@osva-ai/connector-freshdesk 0.1.0 → 0.1.1

package/dist/constants.d.ts

@@ -1,6 +1,6 @@
 export declare const CONNECTOR_KEY = "osva-connector-freshdesk";
 export declare const CONNECTOR_NAME = "OSVA Freshdesk Connector";
-export declare const CONNECTOR_VERSION = "0.1.0";
+export declare const CONNECTOR_VERSION = "0.1.1";
 export declare const FRESHDESK_TICKET_LIST_TOOL = "freshdesk.ticket.list";
 export declare const FRESHDESK_TICKET_GET_TOOL = "freshdesk.ticket.get";
 export declare const FRESHDESK_TICKET_SEARCH_TOOL = "freshdesk.ticket.search";

package/dist/constants.js

@@ -1,6 +1,6 @@
 export const CONNECTOR_KEY = "osva-connector-freshdesk";
 export const CONNECTOR_NAME = "OSVA Freshdesk Connector";
-export const CONNECTOR_VERSION = "0.1.0";
+export const CONNECTOR_VERSION = "0.1.1";
 export const FRESHDESK_TICKET_LIST_TOOL = "freshdesk.ticket.list";
 export const FRESHDESK_TICKET_GET_TOOL = "freshdesk.ticket.get";
 export const FRESHDESK_TICKET_SEARCH_TOOL = "freshdesk.ticket.search";

package/dist/normalize-freshdesk.js

@@ -147,20 +147,70 @@ function normalizeTicketDetail(raw, includePii) {
         organizationId: readId(ticket, "organization_id"),
     };
 }
+const REDACTED_CUSTOMER_BODY = "[REDACTED_CUSTOMER_CONTENT]";
+const REDACTED_PUBLIC_AGENT_REPLY = "[REDACTED_PUBLIC_REPLY]";
+function readBoolean(value) {
+    if (value === true) {
+        return true;
+    }
+    if (value === false) {
+        return false;
+    }
+    return undefined;
+}
+/**
+ * Freshdesk conversations use `private` and `incoming` (not Zendesk `public`).
+ * Missing visibility metadata is treated as customer-facing (fail closed).
+ */
+function conversationBodyForOutput(record, includePii) {
+    const privateFlag = readBoolean(record.private);
+    const incoming = readBoolean(record.incoming);
+    const rawBody = readString(record, "body") ?? readString(record, "body_text");
+    if (privateFlag === true) {
+        return {
+            privateNote: true,
+            body: truncate(rawBody ?? "", 2_048),
+            ...(incoming !== undefined ? { incoming } : {}),
+        };
+    }
+    const customerFacing = incoming === true ||
+        privateFlag === false ||
+        (privateFlag === undefined && incoming === undefined);
+    if (customerFacing && !includePii) {
+        const isIncomingCustomer = incoming === true || incoming === undefined;
+        const redacted = isIncomingCustomer
+            ? REDACTED_CUSTOMER_BODY
+            : REDACTED_PUBLIC_AGENT_REPLY;
+        return {
+            privateNote: false,
+            body: redacted,
+            ...(incoming !== undefined ? { incoming } : {}),
+        };
+    }
+    return {
+        privateNote: false,
+        body: truncate(rawBody ?? "", 2_048),
+        ...(incoming !== undefined ? { incoming } : {}),
+    };
+}
 function normalizeComment(raw, includePii) {
     const comment = typeof raw === "object" && raw !== null
         ? raw
         : {};
-    const isPublic = comment.public === true;
+    const mapped = conversationBodyForOutput(comment, includePii);
     return {
         id: readId(comment, "id"),
-        public: isPublic,
+        private: mapped.privateNote,
         createdAt: readString(comment, "created_at"),
-        authorId: readId(comment, "author_id"),
-        body: isPublic
-            ? "[REDACTED_PUBLIC_COMMENT]"
-            : truncate(readString(comment, "body") ?? "", 2_048),
-        ...(includePii ? { authorEmail: redactEmail(comment.author_email) } : {}),
+        authorId: readId(comment, "user_id") ?? readId(comment, "author_id"),
+        body: mapped.body,
+        ...(mapped.incoming !== undefined ? { incoming: mapped.incoming } : {}),
+        ...(includePii
+            ? {
+                authorEmail: redactEmail(comment.from_email) ??
+                    redactEmail(comment.author_email),
+            }
+            : {}),
     };
 }
 function normalizeUser(raw, includePii) {

package/dist/normalize-freshdesk.js.map

@@ -1 +1 @@
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package/package.json

