@opencx/widget 2.5.1 → 2.6.0

package/dist/core/client/api.d.ts

@@ -12,7 +12,7 @@ export declare class ApiCaller {
         contactName: string;
     }>;
     widgetPrelude(): Promise<WidgetPreludeSchema>;
-    handleMessage(message: HttpChatInputSchema): Promise<{
+    handleMessage(message: HttpChatInputSchema, abortSignal?: AbortSignal): Promise<{
         success: true;
         code?: string | undefined;
         options?: {

package/dist/core/client/chat.d.ts

@@ -5,13 +5,24 @@ import { HttpChatInputSchema } from '../types/schemas-v2';
 import { LoadingState, ErrorState, SomeOptional } from '../types/helpers';
 import { ConfigInstance } from './config';
 import { Platform } from '../platform';
-type ChatState = {
+export type PollingType = 'session' | 'messages';
+export type PollingState = {
+    isPolling: boolean;
+    lastPollTime: string | null;
+    nextPollTime: string | null;
+    error: ErrorState;
+};
+export type PollingStates = {
+    [K in PollingType]: PollingState;
+};
+export type ChatState = {
     messages: MessageType[];
     keyboard: {
         options: string[];
     } | null;
     loading: LoadingState;
     error: ErrorState;
+    polling: PollingStates;
 };
 type ChatOptions = {
     api: ApiCaller;
@@ -19,6 +30,7 @@ type ChatOptions = {
     onSessionDestroy?: () => void;
     platform: Platform;
 };
+export type SendMessageInput = SomeOptional<Omit<HttpChatInputSchema, "bot_token">, "session_id" | "user">;
 export declare function createChat(options: ChatOptions): {
     chatState: PubSub<ChatState>;
     sessionState: PubSub<{
@@ -33,7 +45,28 @@ export declare function createChat(options: ChatOptions): {
         };
         channel: string;
     } | null>;
-    sendMessage: (input: SomeOptional<Omit<HttpChatInputSchema, "bot_token">, "session_id" | "user">) => Promise<boolean>;
+    sendMessage: (input: SendMessageInput, abort?: AbortSignal) => Promise<{
+        success: boolean;
+        createdSession: boolean;
+        botMessage?: undefined;
+        error?: undefined;
+    } | {
+        success: boolean;
+        createdSession: boolean;
+        botMessage: {
+            type: "FROM_BOT";
+            id: string;
+            timestamp: string;
+            component: string;
+            data: unknown;
+        } | null;
+        error?: undefined;
+    } | {
+        success: boolean;
+        createdSession: boolean;
+        error: unknown;
+        botMessage?: undefined;
+    }>;
     createSession: () => Promise<{
         id: string;
         createdAt: Date;
@@ -48,5 +81,7 @@ export declare function createChat(options: ChatOptions): {
     } | null>;
     clearSession: () => Promise<void>;
     cleanup: (removeSession?: boolean) => void;
+    initialState: ChatState;
+    sessionStorageKey: string;
 };
 export {};

package/dist/core/client/contact.d.ts

@@ -9,12 +9,12 @@ type ContactState = {
     loading: LoadingState;
     error: ErrorState;
 };
-type ContactOptions = {
+export type CreateContactOptions = {
     api: ApiCaller;
     platform: Platform;
     config: ConfigInstance;
 };
-export declare function createContact(options: ContactOptions): {
+export declare function createContact(options: CreateContactOptions): {
     contactState: PubSub<ContactState>;
     shouldCollectData: () => {
         should: boolean;

package/dist/core/errors/index.d.ts

@@ -19,3 +19,9 @@ export declare class TransportError extends OpenCXError {
 export declare class FileUploadError extends OpenCXError {
     constructor(message?: string);
 }
+export declare class StorageNotAvailableError extends OpenCXError {
+    constructor(message?: string);
+}
+export declare class ExternalIdNotDefinedError extends OpenCXError {
+    constructor(message?: string);
+}

