@operla-ai/sdk 0.3.4 → 0.3.6
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/dist/generated/types.gen.d.ts +1728 -52
- package/dist/generated/types.gen.d.ts.map +1 -1
- package/dist/index.d.ts +140 -40
- package/dist/index.d.ts.map +1 -1
- package/package.json +1 -1
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@@ -50,12 +50,33 @@ export type ListResponses = {
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* Successful response
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*/
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200: {
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/**
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* Agents visible at the caller's scope.
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*/
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agents: Array<{
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/**
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* Machine name of the agent (e.g. `orchestrator`, `response`, `specialist_billing`).
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*/
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name: string;
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/**
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* Human-readable label shown in the dashboard.
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*/
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label: string;
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/**
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* Cascade level of this view (global / organization / entity).
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*/
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scope: {
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/**
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* Cascade level this config lives at — `global` (whole tenant), `organization` (per-org override), or `entity` (per-entity override).
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*/
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level: 'global' | 'organization' | 'entity';
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/**
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* ID of the organization when `level` is `organization` or `entity`.
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*/
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organizationId?: string;
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/**
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* ID of the entity when `level` is `entity`.
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*/
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entityId?: string;
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};
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/**
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@@ -84,12 +105,58 @@ export type CreateData = {
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* Hard rules to attach to the agent at creation.
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*/
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hardRules?: Array<{
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/**
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* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
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name: string;
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/**
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* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
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*/
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instruction: string;
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/**
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* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
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*/
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intents?: Array<string>;
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/**
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* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
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*/
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priority?: number;
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/**
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* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
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*/
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disabled?: boolean;
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}>;
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/**
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* Few-shot examples to attach to the agent at creation.
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*/
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examples?: Array<{
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/**
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* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
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*/
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name?: string;
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/**
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* Short human-readable description of the scenario this example illustrates.
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*/
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description: string;
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/**
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* User message used as the example input.
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*/
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input: string;
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/**
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* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
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*/
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output?: unknown;
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/**
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* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
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*/
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context?: unknown;
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/**
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* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
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*/
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intents?: Array<string>;
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/**
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* Set on an override doc to filter out an inherited example of the same name at runtime.
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*/
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disabled?: boolean;
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}>;
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};
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@@ -135,87 +202,317 @@ export type CreateResponses = {
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* Successful response
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*/
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200: {
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/**
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* Machine name of the agent (e.g. `orchestrator`, `response`, `specialist_billing`).
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name: string;
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/**
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* Human-readable label shown in the dashboard.
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*/
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label: string;
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/**
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* Cascade level of this view (global / organization / entity).
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*/
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scope: {
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/**
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* Cascade level this config lives at — `global` (whole tenant), `organization` (per-org override), or `entity` (per-entity override).
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*/
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level: 'global' | 'organization' | 'entity';
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/**
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* ID of the organization when `level` is `organization` or `entity`.
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*/
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organizationId?: string;
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/**
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* ID of the entity when `level` is `entity`.
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*/
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entityId?: string;
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};
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/**
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* The agent config the runtime sees at the request scope, after cascade resolution.
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*/
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resolved: {
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/**
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* Monotonic version number of this snapshot at its scope.
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*/
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version: number;
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/**
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* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
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*/
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prompt?: string;
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/**
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* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
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*/
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hardRules?: Array<{
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/**
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* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
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*/
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name: string;
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/**
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* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
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*/
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instruction: string;
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/**
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* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
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*/
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intents?: Array<string>;
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/**
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* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
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*/
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priority?: number;
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/**
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* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
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*/
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disabled?: boolean;
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}>;
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/**
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* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
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*/
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examples?: Array<{
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/**
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* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
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*/
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name?: string;
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/**
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* Short human-readable description of the scenario this example illustrates.
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*/
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description: string;
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/**
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* User message used as the example input.
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*/
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input: string;
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/**
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* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
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*/
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output?: unknown;
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/**
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* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
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*/
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context?: unknown;
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/**
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* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
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*/
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intents?: Array<string>;
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/**
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* Set on an override doc to filter out an inherited example of the same name at runtime.
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*/
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disabled?: boolean;
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}>;
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/**
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* Toggled user-context fields exposed to the agent.
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*/
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userContextConfig?: {
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[key: string]: boolean;
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};
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/**
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* Per-channel writing style (response agent only).
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*/
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responseConfig?: {
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/**
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* Writing style applied when the conversation channel is email.
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*/
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email?: {
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/**
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* Greeting text to start the agent's response. The agent translates it into the user's language.
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*/
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greeting?: string;
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/**
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* Sign-off text appended to the agent's response. The agent translates it into the user's language.
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*/
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signature?: string;
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/**
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* Writing tone for this channel.
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*/
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tone?: 'empathetic' | 'formal' | 'friendly';
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/**
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* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
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*/
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addressForm?: 'formal' | 'informal';
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/**
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* Allow the agent to use one emoji per message. Defaults to `false`.
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*/
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allowEmojis?: boolean;
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};
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/**
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* Writing style applied when the conversation channel is chat.
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*/
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chat?: {
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/**
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* Greeting text to start the agent's response. The agent translates it into the user's language.
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*/
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greeting?: string;
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/**
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* Sign-off text appended to the agent's response. The agent translates it into the user's language.
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*/
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signature?: string;
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* Writing tone for this channel.
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*/
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tone?: 'empathetic' | 'formal' | 'friendly';
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/**
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* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
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*/
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addressForm?: 'formal' | 'informal';
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* Allow the agent to use one emoji per message. Defaults to `false`.
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allowEmojis?: boolean;
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};
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};
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/**
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* Optional release note attached when this version was published.
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message?: string;
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/**
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* ISO timestamp of the publication that produced this snapshot.
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publishedAt?: string;
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* ISO timestamp of the last draft edit (drafts only).
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updatedAt?: string;
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};
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* Override draft at this scope, when one exists.
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draft?: {
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* Monotonic version number of this snapshot at its scope.
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*/
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version: number;
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* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
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prompt?: string;
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* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
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*/
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hardRules?: Array<{
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* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
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*/
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name: string;
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* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
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instruction: string;
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* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
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priority?: number;
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*/
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disabled?: boolean;
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}>;
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* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
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*/
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examples?: Array<{
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* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
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*/
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name?: string;
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* Short human-readable description of the scenario this example illustrates.
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*/
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description: string;
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* User message used as the example input.
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input: string;
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/**
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* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
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output?: unknown;
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* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
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context?: unknown;
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/**
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* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
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*/
|
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|
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intents?: Array<string>;
|
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/**
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* Set on an override doc to filter out an inherited example of the same name at runtime.
|
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*/
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disabled?: boolean;
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+
}>;
|
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/**
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* Toggled user-context fields exposed to the agent.
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*/
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userContextConfig?: {
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[key: string]: boolean;
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};
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+
/**
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* Per-channel writing style (response agent only).
|
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*/
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responseConfig?: {
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/**
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* Writing style applied when the conversation channel is email.
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*/
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email?: {
|
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+
/**
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* Greeting text to start the agent's response. The agent translates it into the user's language.
|
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*/
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greeting?: string;
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/**
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* Sign-off text appended to the agent's response. The agent translates it into the user's language.
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*/
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signature?: string;
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/**
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* Writing tone for this channel.
|
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*/
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tone?: 'empathetic' | 'formal' | 'friendly';
|
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+
/**
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+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
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+
*/
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addressForm?: 'formal' | 'informal';
|
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+
/**
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+
* Allow the agent to use one emoji per message. Defaults to `false`.
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*/
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allowEmojis?: boolean;
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};
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/**
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* Writing style applied when the conversation channel is chat.
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*/
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chat?: {
|
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+
/**
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* Greeting text to start the agent's response. The agent translates it into the user's language.
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+
*/
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greeting?: string;
|
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|
+
/**
|
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+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
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|
+
*/
|
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|
signature?: string;
|
|
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|
+
/**
|
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+
* Writing tone for this channel.
|
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+
*/
|
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tone?: 'empathetic' | 'formal' | 'friendly';
|
|
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|
+
/**
|
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|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
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+
*/
|
|
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|
addressForm?: 'formal' | 'informal';
|
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|
+
/**
|
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|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
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+
*/
|
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allowEmojis?: boolean;
|
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};
|
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};
|
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|
+
/**
|
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+
* Optional release note attached when this version was published.
|
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+
*/
|
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message?: string;
|
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|
+
/**
|
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|
+
* ISO timestamp of the publication that produced this snapshot.
|
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+
*/
|
|
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|
publishedAt?: string;
|
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|
+
/**
|
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|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
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|
+
*/
|
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updatedAt?: string;
|
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|
};
|
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|
};
|
|
@@ -270,6 +567,9 @@ export type DeleteResponses = {
|
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|
* Successful response
|
|
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|
*/
|
|
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569
|
200: {
|
|
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|
+
/**
|
|
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|
+
* Confirmation message describing the deletion outcome.
|
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+
*/
|
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|
message: string;
|
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|
};
|
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|
};
|
|
@@ -328,87 +628,317 @@ export type GetResponses = {
|
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|
* Successful response
|
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329
629
|
*/
|
|
330
630
|
200: {
|
|
631
|
+
/**
|
|
632
|
+
* Machine name of the agent (e.g. `orchestrator`, `response`, `specialist_billing`).
|
|
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|
+
*/
|
|
331
634
|
name: string;
|
|
635
|
+
/**
|
|
636
|
+
* Human-readable label shown in the dashboard.
|
|
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|
+
*/
|
|
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638
|
label: string;
|
|
639
|
+
/**
|
|
640
|
+
* Cascade level of this view (global / organization / entity).
|
|
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|
+
*/
|
|
333
642
|
scope: {
|
|
643
|
+
/**
|
|
644
|
+
* Cascade level this config lives at — `global` (whole tenant), `organization` (per-org override), or `entity` (per-entity override).
|
|
645
|
+
*/
|
|
334
646
|
level: 'global' | 'organization' | 'entity';
|
|
647
|
+
/**
|
|
648
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
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|
+
*/
|
|
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|
organizationId?: string;
|
|
651
|
+
/**
|
|
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|
+
* ID of the entity when `level` is `entity`.
|
|
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|
+
*/
|
|
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|
entityId?: string;
|
|
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|
};
|
|
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|
/**
|
|
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|
* The agent config the runtime sees at the request scope, after cascade resolution.
|
|
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|
*/
|
|
341
659
|
resolved: {
|
|
660
|
+
/**
|
|
661
|
+
* Monotonic version number of this snapshot at its scope.
|
|
662
|
+
*/
|
|
342
663
|
version: number;
|
|
664
|
+
/**
|
|
665
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
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|
+
*/
|
|
343
667
|
prompt?: string;
|
|
668
|
+
/**
|
|
669
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
670
|
+
*/
|
|
344
671
|
hardRules?: Array<{
|
|
672
|
+
/**
|
|
673
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
674
|
+
*/
|
|
345
675
|
name: string;
|
|
676
|
+
/**
|
|
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|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
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|
+
*/
|
|
346
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|
instruction: string;
|
|
347
|
-
|
|
348
|
-
|
|
349
|
-
|
|
680
|
+
/**
|
|
681
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
682
|
+
*/
|
|
683
|
+
intents?: Array<string>;
|
|
684
|
+
/**
|
|
685
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
686
|
+
*/
|
|
350
687
|
priority?: number;
|
|
688
|
+
/**
|
|
689
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
690
|
+
*/
|
|
691
|
+
disabled?: boolean;
|
|
692
|
+
}>;
|
|
693
|
+
/**
|
|
694
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
695
|
+
*/
|
|
696
|
+
examples?: Array<{
|
|
697
|
+
/**
|
|
698
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
699
|
+
*/
|
|
700
|
+
name?: string;
|
|
701
|
+
/**
|
|
702
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
703
|
+
*/
|
|
704
|
+
description: string;
|
|
705
|
+
/**
|
|
706
|
+
* User message used as the example input.