@@ -1,6 +1,6 @@
 {
   "name": "@osva-ai/connector-freshdesk",
-  "version": "0.1.0",
+  "version": "0.1.1",
   "description": "OSVA Freshdesk customer-support MCP connector",
   "license": "Apache-2.0",
   "homepage": "https://github.com/Osva-AI/osva-connectors/tree/main/packages/freshdesk",

package/dist/map-zendesk-error.d.ts

@@ -1,8 +0,0 @@
-import { ConnectorSdkError } from "@osva-ai/connector-sdk";
-export interface MapZendeskErrorOptions {
-    readonly email?: string;
-    readonly apiToken?: string;
-    readonly ambiguousWrite?: boolean;
-}
-export declare function mapZendeskError(error: unknown, options?: MapZendeskErrorOptions): ConnectorSdkError;
-//# sourceMappingURL=map-zendesk-error.d.ts.map

package/dist/map-zendesk-error.d.ts.map

@@ -1 +0,0 @@
-{"version":3,"file":"map-zendesk-error.d.ts","sourceRoot":"","sources":["../src/map-zendesk-error.ts"],"names":[],"mappings":"AAAA,OAAO,EAAE,iBAAiB,EAAkB,MAAM,wBAAwB,CAAC;AAI3E,MAAM,WAAW,sBAAsB;IACrC,QAAQ,CAAC,KAAK,CAAC,EAAE,MAAM,CAAC;IACxB,QAAQ,CAAC,QAAQ,CAAC,EAAE,MAAM,CAAC;IAC3B,QAAQ,CAAC,cAAc,CAAC,EAAE,OAAO,CAAC;CACnC;AA8CD,wBAAgB,eAAe,CAC7B,KAAK,EAAE,OAAO,EACd,OAAO,GAAE,sBAA2B,GACnC,iBAAiB,CAyCnB"}

package/dist/map-zendesk-error.js

@@ -1,63 +0,0 @@
-import { ConnectorSdkError, rateLimitError } from "@osva-ai/connector-sdk";
-import { redactZendeskSecrets } from "./zendesk-auth.js";
-function isAbortError(error) {
-    return ((error instanceof DOMException && error.name === "AbortError") ||
-        (error instanceof Error && error.name === "AbortError"));
-}
-function isTimeoutError(error) {
-    if (!(error instanceof Error)) {
-        return false;
-    }
-    const code = error.code;
-    return (error.name === "TimeoutError" ||
-        error.message.includes("timed out") ||
-        code === "ETIMEDOUT");
-}
-function mapHttpStatus(status) {
-    if (status === 401) {
-        return new ConnectorSdkError("UNAUTHORIZED", "Zendesk API credentials are invalid.");
-    }
-    if (status === 403) {
-        return new ConnectorSdkError("FORBIDDEN", "Zendesk denied access.");
-    }
-    if (status === 404) {
-        return new ConnectorSdkError("NOT_FOUND", "Zendesk resource was not found.");
-    }
-    if (status === 400 || status === 422) {
-        return new ConnectorSdkError("INVALID_INPUT", "Zendesk rejected the request parameters.");
-    }
-    if (status === 429) {
-        return rateLimitError("Zendesk rate limit exceeded.");
-    }
-    return undefined;
-}
-export function mapZendeskError(error, options = {}) {
-    if (error instanceof ConnectorSdkError) {
-        return error;
-    }
-    if (isAbortError(error)) {
-        return new ConnectorSdkError("CANCELLED", "Request was cancelled.");
-    }
-    if (isTimeoutError(error)) {
-        return new ConnectorSdkError("TIMEOUT", "Zendesk request timed out.");
-    }
-    if (typeof error === "object" &&
-        error !== null &&
-        "kind" in error &&
-        error.kind === "http") {
-        const http = error;
-        const mapped = mapHttpStatus(http.status);
-        if (mapped !== undefined) {
-            return mapped;
-        }
-        if (options.ambiguousWrite === true) {
-            return new ConnectorSdkError("PROVIDER_ERROR", "Zendesk write outcome is ambiguous; verify before retrying.");
-        }
-        return new ConnectorSdkError("PROVIDER_ERROR", redactZendeskSecrets(`Zendesk API error (${http.status}).`, options.email, options.apiToken));
-    }
-    const message = error instanceof Error
-        ? redactZendeskSecrets(error.message, options.email, options.apiToken)
-        : "Zendesk request failed.";
-    return new ConnectorSdkError("PROVIDER_ERROR", message);
-}
-//# sourceMappingURL=map-zendesk-error.js.map

package/dist/map-zendesk-error.js.map

@@ -1 +0,0 @@
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package/dist/normalize-zendesk.d.ts