package/dist/core/platform/audio.d.ts

@@ -0,0 +1,38 @@
+/**
+ * Platform-agnostic audio interface that can be implemented
+ * for different environments (web, mobile, desktop, etc.)
+ */
+export interface Audio {
+    /**
+     * Plays a notification sound
+     * @returns Promise that resolves when the sound finishes playing or rejects on error
+     */
+    playNotification(): Promise<void>;
+    /**
+     * Checks if audio playback is available and working
+     * @returns true if audio is available and working
+     */
+    isAvailable?(): boolean;
+}
+/**
+ * Helper function to check if audio is available and working
+ */
+export declare function isAudioAvailable(audio: Audio | undefined): audio is Audio;
+/**
+ * Type for the result of a safe audio operation
+ */
+export type AudioOperationResult = {
+    success: true;
+    error: null;
+} | {
+    success: false;
+    error: {
+        message: string;
+        code: string;
+        context: string;
+    };
+};
+/**
+ * Helper function to safely perform audio operations
+ */
+export declare function safeAudioOperation(operation: () => Promise<void>, errorContext: string): Promise<AudioOperationResult>;

package/dist/core/platform/index.d.ts

@@ -1,11 +1,15 @@
-import { Logger } from './logger';
 import { Storage } from './storage';
+import { Audio } from './audio';
+import { Logger } from './logger';
 export * from './storage';
-export type { Storage };
+export * from './logger';
+export * from './audio';
+export type { Storage, Audio, Logger };
 export interface Platform {
     storage?: Storage;
     logger?: Logger;
     env: {
         platform: string;
     };
+    audio?: Audio;
 }

package/dist/core/platform/storage.d.ts

@@ -36,11 +36,17 @@ export declare function isStorageAvailable(storage: Storage | undefined): storag
 export type StorageOperationResult<T> = {
     success: true;
     result: T;
+    error: null;
 } | {
     success: false;
-    error: Error;
+    result: null;
+    error: {
+        message: string;
+        code: string;
+        context: string;
+    };
 };
 /**
  * Helper function to safely perform storage operations
  */
-export declare function safeStorageOperation<T>(operation: () => Promise<T>, errorMessage: string): Promise<StorageOperationResult<T>>;
+export declare function safeStorageOperation<T>(operation: () => Promise<T>, errorContext: string): Promise<StorageOperationResult<T>>;

package/dist/core/tests/client/integration.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/core/tests/platform/audio.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/core/tests/platform/logger.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/core/tests/platform/storage.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/core/tests/test-utils.d.ts

@@ -0,0 +1,2 @@
+import { User } from '../types';
+export declare function getTestUser(): User;

package/dist/core/tests/types/pub-sub.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/core/tests/utils/create-fetch.test.d.ts

@@ -0,0 +1 @@
+export {};

package/dist/core/types/helpers.d.ts

@@ -6,9 +6,9 @@ export type MakeKeysNotNullable<T, K extends keyof T> = Omit<T, K> & {
 export type LoadingReason = 'sending_message_to_bot' | 'sending_message_to_agent' | 'creating_session' | 'polling' | 'loading_contact' | 'saving_contact' | 'cleaning_up' | null;
 export type LoadingState = {
     isLoading: boolean;
-    reason?: LoadingReason;
+    reason: LoadingReason;
 };
-export type ErrorCode = 'SESSION_CREATION_FAILED' | 'SESSION_CLEAR_FAILED' | 'SESSION_PERSISTENCE_FAILED' | 'MESSAGE_SEND_FAILED' | 'NO_ACTIVE_SESSION' | 'CONTACT_PERSISTENCE_FAILED' | 'CONTACT_LOAD_FAILED' | 'CONTACT_SAVE_FAILED' | 'CONTACT_CLEANUP_FAILED';
+export type ErrorCode = 'SESSION_CREATION_FAILED' | 'SESSION_CLEAR_FAILED' | 'SESSION_PERSISTENCE_FAILED' | 'SESSION_POLLING_FAILED' | 'MESSAGES_POLLING_FAILED' | 'MESSAGE_SEND_FAILED' | 'NO_ACTIVE_SESSION' | 'CONTACT_PERSISTENCE_FAILED' | 'CONTACT_LOAD_FAILED' | 'CONTACT_SAVE_FAILED' | 'CONTACT_CLEANUP_FAILED';
 export type ErrorState = {
     hasError: boolean;
     message?: string;

