@opencx/widget-core 5.0.0-beta.9 → 5.0.0

package/dist/index.cjs

@@ -1,16 +1,16 @@
-"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const h=require("zod"),ue=require("openapi-fetch"),me=require("lodash.isequal"),K=require("uuid"),he=n=>n.type==="data-keepalive",ge=n=>n.type==="data-turn-steered",U=h.z.object({const:h.z.string(),title:h.z.string().optional()}),ke=h.z.object({type:h.z.enum(["string","number","integer","boolean","array"]),title:h.z.string().optional(),description:h.z.string().optional(),default:h.z.union([h.z.string(),h.z.number(),h.z.boolean(),h.z.array(h.z.string())]).optional(),enum:h.z.array(h.z.string()).optional(),oneOf:h.z.array(U).optional(),items:h.z.object({enum:h.z.array(h.z.string()).optional(),anyOf:h.z.array(U).optional()}).optional(),minItems:h.z.number().int().nonnegative().optional(),maxItems:h.z.number().int().nonnegative().optional(),minimum:h.z.number().optional(),maximum:h.z.number().optional(),minLength:h.z.number().optional(),maxLength:h.z.number().optional(),format:h.z.string().optional()}),be=h.z.array(h.z.object({id:h.z.string(),serverId:h.z.string(),serverName:h.z.string(),expiresAt:h.z.number(),approvalKey:h.z.string().optional(),form:h.z.object({message:h.z.string(),requestedSchema:h.z.object({properties:h.z.record(h.z.string(),ke),required:h.z.array(h.z.string()).optional()})})})),ve=h.z.array(h.z.object({key:h.z.string(),serverId:h.z.string(),serverName:h.z.string(),message:h.z.string(),toolName:h.z.string()})),B="[opencx]",k={warn:(n,...e)=>{console.warn(`${B} ${n}`,...e)},error:(n,...e)=>{console.error(`${B} ${n}`,...e)}},fe=n=>{k.error("request failed",n.error)},ye=n=>{const e=ue({baseUrl:n.baseUrl}),t={onRequest:n.onRequest,onResponse:n.onResponse,onError:n.onError||fe};return e.use(t),e};class G extends Error{constructor(){super("This connection request expired. Preparing a new request."),this.name="ConnectionRequestExpiredError"}}class $ extends Error{constructor(){super("This connection attempt is no longer available."),this.name="ConnectionAttemptUnavailableError"}}const we="/backend/widget/v5/chat/stream",je="/backend/widget/v5/chat/{sessionId}/stream",V=(n,e,t)=>`${n.replace(/\/$/,"")}${t?e.replace("{sessionId}",encodeURIComponent(t)):e}`;class H{constructor({config:e}){var r,l;this.userToken=null,this.constructClientOptions=s=>{const a=this.config.apiUrl||"https://api.open.cx",i={"X-Bot-Token":this.config.token,"Content-Type":"application/json",Accept:"application/json",Authorization:s?`Bearer ${s}`:void 0};return{baseUrl:a,headers:i}},this.createOpenAPIClient=({baseUrl:s,headers:a})=>ye({baseUrl:s,onRequest:({request:i})=>{Object.entries(a).forEach(([c,d])=>{d&&i.headers.set(c,d)})}}),this.listApprovalPreferences=async()=>{const{baseUrl:s,headers:a}=this.getStreamAuthContext(),i=await fetch(`${s}/backend/widget/v5/connections/approval-preferences`,{headers:a});if(!i.ok)throw new Error("Could not load permissions.");return ve.parse(await i.json())},this.revokeApprovalPreference=async(s,a)=>{const{baseUrl:i,headers:c}=this.getStreamAuthContext();if(!(await fetch(`${i}/backend/widget/v5/connections/${encodeURIComponent(s)}/approval-preferences/${encodeURIComponent(a)}`,{method:"DELETE",headers:c})).ok)throw new Error("Could not reset permission.")},this.listElicitations=async(s,a)=>{const{baseUrl:i,headers:c}=this.getStreamAuthContext(),d=await fetch(`${i}/backend/widget/v5/connections/elicitation/${encodeURIComponent(s)}`,{headers:c,signal:a});if(!d.ok)throw new Error("Could not load the request.");return be.parse(await d.json())},this.answerElicitation=async(s,a,i)=>{const{baseUrl:c,headers:d}=this.getStreamAuthContext(),_=await fetch(`${c}/backend/widget/v5/connections/elicitation/${encodeURIComponent(s)}/${encodeURIComponent(a)}`,{method:"POST",headers:{...d,"Content-Type":"application/json"},body:JSON.stringify(i)});if(!_.ok)throw new Error(_.status===400?"Check your answers and try again.":"This request has ended. Ask the agent to try again.")},this.listConnections=async s=>{const{data:a,error:i}=await this.client.GET("/backend/widget/v5/connections",{signal:s});if(i||!a)throw new Error("Could not load connections. Sign in and try again.");return a},this.startConnection=async(s,a,i)=>{const{data:c,error:d,response:_}=await this.client.POST("/backend/widget/v5/connections/{serverId}/start",{params:{path:{serverId:s}},body:{request_id:a},signal:i});if(_.status===410)throw new G;if(_.status===404)throw new Error("This connection request is no longer available.");if(d||!c)throw new Error("Could not start this connection. Please try again.");return c},this.getConnectionAttempt=async(s,a,i)=>{const{data:c,error:d,response:_}=await this.client.GET("/backend/widget/v5/connections/{serverId}/attempts/{attemptId}",{params:{path:{serverId:s,attemptId:a}},signal:i});if([401,403,404].includes(_.status))throw new $;if(d||!c)throw new Error(`Could not check the connection (${_.status}).`);return c.status},this.disconnectConnection=async s=>{const{error:a}=await this.client.DELETE("/backend/widget/v5/connections/{serverId}",{params:{path:{serverId:s}}});if(a)throw new Error("Could not disconnect. Please try again.")},this.setAuthToken=s=>{this.userToken=s;const{baseUrl:a,headers:i}=this.constructClientOptions(s);this.client=this.createOpenAPIClient({baseUrl:a,headers:i})},this.getStreamAuthContext=()=>{const{baseUrl:s,headers:a}=this.constructClientOptions(this.userToken),i={};for(const[c,d]of Object.entries(a))typeof d=="string"&&(["content-type","accept"].includes(c.toLowerCase())||(i[c]=d));return{baseUrl:s,headers:i}},this.getStreamTransportOptions=()=>{const{baseUrl:s,headers:a}=this.getStreamAuthContext();return{api:V(s,we),reconnectApi:i=>V(s,je,i),headers:a}},this.stopStream=async s=>{const{response:a}=await this.client.POST("/backend/widget/v5/chat/{sessionId}/stop",{params:{path:{sessionId:s}}});if(!a.ok)throw new Error(`Failed to stop stream: ${a.status}`)},this.sendPageReply=async(s,a)=>{try{await this.client.POST("/backend/widget/v5/chat/{sessionId}/page-reply",{params:{path:{sessionId:s}},body:a})}catch{}},this.getAgentTurnMessages=async(s,a)=>{const{data:i,response:c}=await this.client.GET("/backend/widget/v5/chat/{sessionId}/messages",{params:{path:{sessionId:s},query:{toolActivity:a==null?void 0:a.toolActivity,reasoning:(a==null?void 0:a.reasoning)===void 0?void 0:a.reasoning?"true":"false"}}});return i?{...i,handled_connection_request_ids:i.handled_connection_request_ids??[]}:(k.warn("agent turn messages fetch failed",c.status),null)},this.createDictationSession=async({language:s})=>{const{data:a,response:i}=await this.client.POST("/backend/widget/v5/dictation/sessions",{body:s?{language:s}:{}});if(!a)throw new Error(`Failed to start dictation: ${i.status}`);return a},this.getExternalWidgetConfig=async()=>await this.client.GET("/backend/widget/v2/config",{params:{header:{"x-bot-token":this.config.token}}}),this.sendMessage=async(s,a)=>await this.client.POST("/backend/widget/v2/chat/send",{body:s,signal:a}),this.createUnverifiedContact=async s=>await this.client.POST("/backend/widget/v2/contact/create-unverified",{params:{header:{"x-bot-token":this.config.token}},body:s}),this.createSession=async(s,a)=>await this.client.POST("/backend/widget/v2/create-session",{body:s,signal:a}),this.pollSessionAndHistory=async({sessionId:s,abortSignal:a})=>await this.client.GET("/backend/widget/v2/poll/{sessionId}",{params:{path:{sessionId:s}},signal:a}),this.getSessions=async({cursor:s,filters:a,abortSignal:i})=>await this.client.GET("/backend/widget/v2/sessions",{params:{query:{offset:s,filters:JSON.stringify(a)}},signal:i}),this.uploadFile=async({file:s,abortSignal:a,onProgress:i})=>new Promise((c,d)=>{var f;const _=new FormData;_.append("file",s);const p=new XMLHttpRequest;if(a&&(a.addEventListener("abort",()=>{p.abort(),d(new DOMException("Aborted","AbortError"))}),a.aborted)){d(new DOMException("Aborted","AbortError"));return}p.upload.addEventListener("progress",b=>{if(b.lengthComputable&&i){const w=Math.round(b.loaded/b.total*100);i(w)}}),p.addEventListener("load",()=>{if(p.status>=200&&p.status<300)try{const b=JSON.parse(p.responseText);c(b)}catch(b){d(new Error(`Failed to parse response: ${b}`))}else d(new Error(`Upload failed with status: ${p.status}`))}),p.addEventListener("error",()=>{d(new Error("Network error occurred"))}),p.addEventListener("timeout",()=>{d(new Error("Upload timed out"))});const{baseUrl:u}=this.constructClientOptions(this.userToken),g=`${u}/backend/widget/v2/upload`;p.open("POST",g),p.setRequestHeader("X-Bot-Token",this.config.token),this.userToken??((f=this.config.user)==null?void 0:f.token)?p.setRequestHeader("Authorization",`Bearer ${this.userToken}`):k.error("user token not set"),p.send(_)}),this.vote=async s=>await this.client.POST("/backend/widget/v2/chat/vote",{body:s}),this.resolveSession=async(s,a)=>await this.client.POST("/backend/widget/v2/session/resolve",{body:s,signal:a}),this.createStateCheckpoint=async s=>await this.client.POST("/backend/widget/v2/checkpoint",{body:s}),this.submitCsat=async s=>await this.client.POST("/backend/widget/v2/submit-csat",{body:s}),this.config=e,this.userToken=((r=e.user)==null?void 0:r.token)||null;const{baseUrl:t,headers:o}=this.constructClientOptions((l=e.user)==null?void 0:l.token);this.client=this.createOpenAPIClient({baseUrl:t,headers:o})}}function J(n,e){k.error(`missing case for ${n} in ${e}`)}class z{constructor(e){this.subscribers=new Set,this.get=()=>this.state,this.set=t=>{me(this.state,t)||(this.state=t,this.notifySubscribers(t))},this.setPartial=t=>{if(t==null)return;const o={...this.state,...t};this.set(o)},this.reset=()=>{this.set(this.initialState)},this.notifySubscribers=t=>{Array.from(this.subscribers).forEach(r=>{try{r(t)}catch(l){k.error("state subscriber threw",l)}})},this.subscribe=t=>(this.subscribers.add(t),()=>{this.subscribers.delete(t)}),this.state=e,this.initialState=e}}class Y{constructor(){this.state=new z({isPolling:!1,isError:!1}),this.abortController=new AbortController,this.reset=()=>{var e;this.abortController.abort("Resetting poller"),(e=this.stopPolling)==null||e.call(this),this.stopPolling=null},this.stopPolling=null,this.startPolling=(e,t)=>{if(this.stopPolling)return;const o=[],r=async()=>{this.abortController=new AbortController,this.state.setPartial({isPolling:!0});try{await e(this.abortController.signal)}catch(l){if(this.abortController.signal.aborted)return;k.error("failed to poll",l),this.state.setPartial({isError:!0})}finally{this.state.setPartial({isPolling:!1})}this.abortController.signal.aborted||o.push(setTimeout(r,t))};r(),this.stopPolling=()=>{o.forEach(clearTimeout),this.state.reset()}}}}function Q(n){try{const e=n();return e instanceof Promise?e.then(t=>({data:t})).catch(t=>({error:t})):{data:e}}catch(e){return{error:e}}}class ze{constructor({api:e,config:t,sessionCtx:o,messageCtx:r,sessionPollingIntervalSeconds:l}){this.poller=new Y,this.fetchSessionAndFullHistoryAbortController=new AbortController,this.reconcileAbortController=new AbortController,this.subscriptions=[],this.reconcilingSessionId=null,this.registerPolling=()=>{this.subscriptions.push(this.sessionCtx.sessionState.subscribe(({session:s})=>{s!=null&&s.id?this.poller.startPolling(async a=>{this.fetchSessionAndHistory({sessionId:s.id,abortSignal:a})},this.sessionPollingIntervalSeconds*1e3):this.poller.reset()})),this.subscriptions.push(this.sessionCtx.sessionState.subscribe(({session:s})=>{if(s!=null&&s.id&&!s.isOpened)try{this.fetchSessionAndFullHistoryAbortController=new AbortController,this.fetchSessionAndHistory({sessionId:s.id,abortSignal:this.fetchSessionAndFullHistoryAbortController.signal})}catch(a){this.fetchSessionAndFullHistoryAbortController.signal.aborted||k.error("failed to fetch session and full history",a)}else this.fetchSessionAndFullHistoryAbortController.abort()})),this.subscriptions.push(this.sessionCtx.sessionState.subscribe(({session:s})=>{this.reconcilingSessionId!==null&&(s==null?void 0:s.id)!==this.reconcilingSessionId&&this.reconcileAbortController.abort()}))},this.dispose=()=>{this.poller.reset(),this.fetchSessionAndFullHistoryAbortController.abort(),this.reconcileAbortController.abort(),this.reconcilingSessionId=null,this.subscriptions.forEach(s=>s()),this.subscriptions=[]},this.reconcileAfterStream=async s=>{this.reconcileAbortController.abort(),this.reconcileAbortController=new AbortController;const{signal:a}=this.reconcileAbortController;this.reconcilingSessionId=s;try{await this.fetchSessionAndHistory({sessionId:s,abortSignal:a})}catch(i){if(!a.aborted)throw i}finally{this.reconcilingSessionId===s&&(this.reconcilingSessionId=null)}},this.fetchSessionAndHistory=async({sessionId:s,abortSignal:a})=>{const i=this.messageCtx.state.get().messages.length===0;i&&this.messageCtx.state.setPartial({isInitialFetchLoading:!0});const{data:c}=await this.api.pollSessionAndHistory({sessionId:s,abortSignal:a});if(c!=null&&c.session&&(this.sessionCtx.sessionState.setPartial({session:c.session}),this.sessionCtx.setSessions([c.session])),c!=null&&c.history&&c.history.length>0){const d=this.messageCtx.state.get().messages,_=c.history.map(this.mapHistoryToMessage).filter(p=>p!==null).filter(p=>!d.some(u=>u.id===p.id));if(_.length>0)if(this.messageCtx.state.setPartial({messages:[...d,..._]}),i)this.messageCtx.markAsDispatchedToOnMessageReceivedHook(_.map(p=>p.id));else for(const p of _)this.messageCtx.dispatchToOnMessageReceivedHook(p)}this.messageCtx.state.get().isInitialFetchLoading&&this.messageCtx.state.setPartial({isInitialFetchLoading:!1})},this.mapHistoryToMessage=s=>{var i;const a={id:s.publicId,timestamp:s.sentAt||"",attachments:s.attachments||void 0};if(s.sender.kind==="user")return{...a,type:"USER",content:s.content.text||"",markedElements:s.pickedElements};if(s.sender.kind==="agent")return{...a,type:"AGENT",component:"agent_message",data:{message:s.content.text||""},agent:{name:s.sender.name||"",avatarUrl:s.sender.avatar||null,avatar:s.sender.avatar||null,id:null,isAi:!1}};if(s.sender.kind==="ai"){const c=s.actionCalls&&s.actionCalls.length>0?s.actionCalls[s.actionCalls.length-1]:void 0;return{...a,type:"AI",component:"bot_message",agent:{id:null,name:((i=this.config.bot)==null?void 0:i.name)||"",isAi:!0,avatarUrl:null,avatar:null},data:{message:s.content.text||"",action:c?{name:c.actionName,data:this.extractActionResult(c)}:void 0}}}if(s.sender.kind==="system"){const c=this.constructSystemMessage(s);return c===null?null:{...c}}return null},this.constructSystemMessage=s=>{if(!s||!s.systemMessagePayload)return null;switch(s.systemMessagePayload.type){case"state_checkpoint":return{id:s.publicId,type:"SYSTEM",subtype:"state_checkpoint",data:{payload:s.systemMessagePayload.payload},timestamp:s.sentAt||"",attachments:void 0};case"csat_requested":return{id:s.publicId,type:"SYSTEM",subtype:"csat_requested",data:{payload:void 0},timestamp:s.sentAt||"",attachments:void 0};case"csat_submitted":return{id:s.publicId,type:"SYSTEM",subtype:"csat_submitted",data:{payload:{score:s.systemMessagePayload.payload.score??void 0,feedback:s.systemMessagePayload.payload.feedback??void 0}},timestamp:s.sentAt||"",attachments:void 0};case"none":return null;default:return J(s.systemMessagePayload,this.constructSystemMessage.name),null}},this.extractActionResult=s=>{const a=s.result;if(a===null||typeof a!