@@ -1,42 +0,0 @@
-export declare function mapTicketListResponse(raw: unknown, page: number, includeRequesterPii: boolean): {
-    pageInfo: {
-        nextPage: number;
-        page: number;
-    } | {
-        hasMore: boolean;
-        page: number;
-    };
-    tickets: Record<string, unknown>[];
-    untrustedContent: true;
-};
-export declare function mapTicketGetResponse(raw: unknown, includeRequesterPii: boolean): {
-    ticket: Record<string, unknown>;
-    untrustedContent: true;
-};
-export declare function mapCommentListResponse(raw: unknown, includeRequesterPii: boolean): {
-    comments: Record<string, unknown>[];
-    untrustedContent: true;
-};
-export declare function mapUserGetResponse(raw: unknown, includeRequesterPii: boolean): {
-    user: Record<string, unknown>;
-    untrustedContent: true;
-};
-export declare function mapOrganizationGetResponse(raw: unknown): {
-    organization: {
-        id: number | undefined;
-        name: string;
-    };
-    untrustedContent: true;
-};
-export declare function mapNoteCreateResponse(raw: unknown, ticketId: number): {
-    ticketId: number;
-    created: true;
-    id: number | undefined;
-    internalNote: true;
-};
-export declare function mapStatusUpdateResponse(raw: unknown, ticketId: number): {
-    ticketId: number;
-    updated: true;
-    status: string;
-};
-//# sourceMappingURL=normalize-zendesk.d.ts.map

package/dist/normalize-zendesk.d.ts.map

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package/dist/normalize-zendesk.js

