@palerock/exam-qa 1.0.1 → 1.0.4

package/lib-json/Salesforce-Sales-Cloud-Certification(81)-[Set-1].json

@@ -0,0 +1,305 @@
+{
+  "title": "Salesforce-Sales-Cloud-Certification(81)-[Set-1]",
+  "category": "Salesforce Sales Cloud",
+  "questions": [
+    {
+      "describe": "Think about he metrics that UP will use to measure the success of the Sales Cloud implementation. How would you design a solution to measure success for UP?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Create an analytic snapshot for standard reports"
+        },
+        {
+          "isRight": false,
+          "describe": "Customize the Measure Success standard report"
+        },
+        {
+          "isRight": false,
+          "describe": "Create a dashboard based on standard reports"
+        },
+        {
+          "isRight": true,
+          "describe": "Download and customize a user adoption dashboard from the AppExchange."
+        }
+      ]
+    },
+    {
+      "describe": "Think about UP's biggest pain points around leads. What would you recommend to improve the quality of leads passed from marketing to sales? (2 opt)",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Create a workflow rule to send email alerts to the sales manager."
+        },
+        {
+          "isRight": true,
+          "describe": "Create custom fields to capture critical lead information."
+        },
+        {
+          "isRight": true,
+          "describe": "Implement validation rules for leads."
+        },
+        {
+          "isRight": false,
+          "describe": "Create web-to-lead auto-response rules."
+        }
+      ]
+    },
+    {
+      "describe": "Think about the data access requirements for leads. UP wants all sales and marketing users to be able to see all leads, but only the Marketing Specialist should be able to create and modify lead data. What organization-wide defaults would you use for the Lead object to meet this requirement.",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Private"
+        },
+        {
+          "isRight": true,
+          "describe": "Public Read-Only"
+        },
+        {
+          "isRight": false,
+          "describe": "Public Read-Write"
+        },
+        {
+          "isRight": false,
+          "describe": "Public Read/Write Transfer"
+        }
+      ]
+    },
+    {
+      "describe": "Think about the lead process at UP. How would you design a solution to support their process. (2 opt)",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "Use lead status to capture if the lead is contacted, open, qualified, of unqualified."
+        },
+        {
+          "isRight": true,
+          "describe": "Use a workflow rule to automatically assign follow-up tasks for open leads."
+        },
+        {
+          "isRight": false,
+          "describe": "Create an approval process for each stage in the lead process."
+        },
+        {
+          "isRight": false,
+          "describe": "Create different lead processes for each line of business."
+        }
+      ]
+    },
+    {
+      "describe": "You can track Assets through Accounts, Contacts, Products, or Cases.",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "True"
+        },
+        {
+          "isRight": false,
+          "describe": "False"
+        }
+      ]
+    },
+    {
+      "describe": "You can track only Assets sold by your company.",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "True"
+        },
+        {
+          "isRight": true,
+          "describe": "False"
+        }
+      ]
+    },
+    {
+      "describe": "Which of the following statements about Standard and Custom Price Books are accurate? (2 opt)",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "A Standard Price Book includes a master list of all Products with their associated Standard Prices."
+        },
+        {
+          "isRight": false,
+          "describe": "A Custom Price Book includes a master list of all Products with their associated Custom Prices."
+        },
+        {
+          "isRight": true,
+          "describe": "A Custom Price Book is a subset of the Products listed in the Standard Price Book."
+        }
+      ]
+    },
+    {
+      "describe": "There are four steps to managing Products and Price Books. Can you put the steps in order?\n1. Create Product\n2. Create Custom Price Book\n3. Defined Standard Price\n4. Set List Price",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "1, 2, 3, 4"
+        },
+        {
+          "isRight": false,
+          "describe": "4, 1, 2, 3"
+        },
+        {
+          "isRight": false,
+          "describe": "2, 1, 4, 2"
+        },
+        {
+          "isRight": true,
+          "describe": "1, 3, 2, 4"
+        }
+      ]
+    },
+    {
+      "describe": "Your organization sells a product that requires your customers to pay all at once but receive the product in increments. What should be your first step in setting up Product schedules?",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "Enable creation of Quantity Schedules"
+        },
+        {
+          "isRight": false,
+          "describe": "Enable creation of Revenue Schedules"
+        },
+        {
+          "isRight": false,
+          "describe": "Set up default Quantity schedules for Products"
+        },
+        {
+          "isRight": false,
+          "describe": "Set up default Revenue schedules for Products"
+        }
+      ]
+    },
+    {
+      "describe": "In addition to setting the standard price, what must you also do in order to add a Product to a Custom Price Book?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Enter a Product Code"
+        },
+        {
+          "isRight": false,
+          "describe": "Enter a Product Description"
+        },
+        {
+          "isRight": true,
+          "describe": "Check the Active checkbox"
+        },
+        {
+          "isRight": false,
+          "describe": "Select a Product Family"
+        }
+      ]
+    },
+    {
+      "describe": "Which of these steps should take place before setting a List Price for a Product? (2 opt)",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Update all items in the Standard Price Book"
+        },
+        {
+          "isRight": false,
+          "describe": "Update all items in the Custom Price Book"
+        },
+        {
+          "isRight": true,
+          "describe": "Create the Product"
+        },
+        {
