@oxygen-agent/cli 1.836.1 → 1.836.4

package/README.md

@@ -34,4 +34,4 @@ oxygen update
 
 For product documentation, visit https://oxygen-agent.com/docs. For support, visit https://oxygen-agent.com.
 
-Version: 1.836.1
+Version: 1.836.4

package/dist/index.js

@@ -2929,6 +2929,33 @@ export function createProgram() {
             method: "POST",
             body: { action: "claim", as_machine_user: options.agent === true },
         }));
+    }))
+        .addCommand(new Command("start")
+        .description("Set a live Plain Thread to Plain TODO with the In progress detail when OXYGEN work remains after a reply, preserving its assignee (staff only).")
+        .argument("<ticketId>", "Plain Thread ID (th_...).")
+        .requiredOption("--agent", "Required safety declaration: reconcile this Thread's status as the Oxygen Support machine user.")
+        .requiredOption("--confirm-message <messageId>", "Apply only while this is still the exact latest customer-visible conversation-head message ID. From support admin get --json, use the id of the data.messages[] entry with the greatest created_at.")
+        .option("--json", "Print a JSON envelope.")
+        .addHelpText("after", `
+Safety: 0 credits, but this is a real Plain queue write. It preserves the current assignee and changes only the lifecycle to plain_status TODO with plain_status_detail ThreadStatusDetailInProgress (projected as ticket.status triaging).
+
+Safe sequence:
+  oxygen support admin get <thread-id> --json
+  # Select the data.messages[] entry with the greatest created_at and copy its id.
+  oxygen support admin start <thread-id> --agent --confirm-message <latest-message-id> --json
+  oxygen support admin get <thread-id> --json
+
+The final readback must show ticket.status triaging, plain_status TODO, the In progress detail, the same conversation head, and an unchanged assignee.
+`)
+        .action(async (ticketId, options) => {
+        await handleAsyncAction("support admin start", options, () => requestOxygen(`/api/cli/admin/support/tickets/${encodeURIComponent(ticketId)}/update`, {
+            method: "POST",
+            body: {
+                action: "start",
+                as_agent: true,
+                confirm_message_id: readOption(options.confirmMessage),
+            },
+        }));
     }))
         .addCommand(new Command("priority")
         .description("Set the native Plain priority for a live Thread (staff only).")

package/node_modules/@oxygen/shared/dist/version.d.ts

@@ -1,4 +1,4 @@
-export declare const OXYGEN_VERSION = "1.836.1";
+export declare const OXYGEN_VERSION = "1.836.4";
 export declare const OXYGEN_MINIMUM_CLI_VERSION = "1.181.0";
 export declare const MANAGED_INBOX_MINIMUM_CLI_VERSION = "1.326.2";
 export declare const SUPPORT_AGENT_REPLY_MINIMUM_CLI_VERSION = "1.747.0";

package/node_modules/@oxygen/shared/dist/version.js

@@ -1,4 +1,4 @@
-export const OXYGEN_VERSION = "1.836.1";
+export const OXYGEN_VERSION = "1.836.4";
 // The GLOBAL CLI compatibility floor: the oldest CLI allowed to call any
 // operational route. Raising it hard-rejects every older CLI from the entire
 // product, so it obeys one law, enforced by scripts/ci/cli-min-version-gate.mjs:

package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@oxygen-agent/cli",
-  "version": "1.836.1",
+  "version": "1.836.4",
   "private": false,
   "license": "UNLICENSED",
   "type": "module",