@opencxh/domain 1.176.0 → 1.182.0

package/dist/entities/activity/types.d.ts

@@ -4,7 +4,7 @@ import { AIMessageInput, AIMessageOutput } from '../ai-message/types';
 export type CallStatus = "new" | "connecting" | "ringing" | "connected" | "held" | "ended" | "failed";
 export type CallDirection = "inbound" | "outbound";
 export type CallType = "audio" | "video" | "data" | "screen-share";
-export type ActivityType = "VOICE_CALL_STARTED" | "VOICE_CALL_ANSWERED" | "VOICE_CALL_HOLD" | "VOICE_CALL_UNHOLD" | "VOICE_CALL_ENDED" | "VOICE_CALL_MISSED" | "VOICE_CALL_VOICEMAIL" | "VIDEO_CALL_STARTED" | "VIDEO_CALL_ANSWERED" | "VIDEO_CALL_HOLD" | "VIDEO_CALL_UNHOLD" | "VIDEO_CALL_ENDED" | "VIDEO_CALL_MISSED" | "EMAIL_RECEIVED" | "EMAIL_SENT" | "CHAT_MESSAGE_SENT" | "CHAT_MESSAGE_RECEIVED" | "CHAT_MEMBER_JOINED" | "CHAT_MEMBER_LEFT" | "CHAT_RENAMED" | "CHAT_CALL_STARTED" | "CHAT_CALL_ENDED" | "CHAT_EVENT" | "AI_MESSAGE_ADDED" | "AI_ACTION_PROPOSED" | "PLAYBOOK_STARTED" | "PLAYBOOK_COMPLETED" | "PLAYBOOK_ESCALATED" | "MEETING_SCHEDULED" | "MEETING_STARTED" | "MEETING_ENDED" | "MEETING_PARTICIPANT_JOINED" | "MEETING_PARTICIPANT_LEFT" | "COMMENT_ADDED" | "FILE_UPLOADED" | "INTERACTION_CREATED" | "INTERACTION_STATUS_CHANGED" | "INTERACTION_ASSIGNED" | "VOICE_CALL_FAILED" | "VIDEO_CALL_FAILED" | "TRANSCRIPT_ADDED" | "WORK_COMMENT_ADDED" | "WORK_ITEM_ASSIGNED";
+export type ActivityType = "VOICE_CALL_STARTED" | "VOICE_CALL_ANSWERED" | "VOICE_CALL_HOLD" | "VOICE_CALL_UNHOLD" | "VOICE_CALL_ENDED" | "VOICE_CALL_MISSED" | "VOICE_CALL_VOICEMAIL" | "VIDEO_CALL_STARTED" | "VIDEO_CALL_ANSWERED" | "VIDEO_CALL_HOLD" | "VIDEO_CALL_UNHOLD" | "VIDEO_CALL_ENDED" | "VIDEO_CALL_MISSED" | "EMAIL_RECEIVED" | "EMAIL_SENT" | "CHAT_MESSAGE_SENT" | "CHAT_MESSAGE_RECEIVED" | "CHAT_MEMBER_JOINED" | "CHAT_MEMBER_LEFT" | "CHAT_RENAMED" | "CHAT_CALL_STARTED" | "CHAT_CALL_ENDED" | "CHAT_EVENT" | "AI_MESSAGE_ADDED" | "AI_ACTION_PROPOSED" | "PLAYBOOK_STARTED" | "PLAYBOOK_COMPLETED" | "PLAYBOOK_ESCALATED" | "MEETING_SCHEDULED" | "MEETING_STARTED" | "MEETING_ENDED" | "MEETING_PARTICIPANT_JOINED" | "MEETING_PARTICIPANT_LEFT" | "COMMENT_ADDED" | "FILE_UPLOADED" | "INTERACTION_CREATED" | "INTERACTION_STATUS_CHANGED" | "INTERACTION_ASSIGNED" | "VOICE_CALL_FAILED" | "VIDEO_CALL_FAILED" | "TRANSCRIPT_ADDED" | "WORK_COMMENT_ADDED" | "WORK_ITEM_ASSIGNED" | "WORK_ITEM_STATUS_CHANGED";
 export interface Attachment {
     id: string;
     filename: string;

