@paramms/chat-widget 1.0.15 → 1.0.16

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Files changed (7) hide show
  1. package/dist/index.js +189 -187
  2. package/dist/index.js.map +1 -1
  3. package/dist/protocol/entities.d.ts +8 -0
  4. package/dist/protocol/frames.d.ts +1 -0
  5. package/dist/react.js +158 -157
  6. package/dist/react.js.map +1 -1
  7. package/package.json +1 -1
package/dist/protocol/entities.d.ts CHANGED
@@ -80,6 +80,9 @@ export interface Conversation {
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  sentimentScore?: number;
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  /** Set once an SLA-breach escalation macro has fired, so it only fires once. */
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  slaEscalatedAt?: number;
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+ /** If set, the conversation is snoozed until this Unix ms timestamp.
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+ * Hidden from the inbox until the timestamp passes, then resurfaces. */
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+ snoozedUntil?: number;
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  /** Page URL where the widget was open when the conversation started. */
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  pageUrl?: string;
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  /** Browser tab title at conversation start — gives agents context. */
@@ -110,3 +113,8 @@ export interface Subject {
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  createdAt: number;
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  updatedAt: number;
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  }
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+ /** States in which a conversation is no longer "open": it's done with, so inbox
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+ * / proactive sweeps skip it and load balancing frees the assigned agent. The
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+ * single source of truth for "is this conversation finished?". */
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+ export declare const TERMINAL_STATES: ReadonlySet<string>;
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+ export declare function isTerminalState(state: string): boolean;
package/dist/protocol/frames.d.ts CHANGED
@@ -155,6 +155,7 @@ export type ServerFrame = {
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  conversationId: ConversationId;
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  userId: UserId;
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  isTyping: boolean;
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+ preview?: string;
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  } | {
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  type: 'reaction';
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  conversationId: ConversationId;
package/dist/react.js CHANGED
@@ -1,63 +1,63 @@
1
- import { jsxs as C, jsx as s, Fragment as D } from "react/jsx-runtime";
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+ import { jsxs as C, jsx as h, Fragment as D } from "react/jsx-runtime";
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  import { useState as M, useRef as v, useEffect as S } from "react";
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  import { mount as L } from "./index.js";
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  function Y({
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- url: x,
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- profileId: b,
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+ url: a,
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+ profileId: x,
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  userId: e,
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- userName: i,
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- userEmail: r,
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+ userName: r,
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+ userEmail: l,
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  userAvatar: o,
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- contextTitle: g,
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- contextSubtitle: y,
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+ contextTitle: w,
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+ contextSubtitle: b,
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  contextStatus: t,
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- subjectId: f,
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- accent: h,
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+ subjectId: p,
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+ accent: d,
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  launcher: n,
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- position: l,
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- quickReplies: c,
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- height: d = "100%",
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- i18n: p,
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- translateLang: u
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+ position: c,
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+ quickReplies: s,
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+ height: f = "100%",
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+ i18n: y,
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+ translateLang: i
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  }) {
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- const w = v(null), a = v(null);
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+ const g = v(null), u = v(null);
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  return S(() => {
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  var m;
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- if (w.current)
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- return (m = a.current) == null || m.close(), a.current = L({
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- el: w.current,
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- url: x,
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- profileId: b,
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- ...f ? { subjectId: f } : {},
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+ if (g.current)
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+ return (m = u.current) == null || m.close(), u.current = L({
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+ el: g.current,
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+ url: a,
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+ profileId: x,
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+ ...p ? { subjectId: p } : {},
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  ...e ? { token: e } : {},
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- ...e || i || r || o ? {
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+ ...e || r || l || o ? {
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  user: {
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- ...i ? { name: i } : {},
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- ...r ? { email: r } : {},
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+ ...r ? { name: r } : {},
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+ ...l ? { email: l } : {},
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  ...o ? { avatar: o } : {}
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  }
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  } : {},
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- ...g ? {
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+ ...w ? {
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  subject: {
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- title: g,
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- ...y ? { subtitle: y } : {},
