@paramms/chat-widget 1.0.25 → 1.0.27

package/dist/connection.d.ts

@@ -17,7 +17,7 @@ export interface ConnectionOptions {
     open: ClientFrame;
     onFrame: (frame: ServerFrame) => void;
     getCursor: () => number;
-    onStatusChange?: (status: 'connecting' | 'open' | 'reconnecting') => void;
+    onStatusChange?: (status: 'connecting' | 'open' | 'reconnecting' | 'error', message?: string) => void;
     socketFactory?: SocketFactory;
     backoffBaseMs?: number;
     backoffMaxMs?: number;
@@ -28,6 +28,7 @@ export declare class ConnectionManager {
     private socket;
     private state;
     private authed;
+    private everAuthed;
     private attempt;
     private outbox;
     private stopped;

package/dist/embed.d.ts

@@ -0,0 +1,35 @@
+/** Everything an embedder can pass. All optional except `appId`. Names are
+ *  intentionally plain — no knowledge of the widget internals required. */
+export interface RelaySettings {
+    /** The chatroom id (from your Relay dashboard). Required. `profileId` is an alias. */
+    appId?: string;
+    profileId?: string;
+    /** Relay server URL. Defaults to the hosted relay; set for self-hosted. */
+    url?: string;
+    apiUrl?: string;
+    /** IDENTITY (optional, tiered): `token` (a signed JWT from your backend) is the
+     *  secure path; `userId` (any stable string you have) is the easy path; omit
+     *  both for an anonymous visitor. See EMBED.md. */
+    token?: string;
+    userId?: string;
+    /** Display info shown to agents (not identity). */
+    name?: string;
+    email?: string;
+    avatar?: string;
+    /** Subject the chat is about (e.g. a marketplace listing). `listingId` is sugar
+     *  for `subjectId: "listing_<id>"`. */
+    subjectId?: string;
+    listingId?: string;
+    subjectTitle?: string;
+    subjectMeta?: string;
+    subjectPrice?: number;
+    subjectStatus?: string;
+    /** Appearance. `launcher` defaults to true (a floating bubble). */
+    accent?: string;
+    launcher?: boolean;
+    position?: 'bottom-right' | 'bottom-left';
+    translateLang?: string;
+}
+export type RelayCommand = 'boot' | 'update' | 'identify' | 'shutdown';
+/** The public command dispatcher exposed as `window.Relay`. */
+export declare function Relay(command: RelayCommand | string, arg?: unknown): void;

package/dist/embed.js

@@ -0,0 +1,166 @@
+var RelayEmbed=function(D){"use strict";var xn=Object.defineProperty;var yn=(D,z,q)=>z in D?xn(D,z,{enumerable:!0,configurable:!0,writable:!0,value:q}):D[z]=q;var a=(D,z,q)=>yn(D,typeof z!="symbol"?z+"":z,q);const z="oc_uid";function q(i){try{const e=document.cookie.match(new RegExp(`(?:^|; )${i}=([^;]*)`));return e?decodeURIComponent(e[1]):null}catch{return null}}function Re(i,e){try{const n=location.protocol==="https:"?"; Secure":"";document.cookie=`${i}=${encodeURIComponent(e)}; Max-Age=31536000; Path=/; SameSite=Lax${n}`}catch{}}function He(){return`g_${Math.random().toString(36).slice(2)}${Date.now().toString(36)}`}function je(){let i=null;try{i=localStorage.getItem(z)}catch{}i||(i=q(z));const e=i??He();try{localStorage.setItem(z,e)}catch{}return Re(z,e),e}function Fe(i){const e=i.length;let t=0,n=0;for(;n<e;){let s=i.charCodeAt(n++);if(s&4294967168)if(!(s&4294965248))t+=2;else{if(s>=55296&&s<=56319&&n<e){const 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this.clone().decode(e);try{this.entered=!0,this.reinitializeState(),this.setBuffer(e);const t=this.doDecodeSync();if(this.hasRemaining(1))throw this.createExtraByteError(this.pos);return t}finally{this.entered=!1}}*decodeMulti(e){if(this.entered){yield*this.clone().decodeMulti(e);return}try{for(this.entered=!0,this.reinitializeState(),this.setBuffer(e);this.hasRemaining(1);)yield this.doDecodeSync()}finally{this.entered=!1}}async decodeAsync(e){if(this.entered)return this.clone().decodeAsync(e);try{this.entered=!0;let t=!1,n;for await(const h of e){if(t)throw this.entered=!1,this.createExtraByteError(this.totalPos);this.appendBuffer(h);try{n=this.doDecodeSync(),t=!0}catch(w){if(!(w instanceof RangeError))throw w}this.totalPos+=this.pos}if(t){if(this.hasRemaining(1))throw this.createExtraByteError(this.totalPos);return n}const{headByte:s,pos:o,totalPos:r}=this;throw new RangeError(`Insufficient data in parsing ${le(s)} at ${r} (${o} in the current buffer)`)}finally{this.entered=!1}}decodeArrayStream(e){return this.decodeMultiAsync(e,!0)}decodeStream(e){return this.decodeMultiAsync(e,!1)}async*decodeMultiAsync(e,t){if(this.entered){yield*this.clone().decodeMultiAsync(e,t);return}try{this.entered=!0;let n=t,s=-1;for await(const o of e){if(t&&s===0)throw this.createExtraByteError(this.totalPos);this.appendBuffer(o),n&&(s=this.readArraySize(),n=!1,this.complete());try{for(;yield this.doDecodeSync(),--s!==0;);}catch(r){if(!(r instanceof RangeError))throw r}this.totalPos+=this.pos}}finally{this.entered=!1}}doDecodeSync(){e:for(;;){const e=this.readHeadByte();let t;if(e>=224)t=e-256;else if(e<192)if(e<128)t=e;else if(e<144){const s=e-128;if(s!==0){this.pushMapState(s),this.complete();continue e}else t={}}else if(e<160){const s=e-144;if(s!==0){this.pushArrayState(s),this.complete();continue e}else t=[]}else{const s=e-160;t=this.decodeString(s,0)}else if(e===192)t=null;else if(e===194)t=!1;else if(e===195)t=!0;else if(e===202)t=this.readF32();else if(e===203)t=this.readF64();else if(e===204)t=this.readU8();else if(e===205)t=this.readU16();else if(e===206)t=this.readU32();else if(e===207)this.useBigInt64?t=this.readU64AsBigInt():t=this.readU64();else if(e===208)t=this.readI8();else if(e===209)t=this.readI16();else if(e===210)t=this.readI32();else if(e===211)this.useBigInt64?t=this.readI64AsBigInt():t=this.readI64();else if(e===217){const s=this.lookU8();t=this.decodeString(s,1)}else if(e===218){const s=this.lookU16();t=this.decodeString(s,2)}else if(e===219){const s=this.lookU32();t=this.decodeString(s,4)}else if(e===220){const s=this.readU16();if(s!==0){this.pushArrayState(s),this.complete();continue e}else t=[]}else if(e===221){const s=this.readU32();if(s!==0){this.pushArrayState(s),this.complete();continue e}else t=[]}else if(e===222){const s=this.readU16();if(s!==0){this.pushMapState(s),this.complete();continue e}else t={}}else if(e===223){const s=this.readU32();if(s!