|
|
707
|
+
*/
|
|
708
|
+
input: string;
|
|
709
|
+
/**
|
|
710
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
711
|
+
*/
|
|
712
|
+
output?: unknown;
|
|
713
|
+
/**
|
|
714
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
715
|
+
*/
|
|
716
|
+
context?: unknown;
|
|
717
|
+
/**
|
|
718
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
719
|
+
*/
|
|
720
|
+
intents?: Array<string>;
|
|
721
|
+
/**
|
|
722
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
723
|
+
*/
|
|
351
724
|
disabled?: boolean;
|
|
352
725
|
}>;
|
|
726
|
+
/**
|
|
727
|
+
* Toggled user-context fields exposed to the agent.
|
|
728
|
+
*/
|
|
353
729
|
userContextConfig?: {
|
|
354
730
|
[key: string]: boolean;
|
|
355
731
|
};
|
|
732
|
+
/**
|
|
733
|
+
* Per-channel writing style (response agent only).
|
|
734
|
+
*/
|
|
356
735
|
responseConfig?: {
|
|
736
|
+
/**
|
|
737
|
+
* Writing style applied when the conversation channel is email.
|
|
738
|
+
*/
|
|
357
739
|
email?: {
|
|
740
|
+
/**
|
|
741
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
742
|
+
*/
|
|
358
743
|
greeting?: string;
|
|
744
|
+
/**
|
|
745
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
746
|
+
*/
|
|
359
747
|
signature?: string;
|
|
748
|
+
/**
|
|
749
|
+
* Writing tone for this channel.
|
|
750
|
+
*/
|
|
360
751
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
752
|
+
/**
|
|
753
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
754
|
+
*/
|
|
361
755
|
addressForm?: 'formal' | 'informal';
|
|
756
|
+
/**
|
|
757
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
758
|
+
*/
|
|
362
759
|
allowEmojis?: boolean;
|
|
363
760
|
};
|
|
761
|
+
/**
|
|
762
|
+
* Writing style applied when the conversation channel is chat.
|
|
763
|
+
*/
|
|
364
764
|
chat?: {
|
|
765
|
+
/**
|
|
766
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
767
|
+
*/
|
|
365
768
|
greeting?: string;
|
|
769
|
+
/**
|
|
770
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
771
|
+
*/
|
|
366
772
|
signature?: string;
|
|
773
|
+
/**
|
|
774
|
+
* Writing tone for this channel.
|
|
775
|
+
*/
|
|
367
776
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
777
|
+
/**
|
|
778
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
779
|
+
*/
|
|
368
780
|
addressForm?: 'formal' | 'informal';
|
|
781
|
+
/**
|
|
782
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
783
|
+
*/
|
|
369
784
|
allowEmojis?: boolean;
|
|
370
785
|
};
|
|
371
786
|
};
|
|
787
|
+
/**
|
|
788
|
+
* Optional release note attached when this version was published.
|
|
789
|
+
*/
|
|
372
790
|
message?: string;
|
|
791
|
+
/**
|
|
792
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
793
|
+
*/
|
|
373
794
|
publishedAt?: string;
|
|
795
|
+
/**
|
|
796
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
797
|
+
*/
|
|
374
798
|
updatedAt?: string;
|
|
375
799
|
};
|
|
376
800
|
/**
|
|
377
801
|
* Override draft at this scope, when one exists.
|
|
378
802
|
*/
|
|
379
803
|
draft?: {
|
|
804
|
+
/**
|
|
805
|
+
* Monotonic version number of this snapshot at its scope.
|
|
806
|
+
*/
|
|
380
807
|
version: number;
|
|
808
|
+
/**
|
|
809
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
810
|
+
*/
|
|
381
811
|
prompt?: string;
|
|
812
|
+
/**
|
|
813
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
814
|
+
*/
|
|
382
815
|
hardRules?: Array<{
|
|
816
|
+
/**
|
|
817
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
818
|
+
*/
|
|
383
819
|
name: string;
|
|
820
|
+
/**
|
|
821
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
822
|
+
*/
|
|
384
823
|
instruction: string;
|
|
385
|
-
|
|
386
|
-
|
|
387
|
-
|
|
824
|
+
/**
|
|
825
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
826
|
+
*/
|
|
827
|
+
intents?: Array<string>;
|
|
828
|
+
/**
|
|
829
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
830
|
+
*/
|
|
388
831
|
priority?: number;
|
|
832
|
+
/**
|
|
833
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
834
|
+
*/
|
|
389
835
|
disabled?: boolean;
|
|
390
836
|
}>;
|
|
837
|
+
/**
|
|
838
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
839
|
+
*/
|
|
840
|
+
examples?: Array<{
|
|
841
|
+
/**
|
|
842
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
843
|
+
*/
|
|
844
|
+
name?: string;
|
|
845
|
+
/**
|
|
846
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
847
|
+
*/
|
|
848
|
+
description: string;
|
|
849
|
+
/**
|
|
850
|
+
* User message used as the example input.
|
|
851
|
+
*/
|
|
852
|
+
input: string;
|
|
853
|
+
/**
|
|
854
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
855
|
+
*/
|
|
856
|
+
output?: unknown;
|
|
857
|
+
/**
|
|
858
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
859
|
+
*/
|
|
860
|
+
context?: unknown;
|
|
861
|
+
/**
|
|
862
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
863
|
+
*/
|
|
864
|
+
intents?: Array<string>;
|
|
865
|
+
/**
|
|
866
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
867
|
+
*/
|
|
868
|
+
disabled?: boolean;
|
|
869
|
+
}>;
|
|
870
|
+
/**
|
|
871
|
+
* Toggled user-context fields exposed to the agent.
|
|
872
|
+
*/
|
|
391
873
|
userContextConfig?: {
|
|
392
874
|
[key: string]: boolean;
|
|
393
875
|
};
|
|
876
|
+
/**
|
|
877
|
+
* Per-channel writing style (response agent only).
|
|
878
|
+
*/
|
|
394
879
|
responseConfig?: {
|
|
880
|
+
/**
|
|
881
|
+
* Writing style applied when the conversation channel is email.
|
|
882
|
+
*/
|
|
395
883
|
email?: {
|
|
884
|
+
/**
|
|
885
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
886
|
+
*/
|
|
396
887
|
greeting?: string;
|
|
888
|
+
/**
|
|
889
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
890
|
+
*/
|
|
397
891
|
signature?: string;
|
|
892
|
+
/**
|
|
893
|
+
* Writing tone for this channel.
|
|
894
|
+
*/
|
|
398
895
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
896
|
+
/**
|
|
897
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
898
|
+
*/
|
|
399
899
|
addressForm?: 'formal' | 'informal';
|
|
900
|
+
/**
|
|
901
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
902
|
+
*/
|
|
400
903
|
allowEmojis?: boolean;
|
|
401
904
|
};
|
|
905
|
+
/**
|
|
906
|
+
* Writing style applied when the conversation channel is chat.
|
|
907
|
+
*/
|
|
402
908
|
chat?: {
|
|
909
|
+
/**
|
|
910
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
911
|
+
*/
|
|
403
912
|
greeting?: string;
|
|
913
|
+
/**
|
|
914
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
915
|
+
*/
|
|
404
916
|
signature?: string;
|
|
917
|
+
/**
|
|
918
|
+
* Writing tone for this channel.
|
|
919
|
+
*/
|
|
405
920
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
921
|
+
/**
|
|
922
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
923
|
+
*/
|
|
406
924
|
addressForm?: 'formal' | 'informal';
|
|
925
|
+
/**
|
|
926
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
927
|
+
*/
|
|
407
928
|
allowEmojis?: boolean;
|
|
408
929
|
};
|
|
409
930
|
};
|
|
931
|
+
/**
|
|
932
|
+
* Optional release note attached when this version was published.
|
|
933
|
+
*/
|
|
410
934
|
message?: string;
|
|
935
|
+
/**
|
|
936
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
937
|
+
*/
|
|
411
938
|
publishedAt?: string;
|
|
939
|
+
/**
|
|
940
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
941
|
+
*/
|
|
412
942
|
updatedAt?: string;
|
|
413
943
|
};
|
|
414
944
|
};
|
|
@@ -424,12 +954,58 @@ export type UpdateData = {
|
|
|
424
954
|
* Constraints the agent must follow, injected into its prompt.
|
|
425
955
|
*/
|
|
426
956
|
hardRules?: Array<{
|
|
957
|
+
/**
|
|
958
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
959
|
+
*/
|
|
427
960
|
name: string;
|
|
961
|
+
/**
|
|
962
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
963
|
+
*/
|
|
428
964
|
instruction: string;
|
|
429
|
-
|
|
430
|
-
|
|
431
|
-
|
|
965
|
+
/**
|
|
966
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
967
|
+
*/
|
|
968
|
+
intents?: Array<string>;
|
|
969
|
+
/**
|
|
970
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
971
|
+
*/
|
|
432
972
|
priority?: number;
|
|
973
|
+
/**
|
|
974
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
975
|
+
*/
|
|
976
|
+
disabled?: boolean;
|
|
977
|
+
}>;
|
|
978
|
+
/**
|
|
979
|
+
* Few-shot examples shown to the agent in its prompt. Use them to demonstrate input → output patterns.
|
|
980
|
+
*/
|
|
981
|
+
examples?: Array<{
|
|
982
|
+
/**
|
|
983
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
984
|
+
*/
|
|
985
|
+
name?: string;
|
|
986
|
+
/**
|
|
987
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
988
|
+
*/
|
|
989
|
+
description: string;
|
|
990
|
+
/**
|
|
991
|
+
* User message used as the example input.
|
|
992
|
+
*/
|
|
993
|
+
input: string;
|
|
994
|
+
/**
|
|
995
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
996
|
+
*/
|
|
997
|
+
output?: unknown;
|
|
998
|
+
/**
|
|
999
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
1000
|
+
*/
|
|
1001
|
+
context?: unknown;
|
|
1002
|
+
/**
|
|
1003
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
1004
|
+
*/
|
|
1005
|
+
intents?: Array<string>;
|
|
1006
|
+
/**
|
|
1007
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
1008
|
+
*/
|
|
433
1009
|
disabled?: boolean;
|
|
434
1010
|
}>;
|
|
435
1011
|
/**
|
|
@@ -442,18 +1018,54 @@ export type UpdateData = {
|
|
|
442
1018
|
* Per-channel writing style. Editable on the response agent only.
|
|
443
1019
|
*/
|
|
444
1020
|
responseConfig?: {
|
|
1021
|
+
/**
|
|
1022
|
+
* Writing style applied when the conversation channel is email.
|
|
1023
|
+
*/
|
|
445
1024
|
email?: {
|
|
1025
|
+
/**
|
|
1026
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1027
|
+
*/
|
|
446
1028
|
greeting?: string;
|
|
1029
|
+
/**
|
|
1030
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1031
|
+
*/
|
|
447
1032
|
signature?: string;
|
|
1033
|
+
/**
|
|
1034
|
+
* Writing tone for this channel.
|
|
1035
|
+
*/
|
|
448
1036
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1037
|
+
/**
|
|
1038
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1039
|
+
*/
|
|
449
1040
|
addressForm?: 'formal' | 'informal';
|
|
1041
|
+
/**
|
|
1042
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1043
|
+
*/
|
|
450
1044
|
allowEmojis?: boolean;
|
|
451
1045
|
};
|
|
1046
|
+
/**
|
|
1047
|
+
* Writing style applied when the conversation channel is chat.