="object")return a;if("responseBodyText"in a&&typeof a.responseBodyText=="string"){const i=a.responseBodyText,c=Q(()=>JSON.parse(i)).data;if(c)return c}return s.result},this.api=e,this.config=t,this.sessionCtx=o,this.messageCtx=r,this.sessionPollingIntervalSeconds=l,this.registerPolling()}}class Se{constructor({config:e,api:t,storageCtx:o}){var r;this.shouldCollectData=()=>{var l;return!!(!((l=this.state.get().contact)!=null&&l.token)&&this.config.collectUserData)},this.autoCreateUnverifiedUserIfNotExists=async()=>{var l,s,a,i,c,d,_,p,u,m,g,v,f,b;if(!((l=this.config.user)!=null&&l.token)){if(this.config.collectUserData&&!((a=(s=this.config.user)==null?void 0:s.data)!=null&&a.email)){if((i=this.config.extraDataCollectionFields)!=null&&i.length)return;const w=await((c=this.storageCtx)==null?void 0:c.getContactToken());w&&await this.setUnverifiedContact(w);return}if(!((_=(d=this.config.user)==null?void 0:d.data)!=null&&_.email)){const w=await((p=this.storageCtx)==null?void 0:p.getContactToken());if(w){await this.setUnverifiedContact(w);return}}await this.createUnverifiedContact({email:(m=(u=this.config.user)==null?void 0:u.data)==null?void 0:m.email,non_verified_name:(v=(g=this.config.user)==null?void 0:g.data)==null?void 0:v.name,non_verified_custom_data:(b=(f=this.config.user)==null?void 0:f.data)==null?void 0:b.customData})}},this.createUnverifiedContact=async(l,s)=>{this.state.setPartial({extraCollectedData:s});try{this.state.setPartial({isCreatingUnverifiedContact:!0,isErrorCreatingUnverifiedContact:!1});const{data:a}=await this.api.createUnverifiedContact(l);a!=null&&a.token?await this.setUnverifiedContact(a.token):this.state.setPartial({isErrorCreatingUnverifiedContact:!0})}catch(a){this.state.setPartial({isErrorCreatingUnverifiedContact:!0}),k.error("failed to create an unverified contact",{_e:a instanceof Error?a.message:String(a)})}finally{this.state.setPartial({isCreatingUnverifiedContact:!1})}},this.recoverFromStaleToken=async()=>{var l,s,a,i,c,d,_,p,u,m;if((l=this.config.user)!=null&&l.token)return!1;this.api.setAuthToken(""),this.state.setPartial({contact:null});try{await((s=this.storageCtx)==null?void 0:s.clearContactToken()),await((a=this.storageCtx)==null?void 0:a.clearActiveSessionId())}catch(g){k.warn("failed to clear a stale contact token",{error:g instanceof Error?g.message:String(g)})}return await this.createUnverifiedContact({email:(c=(i=this.config.user)==null?void 0:i.data)==null?void 0:c.email,non_verified_name:(_=(d=this.config.user)==null?void 0:d.data)==null?void 0:_.name,non_verified_custom_data:(u=(p=this.config.user)==null?void 0:p.data)==null?void 0:u.customData}),!!((m=this.state.get().contact)!=null&&m.token)},this.setUnverifiedContact=async l=>{var i,c,d,_;const s=await((i=this.storageCtx)==null?void 0:i.getExternalContactId()),a=((c=this.config.user)==null?void 0:c.externalId)||s||K.v4();this.api.setAuthToken(l),await((d=this.storageCtx)==null?void 0:d.setContactToken(l)),await((_=this.storageCtx)==null?void 0:_.setExternalContactId(a)),this.state.setPartial({contact:{token:l,externalId:a}})},this.config=e,this.storageCtx=o,this.api=t,this.state=new z({contact:(r=e.user)!=null&&r.token?{token:e.user.token,externalId:e.user.externalId}:null,extraCollectedData:void 0,isCreatingUnverifiedContact:!1,isErrorCreatingUnverifiedContact:!1}),this.autoCreateUnverifiedUserIfNotExists()}}class Ce{constructor(e){this.api=e,this.state=new z([]),this.controllers=new Map,this.appendFiles=t=>{const o=t.map(r=>({file:r,id:K.v4(),status:"pending",progress:0}));this.state.set([...this.state.get(),...o]),o.forEach(r=>void this.upload(r))},this.cancel=t=>{var o;(o=this.controllers.get(t))==null||o.abort(),this.controllers.delete(t),this.state.set(this.state.get().filter(r=>r.id!==t))},this.reset=()=>{this.controllers.forEach(t=>t.abort()),this.controllers.clear(),this.state.reset()}}update(e,t){this.state.set(this.state.get().map(o=>o.id===e?{...o,...t}:o))}async upload(e){const t=new AbortController;this.controllers.set(e.id,t),this.update(e.id,{status:"uploading"});try{const o=await this.api.uploadFile({file:e.file,abortSignal:t.signal,onProgress:r=>this.update(e.id,{progress:r})});this.update(e.id,{status:"success",fileUrl:o.fileUrl,progress:100})}catch(o){t.signal.aborted||this.update(e.id,{status:"error",progress:0,error:o instanceof Error?o.message:"Upload failed"})}finally{this.controllers.delete(e.id)}}}function C(){return K.v4()}class xe{constructor({api:e,sessionCtx:t,messageCtx:o}){this.submitCsat=async r=>{var c;const l=(c=this.sessionCtx.sessionState.get().session)==null?void 0:c.id;if(!l)return{data:null,error:"No session id found"};const s=C();this.messageCtx.state.setPartial({messages:[...this.messageCtx.state.get().messages,{id:s,type:"SYSTEM",subtype:"csat_submitted",timestamp:new Date().toISOString(),data:{payload:{score:r.score,feedback:r.feedback}}}]});const{data:a,error:i}=await this.api.submitCsat({...r,system_message_uuid:s,session_id:l});return{data:a,error:i}},this.api=e,this.sessionCtx=t,this.messageCtx=o}}const qe=[{action:"newparagraph",phrases:{en:["new paragraph"],es:["nuevo párrafo","nuevo parrafo"],fr:["nouveau paragraphe"],de:["neuer absatz"],pt:["novo parágrafo","novo paragrafo"],it:["nuovo paragrafo"]}},{action:"newline",phrases:{en:["new line","newline"],es:["nueva línea","nueva linea"],fr:["nouvelle ligne","à la ligne","a la ligne"],de:["neue zeile"],pt:["nova linha"],it:["nuova riga"]}},{action:"bullet",phrases:{en:["bullet point","new bullet","next bullet","bullet list","list item","next item","new item"],es:["nuevo punto","nueva viñeta","nueva vineta"],fr:["nouvelle puce"],de:["neuer punkt","aufzählungspunkt"],pt:["novo item","novo marcador"],it:["nuovo punto","nuovo elenco"]}},{action:"scratch",phrases:{en:["scratch that","delete that"],es:["bórralo","borra eso"],fr:["efface ça","efface ca"],de:["lösch das","losch das"],pt:["apaga isso"],it:["cancella"]}},{action:"stop",phrases:{en:["stop dictation","stop dictating","stop listening"],es:["detener dictado"],fr:["arrête la dictée","arrete la dictee"],de:["diktat beenden"],pt:["parar ditado"],it:["stop dettatura"]}},{action:"send",phrases:{en:["send message","send it"],es:["enviar mensaje"],fr:["envoie le message"],de:["nachricht senden"],pt:["enviar mensagem"],it:["invia messaggio"]}}],Ee=["en","es","fr","de","pt","it"];function Ae(n){return Ee.includes(n)}function Pe(n){return n.replace(/[.*+?^${}()|[\]\\]/g,"\\$&")}function Te(n){const e=qe.flatMap(r=>n.flatMap(l=>r.phrases[l].map(s=>({phrase:s,action:r.action})))),t=e.map(r=>Pe(r.phrase)).sort((r,l)=>l.length-r.length).join("|"),o=String.raw`(?<=^\s{0,3}|[.!?\n]\s{0,3})`;return{regex:new RegExp(`${o}(${t})`+String.raw`([.,!?;:])(?=\s|$)`,"giu"),finalRegex:new RegExp(`${o}(${t})`+String.raw`([.,!?;:]?)(?=\s|$)`,"giu"),phraseToAction:new Map(e.map(r=>[r.phrase.toLowerCase(),r.action])),longestPhrase:Math.max(...e.map(r=>r.phrase.length))}}const W=new Map;function I(n){const e=n&&Ae(n)&&n!=="en"?n:null,t=e??"en";let o=W.get(t);return o||(o=Te(e?["en",e]:["en"]),W.set(t,o)),o}function Ie(n){const e=n.replace(/\s+$/,"");if(!e)return"";const t=e.replace(/[.!?]+$/,"");let o=-1;for(let r=t.length-1;r>=0;r--){const l=t[r];if(l==="."||l==="!"||l==="?"||l===`
-`){o=r+1;break}}return o===-1?"":`${t.slice(0,o)} `.replace(/\n $/,`
-`)}const Me=new RegExp(String.raw`(^- |\n(?:- )?)(\p{Ll})`,"gu");function De(n){return n.replace(Me,(e,t,o)=>t+o.toUpperCase())}function Ne(n){return n.length<=3&&/^\s*$/.test(n)?!0:/[.!?\n]\s{0,3}$/.test(n.slice(-6))}class q{static process(e,t){const o=I(t==null?void 0:t.language),r=t!=null&&t.final?"":q.commandPrefixTail(e,t==null?void 0:t.language),l=e.slice(0,e.length-r.length),s=t!=null&&t.final?o.finalRegex:o.regex;let a="",i=null,c=0;for(const _ of Array.from(l.matchAll(s))){const[,p=""]=_,u=o.phraseToAction.get(p.toLowerCase());if(u)if(a+=l.slice(c,_.index),c=_.index+_[0].length,u==="newline")a=`${a.replace(/[ \t]+$/,"")}
-`;else if(u==="newparagraph")a=`${a.replace(/[ \t]+$/,"")}
+"use strict";Object.defineProperty(exports,Symbol.toStringTag,{value:"Module"});const m=require("zod"),de=require("openapi-fetch"),ue=require("lodash.isequal"),K=require("uuid"),me=i=>i.type==="data-keepalive",he=i=>i.type==="data-turn-steered",O=m.z.object({const:m.z.string(),title:m.z.string().optional()}),ge=m.z.object({type:m.z.enum(["string","number","integer","boolean","array"]),title:m.z.string().optional(),description:m.z.string().optional(),default:m.z.union([m.z.string(),m.z.number(),m.z.boolean(),m.z.array(m.z.string())]).optional(),enum:m.z.array(m.z.string()).optional(),oneOf:m.z.array(O).optional(),items:m.z.object({enum:m.z.array(m.z.string()).optional(),anyOf:m.z.array(O).optional()}).optional(),minItems:m.z.number().int().nonnegative().optional(),maxItems:m.z.number().int().nonnegative().optional(),minimum:m.z.number().optional(),maximum:m.z.number().optional(),minLength:m.z.number().optional(),maxLength:m.z.number().optional(),format:m.z.string().optional()}),ke=m.z.array(m.z.object({id:m.z.string(),serverId:m.z.string(),serverName:m.z.string(),expiresAt:m.z.number(),approvalKey:m.z.string().optional(),form:m.z.object({message:m.z.string(),requestedSchema:m.z.object({properties:m.z.record(m.z.string(),ge),required:m.z.array(m.z.string()).optional()})})})),be=m.z.array(m.z.object({key:m.z.string(),serverId:m.z.string(),serverName:m.z.string(),message:m.z.string(),toolName:m.z.string()})),U="[opencx]",g={warn:(i,...e)=>{console.warn(`${U} ${i}`,...e)},error:(i,...e)=>{console.error(`${U} ${i}`,...e)}},ve=i=>{g.error("request failed",i.error)},fe=i=>{const e=de({baseUrl:i.baseUrl}),a={onRequest:i.onRequest,onResponse:i.onResponse,onError:i.onError||ve};return e.use(a),e};class W extends Error{constructor(){super("This connection request expired. Preparing a new request."),this.name="ConnectionRequestExpiredError"}}class Z extends Error{constructor(){super("This connection attempt is no longer available."),this.name="ConnectionAttemptUnavailableError"}}const ye="/backend/widget/v5/chat/stream",we="/backend/widget/v5/chat/{sessionId}/stream",B=(i,e,a)=>`${i.replace(/\/$/,"")}${a?e.replace("{sessionId}",encodeURIComponent(a)):e}`;class V{constructor({config:e}){var r,l;this.userToken=null,this.constructClientOptions=s=>{const t=this.config.apiUrl||"https://api.open.cx",n={"X-Bot-Token":this.config.token,"Content-Type":"application/json",Accept:"application/json",Authorization:s?`Bearer ${s}`:void 0};return{baseUrl:t,headers:n}},this.createOpenAPIClient=({baseUrl:s,headers:t})=>fe({baseUrl:s,onRequest:({request:n})=>{Object.entries(t).forEach(([c,d])=>{d&&n.headers.set(c,d)})}}),this.listApprovalPreferences=async()=>{const{baseUrl:s,headers:t}=this.getStreamAuthContext(),n=await fetch(`${s}/backend/widget/v5/connections/approval-preferences`,{headers:t});if(!n.ok)throw new Error("Could not load permissions.");return be.parse(await n.json())},this.revokeApprovalPreference=async(s,t)=>{const{baseUrl:n,headers:c}=this.getStreamAuthContext();if(!(await fetch(`${n}/backend/widget/v5/connections/${encodeURIComponent(s)}/approval-preferences/${encodeURIComponent(t)}`,{method:"DELETE",headers:c})).ok)throw new Error("Could not reset permission.")},this.listElicitations=async(s,t)=>{const{baseUrl:n,headers:c}=this.getStreamAuthContext(),d=await fetch(`${n}/backend/widget/v5/connections/elicitation/${encodeURIComponent(s)}`,{headers:c,signal:t});if(!d.ok)throw new Error("Could not load the request.");return ke.parse(await d.json())},this.answerElicitation=async(s,t,n)=>{const{baseUrl:c,headers:d}=this.getStreamAuthContext(),_=await fetch(`${c}/backend/widget/v5/connections/elicitation/${encodeURIComponent(s)}/${encodeURIComponent(t)}`,{method:"POST",headers:{...d,"Content-Type":"application/json"},body:JSON.stringify(n)});if(!_.ok)throw new Error(_.status===400?"Check your answers and try again.":"This request has ended. Ask the agent to try again.")},this.listConnections=async s=>{const{data:t,error:n}=await this.client.GET("/backend/widget/v5/connections",{signal:s});if(n||!t)throw new Error("Could not load connections. Sign in and try again.");return t},this.startConnection=async(s,t,n)=>{const{data:c,error:d,response:_}=await this.client.POST("/backend/widget/v5/connections/{serverId}/start",{params:{path:{serverId:s}},body:{request_id:t},signal:n});if(_.status===410)throw new W;if(_.status===404)throw new Error("This connection request is no longer available.");if(d||!c)throw new Error("Could not start this connection. Please try again.");return c},this.getConnectionAttempt=async(s,t,n)=>{const{data:c,error:d,response:_}=await this.client.GET("/backend/widget/v5/connections/{serverId}/attempts/{attemptId}",{params:{path:{serverId:s,attemptId:t}},signal:n});if([401,403,404].includes(_.status))throw new Z;if(d||!c)throw new Error(`Could not check the connection (${_.status}).`);return c.status},this.disconnectConnection=async s=>{const{error:t}=await this.client.DELETE("/backend/widget/v5/connections/{serverId}",{params:{path:{serverId:s}}});if(t)throw new Error("Could not disconnect. Please try again.")},this.setAuthToken=s=>{this.userToken=s;const{baseUrl:t,headers:n}=this.constructClientOptions(s);this.client=this.createOpenAPIClient({baseUrl:t,headers:n})},this.getStreamAuthContext=()=>{const{baseUrl:s,headers:t}=this.constructClientOptions(this.userToken),n={};for(const[c,d]of Object.entries(t))typeof d=="string"&&(["content-type","accept"].includes(c.toLowerCase())||(n[c]=d));return{baseUrl:s,headers:n}},this.getStreamTransportOptions=()=>{const{baseUrl:s,headers:t}=this.getStreamAuthContext();return{api:B(s,ye),reconnectApi:n=>B(s,we,n),headers:t}},this.stopStream=async s=>{const{response:t}=await this.client.POST("/backend/widget/v5/chat/{sessionId}/stop",{params:{path:{sessionId:s}}});if(!t.ok)throw new Error(`Failed to stop stream: ${t.status}`)},this.sendPageReply=async(s,t)=>{try{await this.client.POST("/backend/widget/v5/chat/{sessionId}/page-reply",{params:{path:{sessionId:s}},body:t})}catch{}},this.getAgentTurnMessages=async(s,t)=>{const{data:n,response:c}=await this.client.GET("/backend/widget/v5/chat/{sessionId}/messages",{params:{path:{sessionId:s},query:{toolActivity:t==null?void 0:t.toolActivity,reasoning:(t==null?void 0:t.reasoning)===void 0?void 0:t.reasoning?"true":"false"}}});return n?