112,7 +112,7 @@ const Escalations = ({ expertsOrClients, projects, isExpert = false, escalations
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  react_1.default.createElement("span", null,
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  react_1.default.createElement("strong", null, "Step 2:"),
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  " ",
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- `${isExpert ? 'Client' : 'Expert'} response with solution/timeline`)),
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+ `${isExpert ? 'Client response provided' : 'Expert response provided'}`)),
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  react_1.default.createElement("div", { className: "flex items-center" },
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  react_1.default.createElement("div", { className: "bg-blue-500 w-2 h-2 rounded-full mr-2" }),
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  react_1.default.createElement("span", null,
@@ -121,22 +121,22 @@ const Escalations = ({ expertsOrClients, projects, isExpert = false, escalations
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  react_1.default.createElement("div", { className: "mt-3 text-xs text-gray-600 bg-white p-2 rounded border" },
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  react_1.default.createElement("strong", null, "Chat integration:"),
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  " ",
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- `All escalations include real-time chat with ${isExpert ? 'client' : 'expert'} and support team for transparent communication.`)),
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+ `All issues include asynchronous messaging with your ${isExpert ? 'client' : 'expert'} and the support team for transparent communication`)),
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  react_1.default.createElement("div", null,
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- react_1.default.createElement("h4", { className: "font-medium text-gray-900 mb-2" }, "Priority Levels & Response Times"),
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+ react_1.default.createElement("h4", { className: "font-medium text-gray-900 mb-2" }, "Priority Levels for Issues"),
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  react_1.default.createElement("div", { className: "space-y-2 text-sm" },
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  react_1.default.createElement("div", { className: "flex items-center gap-x-2" },
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  react_1.default.createElement(EscalationIssueCard_1.CustomTag, { label: "Critical" }),
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- react_1.default.createElement("span", null, "All work blocked")),
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+ react_1.default.createElement("span", null, "All deliverables are currently blocked; the project cannot move forward.")),
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  react_1.default.createElement("div", { className: "flex items-center gap-x-2" },
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  react_1.default.createElement(EscalationIssueCard_1.CustomTag, { label: "High" }),
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- react_1.default.createElement("span", null, "Progress blocked")),
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+ react_1.default.createElement("span", null, "Key deliverables are blocked, preventing meaningful progress.")),
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  react_1.default.createElement("div", { className: "flex items-center gap-x-2" },
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  react_1.default.createElement(EscalationIssueCard_1.CustomTag, { label: "Medium" }),
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- react_1.default.createElement("span", null, "Timeline impacted")),
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+ react_1.default.createElement("span", null, "Deliverables are still in progress, but timelines are at risk.")),
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  react_1.default.createElement("div", { className: "flex items-center gap-x-2" },
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  react_1.default.createElement(EscalationIssueCard_1.CustomTag, { label: "Low" }),
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- react_1.default.createElement("span", null, "Minor issues")))))),
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+ react_1.default.createElement("span", null, "Minor issue or inconvenience that does not affect overall project flow.")))))),
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  isExpert &&
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  react_1.default.createElement("div", { className: "rounded-lg p-2 mb-4 shadow-lg" },
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  react_1.default.createElement("div", { className: "flex items-center justify-between" },
package/lib/components/Escalations/MarkResolvedModal.js CHANGED
@@ -53,7 +53,7 @@ const MarkResolvedModal = ({ escalationId, expertName, open, onClose, updateProj
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  }
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  }
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  });
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- (0, utils_1.showToast)("success", "Issue marked as resolved!");
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+ (0, utils_1.showToast)("success", "Issue marked as resolved. You can now find it in the `Resolved` section");
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  }
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  catch (error) {
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  console.error("Failed to update escalation!", error);
package/lib/components/Escalations/ViewResponseModal.js CHANGED
@@ -11,7 +11,9 @@ const EscalationIssueCard_1 = require("./EscalationIssueCard");
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  const ViewResponseModal = ({ selectedIssue, open, onClose, isExpert }) => {
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  const docs = [selectedIssue.expertSupportingDocuments, selectedIssue.clientSupportingDocuments, selectedIssue.internalSupportingDocuments];
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  const processedDocs = (0, utils_1.processDocs)(docs);
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- return (react_1.default.createElement(core_1.Dialog, { open: open, onClose: onClose, maxWidth: 'sm' },
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+ return (react_1.default.createElement(core_1.Dialog, { open: open, onClose: onClose, maxWidth: 'md', PaperProps: {
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+ style: { minWidth: '40%' }
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+ } },
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  react_1.default.createElement(core_1.DialogTitle, null,
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  react_1.default.createElement("div", { className: "text-black mb-1 p-2 pl-4 absolute top-0 left-0 w-full flex flex-row justify-between items-center z-50" },
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  react_1.default.createElement("div", { className: "flex flex-col items-start" },
package/package.json CHANGED
@@ -1,6 +1,6 @@
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  {
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  "name": "@paro.io/expert-shared-components",
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- "version": "1.13.6",
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+ "version": "1.13.7",
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  "description": "",
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  "main": "lib/index.js",
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  "scripts": {