package/dist/entities/memory/query.d.ts

@@ -54,11 +54,19 @@ export interface MemoryQuery {
  * you want the thread itself, because in a bounded bundle the whole customer history crowds out
  * exactly what is going on right now.
  *
+ * A **work item** sits on the party side of that line, and for the opposite reason to a
+ * conversation: it carries hardly any memory of its own (its running commentary is the activity
+ * feed, not memory), so without the relations the file is simply empty. Its `keys` already carry
+ * the parties, so this costs one indexed arm, not a traversal.
+ *
+ * The inherited arm filters on `visibility: "org"` — that is what keeps this safe: material from
+ * another subject was never re-authorised per hit, and audience-bound material stays out.
+ *
  * Here and not in the tool or the panel, because there are two of them: the assistant and the file
  * panel should mean the same thing by "this customer's file". Two copies of that rule is exactly
  * the kind of rule that drifts apart.
  */
-export declare const RELATED_SUBJECT_KINDS: readonly ["contact", "company"];
+export declare const RELATED_SUBJECT_KINDS: readonly ["contact", "company", "work_item"];
 /** Should {@link MemoryQuery.related} default to on for this subject? */
 export declare function relatedByDefault(subject: MemorySubjectKey | undefined): boolean;
 export interface MemoryHit {

package/dist/entities/memory/query.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/entities/playbook/trigger-vars.d.ts

@@ -48,6 +48,9 @@ export declare const TRIGGER_VARS: readonly [{
 }, {
     readonly name: "toStatus";
     readonly type: "string";
+}, {
+    readonly name: "toCategory";
+    readonly type: "string";
 }, {
     readonly name: "contactId";
     readonly type: "string";

package/dist/entities/work/activity.d.ts

@@ -1,3 +1,4 @@
+import { WorkStatusCategory } from './types';
 /**
  * The activity feed under a work item.
  *
@@ -10,7 +11,16 @@
  */
 export declare const WORK_COMMENT_ADDED = "WORK_COMMENT_ADDED";
 export declare const WORK_ITEM_ASSIGNED = "WORK_ITEM_ASSIGNED";
-export type WorkActivityType = typeof WORK_COMMENT_ADDED | typeof WORK_ITEM_ASSIGNED;
+/**
+ * The item moved to another status. The counterpart of comms' `INTERACTION_STATUS_CHANGED`,
+ * and the event a "record the outcome when it is done" playbook triggers on.
+ *
+ * `toCategory` rides along next to `toStatus` because status keys are the organisation's own
+ * (`won`, `delivered`, `afgehandeld`): a template shipping a fixed key would fit no one, while
+ * the category is the same everywhere.
+ */
+export declare const WORK_ITEM_STATUS_CHANGED = "WORK_ITEM_STATUS_CHANGED";
+export type WorkActivityType = typeof WORK_COMMENT_ADDED | typeof WORK_ITEM_ASSIGNED | typeof WORK_ITEM_STATUS_CHANGED;
 export interface WorkActivity {
     id: string;
     organizationId: string;
@@ -32,6 +42,9 @@ export interface WorkActivity {
         html?: string;
         mentions?: string[];
         assigneeId?: string;
+        fromStatus?: string;
+        toStatus?: string;
+        toCategory?: WorkStatusCategory;
     };
     createdAt?: number;
     updatedAt?: number;

