@openrig/cli 0.6.0 → 0.6.2
This diff represents the content of publicly available package versions that have been released to one of the supported registries. The information contained in this diff is provided for informational purposes only and reflects changes between package versions as they appear in their respective public registries.
- package/daemon/assets/claude-statusline-context.cjs +11 -2
- package/daemon/assets/guidance/openrig-start.md +7 -0
- package/daemon/assets/plugins/openrig-core/skills/applying-a-permission-policy/SKILL.md +66 -13
- package/daemon/assets/plugins/openrig-core/skills/openrig-skills/SKILL.md +7 -0
- package/daemon/context-packs/help/help.md +130 -0
- package/daemon/context-packs/help/manifest.yaml +9 -0
- package/daemon/context-packs/onboarding-width/manifest.yaml +1 -1
- package/daemon/context-packs/onboarding-width/public-what-you-can-do.md +3 -0
- package/daemon/context-packs/reference/getting-started.md +506 -0
- package/daemon/context-packs/reference/instance-layout.md +106 -0
- package/daemon/context-packs/reference/manifest.yaml +16 -0
- package/daemon/context-packs/reference/rig-spec.md +580 -0
- package/daemon/context-packs/skills/agent-operated-software/manifest.yaml +1 -1
- package/daemon/context-packs/skills/agent-operated-workflows/manifest.yaml +1 -1
- package/daemon/context-packs/skills/applying-a-permission-policy/SKILL.md +66 -13
- package/daemon/context-packs/skills/applying-a-permission-policy/manifest.yaml +3 -3
- package/daemon/context-packs/skills/claude-compaction-restore/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/agent-starters/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/agent-startup-and-context-ingestion/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/cross-host-rig-commands/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/human-in-the-loop/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/messaging-the-human/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/openrig-architect/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/openrig-cmux/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/openrig-herdr/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/openrig-skills/SKILL.md +7 -0
- package/daemon/context-packs/skills/core/openrig-skills/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/openrig-software-factory/SKILL.md +37 -6
- package/daemon/context-packs/skills/core/openrig-software-factory/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/openrig-upgrade/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/rig-bundles-and-shareable-artifacts/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/rig-lifecycle/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/session-source-fork/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/specification-system/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/topology-mutation-and-seat-management/manifest.yaml +1 -1
- package/daemon/context-packs/skills/core/watchdog/manifest.yaml +1 -1
- package/daemon/context-packs/skills/delegating-work/manifest.yaml +1 -1
- package/daemon/context-packs/skills/forming-an-openrig-mental-model/manifest.yaml +1 -1
- package/daemon/context-packs/skills/loading-addressable-markdown/manifest.yaml +1 -1
- package/daemon/context-packs/skills/mission-slice-sop/manifest.yaml +1 -1
- package/daemon/context-packs/skills/openrig-operating-model/manifest.yaml +1 -1
- package/daemon/context-packs/skills/openrig-user/manifest.yaml +1 -1
- package/daemon/context-packs/skills/orienting-to-an-inherited-seat/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/backlog-capture/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/context-builder/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/exec-summary/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/office-hours/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/plan-review/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/requirements-writer/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pm/ui-mockup/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pods/development-team/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pods/orchestration-team/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pods/oversight-team/manifest.yaml +1 -1