==0){this.pushMapState(s),this.complete();continue e}else t={}}else if(e===196){const s=this.lookU8();t=this.decodeBinary(s,1)}else if(e===197){const s=this.lookU16();t=this.decodeBinary(s,2)}else if(e===198){const s=this.lookU32();t=this.decodeBinary(s,4)}else if(e===212)t=this.decodeExtension(1,0);else if(e===213)t=this.decodeExtension(2,0);else if(e===214)t=this.decodeExtension(4,0);else if(e===215)t=this.decodeExtension(8,0);else if(e===216)t=this.decodeExtension(16,0);else if(e===199){const s=this.lookU8();t=this.decodeExtension(s,1)}else if(e===200){const s=this.lookU16();t=this.decodeExtension(s,2)}else if(e===201){const s=this.lookU32();t=this.decodeExtension(s,4)}else throw new B(`Unrecognized type byte: ${le(e)}`);this.complete();const n=this.stack;for(;n.length>0;){const s=n.top();if(s.type===he)if(s.array[s.position]=t,s.position++,s.position===s.size)t=s.array,n.release(s);else continue e;else if(s.type===X){if(t==="__proto__")throw new B("The key __proto__ is not allowed");s.key=this.mapKeyConverter(t),s.type=ve;continue e}else if(s.map[s.key]=t,s.readCount++,s.readCount===s.size)t=s.map,n.release(s);else{s.key=null,s.type=X;continue e}}return t}}readHeadByte(){return this.headByte===Y&&(this.headByte=this.readU8()),this.headByte}complete(){this.headByte=Y}readArraySize(){const e=this.readHeadByte();switch(e){case 220:return this.readU16();case 221:return this.readU32();default:{if(e<160)return e-144;throw new B(`Unrecognized array type byte: ${le(e)}`)}}}pushMapState(e){if(e>this.maxMapLength)throw new B(`Max length exceeded: map length (${e}) > maxMapLengthLength (${this.maxMapLength})`);this.stack.pushMapState(e)}pushArrayState(e){if(e>this.maxArrayLength)throw new B(`Max length exceeded: array length (${e}) > maxArrayLength (${this.maxArrayLength})`);this.stack.pushArrayState(e)}decodeString(e,t){return!this.rawStrings||this.stateIsMapKey()?this.decodeUtf8String(e,t):this.decodeBinary(e,t)}decodeUtf8String(e,t){var o;if(e>this.maxStrLength)throw new B(`Max length exceeded: UTF-8 byte length (${e}) > maxStrLength (${this.maxStrLength})`);if(this.bytes.byteLength<this.pos+t+e)throw ke;const n=this.pos+t;let s;return this.stateIsMapKey()&&((o=this.keyDecoder)!=null&&o.canBeCached(e))?s=this.keyDecoder.decode(this.bytes,n,e):s=Ze(this.bytes,n,e),this.pos+=t+e,s}stateIsMapKey(){return this.stack.length>0?this.stack.top().type===X:!1}decodeBinary(e,t){if(e>this.maxBinLength)throw new B(`Max length exceeded: bin length (${e}) > maxBinLength (${this.maxBinLength})`);if(!this.hasRemaining(e+t))throw ke;const n=this.pos+t,s=this.bytes.subarray(n,n+e);return this.pos+=t+e,s}decodeExtension(e,t){if(e>this.maxExtLength)throw new B(`Max length exceeded: ext length (${e}) > maxExtLength (${this.maxExtLength})`);const n=this.view.getInt8(this.pos+t),s=this.decodeBinary(e,t+1);return this.extensionCodec.decode(s,n,this.context)}lookU8(){return this.view.getUint8(this.pos)}lookU16(){return this.view.getUint16(this.pos)}lookU32(){return this.view.getUint32(this.pos)}readU8(){const e=this.view.getUint8(this.pos);return this.pos++,e}readI8(){const e=this.view.getInt8(this.pos);return this.pos++,e}readU16(){const e=this.view.getUint16(this.pos);return this.pos+=2,e}readI16(){const e=this.view.getInt16(this.pos);return this.pos+=2,e}readU32(){const e=this.view.getUint32(this.pos);return this.pos+=4,e}readI32(){const e=this.view.getInt32(this.pos);return this.pos+=4,e}readU64(){const e=et(this.view,this.pos);return this.pos+=8,e}readI64(){const e=me(this.view,this.pos);return this.pos+=8,e}readU64AsBigInt(){const e=this.view.getBigUint64(this.pos);return this.pos+=8,e}readI64AsBigInt(){const e=this.view.getBigInt64(this.pos);return this.pos+=8,e}readF32(){const e=this.view.getFloat32(this.pos);return this.pos+=4,e}readF64(){const e=this.view.getFloat64(this.pos);return this.pos+=8,e}}function vt(i,e){return new ue(e).decode(i)}const kt=new Set(["auth","open","send","sync","history","read","typing","react","edit","delete","invoke","pubkey","ping","annotate","annotate_clear"]);function St(i){return kt.has(i.type)}function It(i){return ut(i)}function Et(i){let e;try{e=vt(i)}catch{return null}return typeof e!="object"||e===null||typeof e.type!="string"?null:e}class Ct{constructor(e){a(this,"conversationId");a(this,"state","");a(this,"version",0);a(this,"hasMoreHistory",!1);a(this,"lastReadByOthers",0);a(this,"assignedAgentId");a(this,"accent");a(this,"subject");a(this,"name");a(this,"e2e",!1);a(this,"offline",!1);a(this,"offlineMessage","");a(this,"whiteLabel",!1);a(this,"typing",new Set);a(this,"online",new Set);a(this,"annotations",[]);a(this,"annotationVersion",0);a(this,"sentiment");a(this,"sentimentScore");a(this,"actions",[]);a(this,"byId",new Map);a(this,"keyByClient",new Map);a(this,"_maxSeq",0);a(this,"_sorted",null);this.me=e}messages(){return this._sorted||(this._sorted=[...this.byId.values()].sort((e,t)=>{const n=e.status==="pending",s=t.status==="pending";return n!==s?n?1:-1:n&&s?e.ts-t.ts:e.seq-t.seq})),this._sorted}visibleActions(){return this.actions.filter(e=>!e.availableInStates||e.availableInStates.includes(this.state))}highestSeq(){return this._maxSeq}addOptimistic(e,t){const n={id:e,conversationId:this.conversationId,seq:0,senderId:this.me,senderRole:"guest",content:t,ts:Date.now(),clientMsgId:e,status:"pending"};return this.byId.set(e,n),this.keyByClient.set(e,e),this._sorted=null,n}apply(e){var t;switch(e.type){case"opened":this.conversationId=e.conversation.id,this.state=e.conversation.state,e.subject&&(this.subject=e.subject),e.annotations&&(this.annotations=e.annotations,this.annotationVersion++);return;case"manifest":this.actions=e.actions,this.version=e.version,e.name&&(this.name=e.name),(t=e.theme)!=null&&t.accent&&(this.accent=e.theme.accent),e.e2e&&(this.e2e=!0),e.offline&&(this.offline=!0),e.offlineMessage&&(this.offlineMessage=e.offlineMessage),e.whiteLabel&&(this.whiteLabel=!0);return;case"message":this.upsert({...e.message});return;case"ack":{const n=this.keyByClient.get(e.clientMsgId),s=n?this.byId.get(n):void 0;if(s&&n){this.byId.delete(n);const o={...s,id:e.messageId,seq:e.seq,ts:e.ts,status:"sent"};this.byId.set(e.messageId,o),this.keyByClient.set(e.clientMsgId,e.messageId),e.seq>this._maxSeq&&(this._maxSeq=e.seq)}this._sorted=null;return}case"delivered":this.markOwnStatus(e.seq,"delivered");return;case"read":e.by!==this.me&&(this.lastReadByOthers=Math.max(this.lastReadByOthers,e.seq),this.markOwnStatus(e.seq,"read"));return;case"sync":for(const n of e.messages)this.upsert({...n});return;case"history":for(const n of e.messages)this.upsert({...n});this.hasMoreHistory=e.hasMore;return;case"typing":e.userId!==this.me&&(e.isTyping?this.typing.add(e.userId):this.typing.delete(e.userId));return;case"reaction":{const n=this.byId.get(e.messageId);if(!n)return;const s={...n.reactions??{}},o=(s[e.emoji]??[]).filter(r=>r!==e.by);e.removed||o.push(e.by),o.length?s[e.emoji]=o:delete s[e.emoji],this.byId.set(e.messageId,{...n,reactions:s}),this._sorted=null;return}case"edited":{const n=this.byId.get(e.messageId);n&&(this.byId.set(e.messageId,{...n,content:e.content,editedAt:e.editedAt}),this._sorted=null);return}case"deleted":{const n=this.byId.get(e.messageId);n&&(this.byId.set(e.messageId,{...n,deletedAt:e.ts}),this._sorted=null);return}case"state":this.state=e.state;return;case"assigned":this.assignedAgentId=e.agentId??void 0;return;case"presence":e.status==="online"?this.online.add(e.userId):this.online.delete(e.userId);return;case"subjectState":case"invoked":case"authed":case"error":case"pong":return;case"annotation":this.annotations=[...this.annotations,e.stroke],this.annotationVersion++;return;case"annotation_clear":this.annotations=[],this.annotationVersion++;return;case"sentiment":this.sentiment=e.label,this.sentimentScore=e.score;return;default:return}}upsert(e){const t=this.byId.get(e.id);this.byId.set(e.id,t?{...t,...e}:e),e.seq>this._maxSeq&&(this._maxSeq=e.seq),this._sorted=null}markOwnStatus(e,t){const n=Se(t);let s=!1;for(const[o,r]of this.byId)r.senderId!