@palerock/exam-qa 1.0.6-patch2 → 1.0.6-patch4

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@@ -3,124 +3,537 @@
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  "category": "Salesforce Admin 201",
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  "questions": [
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  {
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- "describe": "You can not use the browser's print function to print reports.A) TrueB) False",
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- "answerOptions": []
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+ "describe": "You can not use the browser's print function to print reports.",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "True"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "False"
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+ }
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+ ]
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  },
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  {
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- "describe": "This helps you manage the complete lifecycle of customer service,from logging cases to suggesting anddelivering solutions across multiple channels, including Web self-service and live agent supportA) IdeasB) CommunityC) None of the AboveD) Sales CloudE) Service Cloud2F) Sales Cloud2",
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- "answerOptions": []
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+ "describe": "This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and\ndelivering solutions across multiple channels, including Web self-service and live agent support",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Ideas"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Community"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "None of the Above"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Sales Cloud"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Service Cloud2"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Sales Cloud2"
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+ }
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+ ]
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  },
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  {
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- "describe": "How many workflow rules can you create per entity?A) 25B)50C) 10",
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- "answerOptions": []
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+ "describe": "How many workflow rules can you create per entity?",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "25"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "50"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "10"
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+ }
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+ ]
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  },
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  {
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- "describe": "What is the default report format for new reports created in report builder?A) SummaryB) TabularC) Matrix",
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- "answerOptions": []
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+ "describe": "What is the default report format for new reports created in report builder?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Summary"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Tabular"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Matrix"
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+ }
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+ ]
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  },
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  {
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- "describe": "Which of the following is part of the Sales Cloud 2.*Choose 4 answers.*A) Accounts and ContactsB) CasesC) Marketing and LeadsD) SolutionsE) Content LibraryF) Opportunities and Quotes",
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- "answerOptions": []
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+ "describe": "Which of the following is part of the Sales Cloud 2.\n*Choose 4 answers.*",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Accounts and Contacts"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Cases"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Marketing and Leads"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Solutions"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Content Library"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Opportunities and Quotes"
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+ }
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+ ]
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  },
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  {
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- "describe": "Universal Containers wants to capture the invoice number and account credit score for billing cases. How would an administrator accomplish this?*Choose 2 answers*a) Create a validation rule.b) Create a support process.c) Create custom fieldsd) Create a page layout.",
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+ "describe": "Universal Containers wants to capture the invoice number and account credit score for billing cases. How would an administrator accomplish this?\n*Choose 2 answers*",
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  "answerOptions": []
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  },
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  {
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- "describe": "Universal Containers wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record.How should the system administrator meet these requirements.*Choose 2 answers*A) Create a lookup relationship field on the survey objectB) Add the account related list to the survey page layoutC) Add the survey related list to the account page layout.D) Create a lookup relationship field on the account object.",
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- "answerOptions": []
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+ "describe": "Universal Containers wants to create a custom object to capture account survey data. Users must be able to select an account from the survey record. Users also need the ability to view related surveys on the account record.\nHow should the system administrator meet these requirements.\n*Choose 2 answers*",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Create a lookup relationship field on the survey object"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Add the account related list to the survey page layout"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Add the survey related list to the account page layout."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Create a lookup relationship field on the account object."