package/dist/index.cjs

@@ -1,13 +1,13 @@
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section`),i.fields=i.fields.slice(0,_));break;case"list":if(!Array.isArray(i.items)||i.items.length===0){t("a list without items");continue}i.items.length>T&&(t(`more than ${T} list items`),i.items=i.items.slice(0,T));break;case"actions":{const a=Array.isArray(i.elements)?i.elements:[],o=a.filter(s=>s?.action_id&&s.invoke&&v(s.text));if(o.length!==a.length&&t("an action without action_id, invoke or text"),o.length===0)continue;o.length>b&&t(`more than ${b} actions`),i.elements=o.slice(0,b);break}}n.push(i)}return n}function be(e){return e.replace(/<style[\s\S]*?<\/style>/gi," ").replace(/<script[\s\S]*?<\/script>/gi," ").replace(/<[^>]+>/g," ").replace(/&nbsp;/g," ").replace(/&amp;/g,"&").replace(/&lt;/g,"<").replace(/&gt;/g,">").replace(/&quot;/g,'"').replace(/&#39;/g,"'").replace(/\s+/g," ").trim()}function y(e){if(!e||e<0)return"";const t=Math.floor(e/60),n=Math.floor(e%60);return`${t}:${n.toString().padStart(2,"0")}`}function oe(e){return e?` — ${Math.floor(e/60)}m ${e%60}s`:""}function L(e){return e?.split("@")?.[0]||e||""}function S(e){return e.map(t=>t.name).join(", ")}function se(e){return e==="meeting"?"Meeting":e==="video"?"Video call":"Audio call"}const m={VOICE_CALL_STARTED:{shape:"event",channelKind:"voice",icon:"phone",snippet:()=>"Gesprek gestart",timeline:e=>e.direction==="inbound"?`Inbound call started — ${L(e.payload.from)}`:`Outbound call started — ${L(e.payload.to)}`},VOICE_CALL_ANSWERED:{shape:"event",channelKind:"voice",icon:"phone",connected:!0,snippet:()=>"Gesprek aangenomen",timeline:(e,t)=>`Call answered — ${t}`},VOICE_CALL_HOLD:{shape:"event",channelKind:"voice",icon:"phone",snippet:()=>"In de wacht",timeline:(e,t)=>`Call on hold — ${t}`},VOICE_CALL_UNHOLD:{shape:"event",channelKind:"voice",icon:"phone",snippet:()=>"Hervat"},VOICE_CALL_ENDED:{shape:"event",channelKind:"voice",icon:"phone",snippet:e=>`Gesprek beëindigd${e.payload.duration?` (${y(e.payload.duration)})`:""}`,timeline:e=>`Call 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wacht"},VIDEO_CALL_UNHOLD:{shape:"event",channelKind:"video",icon:"video",snippet:()=>"Hervat"},VIDEO_CALL_ENDED:{shape:"event",channelKind:"video",icon:"video",snippet:e=>`Gesprek beëindigd${e.payload.duration?` (${y(e.payload.duration)})`:""}`,timeline:()=>"Video call ended"},VIDEO_CALL_MISSED:{shape:"event",channelKind:"video",icon:"video",snippet:()=>"Gemiste oproep",timeline:()=>"Missed video call"},VIDEO_CALL_FAILED:{shape:"event",channelKind:"video",icon:"video",snippet:()=>"Gesprek mislukt",timeline:()=>"Video call 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e>=Vt||t>=Xt}exports.ACTIVITY_CATALOG=m;exports.AI_ATTACHMENT_LIMITS=St;exports.AI_ATTACHMENT_MAX_PER_TURN=fi;exports.AI_ATTACHMENT_TURN_BUDGET=pi;exports.AI_VENDORS=X;exports.ALLOWED_LINK_SCHEMES=De;exports.APP_PERMISSIONS=xi;exports.ARTIFACT_MAX_BLOCKS=$;exports.ARTIFACT_MAX_BODY_BYTES=kn;exports.ARTIFACT_MAX_CELL_LEN=I;exports.ARTIFACT_MAX_KPI_ITEMS=G;exports.ARTIFACT_MAX_LIST_ITEMS=K;exports.ARTIFACT_MAX_TABLE_COLUMNS=B;exports.ARTIFACT_MAX_TABLE_ROWS=U;exports.ARTIFACT_MAX_TEXT_LEN=z;exports.ASSIGNMENT_SCOPE_KIND=Ke;exports.AUTH_APP_NAME=re;exports.ActivityTypeRegistry=Ce;exports.BUILT_IN_ONLY=pn;exports.CADENCE_FLOOR_MS=xt;exports.CADENCE_MIN_NEW_SEGMENTS=Pt;exports.CADENCE_MIN_NOVELTY=$t;exports.CADENCE_WINDOW_MS=Dt;exports.CLASSIFY_VARS=kr;exports.CORE_DIMENSIONS=Cn;exports.CommunicationScheme=Mt;exports.DEFAULT_MEMORY_BUDGET=Sr;exports.DEFAULT_PHONE_REGION=Ft;exports.EMPTY_WORKFLOW=Lr;exports.FEATURE_FOLDER_MANAGEMENT=ki;exports.FEATURE_REMOTE_SEARCH=vi;exports.HTML_BODY_RE=Ht;exports.INSTALLATION_HEADER=Di;exports.INTERACTION_KIND=Qe;exports.InteractionParticipantRole=Oi;exports.KB_FALLBACK_LOCALE=je;exports.KB_LOCALES=F;exports.LOOSE_STATUSES=O;exports.MAX_