==this.me||r.seq<=0||r.seq>e||Se(r.status)>=n||(this.byId.set(o,{...r,status:t}),s=!0);s&&(this._sorted=null)}}function Se(i){switch(i){case"read":return 3;case"delivered":return 2;case"sent":return 1;default:return 0}}class Tt{constructor(e){a(this,"socket",null);a(this,"state","idle");a(this,"authed",!1);a(this,"everAuthed",!1);a(this,"attempt",0);a(this,"outbox",[]);a(this,"stopped",!1);a(this,"timer",null);this.opts=e}connect(){var n,s;if(this.state==="connecting"||this.state==="open")return;this.stopped=!1,this.state="connecting",this.authed=!1,(s=(n=this.opts).onStatusChange)==null||s.call(n,this.attempt>0?"reconnecting":"connecting");const t=(this.opts.socketFactory??At)(this.opts.url);t.binaryType="arraybuffer",this.socket=t,t.onopen=()=>{this.raw({type:"auth",token:this.opts.token})},t.onmessage=o=>{const r=Et(new Uint8Array(o.data));!r||St(r)||this.handle(r)},t.onclose=()=>this.onClosed(),t.onerror=()=>{try{t.close()}catch{}}}send(e){if(this.state==="open"&&this.authed){this.raw(e);return}const t=this.opts.maxOutbox??1e3;this.outbox.length>=t&&(this.outbox=this.outbox.slice(this.outbox.length-(t>>1))),this.outbox.push(e)}close(){var e;this.stopped=!0,this.timer&&clearTimeout(this.timer),this.state="closed";try{(e=this.socket)==null||e.close()}catch{}}handle(e){var t,n,s,o,r;if(e.type==="authed"&&(this.attempt=0,this.state="open",this.authed=!0,this.everAuthed=!0,(n=(t=this.opts).onStatusChange)==null||n.call(t,"open"),this.raw(this.opts.open),this.flush()),e.type==="opened"&&this.raw({type:"sync",conversationId:e.conversation.id,sinceSeq:this.opts.getCursor()}),e.type==="error"&&Ut.has(e.code)){this.stopped=!0;try{(s=this.socket)==null||s.close()}catch{}this.state="closed",(r=(o=this.opts).onStatusChange)==null||r.call(o,"error",Pt(e.code)),this.opts.onFrame(e);return}this.opts.onFrame(e)}flush(){const e=this.outbox;this.outbox=[];for(const t of e)this.raw(t)}raw(e){var t;try{(t=this.socket)==null||t.send(It(e))}catch{this.outbox.push(e)}}onClosed(){var s,o;if(this.authed=!1,this.socket=null,this.stopped){this.state="closed";return}this.state="idle";const e=this.opts.backoffBaseMs??500,t=this.opts.backoffMaxMs??15e3,n=Math.min(t,e*2**this.attempt)*(.5+Math.random()*.5);this.attempt++,this.attempt>=3&&!this.everAuthed&&((o=(s=this.opts).onStatusChange)==null||o.call(s,"reconnecting","Can't reach chat — retrying…")),this.timer=setTimeout(()=>this.connect(),n)}}const Ut=new Set(["UNAUTHORIZED"]);function Pt(i){switch(i){case"UNAUTHORIZED":return"Chat unavailable — sign-in/token was rejected";default:return"Chat unavailable"}}function At(i){return new WebSocket(i)}const Ie=200,Bt=7*864e5;class Kt{constructor(e){a(this,"key");this.key=`ocw_outbox_${e}`}load(){try{const e=localStorage.getItem(this.key);if(!e)return[];const t=JSON.parse(e),n=Date.now()-Bt,s=t.filter(o=>o.ts>=n);return s.length!==t.length&&this.save(s),s}catch{return[]}}add(e){try{const t=this.load();t.push(e),this.save(t.length>Ie?t.slice(t.length-Ie):t)}catch{}}remove(e){try{const t=this.load().filter(n=>n.clientMsgId!==e);this.save(t)}catch{}}save(e){try{localStorage.setItem(this.key,JSON.stringify(e))}catch{}}}const E=()=>globalThis.crypto.subtle;function te(i){const e=i instanceof Uint8Array?i:new Uint8Array(i);let t="";for(const n of e)t+=String.fromCharCode(n);return btoa(t)}function fe(i){const e=atob(i),t=new ArrayBuffer(e.length),n=new Uint8Array(t);for(let s=0;s<e.length;s++)n[s]=e.charCodeAt(s);return n}async function J(){const i=await E().generateKey({name:"ECDH",namedCurve:"P-256"},!0,["deriveKey","deriveBits"]);return{publicKey:i.publicKey,privateKey:i.privateKey}}async function _(i){return te(await E().exportKey("raw",i))}async function O(i){return E().importKey("raw",fe(i),{name:"ECDH",namedCurve:"P-256"},!1,[])}async function Lt(i,e){const t=await O(e);return E().deriveKey({name:"ECDH",public:t},i,{name:"AES-GCM",length:256},!1,["encrypt","decrypt"])}async function zt(i,e){const t=globalThis.crypto.getRandomValues(new Uint8Array(12)),n=new TextEncoder().encode(e),s=await E().encrypt({name:"AES-GCM",iv:t},i,n);return{ct:te(s),iv:te(t)}}async function Mt(i,e,t){const n=await E().decrypt({name:"AES-GCM",iv:fe(t)},i,fe(e));return new TextDecoder().decode(n)}async function $t(i){var t,n;try{const s=(t=globalThis.localStorage)==null?void 0:t.getItem(i);if(s){const{pub:o,priv:r}=JSON.parse(s),h=await E().importKey("jwk",o,{name:"ECDH",namedCurve:"P-256"},!0,[]),w=await E().importKey("jwk",r,{name:"ECDH",namedCurve:"P-256"},!0,["deriveKey","deriveBits"]);return{publicKey:h,privateKey:w}}}catch{}const e=await J();try{const s=await E().exportKey("jwk",e.publicKey),o=await E().exportKey("jwk",e.privateKey);(n=globalThis.localStorage)==null||n.setItem(i,JSON.stringify({pub:s,priv:o}))}catch{}return e}async function Dt(i,e){const t=await E().exportKey("raw",e),n=await E().sign({name:"ECDSA",hash:"SHA-256"},i,t);return te(n)}async function _t(){const i=await J(),e=await E().generateKey({name:"ECDSA",namedCurve:"P-256"},!0,["sign","verify"]);return{ecdhKP:i,ecdsaKP:{publicKey:e.publicKey,privateKey:e.privateKey},publicKeyB64:await _(i.publicKey),sigPublicKeyB64:await _(e.publicKey)}}async function Ee(i){var t,n;try{const s=(t=globalThis.localStorage)==null?void 0:t.getItem(`${i}-identity`);if(s){const o=JSON.parse(s),r=await E().importKey("jwk",o.ecdhPub,{name:"ECDH",namedCurve:"P-256"},!0,[]),h=await E().importKey("jwk",o.ecdhPriv,{name:"ECDH",namedCurve:"P-256"},!0,["deriveKey","deriveBits"]),w=await E().importKey("jwk",o.ecdsaPub,{name:"ECDSA",namedCurve:"P-256"},!0,["verify"]),d=await E().importKey("jwk",o.ecdsaPriv,{name:"ECDSA",namedCurve:"P-256"},!0,["sign"]);return{ecdhKP:{publicKey:r,privateKey:h},ecdsaKP:{publicKey:w,privateKey:d},publicKeyB64:await _(r),sigPublicKeyB64:await _(w)}}}catch{}const e=await _t();try{const s=await E().exportKey("jwk",e.ecdhKP.publicKey),o=await E().exportKey("jwk",e.ecdhKP.privateKey),r=await E().exportKey("jwk",e.ecdsaKP.publicKey),h=await E().exportKey("jwk",e.ecdsaKP.privateKey);(n=globalThis.localStorage)==null||n.setItem(`${i}-identity`,JSON.stringify({ecdhPub:s,ecdhPriv:o,ecdsaPub:r,ecdsaPriv:h}))}catch{}return e}async function Rt(i,e){const t=await J(),n=await _(t.publicKey),s=await O(e.identityKey),o=await O(e.signedPrekey),r=e.oneTimePrekey?await O(e.oneTimePrekey):null,h=await R(i.privateKey,o),w=await R(t.privateKey,s),d=await R(t.privateKey,o),b=r?await R(t.privateKey,r):null,x=Ce(h,w,d,...b?[b]:[]);return{sharedKey:await Te(x),ephemeralPublicKey:n}}async function Ht(i,e,t,n,s){const o=await O(t),r=await O(n),h=await R(e.privateKey,o),w=await R(i.privateKey,r),d=await R(e.privateKey,r),b=s?await R(s.privateKey,r):null,x=Ce(h,w,d,...b?[b]:[]);return Te(x)}async function R(i,e){return E().deriveBits({name:"ECDH",public:e},i,256)}function Ce(...i){const e=i.reduce((s,o)=>s+o.byteLength,0),t=new Uint8Array(e);let n=0;for(const s of i)t.set(new Uint8Array(s),n),n+=s.byteLength;return t.buffer}async function Te(i){const e=await E().importKey("raw",i,"HKDF",!1,["deriveKey"]);return E().deriveKey({name:"HKDF",hash:"SHA-256",salt:new Uint8Array(32),info:new TextEncoder().encode("ObjectChat X3DH v1")},e,{name:"AES-GCM",length:256},!1,["encrypt","decrypt"])}const jt=20;class Ft{constructor(e){a(this,"kp");a(this,"shared");a(this,"identityKP");a(this,"signedPreKP");a(this,"signedPrekeyId");a(this,"otpKeys",[]);a(this,"x3dhShared");a(this,"pendingX3DH");this.storageKey=e}get ready(){return!!