|
|
1048
|
+
*/
|
|
452
1049
|
chat?: {
|
|
1050
|
+
/**
|
|
1051
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1052
|
+
*/
|
|
453
1053
|
greeting?: string;
|
|
1054
|
+
/**
|
|
1055
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1056
|
+
*/
|
|
454
1057
|
signature?: string;
|
|
1058
|
+
/**
|
|
1059
|
+
* Writing tone for this channel.
|
|
1060
|
+
*/
|
|
455
1061
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1062
|
+
/**
|
|
1063
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1064
|
+
*/
|
|
456
1065
|
addressForm?: 'formal' | 'informal';
|
|
1066
|
+
/**
|
|
1067
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1068
|
+
*/
|
|
457
1069
|
allowEmojis?: boolean;
|
|
458
1070
|
};
|
|
459
1071
|
};
|
|
@@ -514,87 +1126,317 @@ export type UpdateResponses = {
|
|
|
514
1126
|
* Successful response
|
|
515
1127
|
*/
|
|
516
1128
|
200: {
|
|
1129
|
+
/**
|
|
1130
|
+
* Machine name of the agent (e.g. `orchestrator`, `response`, `specialist_billing`).
|
|
1131
|
+
*/
|
|
517
1132
|
name: string;
|
|
1133
|
+
/**
|
|
1134
|
+
* Human-readable label shown in the dashboard.
|
|
1135
|
+
*/
|
|
518
1136
|
label: string;
|
|
1137
|
+
/**
|
|
1138
|
+
* Cascade level of this view (global / organization / entity).
|
|
1139
|
+
*/
|
|
519
1140
|
scope: {
|
|
1141
|
+
/**
|
|
1142
|
+
* Cascade level this config lives at — `global` (whole tenant), `organization` (per-org override), or `entity` (per-entity override).
|
|
1143
|
+
*/
|
|
520
1144
|
level: 'global' | 'organization' | 'entity';
|
|
1145
|
+
/**
|
|
1146
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
1147
|
+
*/
|
|
521
1148
|
organizationId?: string;
|
|
1149
|
+
/**
|
|
1150
|
+
* ID of the entity when `level` is `entity`.
|
|
1151
|
+
*/
|
|
522
1152
|
entityId?: string;
|
|
523
1153
|
};
|
|
524
1154
|
/**
|
|
525
1155
|
* The agent config the runtime sees at the request scope, after cascade resolution.
|
|
526
1156
|
*/
|
|
527
1157
|
resolved: {
|
|
1158
|
+
/**
|
|
1159
|
+
* Monotonic version number of this snapshot at its scope.
|
|
1160
|
+
*/
|
|
528
1161
|
version: number;
|
|
1162
|
+
/**
|
|
1163
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
1164
|
+
*/
|
|
529
1165
|
prompt?: string;
|
|
1166
|
+
/**
|
|
1167
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
1168
|
+
*/
|
|
530
1169
|
hardRules?: Array<{
|
|
1170
|
+
/**
|
|
1171
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
1172
|
+
*/
|
|
531
1173
|
name: string;
|
|
1174
|
+
/**
|
|
1175
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
1176
|
+
*/
|
|
532
1177
|
instruction: string;
|
|
533
|
-
|
|
534
|
-
|
|
535
|
-
|
|
1178
|
+
/**
|
|
1179
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
1180
|
+
*/
|
|
1181
|
+
intents?: Array<string>;
|
|
1182
|
+
/**
|
|
1183
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
1184
|
+
*/
|
|
536
1185
|
priority?: number;
|
|
1186
|
+
/**
|
|
1187
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
1188
|
+
*/
|
|
1189
|
+
disabled?: boolean;
|
|
1190
|
+
}>;
|
|
1191
|
+
/**
|
|
1192
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
1193
|
+
*/
|
|
1194
|
+
examples?: Array<{
|
|
1195
|
+
/**
|
|
1196
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
1197
|
+
*/
|
|
1198
|
+
name?: string;
|
|
1199
|
+
/**
|
|
1200
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
1201
|
+
*/
|
|
1202
|
+
description: string;
|
|
1203
|
+
/**
|
|
1204
|
+
* User message used as the example input.
|
|
1205
|
+
*/
|
|
1206
|
+
input: string;
|
|
1207
|
+
/**
|
|
1208
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
1209
|
+
*/
|
|
1210
|
+
output?: unknown;
|
|
1211
|
+
/**
|
|
1212
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
1213
|
+
*/
|
|
1214
|
+
context?: unknown;
|
|
1215
|
+
/**
|
|
1216
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
1217
|
+
*/
|
|
1218
|
+
intents?: Array<string>;
|
|
1219
|
+
/**
|
|
1220
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
1221
|
+
*/
|
|
537
1222
|
disabled?: boolean;
|
|
538
1223
|
}>;
|
|
1224
|
+
/**
|
|
1225
|
+
* Toggled user-context fields exposed to the agent.
|
|
1226
|
+
*/
|
|
539
1227
|
userContextConfig?: {
|
|
540
1228
|
[key: string]: boolean;
|
|
541
1229
|
};
|
|
1230
|
+
/**
|
|
1231
|
+
* Per-channel writing style (response agent only).
|
|
1232
|
+
*/
|
|
542
1233
|
responseConfig?: {
|
|
1234
|
+
/**
|
|
1235
|
+
* Writing style applied when the conversation channel is email.
|
|
1236
|
+
*/
|
|
543
1237
|
email?: {
|
|
1238
|
+
/**
|
|
1239
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1240
|
+
*/
|
|
544
1241
|
greeting?: string;
|
|
1242
|
+
/**
|
|
1243
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1244
|
+
*/
|
|
545
1245
|
signature?: string;
|
|
1246
|
+
/**
|
|
1247
|
+
* Writing tone for this channel.
|
|
1248
|
+
*/
|
|
546
1249
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1250
|
+
/**
|
|
1251
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1252
|
+
*/
|
|
547
1253
|
addressForm?: 'formal' | 'informal';
|
|
1254
|
+
/**
|
|
1255
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1256
|
+
*/
|
|
548
1257
|
allowEmojis?: boolean;
|
|
549
1258
|
};
|
|
1259
|
+
/**
|
|
1260
|
+
* Writing style applied when the conversation channel is chat.
|
|
1261
|
+
*/
|
|
550
1262
|
chat?: {
|
|
1263
|
+
/**
|
|
1264
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1265
|
+
*/
|
|
551
1266
|
greeting?: string;
|
|
1267
|
+
/**
|
|
1268
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1269
|
+
*/
|
|
552
1270
|
signature?: string;
|
|
1271
|
+
/**
|
|
1272
|
+
* Writing tone for this channel.
|
|
1273
|
+
*/
|
|
553
1274
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1275
|
+
/**
|
|
1276
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1277
|
+
*/
|
|
554
1278
|
addressForm?: 'formal' | 'informal';
|
|
1279
|
+
/**
|
|
1280
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1281
|
+
*/
|
|
555
1282
|
allowEmojis?: boolean;
|
|
556
1283
|
};
|
|
557
1284
|
};
|
|
1285
|
+
/**
|
|
1286
|
+
* Optional release note attached when this version was published.
|
|
1287
|
+
*/
|
|
558
1288
|
message?: string;
|
|
1289
|
+
/**
|
|
1290
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
1291
|
+
*/
|
|
559
1292
|
publishedAt?: string;
|
|
1293
|
+
/**
|
|
1294
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
1295
|
+
*/
|
|
560
1296
|
updatedAt?: string;
|
|
561
1297
|
};
|
|
562
1298
|
/**
|
|
563
1299
|
* Override draft at this scope, when one exists.
|
|
564
1300
|
*/
|
|
565
1301
|
draft?: {
|
|
1302
|
+
/**
|
|
1303
|
+
* Monotonic version number of this snapshot at its scope.
|
|
1304
|
+
*/
|
|
566
1305
|
version: number;
|
|
1306
|
+
/**
|
|
1307
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
1308
|
+
*/
|
|
567
1309
|
prompt?: string;
|
|
1310
|
+
/**
|
|
1311
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
1312
|
+
*/
|
|
568
1313
|
hardRules?: Array<{
|
|
1314
|
+
/**
|
|
1315
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
1316
|
+
*/
|
|
569
1317
|
name: string;
|
|
1318
|
+
/**
|
|
1319
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
1320
|
+
*/
|
|
570
1321
|
instruction: string;
|
|
571
|
-
|
|
572
|
-
|
|
573
|
-
|
|
1322
|
+
/**
|
|
1323
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
1324
|
+
*/
|
|
1325
|
+
intents?: Array<string>;
|
|
1326
|
+
/**
|
|
1327
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
1328
|
+
*/
|
|
574
1329
|
priority?: number;
|
|
1330
|
+
/**
|
|
1331
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
1332
|
+
*/
|
|
1333
|
+
disabled?: boolean;
|
|
1334
|
+
}>;
|
|
1335
|
+
/**
|
|
1336
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
1337
|
+
*/
|
|
1338
|
+
examples?: Array<{
|
|
1339
|
+
/**
|
|
1340
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
1341
|
+
*/
|
|
1342
|
+
name?: string;
|
|
1343
|
+
/**
|
|
1344
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
1345
|
+
*/
|
|
1346
|
+
description: string;
|
|
1347
|
+
/**
|
|
1348
|
+
* User message used as the example input.
|
|
1349
|
+
*/
|
|
1350
|
+
input: string;
|
|
1351
|
+
/**
|
|
1352
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
1353
|
+
*/
|
|
1354
|
+
output?: unknown;
|
|
1355
|
+
/**
|
|
1356
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
1357
|
+
*/
|
|
1358
|
+
context?: unknown;
|
|
1359
|
+
/**
|
|
1360
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
1361
|
+
*/
|
|
1362
|
+
intents?: Array<string>;
|
|
1363
|
+
/**
|
|
1364
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
1365
|
+
*/
|
|
575
1366
|
disabled?: boolean;
|
|
576
1367
|
}>;
|
|
1368
|
+
/**
|
|
1369
|
+
* Toggled user-context fields exposed to the agent.
|
|
1370
|
+
*/
|
|
577
1371
|
userContextConfig?: {
|
|
578
1372
|
[key: string]: boolean;
|
|
579
1373
|
};
|
|
1374
|
+
/**
|
|
1375
|
+
* Per-channel writing style (response agent only).
|
|
1376
|
+
*/
|
|
580
1377
|
responseConfig?: {
|
|
1378
|
+
/**
|
|
1379
|
+
* Writing style applied when the conversation channel is email.
|
|
1380
|
+
*/
|
|
581
1381
|
email?: {
|
|
1382
|
+
/**
|
|
1383
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1384
|
+
*/
|
|
582
1385
|
greeting?: string;
|
|
1386
|
+
/**
|
|
1387
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1388
|
+
*/
|
|
583
1389
|
signature?: string;
|
|
1390
|
+
/**
|
|
1391
|
+
* Writing tone for this channel.
|
|
1392
|
+
*/
|
|
584
1393
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1394
|
+
/**
|
|
1395
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1396
|
+
*/
|
|
585
1397
|
addressForm?: 'formal' | 'informal';
|
|
1398
|
+
/**
|
|
1399
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1400
|
+
*/
|
|
586
1401
|
allowEmojis?: boolean;
|
|
587
1402
|
};
|
|
1403
|
+
/**
|
|
1404
|
+
* Writing style applied when the conversation channel is chat.