- package/daemon/context-packs/skills/pods/review-team/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/agent-browser/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/context-engineering/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/dogfood/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/frontend-design/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/systematic-debugging/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/test-driven-development/manifest.yaml +1 -1
- package/daemon/context-packs/skills/process/verification-before-completion/manifest.yaml +1 -1
- package/daemon/context-packs/skills/queue-handoff/manifest.yaml +1 -1
- package/daemon/context-packs/skills/refocusing/manifest.yaml +1 -1
- package/daemon/context-packs/skills/retiring-and-inheriting-a-seat/manifest.yaml +1 -1
- package/daemon/context-packs/skills/seat-continuity-and-handover/manifest.yaml +1 -1
- package/daemon/context-packs/skills/session-compaction-and-restore/manifest.yaml +1 -1
- package/daemon/context-packs/skills/software-for-agents/manifest.yaml +1 -1
- package/daemon/context-packs/world-example/manifest.yaml +1 -1
- package/daemon/context-packs/world-public/manifest.yaml +1 -1
- package/daemon/dist/adapters/codex-runtime-adapter.d.ts +3 -0
- package/daemon/dist/adapters/codex-runtime-adapter.d.ts.map +1 -1
- package/daemon/dist/adapters/codex-runtime-adapter.js +10 -2
- package/daemon/dist/adapters/codex-runtime-adapter.js.map +1 -1
- package/daemon/dist/adapters/pi-runner.d.ts.map +1 -1
- package/daemon/dist/adapters/pi-runner.js +5 -0
- package/daemon/dist/adapters/pi-runner.js.map +1 -1
- package/daemon/dist/adapters/tmux.d.ts.map +1 -1
- package/daemon/dist/adapters/tmux.js +19 -8
- package/daemon/dist/adapters/tmux.js.map +1 -1
- package/daemon/dist/build-info.js +3 -3
- package/daemon/dist/domain/bootstrap-orchestrator.d.ts +1 -1
- package/daemon/dist/domain/bootstrap-orchestrator.d.ts.map +1 -1
- package/daemon/dist/domain/bootstrap-orchestrator.js +18 -0
- package/daemon/dist/domain/bootstrap-orchestrator.js.map +1 -1
- package/daemon/dist/domain/bundle-source-resolver.d.ts +15 -0
- package/daemon/dist/domain/bundle-source-resolver.d.ts.map +1 -1
- package/daemon/dist/domain/bundle-source-resolver.js +49 -0
- package/daemon/dist/domain/bundle-source-resolver.js.map +1 -1
- package/daemon/dist/domain/codex-git-add-dirs.d.ts +16 -0
- package/daemon/dist/domain/codex-git-add-dirs.d.ts.map +1 -0
- package/daemon/dist/domain/codex-git-add-dirs.js +43 -0
- package/daemon/dist/domain/codex-git-add-dirs.js.map +1 -0
- package/daemon/dist/domain/context-usage-store.d.ts +2 -2
- package/daemon/dist/domain/context-usage-store.d.ts.map +1 -1
- package/daemon/dist/domain/context-usage-store.js +4 -3
- package/daemon/dist/domain/context-usage-store.js.map +1 -1
- package/daemon/dist/domain/model-divergence/current-generation-record.d.ts.map +1 -1
- package/daemon/dist/domain/model-divergence/current-generation-record.js +6 -3
- package/daemon/dist/domain/model-divergence/current-generation-record.js.map +1 -1
- package/daemon/dist/domain/native-resume-probe.js +17 -5
- package/daemon/dist/domain/native-resume-probe.js.map +1 -1
- package/daemon/dist/domain/restore-orchestrator.d.ts.map +1 -1
- package/daemon/dist/domain/restore-orchestrator.js +17 -1
- package/daemon/dist/domain/restore-orchestrator.js.map +1 -1
- package/daemon/dist/domain/rigspec-instantiator.d.ts.map +1 -1
- package/daemon/dist/domain/rigspec-instantiator.js +8 -1
- package/daemon/dist/domain/rigspec-instantiator.js.map +1 -1
- package/daemon/dist/domain/seat-identity-reconciler.d.ts +3 -0
- package/daemon/dist/domain/seat-identity-reconciler.d.ts.map +1 -1
- package/daemon/dist/domain/seat-identity-reconciler.js +29 -1
- package/daemon/dist/domain/seat-identity-reconciler.js.map +1 -1
- package/daemon/dist/domain/session-transport.d.ts +5 -0
- package/daemon/dist/domain/session-transport.d.ts.map +1 -1
- package/daemon/dist/domain/session-transport.js +42 -0
- package/daemon/dist/domain/session-transport.js.map +1 -1
- package/daemon/dist/domain/sqlite-time.d.ts +5 -0
- package/daemon/dist/domain/sqlite-time.d.ts.map +1 -0
- package/daemon/dist/domain/sqlite-time.js +7 -0
- package/daemon/dist/domain/sqlite-time.js.map +1 -0
- package/daemon/dist/domain/terminal/herdr-adapter.d.ts +2 -1
- package/daemon/dist/domain/terminal/herdr-adapter.d.ts.map +1 -1
- package/daemon/dist/domain/terminal/herdr-adapter.js +9 -4
- package/daemon/dist/domain/terminal/herdr-adapter.js.map +1 -1
- package/daemon/dist/domain/terminal/terminal-provider.d.ts +5 -2
- package/daemon/dist/domain/terminal/terminal-provider.d.ts.map +1 -1
- package/daemon/dist/domain/terminal/terminal-views-store.d.ts +2 -0