(this.shared??this.x3dhShared)}async begin(){return this.kp=await $t(this.storageKey),_(this.kp.publicKey)}async onPeerKey(e){this.kp&&(this.shared=await Lt(this.kp.privateKey,e))}async initX3DH(){this.identityKP=await Ee(this.storageKey),this.signedPreKP=await J(),this.signedPrekeyId=`spk-${Date.now()}-${Math.random().toString(36).slice(2)}`;for(let s=0;s<jt;s++)this.otpKeys.push(await J());const e=await _(this.signedPreKP.publicKey),t=await Dt(this.identityKP.ecdsaKP.privateKey,this.signedPreKP.publicKey),n=await Promise.all(this.otpKeys.map(s=>_(s.publicKey)));return{identityKey:this.identityKP.publicKeyB64,signedPrekey:e,signedPrekeyId:this.signedPrekeyId,signature:t,oneTimePrekeys:n}}async x3dhSendTo(e){this.identityKP||(this.identityKP=await Ee(this.storageKey));const{sharedKey:t,ephemeralPublicKey:n}=await Rt(this.identityKP.ecdhKP,e);return this.x3dhShared=t,{ephemeralKey:n,spkId:e.signedPrekeyId,usedOTP:!!e.oneTimePrekey,senderIK:this.identityKP.publicKeyB64}}async x3dhReceiveFrom(e,t,n){if(!this.identityKP||!this.signedPreKP){this.pendingX3DH={senderIK:e,ephemeralKey:t,spkId:n};return}const s=this.otpKeys.shift();this.x3dhShared=await Ht(this.identityKP.ecdhKP,this.signedPreKP,e,t,s)}async flushPendingX3DH(){if(!this.pendingX3DH)return;const{senderIK:e,ephemeralKey:t,spkId:n}=this.pendingX3DH;this.pendingX3DH=void 0,await this.x3dhReceiveFrom(e,t,n)}async sealText(e,t){const n=this.x3dhShared??this.shared;if(!n)throw new Error("secure channel not ready");const{ct:s,iv:o}=await zt(n,e);return{kind:"text",text:s,enc:!0,iv:o,...t?{x3dhEK:t.ephemeralKey,x3dhSPK:t.spkId,x3dhIK:t.senderIK}:{}}}async openContent(e){if(e.kind!=="text"||!e.enc||!e.iv)return e;const t=this.x3dhShared??this.shared;if(!t)return{kind:"text",text:"🔒 encrypted"};try{return{kind:"text",text:await Mt(t,e.text,e.iv)}}catch{return{kind:"text",text:"🔒 unable to decrypt"}}}async openFrame(e){if(e.type==="message")e.message.content=await this.openContent(e.message.content);else if(e.type==="sync")for(const t of e.messages)t.content=await this.openContent(t.content)}}function qt(i){if(i.kind!=="text"||!i.enc)return null;const e=i;return!e.x3dhEK||!e.x3dhSPK||!e.x3dhIK?null:{x3dhEK:e.x3dhEK,x3dhSPK:e.x3dhSPK,x3dhIK:e.x3dhIK}}const Ue="objectchat-widget-styles",Ot=["👍","❤️","😂","😮","😢","🙏"],Nt=`
+.ocw { --ocw-accent:#4F63F5; --ocw-bg:#f3efe9; --ocw-card:#fff; --ocw-line:#ececec; --ocw-ink:#1c1b1a; --ocw-mut:#9b9690;
+  position:relative;
+  display:flex; flex-direction:column; height:100%; min-height:320px; background:var(--ocw-bg);
+  font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',system-ui,sans-serif; color:var(--ocw-ink); overflow:hidden; }
+@media (max-width:480px) {
+  .ocw { min-height:100dvh; border-radius:0 !important; }
+  .ocw-bubble { font-size:15px; }
+  .ocw-input textarea { font-size:16px; } /* prevent iOS zoom on focus */
+  .ocw-chip { padding:9px 14px; font-size:14px; }
+  .ocw-modal-card { width:90%; }
+  .ocw-row { max-width:94%; }
+}
+/* RTL support: when the host element has dir=rtl, flip layout direction */
+[dir="rtl"] .ocw-row.mine { flex-direction:row; }
+[dir="rtl"] .ocw-row.theirs { flex-direction:row-reverse; }
+[dir="rtl"] .mine .ocw-bubble { border-bottom-right-radius:18px; border-bottom-left-radius:6px; }
+[dir="rtl"] .theirs .ocw-bubble { border-bottom-left-radius:18px; border-bottom-right-radius:6px; }
+[dir="rtl"] .ocw-input { flex-direction:row-reverse; }
+[dir="rtl"] .mine .ocw-meta { text-align:left; }
+.ocw-head { display:flex; align-items:center; gap:10px; padding:12px 14px; background:var(--ocw-card); border-bottom:1px solid var(--ocw-line); }
+.ocw-avatar { width:34px; height:34px; border-radius:50%; background:#ffe9d6; display:flex; align-items:center; justify-content:center; font-size:17px; flex:none; }
+.ocw-head-main { flex:1; min-width:0; }
+.ocw-head-name { font-weight:700; font-size:15px; }
+.ocw-head-meta { color:var(--ocw-mut); font-size:12px; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }
+.ocw-badge { font-size:12px; font-weight:600; color:#15803d; background:#e8f6ec; border-radius:999px; padding:3px 10px; }
+.ocw-e2e { font-size:11px; font-weight:700; color:#3730a3; background:#eef2ff; border-radius:999px; padding:3px 9px; align-items:center; }
+.ocw-menu { color:var(--ocw-mut); width:30px; height:30px; border-radius:50%; border:1px solid var(--ocw-line); background:#fff; cursor:pointer; }
+.ocw-chiprow { display:flex; gap:8px; padding:10px 12px; background:var(--ocw-card); border-bottom:1px solid var(--ocw-line); overflow-x:auto; }
+.ocw-chip { flex:none; display:flex; align-items:center; gap:6px; border:1px solid #e3ded7; background:#fff; border-radius:999px; padding:7px 13px; font-size:13px; font-weight:600; cursor:pointer; white-space:nowrap; }
+.ocw-chip:hover { border-color:var(--ocw-accent); color:var(--ocw-accent); }
+.ocw-scroll { flex:1; min-height:0; overflow-y:auto; padding:16px 14px; display:flex; flex-direction:column; gap:10px; }
+.ocw-subject { background:var(--ocw-card); border:1px solid var(--ocw-line); border-radius:16px; padding:14px 16px; }
+.ocw-subject-title { font-weight:700; font-size:16px; margin-bottom:2px; }
+.ocw-subject-sub { color:var(--ocw-mut); font-size:13px; margin-bottom:10px; }
+.ocw-tags { display:flex; flex-wrap:wrap; gap:6px; }
+.ocw-tag { font-size:12px; color:#5b554e; background:#efeae3; border-radius:8px; padding:4px 10px; }
+.ocw-row { display:flex; align-items:flex-end; gap:8px; max-width:86%; }
+.ocw-row.mine { align-self:flex-end; flex-direction:row-reverse; }
+.ocw-row.theirs { align-self:flex-start; }
+.ocw-dot { width:26px; height:26px; border-radius:50%; background:var(--ocw-accent); color:#fff; font-size:12px; font-weight:700; display:flex; align-items:center; justify-content:center; flex:none; }
+.ocw-bubble { padding:10px 14px; border-radius:18px; font-size:14.5px; line-height:1.4; word-wrap:break-word; }
+.theirs .ocw-bubble { background:#fff; border:1px solid var(--ocw-line); border-bottom-left-radius:6px; }
+.mine .ocw-bubble { background:var(--ocw-accent); color:#fff; border-bottom-right-radius:6px; }
+.ocw-sys { align-self:center; color:var(--ocw-mut); font-size:12.5px; font-style:italic; text-align:center; max-width:90%; }
+.ocw-bot .ocw-bubble { background:#f0fdf4; border-color:#cdebd6; }
+.ocw-note .ocw-bubble { background:#fffbeb; border:1.5px dashed #f59e0b; color:#78350f; border-radius:12px !important; }
+.ocw-note .ocw-bubble::before { content:'🔒 Note — '; font-size:11px; font-weight:700; color:#b45309; display:block; margin-bottom:3px; letter-spacing:.3px; }
+.ocw-time { font-size:10.5px; color:var(--ocw-mut); margin-top:3px; }
+.mine .ocw-meta { text-align:right; }
+.ocw-tick { margin-left:4px; font-size:11px; color:var(--ocw-mut); }
+.ocw-tick.read { color:#3b82f6; }
+.ocw-tick.delivered { color:var(--ocw-mut); }
+.ocw-deleted { font-style:italic; color:var(--ocw-mut); }
+.ocw-edited { font-size:10px; color:var(--ocw-mut); margin-left:4px; }
+.ocw-react { font-size:12px; margin-top:3px; display:flex; flex-wrap:wrap; gap:3px; }
+.ocw-react-pill { display:inline-flex; align-items:center; gap:3px; border:1px solid #e3ded7; border-radius:999px; padding:2px 7px; background:#fff; font-size:12px; cursor:pointer; }