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+ title: w,
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+ ...b ? { subtitle: b } : {},
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  ...t ? { status: t } : {}
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  }
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  } : {},
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- ...c ? { quickReplies: c } : {},
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- ...h ? { accent: h } : {},
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- ...u ? { translateLang: u } : {},
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- ...p ? { i18n: p } : {},
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- ...n ? { launcher: n, position: l ?? "bottom-right" } : {}
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+ ...s ? { quickReplies: s } : {},
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+ ...d ? { accent: d } : {},
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+ ...i ? { translateLang: i } : {},
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+ ...y ? { i18n: y } : {},
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+ ...n ? { launcher: n, position: c ?? "bottom-right" } : {}
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  }), () => {
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  var R;
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- (R = a.current) == null || R.close(), a.current = null;
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+ (R = u.current) == null || R.close(), u.current = null;
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  };
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- }, [x, b, f, e, i, r, h, n, l, u]), /* @__PURE__ */ s(
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+ }, [a, x, p, e, r, l, d, n, c, i]), /* @__PURE__ */ h(
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  "div",
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  {
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- ref: w,
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- style: n ? { width: 0, height: 0, overflow: "hidden" } : { width: "100%", height: d, minHeight: d === "100%" ? "480px" : void 0 }
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+ ref: g,
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+ style: n ? { width: 0, height: 0, overflow: "hidden" } : { width: "100%", height: f, minHeight: f === "100%" ? "480px" : void 0 }
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  }
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  );
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  }
@@ -67,108 +67,109 @@ const B = [
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  "What is your best price?"
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  ];
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  function A({
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- url: x,
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- profileId: b,
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+ url: a,
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+ profileId: x,
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  listingId: e,
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- listingTitle: i,
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- listingMeta: r,
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+ listingTitle: r,
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+ listingMeta: l,
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  listingPrice: o,
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- listingStatus: g,
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- userId: y,
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+ listingStatus: w,
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+ userId: b,
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  userName: t,
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- userEmail: f,
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- userAvatar: h,
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+ userEmail: p,
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+ userAvatar: d,
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  accent: n,
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- launcher: l,
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- position: c,
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- quickReplies: d,
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- height: p = "100%",
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- i18n: u,
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- translateLang: w
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+ launcher: c,
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+ position: s,
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+ quickReplies: f,
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+ height: y = "100%",
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+ i18n: i,
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+ translateLang: g
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  }) {
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- const a = v(null), m = v(null);
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+ const u = v(null), m = v(null);
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  return S(() => {
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  var R;
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- if (a.current)
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+ if (u.current)
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  return (R = m.current) == null || R.close(), m.current = L({
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- el: a.current,
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- url: x,
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- profileId: b,
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+ el: u.current,
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+ url: a,
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+ profileId: x,
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  ...e ? { subjectId: `listing_${e}` } : {},
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- ...y ? { token: y } : {},
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- ...y || t || f || h ? {
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+ ...b ? { token: b } : {},
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+ ...b || t || p || d ? {
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  user: {
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  ...t ? { name: t } : {},
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- ...f ? { email: f } : {},
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- ...h ? { avatar: h } : {},
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+ ...p ? { email: p } : {},
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+ ...d ? { avatar: d } : {},
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  ...e ? { meta: { listingId: e } } : {}
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  }
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  } : {},
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- ...i ? {
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+ ...r ? {
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  subject: {
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- title: i,
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- ...r ? { subtitle: r } : {},
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+ title: r,
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+ ...l ? { subtitle: l } : {},
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  ...o ? { tags: [`$${o.toLocaleString()}`] } : {},
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- ...g ? { status: g } : {}
