@opencxh/domain 1.189.0 → 1.191.0

package/dist/entities/ai-message/types.d.ts

@@ -48,6 +48,15 @@ export interface AIMessageAskPayload {
     profileId: string;
     previousExternalId?: string;
     context?: Record<string, any>;
+    /**
+     * May this turn reach outside the platform? Default `true` — today's behaviour.
+     *
+     * `false` narrows the toolset to reads and internal writes, so the model can prepare a draft
+     * but cannot send one. Narrowing only: it can never widen what the profile allows. The Assist
+     * queue's instruction bar sends `false`, because a card that answers a customer while you were
+     * still reading it is the one thing that must not happen there.
+     */
+    outward?: boolean;
 }
 export interface AIMessageAskResponse {
     output: AIMessageOutput;

package/dist/entities/interaction/attention.d.ts

@@ -0,0 +1,58 @@
+import { AttentionCtx, ParkMark, Scored } from '../../platform/attention';
+import { Interaction } from './types';
+/**
+ * Deterministic attention scoring for one conversation. No AI: every point is a transparent,
+ * testable rule, and each contributor lands in `reasons` so a reader can be told *why* something
+ * ranks where it does.
+ *
+ * Lives in domain because two sides now score: the comms UI (Focus, Mijn dag) and the comms
+ * server, which answers the assist board with its own scored nudges.
+ */
+/**
+ * Penalty that sinks newsletters/automated bulk to the very bottom without removing them —
+ * larger than any positive contribution, so bulk always ranks below every real conversation.
+ */
+export declare const BULK_PENALTY = 1000;
+/**
+ * Hours a first response is "allowed" per priority before an open interaction counts as
+ * SLA-at-risk. Also consumed by the Mijn dag KPI and the wait heuristic.
+ */
+export declare const SLA_HOURS_BY_PRIORITY: Record<"urgent" | "high" | "normal" | "low", number>;
+/**
+ * How long you wait for a reply before the conversation asks for attention again. Without this
+ * bound a thread the customer never replied to would stay out of sight forever.
+ */
+export declare const FOLLOW_UP_HOURS = 72;
+/** Effective recency timestamp: lastActivityAt, else createdAt, else 0. */
+export declare function recencyOf(i: Interaction): number;
+/**
+ * Is this conversation personally parked ("later")?
+ *
+ * Expires in two ways: time is up, or something arrived from the counterparty after parking —
+ * then the reason to put it aside is gone. Both derived at read time, so no wake job can lag
+ * behind. Unlike snooze this only affects your pile: a colleague still sees it.
+ */
+export declare function isParked(i: Interaction, ctx: AttentionCtx): boolean;
+/**
+ * Same question for one mark you already hold.
+ *
+ * Exists because the UI needs it: the Focus bar and the interaction header read one
+ * conversation's reminders and have no `remindersById`. Both only checked `remindAt > now` —
+ * half the rule. A conversation rightly back in Focus after a reply still showed
+ * "Geparkeerd tot …", and because that button is a toggle you could not park it again, only
+ * cancel. One rule, three readers: add a condition here, add it everywhere.
+ */
+export declare function isReminderActive(reminder: ParkMark | undefined, i: Interaction, now: number): boolean;
+/** Whole hours an open interaction has been waiting (never negative). */
+export declare function waitHoursOf(i: Interaction, now: number): number;
+/** True when an open interaction has waited past its priority SLA budget. */
+export declare function isSlaAtRisk(i: Interaction, now: number): boolean;
+/**
+ * Is the ball with the counterparty? Then this conversation need not take your attention now.
+ *
+ * "Reply out the door" is an outbound *message*, not a note or a status change. And it is not
+ * forever: past {@link FOLLOW_UP_HOURS} the thread asks for attention again.
+ */
+export declare function isAwaitingThem(i: Interaction, now: number): boolean;
+/** Score a single interaction. Returns {@link INELIGIBLE} when it shouldn't surface. */
+export declare function scoreInteraction(i: Interaction, ctx: AttentionCtx): Scored;

package/dist/entities/interaction/index.d.ts

@@ -1,3 +1,4 @@
+export * from './attention';
 export * from './logic';
 export * from './seen';
 export * from './types';

