@oyehello/chat 0.4.0 → 0.5.0

package/dist/index.d.cts

@@ -64,6 +64,8 @@ interface WidgetConfig {
         logoUrl: string | null;
         accentColor: string | null;
     } | null;
+    offline?: boolean;
+    offlineMessage?: string;
 }
 interface OpenSessionResponse {
     sessionId: string;
@@ -73,6 +75,7 @@ interface OpenSessionResponse {
         id: string;
         name: string;
     };
+    protocol?: number;
 }
 interface ChatClientOptions {
     apiKey: string;
@@ -137,6 +140,7 @@ interface ChatClient {
     start(): Promise<void>;
     sendMessage(text: string, files?: File[]): Promise<void>;
     end(): Promise<void>;
+    reset(): void;
     getMessages(): ChatMessage[];
     getState(): ChatClientState;
     on(listener: (e: ChatClientEvent) => void): () => void;
@@ -175,8 +179,14 @@ declare class OyehelloChatElement extends HTMLElement {
     private renderedBotFinal;
     private timers;
     private serverSuggestions;
+    private streamId;
+    private streamEl;
+    private audioCtx;
     private teaserText;
     private teaserShownOnce;
+    private offline;
+    private offlineMessage;
+    private configLoaded;
     private idleTimer;
     private idleReset;
     private oc;
@@ -216,6 +226,9 @@ declare class OyehelloChatElement extends HTMLElement {
     private doSend;
     private sendChip;
     private bindChips;
+    private startFresh;
+    private maybeChime;
+    private playChime;
     private toggleEmoji;
     private closeEmoji;
     private renderEmoji;

package/dist/index.d.ts

@@ -64,6 +64,8 @@ interface WidgetConfig {
         logoUrl: string | null;
         accentColor: string | null;
     } | null;
+    offline?: boolean;
+    offlineMessage?: string;
 }
 interface OpenSessionResponse {
     sessionId: string;
@@ -73,6 +75,7 @@ interface OpenSessionResponse {
         id: string;
         name: string;
     };
+    protocol?: number;
 }
 interface ChatClientOptions {
     apiKey: string;
@@ -137,6 +140,7 @@ interface ChatClient {
     start(): Promise<void>;
     sendMessage(text: string, files?: File[]): Promise<void>;
     end(): Promise<void>;
+    reset(): void;
     getMessages(): ChatMessage[];
     getState(): ChatClientState;
     on(listener: (e: ChatClientEvent) => void): () => void;
@@ -175,8 +179,14 @@ declare class OyehelloChatElement extends HTMLElement {
     private renderedBotFinal;
     private timers;
     private serverSuggestions;
+    private streamId;
+    private streamEl;
+    private audioCtx;
     private teaserText;
     private teaserShownOnce;
+    private offline;
+    private offlineMessage;
+    private configLoaded;
     private idleTimer;
     private idleReset;
     private oc;
@@ -216,6 +226,9 @@ declare class OyehelloChatElement extends HTMLElement {
     private doSend;
     private sendChip;
     private bindChips;
+    private startFresh;
+    private maybeChime;
+    private playChime;
     private toggleEmoji;
     private closeEmoji;
     private renderEmoji;

package/dist/index.global.js

@@ -15,6 +15,9 @@ var OyehelloChat = (function (exports) {
     meta;
   };
 
+  // src/protocol.ts
+  var CHAT_PROTOCOL_VERSION = 1;
+
   // src/transport.ts
   async function asError(res, fallbackCode) {
     let body = {};
@@ -25,9 +28,10 @@ var OyehelloChat = (function (exports) {
     return new ChatApiError(body.error ?? `HTTP ${res.status}`, res.status, body.code ?? fallbackCode, body.meta);
   }
   async function openSession(opts) {
-    const body = { agentId: opts.agentId };
+    const body = { agentId: opts.agentId, protocol: CHAT_PROTOCOL_VERSION };
     if (opts.user) body.user = opts.user;
     if (opts.clientTools && opts.clientTools.length > 0) body.clientTools = opts.clientTools;
+    if (opts.fingerprint) body.fingerprint = opts.fingerprint;
     const res = await opts.fetchImpl(`${opts.baseUrl}/chat/sessions`, {
       method: "POST",
       credentials: "omit",
@@ -111,6 +115,50 @@ var OyehelloChat = (function (exports) {
     if (!res.ok) throw new ChatApiError(`attachment upload failed with HTTP ${res.status}`, res.status);
   }
 