package/dist/core/types/pub-sub.d.ts

@@ -19,6 +19,7 @@ export declare class PubSub<S> {
     private lifecycleListeners;
     constructor(state: S);
     private emitLifecycle;
+    private notifySubscribers;
     /**
      * Subscribe to state changes
      * @param callback Function to call when state changes

package/dist/core/types/schemas-v2.d.ts

@@ -437,6 +437,7 @@ declare const widgetSessionSchema: z.ZodObject<{
     channel: string;
 }>;
 declare const httpChatInputDto: z.ZodObject<{
+    uuid: z.ZodOptional<z.ZodString>;
     content: z.ZodString;
     session_id: z.ZodString;
     headers: z.ZodNullable<z.ZodOptional<z.ZodRecord<z.ZodString, z.ZodString>>>;
@@ -499,6 +500,7 @@ declare const httpChatInputDto: z.ZodObject<{
         size: number;
         url: string;
     }[] | null | undefined;
+    uuid?: string | undefined;
     headers?: Record<string, string> | null | undefined;
     query_params?: Record<string, string> | null | undefined;
     language?: string | null | undefined;
@@ -520,6 +522,7 @@ declare const httpChatInputDto: z.ZodObject<{
         size: number;
         url: string;
     }[] | null | undefined;
+    uuid?: string | undefined;
     headers?: Record<string, string> | null | undefined;
     query_params?: Record<string, string> | null | undefined;
     language?: string | null | undefined;

package/dist/core/utils/create-fetch.d.ts

@@ -19,6 +19,7 @@ export interface CustomFetch {
         };
     };
 }
-export declare function createFetch(defaultConfig?: RequestConfig): CustomFetch;
+type Fetch = typeof globalThis.fetch;
+export declare function createFetch(defaultConfig?: RequestConfig, fetch?: Fetch): CustomFetch;
 export declare function handleJsonResponse<T>(response: Response): Promise<T>;
 export {};

package/dist/{genUuid-CDpI3ugS.js → genUuid-C12yFv3j.js}

@@ -63,6 +63,7 @@ n.object({
   channel: n.string()
 });
 n.object({
+  uuid: n.string().uuid().optional(),
   content: n.string(),
   session_id: n.string(),
   headers: n.record(n.string(), n.string()).optional().nullable(),
@@ -133,4 +134,4 @@ export {
   e as c,
   c as g
 };
-//# sourceMappingURL=genUuid-CDpI3ugS.js.map
+//# sourceMappingURL=genUuid-C12yFv3j.js.map