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+ ...w ? { status: w } : {}
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  }
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  } : {},
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- quickReplies: d ?? B,
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+ quickReplies: f ?? B,
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  ...n ? { accent: n } : {},
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- ...w ? { translateLang: w } : {},
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- ...u ? { i18n: u } : {},
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- ...l ? { launcher: l, position: c ?? "bottom-right" } : {}
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+ ...g ? { translateLang: g } : {},
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+ ...i ? { i18n: i } : {},
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+ ...c ? { launcher: c, position: s ?? "bottom-right" } : {}
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  }), () => {
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  var W;
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  (W = m.current) == null || W.close(), m.current = null;
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  };
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- }, [x, b, e, y, t, f, n, l, c, w]), /* @__PURE__ */ s(
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+ }, [a, x, e, b, t, p, n, c, s, g]), /* @__PURE__ */ h(
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  "div",
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  {
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- ref: a,
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- style: l ? { width: 0, height: 0, overflow: "hidden" } : { width: "100%", height: p, minHeight: p === "100%" ? "480px" : void 0 }
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+ ref: u,
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+ style: c ? { width: 0, height: 0, overflow: "hidden" } : { width: "100%", height: y, minHeight: y === "100%" ? "480px" : void 0 }
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  }
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  );
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  }
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  function $({
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- url: x,
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- profileId: b,
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+ url: a,
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+ profileId: x,
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  userId: e,
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- userName: i,
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- userEmail: r,
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+ userName: r,
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+ userEmail: l,
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  accent: o,
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- height: g = "100%",
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- i18n: y
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+ height: w = "100%",
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+ i18n: b
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  }) {
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- const [t, f] = M(null), h = v(null), n = v(null), l = v(null), c = v(null);
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+ const [t, p] = M(null), d = v(null), n = v(null), c = v(null), s = v(null);
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  S(() => {
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- if (h.current)
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- return import("./chatlist.js").then(({ mountChatList: p }) => {
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- l.current = p({
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- el: h.current,
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- url: x,
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- profileId: b,
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- onSelect: (u) => f(u),
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- ...e ? { userId: e } : {},
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- ...o ? { accent: o } : {},
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- ...y ? { i18n: y } : {}
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- });
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- }), () => {
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- var p;
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- (p = l.current) == null || p.close(), l.current = null;
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- };
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- }, [x, b, e]), S(() => {
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- var p;
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+ if (!d.current) return;
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+ let y = !1;
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+ return import("./chatlist.js").then(({ mountChatList: i }) => {
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+ y || !d.current || (c.current = i({
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+ el: d.current,
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+ url: a,
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+ profileId: x,
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+ onSelect: (g) => p(g),
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+ ...e ? { userId: e } : {},
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+ ...o ? { accent: o } : {},
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+ ...b ? { i18n: b } : {}
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+ }));
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+ }), () => {
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+ var i;
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+ y = !0, (i = c.current) == null || i.close(), c.current = null;
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+ };
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+ }, [a, x, e]), S(() => {
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+ var y;
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  if (!(!n.current || !t))
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- return (p = c.current) == null || p.close(), c.current = L({
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+ return (y = s.current) == null || y.close(), s.current = L({
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  el: n.current,
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- url: x,
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- profileId: b,
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+ url: a,
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+ profileId: x,
166
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  ...t.subjectId ? { subjectId: t.subjectId } : {},
167
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  ...e ? { token: e } : {},
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- ...e || i || r ? {
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+ ...e || r || l ? {
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  user: {
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- ...i ? { name: i } : {},
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- ...r ? { email: r } : {}
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+ ...r ? { name: r } : {},
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+ ...l ? { email: l } : {}
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  }
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  } : {},
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  ...t.subjectTitle ? {
@@ -179,65 +180,65 @@ function $({
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  } : {},