package/dist/entities/work/attention.d.ts

@@ -0,0 +1,13 @@
+import { AttentionCtx, Scored } from '../../platform/attention';
+import { WorkItem } from './types';
+/**
+ * Score a single work item. Returns {@link INELIGIBLE} when it shouldn't surface.
+ *
+ * "Is this finished?" reads `closedAt` and not a status name: `apps/work` sets it on entering
+ * category `done` and clears it on the way back, so this holds for a project's own ladder
+ * ("Gewonnen", "Afgewezen") without knowing that ladder.
+ *
+ * A personal park hides the item until `remindAt` and nothing more: unlike a conversation, an
+ * item has no counterparty whose reply should wake it early.
+ */
+export declare function scoreWorkItem(t: WorkItem, ctx: AttentionCtx): Scored;

package/dist/entities/work/index.d.ts

@@ -1,4 +1,5 @@
 export * from './activity';
+export * from './attention';
 export * from './keys';
 export * from './ladder';
 export * from './types';

package/dist/index.cjs

@@ -1,18 +1,18 @@
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orts.isAssignmentTerminal=Hn;exports.isAssignmentTrigger=Je;exports.isChatMessageActivity=hn;exports.isClosed=tr;exports.isConnectedType=an;exports.isDeepLink=Yi;exports.isDescendant=We;exports.isEmailActivity=gn;exports.isHtmlBody=Ca;exports.isInFlight=Gr;exports.isInteractionUnseen=ir;exports.isLandingPath=qi;exports.isLikelyBulk=wa;exports.isMessageShape=H;exports.isMessageType=Qt;exports.isMoreSpecificPattern=kt;exports.isPaused=it;exports.isPlaybookAuthoredType=rn;exports.isPublicEmailDomain=Ea;exports.isPublicPath=Qi;exports.isReplyableType=en;exports.isTerminal=Ur;exports.isThreadLongEnough=ka;exports.isTranscriptType=on;exports.isWorkClosed=ui;exports.isWorkTypeVisible=zr;exports.itemDossierKeys=oi;exports.ladderFor=gt;exports.linkLabel=ar;exports.listeningAllowed=In;exports.localeInstruction=cr;exports.localeName=sr;exports.localesOf=ur;exports.looksLikeEmail=fa;exports.matchContactToIntents=Oi;exports.matchPublicRoute=vt;exports.mcpCredentialScope=mr;exports.mcpToolPrefix=gr;exports.mergeShownKeys=oa;exports.messageCountsAs=nn;exports.needsPhoneRegion=Aa;exports.normalizeArtifactBlocks=Kn;exports.normalizeBlocks=qt;exports.normalizeEmail=ae;exports.normalizeExample=g;exports.notificationPrefKey=Ui;exports.novelty=Ut;exports.parseActingIdentity=Mr;exports.parseItemKey=ii;exports.pathToRegex=Nt;exports.periodsInRange=Rn;exports.phoneSuffix=ma;exports.plainTextFromMarkdown=Ta;exports.playbookActor=qe;exports.procedureOf=Kr;exports.projectDossierKeys=si;exports.publicBasePathFor=wt;exports.publicRoutePatterns=Zi;exports.readPath=O;exports.readStepError=V;exports.refKey=Ze;exports.registrableDomain=Wt;exports.rejectExampleCandidate=ut;exports.relatedByDefault=_r;exports.resolveAccountCapabilities=bt;exports.resolveActivityText=N;exports.resolveChannelIntents=Tt;exports.resolveSignature=Ge;exports.resolveWorkMode=Wi;exports.resourceKindOf=zi;exports.runActor=Cr;exports.runInteractionId=Fr;exports.sanitizeInline=Pe;exports.sanitizeTranscript=Dt;exports.selectLenses=fr;exports.sessionsHoldCannotReach=Si;exports.sessionsToHold=yi;exports.shareKeyForTeam=q;exports.shareKeyForUser=Y;exports.shareKeysForViewer=Vn;exports.shouldRunAudioPipeline=Vi;exports.sortStatuses=Et;exports.sourceKey=_t;exports.statusIn=ci;exports.stepsOf=$r;exports.stripHtml=be;exports.subjectKeyOf=Br;exports.subjectOf=Q;exports.suggestProjectKey=ai;exports.targetById=wr;exports.targetForActivityType=Rr;exports.toActingIdentity=Ye;exports.toE164=j;exports.toolSourceKinds=jn;exports.topicOfferedForTeam=dt;exports.topicsForTeam=Zr;exports.truncateExample=lt;exports.uniqueWorkStatusKey=di;exports.uniqueWorkTypeKey=Xr;exports.usageMetricId=ve;exports.usageMetrics=wn;exports.validateStatuses=pi;exports.valueAtPath=Nr;exports.wakesAssignment=zn;exports.workItemScopeKey=mt;exports.workProjectScopeKey=ee;exports.workStatusKey=At;exports.workTypeKey=at;
+`).trim()}const ln=/<\s*(html|body|div|p|table|br|span)\b/i;function Ya(e){return ln.test(e)}function za(e){if(typeof e!="string"||!e)return"";let t=e.length;for(const a of Va){const o=e.search(a);o>=0&&o<t&&(t=o)}const n=e.slice(0,t);let r=Me(be(Te(n)));return r||(r=Me(be(Te(e)))),Xa(r)||r}exports.ACTIVITY_CATALOG=m;exports.AI_ATTACHMENT_LIMITS=$t;exports.AI_ATTACHMENT_MAX_PER_TURN=$i;exports.AI_ATTACHMENT_TURN_BUDGET=xi;exports.AI_VENDORS=q;exports.ALLOWED_LINK_SCHEMES=Ke;exports.APP_PERMISSIONS=ca;exports.ARTIFACT_MAX_BLOCKS=B;exports.ARTIFACT_MAX_BODY_BYTES=Hn;exports.ARTIFACT_MAX_CELL_LEN=O;exports.ARTIFACT_MAX_KPI_ITEMS=H;exports.ARTIFACT_MAX_LIST_ITEMS=G;exports.ARTIFACT_MAX_TABLE_COLUMNS=W;exports.ARTIFACT_MAX_TABLE_ROWS=F;exports.ARTIFACT_MAX_TEXT_LEN=J;exports.ASSIGNMENT_SCOPE_KIND=We;exports.ASSIST_SOURCE_PROVIDER_GROUP=Bi;exports.AUTH_APP_NAME=oe;exports.ActivityTypeRegistry=Ne;exports.BUILT_IN_ONLY=On;exports.BULK_PENALTY=qe;exports.CADENCE_FLOOR_MS=Zt;exports.CADENCE_MIN_NEW_SEGMENTS=Qt;exports.CADENCE_MIN_NOVELTY=en;exports.CADENCE_WINDOW_MS=Jt;exports.CLASSIFY_VARS=Zr;exports.CORE_DIMENSIONS=Kn;exports.CommunicationScheme=Ft;exports.DEFAULT_MEMORY_BUDGET=Ur;exports.DEFAULT_PHONE_REGION=on;exports.EMPTY_WORKFLOW=ei;exports.FEATURE_FOLDER_MANAGEMENT=na;exports.FEATURE_REMOTE_SEARCH=ra;exports.FOLLOW_UP_HOURS=Ze;exports.HTML_BODY_RE=ln;exports.INELIGIBLE=h;exports.INSTALLATION_HEADER=aa;exports.INTERACTION_KIND=ht;exports.InteractionParticipantRole=ea;exports.KB_FALLBACK_LOCALE=st;exports.KB_LOCALES=V;exports.LOOSE_STATUSES=v;exports.MAX_ACTIONS=M;exports.MAX_ASSIGNMENT_TURNS=He;exports.MAX_BLOCKS=U;exports.MAX_COLLECTION_DEPTH=ee;exports.MAX_FIELDS=I;exports.MAX_LIST_ITEMS=b;exports.MAX_MEMORY_BROWSE=Dr;exports.MAX_MEMORY_BUDGET=$r;exports.MAX_MEMORY_CHARS=Pr;exports.MAX_SHOWN_KEYS=an;exports.MAX_TOPIC_CANDIDATES=Mt;exports.MAX_TOPIC_EXAMPLES=bt;exports.MAX_TOPIC_EXAMPLE_CHARS=C;exports.MIN_MEMORY_BUDGET=xr;exports.NAV_NOTICE_SLOT=Na;exports.NOTIFICATION_SOURCE_PROVIDER_GROUP=oa;exports.ONBOARDING_SOURCE_PROVIDER_GROUP=Br;exports.PHONE_REGIONS=L;exports.PRESENCE_ONLINE_WINDOW_MS=ae;exports.PRESENCE_SURVIVES_OFFLINE=Wt;exports.PROFILE_TOOL_DISPOSITIONS=Fr;exports.PROVIDER_FEATURE_MESSAGE_TEMPLATES=Qi;exports.PROVIDER_FEATURE_MESSAGE_WINDOW=Zi;exports.PUBLIC_EMAIL_DOMAINS=cn;exports.READ_STEP_TYPES=j;exports.RELATED_SUBJECT_KINDS=lt;exports.RESERVED_STATUS_KEYS=ie;exports.RESOURCE_DESCRIBE_SERVICE=fa;exports.RESOURCE_RESOLVE_SERVICE=ga;exports