package/dist/genUuid-C12yFv3j.js.map

@@ -0,0 +1 @@
+{"version":3,"file":"genUuid-C12yFv3j.js","sources":["../core/types/schemas-v2.ts","../core/utils/genUuid.ts"],"sourcesContent":["import { z } from \"zod\";\n\nconst DayOfficeHoursSchema = z.object({\n    from: z.string(),\n    to: z.string(),\n})\n\nconst officeHoursSchema = z.object({\n    monday: DayOfficeHoursSchema.optional(),\n    tuesday: DayOfficeHoursSchema.optional(),\n    wednesday: DayOfficeHoursSchema.optional(),\n    thursday: DayOfficeHoursSchema.optional(),\n    friday: DayOfficeHoursSchema.optional(),\n    saturday: DayOfficeHoursSchema.optional(),\n    sunday: DayOfficeHoursSchema.optional(),\n    Everyday: DayOfficeHoursSchema.optional(),\n    WeekDays: DayOfficeHoursSchema.optional(),\n});\n\nconst widgetPreludeSchema = z.object({\n    initialQuestions: z.array(z.string()),\n    aiEnabled: z.boolean(),\n    officeHours: officeHoursSchema,\n    officeHoursTimezone: z.string().nullable(),\n    organizationName: z.string(),\n})\n\nexport const chatAttachmentSchema = z.object({\n    id: z.string(),\n    name: z.string(),\n    size: z.number(),\n    type: z.string(),\n    url: z.string(),\n});\n\nexport enum MessageTypeEnum {\n    MESSAGE = 'message',\n    HANDOFF = 'handoff',\n    HANDOFF_TO_ZENDESK = 'handoff_to_zendesk',\n    AGENT_MESSAGE = 'agent_message',\n    AGENT_JOINED = 'agent_joined',\n    AGENT_COMMENT = 'agent_comment',\n    AGENT_TOOK_SESSION_FROM_AI = 'agent_took_session_from_ai',\n    AGENT_REOPENED_SESSION = 'agent_reopened_session',\n    AI_DECIDED_TO_RESOLVE_THE_ISSUE = 'ai_decided_to_resolve_the_issue',\n    EMAIL_DRAFT_MESSAGE = 'email_draft_message',\n    FOLLOWUP = 'followup',\n    AI_ASSUMED_THE_SESSION_RESOLVED = 'ai_assumed_the_session_resolved',\n    CONTACT_RESOLVED_THE_SESSION = 'user_confirmed_the_session_resolved',\n}\n\nconst widgetHistorySchema = z.object({\n    publicId: z.string(),\n    type: z.nativeEnum(MessageTypeEnum),\n    sender: z.object({\n        kind: z.enum(['user', 'agent', 'ai', 'none', 'unknown']),\n        name: z.string().optional().nullable(),\n        avatar: z.string().optional().nullable(),\n    }),\n    content: z.object({\n        text: z.string().optional().nullable(),\n    }),\n    sentAt: z.string().optional().nullable(),\n    actionCalls: z\n        .array(\n            z.object({\n                actionName: z.string(),\n                args: z.record(z.string(), z.unknown()),\n                result: z.record(z.string(), z.unknown()).optional().nullable(),\n            }),\n        )\n        .optional()\n        .nullable(),\n    attachments: z.array(chatAttachmentSchema).optional().nullable(),\n})\n\nconst widgetSessionSchema = z.object({\n    id: z.string().uuid(),\n    createdAt: z.date(),\n    updatedAt: z.date(),\n    isHandedOff: z.boolean(),\n    isOpened: z.boolean(),\n    assignee: z.object({\n        kind: z.enum(['human', 'ai', 'none', 'unknown']),\n        name: z.string().nullable(),\n    }),\n    channel: z.string(),\n})\n\nconst httpChatInputDto = z.object({\n    uuid: z.string().uuid().optional(),\n    content: z.string(),\n    session_id: z.string(),\n    headers: z.record(z.string(), z.string()).optional().nullable(),\n    bot_token: z.string(),\n    query_params: z.record(z.string(), z.string()).optional().nullable(),\n    user: z\n        .object({\n            email: z.string().optional(),\n            name: z.string().optional(),\n            phone: z.string().optional(),\n            avatar: z.string().optional(),\n            customData: z.record(z.string(), z.string()).optional(),\n        })\n        .optional()\n        .nullable(),\n    language: z.string().optional().nullable(),\n    attachments: z.array(chatAttachmentSchema).optional().nullable(),\n})\n\nconst handleContactMessageOutputSchema = z.discriminatedUnion(\n    'success',\n    [\n        z.object({\n            success: z.literal(true),\n            code: z.union([z.string(), z.literal(\"session_assigned_to_human_agent\")]).optional(),\n            options: z\n                .object({\n                    type: z.literal('options'),\n                    value: z.array(z.string()),\n                })\n                .optional(),\n            autopilotResponse: z\n                .object({\n                    type: z.literal('text'),\n                    value: z.object({\n                        error: z.boolean(),\n                        content: z.string(),\n                    }),\n                    id: z.string().optional(),\n                })\n                .optional(),\n            uiResponse: z\n                .object({\n                    type: z.literal('ui'),\n                    value: z.object({\n                        type: z.literal('ui_component'),\n                        request_response: z.unknown(),\n                        name: z.string(),\n                        content: z.string().optional(),\n                    }),\n                })\n                .optional(),\n            sessionIsHandedOff: z.boolean().optional(),\n        }),\n        z.object({\n            success: z.literal(false),\n            error: z.object({\n                code: z.string().optional(),\n                message: z.string().optional(),\n            }),\n        }),\n    ],\n);\n\nconst widgetVoteSchema = z.object({\n    action: z.enum(['upvote', 'downvote']),\n    sessionId: z.string(),\n    messagePublicId: z.string(),\n});\n\nconst widgetVoteResponseSchema = z.object({\n    messagePublicId: z.string().nullable(),\n    success: z.boolean(),\n});\n\nexport type WidgetVoteResponseSchema = z.infer<typeof widgetVoteResponseSchema>;\nexport type HandleContactMessageOutputSchema = z.infer<typeof handleContactMessageOutputSchema>;\nexport type HttpChatInputSchema = z.infer<typeof httpChatInputDto>;\nexport type WidgetSessionSchema = z.infer<typeof widgetSessionSchema>;\nexport type WidgetHistorySchema = z.infer<typeof widgetHistorySchema>;\nexport type WidgetPreludeSchema = 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package/dist/genUuid-DdeSE04H.cjs