+.ocw-react-pill:hover { border-color:var(--ocw-accent); }
+.ocw-react-pill.mine { border-color:var(--ocw-accent); background:#fff8f5; }
+.ocw-react-add { display:none; position:absolute; bottom:100%; left:0; margin-bottom:4px; background:#fff; border:1px solid #e3ded7; border-radius:14px; padding:6px 8px; box-shadow:0 4px 16px rgba(0,0,0,.12); display:flex; gap:4px; z-index:10; }
+.ocw-react-wrap { position:relative; }
+.ocw-react-wrap:not(:hover) .ocw-react-picker { display:none; }
+.ocw-react-picker { position:absolute; bottom:calc(100% + 4px); left:0; background:#fff; border:1px solid #e3ded7; border-radius:14px; padding:6px 8px; box-shadow:0 4px 16px rgba(0,0,0,.12); display:flex; gap:4px; z-index:10; white-space:nowrap; }
+.ocw-react-picker button { background:none; border:none; font-size:16px; cursor:pointer; padding:2px; border-radius:6px; }
+.ocw-react-picker button:hover { background:#f3efe9; }
+.ocw-react-btn { background:none; border:1px solid #e3ded7; border-radius:999px; padding:2px 7px; font-size:12px; cursor:pointer; color:var(--ocw-mut); }
+.ocw-react-btn:hover { border-color:var(--ocw-accent); color:var(--ocw-accent); }
+.ocw-msg-menu { position:absolute; top:0; right:0; display:none; gap:3px; }
+.ocw-row.mine:hover .ocw-msg-menu { display:flex; }
+.ocw-row.theirs:hover .ocw-msg-menu { display:flex; left:0; right:auto; }
+.ocw-msg-menu button { background:#fff; border:1px solid #e3ded7; border-radius:6px; font-size:11px; padding:2px 6px; cursor:pointer; color:var(--ocw-mut); }
+.ocw-msg-menu button:hover { border-color:var(--ocw-accent); color:var(--ocw-accent); }
+.ocw-msg-menu button.del:hover { border-color:#e74c3c; color:#e74c3c; }
+.ocw-bubble-wrap { position:relative; }
+.ocw-seen { font-size:10.5px; color:var(--ocw-mut); }
+.ocw-appt { background:#f0f7ff; border:1px solid #c7deff; border-radius:12px; padding:12px 14px; max-width:260px; }
+.ocw-appt-title { font-weight:700; font-size:14px; margin-bottom:4px; }
+.ocw-appt-time { font-size:12px; color:#1d4ed8; margin-bottom:4px; }
+.ocw-appt-loc { font-size:12px; color:var(--ocw-mut); margin-bottom:4px; }
+.ocw-appt-desc { font-size:12px; color:var(--ocw-mut); margin-bottom:10px; white-space:pre-wrap; }
+.ocw-appt-links { display:flex; flex-direction:column; gap:6px; }
+.ocw-appt-btn { display:block; text-align:center; padding:8px 12px; border-radius:8px; font-size:13px; font-weight:600; text-decoration:none; background:var(--ocw-accent); color:#fff; }
+.ocw-appt-btn-sec { background:#fff; color:var(--ocw-accent); border:1px solid var(--ocw-accent); }
+.ocw-conn-status { font-size:10px; color:var(--ocw-mut); margin-left:4px; }
+.ocw-conn-status.warn { color:#e67e22; }
+.ocw-conn-status.err { color:#c0392b; font-weight:600; }
+.ocw-load-more { display:block; width:100%; background:none; border:1px solid #e3ded7; border-radius:10px; padding:6px 0; font-size:12px; color:var(--ocw-mut); cursor:pointer; margin-bottom:8px; }
+.ocw-load-more:hover { border-color:var(--ocw-accent); color:var(--ocw-accent); }
+.ocw-offline { margin:20px 14px; padding:20px; background:#fff; border:1px solid #e3ded7; border-radius:16px; text-align:center; }
+.ocw-offline-icon { font-size:32px; margin-bottom:8px; }
+.ocw-offline-title { font-weight:700; font-size:16px; margin-bottom:6px; }
+.ocw-offline-msg { font-size:13px; color:var(--ocw-mut); margin-bottom:16px; }
+.ocw-offline-form { display:flex; flex-direction:column; gap:8px; text-align:left; }
+.ocw-offline-input { border:1px solid #e3ded7; border-radius:10px; padding:10px 12px; font-size:13px; font-family:inherit; }
+.ocw-offline-input:focus { outline:none; border-color:var(--ocw-accent); }
+.ocw-offline-submit { background:var(--ocw-accent); color:#fff; border:none; border-radius:10px; padding:11px; font-size:14px; font-weight:600; cursor:pointer; }
+.ocw-offline-thanks { font-size:14px; color:#15803d; font-weight:600; }
+.ocw-csat-title { font-size:13px; font-weight:600; margin-bottom:8px; }
+.ocw-csat-stars { display:flex; gap:6px; }
+.ocw-csat-star { background:none; border:none; font-size:22px; cursor:pointer; padding:2px; opacity:.4; transition:opacity .15s; }
+.ocw-csat-star:hover, .ocw-csat-star.lit { opacity:1; }
+.ocw-csat-done { font-size:12px; color:var(--ocw-mut); margin-top:6px; }
+
+.ocw-typing { min-height:22px; padding:0 16px 4px; display:flex; align-items:center; }
+.ocw-typing-bubble { display:none; align-items:center; gap:3px; background:#fff; border:1px solid var(--ocw-line); border-radius:14px; border-bottom-left-radius:4px; padding:7px 12px; }
+.ocw-typing.active .ocw-typing-bubble { display:flex; }
+.ocw-typing-dot { width:6px; height:6px; border-radius:50%; background:var(--ocw-mut); animation:ocw-bounce 1.2s infinite ease-in-out; }
+.ocw-typing-dot:nth-child(2) { animation-delay:.2s; }
+.ocw-typing-dot:nth-child(3) { animation-delay:.4s; }
+@keyframes ocw-bounce { 0%,60%,100%{transform:translateY(0)} 30%{transform:translateY(-5px)} }
+.ocw-quick { display:flex; gap:8px; padding:8px 12px 6px; overflow-x:auto; scrollbar-width:none; flex-shrink:0; }
+.ocw-quick::-webkit-scrollbar { display:none; }
+.ocw-quick button { flex:none; border:1px solid #e3ded7; background:#fff; border-radius:999px; padding:7px 14px; font-size:13px; cursor:pointer; color:#444; white-space:nowrap; transition:border-color .12s,color .12s; }
+.ocw-quick button:hover { border-color:var(--ocw-accent); color:var(--ocw-accent); }
+.ocw-form-host:empty { display:none; }
+.ocw-form { margin:6px 12px 0; padding:12px; background:var(--ocw-card); border:1px solid var(--ocw-line); border-radius:14px; }
+.ocw-form-title { font-weight:700; font-size:14px; margin-bottom:8px; }
+.ocw-form-row { display:flex; flex-direction:column; gap:3px; margin-bottom:8px; }
+.ocw-form-lbl { font-size:12px; color:var(--ocw-mut); }
+.ocw-form-input { border:1px solid #e3ded7; border-radius:9px; padding:9px 11px; font:inherit; font-size:14px; outline:none; }
+.ocw-form-input:focus { border-color:var(--ocw-accent); }
+.ocw-form-actions { display:flex; justify-content:flex-end; gap:8px; margin-top:4px; }
+.ocw-form-cancel { background:none; border:none; color:var(--ocw-mut); font-size:13px; cursor:pointer; padding:8px 10px; }
+.ocw-form-submit { background:var(--ocw-accent); color:#fff; border:none; border-radius:999px; padding:8px 18px; font-size:13px; font-weight:600; cursor:pointer; }
+.ocw-modal { position:absolute; inset:0; background:rgba(20,18,16,.42); display:flex; align-items:center; justify-content:center; z-index:50; }
+.ocw-modal-card { background:#fff; border-radius:16px; padding:20px; width:78%; max-width:300px; box-shadow:0 14px 44px rgba(0,0,0,.22); }
+.ocw-modal-title { font-weight:700; font-size:16px; margin-bottom:6px; }
+.ocw-modal-body { color:var(--ocw-mut); font-size:14px; margin-bottom:16px; }
+.ocw-modal-actions { display:flex; justify-content:flex-end; gap:8px; }
+.ocw-modal-cancel { background:none; border:none; color:var(--ocw-mut); font-size:14px; cursor:pointer; padding:9px 12px; }
+.ocw-modal-ok { background:var(--ocw-accent); color:#fff; border:none; border-radius:999px; padding:9px 20px; font-size:14px; font-weight:600; cursor:pointer; }