|
|
1405
|
+
*/
|
|
588
1406
|
chat?: {
|
|
1407
|
+
/**
|
|
1408
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1409
|
+
*/
|
|
589
1410
|
greeting?: string;
|
|
1411
|
+
/**
|
|
1412
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1413
|
+
*/
|
|
590
1414
|
signature?: string;
|
|
1415
|
+
/**
|
|
1416
|
+
* Writing tone for this channel.
|
|
1417
|
+
*/
|
|
591
1418
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1419
|
+
/**
|
|
1420
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1421
|
+
*/
|
|
592
1422
|
addressForm?: 'formal' | 'informal';
|
|
1423
|
+
/**
|
|
1424
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1425
|
+
*/
|
|
593
1426
|
allowEmojis?: boolean;
|
|
594
1427
|
};
|
|
595
1428
|
};
|
|
1429
|
+
/**
|
|
1430
|
+
* Optional release note attached when this version was published.
|
|
1431
|
+
*/
|
|
596
1432
|
message?: string;
|
|
1433
|
+
/**
|
|
1434
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
1435
|
+
*/
|
|
597
1436
|
publishedAt?: string;
|
|
1437
|
+
/**
|
|
1438
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
1439
|
+
*/
|
|
598
1440
|
updatedAt?: string;
|
|
599
1441
|
};
|
|
600
1442
|
};
|
|
@@ -654,6 +1496,9 @@ export type DeleteOverrideResponses = {
|
|
|
654
1496
|
* Successful response
|
|
655
1497
|
*/
|
|
656
1498
|
200: {
|
|
1499
|
+
/**
|
|
1500
|
+
* Confirmation message describing the deletion outcome.
|
|
1501
|
+
*/
|
|
657
1502
|
message: string;
|
|
658
1503
|
};
|
|
659
1504
|
};
|
|
@@ -717,87 +1562,317 @@ export type PublishResponses = {
|
|
|
717
1562
|
* Successful response
|
|
718
1563
|
*/
|
|
719
1564
|
200: {
|
|
1565
|
+
/**
|
|
1566
|
+
* Machine name of the agent (e.g. `orchestrator`, `response`, `specialist_billing`).
|
|
1567
|
+
*/
|
|
720
1568
|
name: string;
|
|
1569
|
+
/**
|
|
1570
|
+
* Human-readable label shown in the dashboard.
|
|
1571
|
+
*/
|
|
721
1572
|
label: string;
|
|
1573
|
+
/**
|
|
1574
|
+
* Cascade level of this view (global / organization / entity).
|
|
1575
|
+
*/
|
|
722
1576
|
scope: {
|
|
1577
|
+
/**
|
|
1578
|
+
* Cascade level this config lives at — `global` (whole tenant), `organization` (per-org override), or `entity` (per-entity override).
|
|
1579
|
+
*/
|
|
723
1580
|
level: 'global' | 'organization' | 'entity';
|
|
1581
|
+
/**
|
|
1582
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
1583
|
+
*/
|
|
724
1584
|
organizationId?: string;
|
|
1585
|
+
/**
|
|
1586
|
+
* ID of the entity when `level` is `entity`.
|
|
1587
|
+
*/
|
|
725
1588
|
entityId?: string;
|
|
726
1589
|
};
|
|
727
1590
|
/**
|
|
728
1591
|
* The agent config the runtime sees at the request scope, after cascade resolution.
|
|
729
1592
|
*/
|
|
730
1593
|
resolved: {
|
|
1594
|
+
/**
|
|
1595
|
+
* Monotonic version number of this snapshot at its scope.
|
|
1596
|
+
*/
|
|
731
1597
|
version: number;
|
|
1598
|
+
/**
|
|
1599
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
1600
|
+
*/
|
|
732
1601
|
prompt?: string;
|
|
1602
|
+
/**
|
|
1603
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
1604
|
+
*/
|
|
733
1605
|
hardRules?: Array<{
|
|
1606
|
+
/**
|
|
1607
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
1608
|
+
*/
|
|
734
1609
|
name: string;
|
|
1610
|
+
/**
|
|
1611
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
1612
|
+
*/
|
|
735
1613
|
instruction: string;
|
|
736
|
-
|
|
737
|
-
|
|
738
|
-
|
|
1614
|
+
/**
|
|
1615
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
1616
|
+
*/
|
|
1617
|
+
intents?: Array<string>;
|
|
1618
|
+
/**
|
|
1619
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
1620
|
+
*/
|
|
739
1621
|
priority?: number;
|
|
1622
|
+
/**
|
|
1623
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
1624
|
+
*/
|
|
1625
|
+
disabled?: boolean;
|
|
1626
|
+
}>;
|
|
1627
|
+
/**
|
|
1628
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
1629
|
+
*/
|
|
1630
|
+
examples?: Array<{
|
|
1631
|
+
/**
|
|
1632
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
1633
|
+
*/
|
|
1634
|
+
name?: string;
|
|
1635
|
+
/**
|
|
1636
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
1637
|
+
*/
|
|
1638
|
+
description: string;
|
|
1639
|
+
/**
|
|
1640
|
+
* User message used as the example input.
|
|
1641
|
+
*/
|
|
1642
|
+
input: string;
|
|
1643
|
+
/**
|
|
1644
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
1645
|
+
*/
|
|
1646
|
+
output?: unknown;
|
|
1647
|
+
/**
|
|
1648
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
1649
|
+
*/
|
|
1650
|
+
context?: unknown;
|
|
1651
|
+
/**
|
|
1652
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
1653
|
+
*/
|
|
1654
|
+
intents?: Array<string>;
|
|
1655
|
+
/**
|
|
1656
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
1657
|
+
*/
|
|
740
1658
|
disabled?: boolean;
|
|
741
1659
|
}>;
|
|
1660
|
+
/**
|
|
1661
|
+
* Toggled user-context fields exposed to the agent.
|
|
1662
|
+
*/
|
|
742
1663
|
userContextConfig?: {
|
|
743
1664
|
[key: string]: boolean;
|
|
744
1665
|
};
|
|
1666
|
+
/**
|
|
1667
|
+
* Per-channel writing style (response agent only).
|
|
1668
|
+
*/
|
|
745
1669
|
responseConfig?: {
|
|
1670
|
+
/**
|
|
1671
|
+
* Writing style applied when the conversation channel is email.
|
|
1672
|
+
*/
|
|
746
1673
|
email?: {
|
|
1674
|
+
/**
|
|
1675
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1676
|
+
*/
|
|
747
1677
|
greeting?: string;
|
|
1678
|
+
/**
|
|
1679
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1680
|
+
*/
|
|
748
1681
|
signature?: string;
|
|
1682
|
+
/**
|
|
1683
|
+
* Writing tone for this channel.
|
|
1684
|
+
*/
|
|
749
1685
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1686
|
+
/**
|
|
1687
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1688
|
+
*/
|
|
750
1689
|
addressForm?: 'formal' | 'informal';
|
|
1690
|
+
/**
|
|
1691
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1692
|
+
*/
|
|
751
1693
|
allowEmojis?: boolean;
|
|
752
1694
|
};
|
|
1695
|
+
/**
|
|
1696
|
+
* Writing style applied when the conversation channel is chat.
|
|
1697
|
+
*/
|
|
753
1698
|
chat?: {
|
|
1699
|
+
/**
|
|
1700
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1701
|
+
*/
|
|
754
1702
|
greeting?: string;
|
|
1703
|
+
/**
|
|
1704
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1705
|
+
*/
|
|
755
1706
|
signature?: string;
|
|
1707
|
+
/**
|
|
1708
|
+
* Writing tone for this channel.
|
|
1709
|
+
*/
|
|
756
1710
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1711
|
+
/**
|
|
1712
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1713
|
+
*/
|
|
757
1714
|
addressForm?: 'formal' | 'informal';
|
|
1715
|
+
/**
|
|
1716
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1717
|
+
*/
|
|
758
1718
|
allowEmojis?: boolean;
|
|
759
1719
|
};
|
|
760
1720
|
};
|
|
1721
|
+
/**
|
|
1722
|
+
* Optional release note attached when this version was published.
|
|
1723
|
+
*/
|
|
761
1724
|
message?: string;
|
|
1725
|
+
/**
|
|
1726
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
1727
|
+
*/
|
|
762
1728
|
publishedAt?: string;
|
|
1729
|
+
/**
|
|
1730
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
1731
|
+
*/
|
|
763
1732
|
updatedAt?: string;
|
|
764
1733
|
};
|
|
765
1734
|
/**
|
|
766
1735
|
* Override draft at this scope, when one exists.
|
|
767
1736
|
*/
|
|
768
1737
|
draft?: {
|
|
1738
|
+
/**
|
|
1739
|
+
* Monotonic version number of this snapshot at its scope.
|
|
1740
|
+
*/
|
|
769
1741
|
version: number;
|
|
1742
|
+
/**
|
|
1743
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
1744
|
+
*/
|
|
770
1745
|
prompt?: string;
|
|
1746
|
+
/**
|
|
1747
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
1748
|
+
*/
|
|
771
1749
|
hardRules?: Array<{
|
|
1750
|
+
/**
|
|
1751
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
1752
|
+
*/
|
|
772
1753
|
name: string;
|
|
1754
|
+
/**
|
|
1755
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
1756
|
+
*/
|
|
773
1757
|
instruction: string;
|
|
774
|
-
|
|
775
|
-
|
|
776
|
-
|
|
1758
|
+
/**
|
|
1759
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
1760
|
+
*/
|
|
1761
|
+
intents?: Array<string>;
|
|
1762
|
+
/**
|
|
1763
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
1764
|
+
*/
|
|
777
1765
|
priority?: number;
|
|
1766
|
+
/**
|
|
1767
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
1768
|
+
*/
|
|
1769
|
+
disabled?: boolean;
|
|
1770
|
+
}>;
|
|
1771
|
+
/**
|
|
1772
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
1773
|
+
*/
|
|
1774
|
+
examples?: Array<{
|
|
1775
|
+
/**
|
|
1776
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
1777
|
+
*/
|
|
1778
|
+
name?: string;
|
|
1779
|
+
/**
|
|
1780
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
1781
|
+
*/
|
|
1782
|
+
description: string;
|
|
1783
|
+
/**
|
|
1784
|
+
* User message used as the example input.
|
|
1785
|
+
*/
|
|
1786
|
+
input: string;
|
|
1787
|
+
/**
|
|
1788
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
1789
|
+
*/
|
|
1790
|
+
output?: unknown;
|
|
1791
|
+
/**
|
|
1792
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
1793
|
+
*/
|
|
1794
|
+
context?: unknown;
|
|
1795
|
+
/**
|
|
1796
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
1797
|
+
*/
|
|
1798
|
+
intents?: Array<string>;
|
|
1799
|
+
/**
|
|
1800
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
1801
|
+
*/
|
|
778
1802
|
disabled?: boolean;
|
|
779
1803
|
}>;
|
|
1804
|
+
/**
|
|
1805
|
+
* Toggled user-context fields exposed to the agent.
|
|
1806
|
+
*/
|
|
780
1807
|
userContextConfig?: {
|
|
781
1808
|
[key: string]: boolean;
|
|
782
1809
|
};
|
|
1810
|
+
/**
|
|
1811
|
+
* Per-channel writing style (response agent only).
|
|
1812
|
+
*/
|
|
783
1813
|
responseConfig?: {
|
|
1814
|
+
/**
|
|
1815
|
+
* Writing style applied when the conversation channel is email.