@@ -1,171 +0,0 @@
-import { COMMENTS_PREVIEW_MAX, LIST_DEFAULT_LIMIT, OUTPUT_MAX_STATUS_LENGTH, OUTPUT_MAX_SUBJECT_LENGTH, } from "./constants.js";
-function truncate(value, max) {
-    return value.length <= max ? value : `${value.slice(0, max)}…`;
-}
-function redactEmail(value) {
-    if (typeof value !== "string") {
-        return undefined;
-    }
-    return "[REDACTED_EMAIL]";
-}
-export function mapTicketListResponse(raw, page, includeRequesterPii) {
-    const tickets = extractTicketArray(raw).map((ticket) => normalizeTicketSummary(ticket, includeRequesterPii));
-    const nextPage = tickets.length >= LIST_DEFAULT_LIMIT ? page + 1 : undefined;
-    return {
-        pageInfo: { page, ...(nextPage !== undefined ? { nextPage } : { hasMore: false }) },
-        tickets,
-        untrustedContent: true,
-    };
-}
-export function mapTicketGetResponse(raw, includeRequesterPii) {
-    return {
-        ticket: normalizeTicketDetail(raw, includeRequesterPii),
-        untrustedContent: true,
-    };
-}
-export function mapCommentListResponse(raw, includeRequesterPii) {
-    const comments = extractCommentArray(raw)
-        .slice(0, COMMENTS_PREVIEW_MAX)
-        .map((comment) => normalizeComment(comment, includeRequesterPii));
-    return { comments, untrustedContent: true };
-}
-export function mapUserGetResponse(raw, includeRequesterPii) {
-    const user = extractNestedUser(raw);
-    return {
-        user: normalizeUser(user, includeRequesterPii),
-        untrustedContent: true,
-    };
-}
-export function mapOrganizationGetResponse(raw) {
-    const organization = extractNestedOrganization(raw);
-    return {
-        organization: {
-            id: readId(organization, "id"),
-            name: truncate(readString(organization, "name") ?? "", 256),
-        },
-        untrustedContent: true,
-    };
-}
-export function mapNoteCreateResponse(raw, ticketId) {
-    const record = typeof raw === "object" && raw !== null
-        ? raw
-        : {};
-    return {
-        ticketId,
-        created: true,
-        id: readId(record, "id"),
-        internalNote: true,
-    };
-}
-export function mapStatusUpdateResponse(raw, ticketId) {
-    const ticket = extractNestedTicket(raw);
-    return {
-        ticketId,
-        updated: true,
-        status: truncate(readString(ticket, "status") ?? "", OUTPUT_MAX_STATUS_LENGTH),
-    };
-}
-function extractTicketArray(raw) {
-    if (typeof raw === "object" && raw !== null && Array.isArray(raw.tickets)) {
-        return raw.tickets;
-    }
-    return Array.isArray(raw) ? raw : [];
-}
-function extractCommentArray(raw) {
-    if (typeof raw === "object" && raw !== null && Array.isArray(raw.comments)) {
-        return raw.comments;
-    }
-    return [];
-}
-function extractNestedUser(raw) {
-    if (typeof raw === "object" && raw !== null && typeof raw.user === "object") {
-        return raw.user;
-    }
-    return typeof raw === "object" && raw !== null
-        ? raw
-        : {};
-}
-function extractNestedOrganization(raw) {
-    if (typeof raw === "object" &&
-        raw !== null &&
-        typeof raw.organization === "object") {
-        return raw.organization;
-    }
-    return typeof raw === "object" && raw !== null
-        ? raw
-        : {};
-}
-function extractNestedTicket(raw) {
-    if (typeof raw === "object" && raw !== null && typeof raw.ticket === "object") {
-        return raw.ticket;
-    }
-    return typeof raw === "object" && raw !== null
-        ? raw
-        : {};
-}
-function normalizeTicketSummary(raw, includeRequesterPii) {
-    const ticket = typeof raw === "object" && raw !== null
-        ? raw
-        : {};
-    return {
-        id: readId(ticket, "id"),
-        status: truncate(readString(ticket, "status") ?? "", OUTPUT_MAX_STATUS_LENGTH),
-        subject: truncate(readString(ticket, "subject") ?? "", OUTPUT_MAX_SUBJECT_LENGTH),
-        createdAt: readString(ticket, "created_at"),
-        updatedAt: readString(ticket, "updated_at"),
-        requesterId: readId(ticket, "requester_id"),
-        ...(includeRequesterPii
-            ? { requesterEmail: readString(ticket, "requester_email") }
-            : {}),
-    };
-}
-function normalizeTicketDetail(raw, includeRequesterPii) {
-    const ticket = extractNestedTicket(raw);
-    return {
-        ...normalizeTicketSummary(ticket, includeRequesterPii),
-        priority: readString(ticket, "priority"),
-        organizationId: readId(ticket, "organization_id"),
-    };
-}
-function normalizeComment(raw, includeRequesterPii) {
-    const comment = typeof raw === "object" && raw !== null
-        ? raw
-        : {};
-    const isPublic = comment.public === true;
-    return {
-        id: readId(comment, "id"),
-        public: isPublic,
-        createdAt: readString(comment, "created_at"),
-        authorId: readId(comment, "author_id"),
-        body: isPublic
-            ? "[REDACTED_PUBLIC_COMMENT]"
-            : truncate(readString(comment, "body") ?? "", 2_048),
-        ...(includeRequesterPii ? { authorEmail: redactEmail(comment.author_email) } : {}),
-    };
-}
-function normalizeUser(raw, includeRequesterPii) {
-    return {
-        id: readId(raw, "id"),
-        name: truncate(readString(raw, "name") ?? "", 256),
-        role: readString(raw, "role"),
-        ...(includeRequesterPii
-            ? { email: readString(raw, "email") }
-            : { email: redactEmail(raw.email) }),
-    };
-}
-function readId(record, key) {
-    const value = record[key];
-    if (typeof value === "number" && Number.isInteger(value)) {
-        return value;
-    }
-    if (typeof value === "string" && value.length > 0) {
-        const parsed = Number.parseInt(value, 10);
-        return Number.isInteger(parsed) ? parsed : undefined;
-    }
-    return undefined;
-}
-function readString(record, key) {
-    const value = record[key];
-    return typeof value === "string" ? value : undefined;
-}
-//# sourceMappingURL=normalize-zendesk.js.map

package/dist/normalize-zendesk.js.map

@@ -1 +0,0 @@
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package/dist/zendesk-auth.d.ts