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  ...o ? { accent: o } : {}
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  }), () => {
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- var u;
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- (u = c.current) == null || u.close(), c.current = null;
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+ var i;
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+ (i = s.current) == null || i.close(), s.current = null;
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  };
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  }, [t == null ? void 0 : t.id]);
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- const d = typeof window < "u" && window.innerWidth < 768;
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- return /* @__PURE__ */ C("div", { style: { display: "flex", width: "100%", height: g, minHeight: "400px", overflow: "hidden" }, children: [
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- /* @__PURE__ */ s("div", { style: {
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- width: d ? "100%" : "360px",
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- flex: d && t ? "none" : void 0,
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- display: d && t ? "none" : "flex",
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+ const f = typeof window < "u" && window.innerWidth < 768;
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+ return /* @__PURE__ */ C("div", { style: { display: "flex", width: "100%", height: w, minHeight: "400px", overflow: "hidden" }, children: [
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+ /* @__PURE__ */ h("div", { style: {
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+ width: f ? "100%" : "360px",
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+ flex: f && t ? "none" : void 0,
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+ display: f && t ? "none" : "flex",
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  flexDirection: "column",
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- borderRight: d ? "none" : "1px solid #e8eaed",
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+ borderRight: f ? "none" : "1px solid #e8eaed",
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  minWidth: 0
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- }, children: /* @__PURE__ */ s("div", { ref: h, style: { width: "100%", height: "100%" } }) }),
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+ }, children: /* @__PURE__ */ h("div", { ref: d, style: { width: "100%", height: "100%" } }) }),
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  t ? /* @__PURE__ */ C("div", { style: { flex: 1, display: "flex", flexDirection: "column", minWidth: 0, position: "relative" }, children: [
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- d && /* @__PURE__ */ s(
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+ f && /* @__PURE__ */ h(
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  "button",
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  {
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- onClick: () => f(null),
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+ onClick: () => p(null),
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  style: { position: "absolute", top: 12, left: 12, zIndex: 10, background: "none", border: "none", fontSize: 22, cursor: "pointer", color: "#1c1b1a" },
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  children: "←"
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  }
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  ),
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- /* @__PURE__ */ s("div", { ref: n, style: { width: "100%", height: "100%" } })
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- ] }) : /* @__PURE__ */ s("div", { style: { flex: 1, display: d ? "none" : "flex", alignItems: "center", justifyContent: "center", color: "#9b9690", fontSize: 14 }, children: "Select a conversation" })
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+ /* @__PURE__ */ h("div", { ref: n, style: { width: "100%", height: "100%" } })
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+ ] }) : /* @__PURE__ */ h("div", { style: { flex: 1, display: f ? "none" : "flex", alignItems: "center", justifyContent: "center", color: "#9b9690", fontSize: 14 }, children: "Select a conversation" })
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  ] });
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  }
209
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  function K({
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- url: x,
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- profileId: b,
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+ url: a,
212
+ profileId: x,
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  userId: e,
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- userName: i,
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- userEmail: r,
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+ userName: r,
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+ userEmail: l,
215
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  accent: o = "#4F63F5",
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- floating: g = !0,
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- position: y = "bottom-right",
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+ floating: w = !0,
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+ position: b = "bottom-right",
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  label: t,
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- panelWidth: f,
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- panelHeight: h = "600px"
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+ panelWidth: p,
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+ panelHeight: d = "600px"
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222
  }) {
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- const [n, l] = M(!1), c = v(null), d = y === "bottom-right", u = t ?? (g ? "💬" : "Messages");
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+ const [n, c] = M(!1), s = v(null), f = b === "bottom-right", i = t ?? (w ? "💬" : "Messages");
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  if (S(() => {
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  const k = (z) => {
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- z.key === "Escape" && l(!1);
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+ z.key === "Escape" && c(!1);
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  };
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  return document.addEventListener("keydown", k), () => document.removeEventListener("keydown", k);
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- }, []), g) {
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- const k = typeof window < "u" && window.innerWidth < 480, z = k ? "100vw" : f ?? "420px", H = k ? "100dvh" : h;
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+ }, []), w) {
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+ const k = typeof window < "u" && window.innerWidth < 480, z = k ? "100vw" : p ?? "420px", H = k ? "100dvh" : d;
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  return /* @__PURE__ */ C("div", { style: {
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  position: "fixed",
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- [d ? "right" : "left"]: "20px",
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+ [f ? "right" : "left"]: "20px",
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  bottom: "20px",
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  zIndex: 9999,
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  display: "flex",
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  flexDirection: "column",
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- alignItems: d ? "flex-end" : "flex-start",