|
|
1816
|
+
*/
|
|
784
1817
|
email?: {
|
|
1818
|
+
/**
|
|
1819
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1820
|
+
*/
|
|
785
1821
|
greeting?: string;
|
|
1822
|
+
/**
|
|
1823
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1824
|
+
*/
|
|
786
1825
|
signature?: string;
|
|
1826
|
+
/**
|
|
1827
|
+
* Writing tone for this channel.
|
|
1828
|
+
*/
|
|
787
1829
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1830
|
+
/**
|
|
1831
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1832
|
+
*/
|
|
788
1833
|
addressForm?: 'formal' | 'informal';
|
|
1834
|
+
/**
|
|
1835
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1836
|
+
*/
|
|
789
1837
|
allowEmojis?: boolean;
|
|
790
1838
|
};
|
|
1839
|
+
/**
|
|
1840
|
+
* Writing style applied when the conversation channel is chat.
|
|
1841
|
+
*/
|
|
791
1842
|
chat?: {
|
|
1843
|
+
/**
|
|
1844
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
1845
|
+
*/
|
|
792
1846
|
greeting?: string;
|
|
1847
|
+
/**
|
|
1848
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
1849
|
+
*/
|
|
793
1850
|
signature?: string;
|
|
1851
|
+
/**
|
|
1852
|
+
* Writing tone for this channel.
|
|
1853
|
+
*/
|
|
794
1854
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
1855
|
+
/**
|
|
1856
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
1857
|
+
*/
|
|
795
1858
|
addressForm?: 'formal' | 'informal';
|
|
1859
|
+
/**
|
|
1860
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
1861
|
+
*/
|
|
796
1862
|
allowEmojis?: boolean;
|
|
797
1863
|
};
|
|
798
1864
|
};
|
|
1865
|
+
/**
|
|
1866
|
+
* Optional release note attached when this version was published.
|
|
1867
|
+
*/
|
|
799
1868
|
message?: string;
|
|
1869
|
+
/**
|
|
1870
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
1871
|
+
*/
|
|
800
1872
|
publishedAt?: string;
|
|
1873
|
+
/**
|
|
1874
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
1875
|
+
*/
|
|
801
1876
|
updatedAt?: string;
|
|
802
1877
|
};
|
|
803
1878
|
};
|
|
@@ -862,87 +1937,317 @@ export type RollbackResponses = {
|
|
|
862
1937
|
* Successful response
|
|
863
1938
|
*/
|
|
864
1939
|
200: {
|
|
1940
|
+
/**
|
|
1941
|
+
* Machine name of the agent (e.g. `orchestrator`, `response`, `specialist_billing`).
|
|
1942
|
+
*/
|
|
865
1943
|
name: string;
|
|
1944
|
+
/**
|
|
1945
|
+
* Human-readable label shown in the dashboard.
|
|
1946
|
+
*/
|
|
866
1947
|
label: string;
|
|
1948
|
+
/**
|
|
1949
|
+
* Cascade level of this view (global / organization / entity).
|
|
1950
|
+
*/
|
|
867
1951
|
scope: {
|
|
1952
|
+
/**
|
|
1953
|
+
* Cascade level this config lives at — `global` (whole tenant), `organization` (per-org override), or `entity` (per-entity override).
|
|
1954
|
+
*/
|
|
868
1955
|
level: 'global' | 'organization' | 'entity';
|
|
1956
|
+
/**
|
|
1957
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
1958
|
+
*/
|
|
869
1959
|
organizationId?: string;
|
|
1960
|
+
/**
|
|
1961
|
+
* ID of the entity when `level` is `entity`.
|
|
1962
|
+
*/
|
|
870
1963
|
entityId?: string;
|
|
871
1964
|
};
|
|
872
1965
|
/**
|
|
873
1966
|
* The agent config the runtime sees at the request scope, after cascade resolution.
|
|
874
1967
|
*/
|
|
875
1968
|
resolved: {
|
|
1969
|
+
/**
|
|
1970
|
+
* Monotonic version number of this snapshot at its scope.
|
|
1971
|
+
*/
|
|
876
1972
|
version: number;
|
|
1973
|
+
/**
|
|
1974
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
1975
|
+
*/
|
|
877
1976
|
prompt?: string;
|
|
1977
|
+
/**
|
|
1978
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
1979
|
+
*/
|
|
878
1980
|
hardRules?: Array<{
|
|
1981
|
+
/**
|
|
1982
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
1983
|
+
*/
|
|
879
1984
|
name: string;
|
|
1985
|
+
/**
|
|
1986
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
1987
|
+
*/
|
|
880
1988
|
instruction: string;
|
|
881
|
-
|
|
882
|
-
|
|
883
|
-
|
|
1989
|
+
/**
|
|
1990
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
1991
|
+
*/
|
|
1992
|
+
intents?: Array<string>;
|
|
1993
|
+
/**
|
|
1994
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
1995
|
+
*/
|
|
884
1996
|
priority?: number;
|
|
1997
|
+
/**
|
|
1998
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
1999
|
+
*/
|
|
2000
|
+
disabled?: boolean;
|
|
2001
|
+
}>;
|
|
2002
|
+
/**
|
|
2003
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
2004
|
+
*/
|
|
2005
|
+
examples?: Array<{
|
|
2006
|
+
/**
|
|
2007
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
2008
|
+
*/
|
|
2009
|
+
name?: string;
|
|
2010
|
+
/**
|
|
2011
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
2012
|
+
*/
|
|
2013
|
+
description: string;
|
|
2014
|
+
/**
|
|
2015
|
+
* User message used as the example input.
|
|
2016
|
+
*/
|
|
2017
|
+
input: string;
|
|
2018
|
+
/**
|
|
2019
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
2020
|
+
*/
|
|
2021
|
+
output?: unknown;
|
|
2022
|
+
/**
|
|
2023
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
2024
|
+
*/
|
|
2025
|
+
context?: unknown;
|
|
2026
|
+
/**
|
|
2027
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
2028
|
+
*/
|
|
2029
|
+
intents?: Array<string>;
|
|
2030
|
+
/**
|
|
2031
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
2032
|
+
*/
|
|
885
2033
|
disabled?: boolean;
|
|
886
2034
|
}>;
|
|
2035
|
+
/**
|
|
2036
|
+
* Toggled user-context fields exposed to the agent.
|
|
2037
|
+
*/
|
|
887
2038
|
userContextConfig?: {
|
|
888
2039
|
[key: string]: boolean;
|
|
889
2040
|
};
|
|
2041
|
+
/**
|
|
2042
|
+
* Per-channel writing style (response agent only).
|
|
2043
|
+
*/
|
|
890
2044
|
responseConfig?: {
|
|
2045
|
+
/**
|
|
2046
|
+
* Writing style applied when the conversation channel is email.
|
|
2047
|
+
*/
|
|
891
2048
|
email?: {
|
|
2049
|
+
/**
|
|
2050
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
2051
|
+
*/
|
|
892
2052
|
greeting?: string;
|
|
2053
|
+
/**
|
|
2054
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
2055
|
+
*/
|
|
893
2056
|
signature?: string;
|
|
2057
|
+
/**
|
|
2058
|
+
* Writing tone for this channel.
|
|
2059
|
+
*/
|
|
894
2060
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
2061
|
+
/**
|
|
2062
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
2063
|
+
*/
|
|
895
2064
|
addressForm?: 'formal' | 'informal';
|
|
2065
|
+
/**
|
|
2066
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
2067
|
+
*/
|
|
896
2068
|
allowEmojis?: boolean;
|
|
897
2069
|
};
|
|
2070
|
+
/**
|
|
2071
|
+
* Writing style applied when the conversation channel is chat.
|
|
2072
|
+
*/
|
|
898
2073
|
chat?: {
|
|
2074
|
+
/**
|
|
2075
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
2076
|
+
*/
|
|
899
2077
|
greeting?: string;
|
|
2078
|
+
/**
|
|
2079
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
2080
|
+
*/
|
|
900
2081
|
signature?: string;
|
|
2082
|
+
/**
|
|
2083
|
+
* Writing tone for this channel.
|
|
2084
|
+
*/
|
|
901
2085
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
2086
|
+
/**
|
|
2087
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
2088
|
+
*/
|
|
902
2089
|
addressForm?: 'formal' | 'informal';
|
|
2090
|
+
/**
|
|
2091
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
2092
|
+
*/
|
|
903
2093
|
allowEmojis?: boolean;
|
|
904
2094
|
};
|
|
905
2095
|
};
|
|
2096
|
+
/**
|
|
2097
|
+
* Optional release note attached when this version was published.
|
|
2098
|
+
*/
|
|
906
2099
|
message?: string;
|
|
2100
|
+
/**
|
|
2101
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
2102
|
+
*/
|
|
907
2103
|
publishedAt?: string;
|
|
2104
|
+
/**
|
|
2105
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
2106
|
+
*/
|
|
908
2107
|
updatedAt?: string;
|
|
909
2108
|
};
|
|
910
2109
|
/**
|
|
911
2110
|
* Override draft at this scope, when one exists.
|
|
912
2111
|
*/
|
|
913
2112
|
draft?: {
|
|
2113
|
+
/**
|
|
2114
|
+
* Monotonic version number of this snapshot at its scope.
|
|
2115
|
+
*/
|
|
914
2116
|
version: number;
|
|
2117
|
+
/**
|
|
2118
|
+
* System prompt active in this snapshot. Omitted on override snapshots that inherit the prompt from the cascade.
|
|
2119
|
+
*/
|
|
915
2120
|
prompt?: string;
|
|
2121
|
+
/**
|
|
2122
|
+
* Resolved list of hard rules. On override snapshots, may be omitted when the override doesn't customise rules.
|
|
2123
|
+
*/
|
|
916
2124
|
hardRules?: Array<{
|
|
2125
|
+
/**
|
|
2126
|
+
* Stable identifier for the rule. Also used as the merge key when this rule is overridden at a deeper scope (organization/entity).
|
|
2127
|
+
*/
|
|
917
2128
|
name: string;
|
|
2129
|
+
/**
|
|
2130
|
+
* Plain-text instruction injected into the agent's prompt. The agent must always respect it.
|
|
2131
|
+
*/
|
|
918
2132
|
instruction: string;
|
|
919
|
-
|
|
920
|
-
|
|
921
|
-
|
|
2133
|
+
/**
|
|
2134
|
+
* Restrict the rule to specific intents. Empty array = the rule applies on every turn regardless of intent.
|
|
2135
|
+
*/
|
|
2136
|
+
intents?: Array<string>;
|
|
2137
|
+
/**
|
|
2138
|
+
* Relative priority within the agent's rule set (0–100, higher first). Use it to order conflicting rules; values are not absolute.
|
|
2139
|
+
*/
|
|
922
2140
|
priority?: number;
|
|
2141
|
+
/**
|
|
2142
|
+
* Set on an override doc to filter out an inherited rule of the same name at runtime. The rule shape is kept so toggling back works.
|
|
2143
|
+
*/
|
|
2144
|
+
disabled?: boolean;
|
|
2145
|
+
}>;
|
|
2146
|
+
/**
|
|
2147
|
+
* Resolved list of few-shot examples. On override snapshots, may be omitted when the override doesn't customise examples.
|
|
2148
|
+
*/
|
|
2149
|
+
examples?: Array<{
|
|
2150
|
+
/**
|
|
2151
|
+
* Stable identifier for the example. Also used as the merge key when this example is overridden at a deeper scope (organization/entity).
|
|
2152
|
+
*/
|
|
2153
|
+
name?: string;
|
|
2154
|
+
/**
|
|
2155
|
+
* Short human-readable description of the scenario this example illustrates.