@@ -1,3 +0,0 @@
-export declare function buildZendeskBasicAuthHeader(email: string, apiToken: string): string;
-export declare function redactZendeskSecrets(message: string, email?: string, apiToken?: string): string;
-//# sourceMappingURL=zendesk-auth.d.ts.map

package/dist/zendesk-auth.d.ts.map

@@ -1 +0,0 @@
-{"version":3,"file":"zendesk-auth.d.ts","sourceRoot":"","sources":["../src/zendesk-auth.ts"],"names":[],"mappings":"AAAA,wBAAgB,2BAA2B,CACzC,KAAK,EAAE,MAAM,EACb,QAAQ,EAAE,MAAM,GACf,MAAM,CAKR;AAED,wBAAgB,oBAAoB,CAClC,OAAO,EAAE,MAAM,EACf,KAAK,CAAC,EAAE,MAAM,EACd,QAAQ,CAAC,EAAE,MAAM,GAChB,MAAM,CAUR"}

package/dist/zendesk-auth.js

@@ -1,16 +0,0 @@
-export function buildZendeskBasicAuthHeader(email, apiToken) {
-    const encoded = Buffer.from(`${email}/token:${apiToken}`, "utf8").toString("base64");
-    return `Basic ${encoded}`;
-}
-export function redactZendeskSecrets(message, email, apiToken) {
-    let result = message;
-    if (email !== undefined && email.length > 0) {
-        result = result.split(email).join("[REDACTED]");
-    }
-    if (apiToken !== undefined && apiToken.length > 0) {
-        result = result.split(apiToken).join("[REDACTED]");
-    }
-    result = result.replace(/Basic\s+[A-Za-z0-9+/=]+/gi, "Basic [REDACTED]");
-    return result;
-}
-//# sourceMappingURL=zendesk-auth.js.map

package/dist/zendesk-auth.js.map

@@ -1 +0,0 @@
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package/dist/zendesk-base-url.d.ts

@@ -1,6 +0,0 @@
-export interface ZendeskBaseUrlParseResult {
-    readonly apiBaseUrl: string;
-    readonly pinnedOrigin: string;
-}
-export declare function parseZendeskSubdomain(rawSubdomain: string, allowTestApiHost: boolean): ZendeskBaseUrlParseResult;
-//# sourceMappingURL=zendesk-base-url.d.ts.map

package/dist/zendesk-base-url.d.ts.map

@@ -1 +0,0 @@
-{"version":3,"file":"zendesk-base-url.d.ts","sourceRoot":"","sources":["../src/zendesk-base-url.ts"],"names":[],"mappings":"AAGA,MAAM,WAAW,yBAAyB;IACxC,QAAQ,CAAC,UAAU,EAAE,MAAM,CAAC;IAC5B,QAAQ,CAAC,YAAY,EAAE,MAAM,CAAC;CAC/B;AAED,wBAAgB,qBAAqB,CACnC,YAAY,EAAE,MAAM,EACpB,gBAAgB,EAAE,OAAO,GACxB,yBAAyB,CA0B3B"}

package/dist/zendesk-base-url.js

@@ -1,21 +0,0 @@
-import { ConnectorSdkError } from "@osva-ai/connector-sdk";
-import { PRODUCTION_API_HOST_SUFFIX } from "./constants.js";
-export function parseZendeskSubdomain(rawSubdomain, allowTestApiHost) {
-    const subdomain = rawSubdomain.trim().toLowerCase();
-    if (subdomain.length === 0 || subdomain.length > 64) {
-        throw new ConnectorSdkError("CONFIGURATION_ERROR", "Zendesk subdomain is invalid.");
-    }
-    if (!/^[a-z0-9]([a-z0-9-]*[a-z0-9])?$/.test(subdomain)) {
-        throw new ConnectorSdkError("CONFIGURATION_ERROR", "Zendesk subdomain format is invalid.");
-    }
-    const host = `${subdomain}${PRODUCTION_API_HOST_SUFFIX}`;
-    const pinnedOrigin = `https://${host}`;
-    if (!allowTestApiHost && (host.includes("127.0.0.1") || host.includes("localhost"))) {
-        throw new ConnectorSdkError("CONFIGURATION_ERROR", "Local Zendesk hosts require OSVA_CONNECTOR_ZENDESK_ALLOW_TEST_API_HOST=true.");
-    }
-    return {
-        apiBaseUrl: `${pinnedOrigin}/api/v2`,
-        pinnedOrigin,
-    };
-}
-//# sourceMappingURL=zendesk-base-url.js.map

package/dist/zendesk-base-url.js.map

@@ -1 +0,0 @@
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package/dist/zendesk-client.d.ts