{...n,handled_connection_request_ids:n.handled_connection_request_ids??[]}:(g.warn("agent turn messages fetch failed",c.status),null)},this.createDictationSession=async({language:s})=>{const{data:t,response:n}=await this.client.POST("/backend/widget/v5/dictation/sessions",{body:s?{language:s}:{}});if(!t)throw new Error(`Failed to start dictation: ${n.status}`);return t},this.getExternalWidgetConfig=async()=>await this.client.GET("/backend/widget/v2/config",{params:{header:{"x-bot-token":this.config.token}}}),this.sendMessage=async(s,t)=>await this.client.POST("/backend/widget/v2/chat/send",{body:s,signal:t}),this.createUnverifiedContact=async s=>await this.client.POST("/backend/widget/v2/contact/create-unverified",{params:{header:{"x-bot-token":this.config.token}},body:s}),this.createSession=async(s,t)=>await this.client.POST("/backend/widget/v2/create-session",{body:s,signal:t}),this.pollSessionAndHistory=async({sessionId:s,abortSignal:t})=>await this.client.GET("/backend/widget/v2/poll/{sessionId}",{params:{path:{sessionId:s}},signal:t}),this.getSessions=async({cursor:s,filters:t,abortSignal:n})=>await this.client.GET("/backend/widget/v2/sessions",{params:{query:{offset:s,filters:JSON.stringify(t)}},signal:n}),this.uploadFile=async({file:s,abortSignal:t,onProgress:n})=>new Promise((c,d)=>{var f;const _=new FormData;_.append("file",s);const p=new XMLHttpRequest;if(t&&(t.addEventListener("abort",()=>{p.abort(),d(new DOMException("Aborted","AbortError"))}),t.aborted)){d(new DOMException("Aborted","AbortError"));return}p.upload.addEventListener("progress",b=>{if(b.lengthComputable&&n){const y=Math.round(b.loaded/b.total*100);n(y)}}),p.addEventListener("load",()=>{if(p.status>=200&&p.status<300)try{const b=JSON.parse(p.responseText);c(b)}catch(b){d(new Error(`Failed to parse response: ${b}`))}else d(new Error(`Upload failed with status: ${p.status}`))}),p.addEventListener("error",()=>{d(new Error("Network error occurred"))}),p.addEventListener("timeout",()=>{d(new Error("Upload timed out"))});const{baseUrl:u}=this.constructClientOptions(this.userToken),k=`${u}/backend/widget/v2/upload`;p.open("POST",k),p.setRequestHeader("X-Bot-Token",this.config.token),this.userToken??((f=this.config.user)==null?void 0:f.token)?p.setRequestHeader("Authorization",`Bearer ${this.userToken}`):g.error("user token not set"),p.send(_)}),this.vote=async s=>await this.client.POST("/backend/widget/v2/chat/vote",{body:s}),this.resolveSession=async(s,t)=>await this.client.POST("/backend/widget/v2/session/resolve",{body:s,signal:t}),this.createStateCheckpoint=async s=>await this.client.POST("/backend/widget/v2/checkpoint",{body:s}),this.submitCsat=async s=>await this.client.POST("/backend/widget/v2/submit-csat",{body:s}),this.config=e,this.userToken=((r=e.user)==null?void 0:r.token)||null;const{baseUrl:a,headers:o}=this.constructClientOptions((l=e.user)==null?void 0:l.token);this.client=this.createOpenAPIClient({baseUrl:a,headers:o})}}function $(i,e){g.error(`missing case for ${i} in ${e}`)}class z{constructor(e){this.subscribers=new Set,this.get=()=>this.state,this.set=a=>{ue(this.state,a)||(this.state=a,this.notifySubscribers(a))},this.setPartial=a=>{if(a==null)return;const o={...this.state,...a};this.set(o)},this.reset=()=>{this.set(this.initialState)},this.notifySubscribers=a=>{Array.from(this.subscribers).forEach(r=>{try{r(a)}catch(l){g.error("state subscriber threw",l)}})},this.subscribe=a=>(this.subscribers.add(a),()=>{this.subscribers.delete(a)}),this.state=e,this.initialState=e}}class J{constructor(){this.state=new z({isPolling:!1,isError:!1}),this.abortController=new AbortController,this.reset=()=>{var e;this.abortController.abort("Resetting poller"),(e=this.stopPolling)==null||e.call(this),this.stopPolling=null},this.stopPolling=null,this.startPolling=(e,a)=>{if(this.stopPolling)return;const o=[],r=async()=>{this.abortController=new AbortController,this.state.setPartial({isPolling:!0});try{await e(this.abortController.signal)}catch(l){if(this.abortController.signal.aborted)return;g.error("failed to poll",l),this.state.setPartial({isError:!0})}finally{this.state.setPartial({isPolling:!1})}this.abortController.signal.aborted||o.push(setTimeout(r,a))};r(),this.stopPolling=()=>{o.forEach(clearTimeout),this.state.reset()}}}}function Y(i){try{const e=i();return e instanceof Promise?e.then(a=>({data:a})).catch(a=>({error:a})):{data:e}}catch(e){return{error:e}}}class je{constructor({api:e,config:a,sessionCtx:o,messageCtx:r,sessionPollingIntervalSeconds:l}){this.poller=new J,this.fetchSessionAndFullHistoryAbortController=new AbortController,this.reconcileAbortController=new AbortController,this.subscriptions=[],this.reconcilingSessionId=null,this.registerPolling=()=>{this.subscriptions.push(this.sessionCtx.sessionState.subscribe(({session:s})=>{s!=null&&s.id?this.poller.startPolling(async t=>{this.fetchSessionAndHistory({sessionId:s.id,abortSignal:t})},this.sessionPollingIntervalSeconds*1e3):this.poller.reset()})),this.subscriptions.push(this.sessionCtx.sessionState.subscribe(({session:s})=>{if(s!=null&&s.id&&!s.isOpened)try{this.fetchSessionAndFullHistoryAbortController=new AbortController,this.fetchSessionAndHistory({sessionId:s.id,abortSignal:this.fetchSessionAndFullHistoryAbortController.signal})}catch(t){this.fetchSessionAndFullHistoryAbortController.signal.aborted||g.error("failed to fetch session and full history",t)}else this.fetchSessionAndFullHistoryAbortController.abort()})),this.subscriptions.push(this.sessionCtx.sessionState.subscribe(({session:s})=>{this.reconcilingSessionId!==null&&(s==null?void 0:s.id)!==this.reconcilingSessionId&&this.reconcileAbortController.abort()}))},this.dispose=()=>{this.poller.reset(),this.fetchSessionAndFullHistoryAbortController.abort(),this.reconcileAbortController.abort(),this.reconcilingSessionId=null,this.subscriptions.forEach(s=>s()),this.subscriptions=[]},this.reconcileAfterStream=async s=>{this.reconcileAbortController.abort(),this.reconcileAbortController=new AbortController;const{signal:t}=this.reconcileAbortController;this.reconcilingSessionId=s;try{await this.fetchSessionAndHistory({sessionId:s,abortSignal:t})}catch(n){if(!t.aborted)throw n}finally{this.reconcilingSessionId===s&&(this.reconcilingSessionId=null)}},this.fetchSessionAndHistory=async({sessionId:s,abortSignal:t})=>{const n=this.messageCtx.state.get().messages.length===0;n&&this.messageCtx.state.setPartial({isInitialFetchLoading:!0});const{data:c}=await this.api.pollSessionAndHistory({sessionId:s,abortSignal:t});if(c!=null&&c.session&&(this.sessionCtx.sessionState.setPartial({session:c.session}),this.sessionCtx.setSessions([c.session])),c!=null&&c.history&&c.history.length>0){const d=this.messageCtx.state.get().messages,_=c.history.map(this.mapHistoryToMessage).filter(p=>p!==null).filter(p=>!d.some(u=>u.id===p.id));if(_.length>0)if(this.messageCtx.state.setPartial({messages:[...d,..._]}),n)this.messageCtx.markAsDispatchedToOnMessageReceivedHook(_.map(p=>p.id));else for(const p of _)this.messageCtx.dispatchToOnMessageReceivedHook(p)}this.messageCtx.state.get().isInitialFetchLoading&&this.messageCtx.state.setPartial({isInitialFetchLoading:!1})},this.mapHistoryToMessage=s=>{var n;const t={id:s.publicId,timestamp:s.sentAt||"",attachments:s.attachments||void 0};if(s.sender.kind==="user")return{...t,type:"USER",deliveredAt:t.timestamp,content:s.content.text||"",markedElements:s.pickedElements};if(s.sender.kind==="agent")return{...t,type:"AGENT",component:"agent_message",data:{message:s.content.text||""},agent:{name:s.sender.name||"",avatarUrl:s.sender.avatar||null,avatar:s.sender.avatar||null,id:null,isAi:!1},...this.constructReplyTo(s)};if(s.sender.kind==="ai"){const c=s.actionCalls&&s.actionCalls.length>0?s.actionCalls[s.actionCalls.length-1]:void 0;return{...t,type:"AI",component:"bot_message",agent:{id:null,name:((n=this.config.bot)==null?void 0:n.name)||"",isAi:!0,avatarUrl:null,avatar:null},data:{message:s.content.text||"",action:c?{name:c.actionName,data:this.extractActionResult(c)}:void 0},...this.constructReplyTo(s)}}if(s.sender.kind==="system"){const c=this.constructSystemMessage(s);return c===null?null:{...c}}return null},this.constructReplyTo=s=>{if(!s.replyTo)return{};const{publicId:t,text:n,sender:c}=s.replyTo;return{replyTo:{id:t,text:n,sender:c}}},this.constructSystemMessage=s=>{if(!s||!s.systemMessagePayload)return null;switch(s.systemMessagePayload.type){case"state_checkpoint":return{id:s.publicId,type:"SYSTEM",subtype:"state_checkpoint",data:{payload:s.systemMessagePayload.payload},timestamp:s.sentAt||"",attachments:void 0};case"csat_requested":return{id:s.publicId,type:"SYSTEM",subtype:"csat_requested",data:{payload:void 0},timestamp:s.sentAt||"",attachments:void 0};case"csat_submitted":return{id:s.publicId,type:"SYSTEM",subtype:"csat_submitted",data:{payload:{score:s.systemMessagePayload.payload.score??void 0,feedback:s.systemMessagePayload.payload.feedback??void 0}},timestamp:s.sentAt||"",attachments:void 0};case"none":return null;default:return $(s.systemMessagePayload,this.constructSystemMessage.name),null}},this.extractActionResult=s=>{const t=s.result;if(t===null||typeof t!="object")return t;if("responseBodyText"in t&&typeof t.responseBodyText=="string"){const n=t.responseBodyText,c=Y(()=>JSON.parse(n)).data;if(c)return c}return s.result},this.api=e,this.config=a,this.sessionCtx=o,this.messageCtx=r,this.sessionPollingIntervalSeconds=l,this.registerPolling()}}class ze{constructor({config:e,api:a,storageCtx:o}){var r;this.shouldCollectData=()=>{var l;return!!(!((l=this.state.get().contact)!=null&&l.token)&&this.config.collectUserData)},this.autoCreateUnverifiedUserIfNotExists=async()=>{var l,s,t,n,c,d,_,p,u,h,k,v,f,b;if(!((l=this.config.user)!=null&&l.token)){if(this.config.collectUserData&&!((t=(s=this.config.user)==null?void 0:s.data)!=null&&t.email)){if((n=this.config.extraDataCollectionFields)!=null&&n.length)return;const y=await((c=this.storageCtx)==null?void 0:c.getContactToken());y&&await this.setUnverifiedContact(y);return}if(!((_=(d=this.config.user)==null?void 0:d.data)!=null&&_.email)){const y=await((p=this.storageCtx)==null?void 0:p.getContactToken());if(y){await this.setUnverifiedContact(y);return}}await this.createUnverifiedContact({email:(h=(u=this.config.user)==null?void 0:u.data)==null?void 0:h.email,non_verified_name:(v=(k=this.config.user)==null?void 0:k.data)==null?void 0:v.name,non_verified_custom_data:(b=(f=this.config.user)==null?void 0:f.data)==null?void 0:b.customData})}},this.createUnverifiedContact=async(l,s)=>{this.state.setPartial({extraCollectedData:s});try{this.state.setPartial({isCreatingUnverifiedContact:!0,isErrorCreatingUnverifiedContact:!1});const{data:t}=await this.api.createUnverifiedContact(l);t!=null&&t.token?await this.setUnverifiedContact(t.token):this.state.setPartial({isErrorCreatingUnverifiedContact:!0})}catch(t){this.state.setPartial({isErrorCreatingUnverifiedContact:!0}),g.error("failed to create an unverified contact",{_e:t instanceof Error?t.message:String(t)})}finally{this.state.setPartial({isCreatingUnverifiedContact:!1})}},this.recoverFromStaleToken=async()=>{var l,s,t,n,c,d,_,p,u,h;if((l=this.config.user)!=null&&l.token)return!1;this.api.setAuthToken(""),this.state.setPartial({contact:null});try{await((s=this.storageCtx)==null?void 0:s.clearContactToken()),await((t=this.storageCtx)==null?void 0:t.clearActiveSessionId())}catch(k){g.warn("failed to clear a stale contact token",{error:k instanceof Error?k.message:String(k)})}return await this.createUnverifiedContact({email:(c=(n=this.config.user)==null?void 0:n.data)==null?void 0:c.email,non_verified_name:(_=(d=this.config.user)==null?void 0:d.data)==null?void 0:_.name,non_verified_custom_data:(u=(p=this.config.user)==null?void 0:p.data)==null?void 0:u.customData}),!!((h=this.state.get().contact)!=null&&h.token)},this.setUnverifiedContact=async l=>{var n,c,d,_;const s=await((n=this.storageCtx)==null?void 0:n.getExternalContactId()),t=((c=this.config.user)==null?void 0:c.externalId)||s||K.v4();this.api.setAuthToken(l),await((d=this.storageCtx)==null?void 0:d.setContactToken(l)),await((_=this.storageCtx)==null?void 0:_.setExternalContactId(t)),this.state.setPartial({contact:{token:l,externalId:t}})},this.config=e,this.storageCtx=o,this.api=a,this.state=new z({contact:(r=e.user)!=null&&r.token?{token:e.user.token,externalId:e.user.externalId}:null,extraCollectedData:void 0,isCreatingUnverifiedContact:!1,isErrorCreatingUnverifiedContact:!1}),this.autoCreateUnverifiedUserIfNotExists()}}class Se{constructor(e){this.api=e,this.state=new z([]),this.controllers=new Map,this.appendFiles=a=>{const o=a.map(r=>({file:r,id:K.v4(),status:"pending",progress:0}));this.state.set([...this.state.get(),...o]),o.forEach(r=>void this.upload(r))},this.cancel=a=>{var o;(o=this.controllers.get(a))==null||o.abort(),this.controllers.delete(a),this.state.set(this.state.get().filter(r=>r.id!==a))},this.reset=()=>{this.controllers.forEach(a=>a.abort()),this.controllers.clear(),this.state.reset()}}update(e,a){this.state.set(this.state.get().map(o=>o.id===e?{...o,...a}:o))}async upload(e){const a=new AbortController;this.controllers.set(e.id,a),this.update(e.id,{status:"uploading"});try{const o=await this.api.uploadFile({file:e.file,abortSignal:a.signal,onProgress:r=>this.update(e.id,{progress:r})});this.update(e.id,{status:"success",fileUrl:o.fileUrl,progress:100})}catch(o){a.signal.aborted||this.update(e.id,{status:"error",progress:0,error:o instanceof Error?o.message:"Upload failed"})}finally{this.controllers.delete(e.id)}}}function x(){return K.v4()}class Ce{constructor({api:e,sessionCtx:a,messageCtx:o}){this.submitCsat=async r=>{var c;const l=(c=this.sessionCtx.sessionState.get().session)==null?void 0:c.id;if(!l)return{data:null,error:"No session id found"};const s=x();this.messageCtx.state.setPartial({messages:[...this.messageCtx.state.get().messages,{id:s,type:"SYSTEM",subtype:"csat_submitted",timestamp:new Date().toISOString(),data:{payload:{score:r.score,feedback:r.feedback}}}]});const{data:t,error:n}=await this.api.submitCsat({...r,system_message_uuid:s,session_id:l});return{data:t,error:n}},this.api=e,this.sessionCtx=a,this.messageCtx=o}}const xe=[{action:"newparagraph",phrases:{en:["new paragraph"],es:["nuevo párrafo","nuevo parrafo"],fr:["nouveau paragraphe"],de:["neuer absatz"],pt:["novo parágrafo","novo paragrafo"],it:["nuovo paragrafo"]}},{action:"newline",phrases:{en:["new line","newline"],es:["nueva línea","nueva linea"],fr:["nouvelle ligne","à la ligne","a la ligne"],de:["neue zeile"],pt:["nova linha"],it:["nuova riga"]}},{action:"bullet",phrases:{en:["bullet point","new bullet","next bullet","bullet list","list item","next item","new item"],es:["nuevo punto","nueva viñeta","nueva vineta"],fr:["nouvelle puce"],de:["neuer punkt","aufzählungspunkt"],pt:["novo item","novo marcador"],it:["nuovo punto","nuovo elenco"]}},{action:"scratch",phrases:{en:["scratch that","delete that"],es:["bórralo","borra eso"],fr:["efface ça","efface ca"],de:["lösch das","losch das"],pt:["apaga isso"],it:["cancella"]}},{action:"stop",phrases:{en:["stop dictation","stop dictating","stop listening"],es:["detener dictado"],fr:["arrête la dictée","arrete la dictee"],de:["diktat beenden"],pt:["parar ditado"],it:["stop dettatura"]}},{action:"send",phrases:{en:["send message","send it"],es:["enviar mensaje"],fr:["envoie le message"],de:["nachricht senden"],pt:["enviar mensagem"],it:["invia messaggio"]}}],qe=["en","es","fr","de","pt","it"];function Ee(i){return qe.includes(i)}function Ae(i){return i.replace(/[.*+?^${}()|[\]\\]/g,"\\$&")}function Pe(i){const e=xe.flatMap(r=>i.flatMap(l=>r.phrases[l].map(s=>({phrase:s,action:r.action})))),a=e.map(r=>Ae(r.phrase)).sort((r,l)=>l.length-r.length).join("|"),o=String.raw`(?<=^\s{0,3}|[.!?\n]\s{0,3})`;return{regex:new RegExp(`${o}(${a})`+String.raw`([.,!?;:])(?=\s|$)`,"giu"),finalRegex:new RegExp(`${o}(${a})`+String.raw`([.,!?;:]?)(?=\s|$)`,"giu"),phraseToAction:new Map(e.map(r=>[r.phrase.toLowerCase(),r.action])),longestPhrase:Math.max(...e.map(r=>r.phrase.length))}}const H=new Map;function M(i){const e=i&&Ee(i)&&i!=="en"?i:null,a=e??"en";let o=H.get(a);return o||(o=Pe(e?["en",e]:["en"]),H.set(a,o)),o}function Te(i){const e=i.replace(/\s+$/,"");if(!e)return"";const a=e.replace(/[.!?]+$/,"");let o=-1;for(let r=a.length-1;r>=0;r--){const l=a[r];if(l==="."||l==="!"||l==="?"||l===`