+          "isRight": true,
+          "describe": "Define the Product's Standard Price"
+        },
+        {
+          "isRight": false,
+          "describe": "Specify a Quantity or Revenue Schedule"
+        }
+      ]
+    },
+    {
+      "describe": "Your org-wide defaults for Price Books are set to \"No Access\". What should you do to enable your Sales Reps to view the South America Price Book and add Products in this Price Book to Opportunities?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Set the org-wide defaults to \"Use\", then manually change all non Sales Reps' access to \"No Access\""
+        },
+        {
+          "isRight": false,
+          "describe": "Set the org-wide defaults for all Sales Reps to \"Use\""
+        },
+        {
+          "isRight": true,
+          "describe": "Grant specific \"Use\" access rights to Sales Reps for the South America Price Book"
+        },
+        {
+          "isRight": false,
+          "describe": "Change all Custom Price Books' access for Sales Reps to \"Use\""
+        }
+      ]
+    },
+    {
+      "describe": "Your org-wide defaults for access rights to Price Books are set to \"Use\", but only Sales Reps should have access to Price Books. What should be your first step?",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "Change the org-wide default setting to \"No Access\""
+        },
+        {
+          "isRight": false,
+          "describe": "Change the org-wide default setting to \"View Only\""
+        },
+        {
+          "isRight": false,
+          "describe": "Leave the org-wide default setting, but change the Sales Reps' access rights"
+        },
+        {
+          "isRight": false,
+          "describe": "Change the Sales Reps' access rights to \"Use'"
+        }
+      ]
+    },
+    {
+      "describe": "Your company has decided they want to track payment and deliveries for their products and services. Place the steps in order:\n1. Set up default schedules for any products that involve regular payments or delivery.\n2. Do not set up default schedules for products that involve payments or deliveries that are unique to each opportunity.\n3. Enable Scheduling for all products.",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "1, 2, 3"
+        },
+        {
+          "isRight": false,
+          "describe": "2, 1, 3"
+        },
+        {
+          "isRight": true,
+          "describe": "3, 1, 2"
+        },
+        {
+          "isRight": false,
+          "describe": "2, 3, 1"
+        }
+      ]
+    },
+    {
+      "describe": "Your company sells service contracts where the customer pays once a year for a monthly service package. What type of schedule should you set up?",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "Default Quantity Schedule"
+        },
+        {
+          "isRight": false,
+          "describe": "Default Revenue Schedule"
+        },
+        {
+          "isRight": false,
+          "describe": "Default Revenue and Quantity Schedule"
+        },
+        {
+          "isRight": false,
+          "describe": "Don't create any default schedule"
+        }
+      ]
+    }
+  ]
+}

package/lib-json/Salesforce-Sales-Cloud-Certification(81)-[Set-2].json

@@ -0,0 +1,297 @@
+{
+  "title": "Salesforce-Sales-Cloud-Certification(81)-[Set-2]",
+  "category": "Salesforce Sales Cloud",
+  "questions": [
+    {
+      "describe": "Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Default Quantity Schedule"
+        },
+        {
+          "isRight": true,
+          "describe": "Default Revenue Schedule"
+        },
+        {
+          "isRight": false,
+          "describe": "Default Revenue and Quantity Schedule"
+        },
+        {
+          "isRight": false,
+          "describe": "Don't create any default schedule"
+        }
+      ]
+    },
+    {
+      "describe": "A sales rep can create a quote from:",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "An Account and its Opportunities"
+        },
+        {
+          "isRight": true,
+          "describe": "An Opportunity and its Products"
+        },
+        {
+          "isRight": false,
+          "describe": "A Product and its Price Book"
+        },
+        {
+          "isRight": false,
+          "describe": "A Contact and its Assets"
+        }
+      ]
+    },
+    {
+      "describe": "Who can benefit from the Quotes feature? (3 opt)",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "A customer who wants to get a quote from Salesforce"
+        },
+        {
+          "isRight": true,
+          "describe": "A sales rep who wants to create and email a PDF quote from Salesforce"
+        },
+        {
+          "isRight": true,
+          "describe": "An Administrator who wants to manage quoting in Salesforce"
+        }
+      ]
+    },
+    {
+      "describe": "How do you create a new quote for a customer?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Select an Account and click \"New Quote\""
+        },
+        {
+          "isRight": false,
+          "describe": "Click the Quotes tab, then click \"New Quote\""
+        },
+        {
+          "isRight": true,
+          "describe": "Select an Opportunity, then click \"New Quote\""
+        },
+        {
+          "isRight": false,
+          "describe": "Select a Contact and click \"New Quote\""
+        }
+      ]
+    },
+    {
+      "describe": "You can apply a discount to the entire quote; there is no need to apply discounts to individual line items in the quote.",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "True"
+        },
+        {
+          "isRight": true,
+          "describe": "False"
+        }
+      ]
+    },
+    {
+      "describe": "When editing a quote, you can edit which of the following? (3 opt)",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "The discount to apply to the entire quote including all line items"
+        },
+        {
+          "isRight": true,
+          "describe": "The quote name and status"
+        },
+        {
+          "isRight": true,
+          "describe": "The expiration date of the quote"
+        },
+        {
+          "isRight": true,
+          "describe": "The contact and address information of the customer"
+        }
+      ]
+    },
+    {
+      "describe": "The quotes syncing process synchronizes updates between:",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Different sales reps working on the same quote."