|
|
2156
|
+
*/
|
|
2157
|
+
description: string;
|
|
2158
|
+
/**
|
|
2159
|
+
* User message used as the example input.
|
|
2160
|
+
*/
|
|
2161
|
+
input: string;
|
|
2162
|
+
/**
|
|
2163
|
+
* Expected agent output. Shape depends on the agent type (structured JSON for orchestrator/specialist, plain text for response). Write outputs in English — the runtime LLM transposes them into the user's language.
|
|
2164
|
+
*/
|
|
2165
|
+
output?: unknown;
|
|
2166
|
+
/**
|
|
2167
|
+
* Optional scenario context (user data, KB facts, previous decisions) attached to this example for the agent to read alongside the input.
|
|
2168
|
+
*/
|
|
2169
|
+
context?: unknown;
|
|
2170
|
+
/**
|
|
2171
|
+
* Restrict the example to specific intents. Applied at runtime by specialist and response agents — the orchestrator ignores it since it runs before intent detection. Empty array = the example applies regardless of intent.
|
|
2172
|
+
*/
|
|
2173
|
+
intents?: Array<string>;
|
|
2174
|
+
/**
|
|
2175
|
+
* Set on an override doc to filter out an inherited example of the same name at runtime.
|
|
2176
|
+
*/
|
|
923
2177
|
disabled?: boolean;
|
|
924
2178
|
}>;
|
|
2179
|
+
/**
|
|
2180
|
+
* Toggled user-context fields exposed to the agent.
|
|
2181
|
+
*/
|
|
925
2182
|
userContextConfig?: {
|
|
926
2183
|
[key: string]: boolean;
|
|
927
2184
|
};
|
|
2185
|
+
/**
|
|
2186
|
+
* Per-channel writing style (response agent only).
|
|
2187
|
+
*/
|
|
928
2188
|
responseConfig?: {
|
|
2189
|
+
/**
|
|
2190
|
+
* Writing style applied when the conversation channel is email.
|
|
2191
|
+
*/
|
|
929
2192
|
email?: {
|
|
2193
|
+
/**
|
|
2194
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
2195
|
+
*/
|
|
930
2196
|
greeting?: string;
|
|
2197
|
+
/**
|
|
2198
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
2199
|
+
*/
|
|
931
2200
|
signature?: string;
|
|
2201
|
+
/**
|
|
2202
|
+
* Writing tone for this channel.
|
|
2203
|
+
*/
|
|
932
2204
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
2205
|
+
/**
|
|
2206
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
2207
|
+
*/
|
|
933
2208
|
addressForm?: 'formal' | 'informal';
|
|
2209
|
+
/**
|
|
2210
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
2211
|
+
*/
|
|
934
2212
|
allowEmojis?: boolean;
|
|
935
2213
|
};
|
|
2214
|
+
/**
|
|
2215
|
+
* Writing style applied when the conversation channel is chat.
|
|
2216
|
+
*/
|
|
936
2217
|
chat?: {
|
|
2218
|
+
/**
|
|
2219
|
+
* Greeting text to start the agent's response. The agent translates it into the user's language.
|
|
2220
|
+
*/
|
|
937
2221
|
greeting?: string;
|
|
2222
|
+
/**
|
|
2223
|
+
* Sign-off text appended to the agent's response. The agent translates it into the user's language.
|
|
2224
|
+
*/
|
|
938
2225
|
signature?: string;
|
|
2226
|
+
/**
|
|
2227
|
+
* Writing tone for this channel.
|
|
2228
|
+
*/
|
|
939
2229
|
tone?: 'empathetic' | 'formal' | 'friendly';
|
|
2230
|
+
/**
|
|
2231
|
+
* `formal` uses the polite pronoun in T-V languages (e.g. French "vous"); `informal` uses the familiar one. Defaults to `formal`.
|
|
2232
|
+
*/
|
|
940
2233
|
addressForm?: 'formal' | 'informal';
|
|
2234
|
+
/**
|
|
2235
|
+
* Allow the agent to use one emoji per message. Defaults to `false`.
|
|
2236
|
+
*/
|
|
941
2237
|
allowEmojis?: boolean;
|
|
942
2238
|
};
|
|
943
2239
|
};
|
|
2240
|
+
/**
|
|
2241
|
+
* Optional release note attached when this version was published.
|
|
2242
|
+
*/
|
|
944
2243
|
message?: string;
|
|
2244
|
+
/**
|
|
2245
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
2246
|
+
*/
|
|
945
2247
|
publishedAt?: string;
|
|
2248
|
+
/**
|
|
2249
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
2250
|
+
*/
|
|
946
2251
|
updatedAt?: string;
|
|
947
2252
|
};
|
|
948
2253
|
};
|
|
@@ -1015,9 +2320,12 @@ export type List2Responses = {
|
|
|
1015
2320
|
*/
|
|
1016
2321
|
conversationId: string;
|
|
1017
2322
|
/**
|
|
1018
|
-
* Organization linked to
|
|
2323
|
+
* Organization the conversation is linked to (id + name); null when not tied to one.
|
|
1019
2324
|
*/
|
|
1020
|
-
|
|
2325
|
+
organization: {
|
|
2326
|
+
id: string;
|
|
2327
|
+
name: string;
|
|
2328
|
+
} | null;
|
|
1021
2329
|
/**
|
|
1022
2330
|
* Current lifecycle status of the conversation.
|
|
1023
2331
|
*/
|
|
@@ -1040,9 +2348,12 @@ export type List2Responses = {
|
|
|
1040
2348
|
resolved?: boolean;
|
|
1041
2349
|
} | null;
|
|
1042
2350
|
/**
|
|
1043
|
-
* Entity linked to
|
|
2351
|
+
* Entity the conversation is linked to (id + name); null when not tied to one.
|
|
1044
2352
|
*/
|
|
1045
|
-
|
|
2353
|
+
entity: {
|
|
2354
|
+
id: string;
|
|
2355
|
+
name: string;
|
|
2356
|
+
} | null;
|
|
1046
2357
|
/**
|
|
1047
2358
|
* Total number of messages exchanged so far (user + agent).
|
|
1048
2359
|
*/
|
|
@@ -1129,9 +2440,12 @@ export type Get2Responses = {
|
|
|
1129
2440
|
*/
|
|
1130
2441
|
conversationId: string;
|
|
1131
2442
|
/**
|
|
1132
|
-
* Organization linked to
|
|
2443
|
+
* Organization the conversation is linked to (id + name); null when not tied to one.
|
|
1133
2444
|
*/
|
|
1134
|
-
|
|
2445
|
+
organization: {
|
|
2446
|
+
id: string;
|
|
2447
|
+
name: string;
|
|
2448
|
+
} | null;
|
|
1135
2449
|
/**
|
|
1136
2450
|
* Current lifecycle status of the conversation.
|
|
1137
2451
|
*/
|
|
@@ -1160,9 +2474,12 @@ export type Get2Responses = {
|
|
|
1160
2474
|
};
|
|
1161
2475
|
} | null;
|
|
1162
2476
|
/**
|
|
1163
|
-
* Entity linked to
|
|
2477
|
+
* Entity the conversation is linked to (id + name); null when not tied to one.
|
|
1164
2478
|
*/
|
|
1165
|
-
|
|
2479
|
+
entity: {
|
|
2480
|
+
id: string;
|
|
2481
|
+
name: string;
|
|
2482
|
+
} | null;
|
|
1166
2483
|
/**
|
|
1167
2484
|
* Total number of messages exchanged so far (user + agent).
|
|
1168
2485
|
*/
|
|
@@ -1319,9 +2636,12 @@ export type SendMessageResponses = {
|
|
|
1319
2636
|
*/
|
|
1320
2637
|
conversationId: string;
|
|
1321
2638
|
/**
|
|
1322
|
-
* Organization linked to
|
|
2639
|
+
* Organization the conversation is linked to (id + name); null when not tied to one.
|
|
1323
2640
|
*/
|
|
1324
|
-
|
|
2641
|
+
organization: {
|
|
2642
|
+
id: string;
|
|
2643
|
+
name: string;
|
|
2644
|
+
} | null;
|
|
1325
2645
|
/**
|
|
1326
2646
|
* Index of the user message that was just processed. Pass this to [`validateResponse`](#tag/conversations/POST/conversations/{conversationId}/validate-response) if `mode` is `copilot` and you need to validate the response later.
|
|
1327
2647
|
*/
|
|
@@ -1346,9 +2666,12 @@ export type SendMessageResponses = {
|
|
|
1346
2666
|
};
|
|
1347
2667
|
} | null;
|
|
1348
2668
|
/**
|
|
1349
|
-
* Entity linked to
|
|
2669
|
+
* Entity the conversation is linked to (id + name); null when not tied to one.
|
|
1350
2670
|
*/
|
|
1351
|
-
|
|
2671
|
+
entity: {
|
|
2672
|
+
id: string;
|
|
2673
|
+
name: string;
|
|
2674
|
+
} | null;
|
|
1352
2675
|
/**
|
|
1353
2676
|
* AI-generated response to the user message.
|
|
1354
2677
|
*/
|
|
@@ -1543,6 +2866,10 @@ export type List3Data = {
|
|
|
1543
2866
|
* Number of items to skip for pagination.
|
|
1544
2867
|
*/
|
|
1545
2868
|
offset?: number | null;
|
|
2869
|
+
/**
|
|
2870
|
+
* Substring match on name or id (case-insensitive).
|
|
2871
|
+
*/
|
|
2872
|
+
search?: string;
|
|
1546
2873
|
};
|
|
1547
2874
|
url: '/entities';
|
|
1548
2875
|
};
|
|
@@ -1589,7 +2916,13 @@ export type List3Responses = {
|
|
|
1589
2916
|
* Entity ID (format: ent_xxxxxxxxxxxx).
|
|
1590
2917
|
*/
|
|
1591
2918
|
id: string;
|
|
1592
|
-
|
|
2919
|
+
/**
|
|
2920
|
+
* Parent organization ref (id + name); null when not tied to one.
|
|
2921
|
+
*/
|
|
2922
|
+
organization: {
|
|
2923
|
+
id: string;
|
|
2924
|
+
name: string;
|
|
2925
|
+
} | null;
|
|
1593
2926
|
/**
|
|
1594
2927
|
* Human-readable name of the entity.
|
|
1595
2928
|
*/
|
|
@@ -1677,7 +3010,13 @@ export type Create2Responses = {
|
|
|
1677
3010
|
* Entity ID (format: ent_xxxxxxxxxxxx).
|
|
1678
3011
|
*/
|
|
1679
3012
|
id: string;
|
|
1680
|
-
|
|
3013
|
+
/**
|
|
3014
|
+
* Parent organization ref (id + name); null when not tied to one.
|
|
3015
|
+
*/
|
|
3016
|
+
organization: {
|
|
3017
|
+
id: string;
|
|
3018
|
+
name: string;
|
|
3019
|
+
} | null;
|
|
1681
3020
|
/**
|
|
1682
3021
|
* Human-readable name of the entity.
|
|
1683
3022
|
*/
|
|
@@ -1808,7 +3147,13 @@ export type Get3Responses = {
|
|
|
1808
3147
|
* Entity ID (format: ent_xxxxxxxxxxxx).
|
|
1809
3148
|
*/
|
|
1810
3149
|
id: string;
|
|
1811
|
-
|
|
3150
|
+
/**
|
|
3151
|
+
* Parent organization ref (id + name); null when not tied to one.
|
|
3152
|
+
*/
|
|
3153
|
+
organization: {
|
|
3154
|
+
id: string;
|
|
3155
|
+
name: string;
|
|
3156
|
+
} | null;
|
|
1812
3157
|
/**
|
|
1813
3158
|
* Human-readable name of the entity.