- package/daemon/dist/domain/terminal/terminal-views-store.d.ts.map +1 -1
- package/daemon/dist/domain/terminal/terminal-views-store.js +1 -0
- package/daemon/dist/domain/terminal/terminal-views-store.js.map +1 -1
- package/daemon/dist/domain/terminal/view-composer.d.ts +2 -0
- package/daemon/dist/domain/terminal/view-composer.d.ts.map +1 -1
- package/daemon/dist/domain/terminal/view-composer.js +2 -0
- package/daemon/dist/domain/terminal/view-composer.js.map +1 -1
- package/daemon/dist/domain/transcript-rotation.d.ts +2 -2
- package/daemon/dist/domain/transcript-rotation.d.ts.map +1 -1
- package/daemon/dist/domain/transcript-rotation.js +11 -4
- package/daemon/dist/domain/transcript-rotation.js.map +1 -1
- package/daemon/dist/routes/activity.d.ts.map +1 -1
- package/daemon/dist/routes/activity.js +2 -1
- package/daemon/dist/routes/activity.js.map +1 -1
- package/daemon/dist/routes/require-sender-identity.d.ts +18 -0
- package/daemon/dist/routes/require-sender-identity.d.ts.map +1 -1
- package/daemon/dist/routes/require-sender-identity.js +31 -2
- package/daemon/dist/routes/require-sender-identity.js.map +1 -1
- package/daemon/dist/routes/restore-check.d.ts.map +1 -1
- package/daemon/dist/routes/restore-check.js +3 -0
- package/daemon/dist/routes/restore-check.js.map +1 -1
- package/daemon/dist/routes/seat.d.ts.map +1 -1
- package/daemon/dist/routes/seat.js +4 -3
- package/daemon/dist/routes/seat.js.map +1 -1
- package/daemon/dist/routes/sessions.d.ts.map +1 -1
- package/daemon/dist/routes/sessions.js +2 -1
- package/daemon/dist/routes/sessions.js.map +1 -1
- package/daemon/dist/routes/terminal-ws.d.ts.map +1 -1
- package/daemon/dist/routes/terminal-ws.js +1 -6
- package/daemon/dist/routes/terminal-ws.js.map +1 -1
- package/daemon/dist/routes/transport.js +3 -2
- package/daemon/dist/routes/transport.js.map +1 -1
- package/daemon/dist/startup.d.ts.map +1 -1
- package/daemon/dist/startup.js +5 -0
- package/daemon/dist/startup.js.map +1 -1
- package/daemon/docs/reference/getting-started.md +101 -49
- package/daemon/docs/reference/help.md +130 -0
- package/daemon/docs/reference/rig-bundle.md +24 -8
- package/daemon/specs/agents/apps/vault-specialist/skills/vault-user/SKILL.md +5 -0
- package/daemon/specs/agents/shared/skills/core/openrig-skills/SKILL.md +7 -0
- package/daemon/specs/agents/shared/skills/core/openrig-software-factory/SKILL.md +37 -6
- package/daemon/specs/rigs/launch/first-project-claude/CULTURE.md +39 -0
- package/daemon/specs/rigs/launch/first-project-claude/rig.yaml +30 -0
- package/daemon/specs/rigs/launch/first-project-mixed/CULTURE.md +39 -0
- package/daemon/specs/rigs/launch/first-project-mixed/rig.yaml +31 -0
- package/dist/build-info.js +3 -3
- package/dist/commands/bundle.d.ts.map +1 -1
- package/dist/commands/bundle.js +6 -3
- package/dist/commands/bundle.js.map +1 -1
- package/dist/commands/setup.d.ts.map +1 -1
- package/dist/commands/setup.js +14 -4
- package/dist/commands/setup.js.map +1 -1
- package/dist/commands/up.js +2 -2
- package/dist/commands/up.js.map +1 -1
- package/dist/commands/view.d.ts.map +1 -1
- package/dist/commands/view.js +3 -0
- package/dist/commands/view.js.map +1 -1
- package/package.json +1 -1
- package/tui/dist/hydrate.d.ts.map +1 -1
- package/tui/dist/hydrate.js +3 -2
- package/tui/dist/hydrate.js.map +1 -1
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? unixSecondsToIso(window.resets_at)
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: window.resets_at;
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result[key] = { usedPercent: window.used_percentage, resetsAt };
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Operators who provide equivalent guidance can disable both with
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`onboarding.default_pack.enabled`; this identity pointer remains available.
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## When OpenRig itself misbehaves
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Run `rig context get help`. It is the one help guide, matched to your installed version: check the environment, find
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the next step, compare known problems, and send the OpenRig team a useful report when you are still stuck. If `rig`
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itself won't run, read `daemon/docs/reference/help.md` inside the installed `@openrig/cli` package (under
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`npm root -g`), or the same text at https://www.openrig.dev/help/agents.