+        },
+        {
+          "isRight": false,
+          "describe": "Various products in an opportunity"
+        },
+        {
+          "isRight": true,
+          "describe": "A quote and the opportunity it was created from"
+        },
+        {
+          "isRight": false,
+          "describe": "Different quotes created from the sames opportunity"
+        }
+      ]
+    },
+    {
+      "describe": "You want to sync a new quote with its opportunity, but an old quote is already syncing. What should you do first?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Open new quote detail page so you can start syncing process"
+        },
+        {
+          "isRight": false,
+          "describe": "Check the syncing checkbox for new quote in the quote related list on the opportunity"
+        },
+        {
+          "isRight": false,
+          "describe": "Uncheck the syncing checkbox for the old quote"
+        },
+        {
+          "isRight": true,
+          "describe": "Stop the syncing for the old quote"
+        }
+      ]
+    },
+    {
+      "describe": "To create a PDF file of your quote, click \"Create PDF\" on the quote detail page.",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "True"
+        },
+        {
+          "isRight": false,
+          "describe": "False"
+        }
+      ]
+    },
+    {
+      "describe": "Once you save a PDF quote, the file is automatically emailed to the customer.",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "True"
+        },
+        {
+          "isRight": true,
+          "describe": "False"
+        }
+      ]
+    },
+    {
+      "describe": "Place the following steps in the correct order to set up Salesforce for Outlook:\n1. Users and profiles must be assigned to an Outlook configuration\n2. Users must begin syncing records across platforms\n3. Salesforce for Outlook must be downloaded to the machine\n4. An Outlook configuration must be created.",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "1, 2, 3, 4"
+        },
+        {
+          "isRight": false,
+          "describe": "1, 3, 2, 4"
+        },
+        {
+          "isRight": false,
+          "describe": "2, 1, 4, 2"
+        },
+        {
+          "isRight": true,
+          "describe": "4, 1, 3, 2"
+        }
+      ]
+    },
+    {
+      "describe": "How can end users work with Salesforce for Outlook? (2 opt)",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Define Outlook configurations"
+        },
+        {
+          "isRight": false,
+          "describe": "Assign configurations to other users with their profile"
+        },
+        {
+          "isRight": true,
+          "describe": "Install Salesforce for Outlook"
+        },
+        {
+          "isRight": true,
+          "describe": "Select Outlook sync folders"
+        }
+      ]
+    },
+    {
+      "describe": "How can end users sync their data from Outlook (using Salesforce for Outlook)? (2 opt)",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "Using the sync system try icon and clicking sync now"
+        },
+        {
+          "isRight": true,
+          "describe": "Allowing sync to run regularly in the background"
+        },
+        {
+          "isRight": false,
+          "describe": "Setting up sync schedule in Salesforce"
+        },
+        {
+          "isRight": false,
+          "describe": "Setting up sync schedule in Outlook"
+        }
+      ]
+    },
+    {
+      "describe": "Which of the following can be synced with Salesforce for Outlook? (3 opt)",
+      "answerOptions": [
+        {
+          "isRight": true,
+          "describe": "Contacts"
+        },
+        {
+          "isRight": true,
+          "describe": "Tasks"
+        },
+        {
+          "isRight": false,
+          "describe": "Accounts"
+        },
+        {
+          "isRight": true,
+          "describe": "Events"
+        },
+        {
+          "isRight": false,
+          "describe": "Emails"
+        }
+      ]
+    },
+    {
+      "describe": "AW Computing just added the \"Total Converted Leads in Hierarchy\" roll-up summary field to all campaign page layouts. However, the administrator cannot see the new field on a campaign record. What else needs to be configured to see this field?",
+      "answerOptions": [
+        {
+          "isRight": false,
+          "describe": "Select the \"Marketing User\" checkbox"
+        },
+        {
+          "isRight": false,
+          "describe": "Select the \"Create\" permission for the Campaigns object"
+        },
+        {
+          "isRight": false,
+          "describe": "Set the org-wide defaults for the Campaign object to \"Public Full Access\""
+        },
+        {
+          "isRight": true,
+          "describe": "Make the field visible using field-level security"
+        }
+      ]
+    }
+  ]
+}