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+`)}const Ie=new RegExp(String.raw`(^- |\n(?:- )?)(\p{Ll})`,"gu");function Me(i){return i.replace(Ie,(e,a,o)=>a+o.toUpperCase())}function De(i){return i.length<=3&&/^\s*$/.test(i)?!0:/[.!?\n]\s{0,3}$/.test(i.slice(-6))}class E{static process(e,a){const o=M(a==null?void 0:a.language),r=a!=null&&a.final?"":E.commandPrefixTail(e,a==null?void 0:a.language),l=e.slice(0,e.length-r.length),s=a!=null&&a.final?o.finalRegex:o.regex;let t="",n=null,c=0;for(const _ of Array.from(l.matchAll(s))){const[,p=""]=_,u=o.phraseToAction.get(p.toLowerCase());if(u)if(t+=l.slice(c,_.index),c=_.index+_[0].length,u==="newline")t=`${t.replace(/[ \t]+$/,"")}
+`;else if(u==="newparagraph")t=`${t.replace(/[ \t]+$/,"")}
 
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o&&/^[a-z]{2,3}$/.test(o)?o:void 0}}const Le=2e4;class Fe{constructor(){this.cached=null,this.inflight=null}get(){if(!this.cached)return null;const e=Date.parse(this.cached.expiresAt);return Number.isNaN(e)||e-Date.now()<Le?(this.cached=null,null):this.cached}async resolve(e){const t=this.get();return t||(this.inflight||(this.inflight=e().then(o=>(this.cached=o,o)).finally(()=>{this.inflight=null})),this.inflight)}clear(){this.cached=null}}function D(n){return typeof n=="object"&&n!==null&&!Array.isArray(n)}function Oe(n){if(!D(n)||typeof n.type!="string")return null;const e=D(n.error)?n.error:null;return{type:n.type,delta:typeof n.delta=="string"?n.delta:void 0,errorMessage:e&&typeof e.message=="string"?e.message:void 0}}const Ue="https://api.openai.com/v1/realtime/calls",Be=600*1e3,Ve=15e3,He=5e3;class P extends Error{}class We{constructor({mintToken:e,onDelta:t,onState:o,onError:r,onLevel:l}){this.state="idle",this.pc=null,this.dc=null,this.stream=null,this.audioContext=null,this.levelRaf=0,this.timers=[],this.loggedParseFailure=!1,this.mintToken=e,this.onDelta=t,this.onState=o,this.onError=r,this.onLevel=l}async start(){if(this.state==="idle"){this.setState("connecting"),this.timers.push(setTimeout(()=>{this.state==="connecting"&&this.fail("unavailable")},Ve)),this.timers.push(setTimeout(()=>this.stop(),Be));try{const e=this.requestMicrophone();e.then(d=>{(this.isTornDown()||this.stream&&this.stream!==d)&&d.getTracks().forEach(_=>_.stop())}).catch(()=>{});const[t,o]=await Promise.all([e,this.mintToken()]);if(this.isTornDown()){t.getTracks().forEach(d=>d.stop());return}this.stream=t,this.startLevelMeter(t);const r=new RTCPeerConnection;this.pc=r;const[l]=t.getAudioTracks();if(!l)throw new P("No audio track");r.addTrack(l,t);const s=r.createDataChannel("oai-events");this.dc=s,s.addEventListener("message",d=>this.handleServerEvent(d.data)),s.addEventListener("open",()=>{this.state==="connecting"&&this.setState("listening")}),r.addEventListener("connectionstatechange",()=>{if(r.connectionState==="failed"){this.fail("unavailable");return}r.connectionState==="disconnected"&&this.timers.push(setTimeout(()=>{this.pc===r&&r.connectionState!=="connected"&&this.fail("unavailable")},He))});const a=await r.createOffer();await r.setLocalDescription(a);const i=await fetch(Ue,{method:"POST",headers:{Authorization:`Bearer ${o.token}`,"Content-Type":"application/sdp"},body:a.sdp});if(!i.ok)throw new Error(`Realtime handshake failed (${i.status})`);const c=await i.text();if(this.isTornDown())return;await r.setRemoteDescription({type:"answer",sdp:c})}catch(e){e instanceof P?this.fail("microphone"):(k.error("dictation session failed to start",{_e:e instanceof Error?e.message:String(e)}),this.fail("unavailable"))}}}stop(){this.state!=="stopped"&&(this.teardown(),this.setState("stopped"))}async requestMicrophone(){var e;if(!((e=navigator.mediaDevices)!=null&&e.getUserMedia))throw new P("Microphone is not supported");try{return await navigator.mediaDevices.getUserMedia({audio:{echoCancellation:!0,noiseSuppression:!0,autoGainControl:!0}})}catch(t){throw new P(t instanceof DOMException?t.name:"Could not access the microphone")}}handleServerEvent(e){if(typeof e!="string")return;let t;try{t=JSON.parse(e)}catch{this.loggedParseFailure||(this.loggedParseFailure=!0,k.error("dictation server event was not valid JSON",{snippet:e.slice(0,120)}));return}const o=Oe(t);if(!o)return;const{type:r,delta:l}=o;if(r==="session.created"||r==="transcription_session.created"){this.setState("listening");return}if(r==="conversation.item.input_audio_transcription.delta"&&l){this.state==="connecting"&&this.setState("listening"),this.onDelta(l);return}r==="error"&&(k.error("dictation server event error",{_e:o.errorMessage??"unknown"}),this.fail("unavailable"))}startLevelMeter(e){if(this.onLevel)try{const t=new AudioContext;this.audioContext=t;const o=t.createMediaStreamSource(e),r=t.createAnalyser();r.fftSize=512,o.connect(r);const l=new Uint8Array(r.frequencyBinCount),s=()=>{var c;r.getByteTimeDomainData(l);let a=0;for(let d=0;d<l.length;d++){const _=((l[d]??128)-128)/128;a+=_*_}const i=Math.sqrt(a/l.length);(c=this.onLevel)==null||c.call(this,Math.min(1,i*4)),this.levelRaf=requestAnimationFrame(s)};this.levelRaf=requestAnimationFrame(s)}catch(t){k.error("dictation level meter unavailable",{_e:t instanceof Error?t.message:String(t)})}}isTornDown(){return this.state==="stopped"||this.state==="error"}fail(e){this.isTornDown()||(this.teardown(),this.setState("error"),this.onError(e))}teardown(){var e,t,o,r;this.timers.forEach(l=>clearTimeout(l)),this.timers=[],this.levelRaf&&cancelAnimationFrame(this.levelRaf),this.levelRaf=0,(e=this.dc)==null||e.close(),this.dc=null,(t=this.pc)==null||t.close(),this.pc=null,(o=this.stream)==null||o.getTracks().forEach(l=>l.stop()),this.stream=null,(r=this.audioContext)==null||r.close().catch(l=>{k.error("failed to close dictation audio context",{_e:String(l)})}),this.audioContext=null}setState(e){this.state!==e&&(this.state=e,this.onState(e))}}const Ze=1300,Ge={status:"idle",error:null};class $e{constructor({api:e,config:t}){this.state=new z(Ge),this.levelRef={current:0},this.mintCache=new Fe,this.session=null,this.target=null,this.prefix="",this.raw="",this.processed="",this.displayed="",this.dripTimer=null,this.silenceTimer=null,this.isActive=()=>this.session!==null,this.prewarm=()=>{this.mintToken().catch(o=>{this.mintCache.clear(),k.error("dictation token prewarm failed",{_e:o instanceof Error?o.message:String(o)})})},this.start=o=>{this.session&&this.teardown(),this.target=o,this.language=Z.languageHint(this.config.language??navigator.language),this.prefix=o.getValue(),this.raw="",this.processed="",this.displayed="";const r=new We({mintToken:this.mintToken,onLevel:l=>{this.levelRef.current=l},onState:l=>{r===this.session&&(l==="connecting"&&this.state.set({status:"connecting",error:null}),l==="listening"&&this.state.set({status:"listening",error:null}),l==="stopped"&&this.teardown())},onError:l=>{r===this.session&&(this.mintCache.clear(),this.teardown({error:l,executeFinalCommand:!1}))},onDelta:l=>{if(r!==this.session||!this.target)return;if(!this.isConsistent()){this.teardown();return}this.raw+=l;const s=this.ingest();if(s==="stop"){this.teardown();return}if(s==="send"){this.teardown({send:!0});return}this.stopSilenceTimer(),q.pendingTailIsCompletePhrase(this.raw,this.language)&&(this.silenceTimer=setTimeout(()=>{if(r!==this.session)return;this.raw=`${this.raw}.`;const a=this.ingest();a==="stop"?this.teardown():a==="send"&&this.teardown({send:!0})},Ze))}});this.session=r,this.state.set({status:"connecting",error:null}),this.dripTimer=setInterval(()=>{if(this.target&&this.processed!==this.displayed){if(!this.isConsistent()){this.teardown();return}this.applyDisplayed(Z.nextDripText({displayed:this.displayed,processed:this.processed}))}},Re),r.start()},this.stop=()=>{this.session&&this.teardown()},this.mintToken=async()=>this.mintCache.resolve(()=>this.api.createDictationSession({language:this.language})),this.api=e,this.config=t}isConsistent(){return this.target?this.target.getValue()===this.prefix+this.displayed:!1}applyDisplayed(e){this.target&&(this.target.setValue(this.prefix+e),this.displayed=e)}ingest(e){const t=q.process(this.raw,{language:this.language,final:e==null?void 0:e.final});return 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Bắt đầu cuộc trò chuyện và chúng tôi sẽ phản hồi sớm nhất có thể.",your_name_placeholder:"Tên của bạn",your_email_placeholder:"Địa chỉ email của bạn",start_chat_button:"Liên hệ hỗ trợ",start_chat_button_loading:"Đang kết nối...",i_need_more_help:"Tôi cần thêm trợ giúp",this_was_helpful:"Điều này hữu ích",optional:"Tùy chọn",no_conversations_yet:"Chưa có cuộc trò chuyện nào",back_to_conversations:"Quay lại cuộc trò chuyện",closed_conversations:"Cuộc trò chuyện đã đóng",csat_title:"Cuộc trò chuyện của bạn thế nào?",csat_submitted_title:"Bạn đã đánh giá cuộc trò chuyện là",csat_feedback_placeholder:"Cho chúng tôi biết thêm... 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se(e,te(n.language),n.translationOverrides,t)}class Na{constructor({config:e,api:t,contactCtx:o,storageCtx:r,sessionsPollingIntervalSeconds:l,sharedSessions:s}){this.sessionsRefresher=new Y,this.persistedSessionId=null,this.sessionAbortController=new AbortController,this.sessionState=new z({session:null,isCreatingSession:!1,isResolvingSession:!1}),this.sessionsState=new z({data:[],cursor:void 0,isLastPage:!1,didStartInitialFetch:!1,isInitialFetchLoading:!0}),this.registerActiveSessionPersistence=()=>{this.storageCtx&&(this.stopPersistingSession=this.sessionState.subscribe(this.persistSession))},this.restoreActiveSessionTracking=()=>{var a;(a=this.stopPersistingSession)==null||a.call(this),this.stopPersistingSession=void 0,this.registerActiveSessionPersistence()},this.trackActiveSession=a=>{var i;(i=this.stopPersistingSession)==null||i.call(this),this.stopPersistingSession=a.sessionState.subscribe(this.persistSession),this.persistSession(a.sessionState.get())},this.persistSession=({session:a})=>{const i=this.storageCtx;if(!i)return;const c=a!=null&&a.isOpened?a.id:null;if(c===this.persistedSessionId||!c&&this.persistedSessionId===null)return;this.persistedSessionId=c,(c?i.setActiveSessionId(c):i.clearActiveSessionId()).catch(_=>{k.warn("failed to persist the active session",{error:_ instanceof Error?_.message:String(_)})})},this.getLastActiveSessionId=async()=>{if(!this.storageCtx)return null;try{return await this.storageCtx.getActiveSessionId()}catch{return null}},this.reset=async()=>{this.sessionAbortController.abort(),this.sessionAbortController=new AbortController,this.sessionState.reset()},this.registerSessionsRefresherWrapper=()=>{var a;(a=this.contactCtx.state.get().contact)!=null&&a.token&&!this.sessionsState.get().didStartInitialFetch?this.registerSessionsRefresher():this.stopWaitingForContact=this.contactCtx.state.subscribe(({contact:i})=>{i!=null&&i.token&&!this.sessionsState.get().didStartInitialFetch&&this.registerSessionsRefresher()})},this.registerSessionsRefresher=()=>{this.sessionsRefresher.startPolling(async()=>{this.sessionsState.get().didStartInitialFetch===!1&&this.sessionsState.setPartial({didStartInitialFetch:!0}),await this.refreshSessions(),this.sessionsState.get().isInitialFetchLoading===!0&&this.sessionsState.setPartial({isInitialFetchLoading:!1})},this.sessionsPollingIntervalSeconds*1e3)},this.dispose=({clearActiveSession:a=!1}={})=>{var i,c;if(this.sessionsRefresher.reset(),this.sessionAbortController.abort(),(i=this.stopPersistingSession)==null||i.call(this),this.stopPersistingSession=void 0,(c=this.stopWaitingForContact)==null||c.call(this),this.stopWaitingForContact=void 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0},ie=({config:n,input:e,uuid:t,sessionId:o,content:r,initialMessages:l,sendsPageContext:s})=>{var a,i,c,d,_,p,u,m;return{uuid:t,bot_token:n.token,headers:n.headers,query_params:n.queryParams,body_properties:n.bodyProperties,session_id:o,content:r,attachments:e.attachments,...Ra(n,e,{sendsPageContext:s}),language:n.language,features:Fa(n),presentation:n.presentation,capabilities:[(a=n.capabilities)==null?void 0:a.connections,(i=n.capabilities)==null?void 0:i.structuredQuestions,(c=n.capabilities)==null?void 0:c.richReplies,(d=n.capabilities)==null?void 0:d.pageEffects].some(g=>g!==void 0)?