+.ocw-input { display:flex; align-items:center; gap:10px; padding:12px; }
+.ocw-footer { text-align:center; font-size:11px; color:var(--ocw-mut); padding:6px 0 8px; }
+.ocw-footer a { color:var(--ocw-mut); text-decoration:none; font-weight:600; }
+.ocw-footer a:hover { color:var(--ocw-accent); }
+.ocw-attach { background:none;border:none;cursor:pointer;font-size:18px;padding:4px 6px;opacity:.6;flex-none; }
+.ocw-attach:hover { opacity:1; }
+.ocw-input textarea { flex:1; resize:none; border:1px solid #e3ded7; border-radius:22px; padding:11px 16px; font:inherit; font-size:14px; background:#fff; outline:none; max-height:96px; }
+.ocw-input textarea:focus { border-color:var(--ocw-accent); }
+.ocw-sendbtn { width:42px; height:42px; border-radius:50%; border:none; background:var(--ocw-accent); color:#fff; font-size:18px; cursor:pointer; flex:none; display:flex; align-items:center; justify-content:center; }
+.ocw-sendbtn:disabled { opacity:.5; cursor:default; }
+.ocw-cobrowse-btn { display:none; }
+.ocw-cobrowse-btn.show { display:inline-flex; }
+.ocw-cobrowse-btn.on { color:var(--ocw-accent); border-color:var(--ocw-accent); }
+.ocw-cobrowse-canvas { position:absolute; inset:0; z-index:40; touch-action:none; display:none; }
+.ocw-cobrowse-canvas.active { display:block; cursor:crosshair; }
+.ocw-cobrowse-toolbar { position:absolute; top:8px; right:8px; z-index:41; display:none; gap:6px; background:rgba(255,255,255,.92); border-radius:999px; padding:5px 8px; box-shadow:0 2px 10px rgba(0,0,0,.12); }
+.ocw-cobrowse-toolbar.active { display:flex; align-items:center; }
+.ocw-cobrowse-swatch { width:18px; height:18px; border-radius:50%; border:2px solid transparent; cursor:pointer; padding:0; }
+.ocw-cobrowse-swatch.sel { border-color:#1c1b1a; }
+.ocw-cobrowse-clear { background:none; border:1px solid #e3ded7; border-radius:999px; font-size:11px; padding:3px 8px; cursor:pointer; color:var(--ocw-mut); }
+.ocw-cobrowse-clear:hover { border-color:#e74c3c; color:#e74c3c; }
+.ocw-cobrowse-hint { position:absolute; bottom:8px; left:8px; z-index:41; font-size:11px; color:var(--ocw-mut); background:rgba(255,255,255,.9); border-radius:8px; padding:3px 8px; display:none; }
+.ocw-cobrowse-hint.active { display:block; }
+
+.ocw-translate-btn { position:absolute; bottom:2px; right:-26px; background:#fff; border:1px solid #e3ded7; border-radius:50%; width:22px; height:22px; font-size:11px; cursor:pointer; color:var(--ocw-mut); display:flex; align-items:center; justify-content:center; opacity:0; transition:opacity .15s; padding:0; }
+.ocw-row.theirs .ocw-translate-btn { right:auto; left:-26px; }
+.ocw-bubble-wrap:hover .ocw-translate-btn { opacity:1; }
+.ocw-translated-tag { font-size:10px; color:var(--ocw-mut); margin-top:2px; }
+`;function Vt(){if(typeof document>"u"||document.getElementById(Ue))return;const i=document.createElement("style");i.id=Ue,i.textContent=Nt,document.head.appendChild(i)}function c(i,e,t){const n=document.createElement(i);return e&&(n.className=e),t!==void 0&&(n.textContent=t),n}function Wt(i){try{return new Date(i).toLocaleTimeString([],{hour:"2-digit",minute:"2-digit"})}catch{return""}}function we(i){var e;switch(i.kind){case"text":return i.text;case"system":return typeof((e=i.data)==null?void 0:e.message)=="string"?String(i.data.message):i.event;case"card":return[i.title,i.body].filter(Boolean).join(" — ");case"attachment":return i.name??i.url;case"form":return i.prompt;case"appointment":return`📅 ${i.title} — ${new Date(i.startIso).toLocaleString()}`}}class Xt{constructor(e,t,n,s={}){a(this,"scroll");a(this,"chips");a(this,"typing");a(this,"quick");a(this,"formHost");a(this,"csatPanel");a(this,"offlinePanel");a(this,"footer");a(this,"input");a(this,"subjectCard");a(this,"e2eBadge");a(this,"statusBadge");a(this,"headerName");a(this,"connStatus");a(this,"typingTimer",null);a(this,"csatSubmitted",!1);a(this,"cobrowseBtn");a(this,"cobrowseCanvas");a(this,"cobrowseToolbar");a(this,"cobrowseHint");a(this,"cobrowseActive",!1);a(this,"cobrowseColor","#f5713c");a(this,"lastAnnotationVersion",-1);a(this,"storeRef",null);a(this,"scrollCleanup",null);a(this,"translationCache",new Map);a(this,"showingTranslation",new Set);a(this,"subjectBuilt",!1);var k,g,U,K,P,L,m,I,j;this.root=e,this.me=t,this.h=n,this.cfg=s,Vt(),e.replaceChildren(),e.classList.add("ocw"),s.accent&&e.style.setProperty("--ocw-accent",s.accent);const o=c("div","ocw-head"),r=c("div","ocw-avatar");if((k=s.userInfo)!=null&&k.avatar){const S=document.createElement("img");S.src=s.userInfo.avatar,S.alt=s.userInfo.name??"You",S.style.cssText="width:100%;height:100%;border-radius:50%;object-fit:cover",r.append(S)}else r.textContent=(g=s.userInfo)!=null&&g.name?s.userInfo.name[0].toUpperCase():"🧑";o.append(r);const h=c("div","ocw-head-main");this.headerName=c("div","ocw-head-name",((U=s.subject)==null?void 0:U.ownerLabel)??((K=s.subject)==null?void 0:K.title)??""),h.append(this.headerName),(P=s.subject)!=null&&P.subtitle&&h.append(c("div","ocw-head-meta",s.subject.subtitle)),o.append(h),this.statusBadge=c("span","ocw-badge",((L=s.subject)==null?void 0:L.status)??""),(m=s.subject)!=null&&m.status||(this.statusBadge.style.display="none"),o.append(this.statusBadge),this.e2eBadge=c("span","ocw-e2e","🔒 E2E"),this.e2eBadge.style.display="none",o.append(this.e2eBadge),this.connStatus=c("span","ocw-conn-status"),this.connStatus.style.display="none",o.append(this.connStatus),this.cobrowseBtn=c("button","ocw-menu ocw-cobrowse-btn","🖍"),this.cobrowseBtn.title="Shared whiteboard — draw to point things out together",this.cobrowseBtn.addEventListener("click",()=>{this.cobrowseActive=!this.cobrowseActive,this.updateCobrowseUI()}),o.append(this.cobrowseBtn),o.append(c("button","ocw-menu","⋯")),this.chips=c("div","ocw-chiprow"),this.scroll=c("div","ocw-scroll"),this.subjectCard=c("div","ocw-subject"),this.typing=c("div","ocw-typing");const w=c("div","ocw-typing-bubble");w.append(c("div","ocw-typing-dot"),c("div","ocw-typing-dot"),c("div","ocw-typing-dot")),this.typing.append(c("div","ocw-dot","🧑"),w),this.quick=c("div","ocw-quick");for(const S of s.quickReplies??[]){const T=c("button",void 0,S);T.addEventListener("click",()=>{this.h.onSend(S),this.quick.style.display="none"}),this.quick.append(T)}this.formHost=c("div","ocw-form-host"),this.csatPanel=c("div","ocw-csat"),this.csatPanel.style.display="none",this.offlinePanel=c("div","ocw-offline"),this.offlinePanel.style.display="none",this.input=c("textarea",void 0),this.input.rows=1,this.input.placeholder="Message…";const d=c("button","ocw-sendbtn",((I=s.i18n)==null?void 0:I.send)??"➤");d.addEventListener("click",()=>this.flushSend()),this.input.addEventListener("keydown",S=>{S.isComposing||S.keyCode===229||(S.key==="Enter"&&!S.shiftKey?(S.preventDefault(),this.flushSend()):this.signalTyping())});const b=c("button","ocw-attach","📎");b.title="Attach image or file";const x=document.createElement("input");x.type="file",x.accept="image/*,.pdf,.txt,.doc,.docx",x.style.display="none",b.addEventListener("click",()=>x.click()),x.addEventListener("change",()=>{var S;(S=x.files)!=null&&S[0]&&this.h.onAttach&&this.h.onAttach(x.files[0]),x.value=""});const f=c("div","ocw-input");f.append(b,x,this.input,d);const p=c("div","ocw-footer");((j=s.i18n)==null?void 0:j.poweredBy)!