+  // src/fingerprint.ts
+  async function sha256Hex(input) {
+    const g = globalThis;
+    try {
+      if (g.crypto?.subtle && typeof TextEncoder !== "undefined") {
+        const buf = await g.crypto.subtle.digest("SHA-256", new TextEncoder().encode(input));
+        return Array.from(new Uint8Array(buf)).map((b2) => b2.toString(16).padStart(2, "0")).join("").slice(0, 32);
+      }
+    } catch {
+    }
+    let h = 5381;
+    for (let i = 0; i < input.length; i++) h = (h << 5) + h + input.charCodeAt(i) >>> 0;
+    return h.toString(16).padStart(8, "0");
+  }
+  async function computeDeviceFingerprint() {
+    try {
+      const nav = typeof navigator !== "undefined" ? navigator : null;
+      if (!nav) return null;
+      const scr = typeof screen !== "undefined" ? screen : null;
+      const tz = (() => {
+        try {
+          return Intl.DateTimeFormat().resolvedOptions().timeZone;
+        } catch {
+          return "";
+        }
+      })();
+      const dpr = typeof devicePixelRatio !== "undefined" ? devicePixelRatio : "";
+      const signals = [
+        nav.userAgent,
+        Array.isArray(nav.languages) ? nav.languages.join(",") : "",
+        nav.language,
+        nav.platform,
+        nav.hardwareConcurrency,
+        nav.deviceMemory,
+        scr ? `${scr.width}x${scr.height}x${scr.colorDepth}` : "",
+        dpr,
+        tz
+      ].map((v2) => String(v2 ?? "")).join("|");
+      return await sha256Hex(signals);
+    } catch {
+      return null;
+    }
+  }
+
   // src/client.ts
   var seq = 0;
   var uid = (p) => `${p}_${Date.now().toString(36)}_${(seq++).toString(36)}`;
@@ -131,6 +179,8 @@ var OyehelloChat = (function (exports) {
     let reconnectTimer = null;
     let reconnectAttempts = 0;
     let closed = false;
+    let warnedProtocol = false;
+    let deviceFingerprint;
     const toolHandlers = /* @__PURE__ */ new Map();
     const clearReconnect = () => {
       if (reconnectTimer) {
@@ -225,6 +275,12 @@ var OyehelloChat = (function (exports) {
         emit({ type: "agentTyping", active: !!ev.active });
       } else if (ev.type === "suggestions") {
         emit({ type: "suggestions", items: Array.isArray(ev.items) ? ev.items : [] });
+      } else if (ev.type === "done") {
+        closed = true;
+        clearReconnect();
+        es?.close();
+        es = null;
+        setState("ended");
       }
     };
     const openStream = async () => {
@@ -267,7 +323,15 @@ var OyehelloChat = (function (exports) {
       }, delay);
     };
     const open = async () => {
-      session = await openSession({ baseUrl: options.baseUrl, apiKey: options.apiKey, agentId: options.agentId, user: options.user, clientTools: Array.from(toolHandlers.keys()), fetchImpl });
+      if (deviceFingerprint === void 0) deviceFingerprint = await computeDeviceFingerprint().catch(() => null);
+      session = await openSession({ baseUrl: options.baseUrl, apiKey: options.apiKey, agentId: options.agentId, user: options.user, clientTools: Array.from(toolHandlers.keys()), fingerprint: deviceFingerprint ?? void 0, fetchImpl });
+      if (!warnedProtocol && typeof session.protocol === "number" && session.protocol !== CHAT_PROTOCOL_VERSION) {
+        warnedProtocol = true;
+        try {
+          console.warn(`[oyehello-chat] SDK protocol v${CHAT_PROTOCOL_VERSION} vs server v${session.protocol} - update @oyehello/chat to the latest version.`);
+        } catch {
+        }
+      }
       emit({ type: "agent", agent: session.agent });
       await openStream();
     };
@@ -358,6 +422,20 @@ var OyehelloChat = (function (exports) {
         es?.close();
         es = null;
         setState("ended");
+      },
+      reset() {
+        es?.close();
+        es = null;
+        clearReconnect();
+        session = null;
+        streamingId = null;
+        handoffState = "ai";
+        messages.length = 0;
+        seenTurnIds.clear();
+        seenCallIds.clear();
+        emit({ type: "messages", messages: [] });
+        emit({ type: "handoff", state: "ai" });
+        setState("idle");
       }
     };
   }
@@ -3427,6 +3505,12 @@ Please report this to https://github.com/markedjs/marked.`, e) {
   .oc-err-retry { padding: 7px 15px; font-size: 12.5px; font-weight: 500; border-radius: var(--oc-r-full); border: 1px solid var(--oc-border); background: var(--oc-tint-2); color: var(--oc-fg); cursor: pointer; transition: background .18s var(--oc-ease); }
   .oc-err-retry:hover { background: var(--oc-tint-3); }
 