{connections:(_=n.capabilities)==null?void 0:_.connections,structured_questions:(p=n.capabilities)==null?void 0:p.structuredQuestions,rich_replies:(u=n.capabilities)==null?void 0:u.richReplies,page_effects:(m=n.capabilities)==null?void 0:m.pageEffects}:void 0,exit_mode_prompt:e.exitModePrompt,initial_messages:l.length>0?l.map(g=>({uuid:g.id,content:g.data.message})):void 0}},x=class x{constructor({config:e,api:t,sessionCtx:o,contactCtx:r,streaming:l,sendsPageContext:s,getClientCapabilities:a,getRequestConfig:i,isStreaming:c,getSendsPageContext:d}){this.state=new z({messages:[],isSendingMessage:!1,isSendingMessageToAI:!1,settledAgentUserMessageId:null,lastAIResMightSolveUserIssue:!1,isInitialFetchLoading:!1}),this.draftState=new z({text:"",mentions:[]}),this.agentHandlers=null,this.bufferedAgentSends=[],this.sendMessageAbortController=new AbortController,this.messageIdsDispatchedToOnMessageReceivedHook=new Set,this.sentTextHistory=[],this.reset=()=>{this.sendMessageAbortController.abort("Resetting chat"),this.bufferedAgentSends=[],this.state.reset(),this.messageIdsDispatchedToOnMessageReceivedHook.clear(),this.sentTextHistory=[],this.draftState.reset()},this.rememberSentText=_=>{const p=_.trim();!p||this.sentTextHistory.at(-1)===p||(this.sentTextHistory.push(p),this.sentTextHistory.length>x.SENT_TEXT_HISTORY_MAX&&this.sentTextHistory.shift())},this.getSentTextHistory=()=>this.sentTextHistory,this.registerAgentHandlers=_=>{this.agentHandlers=_;const p=this.bufferedAgentSends;this.bufferedAgentSends=[],p.forEach(u=>{x.dispatchToEngine(_,u)})},this.unregisterAgentHandlers=_=>{this.agentHandlers===_&&(this.agentHandlers=null)},this.dispatchToOnMessageReceivedHook=_=>{var u,m;if(_.type==="USER"||this.messageIdsDispatchedToOnMessageReceivedHook.has(_.id))return;const p=this.sessionCtx.sessionState.get().session;p&&(this.messageIdsDispatchedToOnMessageReceivedHook.add(_.id),(m=(u=this.config.hooks)==null?void 0:u.onMessageReceived)==null||m.call(u,{message:_,session:p}))},this.markAsDispatchedToOnMessageReceivedHook=_=>{_.forEach(p=>this.messageIdsDispatchedToOnMessageReceivedHook.add(p))},this.buildPersistentInitialMessages=()=>{var p,u;return!((p=this.sessionCtx.sessionState.get().session)!=null&&p.id)&&this.state.get().messages.length===0&&((u=this.config.advancedInitialMessages)==null?void 0:u.some(m=>m.persistent))?(this.config.advancedInitialMessages||[]).filter(m=>m.persistent).map(m=>({id:C(),component:"bot_message",type:"AI",timestamp:new Date().toISOString(),data:{message:m.message},agent:this.config.bot?{...this.config.bot,isAi:!0,id:null}:void 0})):[]},this.ensureSessionId=async()=>{var _,p;if(!((_=this.sessionCtx.sessionState.get().session)!=null&&_.id)){if(!await this.sessionCtx.createSession())return null;this.sessionCtx.refreshSessions()}return((p=this.sessionCtx.sessionState.get().session)==null?void 0:p.id)??null},this.rollbackOptimisticMessages=_=>{if(_.length===0)return;const p=new Set(_),u=this.state.get().messages,m=u.filter(g=>!p.has(g.id));m.length!==u.length&&this.state.setPartial({messages:m})},this.notifySendAccepted=_=>{var p;try{(p=_.onAccepted)==null||p.call(_)}catch(u){k.error("send acceptance callback failed",u)}},this.stageUserTurn=async(_,{pending:p})=>{const u=this.buildUserMessage(_);if(!u)return null;const m=p?{...u,pending:!0}:u,g=this.buildPersistentInitialMessages(),v=[...g.map(b=>b.id),m.id];this.state.setPartial({messages:[...g,...this.state.get().messages,...m.background?[]:[m]]});let f;try{f=await this.ensureSessionId()}catch(b){throw this.rollbackOptimisticMessages(v),b}return f?{sessionId:f,userMessage:m,initialMessages:g}:(this.rollbackOptimisticMessages(v),null)},this.buildQueuedUserMessage=_=>{var m;const p=this.buildUserMessage(_);if(!p)return null;const u=(m=this.sessionCtx.sessionState.get().session)==null?void 0:m.id;return u?{sessionId:u,userMessage:{...p,pending:!0}}:null},this.buildUserMessage=_=>{var p;return!_.content.trim()&&(!_.attachments||_.attachments.length===0)?(k.warn("cannot send an empty message of no content or attachments"),null):{...this.toUserMessage(_.content.trim(),_.attachments||void 0,this.sendsPageContext?x.markedElementNames(_.clientContext):void 0,this.sendsPageContext&&((p=_.mentions)!=null&&p.length)?_.mentions:void 0),..._.background?{background:!0}:{}}},this.appendUserMessageIfAbsent=_=>{if(_.background)return;const p=this.state.get().messages;p.some(u=>u.id===_.id)||this.state.setPartial({messages:[...p,_]})},this.markUserMessageDelivered=_=>{const p=this.state.get().messages,u=p.findIndex(v=>v.id===_&&v.type==="USER"&&v.pending);if(u===-1)return;const m=p[u];if(!m||m.type!=="USER")return;const g=[...p];g[u]={...m,pending:!1},this.state.setPartial({messages:g})},this.sendMessage=async _=>{var u,m,g,v,f;if(this.streaming){if(!this.agentHandlers){this.bufferedAgentSends.push(_);return}await this.agentHandlers.send(_);return}let p;try{const b=this.sessionCtx.sessionState.get().session,L=(b==null?void 0:b.assignee.kind)==="ai",le=this.state.get().isSendingMessageToAI,E=this.state.get().messages.at(-1);if(this.blocksSendWhileAwaitingReply&&(le||L&&(E==null?void 0:E.type)==="USER"&&E.id!==this.state.get().settledAgentUserMessageId)){k.warn("cannot send messages while awaiting AI response");return}this.sendMessageAbortController.abort("Superseded by a newer message"),this.sendMessageAbortController=new AbortController,p=this.sendMessageAbortController,this.state.setPartial({lastAIResMightSolveUserIssue:!1,isSendingMessage:!0,isSendingMessageToAI:!!L||!b});const F=await this.stageUserTurn(_,{pending:!1});if(!F)return;const{sessionId:ce,userMessage:O,initialMessages:pe}=F;this.notifySendAccepted(_);const{data:y}=await this.api.sendMessage(ie({config:{...this.getRequestConfig(),capabilities:this.getClientCapabilities()},input:_,uuid:O.id,sessionId:ce,content:O.content,initialMessages:pe,sendsPageContext:this.sendsPageContext}),p.signal);if(y!=null&&y.success){const S=this.toBotMessage(y);if(S){const A=this.state.get().messages;if(!!A.some(de=>de.id===S.id)){this.state.setPartial({lastAIResMightSolveUserIssue:((u=y.autopilotResponse)==null?void 0:u.mightSolveUserIssue)||((m=y.uiResponse)==null?void 0:m.mightSolveUserIssue)});return}this.state.setPartial({messages:[...A,S],lastAIResMightSolveUserIssue:((g=y.autopilotResponse)==null?void 0:g.mightSolveUserIssue)||((v=y.uiResponse)==null?void 0:v.mightSolveUserIssue)}),this.dispatchToOnMessageReceivedHook(S)}y.session&&this.sessionCtx.sessionState.setPartial({session:y.session})}else{const S=this.toBotErrorMessage(((f=y==null?void 0:y.error)==null?void 0:f.message)||oe(this.config,"turn_failed_message")),A=this.state.get().messages;this.state.setPartial({messages:[...A,S]})}}catch(b){p!=null&&p.signal.aborted||k.error("failed to send message",b)}finally{p!=null&&p.signal.aborted||this.state.setPartial({isSendingMessage:!1,isSendingMessageToAI:!1})}},this.toUserMessage=(_,p,u,m)=>{const g=(()=>{const v=this.contactCtx.state.get().extraCollectedData;return this.state.get().messages.length===0&&v&&Object.keys(v).length>0?`${Object.entries(v).filter(([b,w])=>!!w).map(([b,w])=>`${b}: ${w}`).join(` 
+`)),pendingTail:r,control:n}}static commandPrefixTail(e,a){const o=M(a),r=Math.min(e.length,o.longestPhrase+2);for(let l=r;l>0;l--){const s=e.length-l;if(!De(e.slice(0,s)))continue;const t=e.slice(s).toLowerCase(),n=t.replace(/^\s+/,"");if(n){for(const c of Array.from(o.phraseToAction.keys()))if(c.startsWith(n))return e.slice(s+(t.length-n.length))}}return""}static pendingTailIsCompletePhrase(e,a){const o=E.commandPrefixTail(e,a).trim().toLowerCase();return o?M(a).phraseToAction.has(o):!1}}const Ne=55,Re=90;class G{static nextDripText({displayed:e,processed:a}){if(a.length<=e.length)return a;const o=a.length-e.length;if(o>Re)return a.slice(0,e.length+Math.ceil(o/3));let r=e.length;for(;r<a.length&&/\s/.test(a.charAt(r));)r++;for(;r<a.length&&!/\s/.test(a.charAt(r));)r++;return r-e.length>12&&(r=e.length+6),a.slice(0,Math.max(r,e.length+1))}static languageHint(e){if(!e)return;const a=e.toLowerCase();if(/^zh-(cn|tw|hk)$/.test(a))return a;const o=a.split("-")[0];return o&&/^[a-z]{2,3}$/.test(o)?o:void 0}}const Ke=2e4;class Le{constructor(){this.cached=null,this.inflight=null}get(){if(!this.cached)return null;const e=Date.parse(this.cached.expiresAt);return Number.isNaN(e)||e-Date.now()<Ke?(this.cached=null,null):this.cached}async resolve(e){const a=this.get();return a||(this.inflight||(this.inflight=e().then(o=>(this.cached=o,o)).finally(()=>{this.inflight=null})),this.inflight)}clear(){this.cached=null}}function D(i){return typeof i=="object"&&i!==null&&!Array.isArray(i)}function Fe(i){if(!D(i)||typeof i.type!="string")return null;const e=D(i.error)?i.error:null;return{type:i.type,delta:typeof i.delta=="string"?i.delta:void 0,errorMessage:e&&typeof e.message=="string"?e.message:void 0}}const Oe="https://api.openai.com/v1/realtime/calls",Ue=600*1e3,Be=15e3,Ve=5e3;class T extends Error{}class He{constructor({mintToken:e,onDelta:a,onState:o,onError:r,onLevel:l}){this.state="idle",this.pc=null,this.dc=null,this.stream=null,this.audioContext=null,this.levelRaf=0,this.timers=[],this.loggedParseFailure=!1,this.mintToken=e,this.onDelta=a,this.onState=o,this.onError=r,this.onLevel=l}async start(){if(this.state==="idle"){this.setState("connecting"),this.timers.push(setTimeout(()=>{this.state==="connecting"&&this.fail("unavailable")},Be)),this.timers.push(setTimeout(()=>this.stop(),Ue));try{const e=this.requestMicrophone();e.then(d=>{this.isTornDown()||this.stream&&this.stream!==d?d.getTracks().forEach(_=>_.stop()):this.stream=d}).catch(()=>{});const[a,o]=await Promise.all([e,this.mintToken()]);if(this.isTornDown()){a.getTracks().forEach(d=>d.stop());return}this.stream=a,this.startLevelMeter(a);const r=new RTCPeerConnection;this.pc=r;const[l]=a.getAudioTracks();if(!l)throw new T("No audio track");r.addTrack(l,a);const s=r.createDataChannel("oai-events");this.dc=s,s.addEventListener("message",d=>this.handleServerEvent(d.data)),s.addEventListener("open",()=>{this.state==="connecting"&&this.setState("listening")}),r.addEventListener("connectionstatechange",()=>{if(r.connectionState==="failed"){this.fail("unavailable");return}r.connectionState==="disconnected"&&this.timers.push(setTimeout(()=>{this.pc===r&&r.connectionState!=="connected"&&this.fail("unavailable")},Ve))});const t=await r.createOffer();if(this.isTornDown()||(await r.setLocalDescription(t),this.isTornDown()))return;const n=await fetch(Oe,{method:"POST",headers:{Authorization:`Bearer ${o.token}`,"Content-Type":"application/sdp"},body:t.sdp});if(!n.ok)throw new Error(`Realtime handshake failed (${n.status})`);const c=await n.text();if(this.isTornDown())return;await r.setRemoteDescription({type:"answer",sdp:c})}catch(e){e instanceof T?this.fail("microphone"):(g.error("dictation session failed to start",{_e:e instanceof Error?e.message:String(e)}),this.fail("unavailable"))}}}stop(){this.state!=="stopped"&&(this.teardown(),this.setState("stopped"))}async requestMicrophone(){var e;if(!((e=navigator.mediaDevices)!=null&&e.getUserMedia))throw new T("Microphone is not supported");try{return await navigator.mediaDevices.getUserMedia({audio:{echoCancellation:!0,noiseSuppression:!0,autoGainControl:!0}})}catch(a){throw new T(a instanceof DOMException?a.name:"Could not access the microphone")}}handleServerEvent(e){if(typeof e!="string")return;let a;try{a=JSON.parse(e)}catch{this.loggedParseFailure||(this.loggedParseFailure=!0,g.error("dictation server event was not valid JSON",{snippet:e.slice(0,120)}));return}const o=Fe(a);if(!o)return;const{type:r,delta:l}=o;if(r==="session.created"||r==="transcription_session.created"){this.setState("listening");return}if(r==="conversation.item.input_audio_transcription.delta"&&l){this.state==="connecting"&&this.setState("listening"),this.onDelta(l);return}r==="error"&&(g.error("dictation server event error",{_e:o.errorMessage??"unknown"}),this.fail("unavailable"))}startLevelMeter(e){if(this.onLevel)try{const a=new AudioContext;this.audioContext=a;const o=a.createMediaStreamSource(e),r=a.createAnalyser();r.fftSize=512,o.connect(r);const l=new Uint8Array(r.frequencyBinCount),s=()=>{var c;r.getByteTimeDomainData(l);let t=0;for(let d=0;d<l.length;d++){const _=((l[d]??128)-128)/128;t+=_*_}const n=Math.sqrt(t/l.length);(c=this.onLevel)==null||c.call(this,Math.min(1,n*4)),this.levelRaf=requestAnimationFrame(s)};this.levelRaf=requestAnimationFrame(s)}catch(a){g.error("dictation level meter unavailable",{_e:a instanceof Error?a.message:String(a)})}}isTornDown(){return this.state==="stopped"||this.state==="error"}fail(e){this.isTornDown()||(this.teardown(),this.setState("error"),this.onError(e))}teardown(){var e,a,o,r;this.timers.forEach(l=>clearTimeout(l)),this.timers=[],this.levelRaf&&cancelAnimationFrame(this.levelRaf),this.levelRaf=0,(e=this.dc)==null||e.close(),this.dc=null,(a=this.pc)==null||a.close(),this.pc=null,(o=this.stream)==null||o.getTracks().forEach(l=>l.stop()),this.stream=null,(r=this.audioContext)==null||r.close().catch(l=>{g.error("failed to close dictation audio context",{_e:String(l)})}),this.audioContext=null}setState(e){this.state!==e&&(this.state=e,this.onState(e))}}const Ge=1300,We={status:"idle",error:null};class Ze{constructor({api:e,config:a}){this.state=new z(We),this.levelRef={current:0},this.mintCache=new Le,this.session=null,this.target=null,this.prefix="",this.raw="",this.processed="",this.displayed="",this.dripTimer=null,this.silenceTimer=null,this.isActive=()=>this.session!==null,this.prewarm=()=>{this.mintToken().catch(o=>{this.mintCache.clear(),g.error("dictation token prewarm failed",{_e:o instanceof Error?o.message:String(o)})})},this.start=o=>{this.session&&this.teardown(),this.target=o,this.language=G.languageHint(this.config.language??navigator.language),this.prefix=o.getValue(),this.raw="",this.processed="",this.displayed="";const r=new He({mintToken:this.mintToken,onLevel:l=>{this.levelRef.current=l},onState:l=>{r===this.session&&(l==="connecting"&&this.state.set({status:"connecting",error:null}),l==="listening"&&this.state.set({status:"listening",error:null}),l==="stopped"&&this.teardown())},onError:l=>{r===this.session&&(this.mintCache.clear(),this.teardown({error:l,executeFinalCommand:!1}))},onDelta:l=>{if(r!==this.session||!this.target)return;if(!this.isConsistent()){this.teardown();return}this.raw+=l;const s=this.ingest();if(s==="stop"){this.teardown();return}if(s==="send"){this.teardown({send:!0});return}this.stopSilenceTimer(),E.pendingTailIsCompletePhrase(this.raw,this.language)&&(this.silenceTimer=setTimeout(()=>{if(r!==this.session)return;this.raw=`${this.raw}.`;const t=this.ingest();t==="stop"?this.teardown():t==="send"&&this.teardown({send:!0})},Ge))}});this.session=r,this.state.set({status:"connecting",error:null}),this.dripTimer=setInterval(()=>{if(this.target&&this.processed!==this.displayed){if(!this.isConsistent()){this.teardown();return}this.applyDisplayed(G.nextDripText({displayed:this.displayed,processed:this.processed}))}},Ne),r.start()},this.stop=o=>{this.session&&this.teardown(o)},this.mintToken=async()=>this.mintCache.resolve(()=>this.api.createDictationSession({language:this.language})),this.api=e,this.config=a}isConsistent(){return this.target?this.target.getValue()===this.prefix+this.displayed:!1}applyDisplayed(e){this.target&&(this.target.setValue(this.prefix+e),this.displayed=e)}ingest(e){const a=E.process(this.raw,{language:this.language,final:e==null?void 0:e.final});return this.processed=a.text,a.text.startsWith(this.displayed)||this.applyDisplayed(a.text),a.control}stopSilenceTimer(){this.silenceTimer&&clearTimeout(this.silenceTimer),this.silenceTimer=null}teardown(e){var l;const a=this.session,o=this.target;this.dripTimer&&clearInterval(this.dripTimer),this.dripTimer=null,this.stopSilenceTimer();let r=(e==null?void 0:e.send)??!1;if(o&&this.isConsistent()){const s=this.ingest({final:!0});(e==null?void 0:e.executeFinalCommand)!