@@ -1,20 +0,0 @@
-export interface ZendeskListParams {
-    readonly page: number;
-    readonly perPage: number;
-    readonly status?: string;
-}
-export interface ZendeskClient {
-    listTickets(params: ZendeskListParams, signal?: AbortSignal): Promise<{
-        items: unknown;
-        nextPage: number | undefined;
-    }>;
-    getTicket(ticketId: number, signal?: AbortSignal): Promise<unknown>;
-    listTicketComments(ticketId: number, signal?: AbortSignal): Promise<{
-        items: unknown;
-    }>;
-    getUser(userId: number, signal?: AbortSignal): Promise<unknown>;
-    getOrganization(orgId: number, signal?: AbortSignal): Promise<unknown>;
-    createInternalNote(ticketId: number, body: Record<string, unknown>, signal?: AbortSignal): Promise<unknown>;
-    updateTicketStatus(ticketId: number, body: Record<string, unknown>, signal?: AbortSignal): Promise<unknown>;
-}
-//# sourceMappingURL=zendesk-client.d.ts.map

package/dist/zendesk-client.d.ts.map

@@ -1 +0,0 @@
-{"version":3,"file":"zendesk-client.d.ts","sourceRoot":"","sources":["../src/zendesk-client.ts"],"names":[],"mappings":"AAAA,MAAM,WAAW,iBAAiB;IAChC,QAAQ,CAAC,IAAI,EAAE,MAAM,CAAC;IACtB,QAAQ,CAAC,OAAO,EAAE,MAAM,CAAC;IACzB,QAAQ,CAAC,MAAM,CAAC,EAAE,MAAM,CAAC;CAC1B;AAED,MAAM,WAAW,aAAa;IAC5B,WAAW,CACT,MAAM,EAAE,iBAAiB,EACzB,MAAM,CAAC,EAAE,WAAW,GACnB,OAAO,CAAC;QAAE,KAAK,EAAE,OAAO,CAAC;QAAC,QAAQ,EAAE,MAAM,GAAG,SAAS,CAAA;KAAE,CAAC,CAAC;IAC7D,SAAS,CAAC,QAAQ,EAAE,MAAM,EAAE,MAAM,CAAC,EAAE,WAAW,GAAG,OAAO,CAAC,OAAO,CAAC,CAAC;IACpE,kBAAkB,CAChB,QAAQ,EAAE,MAAM,EAChB,MAAM,CAAC,EAAE,WAAW,GACnB,OAAO,CAAC;QAAE,KAAK,EAAE,OAAO,CAAA;KAAE,CAAC,CAAC;IAC/B,OAAO,CAAC,MAAM,EAAE,MAAM,EAAE,MAAM,CAAC,EAAE,WAAW,GAAG,OAAO,CAAC,OAAO,CAAC,CAAC;IAChE,eAAe,CAAC,KAAK,EAAE,MAAM,EAAE,MAAM,CAAC,EAAE,WAAW,GAAG,OAAO,CAAC,OAAO,CAAC,CAAC;IACvE,kBAAkB,CAChB,QAAQ,EAAE,MAAM,EAChB,IAAI,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,EAC7B,MAAM,CAAC,EAAE,WAAW,GACnB,OAAO,CAAC,OAAO,CAAC,CAAC;IACpB,kBAAkB,CAChB,QAAQ,EAAE,MAAM,EAChB,IAAI,EAAE,MAAM,CAAC,MAAM,EAAE,OAAO,CAAC,EAC7B,MAAM,CAAC,EAAE,WAAW,GACnB,OAAO,CAAC,OAAO,CAAC,CAAC;CACrB"}

package/dist/zendesk-client.js

@@ -1,2 +0,0 @@
-export {};
-//# sourceMappingURL=zendesk-client.js.map

package/dist/zendesk-client.js.map

@@ -1 +0,0 @@
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package/dist/zendesk-rest-client.d.ts

@@ -1,16 +0,0 @@
-import type { ZendeskClient } from "./zendesk-client.js";
-export interface ZendeskHttpError {
-    readonly kind: "http";
-    readonly status: number;
-    readonly retryAfterMs?: number;
-}
-export interface CreateZendeskRestClientOptions {
-    readonly apiBaseUrl: string;
-    readonly pinnedOrigin: string;
-    readonly email: string;
-    readonly apiToken: string;
-    readonly requestTimeoutMs: number;
-    readonly fetchImpl?: typeof fetch;
-}
-export declare function createZendeskRestClient(options: CreateZendeskRestClientOptions): ZendeskClient;
-//# sourceMappingURL=zendesk-rest-client.d.ts.map

package/dist/zendesk-rest-client.d.ts.map

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package/dist/zendesk-rest-client.js