+  /* Session-ended state, inside the chat window */
+  .oc-ended { margin: auto; display: flex; flex-direction: column; align-items: center; gap: 12px; padding: 24px 16px; text-align: center; }
+  .oc-ended-t { font-size: 13.5px; line-height: 1.5; color: var(--oc-fg-muted); text-wrap: pretty; }
+  .oc-newmsg { padding: 9px 18px; font-size: 13px; font-weight: 600; border-radius: var(--oc-r-full); border: 1px solid var(--oc-btn-rim); background: var(--oc-ac); color: #fff; box-shadow: var(--oc-btn-edge); cursor: pointer; transition: filter .18s var(--oc-ease); }
+  .oc-newmsg:hover { filter: brightness(1.08); }
+
   /* \u2500\u2500 Message list \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 */
   .body { flex: 1 1 auto; min-height: 0; overflow-y: auto; display: flex; flex-direction: column; gap: 16px; padding: 16px 16px 26px; background: var(--oc-bg); scroll-behavior: smooth; }
   .turn { display: flex; flex-direction: column; gap: 6px; animation: w-in .42s var(--oc-ease) both; }
@@ -3696,8 +3780,19 @@ Please report this to https://github.com/markedjs/marked.`, e) {
     // Server (flow) suggestions for the latest turn; null until the first `suggestions` event, then the
     // widget prefers these over the static `suggestions` attribute.
     serverSuggestions = null;
+    // The live streaming assistant bubble's markdown element + message id — so growing tokens patch just
+    // that element in place instead of rebuilding the whole message list on every token.
+    streamId = null;
+    streamEl = null;
+    audioCtx = null;
     teaserText = "Need a hand? Ask me anything.";
     teaserShownOnce = false;
+    // Staffed-hours: set from widget-config. When offline, the panel shows offlineMessage and the
+    // composer is disabled (opening a session is refused server-side anyway).
+    offline = false;
+    offlineMessage = "We're offline right now. Please check back during business hours.";
+    configLoaded = false;
+    // widget-config resolved (so we know online/offline before starting)
     idleTimer = null;
     idleReset = null;
     // ── shadow refs ──
@@ -3795,7 +3890,19 @@ Please report this to https://github.com/markedjs/marked.`, e) {
           }
           if (cfg.brand.logoUrl) this.applyBrandLogo(cfg.brand.logoUrl);
         }
+        if (cfg.offline) {
+          this.offline = true;
+          if (cfg.offlineMessage) this.offlineMessage = cfg.offlineMessage;
+          this.renderMessages();
+          this.updateStatus();
+        }
       } catch {
+      } finally {
+        this.configLoaded = true;
+        if (this.uiOpen && !this.started && !this.offline && this.client) {
+          this.started = true;
+          void this.client.start();
+        }
       }
     }
     applyTeaserText() {
@@ -3984,7 +4091,7 @@ Please report this to https://github.com/markedjs/marked.`, e) {
         sessionStorage.setItem(this.key("open"), "1");
       } catch {
       }
-      if (!this.started && this.client) {
+      if (!this.started && this.client && this.configLoaded && !this.offline) {
         this.started = true;
         void this.client.start();
       }
@@ -4032,16 +4139,22 @@ Please report this to https://github.com/markedjs/marked.`, e) {
     }
     updateStatus() {
       if (!this.textareaEl) return;
-      const disabled = this.state !== "ready";
+      const disabled = this.state !== "ready" || this.offline;
       this.textareaEl.disabled = disabled;
       const handoff = HANDOFF_STATUS[this.handoffState];
-      const text2 = this.state === "opening" ? "Connecting\u2026" : handoff ?? (this.getAttribute("status") ?? DEFAULT_STATUS);
+      const text2 = this.offline ? "Offline" : this.state === "opening" ? "Connecting\u2026" : handoff ?? (this.getAttribute("status") ?? DEFAULT_STATUS);
       if (this.statusEl) this.statusEl.textContent = text2;
     }
     // ── Message list + scroll ─────────────────────────────────────────────────────────────────────
     renderMessages() {
       if (!this.bodyEl) return;
       const body = this.bodyEl;
+      const last = this.messages[this.messages.length - 1];
+      if (this.uiOpen && this.streamEl && last && last.id === this.streamId && last.role === "assistant" && last.streaming && this.messages.length === this.renderedCount) {
+        this.streamEl.innerHTML = renderMarkdown(last.text || "");
+        if (!this.away) this.scrollToBottom();
+        return;
+      }
       const prevTop = body.scrollTop;
       const added = this.messages.length - this.renderedCount;
       const botFinal = this.messages.filter((m2) => m2.role === "assistant" && !m2.streaming).length;
@@ -4061,13 +4174,29 @@ Please report this to https://github.com/markedjs/marked.`, e) {
       if (this.state === "error" && this.lastError) {