==void 0?p.textContent=s.i18n.poweredBy:p.innerHTML='Powered by <a href="https://relay.paramms.com" target="_blank" rel="noopener">Relay</a>',this.footer=p,e.append(o,this.chips,this.scroll,this.typing,this.quick,this.formHost,this.csatPanel,this.offlinePanel,f,this.footer),this.cobrowseCanvas=c("canvas","ocw-cobrowse-canvas"),this.cobrowseToolbar=c("div","ocw-cobrowse-toolbar");for(const S of["#f5713c","#1c1b1a","#2563eb","#16a34a","#dc2626"]){const T=c("button","ocw-cobrowse-swatch");T.style.background=S,T.type="button",S===this.cobrowseColor&&T.classList.add("sel"),T.addEventListener("click",()=>{this.cobrowseColor=S;for(const se of this.cobrowseToolbar.querySelectorAll(".ocw-cobrowse-swatch"))se.classList.remove("sel");T.classList.add("sel")}),this.cobrowseToolbar.append(T)}const v=c("button","ocw-cobrowse-clear","Clear");v.addEventListener("click",()=>{var S,T;return(T=(S=this.h).onAnnotateClear)==null?void 0:T.call(S)}),this.cobrowseToolbar.append(v),this.cobrowseHint=c("div","ocw-cobrowse-hint","🖍 Draw to point things out — visible to both sides"),e.append(this.cobrowseCanvas,this.cobrowseToolbar,this.cobrowseHint),this.bindCobrowsePointerEvents()}getScrollEl(){return this.scroll}setScrollCleanup(e){var t;(t=this.scrollCleanup)==null||t.call(this),this.scrollCleanup=e}destroy(){var e;(e=this.scrollCleanup)==null||e.call(this),this.scrollCleanup=null,this.typingTimer&&(clearTimeout(this.typingTimer),this.typingTimer=null)}flushSend(){const e=this.input.value.trim();e&&(this.input.value="",this.h.onTyping(!1),this.h.onSend(e))}signalTyping(){const e=this.input.value.trim().slice(0,100)||void 0;this.h.onTyping(!0,e),this.typingTimer&&clearTimeout(this.typingTimer),this.typingTimer=setTimeout(()=>this.h.onTyping(!1),2e3)}render(e){var d,b,x;if(this.storeRef=e,this.cobrowseBtn.classList.toggle("show",!!e.subject),!e.subject&&this.cobrowseActive&&(this.cobrowseActive=!1,this.updateCobrowseUI()),this.cobrowseActive&&e.annotationVersion!==this.lastAnnotationVersion&&(this.lastAnnotationVersion=e.annotationVersion,this.resizeCobrowseCanvas(),this.redrawCobrowse()),e.accent&&this.root.style.setProperty("--ocw-accent",e.accent),this.e2eBadge.style.display=e.e2e?"inline-flex":"none",this.buildSubjectCard(e),e.subject){const f=(d=this.cfg.subject)==null?void 0:d.ownerLabel;f&&(this.headerName.textContent=f)}this.quick.style.display=e.messages().length===0?"flex":"none",this.chips.replaceChildren();const t=e.visibleActions();this.chips.style.display=t.length?"flex":"none";for(const f of t)this.chips.append(this.chipEl(f));const n=this.scroll.scrollHeight,s=this.scroll.scrollTop;if(this.scroll.replaceChildren(),this.subjectCard.childNodes.length&&this.scroll.append(this.subjectCard),e.hasMoreHistory){const f=c("div","ocw-load-more");f.textContent="↑ Loading earlier messages…",f.style.pointerEvents="none",this.scroll.append(f)}let o=0;for(const f of e.messages())this.scroll.append(this.messageEl(f,e)),f.senderId!==this.me&&f.seq>o&&(o=f.seq);s>20?this.scroll.scrollTop=this.scroll.scrollHeight-n+s:this.scroll.scrollTop=this.scroll.scrollHeight,o>0&&this.h.onReadUpTo(o);const r=[...e.typing];this.typing.classList.toggle("active",r.length>0);const h=this.typing.querySelector(".ocw-typing-bubble");h&&h.setAttribute("aria-label",r.length?"typing":""),this.footer.style.display=e.whiteLabel?"none":"block",e.offline?(this.offlinePanel.style.display==="none"&&this.buildOfflinePanel(e.offlineMessage),this.offlinePanel.style.display="block",(b=this.root.querySelector(".ocw-input"))==null||b.style.setProperty("display","none")):(this.offlinePanel.style.display="none",(x=this.root.querySelector(".ocw-input"))==null||x.style.removeProperty("display"));const w=["resolved","closed","sold","issued","checked_out"];this.h.onCsat&&!this.csatSubmitted&&w.includes(e.state)&&e.messages().length>0&&(this.csatPanel.style.display==="none"&&this.buildCsatPanel(),this.csatPanel.style.display="block")}setConnStatus(e,t){if(e==="open"){this.connStatus.style.display="none";return}this.connStatus.style.display="";const n=e==="error";this.connStatus.className=`ocw-conn-status${n?" err":e==="reconnecting"?" warn":""}`,this.connStatus.textContent=n?`⚠ ${t??"Chat unavailable"}`:e==="reconnecting"?t??"↻ reconnecting…":"● connecting…"}buildOfflinePanel(e){var h;this.offlinePanel.replaceChildren(),this.offlinePanel.append(c("div","ocw-offline-icon","🌙")),this.offlinePanel.append(c("div","ocw-offline-title",((h=this.cfg.i18n)==null?void 0:h.offline)??"We're offline right now")),this.offlinePanel.append(c("div","ocw-offline-msg",e||"Leave your details and we'll get back to you soon."));const t=c("div","ocw-offline-form"),n=c("input","ocw-offline-input");n.placeholder="Your name",n.type="text";const s=c("input","ocw-offline-input");s.placeholder="Your email",s.type="email";const o=c("textarea","ocw-offline-input");o.placeholder="Your message",o.rows=3;const r=c("button","ocw-offline-submit","Send message");r.addEventListener("click",()=>{!s.value.trim()||!o.value.trim()||(this.h.onSend(`[Offline form]
+Name: ${n.value||"Anonymous"}
+Email: ${s.value}
+Message: ${o.value}`),this.offlinePanel.replaceChildren(c("div","ocw-offline-thanks","✓ Message sent! We'll reply to your email.")))}),t.append(n,s,o,r),this.offlinePanel.append(t)}buildCsatPanel(){this.csatPanel.replaceChildren(),this.csatPanel.append(c("div","ocw-csat-title","How did we do?"));const e=c("div","ocw-csat-stars"),t=[];for(let n=1;n<=5;n++){const s=c("button","ocw-csat-star","★");s.dataset.score=String(n),s.addEventListener("mouseenter",()=>t.forEach((o,r)=>o.classList.toggle("lit",r<n))),s.addEventListener("mouseleave",()=>t.forEach(o=>o.classList.remove("lit"))),s.addEventListener("click",()=>{var o,r;this.csatSubmitted=!0,this.csatPanel.replaceChildren(c("div","ocw-csat-done",`Thanks for your ${n}★ rating!`)),(r=(o=this.h).onCsat)==null||r.call(o,n)}),t.push(s),e.append(s)}this.csatPanel.append(e)}updateCobrowseUI(){this.cobrowseCanvas.classList.toggle("active",this.cobrowseActive),this.cobrowseToolbar.classList.toggle("active",this.cobrowseActive),this.cobrowseHint.classList.toggle("active",this.cobrowseActive),this.cobrowseBtn.classList.toggle("on",this.cobrowseActive),this.cobrowseActive&&(this.resizeCobrowseCanvas(),this.redrawCobrowse())}resizeCobrowseCanvas(){this.cobrowseCanvas.width=this.root.clientWidth||1,this.cobrowseCanvas.height=this.root.clientHeight||1}drawStroke(e){const t=this.cobrowseCanvas.getContext("2d");if(!t||e.points.length<2)return;const n=this.cobrowseCanvas.width,s=this.cobrowseCanvas.height;t.strokeStyle=e.color,t.lineWidth=Math.max(1,e.width*Math.min(n,s)),t.lineJoin="round",t.lineCap="round",t.beginPath(),t.moveTo(e.points[0].x*n,e.points[0].y*s);for(const o of e.points.slice(1))t.lineTo(o.x*n,o.y*s);t.stroke()}redrawCobrowse(){var t;const e=this.cobrowseCanvas.getContext("2d");if(e){e.clearRect(0,0,this.cobrowseCanvas.width,this.cobrowseCanvas.height);for(const n of((t=this.storeRef)==null?void 0:t.annotations)??[])this.drawStroke(n)}}bindCobrowsePointerEvents(){let e=!1,t=[];const n=r=>{const h=this.cobrowseCanvas.getBoundingClientRect(),w=h.width>0?