ACTIONS=b;exports.MAX_ASSIGNMENT_TURNS=Ue;exports.MAX_BLOCKS=x;exports.MAX_COLLECTION_DEPTH=J;exports.MAX_FIELDS=_;exports.MAX_LIST_ITEMS=T;exports.MAX_MEMORY_BROWSE=hr;exports.MAX_MEMORY_BUDGET=yr;exports.MAX_MEMORY_CHARS=Er;exports.MAX_SHOWN_KEYS=Gt;exports.MAX_TOPIC_CANDIDATES=ct;exports.MAX_TOPIC_EXAMPLES=st;exports.MAX_TOPIC_EXAMPLE_CHARS=M;exports.MIN_MEMORY_BUDGET=Ar;exports.PHONE_REGIONS=R;exports.PRESENCE_ONLINE_WINDOW_MS=ne;exports.PRESENCE_SURVIVES_OFFLINE=Ct;exports.PROVIDER_FEATURE_MESSAGE_TEMPLATES=Ni;exports.PROVIDER_FEATURE_MESSAGE_WINDOW=wi;exports.PUBLIC_EMAIL_DOMAINS=jt;exports.READ_STEP_TYPES=W;exports.RELATED_SUBJECT_KINDS=Ve;exports.RESERVED_STATUS_KEYS=te;exports.RESOURCE_DESCRIBE_SERVICE=Bi;exports.RESOURCE_RESOLVE_SERVICE=Fi;exports.RESOURCE_SEARCH_SERVICE=Gi;exports.SIGNATURE_INTENTS=Jn;exports.STEP_MAX_TOKENS_MAX=nt;exports.STEP_MAX_TOKENS_MIN=tt;exports.SUMMARY_MIN_LAST_CHARS=Xt;exports.SUMMARY_MIN_MESSAGES=Vt;exports.SYNC_RUN_MAX_ERRORS=Ji;exports.SYNC_SOURCE_PROVIDER_GROUP=Yi;exports.SYNC_TARGET_PROVIDER_GROUP=qi;exports.TERMINAL_ASSIGNMENT_STATUSES=$e;exports.TERMINAL_RUN_STATUSES=rt;exports.TRIGGER_VARS=Rr;exports.UNSUPPORTED=Li;exports.USAGE_DIMENSIONS=Re;exports.USAGE_DIMENSION_IDS=ke;exports.WORK_COMMENT_ADDED=Jr;exports.WORK_ITEM_ASSIGNED=Zr;exports.WORK_ITEM_SCOPE_KIND=pt;exports.WORK_ITEM_STATUS_CHANGED=Qr;exports.WORK_PROJECT_SCOPE_KIND=ft;exports.acceptExampleCandidate=zr;exports.actingIdentityKey=ze;exports.activeWorkTypes=Vr;exports.activityIconOf=Jt;exports.activityJoinUrl=cn;exports.activitySnippet=Ie;exports.activityTextParams=Me;exports.activityTimelineText=sn;exports.activityTimestamp=mn;exports.activityTypeInfo=c;exports.actorKey=Ir;exports.addExampleCandidate=Xr;exports.agePresenceEntry=$i;exports.aiAttachmentKind=yt;exports.aiAttachmentRejection=mi;exports.aiBudgetLimit=P;exports.aiBudgetPeriodKey=bn;exports.aiBudgetPeriodStart=we;exports.aiBudgetState=Tn;exports.aiVendorAcceptsAttachment=_n;exports.aiVendorDefaultModel=An;exports.aiVendorLabel=En;exports.aiVendorNeedsBaseUrl=Sn;exports.aiVendorsWith=yn;exports.appNameFromPath=ie;exports.applyRounding=Gr;exports.applySignature=Zn;exports.artifactBodyBytes=Un;exports.artifactOutline=Bn;exports.artifactToMarkdown=Fn;exports.assignmentMismatch=Nr;exports.assignmentScopeKey=Xn;exports.assignmentSubject=Yn;exports.buildActivityPreview=un;exports.buildChannelIntents=_i;exports.buildShareKeys=Wn;exports.buildWindow=Bt;exports.canNestUnder=lr;exports.carriesText=tn;exports.categoryLabel=dr;exports.categoryOf=ht;exports.channelKindForScheme=Ci;exports.channelKindOf=Zt;exports.clampStepMaxTokens=vr;exports.cleanMessageText=_a;exports.compareWorkTypes=ot;exports.decideAssignmentState=qn;exports.decideCadence=na;exports.decideIncomingCall=Ai;exports.defaultLocaleOf=He;exports.defaultStatusKey=oi;exports.defineIntent=Ri;exports.depthOf=Fe;exports.derivePresence=Pi;exports.disabledIntentsFromCapabilities=yi;exports.elapsedSeconds=Br;exports.emailDomain=la;exports.endpointKey=fa;exports.extractParams=Ot;exports.extractTerms=Kt;exports.filterByEndpoint=bi;exports.filterByIntent=Ti;exports.filterByTargetScheme=It;exports.findAiVendor=E;exports.flattenLocales=Mn;exports.floorToPeriod=Oe;exports.formatActingIdentity=Xe;exports.formatClock=Wr;exports.formatHm=Fr;exports.formatItemKey=ei;exports.formatPeriod=Ne;exports.freshSources=gi;exports.getActivitySeenUserIds=fn;exports.getContactEndpoints=Qn;exports.getShortTitle=rr;exports.getUrgencyScore=nr;exports.heightOf=Z;exports.helpCenterText=or;exports.humanizeAction=Or;exports.interactionIdOf=et;exports.isAgentUser=qr;exports.isAssigned=er;exports.isAssignmentTerminal=Vn;exports.isAssignmentTrigger=Je;exports.isChatMessageActivity=hn;exports.isClosed=tr;exports.isConnectedType=an;exports.isDeepLink=ji;exports.isDesc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