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+ alignItems: f ? "flex-end" : "flex-start",
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  gap: "12px"
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  }, children: [
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- /* @__PURE__ */ s("div", { style: {
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+ /* @__PURE__ */ h("div", { style: {
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  width: z,
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  height: H,
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  borderRadius: k ? "0" : "16px",
@@ -246,25 +247,25 @@ function K({
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  background: "#fff",
247
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  display: n ? "flex" : "none",
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  flexDirection: "column",
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- transformOrigin: `bottom ${d ? "right" : "left"}`,
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+ transformOrigin: `bottom ${f ? "right" : "left"}`,
250
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  animation: n ? "ocl-pop-in .18s ease" : "none"
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- }, children: /* @__PURE__ */ s(
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+ }, children: /* @__PURE__ */ h(
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  $,
253
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  {
254
- url: x,
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- profileId: b,
255
+ url: a,
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+ profileId: x,
256
257
  ...e ? { userId: e } : {},
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- ...i ? { userName: i } : {},
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- ...r ? { userEmail: r } : {},
258
+ ...r ? { userName: r } : {},
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+ ...l ? { userEmail: l } : {},
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  accent: o,
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  height: "100%"
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  }
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  ) }),
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- /* @__PURE__ */ s(
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+ /* @__PURE__ */ h(
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  "button",
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  {
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- ref: c,
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- onClick: () => l((j) => !j),
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+ ref: s,
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+ onClick: () => c((j) => !j),
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  style: {
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  width: "56px",
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  height: "56px",
@@ -284,20 +285,20 @@ function K({
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  onMouseLeave: (j) => {
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  j.target.style.transform = "scale(1)";
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  },
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- children: n ? "✕" : u
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+ children: n ? "✕" : i
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  }
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  ),
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- /* @__PURE__ */ s("style", { children: "@keyframes ocl-pop-in { from { opacity:0; transform:scale(.95) } to { opacity:1; transform:scale(1) } }" })
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  ] });
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- const w = f ?? "420px", [a, m] = M(null), R = () => {
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+ const g = p ?? "420px", [u, m] = M(null), R = () => {
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  return /* @__PURE__ */ C(D, { children: [
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  /* @__PURE__ */ C(
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  "button",
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  onClick: R,
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  style: {
303
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@@ -315,43 +316,43 @@ function K({
315
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  },
316
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  children: [
317
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  "💬 ",
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- u
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+ i
319
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320
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- n && a && /* @__PURE__ */ C(D, { children: [
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- /* @__PURE__ */ s(
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324
+ /* @__PURE__ */ h(
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  "div",
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  {
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- onClick: () => l(!1),
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+ onClick: () => c(!1),
327
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328
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  }
329
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  ),
330
- /* @__PURE__ */ s("div", { style: {
331
+ /* @__PURE__ */ h("div", { style: {
331
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  position: "fixed",
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333
  top: W,
333
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  right: F,
334
- width: w,
335
- height: h,
335
+ width: g,
336
+ height: d,
336
337
  borderRadius: "16px",
337
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  overflow: "hidden",
338
339
  boxShadow: "0 8px 40px rgba(0,0,0,.2)",
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  background: "#fff",
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  zIndex: 9999,
341
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  animation: "ocl-slide-in .18s ease"
342
- }, children: /* @__PURE__ */ s(
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+ }, children: /* @__PURE__ */ h(
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  $,
344
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  {
345
- url: x,
346
- profileId: b,
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+ url: a,
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+ profileId: x,
347
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  ...e ? { userId: e } : {},
348
- ...i ? { userName: i } : {},
349
- ...r ? { userEmail: r } : {},
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+ ...r ? { userName: r } : {},
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+ ...l ? { userEmail: l } : {},
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  accent: o,
351
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  height: "100%"
352
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  }
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  ) }),
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- /* @__PURE__ */ s("style", { children: "@keyframes ocl-slide-in { from { opacity:0; transform:translateY(-8px) } to { opacity:1; transform:translateY(0) } }" })
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+ /* @__PURE__ */ h("style", { children: "@keyframes ocl-slide-in { from { opacity:0; transform:translateY(-8px) } to { opacity:1; transform:translateY(0) } }" })
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  ] })
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  ] });
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  }