@@ -1,216 +0,0 @@
-import { ConnectorSdkError } from "@osva-ai/connector-sdk";
-import { MAX_HTTP_REQUEST_BODY_BYTES, MAX_HTTP_RESPONSE_BYTES, READ_ONLY_MAX_RETRIES, READ_ONLY_RETRY_DELAY_MS, } from "./constants.js";
-import { buildZendeskBasicAuthHeader } from "./zendesk-auth.js";
-const PATH_PATTERNS = [
-    { method: "GET", pattern: /^\/tickets\.json$/ },
-    { method: "GET", pattern: /^\/tickets\/\d+\.json$/ },
-    { method: "GET", pattern: /^\/tickets\/\d+\/comments\.json$/ },
-    { method: "GET", pattern: /^\/users\/\d+\.json$/ },
-    { method: "GET", pattern: /^\/organizations\/\d+\.json$/ },
-    { method: "PUT", pattern: /^\/tickets\/\d+\.json$/ },
-];
-function assertAllowedRelativePath(method, pathname) {
-    const normalized = pathname.replace(/\/$/, "") || "/";
-    const allowed = PATH_PATTERNS.some((entry) => entry.method === method && entry.pattern.test(normalized));
-    if (!allowed) {
-        throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk request path is not supported.");
-    }
-}
-function assertAllowedApiUrl(pinnedOrigin, apiBaseUrl, url) {
-    const parsed = new URL(url);
-    if (parsed.origin !== pinnedOrigin) {
-        throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk request URL is not allowed.");
-    }
-    const basePath = new URL(apiBaseUrl).pathname.replace(/\/$/, "");
-    if (!parsed.pathname.startsWith(basePath)) {
-        throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk request URL is not allowed.");
-    }
-}
-async function readBoundedResponseText(response, maxBytes, signal) {
-    if (signal?.aborted) {
-        throw new DOMException("Aborted", "AbortError");
-    }
-    const lengthHeader = response.headers.get("content-length");
-    if (lengthHeader !== null) {
-        const declared = Number(lengthHeader);
-        if (Number.isFinite(declared) && declared > maxBytes) {
-            throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk response exceeds the connector size limit.");
-        }
-    }
-    if (response.body === null) {
-        return "";
-    }
-    const reader = response.body.getReader();
-    const chunks = [];
-    let total = 0;
-    for (;;) {
-        if (signal?.aborted) {
-            await reader.cancel();
-            throw new DOMException("Aborted", "AbortError");
-        }
-        const { done, value } = await reader.read();
-        if (done) {
-            break;
-        }
-        if (value === undefined) {
-            continue;
-        }
-        total += value.byteLength;
-        if (total > maxBytes) {
-            await reader.cancel();
-            throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk response exceeds the connector size limit.");
-        }
-        chunks.push(value);
-    }
-    const merged = new Uint8Array(total);
-    let offset = 0;
-    for (const chunk of chunks) {
-        merged.set(chunk, offset);
-        offset += chunk.byteLength;
-    }
-    return new TextDecoder("utf-8", { fatal: false }).decode(merged);
-}
-function parseRetryAfterMs(response) {
-    const header = response.headers.get("retry-after");
-    if (header === null) {
-        return undefined;
-    }
-    const seconds = Number(header);
-    if (Number.isFinite(seconds) && seconds >= 0) {
-        return seconds * 1_000;
-    }
-    return undefined;
-}
-function sleep(ms, signal) {
-    if (signal?.aborted) {
-        return Promise.reject(new DOMException("Aborted", "AbortError"));
-    }
-    return new Promise((resolve, reject) => {
-        const timer = setTimeout(resolve, ms);
-        signal?.addEventListener("abort", () => {
-            clearTimeout(timer);
-            reject(new DOMException("Aborted", "AbortError"));
-        }, { once: true });
-    });
-}
-export function createZendeskRestClient(options) {
-    const fetchImpl = options.fetchImpl ?? fetch;
-    const baseUrl = options.apiBaseUrl.replace(/\/$/, "");
-    const basePath = new URL(baseUrl).pathname.replace(/\/$/, "");
-    const authHeader = buildZendeskBasicAuthHeader(options.email, options.apiToken);
-    async function requestJson(method, relativePath, signal, body, query) {
-        const pathOnly = relativePath.split("?")[0] ?? relativePath;
-        const relative = pathOnly.startsWith(basePath) ?
-            pathOnly.slice(basePath.length) || "/"
-            : pathOnly.startsWith("/") ? pathOnly
-                : `/${pathOnly}`;
-        assertAllowedRelativePath(method, relative);
-        const suffix = query !== undefined ? `?${query.toString()}` : "";
-        const url = `${baseUrl}${relative}${suffix}`;
-        assertAllowedApiUrl(options.pinnedOrigin, baseUrl, url.split("?")[0] ?? url);
-        let bodyText;
-        if (body !== undefined) {
-            bodyText = JSON.stringify(body);
-            if (Buffer.byteLength(bodyText, "utf8") > MAX_HTTP_REQUEST_BODY_BYTES) {