==!1&&s==="send"&&(r=!0),this.processed!==this.displayed&&this.applyDisplayed(this.processed)}this.session=null,this.target=null,a==null||a.stop(),this.levelRef.current=0,this.state.set({status:"idle",error:(e==null?void 0:e.error)??null}),r&&((l=o==null?void 0:o.onSend)==null||l.call(o))}}const $e={write_a_message_placeholder:"اكتب رسالة...",your_issue_has_been_resolved:"تم حل مشكلتك!",new_conversation:"محادثة جديدة",welcome_screen_title:"مرحبًا بك في دردشة الدعم الخاصة بنا",welcome_screen_description:"نحن هنا للمساعدة! ابدأ 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Bắt đầu cuộc trò chuyện và chúng tôi sẽ phản hồi sớm nhất có thể.",your_name_placeholder:"Tên của bạn",your_email_placeholder:"Địa chỉ email của bạn",start_chat_button:"Liên hệ hỗ trợ",start_chat_button_loading:"Đang kết nối...",i_need_more_help:"Tôi cần thêm trợ giúp",this_was_helpful:"Điều này hữu ích",optional:"Tùy chọn",no_conversations_yet:"Chưa có cuộc trò chuyện nào",back_to_conversations:"Quay lại cuộc trò chuyện",closed_conversations:"Cuộc trò chuyện đã đóng",csat_title:"Cuộc trò chuyện của bạn thế nào?",csat_submitted_title:"Bạn đã đánh giá cuộc trò chuyện là",csat_feedback_placeholder:"Cho chúng tôi biết thêm... 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(valgfritt)",follow_up_placeholder:"Følg opp…",companion_layout_label:"Oppsett",companion_layout_floating:"Flytende",companion_layout_sidebar:"Sidepanel",companion_layout_fullscreen:"Fullskjerm",companion_close:"Lukk",companion_history:"Samtalehistorikk",companion_expand_chat:"Utvid chatten",companion_sidebar_dock_label:"Dokking",companion_sidebar_side_label:"Side",companion_sidebar_left:"Venstre",companion_sidebar_right:"Høyre",companion_resize_chat:"Endre størrelsen på chatten",scroll_to_bottom:"Rull til bunnen",thinking:"Tenker…",running:"Kjører…",steps:"trinn",step_arguments:"Argumenter",step_result:"Resultat",attach_files:"Legg ved bilder, videoer, PDF-er eller regneark (maksimal størrelse 25 MB)",mark_page_active:"Klikk på noe på siden for å markere det — Esc for å avbryte",mark_page:"Marker noe på siden for å spørre om det",stop_response:"Stopp svar",copy_reply:"Kopier svar",mentions_empty:"Ingen treff",copied:"Kopiert",send_message:"Send melding",upload_failed:"Opplasting mislyktes: {error}",remove_attachment:"Fjern vedlegg",json_no_items:"Ingen elementer",json_no_data:"Ingen data",json_no_chart_data:"Ingen data for diagrammet",json_unsupported:"Ikke støttet: {type}",json_see_less:"Vis mindre",json_phone_agent:"Telefonagent",json_phone_agent_test:"Test via nett",page_context_remove:"Fjern sidekontekst",json_see_more:"Vis {count} til",queued_label:"{count} I kø",remove_queued_message:"Fjern meldingen fra køen",send_queued_now:"Send meldinger i køen nå",turn_failed_message:"Noe gikk galt, og svaret kom ikke fram.",turn_failed_retry:"Prøv igjen",page_mark_hint:"Klikk på noe for å markere det",page_mark_escape:"Esc",page_mark_shape_box:"Ramme",page_mark_shape_circle:"Sirkel",page_mark_shape_arrow:"Pil",page_mark_shape_bracket:"Klamme",page_mark_shape_underline:"Understreking",page_mark_shape_highlight:"Utheving",page_mark_shape_strike_through:"Gjennomstreking",page_mark_shape_crossed_off:"Kryss ut",page_mark_shape_aria:"Markeringsform: {shape}",page_mark_note_placeholder:"Legg til et notat… (Enter for å legge ved)",page_mark_attach:"Legg ved markering",page_mark_remove:"Fjern {label}",page_mark_region:"Markert område",page_mark_default_message:"Hva er dette?",file_rejected:"Filtypen støttes ikke, eller filen er for stor.",dictate:"Dikter",stop_dictation:"Stopp diktering",dictation_mic_blocked:"Tillat mikrofontilgang for å diktere",dictation_unavailable:"Diktering er ikke tilgjengelig akkurat nå",questions_back:"Tilbake",questions_next:"Neste",questions_send:"Send",questions_type_answer:"Jeg skriver det selv",questions_answer_placeholder:"Skriv svaret ditt…",close_conversation_title:"Lukk samtale",close_conversation_description:"Er du sikker på at du vil lukke denne samtalen?",close_conversation_cancel:"Nei",close_conversation_confirm:"Ja",dialog_close:"Lukk",zoom_in:"Zoom inn",zoom_out:"Zoom ut",reset_zoom:"Tilbakestill zoom",support_chat_aria_label:"Support-chat"},Pa={write_a_message_placeholder:"Napíšte správu...",your_issue_has_been_resolved:"Váš problém bol vyriešený!",new_conversation:"Nová konverzácia",welcome_screen_title:"Vitajte v našom zákazníckom chate",welcome_screen_description:"Sme tu, aby sme vám pomohli! 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te(e,ae(i.language),i.translationOverrides,a)}class Da{constructor({config:e,api:a,contactCtx:o,storageCtx:r,sessionsPollingIntervalSeconds:l,sharedSessions:s}){this.sessionsRefresher=new J,this.persistedSessionId=null,this.sessionAbortController=new AbortController,this.sessionState=new z({session:null,isCreatingSession:!1,isResolvingSession:!1}),this.sessionsState=new z({data:[],cursor:void 0,isLastPage:!1,didStartInitialFetch:!1,isInitialFetchLoading:!0}),this.registerActiveSessionPersistence=()=>{this.storageCtx&&(this.stopPersistingSession=this.sessionState.subscribe(this.persistSession))},this.restoreActiveSessionTracking=()=>{var t;(t=this.stopPersistingSession)==null||t.call(this),this.stopPersistingSession=void 0,this.registerActiveSessionPersistence()},this.trackActiveSession=t=>{var n;(n=this.stopPersistingSession)==null||n.call(this),this.stopPersistingSession=t.sessionState.subscribe(this.persistSession),this.persistSession(t.sessionState.get())},this.persistSession=({session:t})=>{const n=this.storageCtx;if(!n)return;const c=t!=null&&t.isOpened?t.id:null;if(c===this.persistedSessionId||!c&&this.persistedSessionId===null)return;this.persistedSessionId=c,(c?n.setActiveSessionId(c):n.clearActiveSessionId()).catch(_=>{g.warn("failed to persist the active session",{error:_ instanceof Error?_.message:String(_)})})},this.getLastActiveSessionId=async()=>{if(!this.storageCtx)return null;try{return await this.storageCtx.getActiveSessionId()}catch{return null}},this.reset=async()=>{this.sessionAbortController.abort(),this.sessionAbortController=new AbortController,this.sessionState.reset()},this.registerSessionsRefresherWrapper=()=>{var t;(t=this.contactCtx.state.get().contact)!=null&&t.token&&!this.sessionsState.get().didStartInitialFetch?this.registerSessionsRefresher():this.stopWaitingForContact=this.contactCtx.state.subscribe(({contact:n})=>{n!=null&&n.token&&!this.sessionsState.get().didStartInitialFetch&&this.registerSessionsRefresher()})},this.registerSessionsRefresher=()=>{this.sessionsRefresher.startPolling(async()=>{this.sessionsState.get().didStartInitialFetch===!1&&this.sessionsState.setPartial({didStartInitialFetch:!0}),await this.refreshSessions(),this.sessionsState.get().isInitialFetchLoading===!0&&this.sessionsState.setPartial({isInitialFetchLoading:!1})},this.sessionsPollingIntervalSeconds*1e3)},this.dispose=({clearActiveSession:t=!1}={})=>{var n,c;if(this.sessionsRefresher.reset(),this.sessionAbortController.abort(),(n=this.stopPersistingSession)==null||n.call(this),this.stopPersistingSession=void 0,(c=this.stopWaitingForContact)==null||c.call(this),this.stopWaitingForContact=void 0,this.sessionState.reset(),t&&this.storageCtx)return this.persistedSessionId=null,this.storageCtx.clearActiveSessionId().catch(d=>{g.warn("failed to clear the replaced session",{error:d instanceof Error?d.message:String(d)})})},this.getParsedCustomData=()=>Object.fromEntries(Object.entries(this.config.sessionCustomData||{}).map(([t,n])=>{var c;return typeof n=="string"?[t,n]:typeof n=="boolean"?[t,n]:typeof n=="number"?[t,n]:[t,((c=Y(()=>JSON.stringify(n)))==null?void 0:c.data)||""]})),this.createSession=async()=>{const{signal:t}=this.sessionAbortController;this.sessionState.setPartial({session:null,isCreatingSession:!0});try{const n=await this.requestSession(t);if(t.aborted)return null;if(n.session)return n.session;if(n.status===401&&await this.contactCtx.recoverFromStaleToken()){if(t.aborted)return null;const c=await this.requestSession(t);return t.aborted?null:c.session?c.session:(g.error("failed to create session",c.error),null)}return g.error("failed to create 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c=[...this.sessionsState.get().data,...t.items].filter((d,_,p)=>_===p.findIndex(u=>d.id===u.id));this.sessionsState.setPartial({data:c,cursor:t.next||void 0,isLastPage:t.next===null})}},this.getSessions=async({cursor:t})=>{var c,d;if(!((c=this.contactCtx.state.get().contact)!=null&&c.token))return{data:null};const n=(d=this.contactCtx.state.get().contact)==null?void 0:d.externalId;return await this.api.getSessions({cursor:t,filters:n?{external_id:n}:{}})},this.setSessions=t=>{const n=[...t,...this.sessionsState.get().data].filter((c,d,_)=>d===_.findIndex(p=>c.id===p.id));this.sessionsState.setPartial({data:n})},this.refreshSessions=async()=>{const{data:t}=await this.getSessions({cursor:void 0});t&&this.setSessions(t.items)},this.resolveSession=async()=>{const t=this.sessionState.get().session;if(!t||!t.isOpened)return{success:!1,error:"Session is not opened"};this.sessionState.setPartial({isResolvingSession:!0});const{signal:n}=this.sessionAbortController,c=await this.api.resolveSession({session_id:t.id},n).catch(p=>{if(n.aborted)return null;throw p});if(!c||n.aborted)return{success:!1,error:"Session was reset"};const{data:d,error:_}=c;return d?(this.sessionState.setPartial({session:d,isResolvingSession:!1}),{success:!0,data:d}):(this.sessionState.setPartial({isResolvingSession:!1}),{success:!1,error:_})},this.createStateCheckpoint=async t=>{var d;const n=(d=this.sessionState.get().session)==null?void 0:d.id;if(!n)return;const{data:c}=await this.api.createStateCheckpoint({session_id:n,payload:t});return c!=null&&c.success?{success:!0}:{success:!1}},this.config=e,this.api=a,this.contactCtx=o,this.storageCtx=r,this.sessionsPollingIntervalSeconds=l,s?this.sessionsState=s:this.registerSessionsRefresherWrapper(),this.registerActiveSessionPersistence()}}const Na=(i,e,{sendsPageContext:a})=>{const o=oe(i),r=a&&e.mentions&&e.mentions.length>0?{mentions:e.mentions.map(Ra)}:void 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0&&(a.inline_ui=e.inlineUi)),a},ne=({config:i,input:e,uuid:a,sessionId:o,content:r,initialMessages:l,sendsPageContext:s})=>{var t,n,c,d;return{uuid:a,bot_token:i.token,headers:i.headers,query_params:i.queryParams,body_properties:i.bodyProperties,session_id:o,content:r,attachments:e.attachments,...Na(i,e,{sendsPageContext:s}),language:i.language,features:La(i),presentation:i.presentation,capabilities:{connections:((t=i.capabilities)==null?void 0:t.connections)===!0,structured_questions:(n=i.capabilities)==null?void 0:n.structuredQuestions,rich_replies:(c=i.capabilities)==null?void 0:c.richReplies,page_effects:(d=i.capabilities)==null?void 0:d.pageEffects},exit_mode_prompt:e.exitModePrompt,initial_messages:l.length>0?l.map(_=>({uuid:_.id,content:_.data.message})):void 0}},q=class q{constructor({config:e,api:a,sessionCtx:o,contactCtx:r,streaming:l,sendsPageContext:s,getClientCapabilities:t,getRequestConfig:n,isStreaming:c,getSendsPageContext:d}){this.state=new z({messages:[],isSendingMessage:!1,isSendingMessageToAI:!1,settledAgentUserMessageId:null,lastAIResMightSolveUserIssue:!1,isInitialFetchLoading:!1}),this.draftState=new z({text:"",mentions:[]}),this.agentHandlers=null,this.bufferedAgentSends=[],this.sendMessageAbortController=new AbortController,this.conversationGeneration=0,this.captureConversation=()=>{const _=this.conversationGeneration;return()=>_===this.conversationGeneration},this.messageIdsDispatchedToOnMessageReceivedHook=new Set,this.sentTextHistory=[],this.reset=()=>{this.conversationGeneration++,this.sendMessageAbortController.abort("Resetting chat"),this.bufferedAgentSends=[],this.state.reset(),this.messageIdsDispatchedToOnMessageReceivedHook.clear(),this.sentTextHistory=[],this.draftState.reset()},this.rememberSentText=_=>{const p=_.trim();!p||this.sentTextHistory.at(-1)===p||(this.sentTextHistory.push(p),this.sentTextHistory.length>q.SENT_TEXT_HISTORY_MAX&&this.sentTextHistory.shift())},this.getSentTextHistory=()=>this.sentTextHistory,this.registerAgentHandlers=_=>{this.agentHandlers=_;const p=this.bufferedAgentSends;this.bufferedAgentSends=[],p.forEach(u=>{q.dispatchToEngine(_,u)})},this.unregisterAgentHandlers=_=>{this.agentHandlers===_&&(this.agentHandlers=null)},this.dispatchToOnMessageReceivedHook=_=>{var u,h;if(_.type==="USER"||this.messageIdsDispatchedToOnMessageReceivedHook.has(_.id))return;const p=this.sessionCtx.sessionState.get().session;p&&(this.messageIdsDispatchedToOnMessageReceivedHook.add(_.id),(h=(u=this.config.hooks)==null?void 0:u.onMessageReceived)==null||h.call(u,{message:_,session:p}))},this.markAsDispatchedToOnMessageReceivedHook=_=>{_.forEach(p=>this.messageIdsDispatchedToOnMessageReceivedHook.add(p))},this.buildPersistentInitialMessages=()=>{var p,u;return!((p=this.sessionCtx.sessionState.get().session)!=null&&p.id)&&this.state.get().messages.length===0&&((u=this.config.advancedInitialMessages)==null?void 0:u.some(h=>h.persistent))?(this.config.advancedInitialMessages||[]).filter(h=>h.persistent).map(h=>({id:x(),component:"bot_message",type:"AI",timestamp:new Date().toISOString(),data:{message:h.message},agent:this.config.bot?{...this.config.bot,isAi:!0,id:null}:void 0})):[]},this.ensureSessionId=async()=>{var _,p;if(!((_=this.sessionCtx.sessionState.get().session)!=null&&_.id)){if(!await this.sessionCtx.createSession())return null;this.sessionCtx.refreshSessions()}return((p=this.sessionCtx.sessionState.get().session)==null?void 0:p.id)??null},this.rollbackOptimisticMessages=_=>{if(_.length===0)return;const p=new Set(_),u=this.state.get().messages,h=u.filter(k=>!p.has(k.id));h.length!==u.length&&this.state.setPartial({messages:h})},this.notifySendAccepted=_=>{var p;try{(p=_.onAccepted)==null||p.call(_)}catch(u){g.error("send acceptance callback failed",u)}},this.stageUserTurn=async(_,{pending:p})=>{const u=this.captureConversation(),h=this.buildUserMessage(_);if(!h)return null;const k=p?{...h,pending:!0}:h,v=this.buildPersistentInitialMessages(),f=[...v.map(y=>y.id),k.id];this.state.setPartial({messages:[...v,...this.state.get().messages,...k.background?[]:[k]]});let b;try{b=await this.ensureSessionId()}catch(y){if(!u())return null;throw this.rollbackOptimisticMessages(f),y}return u()?b?{sessionId:b,userMessage:k,initialMessages:v}:(this.rollbackOptimisticMessages(f),null):null},this.buildQueuedUserMessage=_=>{var h;const p=this.buildUserMessage(_);if(!p)return null;const u=(h=this.sessionCtx.sessionState.get().session)==null?void 0:h.id;return u?{sessionId:u,userMessage:{...p,pending:!0}}:null},this.buildUserMessage=_=>{var p;return!_.content.trim()&&(!_.attachments||_.attachments.length===0)?