|
|
1814
3159
|
*/
|
|
@@ -1894,7 +3239,13 @@ export type Update2Responses = {
|
|
|
1894
3239
|
* Entity ID (format: ent_xxxxxxxxxxxx).
|
|
1895
3240
|
*/
|
|
1896
3241
|
id: string;
|
|
1897
|
-
|
|
3242
|
+
/**
|
|
3243
|
+
* Parent organization ref (id + name); null when not tied to one.
|
|
3244
|
+
*/
|
|
3245
|
+
organization: {
|
|
3246
|
+
id: string;
|
|
3247
|
+
name: string;
|
|
3248
|
+
} | null;
|
|
1898
3249
|
/**
|
|
1899
3250
|
* Human-readable name of the entity.
|
|
1900
3251
|
*/
|
|
@@ -1974,17 +3325,50 @@ export type List4Responses = {
|
|
|
1974
3325
|
*/
|
|
1975
3326
|
200: {
|
|
1976
3327
|
articles: Array<{
|
|
3328
|
+
/**
|
|
3329
|
+
* KB article ID (format: kb_xxxxxxxxxxxx).
|
|
3330
|
+
*/
|
|
1977
3331
|
id: string;
|
|
3332
|
+
/**
|
|
3333
|
+
* Current published title of the article.
|
|
3334
|
+
*/
|
|
1978
3335
|
title: string;
|
|
3336
|
+
/**
|
|
3337
|
+
* Intent IDs this article serves. Empty array = always-on within its scope.
|
|
3338
|
+
*/
|
|
1979
3339
|
intents: Array<string>;
|
|
3340
|
+
/**
|
|
3341
|
+
* Cascade level at which this article was created.
|
|
3342
|
+
*/
|
|
1980
3343
|
scope: {
|
|
3344
|
+
/**
|
|
3345
|
+
* Cascade level this article lives at — `global` (whole tenant), `organization` (per-org), or `entity` (per-entity).
|
|
3346
|
+
*/
|
|
1981
3347
|
level: 'global' | 'organization' | 'entity';
|
|
3348
|
+
/**
|
|
3349
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
3350
|
+
*/
|
|
1982
3351
|
organizationId?: string;
|
|
3352
|
+
/**
|
|
3353
|
+
* ID of the entity when `level` is `entity`.
|
|
3354
|
+
*/
|
|
1983
3355
|
entityId?: string;
|
|
1984
3356
|
};
|
|
3357
|
+
/**
|
|
3358
|
+
* Version number of the published content.
|
|
3359
|
+
*/
|
|
1985
3360
|
version: number;
|
|
3361
|
+
/**
|
|
3362
|
+
* True when an unpublished draft exists on this article.
|
|
3363
|
+
*/
|
|
1986
3364
|
hasDraft: boolean;
|
|
3365
|
+
/**
|
|
3366
|
+
* ISO timestamp of the last publication.
|
|
3367
|
+
*/
|
|
1987
3368
|
publishedAt?: string;
|
|
3369
|
+
/**
|
|
3370
|
+
* ISO timestamp of the last modification.
|
|
3371
|
+
*/
|
|
1988
3372
|
updatedAt: string;
|
|
1989
3373
|
}>;
|
|
1990
3374
|
/**
|
|
@@ -2068,27 +3452,84 @@ export type Create3Responses = {
|
|
|
2068
3452
|
* KB article ID (format: kb_xxxxxxxxxxxx).
|
|
2069
3453
|
*/
|
|
2070
3454
|
id: string;
|
|
3455
|
+
/**
|
|
3456
|
+
* Cascade level at which this article was created.
|
|
3457
|
+
*/
|
|
2071
3458
|
scope: {
|
|
3459
|
+
/**
|
|
3460
|
+
* Cascade level this article lives at — `global` (whole tenant), `organization` (per-org), or `entity` (per-entity).
|
|
3461
|
+
*/
|
|
2072
3462
|
level: 'global' | 'organization' | 'entity';
|
|
3463
|
+
/**
|
|
3464
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
3465
|
+
*/
|
|
2073
3466
|
organizationId?: string;
|
|
3467
|
+
/**
|
|
3468
|
+
* ID of the entity when `level` is `entity`.
|
|
3469
|
+
*/
|
|
2074
3470
|
entityId?: string;
|
|
2075
3471
|
};
|
|
3472
|
+
/**
|
|
3473
|
+
* Intent IDs this article serves. Empty array = always-on within its scope.
|
|
3474
|
+
*/
|
|
2076
3475
|
intents: Array<string>;
|
|
3476
|
+
/**
|
|
3477
|
+
* Currently published content of the article.
|
|
3478
|
+
*/
|
|
2077
3479
|
published: {
|
|
3480
|
+
/**
|
|
3481
|
+
* Monotonic version number of this snapshot.
|
|
3482
|
+
*/
|
|
2078
3483
|
version: number;
|
|
3484
|
+
/**
|
|
3485
|
+
* Article title at this version.
|
|
3486
|
+
*/
|
|
2079
3487
|
title: string;
|
|
3488
|
+
/**
|
|
3489
|
+
* Article body (Markdown) at this version.
|
|
3490
|
+
*/
|
|
2080
3491
|
content: string;
|
|
3492
|
+
/**
|
|
3493
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3494
|
+
*/
|
|
2081
3495
|
publishedAt?: string;
|
|
3496
|
+
/**
|
|
3497
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3498
|
+
*/
|
|
2082
3499
|
updatedAt?: string;
|
|
2083
3500
|
};
|
|
3501
|
+
/**
|
|
3502
|
+
* Pending draft content, when one exists. Promote it via `publish: true` on update.
|
|
3503
|
+
*/
|
|
2084
3504
|
draft?: {
|
|
3505
|
+
/**
|
|
3506
|
+
* Monotonic version number of this snapshot.
|
|
3507
|
+
*/
|
|
2085
3508
|
version: number;
|
|
3509
|
+
/**
|
|
3510
|
+
* Article title at this version.
|
|
3511
|
+
*/
|
|
2086
3512
|
title: string;
|
|
3513
|
+
/**
|
|
3514
|
+
* Article body (Markdown) at this version.
|
|
3515
|
+
*/
|
|
2087
3516
|
content: string;
|
|
3517
|
+
/**
|
|
3518
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3519
|
+
*/
|
|
2088
3520
|
publishedAt?: string;
|
|
3521
|
+
/**
|
|
3522
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3523
|
+
*/
|
|
2089
3524
|
updatedAt?: string;
|
|
2090
3525
|
};
|
|
3526
|
+
/**
|
|
3527
|
+
* ISO timestamp when the article was created.
|
|
3528
|
+
*/
|
|
2091
3529
|
createdAt: string;
|
|
3530
|
+
/**
|
|
3531
|
+
* ISO timestamp of the last modification (publish, draft edit, intents change).
|
|
3532
|
+
*/
|
|
2092
3533
|
updatedAt: string;
|
|
2093
3534
|
};
|
|
2094
3535
|
};
|
|
@@ -2142,6 +3583,9 @@ export type Delete3Responses = {
|
|
|
2142
3583
|
* Successful response
|
|
2143
3584
|
*/
|
|
2144
3585
|
200: {
|
|
3586
|
+
/**
|
|
3587
|
+
* Confirmation message describing the deletion outcome.
|
|
3588
|
+
*/
|
|
2145
3589
|
message: string;
|
|
2146
3590
|
};
|
|
2147
3591
|
};
|
|
@@ -2199,27 +3643,84 @@ export type Get4Responses = {
|
|
|
2199
3643
|
* KB article ID (format: kb_xxxxxxxxxxxx).
|
|
2200
3644
|
*/
|
|
2201
3645
|
id: string;
|
|
3646
|
+
/**
|
|
3647
|
+
* Cascade level at which this article was created.
|
|
3648
|
+
*/
|
|
2202
3649
|
scope: {
|
|
3650
|
+
/**
|
|
3651
|
+
* Cascade level this article lives at — `global` (whole tenant), `organization` (per-org), or `entity` (per-entity).
|
|
3652
|
+
*/
|
|
2203
3653
|
level: 'global' | 'organization' | 'entity';
|
|
3654
|
+
/**
|
|
3655
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
3656
|
+
*/
|
|
2204
3657
|
organizationId?: string;
|
|
3658
|
+
/**
|
|
3659
|
+
* ID of the entity when `level` is `entity`.
|
|
3660
|
+
*/
|
|
2205
3661
|
entityId?: string;
|
|
2206
3662
|
};
|
|
3663
|
+
/**
|
|
3664
|
+
* Intent IDs this article serves. Empty array = always-on within its scope.
|
|
3665
|
+
*/
|
|
2207
3666
|
intents: Array<string>;
|
|
3667
|
+
/**
|
|
3668
|
+
* Currently published content of the article.
|
|
3669
|
+
*/
|
|
2208
3670
|
published: {
|
|
3671
|
+
/**
|
|
3672
|
+
* Monotonic version number of this snapshot.
|
|
3673
|
+
*/
|
|
2209
3674
|
version: number;
|
|
3675
|
+
/**
|
|
3676
|
+
* Article title at this version.
|
|
3677
|
+
*/
|
|
2210
3678
|
title: string;
|
|
3679
|
+
/**
|
|
3680
|
+
* Article body (Markdown) at this version.
|
|
3681
|
+
*/
|
|
2211
3682
|
content: string;
|
|
3683
|
+
/**
|
|
3684
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3685
|
+
*/
|
|
2212
3686
|
publishedAt?: string;
|
|
3687
|
+
/**
|
|
3688
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3689
|
+
*/
|
|
2213
3690
|
updatedAt?: string;
|
|
2214
3691
|
};
|
|
3692
|
+
/**
|
|
3693
|
+
* Pending draft content, when one exists. Promote it via `publish: true` on update.
|
|
3694
|
+
*/
|
|
2215
3695
|
draft?: {
|
|
3696
|
+
/**
|
|
3697
|
+
* Monotonic version number of this snapshot.
|
|
3698
|
+
*/
|
|
2216
3699
|
version: number;
|
|
3700
|
+
/**
|
|
3701
|
+
* Article title at this version.
|
|
3702
|
+
*/
|
|
2217
3703
|
title: string;
|
|
3704
|
+
/**
|
|
3705
|
+
* Article body (Markdown) at this version.
|
|
3706
|
+
*/
|
|
2218
3707
|
content: string;
|
|
3708
|
+
/**
|
|
3709
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3710
|
+
*/
|
|
2219
3711
|
publishedAt?: string;
|
|
3712
|
+
/**
|
|
3713
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3714
|
+
*/
|
|
2220
3715
|
updatedAt?: string;
|
|
2221
3716
|
};
|
|
3717
|
+
/**
|
|
3718
|
+
* ISO timestamp when the article was created.
|
|
3719
|
+
*/
|
|
2222
3720
|
createdAt: string;
|
|
3721
|
+
/**
|
|
3722
|
+
* ISO timestamp of the last modification (publish, draft edit, intents change).
|
|
3723
|
+
*/
|
|
2223
3724
|
updatedAt: string;
|
|
2224
3725
|
};
|
|
2225
3726
|
};
|
|
@@ -2294,27 +3795,84 @@ export type Update3Responses = {
|
|
|
2294
3795
|
* KB article ID (format: kb_xxxxxxxxxxxx).
|
|
2295
3796
|
*/
|
|
2296
3797
|
id: string;
|
|
3798
|
+
/**
|
|
3799
|
+
* Cascade level at which this article was created.