-                throw new ConnectorSdkError("INVALID_INPUT", "Zendesk update payload exceeds the size limit.");
-            }
-        }
-        let attempt = 0;
-        for (;;) {
-            const controller = new AbortController();
-            const timer = setTimeout(() => controller.abort(), options.requestTimeoutMs);
-            const onAbort = () => controller.abort();
-            signal?.addEventListener("abort", onAbort, { once: true });
-            try {
-                const response = await fetchImpl(url, {
-                    method,
-                    redirect: "manual",
-                    headers: {
-                        Accept: "application/json",
-                        "Content-Type": "application/json",
-                        Authorization: authHeader,
-                    },
-                    ...(bodyText !== undefined ? { body: bodyText } : {}),
-                    signal: controller.signal,
-                });
-                if (response.status >= 300 && response.status < 400) {
-                    throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk redirects are not followed.");
-                }
-                const text = await readBoundedResponseText(response, MAX_HTTP_RESPONSE_BYTES, signal);
-                if (response.ok) {
-                    if (text.length === 0) {
-                        return null;
-                    }
-                    try {
-                        return JSON.parse(text);
-                    }
-                    catch {
-                        throw new ConnectorSdkError("PROVIDER_ERROR", "Zendesk returned invalid JSON.");
-                    }
-                }
-                const httpError = {
-                    kind: "http",
-                    status: response.status,
-                    ...(parseRetryAfterMs(response) !== undefined
-                        ? { retryAfterMs: parseRetryAfterMs(response) }
-                        : {}),
-                };
-                const retriable = method === "GET" &&
-                    attempt < READ_ONLY_MAX_RETRIES &&
-                    (response.status === 429 ||
-                        response.status === 502 ||
-                        response.status === 503 ||
-                        response.status === 504);
-                if (retriable) {
-                    attempt += 1;
-                    const delay = httpError.retryAfterMs ?? READ_ONLY_RETRY_DELAY_MS;
-                    await sleep(delay, signal);
-                    continue;
-                }
-                throw httpError;
-            }
-            catch (error) {
-                if (error instanceof DOMException && error.name === "AbortError") {
-                    if (signal?.aborted) {
-                        throw error;
-                    }
-                    throw new ConnectorSdkError("TIMEOUT", "Zendesk request timed out.");
-                }
-                throw error;
-            }
-            finally {
-                clearTimeout(timer);
-                signal?.removeEventListener("abort", onAbort);
-            }
-        }
-    }
-    return {
-        listTickets: async (params, signal) => {
-            const query = new URLSearchParams();
-            query.set("page", String(params.page));
-            query.set("per_page", String(params.perPage));
-            if (params.status !== undefined) {
-                query.set("status", params.status);
-            }
-            const data = await requestJson("GET", "/tickets.json", signal, undefined, query);
-            const items = typeof data === "object" && data !== null && Array.isArray(data.tickets)
-                ? data.tickets
-                : [];
-            const nextPage = items.length >= params.perPage ? params.page + 1 : undefined;
-            return { items: data, nextPage };
-        },
-        getTicket: (ticketId, signal) => requestJson("GET", `/tickets/${ticketId}.json`, signal),
-        listTicketComments: async (ticketId, signal) => {
-            const data = await requestJson("GET", `/tickets/${ticketId}/comments.json`, signal);
-            const items = typeof data === "object" && data !== null && Array.isArray(data.comments)
-                ? data.comments
-                : [];
-            return { items: data ?? { comments: items } };
-        },
-        getUser: (userId, signal) => requestJson("GET", `/users/${userId}.json`, signal),
-        getOrganization: (orgId, signal) => requestJson("GET", `/organizations/${orgId}.json`, signal),
-        createInternalNote: (ticketId, body, signal) => requestJson("PUT", `/tickets/${ticketId}.json`, signal, body),
-        updateTicketStatus: (ticketId, body, signal) => requestJson("PUT", `/tickets/${ticketId}.json`, signal, body),
-    };
-}
-//# sourceMappingURL=zendesk-rest-client.js.map

package/dist/zendesk-rest-client.js.map

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