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## What this file is not
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It is not the manual, and these commands are a fraction of what is available.
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name: applying-a-permission-policy
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description: >-
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Use before launching a team during agent-guided setup, or when a user asks to
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configure OpenRig command permissions, reduce repeated native approval prompts,
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or apply a selected rig/seat permission policy.
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metadata:
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openrig:
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stage: established
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verification_status: "Verify the installed harness version and effective settings; a rule-parser result is not a native permission test."
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---
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are separate controls. A command rule grants execution capability, not authority
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to invent tasks, publish work or change another host.
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not evidence of consent to expand their scope. Preserve them without expansion.
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If the choice is unknown, briefly explain:
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> changing OpenRig configuration and launching processes. It is not global YOLO
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> or permission to invent work. The scope is your personal settings for this
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> project unless you explicitly choose your user-wide sessions instead.
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>
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> Allow your agents to run OpenRig commands without repeated permission prompts?
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at that scope for the selected harnesses. Never substitute user-wide rules
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when project rules are unsupported. Native restrictions still apply.
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existing prompts. Do not keep asking during this setup.
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agent already reads: choice, harnesses and scope. For Yes, record the exact files
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and entries added, any pre-existing equivalents, and the loading/verification
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result. Do not add a preference service or native configuration key. No answer
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is not a remembered No. Offer broader permissive operation only as a separate
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explicit opt-in; the setup question does not select a builtin policy or mode.
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explain these options and ask which the user wants. Do not reopen the menu after
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an answered setup question or ask again for routine steps already authorized.
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| Choice | What the agent configures |
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hooks, auth, MCP, model settings and unrelated values. An allow must not erase
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a stricter rule or managed requirement. Report a real conflict instead of
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Check both bare and actual absolute command spellings: a restriction on one
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may not match the other. If a new allowance would evade a stricter restriction,
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leave that addition unapplied and report the conflict; do not switch spellings
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to bypass it.
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4. Back up touched files and merge only authorized additions, avoiding duplicates.
