@panaversity/ksor 0.0.20 → 0.0.22

package/templates/scaffold/knowledge/what-is-a-ksor.md

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+---
+title: What a Knowledge System of Record is
+description: The authoritative, governed knowledge layer humans, agents and software operate from.
+status: approved
+owner: Product
+order: 1
+effective: 2026-08-22
+provenance:
+  - KSoR README, "What Is a Knowledge System of Record?"
+---
+
+A traditional system of record establishes what is true about the current state
+of a business: the ledger is authoritative for transactions, the HRIS for
+employee records. When a spreadsheet disagrees with the ledger, the ledger wins.
+
+A Knowledge System of Record establishes something else — what the organization
+knows and how it should operate. Which policies apply, which thresholds are
+approved, what a term means here, and what to do when the answer is not known.
+
+## The problem it solves
+
+That knowledge is usually scattered across wikis, decks, PDFs, prompts and
+someone's memory, with no authoritative answer to the question an agent has to
+ask: which knowledge should I trust?
+
+### Why an assistant cannot answer that question
+
+An assistant answers from everything it has ever read, which is exactly why it
+cannot tell you which of its sentences were checked. Businesses have had a
+system of record for decades. AI never did.
+
+## What this record settles, and what it does not
+
+It settles which copy governs. Every answer traces to a document here, and that
+document names who stands behind it and when it took effect.
+
+It does not settle whether that document is right. Provenance proves who said
+what, and when — the judgement of whether a source is any good is a separate
+matter, and this record never claims otherwise.