         html2 += `<div class="oc-err"><span class="oc-err-t">${escapeHtml(this.lastError)}</span><button type="button" class="oc-err-retry">Try again</button></div>`;
       }
+      if (this.state === "ended") {
+        html2 += `<div class="oc-ended"><span class="oc-ended-t">Your conversation has ended.</span><button type="button" class="oc-newmsg">New message</button></div>`;
+      }
+      if (this.offline && this.messages.length === 0 && this.state !== "ended") {
+        html2 += `<div class="oc-ended"><span class="oc-ended-t">${escapeHtml(this.offlineMessage)}</span></div>`;
+      }
       body.innerHTML = html2;
       this.hydrateAttachmentImages();
       this.bindChips();
       this.renderedCount = this.messages.length;
       this.renderedBotFinal = botFinal;
+      this.streamId = null;
+      this.streamEl = null;
+      if (last && last.role === "assistant" && last.streaming) {
+        const mds = this.bodyEl.querySelectorAll(".turn.bot .md");
+        this.streamEl = mds[mds.length - 1] ?? null;
+        if (this.streamEl) this.streamId = last.id;
+      }
       if (!this.uiOpen) {
-        if (added > 0) this.unseen += added;
+        if (added > 0) {
+          this.unseen += added;
+          this.maybeChime();
+        }
         this.updateClasses();
         return;
       }
@@ -4075,7 +4204,10 @@ Please report this to https://github.com/markedjs/marked.`, e) {
       else if (!this.away) this.scrollToBottom();
       else {
         body.scrollTop = prevTop;
-        if (added > 0) this.unseen += added;
+        if (added > 0) {
+          this.unseen += added;
+          this.maybeChime();
+        }
       }
       this.updateClasses();
     }
@@ -4126,6 +4258,7 @@ Please report this to https://github.com/markedjs/marked.`, e) {
       }
       this.away = false;
       this.emojiOpen = false;
+      this.serverSuggestions = [];
       void this.client?.sendMessage(text2, files.length > 0 ? files : void 0);
       this.textareaEl.value = "";
       this.textareaEl.style.height = "auto";
@@ -4134,6 +4267,7 @@ Please report this to https://github.com/markedjs/marked.`, e) {
     sendChip(text2) {
       this.away = false;
       this.emojiOpen = false;
+      this.serverSuggestions = [];
       void this.client?.sendMessage(text2);
       this.updateClasses();
     }
@@ -4147,6 +4281,56 @@ Please report this to https://github.com/markedjs/marked.`, e) {
       this.bodyEl.querySelector(".oc-err-retry")?.addEventListener("click", () => {
         void this.client?.start();
       });
+      this.bodyEl.querySelector(".oc-newmsg")?.addEventListener("click", () => this.startFresh());
+    }
+    // Reset the thread and open a brand-new session (the widget's "New message" after a session ended).
+    startFresh() {
+      this.serverSuggestions = null;
+      this.receivedAt.clear();
+      this.mdCache.clear();
+      this.streamId = null;
+      this.streamEl = null;
+      this.renderedCount = 0;
+      this.renderedBotFinal = 0;
+      this.away = false;
+      this.unseen = 0;
+      this.client?.reset();
+      this.started = true;
+      void this.client?.start();
+      setTimeout(() => this.textareaEl?.focus(), 60);
+    }
+    // A short two-tone chime for an incoming message the visitor hasn't seen (panel closed or scrolled
+    // up). Off when the `sound="off"` attribute is set. Uses WebAudio (no asset); silent if unavailable
+    // or the browser hasn't allowed audio yet.
+    maybeChime() {
+      const last = this.messages[this.messages.length - 1];
+      if (last && (last.role === "assistant" || last.role === "human")) this.playChime();
+    }
+    playChime() {
+      if (this.getAttribute("sound") === "off") return;
+      try {
+        const Ctx = window.AudioContext ?? window.webkitAudioContext;
+        if (!Ctx) return;
+        if (!this.audioCtx) this.audioCtx = new Ctx();
+        const ctx = this.audioCtx;
+        if (ctx.state === "suspended") void ctx.resume();
+        const now = ctx.currentTime;
+        [880, 1174.66].forEach((freq, i) => {
+          const osc = ctx.createOscillator();
+          const gain = ctx.createGain();
+          osc.type = "sine";
+          osc.frequency.value = freq;
+          const t = now + i * 0.11;
+          gain.gain.setValueAtTime(1e-4, t);
+          gain.gain.exponentialRampToValueAtTime(0.12, t + 0.02);
+          gain.gain.exponentialRampToValueAtTime(1e-4, t + 0.18);
+          osc.connect(gain);
+          gain.connect(ctx.destination);
+          osc.start(t);
+          osc.stop(t + 0.2);
+        });
+      } catch {
+      }
     }
     // ── Emoji ─────────────────────────────────────────────────────────────────────────────────────
     toggleEmoji() {