(g.warn("cannot send an empty message of no content or attachments"),null):{...this.toUserMessage(_.content.trim(),_.attachments||void 0,this.sendsPageContext?q.markedElementNames(_.clientContext):void 0,this.sendsPageContext&&((p=_.mentions)!=null&&p.length)?_.mentions:void 0),..._.background?{background:!0}:{}}},this.appendUserMessageIfAbsent=_=>{if(_.background)return;const p=this.state.get().messages;p.some(u=>u.id===_.id)||this.state.setPartial({messages:[...p,_]})},this.markUserMessageDelivered=_=>{const p=this.state.get().messages,u=p.findIndex(v=>v.id===_&&v.type==="USER"&&v.pending);if(u===-1)return;const h=p[u];if(!h||h.type!=="USER")return;const k=[...p];k[u]={...h,pending:!1},this.state.setPartial({messages:k})},this.sendMessage=async _=>{var u,h,k,v,f;if(this.streaming){if(!this.agentHandlers){this.bufferedAgentSends.push(_);return}await this.agentHandlers.send(_);return}let p;try{const b=this.sessionCtx.sessionState.get().session,S=(b==null?void 0:b.assignee.kind)==="ai",_e=this.state.get().isSendingMessageToAI,A=this.state.get().messages.at(-1);if(this.blocksSendWhileAwaitingReply&&(_e||S&&(A==null?void 0:A.type)==="USER"&&A.id!==this.state.get().settledAgentUserMessageId)){g.warn("cannot send messages while awaiting AI response");return}this.sendMessageAbortController.abort("Superseded by a newer message"),this.sendMessageAbortController=new AbortController,p=this.sendMessageAbortController,this.state.setPartial({lastAIResMightSolveUserIssue:!1,isSendingMessage:!0,isSendingMessageToAI:!!S||!b});const L=await this.stageUserTurn(_,{pending:!1});if(!L)return;const{sessionId:le,userMessage:F,initialMessages:ce}=L;this.notifySendAccepted(_);const{data:w}=await this.api.sendMessage(ne({config:{...this.getRequestConfig(),capabilities:this.getClientCapabilities()},input:_,uuid:F.id,sessionId:le,content:F.content,initialMessages:ce,sendsPageContext:this.sendsPageContext}),p.signal);if(w!=null&&w.success){const C=this.toBotMessage(w);if(C){const P=this.state.get().messages;if(!!P.some(pe=>pe.id===C.id)){this.state.setPartial({lastAIResMightSolveUserIssue:((u=w.autopilotResponse)==null?void 0:u.mightSolveUserIssue)||((h=w.uiResponse)==null?void 0:h.mightSolveUserIssue)});return}this.state.setPartial({messages:[...P,C],lastAIResMightSolveUserIssue:((k=w.autopilotResponse)==null?void 0:k.mightSolveUserIssue)||((v=w.uiResponse)==null?void 0:v.mightSolveUserIssue)}),this.dispatchToOnMessageReceivedHook(C)}w.session&&this.sessionCtx.sessionState.setPartial({session:w.session})}else{const C=this.toBotErrorMessage(((f=w==null?void 0:w.error)==null?void 0:f.message)||se(this.config,"turn_failed_message")),P=this.state.get().messages;this.state.setPartial({messages:[...P,C]})}}catch(b){p!=null&&p.signal.aborted||g.error("failed to send message",b)}finally{p!=null&&p.signal.aborted||this.state.setPartial({isSendingMessage:!1,isSendingMessageToAI:!1})}},this.toUserMessage=(_,p,u,h)=>{const k=(()=>{const f=this.contactCtx.state.get().extraCollectedData;return this.state.get().messages.length===0&&f&&Object.keys(f).length>0?`${Object.entries(f).filter(([y,S])=>!!S).map(([y,S])=>`${y}: ${S}`).join(` 
 `)} 
 
-${_}`:_})();return{id:C(),type:"USER",content:g,attachments:p,markedElements:u,mentions:m,timestamp:new Date().toISOString()}},this.toBotMessage=_=>{var p;return _.success&&_.autopilotResponse?{type:"AI",id:_.autopilotResponse.id||C(),timestamp:new Date().toISOString(),component:"bot_message",agent:this.config.bot?{name:this.config.bot.name||"",isAi:!0,avatarUrl:null,avatar:null,id:null}:void 0,data:{message:_.autopilotResponse.value.content,action:(p=_.uiResponse)!=null&&p.value.name?{name:_.uiResponse.value.name,data:_.uiResponse.value.request_response}:void 0}}:null},this.toBotErrorMessage=_=>({type:"AI",id:C(),timestamp:new Date().toISOString(),component:"bot_message",data:{message:_,variant:"error",action:void 0}}),this.config=e,this.getClientCapabilities=a??(()=>this.getRequestConfig().capabilities),this.api=t,this.sessionCtx=o,this.contactCtx=r,this.isStreaming=c??(()=>l),this.getRequestConfig=i??(()=>this.config),this.getSendsPageContext=d??(()=>s)}get streaming(){return this.isStreaming()}get sendsPageContext(){return this.getSendsPageContext()}static dispatchToEngine(e,t){try{Promise.resolve(e.send(t)).catch(o=>{k.error("streaming send failed",o)})}catch(o){k.error("streaming send failed",o)}}get hasPendingAgentWork(){var e,t;return this.bufferedAgentSends.length>0||(((t=(e=this.agentHandlers)==null?void 0:e.hasPendingWork)==null?void 0:t.call(e))??!1)}static markedElementNames(e){const t=e==null?void 0:e.page_marks;if(!Array.isArray(t))return;const o=t.flatMap(r=>{if(typeof r!="object"||r===null)return[];const l=r.elements,s=Array.isArray(l)?l[0]:void 0,a=typeof s=="object"&&s!==null&&"name"in s?s.name:void 0;if(typeof a!="string"||a.length===0)return[];const i=r.note,c=r.snapshotUrl;return[{name:a,...typeof i=="string"&&i.length>0?{note:i}:{},...typeof c=="string"&&c.length>0?{snapshotUrl:c}:{},mark:r}]});return o.length>0?o:void 0}get blocksSendWhileAwaitingReply(){return!this.streaming&&this.config.disableSendingWhenAwaitingAIReply!==!1}};x.SENT_TEXT_HISTORY_MAX=50;let N=x;class Oa{constructor(e){var t,o;this.widget=e,this.subscriptions=[],this.disposed=!1,this.restorableSessionId=null,this.didReadStoredSession=!1,this.readStoredSession=()=>{if(!this.shouldRestoreLastSession){this.didReadStoredSession=!0;return}this.sessionCtx.getLastActiveSessionId().then(r=>{this.restorableSessionId=r}).finally(()=>{this.didReadStoredSession=!0,this.routeFromSessions(this.sessionCtx.sessionsState.get())})},this.registerRoutingListener=()=>{this.subscriptions.push(this.contactCtx.state.subscribe(({contact:r})=>{var l;r!=null&&r.token&&this.state.get().screen==="welcome"&&this.state.setPartial({screen:(l=this.config.router)!=null&&l.chatScreenOnly?"chat":"sessions"})})),this.subscriptions.push(this.sessionCtx.sessionsState.subscribe(this.routeFromSessions))},this.routeFromSessions=({isInitialFetchLoading:r,data:l})=>{var s,a,i,c,d;if(!(this.disposed||!this.didReadStoredSession)){if(this.restorableSessionId&&!((s=this.sessionCtx.sessionState.get().session)!=null&&s.id)){const _=l.find(p=>p.id===this.restorableSessionId&&p.isOpened);if(_){this.restorableSessionId=null,this.toChatScreen(_.id);return}if(r)return;this.restorableSessionId=null}if((a=this.config.router)!=null&&a.chatScreenOnly&&!((i=this.sessionCtx.sessionState.get().session)!=null&&i.id)){const _=(c=l.find(p=>p.isOpened))==null?void 0:c.id;return _?this.toChatScreen(_):void 0}l.length||((d=this.config.router)==null?void 0:d.goToChatIfNoSessions)!==!1&&!r&&this.state.get().screen!=="chat"&&this.toChatScreen()}},this.dispose=()=>{this.disposed=!0,this.subscriptions.forEach(r=>r()),this.subscriptions=[],this.navigateConversation=void 0},this.toSessionsScreen=()=>{this.navigateConversation||this.resetChat(),this.state.setPartial({screen:"sessions"})},this.toChatScreen=r=>{var s,a;if(this.navigateConversation)return this.navigateConversation(r);this.resetChat();let l;if(r){if(l=this.sessionCtx.sessionsState.get().data.find(i=>i.id===r),!l)return;this.sessionCtx.sessionState.setPartial({session:l})}return this.state.setPartial({screen:"chat"}),(a=(s=this.config.hooks)==null?void 0:s.onNavigateToChat)==null||a.call(s,{session:l}),this.widget},this.config=e.config,this.contactCtx=e.contactCtx,this.sessionCtx=e.sessionCtx,this.resetChat=e.resetChat,this.state=new z({screen:this.contactCtx.shouldCollectData()?"welcome":(t=this.config.router)!=null&&t.chatScreenOnly?"chat":"sessions"}),this.shouldRestoreLastSession=((o=this.config.router)==null?void 0:o.restoreLastSession)??!1,this.readStoredSession(),this.registerRoutingListener()}}class Ua{constructor({storage:e,config:t}){this.KEYS={contactToken:o=>`opencx-widget:org-token-${o}:contact-token`,externalContactId:o=>`opencx-widget:org-token-${o}:external-contact-id`,companionPreference:(o,r)=>`opencx-widget:org-token-${o}:companion-${r}`,activeSession:o=>`opencx-widget:org-token-${o}:active-session`},this.setContactToken=async o=>{await this.storage.set(this.KEYS.contactToken(this.config.token),o)},this.getContactToken=async()=>this.storage.get(this.KEYS.contactToken(this.config.token)),this.clearContactToken=async()=>{await this.storage.remove(this.KEYS.contactToken(this.config.token))},this.activeSessionKey=()=>this.KEYS.activeSession(this.config.token),this.getActiveSessionId=async()=>this.storage.get(this.activeSessionKey()),this.setActiveSessionId=async o=>{await this.storage.set(this.activeSessionKey(),o)},this.clearActiveSessionId=async()=>{await this.storage.remove(this.activeSessionKey())},this.setExternalContactId=async o=>{await this.storage.set(this.KEYS.externalContactId(this.config.token),o)},this.getExternalContactId=async()=>this.storage.get(this.KEYS.externalContactId(this.config.token)),this.companionKey=o=>this.KEYS.companionPreference(this.config.token,o),this.getFiniteNumber=async o=>{const r=await this.storage.get(o);if(r===null)return null;const l=Number(r);return Number.isFinite(l)?l:null},this.getCompanionPillOffsetX=async()=>this.getFiniteNumber(this.companionKey("pill-offset-x")),this.setCompanionPillOffsetX=async o=>{Number.isFinite(o)&&await this.storage.set(this.companionKey("pill-offset-x"),String(o))},this.getCompanionSidebarWidth=async()=>this.getFiniteNumber(this.companionKey("sidebar-width")),this.setCompanionSidebarWidth=async o=>{Number.isFinite(o)&&await this.storage.set(this.companionKey("sidebar-width"),String(o))},this.getCompanionSidebarSide=async()=>{const o=await this.storage.get(this.companionKey("sidebar-side"));return o==="left"||o==="right"?o:null},this.setCompanionSidebarSide=async o=>{await this.storage.set(this.companionKey("sidebar-side"),o)},this.getCompanionLayout=async()=>{const o=await this.storage.get(this.companionKey("layout"));return o==="compact"||o==="sidebar"?o:null},this.setCompanionLayout=async o=>{await this.storage.set(this.companionKey("layout"),o)},this.getCompanionSidebarMode=async()=>{const o=await this.storage.get(this.companionKey("sidebar-mode"));return o==="docked"||o==="floating"?o:null},this.setCompanionSidebarMode=async o=>{await this.storage.set(this.companionKey("sidebar-mode"),o)},this.storage=e,this.config=t}}function Ba({org:n,agent:e}){return e?{name:e.name,avatarUrl:e.avatar_url,streaming:e.streaming,...e.presentation?{presentation:e.presentation}:{},features:{dictation:e.features.dictation,attachments:e.features.attachments,pageContext:e.features.page_context,clientTools:e.features.client_tools}}:{name:n.name,avatarUrl:null,streaming:!1,features:{dictation:!1,attachments:!0,pageContext:!1,clientTools:!1}}}function M(n,e){return n&&e!==!1}function Va(n,e){const t=e.features;return{dictation:M(n.features.dictation,t==null?void 0:t.dictation),attachments:n.features.attachments,pageContext:M(n.features.pageContext,t==null?void 0:t.pageContext),clientTools:M(n.features.clientTools,t==null?void 0:t.clientTools)}}class re extends Error{constructor(e,t,o){super(t),this.name="WidgetInitializationError",this.code=e,this.details=o}}const j=class j{constructor({config:e,storage:t,getClientCapabilities:o,getRequestConfig:r,modes:l,org:s,agent:a,parent:i}){if(this.modes=[],this.disposed=!1,this.createConversation=()=>{const c=new j({config:{...this.config,router:{...this.config.router,restoreLastSession:!1,chatScreenOnly:!1,goToChatIfNoSessions:!1}},modes:this.modes,org:this.org,agent:this.agent,parent:this,getRequestConfig:this.getRequestConfig,getClientCapabilities:this.getClientCapabilities});return c.routerCtx.state.setPartial({screen:this.contactCtx.shouldCollectData()?"welcome":"chat"}),c},this.releaseConversation=()=>this.dispose(),this.dispose=({clearActiveSession:c=!1}={})=>{if(this.disposed)return;this.disposed=!0,this.routerCtx.dispose(),this.activeSessionPollingCtx.dispose();const d=this.sessionCtx.dispose({clearActiveSession:c});return this.messageCtx.reset(),this.uploadCtx.reset(),this.dictationCtx.stop(),d},this.resetChat=()=>{this.sessionCtx.reset(),this.messageCtx.reset(),this.uploadCtx.reset()},this.reconcileAfterStream=c=>this.activeSessionPollingCtx.reconcileAfterStream(c),!j.pollingIntervalsSeconds)throw Error("Widget polling values are not defined, did you call WidgetCtx.initialize()");this.config=e,this.getRequestConfig=r??(()=>this.config),this.getClientCapabilities=o,this.org=s,this.agent=a,this.api=(i==null?void 0:i.api)??new H({config:e}),this.storageCtx=(i==null?void 0:i.storageCtx)??(t?new Ua({storage:t,config:e}):void 0),this.modes=l,this.contactCtx=(i==null?void 0:i.contactCtx)??new Se({api:this.api,config:this.config,storageCtx:this.storageCtx}),this.sessionCtx=new Na({config:this.config,api:this.api,contactCtx:this.contactCtx,storageCtx:i?void 0:this.storageCtx,sharedSessions:i==null?void 0:i.sessionCtx.sessionsState,sessionsPollingIntervalSeconds:j.pollingIntervalsSeconds.sessions}),this.messageCtx=new N({config:this.config,api:this.api,sessionCtx:this.sessionCtx,contactCtx:this.contactCtx,streaming:this.streaming,isStreaming:()=>this.streaming,sendsPageContext:this.features.pageContext,getSendsPageContext:()=>this.features.pageContext,getClientCapabilities:o,getRequestConfig:r}),this.uploadCtx=new Ce(this.api),this.csatCtx=new xe({api:this.api,sessionCtx:this.sessionCtx,messageCtx:this.messageCtx}),this.dictationCtx=new $e({api:this.api,config:this.config}),this.activeSessionPollingCtx=new ze({api:this.api,config:this.config,sessionCtx:this.sessionCtx,messageCtx:this.messageCtx,sessionPollingIntervalSeconds:j.pollingIntervalsSeconds.session}),this.routerCtx=new Oa(this)}get streaming(){var e,t;return(e=this.messageCtx)!=null&&e.hasPendingAgentWork?!0:(t=this.messageCtx)!=null&&t.state.get().isSendingMessage?!1:this.agent.streaming&&this.getRequestConfig().streaming!==!1}get features(){return Va(this.agent,this.getRequestConfig())}};j.pollingIntervalsSeconds=null,j.initialize=async({config:e,storage:t,getClientCapabilities:o,getRequestConfig:r})=>{var s,a;const l=await new H({config:e}).getExternalWidgetConfig();if(!l.data)throw k.error("widget config fetch failed",l.error),new re("config-fetch-failed","Failed to fetch widget config",l.error);return j.pollingIntervalsSeconds={session:((s=l.data)==null?void 0:s.sessionPollingIntervalSeconds)||10,sessions:((a=l.data)==null?void 0:a.sessionsPollingIntervalSeconds)||60},new j({config:e,storage:t,getClientCapabilities:o,getRequestConfig:r,modes:l.data.modes||[],org:{id:l.data.org.id,name:l.data.org.name},agent:Ba(l.data)})};let R=j;function Ha(n,e){return n?{streaming:n.streaming&&(e==null?void 0:e.streaming)!==!1,toolActivity:n.toolActivity==="hidden"||(e==null?void 0:e.toolActivity)==="hidden"?"hidden":n.toolActivity==="status"||(e==null?void 0:e.toolActivity)==="status"?"status":"details",reasoning:n.reasoning&&(e==null?void 0:e.reasoning)!==!1}:e}class Wa{constructor({attack:e,release:t}){this.value=0,this.attack=e,this.release=t}next(e){return this.value+=(e-this.value)*(e>this.value?this.attack:this.release),this.value}current(){return this.value}}const T=["compact","sidebar","fullscreen"],Za=new Set(T);function _e(n){return Za.has(n)}function Ga(n){if(!Array.isArray(n))return T;const e=[],t=new Set;for(const o of n)!_e(o)||t.has(o)||(t.add(o),e.push(o));return e.length>0?e:T}function $a(n,e){return _e(n)&&e.includes(n)?n:e[0]??T[0]}function Ja(n,e){return n==="left"||n==="right"?n:e==="rtl"?"left":"right"}function Ya(n){return n==="docked"?"docked":"floating"}exports.ConnectionAttemptUnavailableError=$;exports.ConnectionRequestExpiredError=G;exports.DictationLevelSmoother=Wa;exports.PrimitiveState=z;exports.WidgetCtx=R;exports.WidgetInitializationError=re;exports.buildSendMessageBody=ie;exports.genUuid=C;exports.getTranslation=se;exports.isAgentStreamKeepalive=he;exports.isExhaustive=J;exports.isRecord=D;exports.isRtlLanguage=Da;exports.isSupportedLanguage=ae;exports.isTurnSteeredPart=ge;exports.log=k;exports.normalizeCompanionLayouts=Ga;exports.resolveClientPresentation=Ha;exports.resolveCompanionDefaultLayout=$a;exports.resolveConfigContext=ne;exports.resolveLanguage=te;exports.resolveSidebarMode=Ya;exports.resolveSidebarSide=Ja;exports.translate=oe;