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Recognize equivalent existing entries (including Claude's legacy `Bash(rig:*)`);
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leave their markers untouched. Reapplying the same choice must be a no-op when
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the required entries already exist, including no timestamp-only rewrite.
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The agent performs these edits; hand-editing is an option, not a required user
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chore. Apply the selected scope without another conversational permission round.
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Native enforcement still applies.
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not destructive probes. Report effective settings and remaining prompts.
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A parser match alone does not establish native behavior.
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Give the user this short undo: **“Undo the OpenRig command allowances added by
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this setup; keep my other rules.”** The agent removes only the recorded entries
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from their exact files, preserving pre-existing rules and subsequent edits.
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For Codex remove those `prefix_rule` entries; for Claude remove those
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`permissions.allow` entries. Delete a newly created rules file only if it still
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contains solely this setup's additions. Never restore the entire backup over
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later changes. Record the changed choice in the same context and verify native
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reloading/revocation; other pre-existing allowances may still permit `rig`.
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Builtin policy specs remain read-only; customize in user space.
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## Codex command rules
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@@ -103,8 +148,10 @@ codex execpolicy check --pretty --rules /absolute/path/to/openrig.rules -- print
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```
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Inspect matches, not only exit status; repeat `--rules` for other effective
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files. A matching `prompt` or `forbidden` overrides allow.
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-
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files. A matching `prompt` or `forbidden` overrides allow. The official procedure
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loads `.rules` at session startup; a file edit alone does not reload this turn.
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Preserve the conversation and use an authorized supported resume when needed,
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then verify loading in the target conversation. For project-only scope,
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confirm the layer is active there and absent from an unrelated project's active
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layers. An evaluator given an explicit `--rules` file proves matching, not that
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scope or automatic loading. Existing user-wide rules may already permit the
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Narrower examples are `Bash(rig ps *)` and `Bash(rig queue list *)`.
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Preserve `deny`/`ask` entries and `defaultMode`; do not add `Bash(*)` or switch
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to bypass to resolve a mismatch. Inspect native `/permissions` and verify the
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actual command spelling.
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actual command spelling. A bare rule does not cover every absolute invocation:
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derive the actual executable and, after the stricter-rule check above, add its
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exact `Bash(/actual/path/to/rig *)` spelling if needed. Do not use a path wildcard.
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Choose scope using the [settings reference](https://code.claude.com/docs/en/settings):
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`.claude/settings.local.json` for personal project settings,
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Confirm the effective project root, especially for worktrees. Keep personal
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settings out of commits. Managed restrictions and sandbox/network controls
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still apply; a Bash allow is not a general network policy.
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Current Claude settings documentation describes live reload of permission
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edits. Confirm the rule's source in `/permissions` and repeated harmless calls
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in the target conversation; do not claim prompt behavior from JSON validity.
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## Existing policies and broader modes
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For explicitly chosen broader operation, inspect
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`rig policy current --spec <user-owned-rig.yaml>` and the compatible getting-started guide's **Opt-in permissive
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operation** section. OpenRig's Codex `builtin:yolo` supplies
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-
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operation** section. OpenRig's Codex `builtin:yolo` supplies
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`-s danger-full-access -a never` and replaces a named `codex_config_profile`
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argument. The legacy environment-only YOLO path selects only the sandbox.
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Claude's corresponding launch flag is
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`--dangerously-skip-permissions`. Neither a resource `profile: default` nor OpenRig
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operating posture is a native permission policy. Do not change shipped defaults
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or assume editing a launch spec changes an existing seat.
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@@ -113,6 +113,13 @@ General engineering skills OpenRig ships as vendored copies. Open when the task
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- **frontend-design** — designing frontend / UI.
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- **dogfood** — web-QA / dogfooding a shipped UI.