@@ -0,0 +1,2 @@
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+//# sourceMappingURL=genUuid-DdeSE04H.cjs.map

package/dist/genUuid-DdeSE04H.cjs.map

@@ -0,0 +1 @@
+{"version":3,"file":"genUuid-DdeSE04H.cjs","sources":["../core/types/schemas-v2.ts","../core/utils/genUuid.ts"],"sourcesContent":["import { z } from \"zod\";\n\nconst DayOfficeHoursSchema = z.object({\n    from: z.string(),\n    to: z.string(),\n})\n\nconst officeHoursSchema = z.object({\n    monday: DayOfficeHoursSchema.optional(),\n    tuesday: DayOfficeHoursSchema.optional(),\n    wednesday: DayOfficeHoursSchema.optional(),\n    thursday: DayOfficeHoursSchema.optional(),\n    friday: DayOfficeHoursSchema.optional(),\n    saturday: DayOfficeHoursSchema.optional(),\n    sunday: DayOfficeHoursSchema.optional(),\n    Everyday: DayOfficeHoursSchema.optional(),\n    WeekDays: DayOfficeHoursSchema.optional(),\n});\n\nconst widgetPreludeSchema = z.object({\n    initialQuestions: z.array(z.string()),\n    aiEnabled: z.boolean(),\n    officeHours: officeHoursSchema,\n    officeHoursTimezone: z.string().nullable(),\n    organizationName: z.string(),\n})\n\nexport const chatAttachmentSchema = 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options: z\n                .object({\n                    type: z.literal('options'),\n                    value: z.array(z.string()),\n                })\n                .optional(),\n            autopilotResponse: z\n                .object({\n                    type: z.literal('text'),\n                    value: z.object({\n                        error: z.boolean(),\n                        content: z.string(),\n                    }),\n                    id: z.string().optional(),\n                })\n                .optional(),\n            uiResponse: z\n                .object({\n                    type: z.literal('ui'),\n                    value: z.object({\n                        type: z.literal('ui_component'),\n                        request_response: z.unknown(),\n                        name: z.string(),\n                        content: z.string().optional(),\n                    }),\n                })\n                .optional(),\n            sessionIsHandedOff: z.boolean().optional(),\n        }),\n        z.object({\n            success: z.literal(false),\n            error: z.object({\n                code: z.string().optional(),\n                message: z.string().optional(),\n            }),\n        }),\n    ],\n);\n\nconst widgetVoteSchema = z.object({\n    action: z.enum(['upvote', 'downvote']),\n    sessionId: z.string(),\n    messagePublicId: z.string(),\n});\n\nconst widgetVoteResponseSchema = z.object({\n    messagePublicId: z.string().nullable(),\n    success: z.boolean(),\n});\n\nexport type WidgetVoteResponseSchema = z.infer<typeof widgetVoteResponseSchema>;\nexport type HandleContactMessageOutputSchema = z.infer<typeof handleContactMessageOutputSchema>;\nexport type HttpChatInputSchema = z.infer<typeof httpChatInputDto>;\nexport type WidgetSessionSchema = z.infer<typeof widgetSessionSchema>;\nexport type WidgetHistorySchema = z.infer<typeof widgetHistorySchema>;\nexport type WidgetPreludeSchema = 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