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+ }
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+ ]
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  },
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  {
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- "describe": "What option is available when scheduling a dashboard refresh?*Choose 2 answers*a) Schedule the dashboard to refresh in different time zones.b) View and remove a scheduled dashboard refresh.c) Define refresh times for specific dashboard components.d) Send a refresh notification to users with access to the dashboard.",
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+ "describe": "What option is available when scheduling a dashboard refresh?\n*Choose 2 answers*",
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  "answerOptions": []
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  },
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  {
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- "describe": "Which chart type can be used to display summary values from two different levels of grouping in a report?*Choose 2 answers*A) Stacked bar chartB) Grouped line chartC) Donut ChartD) Funnel chart",
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- "answerOptions": []
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+ "describe": "Which chart type can be used to display summary values from two different levels of grouping in a report?\n*Choose 2 answers*",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Stacked bar chart"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Grouped line chart"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Donut Chart"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Funnel chart"
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+ }
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+ ]
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  },
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  {
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- "describe": "Criteria-based sharing rules can be created for which objects?*Choose 3 answers*a) OpportunitiesB) ContactsC) AccountsD) UsersE) Campaign Members",
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- "answerOptions": []
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+ "describe": "Criteria-based sharing rules can be created for which objects?\n*Choose 3 answers*",
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+ "answerOptions": [
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+ null,
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+ {
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+ "isRight": true,
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+ "describe": "Contacts"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Accounts"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Users"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Campaign Members"
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+ }
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+ ]
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  },
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  {
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- "describe": "What will occur when a system administrator creates a dynamic dashboard?a) The data displayed varies based on the user viewing the dashboardb) The dashboard component resize based on the device used to view the c) The dashboard automatically sends an email when the underlying data.d) The dashboard refreshes automatically whenever the underlying data",
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+ "describe": "What will occur when a system administrator creates a dynamic dashboard?",
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  "answerOptions": []
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  },
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  {
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- "describe": "Which feature license can be assigned to a user record in salesforce?*Choose 2 answers*a) Opportunity userb) Console userc) Service cloud userd) Knowledge user",
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+ "describe": "Which feature license can be assigned to a user record in salesforce?\n*Choose 2 answers*",
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  "answerOptions": []
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  },
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  {
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- "describe": "A sales user in Universal containers has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the stage change?*Choose 2 answers*A) Sales quota.B) Forecast categoryC) Account ratingD) Probability",
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- "answerOptions": []
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+ "describe": "A sales user in Universal containers has updated the opportunity stage for an opportunity in the pipeline. What may be updated as a result of the stage change?\n*Choose 2 answers*",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Sales quota."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Forecast category"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Account rating"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Probability"
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+ }
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+ ]
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  },
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  {
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- "describe": "Sales management at Universal Containers needs to display the information listed below on each account record. 1. Amount of all closed won opportunities2. Amount of all open opportunitiesWhich feature should a system admin use to meet the requirement?A) Cross object formulaB) Calculated columns in the related list.C) Roll-up summary field.D) Workflow rules with field update",
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- "answerOptions": []
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+ "describe": "Sales management at Universal Containers needs to display the information listed below on each account record.\n1. Amount of all closed won opportunities\n2. Amount of all open opportunities\nWhich feature should a system admin use to meet the requirement?",
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+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "Cross object formula"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Calculated columns in the related list."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Roll-up summary field."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Workflow rules with field update"
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+ }
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+ ]
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  },
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  {
62
- "describe": "What is a capability of Salesforce Knowledge?*Choose 2 answers:*A) Knowledge automatically creates a solution for each new articleB) Knowledge uses data categories and roles to make articles visible to specific usersC) Knowledge only allows a single article type across all data categoriesD) Knowledge allows an organization to share articles with partner portal users",
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- "answerOptions": []
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+ "describe": "What is a capability of Salesforce Knowledge?\n*Choose 2 answers:*",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Knowledge automatically creates a solution for each new article"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Knowledge uses data categories and roles to make articles visible to specific users"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Knowledge only allows a single article type across all data categories"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Knowledge allows an organization to share articles with partner portal users"
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+ }
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+ ]
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  },
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  {
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- "describe": "What item appears in a user's My Unresolved items after synchronisation using Salesforce for outlook?*Choose 2 answers*A) Notes not associated to a record.B) Emails not associated to a record.C) Contacts not assigned to an accountD) Cases not assigned to a contact",
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- "answerOptions": []
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+ "describe": "What item appears in a user's My Unresolved items after synchronisation using Salesforce for outlook?\n*Choose 2 answers*",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Notes not associated to a record."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Emails not associated to a record."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Contacts not assigned to an account"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Cases not assigned to a contact"
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+ }
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+ ]
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  },
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  {
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- "describe": "What should be considered when configuring the lead conversion process?*Choose 2 answers*A) Roll-up summary lead field can be mapped to custom contact fields.B) Standard lead fields are automatically converted to account, contact and opportunity fields.C) Custom lead fields can be mapped to account, contact and opportunity fields.D) Custom lead fields can be mapped to custom object field",
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- "answerOptions": []
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+ "describe": "What should be considered when configuring the lead conversion process?\n*Choose 2 answers*",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Roll-up summary lead field can be mapped to custom contact fields."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Standard lead fields are automatically converted to account, contact and opportunity fields."