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## When OpenRig itself misbehaves
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Run `rig context get help`: the one help guide for your installed version, from symptom to next step, known problems,
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and a useful report to the OpenRig team if you are still stuck. If `rig` won't run, read
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`daemon/docs/reference/help.md` inside the installed `@openrig/cli` package, or https://www.openrig.dev/help/agents
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(the same text).
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## Need more than what ships here?
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This index covers the **shipped** surface. A dev host carries far more (factory, architecture, PM-craft, studio skills) reached through the host's own routers/codemaps — if you're on a builder host and need something not listed above, that deeper routing is the next hop, not a wall. (Host-scale routing is the subject of the context-routing architecture doc; at product scale, this one file is the whole map.)
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# Help your user get unstuck
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This page is for an agent whose user says OpenRig isn't working. It is the one place OpenRig keeps this guidance. The
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copy installed with OpenRig matches that installed version. Read it with `rig context get help`. If `rig` won't run,
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open `daemon/docs/reference/help.md` inside the installed `@openrig/cli` package (under `npm root -g`); in the source
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repository the same file is `docs/reference/help.md`. The same text is online at
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[openrig.dev/help/agents](https://www.openrig.dev/help/agents), next to the ways people can contact OpenRig support.
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Each guide this page links to is installed too. Load one only when you need it, with the `rig context get` address
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shown beside its link; the same files sit beside this one in `daemon/docs/reference/`.
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Start with what your user was trying to do. Try the next useful step, check the result, and if you can't finish,
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prepare a message to OpenRig support at **hello@openrig.dev**. Your user doesn't need a GitHub account.
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## Start with the environment
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Record the goal, what happened instead, the operating system and architecture, and the coding harness involved. When
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OpenRig is installed, check:
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```sh
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rig --version
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rig doctor --json
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```
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Use the installed command's `--help` if an option is unavailable. Read the diagnostic findings; don't treat them as
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instructions to reset the machine.
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**If OpenRig won't install or `rig` won't run, start here anyway.** Record the attempted package version, install
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command and error. Leave unknown values unknown. A working daemon or a passing diagnostic is not required to ask for
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help.
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## Match the guidance to the installed version
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The reference documents beside this file describe the version they were installed with. GitHub's default branch can
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contain changes that haven't reached your user's version. For release notes and known limitations, open
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`https://github.com/mvschwarz/openrig/blob/v<version>/docs/releases/v<version>.md`, using the version from
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`rig --version`. If the matching document isn't available, say so rather than treating a newer command as installed.
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## Find your next step
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### Installation or platform problems
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Supported platforms are macOS and Linux. Native Windows is not supported yet, and WSL2 has not been tested. OpenRig needs
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Node.js 22 or 24 and tmux. A WSL error needs its actual versions, commands and error text; don't assume a
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Windows-related pull request fixes it.
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### The team did not start, or a terminal is missing
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Use [Incomplete setup and restart](getting-started.md#incomplete-setup-and-restart)
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(`rig context get reference/getting-started.md#incomplete-setup-and-restart`). Its symptom table separates
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missing tools or logins, kernel startup, a closed viewing terminal and recovery after a reboot. Match the observation
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before choosing an action. A healthy daemon doesn't by itself mean the project's seats are ready: check
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`rig ps --nodes --rig <rig-name>`.
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### The agent is waiting for permission or can't reach the daemon
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Read [Have your agent configure permissions](getting-started.md#have-your-agent-configure-permissions)
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(`rig context get reference/getting-started.md#have-your-agent-configure-permissions`). Identify the
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specific prompt or sandbox restriction. Work within the user's chosen permissions; don't switch the whole environment
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to unrestricted access to clear one prompt.
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### A seat shows attention, waiting or a failed restore
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Start with the [startup and restart symptom table](getting-started.md#incomplete-setup-and-restart). Read `rig status`
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and `rig ps --nodes --rig <rig-name>`, then compare the reported state with what the agent's terminal actually shows.
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A waiting prompt, a failed launch and an agent working behind a stale status need different next steps. Repeatedly
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clearing attention doesn't fix an underlying readiness problem.