+${_}`:_})(),v=new Date().toISOString();return{id:x(),type:"USER",deliveredAt:v,content:k,attachments:p,markedElements:u,mentions:h,timestamp:v}},this.toBotMessage=_=>{var p;return _.success&&_.autopilotResponse?{type:"AI",id:_.autopilotResponse.id||x(),timestamp:new Date().toISOString(),component:"bot_message",agent:this.config.bot?{name:this.config.bot.name||"",isAi:!0,avatarUrl:null,avatar:null,id:null}:void 0,data:{message:_.autopilotResponse.value.content,action:(p=_.uiResponse)!=null&&p.value.name?{name:_.uiResponse.value.name,data:_.uiResponse.value.request_response}:void 0}}:null},this.toBotErrorMessage=_=>({type:"AI",id:x(),timestamp:new Date().toISOString(),component:"bot_message",data:{message:_,variant:"error",action:void 0}}),this.config=e,this.getClientCapabilities=t??(()=>this.getRequestConfig().capabilities),this.api=a,this.sessionCtx=o,this.contactCtx=r,this.isStreaming=c??(()=>l),this.getRequestConfig=n??(()=>this.config),this.getSendsPageContext=d??(()=>s)}get streaming(){return this.isStreaming()}get sendsPageContext(){return this.getSendsPageContext()}static dispatchToEngine(e,a){try{Promise.resolve(e.send(a)).catch(o=>{g.error("streaming send failed",o)})}catch(o){g.error("streaming send failed",o)}}get hasPendingAgentWork(){var e,a;return this.bufferedAgentSends.length>0||(((a=(e=this.agentHandlers)==null?void 0:e.hasPendingWork)==null?void 0:a.call(e))??!1)}static markedElementNames(e){const a=e==null?void 0:e.page_marks;if(!Array.isArray(a))return;const o=a.flatMap(r=>{if(typeof r!="object"||r===null)return[];const l=r.elements,s=Array.isArray(l)?l[0]:void 0,t=typeof s=="object"&&s!==null&&"name"in s?s.name:void 0;if(typeof t!="string"||t.length===0)return[];const n=r.note,c=r.snapshotUrl;return[{name:t,...typeof n=="string"&&n.length>0?{note:n}:{},...typeof c=="string"&&c.length>0?{snapshotUrl:c}:{},mark:r}]});return o.length>0?o:void 0}get blocksSendWhileAwaitingReply(){return!this.streaming&&this.config.disableSendingWhenAwaitingAIReply!==!1}};q.SENT_TEXT_HISTORY_MAX=50;let N=q;class Fa{constructor(e){var a,o;this.widget=e,this.subscriptions=[],this.disposed=!1,this.restorableSessionId=null,this.didReadStoredSession=!1,this.readStoredSession=()=>{if(!this.shouldRestoreLastSession){this.didReadStoredSession=!0;return}this.sessionCtx.getLastActiveSessionId().then(r=>{this.restorableSessionId=r}).finally(()=>{this.didReadStoredSession=!0,this.routeFromSessions(this.sessionCtx.sessionsState.get())})},this.registerRoutingListener=()=>{this.subscriptions.push(this.contactCtx.state.subscribe(({contact:r})=>{var l;r!=null&&r.token&&this.state.get().screen==="welcome"&&this.state.setPartial({screen:(l=this.config.router)!=null&&l.chatScreenOnly?"chat":"sessions"})})),this.subscriptions.push(this.sessionCtx.sessionsState.subscribe(this.routeFromSessions))},this.routeFromSessions=({isInitialFetchLoading:r,data:l})=>{var s,t,n,c,d;if(!(this.disposed||!this.didReadStoredSession)){if(this.restorableSessionId&&!((s=this.sessionCtx.sessionState.get().session)!=null&&s.id)){const _=l.find(p=>p.id===this.restorableSessionId&&p.isOpened);if(_){this.restorableSessionId=null,this.toChatScreen(_.id);return}if(r)return;this.restorableSessionId=null}if((t=this.config.router)!=null&&t.chatScreenOnly&&!((n=this.sessionCtx.sessionState.get().session)!=null&&n.id)){const _=(c=l.find(p=>p.isOpened))==null?void 0:c.id;return _?this.toChatScreen(_):void 0}l.length||((d=this.config.router)==null?void 0:d.goToChatIfNoSessions)!==!1&&!r&&this.state.get().screen!=="chat"&&this.toChatScreen()}},this.dispose=()=>{this.disposed=!0,this.subscriptions.forEach(r=>r()),this.subscriptions=[],this.navigateConversation=void 0},this.toSessionsScreen=()=>{this.navigateConversation||this.resetChat(),this.state.setPartial({screen:"sessions"})},this.toChatScreen=r=>{var s,t;if(this.navigateConversation)return this.navigateConversation(r);this.resetChat();let l;if(r){if(l=this.sessionCtx.sessionsState.get().data.find(n=>n.id===r),!l)return;this.sessionCtx.sessionState.setPartial({session:l})}return this.state.setPartial({screen:"chat"}),(t=(s=this.config.hooks)==null?void 0:s.onNavigateToChat)==null||t.call(s,{session:l}),this.widget},this.config=e.config,this.contactCtx=e.contactCtx,this.sessionCtx=e.sessionCtx,this.resetChat=e.resetChat,this.state=new z({screen:this.contactCtx.shouldCollectData()?"welcome":(a=this.config.router)!=null&&a.chatScreenOnly?"chat":"sessions"}),this.shouldRestoreLastSession=((o=this.config.router)==null?void 0:o.restoreLastSession)??!1,this.readStoredSession(),this.registerRoutingListener()}}class Oa{constructor({storage:e,config:a}){this.KEYS={contactToken:o=>`opencx-widget:org-token-${o}:contact-token`,externalContactId:o=>`opencx-widget:org-token-${o}:external-contact-id`,companionPreference:(o,r)=>`opencx-widget:org-token-${o}:companion-${r}`,activeSession:o=>`opencx-widget:org-token-${o}:active-session`},this.setContactToken=async o=>{await this.storage.set(this.KEYS.contactToken(this.config.token),o)},this.getContactToken=async()=>this.storage.get(this.KEYS.contactToken(this.config.token)),this.clearContactToken=async()=>{await this.storage.remove(this.KEYS.contactToken(this.config.token))},this.activeSessionKey=()=>this.KEYS.activeSession(this.config.token),this.getActiveSessionId=async()=>this.storage.get(this.activeSessionKey()),this.setActiveSessionId=async o=>{await this.storage.set(this.activeSessionKey(),o)},this.clearActiveSessionId=async()=>{await this.storage.remove(this.activeSessionKey())},this.setExternalContactId=async o=>{await this.storage.set(this.KEYS.externalContactId(this.config.token),o)},this.getExternalContactId=async()=>this.storage.get(this.KEYS.externalContactId(this.config.token)),this.companionKey=o=>this.KEYS.companionPreference(this.config.token,o),this.getFiniteNumber=async o=>{const r=await this.storage.get(o);if(r===null)return null;const l=Number(r);return Number.isFinite(l)?l:null},this.getCompanionPillOffsetX=async()=>this.getFiniteNumber(this.companionKey("pill-offset-x")),this.setCompanionPillOffsetX=async o=>{Number.isFinite(o)&&await this.storage.set(this.companionKey("pill-offset-x"),String(o))},this.getCompanionSidebarWidth=async()=>this.getFiniteNumber(this.companionKey("sidebar-width")),this.setCompanionSidebarWidth=async o=>{Number.isFinite(o)&&await this.storage.set(this.companionKey("sidebar-width"),String(o))},this.getCompanionSidebarSide=async()=>{const o=await this.storage.get(this.companionKey("sidebar-side"));return o==="left"||o==="right"?o:null},this.setCompanionSidebarSide=async o=>{await this.storage.set(this.companionKey("sidebar-side"),o)},this.getCompanionLayout=async()=>{const o=await this.storage.get(this.companionKey("layout"));return o==="compact"||o==="sidebar"?o:null},this.setCompanionLayout=async o=>{await this.storage.set(this.companionKey("layout"),o)},this.getCompanionSidebarMode=async()=>{const o=await this.storage.get(this.companionKey("sidebar-mode"));return o==="docked"||o==="floating"?o:null},this.setCompanionSidebarMode=async o=>{await this.storage.set(this.companionKey("sidebar-mode"),o)},this.storage=e,this.config=a}}function Ua({org:i,agent:e}){return e?{name:e.name,avatarUrl:e.avatar_url,streaming:e.streaming,...e.presentation?{presentation:e.presentation}:{},features:{dictation:e.features.dictation,attachments:e.features.attachments,pageContext:e.features.page_context,clientTools:e.features.client_tools,pageActions:e.features.page_actions===!0}}:{name:i.name,avatarUrl:null,streaming:!1,features:{dictation:!1,attachments:!0,pageContext:!1,clientTools:!1,pageActions:!1}}}function Ba(i,e){return i&&e!==!1}function Va(i,e){const a=e.features;return{dictation:Ba(i.features.dictation,a==null?void 0:a.dictation),attachments:i.features.attachments,pageContext:i.features.pageContext&&(a==null?void 0:a.pageContext)===!0,clientTools:i.features.clientTools&&i.features.pageContext&&(a==null?void 0:a.pageContext)===!0&&(a==null?void 0:a.clientTools)===!0,pageActions:i.features.pageActions&&i.features.clientTools&&i.features.pageContext&&(a==null?void 0:a.pageContext)===!0&&(a==null?void 0:a.clientTools)===!0&&(a==null?void 0:a.pageActions)===!0}}class ie extends Error{constructor(e,a,o){super(a),this.name="WidgetInitializationError",this.code=e,this.details=o}}const j=class j{constructor({config:e,storage:a,getClientCapabilities:o,getRequestConfig:r,modes:l,org:s,agent:t,parent:n}){if(this.modes=[],this.disposed=!1,this.createConversation=()=>{const c=new j({config:{...this.config,router:{...this.config.router,restoreLastSession:!1,chatScreenOnly:!1,goToChatIfNoSessions:!1}},modes:this.modes,org:this.org,agent:this.agent,parent:this,getRequestConfig:this.getRequestConfig,getClientCapabilities:this.getClientCapabilities});return c.routerCtx.state.setPartial({screen:this.contactCtx.shouldCollectData()?"welcome":"chat"}),c},this.releaseConversation=()=>this.dispose(),this.dispose=({clearActiveSession:c=!1}={})=>{if(this.disposed)return;this.disposed=!0,this.routerCtx.dispose(),this.activeSessionPollingCtx.dispose();const d=this.sessionCtx.dispose({clearActiveSession:c});return this.messageCtx.reset(),this.uploadCtx.reset(),this.dictationCtx.stop({executeFinalCommand:!1}),d},this.resetChat=()=>{this.sessionCtx.reset(),this.messageCtx.reset(),this.uploadCtx.reset()},this.reconcileAfterStream=c=>this.activeSessionPollingCtx.reconcileAfterStream(c),!j.pollingIntervalsSeconds)throw Error("Widget polling values are not defined, did you call WidgetCtx.initialize()");this.config=e,this.getRequestConfig=r??(()=>this.config),this.getClientCapabilities=o,this.org=s,this.agent=t,this.api=(n==null?void 0:n.api)??new V({config:e}),this.storageCtx=(n==null?void 0:n.storageCtx)??(a?new Oa({storage:a,config:e}):void 0),this.modes=l,this.contactCtx=(n==null?void 0:n.contactCtx)??new ze({api:this.api,config:this.config,storageCtx:this.storageCtx}),this.sessionCtx=new Da({config:this.config,api:this.api,contactCtx:this.contactCtx,storageCtx:n?void 0:this.storageCtx,sharedSessions:n==null?void 0:n.sessionCtx.sessionsState,sessionsPollingIntervalSeconds:j.pollingIntervalsSeconds.sessions}),this.messageCtx=new N({config:this.config,api:this.api,sessionCtx:this.sessionCtx,contactCtx:this.contactCtx,streaming:this.streaming,isStreaming:()=>this.streaming,sendsPageContext:this.features.pageContext,getSendsPageContext:()=>this.features.pageContext,getClientCapabilities:o,getRequestConfig:r}),this.uploadCtx=new Se(this.api),this.csatCtx=new Ce({api:this.api,sessionCtx:this.sessionCtx,messageCtx:this.messageCtx}),this.dictationCtx=new Ze({api:this.api,config:this.config}),this.activeSessionPollingCtx=new je({api:this.api,config:this.config,sessionCtx:this.sessionCtx,messageCtx:this.messageCtx,sessionPollingIntervalSeconds:j.pollingIntervalsSeconds.session}),this.routerCtx=new Fa(this)}get streaming(){var e,a;return(e=this.messageCtx)!=null&&e.hasPendingAgentWork?!0:(a=this.messageCtx)!=null&&a.state.get().isSendingMessage?!1:this.agent.streaming&&this.getRequestConfig().streaming===!0}get features(){return Va(this.agent,this.getRequestConfig())}};j.pollingIntervalsSeconds=null,j.initialize=async({config:e,storage:a,getClientCapabilities:o,getRequestConfig:r})=>{var s,t;const l=await new V({config:e}).getExternalWidgetConfig();if(!l.data)throw g.error("widget config fetch failed",l.error),new ie("config-fetch-failed","Failed to fetch widget config",l.error);return j.pollingIntervalsSeconds={session:((s=l.data)==null?void 0:s.sessionPollingIntervalSeconds)||10,sessions:((t=l.data)==null?void 0:t.sessionsPollingIntervalSeconds)||60},new j({config:e,storage:a,getClientCapabilities:o,getRequestConfig:r,modes:l.data.modes||[],org:{id:l.data.org.id,name:l.data.org.name},agent:Ua(l.data)})};let R=j;function Ha(i,e){return i?{streaming:i.streaming&&(e==null?void 0:e.streaming)!==!1,toolActivity:i.toolActivity==="hidden"||(e==null?void 0:e.toolActivity)==="hidden"?"hidden":i.toolActivity==="status"||(e==null?void 0:e.toolActivity)==="status"?"status":"details",reasoning:i.reasoning&&(e==null?void 0:e.reasoning)!==!1}:e}class Ga{constructor({attack:e,release:a}){this.value=0,this.attack=e,this.release=a}next(e){return this.value+=(e-this.value)*(e>this.value?this.attack:this.release),this.value}current(){return this.value}}const I=["compact","sidebar","fullscreen"],Wa=new Set(I);function re(i){return Wa.has(i)}function Za(i){if(!Array.isArray(i))return I;const e=[],a=new Set;for(const o of i)!re(o)||a.has(o)||(a.add(o),e.push(o));return e.length>0?e:I}function $a(i,e){return re(i)&&e.includes(i)?i:e[0]??I[0]}function Ja(i,e){return i==="left"||i==="right"?i:e==="rtl"?"left":"right"}function Ya(i){return i==="docked"?"docked":"floating"}exports.ConnectionAttemptUnavailableError=Z;exports.ConnectionRequestExpiredError=W;exports.DictationLevelSmoother=Ga;exports.PrimitiveState=z;exports.WidgetCtx=R;exports.WidgetInitializationError=ie;exports.buildSendMessageBody=ne;exports.genUuid=x;exports.getTranslation=te;exports.isAgentStreamKeepalive=me;exports.isExhaustive=$;exports.isRecord=D;exports.isRtlLanguage=Ma;exports.isSupportedLanguage=ee;exports.isTurnSteeredPart=he;exports.log=g;exports.normalizeCompanionLayouts=Za;exports.resolveClientPresentation=Ha;exports.resolveCompanionDefaultLayout=$a;exports.resolveConfigContext=oe;exports.resolveLanguage=ae;exports.resolveSidebarMode=Ya;exports.resolveSidebarSide=Ja;exports.translate=se;
 //# sourceMappingURL=index.cjs.map