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "Custom lead fields can be mapped to account, contact and opportunity fields."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Custom lead fields can be mapped to custom object field"
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+ }
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+ ]
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  },
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  {
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- "describe": "Universal Containers requires that its Salesforce account data, including attachments, be backed up weekly. Which tool should a system administrator use to accomplish this?A) Account report exportB) data export serviceC) Account analytic snapshotD) Data loader",
75
- "answerOptions": []
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+ "describe": "Universal Containers requires that its Salesforce account data, including attachments, be backed up weekly. Which tool should a system administrator use to accomplish this?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "Account report export"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "data export service"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Account analytic snapshot"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "Data loader"
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+ }
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+ ]
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  },
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  {
78
- "describe": "A user profile has login hour restrictions set to Monday through Friday 8:00 AM to 5:00 Pm. It is Tuesday and the user has logged in at 4:30PM and it is now 5:01PM Which behaviour of the application should the user expect? A) The user will be able to continue working and start new sessions.B) The user will be logged out and any unsaved work-in-progress will be savedC) The user will be able to continue working, but will not be unable to start a new sessions.D) The user will be logged out and any unsaved work-in-progress will be lost",
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- "answerOptions": []
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+ "describe": "A user profile has login hour restrictions set to Monday through Friday 8:00 AM to 5:00 Pm. It is Tuesday and the user has logged in at 4:30PM and it is now 5:01PM Which behaviour of the application should the user expect?",
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+ "answerOptions": [
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+ {
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+ "isRight": false,
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+ "describe": "The user will be able to continue working and start new sessions."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "The user will be logged out and any unsaved work-in-progress will be saved"
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+ },
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+ {
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+ "isRight": true,
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+ "describe": "The user will be able to continue working, but will not be unable to start a new sessions."
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "The user will be logged out and any unsaved work-in-progress will be lost"
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+ }
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+ ]
80
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  },
81
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  {
82
- "describe": "What will occur when a system administrator creates a dynamic dashboard?A) The data displayed varies based on the user viewing the dashboardB) The dashboard component resize based on the device used to view the C)The dashboard automatically sends an email when the underlying data.D)The dashboard refreshes automatically whenever the underlying data",
83
- "answerOptions": []
338
+ "describe": "What will occur when a system administrator creates a dynamic dashboard?",
339
+ "answerOptions": [
340
+ {
341
+ "isRight": true,
342
+ "describe": "The data displayed varies based on the user viewing the dashboard"
343
+ },
344
+ {
345
+ "isRight": false,
346
+ "describe": "The dashboard component resize based on the device used to view the"
347
+ },
348
+ {
349
+ "isRight": false,
350
+ "describe": "The dashboard automatically sends an email when the underlying data."
351
+ },
352
+ {
353
+ "isRight": false,
354
+ "describe": "The dashboard refreshes automatically whenever the underlying data"
355
+ }
356
+ ]
84
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  },
85
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  {
86
- "describe": "What can a marketing user do using the Manage Members button on a campaign record?*Choose 2 answers*a) Create a custom report including all campaign membersb) Import new leads and associate them with the campaignc) Associate existing opportunities with the campaign d) Associate existing contacts with the campaign",
359
+ "describe": "What can a marketing user do using the Manage Members button on a campaign record?\n*Choose 2 answers*",
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  "answerOptions": []
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  },
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  {
90
- "describe": "A universal containers has a private sharing model in which regional sales managers can view and edit opportunities in only their own regions. For reporting purposes they additionally need read only access to opportunities in other regions. What permission can a system administrator enable to meet this requirement in the regional sales managers custom profiles?A) \"View all\" for Opportunities B) \"Visible\" for the sales appC) \"View all Data\"D) \"Read\" for opportunities.",
91
- "answerOptions": []
363
+ "describe": "A universal containers has a private sharing model in which regional sales managers can view and edit opportunities in only their own regions. For reporting purposes they additionally need read only access to opportunities in other regions.\nWhat permission can a system administrator enable to meet this requirement in the regional sales managers custom profiles?",
364
+ "answerOptions": [
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+ {
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+ "isRight": true,
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+ "describe": "\"View all\" for Opportunities"
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "\"Visible\" for the sales app"
372
+ },
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+ {
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+ "isRight": false,
375
+ "describe": "\"View all Data\""
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+ },
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+ {
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+ "isRight": false,
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+ "describe": "\"Read\" for opportunities."