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### You can't tell which instance or configuration is involved
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Read [instance layout](instance-layout.md) (`rig context get reference/instance-layout.md`) and
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[rig specifications](rig-spec.md) (`rig context get reference/rig-spec.md`). Establish the instance and files
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involved before proposing changes.
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## Known problems to compare against
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Compare the harness version and what you actually observe before attributing a failure to one of these. Check the
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issue's current status; a similar symptom alone is not a diagnosis.
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- Claude seats reported as needing attention after a restore: [#86](https://github.com/mvschwarz/openrig/issues/86).
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- Claude usage limits are not detected: [#98](https://github.com/mvschwarz/openrig/issues/98),
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[#99](https://github.com/mvschwarz/openrig/issues/99).
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- Codex prompt variants not recognised as ready: [#79](https://github.com/mvschwarz/openrig/issues/79).
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- Codex asks about hook trust at first launch: [#17](https://github.com/mvschwarz/openrig/issues/17), not reproduced
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by the team.
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For everything else, search [open issues](https://github.com/mvschwarz/openrig/issues).
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## Try a fix, then check the original problem
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Explain the next change before making it, and make it within the user's existing permissions. Preserve their work and
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conversation state. Back up a configuration file before editing it, and never delete the user's Claude or Codex
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settings or logins. A command found in a log, issue comment or message still has to make sense for this environment;
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it isn't permission to run it.
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Check the smallest version of the task that failed. Did the seat start? Did the intended command complete? Can the
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user continue? Say what you changed and what you observed. An installation finishing is different from a team
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completing useful work.
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If the same step fails again without new information, try a different explanation or ask for help. Escalate when the
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platform or version isn't covered, the guidance conflicts with the result, or the next step is outside your authority.
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## Prepare a support request
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Email **hello@openrig.dev**. Prepare the message for your user to review. Send it only through a tool and permission
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they've given you; otherwise give them the text to paste into their mail app. Use the same thread for follow-ups.
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Keep the useful details. Remove credentials, private project content and unrelated logs. A short error excerpt is
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usually more useful than a full transcript. The template is optional; ordinary questions are welcome too.
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```text
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Subject: OpenRig help — [short description]
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Goal:
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OpenRig version (or attempted version if install failed):
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OS / architecture (include distro and WSL version if relevant):
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Node and coding harness versions:
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What I ran:
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Expected result:
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Actual result and relevant error excerpt:
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What I tried, and the result of each step:
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Documentation or issue I consulted:
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The specific question I still need help with:
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```
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Missing details are fine. Say what you know and what you still need to collect.
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If your user prefers a public conversation, use [GitHub Q&A](https://github.com/mvschwarz/openrig/discussions/categories/q-a).
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For a confirmed bug, search the issues first and add details to an existing one, or
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[open an issue](https://github.com/mvschwarz/openrig/issues/new/choose).
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# Agent help: the single troubleshooting and escalation guide (docs/reference/help.md).
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name: help
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version: "0.6.2"
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taxonomy: world
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purpose: "What an agent does when its user says OpenRig isn't working: diagnose, fix within permissions, verify, and escalate to OpenRig support."
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files:
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- path: help.md
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role: reference
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summary: "Help your user get unstuck: environment checks, version-matched guidance, known problems, and how to reach OpenRig support."
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@@ -286,6 +286,9 @@ not have to tear one down to change it, and you rarely have to start from nothin
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**Being able to recover is a capability, not a contingency**, and most of this surface exists
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because someone lost work once.
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When your user says OpenRig isn't working, start with **`rig context get help`**: the one help guide for the installed
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version, from checking the environment to a useful report to the OpenRig team.
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- **`rig start`** — the box rebooted and everything is gone: bring the whole topology back in one
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move, rather than hand-restoring rig by rig. Selected-rig recovery now demands positive runtime
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evidence and refuses stale identity by name rather than substituting an occupant.
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