.RESOURCE_SEARCH_SERVICE=ma;exports.SIGNATURE_INTENTS=ur;exports.SLA_HOURS_BY_PRIORITY=Je;exports.STEP_MAX_TOKENS_MAX=yt;exports.STEP_MAX_TOKENS_MIN=Et;exports.SUMMARY_MIN_LAST_CHARS=Ye;exports.SUMMARY_MIN_MESSAGES=Xe;exports.SYNC_RUN_MAX_ERRORS=ba;exports.SYNC_SOURCE_PROVIDER_GROUP=Ta;exports.SYNC_TARGET_PROVIDER_GROUP=Ia;exports.TERMINAL_ASSIGNMENT_STATUSES=Fe;exports.TERMINAL_RUN_STATUSES=St;exports.TRIGGER_VARS=Jr;exports.UNSUPPORTED=ia;exports.USAGE_DIMENSIONS=Pe;exports.USAGE_DIMENSION_IDS=xe;exports.WORK_AREAS=Gr;exports.WORK_COMMENT_ADDED=Ei;exports.WORK_ITEM_ASSIGNED=yi;exports.WORK_ITEM_SCOPE_KIND=wt;exports.WORK_ITEM_STATUS_CHANGED=Si;exports.WORK_PROJECT_SCOPE_KIND=Nt;exports.W_PRIORITY=E;exports.acceptExampleCandidate=gi;exports.actingIdentityKey=dt;exports.activeWorkTypes=fi;exports.activityIconOf=fn;exports.activityJoinUrl=Tn;exports.activitySnippet=Re;exports.activityTextParams=we;exports.activityTimelineText=_n;exports.activityTimestamp=ke;exports.activityTypeInfo=c;exports.actorKey=Vr;exports.addExampleCandidate=mi;exports.agePresenceEntry=ua;exports.aiAttachmentKind=xt;exports.aiAttachmentRejection=Ui;exports.aiBudgetLimit=K;exports.aiBudgetPeriodKey=xn;exports.aiBudgetPeriodStart=ve;exports.aiBudgetState=Pn;exports.aiVendorAcceptsAttachment=Dn;exports.aiVendorDefaultModel=kn;exports.aiVendorLabel=Nn;exports.aiVendorNeedsBaseUrl=Ln;exports.aiVendorsWith=vn;exports.appNameFromPath=se;exports.applyRounding=ci;exports.applySignature=dr;exports.artifactBodyBytes=Zn;exports.artifactOutline=Qn;exports.artifactToMarkdown=tr;exports.assignmentMismatch=zr;exports.assignmentScopeKey=or;exports.assignmentSubject=cr;exports.buildActivityPreview=bn;exports.buildChannelIntents=ji;exports.buildShareKeys=nr;exports.buildWindow=rn;exports.canNestUnder=Cr;exports.carriesText=An;exports.categoryLabel=wr;exports.categoryOf=Lt;exports.channelKindForScheme=Ji;exports.channelKindOf=mn;exports.clampStepMaxTokens=Qr;exports.cleanMessageText=za;exports.compareWorkTypes=It;exports.decideAssignmentState=lr;exports.decideCadence=wa;exports.decideIncomingCall=Wi;exports.defaultLocaleOf=ct;exports.defaultStatusKey=Ni;exports.defineIntent=ta;exports.depthOf=at;exports.derivePresence=la;exports.disabledIntentsFromCapabilities=Hi;exports.elapsedSeconds=si;exports.emailDomain=$a;exports.endpointKey=Ga;exports.extractParams=jt;exports.extractTerms=tn;exports.filterByEndpoint=Yi;exports.filterByIntent=Xi;exports.filterByTargetScheme=Gt;exports.findAiVendor=y;exports.flattenLocales=Un;exports.floorToPeriod=De;exports.formatActingIdentity=ut;exports.formatClock=ui;exports.formatHm=li;exports.formatItemKey=bi;exports.formatPeriod=Le;exports.freshSources=Ki;exports.getActivitySeenUserIds=Cn;exports.getContactEndpoints=pr;exports.getShortTitle=Tr;exports.getUrgencyScore=_r;exports.heightOf=te;exports.helpCenterText=br;exports.humanizeAction=qr;exports.interactionIdOf=At;exports.isAgentUser=Ai;exports.isAssigned=yr;exports.isAssignmentTerminal=ar;exports.isAssignmentTrigger=mt;exports.isAwaitingThem=rt;exports.isChatMessageActivity=wn;exports.isClosed=Sr;exports.isConnectedType=yn;exports.isDeepLink=Aa;exports.isDescendant=ot;exports.isEmailActivity=Rn;exports.isHtmlBody=Ya;exports.isInFlight=ii;exports.isInteractionUnseen=ze;exports.isLandingPath=Ea;exports.isLikelyBulk=je;exports.isMessageShape=z;exports.isMessageType=gn;exports.isMoreSpecificPattern=Yt;exports.isParked=et;exports.isPaused=_t;exports.isPlaybookAuthoredType=En;exports.isPublicEmailDomain=Ka;exports.isPublicPath=_a;exports.isReminderActive=tt;exports.isReplyableType=hn;exports.isSlaAtRisk=Ar;exports.isTerminal=ri;exports.isThreadLongEnough=gr;exports.isTranscriptType=Sn;exports.isWorkClosed=ki;exports.isWorkTypeVisible=pi;exports.itemDossierKeys=Ci;exports.ladderFor=vt;exports.linkLabel=Ir;exports.listeningAllowed=$n;exports.localeInstruction=Or;exports.localeName=Mr;exports.localesOf=Rr;exports.looksLikeEmail=Pa;exports.matchContactToIntents=zi;exports.matchPublicRoute=zt;exports.mcpCredentialScope=vr;exports.mcpToolPrefix=Lr;exports.mergeShownKeys=Ra;exports.messageCountsAs=Ce;exports.needsPhoneRegion=Ba;exports.normalizeArtifactBlocks=Jn;exports.normalizeBlocks=pn;exports.normalizeEmail=ce;exports.normalizeExample=g;exports.notificationPrefKey=sa;exports.novelty=nn;exports.parseActingIdentity=Wr;exports.parseItemKey=Mi;exports.pathToRegex=Vt;exports.periodsInRange=Fn;exports.phoneSuffix=xa;exports.plainTextFromMarkdown=Ha;exports.playbookActor=ft;exports.procedureOf=ni;exports.projectDossierKeys=Ri;exports.publicBasePathFor=Xt;exports.publicRoutePatterns=Sa;exports.readPath=w;exports.readStepError=X;exports.recencyOf=Qe;exports.refKey=gt;exports.registrableDomain=sn;exports.rejectExampleCandidate=Ct;exports.relatedByDefault=Kr;exports.resolveAccountCapabilities=Bt;exports.resolveActivityText=N;exports.resolveChannelIntents=Kt;exports.resolveSignature=Ve;exports.resolveWorkMode=da;exports.resourceKindOf=ha;exports.runActor=Hr;exports.runInteractionId=oi;exports.sanitizeInline=Ge;exports.sanitizeTranscript=qt;exports.scoreInteraction=Er;exports.scoreWorkItem=Ii;exports.selectLenses=kr;exports.sessionsHoldCannotReach=Fi;exports.sessionsToHold=Gi;exports.shareKeyForTeam=Q;exports.shareKeyForUser=Z;exports.shareKeysForViewer=rr;exports.shouldRunAudioPipeline=pa;exports.sortStatuses=Dt;exports.sourceKey=Ut;exports.statusIn=wi;exports.stepsOf=ti;exports.stripHtml=Oe;exports.subjectKeyOf=ai;exports.subjectOf=ne;exports.suggestProjectKey=Oi;exports.targetById=Yr;exports.targetForActivityType=Xr;exports.toActingIdentity=pt;exports.toE164=Y;exports.toolSourceKinds=ir;exports.topicOfferedForTeam=Rt;exports.topicsForTeam=hi;exports.truncateExample=Ot;exports.uniqueWorkStatusKey=vi;exports.uniqueWorkTypeKey=di;exports.usageMetricId=$e;exports.usageMetrics=Wn;exports.validateStatuses=Li;exports.valueAtPath=jr;exports.waitHoursOf=k;exports.wakesAssignment=sr;exports.workItemScopeKey=kt;exports.workProjectScopeKey=re;exports.workStatusKey=Pt;exports.workTypeKey=Tt;

package/dist/index.d.ts

@@ -41,6 +41,8 @@ export * from './platform/account';
 export * from './platform/ai-attachments';
 export * from './platform/ai-tools';
 export * from './platform/api';
+export * from './platform/assist-source';
+export * from './platform/attention';
 export * from './platform/author';
 export * from './platform/call-lines';
 export * from './platform/capabilities';