380
+ }
381
+ ]
92
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  },
93
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  {
94
- "describe": "What can users do with Mobile Lite?*Choose 2 answers*A) View campaigns and manage campaign members.B) View, create, edit and delete accounts, contacts and opportunities.C) View, create, edit and delete custom objects.D) Search for records that were not previously downloaded to a mobile device",
95
- "answerOptions": []
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+ "describe": "What can users do with Mobile Lite?\n*Choose 2 answers*",
385
+ "answerOptions": [
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+ {
387
+ "isRight": false,
388
+ "describe": "View campaigns and manage campaign members."
389
+ },
390
+ {
391
+ "isRight": true,
392
+ "describe": "View, create, edit and delete accounts, contacts and opportunities."
393
+ },
394
+ {
395
+ "isRight": false,
396
+ "describe": "View, create, edit and delete custom objects."
397
+ },
398
+ {
399
+ "isRight": true,
400
+ "describe": "Search for records that were not previously downloaded to a mobile device"
401
+ }
402
+ ]
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  },
97
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  {
98
- "describe": "Which component can be included in a custom home page layout?*Choose 3 answers*A) Analytic snapshotsB) Pending approval listC) Messages and alertsD) Trending Chatter topics.E) Dashboards components.",
99
- "answerOptions": []
405
+ "describe": "Which component can be included in a custom home page layout?\n*Choose 3 answers*",
406
+ "answerOptions": [
407
+ {
408
+ "isRight": false,
409
+ "describe": "Analytic snapshots"
410
+ },
411
+ {
412
+ "isRight": true,
413
+ "describe": "Pending approval list"
414
+ },
415
+ {
416
+ "isRight": true,
417
+ "describe": "Messages and alerts"
418
+ },
419
+ {
420
+ "isRight": false,
421
+ "describe": "Trending Chatter topics."
422
+ },
423
+ {
424
+ "isRight": true,
425
+ "describe": "Dashboards components."
426
+ }
427
+ ]
100
428
  },
101
429
  {
102
- "describe": "How can Knowledge articles be used?*Choose 2 answers*A) To display salesforce answersB) To resolve customer casesC) To display Salesforce solutionsD) To display customer self service",
103
- "answerOptions": []
430
+ "describe": "How can Knowledge articles be used?\n*Choose 2 answers*",
431
+ "answerOptions": [
432
+ {
433
+ "isRight": false,
434
+ "describe": "To display salesforce answers"
435
+ },
436
+ {
437
+ "isRight": true,
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+ "describe": "To resolve customer cases"
439
+ },
440
+ {
441
+ "isRight": false,
442
+ "describe": "To display Salesforce solutions"
443
+ },
444
+ {
445
+ "isRight": true,
446
+ "describe": "To display customer self service"
447
+ }
448
+ ]
104
449
  },
105
450
  {
106
- "describe": "The marketing team at Universal Containers wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead.A) create a single email template and use the translation workbench to translate and send the appropriate template ?B) create an email template for each language and an auto response rule to send the appropriate template?C) create an email template for each language and an assignment rule to send the appropriate template ?D) create an email template for each language and a workflow alert to send the appropriate template",
107
- "answerOptions": []
451
+ "describe": "The marketing team at Universal Containers wants to send an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead.",
452
+ "answerOptions": [
453
+ {
454
+ "isRight": false,
455
+ "describe": "create a single email template and use the translation workbench to translate and send the appropriate template ?"