(r.clientX-h.left)/h.width:0,d=h.height>0?(r.clientY-h.top)/h.height:0;return{x:Math.min(1,Math.max(0,w)),y:Math.min(1,Math.max(0,d))}},s=.006;this.cobrowseCanvas.addEventListener("pointerdown",r=>{this.cobrowseActive&&(e=!0,t=[n(r)],this.cobrowseCanvas.setPointerCapture(r.pointerId))}),this.cobrowseCanvas.addEventListener("pointermove",r=>{e&&(t.push(n(r)),this.redrawCobrowse(),this.drawStroke({points:t,color:this.cobrowseColor,width:s}))});const o=r=>{var h,w;if(e){e=!1,t.length>1&&((w=(h=this.h).onAnnotate)==null||w.call(h,{id:`an_${Date.now()}_${Math.random().toString(36).slice(2)}`,points:t,color:this.cobrowseColor,width:s})),t=[];try{this.cobrowseCanvas.releasePointerCapture(r.pointerId)}catch{}}};this.cobrowseCanvas.addEventListener("pointerup",o),this.cobrowseCanvas.addEventListener("pointercancel",o)}buildSubjectCard(e){if(this.subjectBuilt)return;const t=e.subject,n=this.cfg.subject,s=(t==null?void 0:t.title)??(n==null?void 0:n.title);if(!s)return;this.subjectBuilt=!0,this.subjectCard.replaceChildren(),this.subjectCard.append(c("div","ocw-subject-title",s)),n!=null&&n.subtitle&&this.subjectCard.append(c("div","ocw-subject-sub",n.subtitle));const o=c("div","ocw-tags");if(t)for(const[h,w]of Object.entries(t.fields))o.append(c("span","ocw-tag",`${h}: ${w}`));else for(const h of(n==null?void 0:n.tags)??[])o.append(c("span","ocw-tag",h));o.childNodes.length&&this.subjectCard.append(o);const r=(t==null?void 0:t.state)??(n==null?void 0:n.status);r&&(this.statusBadge.textContent=r,this.statusBadge.style.display="inline-flex")}chipEl(e){const t=c("button","ocw-chip",e.icon?`${e.icon} ${e.label}`:e.label);return t.dataset.actionId=e.id,t.addEventListener("click",async()=>{var n;e.confirm&&!await this.confirm(e.label)||((n=e.input)!=null&&n.length?this.openForm(e):this.h.onInvoke(e.id))}),t}confirm(e){return new Promise(t=>{const n=c("div","ocw-modal"),s=c("div","ocw-modal-card");s.append(c("div","ocw-modal-title",e)),s.append(c("div","ocw-modal-body",`Confirm “${e}”?`));const o=c("div","ocw-modal-actions"),r=c("button","ocw-modal-cancel","Cancel"),h=c("button","ocw-modal-ok","Confirm"),w=d=>{n.remove(),t(d)};r.addEventListener("click",()=>w(!1)),h.addEventListener("click",()=>w(!0)),n.addEventListener("click",d=>{d.target===n&&w(!1)}),o.append(r,h),s.append(o),n.append(s),this.root.append(n),h.focus()})}openForm(e){var h,w;this.formHost.replaceChildren();const t=c("div","ocw-form");t.append(c("div","ocw-form-title",e.icon?`${e.icon} ${e.label}`:e.label));const n=new Map;for(const d of e.input??[]){const b=c("label","ocw-form-row");if(b.append(c("span","ocw-form-lbl",d.label)),d.type==="select"&&((h=d.options)!=null&&h.length)){const x=c("select","ocw-form-input");d.required||x.append(c("option",void 0,"— select —"));for(const f of d.options){const p=c("option");p.value=f,p.textContent=f,x.append(p)}d.required&&(x.required=!0),b.append(x),n.set(d.name,x)}else{const x=c("input","ocw-form-input");x.type=d.type==="number"?"number":d.type==="date"?"datetime-local":"text",d.required&&(x.required=!0),b.append(x),n.set(d.name,x)}t.append(b)}const s=c("div","ocw-form-actions"),o=c("button","ocw-form-cancel","Cancel"),r=c("button","ocw-form-submit","Send");o.addEventListener("click",()=>this.formHost.replaceChildren()),r.addEventListener("click",()=>{const d={};for(const[b,x]of n){if(x.required&&!x.value){x.style.borderColor="#e5484d";return}d[b]=x.type==="number"?Number(x.value):x.value}this.formHost.replaceChildren(),this.h.onInvoke(e.id,d)}),s.append(o,r),t.append(s),this.formHost.append(t),(w=n.values().next().value)==null||w.focus()}messageEl(e,t){var x;if(e.senderRole==="system"){const f=c("div","ocw-sys");return f.textContent=e.deletedAt?"message deleted":we(e.content),f}const n=e.senderId===this.me,s=!!e.internal,o=c("div",`ocw-row ${s?"ocw-note mine":n?"mine":"theirs"} ${e.senderRole==="bot"?"ocw-bot":""}`);!n&&!s&&o.append(c("div","ocw-dot",e.senderRole==="bot"?"🤖":"🧑"));const r=c("div"),h=c("div","ocw-bubble-wrap");if(e.replyToId){const f=c("div","ocw-reply-to","↩ replying to a message");f.style.cssText="font-size:11px;color:var(--ocw-mut);margin-bottom:2px;font-style:italic",r.append(f)}const w=c("div","ocw-bubble");let d=null;if(e.deletedAt)w.append(c("span","ocw-deleted","message deleted"));else if(e.content.kind==="attachment"){const f=e.content;if((x=f.mime)!=null&&x.startsWith("image/")){const p=document.createElement("img");p.src=f.url,p.alt=f.name??"image",p.style.cssText="max-width:220px;max-height:160px;border-radius:10px;display:block;cursor:pointer",p.addEventListener("click",()=>window.open(f.url,"_blank")),w.append(p)}else{const p=document.createElement("a");p.href=f.url,p.target="_blank",p.rel="noopener",p.style.cssText="display:flex;align-items:center;gap:8px;color:inherit;text-decoration:none",p.append(c("span",void 0,"📄"),c("span",void 0,f.name??"file")),w.append(p)}}else if(e.content.kind==="appointment"){const f=e.content,p=c("div","ocw-appt");p.append(c("div","ocw-appt-title",`📅 ${f.title}`)),p.append(c("div","ocw-appt-time",new Date(f.startIso).toLocaleString()+" – "+new Date(f.endIso).toLocaleTimeString())),f.location&&p.append(c("div","ocw-appt-loc",`📍 ${f.location}`)),f.description&&p.append(c("div","ocw-appt-desc",f.description));const v=c("div","ocw-appt-links"),k=document.createElement("a");k.href=f.googleUrl,k.target="_blank",k.rel="noopener",k.className="ocw-appt-btn",k.textContent="📅 Add to Google Calendar";const g=document.createElement("a");g.href=f.icalUrl,g.download=`${f.title}.ics`,g.className="ocw-appt-btn ocw-appt-btn-sec",g.textContent="🍎 Apple / iCal",v.append(k,g),p.append(v),w.append(p)}else d=document.createTextNode(we(e.content)),w.append(d),e.editedAt&&w.append(c("span","ocw-edited","(edited)"));if(h.append(w),!n&&!s&&this.h.onTranslate&&e.content.kind==="text"&&!e.deletedAt&&e.seq>0&&d){const f=e.content.text;if(f.trim()){const p=c("button","ocw-translate-btn","🌐");p.type="button",p.title="Translate",p.addEventListener("click",v=>{if(v.stopPropagation(),this.showingTranslation.has(e.id)){this.showingTranslation.delete(e.id),d.textContent=f,p.textContent="🌐",p.title="Translate";return}const k=this.translationCache.get(e.id);if(k!==void 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U=c("button","ocw-form-submit","Save");U.style.cssText="margin-top:6px;padding:5px 14px;font-size:13px";const K=c("button","ocw-form-cancel","Cancel");K.style.cssText="margin-top:6px;padding:5px 10px;font-size:13px";const P=c("div");P.style.cssText="display:flex;gap:6px;justify-content:flex-end",P.append(K,U);const L=c("div");L.append(g,P),w.replaceChildren(L),g.focus(),g.select();const m=()=>w.replaceChildren(d??document.createTextNode(k));K.addEventListener("click",m),U.addEventListener("click",()=>{const I=g.value.trim();I&&I!==k&&this.h.onEdit(e.id,I),m()}),g.addEventListener("keydown",I=>{I.key==="Enter"&&!I.shiftKey&&(I.preventDefault(),U.click()),I.key==="Escape"&&m()})}),f.append(p)}if(this.h.onDelete){const p=c("button","del","🗑");p.title="Delete",p.addEventListener("click",v=>{v.stopPropagation(),this.h.onDelete(e.id)}),f.append(p)}h.append(f)}if(r.append(h),this.h.onReact&&!e.deletedAt&&e.seq>0){const 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