|
|
3800
|
+
*/
|
|
2297
3801
|
scope: {
|
|
3802
|
+
/**
|
|
3803
|
+
* Cascade level this article lives at — `global` (whole tenant), `organization` (per-org), or `entity` (per-entity).
|
|
3804
|
+
*/
|
|
2298
3805
|
level: 'global' | 'organization' | 'entity';
|
|
3806
|
+
/**
|
|
3807
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
3808
|
+
*/
|
|
2299
3809
|
organizationId?: string;
|
|
3810
|
+
/**
|
|
3811
|
+
* ID of the entity when `level` is `entity`.
|
|
3812
|
+
*/
|
|
2300
3813
|
entityId?: string;
|
|
2301
3814
|
};
|
|
3815
|
+
/**
|
|
3816
|
+
* Intent IDs this article serves. Empty array = always-on within its scope.
|
|
3817
|
+
*/
|
|
2302
3818
|
intents: Array<string>;
|
|
3819
|
+
/**
|
|
3820
|
+
* Currently published content of the article.
|
|
3821
|
+
*/
|
|
2303
3822
|
published: {
|
|
3823
|
+
/**
|
|
3824
|
+
* Monotonic version number of this snapshot.
|
|
3825
|
+
*/
|
|
2304
3826
|
version: number;
|
|
3827
|
+
/**
|
|
3828
|
+
* Article title at this version.
|
|
3829
|
+
*/
|
|
2305
3830
|
title: string;
|
|
3831
|
+
/**
|
|
3832
|
+
* Article body (Markdown) at this version.
|
|
3833
|
+
*/
|
|
2306
3834
|
content: string;
|
|
3835
|
+
/**
|
|
3836
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3837
|
+
*/
|
|
2307
3838
|
publishedAt?: string;
|
|
3839
|
+
/**
|
|
3840
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3841
|
+
*/
|
|
2308
3842
|
updatedAt?: string;
|
|
2309
3843
|
};
|
|
3844
|
+
/**
|
|
3845
|
+
* Pending draft content, when one exists. Promote it via `publish: true` on update.
|
|
3846
|
+
*/
|
|
2310
3847
|
draft?: {
|
|
3848
|
+
/**
|
|
3849
|
+
* Monotonic version number of this snapshot.
|
|
3850
|
+
*/
|
|
2311
3851
|
version: number;
|
|
3852
|
+
/**
|
|
3853
|
+
* Article title at this version.
|
|
3854
|
+
*/
|
|
2312
3855
|
title: string;
|
|
3856
|
+
/**
|
|
3857
|
+
* Article body (Markdown) at this version.
|
|
3858
|
+
*/
|
|
2313
3859
|
content: string;
|
|
3860
|
+
/**
|
|
3861
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3862
|
+
*/
|
|
2314
3863
|
publishedAt?: string;
|
|
3864
|
+
/**
|
|
3865
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3866
|
+
*/
|
|
2315
3867
|
updatedAt?: string;
|
|
2316
3868
|
};
|
|
3869
|
+
/**
|
|
3870
|
+
* ISO timestamp when the article was created.
|
|
3871
|
+
*/
|
|
2317
3872
|
createdAt: string;
|
|
3873
|
+
/**
|
|
3874
|
+
* ISO timestamp of the last modification (publish, draft edit, intents change).
|
|
3875
|
+
*/
|
|
2318
3876
|
updatedAt: string;
|
|
2319
3877
|
};
|
|
2320
3878
|
};
|
|
@@ -2372,27 +3930,84 @@ export type Publish2Responses = {
|
|
|
2372
3930
|
* KB article ID (format: kb_xxxxxxxxxxxx).
|
|
2373
3931
|
*/
|
|
2374
3932
|
id: string;
|
|
3933
|
+
/**
|
|
3934
|
+
* Cascade level at which this article was created.
|
|
3935
|
+
*/
|
|
2375
3936
|
scope: {
|
|
3937
|
+
/**
|
|
3938
|
+
* Cascade level this article lives at — `global` (whole tenant), `organization` (per-org), or `entity` (per-entity).
|
|
3939
|
+
*/
|
|
2376
3940
|
level: 'global' | 'organization' | 'entity';
|
|
3941
|
+
/**
|
|
3942
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
3943
|
+
*/
|
|
2377
3944
|
organizationId?: string;
|
|
3945
|
+
/**
|
|
3946
|
+
* ID of the entity when `level` is `entity`.
|
|
3947
|
+
*/
|
|
2378
3948
|
entityId?: string;
|
|
2379
3949
|
};
|
|
3950
|
+
/**
|
|
3951
|
+
* Intent IDs this article serves. Empty array = always-on within its scope.
|
|
3952
|
+
*/
|
|
2380
3953
|
intents: Array<string>;
|
|
3954
|
+
/**
|
|
3955
|
+
* Currently published content of the article.
|
|
3956
|
+
*/
|
|
2381
3957
|
published: {
|
|
3958
|
+
/**
|
|
3959
|
+
* Monotonic version number of this snapshot.
|
|
3960
|
+
*/
|
|
2382
3961
|
version: number;
|
|
3962
|
+
/**
|
|
3963
|
+
* Article title at this version.
|
|
3964
|
+
*/
|
|
2383
3965
|
title: string;
|
|
3966
|
+
/**
|
|
3967
|
+
* Article body (Markdown) at this version.
|
|
3968
|
+
*/
|
|
2384
3969
|
content: string;
|
|
3970
|
+
/**
|
|
3971
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3972
|
+
*/
|
|
2385
3973
|
publishedAt?: string;
|
|
3974
|
+
/**
|
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3975
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
3976
|
+
*/
|
|
2386
3977
|
updatedAt?: string;
|
|
2387
3978
|
};
|
|
3979
|
+
/**
|
|
3980
|
+
* Pending draft content, when one exists. Promote it via `publish: true` on update.
|
|
3981
|
+
*/
|
|
2388
3982
|
draft?: {
|
|
3983
|
+
/**
|
|
3984
|
+
* Monotonic version number of this snapshot.
|
|
3985
|
+
*/
|
|
2389
3986
|
version: number;
|
|
3987
|
+
/**
|
|
3988
|
+
* Article title at this version.
|
|
3989
|
+
*/
|
|
2390
3990
|
title: string;
|
|
3991
|
+
/**
|
|
3992
|
+
* Article body (Markdown) at this version.
|
|
3993
|
+
*/
|
|
2391
3994
|
content: string;
|
|
3995
|
+
/**
|
|
3996
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
3997
|
+
*/
|
|
2392
3998
|
publishedAt?: string;
|
|
3999
|
+
/**
|
|
4000
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
4001
|
+
*/
|
|
2393
4002
|
updatedAt?: string;
|
|
2394
4003
|
};
|
|
4004
|
+
/**
|
|
4005
|
+
* ISO timestamp when the article was created.
|
|
4006
|
+
*/
|
|
2395
4007
|
createdAt: string;
|
|
4008
|
+
/**
|
|
4009
|
+
* ISO timestamp of the last modification (publish, draft edit, intents change).
|
|
4010
|
+
*/
|
|
2396
4011
|
updatedAt: string;
|
|
2397
4012
|
};
|
|
2398
4013
|
};
|
|
@@ -2455,27 +4070,84 @@ export type Rollback2Responses = {
|
|
|
2455
4070
|
* KB article ID (format: kb_xxxxxxxxxxxx).
|
|
2456
4071
|
*/
|
|
2457
4072
|
id: string;
|
|
4073
|
+
/**
|
|
4074
|
+
* Cascade level at which this article was created.
|
|
4075
|
+
*/
|
|
2458
4076
|
scope: {
|
|
4077
|
+
/**
|
|
4078
|
+
* Cascade level this article lives at — `global` (whole tenant), `organization` (per-org), or `entity` (per-entity).
|
|
4079
|
+
*/
|
|
2459
4080
|
level: 'global' | 'organization' | 'entity';
|
|
4081
|
+
/**
|
|
4082
|
+
* ID of the organization when `level` is `organization` or `entity`.
|
|
4083
|
+
*/
|
|
2460
4084
|
organizationId?: string;
|
|
4085
|
+
/**
|
|
4086
|
+
* ID of the entity when `level` is `entity`.
|
|
4087
|
+
*/
|
|
2461
4088
|
entityId?: string;
|
|
2462
4089
|
};
|
|
4090
|
+
/**
|
|
4091
|
+
* Intent IDs this article serves. Empty array = always-on within its scope.
|
|
4092
|
+
*/
|
|
2463
4093
|
intents: Array<string>;
|
|
4094
|
+
/**
|
|
4095
|
+
* Currently published content of the article.
|
|
4096
|
+
*/
|
|
2464
4097
|
published: {
|
|
4098
|
+
/**
|
|
4099
|
+
* Monotonic version number of this snapshot.
|
|
4100
|
+
*/
|
|
2465
4101
|
version: number;
|
|
4102
|
+
/**
|
|
4103
|
+
* Article title at this version.
|
|
4104
|
+
*/
|
|
2466
4105
|
title: string;
|
|
4106
|
+
/**
|
|
4107
|
+
* Article body (Markdown) at this version.
|
|
4108
|
+
*/
|
|
2467
4109
|
content: string;
|
|
4110
|
+
/**
|
|
4111
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
4112
|
+
*/
|
|
2468
4113
|
publishedAt?: string;
|
|
4114
|
+
/**
|
|
4115
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
4116
|
+
*/
|
|
2469
4117
|
updatedAt?: string;
|
|
2470
4118
|
};
|
|
4119
|
+
/**
|
|
4120
|
+
* Pending draft content, when one exists. Promote it via `publish: true` on update.
|
|
4121
|
+
*/
|
|
2471
4122
|
draft?: {
|
|
4123
|
+
/**
|
|
4124
|
+
* Monotonic version number of this snapshot.
|
|
4125
|
+
*/
|
|
2472
4126
|
version: number;
|
|
4127
|
+
/**
|
|
4128
|
+
* Article title at this version.
|
|
4129
|
+
*/
|
|
2473
4130
|
title: string;
|
|
4131
|
+
/**
|
|
4132
|
+
* Article body (Markdown) at this version.
|
|
4133
|
+
*/
|
|
2474
4134
|
content: string;
|
|
4135
|
+
/**
|
|
4136
|
+
* ISO timestamp of the publication that produced this snapshot.
|
|
4137
|
+
*/
|
|
2475
4138
|
publishedAt?: string;
|
|
4139
|
+
/**
|
|
4140
|
+
* ISO timestamp of the last draft edit (drafts only).
|
|
4141
|
+
*/
|
|
2476
4142
|
updatedAt?: string;
|
|
2477
4143
|
};
|
|
4144
|
+
/**
|
|
4145
|
+
* ISO timestamp when the article was created.
|
|
4146
|
+
*/
|
|
2478
4147
|
createdAt: string;
|
|
4148
|
+
/**
|
|
4149
|
+
* ISO timestamp of the last modification (publish, draft edit, intents change).
|
|
4150
|
+
*/
|
|
2479
4151
|
updatedAt: string;
|
|
2480
4152
|
};
|
|
2481
4153
|
};
|
|
@@ -2492,6 +4164,10 @@ export type List5Data = {
|
|
|
2492
4164
|
* Number of items to skip for pagination.
|
|
2493
4165
|
*/
|
|
2494
4166
|
offset?: number | null;
|
|
4167
|
+
/**
|
|
4168
|
+
* Substring match on name or id (case-insensitive).
|
|
4169
|
+
*/
|
|
4170
|
+
search?: string;
|
|
2495
4171
|
};
|
|
2496
4172
|
url: '/organizations';
|
|
2497
4173
|
};
|