456
+ },
457
+ {
458
+ "isRight": true,
459
+ "describe": "create an email template for each language and an auto response rule to send the appropriate template?"
460
+ },
461
+ {
462
+ "isRight": false,
463
+ "describe": "create an email template for each language and an assignment rule to send the appropriate template ?"
464
+ },
465
+ {
466
+ "isRight": false,
467
+ "describe": "create an email template for each language and a workflow alert to send the appropriate template"
468
+ }
469
+ ]
108
470
  },
109
471
  {
110
- "describe": "A system administrator at Universal containers needs to prevent sales representatives from editing fields on an opportunity once the opportunity has been moved to a closed stage.*Choose 2 answers.*A)record types and read-only page layoutsB) formula fieldsC) data validation rulesD) workflow approvals",
111
- "answerOptions": []
472
+ "describe": "A system administrator at Universal containers needs to prevent sales representatives from editing fields on an opportunity once the opportunity has been moved to a closed stage.\n*Choose 2 answers.*",
473
+ "answerOptions": [
474
+ {
475
+ "isRight": true,
476
+ "describe": "record types and read-only page layouts"
477
+ },
478
+ {
479
+ "isRight": false,
480
+ "describe": "formula fields"
481
+ },
482
+ {
483
+ "isRight": true,
484
+ "describe": "data validation rules"
485
+ },
486
+ {
487
+ "isRight": false,
488
+ "describe": "workflow approvals"
489
+ }
490
+ ]
112
491
  },
113
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  {
114
- "describe": "When the multiple currencies feature is enabled, which currency is used as the basics for all currency conversion rates?A) Personal currencyB) Corporate currencyC) Record currencyD) Active currency",
115
- "answerOptions": []
493
+ "describe": "When the multiple currencies feature is enabled, which currency is used as the basics for all currency conversion rates?",
494
+ "answerOptions": [
495
+ {
496
+ "isRight": false,
497
+ "describe": "Personal currency"
498
+ },
499
+ {
500
+ "isRight": true,
501
+ "describe": "Corporate currency"
502
+ },
503
+ {
504
+ "isRight": false,
505
+ "describe": "Record currency"
506
+ },
507
+ {
508
+ "isRight": false,
509
+ "describe": "Active currency"
510
+ }
511
+ ]
116
512
  },
117
513
  {
118
- "describe": "A marketing user needs to create a new campaign, but the New Button is NOT visible from the campaign home page. The system administrator has verified that the user has the \"Create\" profile permission for the campaign object. How should the system admin resolve the issue?a) Grand the user \"Read\" profile permissions for the campaign object.b) Select the Marketing User Check box in the User recordc) Select the \"Manage Campaign\" profile permissions.d) Add the New Button to the page layout using the page layout editor.",
514
+ "describe": "A marketing user needs to create a new campaign, but the New Button is NOT visible from the campaign home page. The system administrator has verified that the user has the \"Create\" profile permission for the campaign object.\nHow should the system admin resolve the issue?",
119
515
  "answerOptions": []
120
516
  },
121
517
  {
122
- "describe": "When are validation rules applied when using Salesforce for Outlook?A) Every time a record is saved B) Every time a record is updatedC) Every time a user view's a recordD) Every time data is synchronised with the server.",
123
- "answerOptions": []
518
+ "describe": "When are validation rules applied when using Salesforce for Outlook?",
519
+ "answerOptions": [
520
+ {
521
+ "isRight": false,
522
+ "describe": "Every time a record is saved"
523
+ },
524
+ {
525
+ "isRight": false,
526
+ "describe": "Every time a record is updated"
527
+ },
528
+ {
529
+ "isRight": false,
530
+ "describe": "Every time a user view's a record"
531
+ },
532
+ {
533
+ "isRight": true,
534
+ "describe": "Every time data is synchronised with the server."
535
+ }
536
+ ]
124
537
  }
125
538
  ]
126
539
  }